PENNSYLVANIA PUBLIC TRANSPORTATION

Annual Performance Report

Fiscal Year 2012-13

April 30, 2014 intentionally blank PUBLIC TRANSPORTATION ANNUAL PERFORMANCE REPORT FY 2012-13

April 30, 2014

Dear Fellow Pennsylvanians, It is with great pride that I submit the attached Public Transportation Annual Performance Report FY 2012-13. In November 2013, the General Assembly passed and the Governor signed Act 89 of 2013 into law. Act 89 will infuse desperately needed capital funding into our public transportation system to ensure Pennsylvanians continue to be provided with reliable, efficient, and accessible transportation to work, medical appointments, and other activities. Act 89 provides new funding sources for public transportation, including fines and fees that are not restricted to highway uses. By 2018, public transportation will see an additional $500 million to be used for capital projects such as new maintenance facilities in rural areas, new buses across the Commonwealth, new trains in the SEPTA region, and replacement of aging bridges and other infrastructure. This new funding is critical to keeping transit running efficiently and effectively. Act 89 also allows the Department to set aside some capital money each year to invest in alternative energy projects. The Department has developed a tool to measure the return on investment for these projects to ensure we are paying for projects that will save operating money over time as well as reducing our environmental footprint. This report includes the results of public transportation system performance reviews that have been completed since the last annual statistical report. The Department is required to review transit agencies to benchmark their performance on several important factors. The Department also shares best practices and provides expert technical assistance to transit systems to improve performance. Data quality and verification have been a focus over the past two years for the Bureau of Public Transportation. Much of the data contained in this report is used to distribute state and federal funding to transit systems. The Bureau has resolved issues and has strengthened quality control procedures to ensure confidence that the data provided by our transit systems is accurate and verifiable. The future is brighter for transportation in Pennsylvania due to the hard work of many individuals and groups over the past several years. The Transportation Funding Advisory Committee set the stage for the investments needed in transportation. Governor Corbett led the effort for transportation, and many others including the General Assembly, the Pennsylvania Public Transportation Association, the Keystone Coalition, transit agencies, and employees of the Department to name a few, have spent countless hours demonstrating not only how much additional funding was needed but also how we would effectively manage those funds. Thank you for your efforts. The work now begins anew.

Sincerely,

Barry Schoch, P.E. Secretary of Transportation intentionally blank

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans Table ofContents otto efrac eot–Fsa er21-3 i-1 portation Performance Report –Fiscal Year 2012-13

TABLE OF CONTENTS

0 . 6 58 14 94 . 34 .. 42 .. 70 ... 98 . 132 .. 102 .. 114 ..... 38 ..... 29 .... 123 ...... 78 ...... 54 ...... 128 ...... 22 ...... 106 ries ...... 1 ries ...... tive Summa Performance Report – Fiscal Year 2012-13

rmance Reviewrmance Execu ems ...... ral Systems ...... ral Systems ban Syst Capital Area Transit (CAT) ...... Capital Area Transit (CAT) Area Transportation Authority of North Central PA (ATA) ...... 124 ...... Area Transportation Authority of North Central PA (ATA) ...... (BTA) Beaver County Transit Authority (BCTA) ...... Beaver County Transit Authority (BCTA) 46 ...... Authority (BARTA) Berks Area Regional Transportation 5 ...... Cambria County Transit Authority (CamTran) ...... Authority (CATA) Centre Area Transportation 62 ...... County of LackawannaTransit System (COLTS) 66 ...... County of Lebanon (COLT/LT) Transit Authority ...... Erie Metropolitan Transit Authority (EMTA) 74 ...... Fayette Area (FACT) Transportation Coordinated ...... Hazleton Public Transit (HPT) ...... Pottstown Area Rapid Transit (PART) ...... (RRTA) Red Rose Transit Authority Carbon County...... Community Transit Southeastern Pennsylvania Transportation Authority (SEPTA) ...... 30 Southeastern Pennsylvania Transportation Authority (SEPTA) ...... Allegheny County (PAAC)Port Authority of ...... (AMTRAN) Altoona Metro Transit 82 Northampton ...... Authority (LANta) Lehigh and Transportation 86 ...... (LCTA)Luzerne County Transportation Authority 90 ...... Mercer CountyGovernments of Regional Council (MCRCOG) ...... Mid Mon Valley (MMVTA) Transit Authority ...... City of Washington, 110 ...... (WCTA) Westmoreland County Transit Authority ...... River Valley Transit (Williamsport RVT) 118 ...... York Adams County TransportationAuthority (YATA) New Castle Area Transit Authority (NCATA) ...... Authority (NCATA) Area Transit New Castle Centre Area Transportation Authority (CATA) ...... (CATA) Authority Transportation Centre Area ...... Transit City of Washington Table of Contents of Table Section III: Ru Section III: Section II: Ur Section II: Section I: Transit Agency Perfo I: Transit Agency Section i-2 Pennsylvania Public Transportation Public i-2 Pennsylvania

TABLE OF CONTENTS Section IV:Community Pennsylvania Public Trans Susquehanna County Transportation Susquehanna CountyTransportation ...... County Suburban TransitNetwork, Inc./Montgomery ...... 203 STEP, Inc./Lycomingand ClintonCounties ...... 2 Somerset County ...... Pike County ...... Perry County ...... County Northumberland Inc./Columbia County MTR Transportation, ...... 19 Transit Montour County ...... Mifflin andJuniataCounties(CARS) ...... Huntingdon, Bedford,andFultonCounties Greene County ...... Franklin County Forest County ...... Delaware County ...... County Cumberland ...... Clarion County ...... County ROVER/Chester ...... Centre County Action&Development Butler CountyCommunity ...... 185 Bucks County Transport,Inc...... Blair SeniorServices,Inc./BlairCounty ...... Allied CoordinatedTransportationServices,Inc.(ACTS)/Lawrence County ...... 182 Transit Authority ofWarrenCounty ...... Venango CountyTransportationOffice(VCTO) ...... 172 Schuylkill Transportation System(STS) ...... New CastleAreaTransit Authority(NCATA) ...... 16 Borough ofMountCarmel TransportationAuthority(MCTA) Monroe County ...... 156 Transit Authority Mid County ...... Indiana CountyTransitAuthority(IndiGO) Endless MountainsTransportation Authority (EMTA) ...... 144 DuBois, FallsCreek,SandyTownshipJointTransportation Authority (DuFAST) ...... 140 Crawford AreaTransportation Authority (CATA) ...... 136 ...... Transportation...... 181 ...... 198 ...... 160 otto efrac eot–Fsa er21-3 i-3 portation Performance Report –Fiscal Year 2012-13 ...... 148 ...... 194 Table ofContents ...... 200 ...... 199 ...... 191 ...... 188 ...... 193 ...... 201 ...... 190 ...... 189 ...... 196 ...... 152 ...... 187 ...... 184 .... 183 .... 176 ... 195 .. 186

. 168 204 192 02 7 4

TABLE OF CONTENTS

6 229 .. 214 .. 220 ... 223 ...... 209 ...... 224 ...... 218 ...... 233 ...... 216 ...... 207 ...... 212 Performance Report – Fiscal Year 2012-13

il ...... Terms ...... Terms ssary of assenger Ra tercity Bus ...... Bus tercity : Index...... Keystone Corridor Service ...... Keystone Corridor Service Carl R. Bieber, Inc...... Carl R. Bieber, Inc...... Bus Auto CompanyThe Fullington ...... Inc. Greyhound Lines, ...... Myers Coach Lines, Inc. Union/Snyder Transportation Alliance (USTA) ...... 205 ...... Union/Snyder (USTA) Alliance Transportation Washington County Transportation Authority ...... 20 ...... County Transportation Washington Authority ...... Company Susquehanna Transit Wayne County ...... Wayne County Table of Contents of Table Section VIII Section VII: Glo Section VI: P Section V: In i-4 Pennsylvania Public Transportation Public i-4 Pennsylvania

TABLE OF CONTENTS Section I Transit Agency PerformanceReview Pennsylvania Public Trans Executive Summaries otto efrac eot–Fsa er21-3 1 portation Performance Report –Fiscal Year 2012-13

PERFORMANCE REVIEWS intentionally blank blank intentionally ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 2 Pennsylvania Public Tr Public 2 Pennsylvania

PERFORMANCE REVIEWS                  To date,the followingreports havebeenpublished: torefinethe Bureau’swebsite. theprocess PennDOTcontinues andbest practices continue to emerge. Since January 2010,22performancereviewshave beenconductedand 17reports have beenpublishedon on performancetargets. lic Transportation works with eachtransit system,pr develop anactionplanto addressfindingsand achieve fi cy andeffectiveness bestpracticesthatmaybebenefic performance througha process. formal review The reviewidentifiesways toimprovetransitsystemefficien- In July2007thePennsylvaniaLegislaturepassed Act44, Transportation’s website at www.dot.state.pa.us. Transportation’s website atwww.dot.state.pa.us. transitPennDOT publishes intheir agency entirety ontheBureauofPublic performance reviewreports City ofWashingtonTransit – December2013 – September2013 Centre AreaTransportation Authority(CATA) New CastleAreaTransit–June 2013 Authority(NCATA) Pottstown AreaRapidTransit(PART)–April2013 DuBois, FallsCreek,SandyTownshipJointTransportation– AuthorityApril2013 (DuFAST) 2013 Transit Authority –March Mid County – January2013 TransitAuthority(CamTran) Cambria County – December2012 Venango CountyTransportationOffice(VCTO) 2012 Transit System(COLTS)–November County ofLackawanna 2012 Altoona MetroTransit(AMTRAN)– September – May2012 TransitAuthority(BCTA) Beaver County – November2011 TransitAuthority (LT) County ofLebanon –August2011 Luzerne CountyTransportationAuthority(LCTA) Endless MountainsTransportation Authority (EMTA)–August2011 –July2011 TransportationAuthority(MCTA) Monroe County CoordinatedTransportation (FACT)– March 2011 Fayette Area Dauphin HarrisburgTransit Authority– March2010Cumberland (CAT) Pennsylvania Public Trans  Luzerne County Transportation Authority Revised (LCTA)–February2014 Luzerne CountyTransportationAuthorityRevised Pennsylvania’s PublicTransporta otto efrac eot–Fsa er21-3 3 portation Performance Report –Fiscal Year 2012-13

oviding technicalassistance and monitoring progress tion Performance Review Program tion PerformanceReview ve-year performancetargets.TheBureauofPub- establishing a framework assesstransit agency to ial toothertransit systems.Transitagencies

PERFORMANCE REVIEWS : ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 New Castle Area Transit Authority (NCATA) 2013 New Castle Area Transit – June Authority (CATA) Centre Area Transportation – September 2013 City Transit – December 2013 Washington Borough of Mount Carmel Southeastern Pennsylvania Transportation Authority (SEPTA) Port Authority of Allegheny County (PAAC) York Adams County Transportation (YATA) Authority (RRTA) Red Rose Transit Authority (IndiGO) Indiana County Transit Authority Mercer CountyGovernments Regional Council of (MCRCOG) Westmoreland County Transit (WCTA) Authority Warren County of Transit Authority Williamsport River Valley Transit (RVT) Williamsport Northampton Authority (LANta) Lehigh and Transportation Carbon County Community Transit Butler Transit Authority (BTA) Berks Area Regional Transportation Authority (BARTA) Transportation Berks Area Regional – Review completed; Report not yet published Erie Metropolitan Transit Authority (EMTA) - Review completed; Report not yet published (CATA) Authority Crawford Area Transportation Area Transportation Authority (ATA) – Review completed;Area Transportation Report not yet published Mid Mon ValleyTransit Authority (MMVTA) Review– Report not yet published completed; System (STS) Report not yet published – Review completed; Schuylkill Transportation

The following section includes executive summaries from the performance reviews of includes executive section The following

2015 2014                      2013  The Department has committed to completing performance reviews on a five-year cycle. The remaining five-year cycle. reviews on a performance to completing has committed The Department order: chronological listed in anticipated as follows, scheduled tentatively are agencies 4 Pennsylvania Public Tr Public 4 Pennsylvania

PERFORMANCE REVIEWS Pennsylvania Public Trans otto efrac eot–Fsa er21-3 5 portation Performance Report –Fiscal Year 2012-13

PERFORMANCE REVIEWS

1 ADA Demand Response Response ADA Demand 177.5 177.5 74,880 74,880 2011-2012 2011-2012 (DBA NCATA) (DBA NCATA) 1959 (1965 Inc.) 1959 (1965 27 Subcontracted Subcontracted 27 58/2 Subcontracted Subcontracted 58/2 $6.38 $2.74 $2.74 $6.38 2.77 12.01 14.1% 14.6% 15.0% 0.0% New Castle Area Transit Authority Transit Area Castle New 56,800 1,550 1,550 56,800 $17.34 $4.87 $4.87 $17.34 $10.23 $12.04 $12.04 $10.23 682,100 4,300 4,300 682,100 0 105,500 $122.84 $33.38 $33.38 $122.84 $984,533 $7,555 $7,555 $984,533 1,093,900 18,900 18,900 1,093,900

$6,974,949 $51,770 $51,770 $6,974,949 Fixed-Route Bus

2

Executive Summary Summary Executive ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13

Transit Performance Review Review Performance Transit tonio, Assistant Manager 2/19/2013 2/19/2013 Manager Assistant tonio,

strative =$1,047,080/$6,974,949

New Castle Area Transit Authority (NCATA) New Authority Area Castle (NCATA) Transit

NCATA Performance Review Review Performance NCATA Per FYE 2012 Audit Report, Admini FTA Sub-recipient ID 3R04-005

Service Area (square miles)* (square Area Service Administrative Cost / Total Operating Cost Cost / Total Operating Administrative Annual Revenue Hours of Service** of Hours Revenue Annual Trips** Passenger Total Annual Trips** Senior Lottery Total Annual (full-time/part-time) Employees Cost** Operating Total Annual Revenues** Operating Total Annual / Total Annual Revenue Operating Total Annual Cost Operating Year Founded Fiscal Reporting Year Fiscal Reporting Service Area Population * Area Service of Service Provided Type Operating Cost / Revenue Mile Operating Cost / Revenue Hour Cost / Revenue Operating Hour / Revenue Passengers / Revenue Hour Revenue Operating Total Annual Cost / Passenger Operating Agency Name Agency Vehicles Operated in Maximum Service** in Maximum Vehicles Operated Service** Miles of Revenue Annual 2 1 Source: Source: with Vicki An Interview * Telephone 2/25/2013. as Revised Year 2012 Reporting Legacy dotGrants **PennDOT Agency Profile Agency 6 Pennsylvania Public Tr Public 6 Pennsylvania

PERFORMANCE REVIEWS   criteria areused tomakethedetermination: A transitagency’s performance canfallintotwo categories: “In Compliance” or“AtRisk.”Thefollowing process and wereagreedtoinadvancebyNCATA. most recentNTDdataavailableatthe timeofthepeerselection).Peers were selected throughananalytical to itspeeragencies in FY 2010-11andoverafiveyeartrendperiodfromFY2005-06to(the fixed-routebusperformanceAct 44performancefactorswereanalyzedtoquantifyNCATA’s incomparison Act 44PerformanceDetermination in partonmeetingfive-yearperformancetargetsestablished throughthisreview. plan, identifying actions taken todate, andactions reportatleast quarterlytothegoverningbodyandPennDOTonprogressof must action NCATA onaplanwhichrequires NCATABoardapprovaltobesubmittedasthefinal NCATA toagree action plan. A draftaction planisdue totheDepartmentwithin60daysofreceiptthis report. PennDOT willworkwith anditsgoverningboard. management by NCATA ridership and revenue.Theactionplan shouldfocus onthe most critical areas forthe agency,asprioritized quality,and efficiencyand goals areto increasedpromote costsavings,improvedservice maximize will taketomeettheagreed NCATA to Act44perfor After receipt report,NCATA ofthisperformance review services. the futuretargets. Thisreport alsoaddresses the managementandgeneral efficiency andeffectivenessof conducted on afive-yearcycle),and opportunities for peers,targetstrends anda (performance comparisonofNCATAto forfuture are performance reviews addresses Act 44establishedperformance criteriaspecifically relatedtofixed-routebusservices – NCATA was conducted inJanuary 2013.Theperformancereviewfocusedonfixed-routeruralbus.Thisreport The Act44transit performance oftheNewCastleAreaTransitAuthority review (doingbusinessasNCATA) with othertransitagencies. makes transitagencies aware ofimprovementopportuni effectiveness ofservice, financial stability, andg reviewprocess.Thetransit agency purposeof performance areviewistoassessefficiencyand In July2007thePennsylvaniaLegislaturepassed Act An analysis of the eight conductedkey criteria and mandated byAct44 was theagency. agreed uponbetweenPennDOT and If theagencyfallsoutside oftheseboundaries, it isconsidered “AtRisk” for thatfactor andmustimproveas

In Complianceifgreater than onestandard deviation In Complianceiflessthan onestandard deviation Pennsylvania Public Trans     trend forOper Single-year andfive-year Hour trendforPassengers/ Revenue Vehicle Single-year andfive-year trendforOperatingCost/Passenger Single-year andfive-year trendforOperatingCost/RevenueVehicleHourSingle-year andfive-year otto efrac eot–Fsa er21-3 7 portation Performance Report –Fiscal Year 2012-13 NCATA PerformanceReview eneral management/businesspractices. Theassessment to beimplemented.NCATA’ssuccesswill measured ating Revenue/VehicleHour mance criteriatargets byFY2017-18.Thegeneral above improvement whichshouldassistNCATAinmeeting 44, establishing a framework aPennDOTdriven for willdevelopanactionplanwhich identifies thesteps ties and identifies bestpractices thatcan beshared below below thepeergroupaveragein– the peer groupaveragein– it was determined that determined it was

PERFORMANCE REVIEWS ess several

Peer Average Average . The peer comparison . The peer Value ranks fourth best out of 11 and best out of 11 ranks fourth is the fifth highest rate of cost fifth highest is the ranks tenth out of 11 and is worse than and is worse out of 11 ranks tenth Comparison Comparison to Peer Avg. is among the worse of the peer group, ranking among the worse is based on this variable. based on this ranks sixth out of 11 and is slightly worse than the 11 and is slightly worse than sixth out of ranks Rank (of 11) (of 11) is the highest of the peer group and the agency has of the peer is the highest ranks tenth out of the 11 transit agencies in the peer agencies in the peer of the 11 transit ranks tenth out “AT RISK” is the highest of the peer group and the agency has been group and of the peer is the highest per revenuehour vehicle ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 3 he last 5 years is an unreliable variable that could not be used to accurately ass Determination s of ridership suggests little change in actual ridership has occurred in the last based on this variable. based on this variable. 682,076 passengers is used for all previous year calculations in this report. 2011 In Compliance Compliance 6 In 2011 $5.19 RISK Worse 11 $9.78 $17.11 Worse $15.09 AT 2011 2011 AT RISK 10 Worse 11.78 18.29 18.29 RISK 10 11.78 Worse $89.99 AT 2011 RISK $115.14 11 Worse AT 2011 on this variable. based Trend In Compliance Compliance 4 In Trend Better Compliance 8.85% 10 4.90% In Trend Worse 6.26% 2.95% Trend In Compliance Compliance 10 In Trend Worse -1.95% 1.49% Compliance 5 In Trend Better 4.19% 4.34% “AT RISK” “AT RISK” five-year trend for operating cost per passenger five-year revenue vehicle hour trend for operating revenue per five-yearrevenue vehicle hour trend for operating cost per five-year of passengers trend Passenger Passenger Performance Criteria Passengers / Passengers Revenue Hour Hour Revenue Revenue Hour Hour Revenue Revenue Hour Hour Revenue NCATA Performance Review Review Performance NCATA Operating Cost / Operating Cost / is approximately twice that of the peer group average. peer is approximately twice that of the 2011 operating cost per revenue vehicle hour 2011 operating cost per revenue been determined 2011 passengers per revenue vehicle hour 2011 passengers per revenue 10 out of 11, and is approximately twice group average. peer is approximately and that of the 10 out of 11, determined group and the agency has been 2011 operating cost per passenger determined 2011 operating revenue per revenue vehicle hour revenue per revenue vehicle 2011 operating increase in the peer group and is slightly better than the peer group average. than the peer peer group and is slightly better the increase in peer group average. the peer group average. the peer group average. Operating Revenue / Revenue Operating NCATA’s ridership reported (passengers) for t 5. The 2. 1. At Risk 3. following table. in the are presented values Act 44 measures and their A summary of the specific 3. 4. The 2. The 3 trends. Analysis of the auditable component Thereforeyears. a static estimate of 1. The In Compliance In Compliance process as applied to Act 44 criteria (below, in bold typeface) revealed: typeface) in bold (below, 44 criteria applied to Act as process NCATAthree “AT RISK” for criteria and five of the eight Compliance” for is “In 8 Pennsylvania Public Tr Public 8 Pennsylvania

PERFORMANCE REVIEWS 1. forImprovementtoAddressinPart1oftheActionPlan Opportunities 1. Best Practices detailed issues identified shouldbeaddressed are foundinthe bodyofthereport. Majorthemesareindicatedbelow; onhowtheseandmore detailedrecommendations improvement. effectiveness, and/orquality ofserviceNCATAand and/or quality ofservicetheagency.Bestpracticesarecurrent thatenhance theefficiency, Improvement opportunities identifytasks thatmay beundertakentoincrease theefficiency, effectiveness, In accordance withAct 44, findings are indicated as“opportunities or“bestpractices.” for improvement” General Findings 3. 2. 22 slide (NCATA).pptx, 4 ftp://ftp.dot.state.pa.us/public/Bureaus/P revenue hourtocontinue incomingyears. expec performance criteriafor the same.Management operating cost /revenuehourofserviceincreases OperatingCostIncreases Contain Overall a “modelapproach”that shouldbeapplied ineach ofNCATA’sdepartments. tuning actions basedon returnoninvestmentinatangibleway resultsand andcanserveas maximizing and manufacturers.Thistypeofpracticedemonstra costs ofboth fluidsand repairs by“finetuning”PM cycles areadjusted basedonlabresults. This results both in bettervehicle maintenance andlower department runsperiodiccheckson vehicle fluids by and AdjustingPreventativeMaintenance(PM)Cycles:Measuring etc. However,managementstaff members are notfullyversedin how tousethese systemsin such a ranging fromfareboxsystems(GFI Maximize ReturnonCapitalInvestments- contribute to improveperformance. important, howwelltheyaccomplishwhatis should encourage everyonefromBoardmembersto where performance-basedevaluationisrapidly becoming and staff.Thisrecommendationisconsistent withMAP-21andgeneraltrends in thetransit industry should evolvefromastrategicbusiness plan craft and staffroles. enhancementstrategyforallkeyagencyfunctions Metrics monitoring andperformance Build anAgency-wide CultureofPerformance- some potentialareasthat could help cost NCATA contain increases. contribute significantlyto the“bottomline.”Refer to“ future financialdifficulties byexploringthecost There isacritical need to containor even reducetheoperating cost/revenuehourincreasetoavoid monitor Pennsylvania Public Trans theeffectivenessofabroad rangeofstrategies tocontainitsoperating cost / revenuehour. ublicTransportation/Five%20Year%20Presentations/Rural%20Systems/NewCastle otto efrac eot–Fsa er21-3 9 portation Performance Report –Fiscal Year 2012-13 ), reporting systems (Avail Datapoint), video and GPS on vehicles, GPSon ), reportingsystems(AvailDatapoint),videoand 4 Goingforward,NCATAshould NCATA PerformanceReview - Over the last several years NCATA has hadsignificant - OverthelastseveralyearsNCATAhas NCATAhasmadesubstantial investmentsintechnology saving potentialofitems intheoperating budget that important and how each player or department can important andhoweachplayerordepartment can andis currently basedontwoAct44 “AT RISK” ed withsignificant input fromthe Board, management may be sharedwithotheragencies astechniquesfor may cycles totheobservedbehaviorofindividualvehicles tes thebenefits ofmeasuringperformance, fine- The management team should develop a formal Themanagementteamshoulddevelopaformal Opportunities toControlOperatingCosts” sending themouttoalabfortesting. Then, PM ts similarhighincreases in operating cost/ every employee tobe informedbywhatis everyemployee the norm.Atitscore, aperformance culture

NCATA’s maintenance NCATA’s maintenance develop, implement and

for

PERFORMANCE REVIEWS as ive means to improve NCATA has issues that make it structural cash position and carryover funds and take cash position ive use of marketing and establishing service ive use of marketing and establishing ” findings. Low ridership contributes to NCATA’s to NCATA’s ” findings. Low ridership contributes ed all of that in any given yeared all of that in any to balance its budget oyees to share performance expectations, to expectations, to oyees to share performance ernment financial hardships. This is a cause of great cause This is a hardships. ernment financial ckets and then reconcile those against farebox data. reconcile those against farebox then ckets and y control. For example, y control. For example, NCATA has demonstrated also have proven effect available current year and carryover local match funds ob evaluations. NCATA’s management must develop ob evaluations. NCATA’s management Management should take appropriate actions such Management actions should take appropriate outes and runs to minimize unproductive service and outes and runs AT RISK governments have contributed between $136,000 and $165,000 between $136,000 and governments have contributed NCATA’s ridership per revenue hour is amongst the lowest in its revenue hour is amongst NCATA’s ridership per ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 NCATA Performance Review Review Performance NCATA productivity for similar systems in the Commonwealth. Improve Passenger Productivity – Improve Passenger Productivity Implement Additional Formal Quality Control Protocols - Control Protocols Formal Quality Implement Additional oversight and qualit to assure appropriate difficult of PennDOT, management At the directive accurately. ridership to reporting issues with respect ti a policy to collect transfer recently implemented reported transfers have dropped substantially. on 1/13/2013, was put into place Since this policy staff members who have that as part of their job by conducted is not Furthermore, road supervision and no employee receives periodic j description road routine that reported ridership is accurate, quality control measures to insure and procedures with clearly employees their jobs in a manner consistent and that occurs are performing supervision could be leveraged to perform NCATA’s investment in video technology descriptions. defined job are that buses and that reported ridership is accurate logs to insure periodic review of on-board video employee performance reviews schedules. Regular published time consistent with on showing up should be implementedempl to allow managers and that arise during normal to “day-to-day” challenges find solutions and to findings discuss performance operations. NCATA’s “ peer group. This results in one of high operating with associated low farebox recovery ratio the agency’s challenges (11%) compounding ridership and ridership trend When the management team is confident in reported hour. costs / revenue of bus r data it should evaluate the productivity effect Expanding the expand upon productive service. and institutions agreements with large employers way as to way as to maximize return For example, on investment. be used can GPS technology to measure and reported on quality control to perform used can be and Datapoint GFI performance. report on-time to monitor be used technology can AVL on-time performance. statistics. ridership Management should data accurate how to collect and compile systems and current uses of their the potential be trained on or incomplete Inaccurate, adjustments. time” to make in “real performance used to measure that can be management, Board and planning untimely data including NCATA’s misinforms decision-makers and cost-saving strategies. investment on these data to inform partners who rely NCATA management should monitor NCATA’s end-of-year to help cover NCATA’s operational cost. NCATA has us NCATA has to state and comply with state requirements. due built its cash and investment reserves largely from Act 44. However, resulting subsidy increases match the agency’s local meet by NCATA’s management to be insufficient to combined are anticipated year due to local gov requirements in this coming fiscal is not resolved. amount in FY 13/14 if this state grant NCATA for the full will not be eligible concern as change the current downward trajectory. actions to For the FY 07/08 to FY 11/12 period, local For the FY 07/08 to FY 11/12 period, Financial Review Financial Review 5. 4. obtaining additional local match, controlling costs and improving farebox recovery to improve farebox recovery obtaining additional local match, controlling costs and improving 10 Pennsylvania Public Tr Public 10 Pennsylvania

PERFORMANCE REVIEWS  includes threeparts: The templatefortheAction Plan hasbeenprovidedasanAppendix tothefullreport. Thistemplate a comprehensiveprogramthatfocusesonactions thataddress thelarger issueswithin NCATA. criteria. It should benotedfunctionalareas thatmany areinterrelated, and the actionplanshouldestablish the achievementofperformancetargetsbydire quality,andridership and/orrevenueincr improved service Functional area “opportunities forimprovement”are areas Board andmanagement. NCATA outline corrective actionthat willbetaken toaddress “Oppor systemtoachievetheestablished improving the within90 days…a develop andsubmittotheDepartment Upon finaltransmission report,Act44regulationsstipulateof theperformancereview “…shall thatNCATA Next Steps summarized asfollows: Standards wereextrapolatedtoFY2017/2018and aredesigned tobeaggressive, yetachievable. They are trend analysisaswell themostcurrentaudited “dotGrants”informationavailable(FY2011/2012). this report). Theseperformance targetswerecreated using historical data analyzedduringthefive-year achieve foreachAct44 performance criteriaduring thenex Act 44andrepresentminimu required tocomplywith set of“performance targets”hasbeen established anddetailedonpage 16. Theseperformance targets are overall quality,effectiveness,andefficiency ofthe transitsystem.Asaresultoftheperformance review,a This transit agency performancereportoutlinesareas Targets Five-Year Performance long-termfinancialhealth. NCATA’s 6 5 Ibid. Ibid. 3,p.v. Operating Cost/Passenger Operating Revenue Hour /Revenue Operating Cost/Revenue Hour Passengers Pennsylvania Public Trans to addressthe “ ExecutiveSummaryPart 1- Template Findings

Performance Criteria 5 /Revenue Hour Opportunities forImprovement 6 otto efrac eot–Fsa er21-3 11 portation Performance Report –Fiscal Year 2012-13

177 151 128 $3.3 2.0% $138.33 $122.84 $107.75 $115.14 2009 / 1.5$50 1.4 1.3 2.0% $19.53 $17.34 $12.95 $15.09 2010 22 17 20 1.3 2.0% 13.53 12.01 12.25 11.78 88 97 1.3 1.3 0.0% $10.23 $8.80 $9.78 $10.23 NCATA PerformanceReview minimum performance targets.”The actionplan minimum should “findingsin the ExecutiveSummary. ctly addressingareas thataffect Act 44performance 2010 / 2011 m performance levels thatNCATAshouldworkto levels m performance is where NCATA should address iswhereNCATAshould its proposed actions where improvements may be madetoenhancethe maybe whereimprovements Fiscal Year strategic action planthatfocuses on continually in may resultin which improvement cost savings, eases. Improvementsintheseareaswill assist in t reviewcycle(i.e.fiveyearsfromthedateof tunities forImprovement”– asprioritized bythe 2011 / 2012

2017/2018 Target Target Annual Annual Target Decrease Increase/ Increase/

PERFORMANCE REVIEWS

Appendix A: Action Plan should be used to address the be used should findings that directly affect the Act 44 the that directly affect findings is where NCATA should address its address NCATA should is where ”. Management the format use should eport at least quarterly to the governing body and eport at least quarterly oved formally by the NCATA Board and submitted . Some actions will be quickly implementable while others while implementable Some actions will be quickly . ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 “Opportunities for Improvement” for “Opportunities “General Findings” in the full report to the Department comment.for to the Plan The proposed draft Action in the full report NCATA Performance Review Review Performance NCATA Other Findings that Impact Overall Agency Performance Overall Impact Other Findings that performance metrics. performance proposed actions to address the actions to address proposed Part 3- Template to Improve Overall Performance Other Actions “ draft Action Plan. A provided in Appendix to develop its proposed of the full report Part 2- 44 Performance Act MetricTemplates Findings

Specific actions identified in the Action Plan templates may address the broadly noted opportunities for broadly noted opportunities for address the in the Action Plan templates may identified Specific actions improvement found in the NCATA format providedmust Action Plan using the in submit the proposed draft  The template provides a simple-to- over a longer period of time. to achieve steps discrete may take several the actions using its intended schedule prioritize and NCATA findings. follow order of key must select, template. Improvement Strategies NCATA management,may then be NCATA’s Board and the between revised based on consultation Department. appr The finalized Action Plan then must be to PennDOT. NCATA management Subsequently, must r previous taken in the actions including Plan accomplishing the Action the Department on progress towards coming quarter(s). for quarter and actions planned  12 Pennsylvania Public Tr Public 12 Pennsylvania

PERFORMANCE REVIEWS

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PERFORMANCE REVIEWS

0 1/0

Public 12,929 12,929 113,172 113,172 475,958 475,958 Vanpool $237,383 $237,383 $279,797 $279,797

Ride administrative costs are are costs administrative Shared

133 133 1974 1974 83,000 83,000 2011-2012 2011-2012 (d.b.a. CATA) Subcontracted Subcontracted 0 18,361 0 18,361 ADA ADA 4,999 4,358 4,358 4,999 15,127 19,463 19,463 15,127 81,537 68,951 68,951 81,537 $45,381 $257,178 $257,178 $45,381 Demand $308,109 $388,087 $388,087 $308,109 Response

Centre Area Transportation Authority Transportation Area Centre TA only. Subcontractor TA only. Subcontractor 53 3 4 34 34 3 53 4 $7.01 $3.78 $5.63 $0.59 $0.59 $5.63 $3.78 $7.01 3.03 56.21 4.47 8.75 $2.47 $19.94 $20.37 $1.58 155/4 155/4 53.4% 14.7% 66.3% 84.8% 66.3% 53.4% 14.7% 14.1% 3.0%*** 14.4% 2.9%*** Fixed- $88.99 $61.63 $89.05 $21.64 $21.64 $89.05 $61.63 $88.99 $18.36 $59.01 $9.08 $47.49 41,180 41,180 125,208 125,208 7,037,600 7,037,600 1,588,548 1,588,548 $5,946,651 $5,946,651 Route Bus Route $11,141,948 $11,141,948 Executive Summary Summary Executive ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13

Transit Performance Review Review Performance Transit

Centre Area Transportation Authority (CATA) Authority Area Centre (CATA) Transportation

CATA Performance Review Review Performance CATA

Operating Cost / Revenue Hour Cost / Revenue Operating Hour / Revenue Passengers / Revenue Operating Total Annual Hour Revenue Cost / Passenger Operating Administrative Cost / Total Operating Cost / Total Operating Administrative Cost Mile Operating Cost / Revenue Total Annual Operating Revenue / Total Revenue Operating Total Annual Cost Operating Annual Employees (full-time/part-time)** Employees Revenues* Operating Total Annual Annual Total Senior Lottery Trips* Senior Lottery Total Annual Cost* Operating Total Annual Annual Total Passenger Trips* Passenger Total Annual Annual Revenue Hours of Service* of Hours Revenue Annual Annual Revenue Miles of Service* Miles of Revenue Annual Fiscal Reporting Year Fiscal Reporting Agency Name Agency Year Founded miles) ** (square Area Service Population ** Area Service Type of Service Provided Type Vehicles Operated in Maximum Service* in Maximum Vehicles Operated Source: Year 2012 Reporting Legacy dotGrants *PennDOT Year 2011 Reporting ** NTD with CA those associated are costs *** Administrative not reported in dotGrants. dotGrants. in not reported Agency Profile Agency 14 Pennsylvania Public Tr Public 14 Pennsylvania

PERFORMANCE REVIEWS   criteria areused tomakethedetermination: A transitagency’s performance canfallintotwo categories: “In Compliance”or“AtRisk.”Thefollowing process and wereagreedtoinadvancebyCATA. recent NTDdataavailableatthetimeofpeer selection). Peers wereselectedthrough ananalytical its peeragencies yeartrendperiodfromFY2005-06to2010-11(themost inFY 2010-11 andoverafive fixed-routebusperformanceAct 44performancefactorswereanalyzedtoquantifyCATA’s incomparison to Act 44PerformanceDetermination on meetingperformancetargetsestablished through thisreview. identifying actions taken todate,and actionstobe on theprogressofactionmust reportatleast plan, quarterlytothegoverningbodyandPennDOT CATA CATA toagreeonaplan whichrequiresCATABoardapprovaltobesubmitted asthefinalaction plan. A draftaction planisdue totheDepartmentwithin60daysofreceiptthis report. PennDOT willworkwith and itsgoverningboard.management revenue. Theactionplanshouldfocus onthe most critic efficiency andpromotecostsavings,improvedservicequality,are tomaximize andincreasedridership and CATA willtaketomeettheagreedAct44performanc After receipt report,CATAwilldevelopanaction ofthisperformance planwhichidentifies review the steps This report also addressesthemanagementandgeneral whichs -year cycle),andopportunitiesfor improvement peers, targets reviewsareconducted forfuture comparison ofCATAto onafive performance (performance Act 44established performance criteriaspecifically anda relatedtofixed-routebusservices – CATAtrends conducted inApril2013. focusedon Theperformancereview fixed-routeurbanbus. This report addresses The Act44transit performance ofCentreAreaTransportationAuthority(d.b.a.CATA)was review with othertransitagencies. makes transitagencies aware ofimprovementopportuni effectiveness ofservice, financial stability, andg reviewprocess.Thetransit agency purposeof performance areviewistoassessefficiencyand In July2007thePennsylvaniaLegislaturepassed Act is “InCompliance” foralleightcriteria and“AtRisk”for none An analysis of the eight conductedkey criteria and mandated byAct44 was the agency. agreed uponbetween PennDOTand improve as If theagencyfallsoutside of these prescribed boundaries, it is considered “AtRisk”for thatfactor andmust Pennsylvania Public Trans In Complianceifgreater than onestandard deviation In Complianceiflessthan onestandard deviation    

trend forOper Single-year andfive-year Hour trendforPassengers/ Revenue Vehicle Single-year andfive-year trendforOperatingCost/Passenger Single-year andfive-year trendforOperatingCost/RevenueVehicleHourSingle-year andfive-year otto efrac eot–Fsa er21-3 15 portation Performance Report –Fiscal Year 2012-13 eneral management/businesspractices. Theassessment CATA PerformanceReview implemented. CATA’ssuccesswillbemeasuredinpart implemented. ating Revenue/VehicleHour above 44, establishing a framework aPennDOTdriven for hould assist CATAinmeetingthefuture targets. e criteriatargetsThegeneral goals by FY2017-18. ties and identifies bestpractices thatcan beshared al areas forthe agency,asprioritized by CATA efficiency and effectiveness ofservices. below below thepeergroupaveragein– the peer groupaveragein– . Thepeercomparison processas it was determined that CATA that determined it was

PERFORMANCE REVIEWS

Peer Average

Value

ranks second best out of 14 and is best out of 14 ranks second is the third highest rate of cost rate highest is the third ranks eighth out of 14 and is better than is better than out of 14 and ranks eighth Comparison Comparison to Peer Avg.

is the second worse of the peer group average group average peer of the second worse is the ranks second out of 14 and is much better than the than better and is much out of 14 ranks second Rank (of 14) ranks twelfth out of the 14 transit agencies in the peer peer agencies in the of the 14 transit ranks twelfth out

ranks as the best of the 14 transit agencies in the peer group the peer agencies in 14 transit the best of the ranks as ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 ranks fourth of 14 and is much better than the peer group average. the peer 14 and is much better than ranks fourth of Determination

2011 In Compliance Compliance 4 In 2011 Better $1.56 $2.40 2011 In Compliance Compliance 2 In 2011 Better $25.59 $44.16 2011 In Compliance Compliance 12 In 2011 Worse $79.06 $91.15 2011 In Compliance Compliance 1 In 2011 Better 58.32 36.66 Trend In Compliance Compliance 13 In Trend Worse 5.67% 3.48% Trend In Compliance Compliance 2 In Trend Better 6.00% 0.70% Trend In Compliance Compliance 12 In Trend Worse 6.24% 3.97% Trend In Compliance Compliance 8 In Trend Better 0.54% 0.53%

five-year trend for operating cost / revenue vehicle hour five-year vehicle trend for operating cost / revenue five-year hour trend for operating revenue / revenue vehicle five-yearvehicle hour of passengers / revenue trend five-year cost / passenger trend for operating Passenger Performance Criteria Passengers / Passengers CATA Performance Review Review Performance CATA Revenue Hour Revenue Revenue Hour Revenue Revenue Hour Revenue Operating Cost / Operating Operating Cost / Operating 2011 operating cost / passenger approximatelypeer group average. eight times that of the group and is worse than the peer group average. than the peer group average. group and is worse 2011 operating cost / revenue vehicle hour 2011 operating vehicle hour 2011 operating revenue / revenue the peer group average. the peer group average. 44 requirements. Act marginally satisfies and just peers) peer group (twelfth out of 14 the increase in by management efforts rate of growth going forward. should reduce this Cost containment peer group average. 2011 passengers / revenue vehicle hour / revenue 2011 passengers and is better than the peer group average. than the peer and is better efforts by management of rate should reduce this peers. Cost containment 14 of the ranking thirteenth growth going forward. Operating Revenue / Revenue Operating 7.

