AFFINITY INSURANCE SPRING 2015

BANCASSURANCE Global Affinity AFFINITY BANKING Finance Club

Finaccord’s newsletter about affinity financial services worldwide Welcome back to your Club!

This latest edition of the Global Affinity Finance Club covers over 60 recent developments in affinity and partnership marketing of finan- cial services. These include ones with regional or global ramifica- tions, such as the bancassurance link of DBS with Manulife, and the increasing collaboration of MasterCard, Visa and other traditional payment market competitors with Apple and Google for mobile payments, plus others organised at a national or even local level.

All are of interest in their various ways although one especially nota- ble innovation in the field of home insurance is the link in the US between Liberty Mutual and Nest, a provider of home security de- vices such as smoke alarms and security cameras.

Rather as telematics-enabled policies are viewed by many as the fu- ture of motor insurance, because they utilise technology to set the price of cover in accordance with the apparent risk of the driver, the home insurance product developed by Liberty Mutual and Nest po- tentially means that homeowners can lower the cost of their house- hold cover by demonstrating the degree to which they safeguard their property through functioning intelligent home security devices.

In addition, other progressive-looking deals include those of Allianz with Uber in France, PassportCard with Allianz Global Assistance in Germany, Zurich with Yahoo! Wallet in Japan, and Wirecard with Kairos (a maker of intelligent watches and other ‘wearables’) for contactless payments.

Alan Leach, Director [email protected]

For our published reports, news and more please visit www.finaccord.com Global Affinity Finance Club

Table of contents

Affinity Insurance News HEALTH INSURANCE 6 Solid Försäkringar earns affinity insurance ties with bicycle manu- ASSISTANCE 5 MMI Holdings creates Indian facturer brands 8 health insurance joint venture 6 International SOS renews busi- TRAVEL INSURANCE 8 ness travel assistance contract Cigna and SCAN Health Plan with MTN 5 collaborate on healthcare options Collinson Group joins forces for employer clients 6 with Zurich to target airline travel RAC secures new deals with UK insurance market… 8 vehicle management and leasing HOUSEHOLD INSURANCE 6 companies 5 … and strengthens corporate as- Liberty Mutual works with Nest sistance capabilities through new Europ Assistance collaborates for intelligent household cover 6 acquisition 8 with MAN Financial Services for road assistance 5 MOTOR INSURANCE 7 Allianz Global Assistance selects PassportCard for travel health AXA Assistance links with In- Generali and Telefónica join expense claims solution 8 sure4Retirement for home emer- forces to develop driver perform- gency cover 5 ance app 7 UK General links with travel in- surance specialist for villa rental COMMERCIAL INSURANCE Ageas forges motor insurance protection policy… 9 5 agreement with Volkswagen Fi- nancial Services 7 …and seeks growth outside of Allianz initiates commercial in- the UK through deal with Fit 2 surance relationship with Uber in Brightside secures motor insur- Trip 9 France 5 ance affinity link with Royal Lon- don 7 Zurich works for travel cover Atradius ties with export trade with Japanese mobile commerce credit insurer in Russia 5 PRODUCT WARRANTIES / specialist 9 INSURANCE 7 Allied World creates professional GENERAL 9 liability scheme with association Asurion wins mobile device in- for addiction professionals 5 surance mandate with Mexican AXA offers personal lines cover mobile operator brand 7 to members of Spanish associa- Allianz enters into GBP 770 mil- tion of lawyers… 9 lion underwriting deal with Tow- eSecuritel and NQ Mobile form ergate 6 alliance for comprehensive dam- … and extends co-operation with age-to-data protection 7 trade union representing Spanish CREDITOR INSURANCE 6 airline pilots 9 MAPFRE Warranty unveils tyre Genworth simplifies process for insurance product with Peugeot Zurich creates affinity deal with US lenders to obtain mortgage Scooters 8 Spanish business school alumni insurance 6 association 9

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Moderna Försäkringar offers in- Vietnam 11 newable power installations for surance to Swedish football club PrimesEnergie.fr customers 12 supporters 10 EastWest Bank forms joint ven- ture with Ageas for life insurance CO-BRANDED CARDS 13 Desjardins renews partnership in the Philippines 11 with New Brunswick credit un- American Express rolls out co- ion 10 CNP Assurances develops new branded credit card for Plenti coali- endowment contract with Banque tion loyalty program… 13 Intact Insurance becomes official Privée 1818 11 insurer of Canadian federation of … and reveals plan to launch co- snowmobile clubs 10 Banco Sabadell acquires full con- branded cards with Charles trol of life bancassurance com- Schwab 13 MassMutual reinforces commit- pany 11 ment to the Latino community VietinBank links with JCB and through Univision partnership 10 TRAVEL INSURANCE 12 Sanrio Wave to offer Hello Kitty card in Vietnam 13 Bancassurance MAPFRE Asistencia ties with bank in El Salvador for travel MOBILE / ONLINE PAY- ACCIDENT AND HEALTH insurance 12 MENTS 13 INSURANCE 10 GENERAL 12 Payment card companies enable BNP Paribas Cardif works with customers to use Apple Pay and Mutuelle Mieux-Etre for new Manulife takes over as primary Android Pay 13 health insurance policy 10 bancassurance partner of DBS 12 Visa rolls out V.me digital wallet Zurich links with Yahoo! Wallet AXA acquires Polish non-life ban- service with UK banks 14 and Japanese banks for free traf- cassurer from Commerzbank unit fic accident cover 10 12 MasterCard launches Qkr! pay- ment app in the US with restau- LIFE INSURANCE 11 Ecobank works with trio of in- rant partnership 14 surers for non-life bancassurance LIC prepares for bancassurance in Kenya 12 Boku and Optimal Payments activity with Bandhan and UBI team up to offer carrier billing 11 Affinity Banking via secure platform 14

Manulife rolls out flexible estate AUTOMOTIVE FINANCE 12 TEB works with Monitise for planning policy with trio of Japa- new digital banking service 14 nese banks… 11 Ally Financial gains automotive finance deals with Aston Martin Wirecard facilitates broader use ... and introduces sharia- and Mitsubishi Motors 12 of Orange Cash in Spain… 15 compliant life insurance product with Indonesian bank 11 CONSUMER FINANCE 12 … and embeds mobile payment technology into Kairos watches Dai-ichi Life secures pioneering Groupama Banque finances re- 15 bancassurance partnership in www.finaccord.com 3 Global Affinity Finance Club

Table of contents

PAYMENT CARD ISSUANCE Finaccord country reports AND ACCEPTANCE 15 Finaccord publishes a variety of JCB extends merchant accep- reports about the following coun- tance to Jordan through EMP tries: link… 15 Australia … and works with BCEL for Austria credit card issuance in Laos 15 Belgium Brazil RETAILER CARDS AND FI- Canada NANCE 16 China France Sofinco and Darty enhance con- Germany sumer credit partnership 16 India Indonesia Scotiabank finalises purchase of Italy majority stake in Cencosud’s fi- Japan nancial services operation 16 Malaysia Netherlands Alliance Data signs deal to pro- Poland vide private-label card programs Romania for Cornerstone… 16 Russia South Africa

… and extends card partnership Spain with Talbots 16 Switzerland

Turkey

MasterCard helps to endow private UK

-label cards with mobile payment USA functionality 16

Alternatively, to see our full list

GENERAL 17 of reports organised by country,

with more than 60 countries cov-

BMO Bank of Montreal expands ered in total, please visit the

ATM footprint through Shell re- search-by-country page of our lationship 17 website at www.finaccord.com/

search-by-country.htm .

