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Suomi-Amerikka Yhdistysten Liiton Kesätyöohjelman Vai- Kutus Osallistujien Urapolkuihin Ja Elämään

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Suomi-Amerikka Yhdistysten Liiton Kesätyöohjelman Vai- Kutus Osallistujien Urapolkuihin Ja Elämään Suomi-Amerikka Yhdistysten Liiton kesätyöohjelman vai- kutus osallistujien urapolkuihin ja elämään Saija Turunen Opinnäytetyö Matkailun koulutusohjelma 2019 Tiivistelmä Tekijä(t) Saija Turunen Koulutusohjelma Matkailun koulutusohjelma, restonomi Raportin/Opinnäytetyön nimi Sivu- ja liitesi- Suomi-Amerikka Yhdistysten Liiton (SAM) kesätyöohjelman vaikutus vumäärä osallistujien urapolkuihin ja elämään 52+4 Tämä opinnäytetyö on tehty toimeksiantona Suomi-Amerikka Yhdistysten Liitolle (SAM). SAM on vuodesta 1997 lähtien lähettänyt yli 1000 suomalaista 21-26-vuotiasta yliopisto- ja ammattikorkeakouluopiskelijaa kesätöihin Yhdysvaltoihin Wisconsin Dellsiin, Wisconsinin osavaltioon ja vuodesta 2018 alkaen Ocean Cityyn, Marylandiin. Kyseessä on tutkimuksel- linen opinnäytetyö, jonka päätavoitteena on selvittää miten SAM:in kesätyöohjelma on vai- kuttanut siihen osallistuneiden suomalaisten urapolkuihin ja elämään. Tutkimuskyselyn kohderyhmäksi valikoitui vuosina 1997-2018 SAM:in kesätyöohjelmaan osallistuneet suo- malaiset. Vastaavaa tutkimusta ei ole aikaisemmin tehty, joten tämän tutkimuksen tarkoi- tuksena on antaa hyödyllisiä tietoja ja vastauksia kysymyksiin Suomi-Amerikka Yhdistysten Liiton kesätyöohjelmasta vastaaville toimihenkilöille. Lisäksi muina tavoitteina on nähdä ovatko kesätyöohjelmaan osallistuneet henkilöt pääs- seet töihin kansainväliseen työhön ja/tai työympäristöön kesätyökokemuksen avulla. Opin- näytetyön lisätarkoituksena on selvittää, millaisia hyötyjä kesätyökokemuksesta on ollut osallistujille, ja miten tätä tietoa voidaan käyttää kesätyöohjelman mainostamisessa ja markkinoinnissa uusille suomalaisille kesätyöhakijoille. Opinnäytetyö keskittyy kertomaan Suomi-Amerikka Yhdistysten Liitosta, ASSE Internati- onal sponsorista, Work & Travel -kesätyöohjelmasta, Wisconsin Dellsistä (WI), Ocean Ci- tystä (MD), nykyisistä kesätyönantajista; Tommy Bartlett Inc., Noah’s Ark Waterpark ja Jolly Roger Amusement Park sekä entisestä kesätyönantajasta, Copa Cabana Resort Ho- tel & Suites -hotellista. Lisäksi opinnäytetyössä kerrotaan teoriaa urapolusta, asumisesta Yhdysvalloissa, kulttuurishokista, työnteosta vieraalla kielellä sekä amerikkalaisesta työ- kulttuurista. Tutkimuksen suunnitelmaa, tutkimusmenetelmien valintaa, kvantitatiivista tutkimusta, tutki- musprosessin kulkua sekä ongelmia ja haasteita käydään myös paljon läpi opinnäytetyön teoria osuudessa. Kaikkien 18 tutkimuskysymyksen analysoinnit on tehty laajasti ja jokai- sen kysymyksen vastaukset on analysoitu ja selitetty tarkasti. Viimeisessä luvussa pohdi- taan tutkimustuloksia, johtopäätöksiä, parannusehdotuksia, ja sitä miten prosessi olisi voitu tehdä paremmin. Luvussa käydään läpi myös omaa oppimista opinnäytetyöprosessin ai- kana. Opinnäytetyön kirjoittaja ja tutkija on itse osallistunut Suomi-Amerikka Yhdistysten Liiton kesätyöohjelmaan vuosina 2016, 2017, 2018 ja 2019. Hän on työskennellyt näistä jokaisen kesän aikana Wisconsin Dellsin, WI Tommy Bartlett Show’n snack barilla eli ruokakioskilla. Kahtena viimeisenä kesänä hänet ylennettiin ruokakioskin apulaismanageriksi. Asiasanat urapolku (YSA), kesätyö (YSA), työnantaja (YSA), Yhdysvallat (YSA), kulttuurishokki (YSA) Sisällysluettelo 1 Johdanto ....................................................................................................................... 1 1.1 Opinnäytetyön tavoite ja tarkoitus ......................................................................... 1 1.2 Urapolku ............................................................................................................... 1 1.2.1 Porrastettu urapolku ................................................................................... 2 1.2.2 Verkotettu urapolku .................................................................................... 3 2 Suomi-Amerikka Yhdistysten Liitto SAM ........................................................................ 4 2.1 ASSE International ja Work & Travel -kesätyöohjelma .......................................... 5 2.2 Wisconsin Dells, WI .............................................................................................. 7 2.3 Ocean City, MD ..................................................................................................... 8 3 Kesätyönantajat ja työtehtävät .................................................................................... 10 3.1 Tommy Bartlett Inc. ............................................................................................. 10 3.1.1 Tommy Bartlett Exploratory ...................................................................... 11 3.1.2 Tommy Bartlett Show ............................................................................... 