LBP-1760E Laser Beam Printer USER's GUIDE

LBP-1760e Laser Beam Printer

USER’S GUIDE

Canon Inc. 3-30-2 Shimomaruko Ohta-ku, Tokyo 146-8501, Japan Copyright Copyright © 1999 Canon Inc. . This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent of Canon Inc. The information in this document is subject to change without notice.

Notice Canon Inc. makes no warranty of any kind with regard to this material, either express or implied, except as provided herein, including without limitation thereof, warranties as to marketability, merchantability, for a particular purpose of use, or against infringement of any patent. Canon Inc. shall not be liable for any direct, incidental, or consequential damages of any nature, or losses or expenses resulting from the use of this material.

Trademark Credits Adobe, the Adobe logo, PostScript, PostScript 3, Carta, Tekton and the PostScript logo are trademarks of Adobe Systems Incorporated. Agfa is a trademark of Agfa-Gevaert AG and may be registered in some jurisdictions. Albertus, Arial, Book Antiqua, Bookman Oldstyle, Century Gothic, GillSans, Joanna and Times New Roman are trademarks of The Monotype Corporation Plc., and may be registered in some jurisdictions. Apple, Apple Chancery, Chicago, Geneva, Hoefler Text, Macintosh, Monaco, New York and TrueType are trademarks of Apple Computer, Inc. Macintosh computer is a product of Apple Computer, Inc. Coronet is a registered trademark of Ludlow Type Foundry. CG, Intellifont and UFST are trademarks of Bayer Corporation or its affiliated companies and may be registered in some jurisdictions. CG Omega is a product of Bayer Corporation and CG Times, based on Times New Roman under license from the Monotype Corporation plc, is a product of Bayer Corporation. Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond and Times are trademarks of Linotype-Hell AG and/or its subsidiaries. Univers is a trademark of Linotype-Hell AG and/or its subsidiaries and may be registered in some jurisdictions. Eurostile is a trademark of Nebiolo. ITC AvantGarde Gothic, ITC Bookman, ITC Lubalin Graph, ITC Mona Lisa, ITC Symbol, ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation. LaserJet 4, 5, 5si Printers are a products of Hewlett-Packard Company. LBP, Canon and the Canon logo are trademarks of Canon Inc. Marigold and Oxford are trademarks of AlphaOmega Typography, Plc. Memory Reduction Technology is a trademark of Peerless Systems Corporation that may be registered in some countries. Microsoft, Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries. Wingdings is a trademark of Microsoft Corporation. PCL and HP-GL/2 are trademarks of Hewlett-Packard Company. UNIX is a registered trademark exclusively licensed from X/Open Company,Ltd. in the United States and other countries.

As concerns typeface credit, the actual names on a FONT LIST for this printer may differ from those listed above. Other company or product names used in this manual and not included in the list above are trademarks of those companies and may be registered in certain jurisdictions. Welcome!

Your printer is the latest in a long series of Canon printers and incorporates the best features of our leading edge technology. This USER’S GUIDE contains all the information you need for everyday operation and reference. What This Manual Contains

■ Chapter 1: Getting to Know Your Printer A brief introduction to the printer and its parts, including a list of key features and improvements over earlier models. ■ Chapter 2: Using the Printer All the information you need for everyday operation, such as loading the cassette and the Multi-Purpose tray with different sizes and types of media. ■ Chapter 3: The Printing Environment Detailed explanations of all the menu messages and how to change the settings. A quick hands-on introduction guides you through menus and shows you how to use the printer control panel. ■ Chapter 4: Optimizing Your Printing Environment This explains many of the printer’s advanced features such as context saving, personality switching and how to optimize the use of memory. Procedures about how to print the test page and font list are also covered. ■ Chapter 5: PostScript Printing Shows you how to test your PostScript module installation and print with PostScript. ■ Chapter 6: Maintenance Routine maintenance procedures for handling and storing toner cartridges, replacing a toner cartridge and cleaning the printer. ■ Chapter 7: Troubleshooting Shows how to solve problems. Read this chapter when you have trouble with poor printouts, paper jams and messages you don’t understand. ■ Reference: Appendices Information tables about resident fonts, symbol sets and specifications are provided at the end of this manual. Detailed information about selecting, handling and storing paper and other media for the printer is also provided. ■ Glossary If you find a term you don’t understand, look it up in the glossary of printer terms at the end of the guide. Conventions

The following conventions are used in this guide.

■ Indicators References to indicators on the printer control panel appear by name in bold text just as they appear on the panel. For example: While the printer is processing a job, the On Line indicator starts blinking. When the printer is on-line, the On Line indicator is on.

■ Go Key names appear in bold text. For example: Press Go to take the printer off-line.

■ Printer message displays are enclosed in a box: The printer uses an easy-to-read, 2 line × 16 character LCD panel for messages. Unless messages continue onto two lines, this manual will only show a single line display.

CAUTION This symbol indicates specific procedures that must be followed to prevent possible personal injury or damage to furnishings.

This symbol indicates important instructions about procedures to help you prevent possible damage to the printer software or hardware; or how to avoid unnecessary difficulties.

This symbol indicates notes and memos containing useful tips or more detailed information. Table of Contents 1 2 Chapter 1 Getting to Know Your Printer...... 1 Introduction ...... 1 Optional equipment ...... 4 3 Parts of the Printer ...... 6 Printer control panel ...... 11 Serial number ...... 15 4 Chapter 2 Using the Printer...... 17 Paper Path and Printing Process...... 17 Paper path ...... 18 5 Paper orientation ...... 19 Paper requirements ...... 20 Setting Up the Printer Driver ...... 22 Printing from the Standard Paper Cassette ...... 26 6 Removing the paper cassette ...... 26 Changing the paper size for the paper cassette ...... 26 Loading paper in the paper cassette ...... 27 Cancelling a print job...... 30 7 Selecting paper delivery ...... 31 Printing from the Multi-Purpose Tray ...... 33 Guidelines for using the Multi-Purpose tray ...... 33 Loading the Multi-Purpose tray ...... 35 Printing the first sheet on letterhead ...... 37 Using the Multi-Purpose tray as a manual feed station...... 39 Printing Envelopes with the Multi-Purpose Tray ...... 42 Before loading envelopes ...... 42 Loading envelopes ...... 44 Using the control panel to print envelopes ...... 46 Printing transparencies ...... 47 Manual duplex printing ...... 48 Duplex Printing...... 50 Selecting a binding method ...... 51 Setting duplex printing from the printer control panel...... 52 Loading letterhead paper for duplex printing ...... 53 Chapter 3 The Printing Environment ...... 55 What is the Printing Environment? ...... 55 A Quick Tour of the Printing Environment ...... 56 How the menus are organized ...... 56 Going off-line for menu display and item selection...... 57 Making a selection from a menu ...... 57

v Resetting the Default Values ...... 59 Resetting the printer or menus ...... 59 Performing a cold reset ...... 60 The Standard Printing Environment Settings ...... 61 PCL MENU ...... 62 FEEDER MENU ...... 68 CONFIG MENU...... 72 MEMCONFIG MENU ...... 75 PARALLEL MENU ...... 77 ETHERNET MENU ...... 79 TOKEN RING MENU ...... 81 TEST MENU ...... 83 Displaying the Page Count ...... 84 LANGUAGE MENU ...... 85 RESET MENU...... 86 Chapter 4 Optimizing Your Printing Environment ...... 87 Economizing on Use of Toner ...... 87 Adjusting the Print Density ...... 88 Printer Personality Switching ...... 89 Dedicating the printer to one personality...... 90 Saving Downloaded Resources With Context Saving ...... 91 How much memory is enough?...... 92 Turning context saving on and off...... 93 Printing a Test Print ...... 94 Test print sample ...... 95 Printing the test print continuously ...... 97 Printing the Font Lists ...... 98 PCL font list sample ...... 99 PCL demonstration page ...... 101 Chapter 5 PostScript Printing ...... 103 Testing the PostScript Installation ...... 104 Checking the menus...... 104 Setting PostScript Printing Options ...... 105 Automatic personality switching ...... 105 Dedicating the printer to the PostScript language ...... 105 Setting up the PostScript printing environment ...... 106 PS MENU ...... 107 Printing the demo page and font list ...... 109 Notes on the PostScript Personality ...... 113 Chapter 6 Maintenance ...... 115 Storing and Handling Toner Cartridges ...... 116 Storing toner cartridges...... 116 Handling toner cartridges ...... 117 vi 1 Replacing a Toner Cartridge...... 118 When to replace a toner cartridge...... 118 Replacing a toner cartridge ...... 119 Cleaning the Printer ...... 124 2 Daily care ...... 124 Cleaning the transfer guide area ...... 125 Chapter 7 Troubleshooting...... 127 3 When You Have Trouble Printing ...... 127 Problems and Solutions Without Messages ...... 128 Responding to Error Messages ...... 132 4 Call-for-service messages ...... 132 Messages Table ...... 134 Skipping error messages temporarily...... 140 Setting the printer to skip errors automatically ...... 140 5 Clearing Paper Jams ...... 141 Restarting a print after clearing a paper jam ...... 143 z Face-up tray area...... 143 x Face-down tray area ...... 144 6 c Imaging area ...... 145 v Optional envelope feeder area ...... 147 b Multi-Purpose tray area ...... 149 7 n Paper cassette area...... 150 m Optional 500-sheet paper feed unit area ...... 152 , Optional duplex unit area ...... 153 Correcting Poor Print Quality ...... 158 When text is too light or dark ...... 158 When you see vertical stripes or fading ...... 159 When you see black spots or white specks ...... 161 Calling for service...... 162 Reference Appendix 1: Typeface Samples ...... 163 Resident scalable font samples...... 163 Resident bitmap font samples ...... 164 Resident scalable barcode font samples ...... 164 PostScript (option) font samples ...... 165 Appendix 2: Symbol Sets Supported ...... 168 ISO substitution table ...... 188 Appendix 3: Print Media Specifications ...... 189 General specifications ...... 189 Plain white paper ...... 190 Colored paper ...... 191 Heavy (thick) paper ...... 191 Paper you can’t use! ...... 192 vii Transparency film ...... 193 Adhesive labels ...... 193 Envelopes ...... 194 Storing paper...... 196 Handling paper ...... 197 Appendix 4: Printer Specifications ...... 198 Operating specifications ...... 198 Interface specifications ...... 202 Glossary ...... 204

Index ...... 218

Menu Operation Flow ...... 224

viii Chapter 1 1

Getting to Know Your Printer

Introduction

Your printer offers fast printing speed, superior print quality, sophisticated paper handling, and ecology- and energy-sensitive features. The printer also accommodates hardware options to meet your networking requirements. This chapter introduces the features of the printer, the names of the printer parts and the functions of the printer control panel buttons and indicators.

■ High speed printing The Intel 960HD-50 processor enables a print speed of up to 16 pages per minute (ppm) for A4 size paper and 17 ppm for letter size paper.

■ Superior print quality High resolution printing at 1200 × 1200 or 600 × 600 dpi (dots per inch) is further enhanced by Automatic Image Refinement to smooth jagged edges along with the use of super fine toner. Combined, these will ensure superior reproduction quality of text and graphics.

■ Software compatibility and language switching The printer supports Hewlett-Packard’s PCL6 printer language, which enables the printer to work with a wide variety of software applications supporting PCL. The printer can also support Adobe¨ PostScript¨ 3ª, which allows you to print PostScript data files at 1200 or 600 dpi. With the optional Canon Adobe¨ PostScript¨ 3 ª Module A5 (an add-in ROM for Adobe PostScript 3) installed, the printer can sample the print data as it is received and then automatically switch between the PCL and PostScript personalities.

Introduction 1 ■ Memory saving technology Memory Reduction Technology accomplishes 1200 × 1200 dpi printing with only 4 MB of memory for A4 or Letter simplex printing. Complex page data is compressed to optimize available resources.

■ Paper handling The standard paper cassette holds 500 sheets of paper while the Multi-Purpose tray holds about 100 sheets of standard paper. The tray can hold a variety of media for automatic feeding and operate as a manual feed station. In addition, there are several optional features to greatly increase your printing capacity: a 500-sheet paper feed unit, a duplex unit, and an envelope feeder.

■ Energy saving The on-demand fusing technology of the printer provides improved energy efficiency. Because of this power saving feature, the printer meets the guidelines for the International ENERGY STAR Program.

■ Reducing toner consumption To save toner, you can also select the economy mode to print rough drafts with less toner. The printed page is much lighter, similar to the draft mode found on many dot matrix printers.

■ Interface features The printer supports automatic interface switching between all active ports. The printer comes with the IEEE 1284 compliant parallel interface. The IEEE 1284 compliant parallel interface supports bi-directional communications between the printer and the computer. The printer also comes with I/O slots designed to support the optional network modules to connect the printer to Ethernet or Token Ring network environments. This allows you to connect multiple computers to the printer simultaneously.

2 Introduction ■ Typefaces The printer comes with 45 scalable typefaces in 14 typeface families (Agfa 45 MicroType fonts) and 27 additional TrueType fonts, all compatible with application 1 software supporting Microsoft Windows. In addition, 9 bitmapped typefaces of the Line Printer family are also included. The printer uses the Universal Font Scaling Technology (UFST) for outline fonts, provided under license from Agfa-Gevaert Japan, Ltd. Also supplied with the printer are the TrueType screen fonts for 110 font solution and Canon Font Manager for easy management of installed fonts in Microsoft¨ Windows¨ 98/95 and Windows NT version 4.0. A list of typeface samples is provided in Appendix 1.

■ Printer drivers and utilities The printer comes with printer drivers for Microsoft Windows 98/95, and Windows NT 4.0. This allows you to control most printer settings from the Windows driver screens. You may need to install additional memory for duplex printing or for printing large, complex files. See page 50.

Introduction 3 Optional equipment

Below is a list of the options available for installation with this printer. For more details, contact your local supplier.

■ Adobe PostScript 3 The software that enables your printer to perform Adobe PostScript 3 printing is supplied in the Canon Adobe¨ PostScript¨ 3ª Module A5 (hereafter referred to as the A5 module) as an optional ROM. This software includes a total of 136 fonts. (Typeface samples are shown in Appendix 1.) The module comes with Adobe PostScript 3 printer drivers for Macintosh OS computers, Microsoft Windows 98/95, and Windows NT version 4.0.

■ Network Cards Easily installed in the printer, the network cards connect the printer to an Ethernet or Token Ring network environment including Canon Ethernet Board EB-52. For details on the network cards supported by the printer, contact your local supplier.

■ 500 Sheet Paper Feed Unit PF-52 The Canon 500 Sheet Paper Feed Unit is designed for high volume printing and sits underneath the standard paper cassette. The feeder holds 500 sheets (80 g/m2 or 21 lbs. paper) and can be adjusted to accept different sizes of paper, up to Legal-size.

■ Envelope Feeder EF-52 The Canon Envelope Feeder is available where there is a heavy requirement for printing envelopes. The envelope feeder can hold up to 75 envelopes or a stack up to 1 2 /8 inches (55mm).

■ Duplex Unit DU-52 The Canon Duplex Unit allows you to print on both sides of a page and produce documents ready for professional binding. The duplex unit fits snugly in the rear of the printer. Once installed, you can switch easily between duplex (two-sided) printing and simplex (single-sided) printing.

4 Introduction ■ Flash ROM Module FR5 Easily installed in the printer, this increases the amount of memory available for the storage of fonts and macros in the printer. 1

■ RAM DIMM Modules Easily installed in the printer, these increase the amount of memory available to the printer.

Introduction 5 Parts of the Printer

Front right view

z Face-down tray (top tray) Holds approximately 250 printed sheets (80 g/m2 or 21 lbs.) delivered face down and collated.

x Full paper sensor Indicates when the face-down tray is full.

c Face-up tray (opened) Holds approximately 50 printed sheets (80 g/m2 or 21 lbs.) delivered face up.

v Control panel For printer operation and status display.

b Duplex unit The optional Canon Duplex Unit DU-52 allows the printer to automatically print on both sides of the paper.

6 Introduction n Side cover Open to install the optional Canon Adobe¨ PostScript¨ 3ª Module A5 or additional RAM DIMMs. 1 m Power switch Press to turn the printer on or off.

, Standard paper cassette The Canon 500 Sheet Universal Cassette UC-52, which is also available as an option, holds approximately 500 sheets of A4-, Letter- or Legal-size paper (80 g/m2 or 21 lbs.).

. Paper feeder The optional Canon 500 Sheet Paper Feed unit PF-52 holds an additional approximately 500 sheets of paper up to Legal in size (80 g/m2 or 21 lbs.).

⁄0 Paper volume status bar Indicates how much paper remains in the paper cassette.

⁄1 Multi-Purpose tray Holds a variety of print media such as plain paper, envelopes, labels, transparencies and non-standard size paper. The capacity is approximately 100 sheets of plain paper (80 g/m2 or 21 lbs.) (see page 33).

⁄2 Envelope feeder The optional Canon Envelope Feeder EF-52 holds up to 75 1 envelopes or a stack up to 2 /8 inches (55 mm) deep.

⁄3 Top cover Open to install the toner cartridge, clear paper jams, and for printer maintenance.

Introduction 7 Inside top cover

z Toner cartridge compartment Holds the Canon EP-52 Toner Cartridge.

x Transfer guide area (black metal strip) Located inside the printer, the transfer guide area and registration roller area should be cleaned periodically with a damp cloth to remove any paper dust collected on the plate or transparent sheet.

c Transfer charging roller This delicate roller should be kept free of fingerprints and oil to prevent print quality deterioration.

v Serial number This is located inside the printer. Refer to this number when calling a service technician.

8 Introduction Multi-Purpose tray 1

z Paper guides Set to the size of the print media. x Envelope feeder slot (covered) For installing the optional Canon Envelope Feeder EF-52. c Envelope feeder gear and connector (covered) For installing the optional envelope feeder. v Extension tray (pulled out) Supports loading of a variety of print media and sizes. b Paper sensor Detects if paper is loaded in the Multi-Purpose tray.

Introduction 9 Rear right view

z Ventilation slot x Test print button This is for use by authorized service personnel only. Use the printer control panel buttons to perform test prints (see page 83).

c Duplex Unit DU-52 (optional) This allows the printer to print on both sides of a sheet of paper.

v 500 Sheet Paper Feed Unit PF-52 (optional) This increases the paper capacity of the printer by 500 sheets of paper. It uses the Canon 500 Sheet Universal Cassette UC-52K which is also available as an option.

b Power socket Connects to a power source. n Parallel interface port

10 Introduction Printer control panel 1

On Line Job Alarm

Go Menu

Item

Value Shift

Enter/Cancel

The message display

The two-line, 16-digit display tells you what is happening inside the printer and shows you the menus and settings which can be changed. The display keeps you informed about the printer’s operational status, lets you make menu selections, warns you about problems and identifies errors.

Printer control panel buttons

The table on page 13 is a short summary of what the buttons on the printer control panel do. The first time you read through the table you may want to actually press the buttons on the printer control panel to see how they operate.

Your software application program should send all the commands required to print your documents. Remember that the software application commands that determine page size, font selection, page layout, page orientation, etc., override most of the printer settings.

Introduction 11 Use the printer control panel buttons when you need to: ■ Take the printer off-line and put it back on-line. ■ Set up the printing environment so the computer can communicate with the host computer or solve a problem causing a printer error. ■ Select test prints so you can visually check the operation of the printer and print a list of the configuration settings. ■ Reset the printer to the factory defaults. ■ Print a list of printer resident fonts or permanently downloaded soft fonts. ■ Make other print selection your software application does not allow.

The printer must be off-line before you can use buttons other than Go on the printer control panel. If an invalid key is pressed, the control panel will display the message KEY NOT VALID as a warning.

12 Introduction Printer control panel button summary Buttons Function 1 q Go Takes the printer off-line and back on-line. When the On Line indicator is on, the printer is ready to receive data and print. When the On Line indicator is off, the printer is off-line and you can use the other buttons on the printer control panel to view and change settings. Resumes printing after the printer stopped printing and displayed a message. For most situations, after you press Go the message clears and printing resumes (see page 134). When the Multi- Purpose tray is being used as a manual feed station (MANUAL=ON in the FEEDER MENU), you have to press Go every time you feed a single sheet of paper. To perform a form feed and print any data remaining in the printer, press Go twice in succession. To reset the printer settings to their default values, press and hold this button while turning on the printer. This resets all settings except the PAGE COUNT field on the TEST PRINT page.

w Menu When the printer is off-line, press Menu to cycle through the menu names and return to the first menu name. To step back through menu names in the opposite direction, press Shift and Menu. Depending on what options you have installed, some menu names may not appear. (See the Menu Operation Flow table at the end of this guide.)

e Item With a menu name displayed, press Item to cycle through all the items on a menu and return to the first item. To step back through the items in the opposite direction, press Shift and Item. Depending on what options you have installed, some items may not appear. (See the Menu Operation Flow table at the end of this guide.)

r Value With an item name displayed, press Value to step through the item's values. Press Shift and Value to step through the values in reverse order. Some items have a large range of numbers from which to choose a value. For example, for COPIES you can set a value from 1 to 999. In this case, to quickly scroll through the values, press and hold down Value.

t Enter Saves a value you selected for an item in the menu. An asterisk (*) marks the current default setting.

y Cancel Press Shift and Enter/Cancel to cancel the current operation. • If a cancel operation is performed while the printer is receiving data, this will cause the input data to be flushed from the printer's memory. In this case, READY/FLUSHING will appear on the display while the data is being flushed. READY appears after the data has been flushed from memory. • To cancel a job while the printer is off-line and PAUSED message is displayed, press Enter while holding down Shift. If you do not take care to stop the flow of data from the host computer, the printer will continue to print out any data it receives after READY has appeared.

Introduction 13 Indicators

On Line Job Alarm

Go Menu

Item

Value Shift

Enter/Cancel

INDICATOR NAME STATE WHAT IT MEANS

q On Line On The printer is on-line (power on, warmed up and ready to receive data for printing). Before you send a print job, this indicator must be on.

Blinking The printer is processing a print job. Do not turn the power off, otherwise you may lose print data. The page is printed when all of the data has been processed.

Off The printer is off-line. You can now use the printer control panel buttons to view and change settings. When off-line, the printer cannot accept data for printing.

w Job On Part of a page has been processed and stored in the printer's memory.

Off There is no data stored in the printer's memory.

e Alarm On An error has occurred and printing has stopped. Check the display for a message describing the problem.

Off Operation is normal and there is no error.

14 Introduction Serial number 1

The serial number is an identification number used for effective printer service and maintenance. You will need the serial number to complete your warranty registration card or you may be asked for the serial number when you call for service or maintenance. To find the serial number, open the top cover. The serial number label (consisting of 3 letters followed by 5 numbers) is located inside the printer.

Do not remove the serial number label—your service representative will need to examine it before servicing your printer.

Introduction 15 MEMO

16 Chapter 2 2 Using the Printer

This chapter shows you how to start using the printer. We’ll show you how to select the correct paper, load it in the printer, select the source of paper feed and how to handle simple errors.

For more details about paper specifications, storing and handling paper, see Appendix 3. It is important to read this information before you order large quantities of paper for your printer. Paper Path and Printing Process

Understanding how paper moves inside the printer will help you to handle paper jams and load paper.

After a sheet of paper is fed manually or from a cassette, it travels to the EP cartridge. Toner is attracted onto the paper by means of the laser beam and the paper then moves to the fixing assembly, where the toner is fused to the paper. Finally, the paper is delivered to either the face-down or face-up tray depending on which is selected.

