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TAFI ANNUAL CONVENTION 2011 22ND- 25TH NOVEMBER Supported by 3 • TAFI Annual Convention 2011: 22nd - 25th November 2011 (3 nights) Post Convention Tour: 25th - 27th November 2011 (2 nights) • 2 Dear TAFI-ites, Welcome to Macau and welcome to another great edition of TAFI’s Annual Convention 2011. With its amalgam of rich history and pulsating modernity, Macau has captured the Indian travellers’ imagination, and is fast on its way to becoming a prime destination for Indian tourists. This is your opportunity to explore a vibrant destination and promote it to your Ajay Prakash A man for all seasons clients. Macau today, in many ways, also exemplifi es our Convention theme: “Addressing Change – Reposition, Rebrand, Reinvent.” Change is the only constant, and the only way to keep our heads above water is to keep moving with the times – standing still is not an option; you either move forward, or get left behind. Who remembers that miracle of modern communication anymore – the pager? Smart phones threaten to make even the ubiquitous desktop computer a fossil. Can we afford to cling persistently to the past? We need to Rebrand ourselves as tourism professionals and travel planners. We need to Reposition ourselves as qualifi ed experts, offering relevant advice to a savvy traveling public. We need to Reinvent our business models to tap multiple revenue streams, instead of relying merely on airline commissions. We need to Change the way we do business, if we are to remain relevant and attract younger talent to this business, which accounts for approximately 6% of global GDP. As the premier association in the country, TAFI is committed to facilitating this transformation amongst our members. The fi rst evidence of this metamorphosis is the composition of the Core Committee of this year’s Convention – with woman power steering the conceptualization and execution of TAFI Annual Convention 2011. Instead of the traditional Convention Chair, we have four dynamic Co-Chairpersons who have organized this exciting Convention. Chitra Bhatia, Rani Bachani, Aditi Bhende and Vasuki Sundaram are well known to many of you. Each of them have dedicated years to TAFI, and burnt the midnight oil to make TAFI Annual Convention 2011 truly memorable. Let us salute them for their dedication and their enterprise and make the most of all that is on offer at this year’s Convention. The Business Sessions are the heart of every TAFI Convention, and this year too, we have a galaxy of Indian and International speakers, who will propose new ideas, new direction and new strategies to help refocus our energies. Attendance at these Business Sessions is mandatory for all participating members, and like last year, will also be rewarding in more ways than one – there are exciting prizes and gifts for those attending! The Venetian Macau is a great hotel and a fun destination in itself. We thank them for their support and their sponsorship. Get set for some great partying and intense gaming! May lady luck smile on you. We also thank all our supporters and sponsors, chief among them being the MGTO who have gone out of their way to make TAFI Annual Convention 2011 a reality in Macau. And fi nally, all of us on the Managing Committee and Chapter Committees must thank all of you, our members, who drive us to strive harder and reach higher. Wishing you all a great Convention and good luck in the year ahead. Do remember that we make our own luck too. Sincerely, TAFI ANNUAL CONVENTION 2011 Ajay Prakash | President TAFI 22ND- 25TH NOVEMBER 3 • It’s that time of the year when A hearty welcome to the TAFI-ites eagerly look forward delegates of the TAFI Annual to their Annual Convention. Convention 2011, at Macau. Over the years every TAFI Convention has bettered the With four progressive women previous, and this year will be heading the Core Committee, no exception. Macau, already and steering this years TAFI a popular destination among Convention at Macau, we are Capt. Promod Kohli Aditi Bhende Creative Genius Indians, has been chosen as Gentle trail blazer striving hard to achieve the this year’s venue. The theme goals and deadlines we have for this year’s convention is: set out to accomplish. "Addressing Change – Reposition, Rebrand, As the Convention Theme highlights "Addressing Reinvent” Change — Reposition, Rebrand, Reinvent", we are confi dent that you will gain great insights, What is signifi cant this year is that we have four to enhance and further your travel and business dynamic ladies who have been chosen as the opportunities. Co-Chairpersons for this year’s Convention. This is the fi rst in TAFI’s history, and I am sure it’s not Macau has much to offer – spectacular shows, going to be the last. Having headed a few previous great shopping, gaming at luxurious casinos, and conventions myself, I can admit that it is a daunting for the spirited and adventurous, bungee jumps, task, and