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CALL FOR NOMINATIONS Road to turnpike deal may be rough Crain’s is accepting nominations for our annual Forty Under 40 A tight debt market and a less generous section, honoring some Indiana operator’s trouble, tight debt market make for a hard sell lease deal also will reduce the attrac- of the top tiveness of the Ohio Turnpike. business By JAY MILLER business weekly in 2009. A ANALYSIS hopes for around $3 billion Debtwire, a London newswire and civic [email protected] multinational joint venture for the 241-mile road. affiliated with the Financial Times, leaders in paid $3.8 billion for the 157-mile Those comparative numbers could reported recently that the Indiana Northeast Indiana got lucky when it leased stretch of road between Ohio and make it hard to swing an Ohio deal. road’s operator, the Indiana Toll Road Ohio. the Indiana Toll Road in 2006. Illinois. In part, that’s because the Indiana Concession Co., has been dipping For more details on how to “It was the best deal since Man- But Gov. John Kasich won’t do as operation hasn’t performed as well into an interest reserve account to nominate, see Page 4. hattan was sold for beads,” Indiana well, it appears, if he tries to peddle as promised, chilling investment cover debt service because operating Gov. Mitch Daniels told Barron’s the Ohio Turnpike. As it is, he only interest in U.S. infrastructure deals. See TURNPIKE Page 7

ig demolition projects such as razing the old Dots taking THE GHOSTS OF Cleveland Convention Center and 113 St. Clair office building for the Medical Mart and Convention Center project and the Columbia aggressive BUILDINGS PAST BBuilding on Prospect Avenue for casino-bound visitor parking in downtown Cleveland are attention grabbers. approach to More Northeast Ohio However, wrecking balls also have been swinging sites meet wrecking ball with far less fanfare elsewhere around town, like at the grow brand old Jim’s Steakhouse on Collision Bend in the Flats. as way to save on tax bill See GHOSTS Page 5 Backing of veteran retail STAN BULLARD PHOTOS/ private equity firm helps Story by STAN BULLARD LAUREN RAFFERTY ILLUSTRATION [email protected] The former Jim’s Steakhouse in the By MICHELLE PARK Flats became this empty lot [email protected] after being demolished. With its sights set on planting 1,000 dots on the map and the poten- tial for an eventual public offering of its stock, women’s fashion retailer Dots LLC is working feverishly to take its brand nationwide. Backed by a private equity firm that has helped build retail brands such as New York & Co. and Aero- postale, Dots is doing more renova- tions and opening more stores this year than it has in any single year, said its CEO, Rick Bunka. At present, Glenwillow-based Dots has 407 Bunka stores in 28 states, all east of the Rocky Mountains, Mr. Bunka said. It now is looking beyond that base. “Our vision here is a much grander vision than historically was the case,” said John Howard, CEO of Irving Place Capital, the New York private equity firm that acquired Dots for an undisclosed price last January. “We think there’s something really special that can be exported here,” See DOTS Page 6

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2 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 18 - 24, 2011 COMING NEXT WEEK SILVER LINING Recent economic news hasn’t been good, but there was an encouraging Research revving up statistical nugget in a new data set from the U.S. Bureau of Labor Statistics. The BLS noted that from December 2009 to December 2010, employment Institutions across the area are increased in 220 of the 326 largest U.S. counties. In the meantime, the 700 W. St. Clair Ave., Suite 310, expanding their research spaces while average weekly wage in those counties rose by 3% to $971 in the fourth Cleveland, OH 44113-1230 quarter of 2010. A table in the report looked at the counties where the average Phone: (216) 522-1383 also attempting to significantly increase weekly wage increased the most, and it included Lorain County. Here’s part of Fax: (216) 694-4264 their research dollars brought in. This the list. (What are they doing in Olmsted County, Minn.?) www.crainscleveland.com includes schools that traditionally have Publisher/editorial director: Increase in average weekly wage lagged in this area. County Brian D. Tucker ([email protected]) Q4 2009 to Q4 2010 Editor: Mark Dodosh ([email protected]) Olmsted (Minn.) 31.9% Managing editor: REGULAR FEATURES Santa Clara (Calif.) 14.4 Scott Suttell ([email protected]) Sections editor: Best of the Blogs ...... 27 Letter...... 9 Williamson (Tenn.) 9.0 Amy Ann Stoessel ([email protected]) Assistant editors: Classified ...... 26 List: Assisted living Rock Island (Ill.) 8.1 Joel Hammond ([email protected]) Editorial ...... 8 centers ...... 25 Sports Lake (Ind.) 7.6 Kathy Carr ([email protected]) From the Publisher ...... 8 Reporters’ Notebook.....27 Marketing and food Lorain (Ohio) 6.2 Going Places ...... 10 What’s New...... 27 Senior reporter: Stan Bullard ([email protected]) Real estate and construction Reporters: Jay Miller ([email protected]) Government Chuck Soder ([email protected]) Technology Dan Shingler ([email protected]) Manufacturing Tim Magaw ([email protected]) Health care & education A LOAN WITH Michelle Park ([email protected]) Finance Research editor: Deborah W. Hillyer ([email protected])

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Advertising sales director: Mike Malley ([email protected]) Account executives: Adam Mandell ([email protected]) Dirk Kruger ([email protected]) A CITIZENS BANK LOAN LETS YOU FOCUS ON THE FUTURE ... Nicole Mastrangelo ([email protected]) because the businesses Dawn Donegan ([email protected]) that will succeed tomorrow are the ones that make the right choices today. They are Office coordinator: Toni Coleman ([email protected]) led by individuals who see opportunity for growth and expansion, and take action with Web/Print production director: complete confidence. A loan from Citizens Bank will keep you moving forward and Craig L. Mackey ([email protected]) Production assistant/video editor: never wondering, “What could have been?” Steven Bennett ([email protected]) Graphic designer: Lauren M. Rafferty ([email protected]) Get the loan you deserve now. To make an appointment with a Citizens Banker, call Billing: Susan Jaranowski, 313-446-6024 800-946-2264 or visit CITIZENSBANKING.COM/BUSINESS. ([email protected]) Credit: Todd Masura, 313-446-6097 ([email protected])

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JULY 18 - 24, 2011 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 3 Akron online marketing outfit serves notice

Knotice CEO Brian Deagan. figure out what drives purchasing the current expansion, Mr. Deagan Software developer Knotice uses profits Another reason behind decisions. That information could said. The Seattle office will help the the current expansion is influence how Knotice designs future company recruit employees from an to drive company’s desired expansion that the company now is versions of its flagship Concentri area known as a hotbed of IT talent, profitable enough to fund software. he said. By CHUCK SODER web, email and mobile mar- it, Mr. Deagan said. Two more employees will form a The company’s growth could [email protected] keting messages for specific “It’s definitely a bit of an business automation division that accelerate over the next few years customers, should employ inflection point,” he said. will analyze the company’s internal should it decide to develop a version Five years ago, Knotice Ltd. had 92 people by the end of Deagan Knotice not only is hiring processes, which Mr. Deagan said of its software that could personalize nine employees. Soon it expects to August, when it finishes people throughout the will prepare it for more growth. display advertisements people see have more than 10 times that number. filling 23 new positions. company, but it also is creating two Knotice also plans to open a while surfing the web, Mr. Deagan The Akron software developer is The growth is driven by new departments. Three employees will Seattle office by early September. said. The company also is thinking in the midst of a growth spurt. initiatives within the company and form a business intelligence depart- The office will be staffed by two about raising equity financing to The company, which sells software by rising interest in marketing via ment, which will study data Knotice existing employees with ties to the speed up its growth, he said. designed to help companies tailor the Internet and mobile phones, said collects on consumer behavior to area as well as a few new hires from See KNOTICE Page 10

INSIGHT MAC targets home base for more tournaments With eye on athlete experience, Cleveland-based league taps new local facilities for competitions

By JOEL HAMMOND years at Ford Field in Detroit, [email protected] home of the NFL’s Detroit Lions. (Golf tournaments typically are Mid-American Conference schools’ held at campus-area courses and love of Greater Cleveland is unani- hosted by schools.) mous. MAC officials, whose central At least it has been the last two office is located in Terminal Tower, times the presidents of those say there is no concerted effort to schools have voted on the futures bring tournaments here. Rather, of neutral-site postseason tourna- the seeming consolidation of these ments staged by the conference. tournaments in Northeast Ohio With the Cleveland-based con- stems from providing the best ference’s June 30 announcement possible experience to athletes of that it would bring its baseball its member schools. tournament to All Pro Freight “These have happened at the Stadium in Avon for three years right time,” said Ken Mather, the starting next spring, the MAC now MAC’s assistant commissioner for holds five tournaments in North- media and public relations. “The east Ohio. The only neutral-site (Lake Erie) Crushers’ stadium (All JASON MILLER championship it doesn’t hold in Pro Freight) is 3 years old, a great Jim Marra takes a break from a retreat last week for Friends of Breakthrough, an arm of Breakthrough Charter Schools, this region is its football champi- facility. The facilities themselves a Cleveland organization that serves as an adviser to charter schools. onship game, staged the last seven See MAC Page 9 DOING DOUBLE DUTY THE WEEK IN QUOTES Longtime private equity exec Jim Marra heeds call “The business has the “I’m basically main- opportunity to take taining an old car. to assist fundraising efforts of Breakthrough Charter Schools and own the space of Even if I replaced the fast fashion apparel equipment, I still By MICHELLE PARK is for love, not money.” He’s paid [email protected] full time by Breakthrough, which he in strip centers have a building joined last month, and via stipend by im Marra is investing in Cleve- Blue Point. nationally. … We are designed for old land, but not in the manner he “I feel like I’m working on a mission good at it, and very technology.” has in the past. that’s really important to the city of After 23 years in private equity Cleveland,” he said. “The more I few people know it.” — Tom Goins, MetroHealth vice president of facilities and J— 20 of them at Blue Point thought about that, the more it made — Rick Bunka, Dots CEO. construction. Page 4 Capital Partners — Mr. Marra is sense to me that’s where my heart was.” Page One straddling the for-profit and non- Mr. Marra is, as his Blue Point profit worlds in a move he calls an boss David Given puts it, killing two exercise in faith. birds with one stone. Still director of business develop- Take, for example, a recent con- “I really try to raise “I made it very clear ment for Blue Point, he also is the versation over coffee between Mr. newly minted senior director of Marra and a local investment the bar always, but I from the beginning, corporate and major gifts for Friends banker. On the one hand, Mr. Marra think you can do it in there would be no of Breakthrough, the fundraising said, he discussed with the invest- and advocacy arm for Breakthrough ment banker how deal flow works a way where people patronizing of women Charter Schools in Cleveland. at Blue Point. Then, they discussed don’t go home on a in this dealership. … I Breakthrough contracts with charter the investment banker’s desire to schools to manage their operations volunteer at Breakthrough. Friday feeling don’t think we have and help them grow. Mr. Given, the managing partner Mr. Marra is to be a rainmaker for who introduced Mr. Marra to charter exhausted.” that problem here, both organizations. His goal is to schools, said he believes Blue Point — 2011 Woman of Note Tricia because I would ... slap develop relationships and persuade is “not handicapping ourselves or Griffith, claims group president, people to, in the case of Blue Point, impeding our new business efforts” Progressive Insurance. Page W-6 them upside the head.” engage in transactions, and in the case by freeing Mr. Marra to serve two —2011 Woman of Note Michelle of Breakthrough, support the cause. masters. Primm, managing partner, Cas- The pay is less, he said, but “this See DUTY Page 6 cade Auto Group. Page W-11 20110718-NEWS--4-NAT-CCI-CL_-- 7/15/2011 1:38 PM Page 1

4 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 18 - 24, 2011 Metro eyes wide-ranging upgrade