4. The 3. 5. 6. The 1. 8. The following table. in the are presented values Act 44 measures and their A summary of the specific applied to Act 44 criteria (below, in bold typeface) revealed the following: revealed the following: typeface) in bold (below, 44 criteria Act applied to In Compliance 1. None. 2. The At Risk 16 Pennsylvania Public Tr Public 16 Pennsylvania

PERFORMANCE REVIEWS 7. 6. 5. 4. 3. 2. Every Board member and employee has aclear employee memberand EveryBoard 2. 1. Best Practices detailed issues identified shouldbeaddressed are foundinthe bodyofthereport. Majorthemesareindicatedbelow; onhowtheseandmore detailedrecommendations improvement. shared with effectiveness, and/orquality ofserviceCATAandmaybe other agenciesastechniques for and/or quality ofservicetheagency.Bestpracticesarecurrent thatenhance theefficiency, Improvement opportunities identifytasks thatmay beundertakentoincrease theefficiency, effectiveness, In accordance withAct 44, findings are indicated as“opportunities or“bestpractices.” for improvement” General Findings Pennsylvania Public Trans programs provideacost-effective that incorporates rideshare, vanpool,guaranteed ridehome,andpark&programs.These Services Programs TailoredtotheLocalMarket- Commuter used bystudents. this information ontheir website and onmobileapplications that aretailored forsmartphonescommonly data toinform customers ofavehicle’slocation and w Service- Extensive UseofGPSforCustomer per complex.Thisaggressivemarketinghasincreased bothfixed-amount ridershipand revenue. apartment complexes.Inrecentyears,thecontra withApartmentComplexes- Contracting diesel fuel. resulted in lowering thepermilecostoffueltoa point wellbelow thatofsystemsrelyononly nation (1993-1996) toadopttheuse of compressednaturalgas forfuelin itsfixed-route fleet.Thishas Industry intheUseofNaturalGas- Leadership efficiency of service delivery. theamountofserviceonstreetto findcreativesolutions andmaximizethe that tomaximize land useplanners toincorporatetransitconsiderati scheduleadherence and-stop servicetoimprove for solutions. Throughthe skip arrangementtoshareaplanner introducing position with theMPO/COG, theefficiency andeffectivenessofimproving both serv ServicePlanning- Comprehensive representatives have both theunderstandingrepresentatives haveboth of and Orientation andtraining positionare tailoredto eachemployee’s(orBoardmember’s) insuringall CATA every aspectoftheorganization and isworkingto developperformancetargetsforthe same. hasputaprogram performance reviews.Management understandCATA’sfacilities,helps insure staff newBoardmembersfully and culture. handbook, a policymanual,staffpictures,andan on-sitetour. Thisproactive approachtoorientation depending on Boardmemberorientationincludes theBoardmember’sbackground). receipt ofthe policydocuments,“jobdescriptions” andanmembers receive orientation(up toabout 3 hours all membersoftheorganization tounderstand the agency’s mission and performance.NewBoard Effective GovernanceandManagement- otto efrac eot–Fsa er21-3 17 portation Performance Report –Fiscal Year 2012-13 means toassistcommuters infinding a sharedride withother CATA hastakenanapproach toservice planning thatisconstantly CATA demonstrates aclear CATA understanding oftheneed for CATA hasinitiated aprogramto“pre-sell” theirservicesto CATA PerformanceReview CATA makes extensiveuseofGPSvehiclelocation CATA job description, annualgoals andmostreceiveannual cts havebeenconvertedtoa“payperride”from a CATA was oneofthe earliest transit CATAwas agencies in the reduce deadhead time,andcoordinationwithlocal on intositedesign,CATA awillingness demonstrates opportunity toimprovetheagency’sperformance. hen itisexpected at theirstop. CATAprovides ice delivery andiswillingtolook “outsidethe box” in placetocollectperformancedataonalmost CATACOMMUTE isagroupofservices CATACOMMUTE

PERFORMANCE REVIEWS Performance 1 The management team should identify ways to increase liquid assets in the liquid assets increase identify ways to term default in the event that grant payments event term default in the are sight capabilities of its current supervisory staff. supervisory its current of sight capabilities enn State campus that connects with CATA’s with CATA’s campus that connects enn State istics, such as on-time performance and vehicle such as on-time istics, has used all of those amounts in any given year has used all of those additional oversight and identify a range of identify oversight and additional ice expansions and the need to rebuild capital and capital need to rebuild the ice expansions and s leaving few resources to meet future capital s leaving few resources to meet future capital ice expansion, operational expenses, capital needs, needs, capital operational expenses, ice expansion, st-effective manner during all hours of operation. manner of operation. hours during all st-effective s and Penn State University have contributed to help vities of the agency that can be used to strengthen to strengthen that can be used agency vities of the CATA lacks sufficient managerial supervision to oversee a 7 day a managerial supervision CATA lacks sufficient ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 CATA has very few liquid assets in proportion to its annual operating annual operating few CATA has very to its proportion liquid assets in CATA Performance Review Review Performance CATA The need for additional oversight should be considered as one part of overall service planning and the planning and part of overall service as one be considered oversight should additional The need for and effectiveness. to increase efficiency strategic plan week operation of its size for on-street and maintenance functions. Furthermore, it lacks cameras or it lacks cameras and maintenance functions. Furthermore, size for on-street week operation of its extend the over to its vehicles on recording capabilities Management and risks of assess the benefits should a co oversight in adequate can assure solutions that Improve Oversight of Operations- Build Cash Reserve Capacity-Build Cash Reserve fare-free bus service in the downtown area. in the fare-free bus service having a short- in the agency result budget. This could Management should its funding partners. delayed from one short-term and reexaminebetween serv the balance cash flow buffer. insure a larger over the long-term to reserves operating cash commuters. The Guaranteed Ride Home (GRH) Ride Home The Guaranteed commuters. providesprogram in home for those emergency ride an parking for program provides Park & Ride The the need arises. when arrangements rideshare commuting east side of P on the downtown employees measures are objective indicators of different acti of measures are objective indicators Performance support accountability. targets are results, and management making, achieve decision performance.improve to motivate the organization to CATA’s Act 44, and are intended stipulated under for cost but not for most general agency functions, except initiatives for specific board sets targets recovery andeven though performance stat ridership, with MAP-21 and general is consistent This recommendation in service planning. loads, are used the norm. becoming where performance-based evaluation is rapidly industry transit trends in the Develop Performance Targets for All Key Agency Functions- develop a formal performance enhancement strategy for all key agency functions. develop a formal performance enhancement See Page 19functional for a list of key areas. 1 2. 1. Opportunities 1 of the Action Plan to Address in Part for Improvement CATA management should reexaminefor serv the need finance CATA’s operational funding requirements. CATA funding requirements. finance CATA’s operational comply with budget and state requirement to balance its of not have a significant amount cash reserve. Furthermore, CATA does needs or build an adequate expenses and any funding irregularities. to cover unexpected operational uncommitted cash reserves agency’s fiscal health and in the carryover funds for changes CATA’s end-of-year cash position and changes in the The Action Plan should recognize trajectory. address any unexpected changes in its in these considerations how CATA is funds and balancing state capital availability of federal and For the FY 07/08 to FY 11/12 period, local government For the FY 07/08 to FY 11/12 period, Financial Review Financial Review 3. 18 Pennsylvania Public Tr Public 18 Pennsylvania

PERFORMANCE REVIEWS   includes threeparts: The templatefortheAction Plan hasbeenprovidedasanAppendix tothefullreport. Thistemplate a comprehensiveprogramthatfocusesonactions thataddress thelarger issueswithin CATA. criteria. It should benotedfunctionalareas thatmany areinterrelated, and the actionplanshouldestablish the achievementofperformancetargetsbydire quality,andridership and/orrevenue incr improved service Functional area “opportunitiesforimprovement”are areas boardand management. CATA oversight outline corrective actionthat willbetaken toaddress “Oppor systemtoachievetheestablished improving the mi within90 days…a develop andsubmittotheDepartment Upon finaltransmission report,Act44regulationsstipulateof theperformancereview thatCATA“…shall Next Steps operating and capitalplanning. Managementshouldtake summarized asfollows: Standards wereextrapolatedtoFY2017/2018and aredesigned tobeaggressive, yetachievable. They are trend analysisaswell themostcurrentaudited “dotGrants”informationavailable(FY2011/2012). this report). Theseperformance targetswerecreated using historical data analyzedduringthefive-year achieve foreachAct44 performance criteriaduring thenex Act 44andrepresentminimu required tocomplywith set of“performance targets”hasbeen established anddetailedonpage 16. Theseperformance targets are overall quality,effectiveness,andefficiency ofthe transitsystem.Asaresultoftheperformance review,a This transit agency performancereportoutlinesareas Targets Five-Year Performance shortfallsorshort-termcuts orfareincreasesthat couldresultfromrevenue cost increases. CATA’s financialhealth and builda cash reservebuffersoas tominimizetheriskof unexpected service Operating Cost/Passenger Operating Revenue Hour /Revenue Operating Cost/Revenue Hour Passengers / Revenue Hour Pennsylvania Public Trans Part 2- Act 44 Performance Metric Findings Templates Metric Act44Performance Part 2- to addressthe “ Executive SummaryPart 1- Template Findings Performance Criteria Opportunities forImprovement otto efrac eot–Fsa er21-3 19 portation Performance Report –Fiscal Year 2012-13 2009 / 4.8$41 4.9 4.4 0.5% 3.0% $48.94 $47.49 $44.48 $44.16 $106.26 $88.99 $95.45 $91.15 2010 14 15 15 $.4 2.5% $1.84 $1.58 $1.48 $1.56 0.5% 57.91 56.21 64.47 58.32 “findingsin the Executive Summary. CATA PerformanceReview nimum performance targets.”The actionplannimum should ctly addressingareas thataffect Act 44performance 2010 / 2011 m performance levels thatCATAshouldworkto levels m performance iswhereCATAshouldaddress its proposed actions where improvements may be madetoenhancethe maybe whereimprovements Fiscal Year appropriate actionsto strategic action planthatfocuses on continually in may resultin which improvement cost savings, eases. Improvementsintheseareaswill assist in t reviewcycle(i.e.,fiveyearsfromthedateof tunities forImprovement”– asprioritized bythe is where CATA shouldaddress iswhereCATA itsproposed 2011 / 2012

2017/2018 Target continuouslyimprove Target Annual Increase

PERFORMANCE REVIEWS Appendix A: Action Plan Appendix A: Action should be used to address the to address used be should ” identified. Management should use the should use the ” identified. Management findings that directly affect the Act 44 the affect that directly findings quarterly to the governing body and the Department quarterly TA Board and formally submitted to PennDOT. . Some actions will be quickly implementable while others while implementable Some actions will be quickly . ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 “Opportunities for Improvement” “Opportunities “General Findings” of the full report to the Department comment.for to the Plan The proposed draft Action of the full report CATA Performance Review Review Performance CATA Other Findings that Impact Overall Agency Performance Overall Impact Other Findings that performance metrics. performance “ Action Plan. draft proposed format provided develop its A of the full report to in Appendix actions to address the the address actions to Part 3- Performance Template Overall Actions to Improve Other CATA must submit the proposed draft Action Plan using the format provided using the format in CATA Action Plan the proposed draft must submit may take several discrete steps to achieve over a longer period of time. The template provides a simple-to- over a longer period of time. to achieve steps discrete may take several the actions using its intended schedule prioritize and CATA must select, findings. follow order of key template. Improvement Strategies CATA may then bemanagement between revised based on consultation the Department. The and must be approved by the Plan then CA finalized Action Subsequently, CATA management least must report at quarter and in the previous actions taken Action Plan including accomplishing the towards on progress for coming quarter(s). actions planned It should be noted that specific actions identified may partially address the broadly noted opportunities for the broadly noted opportunities may partially address identified actions noted that specific It should be improvement found in the  20 Pennsylvania Public Tr Public 20 Pennsylvania

PERFORMANCE REVIEWS

Pennsylvania Public Trans otto efrac eot–Fsa er21-3 21 portation Performance Report –Fiscal Year 2012-13 intentionally blank

PERFORMANCE REVIEWS

0

2,175 2,175 4,799 19,226 19,226 $8,398 $8,398 $43.32 $43.32 $207,876 $207,876

ADA Demand Response Demand ADA

33 2012 1989 61,634

Subcontracted Subcontracted Washington City Transit City Washington (d.b.a. WCT or City Transit) (d.b.a. WCT or City 5 2 3.56 2.21 2.21 3.56 8.1% 4.0% 8.1% 4.0% $6.43 $3.86 $3.86 $6.43 $5.19 $10.81 $10.81 $5.19 22.8% 9.8% 11,438 11,438 40,760 40,760 12,636 12,636 $78.98 $95.58 $95.58 $78.98 $22.16 $22.16 174,021 174,021 $73,512 $73,512 $903,392 $903,392 Fixed-Route Bus Fixed-Route

Executive Summary Summary Executive ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 City of Washington Transit Transit of Washington City

Transit Performance Review Review Performance Transit

Washington City Transit Performance Review Review Performance Transit City Washington Service Area Population * Area Service of Service Provided Type Service Area (square miles) * (square Area Service Reporting Fiscal Year End (FYE) Year End Fiscal Reporting Year Founded Agency Name Agency Vehicles Operated in Maximum Service** in Maximum Vehicles Operated Service** Miles of Revenue Annual Annual Revenue Hours of Service** of Hours Revenue Annual Annual Total Passenger Trips** Passenger Total Annual Trips** Senior Lottery Total Annual Employees (full-time/part-time)** Employees Cost** Operating Total Annual Revenues** Operating Total Annual Passengers / Revenue Hour / Revenue Passengers / Revenue Hour Revenue Operating Total Annual Cost / Passenger Operating Total Annual Operating Revenue / Total Annual Revenue Operating Total Annual Cost Operating Cost Cost / Total Operating Administrative Mile Operating Cost / Revenue Hour Cost / Revenue Operating Agency Profile Agency *Source: NTD FYE 2011 FYE 2011 *Source: NTD FYE 2012 **Source: dotGrants 22 Pennsylvania Public Tr Public 22 Pennsylvania

PERFORMANCE REVIEWS as appliedto Act44criteria (below,inboldtypeface)revealed thefollowing: is “InCompliance”for fiveoftheeightcriteriaand“AtRisk”forthree An analysis of the eight conductedkey criteria and mandated byAct44 was  criteria areused tomakethedetermination: A transitagency’s performance canfallintotwo categories: “In Compliance”or“AtRisk.”Thefollowing process and wereagreedtoinadvancebyWCT. recent NTDdataavailableatthetimeofpeer selection). Peers wereselectedthrough ananalytical its peeragencies yeartrendperiodfromFY2005-06to2010-11(themost inFY 2010-11 andoverafive Act 44performancefactorswereanalyzedtoquantifyWCT’sfixed-routebus incomparison to Act 44PerformanceDetermination part onmeetingperformancetargetsestablished throughthisreview. plan, identifying actions taken todate, andactions to progressof theaction onthe plan. WCTmustreportatleastquarterly tothegoverningbodyandPennDOT WCT toagreeonaplan whichrequiresWCTCityCommi A draftaction planisdue totheDepartmentwithin60daysofreceiptthis report. PennDOT willworkwith and itsgoverningboard.management revenue. Theactionplanshouldfocus onthe most crit efficiency andpromotecostsavings,improvedservicequality,are tomaximize andincreasedridership and WCT willtaketomeettheagreed Act 44performancecriteriatargetsby Thegeneral goals FY2017-18. After receipt report,WCTwilldevelopanactionplan which ofthisperformance identifies review the steps addresses the managementandgeneraleffici opportunities forimprovement whichshouldassistWCT to peers,targets (performance forfuture cycle),and areconducted performance reviews onafive-year performance criteriaspecifically relatedtofixed-r 2013. The performance reviewfocusedonfixed-routeurbanbus.Thisreport addressesAct44 established The Act44transit performance ofWashington review CityTransit(d.b.a. WCT) wasconductedin June with othertransitagencies. makes transitagencies aware ofimprovementopportuni effectiveness ofservice, financial stability, andg reviewprocess.Thetransit agency purposeof performance areviewistoassessefficiencyand In July2007thePennsylvaniaLegislaturepassed Act  Pennsylvania Public Trans “At Risk”if worse thanonestandard deviation “At Risk”if more costlythanonestandard deviation     Single-year and five-year trend forOper Single-year andfive-year Hour trendforPassengers/ Revenue Vehicle Single-year andfive-year trendforOperatingCost/Passenger Single-year andfive-year trendforOperatingCost/RevenueVehicleHourSingle-year andfive-year Washington CityTransit PerformanceReview otto efrac eot–Fsa er21-3 23 portation Performance Report –Fiscal Year 2012-13 ency andeffectivenessof services. eneral management/businesspractices. Theassessment oute busservices–WCTtrendsandacomparisonof below below ating Revenue/VehicleHour beimplemented.WCT’ssuccesswill measured in 44, establishing a framework aPennDOTdriven for ical areas forthe agency,asprioritized by WCT above ties and identifies bestpractices thatcan beshared in meeting thefuturetargets.Thisreport also the peer groupaveragein– ssion approvaltobesubmittedasthefinalaction the peergroupaveragein– . Thepeer comparison process it was determined that WCT that determined it was

PERFORMANCE REVIEWS

Peer Average

out of 13 and is out Value th

ranks 11 out of 13 peers and is about half that half is about 13 peers and out of is the sixth lowest rate of cost increase sixth lowest is the th to Peer Avg. Comparison Comparison ranks worst of the 13 transit agencies in of the 13 transit ranks worst

ranks 10 is the third worse of the peer group average of the peer third worse is the Rank (of 13) ranks sixth best of the 13 transit agencies in the the in agencies 13 transit the best of ranks sixth

ranks as the worst of the 13 transit agencies in the peer the in of the 13 transit agencies worst ranks as the ranks worst of 13 and is largely attributable to low ridership. attributable to is largely ranks worst of 13 and ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 Determination

2011 At Risk 13 Worse $20.79 $8.67 $8.67 $20.79 Worse 13 Risk At 2011 2011 In Compliance 10 10 Compliance Worse $5.65 In 2011 $7.82 2011 At Risk 13 Worse 3.59 10.44 10.44 3.59 Worse 13 Risk At 2011 Compliance 6 Better $74.59 In 2011 $76.27 Trend In Compliance Compliance 11 Worse 5.64% In Trend 1.43% Trend In Compliance Compliance 11 Worse -7.62% In Trend -2.36% Trend At Risk 13 Worse -3.71% -0.21% -3.71% Worse Risk 13 At Trend Compliance 6 Worse In Trend 1.72% 1.11% Fiscal Year End

of the 13 peers. This is largely attributable to declines in ridership while costs have in ridership largely attributable to declines is This of the 13 peers. th Criteria five-year / revenue vehicle hour trend of passengers five-year trend for operating cost / passenger five-year revenue vehicle hour trend for operating revenue / five-year trend for operating cost / revenue vehicle hour five-year vehicle trend for operating cost / revenue Passenger Performance Passengers / Passengers Washington City Transit Performance Review Review Performance Transit City Washington Revenue Hour Revenue Revenue Hour Revenue Hour Revenue Operating Cost / Operating Operating Cost / Operating FYE 2011 operating cost / passenger the peer group. FYE 2011 passengers / revenue vehicle hour FYE 2011 passengers / revenue increased. increased. group. declining at about three times that of the peer group average. that of the peer group average. times about three declining at ranking 11 of the peer group average. of the peer FYE 2011 operating revenue / revenue vehicle hour revenue / revenue vehicle FYE 2011 operating peer group and is better than the peer group average. group average. peer than the and is better peer group group average. the peer slightly worse than is only in the peer group FYE 2011 operating cost / revenue vehicle hour / revenue vehicle operating cost FYE 2011 Operating Revenue / Revenue Operating A summary of the specific Act 44 measures and their values are presented in the following table. following table. in the are presented values Act 44 measures and their A summary of the specific 3. 1. At Risk 2. The 5. The 4. The In accordance with Act 44, findings are indicated as “opportunities for improvement” or “best practices.” improvement” for or “best practices.” as “opportunities are indicated 44, findings Act with In accordance effectiveness, the efficiency, be undertaken to increase that may identify tasks Improvement opportunities the efficiency, that enhance of service of the agency. Best practices are current practices and/or quality for of service of WCT and may be shared as techniques effectiveness, and/or quality with other agencies improvement. detailed recommendations more on how these and Major themes are indicated below; General Findings 2. The 3. 1. In Compliance In Compliance 24 Pennsylvania Public Tr Public 24 Pennsylvania

PERFORMANCE REVIEWS this report). These performance targetswerecreated using historical data analyzedduringthefive-year achieve foreachAct44 performance criteriaduring thenex Act 44andrepresentmini required tocomplywith set of“performance targets”hasbeen established anddetailedonpage 16. Theseperformance targetsare overall quality,effectiveness,andefficiency of the transit system. Asaresultoftheperformance review,a This transit agency performancereportoutlinesareas Targets Five-Year Performance costs and increasing carryoverreservesto The Cityshouldcontinue totakeappropriate actions suchasobtainingadditional local match,controlling build upadequate cashreserves tocoverunexpected much lowerthanseenin othertransit Nevertheless,WCT systemsintheCommonwealth. hasbeenableto budget and state requirements. Fareboxre comply with operational funding requirements.WCThasused most contributedtohelpcoverWCT’s GG&Chave For theFYE2008to2012period,localgovernments and Financial Review 3. 2. 1. forImprovementtoAddressinPart1oftheActionPlan Opportunities detailed issues identified shouldbeaddressed are foundinthe bodyofthereport. Pennsylvania Public Trans be addressed bybothparties. procedures that canreadily identifywhereserviceis sta provided intheCity’snamemeetacceptable the day-to-dayoperationsofits service providers.As ofOperations- Improve Oversight where performance-basedevaluationisrapidly becoming thenorm. functions. This recommendationis consistent withMAP-21andgeneral trends inthe transitindustry performance. Thesetargetsorganization havenotbeensetfor toimprove mostagencyorcontractor targets accountability.are stipulated Performance underAct44,andareintendedto motivate the that canbe used tostrengthen managementdecisionmaking, achieveresults,and support areobjectiveagency functions.Performance measures targets. Then, ifnecessary,WCTshoulddevel develop aformalsetofperformancetargetsand measur Functions- Agency Targets forAllKey Develop Performance contracted position, for which there are noformalexpectations. oversighttotheCont supposed to providemanagement provision of public transportation services, including facilities, maintenanceanddrivers.WCTis andOversightStructure- Establish aFormalGovernance Washington CityTransit PerformanceReview otto efrac eot–Fsa er21-3 25 portation Performance Report –Fiscal Year 2012-13 Since WCTdoesnotdirectly operateservice,it doesnotoversee continuously improveWCT’sfinancialhealth. mum performance levels thatWCT should workto levels mum performance op aperformanceenhancementstrategyforallkey ndards. WCTshouldestablish formaloversight where improvements may be madetoenhancethe maybe whereimprovements operational expensesandanyfundingirregularities. venues asapercentageofoperating cost venues remain of thoseamountsinanygivenyeartobalanceits not meetingexpectationssothat shortcomings can such,there isaneed forassurances thatservices t reviewcycle(i.e.,fiveyearsfromthedateof ractor, butthetransit coordinator isalso a e where current service isin e where relation tothe indicators ofdifferent activities oftheagency The CityofWashington contracts for the TheCityofWashingtonshould

PERFORMANCE REVIEWS

Increase Target Annual Annual Target

Appendix A: Action Plan 2018 Target

should be used to address the to be used should

2012 is where WCT should address its proposed its proposed is where WCT should address ”. Management the format should use tunities for Improvement” by the – as prioritized tunities for Improvement” eases. Improvements in these areas will assist in assist Improvements in these areas will eases. findings that directly affect the Act 44 affect the findings that directly in which improvement may result in cost savings, savings, cost which improvement may result in in strategic action plan that focuses on continually on plan that focuses strategic action

is where WCT should address its proposed actions to is where WCT should address its 2011 ctly addressing areas that affect Act 44 performance Act 44 performance that affect ctly addressing areas nimum performance targets.” The action plan should nimum action plan performance targets.” The Fiscal Year End (FYE) Fiscal Year ” findings in the Executive Summary. ” findings in the Executive

. Some actions will be quickly implementable while others implementable while Some actions will be quickly . 3.53 3.59 3.59 3.53 3.56 4.26 3.0% $5.40 $5.65 $5.65 $5.40 $6.43 $7.67 3.0% 2010 $19.74 $20.79 $20.79 $19.74 $22.16 $22.16 0.0% $69.76 $74.59 $74.59 $69.76 $78.98 $94.31 3.0% ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13

“Opportunities for Improvement” for “Opportunities “General Findings” Opportunities for Improvement Performance Criteria Washington City Transit Performance Review Review Performance Transit City Washington Other Findings that Impact Overall Agency Performance Overall Other Findings that Impact performance metrics. actions to address the actions to address Part 2- Act 44 Performance Metric Templates Findings Part 3- Other Actions to Improve Overall Performance Template Part 1- Executive Summary Findings Template Part 1- Executive Summary address the “ address the “ Plan. draft Action provided in Appendix A its proposed to develop Passengers / Revenue Hour Hour Revenue / Passengers Cost / Passenger Operating Operating Cost / Revenue Hour Hour Cost / Revenue Operating / Revenue Hour Revenue Operating WCT must submit the proposed draft Action Plan using the format provided using the format in Action Plan WCT must submit the proposed draft may take several discrete steps to achieve over a longer period of time. The template provides a simple-to- over a longer period of time. The template steps to achieve may take several discrete the using intended actions schedule its and prioritize WCT must select, follow order of key findings. template. It should be noted that specific actions identified may partially address the broadly noted opportunities for identified noted that specific actions It should be improvement found in the The template for the Action Plan has been provided as an Appendix to the full report. This template template This to the full report. Appendix Plan has been provided as an The template for the Action parts: includes three  outline corrective action that will be taken to address “Oppor to address will be taken action that outline corrective the action plan should establish and are interrelated, that many areas be noted functional should criteria. It WCT. issues within the larger that address on actions a comprehensive program that focuses   Functional area “opportunities for improvement” are areas “opportunities for improvement” Functional area improving the system to achieve the established mi improving the system to achieve the established WCT oversight board and management. improved service and/or revenue incr and ridership quality, targets by dire the achievement of the performance Upon final transmission of the performance review report, Act 44 regulations stipulate that WCT “…shall that WCT of the performance review report, Act 44 regulations stipulate Upon final transmission develop and submit to the Departmentdays…a within 90 Next Steps trend analysis as well as the most current audited “dotGrants” information available (FYE 2012). Standards (FYE 2012). available “dotGrants” information most current audited the as well as trend analysis are summarized achievable. They yet were extrapolated to be aggressive, and are designed to FYE 2018 as follows: 26 Pennsylvania Public Tr Public 26 Pennsylvania

PERFORMANCE REVIEWS quarter andactionsplanned forcomingquarter(s). on progress Department towards accomplishing the ActionPlanincluding actionstaken intheprevious reportatleas management must Subsequently, WCT Action Plan Comm then mustbeapprovedbytheCity revisedbasedonconsultation betweenmay thenbe WCTmanagementandtheDepartment.Thefinalized Improvement Strategies Pennsylvania Public Trans Washington CityTransit PerformanceReview ofthefullreport TheproposeddraftActionPlan tothe for comment. Department otto efrac eot–Fsa er21-3 27 portation Performance Report –Fiscal Year 2012-13 t quarterly to the City Commission andthe t quarterlytotheCity ission and formally submitted to PennDOT. ission andformallysubmittedtoPennDOT.

PERFORMANCE REVIEWS intentionally blank blank intentionally ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 28 Pennsylvania Public Tr Public 28 Pennsylvania

PERFORMANCE REVIEWS Section II Pennsylvania Public Trans Urban Systems otto efrac eot–Fsa er21-3 29 portation Performance Report –Fiscal Year 2012-13

URBAN SYSTEMS Revenue $478,019 $478,019 Federal $72,350 House District House District 29, 31, 140, Bucks: 18, 141,142,143,144, 145, 178 26,Chester: 13, 155, 156, 157, 160, 158, 168167, Delaware: 159, 160, 161, 162, 163, 164, 165, 166, 168, 185, 191 Montgomery: 53, 61, 70, 146, 147, 148, 149, 150, 151, 152, 153, 154, 157, 170, 194 Philadelphia: 152, 154, 169, 170, 172, 173, 174, 175, 177, 179, 180, 181, 182, 184, 185, 186, 188, 190, 191, 192, 194, 195, 197, 198, 200, 201, 202, 203 Senate District 6, 10, 12, 24 Bucks: Chester: 9, 19,26, 44 Delaware: 8, 9, 17, 26 Montgomery: 4, 7, 10, 12, 17, 24, 19, 44 Philadelphia: 1, 2, 3, 4, 5, 7, 8 Fixed Route Average: $2.13 $2.13 $2.25 Base: Average: Route Route Current Fare Information Fixed Fixed July 2013 (13%) Increase: Fare Last Base Increase: System-wide (6%)* July 2010 Employees Current Part-Time Full-Time Fixed Route: Paratransit: 9,020 139 System-wide: 88 9,108 139 0 Local State $81,352 $540,429 Revenue includes ADA complementary revenue. *Tokens, transfers, and multi-ride passes increased in price. Maint. $57,909 $95,273 Fuel Utils Operating Funds (000’s) Funds Operating OPERATING BUDGET Fringes ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $392,050 Trans $24,124 Purchased Purchased 6,489,873 6,489,873 $1,172,150 $1,172,150 $1,172,150 (Southeastern Pennsylvania Transportation Authority) Authority) Pennsylvania(Southeastern Transportation Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service 3,355,152 Square Miles: Population: Distribution Factors Route Fixed Act 44 Total Passengers: Senior Passengers: Miles: Vehicle Revenue 85,767,977 336,549,552 836 26,487,498 Hours: Vehicle Revenue Assistance Operating Act 44 $522,304,284 Allocation: Section 1513 Match: Local Required $78,345,642 2,819 Size Fleet Current Motor Bus: Cars: Rail Commuter Cars: Heavy Rail Rail: Rail/Light Street Car Trolley Bus: Vehicles: Paratransit 412 159 System-wide: 369 1,389 452 38 Southeastern Pennsylvania Pennsylvania Southeastern (SEPTA) Authority Transportation Street 1234 Market PA 19107-3780 Philadelphia, 215-580-7070 Manager General Casey, M. Joseph Mr. www.septa.org Operating Expense (000’s) Other

$138,927 SEPTA SEPTA Wages Operator Operator

Other $202,006 Salaries & Wages $261,861 Some contracted maintenance may be reported as “Other Services.” Expense includes ADA complementary expense. Salaries & 30 Pennsylvania Public Tr Public 30 Pennsylvania

URBAN SYSTEMS (Southeastern Pennsylvania Transportation Authority) SEPTA

Operating Expense Per Passenger

$4

$3

$2

$1

$0 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13

Total Passengers (000’s) Operating Revenue Per Revenue Vehicle Hour

400,000 $80 350,000 300,000 $60 URBAN SYSTEMS 250,000 200,000 $40 150,000 100,000 $20 50,000 0 $0 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13

Revenue Vehicle Hours (000’s) Operating Expense Per Revenue Vehicle Hour

7,000 $210 6,000 $180 5,000 $150 4,000 $120 3,000 $90 2,000 $60 1,000 $30 0 $0 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13

Revenue Vehicle Miles (000’s) Total Ridership Per Revenue Vehicle Hour

100,000 60

80,000 50 40 60,000 30 40,000 20

20,000 10

0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13 FY08-09 FY09-10 FY10-11 FY11-12 FY12-13

SEPTA FY 2009-10 financial and operating statistics affected by six-day strike in November 2009. Passengers include ADA complementary passengers.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 31 SEPTA (Southeastern Pennsylvania Transportation Authority)

Community Transportation

SEPTA Shared-Ride Ridership

1234 Market Street 900, 000 Philadelphia, PA 19107 800, 000 215-580-7379 700, 000 Mr. Joseph M. Casey, General Manager 600, 000 500, 000 Service Area Statistics (2010 Census) 400, 000 Philadelphia County 300, 000 Square Miles: 135 200, 000 URBAN SYSTEMS URBAN SYSTEMS Population: 1,526,006 100, 000 0 65+ Population: 185,309 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 12.1% 65+ Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 367 $35. 00

Fare Information $30. 00 Average Shared-Ride Fare: $24.80 $25. 00 Cost to Commonwealth $20. 00

per Senior Citizen Trip: $21.53 $15. 00 Last Base Fare Increase: July 2007 $10. 00

Trip Information $5.00 65+ Trips: 730,928 $0.00 Other Shared-Ride Trips: 33,081 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Total Shared-Ride Trips: 764,009 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip

Non-Public Trips: 0 MATP Provider: No Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Ride Operating 82% Funding Source Amount % of Total Passenger Fares$ 1,360,978 5.7% Lottery$ 15,736,961 66.5% Persons w ith Disabilities Pr ogram $ - 0.0% Area Agency on Aging$ 1,608,602 6.8% Medical Assistance Transportation Program $ - 0.0% Shared- MH/ID$ - 0.0% Ride Other$ 79,899 0.3% Admin Subsidy$ 4,894,686 20.7% 18% Total $ 23,681,126 100.0%

32 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans station, parking lot,ramps, andstairs.Thestati Station renovationsincludoperations. a coordinatedupgrade the station’sADA effortto Primos Station eachweekday. ThePr Bu Borough, servesasaconnectionpointforSEPTA’s Media/Elwyn R Primos Station,locatedonSEPTA's (Southeastern Pennsylvania Transportation Authority) $100,000,000 $150,000,000 $200,000,000 $250,000,000 *State CapitalFunds include Section 1516 Community $50,000,000 $100,000,000 $150,000,000 $200,000,000 $250,000,000 $50,000,000 Bonds, Section 1514 Asset Improvement Discretionar State Capital Funds Allocatedby Fiscal Year* $0 $0 Primos StationReconstructionProject State CapitalState Funds FiscalAllocatedby Year*

otto efrac eot–Fsa er21-3 33 portation Performance Report –Fiscal Year 2012-13 FY FY

08 imos Station Reconstruction Project, completed inSeptember 2013, was

07 e newlyinstalled high-level boarding platformsand afully accessible ‐ 9FY 09 ‐ 8FY 08 on was designed and builtfollowingLEEDcriteria.