Westpac partners with Australia

Post for basic banking services 17

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Affinity Insurance News tor and professional liability in- Europ Assistance collabo- surance products underwritten ASSISTANCE rates with MAN Financial by Allianz. These can be ac- Services for road assistance quired either by phone or via International SOS renews any of the 2,530 Allianz agencies business travel assistance In Portugal, Europ Assistance based in France. contract with MTN has partnered with MAN Finan- cial Services, a subsidiary of VW Atradius ties with export Mobile telecoms company Group, to provide road assis- trade credit insurer in Russia MTN, which is based in South tance. Customers leasing private Africa, has renewed an agree- and commercial Audi, SEAT, Trade credit insurer Atradius ment with medical and travel Škoda or Volkswagen vehicles has announced the creation of a security services group Interna- will be able to opt into this ser- new partnership with EXIAR, a tional SOS for a further three vice. Russian export trade credit in- years. International SOS will surer that was established in continue with the existing agree- AXA Assistance links with 2011. This is intended to gener- ment to provide medical screen- Insure4Retirement for home ate new transactions for both ing, tracking, assistance and ad- emergency cover companies across a wide range vice to MTN business travellers, of sectors by creating a common of whom there are more than In the UK, AXA Assistance has risk-sharing platform and 10,000. The partnership of the announced that it will provide through sharing experience and two companies was first home assistance services to expertise in specific markets and launched in 2010. household insurance customers countries. of Arthur J. Gallagher's over-50s RAC secures new deals with specialist brand Insure4Retire- Allied World creates profes- UK vehicle management and ment. The new proposition has sional liability scheme with leasing companies entailed a full review of policy association for addiction pro- wording with the addition of fessionals In the UK, the RAC has part- new policy features and more nered with DFC, a vehicle man- detailed documentation. In the US, NAADAC, the Asso- agement company based in ______ciation of Addiction Profession- Northern Ireland, to provide als, has selected the American breakdown recovery, accident COMMERCIAL INSURANCE Professional Agency (APA) to management and telematics ser- administer a professional liabil- vices for contract hire vehicles, Allianz initiates commercial ity scheme for addiction coun- including continuous GPS insurance relationship with sellors who are members of the tracking of vehicles. In addition, Uber in France association. APA is an under- it has signed a five-year road writing partner of Allied World, assistance contract with vehicle In France, Allianz and Uber, a and will tailor a suite of prod- leasing company SHB Hire US-based transportation net- ucts developed specifically for which owns a fleet of over work company, have established mental health professionals and 13,500 vehicles, including spe- an agreement by means of substance abuse disorder coun- cialist vehicles such as golf bug- which Uber’s drivers, who are sellors affiliated with the asso- gies. self-employed, can take out mo- ciation. The policy will also be

www.finaccord.com 5 Global Affinity Finance Club Affinity Insurance made available to other agement system in response to in California, have entered into NAADAC members such as growing demand for streamlined an alliance to provide SCAN’s certified recovery support spe- full-package underwriting. Spe- group retiree ‘Medicare Advan- cialists, students and interns cifically, through Genworth’s tage’ health plan benefits to em- working under supervision. integration with Ellie Mae, one ployer clients. The program of the leading loan origination comprises Cigna's portfolio of Allianz enters into GBP 770 systems providers in the indus- integrated benefit products, new million underwriting deal try, lenders can now submit options and streamlined benefits with Towergate loans for non-delegated mort- administration for employers, gage insurance underwriting to plus enhanced care co- In the UK, Allianz has extended Genworth. In addition, they can ordination with healthcare pro- its long-term strategic partner- also order delegated mortgage viders and employee transition ship with managing general insurance and run-rate towards Medicare eligibility agent Towergate Underwriting quotes without leaving the upon retirement. It also includes by entering into a five-year un- mortgage management platform. in-home services, supplies and derwriting deal with a value of ______support in many areas. around GBP 770 million. This ______follows the recent completion of HEALTH INSURANCE the recapitalisation of the latter’s HOUSEHOLD INSURANCE parent company Towergate. The MMI Holdings creates In- deal will enhance the support dian health insurance joint Liberty Mutual works with provided by Allianz to Tower- venture Nest for intelligent household gate Underwriting, especially to cover Fusion, a coverholder and ser- In India, MMI Holdings has vice company that operates as a joined forces with Aditya Birla In the US, Liberty Mutual has ‘virtual insurer’. Moreover, it Nuvo (a subsidiary of the Aditya teamed up with Nest, a provider will also provide additional ca- Birla grouping) to create a joint of home security devices such as pacity to Arista, a subsidiary of venture focused on developing smoke alarms and security cam- Towergate that specialises in health insurance and wellness eras, to provide discounted underwriting commercial prop- solutions. MMI Holdings will home insurance to the latter’s erty. hold 49% of the joint venture customers. Specifically, Nest ______company, which is to be named customers in six states Aditya Birla Health Insurance (Alabama, Illinois, Kentucky, CREDITOR INSURANCE and which is expected to com- Maine, Pennsylvania and Wis- mence operations in the first consin) who have installed a Genworth simplifies process half of 2016. ‘Nest Protect’ smoke and car- for US lenders to obtain mort- bon monoxide alarm can take gage insurance Cigna and SCAN Health Plan advantage of Liberty Mutual’s collaborate on healthcare op- ‘Smart Home’ verified discount In the US, Genworth Mortgage tions for employer clients program. Insurance, a unit of Genworth Financial, has introduced a new In the US, Cigna and SCAN Moreover, additional discounts enhancement to its integration Health Plan, a not-for-profit are available for customers who with Ellie Mae’s mortgage man- provider of health plans based are willing to share electronically

