NACE - Mack Trucks Update
Tim Wrinkle Construction Product Manager
April, 2018
Update Session – NACE April 2018 1 PROUD BEGINNINGS First Mack Vehicle – 1900
Mack Trucks was born in 1900 when brothers Jack, Gus and William Mack built their first motorized vehicle - a bus - that carried sightseers around Brooklyn’s Prospect Park in New York.
Update Session – NACE April 2018 2 Update Session – NACE April 2018 Update Session – NACE April 2018 MACK IN NORTH AMERICA Dealer Network
Full Line 311 Parts & Service 123 Total Outlets 434
Update Session – NACE April 2018 5 MACK IN NORTH AMERICA Facilities
U.S. MANUFACTURING: – LVO Plant Macungie, PA – Cab & Vehicle – Hagerstown, MD – Powertrain
COMPETITORS: • Company X – 7% of trucks manufactured in U.S. • Company Y – 39% of trucks manufactured in U.S. • Company Z – 80% of trucks manufactured in U.S.
Update Session – NACE April 2018 6 PRODUCT LINE – NORTH AMERICA
Mack® TerraPro® Cabover
Used for severe service refuse, concrete boom pump and other construction equipment. • Rugged exterior built to handle tough jobs • Powered by MP® Series engine family (MP®7 and MP®8) • Panoramic visibility • Tight wheel cuts
Update Session – NACE April 2018 7 PRODUCT LINE – NORTH AMERICA
Mack® TerraPro® Natural Gas
Combines the advantages of natural gas with Mack reliability and performance. Sets new benchmark for lower alternative fuel lifecycle costs. • Narrow cab width for tight working conditions • Equipped with Cummins Westport L9N (near zero emissions) natural gas engine • Meets EPA and CARB emission standards
Update Session – NACE April 2018 8 PRODUCT LINE – NORTH AMERICA
Mack® Low Refuse (LR)
Puts the driver's needs first with upgraded features designed to provide greater visibility and comfort for increased productivity. • Superior visibility • Versatile configurations • Ergonomic design, easy-entry • Expanded storage • Powered by mighty MP® Series engines • Can be equipped with Cummins Westport L9N (near zero emissions) natural gas engine
Update Session – NACE April 2018 9 PRODUCT LINE – NORTH AMERICA
Mack® PinnacleTM
The Mack Pinnacle is available as a sleeper or day cab. • Axle-forward configuration • Completely redesigned living environment (2018 model year) • Mack Co-Pilot™ display • Mack Advantage™ chassis • Dependable performance and fuel economy
Update Session – NACE April 2018 10 PRODUCT LINE – NORTH AMERICA Mack AnthemTM
The Mack AnthemTM is the next-generation in highway trucks. • Axle-back configuration • Bold design delivers superior aerodynamics and fuel efficiency • Completely re-engineered living environment for better control and comfort • New 70” stand-up sleeper with 35% more space and generous headroom (7’1”) • Easy maintenance and smart serviceability with tilt-assist hood
Update Session – NACE April 2018 11 Mack Granite
The No. 1-selling heavy-duty conventional straight truck in the U.S.* *Based on IHS Markit U.S. Class 8 VIN defined conventional straight truck new vehicle registrations for 10 liters and larger engines, January-December 2016
Update Session – NACE April 2018 12 PRODUCT LINE – NORTH AMERICA Mack® Granite®
The Mack Granite remains #1 conventional straight truck model for good reason. • Axle-forward or axle-back configuration • Powerful and fuel-efficient MP Series® engine • High horsepower and low-end torque • Granite MHD powered by Cummins L9 • Galvanized Steel Cab offers – Best in class visibility, more room, quieter ride, protection and durability only steel can provide Update Session – NACE April 2018 13 MACK GRANITE - RESALE VALUE • In the Dec 2017 edition of the Black Book Commercial Truck Guide, Mack vocational trucks reign as leaders in resale value over competition. • This is testimony to the quality and longevity that comes with a Mack. • Mack customers not only have a truck that delivers on strength and durability for all work requirements, but also delivers on resale value. • Comparisons are based on 6x4 equipment with 10-speed transmissions, 20,000 lb. front and 44,000 lb. rear axles, plus comparable 450hp engines and components.
