2016/17 A-Z of Services and Other Local Numbers Find Your Local Services On

2016/17 A-Z of services and other local numbers Find your local services on

@threeriversdc @hertscc

A-Z 2016 for printers final.indd 1 07/06/2016 10:34 Three Rivers Editorial Page 2.indd 1 09/06/2016 12:00 Three Rivers Hertfordshire District Council County Council

Abandoned Vehicles ✓ Business Rates ✓ Community Safety ✓ ✓ Trading Standards ✓ Council Tax collection ✓ Economic Development ✓ ✓ Education ✓ Electoral Registration ✓ Fire and Rescue ✓ Housing ✓ Housing Benefi t ✓ Leisure and Sport ✓ Libraries ✓ Parks and Open Spaces ✓ Pollution (including noise) ✓ Planning ✓ Refuse and Recycling ✓ Registration: ✓ Births, Marriages and Deaths Roads and Pavement ✓ Maintenance Social Services ✓ Street Cleaning ✓

Parish Councils are at the heart of the community, managing allotments, cemeteries, common land, community halls, nature reserves and public buildings, as well as making and advising on decisions aff ect- ing their area. See also the Parish Council page. This booklet has been produced by Three Rivers District Council and CIS Press and has been funded by advertising. All information is correct at time of going to print. Download the booklet at www.threerivers.gov.uk

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 3 07/06/2016 10:34 01923 776611 www.threerivers.gov.uk Animal control and welfare For reporting lost and found dogs or neglected animals. Inspection and licens- Services ing of animal welfare establishments and A other animal related matters. Abandoned vehicles Three Rivers District Council We remove all vehicles normally within 24 01923 776611 hours. Abandonment must be proven. [email protected] Three Rivers District Council 01923 776611 Anti-social behaviour [email protected] Report anti-social behaviour to the Accommodation guide District Council in confi dence. For local bed and breakfast Three Rivers District Council accommodation. 01923 776611 Three Rivers District Council [email protected] 01923 776611 Hertfordshire Constabulary www.threerivers.gov.uk 101 See also Community safety. Admission to schools Is your child starting or moving school? Aquadrome Find out more at See Parks and Open Spaces. www.hertsdirect.org/admissions Archaeology 0300 123 4043 Specialist information and advice on Air pollution archaeology, historic buildings and historic Air pollution is monitored by Three Rivers. landscapes. www.airtext.info www.hertsdirect.org/archaeology or call www.threerivers.gov.uk 01923 776611 01992 555021. The Council may consider complaints Archives about bonfi res and fi reworks. Discover your local and family history at Aﬀ ordable homes www.hertsdirect.org/hals or call See Housing. 0300 123 4049 See also Historical Societies and Allotments Learning and training. Abbots Langley: Arts development Abbots Langley Parish Council We provide a wide range of creative 01923 265 139 activities for adults and children. www.abbotslangley-pc.gov.uk Three Rivers District Council Chorleywood: 01923 776611 Chorleywood Parish Council www.threerivers.gov.uk 01923 285594 See also Watersmeet for community www.chorleywood-pc.gov.uk performances and Leisure and Sport. All other areas: Three Rivers District Council

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 4 07/06/2016 10:35 Services - continued Birth Registration A To register a birth or death, call the Asbestos Watford Register Offi ce on 0300 123 4045 The Council provides information and or visit www.hertsdirect.org/registrars advice on asbestos identifi cation and disposal. We do not remove, Blue Badge scheme collect or identify asbestos. See Support for People with disabilities 01923 776611 Building Control [email protected] The District Council works to ensure Services healthy, safe, sustainable and accessible B buildings. Benefi t fraud Free advice and leafl ets are available. Ring the District Council in confi dence to Three Rivers District Council report Benefi t fraud concerns. 01923 776611 0800 458 9200 www.swhertsbc.co.uk [email protected] Burglary prevention Benefi ts Security advice is available from the Benefi ts surgeries are held at the Police Crime Prevention Offi cers and Council offi ces in Rickmansworth. Dis- Safer Neighbourhoods Team 101 www. trict Council benefi t offi cers can tell you herts.police.uk if you are eligible for Housing Benefi t Herts Home Safety Service provide and Council Tax Support. a service for people who are older, See www.threerivers.gov.uk for online disabled, victims of crime and/or claims and self-assessment. vulnerable. The service is supported Ring 01923 278501 or email benefi ts@ by Hertfordshire County Council threerivers.gov.uk Advice and informa- www.hertfordshire.gov.uk tion on other Benefi ts, Tax Credits, Debt See also Neighbourhood Watch. and Social Security is also available at www.hertsdirect.org/benefi ts or ring Bus passes Hertfordshire County Council Concessionary scheme for eligible 0300 123 4040 (textphone 0300 123 4041) retired and those who qualify on New Benefi ts claims only: 0800 055 6688 medical grounds. The scheme works in See also Citizens Advice Bureau conjunction with the national Government scheme. 0300 123 4050 Bins www.hertsdirect.org/services/ See Refuse Collection. transtreets/pubtrans Biodiversity Action Plan See Savercard for student travel The Local Biodiversity Action Plan helps discount. to conserve the environment. The plan identifi es the most important habitats and Business Rates species, setting targets for conservation. Business rates are set by the Government Hertfordshire Environmental Records and collected by the District Council. Centre 01727 732767 Three Rivers District Council www.hercinfo.org.uk 01923 776611 See also Woodlands. [email protected] www.threerivers.gov.uk

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 5 07/06/2016 10:35 Services - continued C Charity shops A list of local charity shops is available CAB www.threerivers.gov.uk 01923 776611 See Citizens Advice Bureau. Chemists Care and support for adults A list of pharmacists, including out-of- Social care services to help people in hours opening, is available from Hertfordshire live as independently as www.nhs.uk possible. www.hertsdirect.org/services/healthsoc/ Child care supportforadults/ Information about Ofsted registered or call 0300 123 4042 child care providers. 0300 123 4052 www.hertsdirect.org Care and support for children and families Children Pre-school and childcare, child Childline (Free from landlines) 0800 1111. protection and services for children with Children can ring any time and speak to special needs. someone or they can visit www.hertsdirect.org/services/healthsoc/ www.childline.org.uk (24 hour) childfam/ 0300 123 4043. A range of children’s activities and Carers facilities are provided by Three Rivers See Support for Carers. District Council –see Leisure and sport. For the Youth Council see Committees. Cemeteries See also Carers and Family Support. Information on cemeteries at Chorleywood Road and Woodcock Hill Children's Centres which includes the natural Woodland Services and information for children Cemetery. Woodcock Hill includes a aged 0-4 years and their families, Muslim and a children’s section and also including play and learning activities. off ers a Garden of Remembrance for Each centre responds to the needs of people wishing to adopt a rose bush in the community it serves. memory of a loved one. We regret that Some centres deliver adult and family grave spaces cannot be pre-purchased. learning sessions. Three Rivers District Council There are centres in Rickmansworth, 01923 776611 South Oxhey, Oxhey Hall, Eastbury, See also Civil Funerals. Chorleywood, Croxley Green and Contact Parish Councils page 43 for other Abbots Langley. cemeteries in your area. Parish services 0300 123 4052 are provided by Three Rivers District www.hertsdirect.org Council in Rickmansworth. See also Crematoria and Civil Funerals. Churches A list of faith groups is listed at Charities www.threerivers.gov.uk or ring Watford and Three Rivers Trust may 01923 776611 be able to provide funding advice for voluntary and community organisations. 01923 216950 www.w3rt.org Search Community Groups at www.hertsdirect.org www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 6 07/06/2016 10:35 Call a Q Club today and claim a FREE half day taster session (including lunch) for yourself or a loved one Day Centres in Hertfordshire Day time care and companionship for older people www.quantumcare.co.uk

Quantum Care run a number of Q Club Day Centres within their residential homes in Hertfordshire. Each Q Club offers a variety of activities, parties, outings and live entertainment to suit the Q Club members’ interests and abilities. Q Clubs also offer additional services such as personal care including; hairdressing, chiropody, bathing and more. All our day centres have comfortable surroundings both indoors and out. Belmont View Hailey Drive, Hoddesdon 01992 450304 Fosse House Ermine Close, St Albans 01727 819700 Garden City Court Whiteway, Letchworth Garden City 01462 473100 Greenacres Wellfield Close, Hatfield 01707 280500 Bushey Day Centre Elstree Road, Bushey Heath 020 8950 4139 Hyde Valley House Hyde Valley, Welwyn Garden City 01707 379700 Mayfair Lodge Watkins Rise, The Walk, Potters Bar 01707 871800 The Mead Castleford Close, Borehamwood 020 8953 8573 You can also find out if you Meresworth Dellwood, Field Way, Rickmansworth 01923 714300 are eligible for local authority Pinewood Lodge Oxhey Drive, South Oxhey 020 8421 7900 funding by calling Health & Richard Cox House Dog Kennel Lane, Royston 01763 249111 Community Services on Vesta Lodge Watling View, St Albans 01727 799600 0300 123 4042 Willow Court Aldwickbury Crescent, Harpenden 01582 466244 Call a Q Club near you today and book a FREE half day taster session (including lunch) either for yourself or a loved one.