08

09 ‐ 9FY 09 ‐ egional RailLineinUpperDarbyTownship andAldan 0FY 10 s Route107.Approximat Transportation Capital, Section 1514 Capital Budget compliance, improve safety,andimproveboarding y, and Section 1517 Capital FormulaFunds.

09 ‐ 0FY 10

10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12 ely 386tripsbeginorendat

11 ‐ 12 SEPTA

12 ‐ 13

Capital

URBAN SYSTEMS

Federal $24,864 $94,473 $94,473 Revenue House District District House 23, 24, 25, 27, 19, 20, 21, 22, 16, Allegheny: 39, 40, 42, 44, 34, 35, 36, 38, 33, 28, 30, 32, 45, 46 $1.68 $2.50 Base: Senate District Average: 47 38, 40, 42, 43, 45, 46, Allegheny: 37, Route Route Current Fare Information Fixed Fixed July 2012 (11.1%) Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 2,437 System-wide: 346 2,783 0 Size Fleet Current Motor Bus: 86 86 Rail: Rail/Light Street Car Cars: Plane Inclined Vehicles: Paratransit 1,170 System-wide: 83 390 2 695 State $184,020 Local $33,111 Revenue includes ADA complementary and DAS revenue. Maint. $21,206 $30,978 Operating Funds (000’s) Funds Operating Fuel Utils OPERATING BUDGET Fringes ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $116,445 Trans $11,172 1,877,501 Purchased Purchased $336,468 $336,468 $336,468 (Port Authority Authority (Port Allegheny of County) Other $22,545 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service 1,415,244 Square Miles: Population: 775 Factors Route Distribution Fixed Act 44 Total Passengers: Senior Passengers: Miles: Vehicle Revenue 25,405,897 62,288,879 4,878,315 Hours: Vehicle Revenue Assistance Operating Act 44 $184,457,990 Allocation: Section 1513 Match: Local Required $27,668,699 Port Authority of Port Authority (PAAC) County Allegheny Floor Avenue, Third 345 Sixth 15222-2527 PA Pittsburgh, 412-566-5186 Chief Executive Officer Ms. Ellen McLean, www.portauthority.org Operating Expense (000’s)

PAAC PAAC Other

Wages Wages $74,827 $59,295 Operator Operator Salaries & Expense includes ADA complementary and DAS expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 34 Pennsylvania Public Tr Public 34 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary and DAS passengers. Passengers include andDAS ADA complementary 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 10,000 15,000 20,000 25,000 30,000 35,000 1,000 1,500 2,000 2,500 5,000 Pennsylvania Public Trans 500 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 35 portation Performance Report –Fiscal Year 2012-13 (Port Authority of Allegheny County) of Allegheny (Port Authority $120 $150 $180 $210 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour $10 $20 $30 $40 $50 $60 $30 $60 $90 $0 $1 $2 $3 $4 $5 $6 10 15 20 25 30 35 $0 $0 Total Ridership PerRevenue VehicleHour 0 5 Operating Expense PerPassenger Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 PAAC

URBAN SYSTEMS PAAC (Port Authority of Allegheny County)

Community Transportation

Port Authority of Allegheny County/ACCESS Shared-Ride Ridership

345 Sixth Avenue, Third Floor 1, 400,000

Pittsburgh, PA 15222-2527 1, 200,000 412-566-5311 1, 000,000 Ms. Ellen McLean, Chief Executive Officer 800, 000 Service Area Statistics (2010 Census) 600, 000 Allegheny County 400, 000 Square Miles: 730

URBAN SYSTEMS URBAN SYSTEMS 200, 000 Population: 1,223,348 0 65+ Population: 205,059 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 16.8% 65+ Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 316 $25. 00

Fare Information $20. 00 Average Shared-Ride Fare: $21.56 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $18.37 $10. 00 Last Base Fare Increase: July 2012 $5.00 Trip Information 65+ Trips: 673,788 $0.00 Other Shared-Ride Trips: 405,884 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Total Shared-Ride Trips: 1,079,672 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip

Non-Public Trips: 211,978 MATP Provider: Yes Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding

Shared- Shared- Ride Ride Funding Source Amount % of Total Operating Admin 89% 7% Passenger Fares$ 2,063,805 8.4% Lottery$ 12,374,391 50.1% Persons w ith Disabilities Pr ogram $ - 0.0% Area Agency on Aging$ 952,058 3.9% Medical Assistance Transportation Program $ 4,499,965 18.2% MH/ID$ - 0.0% Exclusive Human Other$ 4,402,677 17.8% Service Subsidy$ 422,118 1.7% Program Total $ 24,715,014 100.0% Contracts 4%

DAS expense, revenue, and trips are also included on previous pages.

36 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans maintaining an older,outdated fleet. and reduces the overalloperating costsof enhances customer satisfaction, improves safety, of additional vehicles. A modern bus fleet increase incapacity withoutrequiring thepurchase PAAC’s new60-footvehicleswill provide an expended to replace 12- to13-year-oldbuses. customer service.Atotalof$27.8million was -term financialstabilityand is anintegralpartofmaintaininglong revenue fleet ofits thattimelyreplacement PAAC recognizes $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 *State CapitalFunds include Section 1516 Community $100,000,000 $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* providingexcellence in Port Authority. Port Authority. are being introduced tofurtherincrease allows routes remainon schedule. to ConnectCard and faremanagement websites throughout the system. UseoftheAFCS also be reloaded atTicket VendingMachines (TVMs) located athightraffic stops Center andthird-party retailpartners throughout Allegheny Thecards County. can Customersfares. can purchaserel and customerstouse reloadablesmart cards (ConnectCards to pay andConnectix) PAAC implementedanAutomatedFareCollec $0 State CapitalState Funds Fiscalby Allocated Year*

Automated FareCollectionSystem otto efrac eot–Fsa er21-3 37 portation Performance Report –Fiscal Year 2012-13 FY

FY 08

‐ 07 Bus ReplacementProject 9FY 09 (Port Authority of Allegheny County) of Allegheny (Port Authority ‐ 8FY 08

08

09 ‐ ‐ 9FY 09 0FY 10 Transportation Capital, Section 1514 Capital Budget y, and Section 1517 Capital FormulaFunds.

09 ‐ 0FY 10

10 ‐ 1FY 11 oad smart cards atthe downtown Service will reduce boarding/departing times which productivity andefficiency throughout the

10 ‐ 1FY 11 tion System (AFCS) thatallows (AFCS) tion System

11 ‐ 2FY 12

11 ‐ 12

12 PAAC ‐ 13

Capital

URBAN SYSTEMS $934 Revenue $1,078 Federal House District District House 80, 81 Blair: 79, Senate District $1.30 $1.50 Blair: 30 Base: Average: Route Route Current Fare Information Fixed Fixed (7%) Increase: July 2011 Fare Last Base Employees Current Part-Time Full-Time Fixed Route: 2 Paratransit: 37 System-wide: 26 0 37 Route: 5 Size Fleet Current 1 6 28 Fixed Paratransit: System-wide: $131 Local State $2,137 Revenue includes ADA complementary revenue. $537 $210 Maint. $160 Trans Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 45,103 $333 Other $1,274 Fringes (Altoona Metro Transit) Transit) Metro (Altoona $4,280 $4,280 $4,280 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 25 Factors Route Distribution Fixed Act 44 Total Passengers: 69,608 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 579,083 687,793 71,975 Assistance Operating Act 44 $2,401,014 Allocation: Section 1513 Match: Local Required $123,407 Altoona Metro Transit (AMTRAN) Transit (AMTRAN) Metro Altoona Avenue 3301 Fifth PA 16602 Altoona, Ext. 225 814-944-4074, General Manager Mr. Eric Wolf, www.amtran.org Operating Expense (000’s)

AMTRAN AMTRAN Wages $1,008 Operator Operator $758 Salaries & Other Other Wages

Salaries & Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” 38 Pennsylvania Public Tr Public 38 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 100 200 300 400 500 600 700 100 200 300 400 500 600 700 800 Pennsylvania Public Trans 10 15 20 25 30 35 40 45 50 0 0 5 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 39 portation Performance Report –Fiscal Year 2012-13 (Altoona MetroTransit) $100 $10 $20 $30 $40 $50 $60 $70 $80 $90 $10 $15 $20 $25 Operating Revenue PerRevenue Vehicle Hour $0 $1 $2 $3 $4 $5 $6 $7 10 12 14 16 18 $0 $0 $5 Operating Expense PerRevenue Vehicle Hour 0 2 4 6 8 Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger AMTRAN

URBAN SYSTEMS AMTRAN (Altoona Metro Transit)

Community Transportation URBAN SYSTEMS URBAN SYSTEMS

Community transportation provided by Blair Senior Services, Inc., in Blair County (see page 183).

40 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans proximity smart card. myFaresys system onitsentirefixed-routefleet.The AMTRAN, inpartnership with AvailTechnologies of *State CapitalFunds include Section 1516 Community $100,000 $150,000 $200,000 $250,000 $300,000 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

StateCapital Funds Allocatedby FiscalYear* FY FY otto efrac eot–Fsa er21-3 41 portation Performance Report –Fiscal Year 2012-13

08

07 ‐ 9FY 09 ‐ New FareCollectionSystem New 8FY 08

08

09 ‐ ‐ 9FY 09 0FY 10 State College, developed State anddeployed thenewmyFare (Altoona MetroTransit) Transportation Capital, Section 1514 Capital Budget tem allowscustomers topayfares using areloadable

y, and Section 1517 Capital FormulaFunds. 09

‐ 10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12 AMTRAN

12 ‐ 13

Capital

URBAN SYSTEMS $244 Federal $1,626 $1,626 Revenue House District District House 14, 15, 16, 46 10, Beaver: 9, Senate District $1.89 $2.25 47 Beaver: 46, Base: Average: Route Route Current Fare Information Fixed Fixed (12.5%) Jan 2013 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 58 System-wide: 24 35 93 Route: 1 Size Fleet Current 0 1 21 45 Fixed Paratransit: System-wide: State $3,014 $407 Local Revenue includes DAS revenue which is also included on the Revenue includes DAS revenue which page. TransportationCommunity $443 Maint. $1,071 Fuel Utils Fuel Operating Funds (000’s) Funds Operating OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $963 Fringes 56,756 $608 Other $5,291 $5,291 $5,291 (Beaver County Transit Authority*) Authority*) County (Beaver Transit Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 171,673 440 Factors Route Distribution Fixed Act 44 Total Passengers: Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 941,820 948,395 77,165 Assistance Operating Act 44 $3,002,857 Allocation: Section 1513 Match: Local Required $416,247 Beaver County Transit Authority (BCTA) Authority Transit County Beaver Street Washington 200 West 15074-2235 PA Rochester, 724-728-4255 Manager General Jo Morandini, Ms. Mary www.bcta.com Operating Expense (000’s)

BCTA BCTA $925 Other Other Wages

*Includes Rural Service Salaries & Wages $1,281 Operator Operator Expense includes DAS expense which is also included on the Expense includes DAS expense which page. TransportationCommunity Some contracted maintenance may be reported as “Other Services.” Salaries & 42 Pennsylvania Public Tr Public 42 Pennsylvania

URBAN SYSTEMS

Passengers include DAS passengers whichPassengers include arealso DASpassengers 1,000 1,200 1,000 1,200 Pennsylvania Public Trans 200 400 600 800 200 400 600 800 10 20 30 40 50 60 70 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 43 portation Performance Report –Fiscal Year 2012-13 included on the Community Transportation page. page. Transportation Community includedonthe (Beaver County Transit(Beaver County Authority) $100 $10 $15 $20 $25 $30 $35 $20 $40 $60 $80 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour $0 $1 $2 $3 $4 $5 $6 10 12 14 16 18 20 $0 $0 $5 0 2 4 6 8 Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger BCTA

URBAN SYSTEMS BCTA (Beaver County Transit Authority)

Community Transportation

Beaver County Transit Authority Shared-Ride Ridership

200 West Washington Street 100, 000 Rochester, PA 15074-2235 90,000 724-728-8600 80,000 Ms. Mary Jo Morandini, General Manager 70,000 60,000 50,000 Service Area Statistics (2010 Census) 40,000 Beaver County 30,000 Square Miles: 434 20,000 URBAN SYSTEMS URBAN SYSTEMS Population: 170,539 10,000 0 65+ Population: 31,660 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.6% PwD 65+ Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 18 $35. 00

Fare Information $30. 00 Average Shared-Ride Fare: $19.99 $25. 00 Cost to Commonwealth $20. 00

per Senior Citizen Trip: $16.97 $15. 00 Last Base Fare Increase: January 2013 $10. 00

Trip Information $5.00 65+ Trips: 31,000 $0.00 Other Shared-Ride Trips: 0 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Total Shared-Ride Trips: 48,047 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 79,047 Non-Public Trips: MATP Provider: Yes 101,240 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service 13% Program Funding Source Amount % of Total Contracts 38% Passenger Fares$ 113,065 3.1% Lottery$ 525,995 14.3% Persons w ith Disabilities Pr ogram $ - 0.0% Area Agency on Aging$ 85,120 2.3% Medical Assistance Transportation Program $ 1,796,340 48.8% MH/ID$ 101,986 2.8% Other$ 33,201 0.9% Shared- Subsidy$ 1,023,730 27.8% Ride Total $ 3,679,437 100.0% Operating 49%

All trips for persons with disabilities were funded by programs other than PwD starting in FY 2011-12. DAS expense, revenue, and trips are also included on the previous pages.

44 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans BCTA willexperience lower operating costsdue toincrea improved seating, andaddedsafetyfeatures,offering cust travelling from Beaver CountyintoAllegheny Coun next five-yearperiod. The MCIcoaches will beused to Under a contract withMotor Coach Industries, Inc. (MCI BCTA spearheaded ajointover-the-road coach procurement *State CapitalFunds include Section 1516 Community $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 $200,000 $400,000 $600,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0 State CapitalState Funds Allocated byFiscal Year*

FY otto efrac eot–Fsa er21-3 45 portation Performance Report –Fiscal Year 2012-13

FY 08

‐ 07 9FY 09 ‐ Joint CoachProcurement 8FY 08 (Beaver County Transit(Beaver County Authority)

09 08 ‐ ‐ 0FY 10 9FY 09 ty. Thecoachesty. feature animproved HVACsystem, ), BCTAwill purchase up tonine45-foot buses over the Transportation Capital, Section 1514 Capital Budget sed fuel efficiency and lessmaintenance andrepair. y, and Section 1517 Capital FormulaFunds. provide regular and express services tocommuters omers safe, comfortable, and reliable transportation.

09

10 with threeothertransit agencies inPennsylvania. ‐ 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13 BCTA

Capital

URBAN SYSTEMS $3,673 $3,673 Revenue $2,723 Federal House District District House 134, 128, 129, 130, 126, 127, 125, Berks: 124, 187 $1.11 $1.70 Senate District Base: 44, 48 Berks: 11, 29, Average: Route Route Current Fare Information Fixed Fixed (6%) 2011 January Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 97 System-wide: 57 78 175 Route: 4 Size Fleet Current 4 8 62 Fixed Paratransit: System-wide: 119 $357 Local State $4,727 Revenue includes ADA complementary revenue. $3,514 Fringes Operating Funds (000’s) Funds Operating OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 Other Wages $1,406 $1,648 Salaries & Fuel Utils 143,486 $11,480 $11,480 $11,480 (Berks Area Regional Transportation Authority) Authority) Transportation Regional Area (Berks $606 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 864 Factors Route Distribution Fixed Act 44 Total Passengers: 411,442 Senior Passengers: Miles: Vehicle Revenue 1,769,467 3,212,652 465,485 Hours: Vehicle Revenue Assistance Operating Act 44 $6,971,612 Allocation: Section 1513 Match: Local Required $438,609 Berks Area Regional Regional Area Berks (BARTA) Authority Transportation Street Eleventh North 1700 19604-1599 PA Reading, 610-921-0605 Director Executive Mr. David Kilmer, www.bartabus.com Maint. Operating Expense (000’s)

BARTA BARTA $223

Trans Wages $3,132 Operator Operator $951 Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Other Salaries & Purchased Purchased 46 Pennsylvania Public Tr Public 46 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,500 2,000 1,000 1,500 2,000 2,500 3,000 3,500 500 500 120 160 40 80 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Berks Area RegionalTransportation Authority) otto efrac eot–Fsa er21-3 47 portation Performance Report –Fiscal Year 2012-13 $100 $20 $40 $60 $80 $10 $15 $20 $25 $30 $0 $1 $2 $3 $4 10 15 20 25 $0 $0 $5 0 5 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger BARTA

URBAN SYSTEMS BARTA (Berks Area Regional Transportation Authority)

Community Transportation

Berks Area Regional Transportation Authority Shared-Ride Ridership

1700 North Eleventh Street 200, 000 Reading, PA 19604-1599 180, 000 610-921-0605 160, 000 Mr. David Kilmer, Executive Director 140, 000 120, 000 100, 000 Service Area Statistics (2010 Census) 80,000 Berks County 60,000 Square Miles: 864 40,000 URBAN SYSTEMS URBAN SYSTEMS Population: 411,442 20,000 0 65+ Population: 59,558 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 14.5% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 57 $35. 00

Fare Information $30. 00 Average Shared-Ride Fare: $10.87 $25. 00 Cost to Commonwealth $20. 00

per Senior Citizen Trip: $11.31 $15. 00 Last Base Fare Increase: July 2013 $10. 00

Trip Information $5.00 65+ Trips: 67,159 $0.00 PwD Trips: 3,306 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 98,841 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 169,306 MATP Provider: Yes Non-Public Trips: 67,875 Subcontractors: Yes Percent of Service Subcontracted: 19%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding

Exclusive Human Service Program Funding Source Amount % of Total Contracts Passenger Fares$ 137,527 3.0% 24% Lottery$ 759,629 16.6% Persons w ith Disabilities Pr ogram $ 37,826 0.8% Area Agency on Aging$ 113,150 2.5% Medical Assistance Transportation Program $ 1,570,842 34.3% MH/ID$ 147,098 3.2% Shared- Other$ 161,916 3.5% Ride Shared- Subsidy$ 1,653,529 36.1% Admin Ride Total $ 4,581,517 100.0% 9% Operating 67%

48 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans annually. vehicles. Theproject givesBARTAadditional vehi deploy electric paratransit vehicles. Thesetwo sm the firstmajortransportationPennsylvania authorityin todepl effective than plug-in charging, charging system with seating for eight passengers and aw conditioned electric buses featureAMP’s battery elec Electric Vehicles ofLoveland, OH,todeploytwo all-el BARTA formedapublic-privatepartnership withMoment $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $4,000,000 *State CapitalFunds include Section 1516 Community $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $4,000,000 (Berks Area RegionalTransportation Authority) $500,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds Allocatedby Fiscal Year* especially forfleetoperators, whostand to FY otto efrac eot–Fsa er21-3 49 portation Performance Report –Fiscal Year 2012-13 FY Wireless Electric

08

07 ‐ 9FY 09 ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 all buses have theadded benefit ofbeing zero emission cles andreduces itsCO2 emissions by 297,000pounds Transportation Capital, Section 1514 Capital Budget Vehicle Project tric powertrain and Momentum Dynamic’s wireless um Dynamics Corporation ofMalvern,PA,andAMP ectric buses inparatransit service. Thenew air- y, and Section 1517 Capital FormulaFunds. heelchair. Wireless electric vehicle charging is more

09 oy fully electric vehicles and the first in the U.S. to oy fullyelectricvehiclesto andthefirstin theU.S. ‐

0FY 10 10 ‐ 1FY 11

10 ‐ save 75-80% offuelcosts. BARTAis 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 BARTA ‐ 13

Capital

URBAN SYSTEMS $1,358 Federal $1,464 $1,464 Revenue $633 Local House District District House 72, 73 71, Cambria: Senate District $0.98 $1.50 35 Cambria: Base: Average: Route Route Current Fare Information Fixed Fixed (3.5%) Jan 2007 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 93 System-wide: 9 102 76 28 Size Fleet Current 2 30 Motor Bus: Inclined Plane Cars: Vehicles: Paratransit System-wide: 2 35 39 State $5,436 Revenue includes ADA complementary revenue and DAS revenue. $1,117 $2,481 Fringes Fuel Utils Fuel Operating Funds (000’s) Funds Operating OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $610 Maint. 90,573 (Cambria County Transit Authority*) Authority*) Transit County (Cambria $8,891 $8,891 $8,891 $824 Other Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 60 Factors Route Distribution Fixed Act 44 Total Passengers: 80,508 Senior Passengers: Miles: Vehicle Revenue 1,205,018 1,290,035 Hours: Vehicle Revenue 257,314 Assistance Operating Act 44 $5,833,890 Allocation: Section 1513 Match: Local Required $632,659 Cambria County County Cambria (CamTran) Transit Authority Avenue 726 Central PA 15902 Johnstown, 814-535-5526 Executive Director Lucey-Noll, Ms. Rose www.camtranbus.com Operating Expense (000’s)

CamTran CamTran Other Other Wages $1,586

*Includes Rural Service Salaries & Wages $2,273 Operator Operator Expense includes ADA complementary expense and DAS expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 50 Pennsylvania Public Tr Public 50 Pennsylvania

URBAN SYSTEMS

Passengers include ADA complementary passengers and DAS passengers . andDASpassengers Passengers include passengers ADA complementary 1,000 1,250 1,500 1,200 1,500 250 500 750 300 600 900 100 20 40 60 80 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 51 portation Performance Report –Fiscal Year 2012-13 (Cambria County Transit Authority) $100 $120 $20 $40 $60 $80 $10 $12 $14 $16 $18 $0 $1 $2 $3 $4 $5 $6 $7 $8 12 16 $0 $0 $2 $4 $6 $8 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger CamTran

URBAN SYSTEMS CamTran (Cambria County Transit Authority)

Community Transportation

Cambria County Transit Authority Shared-Ride Ridership

726 Central Avenue 90,000 Johnstown, PA 15902 80,000 814-535-5526 70,000 Ms. Rose Lucey-Noll, Executive Director 60,000 50,000 Service Area Statistics (2010 Census) 40,000 Cambria County 30,000 Square Miles: 688 20,000 URBAN SYSTEMS URBAN SYSTEMS Population: 143,679 10,000 0 65+ Population: 27,071 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.8% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 17 $20. 00 $18. 00 Fare Information $16. 00 Average Shared-Ride Fare: $10.47 $14. 00 Cost to Commonwealth $12. 00 per Senior Citizen Trip: $8.89 $10. 00 $8.00 Last Base Fare Increase: January 2013 $6.00 $4.00 Trip Information $2.00 65+ Trips: 56,689 $0.00 PwD Trips: 1,075 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 3,571 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 61,335 MATP Provider: No Non-Public Trips: 0 Subcontractors: Yes Percent of Service Subcontracted: 52%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Ride Admin 10% Funding Source Amount % of Total Passenger Fares$ 12,256 1.1% Lottery$ 503,781 45.8% Persons w ith Disabilities Pr ogram $ 8,902 0.8% Area Agency on Aging$ 100,235 9.1% Medical Assistance Transportation Program $ - 0.0% MH/ID$ 10,509 1.0% Other$ 16,990 1.5% Shared- Subsidy$ 446,676 40.6% Ride Total $ 1,099,349 100.0% Operating 90%

DAS expense, revenue, and trips are also included on the previous pages.

52 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans provide ahigh levelofpublic transportation toCambria County residents. 15. Thenewfacilitywill generate operating savings thro gas (CNG)-compliant toaccommodate CNG buses thatw CamTran’s administrative, operations, andmaintenance func CamTran broke ground for anewstate- *State CapitalFunds include Section 1516 Community $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $1,000,000 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $800,000 $900,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0 StateCapital Funds Allocatedby Fiscal Year*

FY

08 otto efrac eot–Fsa er21-3 53 portation Performance Report –Fiscal Year 2012-13 FY (Cambria County Transit Authority) ‐ 9FY 09

07 Facility Construction Project ‐ 8FY 08 of-the-art facility on May 3, 2013. The new facility will be home to The newfacilityof-the-art behometo facilityonMay3,2013. will

09 ‐ 0FY 10

08 ‐ 9FY 09

10 Transportation Capital, Section 1514 Capital Budget ‐ 1FY 11 ill be added to CamTran’s fleetbeginning inFY 2014- y, and Section 1517 Capital FormulaFunds.

09 ugh efficiencies, allowing CamTran tocontinue to tions. Thenew facility willbe compressed natural ‐ 0FY 10

11 ‐ 2FY 12

10 ‐ 1FY 11

12 ‐ 13

11 ‐ 12 CamTran

Capital

URBAN SYSTEMS $3,623 $3,623 $3,851 Federal Revenue October 2010 (6%) Local $1,261 Current Employees Employees Current Part-Time Full-Time Fixed Route: Paratransit: 145 System-wide: 79 41 186 Route: 10 Size Fleet Current 4 14 52 Fixed Paratransit: System-wide: 131 House District District House 199 89, 92, 87, 88, Cumberland: 106 103, 104, 105, 98, Dauphin: $1.52 $1.75 Senate District Base: 31 Cumberland: Average: 48 27, 15, Dauphin: Route Route Current Fare Information Fixed Fixed Last Base Fare Increase: State Revenue includes ADA complementary revenue. $6,322 $648 Maint. $1,739 $538 Trans Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 Other 138,756 $1,006 $4,394 Fringes $15,057 $15,057 $15,057 (Capital Area Transit) Area (Capital Transit) Act 44 Fixed Route Distribution Factors Factors Route Distribution Fixed Act 44 Total Passengers: Senior Passengers: Miles: Vehicle Revenue 1,878,610 2,705,281 Hours: Vehicle Revenue 211,007 Assistance Operating Act 44 $6,503,345 Allocation: Section 1513 Match: Local Required $730,105 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 1,070 508,279 Capital Transit (CAT) Area Street Cameron 901 North 17101 PA Harrisburg, Ext. 112 717-233-5657, Manager Jones, General A. Mr. William www.cattransit.com Operating Expense (000’s)

CAT CAT Wages $4,230 Operator Operator Salaries &

Other Wages $2,502 Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 54 Pennsylvania Public Tr Public 54 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,500 2,000 2,500 3,000 1,000 1,500 2,000 2,500 500 100 150 200 500 50 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 55 portation Performance Report –Fiscal Year 2012-13 $100 $120 $20 $40 $60 $80 $10 $15 $20 $25 $30 $0 $1 $2 $3 $4 $5 $6 12 16 20 24 $0 $0 $5 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 (Capital Area Transit)(Capital Area Operating Expense PerPassenger CAT

URBAN SYSTEMS CAT (Capital Area Transit)

Community Transportation

Capital Area Transit/Share-A-Ride Shared-Ride Ridership

901 North Cameron Street 200, 000 Harrisburg, PA 17101 180, 000 717-232-6100 160, 000 Mr. William A. Jones, General Manager 140, 000 120, 000 100, 000 Service Area Statistics (2010 Census) 80,000 Dauphin County 60,000 Square Miles: 525 40,000 URBAN SYSTEMS URBAN SYSTEMS Population: 268,100 20,000 0 65+ Population: 36,841 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 13.7% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 38 $30. 00

Fare Information $25. 00

Average Shared-Ride Fare: $21.09 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $16.82 $15. 00 Last Base Fare Increase: February 2011 $10. 00

$5.00 Trip Information 65+ Trips: 40,578 $0.00 PwD Trips: 7,284 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 112,629 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 160,491 MATP Provider: Yes Non-Public Trips: 0 Subcontractors: Yes Percent of Service Subcontracted: 33%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding

Shared- Ride Admin Funding Source Amount % of Total 9% Passenger Fares$ 89,002 2.3% Lottery$ 682,529 17.8% Persons w ith Disabilities Pr ogram $ 139,201 3.6% Area Agency on Aging$ 44,547 1.2% Medical Assistance Transportation Program $ 1,571,068 40.9% MH/ID$ 747,630 19.5% Other$ 177,367 4.6% Shared- Ride Subsidy$ 387,632 10.1% Operating Total $ 3,838,976 100.0% 91%

56 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans these assets. operations and provide a securelocation forthestorage andmanagement of bin systemhas allowed CATtoorganize shelving units locatedin an open maintenance bay. Theinstallation ofthenew and binsystem. Priortotheimplementati shared ride vehicles, Capital AreaTransit In order toensure efficient andtimelyrepairstoafleetof79fixed routeand 52 to fourpeople using wheelchairs. accessible and cantransport 14people,including up paratransitnew fleetof vehiclesbuses. The isfully April 2013with 10newADA-accessible paratransit income riders eachyear, upgraded itsvehicle fleetin 190,000 seniors, persons withdisabilities, andlow- which provides paratransit services toapproximately Capital Area Transit (CAT)Paratransit Division, $1,000,000 $1,200,000 $1,400,000 *State CapitalFunds include Section 1516 Community $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $200,000 $400,000 $600,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds Allocatedby Fiscal Year* FY otto efrac eot–Fsa er21-3 57 portation Performance Report –Fiscal Year 2012-13 FY

08

07 ‐ 9FY 09 ‐ 8FY 08 their inventoryforsmooth maintenance Bus Purchase Project Bus Purchase on ofthesystem,partswerestored Parts Inventory Bin has installed aspare parts inventory

08

‐ 09 9FY 09 ‐ 0FY 10 Transportation Capital, Section 1514 Capital Budget y, and Section 1517 Capital FormulaFunds.

09 ‐ 0FY 10

10 (Capital Area Transit)(Capital Area ‐ 1FY 11

10 ‐ 1FY 11

11

11 ‐ 2FY 12 ‐ 12

12 CAT ‐ 13

Capital

URBAN SYSTEMS $6,625 $6,625 Revenue $486 Local House District District House 77, 171 Centre: 76, Senate District $0.85 $1.50 Centre: 34 Base: Average: Route Route Current Fare Information Fixed Fixed (20%) August 2010 Increase: Fare Last Base (5.8%)* 2011 August Increase: System-wide Employees Current Part-Time Full-Time Fixed Route: 5 Paratransit: 147 System-wide: 66 0 147 Route: 4 Size Fleet Current 0 4 71 Fixed Paratransit: System-wide: State $3,288 $1,708 Revenue includes ADA complementary revenue. Federal *Tokens and multi-ride passes increased in price. $675 $2,940 Fringes Fuel Utils Fuel Operating Funds (000’s) Funds Operating OPERATING BUDGET Other Wages $2,474 $634 ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 Maint. Salaries & 139,683 $12,107 $12,107 $12,107 (Centre Area Transportation Authority) Authority) Area (Centre Transportation Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 135 Factors Route Distribution Fixed Act 44 Total Passengers: 112,000 Senior Passengers: Miles: Vehicle Revenue 1,632,005 7,126,185 Hours: Vehicle Revenue 41,399 Assistance Operating Act 44 $3,760,383 Allocation: Section 1513 Match: Local Required $452,879 Centre Area Area Centre (CATA) Authority Transportation Whitehall Road West 2081 PA 16801 State College, Ext. 130 814-238-2282 Manager A. Mose, General Mr. Hugh www.catabus.com Operating Expense (000’s)

CATA CATA $312 Trans Wages $4,200 Operator Operator

Salaries & Purchased $872 Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Other 58 Pennsylvania Public Tr Public 58 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,500 2,000 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 500 100 120 140 160 20 40 60 80 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 59 portation Performance Report –Fiscal Year 2012-13 (Centre Area Transportation(Centre Area Authority) $0.00 $0.25 $0.50 $0.75 $1.00 $1.25 $1.50 $1.75 $2.00 $105 $15 $30 $45 $60 $75 $90 $10 $20 $30 $40 $50 10 20 30 40 50 60 70 $0 $0 0 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger CATA

URBAN SYSTEMS CATA (Centre Area Transportation Authority)

Community Transportation

Centre Area Transportation Authority Shared-Ride Ridership

2081 West Whitehall Road 25,000 State College, PA 16801 814-238-2282 20,000 Mr. Hugh A. Mose, General Manager 15,000

Service Area Statistics (2010 Census) 10,000 State College, Centre County Square Miles: 135 5, 000 URBAN SYSTEMS URBAN SYSTEMS Population: 112,000 0 65+ Population: 12,631 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 11.3% 65+ Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 9 $25. 00

Fare Information $20. 00 Average Shared-Ride Fare: $16.65 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $14.15 $10. 00 Last Base Fare Increase: July 2012 $5.00 Trip Information 65+ Trips: 19,637 $0.00 PwD Trips: See Centre County FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 540 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 20,178 MATP Provider: No Non-Public Trips: 0 Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding

Shared- Ride Admin 1% Funding Source Amount % of Total Passenger Fares$ 61,016 13.5% Lottery$ 277,864 61.6% Persons w ith Disabilities Pr ogram $ - 0.0% Area Agency on Aging$ - 0.0% Medical Assistance Transportation Program $ - 0.0% MH/ID$ - 0.0% Other$ - 0.0% Shared- Subsidy$ 112,226 24.9% Ride Operating Total $ 451,106 100.0% 99%

60 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans annual tripsin 11counties. transportation. CATA’s43vanpool transit to help provide efficient andcost-effective automobile travelforcommuter parking policies helptodiscourage outside ofCATA's service ar College drawsvans. State manyworkersfrom communities During FY2012-13, CATA purchased fivenewvanpool scheduled to begin inthefall of2014. storage. Thesecond stage includes reconstruction of construction of anewemployeeparking structure with of thistwo-stage project includes construction ofanew CATA’s facility construction and expansion project is we $1,000,000 $1,500,000 $2,000,000 $2,500,000 *State CapitalFunds include Section 1516 Community $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $500,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds FiscalAllocatedby Year* s, creating anopportunity for ea. Penn StateUniversity FY otto efrac eot–Fsa er21-3 61 portation Performance Report –Fiscal Year 2012-13 FY vans carryover145,000 usesingle-occupantof

08

07 (Centre Area Transportation(Centre Area Authority) Facility Construction Project ‐ 9FY 09 VanpoolPurchaseProject ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 three-story maintenance and administration building and ll underway, withdesign 90%complete. Thefirst stage Transportation Capital, Section 1514 Capital Budget space forservicevehicles, dispatch operations, and the existingbusstorage building. Construction is y, and Section 1517 Capital FormulaFunds.