When the face-up tray is open, the printer will automatically select face-up delivery. Face-up delivery cannot be selected by sending a command from your computer.

17 Paper path

z Face-up tray x Face-down tray c Envelope feeder (option) v Multi-Purpose tray b Universal paper cassette n 500 sheet paper feed unit (option) m Duplex unit (option)

18 Paper Path and Printing Process Paper orientation

When using pre-printed paper (letterhead etc.), be sure to load the paper in the correct way as explained below: 2

Paper cassette

The printed side should be face down with the top of the paper at the front.

Multi-Purpose tray

The printed side should be face up and placed as shown below.

For details on paper feeding, see “Loading paper in the paper cassette” page 28 or “Loading the Multi-Purpose tray” page 35.

Paper Path and Printing Process 19 Paper requirements

You can load the internal 500-sheet universal paper cassettes or the Multi-Purpose tray when the printer is switched off or on. For optimum performance, only use paper that falls within the specifications listed in the table below.

Table 2-1 Paper Specifications

Source Media Size Weight Capacity Delivery g/m2 (lbs.)

1 500- Plain paper Letter (8 /2" × 11") 60–105 Max. height: 56 mm. Face-up/ 1 3 sheet Legal (8 /2" × 14") (16–28) (8 /16") Face-down paper A4 (210 × 297 mm) (approx. 500 sheets cassette of 80 g/m2 or 21 lbs.)

Multi-Purpose Tray Any size: from 60–128 Max height: 10 mm Face-up/ 3 Plain paper 98.4 × 190 mm to (16–34) ( /8") Face-down 215.9 × 355.6 mm (approx.100 sheets 7 1 2 (3 /8" × 7 /2". to of 80 g/m or 21 lbs.) 1 8 /2" × 14"), including: 1 Letter (8 /2" × 11") 1 Legal (8 /2" × 14") A4 (210 × 297 mm) B5-JIS (182 × 257 mm) Executive (7 1/4" × 10 1/2") B5-ISO (176 × 250 mm) A5 (148 × 210 mm)

Multi-Purpose Tray Letter, A4 — Approx. 50 sheets Face-up/ Transparencies Face-down

Multi-Purpose Tray Letter, A4 — Approx. 40 sheets Face-up/ Labels Face-down

Multi-Purpose Tray Any size: from — Approx. 10 Face-up/ Envelopes 98.4 × 190 mm to envelopes Face-down 215.9 × 355.6 mm 7 1 (3 /8" × 7 /2". to 1 8 /2" × 14") including: 1 1 COM 10 (4 /8" × 9 /2") 7 1 Monarch (3 /8" × 7 /2") DL size (110 × 220 mm) C5 size (162 × 229 mm) B5 size (176 × 250 mm)

For more details about print media for the tray and for general information about paper specifications, storing paper and handling paper, please refer to Appendix 3 (see page 189).

20 Paper Path and Printing Process Precautions about paper

The following paper should not be loaded in the paper cassette.

Wrinkled or Carbon paper creased paper 2

Curled paper Coated paper

Torn paper Onion skin or other thin paper

Here are some simple rules to follow when you handle and load paper in the cassette: ■ Never use moist paper or paper that has been folded, clipped or stapled. We do not recommend using paper that is perforated. ■ Leave unused paper in its wrapper. ■ Never mix different types of paper when you load the cassette or Multi-Purpose tray. ■ Before you load fresh paper, always wait until the cassette or tray is empty. To avoid paper jams, do not add fresh paper to paper already in the cassette or tray.

For more details about print media for the Multi-Purpose tray and for general information about paper specifications, storing paper and handling paper, please refer to Appendix 3 (see page 189).

Paper Path and Printing Process 21 Setting Up the Printer Driver

For Windows 98 and 95 Users

After you install the printer driver for the printer, you can change the printer Setup from Microsoft Windows. The instructions for using the printer driver are included on the CD-ROM. Follow the procedure below to install the driver. 1 Insert the CD-ROM into the CD-ROM drive of your computer. 2 Choose the My Computer icon on the Desktop. 3 In the My Computer folder, choose the CD-ROM drive icon and then the driver folder you require. For Windows 98 and 95 users this is " \DRIVERS\WIN9X\PCL5E". The CD-ROM contains the following driver folders: Windows 98 and 95 PCL 5e printer driver \DRIVERS\WIN9X\PCL5E Windows NT 4.0 PCL 5e printer driver \DRIVERS\WINNT40\PCL5E Windows 98 and 95 PCL 6 printer driver \DRIVERS\WIN9X\PCL6 Windows NT 4.0 PCL 6 printer driver \DRIVERS\WINNT40\PCL6 4 Choose the Setup icon. 5 The Printer Installation dialog box appears. Follow the instructions on the screen to finish the installation. 6 When the message Installation Successful is displayed, choose the Printer Setup button.

The procedure for setting up the printer driver in Windows NT 4.0 is the same as for Windows 98 and 95. If you are setting up the printer driver on Windows NT 4.0, remember to login as a member of the Printer Administrators group.

22 Setting Up the Printer Driver Configure printer ...

To set the configuration of the printer, click Configuration. 2

The default settings are determined by the options you have installed. The paper (media) sizes set for each device should reflect the usual paper sizes you intend to use for each feed source. For details, refer to your online Help.

Cassette 1 The standard paper cassette holds letter, legal, or A4 size paper. Cassette 2 The optional Canon 500 Sheet Paper Feed Unit PF-52 holds letter, legal, A4, B5-JIS, custom, or executive size paper. See page 189 for size. Multi-Purpose Tray Permanently attached to the printer, the collapsible Multi- Purpose tray can be used as an additional paper feed source for standard paper sizes or for envelopes. You can also adjust its paper guides to feed a variety of non-standard paper sizes or other media, such as transparencies. Envelope Feeder The optional Canon Envelope Feeder EF-52 is designed for high volume envelope printing. Duplex Unit The Canon Duplex Unit DU-52 enables printing on both sides of a page.

Setting Up the Printer Driver 23 Paper size

To select the paper size, source and media type, click Paper.

Portrait or landscape Under Paper Size, click Portrait or Landscape to set the direction of printing on the page. Portrait Prints from left to right across the width of the page (letter style). Landscape Prints from bottom to top across the length of the page. Landscape orientation is convenient for spreadsheets or other printouts that require more width for printing. Paper size Below Paper Size, click the down arrow to open the drop-down list of standard paper sizes.

Paper source

Source Below Paper Source, click the down arrow to open the drop-down list of paper source options.

24 Setting Up the Printer Driver Duplex printing

To turn on duplex printing and set the binding method, click Finishing.

If you have the Duplex Unit DU-52 installed on the printer, select either the Long Edge or Short Edge button to turn on duplex printing and set the binding method (see 2 page 51).

For more details about these options, use the online help. You may need additional memory to perform duplex printing. See the table on page 50 for details of the memory requirements for duplex printing.

To use online Help: 1 Click the Help button. 2 Point and click on the feature you need more information about. Online Help will display the information about the feature you selected. 3 When you are finished, click anywhere outside of the screen or click the close button (or control button) in the corner of the screen to close the help screen.

Setting Up the Printer Driver 25 Printing from the Standard Paper Cassette

The paper cassette compartment can hold a standard paper cassette. The cassette can hold about 500 sheets of letter, legal, or A4 size paper.

Removing the paper cassette

1 Pull out the paper cassette from the printer.

Changing the paper size for the paper cassette

1 Lift the stopper in the center of the paper size rear guide slightly, and slide it to the mark indicating the desired paper size.

LGL

LTR

Standard paper cassette Rear alignment (Letter/Legal A4-size paper)

26 Printing from the Standard Paper Cassette 2 To snap the paper size side guides on the side of the paper cassette to the marks for the desired paper size, do one of the following:

2 Stopper 1 Stopper 1 2

Selecting A4-size Selecting Letter/Legal-size

¥ To select A4 size, push the tabs jutting out from the edge of cassette inwards q and slide the stopper downwards to lock the guides in position w. ¥ To select Letter- and Legal-size, slide the stopper up q and push the paper size side guides outwards w.

Loading paper in the paper cassette

1 Place a stack of paper in the paper cassette with the print side facing down. Insert the stack of paper so that it fits neatly into the back of the paper cassette.

When loading 500 sheets into the paper cassette, load the paper in two evenly sized stacks.

Printing from the Standard Paper Cassette 27 2 Press down on the front of the paper stack to make sure the corners are below the paper size guide clips. Then press the stack down once more to make sure it is below the paper limit marks on the side of the paper cassette and the paper size guide hook at the back of the cassette.

3 Press the paper stack down to make sure it has a clearance of approximately 1 mm (0.04 in.) from the paper size rear guide hook.

28 Printing from the Standard Paper Cassette ¥ Do not load transparencies in the paper cassette. For transparencies, use the Multi-Purpose tray. ¥ For high-volume printing, you can add the optional paper feeder to increase the capacity by 500 sheets of cut-sheet paper (80 g/m2 or 21 lbs.). For details, see the “Guide to Installing Printing Options on to the Printer” section of the Getting Started Guide. 2 ¥ During printing, do not open or close the paper cassette, while the paper is being fed, etc. The vibration caused by doing so, especially when loaded to full capacity, will cause the image to move and adversely affect the quality of the printout. ¥ The paper volume status bar shows how much paper remains.

Paper volume status bar

4 Reinsert the cassette into the printer: align the cassette with the rails on the printer, then lift slightly to insert the cassette. Slide it all the way into the printer.

5 Check the On Line indicator and ensure it is on. Check the display and be sure READY is displayed in the top line. 6 Start to print from your software application.

Printing from the Standard Paper Cassette 29 Cancelling a print job

When you cancel a print job, one of the following two cases will apply.

Case 1:

After you cancel a print job from your software application, the printer may still have data remaining in the printer memory. Follow the procedure below to cancel a print job from the printer control panel and clear all print data from the printer memory. 1 Cancel the print job with your software application. For details, refer to your software application user’s guide.

If you do not take care to stop the flow of data from the host computer, the printer will continue to print out any data it receives after READY has appeared. 2 Press Go to take the printer off-line. 3 Press Menu until you see RESET MENU. Press Item and then Value to select RESET=PRINTER or RESET=MENU and press Enter. This clears all data from the printer memory. 4 Press Go to put the printer back on-line.

Case 2:

To cancel a job while the printer is off-line and PAUSED message is displayed, press Enter while holding down Shift.

30 Printing from the Standard Paper Cassette Selecting paper delivery

The choice of paper delivery depends on the type of paper, as well as personal preference. For best results, always test print a few pages to ensure the selected print delivery is suitable for the paper. The paper delivery method used by the printer is 2 determined by whether the face-up tray is open or closed.

Face-down tray

To select face-down delivery, make sure the face-up tray is closed. Printed paper is delivered face-down to the printer's top tray and is stacked in order. When printing transparencies, it is recommended that you select face-down delivery.

¥ If the extension of the face-up tray is extended, be sure to push it back into the tray before closing. ¥ Select face-down delivery when using the duplex unit to automatically print on both sides of the paper.

Printing from the Standard Paper Cassette 31 Face-up tray

To select face-up delivery, pull down the face-up tray. The printer will automatically switch to face-up delivery. The face-up tray is particularly useful for heavier paper. Printed paper is delivered face-up on the face-up tray. To open the face-up tray, grab the tab of the face-up tray and pull down the tray. Then grasp the end of the extension tray (tab) and pull it out until it is fully extended.

¥ The extension tray must be extended when printing on Legal-size paper or envelopes. ¥ Select face-up delivery for manual duplex printing (see page 48). ¥ Make sure that the face-up tray is closed when automatic duplex printing with the optional duplex unit is selected. ¥ The message CLOSE FACE-UP TRAY will appear in the display panel if the face-up tray is open when duplex printing is selected. Close the face-up tray to start printing.

32 Printing from the Standard Paper Cassette Printing from the Multi-Purpose Tray

The Multi-Purpose tray can hold a variety of print media: plain paper, envelopes, labels, transparencies and non-standard size paper. The capacity is approximately 100 sheets of cut-sheet paper (80 g/m2 or 21 lbs.). When not in use, the tray can fold up 2 into the printer.

Guidelines for using the Multi-Purpose tray

¥ Print quality and printer life are greatly affected by what and how the print media is used. Please read the “Print Media Specifications” section in Appendix 3 to ensure the correct print media is used. ¥ Use of print media not meeting the paper requirements may cause severe paper jams or result in excessive mechanical wear of the printer. ¥ Do not use the following paper in the tray: Ð Moist paper Ð Paper that is wavy, curled or damaged Ð Folded, clipped or stapled paper Ð Paper with cut-outs or perforations (not recommended) Ð Paper containing materials that melt, vaporize, offset, discolor or emit dangerous fumes at a temperature of 190°C (374°F) or higher

Avoid pressing or applying excessive force on the tray as this may cause damage. ¥ The paper stack must not exceed the paper limit mark. ¥ Do not load different paper sizes on the tray at the same time. ¥ Do not add paper to the tray if paper is already loaded; incorrect paper feed or a paper jam may occur. Only add paper when the tray is empty. ¥ If printed pages come out of the printer all curled up, you can correct the problem by turning over the paper stack in the tray so that the bottom sheet in the stack is now at the top. ¥ If the leading edge of the paper is curled, straighten it out as much as possible before loading it into the tray.

Printing from the Multi-Purpose Tray 33 ¥ Do not set the paper guides too tight so that the paper stack bends.

¥ Do not set the paper guides too loose so that the paper stack is not evenly aligned.

¥ Do not set the paper guides too loose so as to leave room between the guides and the paper.

¥ Do not place the paper into the tray at an angle.

¥ Do not set the paper so that the rear edge is at an angle.

34 Printing from the Multi-Purpose Tray Loading the Multi-Purpose tray

1 Pull the tray out using the handle on the panel. 2

2 Pull out the extension tray with the center grip.

3 Align the stack of paper by tapping it on a flat surface.

Printing from the Multi-Purpose Tray 35 4 Insert the paper stack as far as it will go into the printer, with the print side facing up and the top of the paper going into the printer first q. Adjust the paper guides to the size of the paper w.

Paper sensor

Paper feed roller

¥ Make sure that the leading edge of the paper is inserted all the way into the tray so that it is below the paper feed roller. The paper sensor for the tray is located to the left of the paper feed roller, when viewed from the front of the printer. Please note the following points when loading small size paper in the tray. (If the paper is not loaded correctly, the paper will not be detected by the printer and a message will appear asking you to load paper in the tray.) ¥ Make sure that the paper guides are set correctly. ¥ Make sure that the paper is loaded correctly and that the leading edge is fully inserted into the printer. ¥ Make sure that the paper sensor is resting on top of the paper. (The paper sensor must rest on top of the paper, not just touch the edge of the paper.)

Paper sensor

Acceptable Not Acceptable

5 To avoid damaging the tray, close it when not in use. Remove and store any remaining print media. Slide the extension trays in and close the tray.

36 Printing from the Multi-Purpose Tray Printing the first sheet on letterhead

Follow this procedure to print the first page on letterhead paper and the remainder on paper from the standard paper cassette. 2 1 Press Go to take the printer off-line. At this time, make sure the On Line indicator is off. The READY message will be changed to as follows:

PAUSED

2 Press Menu to display the first menu name in the top line. PCL MENU

3 Press Menu until you see FEEDER MENU in the top line. FEEDER MENU

4 Press Item. The following message will appear in the bottom line. FEEDER MENU FEED=CASSETTE1 *

Another message (CASSETTE2) will appear if the optional 500 Sheet Paper Feed Unit PF-52 is installed.

5 Press Value until you see MPT. FEEDER MENU FEED=MPT 6 Press Enter. FEEDER MENU FEED=MPT *

Printing from the Multi-Purpose Tray 37 7 Press Item until you see TRAY SWITCH to make sure it is on. If it is not, press Value until you see ON and press Enter.

FEEDER MENU TRAY SWITCH=ON *

8 Press Item until you see MPTSIZE. FEEDER MENU MPTSIZE=LETTER *

For manual feed, you have to set the paper size for the tray because the tray has no paper size sensor. 9 Press Value until you see the paper size you want. Then press Enter. FEEDER MENU MPTSIZE=A4 *

10 Press Go to put the printer back on-line. 11 Open the tray and load one sheet of letterhead with the print side face-up and the top of the page inserted into the printer. 12 Start to print with the software application. The printer will take the first sheet from the tray and will automatically feed remaining sheets from the standard paper cassette. 13 Close the tray. For frequent printing of letters, you may want to leave the printer in this setting. The printer will always check the tray first. If no paper is loaded, the printer will select the standard paper cassette.

38 Printing from the Multi-Purpose Tray Using the Multi-Purpose tray as a manual feed station

Follow this procedure to use the tray as a manual feed station. In this setting, you will have to feed one sheet at a time. Use manual feed for media that should be printed one sheet at a time, such as overhead transparencies which tend to stick together when 2 stacked.

Turning on manual feed

Follow this procedure to turn on manual feed with the printer control panel. If you are running your software application under Microsoft Windows, you can set the printer for manual feed from the printer driver supplied with your printer. 1 Press Go to take the printer off-line. At this time, make sure the On Line indicator is off. The READY message will be changed as follows:

PAUSED

2 Press Menu to display the first menu name in the top line. PCL MENU

3 Press Menu until you see FEEDER MENU in the top line. FEEDER MENU

4 Press Item until you see MANUAL in the bottom line. FEEDER MENU MANUAL=OFF * 5 Press Value to change the setting to ON. FEEDER MENU MANUAL=ON

Printing from the Multi-Purpose Tray 39 6 Press Enter. FEEDER MENU MANUAL=ON *

For manual feed, you have to set the paper size for the tray because the tray has no paper size sensor. 7 Press Item until you see MPTSIZE in the bottom line. FEEDER MENU MPTSIZE=LETTER *

8 Press Value until you see the paper size you want to select. Then press Enter. FEEDER MENU MPTSIZE=LEGAL *

9 Press Go to put the printer back on line.

40 Printing from the Multi-Purpose Tray Printing single sheets manually 1 Check the tray and be sure that it is empty. 2 Set the paper source selection for manual feed in the application’s printer setup. 2 3 Start the print job with your software application. 4 A message prompts you to load the media size specified. For example: LOAD LEGAL IN MPT At this time, the Alarm indicator will light up to warn you of it. 5 Place a sheet of the media in the tray. 6 Press Go to print the page. 7 If you are printing more than one page, you will be prompted to load the next sheet. Load the sheet and press Go to continue printing.

¥ Load the same size paper in the tray as is specified in the MPTSIZE setting. ¥ However, if you send a print job specifying a different paper size to the MPTSIZE setting, you must ensure the required paper size is loaded in the tray. The size specified in the data takes priority over the MPTSIZE setting Ð this becomes the new MPTSIZE default setting.

Printing from the Multi-Purpose Tray 41 Printing Envelopes with the Multi-Purpose Tray

Before loading envelopes

Before you load envelopes in the tray, observe the following precautions.

To avoid serious damage to the printer: ¥ Never use envelopes with metal or plastic fasteners or snaps. ¥ Never use envelopes that are torn, curled, wrinkled or damaged in any way. ¥ Don't use envelopes with peel-off strips. ¥ Don't use envelopes with any type of treated surface or lettering that might melt, discolor or degrade at a high temperature of 190°C (374°F). ¥ To avoid paper jams, use only envelopes of the same size and follow the simple procedure described below before loading a stack of envelopes into the tray. 1 Fan the stack of envelopes to make sure none of the envelopes are stuck together.

2 Place the envelopes on a clean, flat surface and press down the corners to flatten the envelopes.

42 Printing Envelopes with the Multi-Purpose Tray 3 Flex the stack on all four sides to remove any stiffness. Check all corners. If the corners are curled, straighten them.

Be sure to flatten out the leading edges of the envelopes if they are curled downwards. Otherwise a paper jam may occur. 4 Correct any dog-eared corners, then align the edges of the stack of envelopes by tapping them on a flat surface.

Printing Envelopes with the Multi-Purpose Tray 43 Loading envelopes

1 Open the tray following the steps described in the “Loading the Multi-Purpose tray” section earlier in this chapter. 2 Slide the envelope stack into the printer as far as it will go q, with the print side facing up and the flap on the left (when facing the tray). Adjust the paper guides to the height of the envelopes w.

¥ The envelope stack must not exceed the paper limit mark. ¥ Printing is only possible on the address side of the envelope, so you must load the envelopes with the flap underneath and to the left-hand side when facing the tray. ¥ Ensure the paper guides are set to the size of the envelope. Paper jams or misfeed may occur if they are too loose or too tight. ¥ Ensure the envelopes are not placed at an angle. ¥When you print on envelopes, you must use the landscape orientation. ¥ Do not pull out the extension tray when loading envelopes in the tray. 3 After the envelopes are loaded in the tray but before you start printing, please check the following to avoid jams or misfeeds: ■ Is the stack bending? If the paper guide is too tight, this can cause bending. ■ Are the envelopes evenly stacked? If the paper guide is loose, the envelopes may not stack evenly.

44 Printing Envelopes with the Multi-Purpose Tray ■ Is the stack straight? Do not place the envelopes on the tray at an angle. ■ Are the flaps of each of the envelopes separate? If the flaps of the envelopes overlap, paper jams or misfeeds will occur. The illustrations below show the acceptable and unacceptable arrangement of the flaps of the envelopes in a stack. 2 Acceptable The flap of each envelope should be separate, not overlapping the edges of any of the other envelopes in the stack.

Not Acceptable If the flap of any of the envelopes overlap the edges of any of the other envelopes in the stack, like those in the examples below, paper jams or misfeeds will occur.

flaps overlapping

Examples of unacceptable overlapping flaps.

top flap and other flaps overlapping the envelopes underneath or

top flap overlaps the envelopes underneath

Printing Envelopes with the Multi-Purpose Tray 45 Using the control panel to print envelopes

Envelope printing can be selected by using the Configuration feature from within your software application program or from the printer control panel. If you cannot select envelope printing from the printer driver and software application, follow the procedure below to set the printer to print on envelopes only. 1 Press Go to take the printer off-line. At this time, make sure the On Line indicator is off. The READY message will change to PAUSED. 2 Press Menu to display the first menu (PCL MENU) in the top line. 3 Press Item until you see ORIENTATION in the top line. 4 To select landscape orientation, press Value until you see ORIENTATION= LANDSCAPE in the bottom line and press Enter. 5 Press Menu until you see FEEDER MENU in the top line. 6 Press Item. The message FEED=XXXXXX will appear in the bottom line. 7 Press Value until you see MPT displayed. Press Enter to select it. 8 Because the tray does not have a paper size sensor, you must set the paper size. Press Item until you see MPTSIZE in the bottom line. 9 Press Value until you see the envelope size that you want, for example COM10, and press Enter. 10 Press Go to put the printer back on-line. Then start printing the envelopes from your software application. 11 When you are finished using the tray, close it. To avoid damage to the tray, close it when not in use.

46 Printing Envelopes with the Multi-Purpose Tray Printing transparencies

Transparencies can only be loaded in the tray. About 50 sheets can be loaded at a time. For optimum printing results, we recommend using Canon’s transparencies. For 2 details contact your local supplier.

Follow these steps to load transparencies: 1 Before loading, fan a stack of transparencies, then tap them on a flat surface to align the edges.

When handling transparencies, always hold the edges to avoid touching the print area.

Printing Envelopes with the Multi-Purpose Tray 47 2 Slide the transparencies into the printer as far as they will go q, with the print side facing up. Adjust the paper guides to the width of the transparency stack w.

