DEHUMIDIFIER

USER MANUAL

Distributed by: FOR MODEL: Perfect Aire, LLC 3PAD11 5151 Belt Line Rd. Suite 878 Dallas, TX 75254

844-4PA-AIRE | 844-472-2473 www.perfectaire.us

PA/User_3PAD11/10102017

Before using your dehumidifier, please Specification and performance data is subject to change without notice. read this manual carefully and keep it for Printed in China future reference, along with your receipt. CONTENTS

SPECIFICATIONS

MODEL 3PAD11 POWER 115V~60Hz The design and specifications of the dehumidifier are subject to change without prior notice for MOISTURE REMOVAL 11 Pints/Day (80°F, 60% RH) product improvement. Contact Perfect Aire Consumer Services at 844-472-2473 for details. CURRENT CONSUMPTION 1.9 A BUCKET CAPACITY 4.86 Pints Electrical products should not be REFRIGERANT CHARGE R-134A/2.8 oz. (80 g) disposed of with household waste. UNIT SIZE (W x H x D) 9 x 15 x 9 in. Please dispose of unit in accordance with local electronic recycling laws. WEIGHT 19 lbs OPERATING TEMPERATURE 41°F – 90°F (5°C – 32°C)

CONSUMER PRODUCT INFORMATION

For your own records, please attach a copy of your sales receipt to this manual and complete the following:

Model Number:______Serial Number: ______

Purchase Date: ______Store Purchased: ______

Installation Date: ______Installation Co.: ______

Installer Name: ______Installer Phone No.: ______CONTENTS

SAFETY PRECAUTIONS...... 1

IDENTIFICATION OF PARTS...... 3

CONTROL PANEL...... 3

OPERATING INSTRUCTIONS...... 4

MAINTENANCE...... 6

IF A PROBLEM OCCURS...... 6

TROUBLESHOOTING...... 7

This manual provides the information needed for proper use and maintenance of this dehumidifier. Basic preventative care can help extend the life of this unit. The “Troubleshooting” section in this manual contains a chart with possible solutions to the most common problems. Referring to this section may save time and prevent the need for a service call in the event of a problem.

! CAUTION • Contact an authorized service technician for repair or maintenance of this unit. • If necessary, contact an installer for installation of this unit. • The dehumidifier is not intended for use by young children without supervision. Young children should be supervised to ensure that they do not play with the dehumidifier. • Disabled persons may require assistance with set up and usage. • If the power cord is to be replaced, replacement work should be performed by authorized personnel only. • Installation and repair work must be performed in accordance with the national wiring standards by authorized personnel only.

NOTE: All the illustrations in this manual are for explanation purposes only. Unit purchased may be slightly different. NOTE: The design and specifications of the dehumidifier are subject to change without prior notice for product improvement. Contact Consumer Services at 844-472-2473 for details. SAFETY PRECAUTIONS

READ SAFETY PRECAUTIONS BEFORE INSTALLATION To prevent injury to the user or other people and property damage, the following instructions must be followed. Incorrect operation due to ignoring of instructions may cause harm or damage.

WARNINGS DO NOT fold the power cord as Make sure the plug is placed firmly DO NOT use multiple sockets as shown below. and completely into the socket. shown below.

Make sure the plug is clean. (Remove After turning the unit off, please take NEVER handle the plug with any debris with a DRY cloth.) plug out of the socket. wet hands.

CAUTIONS

DO NOT place anything on top of DO NOT place anything over the air DO NOT let children play by or with the unit. inlet or outlet grilles. the unit.

DO NOT get any liquid on Keep flammable gas/oil away from Have professionals do all servicing. the machine. the machine.

1 CAUTIONS

DO NOT pull on the power cord so as not to break the DO NOT use inset, oil or paint spray around the machine cord, as this leads to danger. as this may cause damage to the plastic parts or start a fire.

In order to avoid shaking, noise, and water leakage, Always keep the unit 8 inches (30 cm) away from the DO NOT place the machine on an uneven ground. wall to dissipate the heat properly.

8 in.

It is dangerous to put anything into the machine. Close all open windows to reach the maximum possible efficiency for moisture removal.

Keep the machine away from heat sources. When moving or putting unit in storage, DO NOT place the dehumidifier on its side or upside down; avoid violently shaking the dehumidifier.

2 IDENTIFICATION OF PARTS

NOTE: All of the pictures in the manual are for explanation purposes only. The actual unit you purchased may be slightly different, but the operations and functions are the same.

