FREQUENTLY ASKED QUESTIONS – “Mana Oyen?” V1-20210723 Campaign Period: 23 July 2021 @ 0000 Hrs - 30 July 2021 @ 2359 Hrs Page 1 of 1

No. Question Answer

“Mana Oyen?” is a campaign / contest organised by Prasarana Berhad. Eligible entrants participate by submitting their guess / answer in response to 1 What is “Mana Oyen?”? question(s) and / or clue(s) published in the PULSE by Prasarana mobile application. The question(s) and / or clue(s) are on the whereabouts of Oyen the Cat.

Who can join the 2 “Mana Oyen?” is open to all Malaysians age eighteen (18) and above. “Mana Oyen?” contest?

Eligible entrants must download the PULSE by Prasarana mobile application and turn on the app push notification setting. The question(s) and / or clue(s) will be published How do I join the 3 via app push notification. Eligible entrants tap on the “Mana Oyen?” thumbnail located “Mana Oyen?” contest? on the Deals & Promotions section of the app’s home screen, fill in their information and answer in response to the question(s) and / or clue(s), and submit.

The first three (3) complete and correct submissions from eligible entrants from each Who qualifies to win Rapid KL, Rapid , and locations are entitled to win the Top Prize. 4 the “Mana Oyen?” The first fifty (50) complete and correct submissions from eligible entrants overall are contest? entitled to win a prize.

Can I submit my answer through other No. All entries must be submitted through the entry form on the PULSE by Prasarana 5 platforms (e.g., mobile application. Facebook)?

Can I submit more than 6 Only the first submission will be accepted and considered for the qualifying process. one response?

Winners of the Rapid KL segment of the contest must collect their prize within 10 working days from the date of the announcement / publication of winners list from the Group Strategic Communication & Marketing Division at Berhad, Level 20, Tower B, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, 59000 , Malaysia. Please present MyKad as proof of identification during collection. How do I collect my 7 Collection Time: Monday to Friday, 9:00 A.M. to 1:00 P.M. / 2:00 P.M. to 5:00 P.M. prize?

Winners from the and Rapid Kuantan segments of the contest will be contacted by Prasarana and advised accordingly on how to claim their prize.

All arrangements are subject to conditions, SOPs, safeguards, and / or measures imposed by the Government of Malaysia. Yes. However, the winner must provide the name of the representative to the Can a representative Organiser beforehand. The representative must come with an authorisation letter 8 collect my prize on my signed by the winner. The representative must also present their MyKad for behalf? identification.

I encountered a Tap on the “Contact Us” button on the app’s home screen. There are several options 9 problem with app. Who available to you for reaching out to Prasarana. can I contact?