INDEPENDENCE DAY SPECIAL INDIA PRICE RS. 100. AUGUST 31, 2012 Incredible IndiaINDIA!? FORGET THE OBSESSION WITH BECOMING A SUPERPOWER. FIRST, LET’S BECOME A GREAT NATION. www.forbesindia.com Letter From The Editor Redefining Our Purpose “Cat: Where are you going? to read those special packages again, Alice: Which way should I go? please log on to http://forbesindia.com) Cat: That depends on where you are going. This year, the centrepiece of our Alice: I don’t know. special package is a provocative essay Cat: Then it doesn’t matter by someone who is a familiar fi gure on which way you go.” these pages: Sundeep Waslekar, thinker, global strategic aff airs expert and author. ull over these words from Waslekar forces us to re-evaluate the THERE ARE MANY Lewis Carroll’s Alice in fundamentals of a great nation. And he WAYS TO DEFINE A M Wonderland, as we prepare draws upon some powerful examples GREAT NATION. IT to celebrate our 65th Anniversary of from the experiences of other nations BEGINS BY HAVING Independence. And then, try to honestly that began rising around the same THE HUMILITY answer the next question: Do we really time as we did. Obviously, there are AND CAPACITY TO know where we’re headed as a nation? many ways to defi ne a great nation. LEARN FROM THE I don’t know what you’re thinking, In my book, it begins by having the INDEXPERIENCESIA OF but even for a die-hard believer of humility and capacity to learn from the OTHERS the India story like me, it’s a tough experiences of others. Keep that in mind ------- question to answer. All around us, the when you read his essay on page 44. prevailing gloom seems to suggest that In a separate package, we’ve also paid we may have lost sight of the path, tribute to a set of outstanding Indians but hopefully, not the destination. who’ve tried their best to keep two of our At Forbes India, for the past two vital institutions—the bureaucracy and years, Independence Day has been an the judiciary—vibrant and responsive. occasion to refl ect on the challenges Sarosh Homi Kapadia is one such facing us as a nation. In 2010, we focussed individual, whose story of integrity and on some of India’s biggest geopolitical commitment will inspire generations, challenges in our special package, India long after he steps down as Chief Justice and the World. Last year, we turned of the Supreme Court on September 29. our gaze inwards to examine the key Make sure you read our story fault-lines that had opened up, as an on him, and the nine others, plus embattled state came under fi re for a photo feature on the things that its failure to govern. (In case you want make us proud to be Indians. Best, Indrajit Gupta Editor, Forbes India [email protected] @indrajitgupta August 31, 2012 | FORBES INDIA 5 INDIA INDEPENDENCED AY Volume 4 | Issue 18 | August 31, 2012 SPECIAL Contents GUARDIANS OF THE FLAME 44 68 Breaking New Ground The government wrestled with the problem of digitising land records for over a decade. Rajeev Chawla is fi nally getting the job done. 70 Government Inc. Aruna Sundararajan’s 58 SH Kapadia 62 Purna Chandra Kishan 64 MK Bhan 66 HK Mittal approach to state-run projects made her an INDIA e-literacy pioneer 72 The Algebra of Infi nite Development Nothing is getting in the way of Alex Menon’s drive for development 74 All in it Together Ram Mohan Mishra 68 Rajeev Chawla 70 Aruna Sudararajan 72 Alex Menon 74 Ram Mohan Mishra doesn’t think of his constituents as benefi ciaries—each is a 58 Pilgrim of Justice 64 A Visionary Who Also potential entrepreneur Chief Justice SH Delivers Kapadia will be MK Bhan is driving 76 The Early Adopter remembered for innovation in the Under Amod Kumar, Getty Images landmark judgments, Department of Uttar Pradesh has been an but also for working Biotechnology by taking e-governance incubator Credible India to restore the judicial governance outside the It’s time to set aside ambitions of great power and focus system’s credibility government 78 On a Mission to End on building a great nation, says Sundeep Waslekar Illegal Mining 76 Amod Kumar 78 UV Singh 62 Stopping Traffi ck 66 Stepping Up For UV Singh fi nally got FEATURES Purna Chandra Kishan Startups the evidence needed to rescued thousands India needs growth- bring down the illegal FORBES INDIA LEADERSHIP of child labourers by fuelling entrepreneurs; HK trade in Karnataka. Now, AWARDS 2012 86 The Fab 50 cracking down on Mittal has a plan to help he’s targeting the entire 80 The India Growth Story is Still Good Out of a long list of outstanding traffi ckers them launch country Despite the recent pessimism, the Forbes companies, the Forbes India Leadership India Leadership Awards jury is still Awards nominees represent the best of bullish on India Inc the best 12 FORBES INDIA | August 31, 2012 August 31, 2012 | FORBES INDIA 13 INDIA Volume 4 | Issue 18 | August 31, 2012 Contents 92 UPFRONT BRIEFING 28 Delivering More Costs than Cash Cash on delivery is a hit with customers, but for companies, it doesn’t pay CURRENT EVENTS 32 Assam Violence a Progeny of Peace Deals State-mediated settlements meant to make peace have created new divisions RESOLUTION 34 Passing the Buck INDIA There is a way to fi x India’s TV audience measurement system—if all industry players are willing to tackle the problem OLYMPICS 38 You Can’t Buy an Olympic Medal But the Mittal Champions Trust is hoping its support can give top athletes a leg up 40 A Collective Story of ‘So Near, Yet So Far’ Despite a record medal haul, India’s Olympic performance couldn’t meet Corbis Bazuki Muhammad / Reuters lofty expectations 65 THINGS WE LOVE ABOUT INDIA Something to celebrate for each 40 year of independence REGULARS 20 Letters to the Editor Cover Photograph: Corbis 22 Exit Interview WE VALUE YOUR FEEDBACK. 24 Close Range Write to us at: 26 World Watch [email protected] Letters may be edited for brevity. India’s Saina Nehwal kisses her bronze medal 116 Thoughts Read us online at www.forbesindia.com 14 FORBES INDIA | August 31, 2012 www.forbesindia.com Magazine Upfront Features Life Daily Sabbatical Multimedia Blogs News INDIA http://forbesindia.com/blog MUST-READ BLOGS Markets today seem to be Group’s $1.3 billion lawsuit-grenade http://forbesindia.com/blog designed for short-term that has landed right in the centre investors of their incestuous world. From Scott Patterson, an investigative advertisers to TV channels to media OUR BLOGGERS journalist with the Wall Street buyers, everybody is taking part in Journal, has tracked the impact of the newspaper column equivalent technology on Wall Street through of the candlelight solidarity march. his latest book Dark Pools. He tells NS RAMNATH us a story about programmers, Where Should I Give? ASHISH geeks and crooks, who have used If you are feeling torn between MISHRA technology to the hilt to make a two equal choices, give to a place quick buck on Wall Street. you go often too. If it’s close to Writes on interesting the place where you stay, then An autophile with a handle on things that happen in the realm of NDTV vs TAM – not only will you visit it often, but the Indian auto industry business, society and technology. The Kingdom is Naked it will give you a chance to take The entire TV and advertising your family and involve your kids in worlds, their aunts, cousins and philanthropy as well. dogs, are up in arms over the NDTV INDReview: SamsungIA Galaxy Tab 2 SEEMA SINGH PRINCE THOMAS GT-P3100 The Samsung Galaxy Tab 2 imparts a very pleasing heft and feels solid in the hand. The package contents Writes on sci-tech and all things Tracks the world of business for are relatively Spartan–besides that lie at the intersection Forbes India from the rear seat the tablet itself, there is a tiny quickstart booklet, a USB cable, power adapter, and snap-in plug for use with Indian power outlets. http://forbesindia.com/aperture http://forbesindia.com/multimedia COVER STORY PODCAST FORBES INDIA SHOW Hate it that How to Build a Bisleri is a Great Nation Generic Brand Bisleri’s Chairman Ramesh (By Sundeep Waslekar) Chauhan wants the name to INTRODUCING APERTURE become a brand The new avatar of Forbes India slideshows http://forbesindia.com/thedailysabbatical DAILY SABBATICAL Your daily dose of wisdom from the likes TOP FIVE SALES THE Show me of Harvard, Stanford, NEGOTIATION UNCONSCIOUS the money? INSEAD, Oxford, ISB, MISTAKES EXECUTIVE Entrepreneurs Yale, Rotman, Tuck Stop talking, start Careful don’t always look at School of Business listening. Can consideration of THE fi nancial rewards and many others... tweaking your all the options can ENTREPRENEUR’S as the best thing approach help be done by our MOTIVATION: NOT in being their own clinch the deal? unconscious mind WHAT YOU THINK… bosses 16 FORBES INDIA | August 31, 2012 INDIA Founder & Editor, Network18: Group CEO, Network18: Director Operations, Network18 & Raghav Bahl B Sai Kumar COO IBN Lokmat: Sanjay Sharma President & Editorial Director, TV18: Operations Director & CTO Senthil Chengalvarayan CEO, Forbes India: Gurmeet Singh Broadcast: Piyush Gupta EVP - HR: Ajit Singh Vig Editor, Forbes India: Indrajit Gupta ADVERTISING SALES Executive Editor: Charles Assisi Senior Vice Presidents: Rubeena Deputy Editor: Shishir Prasad Singh, Seshadri Iyer & Vishal FORBES MEDIA LLC Srivastava Chairman & Editor-in-Chief: Design Director: Anjan Das Abhishek Shah, Alpana Gulati, Steve Forbes Director-Photography: Dinesh Krishnan Kumar P, Manavdeep Singh, Maulik Chairman, Forbes Digital: Director-Online & Events: Thakkar, Niraj Ladia,