Control Panel Handle

Air Air Inlet Outlet Grille Grille

Filter Continuous (found behind Drainage Outlet the grille) with Cover & Gray Rubber Plug Water Bucket

WHAT IS THE “FLOAT”? Inside the bucket, on the left side, is an “arm” mechanism that wobbles. This piece is called the “float.” DO NOT remove it from the bucket. If it is removed, the bucket will overflow.

CONTROL PANEL

HUMIDITY SET KEY To set the humidity, press the key ( ) to select the desired setting. The sequence is: 60% 50% 40% CONTINUOUS ( ) 60% NOTE: If you have set the humidity to CONTINUOUS mode ( ), the unit will operate continuously rather than cycling on/off based on a set humidity. The fan runs continuously on this unit.

POWER BUCKET FULL INDICATOR DEFROST INDICATOR On/Off When the bucket is full, bucket When frost builds up on the full indicator will illuminate and evaporator coils, this light will the dehumidifier will cycle off illuminate and the compressor will until the bucket is emptied and cycle off (fan will remain on). Once returned to its proper position. defrosting is complete, the unit will automatically resume operation.

3 OPERATING INSTRUCTIONS

STARTING OPERATION

1. Ensure that the unit is connected to a power socket.

2. Make sure the water tank is placed in the proper position. (After plugging in the machine for the first time, if the “Bucket Full” light ( ) illuminates, pull out the bucket using both hands and then push it back into the proper position.

3. Press the POWER button ( ) to turn on the machine. Then press ( ) to select humidity setting.

4. If the humidity in the room is greater than the humidity you have set, the machine will begin to remove moisture from the air. When the humidity in the room reaches the set humidity, the compressor will cycle off.

5. When the humidity in the room rises and becomes greater than the set humidity again, the compressor will cycle back on.

NOTE: If you have set the humidity to CONTINUOUS ( ), the unit will operate continuously and not cycle on/off based on a set humidity.

WHEN “DEFROST” LIGHT ILLUMINATES When operating in low temperatures (less than 54°F), the surface of the evaporator inside the unit will accumulate frost and affect the efficiency of the dehumidifier. When this happens, the machine will automatically go into periodic defrost mode. This is indicated by the illumination of the “Defrost” light ( ). This is normal. Defrost time may vary. If you notice the dehumidifier freezing up more than usual, turn the unit off for a few hours to defrost. Then restart. The unit will operate in room temperatures as low as 41°F. It is not recommended that the dehumidifier be used in room temperatures below 41°F.

NOTE: While in automatic defrost mode, the fan inside the unit will continue to run to aid with defrosting.

WHEN 40%, 50%, 60% FLASH NON-STOP This is a Humidistat Sensor Error. • Check that the filter is clean. • Check that nothing is obstructing the air inlet/outlet. • Make sure the room temperature is within range. • Unplug the unit for 10 minutes to reset the sensors. For further assistance, contact Consumer Services at 844-472-2473

4 REMOVING THE COLLECTED WATER: 2 OPTIONS

OPTION 1: USE THE BUCKET WHEN THE “BUCKET FULL” LIGHT ILLUMINATES: When the water tank is full, the “Bucket Full” ( ) light will illuminate and the dehumidifier will cycle off. Remove the water tank and empty the water, holding the tank with both hands. Once empty, place the water tank back into its proper position and the machine will cycle back on. Remove and grab the water tank with both hands when emptying.

OPTION 2: CONTINUOUS DRAINAGE BACK OF UNIT Water can be automatically emptied into a floor drain by attaching a PVC hose (not included) to the dehumidifier. If choosing this option, use a PVC hose with FIG. A Drain Outlet 1/2 in. (13 mm) inner diameter. It is recommended that the hose is no longer than 6 ft. Rubber Plug (Gray Piece) 1. Unscrew and remove drain cover (Fig. A) and pull out gray rubber plug (Fig. B) from drainage outlet and place them in the bucket for storage. (Be sure the bucket is properly pushed back into its original location. If it is not properly in place, the unit will not operate.) Drain Cover 2. Connect the PVC hose to the drain outlet (Fig. C), making sure it is securely and completely pushed onto the outlet. FIG. B Drain Outlet 3. Power the unit on and select the desired humidity setting for continuous draining to start. Rubber Plug NOTE: CONTINUOUS mode ( – described on page 3) and continuous (Gray Piece) draining (described on this page) are different. You do not need to be on CONTINUOUS mode ( ) to utilize the continuous draining function. NOTES: • A hose length of no more than 6 ft. is recommended as the hose must allow water to continuously travel downward into the drain. FIG. C • Make sure the hose is secure to avoid leakage. PVC Hose • Direct the hose down toward the drain, making sure that there are no kinks (not included) that will stop the water flow. • Place the end of the hose into the drain and make sure the end of the hose is level or down to let the water flow smoothly. Never let the drain hose go upward against gravity.

