Directory of services to help Alcoholics Anonymous Mental health including eating 028 9043 4848 improve mental health and distress and anxiety support Carlisle House emotional wellbeing Action Mental Health New Horizons 028 9032 8308 Northern area 2016 028 9442 8081 Substance misuse treatment centre. Support, training and employment opportunities Drinkline for people coping with mental illness. 0300 123 1110 02/16 Aware helpline Public Health Agency, 12–22 Linenhall Street, BT2 8BS. Gamblers Anonymous Tel: 0300 555 0114 (local rate). www.publichealth.hscni.net 0845 120 2961 028 9024 9185 Monday – Friday, 9am – 1pm National Drugs Helpline (FRANK) For those affected by depression. 0300 123 6600 www.aware-ni.org Text 82111 Sexual health Urgent help and support Email: [email protected] Emergency services Beat eating disorders 24/7 drugs helpline. Positive Life 028 9024 9268 999 or 112 • Adult line 0345 6341 414 Community Addiction Confidential helpline 0800 137 437 Police, ambulance service, fire and rescue service, • Youth line 0345 6347 650 Service, Belfast coastguard. 028 9066 4434 Providing support services, advice and signposting www.b-eat.co.uk/ 077 1123 3802 to people living with and affected by HIV. Northlands Centre, Community Rescue Service, . Mindwise www.positivelifeni.com 028 7131 3232 GP out of hours services, Dalriada 028 9446 0873 Brook Urgent care 028 2566 3500 Currently offers a wide range of support services • Brook Coleraine 028 7034 2178 from locations throughout Northern Ireland. Websites for further information www.want2stop.info • Brook Belfast 028 9032 8866 Lifeline www.mindwisenv.org 0808 808 8000 www.knowyourlimits.info Free confidential advice on sex and contraception NI Agoraphobia and Anxiety Society www.drugsandalcoholni.info Deaf and hard of hearing – Textphone users can for young people aged under 25 years. call Lifeline on 18001 0808 808 8000 028 9023 5170 www.brook.org.uk 24 hour support for those in distress or despair. NHSCT eating disorder service Abuse Contact NI Police (PSNI) 028 9441 3307 028 9074 4499 101 This service also has a voluntary support group 24/7 domestic violence helpline Provides counselling to all age groups. This will connect you to your local police station. called Stamp ED. Both services are available 9am 0808 802 1414 www.contactni.com – 5pm Monday to Friday. Samaritans helpline Open to anyone who is affected by domestic Family Planning Association Freephone 116 123 Northern Ireland Association for Mental abuse – men and women. 0345 122 8687 Listening ear to those in distress. Health (NIAMH) National Association for People Abused 028 9032 8474 Confidential information, advice and support on Social services out of hours arrangements in Childhood (NAPAC) aspects of sexual health, family planning and 028 9446 8833 Local support, including housing schemes, home support, 0808 801 0331 information on local clinics in your area. Counselling advocacy services, information services and education. service for those with an unplanned pregnancy. www.napac.org.uk Action on Hearing Loss www.niamhwellbeing.org www.fpa.org.uk/ 0808 808 0123 Nexus SANELINE Genito Urinary Medicine (GUM) Clinics 0808 808 9000 (Textphone) 028 7126 0566 0300 304 7000 • Causeway Hospital 028 7034 6028 Support for deaf people. Advice and confidential support and counselling For anyone coping with mental illness. Helpline for those who have been sexually abused. • Royal Victoria Hospital Belfast from 6pm – 11pm. 028 9063 4050/4054 GP referral only services 028 9032 6803 Threshold Support available in Northern areas. The Pregnancy Resource Centre, Access to these services is through consultation 028 9087 1313 with a GP who can make a referral if it is felt PSNI domestic violence officer Offers residential therapeutic communities and to be appropriate and with your permission (in 101 028 9332 9997 other services to people in Northern Ireland. some instances a social worker, mental health Our services include: free pregnancy testing; crisis practitioner or other professional such as a For information on more services Victim Support