Complete Report 19Th Judicial Circuit - 2007

Complete Report 19th Judicial Circuit - 2007

General Statistics

The User Profile by Regions graph identifies the general location of the visitors to your Web site. The General Statistics table includes statistics on the total activity for this web site during the designated time frame.

General Statistics Date & Time This Report was Generated Thursday February 07, 2008 - 10:20:21 Timeframe 01/01/07 00:00:35 - 12/31/07 23:59:16 Number of Hits for Home Page 123,015 Number of Successful Hits for Entire Site 10,664,594 Number of Page Views (Impressions) 1,457,988 Number of Document Views 1,421,761 Number of User Sessions 904,371 User Sessions from United States 83.96% International User Sessions 2.45% User Sessions of Unknown Origin 13.57% Average Number of Hits Per Day 29,218 Average Number of Page Views Per Day 3,994 Average Number of User Sessions Per Day 2,477 Average User Session Length 00:08:18 Number of Unique Users 307,164 Number of Users Who Visited Once 254,464 Number of Users Who Visited More Than Once 52,700

Most Requested Pages

This section identifies the most popular web site pages and how often they were accessed. The average time a user spends viewing a page is also indicated in the table.

Most Requested Pages % of Avg. User Pages Views Total Time Sessions Views Viewed 1 http://19thcircuitcourt.state.il.us/ 123,015 8.65% 95,550 00:01:18 2 http://19thcircuitcourt.state.il.us/search.asp 69,648 4.89% 31,319 00:00:38 3 http://19thcircuitcourt.state.il.us/public_records.htm 43,733 3.07% 37,572 00:02:40 4 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 32,362 2.27% 28,874 00:02:11 5 http://19thcircuitcourt.state.il.us/info/info_n18.htm 28,542 2% 25,581 00:01:28 6 http://19thcircuitcourt.state.il.us/find_it.htm 23,359 1.64% 21,232 00:00:48 7 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 22,537 1.58% 20,802 00:02:06 8 http://19thcircuitcourt.state.il.us/forms/ 22,469 1.58% 19,370 00:00:51 9 http://19thcircuitcourt.state.il.us/links/l_code.htm 21,905 1.54% 19,931 00:03:06 10 http://19thcircuitcourt.state.il.us/links/othrlink.htm 21,824 1.53% 18,775 00:02:34 Sub Total For the Page Views Above 409,394 28.79% N/A N/A Total For the Log File 1,457,988 100% N/A N/A

Least Requested Pages

This section identifies the least popular pages on your Web site, and how often they were accessed.

Least Requested Pages % of User Pages Views Total Sessions Views http://19thcircuitcourt.state.il.us/bkshelf/annual/1996/ 1 1 0% 1 _vti_cnf/message.htm 2 http://19thcircuitcourt.state.il.us/self-help/dv/ 1 0% 1 http://19thcircuitcourt.state.il.us/bkshelf/annual/2001/ 3 1 0% 1 _vti_cnf/an01_2.htm http://19thcircuitcourt.state.il.us/bkshelf/annual/1998/ 4 1 0% 1 _vti_cnf/an98_toc.htm http://19thcircuitcourt.state.il.us/resources/cjcc/_vti_cnf/ 5 1 0% 1 disclaimer.htm http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 6 1 0% 1 _vti_cnf/an05_adult.htm http://19thcircuitcourt.state.il.us/bkshelf/overview/1996/ 7 1 0% 1 _vti_cnf/adult.htm http://19thcircuitcourt.state.il.us/judges_l/judges_m/ 8 1 0% 1 _vti_cnf/mcintyr.htm http://19thcircuitcourt.state.il.us/scheds/_vti_cnf/ 9 1 0% 1 bankrupt_05.htm http://19thcircuitcourt.state.il.us/judges_l/judges_m/ 10 1 0% 1 _vti_cnf/caldwel.htm

Top Entry Pages

This section identifies the first page viewed when a user visits this site. This is most likely your home page but, in some cases, it may also be specific URLs that users enter to access a particular page directly. The percentages refer to the total number of user sessions that started with a valid Document Type. If the session started on a document with a different type (such as a graphic or sound file), the file is not be counted as an Entry Page, and the session is not counted in the total.