Q Club Day Centres Advert.indd 1 26/05/2016 16:10:58 Services - continued Climate Change C The District Council has a strategy to work with and assist residents and businesses Citizens Advice Bureau in our area to reduce both our and their Citizens Advice Bureau is a charity impact on the environment. which off ers free and confi dential advice www.threerivers.gov.uk on virtually any issue. Citizens Advice Bureau receives funding support from Community safety the District Council. Abbots Langley CAB In an emergency dial 999. 0344 2451296 Hertfordshire Constabulary 101 Oxhey and District CAB 0344 2451296 Contact the Council in confi dence to Rickmansworth CAB 0344 2451296 report graffi ti, fl y-tipping and anti-social http://threeriverscab.org.uk/ behaviour. Three Rivers District Council Civil Funerals 01923 776611 [email protected] Non-religious funerals that celebrate the life of the deceased. Hertfordshire County Council works Visit www.hertsdirect.org/registrars or ring closely with Hertfordshire Constabulary Hertfordshire County Council and the District Council to prevent and 0300 123 4045 (textphone 0300 123 4041) reduce the harmful eff ects of alcohol See also Cemeteries. and drug misuse. To fi nd out more call 0300 123 4042. Civil Weddings and Partnerships See also Burglary prevention and Fire Ceremonies for couples wishing to mark and Rescue. See also Domestic abuse and celebrate their commitment and and Family support. devotion to each other with a formal and meaningful ceremony. Complaints and suggestions Ring Watford Register Offi ce on Please contact us if you have any 0300 123 4045 (textphone 0300 123 4041) concerns or ideas for service or visit www.hertsdirect.org/registrars development. 01923 776611 www.threerivers.gov.uk Committees and forums Sign up for Three Rivers District For information on Local Area and Council’s Have Your Say e-newsletter at Pensioners’ Forums, the Youth Council as www.threerivers.gov.uk or ring well as District Council Committees open 01923 776611. to the public. Ring Three Rivers District Hertfordshire County Council Council 01923 776611 or visit 0300 123 4040 www.threerivers.gov.uk www.hertsdirect.org/complaints For Hertfordshire County Council See also Parish Councils page 43. committee meetings contact 0300 123 4040 (textphone 0300 123 4041) Computing www.hertsdirect.org See Libraries and Learning and training. See Parish Councils for meetings. Concessionary fares See Bus Passes.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 7 07/06/2016 10:35 Services - continued Council Tax C The District Council and Parish Councils Conservation receive a total of 14 pence in the pound For information about your local nature from Council Tax. The remainder funds reserves, children’s nature activities and County Council and Police services. conservation volunteer work. See also Benefi ts. Trees in conservation areas are [email protected] protected. or ring 01923 776611. Work cannot be undertaken without Councillors giving six weeks’ notice. The District Council manages 22 The District Councillors’ contact details Conservation Areas protecting special are available from www.threerivers.gov.uk architectural and historical interest. De- or ring 01923 776611 tails are available via the Planning Policy County Councillors’ contact details can be found at link at www.threerivers.gov.uk or ring www.hertsdirect.org/councillors or by calling . 01923 776611 0300 1234040 Parish Councillors’ details are available See also Local Plan and Biodiversity from the Parish Councils. See page 43. Action Plan. Countryside management Volunteers are needed to help care for The Countryside Management Service the Aquadrome, Croxley enables communities to enjoy, care for Common Moor and Oxhey Woods. and enhance their environment. Free For more information visit healthy walking programme. www.threerivers.gov.uk 01923 776611 Visit www.hertslink.org or ring See also Volunteering. 01992 588433. Consumer protection See also Trees, Woodlands and also Advice and guidance to enable Biodiversity Action Plan and Conservation. consumers to pursue grievances with Credit unions retailers and traders to a satisfactory Watford Credit Union is a savings and conclusion. 08454 04 05 06. loans co-operative covering all See also Citizens Advice Bureau. WD postcodes. See Trading Standards for business www.watfordcreditunion.co.uk advice. 01923 236401 Contaminated land HertSavers Credit Union The District Council inspects and monitors 020 8756 3868 www.hertsavers.co.uk contaminated land. Three Rivers District Council Crematoria 01923 776611 West Herts Crematorium www.threerivers.gov.uk www.westhertscrem.org 01923 673285 Controlled Parking Zones See also Civil Funerals and Cemeteries. The Parking Shop 01908 223506 See also Faith groups. The District Council consults residents to make sure they are protected from Crimestoppers Give information about crime excessive commuter and other parking anonymously problems. www.threerivers.gov.uk 0800 555 111 https://crimestoppers-uk.org

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 8 07/06/2016 10:35 [email protected] www.swanwindowsltd.co.uk Swan Windows Limited, Beeson Yard, Bury Lane, Rickmansworth, Herts WD3 1DS Mon to Fri: 9:00 to 16:30 Sat: 10:00am - 14:00pm Could you do with a helping hand? Talk to Extra Help for the complete solution We can help with: • Cleaning & tidying • Ironing • Gardening • Dog walking • Household maintenance • Shopping • Meal preparation • Mothers Help ….and so much more! From £13.50 per hour. If you need some help to deal with the stresses and strains of everyday life, Extra Help has the answer. We can provide assistance with a variety of day- to-day tasks to literally anyone who needs us. We’re here for you whenever you need us and we’ll never let you down! So give us a call now and let us provide you with the helping hand you need. EXTRA HELP Tel: 01923 866100 www.extra-help.co.uk a helping hand

Have you bought home or business insurance from your bank, building society or online?

Such cover may be cheap but when you come to claim, insurers could wriggle out on a technicality. Samson Insurance Services is a family run insurance brokerage based in Watford for 40 years offering sensible advice on how to get the most suitable cover for your home, business or investment property. We can advise you on: • How to avoid over-insurance as well as under-insurance • How to reduce the likelihood of having to make a claim • What actions to take now so that in the event of a claim you receive everything you are entitled to

Please look at our website to see why we are uniquely different from all other UK insurance brokers and call us for a no obligation chat. www.samsoninsurance.co.uk 01923 225 201

Samson Insurance Services is Authorised and regulated by the Financial Conduct Authority. Licensed Waste Carrier No.: CB/SM3548SW DUMP YOUR JUNK Family run 10years Rubbish Clearance Service established business RELIABLE, REDUCE | REUSE | RECYCLE REASONABLE & RAPID ALL Metals We Can Do All The Collected DOMESTIC | COMMERCIAL Carrying For You! for FREE INDUSTRIAL

Rubbish Cleared - Garden & Household Light Removals - Wait & Load Service From Single Item To Complete Contents Cheaper Ê Free estimates Than Ê Materials collection and drop off service A Skip! Ê Registered with the environment agency

Ray Kelly & Sons Terms and conditions apply Email: [email protected] ( 07515 552263 If you are interested in music lessons for your family, then Hertfordshire Music Service can help you.

Our teachers offer tuition on a variety of different instruments, as well as singing. Affordable lessons take place in local schools or in our own Music Centres after school and on Saturdays. Singing, instruments, choirs, rock bands, ensembles, orchestras - there are opportunities for all levels, for music grades or just for fun, from under 5s to 19 years. We also offer financial support for lessons, activities and for loan and purchase of instruments. Please contact your local Music Centre for further information Watford School of Music Clarendon Muse, 70 Rickmansworth Road, Watford, WD18 7JA Tel: 01923 225531 [email protected] Dacorum Music School Heath Barn, St John's Road, Hemel Hempstead HP1 1NP Tel: 01442 214599 [email protected] Further information on all our Centres can be found on www.hertsmusicservice.org.uk We have 560 instrumental and vocal teachers teaching over 25,000 children in schools and music centres across the county. Hertfordshire Music Service is the Lead Partner for the Hertfordshire Music Education Hub.

