ESTONIA Academy of security science, - Estonia

Wednesday – 22nd May 2019

For attendees please check the list of participants.

8:30 Transportation to the Estonian Academy of Security Sciences (EASS)

09.00 Registration of the guest

09:30 Welcoming at main entrance of the EASS Welcome speech of the president of EFSCA Mr. Wim Beckmann Mr. Wim Beckmann: it is a great privilege to meet our members in Estonia. We are grateful for the host of this year’s EFSCA conference. The world is changing and it ask us to change the safety world. Let’s do this together.

The complete content this speech can be found in the attached link

Raising the flag National, European and EFSCA flag

Welcome speech, rector Marek Link of the EASS At the Estonian Academy of Security Sciences (EASS) Mr. Marek Link rector of the EASS welcomes all attendees of the EFSCA conference 2019. It is an honor to have you here. A very important place where the past and the future come together. We welcome you at our academy the EU most high-tech school. Thank you for making the world a little more save every day.

Group photo

10:00 EASS introduction Häli Allas director Rescue College Welcome all members, it is useful and interesting to be here. This special meeting is the perfect opportunity to contact and meet new people from the field.

Four facts about the academy: 1. Was founded in 1992. Now days the academy has 250 employees and 1000 students. 11000 graduates which 80% is actually working in the service. 2. EASS is unique also in Europe because we have so many arias to teach. Institute of internal security, Financial College, College of justice, Police and Border Guard College, Rescue College. You can’t be rescuer in Estonia without coming here to learn. 3. 2 locations, staff 40 members, students Higher education / Vocational education, Additional trainings, International cooperation. 4. Learning environment.

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The complete content this speech can be found in the attached link

11:30 Presentation 1: Mrs Anna Figueras & Mr Sergeant Rafael Esteban, Institute of Public Security of Catalonia

Subject: “Program of Commander training”

The training of the fire brigades is living a great transformation. The changing rhythm of the society promoted by the digital tools, the changing technologies of production and the new energetic paradigms is pouring us into new situations and new risks. The schools of have to fight for offering the best possible training and look for new methods and resources to adapt and to improve the formative offer to this changing reality. In this context the training of the commands is a challenge of adaptation and improvement.

But, the simulations by themselves are nothing without an accurate previous design of the pedagogic needs and the professional and personal competences. The ISPC is working and developing these formative products with a team formed by computer engineer firefighters, pedagogues, psychologists and trainers from different specialities that make us think that we are in a good way. The work in progress that we are doing in this area is presented.

This presentation and video can be found in the attached link

12:15 Presentation 2: Mr Martin Thomsen, Emergency Services College of Danish Emergency Management Agency

Subject: “An overview and analysis of the use of simulation training in the Fire & Rescue services and Civil Defence in Europe”

Since more than 20 years Simulation Technologies have been used to educate, train and asses emergency response professionals from Fire & Rescue services to Civil Defense Organization. It led to different initiatives all over Europe using various technologies and aiming many types of target audiences. This paper aims to start collecting the lessons learned of those virtual simulations projects in order to be able to extract best practice to be shared and spread to all the emergency response community. By using statistics extracted from polls sent in Europe and testimonials from representative virtual simulation training centers as well as results from an experiment, we present a concrete overview of the use of simulation training in the emergency and civil defense in Europe.

This paper can be found in the attached link

You had the honor to be one of the first to read and enjoy the accompanying presentation. The paper that has been published is still very new. For this reason, the presentation will be added to the minutes at a later time.

Questions: Question: A budgetary question: 53% of the virtual simulation users are spending between € 5000 - € 50000 pro year on hardware. Is that the budget for every year to remain the simulations? Answer: The budget is determined by the number of licenses purchased annually. As a result, the budget fluctuates per customer.

Question: Commanders are trained faster with virtual simulation. Has the effect been measured or can we find a way to measure these effects? Can we measure whether the group trained with virtual simulation performs better than the additional training?

Answer: Real life training (tabletop) are combined with virtual reality. We can teach more

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people in a shorter time. We can adjust the scenario with the push of a button, giving it the opportunity to gain experience. This experience gives commanders the opportunity to decide differently. They are more aware.

Thank you for sharing this knowledge. It gives us the opportunity to conduct the discussion in our country about the introduction of a system. Simulations are a good tool to train for unusual situations and incidents. It provides experience, new insights and it is a safer way to train.

