Academic Administration Manager (Full-Time)
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ACADEMIC ADMINISTRATION MANAGER (FULL-TIME) JOB DETAILS - CONTENTS Page 2 Advertisement Page 3 Job Description Page 5 Person Specification Conditions of Service Summary and Page 6 Staff Benefits Information on Trinity Laban Page 7 Conservatoire of Music and Dance ACADEMIC ADMISTRATION MANAGER Contract: Full-time, Permanent. Salary: £28,568 - £34,283 p.a. (Including LWA) Trinity Laban Conservatoire of Music and Dance is a forward thinking, contemporary and world-class Higher Education Institution with a vision to redefine the conservatoire for the 21st century. At the leading edge of music and dance training, it provides specialist education of the highest quality, which reflects the increasingly collaborative world of artistic practice and supports the lifelong career development of students and professional performing artists. Reporting to the Deputy Registrar, Academic Administration and Quality, the Academic Administration Manager will manage site based academic and student administration from enrolment to graduation, with the support of a small team of staff. The post will be based in the Faculty of Music, however the post holder will be expected to work together with the Academic Administration Manager in the Faculty of Dance to ensure the provision of a good, integrated service across the Institution. The post may interest candidates wishing to develop a career in management in Higher Education administration. You should have administrative experience, excellent communication and organisational abilities and IT skills and the capability to work under pressure. Some experience in a managerial or a supervisory role will be an advantage. Experience and knowledge of music and/ or dance and/or working in an HE environment would be desirable. You should be an enthusiastic team worker and leader who can demonstrate commitment and reliability. For a job pack and an application form, please go to the Job Opportunities page of our website at http://www.trinitylaban.ac.uk/job-opportunities/vacancies or contact Paula Emms, HR Officer, on 020 8305 9476. Email: [email protected] Closing date: 12 Noon, Thursday 14 January 2016. CVs will not be accepted unless accompanied by a completed application form. Trinity Laban Conservatoire of Music and Dance is committed to equal opportunities and diversity. City University London validates Trinity Laban’s postgraduate diploma and degree programmes across music and dance, including the Research Degree Programme. Within the validation partnership Trinity Laban is responsible for the delivery and management of the provision and City University for assuring the quality and standards of the programmes. Trinity Laban Conservatoire of Music and Dance is a company limited by guarantee registered in England and Wales Company No. 51090. Registered Charity No. 309998. 2 JOB DESCRIPTION Post: Academic Administration Manager Department: Trinity Laban Registry/Academic Services Reporting to: Deputy Registrar, Academic Administration and Quality Grade: Grade 6 Contract: Full-time, Permanent Line management: Programmes Administrator and Student Information Officer PURPOSE OF THE ROLE Reporting to the Deputy Registrar Academic Administration and Quality, the post holder will be responsible for managing and leading the site-based academic administrative operation and coordinating the Registry/Academic Services office service on the site, as part of the wider unit. managing all academic and student administrative processes and systems from enrolment to graduation and helping to promote improvements and enhancements ensuring the maintenance of accurate data on the Student Records System and related databases and web pages playing a major role as a member of the Registry Management Team, working on cross-institutional projects as determined by the Registrar MAIN DUTIES 1 To manage the effective and efficient operation of academic and student administration procedures 2 To ensure that efficient, effective, coordinated and consistent support is available to students and staff across the site, in line with Registry policies and procedures. 3 To manage the site-based Registry/Academic Services office space ensuring the provision of an effective face-to-face service. 4 To line manage the Programmes Administrator and Student Information Officer based in the Faculty of Music. 5 To coordinate the Registry’s involvement with the assessment process and the assessment boards, within institutional and registry policies and procedures and in liaison with academic managers. 6 To oversee the operation of performance assessments, including the appointment of assessment panels and scheduling of individual assessments. 7 To act as the first point of contact for External Examiners, coordinating visits 3 and providing access to assessment material. 8 To oversee the coordination of the Faculty-based committee schedule with the yearly schedule of academic committees for the institution. 9 To assist the Deputy Registrars in the management of enrolment and induction activities in conjunction with colleagues in the Faculty of Dance, ensuring a coordinated process and consistency of good practice across the Institution. 10 To ensure the maintenance of accurate data on the student records systems and other databases. 11 To produce written and data reports as required for data returns, assessment boards, the annual monitoring process etc. 12 To support the faculty and the Registry with the management of the annual programme monitoring process and with periodic reviews. 13 To support the coordination of annual academic presentation ceremonies. 14 To serve as a member of the Registry Management Team and to contribute to the development of the Registry’s procedures, systems and practices 15 To keep in touch with external good practice through staff development and ‘networking’ and to work with the Deputy Registrar, Academic Administration and Quality, planning and implementing effective training and CPD and personal development plans for Academic Administration staff. 16 To act as deputy for the Deputy Registrar, Academic Administration and Quality as required and instructed. 17 To lead projects across Trinity Laban as determined by the Registrar. OTHER To be familiar with all the institution’s rules and regulations including those relating to health and safety. To undertake any other duties (within the level of the post), which may reasonably be required by the Registrar or the Head of Academic Administration, and which may include working at any site of the institution. The post holder must: At all times be committed to Trinity Laban’s Equality and Diversity Policy. Adhere to all policies and procedures relating to Health and Safety in the workplace. Trinity Laban has a no smoking policy on its premises. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the Conservatoire 4 ACADEMIC ADMINISTRATION MANAGER PERSON SPECIFICATION Criteria Essential Desirable Education, Qualifications & Training A first degree or equivalent administrative experience X Successful completion of an advanced management programme X or postgraduate study Knowledge & Skills Excellent IT skills, including proficiency in Excel, Word, and X Outlook Knowledge of database packages (Access/QLS/CRM), X experience of using Student Record Systems for data input and reporting Experience of good practice in administrative processes in Higher X Education Experience of servicing assessment boards and advising X colleagues on assessment regulations Aptitudes and abilities Good team management skills X Excellent written English X Excellent verbal communication skills X Proven ability to prepare reports and committee papers to a high X standard Experience or aptitude for managing projects X Potential to rise to a more senior managerial level X Problem solving skills X Good numerical skills X Personal Characteristics Ability to prioritise a demanding workload and meet strict X deadlines A flexible approach to work, including the ability to occasionally X work outside normal office hours where required Good planning, organisational and time management skills X Scrupulous attention to detail X Team player with ability to build good working relationships X Record of pro-active participation in staff X development/commitment to personal/professional development Proven commitment to continuous improvement of services X Adaptable approach to new challenges and ability to manage change X Applicants for this role must be eligible to work legally in the United Kingdom. If you do not have the necessary permissions to do so, unfortunately we are unable to consider your application. 5 ACADEMIC ADMINISTRATION MANAGER CONDITIONS OF SERVICE – SUMMARY AND STAFF BENEFITS Contract: Permanent, Full-time, subject to a six-month probationary period. Salary Scale: Trinity Laban Staff Salary Scale, Incremental Points 22 - 29 £28,568 - £34,283 p.a. inclusive of a London Weighting Allowance of £3,545 p.a. Salaries are paid on the last working day of the month into bank or building society accounts. Hours: 35 hours per week (with a daily lunch break of one hour), usually from 9.00am to 5.00pm. Location: The post will initially be based at the Faculty of Music in Greenwich (King Charles Court, Old Royal Naval College) however the post holder may also