Dr. Fountain said. With biggest focus on facilities, hospital hires Cuyahoga County Executive Ed FitzGerald has had his sights on architect to help balance funds, improvements MetroHealth’s financial reports and contracting practices in order to By TIMOTHY MAGAW the community and the impact health determine whether the health system [email protected] care reform might have on reim- is appropriately investing taxpayer bursements. Ultimately, the group dollars provided by the county. Officials at the MetroHealth will look at what kind of facilities will Dr. Fountain said MetroHealth’s System say it’s time to scrounge up be needed. discussions with county officials regarding transparency of its opera- hundreds of millions in hard-to-find Finding the funds dollars for campus upgrades or run tions are going well and wouldn’t the risk of falling behind the compe- However, Mr. Goins said the money have an impact on any big campus tition. for significant campus upgrades is upgrade. The county-subsidized health system difficult to come by because of the “We know for a fact nobody at the recently hired HOK Inc., a global large volume of uncompensated care county or nobody at the hospital architectural and planning firm, to the system absorbs each year and wants to jeopardize the mission of the the tune of $520,000 to put together because of its dwindling revenue institution,” he said. “We are working a facilities master plan by year’s end sources, such as its county subsidy as collaboratively as we can.” for MetroHealth’s 38-acre Cleveland and reimbursements from govern- David Merriman, a special assis- campus off West 25th Street. ment payers. tant to Mr. FitzGerald, is leading the The master plan would Last year, the system charge in reviewing MetroHealth’s be the first of its kind that stomached $109 million in finances. He said the county is aware We are pleased to welcome the Ronald Fountain can recall charity care, up from $100 of the health system’s preliminary plans following individuals to our firm in his 14 years on Metro- million the previous year, for a campus upgrade, but added the Health’s board of trustees. largely due to rising unem- county would decline to comment “We’ve never had an ployment. Though the until a final proposal is hatched. Matthew J. Mueller approach like this — a really county’s subsidy remained Laying the foundation comprehensive one,” said stable at $40 million for the Dr. Fountain, who is the last three years, it fell to $36 Although it could be more than a Vice President Fountain board’s chairman. “We’ve million in 2011 despite rising year before MetroHealth knows looked at isolated issues around the health care costs. exactly what its campus could morph Erin E. Evans campus, but never a comprehensive Dr. Fountain said finding the right into, it recently acquired a parcel of facilities approach.” balance between offering a robust land from the state that could offer Marketing Manager Officials say it would cost the volume of charity care and bringing the system breathing room for any system as much as $435 million over in enough revenue to support a future construction. the next five years just to maintain campus upgrade “presents a pretty As part of the recently approved Courtney S. Downs MetroHealth’s current facilities, much significant challenge.” state budget, MetroHealth obtained less provide for any expansion. Dr. Fountain said MetroHealth 3.9 acres now housing the North- Analyst “I’m basically maintaining an old has no intention of abandoning its coast Behavioral Healthcare building car,” said Tom Goins, MetroHealth’s mission as Cuyahoga County’s safety- on the southeast side of the health vice president of facilities and net provider, but the system will need system’s campus next to Interstate construction. “Even if I replaced the to explore how to expand its patient 71. The Ohio Department of Mental equipment, I still have a building base by luring more customers with Health will cover the $3.4 million designed for old technology.” commercial insurance — something cost to demolish the building. For more information, please call (216) 589-0900 Mr. Goins said the Chicago-based new facilities can help attract. “If you don’t have an open square, or visit www.wesrespartners.com HOK will help MetroHealth deter- With the help of its consultants, you’re in trouble,” Mr. Goins said. mine the long-term medical needs of MetroHealth also is eyeing its various “You need a blank space to get started.” medical services to determine which Meanwhile, MetroHealth in the ones are bleeding resources and should next month plans to invest about $2 be cut and which ones are generating million to improve the road near the revenue. The goal would be to use its medical center’s main entrance off dollars more wisely so that it can MetroHealth Drive. Plans call for rip- invest in facility improvements. ping up the concrete and installing “In the end you have to make more lighting to improve patient choices in difficult times that provide safety, Mr. Goins said. the most good to the largest number, To accommodate construction, but there may be a service others the hospital’s main entrance will be provide that we just don’t have temporarily located off Scranton Road enough of a census to make it work,” on the south end of its campus. ■ Thursday, July 21, 2011 11:30 am Registration • 12 Noon Lunch & Program Crain’s seeks nominations Moderated By TERRY PAUL TONY LES for Forty Under 40 section PLUTO HOYNES GROSSI LEVINE It’s time to dust off your portfo- website, CrainsCleveland.com, go to lios and strut your stuff as Crain’s “Features” on the toolbar and click Cleveland Business solicits candi- on “Forty Under 40,” where you’ll dates for the 2011 version of its find the “How to Nominate” link. annual Forty Under 40 section. Or, send background information of In the Nov. 21 issue, Crain’s will no more than a single page on your profile 40 individuals under the age nominee to editor Mark Dodosh via of 40 who already have made marks email at [email protected] or via for themselves in Northeast Ohio’s regular mail at 700 W. St. Clair Ave., business and civic circles. Candidates Suite 310, Cleveland 44113. No fax can nominate themselves or can be submissions, please. nominated by someone else. The Please include the nominee’s only catch is that their birthdays date and year of birth. Nominations Sports Columnist, Cleveland Indians Beat Cleveland Browns Beat ‘More Sports & Les Levine’, must be on or after Nov. 22, 1971. must be received by the close of The Plain Dealer Writer, The Plain Dealer Writer, The Plain Dealer Time Warner Cable To nominate someone via our business on Monday, Aug. 8. ■

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JULY 18 - 24, 2011 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 5

and industrial demolitions is the high salvage value of steel and copper, Ghosts: Value often found in land, not buildings Mr. Coyne said. The salvage element definitely is continued from PAGE 1 The automaker has no firm plans from the tax bill of $345,000 the of just $56,000 while it values the part of the equation in the demoli- The reason Jim’s fell is simple: for the site, but spokeswoman county is levying this year. ground at $1 million. Leveling the tion planned for much of the former Thomas Stickney, president of the Stephanie Denby said Ford feels building would reduce the property’s Chrysler stamping plant in Twins- Scranton Averell real estate company “nothing good” can come from Selling point tax bill just 5.4% to $77,572 from burg. Developers Scannell Proper- that owns much of the Scranton letting an empty factory remain Demolishing an obsolete building $82,000 yearly, according to county ties of Indianapolis and developer/ peninsula, said knocking it down standing. Redeveloping the site is that may be hard to restore also can tax records. demolition contractor DiGeronimo would slash the property’s annual tax difficult as Ford continues to run make marketing sense. David Browning, managing director Cos. of Valley View, which together bill by $30,000. The landmark had two engine plants in other buildings That’s how Terry Coyne, senior of the Cleveland office of CB Richard last week bought the property, plan sat empty for years, and he believes it on the north and south sides of the vice president of real estate broker Ellis, said unlike three years ago — to raze a part of the structure to yield was too costly to repair for reuse. hulking casting plant. Grubb & Ellis Co., views the decision before the advent of the last reces- land for a vast industrial park. Jim’s has company, and it’s not When reuse is not an option, by Ohio Bulk Transfer Co. of Cleve- sion — demolishing a building “is Mr. Coyne thinks the idea of all small. Empty, obsolete commer- Ford demolishes empty factories land to raze the former Pesano’s always a part of the conversation” demolishing vacant industrial prop- cial and industrial buildings are for safety reasons, Ms. Denby said. restaurant and party center at 5225 today when a structure goes dark erties should get wider study. coming down throughout North- But she acknowledged that also Warner Road in Garfield Heights. due to a tenant closing or leaving. “There are a lot more buildings east Ohio without immediate plans Ford demolishes obsolete struc- Razing the structure makes it A Crain’s analysis of online realty that should come down,” he said. to replace them as part of redevel- tures to reduce its carrying costs for easier for industrial users to appre- data provider CoStar’s demolition Likewise, Mr. Browning said he opment projects. With a slow and utilities and local property taxes. ciate the opportunities for con- records shows more than 300 prop- believes the city of Cleveland should tentative economic recovery under In the case of the 50-year-old struction at the 10-acre site near erties in Cuyahoga, Lake, Geauga, revisit its ordinances that require way, it may be years before owners casting plant, Cuyahoga County the intersection of Interstates 480 Medina, Portage and Summit substantial review and approval of can find new tenants or users. values the 100-acre site at about and 77, Mr. Coyne said. counties have been razed since potential demolitions by the city’s Ford Motor Co. plans to start $4.6 million and the heavy industrial Mr. Coyne said he does not know 2006 without immediate follow-on landmarks and planning commissions. demolishing soon the 1 million- structure at $13.7 million. By elim- if property taxes dropped along use planned. The goners dated “There are a lot of empty buildings square-foot casting plant at 5600 inating the building from its annual with Pesano’s roof. Most of the from 1890 to 1970, CoStar reports. that may never be reused,” particu- Henry Ford Boulevard in Brook Park. tax bill, Ford stands to slash its value in the property is in the land, larly office buildings that lack The automaker closed the foundry property taxes after demolition as anyway, as the county assigned the Trash vs. treasure redeeming historic or local value, last fall. much as 67%, to about $105,000 28,000-square-foot building a value Another big factor in commercial Mr. Browning said. ■

An electronic version of the ques- Crain’s Detroit Business, Crain’s New tionnaire is available at modern York Business, Staffing Industry An- Modern Healthcare wants your opinions healthcare.com/surveys. It’s also alysts and Workforce Management. available on the coalition’s website, A copy of the survey as well as last Modern Healthcare, a sister pub- chasing power of major U.S. compa- organizations in any sector of the nbch.org, and the Leapfrog Group’s year’s results can be obtained from lication of Crain’s Cleveland Busi- nies. economy with a minimum of $1 website, leapfroggroup.org. Julie Weissman, research director. ness, is seeking participants for the This year’s survey also asks major billion in annual revenue. The This year, Modern Healthcare is You can reach her at (312) 649-5459 fourth annual Healthcare Purchasing employers whether they’re consid- survey will be sent to all Fortune partnering with several of its sister or jweissman@modernhealthcare. Power Survey. ering dropping health benefits be- 1000 companies. publications at Crain Communica- com. David May, assistant managing The survey, which is co-sponsored cause of alternatives created by the The survey period runs from July tions to distribute the survey. Those editor for features, is the project by the National Business Coalition on national health care reform law. 11 through Sept. 12. Modern publications are Automotive News, manager. You can reach him at (312) Health and the Leapfrog Group, mea- The survey is open to all U.S. Healthcare will publish the results Business Insurance, Crain’s Cleveland 649-5451 or dmay@modernhealth sures and ranks the health care pur- nongovernmental companies and of the survey in its Nov. 7 issue. Business, Crain’s Chicago Business, care.com. ■ 20110718-NEWS--6-NAT-CCI-CL_-- 7/15/2011 1:37 PM Page 1

6 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 18 - 24, 2011 Duty: Rainmaker brings Dots: IPO could help exposure

