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Netapp Solution Proposal Innovative Data Storage Solutions to Improve the Efficiency of Operations

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Netapp Solution Proposal Innovative Data Storage Solutions to Improve the Efficiency of Operations Narrative Response Narrative Response ORIGINAL NetApp Solution Proposal Innovative Data Storage Solutions to Improve the Efficiency of Operations For Minnesota WSCA-NASPO Master Agreement for: Computer Equipment Request for Proposal No. 19512 Prepared by: Patrick Loughlin NetApp, Inc. District Sales Manager 1921 Gallows Rd, Suite 600 Phone: 847.598.4926 Vienna, VA 22182 Mobile: 847.309.4765 E-mail: [email protected] Shawn Rodriguez Sales-SLED East Regional Director Phone: 804.683.2342 Mobile: 804.683.2342 E-mail: [email protected] January 7, 2014 This page intentionally left blank. www.netapp.com 703.918.7200 Tel 1921 Gallows Rd. 703.918.7301 Fax Suite 600 Vienna, VA 22182 January 7, 2014 Susan Kahle Acquisition Management Specialist Department of Administration Materials Management Division Dear Ms. Kahle, On behalf of NetApp, Inc. (NetApp), we would like to thank you for inviting us to respond to the WSCA-NASPO Request for Proposal for Computer Equipment. NetApp, a data storage manufacturer headquartered in Sunnyvale, CA, is confident we can provide solutions for Band 5: Storage to all Participating States and Participating Entities through an awarded Master Price Agreement. NetApp has had a very successful track record on the current WSCA/NASPO contract for Computer Equipment, Peripherals, and Related Services growing sales year over year. The current master agreement (B27170) through which NetApp products and services are sold has generated sales in excess of $105 million since the beginning of the contract term. NetApp creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency. Our dedication to the principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today. Over the course of the evaluation of the NetApp submission, the following persons are being identified as authorized points of contact. Authorized to Contractually Obligate Authorized to Negotiate Mark Weber Amalie Weber Sr. VP of Sales, NetApp, Inc. & Senior Corporate Counsel President of NetApp US Public Sector, Inc. Direct: 703.918.7245 Office: 703.918.7200 E-mail: [email protected] E-mail: [email protected] Person to be Contacted for Authorized Delegate for Mark Weber Clarification Tom Mihich Denise Orosco Sr. Director of Sales Operations Manager, Sales Operations Direct: 703.918.7342 Direct: 530.644.1467 E-mail: [email protected] E-mail: [email protected] Customers around the world choose NetApp solutions for our “go beyond” approach and broad portfolio of solutions for business applications, storage for virtual servers, disk-to-disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so you can deploy new capabilities with confidence and faster than ever before. Thank you again for presenting NetApp with the opportunity to provide you with more information about our products, technologies and services. NetApp offers the State of Minnesota and any future participating States and Entities unique and comprehensive solutions that we are confident will exceed your business, financial and operational expectations with the lowest total cost of ownership. Please feel free to contact me directly with any questions you may have. Best Regards, Mark Weber Senior Vice President, Sales NetApp US Public Sector Phone: 703.918.7200 E-mail: [email protected] Minnesota WSCA-NASPO Mater Agreement For Computer Equipment Signed Addenda NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page v Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page vi January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page vii Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page viii January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page ix Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page x January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page xi Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page xii January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page xiii Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page xiv January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page xv Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page xvi January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page xvii Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page xviii January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page xix Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page xx January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment NetApp, Inc. Band 5: Storage Solutions for Solicitation No. 19512 January 7, 2014 Page xxi Minnesota WSCA-NASPO Mater Agreement For Computer Equipment This page intentionally left blank. Band 5: Storage Solutions for Solicitation No. 19512 NetApp, Inc. Page xxii January 7, 2014 Minnesota WSCA-NASPO Mater Agreement For Computer Equipment Table of Contents SECTION 1: SCOPE OF WORK ................................................................................................ 1 SECTION 2: MASTER AGREEMENT TERMS AND CONDITIONS ........................................... 3 A. General Terms, Conditions & Instructions ............................................................................ 5 B. WSCA-NASPO Terms & Conditions ..................................................................................... 7 C. Minnesota Terms and Conditions ......................................................................................... 9 D. Forms ................................................................................................................................. 11 1. Signature Page .............................................................................................................. 13 2. Affirmative Action Certification ........................................................................................ 17 3. Trade Secret Information Form ...................................................................................... 23 4. Affidavit of Non-Collusion ............................................................................................... 27 5. Service and Delivery ...................................................................................................... 31 6. Savings .......................................................................................................................... 35 7. Taxpayer Identification ................................................................................................... 39 8. Questions Form.............................................................................................................. 43 9. Terms, Conditions, and Specification Exception Form.................................................... 47 10. VPAT Accessibility Form .............................................................................................. 65 SECTION 3: RESPONSE REQUIREMENTS ............................................................................ 81 A. RESPONSE REQUIREMENTS: BUSINESS ...................................................................... 83 B. RESPONSE REQUIREMENTS: ENVIRONMENTAL.......................................................... 97 C. RESPONSE REQUIREMENTS: QUALIFICATIONS ........................................................ 109 D. RESPONSE REQUIREMENTS: CUSTOMER SUPPORT AND MASTER AGREEMENT MANAGEMENT ............................................................................................................... 122 SECTION 4: COST PROPOSAL ............................................................................................ 141 SECTION 5: EVALUATION PROCESS .................................................................................. 143 SECTION 6: ATTACHMENTS ...............................................................................................
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