www.finaccord.com 6 Global Affinity Finance Club Affinity Insurance information that shows that telematics insurance product PRODUCT WARRANTIES / their smart home security de- jointly developed by Generali INSURANCE vices are functioning properly. and Telefónica, which links the This is a further development price paid for insurance cover to Asurion wins mobile device for Liberty Mutual’s ‘Protective driver performance. insurance mandate with Devices’ discount program Mexican mobile operator which includes pre-determined Ageas forges motor insurance brand discounts for customers with agreement with Volkswagen smartphone-enabled smoke Financial Services In Mexico, telecoms firm alarms as well as those who are América Móvil has announced using particular devices that aim In the UK, Ageas and Volks- that it has selected Asurion to to prevent theft and water dam- wagen Financial Services have launch a comprehensive insur- age. entered into an agreement ance policy (‘Protección Móvil ______whereby customers buying Telcel’) that protects mobile de- Audi, SEAT, Škoda or Volks- vices owned by Telcel custom- MOTOR INSURANCE wagen commercial vehicles will ers from damage and theft as be offered a fully-branded mo- well as mechanical and electrical Generali and Telefónica join tor insurance proposition. By malfunction. The multi-year pol- forces to develop driver per- means of this deal, Ageas will icy is being jointly underwritten formance app underwrite the proposition by Asurion and a subsidiary of alongside a selected panel of Allianz in Mexico, and is being In Spain, Generali has teamed insurers which it will also man- made available within 30 days of up with telecoms group Tele- age. a new activation or upgrade, fónica to launch a new smart- potentially reconnecting Telcel phone app called ‘Generali Brightside secures motor in- clients with the same or compa- Driver’. The app, which func- surance affinity link with rable device model within two tions automatically once Royal London to three business days in the downloaded and does not re- event of a claim. Telcel clients quire activation, enables cus- Also in the UK, Brightside, a enrolled on the scheme pay a tomers to measure their driving leading insurance broker, has monthly premium starting at performance without having to signed an exclusive three-year MXN 69 depending on the de- install an external device. In ad- affinity deal to offer motor in- vice make and model, plus a de- dition, it also provides personal- surance to the customer base of ductible in the event that they ised driving advice and rewards Royal London, a provider of life need to file a claim. better drivers with the opportu- insurance and pensions. nity to win prizes or recognition ______eSecuritel and NQ Mobile in the form of ‘digital trophies’. form alliance for comprehen- sive damage-to-data protec- The app measures driving per- tion formance according to three main criteria, namely speed, Also in the field of mobile de- driver distraction and sudden vice protection, eSecuritel has acceleration or breaking. It fol- incorporated the security and lows on from the previous privacy solutions of NQ Mobile,

www.finaccord.com 7 Global Affinity Finance Club Affinity Insurance a global provider of mobile ket with three new distribution cies and provide related services Internet services, into its mobile partnerships. These are with including medical and security device protection offerings. The bicycle manufacturers Merida, assistance, travel risk manage- new package, available on both Trek and Wüsthof, with which ment and independent airport iOS and Android platforms, ex- free insurance, including anti- lounge access. tends eSecuritel’s physical device theft registration, is being of- protection, bringing a bundled fered for three months with new In a related development in the offering that integrates damage bicycles. Plans for further col- corporate assistance sector, Col- and loss coverage along with laboration with Trek outside of linson has forged an agreement premium security features. In Sweden are also in the pipeline. with Security Exchange, a secu- particular, using NQ Mobile’s ______rity and crisis management spe- technology, eSecuritel can offer cialist to deliver travel risk man- a mobile defence system includ- TRAVEL INSURANCE agement services. These services ing malware and virus protec- entail risk consultancy and 24- tion, malicious URL detection, Collinson Group joins forces hour / 7-day medical and secu- content and contact backup, with Zurich to target airline rity assistance and emergency safe browsing, network usage travel insurance market… response services, including monitoring, encrypted data stor- evacuation and repatriation. age and lost or stolen device Collinson Group and Zurich replacement, amongst a range of have announced that they will Collinson Group has stated that other features. co-operate for the development it expects corporate travel ex-

of new technology platforms for penditure to grow at a com- MAPFRE Warranty unveils selling travel insurance through pound annual rate of 10.2% be- tyre insurance product with airlines, integrating insurance tween 2014 and 2018. It also Peugeot Scooters sales with the core booking states that most frequent busi- pathway and comprising addi- ness travellers and expatriates In Italy, MAPFRE Warranty has tional features such as enhanced have underlying concerns about begun working with Peugeot helplines, lounge access and as- their security when working Scooters for a tyre insurance sistance services. overseas, and that solutions product. The new policy covers based purely around insurance the cost of replacement tyres in … and strengthens corporate cannot entirely mitigate risks in the event of punctures or other assistance capabilities less secure environments. damage and complements the through new acquisition provider’s other insurance and Allianz Global Assistance se- warranty products for the auto- Moreover, in a separate deal, lects PassportCard for travel motive sector. and subject to regulatory ap- health expense claims solu- proval, Collinson Group has tion Solid Försäkringar earns af- acquired corporate medical as- finity insurance ties with bi- sistance firm Speciality Assist. In Germany, PassportCard, a cycle manufacturer brands This is being reconfigured as joint venture of Israel-based in- Intana Specialty, a dedicated surer DavidShield and the US- In Sweden, Solid Försäkringar subsidiary of Collinson Group based White Mountains Insur- has further expanded its reach that will support international ance Group, has entered into an into the bicycle insurance mar- private medical insurance poli- exclusive partnership with Al-

www.finaccord.com 8 Global Affinity Finance Club Affinity Insurance lianz Global Assistance. This …and seeks growth outside lawyers, to offer a wide range of will see PassportCard offering of the UK through deal with insurance products on preferen- real-time handling of medical Fit 2 Trip tial terms to its members. This expense claims through a debit range includes policy types that card provided to customers with In addition, as part of UK Gen- are not available already from an Allianz travel insurance pol- eral’s strategy to increase its per- the partner organisation, includ- icy. Specifically, the card is sonal lines business beyond the ing household, motor, motor- topped up to meet the cost of UK, it has also signed a five- bike and office insurance, plus any medical help that the cus- year contract to develop travel travel assistance. tomer requires while travelling policies with specialist travel without the need to file claim insurance provider Fit 2 Trip. … and extends co-operation forms upon returning home and This company claims to be the with trade union representing without having any out-of- first travel insurance firm to of- Spanish airline pilots pocket expense. fer both English and Spanish language medical screening ser- Also in Spain, and having for UK General links with travel vices to customers based in some years managed the group insurance specialist for villa Spain thereby helping customers schemes of the Sindicato rental protection policy… who prefer speaking English to Español de Pilotos de Líneas declare existing medical condi- Aéreas (a trade union represent- In the UK, insurer UK General tions more easily. ing Spanish airline pilots), AXA has begun collaborating with has agreed to augment its rela- travel cover specialist PJ Hay- Zurich works for travel cover tionship with the union by of- man to develop a villa rental with Japanese mobile com- fering favourable conditions to protection policy. This covers merce specialist more than 6,000 pilots and their holidaymakers in the event that families when taking out its in- a holiday property that they In Japan, Zurich has begun of- surance products . book online either does not ex- fering travel insurance to cus- ist or does not match its de- tomers of DeNA Travel. This Zurich creates affinity deal scription when sold. The in- company is a subsidiary of with Spanish business school creasing need for such protec- DeNA which is a provider of alumni association tion was highlighted in a Na- mobile portal and e-commerce tional Fraud Intelligence Bureau websites in Japan. In another development in af- report which found that UK ______finity marketing of insurance in travellers lost around GBP 2.2 Spain, Zurich has entered into million in 2014 through internet GENERAL an agreement with the alumni holiday fraud. The new cover association of the EADA Busi- can be used alongside standard AXA offers personal lines ness School in Barcelona, travel insurance policies to offer cover to members of Spanish whereby former pupils can ac- up to GBP 5,000 of cover plus association of lawyers… quire household, motor and of- emergency assistance for re- fice insurance on preferential placement accommodation and In Spain, AXA has concluded terms. alternative travel arrangements. an agreement with the Mutuali- dad de la Abogacía, a trade body