business knowledge to job continued from PAGE 1 United States where there should be digit percentage growth in same-store Mr. Howard said. “This is a business Dots stores where currently we don’t sales and are expanding where pos- continued from PAGE 3 grows. The organization, which serves that can grow significantly.” have stores,” Mr. Howard said. sible, stores such as Payless Shoe- “We’re confident that Jim will figure six schools today, including two Renovations to existing stores and Neither Mr. Howard nor Mr. Source and Sears have experienced out the right moments to advocate that will open in August, aims to store openings have accelerated, Mr. Bunka would reveal a dollar figure flat to negative sales for several for Blue Point and the right mo- serve 20 schools by 2020. Bunka said. Some stores are closing, for the anticipated capital outlay for quarters. ments to advocate for Breakthrough To reach that goal, Mr. Marra is he said, estimating 25 will be shut building the new stores and remod- “Many players are not growing or Charter Schools,” Mr. Given said. organizing an effort to connect with this year. None of the closures is in eling the existing ones. have scaled back growth plans,” Mr. major organizations and entrepre- Northeast Ohio. “We don’t have a fixed amount,” Swinand said of the apparel retail Daunting task neurs in Cleveland. All 35 board This year alone, 30 stores are slated Mr. Howard said. “We just know sector. “So it could be an interesting Mr. Marra, 50, is one of several members of Friends of Breakthrough to open and 50 are designated for that we have to do it. If we’re to pre- strategy if (Dots) can fill in where corporate converts working for also have been asked to raise $25,000 remodeling, Mr. Bunka said. The sent this unified brand, we need to other people are dropping out.” Breakthrough. He’d known nothing apiece by the end of the fiscal year. most projects the company previ- create a more consistent shopping about the charter school mission ously has done in a year falls in the experience.” IPO in its future? until an awareness event in 2006 for Treading where many don’t mid-40s, he noted. Since its opening in 1987, Dots Irving Place Capital bought Aero- E Prep, or Entrepreneurship Prepara- John Zitzner, president of Friends “The business has the opportunity has transformed from a closeout postale in 1998 when it had about tory School, a charter school served of Breakthrough, is ecstatic to have to take and own the space of fast retailer similar to Gabriel Brothers 120 stores and took it public in 2002, by Breakthrough and located in a Mr. Marra on his team. fashion apparel in strip centers to a company with Dots-branded Mr. Howard said. Today, the men’s renovated factory on East 36th Street. “I think it’s a real feather in his nationally,” Mr. Bunka said. “We are products ranging from denim to and women’s clothing retailer has He first served on the E Prep cap that he actually made the move good at it, and very few people know it.” shirts and shoes. The company’s more than 1,000 stores. Irving Place, finance committee, then chaired it, that so many want to make, but By “fast fashion,” Mr. Bunka mantra is quick fashion at a great which still owns a controlling stake and chaired the school’s board in 2009. don’t,” Mr. Zitzner said. means Dots doesn’t try to predict value. Stores update their product in 500-store New York & Co., also A large whiteboard in the Friends Mr. Marra is motivated by what fashion trends, but monitors them mix weekly. grew Vitamin Shoppe from nearly of Breakthrough office spells out he calls the dire state of education and reacts with product created Many mall-based retailers — The 130 stores in 2002 to more than 480 the Friends’ fundraising goal for in Cleveland: the unimpressive quickly to capitalize on them. He Limited, Forever 21 and H&M — are and took it public in October 2009. supporting its schools: $5 million graduation rate (a little more than said Dots has developed a base of regarded as Dots’ main competi- Are similar plans in store for Dots? over the next year. 50% in the Cleveland Metropolitan suppliers capable of producing tion. So are Target, Walmart and A spokeswoman for Irving Place said So far in the fiscal year that began School District) and the dwindling merchandise to its specifications. T.J.Maxx. it’s premature to discuss an exit July 1, $1.1 million has been raised number of jobs available to those “To certain people who shop at strategy. — $700,000 from The Cleveland who don’t earn a high school diploma Dotting the landscape Dots, they are fanatic,” Mr. Howard While Mr. Bunka, too, said it’s too Foundation and another $400,000 or a college degree. Dots’ first focus is expanding within said. “The question is, how do we soon to say, he acknowledged a from The George Gund Foundation. Mr. Marra is inspired, too, by his its current footprint, Mr. Bunka said. communicate to a broader audi- public stock offering is a possibility. The money will cover operations, wife, Joni, who several years ago Later, about 400 stores will be added ence?” Asked if he’d want that for Dots, he including teacher salaries and rent. broke from practicing law to raise in new markets in the West. In three said yes. Mr. Marra said Breakthrough also is funds for University Hospitals. She or four years, Mr. Bunka expects the Changes inside and out “I think that it would be a positive raising a separate capital fund for now is “gainfully retired,” he said. company to have grown at least 50% Upgrading the stores is one answer, next step for the company,” Mr. buying buildings and setting up an If the model of financing charter to 600 or 700 stores. he said. Within three to four years, Bunka said. endowment for scholarships. schools is changed and new sources As stores open, the company’s all the chain’s older stores should be “By being public, we will expose Charter schools receive state and of money open up, there may not be employee count, which currently refurbished. ourselves to a much larger audience federal money, but do not receive a need for someone like him, Mr. totals more than 4,000, will grow, Mr. About 130 stores, including 13 in than we do as a private company,” property tax revenue like public Marra acknowledged. But he isn’t Bunka noted. The number of Dots Northeast Ohio, already wear the new he added, citing access to growth school districts. Foundations and looking for an early exit. employees in Northeast Ohio — 360 look, Mr. Bunka said. By the end of capital and brand awareness. “Most private philanthropy are major “I want this to be successful, and — should remain fairly stable. the year, almost half the stores will. national brands move that direc- sources of financial support. after this is successful and we’re hav- Mr. Howard said he hopes to open The newer look, which features tion. At some point, we’ll be ready Of course, Mr. Marra acknowl- ing a significant effect on the city of 50 to 75 Dots stores a year beginning updated colors (more pink, white for it. We haven’t assessed when edged, the fundraising goal is a Cleveland, then I’ll figure out the in 2012. Some of Dots’ competitors and gray), new fixtures and flooring yet.” moving target as Breakthrough and next thing to do,” he said. “I’m here have more than 1,000 stores, he noted. and in-store graphics, was chosen Messrs. Howard and Bunka said the number of schools it supports for the long haul.” ■ “There are a lot of places in the in 2007, when the company re- Dots will remain based in Glen- branded itself, Mr. Bunka said. The willow, where it opened its new Dots store in Steelyard Commons headquarters just two years ago. in Cleveland was the first to wear Also, by remaining in Northeast the new brand. Also on deck for Ohio, Dots has access to people in Dots is the launch of e-commerce, strong fashion programs at area LEAN SIX SIGMA GREEN BELT or online purchasing. The company schools, including Kent State Uni- website currently allows people to versity, both men noted. browse its current fashions, but not The involvement of a private For Healthcare Professionals to make purchases. A customer equity partner that appears to know loyalty program and a Dots credit the retail business is a “checkmark” card also will be explored, Mr. toward success for Dots, said Robert Program Begins August 8 Howard said. Antall, managing partner of the Shortly, a new company board Shaker Heights retail management will be in place, Mr. Howard said, and consulting firm, Consumer Centric it includes “world-class outsiders Consulting. who can help” grow the company. “I think the economy’s right for Among them are Bernie Zeichner, this kind of expansion because of former chairman and CEO of the availability of retail space, be- women’s apparel retailer Charlotte cause consumers are looking for high Russe, and Michelle Pearlman, who value at low prices,” Mr. Antall said. worked for both Sears and Ann Taylor. “Cleveland has lost the vast The big investment in Dots majority of its retailers over the last comes at a time when many lower- 20 years or so,” he said. “It would be end retailers are struggling, said nice to have this (growth by Dots), Taught by Nationally Recognized Expert Jennifer Ralston Paul Swinand, lead apparel retailer along with companies like JoAnn analyst for Morningstar Inc., an Stores, spur the growth of other investment research firm in Chicago. retailers. A growing, healthy retailer ■ Certified Six Sigma Master Black Belt and Lean Sensei While higher-end retailers, such as is … a great thing. We need more of ■ ■ ASQ Certified Quality Engineer Nordstrom, are enjoying double- those in Cleveland.” ■ Inspector for the College of American Pathologists Jennifer worked with the American Red Cross, Genetech, GET DAILY NEWS ALERTS FROM CRAIN’S! Merck Pharmaceuticals, The Army, Reston Hospital, $2,395 Register for free e-mail alerts and major news happens, you’ll know Medical College of Virginia, and other organizations in receive: Lean Six Sigma implementation. Per Person ■ Daily headlines: A collection of ■ The Morning Roundup: A col- Crain’s-produced news and blog lection of the day’s business news items from the day from Ohio’s daily papers ■ Small Business Report: A ■ Breaking news alerts: When weekly guide to small business news Visit CorporateCollege.com/LSS for SIGN UP NOW AT: information and to register online. CrainsCleveland.com/register 866-933-5167 ■ Crain’s on Twitter: @CrainsCleveland 20110718-NEWS--7-NAT-CCI-CL_-- 7/15/2011 1:37 PM Page 1

JULY 18 - 24, 2011 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 7 Turnpike: Truckers leery of toll costs continued from PAGE 1 “Right now is probably the worst time (state leaders) revenue hasn’t met projections. The could be talking about (leasing the turnpike).” company is a joint venture between Don’t ignore the the Australian Macquarie Group – Kevin O’Brien, director of the Center for Public Management, and Cintra SA of Spain. Cleveland State University The Indiana road has suffered from a decline in traffic and revenue sense for the state, we’ll do it; if it “We are opposed to leasing existing during the recession. According to a doesn’t, we won’t.” public highways,” public affairs 2010 Macquarie prospectus, toll road Mr. Nichols said leasing the turn- director Norita Taylor said. “It usually revenues “are expected to remain pike is the most likely option, but he results in (toll) increases that are SNORE! insufficient to cover debt service added somewhat cryptically, “There unfair to truckers and other highway obligations over the medium term.” are other possibilities,” though he users.” Snoring can be a symptom of sleep apnea, a condition The situation has raised concerns would not say what those possibili- Evasive action the company could default on its ties are. involving temporary lapses in breathing that can contribute Some truckers already have been obligations. The newswire reported Truckers are wary to a wide range of health issues. but could not confirm that Royal favoring alternate routes such as Bank of Scotland, a principal lender, Dr. Hill is concerned that if the Route 2 since October 2009, when Sleep apnea: Why At-Home Sleep has sent the debt to its workout state does not control pricing on the truck tolls on the Ohio Turnpike department. turnpike, tolls could rise significantly, were increased. The turnpike com- t
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financial sense. will continue to increase tolls at or of money upfront plus a percentage being involved above the rate of inflation, likely of future toll revenue. He also said he assistance Not worth the risk? around 3%. would ensure that toll increases in a motor vehicle For more information or to “Right now is probably the worst Dr. Hill also wonders whether a would be capped. accident schedule Montefiore’s new time they could be talking about private operator would add new The governor has said if he Source: American Association for Respiratory Care, 2011 At-Home Sleep Apnea Testing doing it,” said Kevin O’Brien, director interchanges to accommodate busi- secures $3 billion for the toll road, and Therapy Program, call of the Center for Public Manage- nesses, as the Ohio Turnpike which would net him about $2.4 ment at Cleveland State University Commission did at Lordstown. In billion after repaying existing debt, 216.910.2540. and a former municipal finance addition, he’s worried about the he would put the money into a analyst for Moody’s Investor Ser- potential for deteriorating conditions fund for building and fixing up infra- vices. “Maybe two years from now; on alternate east-west routes, such structure, such as roadways and (the governor) should wait until values as state Route 2, if higher tolls move bridges. are at a reasonably high value.” trucks onto those roads. Department of Transportation Unless Ohio can get top dollar The trucking industry has similar director Jerry Wray has said Ohio for the turnpike, it will be difficult concerns about turning the Ohio would not agree to a non-compete for Gov. Kasich to overcome the Turnpike over to private hands. clause that would limit the state’s complaints of critics who argue that Sherry Warren, general counsel ability to build and maintain alter- Montefiore’s Mandel Rehab Pavilion | One David N. Myers Parkway leasing or selling the turnpike of the Ohio Trucking Association nate routes to the turnpike, as Indiana Beachwood, OH 44122 | montefiorecare.org would be a mistake. said her group, which represents did. “Doing a toll road deal in Ohio, 1,100 trucking companies that use Any deal would have to be approved the economics would be challenging,” Ohio’s roads, isn’t opposing the by the Legislature. ■ said Tim Offtermatt, a public finance leasing of the turnpike. However, specialist with Stifel Nicolaus Finan- its expectations suggest it wouldn’t cial Advisors in Pepper Pike. “With be happy with the kind of deal that the (bond market) where it is, it would be attractive to a private would be a real challenge to get a operator. deal so compelling you’d have to It would be especially wary of any make a deal.” agreement that did not put signifi- Edward “Ned” Hill, dean of cant restrictions on the ability of a the Maxine Goodman Levin College private operator to increase tolls, of Urban Affairs at Cleveland State Ms. Warren said. University, also has broader con- “We believe the turnpike could be cerns about selling the turnpike. operated much more efficiently and “To me, the risk is too high and the tolls could be reduced to drive Join. Save. the reward is too small,” Dr. Hill traffic back to the turnpike” if the said. “Yeah, there’s some price out state maintained control of the there that would be fantastic (for highway, Ms. Warren said. the state), but the only price that The turnpike had a surplus of makes sense would bankrupt the revenue over expenses of $54.6 mil- company that bought it.” lion in 2010, according to its annual Rob Nichols, the governor’s financial statement. spokesman, said the Kasich admin- The Missouri-based Owner Oper- It’s that easy. istration is considering its options. ator Independent Drivers Associa- “We’re going to look at,” Mr. tion, which has 150,000 truck-driving Nichols said. “If it makes financial members, is flatly opposed to any deal. 1VPUMVY  :H]L »ZPUOLHS[OWSHUWYLTP\TZ

Southwest taps Eaton as provider Now companies of any size (including those with more than 100 employees) located in Eaton Corp. said it Eaton did not Summit, Portage, Medina, Cuyahoga, Stark, Wayne and Geauga counties can save on their ON THE WEB Story from has been selected estimate the value www.CrainsCleveland.com. health insurance premiums by joining the Greater Akron Chamber for as little as $400. by Southwest Air- of the contract. lines as one of its component “We believe this expansion of our To learn more, contact your broker or visit www.GACsave.com. service providers. relationship with Southwest Airlines Eaton said the companies have is based on our record of providing entered into a contractual agree- reliable, high-quality components ment for component repair and backed up by excellent customer overhaul services for the airline’s support,” Eric Alden, vice president fleet of Boeing 737 passenger jets. of customer support for Eaton’s The three-year service contract Aerospace Group, said in a statement. applies to aircraft equipped with Eaton said Southwest Airlines will Eaton-manufactured hydraulic ship components to its aerospace components, including AC motor- facilities for repair and overhaul driven pumps, engine-driven pumps services as part of the contract and hydraulic motors. agreement. 20110718-NEWS--8-NAT-CCI-CL_-- 7/15/2011 1:36 PM Page 1