Recommended Surveyors & 01923 772750 Interior Design Services

The 3 FJ Thompson & Co - services that can Culturally You Ltd Chartered Surveyor help Established 1956 Commercial Design

Specialist services Residential Interior design •Architectural services including planning Soft Furnishings & building regulations consents For specialists services please view • Contract Administration • Pre-purchase surveys our web site • Party Wall Matters www.culturally-you.co.uk • Building Pathology in association with •Ecclesiastical surveyors to the Diocese of St.Albans & the Methodist Church FJ Thompson & Co Tel: 01923 712350 Tel: 01923 720277 email: [email protected] Email: [email protected] FJ Thompson / Culturally You Ltd Both companies can be found at The Old Kings Arms, 30 Church Street, Rickmansworth, Herts, WD3 1DJ Oxford Study Circle Institute in Achieving Excellence

Excellent Tutoring for: Outstanding Exam Results 3KS2 Maths and English 3 3 Well experienced and qualified teachers 11+ Exams Preparation 3 3KS3 Maths, Science and English Over 20 years’ experience 3GCE/IGCSE Maths, English and all science subjects 3One to one and group support 3AS/A2 Maths, Chemistry, Biology, Physics and Economics Call us: 01923 468 049 • 07937 064281 • 07480 246182 www.oxfordstudycircle.co.uk • Email: [email protected] Main office: No 4, Perivale Gardens, Garston, WD25 0HR Tuition centre: Victoria Day Centre, Ledbetter Drive, off Greenbank Road, WD17 4JP North Watford Branch: Orbital Community Centre, Haines Way, Herts, WD25 7QW TjfBroker Personal Support Brokerage

Teri Waller BA (Hons) Personal Support Broker Care Funding Advisor

01923 350452 • www.tjfbroker.co.uk • [email protected]

Need help to plan and organise the support Direct Payments do not have to use the services you need? I can help you make contact with that are provided by the Council and can the services and activities available. I will also use a Support Broker to find alternatives and help with your Support Plan, work out the costs negotiate prices etc. and look for additional funding that you may be entitled to. Those who do not receive funding from the council can also access the service and price You may be entitled to funds from the Council will be applicable to each client and their to help pay for your care and support - this needs. is called a Direct Payment. People who use JOIN TODAY AND SAY YES TO SAVINGS!

You may be eligible for Costco Membership...

To nd out if you qualify or for further information regarding Costco, please contact the Marketing Team at Costco Watford. Call 01923 699 801.

Costco Watford, Hartspring Lane, Watford, Herts, WD25 8JS T: 01923 699 801 E: [email protected] www.costco.co.uk

*Membership Criteria applies. Accepted methods of payment: cash, debit card, cheque

or American Express. Membership must be obtained before purchases can be made. JN10936

[email protected] Spicers Carpets www.spicerscarpetsandbeds.com and BEDS

6-7 The Parade, Prestwick Road, South Oxhey, Watford, WD19 7ED & 020 8420 1570

Spicers Carpets and Beds is a family run business that has been well established for 39 years in Watford.

Spicers offer FREE estimates, FREE fitting on all carpet orders, FREE local delivery on all beds, carpets, vinlys and remnants as well as being able to bring samples to your door to all local areas with our new mobile showroom.

Quality for quality our prices will not be undersold. Services - continued C Services E Criminal Records Bureau checks Economic development The Bureau has been replaced by the The District Council supports the needs of Disclosure and Barring Service. The District large and small businesses as a priority. Council provides a checking and 01923 776611 countersigning service for organisations. www.threerivers.gov.uk 01923 776611 www.gov.uk Education Cycling Helping Hertfordshire’s children attain the Cycling paths and maps can be viewed best possible levels of education and at www.threerivers.gov.uk or ring development and to build their confi dence, 01923 776611 achievement, self-esteem and resilience. Spokes cycling group sells a booklet of Visit www.hertsdirect.org or call local cycle rides www.spokesgroup.org.uk Hertfordshire County Council 0300 123 4043 See also Learning and training. Services D Electricity emergencies Dangerous structures Freephone 0800 783 8838 (24 hours) To report dangerous buildings and other Electoral Services structures contact the District Council on To register for Local, General and 01923 776611 www.threerivers.gov.uk European Elections.You can download a In an emergency dial 999 registration form at www.threerivers.gov.uk or Deafness ring the District Council on 01923 776611 See Support for People with Disabilities See also Leisure and sport Emergencies 999 for Police, Fire and Rescue, Debt Ambulance or Coastguard.This number See Citizen’s Advice Bureau for can be dialled even if a phone is out of confi dential advice. credit. Service email alerts are available from Three Rivers District Council. See the Dentists newsletter tab at www.threerivers.gov.uk Local dentists and emergency dentists can be found at www.nhs.uk See also Gas emergencies and Electrical emergencies. See also Flooding. Disabilities See Support for People with Disabilities. Energy eﬃ ciency See also Leisure and sport Improving energy eﬃ ciency of your home Doctors or business will reduce bills, keep you A list of GPs is available from www.nhs.uk warmer or help you to stay cool. www.greenourherts.org.uk Domestic abuse www.threerivers.gov.uk Three Rivers Independent Domestic 01923 776611 Violence Advisor call 01923 727231 [email protected] Green our Herts Monday-Friday 8am-5pm. www.greenourherts.org.uk is a website Free, confi dential and non judgmental. which brings together information on ac- Hertfordshire Domestic Violence/Abuse tions to help us reduce our impact on the Helpline 0808 808 8088. environment and adapt to our changing In an emergency dial 999.See also climate which can also help us to save Protection for adults and children at risk. money and improve our lives.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 9 07/06/2016 10:35 Services - continued Fire and Rescue E In an emergency dial 999. Environmental health Hertfordshire Fire and Rescue saves lives The District Council licenses, inspects and and keeps people safe through enforces hygiene and safety standards in community fi re safety initiatives. catering and other premises. Visit www.hertsdirect.org/fi re or call The District Council investigates 0300 123 4046 complaints in confi dence. Flooding The District Council works to monitor and Environment Agency Floodline reduce noise, air and light pollution. 0345 9881188 The District Council monitors contaminated (24 hour) www.environment-agency.gov.uk Residents are responsible for protecting land and makes sure redevelopment is their own homes. Sandbags are available done properly. from DIY stores. The District Council investigates complaints about defective drainage, Fly tipping nuisances from bonfi res and rubbish The District Council tackles fl y-tipping which can rot. within 7 days and often in 24 hours. See also Licensing, Scores on the Doors, Report fl y-tipping in confi dence.01923 Pest Control and Fly-tipping. 776611 [email protected] See also Animal control and welfare. Food Banks Extended Schools (ESCO) If you are in urgent need you may be A wide range of activities, events and able to get vouchers from various training for parents and children in schools organisations including the Council offi ce in and the Three Rivers community. Rickmansworth. Alternatively you can call www.hertsdirect.org the food bank direct for advice or visit their Family Information Service 0300 123 4052 website Rickmansworth (also covers Maple Services Cross, Mill End and Croxley) F 07716 856 892 Faith groups www.rickmansworth.foodbank.org.uk A list of faith groups is listed at Watford (also covers South Oxhey and www.threerivers.gov.uk or ring Abbots Langley) 01923 804435 or 01923 776611 07925 813 027 Family support http://watford.foodbank.org.uk Homestart Watford and Three Rivers provides friendship, support and practical Food safety help to families in their own homes who See Environmental Health. have at least one child under the age of Footpaths fi ve years01923 248 010. See Rights of Way. www.home-startwatford.org.uk Thriving Families works with agencies to help vulnerable families turn their lives around. Contact 0300 123 4043 www.hertsdirect.org Confi dential advice and information about drugs is available from www.talktofrank.com 0300 123 6600

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 10 07/06/2016 10:35 Rawlings Tree Surgery Fence & Gate Specialists STUMP REMOVAL LOPPING / TOPPING RE-SHAPING HEIGHT REDUCTION ALL TYPES OF FENCING / GATES DOMESTIC & INDUSTRIAL Tim: 07798 860 259

All insurance work undertaken

Before Fed up with your Before dirty paving or blocked gutters? After

All types of paving The driveway, patio & gutter and gutters cleaning specialists professionally After Before cleaned at affordable After prices. Call us today for a quick and Tel: 01923 537123 easy free 07786 317083 quotation. [email protected] www.holliesservices.co.uk Sarratt Church of England Primary School We are hair The Green, Sarratt, Herts WD3 6AS Head Teacher: Mrs P Bremner MED, NPQH Phone: 01923 262003 for you [email protected] www.sarratt.herts.sch.uk Now open 7 days a week Sarratt C of E Primary School benefits from: • a 2016 ‘Good’ Ofsted judgment in all areas • typical class size of 26 pupils We would like to introduce • a wide range of after school music and sport clubs Michael to the Salon, • an on-site Pre-school recently rated ‘Outstanding’ 10 years in the hairdressing by Ofsted industry, an expert in Colour, • close links to a local ‘before and after school’ club rated Outstanding by Ofsted Foils, Cut and Blow Dry. Ladies & Gents Hairdressing Painting Decorating

All Aspects Of and Handyman Services Hairdressing Covered Reliable, Responsible Competitive Prices Courteous and Professional Free Parking Call today for a free estimate 7 Days A Week Fully insured Local references available 01923 711478 Les Flanders 01923 681828 or 07582 889102 299 Baldwins Lane, Croxley Green, WD3 3LE Email: [email protected]

We have an excellent Thai menu with a wide selection of Thai cuisine; all prepared using the finest fresh ingredients. You can choose from a selection of meat, vegetarian, or seafood and many other popular Thai dishes.