13:00 Buffet Lunch

14:00 Presentation 3: Mr. Sergey Pastukhou University of Civil Protection of the Ministry for Emergency Situations of the Republic of Belarus

Subject: “Incident command leadership training organization in Belarus”

The University of civil protection of Belarus provides multilevel system of qualified specialists’ preparation for the Ministry for Emergency Situations and other Ministries. The main component of our activity it is Command leadership training which is consist of three main ways: I-St and II-nd stage of higher education, retraining of specialists, refresher courses. The university training system is based on the competence approach and has combined system theory with practice. For the practical training of different emergencies The University has a big training ground on the Branch International Rescuers Training Centre which includes 43 training facilities where university prepares specialists from to incident commander.

Some proposals: 1. Сonsider the possibility of developing educational standards for the training of firefighters and incident commander based on: • accumulated experience of training in fire-fighting and rescue establishments of the EFSCA; • introducing the codification (logging) of each educational training program (by analogy with the NFPA standards training system). 2. Consider the possibility of making changes of the EFSCA constitution and adopting an educational standard under the auspices of EFSCA.

This presentation can be found in the attached link

Questions: The proposal of standardization all countries within Europe is discussed. Since every country is unique and deals with an incident in its own way, not everything can be standardized. The president suggest to discuss this topic in a working group and to look at the opportunities there.

14.15 Presentation 4: Mr Peter Wagner, Berlin Fire and Rescue School Subject: “Incident Leadership – training and reality in the Berlin Fire Brigade”

The Berlin Fire Brigade is the oldest and biggest Fire Brigade in Germany. The Berlin Fire Brigade has 100 stations and more than 5000 employees. About 1500 of them are volunteers. All employees of the Fire Brigade are trained at the BFRA. Special focus is the training and training of the executives. In a special department training for Command and Control (Leadership) are offered. Very different methods are used. Traditionally, there are the so-called table-top exercises (model of the city with houses and streets, mostly built of wood and plastics) are used. Then PC systems are used that show concrete photos of buildings. The images are enriched with animations to

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model realistic application scenarios. For the area of ??major damage training, a simulation system is used that works with prefabricated paper originals.or some time now, work has been done on the increased integration of training software. This is where the XVR software comes in. Each method and tool has certain advantages and disadvantages. In the presentation it is reported.

This presentation can be found in the attached link

Questions: Question: In what way international development is turned in your education? Answer: In our fire academy, commanders, officers level C are trained. They spend two years in different fire brigades to train incidents, they get better training than we can offer. Because of time and number of staff and technical resources we cannot define the trainings. Peter is in the role to train the next generation.

Question: Denmark we learn a lot of our way of teaching with XVR. Because we cannot train everything you need in the field. XVR gives us the opportunity to train and evaluate. It enlarge our awareness. We do not standardize but harmonize. Denmark is facilitating the world and wants to cooperate with national countries. Answer: A smaller-scale system is used. To be able to use the system properly, everything that works must be summarized in one system. Our staff is now brainstorming and read some good articles. Is Denmark willing to give a presentation of their system and to list the advantages and disadvantages? Yes, Denmark will invite you all for a presentation.

Question: How do you develop leadership with outgoing training, technical and non-technical? Answer: I have a dream for a perfect system that trains all aspects. Following the commanding is the most important piece. No incident is perfect, we can find mistakes everywhere. But the main question is: “What have you done to prevent the dead of your colleagues?” And we do our best to train this.

Slovenia has the responsibility for every, Hazmat and normal incidents, river we are in charge. We have a basic training for everybody and a specialist for hazmat accidents. We can call the special service, they have the equipment and knowledge and it is free of charge. Also the responsibility of factories when a product fails is a big support for us. .

15:00 Coffee Break

15.50 Presentation 5: Mr José Ferreira, Escola Nacional de Bombeiros Subject: “Training and the analyst role on fighting forest fires” This presentation intends to demonstrate the importance of training in forest fire analysts in the theaters of operations, as their contribution in obtaining meteorological and historical data of the regions.

Its importance as elements of advice to Relief Operations Commanders, and can outline scenarios of predictability of the evolution of the fire, which can assist in the strategic decision- making process.

In order to demonstrate how the use of 3D scenarios, combined with Google tools, and the use of specific software, in our case the Wildfire analyst, we can develop predictability skills, contribute to a correct planning, as well as increase the levels of successive decision-making in the course of major forest fires.

This presentation can be found in the attached link 4

Questions: Question: Is the prediction the only way to approach? Answer: No the software can be moved. In this system you can change everything and the software give the opportunity to have de right information for the commander

Question: Do you make prediction fire indexing? Answer: Yes, they do it and it is in the same program.

