VICTORIA REGIONAL TRANSIT SYSTEM James Bay Local Area Transit Plan

Prepared by

Prepared by

June 2017

Victoria Regional Transit Commission er June 2017 James Bay Local Area Transit Plan | Page 0

June 2017 James Bay Local Area Transit Plan | Page 1 TABLE OF CONTENTS

Table of Contents ...... 1 1. Purpose of this Document ...... 3 2. Background ...... 6 2.1 Community Development ...... 6 2.2 Challenges and Opportunities ...... 8 3. Public Consultation Summary ...... 10 3.1 Timeline ...... 11 3.2 Phase 1 Public Consultation ...... 11 3.3 Phase 2 Public Consultation ...... 12 4. Service Priorities ...... 15 4.1 Short-term Service Changes – Implementation January 2018 ...... 16 4.2 Short -term James Bay Infrastructure - Priorities ...... 17 4.3 Medium-term James Bay Service Priorities – contingent on third facility ...... 18 4.4 Medium-term Infrastructure & Information Priorities...... 18 5. Monitoring ...... 19 6. Conclusion ...... 19 7. Recommendations ...... 19 8. Detailed Short Term Service CHANGE INFORMATION (January 2018) ...... 20 8.1 ...... 20 8.2 Route 3 and 10 ...... 22

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BC Transit would like to thank the many individuals, community organizers, City staff, and businesses who assisted in this consultation process. Your support in working to better transit in our community is appreciated.

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1. PURPOSE OF THIS DOCUMENT

The 2013/14 Victoria Regional Transit System Service Review recommended developing a number of Local Area Transit Plans based on the strategic direction of the Transit Future Plan and regional priorities identified in the Service Review. Local Area Transit Plans define the short to medium-term transit service and infrastructure strategies for specific areas, neighborhoods or sub-regions served, prioritizing future service investments in the plan area. These plans provide further guidance to the development of the Three Year Service and Financial Strategy and future Annual

Figure 1: How BC Transit works with Local Government

Service Plans to the Victoria Regional Transit Commission.

The James Bay Local Area Transit Plan is the third Local Area Transit Plan undertaken for the Victoria Regional Transit System. Each Local Area Transit Plan is intended to support local community development by aligning with the strategic direction of the applicable Official Community Plans (OCP), Neighborhoods Plans and

Figure 2: Local Area Transit Plans Source: BC Transit

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Transportation Plans. Development of the Local Area Transit Plans includes consultation with the public and local municipal partners.

Figure 2: Local Area Transit Plans

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Service improvements identified in Local Area Transit Plans are based on the strategic direction of the Transit Future Plan and prioritized concepts identified in the 2013/14 Victoria Regional Transit System Service Review. The James Bay Local Area Transit Plan outlines short to medium- term improvements for transit service and infrastructure over the next 5-10 years. Phase 1 identifies short-term initiatives with planned implementation dates in 2018. Phase 2 identifies medium-term initiatives that do not have a specific implementation date and may require additional resources that are not outlined in the existing Three Year Service and Financial Strategy. Additional public consultation may be required prior to implementing medium-term initiatives identified in this plan. Links to Plans Transit Future Plan - http://bctransit.com/victoria/transit- future/victoria-transit-future-plan Transit Future Network The Transit Future Plan uses four layers of Transit System Service Review - transit service to tailor transit to the http://bctransit.com/victoria/transit-future/victoria-completed- community needs: plans  Rapid Transit – To provide fast & direct regional connections Objectives of the James Bay Transit Local Area Plan are to:  Frequent Transit – To serve major corridors  Support the implementation of the Transit Future Plan,  Local Transit – To serve associated ridership targets, and also the community neighbourhoods (not shown) goals outlined in the Regional Growth Strategy (RGS)  Targeted Services – For special commute trips to work or school  Highlight key changes, challenges and opportunities in the study area that relate to or may impact transit Figure 3: Transit Future Network Source: BC Transit Victoria Regional service and coordinate with other transportation modes Transit Future Plan  Examine future transit requirements based on community plans, demographic trends, proposed land development and road network changes, as well as citizen priorities expressed through consultation; o Strengthen and support municipal land use planning goals by aligning future transit provision with municipal Local Area Plans o Support continued economic development by facilitating cost-effective and reliable movement of employees and patrons between the James Bay area and other parts of the region o Address mobility for James Bay area residents from an inclusive, all-abilities perspective