8 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 18 - 24, 2011

PUBLISHER/EDITORIAL DIRECTOR: Brian D.Tucker ([email protected]) EDITOR: Mark Dodosh ([email protected]) MANAGING EDITOR: Scott Suttell ([email protected]) OPINION Crying time ov. John Kasich has succeeded in pushing the pain of state budget cuts down to the local level, and that’s not all bad. The budget pressures many towns and school Gdistricts feel themselves under may force them to push back on the General Assembly to reduce the generous retirement benefits many of their employees enjoy. Municipal leaders and school administrators in many cities must contend with unsustainable methods of compensating their employees, who FROM THE PUBLISHER reap fat payouts upon their retirement with the taxpayer footing a chunk of the bill. Most private sector employees are green with envy when they School financing remains huge issue learn of veteran teachers who retire in their mid to late 50s and rake in as much as 85% of their end-of- ast week, I applauded Cleveland era jewels of the Western Reserve. An a fair way to finance our schools and career salaries in their pensions. The retirement pay Mayor Frank Jackson for his stated official with Main Street Medina, an return them to the excellence they once had. of other public employees often is nothing to sneeze willingness to consider more organization that works to improve eco- * * * ** at, either. charter schools connected to his nomic development while retaining THIS MONTH’S ISSUE OF Golf Lpublic school system, even though they Medina’s old-world charm, said people magazine prints an excerpt from a book The old excuse for these healthy retirement benefits was that the salaries of public sector workers weren’t generally are staffed with non-union are drawn to Medina because of the (published by Sports Illustrated and written teachers. quality of life and the great schools. by two senior SI writers) that is, to me, in the same league as private sector employees, so The mayor knows that improving the The problem is that the schools are woefully short of the “hilarious new public employees made it up at the back of their schools is the most important stressed to the breaking point. novel” that the editor’s note proclaims. careers. However, the disparity in pay between thing he can do to revitalize the BRIAN New families keep moving into Titled “The Swinger,” the book tells a comparable jobs in the two sectors often is negligible city. Plenty of young people want TUCKER the new homes being built tale of an African-American golfer who anymore. Yet, the nice retirement perks for public to live downtown, something while voters reject the tax levies dominated his sport and drove stratos- employees have been allowed to continue. that was shown in the latest needed to keep the schools at pheric TV ratings while leading “another The dirty little secret of public employee manage- census, but then move once they their once-excellent level. And life fueled by drugs and dalliances, deceit ment is that it’s easier to maintain labor harmony start a family. the same thing is happening in and deception.” The golfer (of biracial with powerful public employee unions by laying off If only other mayors, and every community in our region. parents) is married to an Italian bikini The Ohio Supreme Court model, has a chief rival named “Will their people than by lobbying the Legislature to their citizenry, had the same feelings about the schools. But years ago ordered the General Martinsen” rather than Phil Mickelson. make workers cover more of their retirement costs. given the fact that our schools Assembly to reform the school Oh, and to put the final cherry on this So, when budget crunches come, you repeatedly remain choked by an outmoded financing system because of sundae of unimagination, the golfer is have headlines of mayors and superintendents financing model, we are fated to watch its inequity. Instead of doing that, the represented by an agent named “Andrew crying about the ax they must take to their staffs. as one school system after another slides Republican-led Legislature, along with Finkleman, former star of IGM (Inter- Heaven forbid they whisper a word that the pension into mediocrity as tax levies are repeat- Gov. Bob Taft, chose to build and rehab galactic Golf Marketing).” and health care benefits they must pay are killing edly rejected by voters. school buildings across Ohio. Is this really the next “hilarious” golf them (think of the stink over Senate Bill 5, which Recently I read a story in The (Medina So now we have beautiful new school book, or a cheesy exploitation of the curtails the collective bargaining power of public County) Gazette about new and unique buildings, but tax-weary residents declining Tiger Woods story? I’ve reached my employee unions). shops that had opened in that town’s to support them. Ohio will not move for- decision, and won’t be wasting my money historic district, clearly one of the Victorian- ward in this new world until we determine or my reading time. ■ The problem for public officials, however, is that their pension burdens are growing so large that they threaten to replicate the awful experience of the THE BIG ISSUE U.S. steel and auto industries. That is, cities and schools won’t be able to meet the obligations to their What do you think about the United States ending the space shuttle program without a viable way to put our astro- retirees without deep, debilitating layoffs of their nauts back in space ourselves (without hitching a ride with the Russians)? active workers, or significant tax increases, or both. Steve Malanga, a former executive editor of our sister paper, Crain’s New York Business, and the author of “Shakedown: The Continuing Conspiracy Against the American Taxpayer,” highlighted the quagmire created by public employee pensions in an op-ed piece that ran June 27 in The Wall Street Journal. Mr. Malanga noted that many towns already are spending up to 20% of their budgets on pension costs. He also cited a recent study by California’s Little Hoover Commission, a government oversight body. It noted: “Barring a miraculous market WARREN BLAZY SCOTT HURLEY JEFF BOGART JOHN MCGOVERN advance and sustained economic expansion, no Cleveland Cleveland Beachwood Cleveland government entity — especially at the local level — My grandmother told me that It’s an embarrassment that the I don’t think it’s a good idea. I think maybe it’s an opportunity will be able to absorb the blow (from rising pen- the greatest moment of her life Russians have won the space Now we’re dependent on for some global cooperation. sions) without severe cuts to services.” ... was the day that man went race. I think it’s really a shame foreigners (to go into space) Maybe it’s time when we can There is no time to waste for the Legislature to deal into space. It’s a shame that we have let it fall so fast. and we know how well that’s all work together. generations ahead can’t worked out in many areas. with public employee pensions. The alternative is a experience the same thing. ticking retirement time bomb. ➤➤ Watch more people weigh in by visiting the Multimedia section at www.CrainsCleveland.com. 20110718-NEWS--9-NAT-CCI-CL_-- 7/14/2011 12:07 PM Page 1

JULY 18 - 24, 2011 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 9 Warehouse District eateries just fine

■ I’ve been a subscriber to Crain’s general, there is a lack of good ethnic Cleveland Business for about four years LETTER restaurants. Both a loss and a gain. now and always appreciated your 2. Lust, the source of many of unbiased professional writers, unlike District (based on the mention of the problems in the district, will be some of the other rags around town. John Q’s), then I also didn’t hear any replaced by Aces. A huge plus. However, your July 11, Page One mention about Pura Vida? 3. Waterstreet was replaced with story, “Don’t stick a fork in the Ware- I didn’t see any mention of Sixth City Diner. Probably a wash. house District just yet,” is biased, violence that has happened in the 4. A run-down closed bathhouse is and in my opinion, lazy journalism. past in both Tremont and Ohio City. replaced by a four-story hibachi and What the story failed to mention I also didn’t realize that Ohio City sushi restaurant. A huge plus. was one of the main sources of fric- was a bastion of culinary excellence. 5. An average restaurant based on tion in the Warehouse District was What new concept besides some price point replaced by Bar Louie. A the nightclub Lust, whose lease microbreweries has been introduced wash. expires Aug. 31. In its place will be in the last 10 years? The only restau- 6. A Prime Rib steakhouse in a Aces, another new concept as far as rant you could put in that category former pool hall. A huge plus. restaurants go. Of course, mentioning would be The Flying Fig and now Yeah, the place is dying. Put a fork that portion in the content would have perhaps Crop. in it. ruined the whole theme to the article. So to recap: If the goal of the article was sensa- The writer also failed to mention 1. Crop left for a space that is over tionalism and lack of research, then another new conceptual restaurant four times the size of the space it the writer accomplished her goal. (at least for downtown) in the form occupied in the Warehouse District of Tomo. Also, if Public Square is and in its place is a new ethnic Timothy Higgins considered part of the Warehouse restaurant that was sorely needed. In Warehouse District resident

MAC: Top facilities outweigh geography continued from PAGE 3 play a big role in our considerations.” Coaches in the respective sports WHAT DIFFERENTIATES initially make site suggestions to Ohio’s Most Prominent athletic directors, who then make HEALTH INSURANCE CARRIERS? recommendations to presidents, said Joel Nielsen, athletic director at Kent Join us at our CARRIER DIFFERENTIATION SEMINAR State University. In the case of the baseball tournament, it will be relo- and learn directly from the major insurance carrier executives cated to Avon, home of the indepen- what their competitive advantages are and how they can dent Lake Erie Crushers, from VA benefit your organization. Stadium in Chillicothe, which played host to the baseball tournament for CO-SPONSORED BY: Aetna, Anthem, Kaiser Permanente, the last four years. Medical Mutual of Ohio, United Healthcare. Just last February, the conference announced it would bring its volley- ball tournament to SPIRE Institute, Carrier Differentiation Seminar the sprawling athletic complex in Thursday, August 4th; 8:30 a.m. – 1:00 p.m. Geneva, starting this fall for two FILE PHOTO/MARC GOLUB RSVP to [email protected] years; that event was held at Seagate The Mid-American Conference in February announced it would hold its next two Center in downtown Toledo the past women’s volleyball championships at SPIRE Institute in Geneva. p 440.542.7800 w cpihr.com five years. Firestone Park in Akron has served as host to the MAC’s Midland, Mich., where the softball prospective recruits see that as an This FREE SEMINAR will be held at the softball tournament the past four tournament was held for two years, extraordinary opportunity, and Holiday Inn, 6001 Rockside Road, Independence. springs; in the two seasons prior, the is 27 miles from Mount Pleasant, these other facilities are first class, Lunch will be provided for all attendees. four-day tournament was held in yet a Central Michigan spokesman as well.” ■ Midland, Mich. called the staging of the tournaments And the MAC’s popular basketball in Northeast Ohio “absolutely a posi- tournaments since 2001 have been tive.” played at Quicken Loans Arena. Mr. “Cleveland is a great city with a lot Mather told Crain’s in March that to offer our fans and participants “Save 10 times the cost of the class in those men’s and women’s events who attend the tournaments, and collectively attract 1,000 room nights it’s an easy drive for us,” said Jason reduction of scrap, downtime, returns, downtown. Kaufman, Central Michigan’s director Long drive? No problem of athletic communications. “But and rework.” more importantly, we want our Western Michigan, located in student-athletes to have the experi- Kalamazoo, Mich.; Northern Illinois, – Dan Sommers, Six Sigma Master Black Belt. ence of playing in the best facilities in De Kalb, Ill.; and Central Mich- out there.” igan, in Mount Pleasant, Mich.; are on average 371 miles from Geneva, Digging the digs 300 from Avon. Kent State and Akron Six Sigma and Lean Training are 70 miles from Geneva, 53 from Each school representative cited Avon. the quality of the facilities for back- Yet the discrepancy in the ing the moves. After a soft opening, Six Sigma Green and Black Belt training programs distance their teams must travel for SPIRE Institute is receiving national tournaments has not stopped the attention, including in a recent ESPN begin in August at Lorain County Community College. MAC’s western outliers from sup- The Magazine “Best of” edition. Also porting the conference’s moves. well-regarded is the $12 million All “Geographically, we’re at a disad- Pro Freight Stadium; besides holding To learn more about Six Sigma and Lean certification training, vantage all the time, so we deal with 5,000 fans, it features a turf surface join us for a FREE breakfast presentation from it,” said Debra Boughton, a Northern that allows games to be played even Illinois associate athletic director in inclement weather. 7:30-9 a.m., Thursday, July 28 at Lorain County Community College’s and newly appointed senior women’s The MAC also holds a special administrator. distinction among so-called mid- Entrepreneurship Innovation Center. More important to NIU, Ms. major conferences by staging its basketball tournaments in an NBA Boughton said, is placing tourna- For information or to register for the information breakfast, ments where the school’s athletes arena. Of the 25 mid-major confer- will be received well. ences that play Division I basketball, call 1-800-995-5222 (extension 7003) or visit www.lorainccc.edu/sixsigma “Basketball’s a good example,” it’s the only one to do so. she said. “Fans know where it’s “That matters,” said Kent State’s going to be, when it’s going to be. Mr. Nielsen, who cited a graduating LCCC is conveniently located in Elyria and is easily accessible The communities have embraced men’s basketball player, Rod Sherman, from interstates 90, 480 and the Ohio Turnpike. these tournaments and been gracious as saying The Q was a big part of 1005 N Abbe Rd, Elyria, Ohio 44035 to our teams.” why he chose Kent. “Recruits and 20110718-NEWS--10-NAT-CCI-CL_-- 7/14/2011 11:23 AM Page 1