Top Entry Pages % of User File Total Sessions 1 http://19thcircuitcourt.state.il.us/ 11.11% 77,672 2 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 3.74% 26,201 3 http://19thcircuitcourt.state.il.us/info/info_n18.htm 3.07% 21,521 4 http://19thcircuitcourt.state.il.us/public_records.htm 3.04% 21,269 5 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 2.54% 17,766 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 6 2.47% 17,317 mt_conduct.htm 7 http://19thcircuitcourt.state.il.us/links/l_code.htm 2.32% 16,239 8 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.2% 15,377 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 9 1.92% 13,448 il_dui.htm http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ 10 1.59% 11,175 gangalrt.htm Total For the Pages Above 34.05% 237,985

Top Entry Requests

This section identifies the first hit from a user visiting this site. This is most likely the home page but, in some cases, it may also be specific URLs that users enter to access a particular file directly. The percentages refer to the total number of user sessions.

Top Entry Requests % of User File Total Sessions 1 http://19thcircuitcourt.state.il.us/images/header1.gif 6.92% 62,586 2 http://19thcircuitcourt.state.il.us/ 6.42% 58,130 3 http://19thcircuitcourt.state.il.us/images/header2a.gif 2.76% 25,009 4 http://19thcircuitcourt.state.il.us/info/info_n18.htm 2.03% 18,392 5 http://19thcircuitcourt.state.il.us/public_records.htm 1.91% 17,302 6 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 1.74% 15,821 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 7 1.62% 14,665 mt_conduct.htm 8 http://19thcircuitcourt.state.il.us/favicon.ico 1.55% 14,078 9 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 1.54% 13,988 10 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 1.52% 13,763 Total For the Requests Above 28.05% 253,734

Top Exit Pages

This section identifies the pages users were on when they left the site. The percentages refer to the total number of user sessions that started with a valid Document Type. If the session started on a document with a different type (such as a graphic or sound file), the file is not counted as an Exit Page, and the session is not counted in the total.

Top Exit Pages % of User Pages Total Sessions 1 http://19thcircuitcourt.state.il.us/ 5.79% 40,511 2 http://19thcircuitcourt.state.il.us/public_records.htm 3.75% 26,229 3 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 2.96% 20,717 4 http://19thcircuitcourt.state.il.us/links/l_code.htm 2.27% 15,870 5 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 2.14% 15,017 6 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.1% 14,741 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 7 2.06% 14,430 mt_conduct.htm 8 http://19thcircuitcourt.state.il.us/info/info_n18.htm 1.93% 13,505 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 9 1.74% 12,204 il_dui.htm 10 http://19thcircuitcourt.state.il.us/search.asp 1.58% 11,074 Total For the Pages Above (only sessions starting on a valid 26.37% 184,298 document type are included)

Single Access Pages

This section identifies the pages on the site that visitors access and exit without viewing any other page. The percentages refer to the total number of user sessions that started with a valid Document Type. If the session started on a document with a different type (such as a graphic or sound file), the file is not counted as a Single Access Page, and the session is not counted in the total

Single Access Pages % of User Pages Total Sessions 1 http://19thcircuitcourt.state.il.us/ 5.86% 31,071 2 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 3.66% 19,441 3 http://19thcircuitcourt.state.il.us/public_records.htm 3.04% 16,115 4 http://19thcircuitcourt.state.il.us/links/l_code.htm 2.73% 14,470 5 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.67% 14,161 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 6 2.54% 13,509 mt_conduct.htm 7 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 2.51% 13,337 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 8 2.25% 11,927 il_dui.htm 9 http://19thcircuitcourt.state.il.us/info/info_n18.htm 2.19% 11,631 http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ 10 1.93% 10,235 gangalrt.htm Total For the Pages Above 29.41% 155,897

Most Accessed Directories

This section analyzes accesses to the directories of the site. This information can be useful in determining the types of data most often requested.