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 Identify cost neutral service changes that align with the Transit Future Plan and improve service efficiencies within the local area

 Review existing transit facilities and identify future transit facility needs such as transit terminals and stops

 Identify future transit service expansions to inform Three Year Service and Financial Strategies

 Identify ways to maximize transit system legibility and ridership through improved customer information These objectives will be realized by:

 Introducing consistency to existing transit service o Distributing bus trips so that there are even intervals between buses o Developing consistent weekday, evening and weekend routes o Ensuring consistent trip end-destinations o Ensuring that the transit service provided is equitably distributed across the neighbourhood

 Prioritizing further service improvements

 Describing infrastructure needs required to support transit

 Understanding some of the unique challenges in James Bay in order to minimize their impact (such as regular service detours for special events) 2. BACKGROUND

The James Bay Local Area defined in this plan closely follows the City of Victoria’s boundary for the James Bay neighbourhood, and is shown in Figure 2 (page 4). The area is bounded by Victoria’s Inner Harbour to the north, Outer Harbour to the west, Juan de Fuca Strait to the south and Beacon Hill Park to the east. Although the James Bay Local Area Transit Plan is one of the few plans where geographic boundaries are contained entirely within one municipality, this area is the busiest terminus for regional-scale transit routes within the Victoria Regional Transit System. This important regional role means that strategies for this area must take broader system needs into consideration.

2.1 Community Development

Forecasts produced by the Capital Regional District (CRD) in the Regional Growth Strategy show an expected increase in population from 342,500 people in 2011, to 435,600 people in 2038. Projections estimate that 37,000 residents will be added to the core municipalities (District of Saanich, City of Victoria, Township of Esquimalt, District of Oak Bay and Town of View Royal), of which 20,00 are expected to reside in Victoria. As one of the most developed of the 12 village areas within the city, James Bay’s population increase to 2038 will be relatively modest compared to the population increase in other Local Area Transit Plan sectors.

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Key areas of development in James Bay include:

1. Legislative Precinct Encompassing the BC Legislature block as well as Similar to hospital blocks fronting Superior Street and Menzies Street, campuses, the legislative this area contains the largest intensification sites precinct offers a within the James Bay Local Area. Redevelopment is significant opportunity to already underway with the construction of Capital City monitor, incentivize and Park, which will add 22,000 m² of office space, over celebrate mode-shifts 150 residential units and 1700 m² of retail use. among provincial employees.

2. James Bay Village Designated as a “Large Urban Village” in the City of As the primary local Victoria’s OCP, James Bay Village is expected to share service centre for James in accommodating about 8,000 new residents along Bay, transit service with 11 other designated villages within the City. connections to this node are important to maintain.

3. Core Inner Harbour Extending north from Quebec street to the Inner The David Foster Walkway Harbour, this portion of James Bay forms a portion of development will include city lands designated as “Core”. In addition to a way-finding component. accommodating new population through As a way to facilitate intensification, these lands also house the Belleville transit use to and from Marine terminal buildings. The beginning of a $17.4 destinations such as the million upgrade of terminal wharf facilities for both Belleville Marine Black Ball and Victoria Clipper vessels in 2016 is Terminal, the City should expected to catalyze a long-anticipated be encouraged to redevelopment and consolidation of the terminal integrate wayfinding buildings. information to nearby transit services with the The City is also in the midst of making significant walkway. walkway improvements with the David Foster Walkway which connects the Harbour areas through the Belleville Marine terminal to Downtown.

4. Ogden Point Located on the south west portion of James Bay, If the GVHA is interested Ogden Point is designated as Marine Industrial in the in the development of on- Victoria OCP. The Greater Authority site transit facilities, BC (GVHA) is in the midst of completing a new Master Transit could offer Plan for the site. Specific zoning is still to be support in the way of determined and approved by the municipality. design consultation and service amendments to maximize the benefits to the transit market.