09 ‐

10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13 CATA

Capital

URBAN SYSTEMS $434 Federal $1,377 $1,377 Revenue $604 Local House District District House 115 112, 113, 114, Lackawanna: Senate District $1.19 $1.75 22 Lackawanna: Base: Average: Route Route Current Fare Information Fixed Fixed July 2013 (17%) Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 80 System-wide: 36 30 110 Route: 5 Size Fleet Current 3 8 29 65 Fixed Paratransit: System-wide: State Revenue includes ADA complementary revenue. $6,290 $395 Maint. $973 $648 Trans Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $2,402 90,122 Fringes $861 Other $8,705 $8,705 $8,705 (County of Lackawanna Transit System) System) Transit of Lackawanna (County Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 140 Factors Route Distribution Fixed Act 44 Total Passengers: 339,009 Senior Passengers: Miles: Vehicle Revenue 1,164,826 1,162,260 Hours: Vehicle Revenue 207,555 Assistance Operating Act 44 $6,336,434 Allocation: Section 1513 Match: Local Required $539,463 County of Lackawanna Lackawanna of County (COLTS) Transit System Road South 800 North PA 18504 Scranton, Ext. 1259 570-346-2061 Director Executive Fiume, J. Mr. Robert www.coltsbus.com Operating Expense (000’s)

COLTS COLTS Wages $2,009

Other Operator Operator Wages $1,417 Salaries & Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 62 Pennsylvania Public Tr Public 62 Pennsylvania

URBAN SYSTEMS

Reported ridership prior to FY 2011-12 may have been overstated. overstated. may have been FY 2011-12 priorto ridership Reported Passengers include passengers. ADA complementary 1,200 1,500 1,200 1,600 2,000 2,400 300 600 900 400 800 100 20 40 60 80 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (County ofLackawannaTransit System) otto efrac eot–Fsa er21-3 63 portation Performance Report –Fiscal Year 2012-13 $100 $120 $20 $40 $60 $80 $10 $15 $20 $0 $1 $2 $3 $4 $5 $6 $7 $8 10 15 20 25 $0 $0 $5 0 5 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger COLTS

URBAN SYSTEMS COLTS (County of Lackawanna Transit System)

Community Transportation

County of Lackawanna Transit System Shared-Ride Ridership

800 North South Road 90,000 Scranton, PA 18504 80,000 570-346-2061 70,000 Mr. Robert J. Fiume, Executive Director 60,000 50,000 Service Area Statistics (2010 Census) 40,000 Lackawanna County 30,000 Square Miles: 459 20,000 URBAN SYSTEMS URBAN SYSTEMS Population: 214,437 10,000 0 65+ Population: 37,895 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.7% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 22 $30. 00

Fare Information $25. 00

Average Shared-Ride Fare: $21.00 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $17.85 $15. 00 Last Base Fare Increase: July 2011 $10. 00

$5.00 Trip Information 65+ Trips: 64,736 $0.00 PwD Trips: 1,388 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 6,638 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 72,762 MATP Provider: Yes Non-Public Trips: 5,084 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service 9% Program Funding Source Amount % of Total Contracts 33% Passenger Fares$ 4,372 0.2% Lottery$ 1,155,573 45.5% Persons w ith Disabilities Pr ogram $ 24,776 1.0% Area Agency on Aging$ 203,925 8.0% Medical Assistance Transportation Program $ 826,378 32.5% MH/ID$ - 0.0% Other$ 133,980 5.3% Shared- Subsidy$ 189,858 7.5% Ride Total $ 2,538,862 100.0% Operating 58%

64 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans Intermodal Transportation Center isslated tobegin in 2014. transfer point forpublictransportation, shared-ride trans Lackawannadowntown Sc Avenuein COLTS achieved 60percent design completionof the Inte *State CapitalFunds include Section 1516 Community $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

Intermodal TransportationCenterProject State CapitalState Funds FiscalAllocatedby Year* FY (County ofLackawannaTransit System) FY otto efrac eot–Fsa er21-3 65 portation Performance Report –Fiscal Year 2012-13

08

07 ‐ 9FY 09 ‐ 8FY 08 ranton. ThisCenter will providea

08

09 ‐ 9FY 09 ‐ 0FY 10 Transportation Capital, Section 1514 Capital Budget portation, andintercitybuses. Construction of the

y, and Section 1517 Capital FormulaFunds. 09 rmodal Transportation Center at the100block of

‐ 10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ climate-controlled, 2FY 12

11 ‐ 12

12 ‐ COLTS 13 state-of-the-art

Capital

URBAN SYSTEMS $462 $462 Revenue $83 Local $996 Federal House District District House 102 101, Lebanon: Senate District $1.70 $1.50 48 Lebanon: Base: Average: Route Route Current Fare Information Fixed Fixed (7%) August 2011 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 31 System-wide: 18 13 44 Route: 2 Size Fleet Current 4 6 14 32 Fixed Paratransit: System-wide: State Revenue includes ADA complementary revenue. $1,002 $105 Maint. $391 Other $333 Fuel Utils Fuel Operating Funds (000’s) Funds Operating OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 30,193

$2,543 $2,543 $2,543 (County of Lebanon Transit Authority) Lebanon of (County Transit $654 Fringes Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 362 Factors Route Distribution Fixed Act 44 Total Passengers: 77,086 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 500,264 292,478 53,759 Assistance Operating Act 44 $1,458,143 Allocation: Section 1513 Match: Local Required $83,862 County of Lebanon Lebanon of County (COLT/LT) Transit Authority Street 200 Willow PA 17046 Lebanon, Ext. 311 717-274-3664 Ms. L. Giurintano, Theresa Executive Director www.lebanontransit.org Operating Expense (000’s)

COLT/LT COLT/LT $527 $533 Wages Other

Wages Operator Operator Salaries & Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 66 Pennsylvania Public Tr Public 66 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 100 200 300 400 500 600 700 100 150 200 250 300 350 50 10 20 30 40 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (County of LebanonTransit Authority) otto efrac eot–Fsa er21-3 67 portation Performance Report –Fiscal Year 2012-13 $100 $10 $20 $40 $60 $80 $12 $16 $20 $0 $2 $4 $6 $8 10 12 $0 $0 $4 $8 0 2 4 6 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger COLT/LT

URBAN SYSTEMS COLT/LT (County of Lebanon Transit Authority)

Community Transportation

County of Lebanon Transit Authority Shared-Ride Ridership

200 Willow Street 70,000

Lebanon, PA 17046 60,000 717-274-3664 50,000 Ms. Theresa L. Giurintano, Executive Director 40,000 Service Area Statistics (2010 Census) 30,000 Lebanon County 20,000 Square Miles: 362

URBAN SYSTEMS URBAN SYSTEMS 10,000 Population: 133,568 0 65+ Population: 22,729 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.0% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 12 $25. 00

Fare Information $20. 00 Average Shared-Ride Fare: $18.91 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $15.90 $10. 00 Last Base Fare Increase: July 2013 $5.00 Trip Information 65+ Trips: 26,975 $0.00 PwD Trips: 1,152 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 19,657 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 47,784 MATP Provider: Yes Non-Public Trips: 0 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Ride Admin 15% Funding Source Amount % of Total Passenger Fares$ 67,761 6.9% Lottery$ 429,021 43.9% Persons w ith Disabilities Pr ogram $ 18,891 1.9% Area Agency on Aging$ 17,965 1.8% Medical Assistance Transportation Program $ 112,746 11.5% MH/ID$ 257,102 26.3% Other$ 53,647 5.5% Shared- Subsidy$ 19,656 2.0% Ride Total $ 976,789 100.0% Operating 85%

68 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 *State CapitalFunds include Section 1516 Community $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

State CapitalState Funds Allocatedby Fiscal Year* (County of LebanonTransit Authority) FY FY otto efrac eot–Fsa er21-3 69 portation Performance Report –Fiscal Year 2012-13

08

07 ‐ Safety and SecuritySafety Upgrades and 9FY 09 ‐ 8FY 08 front parking lotarea. from driving around thefacility;t project entailed erecting a fencearound thebuilding to curtailvehicles recept must bebuzzedinbythe controlled access to the building. separating thereception areafromincoming traffic byinstalling twophases.Transit Thefirstphaseincluded Authorityfacilityin Safety andsecurity upgrades were

08

09 ‐ 9FY 09 ‐ 0FY 10 Transportation Capital, Section 1514 Capital Budget

y, and Section 1517 Capital FormulaFunds. 09 ‐ 0FY 10

10 ‐ 1FY 11

10 ‐ 1FY 11 he publicnowhas access toonlythe ionist. The second phase of the ionist. Thesecond phaseofthe

installed attheCountyofLebanon Customersbuildingthe entering 11 ‐ 2FY 12

11 ‐ 12 COLT/LT

12 ‐ 13

Capital

URBAN SYSTEMS $793 Local $3,622 $3,622 Revenue $2,981 Federal House District District House 3, Erie: 1, 2, 4, 5 Senate District $0.95 $1.10 50 Erie: 49, Base: Average: Route Route Current Fare Information Fixed Fixed (10%) March 1997 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 142 System-wide: 73 53 195 Route: 1 Size Fleet Current 48 49 61 Fixed Paratransit: System-wide: 134 State $7,046 Revenue includes ADA complementary revenue. $4,289 Fringes Operating Funds (000’s) Funds Operating Other OPERATING BUDGET Wages $1,954 ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 Salaries & 184,094 $1,844 Fuel Utils $14,442 $14,442 $14,442 (Erie Metropolitan Transit Authority) Authority) Transit Metropolitan (Erie Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 77 Factors Route Distribution Fixed Act 44 Total Passengers: 189,872 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 2,191,750 3,378,642 184,070 Assistance Operating Act 44 $6,993,855 Allocation: Section 1513 Match: Local Required $780,997 Erie Metropolitan Erie Metropolitan (EMTA) Transit Authority Street 14th 127 East 16503 Erie, PA 814-459-4287 C. Tann, Mr. Michael Interim Executive Director www.ride-the-e.com Operating Expense (000’s)

Maint. $1,028 EMTA EMTA

Wages $4,563 $764 Operator Operator Other Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 70 Pennsylvania Public Tr Public 70 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,500 2,000 2,500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 100 150 200 250 500 500 50 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 71 portation Performance Report –Fiscal Year 2012-13 (Erie MetropolitanTransit Authority) $100 $20 $40 $60 $80 $10 $15 $20 $25 $0 $1 $2 $3 $4 $5 12 16 20 24 $0 $0 $5 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger EMTA

URBAN SYSTEMS EMTA (Erie Metropolitan Transit Authority)

Community Transportation

Erie Metropolitan Transit Authority/LIFT Shared-Ride Ridership

825 West 18th Street 200, 000 Erie, PA 16502 180, 000 814-455-3330 160, 000 Mr. Michael C. Tann, Interim Executive Director 140, 000 120, 000 100, 000 Service Area Statistics (2010 Census) 80,000 Erie County 60,000 Square Miles: 802 40,000 URBAN SYSTEMS URBAN SYSTEMS Population: 280,566 20,000 0 65+ Population: 40,824 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 14.6% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 54 $25. 00

Fare Information $20. 00 Average Shared-Ride Fare: $17.15 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $13.68 $10. 00 Last Base Fare Increase: September 2012 $5.00 Trip Information 65+ Trips: 70,093 $0.00 PwD Trips: 7,463 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 76,118 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 153,674 MATP Provider: Yes Non-Public Trips: 25,925 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 16% Passenger Fares$ 52,842 1.6% Lottery$ 959,208 28.1% Persons w ith Disabilities Pr ogram $ 191,251 5.6% Area Agency on Aging$ 121,677 3.6% Medical Assistance Transportation Program $ 1,708,146 50.1% MH/ID$ - 0.0% Shared- Ride Other$ 379,128 11.1% Admin Shared- Subsidy$ (4,402) -0.1% Ride 9% Total $ 3,407,850 100.0% Operating 75%

72 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans surrounding thesite. industrial area, theproject willhelptopromote privat consumption, resulting in signific systems under thesame roof. Thenewfacilitywi EMTA broke ground ontheJointOperations FacilityPr EMTA currently operates its fixed-route and paratransit sy $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 *State CapitalFunds include Section 1516 Community $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $500,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds FiscalAllocatedby Year* FY otto efrac eot–Fsa er21-3 73 portation Performance Report –Fiscal Year 2012-13 FY ant operational cost savings for EMTA savings for ant operationalcost Joint OperationsFacility Project

08

07 ‐ 9FY 09 ‐ 8FY 08 (Erie MetropolitanTransit Authority)

08

09 ‐ 9FY 09 ‐ 0FY 10 e investmentinresidential and commercial establishments ll improveworkflow, and increase efficiencyandenergy oject designed tohouse routeandparatransit bothfixed Transportation Capital, Section 1514 Capital Budget stems from two separate locations. InOctober 2013, y, and Section 1517 Capital FormulaFunds.

09 ‐

10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 Rdvlpn a lgtd former blighted a . Redeveloping ‐ 2FY 12

11 ‐ 12

12 ‐ 13 EMTA

Capital

URBAN SYSTEMS $737 Federal $295 $295 Revenue $254 Local House District District House 59 49, 50, 51, 52, 58, Fayette: Senate District $1.83 $2.00 32 Fayette: Base: Average: Route Route Current Fare Information Fixed Fixed July 2012 (43%) Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 8 Subcontractor: 12 12 12 System-wide: 32 12 Route: 3 Size Fleet Current 6 3 22 34 Fixed Paratransit: System-wide: Revenue includes ADA complementary revenue. State $484 $101 Maint. $413 Trans Operating Funds (000’s) Funds Operating $352 Purchased Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 Fuel Utils 27,618 $251 Other $1,770 $1,770 $1,770 (Fayette Area Coordinated Transportation) Transportation) Coordinated Area (Fayette Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 812 Factors Route Distribution Fixed Act 44 Total Passengers: 136,606 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 546,433 199,309 23,411 Assistance Operating Act 44 $648,516 Allocation: Section 1513 Match: Local Required $97,277 Fayette Area Area Fayette (FACT) Transportation Coordinated Road 825 Airport PA 15456 Lemont Furnace, Ext. 403 724-628-7433 Director Ms. Lori Groover-Smith, www.factbus.com Operating Expense (000’s)

$220 Fringes FACT $250 $183

Other Wages Wages Operator Operator Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & Salaries & 74 Pennsylvania Public Tr Public 74 Pennsylvania

URBAN SYSTEMS

Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary fr subcontractorspurchased fuel Effective FY 2008-09, 100 150 200 250 100 200 300 400 500 600 700 10 15 20 25 30 35 50 Pennsylvania Public Trans 0 5 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Fayette Area CoordinatedTransportation) otto efrac eot–Fsa er21-3 75 portation Performance Report –Fiscal Year 2012-13 om FACT, resulting in a major increase in revenue. inamajorincreaserevenue. resulting om FACT, $12 $15 $18 $10 $20 $30 $40 $50 $60 $70 $10 $12 $14 $0 $3 $6 $9 $0 $0 $2 $4 $6 $8 0 1 2 3 4 5 6 7 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger FACT

URBAN SYSTEMS FACT (Fayette Area Coordinated Transportation)

Community Transportation

Fayette Area Coordinated Transportation Shared-Ride Ridership

825 Airport Road 140, 000

Lemont Furnace, PA 15456 120, 000 724-628-7433 100, 000 Ms. Lori Groover-Smith, Director 80,000 Service Area Statistics (2010 Census) 60,000 Fayette County 40,000 Square Miles: 790

URBAN SYSTEMS URBAN SYSTEMS 20,000 Population: 136,606 0 65+ Population: 24,580 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.0% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 19 $20. 00 $18. 00 Fare Information $16. 00 Average Shared-Ride Fare: $14.62 $14. 00 Cost to Commonwealth $12. 00 per Senior Citizen Trip: $11.93 $10. 00 $8.00 Last Base Fare Increase: July 2012 $6.00 $4.00 Trip Information $2.00 65+ Trips: 30,095 $0.00 PwD Trips: 10,409 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 70,044 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 110,548 MATP Provider: Yes Non-Public Trips: 446 Subcontractors: Yes Percent of Service Subcontracted: 52%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Operating Program 76% Funding Source Amount % of Total Contracts 12% Passenger Fares$ 49,940 2.3% Lottery$ 359,138 16.5% Persons w ith Disabilities Pr ogram $ 128,614 5.9% Area Agency on Aging$ 61,063 2.8% Medical Assistance Transportation Program $ 1,303,403 59.9% MH/ID$ - 0.0% Other$ 110,998 5.1% Shared- Subsidy$ 164,530 7.6% Ride Total $ 2,177,686 100.0% Admin 12%

76 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans FACT purchased threebuses torepl will providesafe,reliable services to Medical Assistance Transportation, Persons withDis to maintain.Thenew vehicles areused fordemand-re *State CapitalFunds include Section 1516 Community $100,000 $150,000 $200,000 $250,000 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

State CapitalState Funds FiscalAllocatedby Year* (Fayette Area CoordinatedTransportation) FY FY otto efrac eot–Fsa er21-3 77 portation Performance Report –Fiscal Year 2012-13

08

07 ace vehicles which havereached or the residents of Fayette County. the residentsof Fayette County. ‐ 9FY 09 ‐ 8FY 08 Bus ReplacementProject

08

09 ‐ 9FY 09 ‐ 0FY 10 abilities, and Welfare toWork.Theupgraded equipment Transportation Capital, Section 1514 Capital Budget sponse services whichinclude: SeniorShared-Ride,

y, and Section 1517 Capital FormulaFunds. 09

‐ 10 0FY 10 ‐ 1FY 11

10 exceeded usefullif ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 e andareexpensive ‐ 13 FACT

Capital

URBAN SYSTEMS $666 Federal $231 $231 Revenue $122 Local House District District House 124 122, 116, Luzerne: Senate District $1.19 $1.25 29 14, 27, Luzerne: Base: Average: Route Route Current Fare Information Fixed Fixed (32%) 2006 October Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: 4 Paratransit: 3 Subcontractor: 12 12 0 System-wide: 15 18 Route: 2 Size Fleet Current 16 0 16 Fixed Paratransit: System-wide: State Revenue includes ADA complementary revenue. $1,406 $239 Other $16 $92 Other Other Fringes Wages Operating Funds (000’s) Funds Operating Salaries & OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 30,260 $81 Fuel Utils $2,425 $2,425 $2,425 $23 Maint. (Hazleton Public Transit) Transit) Public (Hazleton Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 144 Factors Route Distribution Fixed Act 44 Total Passengers: 58,043 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 421,245 216,811 67,913 Assistance Operating Act 44 $1,549,425 Allocation: Section 1513 Match: Local Required $121,856 Hazleton Public Transit (HPT) Public Transit (HPT) Hazleton Street Mine 126 West PA 18201 Hazleton, 570-459-5414 Director Sharp, Transit Mr. Ralph www.ridehpt.com Operating Expense (000’s)

HPT HPT Trans $1,974 Purchased Purchased

Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” 78 Pennsylvania Public Tr Public 78 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 100 150 200 250 300 100 200 300 400 500 10 20 30 40 50 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 79 portation Performance Report –Fiscal Year 2012-13 $100 $10 $12 $20 $40 $60 $80 $0 $2 $4 $6 $8 10 $0 $0 $1 $2 $3 $4 $5 $6 $7 $8 $9 0 2 4 6 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour (Hazleton PublicTransit) Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger HPT

URBAN SYSTEMS HPT (Hazleton Public Transit)

Community Transportation URBAN SYSTEMS URBAN SYSTEMS

Community transportation provided by Luzerne County Transportation Authority in Luzerne and Wyoming counties (see page 88).

80 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans has adouble panel wheelchair liftdoor to improvetransportation accommodations for wheelchair users. HPT ordered a2014ADA-accessible van. This 12-pas *State CapitalFunds include Section 1516 Community $100,000 $120,000 $140,000 $160,000 $180,000 $20,000 $40,000 $60,000 $80,000 Bonds, Section 1514 Asset Improvement Discretionar $100,000 $120,000 $140,000 $160,000 $180,000 $20,000 $40,000 $60,000 $80,000 $0 $0 State Capital Funds Allocatedby Fiscal Year*

State CapitalState Funds FiscalAllocatedby Year* otto efrac eot–Fsa er21-3 81 portation Performance Report –Fiscal Year 2012-13 FY FY

08

07 ‐ 9FY 09 ‐ 8FY 08 Vehicle Procurement

08

09 ‐ 9FY 09 ‐ 0FY 10 senger, 23-foot vanaccommodates six wheelchairs and Transportation Capital, Section 1514 Capital Budget y, and Section 1517 Capital FormulaFunds.

(Hazleton PublicTransit) 09

‐ 10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13 HPT

Capital

URBAN SYSTEMS $5,729 Federal $5,148 $5,148 Revenue $750 Local House District District House 135, 183, 187 133, 134, 131, 132, Lehigh: 138, 136, 137, 133, 135, 131, Northampton: 183 $1.11 $2.00 Base: Senate District Average: 16, 18, 24 Lehigh: 24 16, 18, 19, Northampton: Route Route Current Fare Information Fixed Fixed (15%) April 2007 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 201 System-wide: 83 0 201 Route: 7 Size Fleet Current 0 7 Fixed Paratransit: System-wide: 108 191 State Revenue includes ADA complementary revenue. $12,375 Maint. $1,661 $2,650 Trans $3,545 Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 316,779 $6,137 Fringes $24,002 $24,002 $24,002 (Lehigh and Northampton Transportation Authority) Authority) Transportation Northampton and (Lehigh Other $2,273 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 106 Factors Route Distribution Fixed Act 44 Total Passengers: 389,000 Senior Passengers: Miles: Vehicle Revenue 4,171,864 5,033,263 Hours: Vehicle Revenue 801,099 Assistance Operating Act 44 $12,007,552 Allocation: Section 1513 Match: Local Required $750,186 Lehigh and Northampton Northampton Lehigh and (LANta) Authority Transportation Street 1060 Lehigh 18103 PA Allentown, 610-435-4052 Director Executive Greco, Mr. Armando www.lantabus.com Operating Expense (000’s)

LANta LANta

Other Wages $5,410 Wages $2,326 Operator Operator Salaries & Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 82 Pennsylvania Public Tr Public 82 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 2,000 3,000 4,000 5,000 6,000 7,000 1,000 2,000 3,000 4,000 5,000 100 150 200 250 300 350 50 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Lehigh andNorthamptonTransportation Authority) otto efrac eot–Fsa er21-3 83 portation Performance Report –Fiscal Year 2012-13 $105 $15 $30 $45 $60 $75 $90 $10 $15 $20 $25 $0 $1 $2 $3 $4 $5 $6 $0 $0 $5 12 16 20 24 28 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger LANta

URBAN SYSTEMS LANta (Lehigh and Northampton Transportation Authority)

Community Transportation

Lehigh and Northampton Transportation Authority Shared-Ride Ridership 1060 Lehigh Street 350, 000 Allentown, PA 18103 300, 000 610-435-4052 250, 000 Mr. Armando Greco, Executive Director 200, 000

150, 000 Service Area Statistics (2010 Census) Lehigh and Northampton County 100, 000 Square Miles: 730 50,000 URBAN SYSTEMS URBAN SYSTEMS Population: 647,232 0 65+ Population: 98,210 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.2% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 105 $25. 00

$24. 00 Fare Information Average Shared-Ride Fare: $22.15 $23. 00 Cost to Commonwealth $22. 00 per Senior Citizen Trip: $18.80 $21. 00 Last Base Fare Increase: October 2008 $20. 00

Trip Information $19. 00 65+ Trips: 131,228 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 8,954 Other Shared-Ride Trips: 123,375 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Deficit covered by reserves. Total Shared-Ride Trips: 263,557 MATP Provider: Yes Non-Public Trips: 83,560 Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service 9% Program Funding Source Amount % of Total Contracts Passenger Fares$ 691,267 9.4% 16% Lottery$ 2,467,086 33.4% Persons w ith Disabilities Pr ogram $ 168,336 2.3% Area Agency on Aging$ 217,245 2.9% Medical Assistance Transportation Program $ 3,831,326 51.9% MH/ID$ - 0.0% Other$ 12,000 0.2% Shared- Subsidy$ - 0.0% Ride Total Operating $ 7,387,260 100.0% 75%

84 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans needs. new, state-of-the The Allentown. in location its current at (LANta Authority Transportation Northampton and The Lehigh (Lehigh andNorthamptonTransportation Authority) $1,000,000 $1,500,000 $2,000,000 $2,500,000 *State CapitalFunds include Section 1516 Community $500,000 $1,000,000 $1,200,000 $200,000 $400,000 $600,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds Allocatedby Fiscal Year* FY otto efrac eot–Fsa er21-3 85 portation Performance Report –Fiscal Year 2012-13 FY

08

07 ‐ Garage RenovationProject 9FY 09 ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 Transportation Capital, Section 1514 Capital Budget -art bus maintenance facility can meet current and future future and current meet can facility maintenance -art bus y, and Section 1517 Capital FormulaFunds.

) constructed and outfitted a new maintenance garage garage maintenance new a outfitted and ) constructed 09 ‐

0FY 10 10 ‐ 1FY 11

10

‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13 LANta

Capital

URBAN SYSTEMS $462 Local $1,206 $1,206 Revenue House District District House 119, 120, 121 118, 116, 117, 114, Luzerne: Senate District $1.26 $1.50 22, 27 14, 20, Luzerne: Base: Average: Route Route Current Fare Information Fixed Fixed (20%) August 2006 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 78 System-wide: 38 36 114 Route: 14 Size Fleet Current 26 40 57 95 Fixed Paratransit: System-wide: State $1,747 Federal $4,228 Revenue includes ADA complementary revenue. sportation Authority) Authority) sportation $325 Other $353 Trans $434 Maint. Wages $1,931 Operating Funds (000’s) Funds Operating Purchased Purchased Operator Operator OPERATING BUDGET Salaries & ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 79,434 $883 Fuel Utils $7,643 $7,643 $7,643 (Luzerne County Tran County (Luzerne Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 56 Factors Route Distribution Fixed Act 44 Total Passengers: 202,500 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 1,134,185 1,207,716 220,728 Assistance Operating Act 44 $4,578,510 Allocation: Section 1513 Match: Local Required $462,233 Luzerne County County Luzerne (LCTA) Authority Transportation Street 315 Northampton PA 18704 Kingston, 570-288-9356 Director Executive Mr. Stanley Strelish, www.lctabus.com Operating Expense (000’s)

LCTA LCTA

$2,501 Other Fringes Wages $1,216 Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 86 Pennsylvania Public Tr Public 86 Pennsylvania

URBAN SYSTEMS

Reported ridership prior to FY 2011-12 was overstated. The D was The overstated. FY 2011-12 priorto ridership Reported Passengers include passengers. ADA complementary 1,000 1,200 1,400 1,200 1,500 200 400 600 800 300 600 900 100 25 50 75 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Luzerne County Transportation Authority) otto efrac eot–Fsa er21-3 87 portation Performance Report –Fiscal Year 2012-13 epartment has restated ridership and the changes are reflected abov reflected changesare ridership andthe hasrestated epartment $100 $120 $20 $40 $60 $80 $10 $12 $14 $16 $18 $0 $1 $2 $3 $4 $5 $6 $7 $0 $0 $2 $4 $6 $8 10 15 20 0 5 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger LCTA e.

URBAN SYSTEMS LCTA (Luzerne County Transportation Authority)

Community Transportation

Luzerne County Transportation Authority Shared-Ride Ridership 2009 Wyoming Avenue 300, 000 Forty Fort, PA 18704 250, 000 570-288-8420 200, 000 Mr. Stanley Strelish, Executive Director 150, 000 Service Area Statistics (2010 Census) 100, 000 Luzerne and Wyoming Counties Square Miles: 1,288 50,000 URBAN SYSTEMS URBAN SYSTEMS Population: 349,194 0 65+ Population: 62,123 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.8% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 45 $30. 00

$25. 00 Fare Information Average Shared-Ride Fare: $16.90 $20. 00 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $13.90 $10. 00 Last Base Fare Increase: November 2008 $5.00

Trip Information $0.00 65+ Trips: 45,458 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 2,301 Other Shared-Ride Trips: 99,535 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Deficit covered by reserves. Total Shared-Ride Trips: 147,294 MATP Provider: Yes Non-Public Trips: 14,673 Subcontractors: No Percent of Service Subcontracted: 5%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Admin Program 32% Funding Source Amount % of Total Contracts Passenger Fares$ 110,758 3.0% 8% Lottery$ 631,703 17.2% Persons w ith Disabilities Pr ogram $ 33,828 0.9% Area Agency on Aging$ 13,058 0.4% Medical Assistance Transportation Program $ 1,282,463 34.9% MH/ID$ 222,552 6.1% Other$ 1,041,187 28.3% Shared- Subsidy$ 339,418 9.2% Ride Total $ 3,674,967 100.0% Operating 60%

88 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans service dependability. (AVL) system willbeinstalled intheentirefleet.Thesef ADA accessibility andairconditioning and areequipped with In December 2012,LCTA tookdelivery ofsevennew dies $1,000,000 $1,200,000 *State CapitalFunds include Section 1516 Community $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $200,000 $400,000 $600,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds Allocatedby Fiscal Year* (Luzerne County Transportation Authority) FY otto efrac eot–Fsa er21-3 89 portation Performance Report –Fiscal Year 2012-13 FY Hybrid BusProcurementProject

08

07 ‐ 9FY 09 ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 eatures improvecustomer comf Transportation Capital, Section 1514 Capital Budget y, and Section 1517 Capital FormulaFunds.

el-electric hybrid buses. The35-foot buses feature 09 onboard cameras. An AutomaticVehicle Location ‐

0FY 10 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12 ort andsafetyaswell

12 ‐ 13 LCTA

Capital

URBAN SYSTEMS $74 $48 Revenue Local $152

Federal House District District House 8, 17 Mercer: 7, Senate District $0.60 $1.00 Mercer: 50 Base: Average: Route Route Current Fare Information Fixed Fixed July 2006 (33%) Increase: Fare Last Base 5 Employees Current Part-Time Full-Time Fixed Route: 2 7 Paratransit: 3 System-wide: 0 3 Route: 5 Size Fleet Current 2 7 Fixed Paratransit: System-wide: State $594 Revenue includes ADA complementary revenue. $130 Maint. Operating Funds (000’s) Funds Operating OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $135 Fuel Utils $275 Other 9,704 (Mercer County Regional Council of Governments) of Council Regional County (Mercer $868 $868 $868 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 670 Factors Route Distribution Fixed Act 44 Total Passengers: 41,279 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 140,322 104,609 20,476 Assistance Operating Act 44 $649,210 Allocation: Section 1513 Match: Local Required $48,409 Mercer County Regional Mercer County Council (MCRCOG-SVSS/MCCT)of Governments Road 2495 Highland PA 16148 Hermitage, 724-981-1561 Director Tulip, Executive Mr. Thomas www.mcrcog.com $154 Operating Expense (000’s)

Fringes MCRCOG MCRCOG $93 $81

Other Wages Wages Operator Operator Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & Salaries & 90 Pennsylvania Public Tr Public 90 Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 100 150 200 120 10 15 50 30 60 90 Pennsylvania Public Trans 0 5 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) (Mercer County RegionalCouncilofGovernments) Total Passengers (000’s) otto efrac eot–Fsa er21-3 91 portation Performance Report –Fiscal Year 2012-13 $100 $10 $20 $40 $60 $80 $0 $1 $2 $3 $4 $5 $6 $7 $8 $9 $0 $2 $4 $6 $8 10 12 $0 0 2 4 6 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger MCRCOG

URBAN SYSTEMS MCRCOG (Mercer County Regional Council of Governments)

Community Transportation

Mercer County Regional Council of Governments Shared-Ride Ridership 2495 Highland Road 120, 000 Hermitage, PA 16148 100, 000 724-981-1561 80,000 Mr. Thomas Tulip, Executive Director 60,000 Service Area Statistics (2010 Census) 40,000 Mercer County Square Miles: 672 20,000 URBAN SYSTEMS URBAN SYSTEMS Population: 116,638 0 65+ Population: 21,556 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.5% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 20 $20. 00 $18. 00 $16. 00 Fare Information $14. 00 Average Shared-Ride Fare: $15.03 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $13.47 $8.00 Last Base Fare Increase: July 2013 $6.00 $4.00 $2.00 Trip Information $0.00 65+ Trips: 47,040 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 2,784 37,680 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 87,504 MATP Provider: Yes Non-Public Trips: 28,396 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding

Exclusive Shared- Human Ride Service Operating Program 77% Funding Source Amount % of Total Contracts Passenger Fares$ 59,087 3.9% 4% Lottery$ 633,410 41.9% Persons w ith Disabilities Pr ogram $ 49,419 3.3% Area Agency on Aging$ 135,654 9.0% Medical Assistance Transportation Program $ 513,182 34.0% MH/ID$ - 0.0% Shared- Ride Other$ 45,086 3.0% Admin Subsidy$ 74,149 4.9% 19% Total $ 1,509,987 100.0%

92 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans maintenance area. This allowsvehiclesto servicein MCRCOG andmaintain bus parking space intoworking mechanic maintenance and staff operations space. Thenew bus storage space in July 2013. The project added bus storage parking spac The Mercer County Council ofGovernments (MCRCOG) (Mercer County RegionalCouncilofGovernments) $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 *State CapitalFunds include Section 1516 Community $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

StateCapital Funds Allocated byFiscal Year* Vehicle Storage and Office Expansion Vehicle StorageandOfficeExpansion FY FY otto efrac eot–Fsa er21-3 93 portation Performance Report –Fiscal Year 2012-13

08

07 ‐ 9FY 09 ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 and repair areas withnew andautomated portable lifts. Transportation Capital, Section 1514 Capital Budget completed itsgarage andoperations expansion project allowed MCRCOGto convert aportion oftheformer

their fleet simultaneously toincrease efficiency inthe y, and Section 1517 Capital FormulaFunds. 09 e and significantly improved dispatch work stations ‐ 0FY 10

10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12 MCRCOG

12 ‐ 13

Capital

URBAN SYSTEMS $947 Federal $697 $697 Revenue s. The agency has $71 Local House District District House 50 39, 46, 48, 49, Washington: 59 57, 58, 52, 54, 55, 56, 25, Westmoreland: $2.12 $2.00 Senate District Base: 46 32, 37, Washington: Average: 41, 45, 46 32, 38, 39, Westmoreland: Route Route Current Fare Information Fixed Fixed July 2008 (33%) Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: 0 Paratransit: 6 Subcontractor: 31 40 0 System-wide: 46 1 Route: 0 Size Fleet Current 1 0 31 Fixed Paratransit: System-wide: e and implementing cost efficiencies. e and implementing cost efficiencies. State $2,234 $122 to cover one-time expenses increasing along with operating cost $680 $257 Other Fringes Wages Fuel Utils Fuel Operating Funds (000’s) Funds Operating Salaries & OPERATING BUDGET $26 Maint. ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 48,833 $289 Other ural issue by increasing funding and revenu ural issue by $4,182 $3,949 $4,182 (Mid Mon Valley Transit Authority) Authority) Transit Valley Mon (Mid Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 45 Factors Route Distribution Fixed Act 44 Total Passengers: 66,086 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 816,746 340,055 41,742 Assistance Operating Act 44 $2,187,801 Allocation: Section 1513 Match: Local Required $57,584 Mid Mon Valley Transit Authority Transit Authority Valley Mid Mon (MMVTA) Avenue 1300 McKean PA 15022 Charleroi, 724-489-0880 Executive Director Mr. Marc Roncone, www.mmvta.com Operating Expense (000’s)

MMVTA MMVTA Trans $2,808

Purchased Purchased identified actions to correct this struct An operating deficit occurred due to insufficient reserve funds Some contracted maintenance may be reported as “Other Services.” 94 Pennsylvania Public Tr Public 94 Pennsylvania

URBAN SYSTEMS Expense, revenue, and passengers include ADA complementary service. service. includeADAcomplementary andpassengers Expense, revenue, 1,000 100 150 200 250 300 350 400 450 200 400 600 800 10 20 30 40 50 60 50 Pennsylvania Public Trans 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 95 portation Performance Report –Fiscal Year 2012-13 (Mid MonValley Transit Authority) $100 $12 $15 $20 $40 $60 $80 $10 $15 $20 $0 $3 $6 $9 $0 $0 $5 10 0 2 4 6 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger MMVTA

URBAN SYSTEMS MMVTA (Mid Mon Valley Transit Authority)

Community Transportation URBAN SYSTEMS URBAN SYSTEMS

Community transportation provided by Washington County Transportation Authority in Washington County (see page 206).

Community transportation provided by Westmoreland County Transit Authority in Westmoreland County (see page 112).

96 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans vents, electrical outlets,and enabled MMVTA toupgrade the customer riding experience ont services between theMiddle Monongahela RiverValley In FY2012-13,MMVTAreceivedsixnew commuter coac $1,000,000 $1,200,000 $1,400,000 $1,600,000 $1,800,000 *State CapitalFunds include Section 1516 Community $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 $1,800,000 $200,000 $400,000 $600,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0 overhead storage compartments.

State CapitalState Funds Allocatedby Fiscal Year* FY otto efrac eot–Fsa er21-3 97 portation Performance Report –Fiscal Year 2012-13 FY

08

07 Six New CommuterSix New Coaches ‐ 9FY 09 ‐ (Mid MonValley Transit Authority) 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 Transportation Capital, Section 1514 Capital Budget and . Theadditionalvehicles have hes. The commuter coaches areused onfixed-route y, and Section 1517 Capital FormulaFunds.