Most Accessed Directories Non % of Non Cached User Path to Directory Hits Total Cached K Sessions Hits % Xferred 1 http://19thcircuitcourt.state.il.us/images 7,944,518 74.49% 82.21% 0 516,008 2 http://19thcircuitcourt.state.il.us/juveniles 684,471 6.41% 93.21% 0 61,272 3 http://19thcircuitcourt.state.il.us/ 580,969 5.44% 92.48% 0 315,108 4 http://19thcircuitcourt.state.il.us/forms 304,721 2.85% 94.84% 0 74,365 5 http://19thcircuitcourt.state.il.us/bkshelf 301,249 2.82% 95.6% 0 172,016 6 http://19thcircuitcourt.state.il.us/self-help 136,384 1.27% 92.43% 0 76,502 7 http://19thcircuitcourt.state.il.us/links 116,200 1.08% 88.6% 0 89,193 8 http://19thcircuitcourt.state.il.us/scheds 72,931 0.68% 92.58% 0 37,555 9 http://19thcircuitcourt.state.il.us/stats 66,309 0.62% 83.48% 0 36,431 10 http://19thcircuitcourt.state.il.us/maps 64,668 0.6% 92.03% 0 34,158

Top Paths Through Site

This section identifies the paths people most often follow when visiting the site. The path begins at the starting page and shows the next six consecutive pages viewed.

Top Paths Through Site by Starting Page % of User Starting Page Paths from Start Total Sessions 1. http://19thcircuitcourt.state.il.us/ All Entry Pages 3.7% 25873

1. http://19thcircuitcourt.state.il.us/public_records.htm 1.89% 13214

1. http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 1.84% 12881

1. http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 1.77% 12394

1. http://19thcircuitcourt.state.il.us/bkshelf/resource/ 1.63% 11447 mt_conduct.htm

1. http://19thcircuitcourt.state.il.us/links/l_code.htm 1.5% 10515

1. http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 1.49% 10413

1. http://19thcircuitcourt.state.il.us/info/info_n18.htm 1.43% 10029

1. http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ gangalrt.htm 1.22% 8595

1. http://19thcircuitcourt.state.il.us/scheds/ 07_holiday_calendar.htm 1.19% 8372

Most Downloaded Files

This section identifies the most popular file downloads for the site. If an error occurred during the transfer, that transfer is not counted.

Most Downloaded Files No. of % of Total Session File Downloads Downloads Downloads http://19thcircuitcourt.state.il.us/forms/family/divorce/ 1 12,318 3.72% 2,888 Affidavit-Financial11.02_040306.pdf http://19thcircuitcourt.state.il.us/self-help/s_claims/ 2 7,894 2.38% 1,129 s_claim_hb/SmallClaimsBooklet_031606a.pdf http://19thcircuitcourt.state.il.us/bkshelf/guardian/ 3 7,254 2.19% 2,164 guardian3_00.PDF http://19thcircuitcourt.state.il.us/bkshelf/color1/ 4 6,735 2.03% 1,229 ColorBook1.PDF http://19thcircuitcourt.state.il.us/forms/civil/sclaims/ 5 6,643 2% 1,629 sc_trial_prep022503.pdf http://19thcircuitcourt.state.il.us/bkshelf/crtsys/ 6 6,104 1.84% 884 UnderstandingCrtSystem_053106.pdf http://19thcircuitcourt.state.il.us/ 7 5,306 1.6% 4,105 MostRequestedPhoneNo.pdf http://19thcircuitcourt.state.il.us/bkshelf/annual/1999/99+ 8 4,210 1.27% 616 Annual+Report_wo_pics.pdf http://19thcircuitcourt.state.il.us/rules/ 9 4,152 1.25% 730 19thCircuit-LocalRules_010807.pdf http://19thcircuitcourt.state.il.us/forms/civil/sclaims/ 10 3,555 1.07% 1,726 SC_Summons_140nfill.pdf Total For the Files Above 64,171 19.38% N/A

Most Downloaded File Types

This section identifies the accessed file types and the total kilobytes downloaded for each file type. Cached requests and erred hits are excluded from the totals.

Most Downloaded File Types K Bytes File type Files Transferred 1 gif 6,623,460 0 2 htm 1,228,854 0 3 pdf 320,974 0 4 jpg 268,014 0 5 png 262,077 0 6 ico 218,284 0 7 asp 97,605 0 8 css 26,959 0 9 doc 5,241 0 10 pps 2,509 0 Total Files & K Bytes Transferred 9,053,977 0

Dynamic Pages & Forms

This section identifies the most popular dynamic pages and forms executed by the server. WebTrends counts any line with a Post command or a Get command with a "?" as a dynamic page, and shows only successful hits.