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2.2 Challenges and Opportunities

2.2.1 SERVICE DESIGN DESTINATIONS In 2006, 11 per cent of James Bay residents used transit to commute Downtown 18% to work. Figure x is a table based on CRD data showing the top five UVic 14% destinations of transit trips made by people originating in James Bay. Rockland 9% Routes that terminate in James Bay account for 30,116 passengers per Cadboro Bay W 9% weekday, representing approximately 30 per cent of all ridership in Saanich Core 5% the Victoria Regional Transit System. As the majority of passengers using Figure 4: Destinations of James these routes board and alight in downtown, passenger activity within Bay Residents James Bay is considerably low, ranging from 40-80 people at most stops Source: CRD 2011 Original with the exception of stops located near to 5 Corners, where passenger Destination Study activity is about 250 people per day. By comparison, the busiest stops in the Victoria Regional Transit System have 2,000 people using each stop. There are currently six transit routes which terminate/circulate through James Bay.

 3 Gonzales  27/28 Gordon Head/Majestic  30/31 Royal Oak  19 Hillside Mall provides a school trip on weekdays These routes account for over 30 per cent of transit hours provided across the Victoria Regional Transit System. Due to multiple routes, service frequency is erratic.

 Route timing for most of the routes Figure 4: James Bay Transit Service Network (2017) is designed independently of the others – the primary focus is to Source: BC Transit accommodate needs outside of James Bay such as getting passengers starting in outlying areas such as Royal Oak and Gordon Head into downtown  Routes follow closely upon one another and then may have long gaps, such as Route 3 and Route 30  Inconsistent trip ends for some bus routes depending on time of day or day of the week causes confusion for riders, especially in a location with a high numbers of visitor transit riders.  Route 30 may terminate at either Fisherman’s Wharf or at Beacon Hill

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 Route 27 and 28 only go through James Bay in the evenings and on weekends  Routing changes occur throughout the day, even on the same route. As a result, some parts of James Bay receive better service than others.  Route 30 may terminate at either Fisherman’s Wharf or at Beacon Hill  Special Events regularly occur in the legislative precinct which often require detours and re-routings

2.2.2 AGING POPULATION Despite relatively modest population growth increases in the Core, demographic changes in Greater Victoria will be strongly defined by an aging population dynamic. The region is expected to gain about 40,000 more seniors by 2038 (see Figure 5) driving shifts in housing, and increasing the need for all-ages and all-abilities mobility among residents considerably.

2.2.3 INTEGRATING LOCAL NEEDS WITH REGIONAL NEEDS Figure 5. Greater Victoria Population Change by Age Cohort. The Victoria Regional Transit Future Plan indicates that the southern terminus of the rapid transit corridor will extend into James Bay. Going forward, a challenge will be to effectively integrate rapid transit with frequent and local transit in order to balance this terminus role with local needs within the James Bay neighbourhood.

2.2.4 ROAD CLASSIFICATIONS AND TRANSIT Figure 6 shows the City of Victoria’s road classification network. Frequent transit is permitted on arterials, secondary arterials and collectors; local transit is permitted on secondary collectors and local streets. In their turning movements, heavy duty 12-metre-long buses are similar to large trucks. As such, they are commonly limited to arterial and collector-level streets where these movements can be accommodated. When compared to the complete linear kilometres of all rights-of-ways, arterials and collectors form a small proportion of the road network. As such, preserving road space for transit vehicles and considering the future transit network is of the upmost importance in James Bay as there are a limited number of corridors transit vehicles can drive on.

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Figure 6: James Bay Road Classification Network Source: City of Victoria Official Community Plan (2012)

2.2.5 ACTIVE TRANSPORT AND TRANSIT A key policy direction within Victoria’s OCP is the improvement of integration between transit and cycling through the co-location of cycling amenities at key transit stops. Victoria’s Biketoria plan has introduced upgrades which will see the eventual construction of separated bikeway facilities on Dallas road from Clover Point to Ogden Point (2018). The transit network needs to be an important consideration in the planning and route selection of the cycling network as many of the key corridors will need to share road space with transit vehicles.

