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Library The Hive Sawmill Walk The Butts Address Worcester WR1 3PB Telephone 01905 822866
Email worcesterlib@worcestershire.gov.uk Twitter/Facebook https://twitter.com/TheHiveWorcs https://www.facebook.com/TheHiveWorcs Opens Closes Hours Open Monday 08:30 22:00 13.5 Tuesday 08:30 22:00 13.5 Wednesday 08:30 22:00 13.5
Current Opening Thursday 08:30 22:00 13.5 Times Friday 08:30 22:00 13.5 Saturday 08:30 22:00 13.5 Sunday 08:30 22:00 13.5 Bank Holidays Closed (May Day open) Total weekly hours open 94.5 Library Manager Janine Downes Position Calculated FTE Contractual Hours Team Leader 1 37 Team Leader 1 37 Team Leader 0.5 18.5 Team Leader 0.5 18.5 Library Customer Advisor 0.5 18.5 Library Customer Advisor 1 37 Staffing Establishment Library Customer Advisor 1 37
Library Customer Advisor 0.7 25.75
Library Customer Advisor 0.41 15.25
Library Customer Advisor 1 37
Library Customer Advisor 0.65 24
Library Customer Advisor 0.61 22.5 Library Customer Advisor 0.58 21.5 Library Customer Advisor 0.53 19.75 Library Customer Advisor 0.49 18 Library Customer Advisor 0.41 15 Library Customer Advisor 0.99 36.5 Library Customer Advisor 0.45 16.5
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Library Customer Advisor 1 37 Library Customer Advisor 1 37 Library Customer Advisor 0.61 22.5 Library Customer Advisor 0.57 21.25 Library Customer Advisor 0.26 19.5 Library Customer Advisor 0.54 20 Library Customer Advisor 0.57 21 Library Customer Advisor 0.88 32.5 Library Services Manager 1 37
Volunteer 2016/17 2017/18 2018/19 Establishment Volunteer Hours 1500 2243 1759
Catchment Area
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Population Total 105,312 Served
Population All Ages 0-4 5-12 13-17 18-19 20-24 25-64 65-74 75+ Catchment Area by Age % Profile 105,312 5.7 9.0 5.4 2.9 7.4 51.8 9.9 7.9 Active Users by Age % 3.8 18.8 4.5 3.1 20.6 38.8 6.7 3.7 % of Population with a disability 6.9 % of Population With a disability aged 16-64 4.3 % of Children living in income deprived families 14.1 % of LSOA in the top 30% of most deprived areas 20.3 Total Active 32,130 Users 2017/18 2018/19 %+/- Number of Visits 689,849 710,800 +3.0% 2017/18 2018/19 %+/- New Members 25,453 24,385 -4.2%
Customer Satisfaction Number of Respondents 450 2017/18 Customer Satisfaction Survey Rated the Service as very good 80% Nearest Provision Including proximity and type (WCC and St Johns Library, WCC Tier 3, 0.8 miles neighbouring Authorities) Total number who have logged into a public computer 18,219 Public Network Computer Usage 2017/18 2018/19 %+/- No. of hours used 244,069 211,807 -13.2%
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Improved Reading and Literacy Service Offer Adult Learning Literacy Classes (Outcomes and ESOL for Everyday Life reach) Historically we have run lots of ESOL classes at various levels. Take up depends on what is on offer from adult learning programmers and whether they are funded or chargeable. Functional skills literacy has not historically recruited. Informal Reading Programme Historically ran but attendance was an issue. We don't have any current learners but refer if appropriate Reading Ahead Usually work with New Chapter Learning Disabilities reading group Readers' Groups Chatterbooks: Reading group for children aged 8 to 12 years. Regular event - held every second Monday of the month. New Chapter: Reading group for adults with learning difficulties. Regular event, held every other week on Monday mornings Class Visits: Reached 8244 children through school visits and outreach Alvechurch Middle Astley Bicknor Blessed Edwards Bosbury Bowbrook House Broadheath Burlish Callow End Church Hill Claines Crowle Christopher Whitehead Language College Dines Green Droitwich Spa High School Etone College, Nuneaton Flyford Flavel Great Malvern Hanley Castle High School Hanley Swan Hawkesbury Haybridge High School Health Foundation Degree Himbleton Hollymount School Heart of Worcestershire College Ipsley John Masefield School Kings' School Kinlet KSW Northwick Manor Nunnery Wood Primary Old Swinford Hospital Oldbury Park Page 4 of 19
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Perrywood Reception Pershore Pinvin Pitmaston Prince Henry's High School Red Hill RGS RGS Springfield Ridgeway Academy River School RSA Academy South Bromsgrove High St Augustine's Academy St Barnabas St Clements St George's CE St Georges St Josephs St Mary Catholic Stanley Road Primary Tardebigge Tewkesbury High School The Chase High School The Chantry Upton Whittington Wolverley School Woodrush Worcester Sixth Form College We work with a lot of secondary schools due to UW link. Some are out of area. Many led by Community Liaison Librarian. Also host and contribute to widening participation activity often led by UW: parliament day, flood prevention day, a level English day, micro science festival. Recently started offering chargeable experience days for schools ourselves: “digifest” which cover additional costs (facilitators, student ambassadors, learning materials) Visits to Schools Cherry Orchard Church Hill Middle St Matthias Flyford Flavell Eckington Oldbury Park Bewdley Primary Cornmeadow Preschool St Matthias St Barnabus Perry Wood Nunnery Wood Hollymount Northwick Chrsitopher Whitehead St George's RC Tudor Grange Perdiswell