Dynamic Pages & Forms No. of % of User Dynamic Pages Pages Total Sessions http://19thcircuitcourt.state.il.us/juveniles/ 1 13,515 56.47% 8,003 FindHelpBy.asp http://19thcircuitcourt.state.il.us/resources/CJCC/ 2 8,021 33.51% 4,774 findHelp.asp http://19thcircuitcourt.state.il.us/juveniles/ 3 2,098 8.76% 1,303 YouthOrgSearch.asp 4 http://19thcircuitcourt.state.il.us/search.asp 60 0.25% 11 http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 5 50 0.2% 44 graphs/Jury_animated/FPS_1_Combi.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 6 40 0.16% 40 graphs/Compliance_animated/FPS_1_Combi.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 7 35 0.14% 35 graphs/Compliance_animated/FC_2_3_MSColumnLine_DY_3D.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 8 34 0.14% 34 graphs/KidsKorner_animated/FPS_1_Combi.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 9 6 0.02% 5 graphs/Compliance_animated/compliance.xml 10 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 6 0.02% 6

Number of Users Per Number of Visits

This section shows the distribution of users based on how many times each user visited your site.

Number of Users Per Number of Visits Number of Visits Number of Users 1 visit 254464 2 visits 26342 3 visits 8284 4 visits 3811 5 visits 2257 6 visits 1482 7 visits 997 8 visits 751 9 visits 664 10 or more visits 8112

Top Users

This section identifies the IP address and/or domain name and their relative activity level on the site. If you do not use WebTrends cookies to track sessions on the site, WebTrends cannot differentiate between hits from different users of a same IP.

Top Users % of User User Hits Total Sessions Hits 1 65.91.183.162 119,520 1.1% 2,241 2 lc61.co.lake.il.us 77,515 0.71% 2,230 3 65.214.39.180 53,818 0.49% 2,538 4 70-236-234-130.co.mchenry.il.us 39,266 0.36% 935 5 193.95.154.69 38,390 0.35% 1,995 6 g2spf.jeeves.ask.info 22,833 0.21% 1,243 7 198.173.15.250 17,816 0.16% 677 8 crawl-66-249-65-233.googlebot.com 12,473 0.11% 627 9 crawler.bloglines.com 12,326 0.11% 588 10 64.107.133.125 12,261 0.11% 247 Sub Total for Users Above 406,218 3.76% 13,321 Total 10,664,594 100% 904,371

Most Active Countries

This section identifies the top locations of the visitors to the site by country. The country of the user is determined by the suffix of their domain name. Use this information carefully because this information is based on where the domain name of the visitor is registered, and may not always be an accurate identifier of the actual geographic location of this visitor. For example, while a vast majority of .com domain names are from the United States, there is a small minority of domain names that exist outside of the United States.

Most Active Countries User Countries Sessions 1 United States 759,328 2 Canada 3,317 3 UK 2,227 4 Australia 2,043 5 Mexico 1,493 6 Germany 1,026 7 Brazil 1,019 8 Singapore 764 9 Netherlands 683 10 Norway 643 Total 772,543

North American States and Provinces

This section breaks down web site activity to show which of the North American States and Provinces were the most active on the site. This information is based on where the domain name of the visitor is registered, and may not always be an accurate representation of the actual geographic location of this visitor. This information can only be displayed if reverse DNS lookups have been performed.

North American States & Provinces User State Sessions 1 Virginia 129,151 2 Illinois 47,420 3 California 26,702 4 Connecticut 21,851 5 Massachusetts 9,261 6 Tennessee 7,462 7 Colorado 5,169 8 New York 2,778 9 Maryland 2,531 10 New Jersey 2,361 Total For the States Above 254,686

Most Active Cities

This section further breaks down the site's activity to show which cities were the most active on the site. This information is based on where the domain name of the visitor is registered, and may not always be an accurate representation of the actual geographic location of this visitor. This information can only be displayed if reverse DNS lookups have been performed.

Most Active Cities City, State User Sessions 1 Reston, Virginia, United States 128,504 2 Hoffman Estates, Illinois, United States 27,141 3 Stamford, Connecticut, United States 21,110 4 Mountain View, California, United States 19,792 5 West Newton, Massachusetts, United States 8,734 6 Nashville, Tennessee, United States 7,097 7 Chicago, Illinois, United States 5,050 8 Denver, Colorado, United States 4,831 9 Altadena, California, United States 3,663 10 Bloomington, Illinois, United States 2,306 Total For the Cities Above 228,228

Most Active Organizations

This section identifies the companies or organizations that accessed the site the most often.