pregnancy counselling; post abortion support; teacher or health visitor can make a referral): and support: 028 9024 3133 miscarriage support; mentoring for girls and boys; sexual health advice (contraception, STIs). Self-Harm Intervention Project www.mindingyourhead.info Emotional support for victims of crime. www.thepregnancyresourcecentre.co.uk Community based psychological intervention and www.familysupportni.gov.uk www.victimsupportni.co.uk www.livinglifetothefull.com support service for people who self-harm. Women’s Aid Service provided by Zest: www.zestni.org www.praxiscare.org.uk • Causeway 028 7035 6573 Sexual orientation and Community addiction service Alcohol, drugs and smoking • Antrim, , Carrickfergus 028 2563 2136 gender identity provides assessment and treatment for people • 028 8676 9300 aged 18 years or over who are experiencing problems with alcohol, drugs and other substances. Addiction services (Adult) Support and advice for women who have suffered LGBT Switchboard Community mental health teams (CMHTs) 028 2565 8462 or are suffering from domestic abuse. 0808 8000 390 are multi-professional teams that provide • For advice and support for alcohol and non-injecting The Men’s Advisory Project (MAP) Tuesday-Thursday, 6-9pm assessment, treatment and support services to drug use. 028 9024 1929 LGBT Northern Ireland people experiencing mental health problems. There 028 2563 1970 are teams working in each council area within the Support for male victims of domestic abuse. www.lgbtni.org • For advice and support for injecting drug use. Northern Health and Social Care Trust. In emergency www.mapni.co.uk Transgender support services situations, a crisis response service will link with out Start 360 of hours GPs or the emergency department (ED). www.transgenderni.com 028 9043 5810 Bereavement Cara-Friend Community outreach Therapeutic services for children, young people and provides a service for people with severe and families affected by parental substance misuse. 028 9089 0202 enduring mental health problems who require Cruse Provides information, support, friendship, intensive support in the community. FASA • National Cruse day-by-day helpline 0844 477 9400 counselling and signposting, and offers a social The Child and Adolescent Mental Health 028 2544 6635 • Cruse Northern Area 028 2766 6686 space service to the lesbian, gay, bisexual and transsexual community. Service (CAMHS) Adult Substance Misuse Treatment Service: • Cruse young person’s helpline 0808 808 1677 community based early intervention services for www.cara-friend.org.uk provides specialist multi-professional support in the adults (18+) and family members affected by National charity that exists to promote the community for children and young people aged up substance misuse. wellbeing of bereaved people – for adults, Gay and Lesbian Youth Northern Ireland to 17 years experiencing mental health problems. children and young people. www.fasaonline.co.uk (GLYNI) The dementia service www.cruse.org.uk ASCERT/Start360 028 9089 0202 provides assessment, support and treatment for Young people: www.rd4u.org.uk people in a range of settings who have dementia. 0800 2545 123 HERE NI Barnardo’s child bereavement service The service also links with a number of voluntary Community based services for young people 028 9024 9452 028 9066 8333 and community organisations that provide support who are identified as having substance misuse Lesbian Advocacy Services Initiative (LASI) is now and respite in the community for the patient and difficulties. their carers. Barnardo’s Northern Area children HERE, a place for lesbian and bisexual women in Northern Ireland. Hospital services Extern and young people bereaved by suicide 028 9084 0555 www.hereni.org Inpatient and outpatient treatment is provided for support project those who have severe mental health problems Harm reduction services for people who are 077 9614 8549 The requiring intensive treatment that cannot be misusing substances (low threshold services). 