¥ The transparencies must not exceed the paper limit mark. ¥ Take care not to scratch or mark the print area of the transparencies with fingerprints.

¥ Remove each transparency as soon as it is delivered into the face-up tray. This will prevent curling and paper jams. ¥ It is recommended that you select face-down delivery to print transparencies.

Manual duplex printing

Manual duplex printing is possible using the Multi-Purpose tray, which accepts paper 7 1 1 sizes from 98.4 × 190 mm to 215.9 × 355.6 mm (3 /8 × 7 /2 inches to 8 /2 × 14 inches), for 60 to 128 g/m2 (16 to 34 lbs.) paper. However, please note that manual duplex printing may cause the paper to curl, wrinkle, may reduce the print quality or cause paper jams. For duplex printing, we recommend automatic duplex printing.

48 Printing Envelopes with the Multi-Purpose Tray 1 Open the face-up tray, pull out the extension tray if required for the size of paper to be used, and set the printer to manual feed mode (see page 39).

2 Insert the paper with the surface to be printed on face-up and print on one side of the paper from the Multi-Purpose tray. (see page 41)

Face-up delivery from the tray will minimize paper curling. However, if the paper does curl, be sure to flatten it to avoid printing problems. 3 Place the printed paper on the tray with the printed side face-down and the leading edge going into the printer first. Then, print.

¥ Curling on the leading edge of the printed paper may cause the paper to wrinkle, misprint or jam. Be sure to flatten it before duplex printing. ¥ Ensure the stack of paper does not exceed the limit mark. ¥ Duplex printing is not possible on envelopes, labels or transparencies. ¥ Ensure the paper guides are set to the width of the paper. Printing problems may occur if this is set too loose or too tight.

Printing Envelopes with the Multi-Purpose Tray 49 Duplex Printing

When the Duplex Unit DU-52 is installed in the printer, you can print on both sides of the same sheet of paper. See the table below for details on the memory requirements for duplex printing. The printer also has a binding setup feature that prints the text so that the pages can be bound either at the top or left edge. No special paper is required for duplex printing. The printer uses an advanced Memory Reduction Technology that compresses documents, when necessary. This reduces the memory requirements for printing complex pages. These could include duplex documents, documents using a variety of fonts, scanned or dithered photographs and documents containing large amounts of graphical data. This type of compression greatly reduces memory errors while printing, however, it can also reduce the print speed and print quality of some documents. With more memory, the printer can handle more complex documents without having to use compression. The table below lists the minimum amount of total memory required for duplex printing to operate effectively. For example, the printer has 4 MB of standard memory so for the 8 MB listed in the table below, you need an additional 4 MB of memory. For details about installing additional memory, please refer to “Installing a RAM (memory) DIMM” in the Getting Started Guide. Minimum Memory Requirements for the Duplex Unit Print resolution Page Size No duplex unit installed Duplex unit installed 600 x 600 dpi Letter, A4 4 MB 4 MB Legal 4 MB 8 MB 1200 x 1200 dpi Letter, A4 4 MB 8 MB Legal 8 MB 12 MB

Note: Canon recommends adding more memory than listed above. Even with a total of 8 MB, you may need to install additional memory if you frequently print complicated documents that contain large amounts of data. For details about installing the Duplex Unit DU-52, refer to the instructions in the Getting Started Guide.

50 Duplex Printing Selecting a binding method

You should select a binding method for the page orientation you intend to use for the printed document. 2 Even if you do not intend to bind the document, it is important that the binding method is set. The binding setup you select sets the top and bottom of the front and back sides of the pages. You can select one of four binding methods by combining page orientation and binding method settings. Refer to the samples and table below. The diagram below shows long-edge binding for portrait and landscape orientation.

Long-edge binding q Portrait w Landscape

Back of Front of Back of the page the next the page page

Front of the next page

The diagram below shows short-edge binding for portrait and landscape orientation.

Short-edge binding e Portrait r Landscape

Back of the page Back of Front of the page the next page Front of the next page

DUPLEX SAMPLE ORIENTATION BINDING METHOD PORTRAIT LANDSCAPE LONG SHORT

ON ➀ On Off On Off ON ➁ Off On On Off ON ➂ On Off Off On ON √ Off On Off On

Duplex Printing 51 Setting duplex printing from the printer control panel

You can set the printer for duplex printing by using the Printer Setup feature from within your software application program running under Microsoft Windows 98/95, or Windows NT version 4.0. Alternatively, you can set duplex printing from the printer’s control panel. Follow the procedure below to use the printer’s control panel to select a page orientation and turn duplex printing on and off. 1 Press Go to take the printer off-line. The On Line indicator should be off. The READY message will change to PAUSED. 2 Press Menu. PCL MENU will appear in the top line. 3 Select a page orientation. Press Item until you see ORIENTATION in the top line. 4 Press Value to select PORTRAIT or LANDSCAPE in the bottom line. Press Enter. 5 Press Menu until you see FEEDER MENU in the top line. 6 Press Item until you see the duplex printing item in the bottom line. If DUPLEX does not appear in the menu, this means the Duplex Unit DU-52 is not installed correctly. For details, refer to the Getting Started Guide for installation procedures. 7 Press Value to select DUPLEX=ON in the bottom line and press Enter. 8 Press Item to display the binding setting (BINDING) in the bottom line. 9 Press Value to enter your selection. Select LONG (long edge binding) or SHORT (short edge binding). Press Enter. The printer is set for duplex printing with the binding method you selected. 10 Press Go to put the printer back on-line. 11 Use your application software program to start the print job.

52 Duplex Printing Loading letterhead paper for duplex printing

Follow this procedure to feed a sheet of letterhead paper so the printed letterhead side will print first in duplex printing. 2 1 Open the tray. 2 Load a sheet of letterhead into the tray with the print side (letterhead) face up and placed as shown.

To load a sheet of letterhead in a paper cassette, place the letterhead paper print side face down as shown below:

Duplex Printing 53 MEMO

54 Chapter 3

The Printing Environment 3 This chapter explains how to adjust printer settings to meet your own particular requirements. After you install a printer driver, you can control most routine printing tasks with your application software. Software application settings override most of the printer control panel settings. What is the Printing Environment?

The printing environment is a collection of settings that determine how the printer operates. These settings affect what kind of data the printer can process and how it prints on a page. All these settings are already stored in the printer to ensure optimum operation of your printer. Every time you turn the printer on, a range of settings called defaults stored in the printer’s memory are enabled. Default settings are configured at the factory before shipping. When you unpack the printer and set it up, it is ready for operation using the factory defaults. You can change these factory defaults to suit your own needs so they are enabled every time you turn the printer on. How you use the printer depends on how many built-in features and options you intend to set up and use. If you are the only person using the printer, then your printing environment is less complicated than someone who is connected to a shared network with the printer set up for personality switching. Even if you have no interest in adjusting the factory default settings or if they have already been done for you, read through this chapter at least once to familiarize yourself with some of the printer’s most important features.

55 A Quick Tour of the Printing Environment

This is a brief introduction to the printer control panel buttons you can use to open menus and view their contents or to change their settings. Take a few minutes to actually use the printer control panel buttons as you read through this section.

How the menus are organized

To understand how the menus, items, and values are organized, open the last page of this manual so you can see the Menu Operation Flow.

Quick Summary: Using the menu buttons Button What it does

Go Press Go to take the printer off-line so you can see the menus and settings. The printer must be off-line before you can use the menus. Menu Press Menu to open the menu display and display the next menu title. Press Menu repeatedly to cycle through the menu names until you see the menu you want to use. Press Shift and Menu repeatedly to step backward through the menu names. Item With the title of the menu you want to open on the display, press Item to display the first item in the menu. Press Item repeatedly to cycle through all the item names. Press Shift and Item repeatedly to step backward through the item names. Value With the name of the item you want to change on the display, press Value to display the first value. Press Value repeatedly to cycle through all the values. Press Shift and Value to step backward through values. Enter With the value you want to select on the display, press Enter. After you press Enter, a small asterisk (*) appears next to the value. This means the displayed value is the current setting. Cancel Press Shift and Enter/Cancel to cancel the current operation.

56 A Quick Tour of the Printing Environment Going off-line for menu display and item selection

Press Go to switch the On Line indicator on and off. When the On Line indicator is on, the printer is on-line and ready to print. The printer must be on-line to receive data from the host computer. Every time you start a print job, check the On Line indicator to ensure it is on. When the On Line indicator is off, the printer is off-line. The printer must be off-line 3 before you can use the Menu, Item, and Value buttons.

Making a selection from a menu

Follow this procedure to familiarize yourself with how to use the printer control panel buttons to view or change menu settings. The example below shows you how to view or change the density setting. 1 Check the printer control panel to ensure the Job indicator is off. 2 Press Go to take the printer off-line. The On Line indicator goes off and PAUSED is displayed in the top line. 3 Press Menu. PCL MENU is displayed in the top line. 4 Press Menu until you see CONFIG MENU. Then press Item to open the CONFIG MENU and display the first item on the menu (JAMRECOVERY=OFF) in the bottom line. 5 Press Item until you see DENSITY in the bottom line. 6 Press Value to cycle through the values for the DENSITY setting.

A Quick Tour of the Printing Environment 57 7 If you want to change the setting, press Value until the value you want is displayed. Then press Enter. ■ For a darker setting, select a higher number. A darker setting consumes more toner. ■ For a lighter setting, select a lower number. A lighter setting consumes less toner. 7 Standard density setting. 0 to 15 Press Value to cycle to a higher number. Press and hold to cycle through the settings quickly. Press Shift and Value to cycle to a lower number. Press and hold to go back through the settings quickly. -or- If you want to exit or return to the item level without making any changes, press Item. -or- If you want to return to the menu level without making any changes, press Menu. -or- If you want to go back on-line without making any changes, press Go. Using the Menu Operation Flow at the back of this manual as a reference, take a few minutes to look at some of the other menus, items and values. ¥ Some menus and items will not be displayed until the corresponding options are installed. For example, you won’t see the PS MENU or any of the PostScript items unless the optional A5 module for Adobe PostScript 3 has been installed in your printer. ¥When the printer is off-line, and PAUSED is displayed in the printer control panel, you can cancel a job by pressing Enter while holding down Shift.

58 A Quick Tour of the Printing Environment Resetting the Default Values

Follow the procedures in this section to reset the printer. You can reset this printer in three ways: ■ The RESET=PRINTER function clears the memory of all fonts, macros or page information and does not affect the menu settings. ■ The RESET=MENU function clears the memory of all fonts, macros and page information and restores most of the menu settings to their factory defaults. 3 ■ A cold reset clears memory and restores all menu settings to their factory default settings, with the exception of the page count value.

Resetting the printer or menus

Follow this procedure to do a printer or menu reset: 1 Press Go to take the printer off-line. At this time, make sure the On Line indicator is off. The READY message will change to PAUSED. 2 Press Menu. PCL MENU is displayed in the top line. 3 Press Menu until you see RESET MENU. RESET MENU

4 Press Item until you see RESET=XXXX.

RESET MENU RESET=PRINTER

5 Press Value to display PRINTER or MENU in the bottom line. PRINTER Clears all temporary soft fonts, temporary macros and page data stored in the memory. MENU Clears all temporary soft fonts, temporary macros and page data stored in the memory and restores most of the factory default settings.

Resetting the Default Values 59 6 With your selection displayed, press Enter. The following messages are displayed: RESETTING PRINTER (when resetting the printer) or RESTORING DEFAULTS (when resetting the menu). For the following items, the factory defaults are not restored after a MENU reset: ■ In the FEEDER MENU, the MPTSIZE and ENVSIZE settings are not reset. ■ In the PARALLEL menu, the BIDIRECTION setting is not reset. ■ The LANGUAGE MENU setting is unaffected.

When printing large quantities of complicated data, it can take a few moments for the printer to be reset after pressing Enter.

Performing a cold reset

To restore factory defaults, execute a cold reset. Only the page count is unaffected by a cold reset. ¥ If the printer is set up in a shared environment, do not execute a cold reset unless absolutely necessary. Only perform the cold reset under the super- vision of the system administrator. ¥A cold reset must be performed if any options are installed on the printer. This includes printing options such as the Canon Duplex Unit DU-52, and memory options such as the A5 module or additional RAM DIMMs. 1 Turn off the printer. 2 Press and hold down Go. Then turn the printer on while still pressing the Go button. 3 After you see the COLD RESET message, you can release the Go button. After the factory defaults have been reset, the On Line indicator comes on and READY appears in the display.

60 Resetting the Default Values The Standard Printing Environment Settings

Before you read through this section, keep the following points in mind. ■ Explanations are based on the assumption that all the factory default settings are in effect. 3 ■ The default settings appear to the right of the equal sign (=) in the display with the item name and are explained first in the lists of values. ■ All the items and values are explained. However, several of these menus and items are hardware dependent. They won’t be available until the corresponding option is installed. ■ Details of the items and values that appear in the PS menu only appear after the optional A5 module is installed. These are explained in Chapter 5.

The Standard Printing Environment Settings 61 PCL MENU

Press Go to take the printer off-line

Press Menu to display the first menu name

Shaded menus appear after an option has been installed. E.g. A5 module with the Adobe PostScript 3 software or Network cards. If there is insufficient memory, MEMCONFIG may not appear, even after the A5 module has been installed.

RESOLUTION= 600 * RESOLUTION sets the print resolution in dots per inch (dpi) used for print jobs. 600 600 x 600 dpi. This setting is recommended for graphics and fonts designed for 600 dpi. The printer prints 17 pages per minute (ppm) using letter size paper and 16 ppm using A4 size paper at this resolution. 1200 1200 x 1200 dpi. This setting is recommended for graphics and fonts designed for 1200 dpi. The printer prints 8.5 ppm using letter size paper and 8 ppm using A4 size paper at this resolution.

The 600 and 1200 resolutions available in the printer control panel menu are represented by Standard 600 dpi and Standard 1200 dpi in the PCL6 printer driver. You can use the Enhanced 600 dpi setting in the Resolution menu of the printer driver to print jobs at the equivalent of 1200 dpi quality, without sacrificing the full engine speed (17 ppm for letter size paper and 16 ppm for A4 size paper). To use this feature for optional duplex printing, an additional 4 MB or more of memory is required.

62 The Standard Printing Environment Settings PCL MENU COPIES=1 *

COPIES sets the number of copies printed for each print job. 1 1 copy is printed for each page. 1-999 To move to the next higher number, press Value; to quickly scroll to a higher number in increments of 10, press and hold down Value. 3 To move to the next lower number, press Shift and Value; to quickly scroll to a lower number in decrements of 10, press and hold down Shift and Value.

PAGESIZE= A4 *

PAGE SIZE sets the size of the image the printer creates in the memory. The software application determines the image size. If the print job does not specify the image size, then PAGESIZE in the PCL menu will be used.

A4 210 × 297 mm

LETTER 8 1/2 × 11 in. 1 LEGAL 8 /2 × 14 in. A5 148 × 210 mm

EXEC 7 1/4 × 10 1/2 in. 1 1 COM10 4 /8 × 9 /2 in. envelope 7 1 MONARCH 3 /8 × 9 /2 in. envelope C5 162 × 229 mm envelope DL 110 × 220 mm envelope B5-JIS 182 × 257 mm B5-ISO 176 × 250 mm envelope

The Standard Printing Environment Settings 63 ORIENTATION= PORTRAIT *

ORIENTATION sets the direction of printing on the page to be Portrait or Landscape. Printing across the width of the page is portrait orientation and printing across the length of the page is landscape orientation. PORTRAIT Portrait prints from left to right across the width of the page (letter style). LANDSCAPE Landscape text prints from bottom to top across the length of the page. Landscape orientation is convenient for spreadsheets or other printouts that require increased width for printing. The printer can rotate all fonts to make any of the resident fonts available for either portrait or landscape printing.

PCL MENU FORM=64 LINES * (This is for A4 paper.)

FORM determines the number of lines of text printed on one page. Change this setting only if you have a software application that does not allow you to set the page length, lines per page or lines per inch. 64 Sets 64 lines of text. This is for A4 (210 × 297mm) paper. 1 60 Sets 60 lines of text. This is for Letter (8 /2 × 11 in.) paper. 5 to 128 The number of lines per page you choose will depend on your default font selection. In other words, for a small 6-point font, select a higher number of lines per page. To move to the next higher number, press Value; to quickly scroll to a higher number in increments of 10, press and hold down Value. To move to the next lower number, press Shift and Value; to quickly scroll to a lower number in decrements of 10, press and hold down Shift and Value.

64 The Standard Printing Environment Settings PCL MENU FNTSRC=INTERNAL *

FNTSRC (font source) allows you to set the default for font selection. After you print a font list, you will see the fonts listed as internal fonts or soft fonts (see page 98). INTERNAL Selects internal (resident) fonts. SOFT Selects permanent soft fonts. Permanent soft fonts are downloaded to the printer’s memory by software applications. These fonts are 3 not erased from memory once a job is completed. They remain in RAM until the printer is turned off. FLASH Selects fonts that have been downloaded and stored in the optional Canon Flash ROM Module FR5.

PCL MENU FONTNUM=0 *

FONTNUM (font number) allows you to set the font default by its number. The printer assigns a font number to every typeface. Print a PCL Font List to see the numbers assigned to the fonts. The font number (Font #) is the first column in the list (see page 99). You must select FNTSRC (font source) before FONTNUM will appear. If the currently selected font does not support the orientation or symbol set you’ve selected, the printer control panel font selection returns to the 000 factory default setting. 0 Courier is selected unless you change the setting. 1-999 To increase the number, press Value. You can quickly scroll through the numbers in increments of 10 by holding down Value. To decrease the number, press Shift and Value, or press and hold Shift and Value to move backward quickly in decrements of 10. The font souce is shown in the Font List by the first character on every line:

I Internal (resident) fonts S Soft fonts F Flash ROM fonts

PCL MENU PT.SIZE=12.00 *

PT.SIZE (point size) is the measured vertical height of a typeface. There are 72 points per inch, so a 36-point font is half an inch high, measured from the top of the upper- case letters to the tail of the letter y.

The Standard Printing Environment Settings 65 When the selected font is a bitmap or fixed spacing font, this item will not appear for selection. 12.00 The printer font source is set for 12-point. 4.00 to 999.75 To increase the number in increments of 0.25, press Value. To quickly scroll through the numbers in increments of 1.00, hold down Value. To decrease the number in decrements of 0.25, press Shift and Value, or press and hold Shift and Value to quickly scroll backwards in decrements of 1.00.

PCL MENU PITCH=10.00 *

PITCH appears only if the font source you selected with FNTSRC (font source) and FONTNUM (font number) above is a scalable font in a fixed pitch typeface. Use this item to set the pitch of the font. Pitch is measured as the number of equally spaced characters per inch. 10.00 The selected pitch is 10 characters per inch. 0.44 to 99.99 To increase the number in increments of 0.01, press Value. To quickly scroll through the numbers in increments of 1.00, press and hold down Value. To decrease the number in decrements of 0.01, press Shift and Value, or press and hold Shift and Value to quickly scroll backwards in decrements of 1.00. PITCH is only displayed when the font is Scaled Fixed Space.

PCL MENU SYMSET=ROMAN-8 *

SYMSET (symbol set) allows you to select the symbol set, a collection of letters, numbers, punctuation marks and special symbols. Appendix 2 (see page 168) of this guide shows the names of internal symbol sets you can select. If the currently selected font does not support the orientation or symbol set you’ve selected, the control panel font selection returns to the factory default setting.

66 The Standard Printing Environment Settings PCL MENU

AUTO CR=OFF *

AUTO CR appends a CR (carriage return) to each line feed for the print job. Some environments, such as UNIX, indicate a new line using only the line feed control code. This option automatically appends the required CR to each line feed. OFF The printer does not append a CR to each line feed. ON The printer appends a CR to each line feed automatically. 3

PCL MENU WIDE A4=OFF *

WIDE A4 changes the number of characters that can be printed on a single line of A4 paper. This feature only applys to A4 paper. When this feature is set to ON, the right 1 and left margins narrow to about 3mm ( /8 inch.) OFF Up to seventy-eight 10-pitch characters can be printed on one line. ON Up to eighty 10-pitch characters can be printed on one line.

A4/LTR OVERRIDE= OFF *

A4/LTR OVERRIDE changes LTR (letter) size requests from the printer driver to A4 size or vice versa. Either A4 or letter-size paper should be loaded in the printer. OFF The printer does not override paper size A4 with letter or vice versa. ON The printer overrides paper size A4 with letter or vice versa.

The Standard Printing Environment Settings 67 FEEDER MENU

Press Go to take the printer off-line

Press Menu to display the first menu name

FEEDER MENU (If an optional paper feeder installed.) FEED=CASSETTE2 *

FEED (feed source) allows you to determine the paper source. The software application selects the paper source. If the print job does not specify the paper feed source, then FEEDER MENU settings will be used. If the paper size you have selected is not loaded, the printer will display a message to tell you which tray to load the required paper size into. CASSETTE2 Sets the optional 500 Sheet Paper Feed Unit PF-52 as the paper feed source. This item only appears when the optional 500 Sheet Paper Feed Unit PF-52 is installed. CASSETTE1 Sets the standard 500-sheet cassette as the paper feed source. MPT Sets the Multi-Purpose tray as the paper feed source to function as an automatic feed tray. The Multi-Purpose tray performs two important functions. Firstly, it can be used as an automatic feed tray for standard or special media such as transparent film or adhesive labels, etc. Secondly, it can also be used as a manual feed tray for feeding media one sheet at a time (see page 41).

68 The Standard Printing Environment Settings ENVELOPE Sets the Envelope Feeder EF-52 as the feed source. If the envelope size requested by the print job is not available, the printer displays a message to tell you which envelope size to load in the specified tray. This item only appears when the optional Envelope Feeder EF-52 is installed.

FEEDER MENU TRAY SWITCH=ON * 3 TRAY SWITCH allows the printer to switch paper feed to another tray if the selected tray is out of paper or contains the wrong size paper. ON The printer checks the other trays in order of capacity: standard paper cassette, optional 500-sheet feed unit (if installed), Multi- Purpose tray. OFF The printer displays an error message and asks you to load the correct paper in the tray.

FEEDER MENU MANUAL=OFF *

MANUAL sets feeding to manual from the Multi-Purpose tray, one sheet at a time. OFF Leave manual feed off unless you intend to use the tray as a manual feed station. ON The printer displays a message and prompts you to load the correct paper size manually. Press Go to print the page. If more than one page is to be printed, you must press Go each time to print a page.

FEEDER MENU MPTSIZE=A4 *

MPTSIZE (Multi-Purpose tray media size) allows you set the size of the media to be fed from the tray. The tray has no paper size sensing mechanism, so you need to ensure this is set before you print from the tray. A4 210 × 297 mm 1 LETTER 8 /2 × 11 in. 1 LEGAL 8 /2 × 14 in. A5 148 × 210 mm B5-JIS 182 × 257 mm

The Standard Printing Environment Settings 69 1 1 EXEC 7 /4 × 10 /2 in. 1 1 COM10 4 /8 × 9 /2 in. envelope

MONARCH 3 7/8 × 9 1/2 in. envelope C5 162 × 229 mm envelope DL 110 × 220 mm envelope CUSTOM From the Multi-Purpose tray or manual feed B5-ISO 176 × 250 mm envelope

FEEDER MENU ENVSIZE=COM10 *

ENVSIZE (envelope size) only appears when the optional Envelope Feeder EF-52 is installed.