CORRECT HOSE SETUP INCORRECT HOSE SETUP

5 CARE & MAINTENANCE

CARE AND CLEANING OF THE DEHUMIDIFIER TURN THE DEHUMIDIFIER OFF AND REMOVE THE PLUG FROM THE WALL OUTLET BEFORE CLEANING.

1. CLEAN THE GRILLE AND CASE • Use a damp cloth with water and a mild detergent. Do not use bleach or abrasives. • Do not splash water directly onto the main unit. Doing so may cause electrical shock, cause the insulation to deteriorate, or cause the unit to rust. • The air intake and outlet grilles get soiled easily; use a vacuum attachment or brush to clean.

2. CLEAN THE BUCKET Clean the bucket every few weeks to prevent growth of mold, mildew and bacteria. • Remove the bucket and clean it in an area away from the dehumidifier to avoid splashing water onto/in the unit. • Partially fill the bucket with clean water and add a small amount of mild detergent. Swish it around in the bucket, empty and rinse. NOTE: DO NOT use a dishwasher to clean the bucket. After cleaning the bucket, it must be securely in place for the dehumidifier to operate. 15° 3. CLEAN THE AIR FILTER For optimal performance and efficiency, clean the filter every two weeks. • Remove the water bucket and carefully tilt the unit back slightly (at an angle of Air Filter approximately 15°). The filter is located behind the front grille and can be pulled down gently to remove. • Clean the filter with a vacuum cleaner or wash the filter with clean water, then dry thoroughly before reinserting. • Put the clean air filter back in place and return the water bucket to its proper position before plugging the unit back in and powering it on. CAUTION: DO NOT operate the dehumidifier without a filter because dirt and lint will clog the unit and reduce performance.

PROLONGED PERIODS OF NON-USE • Clean the main unit, water bucket and air filter and let dry completely. • Cover the unit with a plastic bag. • Store the unit upright in a dry, well-ventilated place.

IF A PROBLEM OCCURS

DO NOT DISASSEMBLE THE DEHUMIDIFIER YOURSELF! This is not only very dangerous, but will also immediately void your warranty. If a problem occurs, unplug the machine and consult the troubleshooting section of this user manual. If additional assistance is needed, please contact Perfect Aire Consumer Services at 844-472-2473.

6 TROUBLESHOOTING

BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW

ISSUE POSSIBLE CAUSES

• Make sure the dehumidifier’s plug is pushed completely into the outlet. UNIT DOES NOT START • Check the fuse/circuit breaker box in your home. • The bucket is full and needs to be emptied. • The water bucket is not in the proper position.

• Verify drain plug is not removed from back of unit if using bucket to collect water. • Check float switch (inch length tab in top of unit behind bucket) to ensure it is not cracked, DEHUMIDIFIER’S broken or stuck. The switch is located on the right side behind the bucket when you are BUCKET FULL LIGHT facing the unit. IS ILLUMINATED EVEN • Check that unit is level and the filter, vents and bucket are thoroughly clean. THOUGH BUCKET IS • Ensure float is snapped properly into place inside the bucket. (See page 3 for description of EMPTY “float” piece.) • Unplug unit for at least 5 minutes. Plug unit back in. Remove bucket, then re-insert, making sure bucket is securely in place. Turn unit on.

• Be sure unit is not too large or too small for the area of the room. • Allow enough time for unit to remove moisture. • Set humidity low enough to ensure moisture removal. • Setting may be the same as actual humidity in room, thus no moisture to remove. DEHUMIDIFIER NOT • Be sure all doors, windows and other openings are securely closed. DRAWING WATER • Be sure unit is level and that there is sufficient air circulation around the unit, as well as between unit and floor. • Make sure unit is level and that there are no curtains, blinds, or furniture blocking the unit. • Check that room temperature is 41º F or above. • If unit is near a heat source, such as a clothes dryer, etc., relocate unit. • Clean the air filter and air outlet.

• Turn off unit and unplug 4-6 hours. • Plug unit back in. Run in normal mode (no Turbo fan, not on Continuous operation). AUTO DEFROST • Be sure unit humidity is not set too low, unit is not sitting on too cold of a floor and unit is not DISPLAYS REPEATEDLY being used in too cold of a room. (Room should be 41º F or above.) • Be sure there is sufficient air circulation between the unit and the surface on which it is sitting.

