A Message From Our Board Chair—Erin Crowe Summer is currently in full swing but as this newsletter reaches each of you we will be wondering where the time has gone once again. Fortunately, by the time the nights start cooling off and the days become shorter we will still have many fond memories of this past spring and summer to help us through to next summer! We kicked off the summer months on May 10th with a successful celebration for all of the hard work done by our staff and volunteers. As part of the Queen’s 60-year reign, Jubilee awards were created in her hon- our. A number of our staff and volunteers were awarded with this incredible tribute and for that I congratu- late each of the recipients. Then, on June 17th, we held the annual Walk, Roll & Run for Roger’s House. This was once again a terrific event thanks to the support of everyone involved. We were able to raise $160,000 in support of Roger’s House. This event has once again shown the level of commitment to Roger’s House from the community. I would like to extend my appreciation to Ian Hendry and Chad Schella who are leaving the Board this year. They have both been in- volved with Roger’s House since we opened. In fact, Chad was involved even prior to that in his role with the initial fundraising and construction of the house. Both Ian and Chad have committed countless hours and much sage advice over the past six years in guiding the organization. They will be missed. Finally, as this is my final newsletter as Board Chair, I would like to thank every member of the Roger’s House family for continuing to support Roger’s House in striving to be the best paediatric palliative care facility that we can be! This would not be possible without the help of staff, volunteers, the Sens Foundation, and supporters like you! A Night in the Cellar

Honourary chairs Chris and Caitlin Neil hosted An Evening in Roger’s Cellar, a fundraiser with a goal of raising additional funds to finish the Roger’s House basement. Held on Tuesday, June 12th, close to 100 guests visited the basement and tried various wines provided by special guest sommeliers like Cyril Leeder and Dr. Don Chow while also en- joying food pairings from Thyme & Again. While circulating to the various wine and food stations, the guests, which included current and potential Roger’s House donors, media personalities, Senators and Roger’s House and Sens Foundation board members, also learned about the plans to finish the basement with a recreation room, staff and volunteer training room and proper workshop and storage areas. The evening raised an additional $27,000 towards the $300,000 project. Total funding for the pro- ject now stands at approximately $175,000. A Message From the Executive Director—Lloyd Cowin I would first like to thank Erin Crowe our outgoing Board Chair. Erin has been on the board since our inception and has been Chair of our Finance Committee, Vice Chair of the Board and has just completed her term as Chair. Thankfully, we will retain Erin’s leadership and influence as she will remain on the Board as Past Chair this coming year. It is my pleasure to welcome Susan Richardson as our new Board Chair. Susan has been on the Board for five years and has been Chair of our Quality Committee and Vice Chair of the Board, so she is very familiar with the needs and goals of Roger’s House. The major change and investment made this past year was in our IT infrastructure and support. We have contracted Grade A Techs as our IT service provider. We have also replaced our server and now host our own email, which gives staff better access to email remotely. We also purchased new computers and lap- tops this past year. All of these changes combined to improve work flow, communication and reduce risk. We successfully met the requirements for renewing our Hospice Palliative Care (HPCO) Level 2 accreditation requirements. This demonstrates the commitment of the staff, physicians, volunteers and Board to providing excellent and safe care to our children and families. Finally, I would like to congratulate the Sens Foundation who received the Philanthropy Leadership Award from Hospice Palliative Care Ontario at HPCO’s annual conference in April! This award recognizes the Sens Foundation’s ongoing commitment to hospice and pallia- tive care. As the charity of choice for the Sens Foundation, Roger’s House is very proud and appreciative of the Sens Foundation’s award and ongoing commitment to hospice palliative care. We Can Never Say ‘Thank You’ Enough to Our Volunteers! In honour of National Volunteer Week we highlighted a special volunteer engagement role, the Memory Box Artist. Roger’s House hosted a Painting Day on Thursday, April 19th with more than 25 volunteer artists assembling in the basement. The day began with wel- coming words from Carol Chevalier, social worker at RH, who expressed our gratitude to the volunteers for the tremendous gift they donate by painting these special boxes. The artists toured the house and then set to work! The painting workshop was facilitated by Mrs. Bonnie Lucas and as- sisted by Hazel Brayman, two dedicated RH volunteers; both ladies assisted and advised the painters on colour and design choices. Roger’s House Volunteers were invited to visit and meet the artists as they created the memory boxes over