representing more than 184,000

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Moderna Försäkringar offers Intact Insurance becomes presentations will include infor- insurance to Swedish football official insurer of Canadian mation on budgeting, saving for club supporters federation of snowmobile college and saving for retire- clubs ment. In Sweden, Moderna Försäkrin- ______gar has signed an exclusive three Also in Canada, Intact Insur- -year exclusive agreement with ance has been selected as the Bancassurance football club Hammarby Fot- official insurer of the Québec boll. By means of this link, the Federation of Snowmobile ACCIDENT AND HEALTH club’s supporters can take out Clubs (FCMQ). The agreement INSURANCE insurance policies either online will see Intact managing the in- or through the insurer’s other surance portfolio of the federa- BNP Paribas Cardif works customer service channels with tion and its 201 affiliated clubs, with Mutuelle Mieux-Etre for a commission of up to 10% of as well as the civil liability insur- new health insurance policy the insurance premiums being ance offered with access fees to paid to the club. marked trails to its 80,000 indi- In France, BNP Paribas has be- vidual members. Generally, In- gun offering a new complemen- Desjardins renews partner- tact believes that the arrange- tary health insurance policy for ship with New Brunswick ment consolidates its leadership medium-sized, small and very credit union position in recreational vehicle small businesses. The insurance potentially serving as a ‘Protection Santé Salariés’ prod- In Canada, the Desjardins powerful business development uct has been developed by the Group has announced a renewal catalyst for brokers. This five- bank's own captive insurer BNP of its partnership with the year agreement will be effective Paribas Cardif together with Fédération des Caisses Popu- from November 2015. Mutuelle Mieux-Etre, a mutual laires Acadiennes (FCPA) which insurer specialising in protection is a credit union operating in MassMutual reinforces com- policies for the construction in- New Brunswick with approxi- mitment to the Latino com- dustry, and comprises four dif- mately CAD 2 billion in assets. munity through Univision ferent levels of cover. This renewal allows the FCPA, partnership its subsidiary groups and its Zurich links with Yahoo! members to enjoy continued In the US, insurer MassMutual Wallet and Japanese banks access to banking and insurance has announced that it has part- for free traffic accident cover services provided by Desjardins nered with Univision Communi- which is itself the largest asso- cations, a media company tar- In Japan, Zurich has entered ciation of credit unions in North geted specifically at Hispanic into a partnership with Yahoo! America. In addition, Desjardins Americans, to deliver financial for the provision of free traffic will continue to advise the education to Hispanic families accident insurance for two years FCPA generally on strategy, fi- in Houston. This will include for customers signing up for the nance and administration. the presentation by MassMutual Yahoo! Wallet payment service. of free financial literacy work- In addition, it has created a deal shops that are designed with the for the same product with needs of Hispanic families in Eighteenth Bank, which itself mind. These Spanish-language follows on from comparable

www.finaccord.com 10 Global Affinity Finance Club Bancassurance agreements with other banks amount that exceeds the pre- year agreement with Ageas for including Bank of Fukuoka, Hi- mium paid. The product also the creation of a new life insur- roshima Bank, Musashino Bank offers attractive interest rates, as ance joint venture to be known and Shizuoka Bank. well as a choice of currencies to as EastWest Ageas Life. ______make premium pay- ments. Interest rates and death CNP Assurances develops new LIFE INSURANCE benefits are guaranteed for the endowment contract with Ban- life of the customer’s policy que Privée 1818 LIC prepares for bancassur- meaning that the product struc- ance activity with Bandhan ture is easy to understand. In France, CNP Assurances and and UBI Banque Privée 1818, a private ... and introduces sharia- banking subsidiary of the BPCE In India, the Life Insurance compliant life insurance banking group, have launched Corporation of India (LIC) has product with Indonesian ‘Sélection Cinto’, an endowment announced plans to work with bank contract designed for the wealth both Bandhan and the United management market. Developed Bank of India (UBI) as bancas- Furthermore, in Indonesia, by CNP Assurances in partner- surance partners. LIC's tie with Manulife has launched a new ship with both the bank and UBI means that its products will sharia-compliant, unit-linked life QIS (Quality Insurance Ser- be sold across all of the bank’s insurance product (‘Zafirah’) in vices), it is being distributed not branches. Meanwhile, Bandhan, partnership with Bank Mua- only by Banque Privée 1818 but which is a micro-finance institu- malat Indonesia. also by life insurance agents tion based in Kolkata that was within the wider banking group. originally set up in 2011, is one Dai-ichi Life secures pioneer- Aimed at higher net worth cus- of two entities that were granted ing bancassurance partner- tomers who are able to invest at licences by the Reserve Bank of ship in Vietnam least EUR 250,000, ‘Sélection India (RBI) in 2014 to set up Cinto’ combines a traditional new banks. In Vietnam, the local subsidiary savings product with a range of of Dai-ichi Life has established a unit-linked funds. Manulife rolls out flexible es- strategic ten-year bancassurance tate planning policy with trio agreement for life insurance Banco Sabadell acquires full of Japanese banks… with HDBank which runs a net- control of life bancassurance work of around 200 branches company In Japan, Manulife has begun across the country. This is the working with three banks – Ju- first such partnership in Viet- In Spain, banking group Banco roku Bank, Toyama Bank and nam established by the Japan- Sabadell has entered into a rein- Yamagata Bank – to offer an based insurance group. surance agreement with SCOR insurance product that encom- Global Life for the individual passes flexible estate planning EastWest Bank forms joint insurance portfolio of life insur- solutions for custom- venture with Ageas for life ance subsidiary Mediterráneo ers. Specifically, in the event of insurance in the Philippines Vida. As at the end of Decem- death or total and permanent ber 2013, the portfolio of this disability, the families of policy- In the Philippines, EastWest company consisted of around holders will be entitled to an Bank has signed an exclusive 20- 162,000 policies generating pre-