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Bounce & Rhyme: Twice weekly Bounce and Rhyme: Sing song session for 0-1-year olds and toddlers. Regular event held every Tuesday Mini Baby Bounce and Rhyme: Sing song session for babies aged 0 – 3 months and their parents/carers. Regular event held every Friday Rat-a-tat tales (interactive story times). Regular event, one morning and one afternoon session every Wednesday, Saturday and Sunday Storytime: Two per day during holidays Storytime (standard story times). Occasional – we have a morning and afternoon story time every day during certain periods e.g. school holidays and Bookstart week Other Reading and Literacy Events Bookstart week: Occasional (annual). We host various children's activities by local providers (baby massage sessions, dance and music-making workshops, and crafting activities) to promote reading and literacy Healthier and Happier Lives Books on Prescription Collection Continuous display of Books on Prescription on 3rd floor. Reviewed and updated on an occasional basis, when necessary Shelf-help Book Collection Continuous Shelf-help display on level 0. Reviewed and updated on an occasional basis, when necessary Adult Learning Health & Wellbeing Courses Family Health & Wellbeing – ESOL: 'Aimed at learners who do not speak English as a first language but who would benefit from learning about; getting involved in community events, activities for the family, how to look after your health and learning about British traditions.' Gentle Fitness Yoga and Relaxation, regular course held for six-week periods on Thursdays, three times a year. 'Gentle Fitness Yoga & Relaxation incorporates traditional yoga poses alongside building full body strength and increasing your flexibility. We encourage all abilities and body types, to join our inclusive and non-judgmental classes where no previous yoga experience is needed.' 'Understanding & Supporting Children with Dyslexia': Occasional course, a single session held three times a year. 'The aim of this workshop is to provide learners with an understanding of dyslexia and how it can affect people, learn some key techniques to support children and young people who have dyslexia and learn how to motivate and engage them.' 'Understanding and Supporting Children with ADHD': Occasional course, a single session held three times a year. ' The aim of this workshop is to provide learners with an understanding of ADHD and how it can affect both those with the diagnosis and those living with them, learn key techniques to support children who have ADHD and learn how to encourage and manage the behaviours of children with ADHD.' 'Understanding and Supporting Children with Autism': Occasional course, a single session held three times a year. 'During this workshop learners will discover the causes of Autism as far as these are currently understood and understand the process and benefits of diagnosis. They will also become familiar with relevant legislation & codes of practice whilst discussing some of the challenges and stigmas experienced by individuals experiencing Autism and address any misconceptions. The nationally recognized SPELL framework & some useful approaches to support individuals with Autism will be explored.' Autism Activities New chapter caters, in part, to autistic individuals (see 'Reading groups') Lots of autistic children attend code club although it is not specifically marketed to that group "Understanding and Supporting Children with Autism" workshop
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Social Connecting Groups Baby Latte: Breastfeeding group. Regular event, weekly, every Friday morning French Language Connect Café - monthly Russian Language Connect Café - monthly Spanish Language Connect Café - monthly Crafty Corner - weekly Computer Café - monthly Music Together for Dementia – monthly Dementia Care Awareness – Semesterly workshop Health Promotions &Health Clinics Displays using public health promo materials. Fit for Life, 5 ways to wellbeing, stop smoking. Time to change/talk, New year New You, Stress Awareness Day, Health and wellbeing consultation, Dyslexia week, Dementia Awareness, Health Information week, National libraries week ( focus on health and wellbeing), Breast feeding, Breast cancer Awareness, Blue Monday, Mental Health Awareness Health Walks Health walk: Regular event, weekly, every Wednesday morning Dementia Cafés or Other Dementia Events Occasional lectures delivered by UW centre for dementia studies. Often of interest to general public /carers as well as for CPD Volunteering Opportunities See 'Library Volunteering Opportunities' Other Health & Wellbeing Services 'Meditation Classes for Everyone': Regular event: a morning and evening session held most Mondays of the year 'Study Happy' – occasional events held throughout the year in relation to this (pet therapy, coffee mornings, etc). We work in partnership with Worcester University to promote a healthy and happy approach to studying Wacky Wednesday – Regular event, weekly, every Wednesday. 'A fun interactive parent and child session for pre-school children aged between 0 and 5 years.' Play designed to improve children's development Gentle Fitness Yoga and Relaxation Adult Learning course Health Walks Improved Digital Access and Literacy Adult Learning Courses aimed at Improving Digital Skills & Confidence 'Using Social Media to Promote Your Business' -occasional course, last held Friday 15 June 'Introduction to Business Accounts for Sole Traders' (Course on using Excel for your business) Occasional course, one session held per season Code Club Code club: coding session for children aged 9 – 11. Regular event held twice a week on Thursday evenings and Sunday mornings during term time Occasional coding taster sessions are held on a seasonal basis Coder Dojo – twice monthly – term time Coding Activities – Summer holidays, Easter holidays special events including family coding Minecraft activities – heritage project and ongoing during school holidays Digital Champions 4 digital champions in total are available for appointments which can be booked ahead for a Monday, Tuesday Wednesday or Thursday. An Additional 4 digital champions support GoOn sessions and job club