Most Active Organizations % of User Organizations Hits Total Sessions Hits 1 comcast.net 1,482,567 14.13% 67,994 2 sbcglobal.net 1,035,200 9.86% 42,414 Ameritech 3 724,466 6.9% 27,119 ameritech.net EXCALIBUR Group A Time Warner Company 4 415,233 3.95% 21,097 rr.com 5 verizon.net 200,517 1.91% 12,167 America Online 6 182,275 1.73% 128,492 aol.com Charter Systems 7 177,105 1.68% 8,734 charter.com 8 bellsouth.net 124,548 1.18% 6,738 9 yahoo.net 121,613 1.15% 106,037 D. A. Cox Enterprises Incorporated 10 120,411 1.14% 7,074 cox.net Sub Total For Companies Above 4,583,935 43.69% 427,866 Total For the Log File 10,664,594 100% 904,371

Organization Breakdown

This section provides a breakdown by types of organizations (.com, .net, .edu, .org, .mil, and .gov.) This information can only be displayed if reverse DNS lookups have been performed, and the percentages refer to the total of hits for which the organization type can be determined (some IPs cannot be resolved to a domain, and therefore an organization type cannot be determined).

Organization Breakdown Organization Type Hits % of Total Hits User Sessions 1 Network 5,399,849 65.24% 357,606 2 Company 2,406,969 29.08% 367,474 3 Education 181,376 2.19% 11,509 4 Organization 163,044 1.96% 8,754 5 Government 63,914 0.77% 3,593 6 Military 56,843 0.68% 6,857 7 Arpanet 4,468 0.05% 270 8 International 262 0% 11 Total for Known Organization 8,276,725 100% 756,074 Types

Summary of Activity for Report Period

This section outlines general server activity, comparing the level of activity on weekdays and weekends. The Average Number of Users and Hits on Weekdays are the averages for each individual week day. The Average Number of Users and Hits for Weekends groups Saturday and Sunday together. Values in the table do not include erred hits.

Summary of Activity for Report Period Average Number of Users per day on Weekdays 2,742 Average Number of Hits per day on Weekdays 34,683 Average Number of Users for the entire Weekend 3,624 Average Number of Hits for the entire Weekend 31,001 Most Active Day of the Week Tue Least Active Day of the Week Sat Most Active Day Ever April 18, 2007 Number of Hits on Most Active Day 46,433 Least Active Day Ever December 25, 2007 Number of Hits on Least Active Day 8,795 Most Active Hour of the Day 11:00-11:59 Least Active Hour of the Day 04:00-04:59

Activity Level by Day of the Week

This section shows the activity for each day of the week for the report period (i.e. if there are two Mondays in the report period, the value presented is the sum of all hits for both Mondays.) Values in the table do not include erred hits.

Activity Level by Day of the Week % of User Day Hits Total Hits Sessions 1 Sun 850,398 7.97% 95,814 2 Mon 1,923,688 18.03% 147,013 3 Tue 1,941,647 18.2% 149,365 4 Wed 1,885,537 17.68% 146,465 5 Thu 1,793,595 16.81% 143,709 6 Fri 1,508,026 14.14% 129,346 7 Sat 761,703 7.14% 92,659 Total Weekdays 9,052,493 84.88% 715,898 Total Weekend 1,612,101 15.11% 188,473

Activity Level by Hour of the Day

This section shows the most and the least active hour of the day for the report period. The second table breaks down activity for the given report period to show the average activity for each individual hour of the day (if there are several days in the report period, the value presented is the sum of all hits during that period of time for all days). All times are referenced to the location of the system running the analysis.