1 1 COM10 4 /8 × 9 /2 in. envelope C5 162 × 229 mm envelope DL 110 × 220 mm envelope 7 1 MONARCH 3 /8 × 7 /2 in. envelope B5-ISO 176 × 250 mm envelope

FEEDER MENU DUPLEX=OFF *

DUPLEX allows you to set the printer for duplex (two-sided) printing or simplex (single-sided) printing. This item only appears if you have installed the optional Duplex Unit DU-52. OFF The printer is set to simplex (single-sided) printing. ON The printer is set to duplex (two-sided) printing. You may need additional memory to perform duplex printing. See the table on page 50 for details of the memory requirements for duplex printing.

70 The Standard Printing Environment Settings FEEDER MENU BINDING=LONG *

BINDING allows you to set the orientation of print and corresponding margin positions for binding when duplex printing is used. This message appears only if you have installed the optional Duplex Unit DU-52 and the DUPLEX feature is set to ON. LONG Pages are printed to be joined along the length of the sheet of paper. The orientation can be portrait or landscape (see page 51). 3 SHORT Pages are printed to be joined along the width of the sheet of paper. The orientation can be portrait or landscape (see page 51).

The Standard Printing Environment Settings 71 CONFIG MENU

Press Go to take the printer off-line

Press Menu to display the first menu name

CONFIG MENU JAMRECOVERY=OFF *

Jam recovery allows printing to resume automatically once a paper jam has been removed. Jam recovery can be set for PCL and PostScript personalities. OFF The printer does not resume printing automatically after the paper jam has been removed. You must start the print again. You may want to use this setting to conserve memory. ON The printer reserves enough memory to hold the data for the page that jams and automatically reprints the page that jammed. With this setting, printing speed is slightly slower. Use this setting if there is sufficient memory available.

CONFIG MENU AUTOCONT=ON *

AUTOCONT (automatic continue) determines how the printer reacts to errors. If the printer is part of a network or remote spooling system, then set AUTOCONT=ON. ON The printer displays a message, goes off-line for about 10 seconds and then automatically goes back on-line and resumes printing. OFF The printer displays a message, goes off-line and waits for you to correct the problem. Press Go to resume operation.

72 The Standard Printing Environment Settings CONFIG MENU DENSITY=7 *

Density refers to the relative darkness of print on the paper. ■ For a darker setting, select a higher number. A darker setting consumes more toner. ■ For a lighter setting, select a lower number. A lighter setting consumes less toner. 7 Standard density setting. 0 to 15 Press Value to move to a higher number. Press and hold to scroll 3 through the settings quickly. Press Shift and Value to move to a lower number. Press and hold to scroll back through the settings quickly.

ECONOMY MODE= OFF *

Economy Mode is a cost saving feature that can extend the life of your toner cartridge by using less toner to print documents. Documents printed in the economy mode are lighter, but ideal for printing and checking rough drafts. The economy mode is similar to the draft mode found on some dot matrix printers. OFF The printer uses a normal amount of toner for printing. ON The printer uses less toner for printing and the printed page appears much lighter. When printing at high resolution with Economy Mode set to ON, fading may occur on the printed pages (especially with halftone images), or the print may not be visible in some cases. If this occurs, reprint the job after turning Economy Mode OFF, or print the job at a lower resolution.

CONFIG MENU REFINE=ON *

REFINE allows you to enhance the print quality of characters and graphics by smoothing the graduations (so-called “jaggies”) along the angles and curves of printed images. OFF No automatic image refinement. ON Printing with automatic image refinement. Jagged stepping along angles and curves is smoothed.

The Standard Printing Environment Settings 73 CONFIG MENU FORMAT FLASH

FORMAT FLASH allows you to format the optional Flash ROM module so that you can store fonts and macros on it. When FORMAT FLASH is selected, the following sub-messages are displayed prompting you to confirm whether the Flash ROM should be formatted or not. Please consult the Getting Started Guide (pages 28 to 30) for detailed information on installation and menu operation. These messages are only displayed if you have installed the optional Flash ROM Module FR5 in the printer. Formatting or reformatting the Flash ROM Module FR5 will erase any fonts or macros that were pre-installed, or have been stored, on the module.

+FORMAT FLASH Confirms the formatting of the Flash ROM module. -IGNORE FLASH Cancels the Format Flash operation.

+REALLY FORMAT This actually starts to format the Flash ROM module. -IGNORE FLASH Cancels the Format Flash operation.

74 The Standard Printing Environment Settings MEMCONFIG MENU

Press Go to take the printer off-line

Press Menu to display the first menu name 3

MEMCONFIG MENU PCL SAVE=OFF *

PCL SAVE turns context saving on and off for the PCL personality. OFF Context saving is not performed for PCL. After the printer switches to the PostScript personality, the PCL resources are lost. ON Context saving is performed for PCL. The PCL resources remain in the memory after the printer switches to the PostScript personality for a PostScript print job.

The Standard Printing Environment Settings 75 MEMCONFIG MENU PS3 SAVE=OFF *

PS3 SAVE turns context saving on and off for the Adobe PostScript 3 personality. OFF Context saving is not performed for Adobe PostScript 3. After the printer switches to the PCL personality, the PostScript resources are lost. ON Context saving is performed for PostScript. The PostScript resources remain in the memory after the printer switches to the PCL personality for a PCL print job.

76 The Standard Printing Environment Settings PARALLEL MENU

Press Go to take the printer off-line

Press Menu to display the first menu name 3

PERSONALITY= AUTO *

PERSONALITY is displayed only after the A5 module for Adobe PostScript 3 is installed. Until you install the A5 module, PCL is the standard personality of your printer. With this setting you can set the parallel port for automatic personality switching or dedicate the parallel port for only one personality. This feature sets the personality only for printer streams received on the parallel port. AUTO The printer samples the print stream on the parallel port and automatically switches to the personality required to print the job. PCL The parallel port is dedicated to the PCL personality and will print only PCL data and will not switch to the PostScript personality if a PostScript print stream is received on the parallel port. However, special commands sent to the printer with the print stream can force the printer to switch to the PostScript personality. PS The parallel port is dedicated to the PostScript personality and will print only PostScript data and will not switch to the PCL personality if a PCL print stream is received on the parallel port. However, special commands sent to the printer with the print stream can force the printer to switch to the PCL personality.

The Standard Printing Environment Settings 77 PARALLEL MENU BIDIRECTION=ON *

BIDIRECTION is the ability of the printer to send status read-back messages to the host computer. Although this feature increases reliability in operation, personality switching may be slower. ON The printer sends queries and responses about its status to the host computer. OFF No query/response and status output from the printer to the host.

I/O TIMEOUT= 15 *

15 The timeout is set for 15 sec. 5 to 3000 To increase the number, press Value; to quickly scroll to a higher number in increments of 10, press and hold down Value. To decrease the number, press Shift and Value; to quickly scroll back to a lower number in decrements of 10, press and hold down Shift and Value.

78 The Standard Printing Environment Settings ETHERNET MENU

Press Go to take the printer off-line

Press Menu to display the first menu name 3

The ETHERNET Menu will not appear unless the Ethernet network option is installed.

PERSONALITY= AUTO *

PERSONALITY is the printer language. The printer has two personalities, and each personality understands (interprets) a different language. One personality is for PCL and the other is for Adobe PostScript 3. ■ PCL is the standard personality of your printer. ■ The personality feature is not available until you have installed the A5 module for Adobe PostScript 3. ■ This feature sets the personality only for print streams received on the optional interface port. ■ You can also set personality switching for the parallel port (see page 77). AUTO The printer samples the print stream and automatically switches to the personality required to print the job. This setting is recommended for your network connection. PS The printer is dedicated to Adobe PostScript 3 personality and will not switch to the PCL personality automatically if it receives a PCL print stream. However, special commands sent to the printer with the print stream can force the printer to switch to the PCL personality.

The Standard Printing Environment Settings 79 PCL The printer is dedicated to the PCL personality and will not switch to the PostScript personality automatically if it receives a PostScript print stream. However, special commands sent to the printer with the print stream can force the printer to switch to the PostScript personality.

I/O TIMEOUT= 15 *

I/O TIMEOUT (input/output timeout) is the amount of time (measured in seconds) that the printer waits for more data before it ends a print job. If data from other ports frequently arrive in the middle of a print job, increase the setting. This timeout setting is for the optional interface port only. You can also set the timeout for the parallel interface (see page 78). 15 The timeout is set for 15 sec. 5 to 3000 To increase the number, press Value; to quickly scroll to a higher number in increments of 10, press and hold down Value. To decrease the number, press Shift and Value; to quickly scroll back to a lower number in decrements of 10, press and hold down Shift and Value.

In addition to the items above, this menu allows you to set the following four network settings: IP ADDRESS SUBNET MASK GATEWAY ADDRESS MAC ADDRESS Please consult the Getting Started Guide for detailed information on configuring the settings.

80 The Standard Printing Environment Settings TOKEN RING MENU

Press Go to take the printer off-line

Press Menu to display the first menu name 3

PERSONALITY= AUTO *

PERSONALITY is the printer language. The printer has two personalities, and each personality understands (interprets) a different language. One personality is for PCL and the other is for Adobe PostScript 3. ■ PCL is the standard personality of your printer. ■ The personality feature is not available until you have installed the A5 module for Adobe PostScript 3. ■ This feature sets the personality only for print streams received on the optional interface port. ■ You can also set personality switching for the parallel port (see page 77). AUTO The printer samples the print stream and automatically switches to the personality required to print the job. This setting is recommended for your network connection. PS The printer is dedicated to Adobe PostScript 3 personality and will not switch to the PCL personality automatically if it receives a PCL print stream. However, special commands sent to the printer with the print stream can force the printer to switch to the PCL personality.

The Standard Printing Environment Settings 81 PCL The printer is dedicated to the PCL personality and will not switch to the PostScript personality automatically if it receives a PostScript print stream. However, special commands sent to the printer with the print stream can force the printer to switch to the PostScript personality.

I/O TIMEOUT= 15 *

82 The Standard Printing Environment Settings TEST MENU

Press Go to take the printer off-line

Press Menu to display the first menu name 3

These items can only be selected for printing from the printer control panel.

TEST MENU SHOW PAGE COUNT

SHOW PAGE COUNT Displays the total number of pages printed. See the following page for details on showing the page count. The page count is also shown on the TEST PRINT (see page 95). TEST PRINT Prints the Test Print and lists the printing environment settings. Also displays graphic and text printing capabilities (see page 95). PRINT PS FONTS Available only after the A5 module for Adobe PostScript 3 has been installed. Prints the PS Font List (see page 109). PRINT PCL FONTS Prints the PCL Font List (see page 98). PRINT PS DEMO Available only after the A5 module for Adobe PostScript 3 has been installed. Prints the PS Demonstration page (see page 109).

The Standard Printing Environment Settings 83 PRINT PCL DEMO Prints the PCL Demonstration page (see page 101). CONTINUOUS TEST Prints the TEST PRINT continuously. To stop continuous printing, press and hold down Shift and press Enter. PRINT EN CONFIG Print the Ethernet configuration for the Ethernet (EN) or PRINT TR CONFIG Token Ring (TR) network cards respectively. Available only after a network card has been installed. (For details on network cards that can be used with this printer, consult your local supplier.) CLEANING PAGE Prints the Cleaning Page used to clean the fixing assembly (see page 161).

Displaying the Page Count

Follow the procedure below to display the page count information. 1 Press Go to take the printer off-line. PAUSED

2 Press Menu until you see TEST MENU. TEST MENU

3 Press Item to display SHOW PAGE COUNT. TEST MENU SHOW PAGE COUNT

4 Press Enter to display the total page count for the printer. TEST MENU (For example 200,000 pages) PAGES: 200000

After a couple of seconds, the display reverts to SHOW PAGE COUNT. 5 Press Go to put the printer back on-line.

84 The Standard Printing Environment Settings LANGUAGE MENU

Press Go to take the printer off-line

Press Menu to display the first menu name 3

LANGUAGE MENU LANG=ENGLISH *

LANG (language) allows you to select the default language setting used for the display messages on the printer control panel. The following languages are available: ENGLISH DANISH DUTCH FINNISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SPANISH SWEDISH

The Standard Printing Environment Settings 85 RESET MENU

Press Go to take the printer off-line

Press Menu to display the first menu name

RESET MENU RESET=PRINTER

RESET MENU/PRINTER clears the memory of most settings and restores the default values. PRINTER Clears memory of all fonts, macro, or page information. MENU Clears memory of all fonts, macro, or page information, and restores most of the menus to their factory defaults.

86 The Standard Printing Environment Settings Chapter 4

Optimizing Your Printing Environment

This chapter describes how to set the printer features to conserve power and reduce toner consumption. It also shows how to optimize the printer’s memory capabilities and set personality switching. 4 Economizing on Use of Toner

Economy mode (similar to the draft mode feature used by many dot matrix printers) uses less toner to print documents. The documents will print lighter, but they will be ideal for checking and editing. Follow this procedure to turn the economy mode on and off. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu until you see CONFIG MENU in the top line. 3 To open the configuration menu and display the first item (JAMRECOVERY=OFF) in the bottom line, press Item. 4 Press Item until you see ECONOMY MODE=OFF. 5 Press Value to change the display to ECONOMY MODE=ON. 6 Press Enter to save your selection. 7 Press Go to put the printer back on-line. The printer is now ready to print documents in the economy mode. To turn the economy mode off and return to normal printing, repeat this procedure but select OFF at step 5.

87 Adjusting the Print Density

The print density setting affects the amount of toner used for printing. Follow this procedure to adjust the print density. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu until you see CONFIG MENU in the top line. 3 Press Item until you see DENSITY=7 in the bottom line. 4 For darker print, press Value to select a higher number. The higher the number, the darker the print density. For lighter print, press and hold down Shift and press Value to select a lower number. Press Enter to choose the setting. 5 Press Go to put the printer back on-line.

88 Adjusting the Print Density Printer Personality Switching

If you have purchased and installed the A5 module for Adobe PostScript 3, you can now print PostScript print jobs in addition to PCL. With two personalities in the printer, the printer can be set to use one or both printer personalities, according to your needs. After the A5 module for Adobe PostScript 3 has been installed, your printer is set to switch automatically to PCL or PostScript job processing, based on the content of the print job. If the print job is in the PCL language, the printer uses the PCL personality to do the print job. If the print job is in the PostScript language, the printer uses the 4 PostScript personality to do the print job. A PCL system without the PostScript option (or if the printer is dedicated to one personality) has more memory available for imaging because there is only one resident personality instead of two. For instructions on dedicating the printer to one personality, see page 90.

Printer Personality Switching 89 Dedicating the printer to one personality

Follow the procedure below to dedicate the parallel port to one personality. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu until you see PARALLEL MENU in the top line. 3 Press Item. PERSONALITY=AUTO will appear in the bottom line. 4 Press Value to select the personality you want to dedicate to the parallel port and press Enter. Choose PERSONALITY=PS for Postscript

-or choose PERSONALITY=PCL for regular printing. 5 Press Go to put the printer back on-line.

90 Printer Personality Switching Saving Downloaded Resources With Context Saving

The context saving feature determines how memory is allocated to deal with resources and data retained in memory from a previous job. This data may be needed again to process another print job. During a PCL print job, the memory stores the PCL personality and receives and processes data for print jobs from the host computer. In order to process the print job, the memory must also hold and manage downloaded resources (soft fonts, symbol 4 sets, macros, etc.). With only the PCL personality installed, the printer can use all available memory to hold and manage downloaded resources. However, if you install the optional A5 module for Adobe PostScript 3, the printer memory must then allocate a portion of memory for the printer’s two personalities— PCL and Adobe PostScript. Normally, when the printer has to switch personalities, it has to delete the downloaded resources for the current personality before it can start the new print job with the new personality. With this context saving feature, you have the option of keeping all downloaded resources in memory for both personalities, even when the other personality is not currently being used to process a print job. Keep these important points in mind about the context saving feature:

■ Even after the PostScript option (A5 module ) is installed, context saving will only become available after at least 8 MB of extra memory has been installed. ■ Context saving is not only useful for switching between PCL and PostScript. If the printer is using the PCL personality and the PDL is switched up to PCL6, any fonts, macros, etc. downloaded under PCL5e will be deleted. To protect these resources, context saving is necessary. ■ You can turn context saving on for one or both of the printer personalities. Memory space for either personality cannot be allocated from the printer control panel; the printer does this for you automatically.

Saving Downloaded Resources With Context Saving 91 How much memory is enough?

If you are not sure about how much memory is installed in your printer, print the Test Print page (see page 94). The amount of memory available for data processing is listed under RAM. The printer comes with 4 MB of standard memory. With this standard memory, the printer can print at 1200 dpi on letter, A4, or legal size pages, depending on complexity. There are two DIMM sockets for memory. Each can hold up to 16 MB of additional memory so the maximum memory the printer can have is 36 MB. For details about installing extra memory in the printer, see page 27 in the Getting Started Guide. The amount of additional memory you need depends on how the printer is used. Without the extra memory, the memory reduction technology built into your printer is designed to enable 1200 dpi printing quickly and efficiently. Your printer should be able to handle most text and graphics printing at 1200 dpi without extra memory. Remember that context saving and duplex printing both require additional memory. The table below lists the minimum amount of total memory required for context saving both for simplex (one-sided) and duplex (two-sided) printing. The printer comes with 4 MB of standard memory, so for 16 MB listed in the table below, you need to install an additional 12 MB of memory. Minimum Memory Requirements for Context Saving Page Size No Duplex Duplex Unit Installed Unit Installed Letter, A4 12 MB 16 MB Legal 12 MB 16 MB Canon recommends adding more memory than listed above.

Even with a total of 16 MB of memory, if you frequently print complicated documents that containing large amounts of data, you may need to install additional memory. Examples of large or complicated data are word processing documents with a large variety of fonts, scanned and dithered photographs, and documents that contain large amounts of graphic data.

92 Saving Downloaded Resources With Context Saving Turning context saving on and off

Context saving preserves the state of the current personality when the printer switches to another personality. The state of the original personality will be restored when switched back. The context saving feature will not appear as a menu item until the A5 module for Adobe PostScript 3 is installed. You must have at least 12 MB of memory (4 MB supplied as standard plus an additional 8 MB) in order to use the context saving feature. (Context saving with the duplex unit installed requires 16 MB of memory.) 4 Follow the procedure below to turn on context saving for one or both personalities. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu until you see MEMCONFIG MENU in the top line. 3 Press Item. PCL SAVE=OFF will appear in the bottom line. 4 To turn on context saving for PCL, press Value to display PCL SAVE=ON and press Enter.

-or- If you want to leave the PCL feature off, go on to the next step. 5 Press Item again. PS3=OFF will appear in the bottom line. 6 Press Value to select PS3=ON and press Enter. 7 Press Go to put the printer back on-line. All downloaded resources are deleted when you change the context saving setting. Download your fonts again. Your downloaded fonts remain in memory until you change the context save setting again or turn the printer off.

Saving Downloaded Resources With Context Saving 93 Printing a Test Print

Print a Test Print when you need to visually check the current configuration of the printer. The Test Print has three important functions: ■ Listing all the current menu settings. If no settings have been changed on the printer, you will see the factory default settings. ■ Listing other important system information, such as the amount of memory in the printer (RAM size), total page count for the printer, version and revision numbers, etc. Follow this procedure to start a Test Print for the current personality. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu until you see TEST MENU in the top line. 3 Press Item until you see TEST PRINT in the bottom line. 4 Press Enter to start printing the Test Print. After the pages are printed, press Go to put the printer back on-line.

94 Printing a Test Print Test print sample

q r i o t !0 4 y w u !1 !2 e

Printing a Test Print 95 The Test Print Sample on the previous page is for a printer with some options installed. q PCL MENU Displays the PCL job printing settings as determined by the PCL MENU items (see page 62). w PS MENU (Only displayed if the PostScript option has been added.) Displays the PS job settings as determined by the PS MENU items (see page 107). e FEEDER MENU Displays the settings for the paper feed to the printer as determined by the FEEDER MENU items (see page 68). r CONFIG MENU Displays the printer configuration as determined by the CONFIG MENU items (see page 72). t MEMCONFIG MENU Displays the memory configuration for context saving. You won’t see the MEMCONFIG MENU unless a minimum of 8 MB of additional memory is installed (see page 75). y PARALLEL MENU Displays the parallel interface settings as determined by the PARALLEL MENU (see page 77). If the optional PostScript module is installed, you will see the setting for automatic personality switching on the parallel port. u TEST MENU Displays the test menu settings as determined by the TEST MENU item (see page 83). i LANGUAGE MENU Displays the language setting (see page 85). o RESET MENU/PRINTER Displays the reset settings (see page 86). !0 INSTALLED OPTIONS (Only displayed if options have been added.) Displays the list of the options and total memory. !1 AUTOSENSED PAPER Displays the paper size for the paper in the printer’s internal paper cassette. !2 PRINTER DETAILS Displays the printer ROM DIMM version, page count, and the version numbers of the optional ROM DIMM and optional boards.

96 Printing a Test Print Printing the test print continuously

Follow the procedure below to print the Test Print continuously, and then turn it off. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu until you see TEST MENU in the top line. 3 Press Item until you see CONTINUOUS TEST in the bottom line. 4 Press Enter to start the continuous print. 4 5 To stop the continuous print, press and hold down Shift and press Enter. 6 Press Go to put the printer back on-line.

Printing a Test Print 97 Printing the Font Lists

Follow this procedure to print a list of the internal fonts. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu repeatedly until you see TEST MENU in the top line. 3 Press Item to open the menu and display the first item in the bottom line. 4 To print the PCL Font List, press Item repeatedly until you see PRINT PCL FONTS. 5 Press Enter to start printing the font list. After the font list prints, press Go to put the printer back on-line.

98 Printing the Font Lists PCL font list sample

qw e rt y u i o !0 !1

Printing the Font Lists 99 The information below refers to the sample on the previous page.

q Font # The font number used to select the font from the printer control panel. The letter prefix of the number tells you the font source. I: Resident S: Permanent soft font F: Flash ROM font

w Font ID The user-allocated numbers for soft fonts downloaded to the printer. e Symbol Set The name of the Symbol Set (see page 168). r Fix/PS Whether the font is a fixed, non-proportional font (F) or a proportional font (P) t Pitch (cpi) The pitch and point size. For a scalable font, Scale is displayed y Point size The measured vertical distance in points (72 points=1 inch) from the top of the capital letters to the tail of the letter y. u Style Upright (straight) characters or italic (slanted) characters. i Stroke Weight The stroke weight of the characters in the font.

o Name of Typeface The typeface name. !0 Default Orient The orientation of the print. Default orientation for all fonts is portrait. !1 Print sample and Escape Sequence Sample font print and the PCL commands used to select this font.

■ Only information about printer resident fonts and permanently downloaded fonts is printed. Information about soft fonts temporarily downloaded for a job cannot be printed in this list. ■ When permanent fonts are downloaded to the printer, only the details about the downloaded soft fonts are provided in the list. Information about the printer resident fonts is not available when permanent soft fonts are downloaded to the printer.

100 Printing the Font Lists PCL demonstration page

The PCL Demonstration Page, PRINT PCL DEMO in the TEST MENU, is provided to illustrate your printer’s features and print quality when the printer is using the PCL personality.

Printing the Font Lists 101 MEMO

102 Chapter 5

PostScript Printing

This chapter describes the features available with the optional A5 module, which includes the Adobe PostScript 3 software. For a complete description of other menus and items, see Chapter 3. Here are a few important points you should keep in mind about using the printer for PostScript printing: 5 ■ The PostScript personality supports 136 PostScript fonts. For a list of samples, refer to Appendix 1 (see page 163).