10 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 18 - 24, 2011 Knotice: Versatile product stands out GOING PLACES JOB CHANGES continued from PAGE 3 fields, today is Knotice’s president such as products those customers Knotice hasn’t accepted any out- and chief financial officer. have checked out on the websites DISTRIBUTION side investments since 2006, when The company began growing in the past, where they live and per- PARTS ASSOCIATES INC.: Geoff it received $500,000 from JumpStart rapidly shortly after receiving the sonal details they provide through Turner to director of materials and Inc., a nonprofit that assists and JumpStart investment, which Mr. loyalty programs. The software uses pricing; Andrea Piotrowski to special invests in startups in Northeast Ohio. Deagan said had a “huge” impact similar information to customize order buyer; Dean Vecchio to “It needs to be a great deal for us on the business. Knotice grew from promotional emails and text mes- fastener buyer; Joe Dimora to sales Walter Brault Velkos to pull the trigger,” Mr. Deagan said. nine employees in 2006 to 18 at the sages. support representative. The seeds of Knotice were planted start of 2007 and 26 a year after that, The ability to customize websites, in 2001, when marketing firm Craver according to data from the Crain’s email and text messages has helped EDUCATION Marcom Inc. created a technology lists of local software developers. Knotice stand out, Mr. Deagan said. division designed to help broad- Knotice employed 35 people on He added that he knows of no INDIANA WESLEYAN UNIVERSITY band Internet service providers Jan. 1, 2009, and that number grew competitors that designed all three CLEVELAND: Robin A. Williams to better communicate with their to 44 people by the start of 2010. systems to work together when they regional faculty recruitment coordina- customers. The company hired Mr. Mr. Deagan said Knotice has originally were built, which allows tor, Northern Ohio. Deagan and Bill Landers, who is been profitable since mid 2007. them to work together seamlessly. Knotice’s chief technology officer, Sales hit $7.5 million in 2010, and “That differentiation has been a FINANCE to help run that division, called Mr. Deagan said he expects revenue big driver,” he said. FIFTH THIRD BANK NORTHEASTERN Kittoe Michaels Ambrose eMarketing by CMI. In 2003 they this year in a range of $11 million to The software has “definitely OHIO: Ted Walter to Akron city ended up buying it from Craver $12 million. Midway through 2010, boosted sales” at BuildDirect Tech- president. Marcom, which owner Douglas the company finished paying back nologies Inc. since the online Craver shut down that same year to JumpStart’s money, with interest, building supplies retailer started FINANCIAL SERVICE go into consulting instead. Mr. Deagan said, noting that Jump- using it about a year ago, said David AXA ADVISORS: Justin J. Scheeff Mr. Craver also connected the Start’s investment never converted Jenkins, vice president of merchan- to financial consultant. startup to Jonathon Grimm and his to equity because Knotice didn’t dising and conversion for the com- father, Richard Grimm, who helped raise outside financing. pany, which is based in Vancouver, BAIRD: John Diemer to vice president, finance the launch. Richard Grimm Canada. financial adviser. Happy in Vancouver — who was CEO of Technicare One reason BuildDirect chose CARLETON MCKENNA & CO.: Jackson Hayes Richardson Corp., a medical imaging company Mr. Deagan chalks up much of Concentri was because it could Dominic Brault to managing director. that closed its Solon plant in 1986 Knotice’s growth to the way it deliver personalized messages via ERNST & YOUNG: Joe Velkos to MARKETING — remains on Knotice’s board of designed its Concentri software. BuildDirect.com and email, Mr. senior manager, business tax services. directors. Jonathon Grimm, who Buyers can use it to customize Jenkins said. GOLDSTEIN GROUP COMMUNICA- THOMSON REUTERS: Sara Boyan previously worked in the invest- information that customers see on “We’ve been leveraging it a lot,” TIONS: Jennifer A. Jackson to and Cory Harless to property tax ment banking and private equity their websites based on information he said. ■ account manager. consultants. KNOTICE: John Shelton to web GOVERNMENT application developer; Kier Selinsky to information architect; Casey MEDINA COUNTY ECONOMIC Shaulis to senior graphic designer; DEVELOPMENT CORP.: Andrea S. Kaitlin Bright to marketing coordinator; Lyons to marketing director. Anthony Kascak to senior database FROM A administrator; Amy Chubbuck to BUSINESS HEALTH CARE account supervisor; Jeremy Fisher OWNER LAKE HEALTH: Michael E. Kittoe to to systems administrator; Chris nsights senior vice president, finance, CFO. Johnson to director of business process automation. METROHEALTH: Dr. J. Scott Williams to Department of Radiology. NONPROFIT PREMIER PHYSICIANS CENTERS: “Cox is responsive Raymond J. Marvar to general HOUSING RESEARCH & ADVOCACY counsel. CENTER: Hilary Mason King to to our needs executive director. RADIOLOGY AND IMAGING because they’re SERVICES INC.: Dr. Troy Blagrave MARCH OF DIMES FOUNDATION and Dr. Mark Richards to radiolo- NORTHEAST OHIO: Simone Hayes local. And in gists. to division executive director. business, location HOSPITALITY REAL ESTATE NRP GROUP: Andrew N. Tanner to BAR CENTO: Michael Nowak to chief operating officer. really is everything.” executive chef; Adam Lambert to chef de cuisine. SERVICE MARKET GARDEN BREWERY AND DISTILLERY: Michael Nowak to HUMAN ARC: Terri Love to team executive chef; Mike Foran and leader; Joshua Ebel and Nichole Andy Tveekrem to partners. Foote to senior client relations specialists; Song Han to client relations specialist; Katie Giganti to INSURANCE facilitator. HYLANT GROUP: Tom Kelsey to client service executive, risk TECHNOLOGY management. EXCHANGEBASE: Mike Cottrill to Call today and get UNITEDHEALTHCARE: Trisha Hor- vice president, marketing. vath to executive director, Employer Internet & Phone with and Individual in Northern Ohio. BOARDS Unlimited Calling for LEGAL ALZHEIMER’S ASSOCIATION WESTON HURD LLP: Karl E. May CLEVELAND AREA CHAPTER: only $65 per month.* to partner. Brian Richardson (Sherwin-Williams Co.) to president. MANUFACTURING OHIO SOCIETY OF CPAS: James CARDPAK: Greg Tisone to president; D. Gottfried (Ernst & Young LLP) to Jerry Lamm to vice president, CFO; chair. Tom Weber to vice president, general manager; Seth Duckworth to national AWARDS Call 1-866-791-2688 or visit coxbusiness.com sales manager. NATIONAL INSTITUTE OF DIABETES DELTA SYSTEMS INC.: Bill AND DIGESTIVE AND KIDNEY Michaels to business unit manager, DISEASES: John Young-Ling *Offer valid until 9/30/11 to new commercial subscribers of Cox Business InternetSM and/or Cox Business VoiceManagerSM in Cox Ohio serviceable locations. Minimum 2-year service contract required. Offer outdoor power equipment. Chiang (Northeast Ohio Medical includes monthly service fees for of Cox Business Internet with download/upload speeds of 6 Mbps/2 Mbps, 1 Cox Business Basic VoiceManager with Cox Service Assurance Plan and Unlimited Long Distance). Discounted Phone line, Cox Service Assurance and Unlimited calling plan may be extended up to 8 lines (excludes usage, long distance, Voice Mail and features). Offer does not include installation, construction, MILLWOOD INC.–LIBERTY TECH- University) received the Method to inside wiring, usage, equipment, applicable taxes, surcharges or fees. Telephone modem equipment is required. Modem uses electrical power to operate and has backup battery power provided by Cox if electric- NOLOGIES: Kirk Ambrose to director Extend Research in Time Award. ity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if modem is moved or inoperable. Telephone services are provided by Cox Ohio of sales. Telcom, LLC. Cox cannot guarantee uninterrupted or error-free Internet service or the speed of your service. Actual speeds vary. Rates and bandwidth options vary and are subject to change. Discounts are not valid in combination with or in addition to other promotions and cannot be applied to any other Cox account. Services not available in all areas. Other restrictions apply. ©2011 CoxCom, Inc., d/b/a Cox Communications MYERS INDUSTRIES: Ron Ulery to Send information for Going Places to Ohio. All rights reserved. general manager, WEK Industries. [email protected]. 20110718-NEWS--11-NAT-CCI-CL_-- 7/14/2011 2:24 PM Page 1

Crain’s honors this year’s class of distinguished ladies who have made a positive impact in Northeast Ohio’s business community

Debbie Donley W-2 Sari Feldman W-3 Amy Gerrity W-4 Noreen Koppelman Goldstein W-5 Tricia Griffith W-6 Stephanie A.S. Harrington W-7 India Pierce Lee W-8 Amy S. Leopard W-8 Gena Lovett W-9 Kimberly Martinez-Giering W-10 Photography Shelly Peet W-10 by Marc Golub Michelle Primm W-11 Barbara K. Roman W-12 Kristie Van Auken W-13 Mary Ann Vogel W-14 For rockin’ video interviews of this year’s Women of Note, visit www.CrainsCleveland.comafter this Wednesday’s awards luncheon 20110718-NEWS--12-NAT-CCI-CL_-- 7/13/2011 1:02 PM Page 1

W-2 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011

“It’s not about the architecture anymore. It’s about helping people execute strategy.” – Debbie Donley (below), principal, Vocon Inc.

CONGRATULATIONS Noreen Koppelman Goldstein, our President and Colleague, newly elected President of the Lake County Bar Association and Crain’s 2011 Woman of Note.

Mid-West Materials, Inc. Carbon Flat Rolled Steel Service Center www.midwestmaterials.com Voinovich, who was owner of the names from vodkas. 440-259-5200 now-defunct Voinovich Cos. At the “She’s one of the most hard- Debbie time, Voinovich was a power in driving women you will ever meet,” Processing and distributing superior Cleveland’s architecture and her brother said. “She works tire- construction scene. lessly to be the ringleader for all of carbon steel products for 59 years. Donley “I went to Princeton, N.J., to call the activities in her life. It was (Ms. on a potential corporate client. Donley’s) idea to open a New York Association Of principal Dad said, ‘What are you doing? It’s office. Her role is to look at the Steel Distributors a waste of time and money.’ But I future and see what to do next.” Vocon Inc. got interviewed,” Ms. Donley said. Her background as a Voinovich By STAN BULLARD “We were included in a request for — the third generation in the busi- ISO 9001:2000 [email protected] proposals by UBS Inc. The com- ness, though Vocon was built from Certified mittee evaluated designs without scratch — and as the niece of just- few years after Debbie firm names on them — and we retired U.S. Sen. George Voinovich, Named as Top 100 Donley launched the two- won.” helped Ms. Donley gained a wealth Metal Service Center in North America person Vocon architecture That led to fulfilling UBS’s of contacts dating to her youth. and interior design firm in design needs in a five-state region However, that is a two-edged sword. 1987,A she had a dispute with her and a long-term relationship with “Everyone always thinks of me father and mentor, the late Paul the financial giant. The job taught as a kid because that is when they her lessons in dealing with corpo- met me,” Ms. Donley said. rate clients, and opened doors to Ms. Donley said her Voinovich more corporations. antidote was to emphasize net- Fast forward to 2011. Ms. Donley working with people of her own On behalf of the Greater Cleveland Automobile Dealers’ Association and her brother, also named Paul age. That paid benefits as their Voinovich, are the principals of the stars rose. firm serving as the architect of One contact in that category is record for the $160 million Chandler Converse, a managing Congratulations to Goodyear Tire & Rubber Co. director at CB Richard Ellis’s Cleve- corporate headquarters in Akron. land office. He met Ms. Donley Michelle Primm Vocon has a staff of 112 people, when she worked on a project soon , including seven added over the after he came here in the late 1980s. past year. “The fact she is doing some Managing Partner Do not expect Ms. Donley to of the biggest projects in town spout architectural theory. Neither reflects her relationship skills and she nor her brother is an architect. the ability to get work done,” Mr. of Cascade Auto Even though she planned to Converse said. pursue a career in a creative field, Colleagues describe Ms. Donley she followed her father’s advice as energetic, positive and Group and majored in business adminis- driven. Emails from her after tration with a minor in design at midnight are common. Bowling Green State University. All the while she worked to grow Principals at the firm with archi- the business, she was raising three A 2011 honoree for the tecture licenses do the designing children from her first marriage — and affix state-required architec- a son and two daughters, now 18, Crain's Cleveland Business ture stamps. Ms. Donley and Mr. 17 and 14. She met Mac Donley, Voinovich run the business. her second husband and a Women of Note Awards. “It’s not about the architecture construction contractor, as both anymore,” Ms. Donley said of her worked on the design of the WKYC field. “It’s about helping people studio in 2000. execute strategy. Void of strategy, Ms. Donley remembers how we’re useless to our clients. Take their relationship turned. She was Goodyear. We designed it from the trying to fix Mr. Donley up with inside out. Goodyear was really one of her girlfriends when he said, looking to change their culture.” “How about you?” As for her role, Ms. Donley sees For the future, Ms. Donley’s it as assembling the teams to get focus is on helping Vocon grow jobs done. while continuing what she calls its Within Vocon, Ms. Donley’s role “fun” culture. The key contribu- is that of visionary, always looking tion to that culture was her experi- for the next relationship or the ence as a mom, she said. next endeavor for the firm to “I believe in letting people do the pursue. She often is termed the right thing as adults,” she said. “When firm’s mom and is the arbiter of I ran out of the office to a (child’s) its culture as a fun shop, where lacrosse game, I did not want to conference rooms take their make up a meeting as an excuse.” ■ 20110718-NEWS--13-NAT-CCI-CL_-- 7/13/2011 1:02 PM Page 1

JULY 18 - 24, 2011 CRAIN’S CLEVELAND BUSINESS W-3

of New York at Binghamton, Ms. achieve that vision,” she said. Feldman spent 14 years with the “She’s very creative and hard- Sari Onondaga County Public Library working, and the ability to marry in Syracuse, N.Y. those two is very special.” Feldman “She’s very sensitive to where Unlike most library systems, libraries are going without getting the Cuyahoga County system so far ahead of the curve that no does not have a main building. executive one will follow her,” said Marilyn Instead, each of its branches Gell Mason, who brought Ms. operates like its own community director Feldman to Cleveland when Ms. library. Mason was director of the Cleve- “We’re like the solar system,” Cuyahoga County land Public Library. “She has a Ms. Feldman said. “There is a Public Library nice combination of vision and central gravity that holds us practicality, and she’s also a won- together, common polices and By JAY MILLER derful person to work with.” common approach to public [email protected] Ms. Mason, who now is a library service. But (the branches) are like consultant and photographer in individual planets. They have a n 1974, after earning an Seattle, lauded Ms. Feldman’s greater connection to their local undergraduate degree in commitment to make libraries communities, and I think that’s a English, Sari Feldman was more responsive to their commu- part of our success.” working at a rape crisis center of the library system since 2003. services at the Cleveland Public nities. Ms. Feldman and her husband, Iin Madison, Wis. She was born in South Fallsburg, Library and later as deputy “She’s the kind of person who Matt, live in Shaker Heights. They “I discovered I didn’t want to do N.Y., and came to Northeast Ohio director. has an intelligent, informed vision have two adult daughters, Brid- ■ counseling as a career, but what I in 1997 as head of community A graduate of the State University and the leadership abilities to gette and Margaret. loved was organizing information and educating people about that information,” she recalled of her experience putting together sources of information for the center’s counselors. So Ms. Feldman enrolled in library school at the University of MY BENESCH Wisconsin. “Libraries give hope and inspira- tion,” she said. A professor there named Margaret Monroe had a particularly strong influence. “She understood that libraries had this unique opportunity to take information — at that point it was primarily books — and package it in a way that people needed to use the information, to create a personal learning track that could change people’s lives,” Ms. Feldman said. Dr. Monroe even got Ms. Feld- man her first library job while in graduate school. “What sets Benesch apart from “She’s the kind of other firms is the fact that they’re person who has an real people. Everyone I’ve met— intelligent, informed every attorney, every partner— vision and the leader- really cares about what we’re ship abilities to achieve doing.” that vision.” DENISE M. ROBINSON – Marilyn Gell Mason, former President and CEO director, Cleveland Public Alvis House Library