Opening Hours: Monday - Friday 12:00 - 14:30 Monday - Saturday 18:00 - 22:30

4 Church Street, Rickmansworth, WD3 1BU Email: [email protected] Telephone: 01923 776 779 Maple Cross JMI & Nursery School Denham Way, Maple Cross, Rickmansworth, Hertfordshire WD3 9SS Tel: 01923 773189 Book a time to meet the Headteacher, Mr D Roberts and have a tour of the school Email: [email protected] Headteacher: Mr D Roberts www.maplecross.herts.sch.uk Welcome to Our School “A good school” Ofsted, November 2011 Cutaway 195, Watford Road, Croxley Green, Rickmansworth, WD3 3EH Tel: 01923 444152 30 Years Experience • Custom & Freehand Work • Cover Up Tattoos • Body Piercing • Modern Hygienic Studio Award • Japanese Art Specialist Winning • Fully Health Registered Tattooists • Consultations Available

Hairdressing ladies, men's and children Wasp Extensions, hair up also Botox, fillers • Ear Piercing • Opi gel nails Problem? • Spray tanning • Lay down sun bed Wasp/Hornets Beauty treatments available Nests destroyed £40 Normally same day service 42 Denham Way, Maple Cross Including weekends Rickmansworth WD3 9SP Tel: 01923 896 222 Call 07780 953222 Fully insured Brown & Emery, offering legal advice for all your requirements Established for over 80 years, we have built up an enviable reputation in Watford and the surrounding areas. • Washing machines • Built in appliances • Tumble dryers • Installation services We are proud to serve our local community, • Dishwashers • Ovens offering our time and advice for all their legal requirements. Our specialist solicitors are here to handle your individual • Refrigeration • Cookers needs and help you get the right results. • Conveyancing • Divorce Law • Will & Probate • Criminal Law Contact 153 The Parade, Watford, WD17 1NA Email: [email protected] Tel: 01923 225 255 www.brownandemery-watford.co.uk Brown & Emery Solicitors are authorised and regulated by the Solicitors Regulation Authority under reference 70167

Pearson Turner Partnership Amalgamated with Grosvenor Estate Agents, New Road, Croxley Green Properties To Let & For Sale

Tel: 01923 771 588 • 01923 711 651 163 New Road, Croxley Green, Hertfordshire WD3 3HB Email: [email protected] Services - continued www.threerivers.gov.uk F Funding advice for voluntary and Fostering and adoption community organisations may be available Placing children with foster carers who live from the Watford and Three Rivers Trust locally so that children can continue their schooling and stay in contact with family http://w3rt.org/ 01923 216 950 and friends. Thrive Homes provides grants to initiatives Visit www.hertsdirect.org or call 0300 123 which have a positive impact on tenants 4043 (textphone 0300 123 4041). and the wider community

Free school meals www.thrivehomes.org.uk 0800 917 6077. www.hertsdirect.org/freeschoolmeals Hertfordshire County Council provides a 0300 123 4040 locality budget scheme for community projects. Contact your County Councillor Funerals for details www.hertsdirect.org/ See Civil Funerals and Cemeteries. 0300 123 4040 See also Private Sector Housing for Services G disabled facilities grants. Garages Grounds maintenance and hire The District Council provides garages to The District Council cares for local parks, rent. Please apply to the Council. There bowling greens and other open air is a waiting list. Telephone 01923 776611 sports facilities.01923 776611 [email protected] www.threerivers.gov.uk Gardening See also Parish Councils page 43. Northwick Day Centre volunteers can Gypsies and Travellers provide help with gardening for For information about traveller sites visit individuals and community groups in the www.threerivers.gov.uk 01923 776611. South Oxhey area 020 84211891. The service is free and runs from March to Services October each year. H Hall hire Gas Emergencies Information about community hall hire is Freephone 24 hours National Grid 0800 111 999 available from the District Council General practitioners 01923 776611 www.threerivers.gov.uk A list of local GPs is available from Harassment . www.nhs.uk 111 Ring the District Council in confi dence to Graffi ti removal report disability, racial, sexual or homo- The District Council aims to remove graffi ti phobic harassment or other types of hate within two working days of a report and crime 01923 776611 within one working day for racist or other [email protected] off ensive graffi ti. You can also report harassment to the Police Hate Crime Offi cers . Cleaning is subject to consent being given 101 In an emergency dial 999. to access to non-Council property. Contact the District Council in strict Health and safety confi dence 01923 776611 Health and Safety Executive [email protected] www.hse.gov.uk See Environmental Health. Grants Information about leisure and community and capital grants is available from the District Council 01923 776611 www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 11 07/06/2016 10:35 EST. 1910 Services - continued H Health and well-being A GP exercise referral scheme is run through your GP 01923 776611 www.threerivers.gov.uk Housing See also Medical and Leisure and sport. See also Private sector housing. Herts Healthy Homes See also Thrive Homes. Free information and support to help you to stay healthy warmer and safe in your In 2008 all Council homes were home. Support with paying bills, draught transferred to Thrive Homes, which proofi ng, energy heaters, fi re and home now own and manage 3,700 properties security checks. across Three Rivers. Services such as HertsHelp 0300 123 4044 homelessness and the housing register Herts Help are still managed by the District Council. A network of community organisations working together. They can help you Advice fi nd the practical support, guidance and The District Council’s housing department information you need to get the gives housing advice and explains most out of life. housing options which may include low www.hertsdirect.org/your-community/ cost home ownership schemes and the ihertshelp/ 0300 123 4044 (local rate) Council’s Easylet Scheme. Applicants High hedges wishing to apply for aff ordable housing Help to resolve neighbour disputes about must complete an online assessment high hedges when all attempts to resolve questionnaire to see if they qualify. the dispute with neighbours have failed. 01923 776611 Contact 01923 776611 www.hertschoicehomes.org.uk [email protected] [email protected] Highway (road) maintenance Aﬀ ordable Homes Maintenance of Hertfordshire’s 3,000 See Choice Based Lettings, Housing miles of roads and pavements, 1,700 Register, Low cost homes and Thrive bridges, 100,000 street lights, 154,000 Homes. drains and 118,000 signs. Choice Based Lettings www.hertsdirect.org or ring All social housing in Three Rivers is now 0300 123 4047. Report a fault at www.hertsdirect.org allocated through the Herts Choice Gritter Twitter @herts_highways Homes choice based lettings scheme. Roadworks information is available at Properties are advertised on the Herts www.hertsdirect.org/roadworks Choice Homes website and applicants Salting and gritting routes on the Housing Register can bid for www.hertsdirect.org/salting properties they are interested in. The District Council can provide advice on History societies accessing and using the scheme. For a list of local history societies see 01923 776611 or visit www.threerivers.gov.uk 01923 776611 www.hertschoicehomes.org.uk See also Archives and Learning and training. Homelessness See Housing. www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 12 07/06/2016 10:35 Rent Deposit guarantee Housing Strategy The District Council works with private The District Council enables delivery of landlords to guarantee rent deposits. affordable housing in the public and 01923 776611 www.threerivers.gov.uk private sectors. Telephone 01923 776611 Homeswapper scheme www.threerivers.gov.uk On-line mutual exchange scheme for Housing Association tenants to exchange House Exchange Scheme and Homeswapper scheme their homes www.homeswapper.co.uk On-line mutual exchange schemes for Homelessness housing association tenants to swap Help and advice is available from the homes. District Council for people threatened with Register through Thrive Homes on homelessness. 01923 776611 0800 917 6077 or contact your landlord [email protected] for advice. n www.thrivehomes.org.uk Herts Young Homeless enables www.homeswapper.co.uk young people to secure and maintain appropriate accommodation through Housing Benefit prevention, crisis intervention, and See Benefits. tenancy sustainment. www.hyh.org.uk 0844 833 0933 Low cost homes Affordable homes to buy or rent. n New Hope offers a range www.bpha.org.uk of accommodation, support and 033 100 0272 development services to people who See also Choice Based Lettings, are homeless or at risk of becoming Housing Register, Low cost homes homeless in Three Rivers. and Thrive Homes. www.newhope.org.uk See also Private sector housing. 01923 210680 See Medical for Herts Healthy Homes Out of Hours For homeless emergencies telephone 01923 776611. Housing Register To register for affordable housing or to apply for a transfer www.hertschoicehomes.org.uk www.thrivehomes.org.uk Telephone 01923 776611