12 3.2 Noah’s Ark Waterpark ......................................................................................... 13 3.3 Jolly Roger Amusement Park .............................................................................. 14 3.4 Copa Cabana Resort Hotel & Suites ................................................................... 15 4 Asuminen Yhdysvalloissa ............................................................................................ 16 4.1 Kulttuurishokki ..................................................................................................... 18 4.2 Työnteko vieraalla kielellä ................................................................................... 19 4.3 Amerikkalainen työkulttuuri ................................................................................. 20 5 Tutkimussuunnitelma .................................................................................................. 22 5.1 Tutkimusmenetelmän valinta ............................................................................... 23 5.2 Kvantitatiivinen tutkimus ...................................................................................... 23 5.3 Tutkimusprosessin kulku ..................................................................................... 25 5.4 Tutkimusprosessin ongelmat ja haasteet ............................................................ 27 6 Tutkimustulosten analysointi ....................................................................................... 28 6.1 Ensimmäinen kysymys ........................................................................................ 28 6.2 Toinen kysymys .................................................................................................. 29 6.3 Kolmas kysymys ................................................................................................. 30 6.4 Neljäs kysymys ................................................................................................... 31 6.5 Viides kysymys ................................................................................................... 32 6.6 Kuudes kysymys ................................................................................................. 33 6.7 Seitsemäs kysymys ............................................................................................. 34 6.8 Kahdeksas kysymys ............................................................................................ 35 6.9 Yhdeksäs kysymys.............................................................................................. 36 6.10 Kymmenes kysymys ........................................................................................... 37 6.11 Yhdestoista kysymys ........................................................................................... 38 6.12 Kahdestoista kysymys ......................................................................................... 39 6.13 Kolmastoista kysymys ......................................................................................... 40 6.14 Neljästoista kysymys ........................................................................................... 41 6.15 Viidestoista kysymys ........................................................................................... 42 6.16 Kuudestoista kysymys ......................................................................................... 43 6.17 Seitsemästoista kysymys .................................................................................... 46 6.18 Kahdeksastoista kysymys ................................................................................... 47 7 Pohdinta ...................................................................................................................... 48 Lähteet ............................................................................................................................ 50 Liitteet .............................................................................................................................. 53 Liite 1. Tutkimuskyselylomake ..................................................................................... 53 Liite 2. Tutkimussuunnitelma ....................................................................................... 56 1 Johdanto Tämä opinnäytetyö tutkii Suomi-Amerikka Yhdistysten Liiton kesätyöohjelman vaikutuksia osallistujien urapolkuihin ja elämään. Kohderyhmänä tutkimuksessa olivat kesätyöohjel- maan vuosina 1997-2018 osallistuneet suomalaiset. Opinnäytetyössä käsitellään urapol- kua, Work & Travel -kesätyöohjelmaa, kesätyökaupunkeja Wisconsin Dellsiä (WI) sekä Ocean Cityä (MD), kesätyönantajia ja työtehtäviä, ja asumista ja työntekoa vieraassa maassa. Tarkoituksena on myös näiden aiheiden kautta nähdä, miten ne ovat vaikuttaneet kesätyöohjelmaan osallistuneiden
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