Corporate Social Responsibility Report 2012

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Corporate Social Responsibility Report 2012 Corporate Social Responsibility Report 2012 Nankai Electric Railway Co., Ltd. With expertise and dynamism, forging the way to the future The Nankai Electric Railway shall act together with our regional society to actively protect and reduce the burden on the environment through the provision of a public transportation service that is kind to the environment. Through our daily business activities, we are contributing to the creation of a comfortable and attractive lifestyle for the people in our region. Corporate Outline Financial Status (Consolidated Results for fiscal 2011) ■ Editorial Policy (From April 1, 2011 to March 31, 2012) Contents This CSR report has been published as a tool to facilitate Company Name Nankai Electric Railway Co., Ltd. ■ Composition ratio of operating profit by segment communication with our stakeholders. This document Interview introduces our policies and the state of our activities with Established December 1885 (¥ millions) regard to CSR, including our relationship with society, with Building a Sustainable Society and Head Office 2-1-41 Shikitsu-higashi, Naniwa-ku, Construction Business Other content centered on our Safety Information Report as well as the Role of the Railway ........................... 2 Osaka, 556-8503, JAPAN 26,226(14.4%) 282(0.2%) our efforts for environmental preservation, etc. Website http://www.nankai.co.jp/ Leisure Services Transportation Paid-in Capital ¥63,739,030,000 Business Business Special Report Operating Profit ¥90.7 billion 25,044(13.8%) Total 83,112(45.7%) What is the Best Way to Support Areas ■ Applicable Term No. of Shareholders 56,072 181.8 Affected by Disaster? .............................. 6 Distribution billion The applicable term of this report refers to fiscal 2011 (running No. of Employees 3,075 (Including 341 staff on loan) Business Real Estate from April 1st 2011 to March 31st 2012), but some sections of Business Managed track 154.8km 23,497(12.9%) this report also covers matters outside of this stated time span. Nankai Electric Railway Group 23,706(13.0%) Rolling Stock 710 and CSR .............................................................10 (As of March 31, 2012) ■ Transition of operating profit ■ Scope of the Report Status of the Corporate Group (¥ millions) Safety Information Report ............................12 This report covers issues related to the Nankai Electric Railway (No. of Consolidated Employees 8,288) As of March 31, 2012 200,000 188,254 183,389 185,848 186,164 181,869 Co., Ltd., however some CSR activities of companies that (No. of ..................................16 Companies) Railways, rail track management, buses, 150,000 make up the corporate group are also mentioned in this report. Corporate Governance Transportation 29 ocean freight, cargo transportation, train maintenance businesses 100,000 Fair Business Practices.................................17 Real Estate 4 Real estate leasing, real estate sales 50,000 ■ Referenced Guidelines This report references the ‘Environmental Accounting Shopping Center management, sales of 0 Distribution Guidelines Ed. 2005’ as published by the Ministry of the Measures to Deliver Customer Business 7 commodities 20072008 2009 2010 2011 (Fiscal Year) Environment and conforms with the ‘Environmental Accounting Satisfaction .......................................................18 Amusement Park management, travel ■ Transition of ordinary profit and net profit for Guidelines for Private Railway Businesses Ed. 2008’ as agency, hotels and ryokan Japanese published by the ASSOCIATION OF JAPANESE PRIVATE Leisure and inns, Leasing of facilities for motorboat the fiscal year Community Participation and 23 (¥ millions) RAILWAYS. Services racing, building management and Development.....................................................19 maintenance businesses, printing, 20,000 18,909 GRI Sustainability Reporting Guidelines Edition #3 (G3) advertising agency ISO26000 (Japanese Standards Association) 15,000 11,365 12,006 11,466 11,067 Human Rights and Labor Customs Construction 5 Construction 10,593 9,916 10,000 and Practice......................................................20 7,374 Accounting and Data Processing Other 4 5,686 Agency Services 5,000 3,054 The Environment .............................................22 * The Nankai Electric Railway Co. Ltd. is counted on more than one 0 occasion in the company totals shown above. 