The Netherlands has a program that predicts. We have data , pictures of many countries and prenatally observing. Question: If you have some much information, can this program say where the fire will start? Answer: Yes we can predict a fire. But most important is we have capacities, the system is a good answer for the problem not the solution.

Question: How do you train incident commanders where you have 6 days incidents, can you train for that? Answer: The system had 4 levels and turns up to 6 levels. Until level 4 a commander can be the incident commander. Level 5 and 6 is National Authority, commanding is be done by the coordinator of civil protection. We train to organize the incident command post. We organize the training in several sectors the system has no limits.

Question: How can you train them to be so long in the field? Answer: We don’t. We make changing in the fighting groups and move them. Parts in our territory several logistics bases where we can move them.

This presentation can be found in the attached link

16:15 Extra presentation Peter Wager Mr Peter Wagner, Berlin Fire and Rescue School Subject: “100 Cities – 100 years evaluation of fire risks in large cities”

Training for Incident Commander at Berlin Fire and Rescue Academy

The leadership and command in emergency operations of the Berlin Fire Brigade leads on national standard FwDV 100. The standard document describes the Command Organisation (Structure), the Command and Control Process (Procedures) and the Means to implement the incident command. The aim is to meet the objectives of Command and Control. The presentation give overview about used methods and systems for training of operational staff within Berlin Fire Brigade: • Real Exercises' • Table Top Exercise • SimCode-Training (Medical Rescue) • Fire Studio • Virtual Reality Simulation • Further ideas: Cyber Simulation Hub

This presentation can be found in the attached link

Question: Have you looked also to this risc? Answer: Great question, I cannot go into the details. Wait for the 2nd edition of the book. Proposals are welcome, a lot of work has to do, is there anyone how is willing to help?

16:35 End of first conference day

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Thursday – 23rd May 2019

09.00 Presentation 6: Mr Alush Beqiri, Kosovo Academy for Public Safety Subject: “Incident commander training and development in Kosovo” The theme describe each Incident Command Post (ICP) function and its responsibilities during an incident. This theme include the key concepts and principles of ICP and introduce important terms that participants need to know and to function in an ICP structure.

ICP is the model for command, control, and coordination of a response and provides a means to coordinate the efforts of individual agencies as they work toward the common goal of stabilizing the incident and protecting life, property, and the environment. ICP uses principles that have been proven to improve efficiency and effectiveness in a business setting and applies the principles to emergency response.

This topic provide information that participants need to know how to work in an ICP environment, including the rationale for using ICP and how ICP can be used to manage all types of incidents. It also will describe the basic ICP organization, how ICP can form the basis for an effective emergency management system, and how ICP can enhance Emergency Operation Center operations.

ICP has been proven effective for responding to all types of incidents, including:

• Hazardous materials (HazMat) incidents. Planned events (e.g., celebrations, parades, concerts, official visits, etc.). Response to natural hazards. • Single and multiagency law enforcement incidents. • Lack of comprehensive resource management strategy Fires. • Multijurisdictional and multiagency incidents. • Air, rail, water, or ground transportation accidents. • Wide-area search and rescue missions. • Private sector emergency management programs.

Regardless of the size of the incident or the number of agencies involved in the response, all incidents require a coordinated effort to ensure an effective response and the efficient, safe use of resources.

Kosovo emergency management concept and Incident Command Post, are based on the:

1. Law on protection against natural and other disasters, 2. Integrated Emergency Management System, which provide: • scalable, flexible, and adaptable • common response disciplines and processes 3. National response plan • base document • Emergency support functions annexes.

This presentation can be found in the attached link

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09.25 Presentation 7: Mrs Stella Polikarpus, Estonian Academy of Security Sciences Subject: “Incident command leadership training and developments in Estonia” Abstract: The aim of the presentation is to give the overview of the process of new assessment methodology implementation in Estonia rescue service.

Assessment project of first level incident commanders was carried out in cooperation with the Estonian Academy of Security Sciences (EASS) and Estonian Rescue Board (ERB) in years 2016- 2018. The assessment method is called Effective Command [1]. Assessors where trained and certified by Dr Katherine Lamb from United Kingdom. Assessment criteria where compared with Estonian Rescue unit leader occupational qualification standard [2] to build the development and assessment system connected to occupational qualification framework. Additional training curriculum was developed [3] together with scenarios in software XVR On- Scene [4]. Incident commanders in Estonia where divided in three groups of 120 commanders, as that was maximum EASS could assess in a year.

