2016/17 A-Z of Services and Other Local Numbers Find Your Local Services On
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2016/17 A-Z of services and other local numbers Find your local services on @threeriversdc @hertscc A-Z 2016 for printers final.indd 1 07/06/2016 10:34 Three Rivers Editorial Page 2.indd 1 09/06/2016 12:00 Three Rivers Hertfordshire District Council County Council Abandoned Vehicles ✓ Business Rates ✓ Community Safety ✓ ✓ Trading Standards ✓ Council Tax collection ✓ Economic Development ✓ ✓ Education ✓ Electoral Registration ✓ Fire and Rescue ✓ Housing ✓ Housing Benefi t ✓ Leisure and Sport ✓ Libraries ✓ Parks and Open Spaces ✓ Pollution (including noise) ✓ Planning ✓ Refuse and Recycling ✓ Registration: ✓ Births, Marriages and Deaths Roads and Pavement ✓ Maintenance Social Services ✓ Street Cleaning ✓ Parish Councils are at the heart of the community, managing allotments, cemeteries, common land, community halls, nature reserves and public buildings, as well as making and advising on decisions aff ect- ing their area. See also the Parish Council page. This booklet has been produced by Three Rivers District Council and CIS Press and has been funded by advertising. All information is correct at time of going to print. Download the booklet at www.threerivers.gov.uk www.threerivers.gov.uk 01923 776611 A-Z 2016 for printers final.indd 3 07/06/2016 10:34 01923 776611 www.threerivers.gov.uk Animal control and welfare For reporting lost and found dogs or neglected animals. Inspection and licens- Services ing of animal welfare establishments and A other animal related matters. Abandoned vehicles Three Rivers District Council We remove all vehicles normally within 24 01923 776611 hours. Abandonment must be proven. [email protected] Three Rivers District Council 01923 776611 Anti-social behaviour [email protected] Report anti-social behaviour to the Accommodation guide District Council in confi dence. For local bed and breakfast Three Rivers District Council accommodation. 01923 776611 Three Rivers District Council [email protected] 01923 776611 Hertfordshire Constabulary www.threerivers.gov.uk 101 See also Community safety. Admission to schools Is your child starting or moving school? Aquadrome Find out more at See Parks and Open Spaces. www.hertsdirect.org/admissions Archaeology 0300 123 4043 Specialist information and advice on Air pollution archaeology, historic buildings and historic Air pollution is monitored by Three Rivers. landscapes. www.airtext.info www.hertsdirect.org/archaeology or call www.threerivers.gov.uk 01923 776611 01992 555021. The Council may consider complaints Archives about bonfi res and fi reworks. Discover your local and family history at Aff ordable homes www.hertsdirect.org/hals or call See Housing. 0300 123 4049 See also Historical Societies and Allotments Learning and training. Abbots Langley: Arts development Abbots Langley Parish Council We provide a wide range of creative 01923 265 139 activities for adults and children. www.abbotslangley-pc.gov.uk Three Rivers District Council Chorleywood: 01923 776611 Chorleywood Parish Council www.threerivers.gov.uk 01923 285594 See also Watersmeet for community www.chorleywood-pc.gov.uk performances and Leisure and Sport. All other areas: Three Rivers District Council www.threerivers.gov.uk 01923 776611 A-Z 2016 for printers final.indd 4 07/06/2016 10:35 Services - continued Birth Registration A To register a birth or death, call the Asbestos Watford Register Offi ce on 0300 123 4045 The Council provides information and or visit www.hertsdirect.org/registrars advice on asbestos identifi cation and disposal. We do not remove, Blue Badge scheme collect or identify asbestos. See Support for People with disabilities 01923 776611 Building Control [email protected] The District Council works to ensure Services healthy, safe, sustainable and accessible B buildings. Benefi t fraud Free advice and leafl ets are available. Ring the District Council in confi dence to Three Rivers District Council report Benefi t fraud concerns. 01923 776611 0800 458 9200 www.swhertsbc.co.uk [email protected] Burglary prevention Benefi ts Security advice is available from the Benefi ts surgeries are held at the Police Crime Prevention Offi cers and Council offi ces in Rickmansworth. Dis- Safer Neighbourhoods Team 101 www. trict Council benefi t offi cers can tell you herts.police.uk if you are eligible for Housing Benefi t Herts Home Safety Service provide and Council Tax Support. a service for people who are older, See www.threerivers.gov.uk for online disabled, victims of crime and/or claims and self-assessment. vulnerable. The service is supported Ring 01923 278501 or email benefi ts@ by Hertfordshire County Council threerivers.gov.uk Advice and informa- www.hertfordshire.gov.uk tion on other Benefi ts, Tax Credits, Debt See also Neighbourhood Watch. and Social Security is also available at www.hertsdirect.org/benefi ts or ring Bus passes Hertfordshire County Council Concessionary scheme for eligible 0300 123 4040 (textphone 0300 123 4041) retired and those who qualify on New Benefi ts claims only: 0800 055 6688 medical grounds. The scheme works in See also Citizens Advice Bureau conjunction with the national Government scheme. 