20072008 2009 2010 2011 (Fiscal Year) * Subsidiary companies and affiliates are also included in the totals ■■ Ordinary Profit ■■ Net Profit for the Fiscal Year shown above. Interview Dr. Olbrich ── Over in Germany, relief and aid efforts were Watari ── In Japan we also have organizations that Building a Sustainable Society and soon launched, centered around German corporations with respond to crisis situations such as neighborhood deep, long-standing ties to Japan as well as the community associations and fire brigades, etc. that are the Role of the Railway German-Japanese Association. Donations for aid relief, comprised of members of the local community and these Enriching the field of public services, such as railways, is an essential element of a sustainable society, including those from citizens, totaled €60 million (approx. ¥6 organizations were active in the affected areas, but in cities billion) and this money was sent to the affected area. which can also be defined by improvements in energy efficiency as well as by the implementation of it is expected that these functions are part and parcel of With regard to the response of the Japanese government being a corporation located in an urban area. policies to tackle global warming. The following discussion, focusing on energy issues and the status of and TEPCO following the crisis at the nuclear plant, I the rail network in Germany, one of the most environmentally advanced countries in the world, compared personally cannot state that I am affirmative of their with the status here in Japan, was held by Dr. Alexander Olbrich, Consul General, Consulate General of response, but I was left with a lasting impression of the Environmental Awareness and the Federal Republic of Germany Osaka-Kobe and Shinji Watari, President and COO of Nankai Electric calmness displayed by those people in the affected areas Energy Issues in Germany Railway Co., Ltd. when faced with such a tragedy. In other countries this situation may have led to widespread panic. Watari ── The incident at the Fukushima nuclear power of the damage and destruction wreaked by the tsunami. I Watari ── I also have my doubts as to whether or not the plant has led to a review of electrical power generation Examining How We React to a Disaster cancelled all of my plans and made an immediate return to Japanese government and TEPCO chose the best using nuclear power. As a result, during the summer of Japan. approach to deal with this crisis, but on the other hand it 2012 the whole of Japan concentrated its efforts on Watari ── Dr. Olbrich, you took up your post as Consul Watari ── I also watched the footage from the affected did make me consider what we can do as people who conserving electricity. General in July 2009. How did you react to the Great East areas on television and I recall thinking “is this real?” and of were not directly affected by this tragedy. You mentioned Nowhere was this Japan Earthquake that struck last year? being in shock as I saw those images. In the evening I the efforts of the German people to send aid to Japan — at more apparent than in Dr. Olbrich ── I happened to be on vacation in Iceland remember feeling worried when I heard that the nuclear plant the Nankai Electric Railway Group we also contributed a Kansai, where the when the earthquake struck on March 11, 2011. I was in Fukushima had lost power. A tsunami is a one-time only total of ¥50 million as well as collecting donations from our electrical power informed of the earthquake and subsequent tsunami via phenomenon, but a nuclear crisis at a power station can go corporate officers and employees. Nankai also conservation the television images and I was flabbergasted at the extent on to become a serious issue for a long period of time. collaborated with Kawachinagano City in providing a bus requirements were service to transport volunteers to move furniture from particularly severe. damaged homes and run soup kitchens in the affected The Nankai Electric areas (on May 13/14/15, 2011). Railway implemented Dr. Olbrich ── Not only did Kansai-based companies stricter power-saving such as Nankai work together to help the affected areas measures than for the with donations and volunteer bus services, etc., I was also previous year. A very impressed with the speed in which these donations broad range of and services were provided to those in need. measures to conserve Watari ── In September 2011 Severe Tropical Storm electrical power were Talas delivered a significant, localized downpour that led put in place, such as selectively turning off some of the to some listing of the piers of the Kinokawa Kyoryo Iron lighting in our offices, station concourses, walkways and on Bridge (between the Hashimoto and Kii-Shimizu stations on our train cars. Air conditioners were set to maintain higher the Koya Line). One of our drivers noticed the listing piers temperatures and some of our train services that usually and suspended train operations due to safety. We ran on 8 cars were reduced to 6 cars, with some of our managed to avoid a human tragedy, however repairs to the usual 6 car services reduced to 4 cars. Some
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