103 Testing the PostScript Installation

The Adobe PostScript 3 personality is available as an option for the printer. The descriptions in this section assume that you have already purchased and installed the optional A5 module for the Adobe PostScript 3 printing. For more information about how to install the A5 module on the printer, refer to the instructions in the Getting Started Guide.

Checking the menus

Open the page at the back of this guide so you can see the Menu Operation Flow. With the PostScript module installed, you should now be able to display and select items from the shaded menus in the chart. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu to display the first menu name (PCL MENU) in the top line. 3 Press Menu to display each of the menus listed below to check their settings. Refer to the Menu Operation Flow chart at the end of this manual for details of the menu items. ■ The PS MENU is now enabled and ready to use. ■ The MEMCONFIG MENU is also displayed if at least 8 MB of additional memory has been installed on the printer for context saving and simplex (one-sided) printing. ■ The PERSONALITY item under the PARALLEL MENU is now ready to use. ■ Under the TEST MENU, you can now select and print the PS font list and PS demo page.

104 Testing the PostScript Installation Setting PostScript Printing Options

This section describes personality switching, setting up the PostScript environment, and the PostScript menu.

Automatic personality switching

After successful installation of the PostScript module, the printer is set by factory default for automatic personality switching on all the active ports. This means the printer automatically selects the correct personality for the print job based on the type of data it receives from the host computer. If you leave the printer set for automatic personality switching, the printer will select the PostScript personality for a print 5 stream that contains PostScript data.

Dedicating the printer to the PostScript language

Follow the procedure below to dedicate your printer to the PostScript personality. 1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu to display the first menu name (PCL MENU) in the top line. 3 Press Menu until you see PARALLEL MENU in the top line. 4 Press Item until you see PERSONALITY=AUTO in the bottom line. 5 Press Value until you see PERSONALITY=PS (PostScript). 6 To select PS, press Enter. 7 Press Go to put the printer back on-line. The printer is now dedicated to the PostScript Personality.

Setting PostScript Printing Options 105 Setting up the PostScript printing environment

After you have installed the optional A5 module and tested the PostScript personality, you can use the enabled menus and menu items to set up your PostScript Printing Environment. Please remember that the MEMCONFIG MENU will not be displayed until at least 16 MB of additional memory is installed.

106 More About Using PostScript PS MENU

Press Go to take the printer off-line

Press Menu to display the first menu name

Shaded menus appear after an option has been installed. E.g. A5e module with the Adobe PostScript 3 software or Network cards. 5 If there is insufficient memory, MEMCONFIG may not appear, even after the A5e module has been installed. The PS Menu will not appear unless the A5 module for Adobe PostScript 3 is installed.

RESOLUTION= 600 *

RESOLUTION sets the print resolution in dots per inch (dpi) used for print jobs. 600 600 x 600 dpi. This setting is recommended for graphics and fonts designed for 600 dpi. The printer prints 17 pages per minute (ppm) using letter size paper and 16 ppm using A4 size paper at this resolution. 1200 1200 x 1200 dpi. This setting is recommended for graphics and fonts designed for 1200 dpi. The printer prints 8.5 ppm using letter size paper and 8 ppm using A4 size paper at this resolution.

The 600 and 1200 resolutions available in the printer control panel menu are represented by Standard 600 dpi and Standard 1200 dpi in the PostScript printer driver. You can use the Enhanced 600 dpi setting in the Resolution menu of the printer driver to print jobs at the equivalent of 1200 dpi quality, without sacrificing the full engine speed (17 ppm for letter size paper and 16 ppm for A4 size paper). To use this feature for optional duplex printing, an additional 4 MB or more of memory is required.

More About Using PostScript 107 PS MENU COPIES=1 *

Sets the number of copies printed for each print job. 1 1 copy is printed for each page. 1-999 To increase the number, press Value, or to quickly scroll to a higher number increments of 10, press and hold down Value. To decrease the number, press Shift and Value, or to quickly scroll to a lower number in decrements of 10, press and hold down Shift and Value.

PS MENU PRINT ERRS=OFF *

PRINT ERRS (print errors) turns on the error report feature so the printer prints an error report every time one occurs. OFF A print error status report is not printed. ON A print error status report is printed. Because no error messages are displayed on the printer control panel during PostScript printing, you may want to turn this feature on for PostScript printing.

108 More About Using PostScript Printing the demo page and font list

Before you try to print the demo page and font list, follow the procedure to dedicate the printer to the PostScript personality (see page 105). Follow the procedure below to print the PS Demo Page and the PS Font List. Samples and a description of what each page contains are provided on the following pages.

1 Press Go to take the printer off-line. The On Line indicator should go off. PAUSED will appear in the display. 2 Press Menu to display the first menu name (PCL MENU) in the top line. 3 Press Menu to display TEST MENU in the top line. 5 4 Press Item repeatedly until you see the selection you want to print in the bottom line. PRINT PS DEMO (For details of the PostScript environment and availabe memory.) -or- PRINT PS FONTS (For a list of PostScript fonts available for printing.) 5 Press Enter to start printing the demo page or font list. Printing the font list requires a few minutes. 6 Samples are shown on the next page. 7 Press Go to put the printer back on-line.

More About Using PostScript 109 Demo print (start page)

r t

110 More About Using PostScript q Current PostScript software revision number Indicates the current number of the software revision. w Interface configuration Shows the current settings for the parallel interface. e Total RAM and ROM The amount of total RAM and ROM available, including the 4 MB of standard on- board RAM supplied. r Printing environment Lists the important features of the printing environment and their current settings. t Name of fonts available Lists the names of the fonts available for printing. 5

More About Using PostScript 111 PS font list

112 More About Using PostScript Notes on the PostScript Personality

After the PostScript module is installed, the printer offers a variety of PostScript 3 features. However, before you start printing, note the following important points: ■ When the PostScript personality is in use, pressing Go will not print data remaining in the printer when the On Line indicator is blinking. ■ If the amount of printer memory is insufficient when you print PostScript data, you may experience some degradation in the quality of your printed images. To avoid degradation in the quality of printed images, ensure you have enough memory in the printer. For details about memory requirements, see Chapter 4. ■ Do not turn on the Level 1 Compatible option on the driver menu. This printer will not work properly on PostScript created with this option. ■ Avoid using commands with paper size compatibility operators such as A4, letter, etc. These operators are included for compatibility only with existing PostScript 5 Level 1 printer drivers. If one of these operators is used, the printer will not respond according to the PageSize policy. ■ To avoid problems with print results, do not use the OutputPage key command (page device parameter) together with a @PJL JOB (a PJL job command).

Notes on the PostScript Personality 113 MEMO

114 Chapter 6

Maintenance

This chapter shows you how to perform the following important tasks: ■ Handling, storing and replacing toner cartridges. ■ Cleaning the transfer guide area. ■ Daily cleaning of the printer’s exterior surface.

115 Storing and Handling Toner Cartridges Follow the procedures below to handle and install a toner cartridge correctly. For the toner cartridge to function properly, keep these basic points in mind: ■ The toner inside the cartridge should be evenly distributed before the cartridge is inserted into the printer. ■ The toner cartridge should never be exposed to direct sunlight and should not be exposed to room light for long periods. ■ Use a toner cartridge before the expiration date printed on the carton.

Storing toner cartridges

Follow these simple guidelines when you choose a location for storing a toner cartridge: ■ Store the toner cartridge in its protective bag. Do not open the bag until you are ready to install the new toner cartridge in the printer. ■ Never store a toner cartridge at high temperature or humidity, nor where the temperature or humidity can change suddenly. ■ Store the toner cartridge at temperatures between 0° and 35°C (32°F to 95°F). ■ Never store the toner cartridge in salty air or where there are corrosive gases (e.g.. from aerosol sprays).

116 Storing and Handling Toner Cartridges Handling toner cartridges

A Follow these simple guidelines when you handle a toner cartridge: ■ Place the cartridge in its protective bag. Do not open the protective bag until you are ready to install the cartridge in the printer. ■ Do not leave or place the cartridge where it is exposed to direct sunlight. (A) ■ Never flip open the drum protective shutter and expose the B photosensitive drum to light. Exposure to light can cause the drum to deteriorate and adversely affect print quality. (B) ■ Never stand the toner cartridge on end or turn it upside down. (C) ■ Always hold the toner cartridge as shown. (D) ■ Never hold the toner cartridge with your thumb, or fingers, touching the roller inside the cartridge. (E) C ■ Keep the toner cartridge away from your computer screen, disk drives and disks—the magnets in the toner cartridge can erase 6 valuable data. (F) ■ Before you transport the printer over any distance, remove the toner cartridge from the printer. Store in its protective bag to prevent exposing it to light. D ■ Never attempt to disassemble a toner cartridge. CAUTION To avoid fire and personal injury, never attempt to incinerate a used toner cartridge. Toner residue inside the cartridge is flammable.

Storing and Handling Toner Cartridges 117 Replacing a Toner Cartridge

With average use, the life of one toner cartridge is about 10,000 pages. This is based on printing typical word processing documents that have about 5% page coverage with the print density adjusted to the factory default (see page 88). The life of your cartridge may vary depending on how it is used. If your average document contains a lot of graphics, shading or bold printing, then the life of the toner cartridge will be shorter. To conserve toner, turn on the economy mode setting for printing drafts. A document printed in the economy mode uses less toner so the print is lighter. The economy mode setting is like the draft mode found on some dot matrix printers (see page 87).

When to replace a toner cartridge

When the toner supply in a cartridge is nearly exhausted, you will see white streaks or faded areas in the printed text and the printer will display the message TONER LOW.

Before replacing the toner cartridge

You can use the following simple procedure to extend the life of the cartridge: 1 Remove the toner cartridge from the printer. 2 Hold the cartridge at both ends and then tilt it slowly back and forth to distribute the toner evenly inside the cartridge. 3 Reinstall the toner cartridge in the printer and continue printing. 4 Check the printed pages again.

■ Even if the printed text is satisfactory, you will have to replace the cartridge in the near future. Be sure you have a new cartridge on hand. ■ If the printed text is still streaked or faded, it is time to replace the toner cartridge. Follow the procedure in the next section to replace the toner cartridge.

118 Replacing a Toner Cartridge Replacing a toner cartridge

Follow the instructions below to replace the toner cartridge. To ensure high print quality, follow these simple precautions:

■ We recommend that you use Canon toner cartridges for optimum printing results. ■ Before you install the cartridge, ensure it has adjusted to room temperature especially if the toner cartridge has been moved from a cold to a warm location. If a cold cartridge is installed in the printer, condensation may form inside the cartridge and cause degradation of print quality. ■ Before you install the cartridge, check the expiration date printed on the box. Old toner cartridges can cause poor print quality. Always use a cartridge before its expiration date. ■ We recommend that you clean the fixing assembly with the Cleaning Page (see pages 161 to 162) and clean the transfer guide area (see pages 125 to 126) with a soft clean cloth, each time you replace the toner cartridge. 1 Turn off the printer, using the power switch. 6

OFF position

2 Open the top cover by grasping it at both sides and lifting it up.

Replacing a Toner Cartridge 119 3 Grasp the toner cartridge by the grip area. Raise the grip end up slightly and pull the toner cartridge out to remove it from the printer.

CAUTION To avoid fire and personal injury, never attempt to incinerate a used toner cartridge. Toner residue inside the cartridge is flammable. 4 Remove the new toner cartridge from its protective bag. Save the protective bag. You may need it later if you have to remove the toner cartridge from the printer.

The toner cartridge is sensitive to light. If the toner cartridge is removed for maintenance or to move the printer, it should be wrapped in the original protective bag or a thick cloth.

120 Replacing a Toner Cartridge 5 Rock the cartridge 5 or 6 times to distribute the toner evenly.

If toner is not evenly distributed inside the cartridge, it can cause streaking or fading on the printed page. 6 Place the toner cartridge on a flat, stable surface. 7 Holding the cartridge in place with one hand, use the other hand to snap the tab on the 6 end of the toner cartridge towards the back of the cartridge to release it.

Replacing a Toner Cartridge 121 8 While grasping the cartridge with one hand as shown, firmly and slowly pull the tab with the other hand to remove the 53 cm (21 in.) length strip of sealing tape. Throw the tape away. To avoid breaking the tape, do not pull the tape out at an upwards or downwards angle.

If the tab breaks off the tape, pull the tape out by pulling on the end of the tape where the tab was originally attached.

CAUTION If you get loose toner powder on your hands or clothing, wash it off with cold water.

9 Hold the cartridge so the arrow printed on the cartridge is pointing forwards toward the printer. Gently slide the toner cartridge into the printer as far as it will go.

122 Replacing a Toner Cartridge 10 Let the cartridge fall back into position, making sure it is locked into place. Close the top cover.

If the top cover does not close properly, do not force it. Open the cover, return to the previous step and ensure the toner cartridge is properly positioned inside the printer. Every time you replace a toner cartridge, we recommend you also clean the transfer guide area with a soft clean cloth (see pages 125 to 126). 6 11 Turn the printer on using the power switch.

ON position 12 Wait a few moments for the printer to warm up. When you see the READY display, toner cartridge installation is complete. If any other message appears, refer to the Messages Table (see page 134).

Replacing a Toner Cartridge 123 Cleaning the Printer

Follow the instructions below to regularly clean the printer, so it remains in top operating condition and continues to deliver high quality performance.

Daily care

1 Turn off and unplug the printer. 2 Use a mild detergent to remove marks or spots from the outer surface of the printer, then wipe with a soft, dry cloth.

CAUTION To prevent personal injury or damage as a result of fire, explosion, or electrical short circuit, never use flammable, volatile liquids such as alcohol, benzene, thinner, acetone or other organic base solvents to clean the printer. Follow these simple precautions to avoid damaging the printer during cleaning: ¥ Use only a mild detergent cleaner to clean the outer surface of the printer. ¥ Never attempt to lubricate any moving part of the printer. The printer does not require lubrication.

124 Cleaning the Printer Cleaning the transfer guide area

The following steps illustrate how to clean the transfer guide area: 1 Turn the printer off. 2 Open the top cover q and remove the EP-52 cartridge w. Store the cartridge in its original protective bag to avoid exposure to light.

3 To protect the toner cartridge from exposure to light, place it in the original protective bag or wrap it in a thick cloth. 4 Using a soft clean cloth, wipe any paper dust off the black plate of the transfer guide.

Cleaning the Printer 125 5 While holding the green lever, flip the transfer guide up. Wipe the edge of the transfer guide with a soft, clean cloth, to remove toner and paper dust from both sides of the transfer guide.

6 Pull the transfer guide back to its full extent q, then wipe the silver metal strip w with cloth. Then gently guide the transfer guide back to its original position.

Transfer charging roller

To avoid deterioration in print quality, never touch the transfer charging roller when you clean the metal strip. 7 Replace the toner cartridge in the printer. 8 Close the top cover and turn the printer on.

126 Cleaning the Printer Chapter 7

Troubleshooting

This chapter describes printing problems that can be solved by following a few simple procedures. Do not attempt to solve problems other than those described in this chapter. If you can’t solve a problem, call your local supplier.

When You Have Trouble Printing

This section provides a general description of printing problems and solutions. You may not see a message every time a problem occurs. For more details about error and warning messages, refer to the Messages Table, page 134. 7 If your printer’s automatic continue feature is turned on, the printer skips errors automatically. The error message will not be displayed (see page 140).

If you experience problems, turn the automatic continue feature off and try to print again to see the error message displayed. This will help identify the cause of the problem.

127 Problems and Solutions Without Messages

Font changes First page prints correctly in the font and format specified in the software application, but midway through the job the font and format changes? The printer has initiated a job timeout. When a job timeout occurs, the downloaded fonts and formatting commands specified by the software application are lost, so printing after the job timeout is completed without the downloaded font and format. If the print job came over the parallel port, increase the I/O TIMEOUT setting or disable it on the PARALLEL MENU (see page 77).

Font not used Printer not using the font you want? You have specified a font that is not available. Print a PCL or PS Font List and see if the font you specified is available (see page 99 or 109).

Indicators Indicators off and display blank? Power switch is not turned on. Check the power switch to ensure the printer is turned on. -or- Power cord is not attached. Check the power cord and be sure it is connected at both ends. -or- No power at the power source. Check the main power source. Consult an electrician or the local power company. If you are using a power strip, ensure power lead is connected at the source and turned on.

Margin One edge of the document is cut off? You are attempting to print something outside the printable area of the page. Use your software application to adjust the margins of the page. Check and ensure that your software application is not trying to print graphics or text outside the printable area.

128 Problems and Solutions Without Messages Paper curl Paper excessively curled after coming out of the printer? You may be using paper that curls too easily. Ensure the paper you are using meets the specifications described in Appendix 3. Remove the paper stack, turn it over, reload in the cassette and try again.

Printing faded or Printed text faded or streaked with white? streaked The toner inside the cartridge may be low or the toner is not evenly distributed inside the cartridge. Remove the cartridge, rock it gently 5 or 6 times and try to print again. If this does not solve the problem, replace the toner cartridge (see page 118). Even if this solves the problem, you should have a new toner cartridge on hand to replace the old cartridge when it runs out of toner.

Printing garbled Unexpected letters and symbols printed on the page? text (1) The operating mode setting may be incorrect. Be sure the PERSONALITY item on the PARALLEL MENU is set to AUTO or the correct personality (PCL or PS) if the printer is dedicated to one personality. -or- The printer selection you made when you set up or installed your software application was incorrect. 7 Printing garbled Different portions of the text garbled every time you print? text (2) The interface cable is too long, and spurious noise is corrupting the data. The maximum length for parallel cables is 3 meters. If your cable is longer than this, replace it with a shorter cable. -or- The printer is plugged into an outlet shared with another electrical device capable of generating noise, such as a photocopier, shredder or air conditioner. Plug the printer into a different outlet or consult a qualified technician to install a noise filter.

Problems and Solutions Without Messages 129 Printing overlap Another print job starts before the current job is finished? The flow of data from the host computer has been interrupted for some reason, and a job timeout has occurred. If data is not received for a specified length of time, the printer initiates a job timeout and terminates the job. After the job timeout, the printer automatically switches to the other interface when there is data waiting. You may have to increase the I/O TIMEOUT setting or disable it in the PARALLEL MENU.

Printing pages Data originally printed as one page now printing as two or more pages? If the time interval of the data sent by the software application to the printer is longer than the time interval before the printer regards a job as completed (the time to job timeout), the printer executes a job timeout, prints out only the data that has already been received, and terminates the job even if it is only partially completed. If the rest of the data are sent after the printer terminates the job, then the printer receives the data as a new job and starts printing on new pages. What was originally formatted to print on one page has been broken up into two or more pages. You may have to increase the I/O TIMEOUT setting or disable it in the PARALLEL MENU (see page 77).

Printing resolution Printer not printing at 1200 dpi? The printer does not have sufficient memory to recreate the entire page at 1200 dpi. Memory Reduction Technology has compressed the data to print at the highest possible resolution with the available resources. For consistent 1200 dpi printing of complex pages (i.e. pages with a large amount of graphics), you may need additional memory. Add memory DIMMs to your printer main circuit board (see Getting Started Guide).

Printing stops Printing stops midway during a job and won’t print the remaining pages? The flow of data from the host computer has been interrupted for some reason and caused a timeout. If no data are received for a specified length of time, the job is terminated. You may have to increase the I/O TIMEOUT setting or disable it in the PARALLEL MENU (see page 77).

130 Problems and Solutions Without Messages Printing won’t After you started printing, a computer message tells you it cannot start write to LPT1? The printer could not receive the data from the host computer because the printer took too long to process the current data in the printer. You may have to increase the I/O TIMEOUT setting or disable it in the PARALLEL MENU (see page 77). -or- The printer and host computer are not securely connected. Check the cable connection at the host computer and printer. On Line indicator off? Printer is off-line. Press Go to turn the indicator on and put the printer on-line.

High jam rates Has the printer printed more than 200,000 pages? misfeed, Canon recommends that you call for service when the printer has multiple sheet printed 200,000 pages. This helps maintain optimum performance from feed errors the printer. To check the number of pages that have been printed, use the Menu button to display SHOW PAGE COUNT in the printer control panel (see page 84). Is acceptable paper being used? Always use paper that is acceptable for this printer. See Print Media Specifications on pages 189 to 197 for detailed information on the paper acceptable for the printer. 7 Printing with black Printed pages are dirty or have white specks? spots or white The fixing roller inside the fixing assembly has become dirty with specks toner dust. Print the Cleaning Page to clean the fixing assembly inside the printer. See pages 161 to 162 for detailed information on cleaning the fixing assembly. The inside of the printer has become dirty with toner residue. Clean the transfer guide area with a clean cloth. See pages 125 to 126 for detailed information on cleaning the transfer guide. If the problem persists, repeat the cleaning procedure above a few times.

Problems and Solutions Without Messages 131 Responding to Error Messages

Call-for-service messages

Service messages are displayed when a serious problem is detected inside the printer. Every time you turn on the printer, it runs an internal test. If any problems are detected during the self-test or at any other time during operation, a service message will be displayed as follows, nn-nn ERROR: Where nn-nn is replaced by numbers. (e.g. 5F-50) If such a message persists, the printer requires servicing by a qualified technician. When service message appears, follow the procedure below: 1 As soon as a service message appears, turn the printer off and wait for a few moments. 2 Turn the printer on again and check the display to see if the printer returns to normal. If you see the READY message, the printer has returned to normal status and you can continue to use the printer.

If the service message still appears, make a note of the error numbers, turn the printer off and unplug power cord from the wall. 3 Before you call for service, you will need the following information:

■ The number of the error message. ■ Printer serial number (location described opposite page). ■ Place of purchase. ■ Nature of the problem. ■ Details of the action you have taken to try and clear the problem and the results.

132 Responding to Error Messages The serial number is located inside the printer.

The serial number consists of 3 letters followed by 5 numbers. 7

Follow the procedure on the opposite page to call for service if any of these situations occur: ■ If you find the power cord or plug is damaged. ■ If liquid has accidentally been spilt on the printer. ■ If the printer has been exposed to water. ■ If the printer is not operating normally and is making odd noises, emitting smoke or smells hot. CAUTION Never attempt to service the printer yourself except as explained in this guide. There are no user serviceable parts inside the printer. Adjust only those controls that are covered in these operating instructions. Improper adjustment could result in personal injury or damage requiring extensive repair.

Responding to Error Messages 133 Messages Table

This is a comprehensive list of printer messages. Some of the messages indicate errors or problems, and others inform you of the current status of the printer. If you have any questions, contact your local supplier. Messages marked with “ ( ) ” can be skipped by pressing Go.

FLASH OVERFLOW A memory overflow has occurred in the optional Flash ROM. The printer has received more font and macro data than it can hold in the available memory of the Flash ROM. The printer goes offline. Press Go to take the printer back online. Format the Flash ROM or delete font and macro data to create more space.

FLASH ERROR An error has occurred when trying to format, or read or write data to the optional Flash ROM. Replace the Flash ROM.

FLASH FORMAT The optional Flash ROM has been formatted using the FORMAT RESTART FLASH item. The printer will restart. No action required

FLASH The optional Flash ROM is being formatted. FORMATTING... No action required.

5F-50 ERROR A fuser overheating error. CALL FOR SERVICE Turn the printer off, wait 15 minutes and then turn the printer back on. If this error persists, turn the printer off, unplug power cord from the wall and call for service.

5F-52 ERROR A scanner motor or laser unit error. CALL FOR SERVICE If this error persists, call for service.

5F-54 ERROR A main motor failure error. CALL FOR SERVICE If this error persists, call for service.