3. PUBLIC CONSULTATION SUMMARY

Public consultation for the James Bay Local Area Transit Plan was carried out in two phases. Phase 1 was conducted in September through to October 2016 and Phase 2 was carried out in February 2017. Each phase included events developed for different audiences and various tools to solicit input and feedback, as well as opportunities for one-on-one conversations with project staff. A website was also created to house information and the online survey for those who could not attend an in-person event. Public consultation was critical in providing transit staff with insights into community priorities and needs to enable the further shaping of service. More details regarding public consultation may be found in Appendix C of this document.

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3.1 Timeline

Options Review & Integration Development Analyze into future Community Existing Transit • Cost Savings Victoria Transit Annual Service Phase 1 Public Phase 2 Public Context System • Future Expansion Commission Plans and Consultation Needs Consultation Review Aggregate • Future Adoption Three year & Consultation to Infrastructure Financial Date Needs Strategies

---- Phase 1 (Sept/Oct 2016------Phase 2 (Jan/Feb 2017) ---

Survey completed by participants (also available Presentation General Public 5-hour resident/ to local Transit Future transit user online) organization Open House Bus Workshop Sept. 29 Oct. 15th Survey completed by participants

3.2 Phase 1 Public Consultation

A total of 175 people participated in Phase 1 of consultation. Phase 1 was designed to reflect earlier priorities indicated by the community, seek confirmation of what key priorities the community has and test early network concepts. There were over 70 people who visited the Transit Future Bus, 85 respondents for the online survey, and 20 attendees at the resident user workshop. In addition, a presentation was made to the Community Association. Detailed results may be found on pages C-6, and C-15 of Appendix C. Networks Workshop participants in Phase 1 were presented with several local network alternative concepts (shown here, and also in Appendix C). Option 2, which introduces a new loop network to James Bay, was viewed as the most positive however, there were concerns that this option generates the need for transfers to some high-priority destinations.

Figure 7: Local Concept Option 1 Routing June 2017 James Bay Local Area Transit Plan | Page 12

Option 2, with a local loop, was viewed most

 positively by workshop participants

Figure 8: Option 2 Concept Local Routing Figure 9: Option 3 Concept Local Routing

3.3 Phase 2 Public Consultation

A total of 286 people participated in Phase 2 of the public consultation. Phase 2 presented community members and James Bay stakeholders with four draft transit service design options to comment and provide feedback on. In addition, participants were asked to rank future service priorities and provide specific locations for infrastructure improvements. There were 86 people in attendance at the open house providing their preferences using dot votes and 200 people completed the online survey. Detailed Phase 2 results are available on pages C-10 and C-19 of Appendix C.

Figure 10: Draft Option 1 30/31 Royal Oak; and 30 Beacon Hill and 31

Fisherman’s Wharf (split routing in James Bay)

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Figure 11: Draft Option 2 Figure 11: Draft Option 2 2 Oak Bay/2A Willows; and 2 James Bay; and 2/ 2A Oak 2 Fisherman’s Wharf (all trips zig zag Bay /Willows (all trips zig zag to Fisherman’s Wharf) to Fisherman’s Wharf)

Figure 12: Draft Option 2 A 7 UVic; and 7 Fisherman’s Wharf (all trips zig zag to Fisherman’s Wharf)

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Figure 13: Draft Option 3 2 Oak Bay/2A Willows; and 2 James Bay (all trips loop through James Bay without laying over)

Key public priorities identified in the consultation included improving frequencies at peak travel times and providing consistent and easier to understand routes. A maintained connection from 5 Corners to downtown, direct service to University of Victoria (UVic) and connections to surrounding villages and amenities were identified as most important. Residents also expressed a need for bus stop improvements such as real-time information. The proposed removal of Route 3 from James Bay caused concern for community members and formed the basis of most conversations between open house participants and BC Transit staff. Based on the conversations at the public engagement events, the draft service changes were revised to include an option for the retention of a modified Route 3 service. This option has the added advantage of also serving high-level service priorities identified by James Bay stakeholders in Phase 1 of the consultation. See Appendix C for the full public consultation summary.