0300 123 4050 Bins www.hertsdirect.org/services/ See Refuse Collection. transtreets/pubtrans Biodiversity Action Plan See Savercard for student travel The Local Biodiversity Action Plan helps discount. to conserve the environment. The plan identifi es the most important habitats and Business Rates species, setting targets for conservation. Business rates are set by the Government Hertfordshire Environmental Records and collected by the District Council. Centre 01727 732767 Three Rivers District Council www.hercinfo.org.uk 01923 776611 See also Woodlands. [email protected] www.threerivers.gov.uk www.threerivers.gov.uk 01923 776611 A-Z 2016 for printers final.indd 5 07/06/2016 10:35 Services - continued C Charity shops A list of local charity shops is available CAB www.threerivers.gov.uk 01923 776611 See Citizens Advice Bureau. Chemists Care and support for adults A list of pharmacists, including out-of- Social care services to help people in hours opening, is available from Hertfordshire live as independently as www.nhs.uk possible. www.hertsdirect.org/services/healthsoc/ Child care supportforadults/ Information about Ofsted registered or call 0300 123 4042 child care providers. 0300 123 4052 www.hertsdirect.org Care and support for children and families Children Pre-school and childcare, child Childline (Free from landlines) 0800 1111. protection and services for children with Children can ring any time and speak to special needs. someone or they can visit www.hertsdirect.org/services/healthsoc/ www.childline.org.uk (24 hour) childfam/ 0300 123 4043. A range of children’s activities and Carers facilities are provided by Three Rivers See Support for Carers. District Council –see Leisure and sport. For the Youth Council see Committees. Cemeteries See also Carers and Family Support. Information on cemeteries at Chorleywood Road and Woodcock Hill Children's Centres which includes the natural Woodland Services and information for children Cemetery. Woodcock Hill includes a aged 0-4 years and their families, Muslim and a children’s section and also including play and learning activities. off ers a Garden of Remembrance for Each centre responds to the needs of people wishing to adopt a rose bush in the community it serves. memory of a loved one. We regret that Some centres deliver adult and family grave spaces cannot be pre-purchased. learning sessions. Three Rivers District Council There are centres in Rickmansworth, 01923 776611 South Oxhey, Oxhey Hall, Eastbury, See also Civil Funerals. Chorleywood, Croxley Green and Contact Parish Councils page 43 for other Abbots Langley. cemeteries in your area. Parish services 0300 123 4052 are provided by Three Rivers District www.hertsdirect.org Council in Rickmansworth. See also Crematoria and Civil Funerals. Churches A list of faith groups is listed at Charities www.threerivers.gov.uk or ring Watford and Three Rivers Trust may 01923 776611 be able to provide funding advice for voluntary and community organisations. 01923 216950 www.w3rt.org Search Community Groups at www.hertsdirect.org www.threerivers.gov.uk 01923 776611 A-Z 2016 for printers final.indd 6 07/06/2016 10:35 Call a Q Club today and claim a FREE half day taster session (including lunch) for yourself or a loved one Day Centres in Hertfordshire Day time care and companionship for older people www.quantumcare.co.uk Quantum Care run a number of Q Club Day Centres within their residential homes in Hertfordshire. Each Q Club offers a variety of activities, parties, outings and live entertainment to suit the Q Club members’ interests and abilities. Q Clubs also offer additional services such as personal care including; hairdressing, chiropody, bathing and more. All our day centres have comfortable surroundings both indoors and out. Belmont View Hailey Drive, Hoddesdon 01992 450304 Fosse House Ermine Close, St Albans 01727 819700 Garden City Court Whiteway, Letchworth Garden City 01462 473100 Greenacres Wellfield Close, Hatfield 01707 280500 Bushey Day Centre Elstree Road, Bushey Heath 020 8950 4139 Hyde Valley House Hyde Valley, Welwyn Garden City 01707 379700 Mayfair Lodge Watkins Rise, The Walk, Potters Bar 01707 871800 The Mead Castleford Close, Borehamwood 020 8953 8573 You can also find out if you Meresworth Dellwood, Field Way, Rickmansworth 01923 714300 are eligible for local authority Pinewood Lodge Oxhey Drive, South Oxhey 020 8421 7900 funding by calling Health & Richard Cox House Dog Kennel Lane, Royston 01763 249111 Community Services on Vesta Lodge Watling View, St Albans 01727 799600 0300 123 4042 Willow Court Aldwickbury Crescent, Harpenden 01582 466244 Call a Q Club near you today and book a FREE half day taster session (including lunch) either for yourself or a loved one. Q Club Day Centres Advert.indd 1 26/05/2016 16:10:58 Services - continued Climate Change C The District Council has a strategy to work with and assist residents and businesses Citizens Advice Bureau in our area to reduce both our and their Citizens Advice Bureau is a charity impact on the environment.