www.finaccord.com 11 Global Affinity Finance Club Affinity Banking miums of approximately EUR tioned initiatives in Indonesia for general insurance cover tar- 31 million. Subject to regulatory and Japan, Manulife has also geted at the bank’s clients. Eco- approval, the completion of the concluded a major exclusive bank is a pan-African bank with transaction will mean that deal that will allow it to distrib- a presence in 36 countries and Banco Sabadell owns 100% of ute its insurance products has already launched both life Mediterráneo Vida with the through the branches of bank- and non-life bancassurance ser- bank having acquired the 50% ing group DBS across the Asia- vices in Ghana and Nigeria. stake previously owned by Pacific region. In this context, ______Dutch insurance group AE- Manulife is taking over from GON for a consideration of Aviva, which was previously the Affinity Banking around EUR 450 million. primary bancassurance partner ______of DBS. This multi-country ar- AUTOMOTIVE FINANCE rangement follows on from TRAVEL INSURANCE similar agreements forged by Ally Financial gains automo- Prudential with Standard Char- tive finance deals with Aston MAPFRE Asistencia ties with tered and by AIA with Citi- Martin and Mitsubishi Mo- bank in El Salvador for travel group. tors insurance AXA acquires Polish non-life In the US, Ally Financial has In El Salvador, MAPFRE Asis- bancassurer from Commerz- been chosen as the preferred tencia has signed an agreement bank unit provider of automotive financial with Banco Agrícola by means services by both Mitsubishi Mo- of which it will offer travel In Poland, AXA has completed tors and Aston Martin. In the cover to the bank’s customers in the acquisition of 100% of BRE former case, Ally Financial is the form of two policies, one Insurance, the non-life insur- replacing the manufacturer’s lasting a single day and the other ance subsidiary of mBank, itself captive finance firm, Mitsubishi up to one month. Risks covered a subsidiary of Germany-based Motors Credit of America, include medical expenses in- Commerzbank, for a sum of thereby gaining access to a dis- curred as a result of illness or around PLN 580 million (EUR tribution network of around 380 accident, hotel costs incurred in 140 million). Under the terms of Mitsubishi dealerships. In the case of a need to convalesce the deal, AXA and mBank have latter case, the finance company from illness or accident, trip de- launched an exclusive ten-year will be able to sell its services lay and cancellation, theft of distribution agreement covering through a network of 37 dealer- baggage and hospital transfer both life and non-life insurance. ships. costs. ______Ecobank works with trio of insurers for non-life bancas- CONSUMER FINANCE GENERAL surance in Kenya Groupama Banque finances Manulife takes over as pri- In Kenya, Eco Insurance renewable power installations mary bancassurance partner Agency, a subsidiary of Eco- for PrimesEnergie.fr customers of DBS bank, has announced that it will work with Old Mutual, SAHAM In France, Groupama Banque In addition to the aforemen- Insurance and UAP Insurance has announced that it will lend

www.finaccord.com 12 Global Affinity Finance Club Affinity Banking money to consumers who sub- Also in the US, American Express tactless payment system. mit an application for a renew- has announced a multi-year part- able energy installation through nership with broker Charles In the US, Discover Financial the PrimesEnergie.fr platform. Schwab for the launch of two pre- Services has signed an agree- In fact, around 20% of the mium co-branded cards during ment with Apple that will allow 5,000 or so applications ac- 2016. Further details about these its customers to make contact- cepted each month by cards are expected to be made less payments in participating PrimesEnergie.fr have a need known closer to their launch date. stores through Apple Pay using for credit and Groupama Ban- the iPhone 6, the iPhone 6 Plus que now offers these customers VietinBank links with JCB and . Specifically, a loan up to 100% of the value and Sanrio Wave to offer when customers add their credit of their project. Hello Kitty card in Vietnam or debit card to Apple Pay, the ______actual card numbers are not In Vietnam, VietinBank and stored on the device or CO-BRANDED CARDS JCB have launched the JCB on Apple servers. Hello Kitty payment card which American Express rolls out co- is targeted at younger custom- Instead, a unique device account branded credit card for Plenti ers. The card can be used for number is assigned, encrypted coalition loyalty program… both in-store and online pay- and stored in the secure element ments as well as to withdraw on the device. Each card trans- In the US, American Express has cash. In addition, cardholders action is then authorised with a unveiled a co-branded credit card can win prizes carrying the one-time unique dynamic secu- to accompany the Plenti coalition Hello Kitty branding when they rity code instead of the security loyalty program that it launched in spend with the card at any JCB code from the back of the credit May 2015. The Plenti card allows merchant, and are entitled to or debit card. program members to earn addi- special discounts at partner mer- tional points for purchases on top chants of both JCB and Vietin- Discover’s customers will con- of the existing reward program bank plus Sanrio Wave, which is tinue to receive all of their regu- which covers a range of brands the patent management com- lar benefits, including cash ad- including AT&T, Direct Energy, pany for the Hello Kitty brand. vances and balance transfers Enterprise Rent-A-Car, Exxon, ______when they temporarily misplace Hulu, Macy’s, Mobil, Nationwide their cards. Moreover, as part of and Rite Aid. Plenti is also linked MOBILE / ONLINE PAY- the agreement with Apple, the to the American Express Mem- MENTS Discover network will enable bership Rewards coalition loyalty eligible financial institutions, program which comprises over Payment card companies en- including issuers of Discover- 500 partners in that points earned able customers to use Apple branded debit cards, to let their through the latter can be con- Pay and Android Pay cardholders use Apple Pay. verted into Plenti points.

A number of major payment In a parallel development, and … and reveals plan to launch card competitors have an- replicating similar agreements co-branded cards with Charles nounced agreements with Apple made by MasterCard and Visa, Schwab that will allow their customers Discover has also announced

to pay using the Apple Pay con- that its card customers in the US

www.finaccord.com 13 Global Affinity Finance Club Affinity Banking using Android 4.4 phones will followed by Lloyd's, Halifax, countries and territories. This soon be able to make contact- Bank of Scotland and TSB. In will be achieved through the less payments through Android essence, V.me is an online pay- ‘NETELLER’ service, a secure Pay, Google’s mobile payment ment system designed to in- platform through which busi- solution that enables them to crease the convenience of online nesses and individuals can carry make in-app or in-store pur- shopping and to reduce the pro- out transactions online. Custom- chases with their Android portion of sales that are aban- ers using ‘NETELLER’ can top phones. doned during the checkout up their stored value accounts process. It has been adopted by charging the purchase In a similar vein, customers with already by a number of signifi- amount for goods and services private-label credit cards issued cant retail brands selling online directly to their by Synchrony Financial in the including those that belong to bill. This service is available to US are also now able to add Arcadia Group (e.g. Burton, any merchant that uses reload- their cards to Apple Pay; depart- Dorothy Perkins, Evans, Top- able payment mechanisms to ment store chain JC Penney is man, Topshop and Wallis) plus enable purchases through the among the first retailers to offer bathstore, Costco and Iceland. ‘NETELLER’ service. Further- its cardholders the ability to use more, customers will also be this service to pay for goods. MasterCard launches Qkr! able to make purchases across payment app in the US with the entire ‘NETELLER’ mer- Meanwhile, in the UK, Visa restaurant partnership chant network without having to Europe has announced that it share credit card or bank details will provide access to Apple Pay Back in the US, MasterCard has while topping up their accounts. for its customers with debit, introduced its new payment app credit and reloadable prepaid Qkr!, using the digital payment TEB works with Monitise for cards from July 2015 onwards. platform MasterPass, through a new digital banking service Indeed, it stated that the follow- partnership with New York res- ing issuers of Visa cards had taurant Streetbird Rotisserie. In , Türk Ekonomi confirmed their participation in The app allows customers to Bankası (TEB), a subsidiary of Apple Pay so far: Bank of Scot- order and pay for meals through BNP Paribas has launched a land, Coutts, First Direct, Hali- their mobile phones, and was new digital banking service, fax, HSBC, Lloyds, M&S Bank, first rolled out in the UK as part ‘CEPTETEB’ (Turkish for MBNA, Nationwide, NatWest, of MasterCard’s agreement with “TEB in your pocket”), as part RBS, Santander, TSB and Ulster restaurant chain Wagamama. of its branchless banking strat- Bank. egy. This service has been de- Boku and Optimal Payments signed and developed by Moni- Visa rolls out V.me digital team up to offer carrier billing tise, TEB’s long-standing part- wallet service with UK banks via secure platform ner for mobile banking.

