E-Learning 2.0: Modern Training for the Frontline Clerk
E-LEARNING 2.0: MODERN TRAINING FOR THE FRONTLINE CLERK Institute for Court Management ICM Fellows Program 2015-2016 Court Project Phase May 2016 Iryna Spangler Court Coordinator Johnson County Court at Law No. 1 Cleburne, Texas ii Acknowledgments I want to express my deepest appreciation to my judges— Hon. Judge Jerry D. Webber, Hon. Judge Robert Mayfield, and Hon. Judge F Steven McClure—for being true advocates for my professional development, excellent teachers and mentors over the years. I also want to thank all my wonderful co-workers at the office for their loyalty, genuine support and cheering on during the course of this program. It is an honor and joy working with you. My deepest gratitude also goes to my dear colleagues at the Texas Association for Court Administrators who set the standard for professional court administration in Texas and gave me, with kindness, great inspiration and support necessary to participate in this program. I would like to use this opportunity to express my heartfelt thanks to Dean Daniel Straub, the President of the National Center for State Courts Mary Campbell McQueen, Vice President John Meeks, all our instructors and the staff at the National Center for State Courts for providing guidance through the various phases of this project, offering the priceless gift of their knowledge, and creating unique and unforgettable learning experience. I especially thank Amy McDowell, my project supervisor, who tirelessly combed through the numerous submissions of the project report helping bring focus and clarity to what I was trying to express. Amy, thank you so much for your guidance, patience, insightful comments and countless words of encouragement during the development of this work.
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