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New models added to the IBM Integrated Multivendor Support (IMS)

On March 22nd, IBM announced the addition of Dell Generation 14 server models to help your clients optimize the performance of their Dell x86 servers for better return on investment. Dell x86 servers are central components of an IT infrastructure. Keeping them running at peak efficiency is vital to meeting your client's availability requirements. Robust technical support from an experienced vendor with extensive resources can optimize the performance of the servers--regardless of their age--while better controlling support costs.

This new offering covers the following:  Warranty pass-thru for machine 1510--this allows clients to be able to use a single source to handle all their service needs and IBM will take care of the call placement to Dell  "NEW" - Clients now can request IBM Hardware maintenance during the Dell warranty period using machine type 7069 for select Gen 14 models. IBM will provide hardware maintenance support for those clients who wish to have a this coverage model during the warranty period.  IBM Hardware maintenance for machine type 0138--this is post warranty coverage, so the client can be sure to have coverage post warranty

Battery maintenance is available on all these models. Your clients expect coverage for Battery maintenance, please be sure to add to your Dell model quotes.

What are the benefits of IMS to your client?  Receive pricing immediately, as these products are all in ISAT  IBM SSR provides the labor  Does not require machine configuration detail to price  No special SOW  Early removal from contract when removed from use with 30 days' notice

Why choose IBM?  Experience--decades of experience supporting multivendor equipment and numerous partnerships with leading IT vendors  Mimics IBM logo service for MVS HWMA  Pricing, quoting, fulfillment, delivery at competitive price  IBM SSRs provide on-site labor  We help clients understand when it is best to stay with the OEM and when it is not

Start the conversation with your client  Are they seeking a more cost-effective alternative to their OEM support  Let IBM show you ways to keep your equipment running longer and optimize the return on investment

Download a complete listing of OEM machine types available in the IMS offering.

Tech Data Corporation