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Building Cyber-Systemics Into Policy and Practice” with the Malik Management Systems® Tools

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Building Cyber-Systemics Into Policy and Practice” with the Malik Management Systems® Tools Governing the Anthropocene: Cyber-systemic Possibilities “Building cyber-systemics into policy and practice” With the Malik Management Systems® Tools Gabriele Harrer [email protected] Dipl. Geologist Head Malik Compentence Center Vester Malik Management Zentrum St.Gallen AG st Hannover Herrenhausen Palace, July 31 2015 System-cybernetic Malik ManagementSystems® for mastering complexity © Malik 2015 © Malik 2015 malik management St.Gallen · Zurich · Wien· Berlin · London · Shanghai · Toronto The world’s leading knowledge organization in Holistic General Management Systems providing holistic management solutions for mastering complexity, based on the complexity sciences, i.e. systemics, cybernetics & bionics. » Established in 1973 as a foundation by the Society for Management Research at the University of St. Gallen, Switzerland » Converted into a public limited company in 1984 by Prof. Fredmund Malik » Using and combining approaches of important cybernetitians (R. Asby, S. Beer, F. Vester, ...) » Unique in its integrated scientific systemic, cybernetic & bionic approach to management » 200 employees with practical experience in the business & non governmental world www.malik-management.com Page 2 © Malik Seite 1 © Malik 2015 Contents Complexity and Transformation Application of Cyber-systemic tools in policy and practice: • Malik Management Systems® • Sensitivity Modeling®Prof.Vester • Syntegration • Viable System Model • Operations Room • Interconnected Thinking: the cybernetic environmental game ecopolicy® Selection of published cases European forestry & climate change (Sensitivity Modeling) Metropolitan Area: Weifang, China (Syntegration & Sensitivity Modeling) Systems Thinking International: cybernetic simulation game ecopolicy® Page 3 ©© MalikMalik 2015 Drivers of Complexity Increasing Technological Conflicts Global Information developments Exchange Climate and Complexity Social & Political Environmental Developments changes and Dynamics International Differentiation of Division of Labor Disruption Customer Needs of the Value Chain Dealing with complexity and coping with increasing dynamics is becoming management‘s & politics main challenge 4 © Malik Seite 2 © Malik 2015 The Sciences of Complexity as Basic Approach Systemics Bionics Sciences of Complexity Cybernetics Sciences of complexity System sciences are dealing mainly with social systems Bionics are focused on learning from biological systems to solve complex problems (Bio-) Cybernetics are dealing with control and regulation processes in living systems 5 © Malik 2015 Malik Management Systems® Solutions for Mastering Complexity MSS Malik Super Malik Operations Syntegration Malik Central Perfor- Innovation Innovation Innovation Innovation Innovation Innovation Input Strategy Structure Culture Leadership Output Innovationsintensität Erfolgsfaktoren, z.B. Erfolgsfaktoren, z.B. Erfolgsfaktoren, z.B. Erfolgsfaktoren, z.B. Profitabilität Ressource Fit explizit definierte stra- Prozessflexibilität des innovationsförderndes Commitment der Impact 2) GlobalerScore1) tegische Fokusfelder NPD -Prozesses, Belohnungssystem, Führungskräfte für GlobalerScore1) mance Controls (CPC) für NP2)-Programm, Klare und umfassende Involvement, ausrei- Innovation und NPs2), Room allen Beteiligten klare Projektverantwortung, chend Ressourcen, kontinuierliche Rolle des NP- effektiver Einsatz von hoheoperative Messung der NP- Programms, … IT-Systemen, … Autonomie, … Performanz, … GlobalerScore1) Globaler Score1) GlobalerScore1) Globaler Score1) Innovation Malik Unique Management Positioning Strategy® Mastering Management- Programs Interconnected Complexity Malik Strategy Thinking Intelligence Program Bionic Growth/ (Formlery PIMS) Forecasting 125,0 Typische Markt- anteilsverlierer Relative Relativer Relatives Qualität Preis PLV* Wir -12,9 101 -0,6 Wettbewerber A -27,7 105 -1,6 (in %) (in Wettbewerber B 40,6 106 1,6 Wettbewerber A Wettbewerber B r Preis r Wettbewerber C -12,1 88 0,6 Wir 100,0 Wichtigkeit Qualität: 40% Relative Preis: 60% Marktdifferenzierung: 1,9 Wien Typische Markt- *Preisleistungsverhältnis anteilsgewinner Wettbewerber C 85,0 Wien -50,0 0,0 50,0 y Relative Qualität(Index) Wien Systemic Customer Value Wien Implementation Analysis (CVA) Malik Sensitivity Malik Viable System Model® Model How to Control a Complex System: Turbo Tools guiding beyond Crisis… page 6 © Malik Seite 3 © Malik 2015 ®Prof.Vester Identify levers Malik Sensitivity Model and motors active - levers - Availabiltiy of basic infrastructure Spirit of innovation Availabilty of Identity basic services important Tourism motors Access Know-How Benefits for learning about the system and developing sustainable strategies Which feed-back cycles can be used as motora for development? Which spiral effects could threaten the system? Which factors can be identified and used as control levers? Which investments and initivatives will increase the viability of the system? The Malik Sensitivity Model®Prof.Vester assures the holistic capture of complex systems page 7 © Malik 2015 Nine iterative evolutionary development steps to build up a Sensitivity Model 1. Descrip- 9. Is the tion of the system system viable? 