Kelvingrove Medical Centre Patient Newsletter

April 2013 Issue: 12

Medical and Nursing Repeat Prescriptions Staff at Repeat prescriptions may be ordered via the following methods: Kelvingrove Medical Centre By bringing your request slip directly to the surgery, either at the Main Surgery in or via our Dr James Noble branch surgery at Codnor. Please note: repeat prescription requests cannot be ordered over the Dr Alan Walker telephone Dr Lesley Foskett Via one of the local Pharmacies, who will request and collect the prescription for you Dr Stuart Mellor Dr Justine Reid Order online via the new Practice Website www.kelvingrovemc.com Practice Nurses All prescription requests will take 48 hours to process, excluding weekends and bank/public Sister Maxine Sloman holidays. If ordering via a pharmacy, please check their timescales, as they may differ. Sister Janine Chadwick

If you have two or more items on your repeat Sister Sue Ottewell prescription and you find that you are ordering them at Sister Pam Parkin different times of the month, please contact the Surgery to discuss adjustment of your prescription. Please note, this only applies to tablets and capsules. Healthcare Assistant Cheryl Bower

Attached Staff Patient Transport Barbara Percival (Midwife) Louise Wardle (Health Visitor) There has been a change to the booking of patient Sue Hawley—(District transport for medical appointments. This is no longer Nurse) done via the Surgery. If you require an ambulance or ambulance car to take you to a medical appointment, you will need to book the transport direct via NSL. Telephone numbers are as follows: Codnor Surgery

Derby and Local hospitals—0843 357 1553 Our branch surgery in Codnor, is only open during Hospitals—0845 266 9662 the morning. If you ring the Codnor Surgery after it has closed at noon, your phone call will automatically be re- New Out of Hours Service directed to the main surgery Telephone Number at Heanor. Please be aware that if you are requesting an appointment for later on in the 111 day i.e. after lunch, it will always be at the main Heanor The Out of hours service telephone number has now surgery. changed. To contact the out of hours service when the Surgery is closed, please telephone 111. Codnor Surgery - 01773 746006

Heanor Surgery—01773 713201

Page 1—PTO Bowel Cancer awareness

April is officially bowel cancer awareness month, we would like to support this , please see below symptoms and what to do if you have any concerns.

Symptoms of bowel cancer

The symptoms of bowel (colorectal) cancer can be: Bleeding from your bottom and/or blood in your poo A change in bowel habit lasting for 3 weeks or more, especially to looser or runny poo Unexplained weight loss Extreme tiredness for no obvious reason A pain or lump in your tummy

You might experience one, some, all of the above or no symptoms at all. Remember most symptoms will not be bowel cancer.

If you are worried about any symptoms that you think might be caused by bowel cancer, make an appointment with your doctor or call the Bowel Cancer UK Information and Support Service on 0800 8 40 35 40 or email [email protected]

Just remember you will not be wasting anyone's time by getting checked out. If it isn't serious, you will put your mind at rest. If it's bowel cancer, early detection can make all the difference. Over 90% who are diagnosed at the earliest stage are successfully treated. So a trip to your doctor could save your life.

Patient Participation Group Blood Tests/Urine samples

In 2011 we formed a Patient Participation group, (also If you require a blood test or need to send off a urine referred to as a patient reference group), which involves sample, you can attend Heanor Hospital, Ripley patients working with the Practice to give their views on Hospital, Ilkeston Hospital or London Rd Community how we can improve services. The group meet at the Hospital during the following times: Practice every 6-8 weeks and we would be keen to hear from any other patients who would like to be involved. Heanor Hospital—Monday to Friday 7.30am- More information is available from Reception or on our 11.30am (No appointment necessary) website. If you are unable to attend meetings but would be happy to be contacted via email from time to time, please ask the reception staff for an information leaflet. Ripley Hospital—Monday to Friday 7.30am- 12.30pm (no appointment necessary)

Ilkeston Hospital—Monday to Friday 7.30am-11am (no appointment necessary)

London Road Community Hospital (clinic F) - Monday to Friday 7.30am-4.15pm (no appointment necessary)

Kelvingrove Medical Centre, 28 Hands Road, Heanor, DE75 7HA Tel: 01773 713201 Website: www.kelvingrovemc.com