Also in the UK, Visa Europe Mobile payments specialist The app is available for has launched its V.me digital Boku has agreed to offer its both iPhone and Android, and wallet service, with the Nation- technology through Optimal with forthcoming updates for wide Building Society as the first Payments, a global online pay- iPad, it will enable the bank’s 5 banking organisation to offer ment solutions provider that million customers to remotely the service to its cardholders, serves customers in over 200 perform a variety of transac-

www.finaccord.com 14 Global Affinity Finance Club Affinity Banking tions. In addition to core bank- less Visa terminal at over PAYMENT CARD ISSU- ing features, ‘CEPTETEB’ mo- 530,000 stores across Spain and ANCE AND ACCEPTANCE bile banking includes enhanced at around 2.4 million acceptance functionality such as a simplified points throughout Europe. JCB extends merchant accep- authentication process and the tance to Jordan through EMP ability to chat in real time with The agreement also stipulates link… customer service representa- that Wirecard will be responsi- tives. It also encompasses a digi- ble for the issuing and process- Emerging Markets Payments tal wallet with three functions: ing of digital Visa cards and that (EMP), an electronic payments sending money to any mobile it will also develop an intuitive processing company with most phone number; shopping via smartphone app that will com- of its operations based in Africa ‘click-to-buy’ e-commerce sites bine all of the functions of Or- and the Middle East, has (instead of having to re-type ange Cash. This app includes launched JCB card acceptance at credit card information); and features such as real-time infor- more than 15,000 locations in withdrawing cash from TEB mation about balances and Jordan, including all of the com- ATMs without a debit or credit transactions, and can be used to pany's point-of-sale terminals in card. make purchases securely in any the country, as part of an agree- online shop using a one-time ment that will see EMP provide In addition, ‘CEPTETEB’ in- virtual credit card generated in merchant acquiring services for corporates a ‘smart search’ func- real time with a 24-hour validity JCB cards in Jordan. As a result tion, powered with a recom- period. of this arrangement, JCB card- mendation algorithm to both holders will be able to pay using perform new transactions and … and embeds mobile pay- their card at any location in Jor- find past ones. Indeed, from a ment technology into Kairos dan that has an EMP point-of- single dashboard, users can watches sale terminal. change their preferences includ- ing profile information, account Wirecard is also collaborating … and works with BCEL for limits and default cards for in- with watch brand Kairos as part credit card issuance in Laos ternational use. of its strategy for installing mo- bile payment technology into Also helpful to its expansion Wirecard facilitates broader wearable items. Specifically, Kai- into new markets, JCB has use of Orange Cash in ros will incorporate Wirecard’s formed a partnership in Laos Spain… software into its hybrid me- with the Banque Pour Le Com- chanical smart watches and so- merce Exterieur (BCEL) to In Spain, as part of a strategic called ‘T-Bands’, which are launch the BCEL-JCB credit alliance with mobile network smart devices that can be at- card. The card can be used at operator Orange, Wirecard has tached to other watch compo- numerous point-of-sale termi- disclosed that it will provide the nents. Wearers will thus be able nals both in Laos and elsewhere e-money, scheme licence and to carry out and customers with it can make technical platform required to transactions and value-added use of JCB Plaza Lounges lo- manage the Orange Cash mobile services using watches via any cated in Hong Kong, Paris and payment app. This means that NFC-enabled terminal in the Singapore. users of Orange Cash can make world. ______mobile payments at any contact- ______

www.finaccord.com 15 Global Affinity Finance Club Affinity Banking

RETAILER CARDS AND FI- portfolio and the provision of agreement to continue offering NANCE additional products and services private-label credit card services to customers of both organisa- for Talbots, a retailer of Sofinco and Darty enhance tions. women’s apparel, shoes and ac- consumer credit partnership cessories. Talbots operates close Valued at approximately USD to 500 stores throughout Can- In France, consumer electrical 280 million, the transaction also ada and the US, and states that retailer Darty and Sofinco, a includes a commitment by the its catalogues enjoy a circulation subsidiary of Crédit Agricole, Bank to fund 100% of Cenco- of approximately 45 million have renewed a consumer fi- sud’s retailer finance portfolio. households. nance partnership that originally In total, the financial services began in 2000 for another five business includes approximately MasterCard helps to endow years. This partnership covers 2.5 million credit cards and close private-label cards with mobile two brands: Darty Services Fi- to USD 1 billion in outstanding payment functionality nanciers for purchases in stores balances in Chile and the deal and online, and Sofinco itself makes Scotiabank the third- Also in the US, MasterCard has for general-purpose loans. largest credit card provider in begun introducing so-called the country. ‘tokenisation services’ enabling Moreover, a feature of the part- private-label credit cards to be nership is that a new Visa- Alliance Data signs deal to used to make mobile payments. branded retailer credit card was provide private-label card The first retailers to set up this launched in May 2015 which programs for Cornerstone… facility for their private-label card incorporates a loyalty program customers have included BJ’s and that offers customers access In the US, Alliance Data has Wholesale Club, Kohl’s and JC to the ‘Bouton Darty’; this is a signed a new multi-year agree- Penney. Moreover, MasterCard 'help button' on tablets, smart- ment to develop loyalty-driven has also announced partnerships phones and connected devices card programs for Cornerstone, with some of the largest private- that puts the user into contact an interactive multi-channel re- label card issuers in the US, in- with a Darty service adviser. tailer that comprises home and cluding Citi Retail Services and apparel lifestyle retail brands. Synchrony Financial, enabling Scotiabank finalises purchase The agreement will pave the way consumers to use eligible cards of majority stake in Cenco- for the provision of private-label within participating mobile pay- sud’s financial services opera- credit card services for five of ment and digital wallet services. tion Cornerstone’s seven multi- channel brands, namely Ballard According to a report by Equifax, the number of active retailer credit Canada-based banking group Designs, Frontgate, Garnet Hill, card accounts in the US exceeded Scotiabank has announced the Grandin Road and Improve- 195 million mark by autumn 2014 completion of its acquisition of ments. and MasterCard has stated that it a 51% stake in the financial ser- is the only payment network of- vices business of Chilean retail … and extends card partner- fering ‘tokenisation services’. group Cencosud as part of a 15- ship with Talbots These are made possible through year strategic alliance. The rela- MasterCard’s digital enablement tionship includes the manage- In addition, Alliance Data has service (MDES), which was intro- ment of Cencosud's credit card also renewed its long-term

