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COVID-19 Vaccine Distribution FAQs (V6) Emergency Operations Centre Last Update: Friday, March 12, 2021 Answers within this document are based on the current information available. As the situation remains dynamic, please visit the Government of Ontario’s website for the latest updates. The following questions were those most frequently asked by residents and Members of Council from January 4th to present regarding vaccine distribution. These FAQs will be updated as new details emerge from all levels of government. For answers to health related vaccine questions, please visit Ottawa Public Health’s COVID-19 Vaccine FAQs. Contents Click on the question to be taken to the response. Eligibility & Booking .................................................................................................. 3 1. Who is determining who can get a COVID-19 vaccine and when? ................. 3 2. Who is currently eligible to receive the COVID-19 vaccine? (*Updated) ......... 3 3. What is the vaccination process for Indigenous individuals? (*Updated) ........ 4 4. How do I confirm my eligibility? ....................................................................... 4 5. I have confirmed that I meet the eligibility criteria for vaccination. How do I book an appointment? (*Updated) ........................................................................... 4 6. I have tried calling the COVID-19 vaccine registration line but could not get through. What should I do? *(New) .......................................................................... 5 7. When will I be eligible to get a COVID-19 vaccine, and who comes next in Ottawa? .................................................................................................................... 5 8. Is there a sign-up or eligibility that list I need to be on to get the vaccine? ..... 7 9. How will I be notified when it's my turn to get the vaccine?............................. 7 10. I am an older adult, but I don’t live in a long-term care or retirement home. When can I be vaccinated against COVID-19? (*Updated) ...................................... 7 11. I am an essential worker. When can I be vaccinated against COVID-19? ...... 8 12. My spouse and I are seniors that fall into separate age categories. Will we get vaccinated at the same time? (*Updated) ................................................................ 8 13. I am the essential care giver of a child who has special needs or health issues that puts them at risk. When can I expect to be vaccinated? (*Updated) ...... 8 14. I am concerned that I am more at risk for COVID-19 due to a medical condition. When will I be able to receive the vaccine? *(New) ............................... 8 15. I am a health-care worker. How do I register for a vaccine appointment? *(New) ...................................................................................................................... 9 Updated March 12, 2021 Page 1 of 13 COVID-19 Vaccine Distribution FAQs (V6) Emergency Operations Centre Vaccine Distribution, Logistics & Planning ............................................................. 9 16. Where will I be able to get vaccinated against COVID-19? ............................. 9 17. Where will the community clinics be located? (*Updated) ............................. 10 18. When will the community clinics open? (*Updated) ...................................... 10 19. What transportation options are available to those eligible to receive a vaccine? ................................................................................................................. 10 20. Do the various vaccine locations meet accessibility standards? ................... 11 21. Will there be pop-up clinics for people who live in rural or remote areas? (*Updated) .............................................................................................................. 11 Vaccine Information & Safety ................................................................................. 11 22. Is getting the COVID-19 vaccine voluntary? ................................................. 11 23. How do I decide if vaccination is the right choice for me and my family? ...... 11 24. Why should I get vaccinated against COVID-19? ......................................... 11 25. Can people who have already tested positive for COVID-19 get a COVID-19 vaccine? ................................................................................................................. 11 26. What is the current status on dosing intervals and timing? *(New) ............... 12 Other Questions....................................................................................................... 12 27. How many people have been vaccinated for COVID-19 in Ottawa? *(New) . 12 28. How are we engaging the community and specific groups like Indigenous, seniors, racialized communities? ........................................................................... 12 29. What can I do now and how can I help? ....................................................... 12 30. What mental health resources are available to those feeling anxious about vaccine availability? ............................................................................................... 12 More information & Links ....................................................................................... 13 Updated March 12, 2021 Page 2 of 13 COVID-19 Vaccine Distribution FAQs (V6) Emergency Operations Centre Eligibility & Booking 1. Who is determining who can get a COVID-19 vaccine and when? a. The Government of Canada is responsible for approval and procurement of COVID- 19 vaccine supply. The Government of Ontario is responsible for the distribution of these vaccines across the province. The Ethical Framework for COVID-19 vaccine distribution guides how the provincial government prioritizes and distributes vaccines across Ontario. The City’s Emergency Operations Centre and Ottawa Public Health are doing everything possible to ensure Ottawa residents who want to receive the COVID-19 vaccine will be able to access it as quickly and efficiently as possible, dependent on vaccine supply and in alignment with the provincial framework. The total amount of vaccines that will be distributed to the City of Ottawa and precise delivery dates are not yet known. These decisions are made by the Province and subject to vaccine procurement from the federal government. For the latest information, please refer to the following web page: Government of Ontario: Getting a COVID-19 vaccine in Ontario 2. Who is currently eligible to receive the COVID-19 vaccine? (*Updated) a. The following groups are currently eligible to book an appointment to receive a COVID-19 vaccine: ▪ Residents who were born in or before 1941, or who are adult recipients of chronic home care, and who live in the following communities are eligible to book an appointment to receive their vaccine through a pop-up clinic: o Emerald Woods o Hawthorne Meadows o Heatherington o Hunt Club East – Western o Ledbury Community o Heron Gate o Hunt Club Park o Ridgemont o Lowertown o Riverview o Manor Park o Sawmill Creek o Overbrook-McArthur o Bayshore-Belltown o Parkwood Hills o Carson Grove-Carson o Sheffield Glen Meadows o Stewart Farm o Greenboro East o Vanier North o Vanier South ▪ Residents 90 and older (born in or before 1931) living anywhere in Ottawa are able to book an appointment to receive their vaccine at the Nepean Sportsplex community clinic. ▪ First Nation, Inuit and Métis community members who are aged 50 and older. Please see question #3 for additional details. Updated March 12, 2021 Page 3 of 13 COVID-19 Vaccine Distribution FAQs (V6) Emergency Operations Centre Patient-facing health care workers classified as “very high priority” (which includes most community-based doctors, dentists, nurse practitioners, midwives and physiotherapists) are able to visit OttawaPublicHealth.ca to pre-register for a vaccination appointment. A definition of who is an eligible patient-facing “very high priority” health care worker is available through the Province of Ontario. Please help us keep phone lines open for those who are eligible to receive a vaccine - please do not call the booking line to pre-register. To confirm that you are eligible for vaccination, please visit Ottawa Public Health’s COVID-19 Vaccine Eligibility Screening Tool. Only residents who meet the criteria will be vaccinated. 3. What is the vaccination process for Indigenous individuals? (*Updated) a. First Nation, Inuit and Métis community members who are aged 50 and older are currently eligible for vaccination. Akausivik Inuit Family Health Team is providing vaccinations for Inuit. To book an appointment or for more information, call 613-740- 0999. Ottawa Public Health is partnering with Wabano Centre for Aboriginal Health to provide a COVID-19 vaccination clinic for First Nation, Inuit and Métis community members aged 50+ at St-Laurent Complex located at 525 Côté Street. Call Ottawa Public Health at 613-691-5505 to book an appointment. You will be asked to provide proof of Indigenous identity/status. Examples include: ▪ Status Card ▪ Inuit Beneficiary Card ▪ Métis Card ▪ 60s Scoop Acceptance Letter For additional information, visit OttawaPublicHealth.ca/IndigenousVaccine 4. How do I confirm my eligibility? a. To confirm that you are eligible for vaccination, please visit Ottawa Public Health’s COVID-19 Vaccine Eligibility Screening Tool. Only residents who are eligible for vaccination based on the Province