$140,000 $138,750 Average Retail Price of 3-6 Year Old Vocational Trucks $133,900 $130,000 $127,025 $125,300 $123,000 $122,200 $120,000 $116,650 $116,125 $112,400 $111,400 $110,300 $110,000 $103,625 $102,675 $98,750 $98,200 $100,000 $98,400 $92,400 $91,300 $88,600 $87,775 $90,000 $87,425 $82,775 $81,525 $80,000 $74,450 $73,125 $68,000 $70,000 $66,250 PeteSBA 367 WS 4900SB Granite GU713 Granite GU813 SBA T880 KW 112 M2 FL 7600 Int $60,000 2016 MY 2015 MY 2014 MY 2013 MY The information supplied in the Black Book Official Heavy Duty Truck and Trailer Guide has been gathered from leading dealer auctions across the country plus many special truck and trailer auctions and experienced industry contacts. For more information on the Black Book, including subscription services, please visit www.blackboockauto.com
Update Session – NACE April 2018 Integrated Powertrain
Integration – the key to unlocking improved productivity, performance, fuel efficiency Components designed to work together simply work better
Update Session – NACE April 2018 15 Performance and Efficiency
Mack ClearTech One Mack MP Engines
Mack mDRIVE HD
Mack Axles
Update Session – NACE April 2018 16 Mack mDRIVE HD
The no. 1 transmission choice in Mack Granite models
60% 49% 50% 37% 40%
30% 20% 20%
10% 5% 0% 0% 2014 2015 2016 2017 2018
Update Session – NACE April 2018 17 Mack mDRIVE HD Fully integrated with Mack MP engines • Improved productivity, safety, fuel efficiency • Lower weight, less maintenance
mDRIVE HD 13-, 14-speed models • 13-speed OD has 17.5:1 gear ratio for unmatched startability • 14-speed OD has 32:1 gear ratio for low speed applications
“TWO TRUCKS IN ONE” • No compromises in startability or fuel efficiency • Ability to run highway rear axle ratios while maintaining startability
Update Session – NACE April 2018 18 mDRIVE HD – geared for jobsite and highway
Mack GHG17 Engine Sweet Spot MP7: 1275-1375 RPM MP8: 1250-1350 RPM
Road Speed MPH 65 65 65 65 65 65 65 65 Trans Gear Ratio (12th) 0.79 0.79 0.79 0.79 0.79 0.79 0.79 0.79 RPM at 65mph (11R24.5) 1810 1685 1601 1524 1432 1368 1307 1251 Tire RPM 470 470 470 470 470 470 470 470 RPM at 65mph (11R22.5) 1895 1764 1676 1596 1499 1432 1368 1310 Tire RPM 492 492 492 492 492 492 492 492 Rear Axle Ratio 4.50 4.19 3.98 3.79 3.56 3.40 3.25 3.11
Update Session – NACE April 2018 19 mDRIVE HD – geared for jobsite and highway
Road Speed MPH 65 65 65 65 65 65 65 65 Trans Gear Ratio (12th) 0.79 0.79 0.79 0.79 0.79 0.79 0.79 0.79 RPM at 65mph (11R24.5) 1810 1685 1601 1524 1432 1368 1307 1251 Tire RPM 470 470 470 470 470 470 470 470 RPM at 65mph (11R22.5) 1895 1764 1676 1596 1499 1432 1368 1310 Tire RPM 492 492 492 492 492 492 492 492 Rear Axle Ratio 4.50 4.19 3.98 3.79 3.56 3.40 3.25 3.11
1.5% fuel savings in Top Gear for 100 RPM dropped In example dropped 1810-1368 = 442 RPM = 6.6% fuel savings
Update Session – NACE April 2018 20 mDRIVE HD vs. Allison
Saves some 237 lbs. Saves 31 quarts of oil Better Fuel Efficiency . 6 speed vs 12 speed . No fluid coupling (torque converter) . Less heat load applied to vehicle cooling system Serviceable by Mack dealer Monitored by GuardDog Connect
ALLISON
Update Session – NACE April 2018 Utah DOT • 505 hp MP8 engines and • Mack mDrive HD • running wing plows through a REPTO. • these two units part of a 25 truck order • Ordered 6 more due to great performance
Update Session – NACE April 2018 All-New, Driver-Focused Granite Interior
Update Session – NACE April 2018 23 All-New, Driver-Focused Granite Interior
• Optimized ergonomics designed for the driver
• Flat-bottomed steering wheel, an industry first • Switches larger, illuminated and laser-etched • All interior lighting now LED-based
• Mack-Exclusive Seating Options
Update Session – NACE April 2018 24 All-New, Driver-Focused Granite Interior
Standard Premium Shown in Steel Gray Shown in Sierra Tan with Satin Aluminum accents
Update Session – NACE April 2018 25 Update Session – NACE April 2018 26 Mack-Exclusive Seating Options
Custom-designed, manufactured by Sears • All-day comfort combined with durability • Air suspension • 30+ feature and fabric combinations • Lumbar adjustment • Fore – aft slide / isolator • 3-position seat bottom tilt / extension • Inboard seat controls • Leather and heated options
Update Session – NACE April 2018 27 Increased Clearance For Underbody Scraper Installation
• New factory option for increased ground clearance needed for underbody scraper applications. • Bodybuilder-ready, saving time and money
Update Session – NACE April 2018 28 Increased Clearance For Underbody Scraper Installation
• Six-inch increase in chassis ride height • Up to 21" of ground clearance* for installation without relocating chassis components • Allows underbody scraper to articulate a full 45° to either side • Modified steps maintain 24-inch max first-step height for no compromise to ingress/egress
21”
*Dimensions in loaded condition with 425/65R22.5 tires
Update Session – NACE April 2018 29 Increased Clearance For Underbody Scraper Installation
SHORTENED WHEELBASE • ~24” shorter than competitors • Improved maneuverability makes it easier to get in and out of tight spots
Update Session – NACE April 2018 30 Mack Granite MHD Built on Mack Cornerstone chassis for durability
Weight optimized for lighter-duty cycles • Can be spec’d as Class 7 or Class 8 • Lightweight, dependable Cummins L9 engine
Multiple configurations available • Ideal for municipal applications • customers who need a durable but lighter work truck
Update Session – NACE April 2018 31 Granite MHD Enhancements Short WB for 10’ Dump Body
• New shorter wheelbase is also now available for • 10’ Dump Body = CA of 84“ the MHD model in the 4x2 configuration. 172” WB on MHD axle forward • This is targeted to accommodate a 10-foot dump 150” WB on MHD axle back body, a common municipal configuration • 33k GVW optional
CA 84”
WB 172”
Update Session – NACE April 2018 32 Granite MHD Enhancements
Under Frame Exhaust for MHD axle forward A new under-frame exhaust gives customers more options for body adaptation, further expanding application capabilities, such as tankers, flatbeds, box trucks, cranes and certain municipalities.