www.finaccord.com 16 Global Affinity Finance Club Affinity Banking duced in 2013, which enables con- customers the ability to conduct ments, Banking, Insurance and Assis- nected devices to be used securely traditional cash withdrawals, to tance – GBP 2,995 Personal Non-Life Insurance Brokers for everyday shopping and pay- make cash or cheque deposits, in the UK – GBP 795 ments and which has been used to make account balance enquir- Travel Insurance and Assistance in the already to tokenise millions of ies and (in the case of brand Czech Republic – GBP 595 MasterCard accounts for use in new customers) to submit per- Travel Insurance and Assistance in digital wallet services. sonal identification documents. Europe – GBP 5,995 Travel Insurance and Assistance in ______Poland – GBP 595 Travel Insurance and Assistance in GENERAL Upcoming Finaccord reports Portugal – GBP 595 Travel Insurance and Assistance in BMO Bank of Montreal ex- The following titles will be pub- Romania – GBP 595 pands ATM footprint through lished by Finaccord in the coming Travel Insurance and Assistance in months. For more information Russia – GBP 795 Shell relationship UK Boat, Yacht and Pleasure Craft about our unique areas of exper- Insurance: Market Dynamics, Affini- tise, plus listings of published re- In Canada, BMO Bank of ties and Partnerships – GBP 595 ports and databases, please visit UK Holiday and Second Home Insur- Montreal has begun working our website at www.finaccord.com ance: Market Dynamics, Affinities and with Shell to install more than or email us at [email protected] . Partnerships – GBP 595 400 ATMs at the fuel retail UK Jewellery Insurance: Market Dy- brand’s locations across the Consumer Automotive Financial Ser- namics, Affinities and Partnerships – country. The arrangement ex- vices in Australia – GBP 795 GBP 595 pands on an existing partnership Consumer Automotive Financial Ser- UK Key Man Insurance: Market Dy- vices in Canada – GBP 795 namics, Affinities and Partnerships – between the bank and Shell, Energy and Power Insurance in Brazil GBP 595 generally helps to increase the – GBP 995 UK Landlord Property Insurance: bank’s ATM footprint and also Energy and Power Insurance in Can- Market Dynamics, Affinities and Part- constitutes a part of its broader ada – GBP 995 nerships – GBP 595 strategy to expand and enhance Energy and Power Insurance in China UK Landlord Rent Guarantee Insur- – GBP 995 ance: Market Dynamics, Affinities and the channels through which its Energy and Power Insurance in France Partnerships – GBP 595 customers connect with the – GBP 995 UK Non-Standard and Thatched bank. Energy and Power Insurance in Ger- Property Insurance: Market Dynamics, many – GBP 995 Affinities and Partnerships – GBP 595 Energy and Power Insurance in Japan UK Personal Event and Wedding In- Westpac partners with Aus- – GBP 995 surance: Market Dynamics, Affinities tralia Post for basic banking Energy and Power Insurance in the and Partnerships – GBP 595 services Middle East – GBP 995 UK Pet and Personal Equine Insur- Energy and Power Insurance in Nige- ance: Market Dynamics, Affinities and Partnerships – GBP 595 In Australia, Westpac and Aus- ria – GBP 995 Energy and Power Insurance in the UK Student Contents Insurance: Mar- tralia Post have entered into a UK – GBP 995 ket Dynamics, Affinities and Partner- partnership to enable Westpac’s Energy and Power Insurance in the ships – GBP 595 customers to access banking USA – GBP 995 UK Tax Investigation Insurance: Mar- services at around 3,200 partici- Global Automotive Manufacturers: ket Dynamics, Affinities and Partner- Strategies in Finance, Insurance, War- ships – GBP 595 pating post office outlets, in- ranties and Assistance – GBP 2,995 UK Ticket Insurance: Market Dynam- cluding at more than 1,400 re- Global Energy and Power Insurance – ics, Affinities and Partnerships – GBP gional and rural locations. The GBP 4,995 595 agreement will give Westpac Global Retailers: Strategies in Pay-