09 ‐

0FY 10 10 hese long trips withindividual reading lights, air ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

MMVTA 12 ‐ 13

Capital

URBAN SYSTEMS $582 Federal $289 $289 Revenue $67 Local House District District House 147, 148, 149, 146, 53, 61, 70, Montgomery: 170, 194 157, 153, 154, 152, 150, 151, $1.33 $1.70 Senate District Base: 24, 44 4, 7, 10, 12, 17, 19, Montgomery: Average: Route Route Current Fare Information Fixed Fixed Sep 2012 (13.3%) Increase: Fare Last Base 9 Employees Current Part-Time Full-Time Fixed Route: 2 Paratransit: 0 Subcontractor: 26 0 System-wide: 26 6 Route: 5 Size Fleet Current 1 0 11 Fixed Paratransit: System-wide: Revenue includes ADA complementary revenue. State $958 $30 $45 $229 Other Fringes Wages Fuel Utils Fuel Operating Funds (000’s) Funds Operating Salaries & OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $63 20,933 Other $1,896 $1,896 $1,896 (Pottstown Area Area (Pottstown Rapid Transit) Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 34 Factors Route Distribution Fixed Act 44 Total Passengers: 51,000 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 294,020 259,008 38,653 Assistance Operating Act 44 $958,299 Allocation: Section 1513 Match: Local Required $67,003 Pottstown Area Rapid Transit (PART) (PART) Transit Rapid Area Pottstown Street High 100 East PA 19464 Pottstown, 610-970-6515 Manager Borough D. Flanders, Mr. Mark www.pottstownarearapidtransit.com Operating Expense (000’s)

PART PART

Trans $1,529 Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Purchased Purchased 98 Pennsylvania Public Tr Public 98 Pennsylvania

URBAN SYSTEMS

Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 100 150 200 250 300 100 150 200 250 300 350 50 50 10 15 20 25 Pennsylvania Public Trans 0 0 0 5 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 99 portation Performance Report –Fiscal Year 2012-13 (Pottstown Area Rapid Transit)Rapid (Pottstown Area $100 $120 $20 $40 $60 $80 $12 $16 $0 $2 $3 $5 $6 $8 $9 $0 $0 $4 $8 12 15 0 3 6 9 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger PART

URBAN SYSTEMS PART (Pottstown Area Rapid Transit)

Community Transportation URBAN SYSTEMS URBAN SYSTEMS

Community transportation provided by Suburban Transit Network, Inc., in Montgomery County (see page 203).

100 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans throughout the greater Pottstownarea along PART’s routesystem. phase ofthis signage program distribution of new route maps, public notices, regu PART completed the installation of sev *State CapitalFunds include Section 1516 Community $100,000 $120,000 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $20,000 $40,000 $60,000 $80,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

State CapitalState Funds FiscalAllocatedby Year* will occur during FY2 FY otto efrac eot–Fsa er21-3 101 portation Performance Report –Fiscal Year 2012-13 FY

08

07 On-Board Information Stations ‐ 9FY 09 ‐ 8FY 08 en new on-board bus information stations with graphics to aid in the

08

09 (Pottstown Area Rapid Transit)Rapid (Pottstown Area ‐ 9FY 09 ‐ 0FY 10 latory updates, andPART’s quarterly newsletter. The next 013-14 with theinstallation ofnewtransitroutemap kiosks Transportation Capital, Section 1514 Capital Budget

y, and Section 1517 Capital FormulaFunds. 09

‐ 10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13 PART

Capital

URBAN SYSTEMS $3,175 $3,175 Revenue $2,457 Federal $270 Local House District District House 98, 99, 100 41, 43, 96, 97, 37, Lancaster: Senate District $1.52 $1.70 36, 48 13, Lancaster: Base: Average: Route Route Current Fare Information Fixed Fixed (6%) August 2011 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 86 System-wide: 42 103 189 Route: 15 Size Fleet Current 41 56 60 Fixed Paratransit: System-wide: 102 State Revenue includes ADA complementary revenue. $4,375 $694 Maint. $744 $1,323 Trans Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $603 Other 129,662 $10,277 $10,277 $10,277 (Red Rose Transit Authority) Authority) Transit Rose (Red $3,007 Fringes Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 952 Factors Route Distribution Fixed Act 44 Total Passengers: 420,920 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 1,765,741 1,925,555 229,435 Assistance Operating Act 44 $4,749,510 Allocation: Section 1513 Match: Local Required $235,226 Red Rose Transit Authority (RRTA) (RRTA) Authority Transit Red Rose Road 45 Erick PA 17601 Lancaster, 717-358-1920 Director Kilmer, Executive Mr. David www.redrosetransit.com Operating Expense (000’s)

RRTA RRTA

Other Wages $2,569 Wages $1,337 Operator Operator Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & Salaries & 102 Pennsylvania Public Tr 102 Public Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,500 2,000 1,000 1,500 2,000 2,500 500 120 150 500 Pennsylvania Public Trans 30 60 90 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 103 portation Performance Report –Fiscal Year 2012-13 (Red RoseTransit Authority) $100 $20 $40 $60 $80 $10 $15 $20 $25 $30 $0 $1 $2 $3 $4 $5 $6 $0 $0 $5 12 16 20 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger RRTA

URBAN SYSTEMS RRTA (Red Rose Transit Authority)

Community Transportation

Red Rose Transit Authority Shared-Ride Ridership

45 Erick Road 300, 000 Lancaster, PA 17601 250, 000 717-358-1920 Mr. David Kilmer, Executive Director 200, 000

150, 000 Service Area Statistics (2010 Census) Lancaster County 100, 000 Square Miles: 949 50,000 URBAN SYSTEMS URBAN SYSTEMS Population: 519,445 0 65+ Population: 77,780 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.0% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 60 $25. 00

Fare Information $20. 00 Average Shared-Ride Fare: $19.86 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $14.61 $10. 00 Last Base Fare Increase: July 2012 $5.00 Trip Information 65+ Trips: 99,436 $0.00 PwD Trips: 9,162 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 140,047 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 248,645 MATP Provider: Yes Non-Public Trips: 23,382 Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 14% Passenger Fares$ 169,600 2.7% Lottery$ 1,452,999 23.1% Persons w ith Disabilities Pr ogram $ 190,317 3.0% Area Agency on Aging$ 180,475 2.9% Medical Assistance Transportation Program $ 2,540,966 40.5% Shared- MH/ID$ 1,185,378 18.9% Ride Admin Other$ 304,984 4.9% 25% Shared- Subsidy$ 252,268 4.0% Ride Total $ 6,276,987 100.0% Operating 61%

104 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans $1,000,000 $1,200,000 $1,400,000 $1,600,000 $1,800,000 $2,000,000 *State CapitalFunds include Section 1516 Community $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 $1,800,000 $2,000,000 $200,000 $400,000 $600,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds FiscalAllocatedby Year* otto efrac eot–Fsa er21-3 105 portation Performance Report –Fiscal Year 2012-13 FY FY

08

07 ‐ 9FY 09 ‐ 8FY 08 Sign InstallationProject numbers so customers know which route(s) serves each stop. bus stop signs were redesigned toinclude RRTA’s busroute 1994 and many ofthosesigns were faded anddifficult toread.The throughoutreplacedlast Lancaster RRTA bus County. stopsigns in by updating andinstalling almost 1,200 new bus stop signs In 2013,theRRTAfocused onimproving customer communications

08

09 ‐ 9FY 09 ‐ (Red RoseTransit Authority) 0FY 10 Transportation Capital, Section 1514 Capital Budget y, and Section 1517 Capital FormulaFunds.

09 ‐

10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13 RRTA

Capital

URBAN SYSTEMS $140 Local $109 $109 Revenue House District District House 50 49, 39, 40, 46, 48, Washington: Senate District $2.49 $1.50 32, 37, 46 Washington: Base: Average: Route Route Current Fare Information Fixed Fixed July 2012 (36.4%) Increase: Fare Last Base 8 Employees Current Part-Time Full-Time Fixed Route: 11 3 Paratransit: 3 Subcontractor: 3 0 System-wide: 6 8 Route: 0 Size Fleet Current 8 0 Fixed Paratransit: System-wide: State Revenue includes ADA complementary revenue. $1,072 $104 Other $72 Other Other

Wages Operating Funds (000’s) Funds Operating Salaries & OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $71 18,201 Fuel Utils $1,321 $1,321 $1,321 $3 Maint. Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 33 Factors Route Distribution Fixed Act 44 Total Passengers: 61,634 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 279,447 57,785 9,114 Assistance Operating Act 44 $979,449 Allocation: Section 1513 Match: Local Required $140,365 City of Washington of Washington City Street 55 W. Maiden PA 15301 Washington, 724-223-2442 Manager General Transit Mr. Joe Thomas, www.washingtoncitytransit.com Operating Expense (000’s)

Washington, City of City Washington, Trans $1,071

Purchased Purchased Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” 106 Pennsylvania Public Tr 106 Public Pennsylvania

URBAN SYSTEMS

Began commuter service to Pittsburgh on July 1, 2012. service to Pittsburgh1, 2012. Began commuter onJuly Passengers include passengers. ADA complementary 100 150 200 250 300 Pennsylvania Public Trans 10 20 30 40 50 60 70 12 15 18 21 50 0 3 6 9 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 107 portation Performance Report –Fiscal Year 2012-13 $100 $12 $16 $20 $24 $28 $20 $40 $60 $80 $0 $4 $8 $0 $0 $2 $4 $6 $8 0 1 2 3 4 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Washington, Cityof Operating Expense PerPassenger

URBAN SYSTEMS Washington, City of

Community Transportation URBAN SYSTEMS URBAN SYSTEMS

Community transportation provided by Washington County Transportation Authority in Washington County (see page 206).

108 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans reduce maintenance costs. of oldervehicleswithnew,larger capacity buseshas helped to created theneedforlarger capacity buses. Thereplacement Increased ridership, particularlyonthisMetrocommuter route, route, which operates between Washington and Pittsburgh. placed intoserviceon Washingt In FY2012-13, twolow-floor29-foot buses were delivered and *State CapitalFunds include Section 1516 Community $100,000 $120,000 $140,000 $160,000 $20,000 $40,000 $60,000 $80,000 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

State Capital State Funds Fiscalby Allocated Year* FY on CityTransit’s commuter bus FY otto efrac eot–Fsa er21-3 109 portation Performance Report –Fiscal Year 2012-13

07 08 ‐ ‐ 9FY 09 8FY 08 Regional Farebox Project Regional FareboxProject Bus ReplacementProject

08

09 ‐ 9FY 09      Participating agencies include: a rechargeable farecardcalled the“ConnectCard”. travel seamlessly between participating transit agencies using Allegheny County(PAAC).Thepr Automated Fare of Collection PortAuthority Projectled by Washington City Transit isparticipating intheRegional ‐ 0FY 10 Westmoreland County Westmoreland Port AuthorityofAllegheny County Mid MonValley Transit Authority Area CoordinatedFayette Transportation Butler Transit Authority Transportation Capital, Section 1514 Capital Budget

09 y, and Section 1517 Capital FormulaFunds.

‐ 10 0FY 10 ‐ 1FY 11 Washington, Cityof

10 ‐ 1FY 11

11 Transit Authority Transit ‐ 2FY 12

11 ‐ oject willenable riders to 12

12 ‐ 13

Capital

URBAN SYSTEMS $275 Local $1,430 $1,430 Revenue he last base fare increase, the $1,360 House District District House 59 57, 58, 52, 54, 55, 56, 25, Westmoreland: $2.70 Senate District $2.00 46 32, 38, 39, 41, 45, Westmoreland: Base: Average**: Route Route Current Fare Information Fixed Fixed (14.3%) Jan 2014 Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 4 Subcontractor: 43 161 8 173 System-wide: 87 Route: 4 83 Size Fleet Current 0 Fixed Paratransit: System-wide: 145 188 Federal State $2,662 Revenue includes ADA complementary revenue. **Due to the effective date of t Fixed Route Average fare reflects base the prior of $1.75. fare $141 $389 Other Other Fringes $973 Wages Operating Funds (000’s) Funds Operating Salaries & Fuel Utils Fuel OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $365 50,859 Other $349 Maint. $5,727 $5,727 $5,727 (Westmoreland County Transit Authority*) Authority*) Transit County (Westmoreland Population: 296,066 296,066 Census) (2010 Statistics Area Service Square Miles: Population: 668 Factors Route Distribution Fixed Act 44 Total Passengers: Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 1,050,590 579,935 72,340 Assistance Operating Act 44 $2,479,977 Allocation: Section 1513 Match: Local Required $271,912 Westmoreland County County Westmoreland (WCTA) Transit Authority 41 Bell Way PA 15601 Greensburg, 724-832-2705 Director Mr. Larry Morris, Executive www.westmorelandtransit.com Operating Expense (000’s)

WCTA WCTA

Trans *Includes Rural Service $3,510 Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Purchased Purchased 110 Pennsylvania Public Tr 110 Public Pennsylvania

URBAN SYSTEMS

Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,200 100 200 300 400 500 600 700 200 400 600 800 Pennsylvania Public Trans 10 20 30 40 50 60 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Westmoreland County Transit Authority) otto efrac eot–Fsa er21-3 111 portation Performance Report –Fiscal Year 2012-13 $100 $120 $10 $12 $20 $40 $60 $80 $10 $15 $20 $25 $30 10 12 $0 $2 $4 $6 $8 $0 $0 $5 0 2 4 6 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger WCTA

URBAN SYSTEMS WCTA (Westmoreland County Transit Authority)

Community Transportation

Westmoreland County Transit Authority Shared-Ride Ridership

41 Bell Bay 250, 000 Greensburg, PA 15601 724-832-2705 200, 000 Mr. Larry Morris, Executive Director 150, 000

Service Area Statistics (2010 Census) 100, 000 Westmoreland County Square Miles: 1,025 50,000 URBAN SYSTEMS URBAN SYSTEMS Population: 365,169 0 65+ Population: 68,877 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.9% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 111 $18. 00

$16. 00 Fare Information $14. 00 Average Shared-Ride Fare: $14.29 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $12.02 $8.00 Last Base Fare Increase: July 2012 $6.00 $4.00 Trip Information $2.00 65+ Trips: 162,531 $0.00 PwD Trips: 3,747 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 0 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 166,278 MATP Provider: Yes Non-Public Trips: 164,168 Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Admin Program 1% Funding Source Amount % of Total Contracts 47% Passenger Fares$ 261,823 5.6% Lottery$ 1,953,179 41.6% Persons w ith Disabilities Pr ogram $ 68,899 1.5% Area Agency on Aging$ 140,321 3.0% Medical Assistance Transportation Program $ 2,217,218 47.3% MH/ID$ - 0.0% Other$ 1,008 0.0% Shared- Subsidy$ 49,898 1.1% Ride Total $ 4,692,346 100.0% Operating 52%

The PwD program was implemented in FY 2011-12.

112 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans *State CapitalFunds include Section 1516 Community $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $800,000 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $800,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

State CapitalState Funds FiscalAllocatedby Year* FY (Westmoreland County Transit Authority) otto efrac eot–Fsa er21-3 113 portation Performance Report –Fiscal Year 2012-13 FY

08

07 ‐ 9FY 09 ‐ 8FY 08 Regional Farebox Project Regional FareboxProject

08

09 ‐ 9FY 09 ‐ 0FY 10      Participating agencies include: a rechargeable farecardcalledthe “ConnectCard”. seamlessly between participating transit agencies using (PAAC). Theproject will enable riders totravel Project ledbythePortAuthorityofAllegheny County participating in theRegional Automated FareCollection Tran County Westmoreland Transportation Capital, Section 1514 Capital Budget

y, and Section 1517 Capital FormulaFunds. 09 The CityofWashington Port AuthorityofAlleghenyCounty Mid MonValley Transit Authority Area CoordinatedFayette Transportation Butler Transit Authority

‐ 10 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ sit Authority(WCTA)is sit 12

12 ‐ 13 WCTA

Capital

URBAN SYSTEMS $288 Local $1,274 $1,274 Revenue *Multi-ride passes increased in price. State $3,232 House District District House 84 83, Lycoming: Senate District $2.00 23 Lycoming: Base: Route Current Fare Information Fixed Average: Fixed Route $0.87 (33%) May 2005 Increase: Fare Last Base (10%)* Increase: August 2011 System-wide Employees Current Part-Time Full-Time Fixed Route: 2 Paratransit: 49 System-wide: 29 0 49 Route: 1 Size Fleet Current 0 1 31 Fixed Paratransit: System-wide: $1,200 Revenue includes ADA complementary revenue. Federal

$257 Maint. $17 $763 Trans Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased Purchased OPERATING BUDGET (River Valley Transit) Transit) Valley (River ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 $1,012 Fringes 54,678 Other $1,431 $5,994 $5,994 $5,994 Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 89 Factors Route Distribution Fixed Act 44 Total Passengers: 69,764 Senior Passengers: Miles: Vehicle Revenue 1,358,876 Hours: Vehicle Revenue 830,877 228,885 Assistance Operating Act 44 $3,231,299 Allocation: Section 1513 Match: Local Required $288,471 Williamsport River Valley River Williamsport Transit (RVT) Third Street West 1500 17701 PA Williamsport, 570-326-2500 General Manager Jr., Nichols, Mr. William www.ridervt.com Operating Expense (000’s)

Williamsport RVT RVT Williamsport $902

Other Wages $1,612 Wages Operator Operator Salaries & Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & 114 Pennsylvania Public Tr 114 Public Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,000 1,000 1,200 1,400 1,600 200 400 600 800 200 400 600 800 Pennsylvania Public Trans 10 20 30 40 50 60 70 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 115 portation Performance Report –Fiscal Year 2012-13 (River Valley Transit) $100 $120 $20 $40 $60 $80 $10 $15 $20 $25 $0 $1 $2 $3 $4 $5 $0 $0 $5 10 15 20 25 30 0 5 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger Williamsport RVT

URBAN SYSTEMS Williamsport RVT (River Valley Transit)

Community Transportation URBAN SYSTEMS URBAN SYSTEMS

Community transportation provided by STEP, Inc., in Lycoming and Clinton counties (see page 202).

116 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 *State CapitalFunds include Section 1516 Community $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 $500,000 Bonds, Section 1514 Asset Improvement Discretionar Compressed NaturalGasFuelingFacility Project $0 State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds FiscalAllocatedby Year* otto efrac eot–Fsa er21-3 117 portation Performance Report –Fiscal Year 2012-13 FY FY

08

07 ‐ (River Valley Transit) 9FY 09 ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 Transportation Capital, Section 1514 Capital Budget y, and Section 1517 Capital FormulaFunds. benefit thecommunity. resources to continue to be used in theregion to CNG fuel at RVTallows thelocal Marcellus improve air quality intheregion.Inaddition, adding decrease RVT’s dependence onforeignoil,and a sustainable, responsible manner, CNG atRVTwill commitment toutilizingMarcellus Shale resourcesin construction ofa CNG F Electrical, and Mechanical Construction contract for tanks. InApril2013, RVTawarded aGeneral, equipment—compressors, airdryers, andholding finalized the bid and awarded a contractfor CNG 2013. During FY2012-13, RVT’s CNG design team in August2012 andthree additional CNG buses in River ValleyTransit received itsfirstCNGtransitbus

09 ‐

10 0FY 10 ‐ 1FY 11 Williamsport RVT

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12 ueling Facility.As a

12 ‐ 13

Capital

URBAN SYSTEMS $345 Local $1,860 $1,860 Revenue State $4,022 House District District House 193, 196 95, 92, 93, 94, 91, York: 47, Senate District $1.42 $1.55 28, 31, 33 15, York: 13, Base: Average: Route Route Current Fare Information Fixed Fixed July 2013 (3.3%) Increase: Fare Last Base Employees Current Part-Time Full-Time Fixed Route: Paratransit: 76 System-wide: 58 19 95 Route: 2 Size Fleet Current 59 61 52 Fixed Paratransit: System-wide: 110 $3,104 Federal Revenue includes ADA complementary revenue. $477 Maint. $356 Trans $1,311 Fuel Utils Fuel Operating Funds (000’s) Funds Operating Purchased Purchased OPERATING BUDGET ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 112,154 $910 Other $2,303 Fringes ecutive Director ecutive Director $9,331 $9,331 $9,331 (York Adams Adams Authority*) County Transportation (York Service Area Statistics (2010 Census) Census) (2010 Statistics Area Service Square Miles: Population: 911 Factors Route Distribution Fixed Act 44 Total Passengers: 381,751 Senior Passengers: Miles: Vehicle Revenue Hours: Vehicle Revenue 1,536,892 1,583,049 149,668 Assistance Operating Act 44 $4,288,411 Allocation: Section 1513 Match: Local Required $344,593 York Adams County Transportation Transportation County York Adams (YATA) Authority Avenue 1230 Roosevelt York,PA 17404 717-846-5562 Ex Mr. Richard Farr, www.rabbittransit.org Operating Expense (000’s)

YATA

Other *Includes Rural Service Wages $2,370 Wages $1,604 Operator Operator Expense includes ADA complementary expense. Some contracted maintenance may be reported as “Other Services.” Salaries & Salaries & 118 Pennsylvania Public Tr 118 Public Pennsylvania

URBAN SYSTEMS Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 1,200 1,500 1,800 1,000 1,500 2,000 300 600 900 500 100 120 140 Pennsylvania Public Trans 20 40 60 80 0 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (York Adams County Transportation Authority) otto efrac eot–Fsa er21-3 119 portation Performance Report –Fiscal Year 2012-13 $100 $20 $40 $60 $80 $10 $15 $20 $0 $1 $2 $3 $4 $5 $6 $7 $0 $0 $5 12 16 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger YATA

URBAN SYSTEMS YATA (York Adams County Transportation Authority)

Community Transportation

York Adams County Transportation Authority Shared-Ride Ridership 120, 000 1230 Roosevelt Avenue York, PA 17404 100, 000

717-846-5562 80,000 Mr. Richard Farr, Executive Director 60,000 Service Area Statistics (2010 Census) 40,000 Adams and York Counties 20,000 Square Miles: 1,424 URBAN SYSTEMS URBAN SYSTEMS Population: 536,379 0 65+ Population: 77,011 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 14.4% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 22 $25. 00

$20. 00 Fare Information Average Shared-Ride Fare: $13.84 $15. 00 Cost to Commonwealth per Senior Citizen Trip: $11.86 $10. 00 Last Base Fare Increase: April 2012 $5.00

Trip Information $0.00 65+ Trips: 72,103 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 14,765 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 4,493 Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 91,361 MATP Provider: Yes Non-Public Trips: 73,265 Subcontractors: Yes Percent of Service Subcontracted: 2%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 51% Passenger Fares$ 122,039 3.3% Lottery$ 855,486 23.3% Persons w ith Disabilities Pr ogram $ 177,693 4.8% Area Agency on Aging$ 86,236 2.3% Medical Assistance Transportation Program $ 1,199,111 32.7% MH/ID$ 222,002 6.0% Shared- Other$ 440,315 12.0% Ride Shared- Subsidy$ 569,416 15.5% Admin Ride Total $ 3,672,298 100.0% 4% Operating 45%

120 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans community center offering amenitiesto riders and visitors Center wasdesigned toreflectacohesive aesthetic with connect toAMTRAK.Located adjacent totheHistoric boarding locationforther 2012. Thetransitcenter provides access toexisting The keystone oftheGettysburg transit systemis t $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 *State CapitalFunds include Section 1516 Community $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $500,000 Bonds, Section 1514 Asset Improvement Discretionar $0 (York Adams County Transportation Authority) abbitEXPRESS servicebetweenGettysburg State Capital Funds Allocatedby Fiscal Year* $0

State CapitalState Funds FiscalAllocatedby Year* otto efrac eot–Fsa er21-3 121 portation Performance Report –Fiscal Year 2012-13 FY FY

08

07 ‐ 9FY 09 Gettysburg TransitCenter ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 he downtown Gettysburg Transit Center, constructed in Freedom Transit bus/trolley operations and serves asa Transportation Capital, Section 1514 Capital Budget thesurrounding Civil War-era buildings. Itserves as a of thehistorical townandplays host tolocalactivities. GettysburgTransitGettysburg Railroad the Station, y, and Section 1517 Capital FormulaFunds.

09 ‐

10 0FY 10 ‐ 1FY 11

10 and Harrisburg allo ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 ‐ wing passengersto 13 YATA

Capital

URBAN SYSTEMS Community Transportation URBAN SYSTEMS URBAN SYSTEMS

intentionally blank

122 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Section III Pennsylvania Public Trans otto efrac eot–Fsa er21-3 123 portation Performance Report –Fiscal Year 2012-13 Rural Systems

RURAL SYSTEMS ATA (Area Transportation Authority of North Central PA)

Area Transportation Authority (ATA) House District 44 Transportation Center Cameron: 67 Clearfield: 74, 75 Elk: 75 Johnsonburg, PA 15845 Jefferson: 66 McKean: 65, 67 Potter: 67 814-965-2111 Mr. Michael Imbrogno, Senate District Chief Executive Officer Cameron: 25 Clearfield: 25, 35, 41 Elk: 25 www.rideata.com Jefferson: 25 McKean: 25 Potter: 25

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 5,092 Fixed Route Base: $1.25 Population: 224,780 Fixed Route Average: $1.11 Last Base Fare Increase: July 2008 (25%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 430,438 Full-Time Part-Time Senior Passengers: 31,639 Fixed Route: 58 90

Revenue Vehicle Miles: 1,401,295 Paratransit: 0 0 Revenue Vehicle Hours: 108,039 System-wide: 58 90

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $3,341,704 Fixed Route: 50 Required Local Match: $237,316 Paratransit: 48 Trolley Bus: 1 System-wide: 99

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $6,689 $6,689

Purchased Other Operator Local Trans $742 Salaries & $362 Revenue $272 Wages $1,144 $1,367

Maint. $360

State $3,649 Federal $1,534 Fuel Utils Other $762 Salaries & Fringes Wages $1,526 $1,660 Expense includes DAS expense which is also included on the Revenue includes DAS revenue which is also included on the Community Transportation page. Community Transportation page. Some contracted maintenance may be reported as “Other Services.”

124 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include DAS passengers whichPassengers include arealso DASpassengers Pennsylvania Public Trans 1,000 1,200 1,400 1,600 100 120 100 200 300 400 500 200 400 600 800 20 40 60 80 0 0 0 Y80 Y91 Y01 Y11 FY 12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY 12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Area Transportation Authority ofNorthCentralPA) otto efrac eot–Fsa er21-3 125 portation Performance Report –Fiscal Year 2012-13 included on the Community Transportation page. page. Transportation Community includedonthe $12 $16 $20 $10 $20 $30 $40 $50 $60 $70 $10 $12 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour $0 $4 $8 $0 $0 $2 $4 $6 $8 0 1 2 3 4 5 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger ATA

RURAL SYSTEMS ATA (Area Transportation Authority of North Central PA)

Community Transportation

Area Transportation Authority of North Central PA Shared-Ride Ridership

44 Transportation Center 250, 000 Johnsonburg, PA 15845 1-866-282-4968 200, 000 Mr. Michael Imbrogno, Chief Executive Officer 150, 000

Service Area Statistics (2010 Census) 100, 000 Cameron, Clearfield, Elk, Jefferson, McKean, and Potter Counties 50,000 Square Miles: 5,091 0 Population: 224,780 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 65+ Population: 40,449 % of Population 65 and older: 18.0% 65+ PwD Total Shared-Ride Fare Recovery

Vehicles Operated in Maximum Service $25. 00 RURAL SYSTEMS Community Transportation: 48 $20. 00 Fare Information Average Shared-Ride Fare: $5.23 $15. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $4.74 Last Base Fare Increase: July 2009 $5.00

Trip Information $0.00 65+ Trips: 58,637 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 23,113 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 81,362 Total Shared-Ride Trips: 163,112 MATP Provider: Yes Subcontractors: Yes Non-Public Trips: 22,530 Percent of Service Subcontracted: 2%%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 33% Passenger Fares$ 114,759 2.0% Lottery$ 277,770 4.9% Persons w ith Disabilities Pr ogram $ 144,886 2.5% Area Agency on Aging$ 226 0.0% Medical Assistance Transportation Program $ 1,891,004 33.2% MH/ID$ 219,214 3.9% Other$ 147,314 2.6% Shared- Shared- Subsidy$ 2,894,374 50.9% Ride Ride Total Admin Operating $ 5,689,547 100.0% 17% 50%

DAS expense, revenue, and trips are also included on the previous pages.

126 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (Area Transportation Authority of North Central PA) ATA

Capital

StateState Capital Capital Funds Funds Allocated Allocated by by Fiscal Fiscal Year* Year* $1,400,000$1,400,000

$1,200,000$1,200,000

$1,000,000$1,000,000

$800,000$800,000

$600,000$600,000

$400,000$400,000

$200,000$200,000

$0 $0 FY FY08 ‐0709‐08 FY FY 09 08‐10‐09 FY FY 10 09‐11‐10 FY FY 1011‐‐1211 FY FY 11 12‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

RURAL SYSTEMS

Bradford Service Truck

ATA procured a 2012 Ford F350 DRW-4WD Super Cab for the Bradford division to replace a service truck purchased in the mid-1990s. The service truck is inventoried with parts to respond to road calls, perform minor repairs in the field, and provide inspection of vehicles for those located in the outer regions of the service area, up to two hours from the maintenance shop.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 127 BTA (Butler Transit Authority)

Butler Transit Authority (BTA) House District 130 Hollywood Drive, Suite 101 Butler: 8, 10, 11, 12, 64 Butler, PA 16001 724-283-0445, Ext. 216 Senate District Mr. John H. Paul, Executive Director Butler: 21, 40, 41, 50 www.butlertransitauthority.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 25 Fixed Route Base: $1.25 Population: 31,084 Fixed Route Average: $1.12 Last Base Fare Increase: July 2012 (25%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 218,278 Full-Time Part-Time Senior Passengers: 45,605 Fixed Route: 4 6

Revenue Vehicle Miles: 219,029 Paratransit: 0 0 Revenue Vehicle Hours: 18,021 System-wide: 4 6

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $638,125 Fixed Route: 6 Required Local Match: $39,114 Paratransit: 0 System-wide: 6

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $1,689 $1,689

Local Revenue Purchased $39 Trans $194 $768 Other $286

State Other $798 Salaries & Wages $238

Federal Maint. $658 $43 Fringes Fuel Utils $104 $250 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

128 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary Pennsylvania Public Trans 100 150 200 250 150 225 300 375 12 16 20 50 75 0 4 8 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 129 portation Performance Report –Fiscal Year 2012-13 $100 $10 $12 $20 $40 $60 $80 $0 $1 $2 $3 $4 $5 $6 $7 $8 $9 12 15 $0 $2 $4 $6 $8 $0 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour (Butler Transit Authority) 0 3 6 9 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger BTA

RURAL SYSTEMS BTA (Butler Transit Authority)

Community Transportation RURAL SYSTEMS

Community transportation provided by Butler County Community Action and Development in Butler County (see page 185).

130 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans The Authority replaced wheelchair liftson sixofthebus use, theoriginal vehicle liftsbrok and Butler Township which require heavy useof lifts BTA providestransportationse *State CapitalFunds include Section 1516 Community $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

StateCapital Funds AllocatedbyFiscal Year* rvices to senior livingfacilit Wheelchair LiftReplacementProgram FY otto efrac eot–Fsa er21-3 131 portation Performance Report –Fiscal Year 2012-13 FY e down frequently, increasing maintenance costs andproviding poor reliability.

08

07 ‐ 9FY 09 ‐ 8FY 08

08

09 ‐ 9FY 09 ‐ 0FY 10 and wheelchair accommodations. Duetotheir constant es inits fleet tobetter accommodate BTA customers. Transportation Capital, Section 1514 Capital Budget

ies, senior centers, 09 y, and Section 1517 Capital FormulaFunds. ‐ (Butler Transit Authority) 0FY 10

10 ‐ 1FY 11

10 ‐ 1FY 11

11 andmedical facilitiesin Butler City ‐ 2FY 12

11 ‐ 12

12 ‐ 13 BTA

Capital

RURAL SYSTEMS Carbon County Community Transit

Carbon County Community Transit House District Carbon County Courthouse Carbon: 122 Jim Thorpe, PA 18229-1238 610-432-2523 Senate District Ms. Melissa Gemelli, Assistant Executive Carbon: 14, 29 Director www.carbontransit.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 64 Fixed Route Base: $1.50 Population: 25,419 Fixed Route Average: $1.02 Last Base Fare Increase: Nov 2002 (50%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 7,198 Full-Time Part-Time Senior Passengers: 4,725 Fixed Route: 1 0

Revenue Vehicle Miles: 39,906 Paratransit: 30 0 Revenue Vehicle Hours: 2,786 System-wide: 31 0

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $213,482 Fixed Route: 1 Required Local Match: $30,721 Paratransit: 25 System-wide: 25

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $122 $122

Local Revenue Purchased $19 $4 Trans $108

Federal $25

State $73

Other $13 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

132 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary Pennsylvania Public Trans 100 120 12 15 18 20 40 60 80 0 1 2 3 4 5 6 0 3 6 9 0 Y80 Y91 Y01 Y11 FY 12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 133 portation Performance Report –Fiscal Year 2012-13 Carbon CountyCommunityTransit $12 $15 $18 $10 $20 $30 $40 $50 $0 $3 $6 $9 $0 $1 $2 $3 $4 $5 $6 $0 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour 0 1 2 3 4 5 6 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger

RURAL SYSTEMS Carbon County Community Transit

Community Transportation

Carbon County c/o LANta Shared-Ride Ridership

Carbon County Courthouse 80,000 Jim Thorpe, PA 18229-1238 70,000 610-435-2523 60,000 Ms. Melissa Gemelli, Assistant Executive Director 50,000 40,000 Service Area Statistics (2010 Census) 30,000 Carbon County 20,000 Square Miles: 381 10,000 Population: 65,249 0 65+ Population: 11,644 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.8% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 11 $35. 00 RURAL SYSTEMS Fare Information $30. 00 Average Shared-Ride Fare: $19.82 $25. 00 Cost to Commonwealth $20. 00 per Senior Citizen Trip: $16.77

$15. 00 Last Base Fare Increase: April 2009 $10. 00

Trip Information $5.00 65+ Trips: 31,930 $0.00 PwD Trips: 4,701 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 24,420 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 61,051 MATP Provider: Yes Non-Public Trips: 14,700 Subcontractors: Yes Percent of Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 24% Passenger Fares$ 27,383 1.1% Lottery$ 535,367 20.7% Persons w ith Disabilities Pr ogram $ 75,694 2.9% Area Agency on Aging$ 123,122 4.8% Medical Assistance Transportation Program $ 1,573,632 60.7% MH/ID$ - 0.0% Other$ 28,170 1.1% Shared- Shared- Subsidy$ 228,516 8.8% Ride Ride Operating Total $ 2,591,884 100.0% Admin 69% 7%

134 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Carbon County Community Transit

Capital

StateState Capital Capital Funds Funds Allocated Allocated byby Fiscal Fiscal Year* Year* $180,000 $300,000 $160,000 $140,000$250,000 $120,000$200,000 $100,000 $150,000 $80,000 $100,000$60,000 $40,000 $50,000 $20,000 $0$0 FYFY 08 07‐09‐08 FY FY 09 08‐10‐09 FY 1009‐11‐10 FY FY 1011‐1211 FY FY 11 12‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

Vehicle Purchase RURAL SYSTEMS

In 2013, Carbon County Community Transportation (CCCT) purchased four vehicles as replacements for older, less reliable vehicles. The 12-passenger, two-wheelchair tie-down vans are fully accessible and are used in CCCT’s door-to-door Shared-Ride Program, providing transportation services to the elderly and people with disabilities. The purchase of the gas-powered vehicles is part of a larger effort to replace CCCT’s diesel- powered vehicles with gas-powered vehicles—the gas powered vehicles were determined to be more economical for CCCT’s budget.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 135 CATA (Crawford Area Transportation Authority)

Crawford Area Transportation Authority House District (CATA) Crawford: 5, 6, 17 214 Pine Street Meadville, PA 16335 Senate District 814-336-5600 Crawford: 50 Mr. Timothy Geibel, Executive Director www.catabus.org

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 12 Fixed Route Base: $1.00 Population: 20,060 Fixed Route Average: $0.82 Last Base Fare Increase: August 2005 (33%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 237,705 Full-Time Part-Time Senior Passengers: 36,708 Fixed Route: 5 4

Revenue Vehicle Miles: 238,645 Paratransit: 5 15 Revenue Vehicle Hours: 17,424 System-wide: 10 19

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $557,537 Fixed Route: 8 Required Local Match: $31,238 Paratransit: 25 System-wide: 33

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $1,009 $1,009

Purchased Other Local Operator Trans $89 $37 Revenue $0 Salaries & $160 Wages $274

Maint. $169

Other Salaries & Wages $151 Fuel Utils Fringes State $204 $122 $812 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

136 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary Pennsylvania Public Trans 100 150 200 250 100 150 200 250 300 12 16 20 50 50 0 4 8 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 137 portation Performance Report –Fiscal Year 2012-13 (Crawford Area Transportation(Crawford Area Authority) $15 $30 $45 $60 $75 $10 $12 $0 $1 $2 $3 $4 $5 12 15 18 $0 $0 $2 $4 $6 $8 0 3 6 9 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger CATA

RURAL SYSTEMS CATA (Crawford Area Transportation Authority)

Community Transportation

Crawford Area Transportation Authority Shared-Ride Ridership

214 Pine Street, 45,000 Meadville, PA 16335 40,000 814-336-5600 35,000 Mr. Timothy C. Geibel, Executive Director 30,000 25,000 Service Area Statistics (2010 Census) 20,000 Crawford County 15,000 Square Miles: 1,013 10,000 Population: 88,765 5, 000 0 65+ Population: 14,712 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 16.6% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 13 $20. 00 RURAL SYSTEMS $18. 00 Fare Information $16. 00 Average Shared-Ride Fare: $15.80 $14. 00 Cost to Commonwealth $12. 00 per Senior Citizen Trip: $13.84 $10. 00 $8.00 Last Base Fare Increase: January 2008 $6.00 $4.00 Trip Information $2.00 65+ Trips: 30,860 $0.00 PwD Trips: 3,262 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 2,708 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 36,830 MATP Provider: Yes Non-Public Trips: 9,708 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Operating Program 63% Funding Source Amount % of Total Contracts Passenger Fares$ 46,201 6.4% 6% Lottery$ 426,960 59.5% Persons w ith Disabilities Pr ogram $ 44,017 6.1% Area Agency on Aging$ 33,642 4.7% Medical Assistance Transportation Program $ 48,340 6.7% MH/ID$ - 0.0% Other$ 62,264 8.7% Shared- Subsidy$ 56,429 7.9% Ride Admin Total $ 717,853 100.0% 31%

138 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13

(Crawford Area Transportation Authority) CATA

Capital

StateState Capital Capital Funds Funds Allocated Allocated byby Fiscal Fiscal Year* Year* $700,000 $700,000

$600,000$600,000

$500,000$500,000

$400,000$400,000

$300,000$300,000

$200,000$200,000

$100,000$100,000

$0$0 FYFY 08 07‐09‐08 FY FY 09 08‐10‐09 FY 1009‐11‐10 FY FY 1011‐1211 FY FY 11 12‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

Vehicle Purchase RURAL SYSTEMS

CATA added five body-on-chassis buses and two accessible minivans to the countywide shared-ride operations. The accessible mini-vans are used to provide long distance medical trips and evening shared-ride services in Meadville and Titusville. They allow CATA to offer a more easily accessible vehicle and more comfortable ride for passengers, while reducing operating costs. These buses are used to supplement countywide shared-ride services to six Area Agency on Aging Senior Center facilities and other destinations throughout the County.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 139 DuFAST (DuBois, Falls Creek, Sandy Township Joint Transp. Authority)

DuBois, Falls Creek, Sandy Township House District Joint Transportation Authority (DuFAST) Clearfield: 75 178 Spider Lake Road DuBois, PA 15801 Senate District 814-371-3940 Clearfield: 25, Ms. Kristen Vida, Executive Director www.dufast.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 56 Fixed Route Base: $1.25 Population: 20,327 Fixed Route Average: $0.61 Last Base Fare Increase: July 2009 (25%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 65,266 Full-Time Part-Time Senior Passengers: 24,586 Fixed Route: 7 3

Revenue Vehicle Miles: 128,775 Paratransit: 0 0 Revenue Vehicle Hours: 10,356 System-wide: 7 3

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $466,124 Fixed Route: 6 Required Local Match: $38,153 Paratransit: 0 System-wide: 6

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $599 $599

Other Local Operator Salaries & $38 Salaries & Wages Wages $99 $191 Revenue $40

Fringes $95

State Other $521 $92 Maint. Fuel Utils $26 $96 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

140 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (DuBois, FallsCreek,Sandy Town Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 120 160 200 Pennsylvania Public Trans 12 15 20 40 60 80 40 80 0 3 6 9 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 141 portation Performance Report –Fiscal Year 2012-13 ship JointTran $10 $12 $15 $30 $45 $60 $75 10 $0 $2 $4 $6 $8 $0 $1 $2 $3 $4 $5 $0 0 2 4 6 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY 12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger sp. Authority) DuFAST

RURAL SYSTEMS DuFAST (DuBois, Falls Creek, Sandy Township Joint Transp. Authority)

Community Transportation RURAL SYSTEMS

Community transportation provided by Area Transportation Authority of North Central PA in Cameron, Clearfield, Elk, Jefferson, McKean, and Potter counties (see page 126).