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 13 07/06/2016 10:35 Building 3, Croxley Green Business Income Management Park, Watford WD18 8YG and Housing Options The Income team manage the rent 020 8428 4428 accounts, and ensure all our residents Freephone 0800 917 6077 pay their rent on time. [email protected] The Housing Options team manages www.thrivehomes.org.uk our empty homes, advertises vacancies through Herts Choice Homes and off ers Providing high quality homes and properties to applicants on the waiting excellent services to enable the list. The team also manages mutual development of communities where exchanges. people will enjoy living. Home Ownership Thrive Homes owns and manages Dedicated support for leaseholders, and around 3,700 rented properties and shared owners. Former council tenants more than 400 leasehold properties in with an assured tenancy of more than the Three Rivers district. fi ve years may have the right to buy their We provide a range of services for homes. residents, such as: Thrive Homes Services Independent living This team does our repairs and n Management of sheltered schemes maintenance work. Residents report any issues by Neighbourhood services telephone, web, email or in person. n Day-to-day management of our homes, neighbourhoods and tenancy For emergency out of hours ring support for people who live in them. freephone 0800 917 6077. n Manage contracts such as grounds maintenance; window and communal cleaning. n Resolve ASB issues, arrange removal of graﬃ ti and ﬂ y tipping. n Carry out walkabouts involving residents.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 14 07/06/2016 10:35 Services - continued Learning and training H provides adults with career Holiday activities ASCEND guidance, skills development activities Playschemes, Play Rangers, sporting and assistance into employment, activities, free gym/swim. Get Set including job club, volunteering and Programme for people with disabilities. work experience placements with A list of bed and breakfast local businesses. They also work in accommodation is listed at partnership with Herts MIND Network www.threerivers.gov.uk 01923 776611. and other organisations to deliver the www.playrangers.co.uk ASCEND wellbeing project, Step-Up See also Leisure and Sport and Tourism. which promotes positive mental health Home care and manages the Dig Deep allotment Help with personal care such as getting project. in and out of bed, washing, dressing and www.ascend.org.uk 020 8420 1364 bathing. www.hertsdirect.org/hcs or ring Computer Taster sessions are the County Council on 0300 123 4042. available at some Hertfordshire See also Support for adults and Carers. libraries and give an easy and friendly introduction to using a computer and Services I the internet. There is a small charge. Inclusive activities 0300 123 4049. See Leisure and sport You can book PCs with internet access in all libraries - this is free for an hour. Infectious disease control www.hertsdirect.org/services/libraries See Environmental Health Historical societies A list of historical Insulation societies is available at See Energy eﬃ ciency. www.threerivers.gov.uk 01923 776611. Internet See also Three Rivers Museum. See Learning and training and Libraries. Three Rivers Learning Partnership Services Brings together organisations J promoting opportunities for adult Jobcentre Plus You can use the 0845 code to call 0345 and families, including free learning; numbers. Check with your phone a free online e-Guide. Information company which code is cheaper for you. about learning for work and leisure www.gov.uk including: computing, reading, English, 0345 604 3719 ESOL (English for speakers of other See also Learning and training languages) numeracy, job seeking, training for work, apprenticeships, arts Services L and crafts, sport, dance and more. Land and Property Services www.3riverslearningptnrs.btck.co.uk Local land charges searches from the public register are strongly recommended before purchasing a property. A fee is charged. Three Rivers District Council 01923 776611 www.threerivers.gov.uk [email protected]

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 15 07/06/2016 10:35 01923 892710 University of the Third Age (U3A) U3A is a self-help organisation for www.everyoneactive.com people no longer in full time employ- A monthly What’s On e-newsletter is ment providing educational, creative available from www.threerivers.gov.uk and leisure opportunities in a friendly 01923 776611. You can also follow us environment. For information on groups at www.twitter.com/threeriversdc in Three Rivers and Watford contact: www.u3a.org.uk 020 8466 6139. Free swimming for under 19s and over 60s who live in the district is West Herts College www.westherts.ac.uk 01923 812345 available. Under 19s can swim for free at certain times during the Easter Workers Educational Association. Local adult education courses. and summer school holidays and over www.wea.org.uk 01223 417 320 60s can swim free at allocated times. See also Support for People with Disabilities The scheme is available at William Penn, Sir James Altham and Watford Woodside. Contact your leisure centre Services - continued L for full details and an enrolment form. Leisure and sport Art development and activities, Free swimming for carers – see Get Set programme, Leisure grants, Mill Swimming. End Youthy, Play areas, Play Rangers, Libraries Playschemes (Ofsted registered), Skate Libraries are located in Abbots Parks, Sport and physical activity, Langley, Chorleywood, Croxley Green, Tea Dances Rickmansworth and South Oxhey (Oxhey General enquiries: Three Rivers Library). District Council 01923 776611 Visit www.hertsdirect.org/services/libraries www.threerivers.gov.uk or ring Hertfordshire County Council 0300 The venues below are owned and 123 4049 (textphone 0300 123 4041). funded by Three Rivers District Council See also Learning and training. and managed by Hertsmere Leisure Trust: Licensing The Centre 020 8428 4954 For pub, restaurant, entertainment, www.thecentre-southoxhey.co.uk gambling and other alcohol licensing Sir James Altham Pool including complaints. 020 8421 0211 The District Council also licenses taxis, www.hertsmereleisure.co.uk private hire vehicles, drivers, operators, William Penn Leisure Centre street traders, small lotteries and charity 01923 771050 collections. www.williampennleisure.co.uk Contact Three Rivers District Council Rickmansworth Public Golf 01923 776611 www.threerivers.gov.uk See also Environmental Health and Animal Course 01923 775278 Control. www.rickmansworthgolfcourse.co.uk See also Scores on the Doors. Watford Woodside Leisure Centre is also open to Three Rivers residents including membership.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 16 07/06/2016 10:35 Services - continued L Services M Litter Meals On Wheels The District Council provides litter Meals delivered to those with limited collection and litter bins around the district mobility or recovering from medical and barrow beats in 6 shopping centres. treatment. Contact all areas The rubbish in many litter bins is now 01442 243352 recycled. http://hertscommunitymeals.co.uk Our barrow beats cover around 130 miles Sarratt: 01923 264618 of pavement per week. Chorleywood: 01494 762849 Contact Three Rivers District Council Wednesdays only 01923 776611 Medical [email protected] If you need medical help fast, but it Local Area Forums isn’t a 999 emergency, you can now See Committees and forums. call NHS 111. NHS 111 will assess Local Plan you, provide advice and direct you This is a new set of planning documents straightaway to the local service that to help plan for, and manage, can help you best. NHS 111 is available development in the district over the next 24 hours a day, 7 days a week and calls 15 years or so. Call Three Rivers District are free, including from mobiles. Council 01923 776611 In an emergency dial 999. www.threerivers.gov.uk Herts Valleys Clinical See also Biodiversity Action Plan plus Commissioning Group, Land and Property Services. See also commissions health services including Conservation. hospital, community and mental health Local Nature Reserves on behalf of residents in West Herts. All The District Council cares for 6 local local GP practices are members. nature reserves: Withey Beds, Croxley 01442 898888 Common Moor, Prestwick Road www.hertsvalleysccg.nhs.uk Meadows, the Aquadrome, Chorleywood Healthwatch House Estate and Oxhey Woods. Oxhey Healthwatch is the public’s champion Woods has a new 1km sculpture trail. on health and social care services. It See also Woodlands. gathers patient views and opinions, to Three Rivers District Council 01923 inﬂ uence policy, keep an eye on quality 776611 www.threerivers.gov.uk and report problems. 03000 683 000 Local produce www.healthwatchhertfordshire.co.uk A list of local producers is available at www.threerivers.gov.uk Herts Healthy Homes. Free 01923 776611 and is also included in the information service that helps you to District Council’s Reycling More! directory. stay healthy and safe in your home all year round. Home visits for advice and Low cost home ownership practical support (including fi nancial) to See Housing. help you stay well and active. HertsHelp 0300 123 4044