Activity Level by Hours Details % of # of User Hour # of Hits Total Sessions Hits 00:00-00:59 198,116 1.85% 25,572 01:00-01:59 141,629 1.32% 20,608 02:00-02:59 109,649 1.02% 18,732 03:00-03:59 93,211 0.87% 17,469 04:00-04:59 86,484 0.81% 17,441 05:00-05:59 99,076 0.92% 19,051 06:00-06:59 154,798 1.45% 22,386 07:00-07:59 279,345 2.61% 29,274 08:00-08:59 496,968 4.65% 40,733 09:00-09:59 683,668 6.41% 50,272 10:00-10:59 798,118 7.48% 55,432 11:00-11:59 836,156 7.84% 56,933 12:00-12:59 777,282 7.28% 54,568 13:00-13:59 803,586 7.53% 55,042 14:00-14:59 827,108 7.75% 55,643 15:00-15:59 796,114 7.46% 54,561 16:00-16:59 667,705 6.26% 49,779 17:00-17:59 496,856 4.65% 41,885 18:00-18:59 425,619 3.99% 38,809 19:00-19:59 415,649 3.89% 37,357 20:00-20:59 421,828 3.95% 38,266 21:00-21:59 425,294 3.98% 38,877 22:00-22:59 363,365 3.4% 35,367 23:00-23:59 266,970 2.5% 30,314 Total Users during Work Hours (8:00am-5:00pm) 6,686,705 62.7% 472,963 Total Users during After Hours (5:01pm-7:59am) 3,977,889 37.29% 431,408

Technical Statistics and Analysis

This table shows the total number of hits for the site, how many were successful, how many failed, and calculates the percentage of hits that failed. It may help you in determining the reliability of the site.

Technical Statistics and Analysis Total Hits 10,794,543 Successful Hits 10,664,594 Failed Hits 129,949 Failed Hits as Percent 1.2% Cached Hits 1,603,459 Cached Hits as Percent 14.85%

Dynamic Pages & Forms Errors

This section shows the number of successful form submissions compared to the number that failed. WebTrends considers anything with Post command as a dynamic page.

Dynamic Pages & Forms Errors % of Type Hits Total Successful Forms Submitted 23,933 66.06% Failed Forms Submitted 12,294 33.93% Total 36,227 100%

Client Errors

This section identifies the error codes from the browsers accessing your server.

Client Errors % of Error Hits Failed Hits 404 Page or File Not Found 110,415 89.78% 403 Forbidden Access 10,523 8.55% 406 Incomplete / Undefined 1,812 1.47% 405 Incomplete / Undefined 154 0.12% 401 Unauthorized Access 33 0.02% 412 Incomplete / Undefined 24 0.01% 400 Bad Request 15 0.01% 416 Incomplete / Undefined 5 0% Total 122,981 100%

Page Not Found (404) Errors

This section identifies pages that returned "Page Not Found" (404) errors on the server.

Page Not Found (404) Errors % of 404 Target URL and Referrer Hits Hits /robots.txt 70,362 63.72% (no referrer) /info/info_mch.htm 1,262 1.14% (no referrer) /_vti_bin/owssvr.dll?UL=1&ACT=4&BUILD=6551&STRMVER=4&CAPREQ= 0 1,249 1.13% (no referrer) /MSOffice/cltreq.asp?UL=1&ACT=4&BUILD=6551&STRMVER=4&CAPREQ= 0 1,245 1.12% (no referrer) /forms/misd/ws_ftp.log 561 0.5% (no referrer) /court_interpreters.htm 548 0.49% (no referrer) /marriage/ws_ftp.log 531 0.48% (no referrer) /forms/family/divorce/ws_ftp.log 473 0.42% (no referrer) /bkshelf/color3/ColorBook3.htm 465 0.42% (no referrer) /pro_se.htm 446 0.4% (no referrer) Total for Pages Above 77,142 69.86%

Server Errors

This section identifies by type the errors which occurred on the server.

Server Errors % of Error Hits Total 500 Internal Error 6,968 100% Total 6,968 100%

Top Referring Sites

This section identifies the domain names or numeric IP addresses with links to the site. This information will only be displayed if your server is logging this information.

Top Referring Sites User Site Sessions 1 No Referrer 904,371 Sub Total for the Referring Sites Above 904,371 Total for the Log File 904,371

Top Referring URLs

This section provides the full URLs of the sites with links to the site. This information will only be displayed if your server is logging the referrer information.

Top Referring URLs User URL Sessions 1 No Referrer 904,371 Sub Total for the Referrers Above 904,371 Total for the Log File 904,371

Most Used Browsers

This section identifies the most popular WWW Browsers used by visitors to the site. This information will only be displayed if your server is logging the browser/platform information.