“I was a jail librarian in the Dane County (Wis.) correctional facility,” she said. “It was a microcosm of everything I would do for the rest of my life. “I learned a lot about people who were very different from me and I learned how books and information can change peoples’ lives,” she said. Cleveland MY TEAM Ms. Feldman has taken those lessons to heart, building the Columbus To be successful, not-for-profit Alvis House has to stay on top of its Cuyahoga County Public Library business without losing focus on the human side of things. That’s system into one of the best in the nation. Indianapolis why Denise trusts Benesch. Whether navigating complex financing She has taken it on a course to and real estate deals or consulting on HR and regulatory matters, we transform the system with a $70 Philadelphia share the same goal: to make smart decisions that help Alvis House million-plus building program positively impact people’s lives. begun in 2010 that is rebuilding, Shanghai renovating and relocating 13 out- moded and inefficient branches. To learn more about our relationship with Alvis House, The system has broken ground on a White Plains new branch in Warrensville Heights visit beneschlaw.com/myteam and has unveiled plans for a new Wilmington building in North Royalton and one in Parma that will consolidate two existing branches. www.beneschlaw.com The county library system has 28 branches and serves more than a half-million residents in 47 com- munities in Cuyahoga County. Cardholders circulated a record 20 Featured attorneys (left to right) million items in 2010. MARTHA SWETERLITSCH—TEAM LEADER, SUSAN PRICE, LEE KORLAND, JACOB FLEISCHMANN, JENNIFER TURK, JASON GEORGE A past president (2010) of the © 2011 Benesch Friedlander Coplan & Aronoff LLP Public Library Association, Ms. Feldman has been executive director 20110718-NEWS--14-NAT-CCI-CL_-- 7/14/2011 9:41 AM Page 1

W-4 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011

“Amy really has proven Amy herself, especially during the Great Recession.” Gerrity – Don Stallard, founder and CEO, The Reserves Network

president 74% from 11,500 employees in 2009. “Amy really has proven herself, The Reserves especially during the Great Reces- Network sion,” said Mr. Stallard, founder and CEO. He attributes the company’s By KATHY AMES CARR resiliency to his colleague’s [email protected] leadership and visionary skills. “She implemented some cost- my Gerrity has succeeded cutting techniques and helped in her job by placing eliminate redundancies,” he said. people in theirs. “We have made a significant Her career began in rebound since then.” 1984,A when entrepreneur Don Indeed, The Reserves Network Stallard hired Ms. Gerrity to help him saw its sales increase last year by grow his new recruiting business. about 45%, to $84 million in 2010 The commission-only job offered from $58 million in 2009. no benefits at the time, but Ms. Ms. Gerrity will play a key role in Gerrity’s commitment to The the firm’s ongoing expansion; she Reserves Network since has paid off. said The Reserves Network is eyeing Ms. Gerrity, now president and acquisition opportunities in the Mid- part-owner of the company based in Atlantic region. The organization Fairview Park, has helped propel The currently has offices in Ohio, Ken- Reserves Network into an organiza- tucky, Indiana, Illinois, Pennsylvania, tion with 150 internal employees, The Reserves Network provides from executive vice president industries with thousands of em- North Carolina, Georgia and Florida. more than 1,000 active customers in staffing, recruiting, training and to president. Her current role ployees, and each employee’s situa- “We’d like to do acquisitions in a variety of industries and more than human resources support services. includes ensuring customer satis- tion is unique. It never gets boring.” markets we’re not in,” she said. “We 30 operating locations in eight states. The firm’s expansion fostered faction, overseeing staff, coordi- Still, Ms. Gerrity sometimes finds also are hoping to set up more “We started growing and then Ms. Gerrity’s professional growth nating placement services and herself in a tough position, citing offices in some of those markets.” grew more through acquisitions,” in operations and management; monitoring the bottom line. challenges that include labor law Ms. Gerrity is a member of the Ms. Gerrity said. “We’re going to her most recent promotion came “You never know what to expect,” issues and the uncertainty sur- American Staffing Association, keep expanding.” in 2007, when she was elevated she said. “We work in so many rounding health care reform, both Affiliated Staffing Group and the of which impact the firm’s clientele. Women Presidents’ Organization Enduring the recession, of course, Cleveland chapter. was another matter. Ms. Gerrity in 1978 earned her “In the staffing industry, when a bachelor’s degree in social work recession hits, we’re the first to be from Cleveland State University hit,” she said. “We’re also the first and two years later her master’s to come back. We’re the bellwether degree in social administration from of the economy.” Case Western Reserve University. The Reserves Network this year She enjoys boating and collecting expects to place more than 20,000 seashells on Sanibel Island, Fla., employees in temporary and temp- where she frequently travels with to-hire positions, which would be up her husband, Tim. ■ WE CONGRATULATE SPECIALTHANKS

Crain’s Cleveland Busi- Conference and Banquet OUR ADVISORS ness would like to thank Facility in Westlake. the staff of the Rock Tickets still are on sale, and Roll Hall of Fame and but are going fast. ON THE BARRON’S Museum for accommodating Contact Jessica Snyder at this year’s Women of Note. 216-771-5388 to purchase TOP 100 WOMEN FINANCIAL ADVISORS LIST. This year’s luncheon, tickets. sponsored by PNC and We’ll have coverage, Merrill Lynch is proud of Kathleen Rosfelder for being recognized on the Cleveland.com and presented including a photo slideshow, by Crain’s Cleveland Busi- of the luncheon, at Barron’s Top 100 Women Financial Advisors list. ness and CBiz, will be held www.CrainsCleveland.com., Our Financial Advisors demonstrate every day how a one-on-one this Wednesday, July 20, at LaCentre on Wednesday afternoon. relationship, knowledge, insight and one of the broadest platforms in the industry can impact clients’ lives. To see what the power of the right advisor can mean to you, please contact: Congratulations to our President SueAnn Naso, Kathleen Rosfelder Merrill Lynch Senior Vice President–Investments 31095 Chagrin Boulevard Women of Note Finalist 2011... Wealth Management Advisor Pepper Pike, OH 44124 and to all of the outstanding female business leaders. (216) 292-8040

Source: Barron’s “America’s Top 100 Women Financial Advisors,” June 6, 2011. Barron’s is a trademark of Dow Jones & Company, Inc. All rights reserved. The bull symbol, Merrill Lynch Wealth Management and The Power of the Right Advisor are registered trademarks or trademarks of Bank of America Corporation. Merrill Lynch Wealth Management makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith Incorporated, a registered broker-dealer and member SIPC, and other subsidiaries of Bank of America Corporation. © 2011 Bank of America Corporation. All rights reserved. 243505 ARC5Q0A2-06-11 Code 448111PM-0711 www.StaffingSolutionsEnt.com 440-461-1652 20110718-NEWS--15-NAT-CCI-CL_-- 7/14/2011 9:41 AM Page 1

JULY 18 - 24, 2011 CRAIN’S CLEVELAND BUSINESS W-5 Noreen Koppelman Goldstein president and legal counsel Mid-West Materials Inc. By STAN BULLARD “It was nontraditional for [email protected] her to pursue a career in oreen Koppelman the steel business. For Goldstein grew up her to have done it in our answering the phone generation is even more and writing letters for her Nfather, Joseph Koppelman, as his exceptional.” company grew from a single-office – Anne Bloomberg, longtime steel brokerage to a steel service friend of Noreen Koppelman center that occupies a 200,000- Goldstein square-foot plant in Perry, Ohio, and employs 55. Today she is president and legal Today her father remains chairman counsel for Mid-West Materials, but of the company, while her son, there were numerous stops along Brian Robbins, a former Wall Street the way. lawyer, serves as its CEO and man- “When I graduated from Shaker ages Mid-West’s sales. Ms. Gold- high school, women worked as stein’s domain is any of the firm’s teachers or nurses and did not legal work and human resources think often of pursuing a career issues; she said she only ventures after they had children. It never into sales when there is a dispute. When she returned to Cleve- a grandchild’s sports game. Bloomberg said. “She was a fine occurred to me as a young woman Ms. Goldstein is also busy far land, she worried about missing Anne Bloomberg, a semi-retired student in high school but was to join the business,” Ms. Goldstein from the nursery and farm fields Broadway, but was pleased with government and media relations also personable. It was nontradi- said. surrounding Mid-West. In June she PlayhouseSquare’s busy theater consultant, has been friends with tional for her to pursue a career in That changed in the 1970s after became president of the Lake schedule. The grandmother of five Ms. Goldstein since the two were the steel business. For her to have her parents attended a business- County Bar Association. She has also starts her work day with a tai students at Shaker. done it in our generation is even ■ succession planning conference run its luncheon programs for 12 chi class and often ends it watching “She is so capable,” Ms. more exceptional.” where a speaker made the point years and continues to do so as she that female children provided serves as head of the 400-member added resources to family firms; her association. father would ask if she wanted to Ms. Goldstein had a knack for become part of the business. finding interesting, timely speakers Ms. Goldstein had spent 20 years for programs meeting the Ohio on Long Island, N.Y., raising three Supreme Court’s continuing children and burnishing her educa- education requirements for lawyers tional credentials. Originally a that impressed Bob Gambol, an grade school teacher and education assistant Lake County prosecutor Saluting Our Colleague and Partner consultant with undergraduate who was president of the Lake and graduate degrees from Case County Bar in 2006. He asked her to Western Reserve University, she join its board, which led to the added an MBA from Adelphi Uni- presidency. versity and a law degree from Hofstra “She knew what she was doing. University, both on Long Island. She was organized. Moreover, as From 1976 to 1981, she managed part of a business, she has a differ- Mid-West’s sales in the Northeast ent perspective from family practi- from Long Island. She returned tioners,” Mr. Gambol said. home to Northeast Ohio in 1994, Her interest in self-education when she joined the firm’s head- continues despite her multiple quarters staff. degrees. While driving to Perry Although her goal was to practice from her Beachwood home, she law in New York City, she found she listens to audio books. She also enjoyed the steel business. belongs to a movie club that meets She dove into the challenge as monthly — consider it a cinema her children became adults, Ms. version of a local book club — and Goldstein said. loves the theater.

Amy S. Leopard | Partner Practice Head—Health Care and Bioscience 2011 Women of Note Honoree

Thanks to Amy’s contributions, our firm is at the forefront of the health care law arena not just locally, but also nationally.

Amy exemplifies the type of professionalism, dedication and expertise that clients have come to expect from Walter Haverfield for nearly 80 years. That’s why we’re proud she’s part of our success story.

Reputation. Strength. Results.

www.walterhav.com 216.781.1212 20110718-NEWS--16-NAT-CCI-CL_-- 7/13/2011 1:01 PM Page 1

W-6 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011

“You get to a title and people automatically think you changed because you have a title. a woman.” Tricia I did their job, and I think I have some built-in respect because of that.” It’s been 3 ½ years since she took the helm, and Rick Sticca, – Tricia Griffith (below), claims group president, Progressive Insurance claims general manager for the Griffith East region, said the claims group is the most productive it has been in his 25 years with Progres- claims group sive. The morale is the highest he president can recall, too, and he remains impressed by Ms. Griffith’s Progressive decision a few years ago to travel Insurance and communicate rather than hole herself up after the company reor- By MICHELLE PARK ganized and let go of a number of [email protected] people. “She functions like a very good ricia Griffith may be a coach,” Mr. Sticca said. “She uses powerful executive, but her humor and her outgoing per- she’s not the tight-lipped sonality to keep the whole organi- kind. zation loose. TThe claims group president who “I’ve worked for a lot of people leads 12,000 Progressive Insurance in this organization,” he added. employees across 350 field offices “She’s been the most successful isn’t too proud to share her mis- leader I’ve worked for in balancing takes. She tells unexpected stories respect for the employee while — like the time her then-6-year-old achieving our goals relative to our son pulled down his pants to feel customers and our shareholders.” the seat warmers in a car she was That balance is one Ms. Griffith driving — to remind people that regards with pride. she has “a regular family with “I really try to raise the bar regular crazy things that happen.” always, but I think you can do it She uses humor in a self-deprecating in a way where people don’t way. go home on a Friday feeling “Probably the biggest comment I exhausted,” she said. “When you do get from people after they meet her that, people want to run into the is: ‘She’s so normal,’” said Marcia wall for you.” Marsteller, who manages the legal She credits her conviction in bal- group within the claims organiza- ance to her father, who encouraged tion and reports directly to Ms. her during her undergraduate career Griffith. “She doesn’t come across to get good grades but to have fun, as being at a different level. Some too. people would expect a feeling of, automatically think you changed to answer the ad in the paper, Cleveland in 1999 and worked as Ms. Griffith lives in Hudson with well, ‘You’re an executive, I’m not.’ because you have a title,” Ms. become a claims representative chief human resources officer for her husband, Greg, and three of When you sit and talk with her, you Griffith said. “I did their job, and I trainee and go back to school to Progressive for six years before their children. All eight members of don’t feel the difference.” think I have some built-in respect obtain her MBA shortly thereafter. she was promoted in 2008 to their blended family — Ms. Griffith, And it appears that is the differ- because of that. I never forget Within several months’ time, claims group president. She is Greg and their six children — are ence. The same humor and com- that.” however, she was hooked. She the first woman to hold the posi- scuba-certified. They also ski to- passion that catch some by surprise Now 46, Ms. Griffith embarked liked the ability to impact people tion, a distinction that’s important gether. earn Ms. Griffith the respect of on her career with Progressive in positively. to her because of the example it sets. “She, to me, is a true example of those who work for her. 1988, not intending for it to be a A native of an Illinois farming “Hey, you can do this,” Ms. balancing her work and her personal “You get to a title and people career at all. The plan had been community, Ms. Griffith moved to Griffith said. “You can be a man or life,” Ms. Marsteller said. ■ NOMINATE A CFO

You have until Aug. 12 to make and Small Private Company; and nominations for the CFO of the Year Large, Medium and Small Nonprofit program, which honors top financial Organization; and Lifetime Achieve- officers in Northeast Ohio for their ment Award. Ratchet Up The Congratulations! outstanding fiscal leadership and All finalists will be profiled in the asset management. Oct. 17 issue of Crain’s. Winners will Awards will be presented in 10 be presented at an evening awards Congratulations Pat Taylor, categories: Large, Medium and reception the week of Oct. 24. Visit Small Public Company; Large, Medium www.CrainsCleveland.com for info. Executive V.P., HR and co- owner Wright Tool.