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 17 07/06/2016 10:35 Services - continued Money advice M See Benefi ts and Citizen’s Advice NHS Stop Smoking Services Bureau. See also Credit Unions Information, local courses, online Mortgages groups, one to one support for age 16 plus. Free service. Nicotine Help to Buy agents can guide you through Replacement Therapy on prescription options available and explain the eligibility and aff ordability criteria. The Help to Buy 0800 3893998 agent for Hertfordshire is BPHA Limited. www.hertsdirect.org/stopsmoking www.bpha.org.uk Mental Health support services 0330 100 0272 Guideposts Trust. Services in Watford For free, confi dential, fi nancial and debt and Rickmansworth include: social, management advice see Citizens Advice fun, information, training, support etc Bureau. See also Housing. for people with serious mental health Museum problems and their carers. See Three Rivers Museum. See also 01923 223554 Archives. Herts Mind Network. Counselling, including outreach at 39 Oxhey Drive. Services Groups, courses, personal development, N Naming Ceremonies vocation advice, peer support, carers’ services, young people’s services, older For a non-religious alternative to church people’s services. Services are mostly Christenings, contact the Watford Register Oﬃ ce free. Age range: 18 plus. 0203 7273600 0300 123 4045 www.hertsmindnetwork.org/ www.hertsdirect.org Step-Up in South Oxhey provide Neighbourhood Watch drop-in mental health support Neighbourhood Watch is an active 020 84286725 organisation in the district. By being a Signpost in Watford and South Oxhey member you can receive information provides counselling and group work for about local crime and information about young people. local events through the Online Watch www.signpostcounselling.co.uk Link messaging system, OWL. CRI. Counselling for drug or alcohol For further information, please visit users aged 18 plus. Alternative therapies. http://threerivers.neighbourhoodwatch. Confi dential advice and support for wordpress.com partners, family and friends of users. Email the District Co-ordinator, Accept referrals from GPs and other Sue Thompson agencies and prescribing services. [email protected] 0800 652 3169 www.changegrowlive.org or call 101 for the Watch Liason Oﬃ cer for For Herts Home Security Service Three Rivers. see Burglary prevention. See also Community safety and Burglary See also Samaritans, Relationship prevention. counselling, Care and support for adults, Care and support for families, Family Noise Support, Support for People with See Environmental Health. Disabilities.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 18 07/06/2016 10:35 Services Payments O Council Tax, Business Rates, brown bin Older people collection, garage rent, invoices and Age UK Herts provides vital services Housing Benefi t overpayment can be paid including lunch clubs, a hospital discharge at the District Council’s One Stop Shop at service and health sessions which Three Rivers House, Northway, focus on the needs of older people in Rickmansworth. Direct debit forms are Hertfordshire. 0300 345 3446 available by phone and in person. Information and advice line Council Tax direct debit forms can also be www.ageuk.org.uk/hertfordshire fi lled in on our website See also Care and support for adults. and Council Tax can be paid on-line at For Sheltered schemes see the Thrive www.threerivers.gov.uk Homes section of Housing. See also Residential and nursing home care. You can also pay Council Tax, Business Rates, garage rents, invoicing Open spaces and overpaid Housing Benefi ts by calling See Parks and Open Spaces. the automated payment line on 0345 606646 Services P Line open 24 hours a day, 7 days a week. Parenting Three Rivers District Council See Children’s Centres and 01923 776611 Family Support. www.threerivers.gov.uk Parish Councils Pensioners See Parish Councils. See Older people. Parking Pest Control The Parking Shop 01908 223506. Parking The District Council provides a pest restrictions are enforced by the District control service to residents and Council in consultation with residents businesses. You can book an www.threerivers.gov.uk appointment on-line See also Controlled Parking Zones. www.threerivers.gov.uk or ring Parks and open spaces 01923 776611 The District Council cares for a number of Pharmacists parks and open spaces and holds several See Chemists. Green Flag awards for excellence. www.threerivers.gov.uk 01923 776611 See also Local Nature Reserves and Woodlands.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 19 07/06/2016 10:35 John Field & Sons Construction

• All building MINI DIGGER works undertaken • Extension specialists DUMPER & • From planning TK to decoration • Free consultation GRAB HIRE & estimates • New builds

Our local reputation is your guarantee 01923 679 384 • 07808 273037 www.johnfieldconstruction.co.uk

Est. over Roundbush Nursery 50 years Seasonal Bedding Plants & Hanging Baskets Perennials, Shrubs, Compost & Ornaments Suppliers of Logs, Coal, Topsoil, Turf & Christmas Trees Our own homegrown seasonal produce. Roundbush Lane, Aldenham, Watford, Herts WD25 8BQ Tel: Brian Jnr 07952 688 099 or Carley 07578 361 449 Email: [email protected] Private or Commercial Competitive rates

FREE Call Tony for further information on Mobiles: 07803 555854 / 07582 198728 ’ Local Delivery Based in Watford area

For Boys and Girls aged 21 /2 to 13 years Quainton Hall School has excellent academic results alongside Monz extensive extra-curricular and sporting opportunities. Hair Designs Quainton Hall Nursery We are now taking applications for the places available in our newly developed state-of-the-art on site nursery. Quainton Hall School, Harrow HA1 1RX For nursery applications or an appointment to visit our school call 020 8861 8861 [email protected] www.quaintonhall.org.uk Registered charity number: 312638

LINDA & IAN BUCKLAND Specialists in business and personal taxation Free consultations and hair advice Friendly Professional Service Catering for every hair type Cutting, colouring, Including perming, highlights, ® Personal & Business hair relaxing and extensions Taxation ® Capital Gains 74 Church Lane, Mill End, Hair & Lettings Family Rickmansworth WD3 8HE appointments business 01923 770 007 not always 9 Oak Green, Abbots Langley, Established necessary Herts WD5 0PG April 1996 Tel/Fax: 01923 444593 NEED A QUALITY BUILDING COMPANY?

North West London Builders Ltd is a well established, Our service is professional, caring, and high quality. trustworthy, reliable and professional company with Our customers rate us highly for our ability to stick to over 20 years experience. deadlines, and for the quality of our workmanship.

We serve Acton, Ealing, Hammersmith, Kilburn, We provide a professional service from the initial free Paddington, Brent, Westminster and all surrounding quotation to the end professional finish. Our service is areas of N and NW London. friendly, clean and tidy, and reliable. We consider no job as too large or too small and offer very competitive prices.

4 Roofing 4 Interior Decorating 4 Fascias, soffits and guttering 4 Exterior Decorating 4 Groundworks 4 Painting 4 Conservatories 4 Wallpapering and other wall coverings 4 Gardening 4 Plastering and other wall coatings 4 Kitchen Fitting (supply and fit) 4 Coving 4 Bathroom Fitting 4 Fireplaces and Chimney Breasts 4 Extensions 4 Loft Conversions 4 Garage Conversions 4 Bricklaying

Tel: 0800 191 0621• Mobile: 07955 312345 • Landline: 0208 485 8040 Services - continued Playschemes P See Leisure and Sport. Planning Planning online.You can view details Police of planning applications and planning In an emergency or to report a crime in histories for properties through the progress, please call 999. Planning Online service. You can also If you wish to give Police information make comments for current applica- about a crime, contact a local Police tions and track applications. Visit Plan- Oﬃ cer, report a crime which is not in ning Online on the planning pages at progress, or to report information about www.threerivers.gov.uk suspected drug related activity, dial the non-emergency number, 101. . For informal planning Duty planner You can also obtain crime prevention advice for householders the District advice and information about your local Council off ers a Duty Planner service. policing teams at www.herts.police.uk. 10am – 1pm Monday to Friday at Three See Community safety for more Rivers House, Northway, Rickmans- information. worth. No appointment necessary. Enquires are limited to 15 minutes. Police and Crime Commissioner 01923 776611. The Commissioner is elected to represent your views on policing and crime in Formal planning advice. For written planning advice there is a Pre- Hertfordshire. Application service for which there is a The Commissioner uses their powers to charge. All requests for pre-application set the policing budget, hold Hertfordshire advice involve a written response. Constabulary to account, work with Information at local partners to prevent crime and re- www.threerivers.gov.uk off ending, act as the voice of the public and victims of crime, appoint/dismiss the . Some planning Planning Committee Constabulary’s Chief Constable, set a fi ve applications are considered by the year Police and Crime Plan and determine District Council’s Planning Committee. local policing priorities.01707 806100 You can attend these meetings and www.hertscommissioner.org/ there is some limited opportunity to speak. Call 01923 776611 in advance for Pollution guidelines on speaking. Three Rivers District Council tackles noise, light and air pollution complaints. The . To report Planning enforcement District Council reports on local air quality. a breach of planning control contact Three Rivers District Council the Projects and Compliance team call 01923 776611 www.threerivers.gov.uk 01923 776611 See also Environmental Health. [email protected] www.threerivers.gov.uk/egcl-page/ Primary Care Trust planning See Medical. Other planning services. A monthly planning e-newsletter is available at www.threerivers.gov.uk. Updates are also available at www.twitter.com/threeriversdc