028 9031 9030 provided in the community setting. Child Death helpline Living Rivers Beach House www.rainbow-project.org Older people’s mental health teams 0800 282 986 0808 800 6019 028 2565 4700 SAIL provide assessment, treatment and support Supported accommodation for those who are Miscarriage Association 075 1022 8411 074 4361 1317 services to people experiencing mental health 019 2420 0799 problems and who are over the age of 65 years. homeless and recovering from addiction. (9am–4pm) A support group for families of gender variant or Rehabilitation programmes Threshold transgender individuals of any age. 028 9087 1313 NI Stillbirth and Neonatal Death Society are linked to a range of mental health services, (SANDS) supporting people who are coping with, and Drug outreach services. recovering from, mental health problems to 077 4099 3450 Al-Anon develop personal, social and employment skills www.sandsni.org and opportunities. 028 9068 2368 NHSCT bereaved by suicide service To help and support families and friends of problem drinkers. 028 9441 3544 Children/youth support Contact a Family Cause Older people 0808 808 3555 028 9065 0650 Barnardo’s Freephone helpline – signposting and help with Helpline 0845 603 0291 Age NI (Advice and Information) 028 9067 2366 disabilities. A local charity providing peer-led emotional and 0808 808 7575 Main Northern Ireland contact number. www.cafamily.org.uk practical support to carers and families of people Charity combining Age Concern NI and Help the www.barnardos.org.uk Family Ties Project with mental illness. Aged in Northern Ireland. Barnardo’s Northern Area children 028 9031 9030 www.cause.org.uk www.ageuk.org.uk/northern-ireland and young people bereaved by suicide Provides practical advice, guidance, support Headway – The brain injury association Good Morning Projects support project and befriending to parents, guardians and family 028 2565 1521 • Antrim 028 9446 4619 members of lesbian, gay, bisexual and transgender Dedicated to supporting people with a brain injury, 077 9614 8549 people. • Ballycastle 028 2076 8309 as well as their families and carers. www.familytiesproject.org.uk Childline www.headwayni.org • Ballymena 028 2564 0720 0800 1111 Gingerbread NI • Carrickfergus 028 9332 9427 0808 808 8090 www.childline.org.uk • Causeway 028 7055 8005 CLIC Support for single parent families. Freephone Rural support advice helpline. • 028 2827 3362 028 9072 5780 0300 330 0803 www.gingerbreadni.org Rural Support Helpline • Mid-Ulster 028 7963 2170 Support for children suffering from cancer and 0845 606 7607 Parenting NI helpline and appointment • 028 9086 7686 leukaemia, and signposting for parents or anyone www.ruralsupport.org.uk else affected. service The primary aim is to support members of the www.clicsargent.org.uk 0808 801 0722 community by means of regular, friendly, telephone conversations – making time for people, listening Contact NI Free confidential support and guidance for Other health-related support effectively and becoming a ‘friend on the phone’. 028 9074 4499 dealing with family issues. Freephone helpline or appointment services based throughout Northern MS Helpline Provides counselling to young people. Ireland, including Ballymena, Coleraine and 0808 800 8000 www.contactni.com . www.mssociety.org.uk Gateway www.parentingni.org 0300 123 4333 Relate Macmillan Cancer Helpline 0808 808 0000 The NHSCT children’s social work service is a 028 9032 3454 www.macmillan.org.uk first point of contact for anyone concerned about Divorce/separation/marriage counselling. the welfare of a child or young person. St Vincent de Paul Lifeline 028 9035 1561 Housing/homelessness/ 0808 808 8000 www.svp-ni.co.uk Deaf and hard of hearing – Textphone users can supported living call Lifeline on 18001 0808 808 8000 Sure Start • Coleraine 028 7032 1032 Lighthouse Hostel (Ballymena) 24 hour support for those in distress or despair. • Dalriada (including and Ballycastle) 028 2564 7654 EANI North Eastern Region Support 028 2073 0444 A residential homeless facility for men aged 18–65 Project for young men aged 16-25 years • ABBEY (Newtownabbey) 028 8676 9994 years, which provides full board and supported living. • Antrim, Ballymena, Carrickfergus, • Ballymena 028 2564 3555 www.lighthousehostel.org Newtownabbey, Larne and parts of Moyle. 