the four ladies need to be encouraged and sky walks, and other nerve tingling highlights. Let supported to ensure we have one more successful your tasebuds come alive as you savour Macanese Convention. Kudos to them for taking on this cuisine, either in fi ne dining or simple street food – responsibility! both enjoyable gastronomic experiences. While the Conventions are a great place to network, Let your pre-conceived notions that business and have fun, we also need to contemplate about sessions are dreary and uninteresting go for a spin. the future. With commission issues not heading Allow your intellect to be stimulated, and interact anywhere, we need to take stock of other matters with speakers of International repute, who will that create heartburn for all. Pressing issues that we enrich your lives and widen your horizon's. Pleasure face are ‘Web Disparity’ and ‘Weekly Payments’. If and business will intertwine themselves, in creating remedial measures are not taken we are bound to a platform for sharing and innovation of ideas and see a major shakeup in the travel industry in India. strategies, in the world of Travel and Tourism. In These need to be deliberated upon and discussed addition to this there are exciting draws and prizes, threadbare at the business sessions, which form the as an added bonanza. heart of any TAFI Convention. Come, see, enjoy! Take back with you truly This years Convention is well packaged, and unforgettable experiences shared in Macau at this includes the traditional post tours as well. We do years TAFI Convention. expect a record number of registrations this time, surpassing all previous records. Finally I would like Wishing the Convention all success. to thank the various sponsors for their generosity as always, and without whose support no Convention is possible. Hoping to meet you all in Macau. Aditi Bhende | Co-chairperson TAFI Convention Capt. Promod Kohli | Vice President TAFI • 4 Bem-Vindo a Macau Dear TAFI-ites, "Macau Welcomes You" It is that time of the year when bonhomie and good cheer Macau — The venue surround us, and what better way selected for the TAFI Annual to up the festive spirits than the Convention 2011 November, TAFI Annual Convention? The is indeed a destination glittering isles of Macau will play that spells magic and has host to the Convention 2011, Chitra Bhatia Vasuki Sundaram Optimist and positive thinker fascinated many of us. Challenges are her forte where the dynamic industry 800 plus delegates are professionals and TAFI-ites will expected to be joining us, to experience meet to Rebrand, Reposition and Reinvent themselves, the destination, and deliberate during the Business and the Indian Travel industry. Sessions, which will be revolving and centering around the well thought of theme - "Addressing Serendipitously, Macau is a venue that perfectly Change-Rebrand, Reposition, Reinvent". exemplifi es the theme for the Convention 2011. This tiny island country offers its guests a wide It is indeed a robust opportunity for delegates to array of experiences, each more amazing than the bond, network, exchange ideas, and thus take back last. As a travel agent, I fi nd Macau truly inspiring. something meaningful to enhance and forge their The Co-opetition seen between the hotels, the businesses further. It is my belief that even though great infrastructure and the sheer creativity we would be many in body, we would still be one in that Macau displays, makes it a dream destination for spirit - to make the best of this opportunity. any visitor. It is rare to fi nd a place in the whole wide world, TAFI Annual Convention 2011 is being supported by which has a rich cultural and historical past as the four main carriers, Cathay Pacifi c the offi cial Macau. Different beliefs, smells, costumes, and carrier, fl ying delegates from Mumbai, Delhi, Chennai, habits are visible everywhere, and have been for Bengaluru. Air India with its direct fl ights from Delhi, centuries. It is a blend of two major communities - extending add on points from Mumbai, Ahmedabad, the Chinese and the Portuguese who live together Kolkatta, Hyderabad, Cochin, and Jet Airways and harmoniously and call themselves Macanese! Kingfi sher Airlines, fl ying delegates from Mumbai and Delhi. Turbo jet, the offi cial carrier will be ferrying the So, Macau does have a unique universal charm! delegates from the airport to Macau. Yes, it has plenty to offer - right from opulent hotel accommodation, to huge convention centers, One of the highlights of the TAFI Annual Convention spectacular shows and theaters, relaxing spas, 2011 is that it offers something for every one. The museums, adventure sports, excellent cuisine, not informative knowledge sessions will see eminent to forget the pulsating night clubs and the hum of personalities interact with the delegates and help casinos which keep Macau buzzing with activity.

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