The development and assessment day consisted 6 training classes [3]. In 2016 we started with lecture about decision-making module SPAR (Situational Awareness, Plan, Action, Review) [5], followed by one to one training session. In training session, the joystick exercise was carried out first to explain the trainee, how is it possible to collect information in 3D environment. Secondly, the exercise was carried out where traffic accident had occurred in two-level intersection [6]. After that conversation between trainer and trainee was carried out based on SPAR module and Effective Command assessment criteria.

After lunch the trainers did the assessments in pairs. In dynamic phase of the assessment one assessor had the roll of technical instructor manipulating with XVR. Other made voices to avatars and made sure that important changes in situations are played out to test that the commander reviews the situation. The dynamic phase always ended with second level commander arriving on scene played by one of the assessors. Trainee had to give overview of the situation to the second level commander. Third, the conversation between trainee and assessors was carried out and the certificated filling started. The aim of the conversation is to find out what incident commander was thinking when he commanded and communicated with avatars. Certificate was filled after two assessors had joint understanding of each assessment criteria. Trainee was asked back to room and certificate was introduced and signed digitally by all three.

Assessment results where expressed in colours: red: failed; yellow: threshold; green: excellent performance. Commanders with red had to be assessed again next year, with yellow in second year and green on third year.

In 2017 we had e-learning course ready [7] to introduce the SPAR decision-making module and commanders who had got red assessment results were obligated to go through the course. Others were asked to do the same, but if they had not done that it did not change their participation in the development and assessment day. In year 2018 everyone where asked to join the e-learning course however not before March 2019 all had done that.

In presentation the e-learning course, Effective Command platform and XVR On-Scene software is showed. The summary of assessment results is presented together with suggestions of how to improve the decision-making training.

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References [1] Effective Command, “Effective Command,” 2017. [Online]. Available: https://www.effectivecommand.org/. [Accessed: 05-Apr-2018]. [2] H. Allas, I. Ints, K. Kasetalu, A. Kilp, S. Polikarpus, and G. Teder, “Päästemeeskonna juht, tase 5.” Kutsekoda, Tallinn, p. 5, 2018. [3] S. Polikarpus, “Esimese juhtimistasandi teenistujate hindamine ja arendamine,” Täiendõppe õppekava, no. 24.11.2016 nr 6.5-12/4137. pp. 1–3, 2016. [4] XVR Simulation 2018, “XVR Virtual Reality training software for safety and security,” 2018. [Online]. Available: http://www.xvrsim.com/. [Accessed: 29-Mar-2018]. [5] D. Launder and C. Perry, “A study identifying factors influencing decision making in dynamic emergencies like urban fire and rescue settings,” Int. J. Emerg. Serv., vol. 3, no. 2, pp. 144–161, Oct. 2014. [6] S. Polikarpus, M. Bøhm, and T. Ley, “Training Incident Commanders ’ Situational Awareness – A Discussion of How Simulation Software Facilitates Learning,” in Digital Turn in Schools—Research, Policy, Practice: Proceedings of ICEM 2018 Conference, 2019, pp. 1–15. [7] R. Ruotsi, A. Tammik, and S. Polikarpus, “Operatiivtööde tulemuslik juhtimine e-õpik,” no. september, pp. 1–22, 2017.

Questions: Question: The 7% that will fail, they will graduate after making it again? Answer: Yes correct. There is no zero measurement. In the real work when there are real incidents they are not so complicated and no need to change the plan. In simulator we always build a trick and in real live there is no complicated and otherwise there they wear helmets with video and we can look back and make a new scenario.

Question: Is the way we change and your competition Is it purposefulness? Answer: Only 2% think it is not. All the others think it contributes well to the training. It is changing the mindset and help them to grow by giving feedback. If you are autonomous you are motivated to do this. It helps the leadership competencies.

Question: I was wondering a guy or girl has a red assessment for 3 years in a row. What will happen next? Answer: There are no girls. It is at the rescue board, if it stay red they cannot be commanding. Some are forced to get in a leadership position. we provide feedback that provides new insights. Now we have an instrument and help the leaders. We help them and will find a better place for them in the team.

Question: Who is the employer? Answer: The government.

Question: What was the level of the 7%. Did you analyzed, if the level of competence rise with the age? Answer: They looked for the difference in generation. Different ages, need still standard knowledge. It is a different way of learning. We cannot find out an age difference because we testing the commanding competence. And not the routine competence.

This presentation can be found in the attached link

10:30 Coffee Break

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11.00 Presentation 9: Mr Ricardo Weewer, The Netherlands Fire Service Academy Subject: “Leadership and training in Netherlands” Ricardo Weewer will present how officers are educated and trainee in the Netherlands. He will present the program and basic principles, and how these were developed and reviewed according to the newest knowledge in command and control as a result of research and an action research project with 60 officers over the past two years.