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4. SERVICE PRIORITIES

Proposed New Routes for January 2018

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4.1 Short-term Service Changes – Implementation January 2018

Route Improvement Benefit

2 Oak Bay/2A Willows Route 2/2A re-aligned to continue into Consistent routing on all trips through James Bay from Oak Bay, via downtown, James Bay and more regular trip intervals. and loop through James Bay Improved access to 5 Corners from more New of the neighbourhood.  2 James Bay No transfers needed for grade-school students destined to Central Middle  2 Oak Bay / Willows School and Victoria High School. Alternative transfer points for service to UVic at Oak Bay Junction.

30/31 Royal Oak Routes 30 and 31 restructured to Resources saved will be re-allocated to terminate at the Legislature Terminal Route 2 improvements and the Douglas Rapid Bus service corridor once bus lanes are complete.

3 Gonzales Route 3 re-aligned and destined to The revised routes 3 and 10 will work in Jubilee Hospital. combination as downtown/village 10 Songhees/Jubilee (Jubilee/Songhees) re-aligned to connector service. interline with the new Route 3 in James Counter clockwise: James Bay > Bay and at the Jubilee Hospital Downtown > Cook Street Village > New Fairfield Plaza > Gonzales > Oak Bay/Foul  3 James Bay Bay > Jubilee Hospital > Bay/Quadra > Vic  3 Royal Jubilee West > Downtown > James Bay via south Fairfield Clockwise: Reverse  10 James Bay  10 Royal Jubilee via Westside Village 27 Gordon Head/ 28 Routes 27 and 28 restructured to Resources saved will be re-allocated to Majestic terminate downtown Victoria Route 2 improvements and the Douglas Rapid Bus service corridor once bus lanes are complete.

19 Hillside Mall This route is discontinued Resources saved will be re-allocated to Route 2 improvements and the Douglas Rapid Bus service corridor once bus lanes are complete.

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4.1.1 CONCEPT SERVICE HOURS Weekday Route Short term Changes Hours Route 2/2A re-aligned to continue into James Bay from Oak Bay, 2 Oak Bay/2A Willows +34.05 via downtown and loop through James Bay. Routes 30 and 31 restructured to terminate at the Legislature 30/31 Royal Oak -24.13 Terminal. Route re-aligned and destined to Jubilee Hospital. Concurrent to 3 Gonzales -7.00 this the Route 10 (Songhees/Jubilee) is interlined with Route 3 Route 10 re-aligned to interline with the new Route 3 in James Bay 10 Bay +7.05 and at the Jubilee Hospital.

27 Gordon Head/ 28 Routes 27 and 28 restructured to terminate in downtown at all -7.6 Majestic times. As a result of the re-aligned 2/2a, UVic will be through 7 UVic routed with 21 Interurban to eliminate unnecessary duplication in -2.35 Downtown. The 21 Downtown will through route with Route 7 UVic to 21 Interurban 5.71 eliminate unnecessary duplication. 22 Vic General -2.58

19 Hillside Mall This route is discontinued. -0.93

TOTAL 2.22

4.2 Short -term James Bay Infrastructure - Priorities

Initiative Benefit

Provides the best opportunity to increase transit mode Replacement of the Capital Park transit share with improved transit travel times and on-time stop performance.

Accessibility Improvements to James Provides suitable space and improves network Bay transit stops – specifically the 5 accessibility for people using mobility devices as well as Corners transit stop people travelling with infants in strollers.

Wayfinding (in partnership with the Increases legibility and helps people find their way.

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City of Victoria) Increases brand familiarity of Transit Future Network layers (rapid, frequent and local).

Installation of Real-time Information Improves accuracy of bus arrival time information.

Allows for the installation of higher capacity bus shelters, Upgrades to Legislature Terminal in future real-time information and off board fare payment. Anticipation of Rapid Bus Station Creates a higher quality perception that distinguishes rapid transit services from other types of transit service.

4.3 Medium-term James Bay Service Priorities – contingent on third facility

Route Improvement Benefit

NEW GO Bus Conduct a service review examining potential Provides a local alternative to for implementation of a local GO bus circulating handyDART for people less able to use within the James Bay neighbourhood the conventional bus service.