142 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (DuBois, FallsCreek,Sandy Town Pennsylvania Public Trans passengers to accuratelypredict stops associated with the route are displayed. The bus w selected from thelegendlocated totherightof screen. ability tosee vehiclelocations in real-time through t DuFAST Transit is currently implementing anIntelligent *State CapitalFunds include Section 1516 Community $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

Intelligent TransportationSystem Project StateCapital Funds Allocatedby Fiscal Year* FY FY otto efrac eot–Fsa er21-3 143 portation Performance Report –Fiscal Year 2012-13 arrival timeatthe bus stop.

08

07 ‐ 9FY 09 ‐ 8FY 08

ship JointTran 08

09 ‐ ‐ 9FY 09 0FY 10 he authority's website, www.dufast.com. Routes can be Transportation System. Passengers and staff have the Transportation Capital, Section 1514 Capital Budget

09 y, and Section 1517 Capital FormulaFunds. ill also appear as ittravels along the route, allowing Once arouteisselected, theroute patternand the

10 ‐ 0FY 10 ‐ 1FY 11 sp. Authority)

10 ‐ 1FY 11

11 ‐ 2FY 12

11 ‐ 12

12 DuFAST ‐ 13

Capital

RURAL SYSTEMS EMTA (Endless Mountains Transportation Authority)

Endless Mountains Transportation House District Authority (EMTA) Bradford: 68, 110 Sullivan: 110 27824 Route 220 Tioga: 68 Athens, PA 18810 570-888-7330 Senate District Mr. William Nichols, Jr., Bradford: 23 Sullivan: 23 Acting General Manager Tioga: 25 www.emtatransit.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 726 Fixed Route Base: $1.00 Population: 61,852 Fixed Route Average: $0.59 Last Base Fare Increase: October 2005 (33%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 125,316 Full-Time Part-Time Senior Passengers: 11,437 Fixed Route: 8 13

Revenue Vehicle Miles: 469,600 Paratransit: 9 17 Revenue Vehicle Hours: 22,884 System-wide: 17 30

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $615,156 Fixed Route: 19 Required Local Match: $51,763 Paratransit: 44 System-wide: 63

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $1,117 $1,117

Other Local Revenue $162 Operator $39 $132 Maint. Salaries & $74 Wages $305

State $354

Fuel Utils $247 Other Salaries & Federal Fringes Wages $592 $158 $171 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

144 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 100 200 300 400 500 600 700 800 120 160 200 Pennsylvania Public Trans 10 20 30 40 50 40 80 0 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) (Endless MountainsTransportation Authority) otto efrac eot–Fsa er21-3 145 portation Performance Report –Fiscal Year 2012-13 $12 $15 $15 $30 $45 $60 $75 $10 $0 $3 $6 $9 $0 $0 $2 $4 $6 $8 0 1 2 3 4 5 6 7 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger EMTA

RURAL SYSTEMS EMTA (Endless Mountains Transportation Authority)

Community Transportation

Endless Mountains Transportation Authority Shared-Ride Ridership

27824 Route 220 80,000 Athens, PA 18810 70,000 570-888-7330 60,000 Mr. William Nichols, Jr., Acting General Manager 50,000 40,000 Service Area Statistics (2010 Census) 30,000 Bradford, Sullivan, and Tioga Counties 20,000 Square Miles: 2,734 10,000 Population: 111,031 0 65+ Population: 20,271 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.3% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 32 $40. 00 RURAL SYSTEMS $35. 00 Fare Information $30. 00 Average Shared-Ride Fare: $30.45 Cost to Commonwealth $25. 00 per Senior Citizen Trip: $28.10 $20. 00

Last Base Fare Increase: August 2009 $15. 00 $10. 00 Trip Information $5.00 65+ Trips: 29,344 $0.00 PwD Trips: 6,591 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 28,043 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 63,978 MATP Provider: Yes Non-Public Trips: 1,921 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Ride Admin 15% Funding Source Amount % of Total Passenger Fares$ 58,682 2.4% Lottery$ 762,949 31.3% Persons w ith Disabilities Pr ogram $ 164,922 6.8% Area Agency on Aging$ 108,564 4.5% Medical Assistance Transportation Program $ 896,004 36.8% MH/ID$ 163,703 6.7% Exclusive Human Other$ 112,151 4.6% Shared- Service Subsidy$ 168,295 6.9% Ride Program Total $ 2,435,270 100.0% Operating Contracts 80% 5%

146 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13

(Endless Mountains Transportation Authority) EMTA

Capital

StateState Capital Capital Funds Funds AllocatedAllocated by by Fiscal Fiscal Year* Year* $400,000$400,000

$350,000$350,000

$300,000$300,000

$250,000$250,000

$200,000$200,000

$150,000$150,000

$100,000$100,000

$50,000$50,000

$0$0 FYFY 07 08‐08‐09 FY FY 08 09‐09‐10 FY 09 10‐10‐11 FY 10 11‐11‐12 FY 1112‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

CNG Fueling Station Project RURAL SYSTEMS

EMTA used a grant from the Pennsylvania Department of Environmental Protection to establish a public-private partnership with Williams Oil Company/Dandy Mini Marts to build a compressed natural gas (CNG) fueling facility in Athens, Pennsylvania, and to purchase EMTA’s first CNG vehicle. The CNG Fueling Station project allowed EMTA to begin converting its transit fleet of more than 60 vehicles to CNG. EMTA’s transition to CNG will significantly reduce fuel expenses and greenhouse gas emissions. The CNG facility was designed to have sufficient capacity to allow for the further expansion of EMTA’s fleet.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 147 IndiGO (Indiana County Transit Authority)

Indiana County Transit Authority House District (IndiGO) Indiana: 60, 62, 66 P.O. Box 869, 1657 Saltsburg Avenue Indiana, PA 15701 Senate District 724-465-2140, Ext. 106 Indiana: 41 Mr. John R. Kanyan, Executive Director www.indigobus.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 504 Fixed Route Base: $1.25 Population: 65,500 Fixed Route Average: $1.44 Last Base Fare Increase: Sep. 2010 (25%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 451,123 Full-Time Part-Time Senior Passengers: 17,849 Fixed Route: 36 14

Revenue Vehicle Miles: 493,088 Paratransit: 1 5 Revenue Vehicle Hours: 36,246 System-wide: 37 19

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $1,091,864 Fixed Route: 23 Required Local Match: $49,367 Paratransit: 14 System-wide: 37

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $2,378 $2,378

Other Fringes Local Salaries & $552 $49 Wages $507 Revenue Fuel Utils $642 $133

Maint. State $237 $1,290

Purchased Operator Trans Salaries & $7 Wages Other Federal $790 $152 $397 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

148 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 150 300 450 600 750 150 300 450 600 750 Pennsylvania Public Trans 10 20 30 40 50 0 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 149 portation Performance Report –Fiscal Year 2012-13 (Indiana County Transit Authority) $15 $30 $45 $60 $75 $90 $12 $15 $18 $21 $0 $1 $2 $3 $4 $5 $6 $7 $8 12 16 20 $0 $0 $3 $6 $9 0 4 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger IndiGO

RURAL SYSTEMS IndiGO (Indiana County Transit Authority)

Community Transportation

Indiana County Transit Authority Shared-Ride Ridership

P.O. Box 869, 1657 Saltsburg Avenue 45,000 Indiana, PA 15701 40,000 724-465-2140 35,000 Mr. John R. Kanyan, Executive Director 30,000 25,000 Service Area Statistics (2010 Census) 20,000 Indiana County 15,000 Square Miles: 829 10,000 Population: 88,880 5, 000 0 65+ Population: 13,944 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.7% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 14 $25. 00 RURAL SYSTEMS Fare Information $20. 00 Average Shared-Ride Fare: $15.87 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $14.31 $10. 00 Last Base Fare Increase: February 2008 $5.00 Trip Information 65+ Trips: 27,772 $0.00 PwD Trips: 1,156 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 3,120 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 32,048 MATP Provider: Yes Non-Public Trips: 35,614 Subcontractors: Yes Percent of Service Subcontracted: 38%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Ride Operating 32% Funding Source Amount % of Total Passenger Fares$ 20,674 1.3% Lottery$ 397,352 24.8% Persons w ith Disabilities Pr ogram $ 18,293 1.1% Area Agency on Aging$ 74,433 4.6% Medical Assistance Transportation Program $ 1,042,870 65.1% MH/ID$ 12,800 0.8% Exclusive Human Other$ 1,089 0.1% Service Shared- Subsidy$ 34,661 2.2% Program Ride Total Contracts Admin $ 1,602,172 100.0% 64% 4%

150 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13

(Indiana County Transit Authority) IndiGO

Capital

StateState Capital Capital Funds Funds Allocated Allocated byby Fiscal Fiscal Year* Year* $250,000 $250,000

$200,000$200,000

$150,000$150,000

$100,000$100,000

$50,000$50,000

$0$0 FYFY 08 07‐09‐08 FY FY 09 08‐10‐09 FY 1009‐11‐10 FY FY 1011‐1211 FY FY 11 12‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

RURAL SYSTEMS CNG Bus Replacement Project

IndiGO purchased two 30-foot CNG buses to replace older fleet. The new, more efficient buses were placed into service on April 1, 2013. The use of CNG buses continues to reduce IndiGO’s operating expenses on an annual basis, as the cost of CNG is less than the cost of diesel fuel. The CNG vehicles can accommodate 25 passengers, and the updated engines comply with Clean Air Act regulations.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 151 Mid County Transit Authority

Mid County Transit Authority House District 220 North Grant Avenue Armstrong: 60, 63 Kittanning, PA 16201 724-548-8696 Senate District Ms. Patti Lynn Baker, General Manager Armstrong: 41 www.tandctransit.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 24 Fixed Route Base: $1.25 Population: 17,610 Fixed Route Average: $1.46 Last Base Fare Increase: April 2012 (25%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 44,909 Full-Time Part-Time Senior Passengers: 17,546 Fixed Route: 5 1

Revenue Vehicle Miles: 144,061 Paratransit: 10 5 Revenue Vehicle Hours: 9,690 System-wide: 15 6

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $502,281 Fixed Route: 6 Required Local Match: $34,830 Paratransit: 15 System-wide: 21

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $582 $582

Other Local Revenue Salaries & $35 $65 Wages Fringes $124 $147

State $161

Operator Salaries & Fuel Utils Wages $91 Federal $127 Other Maint. $321 $69 $24 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

152 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary 120 160 200 Pennsylvania Public Trans 100 12 16 20 40 80 20 40 60 80 0 4 8 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 153 portation Performance Report –Fiscal Year 2012-13 Mid CountyTransit Authority $12 $15 $15 $30 $45 $60 $75 $10 $12 $14 $0 $3 $6 $9 $0 $0 $2 $4 $6 $8 0 1 2 3 4 5 6 7 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger

RURAL SYSTEMS Mid County Transit Authority

Community Transportation

Town & Country Transit Shared-Ride Ridership

220 North Grant Avenue 40,000 Kittanning, PA 16201 35,000 724-548-8696 30,000 Ms. Patti Lynn Baker, General Manager 25,000 20,000 Service Area Statistics (2010 Census) 15,000 Armstrong County 10,000 Square Miles: 654 5, 000 Population: 68,941 0 65+ Population: 12,687 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.4% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 15 $35. 00 RURAL SYSTEMS Fare Information $30. 00 Average Shared-Ride Fare: $17.02 $25. 00 Cost to Commonwealth $20. 00 per Senior Citizen Trip: $13.85

$15. 00 Last Base Fare Increase: August 2010 $10. 00

Trip Information $5.00 65+ Trips: 23,796 $0.00 PwD Trips: 5,039 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 6,859 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 35,694 MATP Provider: No Non-Public Trips: 0 Subcontractors: Yes Percent of Service Subcontracted: 1%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding

Shared- Ride Funding Source Amount % of Total Admin Passenger Fares$ 50,609 5.8% 29% Lottery$ 329,471 37.5% Persons w ith Disabilities Pr ogram $ 81,778 9.3% Area Agency on Aging$ 50,245 5.7% Medical Assistance Transportation Program $ - 0.0% MH/ID$ 91,041 10.4% Shared- Other$ 2,903 0.3% Ride Subsidy$ 272,923 31.1% Operating 71% Total $ 878,970 100.0%

The PwD program was implemented in FY 2009-10.

154 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13

Mid County Transit Authority

Capital

StateState Capital Capital Funds Funds AllocatedAllocated by by Fiscal Fiscal Year* Year* $300,000$300,000

$250,000$250,000

$200,000$200,000

$150,000$150,000

$100,000$100,000

$50,000$50,000

$0$0 FYFY 07 08‐08‐09 FY FY 08 09‐09‐10 FY 09 10‐10‐11 FY 10 11‐11‐12 FY 1112‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

Vehicle and Facility Accessibility Project RURAL SYSTEMS

Mid-County Transit Authority, Town & Country Transit, improved its facility and fleet to increase accessibility for patrons with limited mobility. Town & Country installed two accessible doors at its main office facility in Kittanning and added two body-on-chassis Ford F450 cutaways equipped with heavy-duty 1,000-pound lifts and three wheelchair positions. The heavy-duty lifts accommodate larger mobility devices, and the additional tie- down positions allow Town & Country to transport more wheelchairs and scooters.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 155 MCTA (Monroe County Transportation Authority)

Monroe County Transportation House District Authority (MCTA) Monroe: 118, 139, 176, 189 P.O. Box 339 Scotrun, PA 18355-0339 Senate District 570-839-6282, Ext. 411 Monroe: 14, 16, 18, 20, 22, 29 Ms. Peggy Howarth, Executive Director www.gomcta.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 417 Fixed Route Base: $1.25 Population: 141,292 Fixed Route Average: $1.92 Last Base Fare Increase: Feb. 1996 (25%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 239,311 Full-Time Part-Time Senior Passengers: 30,105 Fixed Route: 15 4

Revenue Vehicle Miles: 536,853 Paratransit: 6 23 Revenue Vehicle Hours: 31,585 System-wide: 21 27

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $1,646,699 Fixed Route: 11 Required Local Match: $127,847 Paratransit: 33 System-wide: 44

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $3,254 $3,254

Other Local Revenue Salaries & Fringes $128 $329 Wages $713 $831

Federal State $1,021 $1,776 Operator Salaries & Fuel Utils Wages $556 $608 Other Maint. $318 $228 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

156 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Shuttle servicewas discontinuedinMay Passengers include passengers. ADA complementary Pennsylvania Public Trans 100 200 300 400 500 600 100 150 200 250 300 350 400 10 15 20 25 30 35 40 50 0 5 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) 2011 resulting in decreased revenue. indecreasedrevenue. resulting 2011 (Monroe County Transportation Authority) otto efrac eot–Fsa er21-3 157 portation Performance Report –Fiscal Year 2012-13 $100 $120 $12 $15 $18 $10 $15 $20 $25 $20 $40 $60 $80 10 $0 $3 $6 $9 $0 $5 $0 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour 0 1 2 3 4 5 6 7 8 9 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger MCTA

RURAL SYSTEMS MCTA (Monroe County Transportation Authority)

Community Transportation

Monroe County Transportation Authority Shared-Ride Ridership

P.O. Box 339 80,000 Scotrun, PA 18355-0339 70,000 570-839-6282 60,000 Ms. Peggy Howarth, Executive Director 50,000 40,000 Service Area Statistics (2010 Census) 30,000 Monroe County 20,000 Square Miles: 609 10,000 Population: 169,842 0 65+ Population: 21,701 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 12.8% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 20 $25. 00 RURAL SYSTEMS Fare Information $20. 00 Average Shared-Ride Fare: $20.69 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $16.87 $10. 00 Last Base Fare Increase: May 2011 $5.00 Trip Information 65+ Trips: 35,884 $0.00 PwD Trips: 9,011 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 28,750 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 73,645 MATP Provider: Yes Non-Public Trips: 28,396 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 16% Passenger Fares$ 77,192 4.1% Lottery$ 605,520 32.2% Persons w ith Disabilities Pr ogram $ 159,483 8.5% Area Agency on Aging$ 59,171 3.1% Medical Assistance Transportation Program $ 825,486 43.9% Shared- Ride MH/ID$ 97,171 5.2% Admin Other$ 56,770 3.0% 20% Shared- Subsidy$ - 0.0% Ride Total $ 1,880,793 100.0% Operating 64%

158 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (Monroe County Transportation Authority) MCTA

Capital

StateState Capital Capital Funds Funds Allocated Allocated byby Fiscal Fiscal Year* Year* $250,000 $250,000

$200,000$200,000

$150,000$150,000

$100,000$100,000

$50,000$50,000

$0$0 FYFY 08 07‐09‐08 FY FY 09 08‐10‐09 FY 1009‐11‐10 FY FY 1011‐1211 FY FY 11 12‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

RURAL SYSTEMS

Low-Emission Bus Purchase

MCTA purchased eight new 35-foot, low-floor buses during FY 2012-13. The new low-emission diesel vehicles provide additional seating capacity for MCTA’s increasing ridership and feature new farebox technology that is expected to improve on-time performance. The new buses offer increased reliability for passengers and reduce maintenance costs.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 159 Mount Carmel, Borough of

Borough of Mount Carmel House District 137 West 4th Street Northumberland: 107 Mount Carmel, PA 17851 570-339-3956 Senate District Ms. Megan Janolek, Executive Director Northumberland: 27

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 50 Fixed Route Base: $1.00 Population: 29,713 Fixed Route Average: $1.02 Last Base Fare Increase: August 2007 (43%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 23,055 Full-Time Part-Time Senior Passengers: 12,589 Fixed Route: 2 3

Revenue Vehicle Miles: 51,058 Paratransit: 0 0 Revenue Vehicle Hours: 4,790 System-wide: 2 3

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $283,720 Fixed Route: 4 Required Local Match: $10,025 Paratransit: 0 System-wide: 4

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s)

$209 $209 Purchased Local Trans State $10 Revenue $115 $66 $11 Other $6

Other Maint. Salaries & $3 Wages $74 Fuel Utils Federal $11 $122 Some contracted maintenance may be reported as “Other Services.”

160 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Reported ridership prior to FY 2011-12 may have been overst may have been FY 2011-12 priorto ridership Reported Pennsylvania Public Trans 10 20 30 40 50 60 10 20 30 40 50 60 0 1 2 3 4 5 6 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 161 portation Performance Report –Fiscal Year 2012-13 ated. FY 2011-12 and FY 2012-13 ridership iscorrect. ridership FY2012-13 and FY2011-12 ated. Mount Carmel,Boroughof $100 $120 $10 $15 $20 $25 $30 $20 $40 $60 $80 10 12 14 $0 $5 $0 $1 $1 $2 $2 $3 $0 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour 0 2 4 6 8 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger

RURAL SYSTEMS Mount Carmel, Borough of

Community Transportation RURAL SYSTEMS

Community transportation provided by Northumberland County Transportation in Northumberland County (see page 198).

162 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans several public meetingsto gain input from thepotentialus improved transit operations overt Mt. Carmelinitiated aTransit Development Planin2013 *State CapitalFunds include Section 1516 Community $10,000 $15,000 $20,000 $25,000 $5,000 $10,000 $15,000 $20,000 $25,000 $5,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

StateCapital Funds Allocatedby Fiscal Year* FY FY otto efrac eot–Fsa er21-3 163 portation Performance Report –Fiscal Year 2012-13

08

07 he nextfiveyears.TheTDPincluded ‐ 9FY 09 ‐ 8FY 08 Transit DevelopmentPlan

08

09 ‐ ‐ 9FY 09 0FY 10 Mount Carmel,Boroughof Transportation Capital, Section 1514 Capital Budget to evaluate thecurrent service and establish a plan for ers ofthe system.The TDPwillbe completed in 2014.

09 y, and Section 1517 Capital FormulaFunds.

10 ‐ 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

conducting rider surveysandhosting 11 ‐ 2FY 12

11 ‐ 12

12 ‐ 13

Capital

RURAL SYSTEMS NCATA (New Castle Area Transit Authority)

New Castle Area Transit Authority House District (NCATA) Lawrence: 9, 10, 17 311 Mahoning Avenue New Castle, PA 16102 Senate District 724-654-3130 Lawrence: 47, 50 Mr. Leonard L. Lastoria, General Manager www.newcastletransit.org

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 178 Fixed Route Base: $1.00 Population: 74,880 Fixed Route Average: $2.15 Last Base Fare Increase: March 2012 (33%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 624,707 Full-Time Part-Time Senior Passengers: 81,002 Fixed Route: 55 0

Revenue Vehicle Miles: 1,226,878 Paratransit: 0 0 Revenue Vehicle Hours: 57,152 System-wide: 55 0

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $3,656,618 Fixed Route: 35 Required Local Match: $173,545 Paratransit: 0 System-wide: 35

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $7,103 $7,103

Fringes Local Revenue $2,900 Other $172 $1,085 Salaries & Wages $697

State $2,727

Fuel Utils $1,016

Maint. Operator $392 Federal Salaries & Purchased $3,119 Wages Other Trans $1,526 $524 $48 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

164 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Reported ridership prior to FY 2011-12 may have been overst may have been FY 2011-12 priorto ridership Reported Passengers include passengers. ADA complementary Pennsylvania Public Trans 1,000 1,200 1,400 1,000 1,200 1,400 200 400 600 800 200 400 600 800 10 20 30 40 50 60 70 0 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 165 portation Performance Report –Fiscal Year 2012-13 (New Castle Area Transit Authority) ated. FY 2011-12 and FY 2012-13 ridership iscorrect. ridership FY2012-13 and FY2011-12 ated. $100 $120 $140 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour $10 $12 $10 $12 $14 $16 $18 $20 $20 $40 $60 $80 10 15 20 25 $0 $2 $4 $6 $8 $0 $2 $4 $6 $8 $0 Total Ridership PerRevenue VehicleHour 0 5 Operating Expense PerPassenger FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 NCATA

RURAL SYSTEMS

NCATA (New Castle Area Transit Authority)

Community Transportation RURAL SYSTEMS

Community transportation provided by Allied Coordinated Transportation Services, Inc., in Lawrence County (see page 182).

166 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans conventional buses. NCATA anticipates a25percent dropin buses also provide superior acceleration andbetter optimized for city busdutycycles t emissions, save onfuel,andaresmoother andquieter t NCATA is beginningtotransition itsfleettodiesel-ele *State CapitalFunds include Section 1516 Community $100,000 $120,000 $140,000 $160,000 $180,000 $200,000 $20,000 $40,000 $60,000 $80,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $50,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

StateCapital Funds Allocatedby Fiscal Year* FY otto efrac eot–Fsa er21-3 167 portation Performance Report –Fiscal Year 2012-13 FY

Diesel-Electric Hybrid BusProject hat typicallyhavelow av 08

07 ‐ 9FY 09 ‐ 8FY 08 (New Castle Area Transit Authority)

08

09 ‐ ‐ 9FY 09 0FY 10 bus fueleconomy andproduce fewer emissions than ctric hybridbusesthatwill han conventional diesel buses. Hybrid buses are Transportation Capital, Section 1514 Capital Budget erage speeds and makefrequent stops. Hybrid

y, and Section 1517 Capital FormulaFunds. 09

diesel fuelusage in eachofthehybridbuses. 10 ‐ 0FY 10 ‐ 1FY 11

10 ‐ 1FY 11

11 ‐ 2FY 12 produce significantly lower

11 ‐ 12

12 ‐ 13 NCATA

Capital

RURAL SYSTEMS STS (Schuylkill Transportation System)

Schuylkill Transportation System (STS) House District 252 Industrial Park Road Schuylkill: 123, 124, 125 St. Clair, PA 17970 570-429-2701 Senate District Mr. Michael Micko, Executive Director Schuylkill: 29 www.go-sts.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 277 Fixed Route Base: $1.30 Population: 97,441 Fixed Route Average: $1.39 Last Base Fare Increase: July 2012 (4%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 217,381 Full-Time Part-Time Senior Passengers: 82,832 Fixed Route: 25 4

Revenue Vehicle Miles: 334,676 Paratransit: 22 14 Revenue Vehicle Hours: 19,143 System-wide: 47 18

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $1,353,358 Fixed Route: 14 Required Local Match: $50,679 Paratransit: 29 System-wide: 43

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $1,841 $1,841

Other Fringes Local Revenue Salaries & $404 $41 $207 Wages $479

Fuel Utils Federal $336 $408

Maint. $88 State $1,185 Operator Purchased Salaries & Trans Wages Other $11 $385 $138 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

168 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary Pennsylvania Public Trans 100 200 300 400 500 100 150 200 250 300 10 15 20 25 30 50 0 5 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 169 portation Performance Report –Fiscal Year 2012-13 (Schuylkill Transportation System) $100 $120 $10 $10 $12 $20 $40 $60 $80 10 12 14 $0 $2 $4 $6 $8 $0 $2 $4 $6 $8 $0 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour 0 2 4 6 8 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger STS

RURAL SYSTEMS STS (Schuylkill Transportation System)

Community Transportation

Schuylkill Transportation System Shared-Ride Ridership

252 Industrial Park Road 140, 000

St. Clair, PA 17970 120, 000 570-429-2701 100, 000 Mr. Michael Micko, Executive Director 80,000 60,000 Service Area Statistics (2010 Census) 40,000

Schuylkill County 20,000 Square Miles: 778 0 Population: 148,289 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 65+ Population: 26,828 % of Population 65 and older: 18.1% 65+ PwD Total Shared-Ride Fare Recovery

Vehicles Operated in Maximum Service $25. 00 RURAL SYSTEMS Community Transportation: 26 $20. 00 Fare Information Average Shared-Ride Fare: $16.56 $15. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $13.95 Last Base Fare Increase: July 2012 $5.00

Trip Information $0.00 65+ Trips: 51,616 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 13,430 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 14,068 Total Shared-Ride Trips: 79,114 MATP Provider: Yes Subcontractors: Yes Non-Public Trips: 39,840 Percent of Service Subcontracted: 46%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 16% Passenger Fares$ 164,035 8.2% Lottery$ 719,869 35.9% Persons w ith Disabilities Pr ogram $ 186,751 9.3% Area Agency on Aging$ 68,779 3.4% Medical Assistance Transportation Program $ 280,654 14.0% MH/ID$ - 0.0% Shared- Other$ 340,878 17.0% Shared- Ride Ride Subsidy$ 244,555 12.2% Operating Admin 70% Total $ 2,005,521 100.0% 14%

170 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Pennsylvania Public Trans for STS’sfixed-routefleet. Motorola radio repeaters andantennae andinstalling them efficiency standards and experience less interferen STS upgradedoper itsUHFtwo-wayradiorepeaters to *State CapitalFunds include Section 1516 Community $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 Bonds, Section 1514 Asset Improvement Discretionar $0 $0 State Capital Funds Allocatedby Fiscal Year*

StateCapital Funds Allocatedby Fiscal Year* FY otto efrac eot–Fsa er21-3 171 portation Performance Report –Fiscal Year 2012-13 FY

08

07 ‐ 9FY 09 ‐ 8FY 08 Radio System Upgrade Vehicle Replacement (Schuylkill Transportation System)

08

09 ‐ ‐ 9FY 09 0FY 10 ce. This $63,000-project consisted ofupgrading two Transportation Capital, Section 1514 Capital Budget ontowers, andupgrading 14narrowband UHFradios

ate onthenarrowbandwidt y, and Section 1517 Capital FormulaFunds. 09

10 ‐ 0FY 10 ‐ 1FY 11

10 ‐ services. safe shared-ride transportation passengers and allowforreliable and vehicles seat between13 and17 that were older and unreliable. The vehicles were usedto replace buses seven shared-ride vehicles. The During replaced FY2012-13, STS 1FY 11

11 ‐ 2FY 12

11 ‐ 12

h of 12.5 kHz to meet12.5 kHzto h of 12 ‐ 13 STS

Capital

RURAL SYSTEMS VCTO (Venango County Transportation Office)

Venango County Transportation Office House District (VCTO) Venango: 64 1 Dale Avenue Franklin, PA 16323 Senate District 814-432-3949 Venango: 21 Ms. Karen Clark, Transportation Manager www.co.venango.pa.us

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 100 Fixed Route Base: $1.50 Population: 33,759 Fixed Route Average: $1.54 Last Base Fare Increase: July 2005 (20%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 63,787 Full-Time Part-Time Senior Passengers: 11,482 Fixed Route: 5 5

Revenue Vehicle Miles: 163,815 Paratransit: 0 0 Revenue Vehicle Hours: 7,803 System-wide: 5 5

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $298,233 Fixed Route: 3 Required Local Match: $21,901 Paratransit: 0 System-wide: 3

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $433 $433

Other Fringes Local Salaries & $82 $22 Revenue Wages $79 $61

Fuel Utils $93 Federal $27

Operator Salaries & State Wages Maint. $305 $121 Other $29 $47 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

172 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary Pennsylvania Public Trans 120 160 200 10 40 80 10 20 30 40 50 60 70 0 2 4 6 8 0 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 173 portation Performance Report –Fiscal Year 2012-13 (Venango Transportation County Office) $10 $20 $30 $40 $50 $60 $10 $12 10 $0 $2 $4 $6 $8 $0 $0 $2 $4 $6 $8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour 0 2 4 6 8 Total Ridership PerRevenue VehicleHour FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger VCTO

RURAL SYSTEMS VCTO (Venango County Transportation Office)

Community Transportation

Venango County Transportation Office Shared-Ride Ridership

1 Dale Avenue 40,000 Franklin, PA 16323 35,000 814-432-3949 30,000 Ms. Karen Clark, Transportation Manager 25,000 20,000 Service Area Statistics (2010 Census) 15,000 Venango County 10,000 Square Miles: 675 5, 000 Population: 54,984 0 65+ Population: 9,884 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.0% 65+ Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 11 $30. 00 RURAL SYSTEMS Fare Information $25. 00

Average Shared-Ride Fare: $17.68 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $14.68 $15. 00

Last Base Fare Increase: June 2012 $10. 00

$5.00 Trip Information 65+ Trips: 13,149 $0.00 PwD Trips: 0 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 13,768 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 26,917 MATP Provider: Yes Non-Public Trips: 33,000 Subcontractors: No Percent of Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Exclusive Human Service Program Funding Source Amount % of Total Contracts 43% Passenger Fares$ 109 0.0% Lottery$ 193,029 24.1% Persons w ith Disabilities Pr ogram $ - 0.0% Area Agency on Aging$ 139,731 17.4% Medical Assistance Transportation Program $ 178,821 22.3% MH/ID$ 289,717 36.2% Other$ - 0.0% Shared- Shared- Subsidy$ - 0.0% Ride Ride Total $ 801,407 100.0% Admin Operating 11% 46%

174 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (Venango County Transportation Office) VCTO

Capital

StateState Capital Capital Funds Funds AllocatedAllocated by by Fiscal Fiscal Year* Year* $40,000$40,000

$35,000$35,000

$30,000$30,000

$25,000$25,000

$20,000$20,000

$15,000$15,000

$10,000$10,000

$5,000$5,000

$0 FYFY 07 08‐08‐09 FY 08 09‐09‐10 FY 09 10‐10‐11 FY 1011‐11‐12 FY FY 1112‐12‐13

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

RURAL SYSTEMS

Equipment Upgrade

VCTO received a capital grant to upgrade equipment at the Venango County Garage. The addition of this equipment will allow many previously outsourced repairs to be performed in-house and will streamline vehicle operations. The facility is now a fleet inspection station for all county vehicles adding to the viability of the entire operation.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 175 Warren County, Transit Authority of

Transit Authority of Warren County House District 42 Clark Street Warren: 65 Warren, PA 16365 814-723-1874 Senate District Mr. John Aldrich, Executive Director Warren: 21, 25 www.tawcbus.com

Service Area Statistics (2010 Census) Current Fare Information Square Miles: 279 Fixed Route Base: $1.00 Population: 25,626 Fixed Route Average: $0.84 Last Base Fare Increase: July 2012 (33%) RURAL SYSTEMS

Act 44 Fixed Route Distribution Factors Current Employees Total Passengers: 72,229 Full-Time Part-Time Senior Passengers: 8,991 Fixed Route: 6 4

Revenue Vehicle Miles: 187,802 Paratransit: 6 4 Revenue Vehicle Hours: 10,087 System-wide: 12 8

Act 44 Operating Assistance Current Fleet Size Section 1513 Allocation: $518,216 Fixed Route: 5 Required Local Match: $34,699 Paratransit: 17 System-wide: 22

OPERATING BUDGET Operating Expense (000’s) Operating Funds (000’s) $802 $802

Maint. Other Operator Local Revenue $25 $58 Salaries & $34 $67 Wages $181 Federal $231 Fuel Utils $204

State Other $470 Salaries & Wages Fringes $108 $226 Expense includes ADA complementary expense. Revenue includes ADA complementary revenue. Some contracted maintenance may be reported as “Other Services.”