www.finaccord.com 17 Global Affinity Finance Club

Organisations in this issue

Aditya Birla, 6 Ecobank, 12 Nest, 6 Ageas, 7, 11 Eighteenth Bank, 10 NQ Mobile, 7, 8 Alliance Data, 16 Ellie Mae, 6 Old Mutual, 12 Allianz, 5 Emerging Markets Payments, 15 Optimal Payments, 14 Allianz Global Assistance, 8, 9 Enterprise Rent-A-Car, 13 Orange, 15 Allied World, 5 eSecuritel, 7 PassportCard, 8 Ally Financial, 12 Europ Assistance, 5 Peugeot Scooters, 8 América Móvil, 7 EXIAR, 5 PJ Hayman, 9 American Express, 13 Exxon, 13 PrimesEnergie.fr, 12, 13 American Professional Agency, 5 Fédération des Caisses Populaires Acadi- Québec Federation of Snowmobile Clubs, 10 Apple, 13 ennes, 10 RAC, 5 Arcadia Group, 14 First Direct, 14 RBS, 14 Arthur J. Gallagher, 5 Fit 2 Trip, 9 Rite Aid, 13 Association of Addiction Professionals, 5 Generali, 7 Royal London, 7 Aston Martin, 12 Genworth Financial, 6 SAHAM Insurance, 12 Asurion, 7 Google, 14 Sanrio Wave, 13 AT&T, 13 Groupama Banque, 12, 13 Santander, 14 Australia Post, 17 Halifax, 14 SCAN Health Plan, 6 Atradius, 5 Hammarby Fotboll, 10 SCOR Global Life, 11 AXA, 9, 12 HDBank, 11 Scotiabank, 16 AXA Assistance, 5 Hiroshima Bank, 11 Security Exchange, 8 Banco Agrícola, 12 HSBC, 14 SHB Hire, 5 Banco Sabadell, 11, 12 Hulu, 13 Shell, 17 Bandhan, 11 Iceland, 14 Shizuoka Bank, 11 Bank of Fukuoka, 11 Insure4Retirement, 5 SEPLA, 9 Bank of Scotland, 14 Intact Insurance, 10 Solid Försäkringar, 8 Bank Muamalat Indonesia, 11 International SOS, 5 Synchrony Financial, 14, 16 Banque Pour Le Commerce Exterieur, 15 JC Penney, 14, 16 Talbots, 16 Banque Privée 1818, 11 JCB, 13, 15 Telefónica, 7 bathstore, 14 Juroku Bank, 11 Towergate Underwriting, 6 BJ’s Wholesale Club, 16 Kairos, 15 Toyama Bank, 11 BMO Bank of Montreal, 17 Kohl’s, 16 Trek, 8 BNP Paribas, 10, 14 Liberty Mutual, 6 TSB, 14 Boku, 14 LIC, 11 UAP Insurance, 12 Brightside, 7 Lloyds, 14 Uber, 5 Cencosud, 16 M&S Bank, 14 UK General, 9 Charles Schwab, 13 Macy’s, 13 Ulster Bank, 14 Cigna, 6 MAN Financial Services, 5 United Bank of India, 11 Citi, 16 Manulife, 11, 12 Univision Communications, 10 CNP Assurances, 11 MAPFRE Asistencia, 12 VietinBank, 13 Collinson Group, 8 MAPFRE Warranty, 8 Visa, 13, 15 Commerzbank, 12 MassMutual, 10 VW Group, 5, 7 Cornerstone, 16 MasterCard, 13, 14, 16, 17 Westpac, 17 Costco, 14 mBank, 12 White Mountains Insurance Group, 8 Coutts, 14 MBNA, 14 Wirecard, 15 Crédit Agricole, 16 Merida, 8 Wüsthof, 8 Dai-ichi Life, 11 Mitsubishi Motors, 12 Yahoo!, 10 Darty, 16 MMI Holdings, 6 Yamagata Bank, 11 DavidShield, 8 Mobil, 13 Zurich, 8, 9, 10 DBS, 12 Moderna Försäkringar, 10 DeNA Travel, 9 Monitise, 14 Desjardins Group, 10 MTN, 5 DFC, 5 Musashino Bank, 11 Direct Energy, 13 Mutualidad de la Abogacía, 9 Discover Financial, 13 Mutuelle Mieux-Etre, 10 EADA Business School, 9 Nationwide, 13, 14 EastWest Bank, 11 NatWest, 14

www.finaccord.com 18 Global Affinity Finance Club Latest Reports

Finaccord’s latest published reports include:

∗ Affinity and Partnership Marketing in UK Accident and Health Insurance GBP 1,495 ∗ Affinity and Partnership Marketing in UK Household and Home Emergency Insurance GBP 1,495 ∗ Affinity and Partnership Marketing in UK Life Insurance, Retirement Products and Financial Advice GBP 1,495 ∗ Affinity and Partnership Marketing in UK Motor and Breakdown Recovery Insurance GBP 1,495 ∗ Affinity and Partnership Marketing in UK Travel Insurance GBP 1,495 ∗ Automotive Finance and Leasing for Consumers in Latin America GBP 1,495 ∗ Commercial Non-Life Insurance Brokers in Malaysia GBP 595 ∗ Commercial Non-Life Insurance Brokers in the Philippines GBP 595 ∗ Consumer Automotive Financial Services in Colombia GBP 595 ∗ Consumer Automotive Financial Services in Peru GBP 595 ∗ Extended Warranties for New and Used Cars in Latin America GBP 1,495 ∗ Global Mobile Operators: Strategies in Payments, Banking, Insurance and Assistance GBP 2,995 ∗ Manufacturer-Branded and Dealer Intermediated Motor Insurance and Road Assistance in Latin America GBP 1,495 ∗ Road Assistance in Major Global Markets GBP 2,995 ∗ Travel Insurance and Assistance in the Asia-Pacific Region GBP 2,995 ∗ Travel Insurance and Assistance in Germany GBP 795 ∗ Travel Insurance and Assistance in Switzerland GBP 795 ∗ Travel Insurance and Assistance in the UK GBP 595 ∗ UK Caravan and Park Home Insurance: Market Dynamics, Affinities and Partnerships GBP 595 ∗ UK Classic Car Insurance: Market Dynamics, Affinities and Partnerships GBP 595 ∗ UK Excess Protection Insurance and Waivers: Market Dynamics, Affinities and Partnerships GBP 595 ∗ UK Van Insurance: Market Dynamics, Affinities and Partnerships GBP 595 ∗ Warranty Metrics: Consumer Approaches to Extended Warranties for White, Brown and Grey Goods in Selected Global Markets GBP 3,995

www.finaccord.com 19 Global Affinity Finance Club

About GAFC About Finaccord Does your organisation have The Global Affinity Finance Club Finaccord is a leading market re- news about its affinity or is Finaccord’s quarterly newsletter search, publishing and consulting partnership marketing rela- about affinity financial services company specialising in financial tionships that we missed in services. We provide our clients worldwide. Through this, Finac- this newsletter? To produce with insight with a particular focus cord publishes high-level informa- it, we systematically research tion about key strategic develop- on marketing and distribution over 350 major financial ser- ments in affinity and partnership strategies, including affinity and vices institutions from marketing of financial services partnership marketing. around the world, segmented be- around the world each quar- tween affinity insurance news, ban- Our areas of expertise include: af- ter. However, if you would cassurance news and affinity bank- finity and partnership marketing; also like us to include your ing news. automotive financial services; ban- company in this research, cassurance; commercial non-life please send an e-mail to This service differs from that pro- insurance brokers; consumer intel- [email protected] and we vided by other research companies ligence; creditor insurance; distri- will ensure that it is tracked because its focus is genuinely bution channels; extended warran- in future quarters. global, often translating news that ties; home emergency insurance only appears in languages other and assistance; insurance and assis- To access the archive of news than English. In addition, it con- tance linked to payment cards and from the Global Affinity Fi- bank accounts; mobile gadget and centrates exclusively on affinity nance Club please visit telephone insurance; retailer finan- and partnership marketing strategy. www.finaccord.com/afi Affinity and partnership marketing cial services; road assistance; small strategy is an important compo- business financial services; and nent of general distribution strat- travel insurance and assistance. egy for a majority of large banks and insurance companies serving Our international network of con- consumers and small businesses, as sultants is able to deliver informa- successful partnerships potentially tion quickly and accurately across a allow them to access groups of range of countries worldwide, bas- customers that they cannot always ing research projects on robust reach by themselves. data and knowledge rather than supposition and theory. If you would like to join Finac- cord’s Global Affinity Finance © Finaccord Ltd., 2015 Club, contact us by telephone or Registered in London No. 4542931 send us an email to The Office Farringdon [email protected] . Thereafter, 24 Greville Street each quarter, we will send you a London, link to the page of our website EC1N 8SS with fresh news and future editions of this document. Phone: +44 20 3178 2556 Fax: +44 20 7198 7902 Email: [email protected] www.finaccord.com

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