2 Oak Bay/2A Willows Addresses James Bay stakeholder Increase frequency on weekends and evenings 2/2A James Bay service priorities.

3 Jubilee/James Bay Aligns Route 3 local service with Via Cook Street Addition of James Bay Local loop Route 2 for more routing consistency 10 Jubilee/James Bay within James Bay. Via Vic West

4.4 Medium-term Infrastructure & Information Priorities

Medium-term infrastructure and customer information priorities support the development of rapid transit line connecting the Westshore with the region as a whole, as well as the overall development of the transit system.

Initiative Benefit

Identifies and differentiates high quality transit service Brand Rapid Transit Line from regular services

Improves schedule and way-finding information at bus Improve on-street signage stops

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5. MONITORING

The short term implementation service changes will be monitored closely in post-implementation to ensure that schedules and route alignments are meeting the needs of customers. If any changes are required, they will be made at the regular 2018 Summer and Fall seasonal schedule changes. Route performance will be measured using the Route Performance Guidelines approved by the Victoria Regional Transit Commission. Route performance information will be reported in the Planning Reports to the Commission. 6. CONCLUSION

The service changes planned for 2018 include a reallocation and restructuring of conventional bus services in the James Bay area in order to make transit schedules and routes more consistent and easier to understand, improve local mobility and access to 5 Corners within the community, and address broader connection priorities identified by the community. The majority of the service changes will be achieved by reallocating savings from adjustments to the existing services in the community. Medium-term service changes identified in the James Bay Local Area Transit Plan describe a series of service and infrastructure improvements to develop a transit network that aligns with the expected growth of the broader community and changing demographic needs of James Bay residents. The service changes are intended to move towards the vision of the Transit Future Plan to develop rapid and frequent transit lines connecting the Legislature Terminal with the region as a whole, as well as a more robust local bus network within James Bay. The priorities identified in this plan will be used to develop Capital Plans, the Three Year Service and Financial Strategy and Annual Service Plans. The success of this plan requires new investments in transit from local partners and the Province. It is also vital that local partners continue to support transit growth by integrating transit plans with other local planning initiatives as well as making transit supportive land-use decisions. 7. RECOMMENDATIONS

It is recommended that the Victoria Regional Transit Commission:

 Implement revised routes 2, 3 and 10 in Winter or Spring 2018  Receive this report as information  Use the information in this report to inform the development of future Capital Plans, the Three Year Service and Financial Strategy and Annual Service Plans

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8. DETAILED SHORT TERM SERVICE CHANGE INFORMATION (JANUARY 2018)

8.1 Route 2

This conceptual route design option for re-structuring of James Bay service involves maintaining a direct link with Cook Street Village and James Bay. The new route 2 JAMES BAY / WILLOWS / SOUTH OAK BAY would remain unchanged with this option; however, service levels would be reduced with the route 3 services being maintained. This document discusses some of the necessary actions required to implement this option, tentatively effective January of 2018.

2 James Bay / Willows / South Oak Bay

Superior at Oswego e/b For trips running the loop into Willows Terminus Fisherman’s Wharf that will not return to Oak Bay, this timing point would be used to complete the loop.

South Oak Bay Terminus

Benefits Considerations  Simplified service design in James Bay – five routes re-configured  Removal of direct service along Douglas Street north of Downtown. into a single route, also with service between James Bay Square and  Removal of evening/Sunday direct service to Shelbourne Street Cook Street Village maintained. services (routes 27 and 28).  Direct service established between James Bay and Oak Bay.  Elimination of route 19 HILLSIDE MALL.  Better coverage with a simplified route design to serve all of James Bay at reduced service levels.  Removal of both terminals in James Bay (at the request of local residents). All recovery/layover would be scheduled in Oak Bay.  Frequencies essentially match current 2/2A levels.