Most Used Browsers % of User Browser Hits Total Sessions Hits 1 Microsoft Internet Explorer 8,568,120 82.29% 525,646 2 Netscape 1,400,508 13.45% 84,552 3 Other Netscape Compatible 233,171 2.23% 44,434 4 Others 65,861 0.63% 11,271 5 msnbot/1.0 ( http://search.msn.com/msnbot.htm) 44,042 0.42% 23,188 6 Java/1.5.0_11 17,743 0.17% 35 7 msnbot-media/1.0 ( http://search.msn.com/msnbot.htm) 14,547 0.13% 2,894 8 Googlebot/2.1 ( http://www.google.com/bot.html) 6,117 0.05% 69 9 Googlebot-Image/1.0 2,729 0.02% 155 10 Java/1.5.0_10 2,575 0.02% 4 Total For Browsers Above 10,355,413 99.46% 692,248

Netscape Browsers

This section gives you a breakdown of the various versions of Netscape browsers that visitors to the site are using.

Netscape Browsers % of User Browser Hits Total Hits Sessions 1 Netscape 5.x 1,397,475 99.78% 83,915 2 Netscape 4.x 2,938 0.2% 570 3 Netscape 49 0% 33 4 Netscape 6.x 14 0% 11 5 Netscape 1.x 11 0% 6 6 Netscape 3.x 9 0% 9 7 Netscape TEST no-ad Mozilla/4.x 6 0% 6 8 Netscape 0.x 6 0% 2 Total For Browsers Above 1,400,508 100% 84,552

Microsoft Explorer Browsers

This section gives you a breakdown of the various versions of Microsoft Explorer browsers that visitors to the site are using.

Microsoft Explorer Browsers % of User Browser Hits Total Hits Sessions 1 Explorer 6.x 5,359,143 62.54% 325,568 2 Explorer 7.x 3,153,695 36.8% 193,609 3 Explorer 5.x 48,484 0.56% 5,670 4 Explorer 4.x 5,633 0.06% 675 5 Explorer 1.x 691 0% 17 6 Explorer 3.x 245 0% 22 7 Explorer 2.x 203 0% 60 8 Explorer 7;x 21 0% 20 9 Explorer ; x 5 0% 5 Total For Browsers Above 8,568,120 100% 525,646

Visiting Spiders

This section identifies all robots, spiders, crawlers and search services (i.e. Alta Vista, Lycos, and Excite) visiting the site.

Visiting Spiders % of User Spider Hits Total Hits Sessions Mozilla/5.0 (compatible; Yahoo! Slurp; 1 204,480 80.71% 190,589 http://help.yahoo.com/help/us/ysearch/slurp) 2 vspider 12,022 4.74% 41 3 IRLbot 5,932 2.34% 220 4 ichiro 4,526 1.78% 147 Mozilla/5.0 (compatible; Yahoo! Slurp/3.0; 5 4,410 1.74% 577 http://help.yahoo.com/help/us/ysearch/slurp) 6 Yahoo-MMCrawler 3,074 1.21% 728 7 ConveraCrawler 2,273 0.89% 36 8 CazoodleBot 2,046 0.8% 1,349 Mozilla/5.0 (compatible; Yahoo! DE Slurp; 9 1,379 0.54% 1,368 http://help.yahoo.com/help/us/ysearch/slurp) Mozilla/5.0 (Twiceler-0.9 10 1,307 0.51% 997 http://www.cuill.com/twiceler/robot.html) Total For Spiders Above 241,449 95.3% 196,052

Most Used Platforms

This section identifies the operating systems most used by the visitors to the site.

Most Used Platforms % of User Platform Hits Total Sessions Hits 1 Windows NT 9,315,915 89.47% 561,045 2 Others 455,037 4.37% 101,113 3 Macintosh PowerPC 211,770 2.03% 12,840 4 Windows 98 154,610 1.48% 12,614 5 Linux 144,130 1.38% 8,519 6 Macintosh 125,084 1.2% 7,041 7 Windows 95 2,917 0.02% 667 8 Windows Win32s 904 0% 254 9 SunOS 836 0% 162 10 Windows 3.x 26 0% 4 Total For Platforms Above 10,411,229 99.99% 704,259