Pat was named a finalist for the Crain’s Women of Note.

Since 1969 Since 1969Since 1976 Since 2002 Pat continues to be an in- spiration and beacon to the Wright Tool family and it is with pride we proclaim her our winner and our Lady. AUTO GROUP Congratulations to Michelle Primm for your outstanding leadership.

Made in the USA 3TATE2OADs#UYAHOGA&ALLS /(   s    WWW#ASCADE!UTO'ROUPCOM 20110718-NEWS--17-NAT-CCI-CL_-- 7/13/2011 1:11 PM Page 1

JULY 18 - 24, 2011 CRAIN’S CLEVELAND BUSINESS W-7

ary” at the Frantz Medical Group and Trevor, 10. She’s also been of companies, which is led by Mark interested in chemistry since she Stephanie Frantz. was a kid, noting how she’d play Ms. Harrington drove the group with liquid nitrogen while visiting A.S. — which is best known for producing her physicist father’s lab at the a pump that feeds liquid food into National Bureau of Standards, the stomachs of patients who which is now called the National Harrington can’t swallow — to develop more Institute of Standards and cardiovascular and orthopedic Technology. devices, Mr. Frantz said. She was a bit out of place as a chief operating He lauded Ms. Harrington’s girl studying chemistry through- analytical skills, her intuition out college: She noted how, when officer and her ability to form “collegial, she met the professor who taught productive teams” with the many her Quantum Mechanics 450 Frantz Medical companies and institutions that class at Stanford, he assumed she Group have partnered with Frantz Med- was looking for the basic biology ical Group to form subsidiaries, class. By CHUCK SODER joint ventures and spinoffs. Though attitudes have changed [email protected] “Stephanie is very successful in since then, she still encourages herding cats,” Mr. Frantz said. young people to reach for high aybe Stephanie A.S. Ms. Harrington enjoys working goals, even if others don’t expect Harrington deserved out, visiting family on the east and them to. that Porsche after all. west coasts and spending time “The worst thing to do is to not Since joining the with her two boys, Michael, 14, take that chance,” she said. ■ MFrantz Medical Group of compa- nies in 2005, Ms. Harrington not only has risen to become chief operating officer of Frantz Medical Development Ltd. and several of its subsidiaries, but she also has been a driving force behind the Mentor company’s efforts to commercialize a wider variety of medical devices. Given her accomplishments, it’s funny to think that she wasn’t always an overachiever. She earned A’s and B’s as a stu- dent at Woodward High School in Rockville, Md. Doing homework, however, wasn’t her top priority, Ms. Harrington said. That changed when she came home from her first semester at the University of Maryland with a report card full of A’s. After hearing the news, her grandfather, in front of the rest of the family, gave her a challenge: If she could get straight A’s all “Stephanie is very successful in herding cats.” – Mark Frantz, managing partner, Frantz Medical Group

through college, he would buy her whatever car she wanted. Even a Porsche. Shortly thereafter, her grandfa- ther, a German immigrant who started his own tool shop, passed away. Regardless, she kept getting A’s until she earned her chemical engineering degree in 1990. After college, her mother figured she’d make good on the deal, though she convinced her daughter to go with a more practical Mazda MX6. That challenge changed her atti- tude toward work — a change that still impacts her today. “It allowed me to be self-motivated,” she said. Ms. Harrington earned a master’s degree in chemical engineering from Stanford University in 1994 and that same year was pulled to Cleve- land by her now-husband, John Harrington. He and Gil Van Bokkelen, who together founded stem cell I was a runner. Thanks to the cardiologists at MetroHealth, technology company Athersys Inc., I’m now a fighter. They’re not only helping me overcome the MetroHealth’s Heart & Vascular wanted to move to be closer to condition that caused my heart to stop while jogging — they’re Center leads the nation in the genetics researcher Huntington also pioneering gene studies to help make sure my four children prediction and prevention of Willard. Ms. Harrington ended up will never be caught off guard by a heart rhythm disorder. working in Dr. Willard’s lab at Case sudden cardiac arrest. Western Reserve University. I am Lisa of Aurora, and MetroHealth got me back on track. Since then, Ms. Harrington has served as director of laboratory sciences at medical device maker Steris Corp. in Mentor, and she has helped Cleveland-based Imalux Corp. bring its first medical imaging products to market. thecomeback.org Today, Ms. Harrington considers herself the “doer behind the vision- 20110718-NEWS--18-NAT-CCI-CL_-- 7/14/2011 10:59 AM Page 1

W-8 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011

neighborhood, also played a key role in the city’s community devel- opment efforts, and when he was Amy S. elected mayor in 1990, committed even more resources to that area. Leopard The work was helped by President Bill Clinton’s community empow- erment agenda, which granted a head of the combined $1.5 billion to 33 distressed urban communities, of health care which Cleveland was one. Eighteen years later, after stints and bioscience at nonprofits Local Initiatives Support Corp. and Neighborhood practice group Progress Inc., Ms. Lee joined the Cleveland Foundation in 2006 as Walter & Haverfield its program director for neighbor- LLP hoods, housing and community development. In that role, she’s the By TIMOTHY MAGAW principal liaison between University [email protected] Circle’s behemoth institutions and the struggling surrounding neigh- wathes of red tape entangle India Pierce Lee borhoods, which have a median the ever-evolving and often- family income of $18,000. befuddling health care field, program director for Revitalizing those areas — such but for Amy Leopard, untying Sthose knots is half the fun. as Fairfax, in which the Cleveland neighborhoods, housing and Clinic sits — is proving challenging. As head of the health care and She said the recent foreclosure bioscience practice group at Walter community development mess has “threatened the work & Haverfield LLP in Cleveland, Ms. we’ve done over 15 years or so,” yet Leopard characterizes her work as a The Cleveland Foundation she also sees progress. health care attorney as helping her The Cleveland Foundation, be- clients “cross the river without losing By JOEL HAMMOND unionized air traffic controllers hind CEO Ronn Richard, has made a limb.” [email protected] fired in 1981 by President Ronald a more concerted effort to commu- It’s a demanding job — one that Reagan. She subsequently moved nicate with the anchor institutions requires she bury her nose in a ndia Pierce Lee had no com- into banking— as a customer — to tell them “We’re not trying stack of papers for at least 10 hours munity development experi- service rep and later in mortgage to change what you’re doing, and a week to brush up on the latest ence in 1988 when she left her lending — and returned to her (revitalization is) not one (group’s) legislative proposals and health job as an air traffic controller native Cleveland in 1983, splitting responsibility” — and they have care regulations. Iat Cuyahoga County Airport in time in finance and at the airport. responded. She said new leaders at “Since health reform passed, the Richmond Heights. But in 1988, a new focus on some organizations have been industry has changed at lightning But when she joined the Mount neighborhood development was more open to conversations. pace,” Ms. Leopard said. “There are Pleasant neighborhood’s NOW taking shape, and Ms. Lee dove in “It’s the most promising work in so many different provisions of the Development Corp., she got a little head first. The city just had formed a long time,” Ms. Lee said. “We’re health reform legislation that have nudge from then-Mount Pleasant a land bank initiative, and with a engaging the anchor institutions rules that come out constantly, councilman Tyrone Bolden. group called Cleveland Action to and they are looking at the neigh- but it’s fascinating. I can’t believe “‘You’ll learn,’” she said with Support Housing, was offering borhoods beyond their campuses. people pay me to read that stuff.” a chuckle when asked of advice mortgages at 4.99% interest, rather It’s a win-win for the institutions Ms. Leopard’s colleagues credit her given by the late Mr. Bolden. than the 11% to 18% that then was and neighborhoods to co-invest.” with elevating Walter & Haverfield’s She had cut her teeth for years in the norm. The collaboration is perhaps best health care practice to the national air travel, first in Ypsilanti, Mich., Mike White, then a city council- illustrated by Greater University stage. Previously, the firm had when she was one of 11,000-plus man in Ms. Lee’s native Glenville See LEE Page W-14 represented small physician groups, understandable advice for adminis- but now handles legal work for trators and other health professionals,” health systems around the country. said Mr. Cascarilla, managing She suggests her ability to trans- partner at Walter & Haverfeld. form the firm’s health care practice Although Ms. Leopard has been a was due to the strength of her team. health care attorney for about 15 And while her boss Ralph Cascarilla years, it wasn’t her first career choice. agrees, he credits Ms. Leopard’s While an undergrad at Auburn strength as a communicator as the University, she shadowed an thing that has led to the firm’s executive at Huntsville Hospital in successes in the health care arena. Huntsville, Ala., and decided that’s “Lawyers can talk to other what she wanted to do for a living. lawyers, and certainly Amy does “It was the coolest job ever,” Ms. that as well as anyone, but what’s Leopard said. “He was like the Gates Mills $1,600,000 Newbury $2,495,000 key is that she’s able to translate mayor of a little city.” Located on the cul-de-sac on a magnificently landscaped private oasis with Reminiscent of the French countryside, this remarkable estate sited on approxi- these concepts into workable and She spent about 10 years as a hos- gorgeous gardens, stone patios, and reflecting pond with waterfall, this mately 50 acres, is truly remarkable. The main residence is constructed of country French manor house is truly outstanding. Completely re-built, and stone, has the highest quality finishes imaginable, and a spectacular floor plan nearly new, this home exudes the finest quality appointments, and offers every for entertaining. 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JULY 18 - 24, 2011 CRAIN’S CLEVELAND BUSINESS W-9 Gena Lovett director of manufacturing, forgings Alcoa Cleveland Works By DAN SHINGLER [email protected]

ena Lovett used to have a recurring dream within a dream, back in the days when she worked for Ford GMotor Co. in Michigan. She would dream that she was taking a job outside her beloved Cleveland — but right then, she would wake up, in a dreamy haze. Thinking she was still comfortably Before she could work her magic “Gena can (manage are great at union relationships, but they don’t drive productivity,” Mr. in Cleveland, she felt a huge sense and fully turn things around, they people and drive of relief. Then she would wake up got worse the following year. Much Roegner said. “And I’ve seen man- again — this time for real — and worse. productivity) and agers who improved productivity, there she was, far from home and In August 2008, Alcoa’s 50,000- manage a $100 million but they lost a lot of good people family, working in a job that she ton forging press, one of the largest construction project at along the way. Gena can do both — and manage a $100 million con- really did take after a big move that in the world, went down. Repairing the same time.” she really did make. it would take years and cost $100 struction project at the same time.” Not that her reality was a bad million or more. – Eric Roegner, president, Not that she’s all business, one. Ms. Lovett was working for a Ms. Lovett’s challenge became Alcoa Forgings and Extrusions though. In addition to her job, Ms. company she dearly loved — and greater and more urgent. Now she Lovett somehow finds time to sit on one she says invested the time and had to convince Alcoa that investing cash to get the press fixed. five area boards, including the resources to take her from being an all that money and time in a plant It is scheduled to come back on- Federal Reserve Bank of Cleveland’s entry-level supervisor to a “turn- that was losing money and suffer- line this December, Ms. Lovett said, advisory board and University around queen” with the business ing labor strikes was worth it. and she is looking very forward to Hospitals. She divides the time chops to take on just about any She did it by re-establishing a the day when it does. that’s left between her family and local manufacturing management chal- working and cooperative relation- But Alcoa might have been young women, whom she mentors. lenge. She just always missed ship with her union employees — investing in Ms. Lovett as much as After all, says Ms. Lovett, if one home, she said, no matter how and convincing Alcoa that those in the plant. Her love of her home- girl can come out of East Cleveland good things were going elsewhere. employees were an asset — while town is well known, and her abili- and make a big success of herself in Ms. Lovett doesn’t need to have continuing to improve the plant’s ties as a manager are unquestioned, the corporate world, so can others. that dream anymore. Her real organization, efficiency and prof- said her boss, Eric Roegner, presi- And she’s more than keen to see dream has come true, and she’s itability. In the end, local commu- dent of Alcoa Forgings and Extru- them follow in her footsteps. sions. “I’m all for girl power,” she says pital administrator, including stints back home with a job that she loves nity leaders rallied around the “I’ve seen plant managers who with a grin. ■ at a community hospital in Birming- running Alcoa’s Cleveland Works, plant, too, and Alcoa ponied up the ham, Ala., and West Virginia Univer- where 1,000 people make aircraft sity Hospitals in Morgantown, W. Va. parts, wheels for trucks, cars and But while she enjoyed her time as motorcycles, and other forged alu- an administrator, Ms. Leopard said minum products. she was drawn to the legal and And she’s lived up to her reputa- regulatory issues facing health care tion since coming to Alcoa in 2007, One firm. organizations. She enrolled at Case as she has found plenty of chal- Western’s law school and said it lenges and lots to turn around. was like waking up one morning For one thing, the unit of Alcoa and thinking, “I’ve got to do this, was not profitable when she came Many opportunities. and I’ve got to do it now.” aboard. It also had lousy labor rela- “It was like jumping off a cliff,” tions, after going through two work Ms. Leopard said about her sudden stoppages as a result of labor strife Reminger is dedicated to attracting and retaining talented women See LEOPARD Page W-14 the year before she arrived. lawyers, including the following partners in our Northeast Ohio offices who also serve as firm practice group chairs or co-chairs.

