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2009-10 Annual Report ANNUAL REPORT ANNUAL 2009–10 ANNUAL REPORT 2009–10 ANNUAL REPORT 2009–10 © Commonwealth of Australia 2010 ISBN: 978-0-9804416-5-9 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Commonwealth. Requests and inquiries concerning reproduction and rights should be addressed to the: Commonwealth Copyright Administration Attorney General’s Department Robert Garran Offices National Circuit Canberra ACT 2600 Or posted at: http://www.ag.gov.au/cca A copy of this document and other information appears on the Royal Australian Mint website. The website address is http://www.ramint.gov.au Project Management and Design — Communications & Graphic Design, Royal Australian Mint. Typesetting — Jaana Smith. Indexing — Libraries Alive! Pty Ltd. Photographs — Images by Eddison Photographic Studios, copyright 2009 by Amos Press Inc., Sidney, OH, USA. — other images by the Royal Australian Mint. ANNUAL REPORT 2009–10 How to contact us Street address Royal Australian Mint Facsimile (02) 6202 6954 within Australia Denison Street +61 2 6202 6954 international Deakin ACT 2600 AUSTRALIA Internet www.ramint.gov.au Email [email protected] Postal Address Royal Australian Mint Denison Street Chief Executive’s Telephone (02) 6202 6826 Deakin ACT 2600 Office Facsimile (02) 6202 6935 AUSTRALIA Visiting Visitors are welcome between Telephone Customer service the Mint 9.00 am and 4.00 pm on weekdays, 1300 652 020 and between 10.00 am and 4.00 pm on weekends and public holidays. Switchboard The Mint is closed on Christmas Day (02) 6202 6999 within Australia and Good Friday. +61 2 6202 6999 international Web location http://www.ramint.gov.au/about/compliance/annual_reports.cfm ii HOW TO CONTACT US ANNUAL REPORT 2009–10 ROYAL AUSTRALIAN MINT Contents How to contact us . ii SECTION 1 INTRODUCTION & OVERVIEW Corporate Profile . 1 Vision . 1 Mission . 1 One Mint Values . 2 The Mint’s Service Charter . 3 Resources for Outcomes . 4 Key priorities in 2009–10 . 6 Key Outcomes in 2009–10 . 7 Program 1.1: Royal Australian Mint . 8 SECTION 2 CHIEF EXECUTIVE REPORT Chief Executive’s Review . 11 Outlook for 2010–11 . 12 Management Framework . 12 Organisation at 30 June 2010 . 13 SECTION 3 MANAGEMENT & ACCOUNTABILITY Information Management and Technology . 15 IT Operations . 15 Business Systems Improvement . 16 Information Management . 16 Communications and Design . 16 Management of Human Resources . 19 Performance Development Scheme . 19 Royal Australian Mint Certified Agreement . 19 Workplace Relations . 20 Recruitment and Succession Planning . 20 Training . 20 Occupational Health and Safety (OHS) . 21 Staffing Information . 22 Workplace Diversity . 23 Disability Strategy . 24 Change Management . 25 Chief Operating Officer . 26 Mint Directors Conference . 26 ROYAL AUSTRALIAN MINT ANNUAL REPORT 2009–10 CONTENTS v Planning and Quality Management . 27 Quality Management . 27 Planning and Scheduling . 28 Production Services . 29 Toolroom . 29 Research and Development . 29 Design and Engraving . 30 Operations . 31 Circulating Coin Production . 31 Collector Coin Production . 32 Marketing and Sales . 34 Collector Coin Program . 34 Corporate and Custom Minting . 35 Market Research . 36 Museum and Gallery . 37 Finance . 38 Procurement . 39 Exempt Contracts . 40 Australian National Audit Office Access . 40 Grant Programs . 40 Consultancies . 40 Assets Management . 42 Fraud Control . 43 Security . 43 Facilities Management . 45 Ecologically Sustainable Development . 46 Environmental Management . 46 Energy Management . 47 SECTION 4 CORPORATE GOVERNANCE Corporate Governance . 49 Risk Management . 49 Internal and External Scrutiny . 50 Significant Developments in External Scrutiny . 51 Ethical Standards and Accountability . 51 Organisation of the Mint . 52 Arrangements for outside participation . 52 Categories of documents held by the Mint . 52 Freedom of Information . 52 SECTION 5 FINANCIAL STATEMENTS Independent Auditor’s Report . 55 Statement of Comprehensive Income . .58 Balance Sheet . 59 Cash Flow Statement . 60 Statement of Changes in Equity . 61 Schedule of Asset Additions . 62 Schedule of Commitments . 63 Schedule of Administered Items . 65 Notes to and Forming Part of the Financial Statements . 67 vi CONTENTS ANNUAL REPORT 2009–10 ROYAL AUSTRALIAN MINT SECTION 6 APPENDICES APPENDIX A – COIN PURCHASES FROM MINT 2009–10 . 111 APPENDIX B – CIRCULATING COIN PRODUCTION 2009–10 . 112 APPENDIX C – OTHER PRODUCTS 2009–10 . 113 APPENDIX D – NUMISMATIC RELEASE SUMMARY 2009–10 . 114 SECTION 7 INDICES List of Tables and Figures . 119 Glossary . 120 Abbreviations and Acronyms . 127 Compliance Index . 129 Index . 132 ROYAL AUSTRALIAN MINT ANNUAL REPORT 2009–10 CONTENTS vii Section 1 INTRODUCTION & OVERVIEW CORPORATE PROFILE VISION MISSION ONE MINT VALUES THE MINT’S SERVICE CHARTER RESOURCES FOR OUTCOMES KEY PRIORITIES IN 2009–10 KEY OUTCOMES IN 2009–10 PROGRAM 1.1: ROYAL AUSTRALIAN MINT Corporate Profile SECTION 1 The Royal Australian Mint (the Mint) became a prescribed agency within the Treasury portfolio on 1 July 2005, with responsibility for producing circulating coin for Australia. The Mint was established in Canberra in 1965, one year prior to Australia’s changeover to decimal currency, and since 1983 has been the sole supplier of Australia’s circulating coin requirements. The Mint also produces a range of high quality collector coins which are sold through an extensive mail order operation, a network of domestic and international coin dealers, Australia Post outlets and the Mint’s own retail outlet. In addition, the Mint produces a number of Australian medals and awards, as well as tokens, medallions and jewellery items for domestic and overseas customers. The Mint is also a major Canberra tourist attraction with a public gallery, museum and shop that attracted approximately 256,000 visitors during 2009–10. The Mint has an ongoing commitment to upholding its reputation as one of the leading producers of quality coins in the world and to achieving business excellence. Vision Excellence as a profitable world class Mint. Mission To meet the circulating coin and collector coin needs of Australia. ROYAL AUSTRALIAN MINT ANNUAL REPORT 2009–10 CORPORATE PROFILE 1 One Mint Values Commitment we believe in the vision and mission of the Mint, and pursue with enthusiasm and determination the achievement of its business objectives and the maintenance of a safe, healthy and happy work environment SECTION 1 Integrity we are open, honest and straightforward in the way we do our work, and do not take improper advantage of our employment at the Mint to achieve personal gain Teamwork we understand that we depend on one another for effective performance, and are always on the lookout for ways in which we can help our workgroups to be more flexible, more efficient and more enjoyable to be in Service we care about the.
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