No power
• Confirm that there is electricity connected in your home. • Check your fuse box. There may have been an overload. Check whether safety switch has been activated. Resetting may be needed. • Check appliances. Unplug all of them in the unit. It is required to start the safety switch in the meter box again. • Contact your Electricity Company. There may be some troubles in the street.
No hot water
• Check whether it’s time to refill your hot water system. • Check the fuse in the meter box. • Check whether your pilot light has gone out. If you can’t replace it on your own, contact the office or enter a maintenance request through your online portal.
Lights are not working
• Try to replace the light bulb. • Check your fuse box. If there is an overload the safety switch may need resetting.
Garbage disposal is broken
• Check whether it is turned on at the switch underneath the sink. • Reset the safety switch. A little re-d or black button underneath the bottom of the garbage disposal unit. • Is there a blockage in the sink/blades? Please keep in mind, before putting your hands or a utensil down the sink, check for blockages – make sure unit is turned off or unplugged.
Blocked sink
• If your sink is draining the water away too slowly, try using drain cleaner to free the blockage. • Try to clear hairs and old soap from the waste. Try to pour boiling water down the drain, this will help to unclog blockage. • Try to remove old food from the kitchen waste and pour boiling water down the drain.
Washing machine is broken
• Check whether the washing machine taps are turned on at the wall. • Check whether appliance at the wall is turned on. • Check whether the lid is closing properly. • If the machine has stopped working halfway through a cycle you may have overloaded the machine and make sure that it is not out of balance, try to rearrange the items evenly in the bowl.
Dryer is not working
• Dryers can automatically shut down due to overload of lint in the filter. Check whether the filter needs to be cleaned properly