Glossary Glossary Ad Clicks A click on an advertisement on a web site which takes a user to another site, it is referred to as an ad click. Ad Views A web page that presents an ad. Once the visitor has viewed an ad, he/she can click on it (see Ad Click). There may be more than one ad on an ad view. Authentication Technique by which access to Internet or Intranet resources requires the user to identify himself or herself by entering a username and password. Bandwidth Measure (in kilobytes of data transferred) of the traffic on the site. Browser A program used to locate and view HTML documents (Netscape, Mosaic, Microsoft Explorer, for example.) Click through Percentage of users who click on a viewed advertisement. This is a good indication of the rate effectiveness of this ad. Client The browser (see above) used by a visitor to a Web site. Client Errors An error occurring due to an invalid request by the visitor's browser. Client errors are in the 400-range. See "Return Code" definition. Company The database installed and used by WebTrends to look up the company name, city, state Database and country corresponding to a specific domain name. Cookies Persistent Client-State HTTP Cookies are files containing information about visitors to a web site (e.g., user name and preferences). This information is provided by the user during the first visit to a Web server. The server records this information in a text file and stores this file on the visitor's hard drive. When the visitor accesses the same web site again, the server looks for the cookie and configures itself based on the information provided. Domain Name The text name corresponding to the numeric IP address of a computer on the Internet (i.e., www.webtrends.com). Domain Name The process of converting a numeric IP address into a text name (for example, Lookup 204.245.240.194 is converted to www.webtrends.com). FTP File Transfer Protocol is a standard method of sending files between computers over the Internet. Filters A means of narrowing the scope of a report or view by specifying ranges or types of data to include in or exclude. Forms An HTML page which passes variables back to the server. These pages are used to gather information from users. Also referred to as scripts. GIF Graphics Interchange Format is an image file format commonly used in HTML documents. HTML Hyper Text Markup Language is used to write documents for the World Wide Web to specify hypertext links between related objects and documents. HTTP Hyper Text Transfer Protocol is a standard method of transferring data between a Web server and a Web browser. Hit An action on the Web site, such as when a user views a page or downloads a file. Home Page The main page of a Web site. The home page provides visitors with an overview and links to the rest of the site. It often contains or links to a Table of contents for the site. Home Page The local path or Internet URL to the default page of the Web site for which WebTrends URL reports will be generated. IP Address Internet Protocol address identifying a computer connected to the Internet. Log File A file created by a web or proxy server which contains all of the access information regarding the activity on that server. Page Views Also called Page Impressions. Hit to HTML pages only (access to non-HTML documents are not counted). Platform The operating system (i.e. Windows 95, Windows NT, etc.) used by a visitor to the site. Protocol An established method of exchanging data over the Internet. Referrer URL of an HTML page that refers to the site. Return Code The return status of the request which specifies whether the transfer was successful and why. Possible "Success" codes are: 200 = Success: OK 201 = Success: Created 202 = Success: Accepted 203 = Success: Partial Information 204 = Success: No Response 300 = Success: Redirected 301 = Success: Moved 302 = Success: Found 303 = Success: New Method 304 = Success: Not Modified Possible "Failed" codes are: 400 = Failed: Bad Request 401 = Failed: Unauthorized 402 = Failed: Payment Required 403 = Failed: Forbidden 404 = Failed: Not Found 500 = Failed: Internal Error 501 = Failed: Not Implemented 502 = Failed: Overloaded Temporarily 503 = Failed: Gateway Timeout Server A computer that hosts information available to anyone accessing the Internet. Server Error An error occurring at the server. Web server errors have codes in the 500 range. Spiders An automated program which searches the internet. Suffix (Domain The three digit suffix of a domain can be used to identify the type of organization. Name) Possible "Suffixes" are: .com = Commercial .edu = Educational .int = International .gov = Government .mil = Military .net = Network .org = Organization URL Uniform Resource Locator is a means of identifying an exact location on the Internet. For example, http://www.webtrends.com/html/info/default.htm is the URL which defines the use of HTTP to access the Web page Default.htm in the /html/info/ directory on the WebTrends Corporation Web site). As the previous example shows, a URL is comprised of four parts: Protocol Type (HTTP), Machine Name (webtrends.com), Directory Path (/html/info/), and File Name (default.htm). User Agent Fields in an extended Web server log file identifying the browser and platform used by a visitor. User Session A session of activity (all hits) for one user of a web site. A unique user is determined by the IP address or cookie. By default, a user session is terminated when a user is inactive for more than 30 minutes. This duration can be changed from General panel in the Options, Web Log Analysis dialog. Synonym: Visit. View,Page Each request for a particular web page which displays an ad. Also referred to as an impression. Visit Commonly called User Session. All activity for one user of a web site. By default, a user session is terminated when a user is inactive for more than 30 minutes.

This report was generated by WebTrends.

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