• Be sure unit is not too large or too small for the area of the room. • Using unit in much less than its stated coverage will likely cause it to go on and off more frequently. Using too small of a unit will cause it to run constantly. • If the humidity setting and actual humidity in room are cycling right around the same, the unit would go off and on accordingly. DEHUMIDIFIER • The fan will run for a few minutes after the compressor shuts off. If you have turned the CONSTANTLY CYCLES CONTINUOUS mode on, the fan and compressor will not turn off; they will run continuously in this mode. ON/OFF • Check that unit is level and the filter, vents and bucket are thoroughly clean and nothing is obstructing them. • Be sure all doors, windows and other openings are securely closed. • Ensure there is sufficient air circulation around the unit, as well as between unit and floor. • Unplug unit for at least 5 minutes. Plug unit back in. Remove bucket, then re-insert, making sure bucket is securely in place. Turn unit on.

UNIT MAKES A • Make sure the air filter is clean and not clogged. LOUD NOISE WHEN • Make sure the unit is upright (not tilted) and on a flat, level surface. OPERATING

40%, 50%, 60% LIGHTS FLASH NON-STOP •This is a humidistat error. See bottom of page 4 for possible solutions.

7 BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW

ISSUE POSSIBLE CAUSES

• Be sure unit is not too large or too small for the area of the room. • Allow enough time for unit to remove moisture. • If set on CONTINUOUS Mode, de-select button and set unit to an appropriate humidity setting. • If humidity in room is above the set humidity, then unit will be running. DEHUMIDIFIER ALWAYS • Be sure all doors, windows and other openings are securely closed. RUNNING • Be sure unit is level and that there is sufficient air circulation around the unit, as well as between unit and floor. • Make sure there are no curtains, blinds, or furniture blocking the unit. • If unit is near a source of moisture, such as a sink, shower, washing machine, etc., then relocate unit. • Check that filter, vents and bucket are thoroughly clean.

• Be sure you have removed the gray, rubber drain plug from the black drain outlet. • Be sure hose is CLEAN, pliable and no longer than 6 feet in length (recommended). Clear tubing with sizing of 0.5 inches (13 mm) for inner diameter is recommended. (Tubing not included.) • Hose should be secure on both ends, being especially mindful that it is pushed all the way onto connector piece inside unit. • Hose should exit through the back of unit and always be positioned at a DOWNWARD CONTINUOUS DRAIN NOT slope to the desired drain location. WORKING PROPERLY • Check that filter, vents and bucket are thoroughly clean. • Be sure nothing is obstructing hose connection and there are no kinks or tears in any of the hosing. • Ensure unit is level and not tilted forward and that bucket is pushed in all the way. Though the unit may appear level, if the surface it sits on is even slightly uneven and the front of the unit is tilted downward, continuous draining may not work. If necessary, slightly prop up the front of the unit, taking care that the unit does not fall backward. • If water is going into bucket instead of hose, the unit is working properly. Please double check all of the above and/or un-hook hosing set-up and start again.

• Check the hose connection points to make sure they are not loose. • If collecting water in the bucket, make sure the gray, rubber continuous drain outlet plug WATER ON FLOOR has not been removed from back of unit and that it is completely inserted into the black drain outlet. • Ensure float is snapped properly into place inside the bucket. (See page 3 for description of “float” piece.)

NOTE: THE FOLLOWING OCCURRENCES ARE NOT DEFECTS.

A HISSING NOISE OR HOLLOW SOUND This sound is normal. It is generated from the refrigerant flowing in the pipes.

A SQUEAKING NOISE This noise is generated from the unit when it expands or contracts with temperature changes.

THE UNIT DOES NOT To prevent overloading the compressor motor, after the unit has stopped (or IMMEDIATELY START OR entered a mode), it cannot resume operation (or enter a different mode) in the CHANGE OPERATION MODE first 3 minutes afterwards.

NOTE A highly recommended troubleshoot for any issue in general consists of turning off unit and unplugging for 5 minutes. It is also recommended to try another wall outlet. For further assistance, contact Consumer Services at 844-472-2473.

8 DEHUMIDIFIER

USER MANUAL

Distributed by: FOR MODEL: Perfect Aire, LLC 3PAD11 5151 Belt Line Rd. Suite 878 Dallas, TX 75254

844-4PA-AIRE | 844-472-2473 www.perfectaire.us

PA/User_3PAD11/10102017

Before using your dehumidifier, please Specification and performance data is subject to change without notice. read this manual carefully and keep it for Printed in China future reference, along with your receipt.