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 20 07/06/2016 10:35 Services - continued P Services R Private Sector Housing Racial harassment The District Council licenses certain large See also Hate Crime and Harassment private rented properties where a number Recycling of rooms are rented by diff erent people. You can recycle glass bottles and jars, pa- See also Housing per and cardboard, foil, plastics, cartons, Enforcement tins and cans, aerosols, food and garden The District Council investigates waste through our kerbside collections. complaints about the condition of Parents can get up to £50 cash back for properties rented from private landlords using real nappies. and ensures they carry out any work Recycling bin and food pod collections where there is a health, safety or welfare are now weekly. hazard to a tenant. Three Rivers District Council www.threerivers.gov.uk 01923 776611 Visit Grants www.hertsdirect.org/wasteaware or call There may be limited grants for 0300 1234 051 for information on house- providing disabled facilities in private hold waste recycling centres, recycling housing, subject to banks, waste collection and composting. funding. Three Rivers District Council 01923 776611 www.threerivers.gov.uk Refuse collection Three Rivers District Council provides a Public footpaths kerbside collection across the district. See also Rights of Way. For information and enquiries visit www.threerivers.gov.uk Protection for adults and or ring 01923 776611 children at risk See also Recycling. You can report abuse or those at risk Relationship counselling by contacting: www.hertsdirect.org/ Relate Dacorum, Watford and Three services/healthsoc/safe/ Rivers provide counselling, sex therapy, Adults family counselling and education and For emergencies dial 999 training programmes. Or call 0300 123 4042 (24 hours a day) www.relatewatford.org 01923 241 803 If the concern regards an adult living in Religion a care home you can also contact the A list of faith groups is listed at Care Quality Commmission on www.threerivers.gov.uk or ring 03000 616 161 www.cqc.org.uk 01923 776611 Children and Young People Residential and nursing home care For emergencies dial 999 Or call 0300 Residential care homes provide personal 123 4043 (including out of hours) care and social support for people who The Child Abuse Investigation Unit can are not able to manage living in their own be contacted on 101. homes. Nursing care homes look after Childline freephone 0800 1111 (24 hour) people who need constant nursing care. Find out more at www.hertsdirect.org/ rescare or by calling 0300 123 4042 See also the Thrive Homes section in Housing. See also Care and Support for Adults. www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 21 07/06/2016 10:35 Services - continued Sheltered housing R See Residential and nursing home care. Rights of Way See also the Thrive Homes section under Hertfordshire has an extensive Rights of Housing. Way network of over 5,200 paths totaling For support at home see Care and more than 3000km. support for adults. Visit www.hertsdirect.org/row or call 0300 123 4047 to fi nd out more. Smoking Giving up smoking. See Medical. Road Safety Education, training and advice on staying Smoking ban. See Environmental Health. safe on Hertfordshire’s roads. Social Services Visit www.hertsdirect.org/roadsafety or call 0300 123 4047 See Care and Support for Adults and also Care and Support for Children and Families. Roads Sport See Highway (road) maintenance. See Leisure and Sport. Rubbish Street lighting See Refuse collection See Highway (Road) Maintenance. Services Street naming and numbering S The District Council names and numbers Samaritans streets and provides street name plates. Samaritans provides confi dential non- Three Rivers District Council judgmental emotional support, 24 hours a 01923 776611 www.threerivers.gov.uk day for people who are experiencing For postcode enquiries contact the feelings of distress or despair, including Royal Mail those feelings which could lead to suicide. 03457 740740 116 123 [email protected] www.postofﬁ ce.co.uk www.samaritans.org calls are free from a mobiles and land lines. The number does Street sweeping not appear on a phone bill. See Litter. Savercard Support for carers Half price travel for students aged 11-18 Carers in Hertfordshire Entitlement www.hertsdirect.org to Benefi ts, getting a break from caring, Schools social activities, services for carers with See Admission to Schools. limited English. The Young Carers Project Scores on the Doors is for ages 8 plus. Services are free. To fi nd out how clean your local 01992 586969 restaurants and pubs were at their last www.carersinherts.org.uk/ environmental health inspection visit www.hertsdirect.org/carers www.scoresonthedoors.org.uk Some shows and events at Watersmeet or ring 01923 776611. may be free for carers. See Watersmeet. All other catering venues, including See also Swimming. sheltered housing, schools and oﬃ ce canteens are also in the scheme. The Council provides a monthly Environment e-newsletter at www.threerivers.gov.uk 01923 776611.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 22 07/06/2016 10:35 Motor Masters

Quick Reliable

We help Competitive vulnerable adults to remain at Disabled Friendly Garage home by providing We are the number one choice for... professional and compassionate 4 Car Vehicle Repairs 4 Mechanical Repairs care workers. 4 Vehicle Servicing 4 MOT Testing Station 4 Disabled Vehicle For Class 4 Adaption 4 Disabled Vehicle Assessment 01895 825876 • 01895 825390 & Adaptions Line: 01895 823121 www.motor-masters.co.uk R/O 1 Colne Cottage, Old Uxbridge Road, West Hyde, Rickmansworth, Hertfordshire, WD3 9YB Members of the Retail Motor Industry and Trust My Garage scheme Motability partner in association with A.V.H

01923 77 11 11 • 01923 89 60 60 01923 77 75 55 • 01923 77 71 23

www.boughtons-eagles.com DEBIT

[email protected] TAXI OFFICE, STATION FORECOURT, RICKMANSWORTH, WD3 1QY / CROXLEY GREEN STATION DEBIT Services - continued Guidepost Trust. Working with adults S who have mental health issues, demen- Support for people with disabilities tia, learning disabilities, physical impair- Information and advice for people with ments, and their carers and families. disabilities to help them live as Work training in the café and shop. independently as possible, including Training courses and workshop adult learning, Blue Badge scheme, services are free. 01920 484946 employment advice, mobility services www.guidepoststrust.org.uk/ and more, visit www.hertsdirect.org/ See also Support for Carers (above) and services/healthsoc/supportforadults/ Leisure and Sport otherinfo or call 0300 123 4042. For information and advice on services Swimming for people with learning disabilities visit See also Leisure and Sport www.hertsdirect.org/services/ www.threerivers.gov.uk 01923 776611. supportforadults/learningdis or call Carers swim for free. 0300 123 4042. The District Council currently allows a Watford MENCAP Provide a range of carer to use the swimming pool for free free services for people with a learning when accompanying someone who disability and their families and carers. needs additional support to go These include one to one support on swimming. 01923 776611 various services – housing, learning op- Watford Borough Council’s leisure portunities, carers’ breaks. Any age. facilities off er a discount to people with www.watfordmencap.org.uk/ 01923 disabilities who have an Everyone 713620 Active Card and the centres also give Hertfordshire County Council Work the same discount to a carer. Solutions assist people with a disability www.everyoneactive.com 01923 226400 to gain and sustain paid employment. www.hertsdirect.org/services/advben/ Services T worksolns/ Three Rivers Museum 0300 1234042 An interesting and varied collection of 9 Lives Furniture in Rickmansworth historical artefacts and old photos of the provides courses in warehouse and Three Rivers area. retailing, furniture restoration and work Open Mon – Fri 2pm – 4pm; experience. For people recovering from Sat 10am – 4pm. mental ill health, people with learning Admission free. Run by volunteers – disabilities. (Also available for people donations welcome. who have been long term unemployed). https://threeriversmuseumtrustblog. www.9livesfurniture.org.uk 01923 718666 wordpress.com www.trmt.org.uk 01923 727 333 See also History Societies.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 23 07/06/2016 10:35 Services - continued Travel Information T See Page 46. Toilets Three Rivers District Council works with Traveller sites local organisations to provide toilet For information about traveller sites visit facilities to the public during normal www.threerivers.gov.uk opening hours. No purchase needed. or ring 01923 776611 www.threerivers.gov.uk Trees Abbots Langley Three Rivers District Council protects Deli-Licious, High Street trees with Tree Preservation Orders where Chorleywood appropriate. Three Rivers District Council Chorleywood Library, Lower Road 01923 776611 www.threerivers.gov.uk Croxley Green The Fox and Hounds, New Road A monthly environment e-newsletter is available at The Harvester, Watford Road www.threerivers.gov.uk See also Woodlands. Leavesden YMCA Woodlands, off College Road Services V Rickmansworth Visitors Three Rivers House, Northway See Tourism. Aquadrome (next to Café in the Park) Volunteering MENCAP, High Street Watford and Three Rivers Trust Includes baby changing and hoist can provide information about local volunteering. www.w3rt.org Watersmeet, High Street, Rickmansworth 01923 216950 www.do-it.org.uk/ South Oxhey Voting The Centre, Gosforth Lane See Electoral Services.

Tourism Services Information about places to visit and stay W in Hertfordshire Walking www.hertfordshirelep.com/enjoy For information about local rambling 0300 123 4040 www.visitherts.co.uk groups www.ramblers.org.uk A list of bed and breakfast 020 7339 8500 accommodation is available from the The Countryside Management Service District Council www.threerivers.gov.uk organises regular short health walks in the 01923 776611. area. There is no charge. See also Leisure and sport. www.hertslink.org 01992 588433 Trading Standards A range of Hertfordshire walks is listed at Safeguarding the interests of consumers www.walkinginherts.co.uk and the county’s business community. For consumer advice call Consumer Direct on 03454 040506. For business and commercial advice, ring 01707 281401. See also Citizens Advice Bureau. www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 24 07/06/2016 10:35 For all aspects of tree work and stump work

ALL CUT & CLEARED TREE SURGERY Est. over 15 years • Tree felling • Crown reduction • Crown Lifting & thinning • Deadwooding • Hedges • Pruning • Ground Clearance • NPTC Certified • £5 Million public liability insurance • Tree reports & surveys • GPS Mapping •All work caried out to BS3998 standard

24 Hour emergency call out FREE estimates

Tel: 01442 826278 • 07966 218570 www.allcutandcleared-treesurgery.co.uk email: [email protected] Head Office: 38 Dundale Road, Tring, HP23 5BU