028 2564 1966 or 075 9876 3662 • G-old (including Cookstown, Ardboe, Dunamore Living Rivers Trust (Beach House) and Pomeroy) 028 8676 6126 • Coleraine, Cookstown, Magherafelt, 028 2565 4700 • Horizon (including Carrickfergus and Larne) and parts of Moyle. 028 9335 9734 Supported and direct access accommodation 028 7035 1599 or 077 0691 1720 services within the NHSCT area for those who are Range of services for young children aged 0–4 homeless and recovering from addiction. Targeted outreach project for young men at risk, years and their families, aimed at improving health, www.livingrivers.com which uses group work programmes. Focus children’s social and emotional development, and is on building resilience and coping skills in a their ability to learn. MUST Hostel (Cookstown) supportive setting. 028 8676 2065 NSPCC Hostel primarily for single homeless people with 0808 800 5000 Benefits/financial advice support needs (direct access service). www.musthostel.co.uk Child protection 24/7 helpline – emotional, Citizens Advice physical or sexual abuse or neglect. • Antrim & Newtownabbey 028 9085 2271 Northern Ireland Housing Executive (NIHE) 03448 920 900 Youthcomm/Youthline • Causeway 028 7034 4817 0800 096 1425 028 9504 9999 (after hours) • Mid & East Antrim 028 9600 1333 www.nihe.gov.uk Confidential free information, support and • Mid 028 8676 6126 resource service for 11–20 year-olds. Simon Community www.youthcomm.org.uk Free confidential, impartial advice; representation at tribunals; debt counselling services. 0800 171 2222 (Central access point) Voice of Young People in Care (VOYPIC) Advice 4 Health Provides accommodation and support to people who • Ballymena branch 028 2563 2641 are currently homeless or at risk of homelessness. • Newtownabbey, Carrickfergus, Enabling children and young people with Larne 028 9086 7100 Triangle Housing Association Limited experience of care to make life changes. • Coleraine, Ballymoney, Moyle 028 7034 4817 028 2766 6880 www.voypic.org • Antrim & Ballymena 028 9442 8176 Vineyard Compassion • Cookstown, Magherafelt 028 8676 6126 028 7022 0005 Student support Advice 4 Health takes client referrals from health Coleraine-based practical and emotional support at points professionals and through health based outreach of need (including foodbank support and supported living). sessions. Ulster University student support [email protected] • Belfast 028 9536 7300 • Coleraine 028 7012 4105 Trauma Cultural/ethnic • 028 9036 6336 The Family Trauma Centre • Magee 028 7167 5218 Bryson Intercultural 028 9504 2828 Provides a professional counselling service on all 028 9031 5744 campuses. Victim Support Support for black and minority ethnic (BME) communities Further contact details at: 028 9024 3133 and individuals throughout Northern Ireland. www.studentsupport.ulster.ac.uk www.brysonintercultural.org Emotional support for victims of crime. www.victimsupportni.co.uk/ NI Council for Ethnic Minorities (NICEM) 028 9023 8645 Family and relationships WAVE Trauma Centre NICEM puts people in touch with groups who 028 2766 9900 ACCORD offer support to minority ethnic groups and can also help with racial discrimination and limited 028 9023 3002 Befriending and counselling for people who are victims of violence or bereaved due to . migrant advice. Marriage counselling. www.wavetraumacentre.org.uk/ www.accord-ni.co.uk Autism NI advice line 028 9040 1729 Carers Causeway Family Resource Centre Carers NI 028 7032 5456 028 9043 9843 Information and advice. Benefits and carers’ rights.

Public Health Agency, 12–22 Linenhall Street, Belfast BT2 8BS. Tel: 0300 555 0114 (local rate). www.publichealth.hscni.net Northern area

This information resource was developed through the Public Health Agency’s Northern Area Suicide Prevention Action Plan. The resource will be updated as required. For further information, contact the Public Health Agency Northern Area Health and Social Wellbeing Improvement Team on: 028 9536 2913.