Update Session – NACE April 2018 33 Mack Body Builder Support • Expert help before, during and after the sale • Connecting customers and body builders to Mack product experts
Mack Body Builder Portal One-stop shop for all Mack body builder resources • Body Builder Manuals • Wiring schematics • Custom-designed PTO & Pump Speed Calculator
Update Session – NACE April 2018 34 BodyLink III
Update Session – NACE April 2018 35 Bodylink III
• J1939 on pins 21 & 22 • Power and lighting circuits are included. • PTO inputs & remote speed control inputs to V-MAC IV are provided • neutral and park brake signals provided. • Wiring is attached for the optional BodyLamp and assignable switch pack.
Update Session – NACE April 2018 36 Cab Pass Through
Update Session – NACE April 2018 37 What do these things have in common?
1. Bridge 2. Two Goats 3. Bulldog
Update Session – NACE April 2018 38 Update Session – NACE April 2018 39 Update Session – NACE April 2018 40 Update Session – NACE April 2018 41 UPTIME LEADERSHIP
Mack is here to keep our customer’s trucks on the road – and doing the job.
Update Session – NACE April 2018 42 Today’s Industry Challenge: Downtime
Update Session – NACE April 2018 UPTIME SOLUTIONS
GuardDog® Connect
Connects vehicle data to Mack OneCall® team, decision maker and dealer via Mack ASIST. • Proactive support for vehicle diagnosis and repair planning • Confirmation of parts and bay availability before truck arrives for service • Online tracking of case status in real time
Update Session – NACE April 2018 44 UPTIME SOLUTIONS
OneCall ®
Around-the-clock emergency roadside assistance; 24 hours a day, 7 days a week. • 600 employees dedicated to uptime • Truck and trailer breakdown support • Tire replacement • Towing Services • Multi-language support
Update Session – NACE April 2018 45 UPTIME SOLUTIONS Mack® ASIST
Keeping the customer, dealer and support on the same page. • Web-based system allowing you to work together, in real time, with service providers • Faster estimates • Streamlined check-in at Mack dealers nationwide • Service status updates
Update Session – NACE April 2018 46 Mack ASIST App
• Flexibility to manage day-to-day diagnostics, service events and ASIST communications from anywhere • Free download from Android and Apple app stores
Update Session – NACE April 2018 47 UPTIME SOLUTIONS Mack Certified Uptime Centers
We’ve Given Repairs a Lane of Their Own
Update Session – NACE April 2018 48 UPTIME SOLUTIONS Mack Certified Uptime Centers – Committed to Customers
CHECK-IN - Prompt Assessment of Vehicle Status Service advisor will perform a walk-around assessment. Check-in and initial diagnostics should be completed in under two hours.
UPTIME BAY - Expedited Service for Short Repairs If the assessment indicates quick diagnostics and repair, a customer’s truck goes directly to an Uptime Bay.
ADVANCED BAY - Dedicated Service for Longer Repairs Trucks requiring advanced diagnostics and repairs are routed to an Advanced Bay. Customers are advised regarding anticipated repair time and costs.
MESSAGING - Ongoing, Up-to-the-minute Updates Service advisors keep customers informed; if customers choose to use ASIST direct messaging, they receive status alerts during the entire service event.
Update Session – NACE April 2018 49 Mack Trucks: Connectivity and Uptime
Direct Customer Communication GuardDog Mack OneCall ASIST Certified Uptime Connect Over The Air Centers
Update Session – NACE April 2018 50 Investing for Industry-Leading Uptime Results
Investing in reliable, real-time connectivity: • More than 65,000 trucks with GuardDog Connect
Investing in dealer network: • More than $600 million invested since 2010 • 53% more service bays, 431% more Mack Master techs • 114 Mack Certified Uptime Centers • 235 bays dedicated to repairs less than four hours
Update Session – NACE April 2018 51 Update Session – NACE April 2018 Visit us in the MACK booth enter drawing to win this Lego set
Update Session – NACE April 2018 53