Quality & Value on time, every time

Tel: 01923 255565 www.hillgarwood.com

Real Ale Grade II listed Pub

Fresh Food served daily Coffee Bar 22-24 Bridge Road, Hunton Bridge, WD4 8RE Tel: 01923 262307 Services - continued W Services Y Water Youth services To report leaks as well as information Information, advice and activities for about planned maintenance, water young people in Hertfordshire. meters, water saving and other www.hertsdirect.org/services/ information. youngpeople/ or ring Aﬃ nity (formerly Veolia) 0345 357 2407 0300 123 4040 (textphone 0300 123 4041). Text Relay dial 18002 followed by the www.channelmogo.org number above. See also Leisure and Sport. www.afﬁ nitywater.co.uk For the Youth Council see Committees. For drains and sewage contact Thames Water 0800 714614 www.thameswater.co.uk Watersmeet Competitive rates for all your hall hire requirements – parties, charity events, shows and corporate meetings. Watersmeet features Artistsmeet Art Gallery 01923 711063 www.watersmeet.co.uk Weddings See Civil Weddings and Partnerships and Faith groups. Women’s services Watford Women’s Centre is a women-only space providing counselling, courses, activities, domestic abuse support and weekly advice sessions, plus help getting back into work. Some off -site courses are open to men as well. Volunteering opportunities available www.wwcplus.org.uk 01923 816229 Woodlands Three Rivers District Council owns and manages 240 hectares of public woodland. The woodland is maintained to the UK Woodland Assurance Standard. www.threerivers.gov.uk 01923 776611 See also Local Nature Reserves plus Trees.

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 25 07/06/2016 10:35 TAD is a leading provider in the supply and installation of after-market vehicle accessories in Hertfordshire and throughout the UK.

We Supply & Fit: • Beacons & Light Bars • Tow bars & Cycle Racks • Vehicle Security Locks & Tracking • Reversing Aids • Ply-Lining & Shelving • Security Cages • Tool Safes • Roof Bars & Racks

We never say no!

Tel: 01923 712430 Email: [email protected] www.tadcomms.com Unit 3 Peerglow Estate, Olds Approach, Tolpits Lane Watford, WD18 9SR Parish Council contacts:

Abbots Langley Parish Council 01923 265139 Your Parish Council www.abbotslangley-pc.gov.uk Parish Councils are on the front line, providing a range of facilities and services Chorleywood Parish Council in your community. Parish Councils work 01923 285594 closely with the County and District www.chorleywood-pc.gov.uk Councils and Hertfordshire Constabulary, Croxley Green together with many other agencies and Parish Council voluntary groups. 01923 710 250 Parish Council services and facilities can www.croxleygreen-pc.gov.uk include*: Rickmansworth Allotments unparished**. Bus shelters Sarratt Parish Council Cemeteries 01923 262 025 www.sarrattparishcouncil.co.uk Community grants Watford Rural Parish Council Committee meetings 020 8428 0449 Common land www.watfordrural-pc.org.uk Community halls *Allotments, cemeteries, common land, play areas, grants and nature reserves Dog bins are also provided by Three Rivers Expert comment on planning applications District Council 01923 776611 www.threerivers.gov.uk Nature reserves **Rickmansworth does not have a Notice boards Parish Council – Parish Council Play grounds services are delivered direct by Three Rivers District Council. Public buildings Contact 01923 776611 Public events and activities [email protected] Public seats Sports ﬁ elds and facilities

Village Facebook pages are available for South Oxhey, Sarratt, Rickmansworth, Mill End and Maple Cross, Chorleywood and Croxley Green

www.threerivers.gov.uk 01923 776611

A-Z 2016 for printers final.indd 26 07/06/2016 10:35 Oaklands Over one hundred years of caring Computer Services Park Tel: 0800 781 9817 Veterinary 01923 445802 The Centre Totally Professional Home & 256 Cassiobury Drive, Watford WD17 3PA Small Business Support & Sales 01923 223321 Offering an extensive range of surgical and All Problems solved including data recovery, diagnostic services with hospitalisation facilities and system cleans, Wireless / Network Issues. 24 hour emergency cover for our clients. All Windows versions and Mac supported. Silver Surfer Support Specialisation. The Clinic Custom Built New and refurbished PCs, 9 Katherine Place, Laptops, All-in-one PCs. Abbots Langley WD5 0BT 01923 681261 www.oaklands.org.uk Consulting rooms, 170 New Road, Croxley Green WD3 3HD information centre and shop Consultations by Open 6 appointment days per With eleven vets and week over twent y nursing staff we offer Total Health Care for the life of your pet. 130mm x 94mm.qxp_Layout 1 6/10/16 11:58 AM Page 1

St Margaret's School Independent Day and Boarding School for girls aged 4 to 18

Welcoming you to our beautifulVISIT 60 acre campusUS on the following dates:

YEAR 7 TASTER DAY BOARDING TASTER WEEKEND (for Year 5 & 6 pupils) Friday 7th October – Monday 20th June 2016 Sunday 9th October 2016 Thursday 10th November 2016 Thursday 2nd March 2017 YEAR 9 TASTER DAY SCHOOL OPEN MORNING (for Year 7 & 8 pupils) Saturday 24th September 2016 Thursday 10th November 2016 09:15–12:00 SCHOOL-AT-WORK MORNINGS SIXTH FORM OPEN EVENING Wednesday 5th October 2016 Thursday 3rd November 2016 18:30–20:30 Thursday 23rd February 2017 Thursday 4th May 2017 SIXTH FORM TASTER DAY 09:15–12:00 (for Year 11 pupils) Tuesday 11th October 2016 Merry Hill Road, Bushey, Hertfordshire WD23 1DT | 020 8416 4400 www.stmargaretsbushey.co.uk 11+ Exams and Tuition Mock exams during Summer Holidays Year 4 and 5 Tuition available for September

Building Confidence, Achieving Excellence Established and successful tuition centre • Excellent results BOOK NOW: www.hatchend11plus.co.uk Travel information Traveline. Impartial bus, train and coach Supported and community travel advice for Hertfordshire and the rest transport of the UK. www.traveline.info/ 0871 200 22 33 Medical Services Information and bookings service for patients with appointments with Buses, coaches and taxis the county’s health services. 0300 3032101 Arriva buses run bus services in and Dial a Ride is available to anyone registered around Hertfordshire and elsewhere in the disabled and unable to use public transport. UK. www.arrivabus.co.uk 0344 800 44 11 Payment is per zone travelled. www.hertsdirect.org Mullany’s buses run bus services in and 01992 556771. around South West Hertfordshire. www.mullanysbuses.com 01923 279991 Roundabout Transport. A registered charity providing a low cost minibus service to National Express Coaches. community groups. www.nationalexpress.com 08717 818181 www.roundabouttransport.com 01923 711139 Bus passes Concessionary scheme for Rickmansworth Care Scheme. residents of elegible retirement age and Voluntary group that helps the elderly and those who qualify on medical grounds. housebound with their shopping and www.hertsdirect.org/services/transtreets/ medical appointments. 07935 269144. pubtrans/hertravlink/travpertl/ There are also Care Schemes in 0300 123 4050 Chorleywood 01923 284440 Taxis. Licensed taxi firms are listed in the Sarratt 01923 270577 phone book. Text CAB to 60835 to receive Bushey and Oxhey 020 8950 3330. your two nearest minicab numbers, or visit www.tfl.gov.uk or download the cabwise Roads and parking app. Texts are charged at 35p per enquiry Blue badge parking scheme for people plus standard text message rate. with disabilities www.hertsdirect.org/services/healthsoc/ Trains and London supportforadults/bbandtransport/bluebadge1/ Underground 0300 123 4042 Parking Trains National Rail Enquiries www.threerivers.gov.uk www.nationalrail.co.uk 03457 48 49 50 London Underground 01908 223506 Roads and pavements www.tfl.gov.uk 0343 222 1234 Chiltern Railways www.hertsdirect.org 0300 123 4047 www.chilternrailways.co.uk 03456 005 165 See Savercard in the main directory for student travel discounts in Hertfordshire

A-Z 2016 for printers final.indd 27 07/06/2016 10:35 ROUNDABOUT TRANSPORT

Your Local Community Minibus Service

• Hire Charge includes all For all your Group Transport Insurance and Fuel needs covering South West • All Minibuses are fully Herts, to include Watford, Wheelchair Accessible St Albans, Borehamwood, with Passenger Lift so all Rickmansworth, Oxhey and your group can be surrounding areas. catered for.

So whether you’re a Football Team needing to get to matches, Scouts and Guides wanting weekend camping trips, or just a group of like minded people wishing to visit the theatre or the local garden centre, we are here for you! Buses are available for your use 24/7 No trip will be either too big or too small

If you need a Minibus call us! Ring Andy or Lisa on 01923 711139 Email us at [email protected] Or why not visit our website at www.roundabouttransport.com