176 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Passengers include ADA complementary passengers. Passengers include passengers. ADA complementary Pennsylvania Public Trans 100 150 200 250 10 20 30 40 50 60 70 80 10 12 14 50 0 0 2 4 6 8 0 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Hours (000’s) Revenue Vehicle Miles (000’s) Total Passengers (000’s) otto efrac eot–Fsa er21-3 177 portation Performance Report –Fiscal Year 2012-13 Warren County, Transit Authority of $10 $12 $14 $10 $20 $30 $40 $50 $60 $70 $80 $90 $0 $2 $4 $6 $8 $0 $1 $2 $3 $4 $5 $6 $7 $0 0 1 2 3 4 5 6 7 8 Operating Revenue PerRevenue Vehicle Hour Operating Expense PerRevenue Vehicle Hour Total Ridership PerRevenue VehicleHour Y80 Y91 Y01 Y11 FY 12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY 12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 FY08-09 FY09-10 FY10-11 FY11-12 FY 12-13 FY FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger

RURAL SYSTEMS Warren County, Transit Authority of

Community Transportation

Transit Authority of Warren County Shared-Ride Ridership

42 Clark Street 45,000 Warren, PA 16365 40,000 814-723-1874 35,000 Mr. John Aldrich, Executive Director 30,000 25,000 Service Area Statistics (2010 Census) 20,000 Warren County 15,000 Square Miles: 883 10,000 Population: 41,815 5, 000 0 65+ Population: 7,840 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.7% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 7 $14. 00 RURAL SYSTEMS Fare Information $12. 00 Average Shared-Ride Fare: $11.82 $10. 00 Cost to Commonwealth $8.00 per Senior Citizen Trip: $11.80

$6.00 Last Base Fare Increase: September 2010 $4.00

Trip Information $2.00 65+ Trips: 30,010 $0.00 PwD Trips: 474 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 Other Shared-Ride Trips: 8,090 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 38,574 MATP Provider: Yes Non-Public Trips: 807 Subcontractors: Yes Percent of Service Subcontracted: 12%

COMMUNITY TRANSPORTATION OPERATING BUDGET

Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service 9% Program Funding Source Amount % of Total Contracts 40% Passenger Fares$ 9,721 1.2% Lottery$ 354,165 42.9% Persons w ith Disabilities Pr ogram $ 1,092 0.1% Area Agency on Aging$ 55,000 6.7% Medical Assistance Transportation Program $ 356,943 43.3% MH/ID$ - 0.0% Other$ 47,788 5.8% Shared- Subsidy$ - 0.0% Ride Total $ 824,709 100.0% Operating 51%

178 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Warren County, Transit Authority of

Capital

StateState Capital Capital Funds Funds Allocated Allocated byby Fiscal Fiscal Year* Year* $350,000 $350,000

$300,000$300,000

$250,000$250,000

$200,000$200,000

$150,000$150,000

$100,000$100,000

$50,000$50,000

$0$0 FYFY 08 07‐09‐08 FY FY 09 08‐10‐09 FY 1009‐11‐10 FY FY 1011‐1211 FY FY 11 12‐‐1213

*State Capital Funds include Section 1516 Community Transportation Capital, Section 1514 Capital Budget Bonds, Section 1514 Asset Improvement Discretionary, and Section 1517 Capital Formula Funds.

RURAL SYSTEMS

Vehicle Replacement

The Warren County Transit Authority replaced one of its shared-ride buses with a new 2013 Ford model gas engine bus. This bus will enhance the reliability and safety of the transit authority’s fleet of buses.

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 179 Community Transportation RURAL SYSTEMS

intentionally blank

180 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Section IV Community Transportation

COMMUNITY TRANSPORTATION

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 181 ACTS (Allied Coordinated Transportation Services, Inc.)

Community Transportation

Allied Coordinated Transportation Services, Inc. Shared-Ride Ridership

241 West Grant Street 120, 000 New Castle, PA 16103 100, 000 724-658-7258 Mr. Thomas Scott, CEO 80,000

60,000 Service Area Statistics (2010 Census) Lawrence County 40,000 Square Miles: 360 20,000 Population: 91,108 0 65+ Population: 17,128 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.8% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 20 $18. 00 $16. 00 Fare Information $14. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $15.39 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $12.43 $8.00 Last Base Fare Increase: July 2012 $6.00 $4.00 Trip Information $2.00 65+ Trips: 29,796 $0.00 PwD Trips: 3,083 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 51,554 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 84,433 MATP Provider: Yes Non-Public Trips: 2,663 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Exclusive Human Service Funding Source Amount % of Total Program Contracts Passenger Fares$ 54,892 3.8% 9% Lottery$ 370,413 25.8% Persons w ith Disabilities Pr ogram $ 49,312 3.4% Area Agency on Aging$ 17,943 1.3% Medical Assistance Transportation Program $ 470,390 32.8% MH/ID$ 183,716 12.8% Other$ 286,282 20.0% Shared- Shared- Ride Ride Subsidy$ - 0.0% Admin Operating Total $ 1,432,948 100.0% 6% 85%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $138,000 Accessible Buses

182 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Blair Senior Services, Inc.

Community Transportation

Blair Senior Services, Inc. Shared-Ride Ridership 1320 Twelfth Avenue 180, 000 160, 000 Altoona, PA 16601 140, 000 814-695-3500 120, 000 Mr. Steve Williamson, President 100, 000 80,000 Service Area Statistics (2010 Census) 60,000 Blair County 40,000 Square Miles: 526 20,000 Population: 127,089 0 65+ Population: 22,527 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.7% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 36 $16. 00 $14. 00 Fare Information $12. 00 Average Shared-Ride Fare: $13.60 $10. 00 Cost to Commonwealth $8.00 per Senior Citizen Trip: $11.42 $6.00 Last Base Fare Increase: July 2013 $4.00 $2.00 Trip Information $0.00 65+ Trips: 90,169 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 4,106 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 42,069 Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 136,344 MATP Provider: Yes Non-Public Trips: 19,044 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Funding Source Amount % of Total Admin Program 6% Contracts Passenger Fares$ 98,320 3.8% 22% Lottery$ 1,029,553 40.3% Persons w ith Disabilities Pr ogram $ 48,316 1.9% Area Agency on Aging$ 152,902 6.0% Medical Assistance Transportation Program $ 545,112 21.3% MH/ID$ 36,083 1.4% Other$ 497,124 19.5% Subsidy$ 146,620 5.7% Shared- Total Ride $ 2,554,030 100.0% Operating 72% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $206,000 Accessible Buses, Shop Equipment

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 183 Bucks County Transport, Inc.

Community Transportation

Bucks County Transport, Inc. Shared-Ride Ridership

P.O. Box 510 250, 000 Holicong, PA 18928 215-794-5554 200, 000 Mr. Vincent J. Volpe, Executive Director 150, 000

Service Area Statistics (2010 Census) 100, 000 Bucks County Square Miles: 607 50,000 Population: 625,249 0 65+ Population: 91,219 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 14.6% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 175 $25. 00

Fare Information $20. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $22.79 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $18.96 $10. 00 Last Base Fare Increase: October 2012 $5.00 Trip Information 65+ Trips: 164,770 $0.00 PwD Trips: 32,915 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 2,015 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 199,700 MATP Provider: Yes Non-Public Trips: 359,778 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 44%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 5% Program Contracts Passenger Fares$ 583,913 5.5% 56% Lottery$ 3,123,676 29.6% Persons w ith Disabilities Pr ogram $ 679,091 6.4% Area Agency on Aging$ 155,430 1.5% Medical Assistance Transportation Program $ 2,613,054 24.8% MH/ID$ 2,501,014 23.7% Other$ 873,811 8.3% Shared- Subsidy$ 15,615 0.1% Ride Operating Total $ 10,545,604 100.0% 39%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $600,000 Accessible Buses

184 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Butler County Community Action

Community Transportation

Butler County Community Action & Development Shared-Ride Ridership

124 West Diamond Street 80,000 P.O. Box 1208 70,000 Butler, PA 16003-1208 60,000 215-284-5125 50,000 Ms. Janine Kennedy, Director 40,000 30,000

Service Area Statistics (2010 Census) 20,000 Butler County 10,000 Square Miles: 789 0 Population: 183,862 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 65+ Population: 27,853 % of Population 65 and older: 15.1% 65+ PwD Total Shared-Ride Fare Recovery

Vehicles Operated in Maximum Service $18. 00 19 Community Transportation: $16. 00 $14. 00 Fare Information $12. 00 Average Shared-Ride Fare: $14.85 $10. 00 Cost to Commonwealth $8.00 per Senior Citizen Trip: $12.37 $6.00 Last Base Fare Increase: January 2013 $4.00 $2.00 Trip Information $0.00 65+ Trips: 37,772 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

PwD Trips: 8,807 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 26,507 Total Shared-Ride Trips: 73,086 MATP Provider: Yes Subcontractors: Yes Non-Public Trips: 0 Percent of Shared-Ride Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Ride Admin Funding Source Amount % of Total 2% Passenger Fares$ 58,729 5.1% Lottery$ 467,251 40.8% Persons w ith Disabilities Pr ogram $ 112,986 9.9% Area Agency on Aging$ 138,942 12.1% Medical Assistance Transportation Program $ 108,451 9.5% MH/ID$ 24,224 2.1% Other$ 176,310 15.4% Shared- Subsidy$ 57,987 5.1% Ride Total $ 1,144,880 100.0% Operating 98%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $298,300 Accessible Buses/Vans, Communication Equipment

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 185 Centre County

Community Transportation

Centre County Office of Transportation Shared-Ride Ridership 420 Holmes Street 100, 000 90,000 Bellefonte, PA 16823 80,000 814-355-6807 70,000 Mr. David Lomison, Director 60,000 50,000 Service Area Statistics (2010 Census) 40,000 30,000 Centre County excluding State College 20,000 Square Miles: 973 10,000 Population: 41,990 0 65+ Population: 4,735 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 11.3% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 23 $18. 00 $16. 00 Fare Information $14. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $16.08 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $13.06 $8.00 $6.00 Last Base Fare Increase: April 2009 $4.00

$2.00 Trip Information $0.00 65+ Trips: 37,825 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 5,066 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 39,479 Deficit covered by reserves. Total Shared-Ride Trips: 82,370 MATP Provider: Yes Non-Public Trips: 4,981 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Exclusive Human Shared- Service Ride Funding Source Amount % of Total Program Operating Contracts 64% Passenger Fares$ 12,583 0.7% 21% Lottery$ 493,819 29.0% Persons w ith Disabilities Pr ogram $ 75,314 4.4% Area Agency on Aging$ 175,334 10.3% Medical Assistance Transportation Program $ 471,019 27.7% MH/ID$ 298,122 17.5% Other$ 174,005 10.2% Shared- Subsidy$ - 0.0% Ride Total $ 1,700,196 100.0% Admin 15% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $290,000 Accessible Buses/Vans, Communication Equipment

186 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 ROVER/Chester County

Community Transportation

ROVER Community Transportation Shared-Ride Ridership

1002 South Chestnut Street 350, 000

Downingtown, PA 19335 300, 000 484-696-3854 250, 000 Mr. Gary D. Krapf, President 200, 000 Service Area Statistics (2010 Census) 150, 000 Chester County 100, 000

Square Miles: 756 50,000 Population: 498,886 0 65+ Population: 63,875 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 12.8% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 63 $30. 00

Fare Information $25. 00

Average Shared-Ride Fare: $21.91 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $14.76 $15. 00 Last Base Fare Increase: July 2010 $10. 00

$5.00 Trip Information 65+ Trips: 166,897 $0.00 PwD Trips: 38,812 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 100,176 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 305,885 MATP Provider: Yes Non-Public Trips: 71,615 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 10%

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Exclusive Human Service Funding Source Amount % of Total Program Contracts Passenger Fares$ 488,017 5.2% 23% Lottery$ 2,464,120 26.4% Persons w ith Disabilities Pr ogram $ 721,089 7.7% Area Agency on Aging$ 212,211 2.3% Medical Assistance Transportation Program $ 2,594,494 27.8% MH/ID$ 1,378,735 14.8% Other$ 1,182,901 12.7% Subsidy$ 276,240 3.0% Shared- Shared- Total Ride Ride $ 9,317,807 100.0% Admin Operating 14% 63% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $414,448 Accessible Buses

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 187 Clarion County

Community Transportation

Clarion County Transportation Shared-Ride Ridership

338 Amsler Avenue, Suite 1 40,000 Shippenville, PA 16254 35,000 814-226-7012 30,000 Ms. Mary Lutz, Administrative Officer 25,000 20,000 Service Area Statistics (2010 Census) 15,000 Clarion County 10,000 Square Miles: 602 5, 000 Population: 39,988 0 65+ Population: 6,566 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 16.4% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 20 $45. 00 $40. 00 Fare Information $35. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $33.19 $30. 00 Cost to Commonwealth $25. 00 per Senior Citizen Trip: $27.87 $20. 00 Last Base Fare Change: July 2013 $15. 00 $10. 00 Trip Information $5.00 65+ Trips: 15,290 $0.00 PwD Trips: 457 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 11,966 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 27,713 MATP Provider: Yes Non-Public Trips: 754 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 5% Program Contracts Passenger Fares$ 2,618 0.2% 17% Lottery$ 426,086 32.7% Persons w ith Disabilities Pr ogram $ 14,712 1.1% Area Agency on Aging$ 76,650 5.9% Medical Assistance Transportation Program $ 617,573 47.4% MH/ID$ 67,453 5.2% Other$ 91,231 7.0% Subsidy$ 7,727 0.6% Shared- Total Ride $ 1,304,050 100.0% Operating 78% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $180,000 Accessible Buses

188 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Cumberland County

Community Transportation

Cumberland County Transportation Department Shared-Ride Ridership

310 Allen Road, Suite 201 160, 000 Carlisle, PA 17013 140, 000 1-800-315-2546 120, 000 Ms. Rose Cook, Director 100, 000 80,000 Service Area Statistics (2010 Census) 60,000 Cumberland County 40,000 Square Miles: 550 20,000 Population: 235,406 0 65+ Population: 36,745 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.6% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 20 $18. 00

$16. 00 Fare Information $14. 00 Average Shared-Ride Fare: $13.63 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $11.21 $8.00 Last Base Fare Increase: July 2013 $6.00 $4.00 Trip Information $2.00 65+ Trips: 41,699 $0.00 PwD Trips: 10,097 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 84,695 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 136,491 MATP Provider: Yes Non-Public Trips: 2,218 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 6%

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 13% Program Contracts Passenger Fares$ 29,404 1.3% 6% Lottery$ 467,268 20.1% Persons w ith Disabilities Pr ogram $ 116,212 5.0% Area Agency on Aging$ 162,092 7.0% Medical Assistance Transportation Program $ 131,546 5.7% MH/ID$ 772,395 33.3% Other$ 341,571 14.7% Subsidy$ 301,016 13.0% Shared- Total Ride $ 2,321,504 100.0% Operating 81% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $323,180 Accessible Buses, Vehicle Rehabilitation

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 189 Delaware County

Community Transportation

Community Transit of Delaware County Shared-Ride Ridership 206 Eddystone Avenue 250, 000

Eddystone, PA 19022-1594 200, 000 610-490-3977 Mr. David Trout, Executive Director 150, 000

Service Area Statistics (2010 Census) 100, 000

Delaware County 50,000 Square Miles: 184 Population: 558,979 0 65+ Population: 79,726 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 14.3% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 49 $35. 00 $30. 00

Fare Information $25. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $30.74 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $25.21 $15. 00 Last Base Fare Increase: August 2013 $10. 00 $5.00

Trip Information $0.00 65+ Trips: 105,434 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 1,568 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 88,970 Deficit covered by reserves. Total Shared-Ride Trips: 195,972 MATP Provider: Yes Non-Public Trips: 223,938 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 12%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 4% Program Contracts Passenger Fares$ 251,185 1.7% 57% Lottery$ 2,658,100 18.4% Persons w ith Disabilities Pr ogram $ 45,051 0.3% Area Agency on Aging$ 174,851 1.2% Medical Assistance Transportation Program $ 5,777,038 40.0% MH/ID$ - 0.0% Other$ 5,531,159 38.3% Subsidy$ - 0.0% Shared- Ride Total $ 14,437,384 100.0% Operating 39% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $290,000 Accessible Buses

190 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Forest County

Community Transportation

Forest County Transportation Shared-Ride Ridership Forest County Building 25,000

Marienville, PA 16239 20,000 814-927-8266 Ms. Raelene Hickox, Director 15,000

Service Area Statistics (2010 Census) 10,000

Forest County 5, 000 Square Miles: 428 Population: 7,716 0 65+ Population: 1,418 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.4% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 12 $35. 00 $30. 00

Fare Information $25. 00 Average Shared-Ride Fare: $25.97 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $19.14 $15. 00 Last Base Fare Increase: February 2010 $10. 00 $5.00

Trip Information $0.00 65+ Trips: 9,222 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 539 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 2,903 Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 12,664 MATP Provider: Yes Non-Public Trips: 96 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 30% Program Contracts Passenger Fares$ 24,063 6.1% 3% Lottery$ 176,516 45.1% Persons w ith Disabilities Pr ogram $ 13,739 3.5% Area Agency on Aging$ 27,417 7.0% Medical Assistance Transportation Program $ 143,310 36.6% MH/ID$ - 0.0% Other$ 6,372 1.6% Subsidy$ - 0.0% Shared- Total Ride $ 391,417 100.0% Operating 67% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $127,500 Accessible Vans

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 191 Franklin County

Community Transportation

Franklin County Transportation Shared-Ride Ridership

191 Franklin Farm Lane 60,000 Chambersburg, PA 17202 50,000 717-264-5225 Ms. Odessa Trinkle, Acting Director of 40,000

Transportation 30,000

Service Area Statistics (2010 Census) 20,000 Franklin County 10,000 Square Miles: 772 0 Population: 149,618 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 65+ Population: 24,679 % of Population 65 and older: 16.5% 65+ PwD Total Shared-Ride Fare Recovery

Vehicles Operated in Maximum Service $25. 00 Community Transportation: 21 $20. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Fare Information Average Shared-Ride Fare: $18.20 $15. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $15.33 Last Base Fare Increase: January 2012 $5.00

Trip Information $0.00 65+ Trips: 21,127 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

PwD Trips: 4,984 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 24,854 Total Shared-Ride Trips: 50,965 MATP Provider: Yes Subcontractors: No Non-Public Trips: 68 Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 34% Program Contracts Passenger Fares$ 20,525 1.5% 13% Lottery$ 323,951 24.2% Persons w ith Disabilities Pr ogram $ 74,894 5.6% Area Agency on Aging$ 96,854 7.2% Medical Assistance Transportation Program $ 625,863 46.7% MH/ID$ 6,891 0.5% Other$ 61,334 4.6% Subsidy$ 129,868 9.7% Shared- Total Ride $ 1,340,180 100.0% Operating 53% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $60,000 Accessible Buses

192 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Greene County

Community Transportation

Greene County Transportation Department Shared-Ride Ridership 190 Jefferson Road 60,000 Waynesburg, PA 15370 50,000 724-627-6778 40,000 Ms. Karen Bennett, Administrator 30,000 Service Area Statistics (2010 Census) 20,000 Greene County Square Miles: 576 10,000 Population: 38,686 0 65+ Population: 5,931 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.3% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 22 $30. 00

$25. 00 Fare Information Average Shared-Ride Fare: $21.18 $20. 00 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $11.99 $10. 00 Last Base Fare Increase: December 1997 $5.00

Trip Information $0.00 65+ Trips: 15,436 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 8,740 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 26,240 Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 50,416 MATP Provider: Yes Non-Public Trips: 102 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 19% Program Contracts Passenger Fares$ 30,384 2.4% 9% Lottery$ 185,133 14.9% Persons w ith Disabilities Pr ogram $ 95,846 7.7% Area Agency on Aging$ 24,951 2.0% Medical Assistance Transportation Program $ 883,554 70.9% MH/ID$ - 0.0% Other$ 25,586 2.1% Shared- Subsidy$ - 0.0% Ride Operating Total $ 1,245,454 100.0% 72%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $183,600 Accessible Buses, Communication Equipment

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 193 Huntingdon, Bedford, and Fulton Counties

Community Transportation

Huntingdon-Bedford-Fulton Area Agency on Aging Shared-Ride Ridership

240 Wood Street 120, 000 Bedford, PA 15522 100, 000 814-623-8148 Ms. Connie Brode, Executive Director 80,000

60,000 Service Area Statistics (2010 Census) Huntingdon, Bedford, and Fulton Counties 40,000 Square Miles: 2,326 20,000 Population: 110,520 0 65+ Population: 19,478 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.6% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 45 $20. 00 $18. 00 Fare Information $16. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $17.79 $14. 00 Cost to Commonwealth $12. 00 per Senior Citizen Trip: $15.43 $10. 00 $8.00 Last Base Fare Increase: November 2011 $6.00 $4.00 Trip Information $2.00 65+ Trips: 69,001 $0.00 PwD Trips: 6,118 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 31,726 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 106,845 MATP Provider: Yes Non-Public Trips: 0 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Ride Operating Funding Source Amount % of Total 85% Passenger Fares$ 215,763 11.4% Lottery$ 1,064,612 56.0% Persons w ith Disabilities Pr ogram $ 83,640 4.4% Area Agency on Aging$ 174,791 9.2% Medical Assistance Transportation Program $ 340,515 17.9% MH/ID$ - 0.0% Other$ 21,060 1.1% Shared- Subsidy$ - 0.0% Ride Total $ 1,900,381 100.0% Admin 15% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $405,000 Accessible Buses/Vans

194 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (Mifflin and Juniata Counties) CARS

Community Transportation

Call-A-Ride Service Shared-Ride Ridership

249 West Third Street 70,000

Lewistown, PA 17044 60,000 717-242-2277, Ext. 133 50,000 Ms. Cynthia Sunderland, Director of Transportation 40,000 30,000 Service Area Statistics (2010 Census) 20,000

Mifflin and Juniata Counties 10,000 Square Miles: 803 0 Population: 71,318 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 65+ Population: 12,777 % of Population 65 and older: 17.9% 65+ PwD Total Shared-Ride Fare Recovery

Vehicles Operated in Maximum Service $25. 00 Community Transportation: 20 $20. 00 Fare Information Average Shared-Ride Fare: $16.01 $15. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $13.20 Last Base Fare Increase: May 2013 $5.00

Trip Information $0.00 65+ Trips: 23,127 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

PwD Trips: 1,505 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 27,200 Total Shared-Ride Trips: 51,832 MATP Provider: Yes Subcontractors: No Non-Public Trips: 224 Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Operating Funding Source Amount % of Total Program 81% Contracts Passenger Fares$ 31,792 3.1% 3% Lottery$ 305,269 29.6% Persons w ith Disabilities Pr ogram $ 19,778 1.9% Area Agency on Aging$ 468,834 45.4% Medical Assistance Transportation Program $ 27,164 2.6% MH/ID$ - 0.0% Other$ 42,399 4.1% Subsidy$ 136,905 13.3% Shared- Total Ride $ 1,032,141 100.0% Admin 16% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $120,000 Accessible Buses

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 195 Montour County Transit

Community Transportation

Montour County Transit Shared-Ride Ridership 112 Woodbine Lane, Suite 1 25,000

Danville, PA 17821 20,000 570-271-0833 Ms. Amanda Boyer, Director 15,000

Service Area Statistics (2010 Census) 10,000

Montour County 5, 000 Square Miles: 131 Population: 18,267 0 65+ Population: 3,395 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.6% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 10 $20. 00 $18. 00 $16. 00 Fare Information $14. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $10.41 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $8.59 $8.00 Last Base Fare Increase: May 2005 $6.00 $4.00 $2.00 Trip Information $0.00 65+ Trips: 11,313 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 1,829 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 4,978 Deficit covered by reserves. Total Shared-Ride Trips: 18,120 MATP Provider: Yes Non-Public Trips: 8,549 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Exclusive Human Shared- Service Ride Funding Source Amount % of Total Program Operating Contracts 45% Passenger Fares$ 13,183 3.5% 37% Lottery$ 97,162 25.9% Persons w ith Disabilities Pr ogram $ 16,164 4.3% Area Agency on Aging$ 17,617 4.7% Medical Assistance Transportation Program $ 205,483 54.7% MH/ID$ 7,961 2.1% Other$ 9,538 2.5% Subsidy$ 8,479 2.3% Shared- Total Ride $ 375,587 100.0% Admin 18% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $0

196 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 MTR Transportation, Inc./Columbia County

Community Transportation

MTR Transportation tdba K-Cab, Inc. Shared-Ride Ridership P.O. Box 203 60,000 Berwick, PA 18603-0203 50,000 570-784-1550 40,000 Mr. Mark Ryman, Owner 30,000 Service Area Statistics (2010 Census) 20,000 Columbia County Square Miles: 486 10,000 Population: 67,295 0 65+ Population: 10,811 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 16.1% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 17 $20. 00 $18. 00 $16. 00 Fare Information $14. 00 Average Shared-Ride Fare: $14.90 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $12.40 $8.00 Last Base Fare Increase: July 2003 $6.00 $4.00 $2.00 Trip Information $0.00 65+ Trips: 32,396 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 7,470 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 12,407 Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 52,273 MATP Provider: Yes Non-Public Trips: 4,328 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Exclusive Human Service Funding Source Amount % of Total Program Passenger Fares$ 37,660 4.3% Contracts 12% Lottery$ 401,571 45.8% Persons w ith Disabilities Pr ogram $ 86,201 9.8% Area Agency on Aging$ 76,336 8.7% Medical Assistance Transportation Program $ 193,599 22.1% MH/ID$ 20,760 2.4% Shared- Other$ 60,462 6.9% Shared- Ride Ride Operating Subsidy$ - 0.0% Admin 54% Total $ 876,589 100.0% 34%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $90,000 Accessible Vans

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 197 Northumberland County

Community Transportation

Northumberland County Transportation Shared-Ride Ridership

61 Tyler Ave 160, 000 Elysburg, PA 17284 140, 000 1-800-479-2626 120, 000 Mr. Richard Farr, Executive Director 100, 000 80,000 Service Area Statistics (2010 Census) 60,000 Northumberland County 40,000 Square Miles: 460 20,000 Population: 94,528 0 65+ Population: 17,516 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.5% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 25 $20. 00 $18. 00 Fare Information $16. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $18.09 $14. 00 Cost to Commonwealth $12. 00 per Senior Citizen Trip: $14.00 $10. 00 $8.00 Last Base Fare Increase: July 2011 $6.00 $4.00 Trip Information $2.00 65+ Trips: 40,773 $0.00 PwD Trips: 6,652 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 70,756 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 118,181 MATP Provider: Yes Non-Public Trips: 0 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 14%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Ride Admin Funding Source Amount % of Total 6% Passenger Fares$ 30,649 1.4% Lottery$ 570,624 26.1% Persons w ith Disabilities Pr ogram $ 101,013 4.6% Area Agency on Aging$ 90,734 4.1% Medical Assistance Transportation Program $ 500,229 22.8% MH/ID$ 536,964 24.5% Other$ 359,451 16.4% Subsidy$ - 0.0% Shared- Total Ride $ 2,189,664 100.0% Operating 94% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $660,000 Accessible Buses, Maintenance Facility

198 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Perry County

Community Transportation

Perry County Transportation Department Shared-Ride Ridership

350 Fickes Lane 40,000 Newport, PA 17074-0217 35,000 717-567-2490 30,000 Ms. Stacey Nybeck, Transportation Director 25,000 20,000 Service Area Statistics (2010 Census) 15,000 Perry County 10,000 Square Miles: 554 5, 000 Population: 45,969 0 65+ Population: 6,294 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 13.7% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 28 $45. 00

$40. 00 Fare Information $35. 00 Average Shared-Ride Fare: $26.95 $30. 00 Cost to Commonwealth $25. 00 per Senior Citizen Trip: $21.18 $20. 00 Last Base Fare Increase: August 2013 $15. 00 $10. 00 Trip Information $5.00 65+ Trips: 11,730 $0.00 PwD Trips: 3,871 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 12,239 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 27,840 MATP Provider: Yes Non-Public Trips: 5,678 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 6%

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 16% Program Contracts Passenger Fares$ 28,219 2.1% 19% Lottery$ 248,486 18.8% Persons w ith Disabilities Pr ogram $ 72,482 5.5% Area Agency on Aging$ 58,725 4.4% Medical Assistance Transportation Program $ 381,781 28.9% MH/ID$ 271,881 20.6% Other$ 59,475 4.5% Subsidy$ 201,111 15.2% Shared- Total Ride $ 1,322,160 100.0% Operating 65% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $171,000 Accessible Buses

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 199 Pike County

Community Transportation

Pike County Transportation Department Shared-Ride Ridership

506 Broad Street 35,000

Milford, PA 18337 30,000 570-296-3408 or 1-866-681-4947 25,000 Ms. Christine Kerstetter, Transportation Director 20,000 Service Area Statistics (2010 Census) 15,000 Pike County 10,000

Square Miles: 547 5, 000 Population: 57,369 0 65+ Population: 9,303 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 16.2% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 24 $40. 00

$35. 00 Fare Information

COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION $30. 00 Average Shared-Ride Fare: $20.27 Cost to Commonwealth $25. 00 per Senior Citizen Trip: $15.50 $20. 00 Last Base Fare Increase: October 2009 $15. 00 $10. 00 Trip Information $5.00 65+ Trips: 16,320 $0.00 PwD Trips: 3,027 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 5,858 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 25,205 MATP Provider: Yes Non-Public Trips: 0 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 22% Program Contracts Passenger Fares$ 30,621 3.1% 10% Lottery$ 252,947 25.4% Persons w ith Disabilities Pr ogram $ 48,835 4.9% Area Agency on Aging$ 43,176 4.3% Medical Assistance Transportation Program $ 227,541 22.8% MH/ID$ 18,869 1.9% Other$ - 0.0% Subsidy$ 374,979 37.6% Shared- Total Ride $ 996,968 100.0% Operating 68% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $222,000 Accessible Buses/Vans

200 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Somerset County

Community Transportation

Tableland Services, Inc. Shared-Ride Ridership

535 East Main Street 40,000 Somerset, PA 15501 35,000 814-445-9628 Ext. 206 30,000 Mr. David Mrozowski, Executive Director 25,000 20,000 Service Area Statistics (2010 Census) 15,000 Somerset County 10,000 Square Miles: 1,075 5, 000 Population: 77,742 0 65+ Population: 14,431 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 18.6% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 13 $18. 00

$16. 00 Fare Information $14. 00 Average Shared-Ride Fare: $14.20 $12. 00 Cost to Commonwealth $10. 00 per Senior Citizen Trip: $12.14 $8.00 Last Base Fare Increase: July 2011 $6.00 $4.00 Trip Information $2.00 65+ Trips: 19,333 $0.00 PwD Trips: 4,033 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 10,998 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 34,364 MATP Provider: Yes Non-Public Trips: 9,996 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Exclusive Human Shared- Service Ride Funding Source Amount % of Total Program Operating Contracts 32% Passenger Fares$ 37,259 3.4% 48% Lottery$ 234,707 21.2% Persons w ith Disabilities Pr ogram $ 46,595 4.2% Area Agency on Aging$ 47,246 4.3% Medical Assistance Transportation Program $ 652,521 59.0% MH/ID$ - 0.0% Other$ 29,263 2.6% Subsidy$ 57,972 5.2% Shared- Ride Total $ 1,105,563 100.0% Admin 20% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $27,000 Accessible Vans

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 201 STEP, Inc./Lycoming and Clinton Counties

Community Transportation

STEP, Inc. Shared-Ride Ridership

2138 Lincoln Street 160, 000 Williamsport, PA 17701 140, 000 570-326-0587 120, 000 Mr. Terry Roller, President & CEO 100, 000 80,000 Service Area Statistics (2010 Census) 60,000 Lycoming and Clinton Counties 40,000 Square Miles: 2,126 20,000 Population: 155,349 0 65+ Population: 25,462 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 16.4% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 31 $25. 00

Fare Information $20. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $20.93 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $17.16 $10. 00 Last Base Fare Increase: June 2012 $5.00 Trip Information 65+ Trips: 37,008 $0.00 PwD Trips: 7,659 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 46,660 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 91,327 MATP Provider: Yes Non-Public Trips: 0 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 15%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Exclusive Human Service Funding Source Amount % of Total Program Contracts Passenger Fares$ 248,071 6.1% 45% Lottery$ 635,154 15.7% Persons w ith Disabilities Pr ogram $ 127,570 3.2% Area Agency on Aging$ 1,366,760 33.8% Medical Assistance Transportation Program $ 1,046,148 25.8% MH/ID$ - 0.0% Other$ 374,506 9.3%

Shared- Subsidy$ 250,000 6.2% Shared- Ride Total Ride $ 4,048,209 100.0% Admin Operating 8% 47% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $0

202 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Suburban Transit/Montgomery County

Community Transportation

Suburban Transit Network, Inc. Shared-Ride Ridership

980 Harvest Drive, Suite 100 600, 000 Blue Bell, PA 19422 500, 000 215-542-7433 Ms. Patricia Moir, Executive Director 400, 000

300, 000 Service Area Statistics (2010 Census) Montgomery County 200, 000 Square Miles: 483 100, 000 Population: 799,874 0 65+ Population: 120,727 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.1% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 121 $30. 00

Fare Information $25. 00

Average Shared-Ride Fare: $24.70 $20. 00 Cost to Commonwealth per Senior Citizen Trip: $20.44 $15. 00 Last Base Fare Increase: June 2012 $10. 00

$5.00 Trip Information 65+ Trips: 207,663 $0.00 PwD Trips: 17,471 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 84,666 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 309,800 MATP Provider: Yes Non-Public Trips: 508,414 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 8% Program Contracts Passenger Fares$ 507,324 2.7% 52% Lottery$ 4,245,419 22.7% Persons w ith Disabilities Pr ogram $ 435,558 2.3% Area Agency on Aging$ 212,770 1.1% Medical Assistance Transportation Program $ 2,572,114 13.8% MH/ID$ - 0.0% Other$ 10,704,748 57.3% Shared- Subsidy$ - 0.0% Ride Operating Total $ 18,677,933 100.0% 40%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $481,000 Accessible Buses

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 203 Susquehanna County Transportation

Community Transportation

Susquehanna County Transportation Shared-Ride Ridership

81 Industrial Dr., P.O. Box 366 35,000

Montrose, PA 18801 30,000 570-278-6140 25,000 Ms. Ronalyn Corbin, Transportation Program Director 20,000 15,000 Service Area Statistics (2010 Census) 10,000

Susquehanna County 5, 000 Square Miles: 823 0 Population: 43,356 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 65+ Population: 7,845 % of Population 65 and older: 18.1% 65+ PwD Total Shared-Ride Fare Recovery

Vehicles Operated in Maximum Service $30. 00 Community Transportation: 20 $25. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Fare Information $20. 00 Average Shared-Ride Fare: $25.09 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $19.37 $10. 00 Last Base Fare Increase: March 2013 $5.00

Trip Information $0.00 65+ Trips: 14,733 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

PwD Trips: 2,682 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Other Shared-Ride Trips: 10,794 Total Shared-Ride Trips: 28,209 MATP Provider: Yes Subcontractors: Yes (Volunteer Drivers) Non-Public Trips: 5,087 Percent of Shared-Ride Service Subcontracted: 4%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 31% Program Contracts Passenger Fares$ 16,054 1.9% 16% Lottery$ 285,387 33.5% Persons w ith Disabilities Pr ogram $ 50,255 5.9% Area Agency on Aging$ 55,266 6.5% Medical Assistance Transportation Program $ 439,629 51.6% MH/ID$ - 0.0% Other$ 5,248 0.6% Subsidy$ - 0.0% Shared- Ride Total $ 851,839 100.0% Operating 53% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $62,000 Accessible Buses

204 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 (Union/Snyder Transportation Alliance) USTA

Community Transportation

Union/Snyder Transportation Alliance Shared-Ride Ridership 1610 Industrial Boulevard, Suite 700 80,000 Lewisburg, PA 17837-1284 70,000 877-877-9021, Option 2 60,000 Ms. Cynthia Zerbe, Administrator 50,000 40,000 Service Area Statistics (2010 Census) 30,000 Union and Snyder Counties 20,000 Square Miles: 648 10,000 Population: 84,649 0 65+ Population: 12,798 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 15.1% 65+ PwD Total

Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 19 $25. 00

Fare Information $20. 00

Average Shared-Ride Fare: $16.66 $15. 00 Cost to Commonwealth per Senior Citizen Trip: $13.04 $10. 00 Last Base Fare Increase: August 2013 $5.00

Trip Information $0.00 65+ Trips: 21,569 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 PwD Trips: 12,191 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip 40,519 Other Shared-Ride Trips: Deficit covered by reserves. Total Shared-Ride Trips: 74,279 MATP Provider: Yes Non-Public Trips: 4,641 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 16% Program Contracts Passenger Fares$ 53,887 3.4% 15% Lottery$ 281,234 17.8% Persons w ith Disabilities Pr ogram $ 192,512 12.2% Area Agency on Aging$ 22,593 1.4% Medical Assistance Transportation Program $ 500,013 31.7% MH/ID$ 345,681 21.9% Other$ 128,638 8.2% Subsidy$ 52,975 3.4% Shared- Total Ride $ 1,577,533 100.0% Operating 69% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $389,500 Accessible Buses/Vans, Computer Hardware, Facility Renovations Match

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 205 Washington County Transportation Authority

Community Transportation

Washington County Transportation Authority Shared-Ride Ridership

382 West Chestnut Street, Suite 108 350, 000

Washington, PA 15301 300, 000 724-223-8747 250, 000 Ms. Sheila Gombita, Executive Director 200, 000 Service Area Statistics (2010 Census) 150, 000 Washington County 100, 000

Square Miles: 857 50,000 Population: 207,820 0 65+ Population: 36,366 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 17.5% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 75 $25. 00

Fare Information $20. 00 COMMUNITY TRANSPORTATION COMMUNITY TRANSPORTATION Average Shared-Ride Fare: $19.66 Cost to Commonwealth $15. 00 per Senior Citizen Trip: $14.31 $10. 00 Last Base Fare Increase: November 2012 $5.00 Trip Information 65+ Trips: 127,083 $0.00 PwD Trips: 34,426 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 84,505 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 246,014 MATP Provider: Yes Non-Public Trips: 19,545 Subcontractors: Yes Percent of Shared-Ride Service Subcontracted: 100%

COMMUNITY TRANSPORTATION OPERATING BUDGET Operating Expenses Sources of Funding Shared- Exclusive Ride Human Admin Service Funding Source Amount % of Total 10% Program Contracts Passenger Fares$ 280,887 4.8% 12% Lottery$ 1,818,757 31.0% Persons w ith Disabilities Pr ogram $ 592,352 10.1% Area Agency on Aging$ 259,300 4.4% Medical Assistance Transportation Program $ 2,246,831 38.3% BH/ID$ 81,913 1.4% Other$ 313,619 5.3% Subsidy$ 278,829 4.7% Shared- Total Ride $ 5,872,488 100.0% Operating 78% Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $178,000 Accessible Buses

206 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Wayne County

Community Transportation

Wayne County Area Agency on Aging Shared-Ride Ridership

323 10th Street 50,000 Honesdale, PA 18431 45,000 570-253-4262 40,000 Ms. Andrea Whyte, Administrator 35,000 30,000 25,000 Service Area Statistics (2010 Census) 20,000 Wayne County 15,000 Square Miles: 726 10,000 Population: 52,822 5, 000 0 65+ Population: 10,028 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13 % of Population 65 and older: 19.0% 65+ PwD Total Vehicles Operated in Maximum Service Shared-Ride Fare Recovery Community Transportation: 21 $35. 00

Fare Information $30. 00 Average Shared-Ride Fare: $28.37 $25. 00 Cost to Commonwealth $20. 00

per Senior Citizen Trip: $20.66 $15. 00 Last Base Fare Increase: June 2011 $10. 00

Trip Information $5.00 65+ Trips: 21,247 $0.00 PwD Trips: 1,694 FY 08-09 FY 09-10 FY 10-11 FY 11-12 FY 12-13

Other Shared-Ride Trips: 18,433 Avg. Shared-Ride Fare Avg. Shared-Ride Cost per Trip Total Shared-Ride Trips: 41,374 MATP Provider: Yes Non-Public Trips: 6,129 Subcontractors: No Percent of Shared-Ride Service Subcontracted: N/A

COMMUNITY TRANSPORTATION OPERATING BUDGET COMMUNITY TRANSPORTATION Operating Expenses Sources of Funding Exclusive Shared- Human Ride Service Operating Funding Source Amount % of Total Program 73% Contracts Passenger Fares$ 32,823 2.4% 11% Lottery$ 438,966 32.0% Persons w ith Disabilities Pr ogram $ 38,016 2.8% Area Agency on Aging$ 124,751 9.1% Medical Assistance Transportation Program $ 654,245 47.7% MH/ID$ 67,019 4.9%

Shared- Other$ 15,998 1.2% Ride Subsidy$ - 0.0% Admin Total $ 1,371,818 100.0% 16%

Community Transportation Capital Funding FY 2012-13 Funding Amount Capital Equipment $94,000 Accessible Vans

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 207 intentionally blank blank intentionally ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 208 Pennsylvania Public Tr 208 Public Pennsylvania

COMMUNITY TRANSPORTATION Section V Intercity Bus

INTERCITY BUS

Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 209 Intercity Bus Program

Intercity Bus Program: Carriers and Routes Served: Serves 41 counties Provides opportunities to travel Carl R. Bieber, Inc.: into and outside of the state Reading – Philadelphia Pottsville – Philadelphia Service Provided: Harrisburg – Scranton Scheduled Route Service (S) Harrisburg – Reading Charter (C) Group and Party (G) The Fullington Auto Bus Company: School Bus Service (SB) State College – Harrisburg Tours (T) Pittsburgh – Bradford State College – Wilkes-Barre Subsidized Carriers: Service Type: State College – Pittsburgh Carl R. Bieber, Inc. S,C,G,T DuBois – Harrisburg The Fullington Auto Bus Co. S,C,G,SB Greyhound Lines, Inc. S,C,G Greyhound Lines, Inc.: Myers Coach Lines, Inc. S,C,G Philadelphia – Scranton Susquehanna Transit Co. S,C,G,SB Pittsburgh – Erie Harrisburg – Pittsburgh Average Fare: $13.86 Myers Coach Lines, Inc.: Total Number of Vehicles: 45 coaches Pittsburgh – Grove City

Susquehanna Transit Company: Williamsport – Philadelphia Williamsport – Easton Harrisburg – Elmira, NY

INTERCITY BUS BUS INTERCITY

OPERATING FUNDS (000’s) OPERATING FUNDS (000’s) $13,819 Local $2,005 Revenue $6,018

State $2,016

Federal $3,782

210 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 * Total Bus Trips: Prior to FY 2010-11, round trips were r roundtrips * TotalBusTrips:PriortoFY 2010-11, Pennsylvania Public Trans 1,000 2,000 3,000 4,000 100 200 300 400 500 600 12 18 24 30 0 0 6 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Miles (000’s) Total Passengers (000’s) Total Bus Trips(000’s)* otto efrac eot–Fsa er21-3 211 portation Performance Report –Fiscal Year 2012-13 eported. Beginning in FY 2010-11, one-way trips are reported. tripsarereported. one-way inFY2010-11, Beginning eported. $0.00 $0.50 $1.00 $1.50 $2.00 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $10 $20 $30 $40 $50 Intercity BusProgram $0 Operating Revenue PerVehicleMile Operating Expense PerVehicleMile Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerPassenger Total Subsidy PerVehicleMile

INTERCITY BUS Carl R. Bieber, Inc.

Carl R. Bieber, Inc. Communities Served by Carl R. Bieber, Inc.: P.O. Box 180 Kutztown, PA 19530 Communities Served by Reading – Philadelphia: 610-683-7333 Reading, Kutztown, Wescosville, Allentown, Bethlehem, Mr. Steven G. Haddad Quakertown, and Philadelphia President/CEO www.biebertourways.com Communities Served by Harrisburg – Reading: Intercity Bus Program: Harrisburg, Hershey, Palmyra, Annville, Cleona, Serves 11 counties Lebanon, Myerstown, Womelsdorf, Robesonia, Provides opportunities to travel into Wernersville, Sinking Spring, Reading, and Kutztown and outside of the state

Subsidized Routes: Communities Served by Harrisburg – Scranton: Reading – Philadelphia Scranton, Wilkes-Barre, Hazleton, Pottsville, and Harrisburg – Reading Harrisburg Harrisburg – Scranton Pottsville – Philadelphia Communities Served by Pottsville – Philadelphia: Service Provided: Kutztown, Pottsville, Schuylkill Haven, Reading, Scheduled Route Service Pottstown, Norristown, and Philadelphia Charter Group and Party Tours

Average Fare: $11.26

Total Number of Vehicles: 10 coaches

INTERCITY BUS BUS INTERCITY

OPERATING FUNDS (000’s) OPERATING FUNDS (000’s) $4,682 Local $660 Revenue $2,042

State $660

Federal $1,321

212 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 * Total Bus Trips: Prior to FY 2010-11, round trips were reporte roundtrips * TotalBusTrips:PriortoFY 2010-11, Pennsylvania Public Trans 1,000 1,200 200 400 600 800 100 150 200 250 12 50 0 0 3 6 9 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Miles (000’s) Total Passengers (000’s) Total Bus Trips(000’s)* otto efrac eot–Fsa er21-3 213 portation Performance Report –Fiscal Year 2012-13 d. Beginning in FY 2010-11, one-way trips are reported. tripsarereported. one-way inFY2010-11, d. Beginning $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $10 $20 $30 $40 $50 $0 Operating Revenue PerVehicleMile Operating Expense PerVehicleMile Operating Expense PerPassenger Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Carl R.Bieber, Inc. Total Subsidy PerVehicleMile

INTERCITY BUS The Fullington Auto Bus Company

The Fullington Auto Bus Company Communities Served by Fullington: P.O. Box 211 316 East Cherry Street Communities Served by State College – Harrisburg: Clearfield, PA 16830 State College, Lewistown, Mifflintown, Thompsontown, 814-765-7871 Millerstown, Newport, Duncannon, and Harrisburg Mr. Jonathan T. Berzas President/CEO www.fullingtontours.com Communities Served by Pittsburgh – Bradford: Pittsburgh, Monroeville, Delmont, Blairsville, Indiana, Intercity Bus Program: Punxsutawney, Big Run, Sykesville, DuBois, St. Marys, Serves 15 counties Johnsonburg, Wilcox, Kane, and Bradford Provides opportunities to travel into and outside of the state Communities Served by State College – Wilkes- Subsidized Routes: Barre: State College – Harrisburg State College, Bellefonte, Lock Haven, Williamsport, Pittsburgh – Bradford Hughesville, Red Rock, Dallas, and Wilkes-Barre State College – Wilkes-Barre State College – Pittsburgh DuBois – Harrisburg Communities Served by State College – Pittsburgh: State College, Philipsburg, Clearfield, DuBois, Sykesville, Service Provided: Big Run, Punxsutawney, Indiana, Blairsville, Delmont, Scheduled Route Service Monroeville, Pittsburgh, and Pittsburgh Airport Charter Group and Party School Communities Served by DuBois – Harrisburg: DuBois, Clearfield, Philipsburg, State College, Average Fare: $14.65 Lewistown, Mifflintown, and Harrisburg

INTERCITY BUS BUS INTERCITY Total Number of Vehicles: 8 coaches

OPERATING FUNDS (000’s) OPERATING FUNDS (000’s) $2,513 Local $475 Revenue $834

State $446

Federal $760

214 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 were repor roundtrips * TotalBusTrips:PriortoFY 2010-11, Pennsylvania Public Trans 1,000 1,200 200 400 600 800 100 150 200 12 50 0 3 6 9 0 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Miles (000’s) Total Passengers (000’s) Total Bus Trips(000’s)* otto efrac eot–Fsa er21-3 215 portation Performance Report –Fiscal Year 2012-13 The Fullington Auto BusCompany ted. Beginning in FY 2010-11, one-way trips are reported. tripsarereported. one-way inFY2010-11, Beginning ted. $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $4.00 $4.50 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60 $10 $20 $30 $40 $50 $0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Revenue PerVehicleMile Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerVehicleMile Operating Expense PerPassenger Total Subsidy PerVehicleMile

INTERCITY BUS Greyhound Lines, Inc.

Greyhound Lines, Inc. Communities Served by Greyhound: Office of State Government Affairs 361 West Main Street Communities Served by Philadelphia – Scranton: Hendersonville, TN 37075-3321 Scranton, Mt. Pocono, Stroudsburg, Easton, Doylestown, 615-338-0847 and Philadelphia Mr. Randy Isaacs www.greyhound.com Communities Served by Pittsburgh – Erie: Intercity Bus Program: Pittsburgh, Zelienople, New Castle, Meadville, Edinboro Serves 16 counties State University, and Erie Provides opportunities to travel into and outside of the state Communities Served by Harrisburg – Pittsburgh: Subsidized Routes: Harrisburg, Lewistown, State College, Tyrone, Altoona, Philadelphia – Scranton Ebensburg, Johnstown, Latrobe, Greensburg, and Pittsburgh – Erie Pittsburgh Harrisburg – Pittsburgh

Service Provided: Scheduled Route Service Charter Group and Party

Average Fare: $23.20

Total Number of Vehicles: 12 coaches INTERCITY BUS BUS INTERCITY

OPERATING FUNDS (000’s) OPERATING FUNDS (000’s) $3,590 Local Revenue $486 $1,648

State $526

Federal $932

216 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 * Total Bus Trips: Prior to FY 2010-11, round trips were repor roundtrips * TotalBusTrips:PriortoFY 2010-11, Pennsylvania Public Trans 1,000 1,200 200 400 600 800 100 150 200 12 50 0 0 3 6 9 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Miles (000’s) Total Passengers (000’s) Total Bus Trips(000’s)* otto efrac eot–Fsa er21-3 217 portation Performance Report –Fiscal Year 2012-13 ted. Beginning in FY 2010-11, one-way trips are reported. tripsarereported. one-way inFY2010-11, Beginning ted. $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60 $1.80 $2.00 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $4.00 $4.50 $5.00 $20 $40 $60 $80 $0 Greyhound Lines,Inc. Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Revenue PerVehicleMile Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Expense PerVehicleMile Operating Expense PerPassenger Total Subsidy PerVehicleMile

INTERCITY BUS Myers Coach Lines, Inc.

Myers Coach Lines, Inc. Communities Served by Myers: 2001 Ball Park Road Export, PA 15632 Communities Served by Pittsburgh – Grove City: 724-733-1045 Pittsburgh, Etna, Glenshaw, Allison Park, Mt. Royal, Mr. David A. Myers Wildwood, Orchard Park, Bakerstown, Cooperstown, President Plainview, Butler, Unionville, Stone House, Slippery www.myerscoachlines.com Rock, and Grove City

Intercity Bus Program: Serves 3 counties Provides opportunities to travel into and outside of the state

Subsidized Route: Pittsburgh – Grove City

Service Provided: Scheduled Route Service Charter Group and Party

Average Fare: $4.21

Total Number of Vehicles: 2 coaches

INTERCITY BUS BUS INTERCITY

OPERATING FUNDS (000’s) OPERATING FUNDS (000’s) $416 Local $66

Revenue $156 State $66

Federal $131

218 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 * Total Bus Trips: Prior to FY 2010-11, round trips were repor roundtrips * TotalBusTrips:PriortoFY 2010-11, Pennsylvania Public Trans 100 150 200 100 150 200 250 300 50 50 12 0 0 0 3 6 9 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Miles (000’s) Total Passengers (000’s) Total Bus Trips(000’s)* otto efrac eot–Fsa er21-3 219 portation Performance Report –Fiscal Year 2012-13 ted. Beginning in FY 2010-11, one-way trips are reported. tripsarereported. one-way inFY2010-11, Beginning ted. Myers CoachLines,Inc. $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60 $1.80 $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $10 $20 $30 $40 $50 $0 Operating Revenue PerVehicleMile Operating Expense PerVehicleMile Operating Expense PerPassenger Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Total Subsidy PerVehicleMile

INTERCITY BUS Susquehanna Transit Company

Susquehanna Transit Company Communities Served by Susquehanna P.O. Box U Transit Company: Avis, PA 17721 570-753-5125 Communities Served by Williamsport – Philadelphia: Mr. Carl W. Kephart Williamsport, Muncy, Allenwood, Watsontown, Milton, President Lewisburg, Sunbury, Shamokin, Kulpmont, Mt. Carmel, www.susquehannabus.com Ashland, Frackville, Shenandoah, Mahanoy City, Danville, Bloomsburg, Berwick, Hazleton, Hometown, Intercity Bus Program: Tamaqua, Coaldale, Lansford, Nesquehoning, Beaver Serves 19 counties Meadows, Hudsondale, Jim Thorpe, Lehighton, Provides opportunities to travel into Allentown, Quakertown, Doylestown, Abington, Willow and outside of the state Grove, and Philadelphia

Subsidized Routes: Williamsport – Philadelphia Communities Served by Williamsport – Easton: Williamsport – Easton Williamsport, Mt. Carmel, Bloomsburg, Lehighton, Harrisburg – Elmira, NY Allentown, and Easton

Service Provided: Scheduled Route Service Communities Served by Harrisburg – Elmira, NY: Charter Harrisburg, Amity Hall, New Buffalo, Liverpool, Rt. 104 Group and Party Park-and-Ride, Port Trevorton, Selinsgrove, Sunbury, School Bus Shamokin Dam, Lewisburg, Allenwood, Williamsport, Lock Haven, Trout Run, Liberty, Blossburg, Mansfield, Average Fare: $16.00 Mainesburg, Sylvania, Troy, Gillett, and Elmira, NY

Total Number of Vehicles: 13 coaches

INTERCITY BUS BUS INTERCITY

OPERATING FUNDS (000’s) OPERATING FUNDS (000’s) $2,610 Local $319

State $319

Revenue Federal $1,338 $637

220 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 * Total Bus Trips: Prior to FY 2010-11, round trips were r roundtrips * TotalBusTrips:PriortoFY 2010-11, Pennsylvania Public Trans 1,000 1,200 200 400 600 800 100 150 200 12 50 0 0 3 6 9 0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue Vehicle Miles (000’s) Total Passengers (000’s) Total Bus Trips(000’s)* otto efrac eot–Fsa er21-3 221 portation Performance Report –Fiscal Year 2012-13 Susquehanna Transit Company eported. Beginning in FY 2010-11, one-way trips are reported. tripsarereported. one-way inFY2010-11, Beginning eported. $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $4.00 $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60 $1.80 $2.00 $10 $20 $30 $40 $50 $0 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Operating Revenue PerVehicleMile Operating Expense PerVehicleMile Operating Expense PerPassenger Total Subsidy PerVehicleMile

INTERCITY BUS intentionally blank blank intentionally ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 222 Pennsylvania Public Tr 222 Public Pennsylvania

INTERCITY BUS Section VI Pennsylvania Public Trans Passenger Rail otto efrac eot–Fsa er21-3 223 portation Performance Report –Fiscal Year 2012-13

PASSENGER RAIL Passenger Rail Program

Passenger Rail Program Pennsylvania Department of Transportation National Railroad Passenger Corporation (Amtrak) Bureau of Public Transportation 60 Massachusetts Avenue, NE P.O. Box 3151 Washington, D.C. 20002 Harrisburg, PA 17105-3151 1-800-872-7245 717-783-8025 www.amtrak.com www.dot.state.pa.us www.planthekeystone.com www.accessthekeystone.com

Keystone Corridor Service & Operations Keystone Corridor Improvements  Keystone Corridor owned by Amtrak from Harrisburg, Harrisburg Train Station PA, to Philadelphia, PA  Replace track interlockings (in progress)  26 weekday and 14 weekend trains  High Speed Rail of 110 mph Lancaster County At-Grade Crossings  Harrisburg – Philadelphia commute time = 95 min  Eliminate three public crossings to increase public safety and awareness (in progress)

Ridership and Revenue Mount Joy Train Station  Total Keystone Passengers: 1,460,548  Construct level-boarding passenger platforms and  Total Keystone Passenger Revenue: $10,376,664 covered walkway for parking access (in progress)

Elizabethtown Train Station Fuel & Power  Construct long-term/overflow parking lot (complete)  Diesel/Electric Propulsion  Construct pedestrian & bicycle pathway from station  Power Usage (kilowatt hours): 32,269,470 to downtown (in progress)  Diesel Consumption (gallons): 11,636

Keystone Corridor Amtrak Owned Right-of-Way PASSENGER RAIL RAIL PASSENGER

224 Pennsylvania Public Transportation Performance Report – Fiscal Year 2012-13 Average Train Speed Speed Train Average Revenue Passenger Annual StateSubsidy Annual Miles Passenger Keystone Passengers Keystone Annual CostRecovery (Miles) Trip Passenger Average Fare Passenger Average Mile per Train Subsidy Mile perTrain Expense Miles Train Annual Pennsylvania Public Trans 100,000 125,000 150,000 25,000 50,000 75,000 1,200 1,500 1,800 300 600 900 Total Keystone Passenger Miles (000’s) 0 0 Total Keystone Ridership (000’s) Factor Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Keystone Corridor Service Performance Data 119,499,453 124,421,633 124,421,633 119,499,453 Y1-2 FY12-13 FY 11-12 $9,590,367 $10,376,664 $10,376,664 $9,590,367 $8,909,601 $8,818,000 1,392,561 1,460,548 1,460,548 1,392,561 439,678 439,678 439,678 439,678 60 mph 60 mph 60mph 60 mph otto efrac eot–Fsa er21-3 225 portation Performance Report –Fiscal Year 2012-13 $16.47 $17.00 $17.00 $16.47 $20.26 $20.06 $43.86 $41.87 52% 54% 54% 52% 74 73 73 74 $10,000 $12,000 $2,000 $4,000 $6,000 $8,000 $0.00 $0.05 $0.10 $0.15 $0.20 $0.25 $0.00 $0.05 $0.10 $0.15 $0.20 $0.25 $10 $15 $20 $25 $0 $0 $5 Passenger RailProgram Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Y80 Y91 Y01 Y11 FY12-13 FY11-12 FY10-11 FY09-10 FY08-09 Revenue per Passenger Mile Subsidy per Passenger Mile Subsidy Keystone Revenue (000’s) Subsidy per Train Mile

PASSENGER RAIL the station and use passen- use the station and ngers with a safe, accessible, and modern passenger passenger modern and with a safe, accessible, ngers Train Station Train Station full of customers who park at who full of customers gust of 2013, provides the community with 80 additional park- 80 additional the community with of 2013, provides gust between parks, ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 standard for stations on Pennsylvania’s Keystone Corridor. The station ren- The station Corridor. Keystone stations on Pennsylvania’s for standard Elizabethtown Center to the athletic fields, Center to the athletic the train station, and the down- the train station, he Elizabethtown Borough is Borough he Elizabethtown dents easy access

rail station. An overflow parking lot, completed in Au lot, completed rail station. An overflow parking of choice. transportation ger rail as their College, the Elizabethtown schools, and built improved The first phase district. business town central Community from the paths accessible a path will build phase second The Creek. park, and Conoy one to the train station. phase connecting development, and economic community will strengthen This project and foster for parking, and competition alleviate traffic congestion visitors, and businesses. efforts for residents, revitalization With the assistance of PennDOT, t of PennDOT, With the assistance ovations were completed in May of 2011 and provide passe May of 2011 and provide in were completed ovations was the lot of completion, weeks Within a few ing spaces. Connecting the Community and bicycle of pedestrian with a network community its connecting resi network will allow paths. This Elizabethtown Train Station has set the set the has Train Station Elizabethtown

226 Pennsylvania Public Tr 226 Public Pennsylvania Passenger Rail Program Program Rail Passenger

PASSENGER RAIL Passenger Rail Program

TransitPark

TransitPark opened in the fall of 2013, providing the Harrisburg Train Station passengers with 700 surface parking spaces located minutes from the station. Parking is one of the many barriers preventing ridership growth. Penn- DOT recognized this need and implemented short- and long-term parking at one of the Keystone’s anchor stations.

TransitPark also serves as multimodal parking for pas- sengers using intercity buses that share the Har- risburg Station.

Additional information can be accessed online at www.transitpark.com

Technology Improvements

Amtrak has implemented technology improvements to provide passengers with convenience, simplicity, and time savings. Many of these improvements are also available to the Northeast Corridor, from Washington D.C. to Boston.

 Wi-Fi - Free wi-fi is now available on Keystone and trains, in addition to all trains throughout the Northeast Corridor.

 E-ticketing - In 2013, Amtrak launched its e-ticketing application that allows passengers to purchase and print their tickets at home, prior to arriving at the station. Tickets can be reprinted easily if they are accidently lost or damaged. PASSENGER RAIL In addition, Amtrak has a mobile application that allows for paper-free travel on all Amtrak trains.

 Track A Train - Amtrak partnered with Google to launch an interactive tool to track and provide information on more than 300 daily trains in the Amtrak sys- tem. The tool provides information on the status, estimated arrival times, and station information for every train in the Amtrak network in real time.

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PASSENGER RAIL Section VII Pennsylvania Public Trans Glossary ofTerms otto efrac eot–Fsa er21-3 229 portation Performance Report –Fiscal Year 2012-13

GLOSSARY ed to continue service to to the public and ding the shared-ride fare structure revenue by total ding the shared-ride self-supporting and otherwise for any purpose in in and otherwise for any purpose self-supporting ons who are functionally unable to use fixed-routeons who are functionally unable fixed-route public transportation service or paratransit service or public transportation fixed-route paratransit service or public transportation fixed-route hared-ride) service. The Commonwealth reimburses : Defined by Act 44 as regularly-scheduled general public general : 44 as regularly-scheduled Defined by Act :Factors usedto determine assistance operating of amount the : The number of one-wayfor persons 65 passenger trips reported : The average expense of providing a one-way shared-ride trip, shared-ride trip, a one-way providing average expense of : The ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13 : The average collected from amount and/or a sponsoring the passenger : Defined by Act 44 of time as the total amount calculated in hours during which : Defined by Act 44 as the total amount of distance calculated in miles during which which during miles in calculated amount of distance : Defined by Act 44 as the total

: Defined by Act 44 as total expenses requir : Defined by Act : Defined by Act 44 as the total revenue earned by a local transportation organization organization by a local transportation earned total revenue 44 as the Defined by Act : : Defined by Act 44 as transit service operating on a non-fixed-route basis in order to to in order basis on a non-fixed-route operating service : Defined by Act 44 as transit : Defined by Act 44 as senior citizens (persons who are at least 65 years of age) who who are at least citizens (persons : Defined by Act 44 as senior : Defined by Act 44 as the total of all originating passengers plus transfer passengers passengers plus transfer passengers : Defined by Act 44 as the total of all originating : State Act 44 of 2007. 2007. 44 of : State Act Glossary Average Shared-Ride Cost per Trip Average Shared-Ride Fare the Community Transportation provider the difference between the passenger portion and full fare. and full fare. the Community between the passenger portion Transportation provider the difference service by total trips. with shared-ride dividing the total expense associated by calculated by divi agency for a one-way shared-ride trip, calculated trips. 65+ (Senior Citizen) Passenger Trips 65+ (Senior Citizen) Passenger (approximately 15 percent) of the a portion for responsible Senior Citizens are years of age or older. Community fare for Transportation (s general public Operating Expenses transportation that is provided according to published schedules along designated routes, with specified routes, designated along schedules published to provided according is that transportation of passengers. discharging and on the taking stopping points for Fixed Route Public Transportation Service Fixed Route Public Act 44 Section 1513 Distribution Factors 1513 Distribution Act 44 Section include Act 44. Factors 1513 of under Section organizations local transportation to distribution for available revenue vehicle miles. and revenue vehicle hours, passengers, senior total passengers, Act 44 Urban and Rural SystemsUrban and Community Transportation Community

provide complementary transportation service to pers service provide complementary transportation in for public use available in service and vehicles are service. service and paratransit carried on fixed-route transportation public Operating Revenue Paratransit Service Revenue Vehicle Hours Revenue Vehicle Miles Senior Passengers Total Passengers permit needed improvements in service which are not transportation. of public passenger furtherance in lieu of fares for senior fares, reimbursement passenger The term includes through its transit operations. revenue, bus revenue, advertising and other charter revenue, school revenue miscellaneous passengers, funds. guarantee route and private such as public Act of 1990. by the Americans with Disabilities as required service, public transportation in for public use available in service and vehicles are deadhead hours. term does not include service. The deadhead miles. term does not include service. The service. ride on fixed-route public transportation 230 Pennsylvania Public Tr 230 Public Pennsylvania

GLOSSARY Train Miles Department ApprovedService(DAS) older. The percentof amount isequaltoapproximatelythe averageshared-ride 85 fare. through the Shared-RideProgramforSeniorCitizens fora trip one-way forpersons passenger 65and CommonwealthperSeniorCitizenTrip Cost tothe Passenger Rail includes passengers who are65yearsofageor older, aswell asthose under 65. Total Trips in theshared-ride statistics. purposes, all service using thesame shared-ride farestructure thatisused forthe general publicisreported vehicle maynotrefuse toshare the vehicle with other passengers duringa given trip. For reporting area andduring pre-determined daysandhoursofservice. fixed-route basis,andcharges afaretoriders.Thepublicized serviceoperateswithinadefinedgeographic Shared-Ride passenger portion andfull fare. Trans The CommonwealthreimbursestheCommunity general publicfare ofthe 15percent) (approximately PwD DepartmentofPublicWelfare. funded bythePennsylvania MATP -ride farestructure. clientsofthatprogram. is availableexclusivelyto Contracts Exclusive HumanServiceProgram approval, maybeincluded inSection 1513data. Pennsylvania Public Trans : Rural Transportation Program for Persons withDisab : RuralTransportationProgramfor : Medical AssistanceTransportationProgram : : Thenumberofmiles : when atrainis“i : The number of one-way passengertripsreportedforgeneralpublicshared-rideservice.This ofone-way : Thenumber : Demand-responsivetransportation thatisavailable to the general public,operates on anon-

otto efrac eot–Fsa er21-3 231 portation Performance Report –Fiscal Year 2012-13 :

Shared-ride servicedatawhich,onthebasis ofpriorShared-ride written : Service that is paid for by a Human Service program Service and Human a by for paid is that Service : Servicefallsoutsideoffor shared thedefinedparameters n service”andavailableforpublicuse. for Community Transportation (shared-ride)service. for Community : The average amount of Lottery funds reimbursed : TheaverageamountofLotteryfundsreimbursed (NEMT – non-emergency medical transportation) portation providerthedifferencebetween Thefirstfare-paying passengerto enterthe ilities. Personswithdisabilities pay aportion Glossary

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GLOSSARY Section VIII Pennsylvania Public Trans otto efrac eot–Fsa er21-3 233 portation Performance Report –Fiscal Year 2012-13 Index

INDEX

0 . 34 .. 42 .. 70 . 132 .. 214 ..... 38 .... 183 ...... 184 ...... 187 ...... 181 ...... 78 ...... 160 ...... 128 ...... 54 ...... 189 ...... 216 ...... 190 ...... 193 ...... 212 ...... 186 ...... 191 ...... 192 ...... 188 ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13

Capital Area Transit (CAT) ...... Capital Area Transit (CAT) Area Transportation Authority of North Central PA (ATA) ...... 124 ...... PA (ATA) of North Central Authority Area Transportation ...... Beaver County Transit Authority (BCTA) 46 ...... Authority (BARTA) Transportation Berks Area Regional ...... Inc./Blair County . Blair Senior Services, 5 ...... Cambria County Transit Authority (CamTran) Carbon County...... Community Transit ...... Carl R. Bieber, Inc. . 14 ...... Authority (CATA), performanceCentre Area Transportation review for 58 ...... for Authority (CATA), profile data Centre Area Transportation ...... Centre County ...... Chester County/ROVER 136 ...... (CATA) Authority Crawford Area Transportation ...... Cumberland County ...... Delaware County 140 ...... (DuFAST) Authority DuBois, Falls Creek, Sandy Township Joint Transportation 144 ...... (EMTA) Authority Endless Mountains Transportation ...... Erie Metropolitan Authority (EMTA) Transit 74 ...... Fayette Area (FACT) Coordinated Transportation ...... Forest County ...... Franklin County ...... Auto Company, The Fullington Bus Allied Coordinated Transportation Services, Inc. (ACTS)/Lawrence County ...... 182 182 ...... County Inc. (ACTS)/Lawrence Services, Transportation Allied Coordinated ...... Metro Transit (AMTRAN) Altoona ...... Carmel Borough of Mount 185 ...... Butler County Community & Development Action ...... (BTA) Butler Transit Authority ...... Clarion County ...... Community Transportation 62 ...... County of LackawannaTransit System (COLTS) 66 ...... County of Lebanon (COLT/LT) Transit Authority ...... Greene County ...... Inc. Greyhound Lines, ...... Hazleton Public Transit (HPT) Allegheny County, Port Authority of (PAAC) ...... of (PAAC) County, Port Authority Allegheny Bucks County Transport, Inc...... Inc. Transport, Bucks County Index 234 Pennsylvania Public Tr 234 Public Pennsylvania

INDEX Pennsylvania Public Trans Schuylkill Transportation System(STS) ...... Rural Systems ...... County ROVER/Chester ...... River ValleyTransit(WilliamsportRVT) ...... Red RoseTransitAuthority (RRTA) ...... Rail, Passenger ...... Pottstown AreaRapidTransit(PART) ...... Port AuthorityofAlleghenyCounty(PAAC) ...... Pike County ...... Perry County ...... ReviewExecutiveSummaries Performance Passenger Rail ...... County Northumberland North CentralPA,AreaTransportationAuthorityof(ATA) ...... 124 New CastleAreaTransit Authority(NCATA), profiledatafor ...... 164 reviewof New CastleAreaTransit Authority(NCATA),performance ...... 6 Lines,Inc. Myers Coach ...... Inc./Columbia County MTR Transportation, ...... 19 Mount Carmel,Boroughof Transit Montour County ...... TransitNetwork,Inc. Montgomery County/Suburban ...... 203 TransportationAuthority(MCTA) Monroe County ...... 156 Mifflin andJuniataCounties(CARS) ...... TransitAuthority(MMVTA) Mid MonValley Transit Authority Mid County ...... (MCRCOG) RegionalCouncilof Governments Mercer County ...... 90 Lycoming andClintonCounties/STEP,Inc...... 2 Luzerne CountyTransportationAuthority(LCTA) ...... 86 TransportationLehigh and Authority(LANta) Northampton ...... 82 (COLT/LT) Lebanon TransitAuthority,Countyof ...... 66 Lawrence County/AlliedCoordinatedTransportation Services,Inc...... 182 Lackawanna TransitSystem,Countyof(COLTS) ...... 62 Keystone CorridorService ...... Intercity Bus ...... Indiana CountyTransitAuthority(IndiGO) Huntingdon, Bedford,andFultonCounties ...... 198 otto efrac eot–Fsa er21-3 235 portation Performance Report –Fiscal Year 2012-13 ...... 160 ...... 148 ...... 194 ...... 94 ...... 1 ...... 209 Index ...... 200 ...... 199 ...... 123 ...... 223 ...... 223 ...... 218 ...... 196 ...... 224 ...... 152 ...... 187 ... 195 .. 114 .. 102

. 168 ... 98 . 34 02 7

INDEX

6 02 . 22 204 .. 220 .... 176 .... 176 ...... 106 ...... 29 ...... 201 ...... 29 ...... 207 ansportation Performance Report – Fiscal Year 2012-13 ansportation Performance Report – Fiscal Year 2012-13

Urban Systems ...... Urban Systems 172 ...... Transportation Office (VCTO) Venango County ...... of Warren County, Transit Authority Southeastern Pennsylvania Transportation Authority (SEPTA) ...... 30 PennsylvaniaSoutheastern (SEPTA) Authority Transportation ...... 2 ...... Clinton Counties and STEP, Inc./Lycoming ...... Profiles Transit Agency ...... of Warren County Transit Authority 205 ...... Union/Snyder Alliance (USTA) Transportation ...... of, performance review of City Washington, ...... of, profile data of City Washington, 20 ...... TransportationCounty Washington Authority ...... Wayne County 110 ...... (WCTA) Westmoreland County Transit Authority 118 ...... York Adams County TransportationAuthority (YATA) Somerset County ...... County Somerset Suburban Transit Network, Inc./Montgomery County ...... 203 ...... Inc./Montgomery Transit Network, Suburban County ...... TransportationSusquehanna County ...... Company Susquehanna Transit Index

236 Pennsylvania Public Tr 236 Public Pennsylvania

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INDEX Pennsylvania Department of Transportation Multimodal Transportation Deputate Bureau of Public Transportation 717-783-8025