5F-56 ERROR A duplex unit fan error. CALL FOR SERVICE This message only appears if an error occurs in the optional duplex unit. If this error persists, call for service.

5F-59 ERROR A fan failure error. CALL FOR SERVICE If this error persists, call for service.

5F-60 ERROR A duplex unit error. CALL FOR SERVICE If this error persists, call for service.

134 Responding to Error Messages 5F-61 ERROR An envelope feeder error. CALL FOR SERVICE If this error persists, call for service.

5F-62 ERROR A paper feeder error. CALL FOR SERVICE If this error persists, call for service.

6F-61 ERROR An internal ROM check error. CALL FOR SERVICE If this error persists, call for service.

6F-63 ERROR An internal DRAM error. CALL FOR SERVICE If this error persists, call for service.

6F-68 ERROR An NVRAM error. CALL FOR SERVICE Perform a cold reset (see page 60). If this error persists, call for service.

6F-7A ERROR An SRAM error in the AIR chip. CALL FOR SERVICE If this error persists, call for service.

COLD RESET You are pressing the Go button when you turn the printer on (see page 60). The printer is ready to perform a cold reset and restore the factory default settings. Release the Go button to perform the cold reset.

CONTEXT SAVE The context saving items (PCL SAVE or PS3 SAVE) in the ADJUSTED ( ) MEMCONFIG MENU have been adjusted automatically by the 7 printer operating system. This message is displayed when the printer has been turned on with the context saving feature enabled. However, due to manual changes to the printer control panel, there is not enough memory to support the setup. Press Go to continue operation.

CONTEXT SAVE You have pressed Go to go on-line after adjusting the context CHANGE ( ) saving feature. The printer is allocating enough memory for the context save feature. Press Go to enable the new setting and resume operation.

DUPLEX JAM A paper jam has occurred in the Duplex Unit DU-52. Remove the jammed paper from the paper path (see page 153). The top cover of the printer must be opened and closed to resume printing. Press Go to put the printer back on-line.

CASSETTE1 The cassette is not in the printer or is not correctly positioned. MISSING Install the indicated paper cassette in the printer. If the paper cassette is in the printer, remove, insert it again and ensure it is securely in position.

Responding to Error Messages 135 LOAD Load the appropriate tray with the correct paper size, according to IN ( ) the message.

tray size Load CASSETTE1 LETTER CASSETTE2 LEGAL MPT A4 ENV. EXEC ANY TRAY COM10 MONARCH DL C5 B5-JIS B5-ISO CUSTOM

CASSETTE1 The 500-sheet internal cassette CASSETTE2 The optional Canon 500 Sheet Paper Feed Unit PF-52 MPT The Multi-Purpose tray on the printer ENV. The optional Canon Envelope Feeder EF-52 ANY TRAY Any tray that can support Letter-, Legal, or A4-size paper.

LETTER Letter size paper: 8 1/2 in. × 11 in. LEGAL Legal size paper: 8 1/2 in. × 14 in. A4 210 mm × 297 mm EXEC Executive-size paper COM10 Commercial #10 envelopes MONARCH Monarch envelopes DL DL envelopes C5 C5 envelopes B5-JIS 182 mm × 257 mm B5-ISO B5 envelopes CUSTOM Paper loaded from the Multi-Purpose tray or manual feed. Any Unknown paper size

The specified paper source must be loaded with the requested paper size. To continue the print job, you may have to press Go.

If a paper source runs out of paper during printing, reloading the paper source will allow the printer to continue printing.

For manual feed, you need to press Go to continue printing.

LOAD ( ) Load the Multi-Purpose tray with the specified paper. IN MANUAL You must press Go to continue printing.

MEM ALLOC ERROR There is not enough memory available to process the data and print the page. If AUTOCONT is ON (CONFIG MENU), the print job will resume after 10 seconds. If AUTOCONT is OFF, you must press Go to resume printing. Check the printed page to ensure that it is complete.

136 Responding to Error Messages MEMORY A memory overflow has occurred. OVERFLOW The printer has received more data than it can hold in the available memory on the printer. This can occur if too many soft fonts, macros or complex graphics are sent to the printer. Press Go and the job will continue printing, although data may be lost. Simplify the print job by deleting unnecessary fonts or macros from the printer memory, or add additional memory to the printer (see Getting Started Guide).

MRT COMPRESSION The printer is using MRT Compression, with the possibility of print quality degration (lossy compression). MRT means memory reduction technology and refers to the hardware and software technologies required to reduce the amount of memory needed to print complex pages. No action required.

RESTORING This message is displayed when RESET=MENU is selected in the DEFAULTS RESET MENU. No action required.

RESETTING This message is displayed when RESET=PRINTER is selected in PRINTER the RESET MENU. No action required.

TONER CART No toner cartridge is installed in the printer, or the toner cartridge MISSING is not installed correctly. 7 Replace the toner cartridge or, if a toner cartridge is installed, remove it and insert it again. Ensure the toner cartridge is positioned correctly.

OPTION RAM ERROR This is an error caused by a RAM (DIMM) installed in the printer. An optional RAM has failed its startup diagnostic check. The optional RAM must be reinstalled or replaced.

OPTION ROM ERROR This is an error caused by a ROM (DIMM) (such as the A5 module) installed in the printer. An optional ROM has failed its startup diagnostic check. The optional ROM must be reprogrammed or replaced.

PAPER JAM A paper jam has occurred in the printer. Remove the jammed paper. The top cover must be opened and closed to resume printing. Press Go to put the printer back on-line (see page 143).

PAGES:#### This message is displayed when SHOW PAGE COUNT is selected in the TEST MENU, where #### is the total number of pages that have been printed by the printer. No action required.

Responding to Error Messages 137 PAUSED The printer is off-line. Press Go to take the printer on-line.

PRINTER OPEN The printer top cover is open. Close the printer top cover. Press Go to take the printer back on-line.

PRINTING... Printing is in progress. You will see this message if you try to take the printer off-line by pressing Go during printing. This message is also displayed when you are printing one of the internal demonstration or test pages. No action required. Wait for printing to finish.

READY Toner in the toner cartridge is low. TONER LOW Replace the toner cartridge as soon as possible (see page 118). The printer will continue to operate, but the image print quality will gradually deteriorate.

KEY NOT VALID This message is displayed when a button that is not enabled in the current function is pressed. Press the correct key to complete the current function (see page 12).

WARMING UP... The printer is warming up. Wait until the printer has warmed up and displays READY.

TOP BIN FULL The top output bin is full. Remove the paper from the top tray.

I/O INITIALIZING This massage is displayed when one of the network cards is establishing a connection to the network. No action required.

WRONG PAPER SIZE A paper size mismatch has occurred. More than one paper size has been found in the same tray. Inspect the trays for mismatched paper and correct.

NETWORK OPTION An incompatible network card has been installed in the printer. ERROR Replace the card. If this error persists, call for service. PARALLEL The parallel port is not communicating with the controller. INTERFACE ERROR Restart the printer. If this error persists, call for service.

ETHERNET The optional Ethernet card is not communicating with the OPTION ERROR controller. Replace the card.

138 Responding to Error Messages TOKEN RING The optional Token Ring card is not communicating with the OPTION ERROR controller. Replace the card.

PS OPTION An optional ROM DIMM has failed its startup test. ERROR Replace the ROM DIMM.

CLOSE The face-up tray is open when the printer is attempting to print a FACE-UP TRAY duplex job. Close the face-up tray.

+FORMAT FLASH This message appears when the FORMAT FLASH item is selected -IGNORE FLASH to format the optional Flash ROM. It may also appear when a Flash ROM with an unsupported format is installed and the power is turned on. Select + (press Value) to format the Flash ROM. Select - (press Shift and Value) to cancel the operation.

+REALLY FORMAT This message appears asking you to confirm that you want to -IGNORE FLASH format the optional Flash ROM if +FORMAT FLASH is selected in the message above. Select + (press Value) to begin formatting the Flash ROM. Select - (press Shift and Value) to cancel the operation.

LOAD CLEANING Load the Multi-Purpose tray with the Cleaning Page generated by 7 PAGE IN MANUAL the printer. You must press Go to feed the Cleaning Page through the printer to clean the fixing assembly.

Responding to Error Messages 139 Skipping error messages temporarily

Messages in the Messages Table marked with an arrow enclosed in a circle ( ) relate to minor problems that can be skipped temporarily. Overriding an error is only a temporary measure that allows you to complete the current print job. 1 Where an error can be skipped, press Go. 2 If the error can be skipped, you can complete the current print job. To cancel the message permanently, refer to the Messages Table and correct the problem (see page 134). Skipping error messages does not remove the cause of the problem. It only allows you to complete the current print job. Unless you take immediate action to solve the problem, the same error may occur again with similar print jobs.

Setting the printer to skip errors automatically

Follow this procedure to set the printer to skip minor error messages and automatically resume operation. With the automatic continue feature on, when a minor error occurs the printer will display the message, pause for 10 seconds and automatically resumes normal operation. This feature only works with minor errors. Errors that can be skipped are marked in the Messages Table ( ) (see page 134). 1 Press Go to take the printer off-line. At this time, make sure the On Line indicator is off. The READY message will change to PAUSED. 2 Press Menu to display the first menu title (PCL MENU) in the top line. 3 Press Menu repeatedly until you see CONFIG MENU in the top line. 4 Press Item to display the first item on the menu (JAMRECOVERY) in the bottom line. 5 Press Item until you see AUTOCONT=OFF in the bottom line. 6 Press Value to select AUTOCONT=ON. 7 Press Enter to save the selection. 8 Press Go to put the printer back on-line.

140 Responding to Error Messages Clearing Paper Jams

If a paper jam occurs during printing, the Alarm indicator will light and the message PAPER JAM will appear in the display.

Before removing the paper jam

Before removing any jammed paper, you must observe the following precautions.

CAUTION ¥ The fixing assembly and delivery areas may be hot. Wait until the printer has completely cooled down to avoid personal injury. Do not try to touch them while they are hot. ¥ If the fixing assembly is very hot when clearing paper jams near the fixing assembly, for example when printing a large number of prints, turn off the printer. Wait until the fixing assembly has cooled down before clearing the paper jam. 7

Wash off any toner from your hands or clothing immediately with cold water.

Clearing Paper Jams 141 Locating a paper jam

A paper jam can occur in any of the following locations shown below. You should check each location for jammed paper and remove it.

Area Page

z Face-up tray area 143 x Face-down tray area 144 c Imaging area 145 v Optional envelope feeder area (if installed) 147 b Multi-Purpose tray area 149 n Paper cassette area 150 m Optional 500-sheet paper feed unit area (if installed) 152 , Optional duplex unit area (if installed) 153

Paper jams can occur in more than one location at a time, so ensure all locations indicated in the illustration are checked.

142 Clearing Paper Jams Restarting a print after clearing a paper jam

Once the paper jam has been cleared, restart the print job as follows: 1 Close the top cover. The Alarm indicator goes off. 2 Press Go to resume printing. The setting of the JAM RECOVERY feature in the CONFIG MENU determines how the printer recovers after a paper jam (see page 72). ■ With jam recovery off, the printer does not automatically resume printing after the paper jam has been cleared. You must start the print job again from your software application. You may want to use this setting to conserve memory. ■ With jam recovery on, the printer reserves enough memory to hold data for a page that jams and automatically resumes printing the jammed page again. With this setting, printing speed is slightly slower. Use this setting if you have sufficient memory available. ■ Jam recovery can be set for PCL and PS personalities. z Face-up tray area 7

Gently pull out any jammed paper, as shown.

If the jammed paper cannot be easily removed, do not force it. This can happen when the trailing edge of the paper is still within the paper feed area. The pressure from the pressure roller must be released before the removing the paper. To do this, open the top cover and follow the instructions (page 146) to hold the green lever and flip the transfer guide up. Then, try removing the jammed paper from this area. After removing the paper, gently guide the transfer guide back to its original position.

Clearing Paper Jams 143 x Face-down tray area

1 Open the face-up tray by grasping the tab and pulling down the tray as shown.

■ If you can see the edge of the paper

Gently remove the jammed paper, as shown.

If the jammed paper cannot be easily removed, do not force it. This can happen when the trailing edge of the paper is still within the paper feed area. The pressure from the pressure roller must be released before the removing the paper. To do this, open the top cover and follow the instructions (see page 146) to hold the green lever and flip the transfer guide up. Then, try removing the jammed paper from this area. After removing the paper, gently guide the transfer guide back to its original position.

144 Clearing Paper Jams ■ If you cannot see the edge of the paper Grasp both edges of the paper, and gently pull it out from around the printer roller and toward you q. After the paper’s edge has rolled out, slowly pull the paper out toward you w.

If the jammed paper cannot be easily removed, do not force it. This can happen when the trailing edge of the paper is still within the paper feed area. The pressure from the pressure roller must be released before removing the paper. To do this, open the top cover and follow the instructions (see page 146) to hold the green lever and flip the transfer guide up. Then, try removing the jammed paper from this area. After removing the paper, gently guide the 7 transfer guide back to its original position. c Imaging area

1 Open the top cover q and remove the EP-52 cartridge w. Store the cartridge in its original protective bag to avoid exposure to light.

Clearing Paper Jams 145 2 While holding the green lever, flip the transfer guide up q. Gently ease the edge of the paper away from the guide w. After the paper rear-most edge has come out, slowly pull the paper toward you and out of the printer.

Transfer charging roller

¥ The spring for the transfer guide is strong. Always guide the transfer guide slowly back to its original position by holding the green lever. Never let it jump back by releasing the lever. ¥When removing the jammed paper, be careful not to touch the transfer charging roller. If the roller becomes dirty, the print quality will deteriorate.

3 If you cannot reach the paper, first open the tray q and remove the envelope feeder slot cover w from the printer if attached. Then, pull out the jammed paper r holding its leading edge while opening the release guide e as far as it will go as shown.

Replace the envelope feeder slot cover onto the printer after removing the jam.

146 Clearing Paper Jams v Optional envelope feeder area

¥ For details on how to install the envelope feeder, refer to the Getting Started Guide. ¥ Before inserting or removing the envelope feeder, ensure the power is switched off.

If the optional envelope feeder is installed, check the envelope feeder area:

1 Remove any envelopes from the envelope feeder. Lower the envelope pressure plate q and lift back in the extension tray w.

2 Press and hold the release button, then grasp the feeder by its sides q. Gently remove the envelope feeder from the printer w.

Pressing the release button

Clearing Paper Jams 147 3 Reach into the opening under the feeder and remove the jammed envelope.

4 To reinstall the envelope feeder, align the tabs on the envelope feeder with the slot on the printer. Gently slide the feeder into the slot as far as it will go.

If the jammed envelope is still within the paper feed area inside the printer, do not force it. Always release the transfer guide q inside the printer before removing the envelope w. After removing the envelope, gently guide the transfer guide back to its original position.

Holding the green lever

148 Clearing Paper Jams b Multi-Purpose tray area

1 If paper is jammed in the tray area follow the procedure on pages 145 to 146. 2 If you cannot easily reach the paper to clear the jam, slowly pull the jammed paper out from the front, as shown in the figure.

¥ Do not pull the jammed paper upwards when removing it from the printer. This could damage the paper sensor. 7

¥ If the paper does not come out easily, do not attempt to force it. Follow the instructions from step 2 of the Paper Cassette Area description to remove the jammed paper (see page 150).

Clearing Paper Jams 149 n Paper cassette area

1 Remove the paper cassette. If the optional paper feed unit is installed, be sure to remove its paper cassette first.

■ If you can see the edge of the paper Locate the jammed paper inside the printer and gently pull it out.

If the paper does not come out easily or you cannot grasp the edge of the paper easily, do not force it. Always release the transfer guide inside the printer before removing the paper (see page 151). After removing the paper, gently guide the transfer guide back to its original position.

150 Clearing Paper Jams ■ If you cannot see the edge of the paper 2 Open the top cover q and remove the EP-52 cartridge w. Store the cartridge in its original protective bag to avoid exposure to light.

3 Hold the green lever and flip the transfer guide up q, then slowly pull the paper out from below w.

Holding the green lever 7

Clearing Paper Jams 151 m Optional 500-sheet paper feed unit area

1 Before removing the paper cassette in the Canon 500 Sheet Paper Feed Unit PF-52, check inside the top cover. Open the top cover q and remove the EP-52 cartridge w. Store the cartridge in its original protective bag to avoid exposure to light.

■ If you can see the edge of the paper

Hold the green lever and flip the transfer guide up q, then slowly pull the paper out from below w.

Transfer charging roller

Holding the green lever

152 Clearing Paper Jams ■ If you cannot see the edge of the paper 2 Remove the 500-sheet universal paper cassette from the 500-sheet paper feed unit.

3 Locate the jammed paper inside the paper feed unit and gently pull it out.

¥ If the jammed paper is still within the paper feed area inside the printer, do not force it. Always release the transfer guide inside the printer before removing the paper (see page 152). ¥When removing the jammed paper, be careful not to touch the transfer charging roller. If the roller becomes dirty, the print quality will deteriorate.

, Optional duplex unit area

Before inserting or removing the duplex unit, make sure the power has been turned off.

If the optional Canon Duplex Unit DU-52 is installed, check the duplex unit as explained on the following pages:

Clearing Paper Jams 153 1 If paper is jammed in the duplex unit area, lift the rear of the duplex unit slightly. Then remove the unit from the printer.

CAUTION Always insert, or remove, the duplex unit fully. Never leave the unit only partially inserted. The unit may drop down, causing injury or damage.

■ If you can see the jammed paper

If you can see the jammed paper, follow the appropriate procedure below (A, B, or C) to remove the paper. A-1 If paper is jammed as shown in the figure, grasp both edges of the paper and gently pull it out of the duplex unit.

154 Clearing Paper Jams B-1 If paper is jammed as shown in the figure, lift the green transfer guide q and gently ease the edge of the paper away from the guide w.

B-2 When the paper’s edge comes out of the guide, gently pull the paper out towards you.

C-1 If paper is jammed as shown below, open the duplex unit paper jam release cover q. Gently pull the paper out as shown w.

Clearing Paper Jams 155 ■ If you cannot see the jammed paper

If you cannot see the jammed paper, follow the appropriate procedure below (A, B, or C) to remove the paper. A-1 If paper is jammed as shown in the figure, open the duplex unit paper jam release cover q. Grasp both edges of the paper, and gently pull the end of the paper toward you w.

A-2 When the end of the paper comes out, gently pull the paper out toward you.

156 Clearing Paper Jams B-1 If you cannot see the paper even after the duplex unit paper jam release cover is open, turn over the duplex unit.

B-2 If you can see the paper, remove it as shown below.

C-1 If you cannot see the paper even after performing procedures A and B, remove the paper cassette from the printer.

C-2 Locate the jammed paper inside the printer and gently pull it out.

Clearing Paper Jams 157 Correcting Poor Print Quality

When text is too light or dark ...

Follow this procedure to adjust the print density. Adjust the print density if printed text on your page is too light or too dark.

Print density can be adjusted within a range of 0 (lightest) to 15 (darkest). 1 Press Go to take the printer off-line. The On Line indicator goes off. 2 Press Menu to display the first menu title (PCL MENU) in the top line. 3 Press Menu repeatedly until CONFIG MENU appears. 4 Press Item to display the first menu item (JAMRECOVERY) in the bottom line. 5 Press Item repeatedly until DENSITY appears. 6 Increase the density for a darker print. Press Value to increase the number. The highest number you can set for the density is 15. -or- Decrease the density for a lighter print. Hold down Shift and press Value to decrease the number. The lowest number you can set for the density is 0.

7 When the setting you require is displayed, press Enter. 8 Press Go to put the printer on-line. The On Line light comes on and the printer is ready for use.

158 Correcting Poor Print Quality When you see vertical stripes or fading ...

If vertical white streaks or faded or white patches appear on the page, the toner supply in the toner cartridge may be low or unevenly distributed inside the cartridge.

Follow the instructions overleaf to ensure toner is evenly distributed inside the toner cartridge before you replace the cartridge. There are two good reasons for doing this: 7 ■ If toner supply is low, you may be able to redistribute the remaining toner and extend the service life of the cartridge. ■ Occasionally toner may collect on one side of the cartridge causing an uneven distribution of toner across the length of the cartridge. This may cause white vertical lines or white patches in your prints even when there is an ample supply of toner in the cartridge.

Correcting Poor Print Quality 159 1 Open the top cover by grasping it at both sides and lifting it up. 2 Grasp the cartridge by the grip, lift it slightly upwards, then pull the cartridge out and remove it from the printer.

3 Rock the cartridge gently to distribute the toner evenly inside the cartridge. Repeat this 5 or 6 times.

4 Replace the toner cartridge and fully close the top cover. ¥ Be sure the cartridge is properly inserted into the printer. The top cover will not close properly if the cartridge is not properly installed in the printer. ¥ If the top cover does not shut properly, do not force it. Open the top cover again, remove the toner cartridge, and reinsert the toner cartridge. Ensure the toner cartridge is positioned correctly before you close the top cover. 5 Start a print job and check the printed text. If this procedure did not correct this problem, replace the toner cartridge (see page 118).

160 Correcting Poor Print Quality When you see black spots or white specks ...

If black spots or white specks appear on the printed pages, the fixing roller inside the fixing assembly unit may be dirty.

Black spots Cleaning Page

Follow the instructions below to clean the fixing assembly by printing the Cleaning Page using the operation panel menus. 1 Remove any paper in the Multi-Purpose tray. (If the tray is closed, open it.) Make sure 7 that DUPLEX in the FEEDER MENU is set to OFF (see page 70).

2 Load one sheet of blank A4- or Letter-size copier paper (64 to 90 g/m2) into the tray and open the face-up tray.

3 Press Go to take the printer off-line. The On Line indicator goes off.

4 Set the PAGESIZE item in the PCL MENU and the MPTSIZE item in the FEEDER MENU to A4 or LETTER, according to the paper size you loaded in the tray. (See pages 63 and 69.) The settings for the paper size in PAGESIZE and MPTSIZE must be the same to print the Cleaning Page successfully. Otherwise, the error message WRONG PAPER SIZE will appear or a paper jam may occur.

5 Press Menu until you see TEST MENU in the top line.

6 Press Item until you see CLEANING PAGE in the bottom line.

7 Press Enter. The message LOAD A4 (or LETTER) IN MANUAL appears in the LCD panel.

8 Press Go to print the Cleaning Page. The printed page is delivered to the face-up tray.

9 Check that the message LOAD CLEANING PAGE IN MANUAL appears in the LCD panel. Correcting Poor Print Quality 161 10 Place the printed Cleaning Page into the tray with the printed side face down, and the top edge going into the printer first.

¥ Curling on the leading edge of the paper may cause the paper to wrinkle, misprint, or jam. Be sure to flatten it before placing the Cleaning Page on the tray again. ¥Make sure that the paper guides of the tray are set to the width of the paper. Printing problems may occur if the guides are set too loose or too tight. ¥We recommend that you clean the fixing assembly with the Cleaning Page (see pages 161 to 162) and clean the transfer guide area (see pages 125 to 126) with a soft clean cloth, each time you replace the toner cartridge.