Questions: Question: Interesting to know how you spend the one and a half year. Answer: You can start when you have an academic degree. You have to learn everything: leadership and management and fire part. It is to short. But you first be a manager and a operational officer in the beginning. Some have a job within the fire service and then they have 8 month training. The theory is offered full-time and there is an internship period.

This presentation can be found in the attached link

12:00 Firefront project introduction Mrs Stella Polikarpus, Mrs Anna Figueras & Mr Ricardo Weewer The Firefront project (ERASMUS+) is presented at EFSCA Conference. The project involves a clear partnership between those developing measurement techniques to improve firefighter training and those directly involved in that training (both trainers and firefighters). Four of the seven partners of the project are EFSCA members. The aim of the project is to develop the FireFront tool for assessing Situational Understanding in firefighters and to ensure that the tool is applicable across a wide range of training scenarios and technologies. The target groups are firefighters and those involved in their training. The FireFront tool will allow trainers to assess whether firefighters understand the situation on which they are being trained. FireFront will also measure, ‘perceived Situational Understanding’ – how well individuals believe that they understand the situation they are in.

Some of the expected results of the project are: 1. A sophisticated tool (FireFront) that can be used to assess situation understanding (and situation awareness) across a wide range of training scenarios using a wide range of different technologies 2. This tool can be used to enhance firefighter training within all of the partner organisations who will have access to the FireFront tool.

This presentation can be found in the attached link

12:30 Lunch buffet

13:45 Workshop - working groups Three groups of working groups: 1. Innovation, Research & Development is an active group and works well. 2. Educational Program and Structure / EPS (Curriculum development and training), Alain is chairman but absent. Peter will lead the working group. 3. Training for Volunteers of Fire Service, Valdas was chairman but is retired. How will be the chairman and secretary? Wat a relevant new topics and what are the subjects for the upcoming year? Häli will lead the discussion.

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14:30 Working Groups presentation of the results

Presentation Group 1 Training for volunteers of fire Service Valdas Krulikauskas retired. Häli Allas has led the discussion. There where 6 members present. The main question is be or not to be? The working is on hold. But they are participating as observers in the EU project of Ricardo. With the outcomes of the projects the working group will decide what the topics are after a year. New ideas can be found in the presentation. Next year it will be decided whether the working group will be continued or discontinued.

This presentation can be found in the attached link

Presentation Group 1 Coordination group Innovation and R&D : Chairman: Ricardo Weewer

We have had a very good year with a lot of contact about exchanges of knowledge and information.

What have we achieved: Very active, sharing of knowledge and experience, meet each other in EU projects, visiting and presenting in each other conferences, exchanging of experts. We always sending invitations to our members as EFSCA. If there is an idea in any country please send the email to all the members. So everybody is able to come. Reports will be send to everybody. True your mailboxes we excess a nice network and the right persons. Please use EFSCA more.

Projects: ERASMUS +, Fire In, Weber rescue, Cascade, Driver+ Working groups: CTIF

Annual conferences coming up: June: Exchange of experts + International Fire Instructors conference (The Netherlands) November: Exchange of experts + FSS conference (The Netherlands)

There is also a proposal for a annual conference: ”XVR exchanges of experts for virtual reality system”. May we invite Denmark to organize this? Denmark is honored to do so. The date will come as soon as possible.

To reach all members we do need a functional email address. Please update your contact details and give it to Iveta Uka.

This presentation can be found in the attached link

Presentation Group 3 Curricula Development Due the absent of Alain the working group Educational Program and Structure / EPS (Curriculum development and training), is led by Peter. 17 members from different countries where present. It has been established that there has been no activity in the working group in the last year and there was no contact with the formal chairman. Therefore the working group decided to have an election for a new chairman. The elected chairman is Peter Wagner. There is also an election that there is no secretary but team leaders.

There are 2 sub-groups: 1. Curricula development Natalie (Belgium) is the new team leader 2. Introduction and development for education and training. Our experts will make contact to Ricardo to make agreement. Vitor (Portugal) is the new team leader. 10

This sub group will find out if there is any software for overview or e-learning. And if there is any software in use for assessments.

The working group is reorganized, the start now with the good work for the future. A new business task will be made. The working group will inform the board of EFSCA about their plans. The cooperation between EFSCA and FEU is important and useful for our curriculum work. We should take this document as leading document.

There is no presentation.

15:00 End of second conference day

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