the course of the day. A big thank you goes out to all the artists who supported the Roger’s House Invitation to Participate on the Joint Advisory Group mission by assisting with an important element of bereavement services. The Ottawa Children’s Treatment Centre, the Ottawa Rotary Home and Roger’s House are jointly seeking individuals who are interested The annual staff and volunteer BBQ was held June 20th; it was one hot and in becoming a part of an advisory group to help ensure a continuing level of high quality, family-centered care among each of these or- memorable evening! Many people contributed to the success of the event. Thank you to all for your generous help. ganizations. The Joint Advisory Group will be responsible for providing suggestions to better coordinate planning, communication and education amongst the three organizations As part of the festivities, we honoured the dedicated volunteers who have contributed more than 500 hours of service. Donna Bab- cock, Cathy Auchinleck, Ann Buchanan, Rachel Derks, Bill Gordon, Mac Hiltz, Marjorie Myles, and Judy Young were the volunteers hon- The Joint Advisory Group will meet three to four times a year to advise on what would be in the best interest of the families that use oured these services. In order to be a member of the group we ask that interested individuals are either a current or past client of at least one of the service providers involved in the joint effort. Walk, Roll, and Run: A Huge Success for Roger’s House! Should you have any questions or comments or would like to be involved in the effort to provide the highest level of family-centered Roger’s House families were out in force on Sunday, June 17th in care, please contact one of us. support of the annual Scotiabank Walk, Roll & Run for Roger’s We look forward to hearing from you and thank you for your continued interest in our organizations. House. More than 800 people supported Roger’s House by regis- tering and collecting donations from family and friends. As usual, some of the top fundraisers are intimately connected with the House including Scotiabanker Julie Frey, past board member Chad Schella, and top team Connor McHardy’s Mates lead by Mindy and Geoff McHardy. The event raised $160,000 for the Sens Founda- tion which now contributes 25% of Roger’s House annual oper- ating budget, provides funding for capital, Quebec family usage, and invests in two endowments for Roger’s House. A Message From the Executive Director—Lloyd Cowin We are in the Presence of Royalty! I would first like to thank Erin Crowe our outgoing Board Chair. Erin has been on the board since our inception and has been Chair of On May 10, 2012, some members of the Roger’s House family were honoured with a Diamond Jubilee Medal in celebration of Queen our Finance Committee, Vice Chair of the Board and has just completed her term as Chair. Thankfully, we Elizabeth II’s 60-year reign. These medals are not only to honour the Queen but also to celebrate significant contributions by Canadi- will retain Erin’s leadership and influence as she will remain on the Board as Past Chair this coming year. ans. It is my pleasure to welcome Susan Richardson as our new Board Chair. Susan has been on the Board for It was an exciting day that included Max Keeping and Leanne Cusack hosting the event as well as Retired Senator, Sharon Carstairs, and five years and has been Chair of our Quality Committee and Vice Chair of the Board, so she is very familiar our Board Chair, Erin Crowe, presenting the medals. We capped off the day with a traditional high tea. with the needs and goals of Roger’s House. We are proud to celebrate the work done by the members of our family to improve the lives of yours! Congratulations to our recipi- The major change and investment made this past year was in our IT infrastructure and support. We have ents! contracted Grade A Techs as our IT service provider. We have also replaced our server and now host our own email, which gives staff better access to email remotely. We also purchased new computers and lap- Builders Physicians Volunteers Staff tops this past year. All of these changes combined to improve work flow, communication and reduce risk. Louise Coulombe Beatriz Alvarez Deirdre Adams Lynn Grandmaison Carinne Moreau We successfully met the requirements for renewing our Hospice Palliative Care Ontario (HPCO) Level 2 Dave Ready Bill Splinter Cathy Auchinleck Lise Beauchemin Dumond Marion Rattray accreditation requirements. This demonstrates the commitment of the staff, physicians, volunteers and Chad Schella Christina John Buchanan Sarah Bolton Mauri-Anne Guitard Monica Sevigny Board to providing excellent and safe care to our children and families. Julie Tubman Vadeboncoeur Mary Grainger Susan Casey Shannon Lussier Nora Ullyot Finally, I would like to congratulate the Sens Foundation who received the Philanthropy Leadership Award from Hospice Palliative Care Diane Grisé Nancy Graham Jan Mingie Joann Zimmerling Ontario at HPCO’s annual conference in April! This award recognizes the Sens Foundation’s ongoing commitment to hospice and pallia- Erin Monument tive care. As the charity of choice for the Sens Foundation, Roger’s House is very proud and appreciative of the Sens Foundation’s award and ongoing commitment to hospice palliative care.