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Other Digital Literacy Support Services Computer Basics Course (AKA Go-on), held twice a week every Monday and Thursday. Digifest: Digital festival with various activities and talks for children and adults. Held once per year in June Annually we usually participate in a showcase type event for Internet Safety Day in partnership with either West Mercia Police or WCC Monthly Computer Cafés run by OneDigital, interacting with different partners, Tesco, Barclays etc. to provide targeted digital support Occasional sessions promoting online resources and digital literacy Participate in Get Online Week sessions for online shopping, setting up email Greater Prosperity Job Club Job Club - weekly Job Fair Not held regularly. There are big job fairs in Worcester: Guildhall, Pitchcroft, Rugby club Library Volunteering Opportunities We offer many different volunteer roles: Book Selection Volunteer (Housebound) Digital Champion Volunteer Event Support Volunteer Meet & Greet Volunteer Job Club Volunteer Code Club Volunteer Children's Activities Volunteer Computer Basics Volunteer Library Apprenticeships One current 18-month library apprenticeship with WCC Previously one 12-month apprenticeship with HoW college Library Work Experience Placements We host around 4 school college-based work experience students per year. We have a target to work with either a young person in care or a care leaver. Recent possible placements have not come to fruition. We usually work with at least one individual with specific needs. Long term unemployed, NEET. On a programme of supper with HoW college Weekly volunteering relating to library stock for two individuals with special needs Cultural and Creative Enrichment Art Exhibitions We hold a variety of exhibitions throughout the year. We always have at least two ongoing exhibitions, on in the main atrium and another in our café. There is often a third exhibition elsewhere, either a historical one on level two (where archives is based) or a more general exhibition on level 0. All these exhibitions come from a range of sources: private hire, the Uni, WAAS (archive and archaeology) or various funded projects (Arts Council, HLF, Unlocking the Severn). We hosted 37 exhibitions in 2018 Other Art Activities 'Crafty Corner': Regular event, held weekly. 'Informal knitting, crochet and assorted yarn-based craft group.' 'Family Art Workshops': Occasional event associated with funded arts projects, held roughly once per season, (Beeline storytelling, AHRC, Meadow Arts, etc.). 'Young at Art': Creative Sessions for under 5s. Regular event, weekly, held every Thursday. Chargeable so cost neutral (staffing aside) Occasional make and take sessions usually in association with an event, during school holidays, Summer Reading Challenge. Chargeable so additional cost (not staffing) neutral
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Other Art Events & Activities Creative Writing groups 'Hive Creative Writer's Group': Regular event, held every second Monday of the month. 'Worcester Spark Young Writer's Group' Regular event, held once monthly on a Saturday. Young people's creative writing group led by poet Nina Lewis Author & Poet Talks and Events We hold author and poet events on an occasional basis Unknown or debut authors often advertised by don't sell. Considering doing via live link to reduce cost to us and make viable Recently started producing Facebook live videos for "Bedtime Stories" – streaming storytelling by members of staff and occasionally by children's authors (Petr Horacek) Other Cultural Events & Activities Space Night: A children's library event all about space. Community showcase regular event, held once a year in October. Primarily organised by a community partner. This year we hope to offer a chargeable school’s event in association Science Night: A children's library event all about science. This year the theme was fragile earth. Regular event held once a year in March Community (and further) showcase event Harry Potter Night: A children's library event which celebrates J K Rowling's famous book series. Regular event held once per year in February Various theatrical performances held occasionally throughout the year Professoriate lectures. On various topics/ areas of research of public/professional interest. UW organised CPD talk s/lectures mostly organised by community liaison Librarian either UW. Mental health/dementia, social care, teaching Host radical film society (UW) Range of business events. Networking breakfasts, British Library live links, workshops. Host Beeline storytelling festival (UW)- theatre, art/puppetry workshops, storytelling, author talks Floor Plan 13,251m2
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