2. Main 8. What are the variables of dynamics inside the system? the system? 7. How do partial 3. scenarios (if-then) Check of 4. Strength behave? systemic of all inter- 5. Which relevance connec- is the role tions? of each 6. How is the variable? systems inter- connectivity? page 8 © Malik Seite 4 © Malik 2015 Overview of Deliverables 1. System Description 9. System evaluation 2. Set of Variables 8. Simulation 7. Partial Scenarios 3. Criteria Matrix 4. Influence Matrix 6. Effect System 5. Systemic Role page 9 ©© MalikMalik 2015 Scientific and technical development of the Malik Sensitivity Model®Prof.Vester Pilot study Urban Systems in Crisis as German contribu- tion for the UNESCO-Program Man & Biosphere MAB Development of the methodology for regional and urban planning with A. v. Hesler, Regional Syndicate Frankfurt/Main Philip-Morris-Research Prize for the application of the “Pueblo Frankfurt“ leisure center Comprehensive system studies and projects, e.g. Herta AG: Hermannsdorfer Integrated Rural Workshops Ford AG: Ford System Study UNESCO: Tianjin Sustainable City System Study Ökoland: integrated ecological agriculture Computerised since 1991 as System Tools of the Sensitivity Model Prof.Vester®. Continuous further development integrating feedback of practical applications 30 years of application. Licensees & users e.g. - Regional Planning: Frankfurter Aufbau AG, Urban Systems - Financials: Postfinance, Commerzbank, Hypobank - Car Industry: BMW, Daimler, VW, Ford - Insurance: Swiss Re, Mobiliar - Cities & Communities: Munich, Preetz, Kanton Wallis Integration and further development by Malik ®Prof.Vester Management St.Gallen AG “Malik Sensitivity Model 10“ © Malik Seite 5 © Malik 2015 Selection of published projects Organization - Regional Model „Viability“ of 52 mountain- and Kanton Wallis rural communities (participatory project, 2011) - Forestry and climate change (seven EU- EU-Project Future Forest countries, u.a. Brandenburg 2009-2011) Einsatzführungskommando der - Impact control of the efficiency of military Bundeswehr (Command center actions (e.g. Somalia, 2010-2013) unit German Armed forces) Smart Cities: Morgenstadt - Governance and System Modeling (2014-2015) - Viability of health care systems / hospitals Health Care / Hospitals concerning questions of management (2010-2015) - Playfully experiencing „Interconnected Thinking“ Ecopolicyade® for students (around 200.000 young 2006-2015) 11 ©© MalikMalik 2015 1. Defining the system and its boundaries Embedded subsystem Bigger system system in focus Levels of abstraction system in focus 12 © Malik Seite 6 ©© MalikMalik 2015 2. Set of variables & description (Forestry & Climate Change) Variable“ are the influence factors in a system They can be of qualitative or quantitative nature We try to represent the main aspects by 20-30 system relevant variables Variables can be operationalized with the help of fuzzy scales 13 ©© MalikMalik 2015 2. First common understanding «System Sketch» (Forestry & Climate Change) 14 © Malik Seite 7 ©© MalikMalik 2015 4. Influence Matrix – from the components/variables to the relations Inquiry of the strength of relations between the variables (potential and direct effects) «How do changes in variable X effect direct changes on variable Y?» 0 no relation 1 weak relation 2 proportional relation 3 intensive relation Result / overview: - influences 3 - strength of influences - interactions in the system - patterns of relations 15 ©© MalikMalik 2015 5. Result of the influence matrix: cybernetic role of the variables: Each variable plays a special role in the system: maybe as lever, stabilizer, regulator, indicator or critical factor: - active - reactive active critical - Neutral - Critical - buffering buffering reactive Also the whole system shows its character, whicht can be - buffering and stable - easy to regulate & change - highly dynamic - mainly reactive - ….. 16 © Malik Seite 8 ©© MalikMalik 2015 6. Effect system Visualization of the interconnctions and feedback cycles of the system Equal effects are represented by full lines Opposite effects are represented by dotted lines 17 ©© MalikMalik 2015 7. Partial Scenario & Simulation: EU-Project Future Forests & Climate Change Especially interesting variables and their intercon- nections or if-then questions are analyzed in «Partial Scenarios» and with transparent
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