Invitation to Participate on the Joint Advisory Group The Ottawa Children’s Treatment Centre, the Ottawa Rotary Home and Roger’s House are jointly seeking individuals who are interested in becoming a part of an advisory group to help ensure a continuing level of high quality, family-centered care among each of these or- ganizations. The Joint Advisory Group will be responsible for providing suggestions to better coordinate planning, communication and education amongst the three organizations The Joint Advisory Group will meet three to four times a year to advise on what would be in the best interest of the families that use these services. In order to be a member of the group we ask that interested individuals are either a current or past client of at least one of the service providers involved in the joint effort. Should you have any questions or comments or would like to be involved in the effort to provide the highest level of family-centered care, please contact one of us. We look forward to hearing from you and thank you for your continued interest in our organizations.

Nora Ullyot Sharon Lefroy Sarah Picard Roger’s House OCTC Rotary Home 613-523-6300 ext. 607 613-688-2126 613-236-3200

New Canadians in our Midst Welcome Katt! We would like to congratulate Nushaiba Nusha Tabassum and her family It is with extreme pleasure that we announce the hiring of th Katt Brooks to the Roger’s House team on a full-time basis. on becoming Canadian Citizens on June 7 , 2012. Nushaiba, her parents Katt started with Roger’s House as a student from the Uni- Nargis and Aung, and her sister Arika came to Canada from Bangladesh in versity of Waterloo August 2007. Roger’s House staff, volunteers, and guests celebrated this Therapeutic Recreation occasion by raising Canada’s flag and singing the national anthem along program and has since with Nusha and her family. won over the children, families, volunteers, and staff alike with her enthusiasm, creativity, and dedication. Katt has been hired on a one-year, full-time contract replacing the recreation students we usually hire every 4 Research at Roger’s House months. It is our hope The Roger’s House Research Team will be embarking on a new research that this will increase project that will evaluate Family-Centered Care delivery at the Hospice. the consistency of pro- Family-Centered Care is recognized as an optimal philosophy in pediatric gramming for the children. health care settings and guides our practice in pediatric health and pediat- Katt will continue to be responsible for planning and imple- ric palliative care. The study entitled Family-Centered Care in a Pediatric menting activities for all guests staying at Roger’s House. Palliative Care Hospice: Exploring Perceptions and Practices received ap- Should you have any questions regarding the activities in proval from the CHEO Research Ethics Board in June, 2012 and will begin which your child participates during their stay, do not hesi- recruiting participants in the Fall of 2012. Based on eligibility criteria, clini- tate to ask Katt at your earliest convenience. cal staff, volunteers, board members and families of guest’s at Roger’s Please join us in welcoming Katt to the team! House may be approached to participate. Lynn Grandmaison Dumond, RN (EC) is the Principle investigator for the project. Volunteer Information Session Family Satisfaction Survey Thursday November 22, 6:30-8:30 pm at Roger’s House. Pam Martin, a Roger’s House volunteer, will be calling Roger’s House fami- Registration required: [email protected] lies to conduct a Family Satisfaction Survey. The survey will take approxi- mately 20 minutes to complete. The purpose of this survey is to better understand what you val- IN MEMORY… ue most in your experience here at Roger’s We honour the following House so we may better cater to you and your children who have recently passed away: family’s needs. We value your feedback and greatly appreciate your continued support and Stephanie Blier Annabelle Brooks commitment to Roger’s House. Personal privacy is of the utmost importance to Mubrk Ibraham Hannah Morkis Roger’s House and, as such, all responses will be kept anonymous and confidential. Mathoni Sanson Andraya Smith THANK YOU TO OUR FOUNDING SPONSORS!