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Approximate Service Frequency, Approximate headways between trips Monday through Friday Saturday Sunday AM Peak Midday PM Peak Early Eve. Late Eve. Midday Midday Route Segment 6AM – 9AM 9AM – 3PM 3PM – 6PM 6PM – 9PM After 9PM 9AM – 6PM* 11AM – 5PM* James Bay  Oak Bay Vlg. 10-12 15 10-12 20-30 30 15-20 20-30 (common segment) Estimated # of vehicles 8-9 6 8-9 5 3 5 3-4 Willows routing 20 30 20 60 - 40 60 South Oak Bay routing 20 30 20 30 30 40 60

* - Reduced service before and after the times indicated for Saturday and Sunday service levels.

Approximate Span of Service To James Bay To South Oak Bay & Willows

First trip Last trip First trip Last trip

Day Departing from Oak Bay* Departing from Fisherman’s Wharf*

Weekday 6:00 23:30 6:00 24:00

Saturday 6:30 23:30 7:30 24:00

Sunday 7:00 23:00 8:00 23:30

* - Willows service typically ends between 7pm and 8pm.

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8.2 Route 3 and 10

Removing the direct link between James Bay and South Fairfield (route 3) was identified as the priority concern for residents in James Bay and South Fairfield. As a result, the direct link between James Bay and South Fairfield will be retained; an opportunity to establish a Village Connector type of service is available by combining routes 3 and 10 into one service. This route re-structure offers other key destinations to be easily accessible to passengers who find transferring a challenge.

3 James Bay / RJH via South Fairfield 10 James Bay / RJH via Westside Vlg.

RJH Terminus

10

10 3

Menzies at Simcoe s/b 10 James Bay  3 RJH Douglas at Niagara s/b 3 3 James Bay  10 RJH

Linden variant Maintain the westbound Linden variant Monday through Saturday, daytime.

Benefits Considerations

 Current service span to be maintained.  Direct service between James Bay and South Fairfield eliminated.  Current frequencies remain similar to existing levels.  Quimper Terminal would no longer be served.  Provides a new direct service for South Fairfield residents to Royal  Adds extra service to Foul Bay Road. Jubilee Hospital.  Headways / service levels do not work well with proposed route 2  Provides direct service for Bay Street residents to Downtown headways, resulting in bus bunching – something residents in James (via Vic West). Bay wish to eliminate.  Service span would remain relatively unchanged. Route 7N to remain serving South Fairfield after 7pm.

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Option 1A – Higher peak directional headways Approximate Service Frequency, Approximate headways between trips Monday through Friday Saturday Sunday AM Peak Midday PM Peak Early Eve. Late Eve. Midday Midday Route Segment 6AM – 9AM 9AM – 3PM 3PM – 6PM 6PM – 7:30PM After 7:30PM 9AM – 6PM* 11AM – 5PM* Clockwise 20 30 30-35 40 - 30-40 30-40 Estimated # of vehicles 4 2.5 2 2 2 2 Counter-clockwise 30-35 30 20 40 - 30-40 30-40 Estimated # of vehicles 2 2.5 4 2 2 2 * - Reduced service before and after the times indicated for Saturday and Sunday service levels.

Option 1B – Even peak headways, both directions Approximate Service Frequency, Approximate headways between trips Monday through Friday Saturday Sunday AM Peak Midday PM Peak Early Eve. Late Eve. Midday Midday Route Segment 6AM – 9AM 9AM – 3PM 3PM – 6PM 6PM – 7:30PM After 7:30PM 9AM – 6PM* 11AM – 5PM*

Clockwise 25-30 30 25-30 40 - 30-40 30-40

Estimated # of vehicles 3 2.5 3.5 2 2 2

Counter-clockwise 25-30 30 25-30 40 - 30-40 30-40

Estimated # of vehicles 3 2.5 3.5 2 2 2

* - Reduced service before and after the times indicated for Saturday and Sunday service levels.

Approximate Span of Service 3 JAMES BAY / 10 RJH 10 JAMES BAY / 3 RJH First trip Last trip First trip Last trip Day Departing RJH* Departing RJH* Weekday 6:00 19:15 6:30 19:30 Saturday 7:00 19:15 7:30 19:30 Sunday 7:30 19:15 8:00 19:30

* - Last bus should aim to capture shift change at Royal Jubilee.