11 Press Go to feed the Cleaning Page through the printer to clean the fixing assembly.

12 Press Go to put the printer back on-line. The On Line indicator comes on and the printer is ready for use.

Calling for service

If the printer requires servicing, turn it off and unplug its power cord from the wall. Keep this manual on hand for reference in case the service engineer asks you further questions. Before calling, make sure you have the following information. ¥ Product name ¥ Serial number—see page 15. (Do not remove this label as the service engineer will reference it during each service/maintenance visit.) ¥ Place of purchase ¥ Nature of problem ¥ Action taken to try and resolve the problem and results. 162 Correcting Poor Print Quality Reference

Appendix 1: Typeface Samples

Resident scalable font samples

MicroType samples

163 Resident bitmap font samples

Resident scalable barcode font samples

164 Appendix 1: Typeface Samples PostScript (option) font samples

Appendix 1: Typeface Samples 165 166 Appendix 1: Typeface Samples Adobe, PostScript, the Adobe logo and the PostScript logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. • registered trademark of Adobe Systems Incorporated * trademark of AlphaOmega Typography ¤ trademark of Apple Computer, Inc. •• registered trademark of Ludlow Type Foundry • registered trademark of International Typeface Corporation † trademark of Linotype-Hell AG and/or its subsidiaries § registered trademark of Marcel Olive ∨ trademark of Microsoft Corporation ‡ trademark of The Monotype Corporation ** trademark of Nebiolo

Appendix 1: Typeface Samples 167 Appendix 2: Symbol Sets Supported

Table A-3 Symbol Sets Supported by MicroType ●=Supported

Panel Typefaces Antique Clarend Garamond Letter Line CG CG Univers Albertus Coronet Courier Marigold Univers Display ID Symbol Sets Olive Cond. Antique Gothic Printer Omega Times Cond. ROMAN-8 8U Roman-8 ●●●●●●●●●●●●● ISOL1 0N ISO 8859-1 Latin1 ●●●●●●●●●●●●● ISOL2 2N ISO 8859-2 Latin2 ●●●●●●●●●●●●● ISOL5 5N ISO 8859-9 Latin5 ●●●●●●●●●●●●● PC-8 10U PC-8 ●●●●●●●●●●●●● PC-8DN 11U PC-8 Danish/Norwegian ●●●●●●●●●●●●● PC-850 12U PC-850 ●●●●●●●●●●●●● PC-852 17U PC-852 ●●●●●●●●●●●● PC-8TK 9T PC-Turkish ●●●●●●●●●●●● WINL1 19U Windows 3.1 Latin1 ●●●●●●●●●●●● WINL2 9E Windows 3.1 Latin2 ●●●●●●●●●●●● WINL5 5T Windows 3.1 Latin5 ●●●●●●●●●●●● DESKTOP 7J DeskTop ●●●●●●●●●●●● PSTEXT 10J PS Text ●●●●●●●●●●●● VNINTL 13J Ventura International ●●●●●●●●●●●● VNUS 14J Ventura US ●●●●●●●●●●●● MSPUBL 6J Microsoft Publishing ●●●●●●●●●●●● MATH-8 8M Math-8 ●●●●●●●●●●●● PSMATH 5M PS Math ●●●●●●●●●●●● VNMATH 6M Ventura Math ●●●●●●●●●●●● PIFONT 15U PI Font ●●●●●●●●●●●● LEGAL 1U Legal ●●●●●●●●●●●●● ISO4 1E ISO United Kingdom ●●●●●●●●●●●● ISO6 0U ASCII ●●●●●●●●●●●● ISO11 0S ISO Swedish:names ●●●●●●●●●●●● ISO15 0I ISO Italian ●●●●●●●●●●●● ISO17 2S ISO Spanish ●●●●●●●●●●●● ISO21 1G ISO German ●●●●●●●●●●●● ISO60 0D ISO Norwegian ●●●●●●●●●●●● ISO69 1F ISO French ●●●●●●●●●●●● WIN3.0 9U Windows 3.0 Latin1 ●●●●●●●●●●●● ISOL6 6N ISO 8859-10 Latin6 ●●●●●●●●●●●●● PC-775 26U PC-775 ●●●●●●●●●●●● PC-1004 9J PC-1004 (OS/2) ●●●●●●●●●●●● WIN BALT 19J Windows Baltic ●●●●●●●●●●●● PC-860 20U PC-860 Portugal ●●●●●●●●●●●● PC-865 25U PC-865 Norway ●●●●●●●●●●●● PC-8GR 14G PC-8 Greek Altemate CodePage437 ●●● MC TEXT 12J MC Text ●●●●●●●●●●●●

168 Appendix 2: Symbol Sets Supported Table A-4 Symbol Sets Supported — continued

●=Supported

Panel Typefaces Times New Arial Wingdings Symbol Display ID Symbol Sets Roman ROMAN-8 8U Roman-8 ●● ISOL1 0N ISO 8859-1 Latin1 ●● ISOL2 2N ISO 8859-2 Latin2 ●● ISOL5 5N ISO 8859-9 Latin5 ●● PC-8 10U PC-8 ●● PC-8DN 11U PC-8 Danish/Norwegian ●● PC-850 12U PC-850 ●● PC-852 17U PC-852 ●● PC-8TK 9T PC-Turkish ●● WINL1 19U Windows 3.1 Latin1 ●● WINL2 9E Windows 3.1 Latin2 ●● WINL5 5T Windows 3.1 Latin5 ●● DESKTOP 7J DeskTop ●● PSTEXT 10J PS Text ●● VNINTL 13J Ventura International ●● VNUS 14J Ventura US ●● MSPUBL 6J Microsoft Publishing ●● MATH-8 8M Math-8 ●● PSMATH 5M PS Math ●● VNMATH 6M Ventura Math ●● PIFONT 15U PI Font ●● LEGAL 1U Legal ●● ISO4 1E ISO United Kingdom ●● ISO6 0U ASCII ●● ISO11 0S ISO Swedish:names ●● ISO15 0I ISO Italian ●● ISO17 2S ISO Spanish ●● ISO21 1G ISO German ●● ISO60 0D ISO Norwegian ●● WIN3.0 9U Windows 3.0 Latin1 ●● ISOL6 6N ISO 8859-10 Latin6 ●● PC-775 26U PC-775 ●● PC-1004 9J PC-1004 (OS/2) ●● WIN BALT 19J Windows Baltic ●● PC-860 20U PC-860 Portugal ●● PC-865 25U PC-865 Norway ●● PC-8GR 14G PC-8 Greek Altemate CodePage437 ●● MC TEXT 12J MC Text ●● 19M Symbol ● 579L Wingdings ●

Appendix 2: Symbol Sets Supported 169 Fig. A-1 Roman-8 (R8)

ISO-6 Roman8R

Fig. A-2 ISO 8859/1 Latin 1

ECMA94L ECMA94R

170 Appendix 2: Symbol Sets Supported Fig. A-3 ISO 8859/2 Latin 2

ECMA94L I8859L2

Fig. A-4 ISO 8859/9 Latin 5

ECMA94L I8859L5

Appendix 2: Symbol Sets Supported 171 Fig. A-5 PC-8 Code Page 437

PC-8L PC-8R

Fig. A-6 PC-8 Danish/Norwegian

PC-8L PC-8DNR

172 Appendix 2: Symbol Sets Supported Fig. A-7 PC-850 Multilingual (PM)

PC-850L PC-850R

Fig. A-8 PC-852 Latin 2

PC-850L PC-852R

Appendix 2: Symbol Sets Supported 173 Fig. A-9 PC-Turkish

PC-8L PC-8TKR

Fig. A-10 Windows Latin 1

Win31L Win31R

174 Appendix 2: Symbol Sets Supported Fig. A-11 Windows Latin 2

Win31L Win31L2R

Fig. A-12 Windows Latin 5

Win31L Win31L5R

Appendix 2: Symbol Sets Supported 175 Fig. A-13 Desk Top

ISO-6 DeskTPR

Fig. A-14 PS Text

VentrIL PSTextR

176 Appendix 2: Symbol Sets Supported Fig. A-15 Ventura International

VentrIL VentrIR

Fig. A-16 Ventura US

VentrIL VentrUR

Appendix 2: Symbol Sets Supported 177 Fig. A-17 Microsoft Publishing

MicPubL MicPubR

Fig. A-18 Math-8

Math8L Math8R

178 Appendix 2: Symbol Sets Supported Fig. A-19 PS Math

PSMathL PSMathR

Fig. A-20 Ventura Math

VentrML VentrMR

Appendix 2: Symbol Sets Supported 179 Fig. A-21 PiFont

Fig. A-22 Legal

180 Appendix 2: Symbol Sets Supported Fig. A-23 Windows 3.0 Latin 1

ECMA94L Win30R

Fig. A-24 MC Text

MacTxtL MacTxtR

Appendix 2: Symbol Sets Supported 181 Fig. A-25 Symbol Font

SymFntL SymFntR

Fig. A-26 Wingdings Font

WingdgL WingdgR

182 Appendix 2: Symbol Sets Supported Fig. A-27 PC-860 Portugal

PC-860L PC-860PRT

Fig. A-28 PC-865 Norway

PC-865L PC-865NR

Appendix 2: Symbol Sets Supported 183 Fig. A-29 PC-8 Greek

PC-8L PC-8GR

Fig. A-30 OCR-A

184 Appendix 2: Symbol Sets Supported Fig. A-31 OCR-B

Fig. A-32 3 of 9 Barcode

Appendix 2: Symbol Sets Supported 185 Fig. A-33 UPC/EAN Barcode

Fig. A-34 Code 128 Barcode

186 Appendix 2: Symbol Sets Supported Fig. A-35 Interleaved 2 of 5 Barcode

Appendix 2: Symbol Sets Supported 187 ISO substitution table

The shaded characters in the table are replaced with the corresponding ones in the following table according to the graphic set used.

188 Appendix 2: Symbol Sets Supported Appendix 3: Print Media Specifications This appendix describes paper and other media that can be used with this printer. Using print media that meet these specifications ensures high print quality and minimises problems such as paper jams. Before you order paper in large quantities for your printer, always test the paper in the printer to ensure that it performs properly.

General specifications Canon cannot guarantee printer performance with print media that does not meet the specifications outlined below. Table A-1 Standard Paper Input Sources

Input Source Print Media Size Weight

Internal 500 sheet Plain paper Letter 8 1/2 × 11 in. 60 to 105 g/m2 cassette Legal 8 1/2 × 14 in. (16 to 28 lbs.) A4 210 × 297 mm

Optional 500 sheet Plain paper Letter 8 1/2 × 11 in. 60 to 105 g/m2 feeder cassette Legal 8 1/2 × 14 in. (16 to 28 lbs.) A4 210 × 297 mm B5-JIS 182 × 257 mm Executive 7 1/4 × 10 1/2 in. CUSTOM 148.5 × 210 mm (5 27/32 × 8 9/32 in.), 182 × 257 mm to 215.9 ×355.6 mm (7 3/16 × 10 1/32 in. to 8 1/2 × 13 7/32 in.)

Multi-Purpose tray Plain paper any size from 60 to 128 g/m2 98.4 × 190 mm to 215.9 × 355.6 mm (16 to 34 lbs.) (3 7/8 × 7 1/2 in. to 8 1/2 × 14 in.)

Transparency film Letter 8 1/2 × 11 in. – A4 210 × 297 mm

Adhesive labels Letter 8 1/2 × 11 in. – A4 210 × 297 mm

Envelopes any size from – 98.4 × 190 mm to 215.9 × 355.6 mm (3 7/8 × 7 1/2 in. to 8 1/2 × 14 in.) including: Com 10 4 1/8 × 9 1/2 in. (104.7 × 241.3 mm) MONARCH 3 7/8 × 7 1/2 in. (98.4 × 190.5 mm) DL 4.3 × 8.6 in. (110 × 220 mm) C5 6.4 × 9.0 in. (162 × 229 mm) B5 7.0 × 9.9 in. (176 × 250 mm)

Appendix 3: Print Media Specifications 189 Table A-2 Optional Paper Input Sources

Input Source Print Media Size Dimensions Weight

Envelope Feeder EF-52 Envelopes Any size from – 98.4 × 190 mm to 215.9 × 355.6 (3 7/8 × 7 1/2 in. to 8 1/2 × 14 in.) Including: Commercial #10 4 1/8 × 9 1/2 in. (104.7 × 241.3 mm) MONARCH 3 7/8 × 7 1/2 in. (98.4 × 190.5 mm) DL 4 1/4 × 8 5/8 in. (110 × 220 mm) C5 6 3/8 × 9 in. (162 × 229 mm) B5 7 × 9 7/8 in. (176 × 250 mm)

Duplex Unit DU-52 Plain paper Letter 8 1/2 × 11 in. 60 to 105 g/m2 Legal 8 1/2 × 14 in. (16 to 28 lbs.) A4 210 × 297 mm B5–JIS 182 × 257 mm Executive 7 1/4 × 10 1/2 in.

Plain white paper

Plain white paper must meet the following general requirements: ■ Paper weight must meet the specifications listed in Tables A-1 and A-2. Heavier or lighter paper can cause paper feed failures, paper jams and excessive wear on the printer. ■ Must be precisely cut and smooth. ■ Uniform physical characteristics and free of paper dust and lint. ■ Paper must not be wrinkled, curled, torn, marked or have folded corners. ■ Delivered in sealed packs, protected from humidity and physical damage. ■ Never use any type of pre-printed paper (e.g. letterhead) that will melt, degrade— or emit fumes at high temperatures of 190°C (374°F).

190 Appendix 3: Print Media Specifications Colored paper

Colored paper can be used in this printer provided the following requirements are met: ■ The paper must be able to withstand temperatures of 190°C (374°F) without degradation from the printer’s fixing assembly. ■ The paper must be free of color coating. ■ Colored paper should meet the same specifications for plain paper listed in Tables A-1 and A-2 (see pages 189 to 190).

Heavy (thick) paper

Do not use extremely heavy or stiff paper. Heavy paper can cause paper feed failure, paper jams and excessive wear inside the printer. Use only paper of a weight within the specifications for plain paper in Tables A-1 and A-2 (see pages 189 to 190). For best results, feed heavier paper through the Multi-Purpose tray.

Appendix 3: Print Media Specifications 191 Paper you can’t use!

Never use the following types of paper: ■ Paper that contains any material that melts, vaporizes, discolors or gives off dangerous fumes when exposed to high temperature. Paper is exposed to high temperatures of 190°C (374°F) for 0.1 second in the fixing assembly inside the printer. ■ Paper that is rough, extremely smooth or glossy. ■ Specially treated paper like carbon paper, adhesive paper or paper with a vinyl surface. ■ Paper that is wavy, curled, creased or moist.

■ Damaged or wrinkled paper or paper of irregular shape.

■ Paper with cutouts or perforations. ■ Paper stapled, clipped or tied with ribbon.

192 Appendix 3: Print Media Specifications Transparency film

We recommend use of Canon transparency film. Transparency film must be capable of withstanding high temperatures of 190°C (374°F).

Adhesive labels

Adhesive labels can be used in the printer provided they are suitable for use in laser printers. They should be fed from the Multi-Purpose tray. Attempting to print on inappropriate labels can cause serious damage to the printer. You must follow the guidelines below when you print on adhesive labels. ■ The print face of the label sheets must be of ordinary matte finish, similar to copy paper. ■ The label sheet must be able to withstand high temperatures of 190°C (374°F). ■ The paper backing must not be made of easily removable coated paper. ■ Never use labels with exposed adhesive. Exposed adhesive can stick to the photosensitive drum of the toner cartridge or roller, causing labels to peel off and cause paper jams and serious damage to the printer.

Appendix 3: Print Media Specifications 193 Envelopes

You can print envelopes by feeding them from the Multi-Purpose tray or the optional Envelope Feeder EF-52. Only use good quality envelopes. Check envelopes and ensure the following conditions are met: ■ The weight is within the specifications for envelopes described in Tables A-1 and A-2 (see pages 189 to 190). ■ Edges are square and sharply folded. ■ Joints are diagonal and flaps are the ordinary gummed type. This is the most common type of envelope for office use. This design is sturdy and can withstand being fed through the printer. Never use the following types of envelopes: ■ Envelopes that are damaged, curled, wrinkled or irregular in shape. Flaps must be folded closed and flat.

■ Envelopes with fasteners, snaps or windows made of artificial materials such as metal or plastic. Metal and plastic fasteners can cause serious damage to the printer.

194 Appendix 3: Print Media Specifications ■ Envelopes with peel-off strips.

■ Poor quality envelopes, including baggy envelopes or envelopes that are not square and straight. ■ Envelopes with treated surfaces that might discolor, melt or emit fumes when exposed to high temperatures of 190°C (374°F).

Appendix 3: Print Media Specifications 195 Storing paper

Handling and storing paper properly will ensure high print quality and prevent potential paper jams. Using paper that is crumpled or exposed to moisture or direct sunlight during improper storage or handling can contribute to poor print quality and paper jams. Follow these guidelines when you store and handle paper. ■ Choose an appropriate location for storage. For best performance, keep the ambient storage and work area temperature at 20°C (±3°C) or 68°F (±5°F). Keep the relative humidity at 45% (±5%). ■ Guard against moisture. Paper quality degrades in a moist environment. Store all unused paper in its wrapper. Never store paper on the floor where water and moisture can collect. In areas of high humidity you may need to store paper in a specially designed storage box.

■ Avoid direct sunlight. Exposure to direct sunlight can dramatically degrade paper quality. Store paper away from sunlight and keep unused paper in its wrapper. ■ Avoid sudden changes in temperature or humidity. If paper is moved between locations that differ widely in temperature or humidity, it may curl. If this situation cannot be avoided, store the paper in the work area by the printer for at least one day to give the paper time to adjust to the new conditions. ■ Avoid physical damage to stored paper. Store paper on a flat surface to avoid creasing or curling. Never store paper on its end or lean it against something.

196 Appendix 3: Print Media Specifications Handling paper

■ Check the paper and ensure it is not torn, folded or otherwise damaged. ■ Leave unused paper in its wrapper. ■ Never mix different types of paper when you load the cassette or Multi-Purpose tray. ■ Always wait until the cassette or tray is empty before loading fresh paper . This will help avoid paper jams. ■ If paper in the output tray is excessively curled, turn over the paper stack in the cassette or tray.

Appendix 3: Print Media Specifications 197 Appendix 4: Printer Specifications

Operating specifications

PRINTING SYSTEM

Type Desktop page printer

Printing method Electro-photographic printing with laser beam scanning

PERFORMANCE

Resolution 1200 × 1200 and 600 × 600 dpi (dots per inch)

Printing speed for 17 pages per minute at 600 × 600 dpi letter size paper: 8.5 pages per minute at 1200 × 1200 dpi Printing speed for A4 16 pages per minute at 600 × 600 dpi size paper: 8 pages per minute at 1200 × 1200 dpi

Warm-up time Less than 25 sec. at 20°C (68°F)

First print output time Less than 15.4 sec. (Face-down delivery) Less than 14.3 sec. (Face-up delivery) (room temperature: 20°C (68°F), with A4-size paper 16 ppm/600 dpi)

NOISE LEVEL

NOISE LEVEL Declared noise emissions in accordance with ISO 9296:

During Printing During Standby Sound Pressure Level: 62 dB max. (A) 51 dB max. (A) (Bystander positions) Sound Power Level 6.6 B max. 6.4 B max.

Print speed is dependent on the complexity of the data on a page and the efficiency of your software. Complicated graphic data may also slow down printing.

198 Appendix 4: Printer Specifications TRAY CAPACITY AND PAPER FEED

Paper feed Standard Paper cassette, Multi-Purpose tray Options Canon Envelope Feeder EF-52 Canon Duplex Unit DU-52 Canon 500 Sheet Paper Feed Unit PF-52

Cassette Universal paper cassette

Paper output tray Face-up tray—when opened for face-up delivery Face-down tray—when face-up tray is closed for face-down delivery.

Paper input capacity Standard 500 sheet cassette (80 g/m2 or 21 lbs. paper) 100 sheet Multi-Purpose tray (80 g/m2 or 21 lbs. paper) Options 500 sheet paper feed unit (80 g/m2 or 21 lbs. paper) 75 sheet envelope feeder

Paper output tray capacity 250 sheet face-down delivery (80 g/m2 or 21 lbs. paper) 50 sheet face-up delivery (80 g/m2 or 21 lbs. paper)

Duplex printing Requires optional Canon Duplex Unit DU-52

Print Media Requirements See page 189.

PHYSICAL DIMENSIONS

Dimensions (W × D × H) Standard 400 × 507 × 346 mm (15 3/4 × 19 15/16 × 13 5/8 in.) Options Canon 500 Sheet Paper Feed Unit PF-52 390 × 493 × 129 mm (15 1/3 × 19 3/8 × 5 in.) Canon Envelope Feeder EF-52 328 × 354 × 113 mm (12 15/16 × 13 15/16 × 4 7/16 in.) Canon Duplex Unit DU-52 319 × 360 × 141 mm (12 1/2 × 14 3/8 × 5 1/2 in.)

Weight (no toner cartridge) Printer body approx. 20.0 kg (44 lbs.) Canon EP-52 Toner Cartridge approx. 1.5 kg (3 1/3 lbs.) Canon 500 Sheet Paper Feed Unit PF-52 approx. 6.8 kg (15 lbs.) Canon Envelope Feeder EF-52 approx. 2.2 kg (4 7/8 lbs.) Canon Duplex Unit DU-52 approx. 6.5 kg (14 1/3 lbs.)

ELECTRICAL REQUIREMENTS

Power source 220-240V AC (-10% +6%) 50-60 Hz ( ±2 Hz)

Average power During printing approx. 530 W consumption During standby approx. 18 W

Appendix 4: Printer Specifications 199 Average power approx. 0.19 W/H consumption when plugged in with power switch off

ENVIRONMENTAL REQUIREMENTS

Operating Storage

Temperature 7.5°C to 32.5°C (46 to 90.5°F) 0°C to 35°C (32 to 95°F) Humidity 10 to 80% RH (no condensation)5 to 95% RH (no condensation)

Controller specifications

CPU RISC processor: Intel 960HD-50

Memory (RAM) Standard 4 MB (megabyte) Max. memory 36 MB ROM 4 MB ROM DIMM sockets 3 RAM DIMM sockets 2

Host interface Standard IEEE 1284 compliant parallel Optional Ethernet and Token Ring

User interface 16 character, 2 line Liquid Crystal Display (LCD), 3 LEDs, and 6 buttons

Special functions Automatic Image Refinement

200 Appendix 4: Printer Specifications Software Specifications

Language Standard: PCL 5e plus PCL6 Option: Adobe PostScript 3

Resident fonts 45 MicroType fonts (scalable fonts) 27 TrueType fonts 9 Bitmap fonts

Optional fonts 136 fonts for A5 module

Scaler UFST (Universal Font Scaling Technology by Bayer Corporation.)

Other features Automatic interface switching Automatic language switching when optional PostScript module installed. Memory enhancement by Memory Reduction Technology.

This printer's parallel interface supports only nibble mode of IEEE 1284.

Optional Canon Adobe® PostScript® 3™ Module A5 Specifications

Page description language Adobe PostScript 3

ROM size 4 MB

Resident fonts Total 136 fonts: 24 Type 2 Fonts 112 Type 14 Fonts See pages 165 to 167 for details.

Minimum RAM size required 4 MB

Envelope feeder Default envelope size is COM 10 if envelope feeder is installed.

Host interface Ethernet/Fast Ethernet/Token Ring with optional Network cards are installed or parallel.

Printable area

PCL/PS Reduced to 5 mm (7/32 in.) each from top and bottom edges and 4 mm (5/32 in.) each from left and right edges.

Appendix 4: Printer Specifications 201 Interface specifications

Parallel Interface Specifications

pin signal pin signal

1 DATA STROBE 19 GND 2 DATA 1 20 GND 3 DATA 2 21 GND 4 DATA 3 22 GND 5 DATA 4 23 GND 6 DATA 5 24 GND 7 DATA 6 25 GND 8 DATA 7 26 GND 9 DATA 8 27 GND 10 ACKNLG 28 GND 11 BUSY 29 GND 12 CALL(PE) 30 INPUT PRIME RET 13 SELECT 31 INPUT PRIME 14 AUTO FD 32 FAULT 15 NC 33 AUXOUT1* 16 0V 34 NC 17 CHASSIS GND 35 AUXOUT2* 18 +5V 36 NC

NC : Not Connected * : Not used

Fig. A-1 Parallel pin assignment

Pin assignment

202 Appendix 4: Printer Specifications Fig. A-2 Parallel connections

2 DATA 1 – 8 9 DATA STROBE 1 ACKNLG 10 BUSY External 11 device FAULT 32 (Host AUTO FD Printer computer, 14 SELECT etc.) 13

CALL(PE) 12

INPUT PRIME 31

Fig. A-3 Example: Parallel interface cable connectors

Connector: Amphenol 57-3060 or equivalent Cable: Shielded cable (Max. length: 3 m) Hood: Shielded processed metal or metal coated

Appendix 4: Printer Specifications 203 Glossary

Glossary of Selected Terms

automatic continue A function that automatically cancels errors 10 seconds after they occur to allow printing to continue. Only certain errors can be automatically skipped.

automatic image refinement Automatically refines your printed text and illustrations by smoothing the jagged edges on curves and diagonal lines.

automatic personality switching If you install the A5 module for Adobe PostScript 3, your printer can switch automatically between PCL or PostScript depending on the data it receives.

banding The process of creating a whole page of data in strips. The banding method uses less memory because the data is in a compressed format before strip composition.

bit An acronym for binary digit written as either a 0 or 1.

bitmap A graphic image made up of a matrix of dots called pixels (picture elements). The printer can print bitmapped fonts and graphics.

bitmapped fonts Fonts created with bitmap images made up of a matrix of dots. Vector fonts however, are generated with mathematical formulas.

204 Glossary bold A printed character that is wider and darker than a normal character. Bold characters are usually used in titles and headings. buffer An area of the printer memory that holds data sent from the computer. The buffer holds an entire page until it is printed. bug A defect that adversely affects the operation of a computer system. built-in macros Programmed formats built into the printer and accessed by macro numbers. byte The amount of memory space to store a single character, number, letter or symbol. One byte consists of 8 binary digits (bits). 1024 bytes is one kilobyte.

C character In computer terminology, characters usually include letters of the alphabet, numbers, symbols, punctuation marks, etc. character code table Letters and symbols to be printed are sent in the form of codes from the host computer to the printer. The codes are composed of two-digit characters such as 23 or 5B (hexadecimal). A character code table shows the correspondence between the host computer and printer. The arrangement of characters in a table are determined by the arrangement of the graphic set. character pitch Commonly measured as the number of characters per inch (cpi). This term is usually applied only to fixed pitch fonts and not proportional fonts. In a fixed font, all the characters are the same width. In a proportional font, the characters are of varying width. See proportional spacing. character set The complete collection of characters and symbols that constitute all elements of a set. The printer uses these characters and symbols for printing and coding after it receives data from the printer.

Glossary 205 character size 1 Characters are measured in point sizes where one point is /72". For example, a 24-point 1 24 font contains characters /3" ( /72") high, measured from the top of the tallest character to the tails, the bottom portions of y’s and j’s that descend below the text line.

cleaning page A special sheet that is printed and then fed through the printer again to clean the fixing assembly.

column pitch The terms column and character are often used interchangeably because 1 character occupies one column width. Columns (characters) are measured in columns per inch (cpi). Common settings are 10, 12, 15 cpi.

command An instruction that tells the printer to perform a function. Commands are sent to the printer through the interface cable; the printer can receive these commands only when the printer is on-line.

configuration The collection of settings that set up communication between the printer and host computer. When you use the printer control buttons or software application program to set up the parallel interface parameters, you are modifying the printer’s configuration.

context saving A memory management feature. Normally, resources downloaded to the printer for a print job are lost if the printer switches to another personality to execute another job. However, with additional memory, context saving can be turned on to hold resources in the memory, even if the printer switches to another personality. See also resource.

control panel See printer control panel.

cpi Characters per inch. (Also, columns per inch.) A unit of measurement for a fixed font. Since all the characters are the same width, one measured inch will always contain the same number of characters.

cut sheets Each sheet is cut and separated. Used in copy machines and laser printers.

206 Glossary D data bits The number of bits (usually 7 or 8) contained in a packet of data that is being communicated from one computer to another via a network or modem. dB Stands for decibel, a unit of measurement for the intensity of sound generated by equipment. The lower the measurement, the lower the noise level. default A setting or value that remains in effect until you turn the printer on or off or change the numeric setting. The printing environment is set at the factory before the printer is shipped. These settings are called factory defaults and remain in effect until you change them. If you change a setting, this becomes the default and remains in effect even after you turn the printer off. This new setting is called simply a default or power- on default. You can restore the factory defaults by initializing the printer with a cold reset.

DIMM DIMM stands for dual in-line memory module. Memory DIMMs are optional plug- in attachments for ROM sockets on the main circuit board inside the printer. There are two ROM sockets provided for ROM DIMMs. The A5 module for Adobe PostScript 3 and the Flash ROM. There are also two RAM DIMM sockets each of which can hold up to 16 MB of RAM memory. dot matrix A pattern of dots arranged in a matrix used to form characters. The larger the matrix, the finer the character. For example, because a 1200-dot matrix can use more dots; it can produce a character more refined than one from a 600-dot matrix. dot matrix printer A non-letter quality impact printer in which the print head consists of tiny solenoids that drive small wires onto an ink ribbon to form patterns of dots on paper between the print head and platen. downloaded fonts See soft fonts.

Glossary 207 dpi Stands for dots per inch, a unit of measurement for indicating a printer’s resolution.

duplex Two-sided printing or printing on both sides of a page. Duplex printing requires purchase and installation of the Duplex Unit DU-52 and an additional 4 MB of memory.

emulation A feature that allows the printer to emulate or take on the personality of another printer. If you install the optional A5 module for Adobe PostScript 3 software, your printer can emulate a PostScript printer.

envelope feeder An optional accessory (Canon Envelope Feeder EF-52) that allows you to stack and feed envelopes to the printer.

EP-52 cartridge A sealed cartridge that contains the super-fine toner and photosensitive drum for laser printing. This disposable toner cartridge has a service life of about 10,000 pages.

error message A message that appears in the display when a problem occurs. Some minor messages can be skipped by pressing Go.

error skip See automatic continue.

208 Glossary F factory default A value programmed into the printer’s memory at the factory before shipping. The value is permanently stored in ROM (read only memory) and cannot be modified by the user. Unless you change the settings, factory default settings are enabled every time you turn the printer on. See also default. fixed spacing Used in a fixed font where all the characters are of the same width. Fixed spacing is also referred to as pitch and is measured in characters per inch.

Flash ROM Additional memory that is used to store font and macro data. Use of additional Flash ROM memory requires the purchase and installation of the Canon Flash ROM Module FR5. font A complete set of characters of the same size and style; all the letters, numbers, punctuation marks and symbols have a similar appearance. font list Lists all the fonts currently available in the printer. Available PCL fonts and PostScript fonts are listed separately. form feed A printer command that stops printing on a page and ejects the page from the printer. If this command is not sent from the host computer at page end, unprinted data may remain in the printer. If a print job is completed and the On Line indicator continues to blink, there is unprinted data in the print. Press Shift and Go to print all the data remaining in the printer. free RAM The total amount of RAM currently available in the printer for downloading fonts from the host computer, registering overlay forms, etc. fuser assembly Fixes the toner onto the paper or other media with heat and pressure. Located inside the printer, the fuser assembly reaches temperatures of 190°C (374°F) during operation.

Glossary 209 G

graphic A drawing or diagram created with a graphics application program.

graphic set The rule that defines the correspondence between the host computer and the printer, and determines the arrangement of characters in the character code table.

handshake A communication signal between the host computer and the printer. Before the host computer sends data to the printer, the computer sends a signal to the printer that asks if the printer is ready to receive the data. When the printer is ready, it sends a signal that it is ready to receive. After the data transmission is completed, signals to confirm the successful completion of the transfer are sent between the host computer and the printer. This form of communication is called a handshake.

host computer The computer connected to a printer and used to drive the printer when it is on-line.

initialize Returning the printer to its factory set values. These are the initial values programmed into the printer’s memory before shipping from the factory. The printing environment settings change the power-on defaults. When you initialize the printer, you erase all power-on defaults and restore the printer to its factory defaults.

interface The connection between two devices, such as your printer and host computer, that allows them to communicate. Your printer has a parallel interface.

interface cable The cable used to connect your printer and host computer. You must use a parallel cable for the parallel interface.

210 Glossary ISO Stands for International Organization for Standardization (or International Standards Organization) which has standardized codes for information exchange.

J job The collection of data that goes into printing. A job begins with a start command at the beginning of the first page of a document and ends with an end command on the last page. Once a job has started, no other job can be executed until it is complete. job timeout A feature that terminates a job if nothing is received by the printer for a specified length of time. For example, if a job is suspended before it is completed and the printer does not receive the printer end command, the printer will terminate the job automatically to free the printer for the next job.

K kilobyte 1,024 bytes of information or storage space. The kilobyte is often rounded to an even 1,000 and is abbreviated in this documentation as KB.

L landscape See orientation.

Glossary 211 M

macro A file holding commands to perform a task. A macro saved as a start-up macro can be executed from the printer control panel.

megabyte 1,024 kilobytes (1,048,576 bytes) of information or storage space. Abbreviated as MB in this manual.

memory The printer’s data storage area. See also NVRAM, RAM, and ROM.

menu A collection of items you can select for setting or changing. The items of the menus can be displayed one at a time, in the display of the printer control panel.

Multi-Purpose tray A tray that folds out from your printer and can hold a variety of print media, including cut sheet standard paper, envelopes, adhesive labels and transparencies.

NVRAM Stands for Non-Volatile Random Access Memory. This type of memory retains data even after the power is turned off and turned on again. When you modify the printing environment, you change the settings in NVRAM. You can erase these defaults and restore the factory defaults by performing a cold reset.

oblique A type of print style. Oblique is the same as italic in some font styles.

212 Glossary off-line When the printer is off-line, you cannot print, but you can use the buttons on the printer control panel to view and change the printer settings. When the On Line indicator is off, the printer is off-line. The printer must be off-line before you can press the other buttons to display the printer menus, items and values. Press Go to take the printer on-line and off-line. on-line When the printer is on-line, it is ready to print. Every time you start a print job, check the On Line indicator to ensure it is on. If you press other buttons on the printer control panel while the printer is on-line, the printer will beep to tell you that these buttons are presently disabled. Press Go to take the printer on-line and off-line. orientation Refers to the direction of printing on the page. Printing across the width of the page is called portrait orientation and printing across the length of the page is called landscape orientation.

P paper jam When a sheet of paper stops in the printer. A jam must be removed before you can continue printing. parallel interface Transmits data in one-byte segments along a parallel cable. parity Parity is set to odd, even or none. It checks to see if data has been sent correctly or not.

PCL See personality. personality A personality refers to the languages supported by the printer. The printer supports two personalities: PCL and PostScript. For a printer to respond properly to the print data stream, it must have the correct personality that can interpret the data and execute the commands as they come down from the host computer. pitch The number of characters per measured inch. The term pitch is applied only to fixed fonts. Glossary 213 portrait See orientation.

PostScript See personality.

printable area The area of a page on which the printer can reproduce text or graphics. There is a very small border around the edge of the paper where nothing can be printed.

print density The relative thickness of printed lines. The thicker the line, the darker it looks.

printer control panel The panel on the front of the printer that consists of the indicators, buttons and display. Use the printer control panel to take the printer off-line and on-line and to change the printing environment settings.

printer driver A program that sets up and controls communication between the printer and the host computer.

printing environment Printing conditions such as font selection, line spacing, page format, number of copies, etc. Use your software application program to set up how your printer operates. However, if this is not possible, you can also use the printer control panel buttons to set up the printing environment.

proportional spacing Printed text where each character is of a different width. For example, if you look closely at a proportionally spaced text you see that a W is much wider than an I. Documents prepared using proportional spacing have a more professional look.

protocol Values required for communication between the host computer and printer. Use the printer control panel buttons to set up the printing environment parameters for the parallel interface or optional network interface cards.

PS Stands for proportional spacing. (also PostScript)

214 Glossary R

RAM Stands for Random Access Memory, volatile memory in a printer or host computer that is erased every time the system is turned off. For example, soft fonts are downloaded to RAM and then erased when the printer is turned off. resident fonts Fonts built into the printer. Also called internal fonts. resolution The density of the dots output by a printer and expressed in dots per inch (dpi). Low resolution like 600 dpi causes characters to have a jagged appearance. Higher resolution around 1200 dpi allows the printer to produce smoother curves and angles because it is using more dots to create each character. This printer prints at 1200 or 600 dpi. resource Refers to any information downloaded from the host computer so the printer personality can execute a print job. Resources include information such as fonts, macros, forms and other temporary information that is lost after the printer is turned off or after it switches personalities. Also see context saving.

ROM Stands for Read Only Memory, a type of printer memory that cannot be modified by the user and is not deleted even if the printer is turned off. The ROM holds all the factory settings programmed into the printer before it leaves the factory.

S scalable font A font that is not fixed in pitch, size or orientation. The character size can be scaled with a software application program to any size or orientation you want. shielded cable A cable used for data transfer, sheathed with a metallic cover to guard against electromagnetic noise generated by other equipment or energy fields.

Glossary 215 simplex Printing on one side of a sheet of paper. The reverse remains unprinted. See also duplex.

soft fonts Fonts purchased separately on disk and downloaded with software from the host computer to the printer. Soft fonts reside in the printer memory only long enough to be used for printing. They must be downloaded for every print job. On the other hand, permanent soft fonts reside in the memory until the printer is turned off. Soft fonts are not listed in a printed font list.

software application A program installed and run on your computer. A word processor is the most common type of software application you can use with this printer. For every program you use, you must install the correct printer driver for your printer. For details, refer to your software application documentation.

status message A message on the control display that tells you what the printer is doing. For example, READY tells you the printer is ready and waiting for a print job. Unlike error messages, status messages do not require any action.

stroke weight The thickness of a character or symbol. Stroke weights are included as part of the font name, like Times Medium, Times Bold, etc.

style Refers to the shape of a character. The terms upright, italic, outline, etc. refer to style.

super fine toner The EP-52 cartridge contains Canon Super Fine toner. The toner particle size is about half the size of the toner particles of previous products. The use of super fine toner greatly increases the efficiency of your printer’s high resolution printing.

216 Glossary T toner Dry, black carbon powder used to create the image on paper. The toner in your EP- 52 cartridge is permanently sealed inside. total RAM The total amount of random access memory available for creating print images and storing downloaded fonts and other data before they are printed. If you want to know the total RAM of your printer, print the TEST PRINT. translator See personality. transparency A print media commonly referred to as film used for overhead projection presenta- tions. typeface Refers to the design of printed characters. The name of a font, like Times Roman, Helvetica, Courier, etc., is the name of the typeface design.

Glossary 217 Index

Symbols refine, 73 summary, 72 500 Sheet Paper Feed Unit PF-52 conserving described, 4 toner, 73 context save A for PCL, 75 adhesive labels for PostScript 3, 76 recommended, 193 MEMCONFIG MENU, 75 automatic continue CONTEXT SAVE ADJUSTED CONFIG MENU, 72 message, 135 context saving B described, 91 turning on/off, 93 BIDIRECTION copies PARALLEL MENU, 78 number to print, 63 binding PS MENU, 108 FEEDER MENU, 71 selecting method, 51 D setting, 71 bitmapped fonts default listed, 164 defined, 55 resetting to, 59 C Demo Print PostScript sample, 110 CALL FOR SERVICE density messages, 134, 135 adjusting, 88 Cancel button CONFIG MENU, 73 function, 13 drivers canceling printer, 22 printing, 30 duplex CASSETTE 1 MISSING FEEDER MENU, 70 message, 135 long-edge binding, 51 cleaning memory required, 50 daily care, 124 printing, 50 cleaning page setting, 52 printing, 161 short-edge binding, 51 CLOSE FACE-UP TRAY turning on, 70 message, 139 DUPLEX JAM CONFIG MENU message, 135 automatic continue, 72 Duplex Unit DU-52 density, 73 described, 4 economy mode, 73 jam recovery, 72

218 Index E FLASH ERROR message, 134 economy mode FLASH OVERFLOW CONFIG MENU, 73 message, 134 setting, 87 Flash ROM Module FR5, 5 Enter button font number function, 13 PCL MENU, 65 envelope feeder. See Envelope Feeder EF-52 font source Envelope Feeder EF-52 PCL MENU, 65 described, 4 fonts envelopes bitmap typefaces, 164 loading in Multi-Purpose tray, 44 font source, 65 precautions, 42 internal, 65 printer control panel, 46 MicroType samples, 163 printing from Multi-Purpose tray, 42 resident fonts, 163 recommended, 194 scalable, 163 settings for Multi-Purpose tray, 46 soft fonts, 65 specifications, 194 errors G skipping, 140 Go button ETHERNET MENU function, 13 automatic personality switching for Ethernet port, 79 I setting input/output timeout for Ethernet port, 80 I/O INITIALIZING setting PCL for Ethernet port, 80 message, 138 setting PostScript for Ethernet port, 79 i/o timeout summary, 79 ETHERNET MENU, 80 ETHERNET OPTION ERROR PARALLEL MENU, 78 message, 138 TOKEN RING MENU, 82 Item button F function, 13 factory default J defined, 55 feed source jam FEEDER MENU, 68 clearing, 141 FEEDER MENU recovery, 143 binding, 71 setting jam recovery, 72 duplex, 70 envelope size, 70 K feed source, 68 KEY NOT VALID manual, 69 message, 138 Multi-Purpose tray media size, 69 summary, 68 tray switch, 69

Index 219 L context save for PostScript 3, 76 summary, 75 labels memory recommended, 193 described, 92 serial number, 8, 15, 133 personality switching, 90 landscape requirements, 92 orientation, 64 requirements for duplex printing, 92 LANGUAGE MENU MEMORY OVERFLOW summary, 85 message, 137 letterhead memory reduction technology, 2 loading for duplex printing, 53 Menu button lines per page function, 13 PCL MENU, 64 menus LOAD IN selecting from, 57 message, 136 MicroType fonts LOAD IN MANUAL listed, 163 message, 41, 136, 161 MRT COMPRESSION LOAD CLEANING PAGE IN MANUAL message, 137 message, 161 Multi-Purpose Tray loading loading, 35 envelopes, 42 loading envelopes, 44 letterhead for duplex printing, 53 manual feed, 39 Multi-Purpose tray, 35 MPT, 68 paper cassette, 28 opening, 35 paper jam, 149 M printing from, 33 maintenance set as paper feed source, 68 cleaning the printer, 124 set media size, 69 handling toner cartridges, 117 storing toner cartridges, 116 N manual feed NETWORK OPTION ERROR FEEDER MENU, 69 message, 138 message, 136 setting, 39 O media OPTION RAM ERROR envelopes, 189 message, 137 labels, 189 OPTION ROM ERROR specifications, 189 message, 137 transparency film, 189 options MEM ALLOC ERROR 500 Sheet Paper Feed Unit PF-52, 4 message, 136 Adobe PostScript 3, 4 MEMCONFIG MENU Duplex Unit DU-52, 4 context save, 93 Envelope Feeder EF-52, 4 context save for PCL, 75 listed, 4 network boards, 4

220 Index PostScript 3 Module A5, 4 page size, 63 orientation pitch, 66 landscape, 64 point size, 65 PCL MENU, 64 resolution, 62 portrait, 64 settings on Test Print, 100 summary, 62 P symbol set, 66 page count personality displaying, 84 dedicating network to PCL, 80 page size dedicating network to PS, 79 PCL MENU, 63 dedicating printer to one personality, 90 paper dedicating printer to PostScript, 105 colored, 191 languages described, 1 handling, 197 PARALLEL MENU, 77 inappropriate, 192 setting PCL for parallel port, 77 recommended, 190 setting PostScript for parallel port, 77 specifications, 189 switching for network, 79 storing, 196 personality switching thick, 191 described, 89 paper cassette with PostScript, 105 loading, 28 pitch paper jam, 150 PCL MENU, 66, 67 printing from, 26 point size set as paper feed source, 68 PCL MENU, 65 PAPER JAM portrait message, 137 orientation, 64 PARALLEL MENU PostScript automatic personality switching, 77 checking installation, 104 BI-DIRECTION messages, 78 Demo Page, 110 setting input/output timeout, 78 Font List, 112 setting PCL for parallel port, 77 font samples, 165 setting PostScript for parallel port, 77 module, 4 summary, 77 module specifications, 201 PAUSED printing demo page, 109 message, 138 printing font list, 109 PCL Font List Start Page, 110 printing, 98 Print PCL Demo sample, 99 TEST MENU, 83 PCL MENU Print PCL Fonts copies, 63 TEST MENU, 83 font number, 65 Print PS Demo font source, 65 TEST MENU, 83 form, 64 Print PS Fonts lines per page, 64 TEST MENU, 83 orientation, 64 printer control panel buttons, 13

Index 221 buttons and menus, 56 R described, 11 indicators, 14 refine message display, 11 CONFIG MENU, 73 PRINTER OPEN reset message, 138 cold reset, 60 printer parts menu, 59 described, 6 printer, 59 printing resident fonts cancelling, 30 listed, 163 continuous Test Print, 97 RESTORING DEFAULTS density adjustment, 88 message, 137 economy mode, 87 from Multi-Purpose tray, 23 S from paper cassette, 23 scalable fonts message, 138 samples, 163 PCL Font List, 98 serial number problems, 158 location, 15 restarting after a print jam, 143 Show Page Count stopping continuous test, 97 TEST MENU, 83 Test Print, 94 skipping errors printing environment setting for auto, 140 described, 55 smoothing overview, 56 characters, 73 PostScript, 106 specifications problems and solutions controller, 200 call for service messages, 132 operating, 198 error messages, 132 speed message table, 134 printing speed, 1 without messages, 128 standard cassette PS Demo Page printing from, 26 printing, 109 Start Page sample, 110 sample, 110 PS Font List symbol set printing, 109 PCL MENU, 66 sample, 112 supported sets, 168 PS MENU tables, 170 copies, 108 print errors, 108 T resolution, 107 TEST MENU summary, 107 Cleaning Page, 84 PS OPTION ERROR Print EN Config, 84 message, 139 Print PCL Fonts, 83 Print PS Demo, 83

222 Index Print PS Fonts, 83 Windows printer driver Print TR Config, 84 described, 3 Show Page Count, 83 setting, 22 summary, 83 WRONG PAPER SIZE Test Print, 83 message, 138 Test Print contents decribed, 96 continuous, 97 printing, 94 sample, 95 stopping continuous test, 97 TOKEN RING MENU summary, 81 TOKEN RING OPTION ERROR message, 139 toner economy mode, 87 saving, 2 TONER CART MISSING message, 137 toner cartridge extending life of, 159 handling, 116, 117 message, 137 replacing, 118 service life, 118 storing, 116 TONER LOW message, 138 TOP BIN FULL message, 138 transparency film recommended, 193 troubleshooting poor print quality, 158 summary, 127 V Value button function, 13 W WARMING UP... message, 138

Index 223 Menu Operation Flow

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