Thank you for your hard work, talent and dedication. If youwanttoberemembered, do something memorable.SM

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Columbus Marilena DiSilvio Barbara B. Janovitz Cynthia A. Lammert Jeanne M. Mullin Sandusky Healthcare Estate Planning Real Estate Medical Malpractice Toledo Youngstown Ft. Mitchell Congratulations, India. Lexington Louisville

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216.861.3810 877.554.5054 www.ClevelandFoundation.org Reminger.com Results. Period. 20110718-NEWS--20-NAT-CCI-CL_-- 7/14/2011 1:39 PM Page 1

W-10 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011 Kimberly Martinez-Giering president and owner KLN Logistics Corp.

By CHRISSY KADLECK [email protected]

imberly Martinez-Giering is the full package. The strategic force behind KLN Logistics, an indepen- Kdently owned and operated division of AIT Worldwide Logistics, Ms. Martinez-Giering is a resourceful, high-energy president and owner. She methodically has grown her logistics business into a 24/7 operation with 16 employees and has increased revenue by more than 125% since purchasing it in 2005. Her strengths are delivering when the stakes are high and the destinations are complex. Ms. Martinez-Giering, 45, over- sees an intricate schedule of freight motive, aerospace and medical, she said. “I worked as a salesperson at transports that dot the globe and manages 350 next-flight-out ship- AIT for 3 ½ years before I bought the contain everything from parts to fix ments a month. company. I still sell for my business. I idle manufacturing lines costing What’s in the box — be it pros- am still the one going out and meeting By DAN SHINGLER companies hun- thetics that need with my customers. I oversee every- [email protected] dreds of thousands “Kim is one of the most to get from New thing. … I even sleep with my Black- Shelly Peet of dollars a day to York to Germany Berry right next to me. If there’s a ou often can tell a lot critical medical impressive women in or 1,665 units of major problem in the middle of the about a person by what vice president and scientific Cleveland’s resurgence Star Wars trading night, I’m involved in fixing it.” they majored in at college. equipment that in the economic move- cards and toys Scott S. Hardwick, manager of Take Shelly Peet, vice Nordson Corp. must be delivered from Dallas to strategic sourcing and in charge of presidentY of Westlake-based ment.” to an exact loca- Holland — is not supplier diversity for Rockwell Nordson Corp. and head of its she took on something she had tion at an exact – Scott S. Hardwick, manager as important to Automation, met Ms. Martinez- human resources and information failed at before. She got A’s in time. of strategic sourcing, Rockwell Ms. Martinez- Giering three years ago at a net- systems. Before earning a master’s physics at her high school in In just one spe- Automation Giering as think- working event at Lorain County in systems engineering from Case Poland, Ohio, just like she did in cialized segment ing outside of it Community College. Now she Western Reserve University, she ever other subject. She just had to of the Middleburg Heights busi- to make sure she over-delivers for handles more than $2 million of majored in physics at Wittenberg work a little harder. ness, which customizes logistics her clients. Rockwell’s shipping needs. University. Hard work is another thing Ms. services for industries such as auto- “I am extremely hands on,” she “Kim is one of the most impres- Physics is the realm of mega Peet does not shy away from, and sive women in Cleveland’s resur- thinkers, such as Stephen Hawking she’s always been willing to put in gence in the economic movement,” or Albert Einstein — an intimidating the extra time and effort to master Mr. Hardwick said. subject, to say the new tasks and learn Ms. Martinez-Giering has taken a least. Only someone “Shelly’s efforts new skills. That drive startup business to more than $5 really good at it landed her an intern- 2011 COMING TOGETHER million in a few short years, growing would actually contributed to an ship at NASA, served her customer base to include such major in it, right? outstanding year for her well as she rose EVENT customers — and mentors — as Wrong. Nordson in 2010.” through the ranks of EMPLOYEE BENEFIT PLAN MANAGEMENT BEST PRACTICES – Rockwell, Toyota, United Tech- “I chose physics TRW Inc. and has nologies Corp., The Limited and – Jim Jaye, spokesman, COST CONTROL STRATEGIES Ι TACTICS for my degree, been crucial since Honda of America Manufacturing. because it was the Nordson Corp. she joined Nordson “These companies have been hardest subject for in 2003, she said. unbelievable to me and so instru- me in high school,” Ms. Peet said. Most recently, her love of hard mental in the growth of my business Which is why her major does tell work and a challenge landed her and my continuing education,” said an interested observer something positions running Nordson’s human Ms. Martinez-Giering, a graduate of about her — Ms. Peet always has resources department, as well as its the Tuck Executive Education been drawn to a challenge. And she’s charitable foundation, which gives program at Dartmouth University. accustomed to overcoming them. between $2 million and $3 million a She attributes her solid work ethic She earned that degree, of year to a variety of causes and char- See MARTINEZ-GIERING Page W-14 course. To be fair, it was not as if ities. As you might guess, they don’t Join Gallagher Benefit Services, formerly Herbruck Alder, and train people to run foundations and local health insurance companies to learn about the latest in HR departments when you’re working on degrees in physics or systems employee benefit plan management best practices and cost engineering. control strategies & tactics. But Ms. Peet so far has mastered those tasks. And at Nordson, where THURSDAY, AUGUST 4, 2011 she reports directly to the CEO, the producer of automated spraying 8:30 - 9:00 AM WELCOME HEALTHY BREAKFAST and dispensing equipment gives her 9:00 - NOON HEALTH INSURANCE COMPANY BREAKOUT SESSIONS credit for part of its overall success. NOON - 1:30 PM LUNCH KEYNOTE ADDRESS BY: “Shelly’s efforts contributed to an KEITH FRIEDE, GALLAGHER BENEFIT SERVICES, INC. outstanding year for Nordson in EMPLOYEE BENEFITS AND TOTAL REWARDS - 2010, as the company set all-time TYING IT ALL TOGETHER records for operating profit, net income and earnings per share,” LACENTRE CONFERENCE AND BANQUET CENTER said company spokesman Jim Jaye. 25777 DETROIT ROAD, WESTLAKE, OHIO 44145 Nordson’s challenge might be to find her enough to do. RSVP BY JULY 29, 2011 “I still don’t know what I’ll be [email protected] - 216.377.2595 - WWW.HERBRUCKALDER.COM doing down the road,” jokes Ms. Peet, who says she hasn’t planned out her career. Rather, she’s just HOSTED BY GALLAGHER BENEFIT SERVICES IN PARTNERSHIP WITH AETNA, accepted what she thought were ANTHEM BLUE CROSS AND BLUE SHIELD, KAISER PERMANENTE, the most interesting challenges MEDICAL MUTUAL OF OHIO AND UNITEDHEALTHCARE. presented to her and thrown herself at them. She likes HR, though, because she said she has come to realize that, as business becomes more Formerly competitive, the companies with the best work forces are the ones 20110718-NEWS--21-NAT-CCI-CL_-- 7/14/2011 1:40 PM Page 1

JULY 18 - 24, 2011 CRAIN’S CLEVELAND BUSINESS W-11 Michelle Primm managing partner Cascade Auto Group

By JENNIFER KEIRN college she chose to find a job in fi- [email protected] nance instead of cars. “I wanted to see what else was troll around the 8½-acre lot out there,” said Ms. Primm, 54. that’s home to Cascade Auto When her dad asked her to come Group in Cuyahoga Falls, back in 1985, Ms. Primm returned and you’ll hear tale after tale to Cascade and became general Sof the personal impact Michelle manager eight years later. Primm has made on her employees. “She’s perfect for the job,” said Like the young man who joined Donald Primm. “(She) was almost Cascade as a troubled teen, rising to born an adult, very efficient.” the position of brand manager with To meet Ms. Primm, it’s easy to Ms. Primm’s mentoring. Or the sales- see why her gender hasn’t inhibited man encouraged to adjust his her success in a male-dominated field. working hours to join his family for She’s confident and personable. dinner each night. Or the parts She selects her words thoughtfully manager who, with Ms. Primm’s sup- and uses humor to deflect any port, has been successful as the only residual female stereotypes she woman in the service department. finds among customers, car manu- Perhaps it’s the female touch in a facturers and other dealers. masculine industry — Ms. Primm is “You have to know your facts, speak one of only 450 female leaders from facts and pick your battles,” she found among the 17,000 dealer- said. “You have to prove yourself.” that will survive and grow. ships that comprise the National Ms. Primm is a dogged supporter It also fits in with one of her per- Automobile Dealers Association. of the embattled automotive indus- sonal pursuits outside of work, which “If there were women (at a deal- try. Never mind that Cascade sells is helping to put disadvantaged ership), they were the phone opera- only imports — brands such as people back to work. For 12 years tor or the office manager. That’s Mazda, Audi, Subaru and Porsche. she has been an active board mem- about it,” said Ms. Primm of her She visited legislators on Capitol Hill ber of the nonprofit Towards Em- early memories at Cascade, owned no less than 20 times to defend deal- ployment, which works with former since 1969 by her father, Donald ers of U.S. brands and the industry. prison inmates, people who have Primm. “But times are changing.” “She is an advocate for dealers, been homeless and others who face As a kid, Ms. Primm recalls search- and for minorities (in dealerships),” an uphill battle to land good jobs. ing trade-ins for abandoned pennies said Lou Vitantonio, president of After all, she says, plenty of and tagging along to car shows in the the Greater Cleveland Automobile bosses, co-workers and others have 1970s. In her teen years, she cleaned Dealers’ Association. “She’s always helped her in her career, why not bathrooms, filed paperwork and ready and willing to do what will do the same for others? ■ drove the parts truck, but after See PRIMM Page W-14

Congratulations for your outstanding achievement.

Medical Mutual® proudly recognizes our own Sue Tyler along with all of the 2011 Women of Note honorees and finalists. 20110718-NEWS--22-NAT-CCI-CL_-- 7/15/2011 10:14 AM Page 1

W-12 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011

congratulates Marcia J. Wexberg

on her selection as a Women of Note finalist and our law firm joins Crain’s in saluting the accomplishments Barbara K. Roman of all the 2011 partner and chair, domestic relations practice honorees. Meyers, Roman, Friedberg & Lewis

By MICHELLE PARK the banquet hall. Columbus for public government [email protected] Ms. Roman credits her parents, and a labor union. After nearly a Raymond and Gladys Klein, for dri- decade, the South Euclid native fter practicing the speech ving her to accomplish all that she moved home and in the late 1980s probably 10 times, Barbara has: most recently, becoming presi- joined a private practice. Calfee, Halter & Griswold LLP K. Roman had become dent of the Cleveland Metropolitan Compassion is a running theme Cleveland - 216.622.8200 www.calfee.com Columbus - 614.621.1500 pretty immune to the Bar Association, and before that, in others’ descriptions of her. toughestA part. graduating from law school and “Throughout the whole process 1400 KeyBank Center, 800 Superior Avenue, Cleveland, Ohio 44114 But at the podium in early June, becoming a named partner of the of her graduating from college, 1100 Fifth Third Center, 21 East State Street, Columbus, Ohio 43215 when she spoke the words she’d local law firm Meyers, Roman, starting work, then picking herself penned about her late parents, her Friedberg & Lewis. up, putting herself through law voice trembled audibly throughout “They taught us love,” Ms. Roman school, through all of her accom- said. “They taught us to work hard. plishments, she’s never changed as When it comes down to it, that’s a person,” said Edrea Lazerick, a what’s really important. It’s who we friend who has known Ms. Roman are day to day that really matters.” since elementary school. “She Ms. Roman’s law partner, Anne always has been very true to who L. Meyers, will tell you she’s well- she is and has never stepped on respected. anyone to move forward.”

“Throughout the whole process of her graduating from college, starting work ... putting herself through law school, through all of her accomplishments, she’s never changed as a person.” – Edrea Lazerick, friend of Barbara K. Roman

But don’t take Ms. Meyers’ word In speaking of career moments for it, Ms. Meyers herself said. Take that reverberate, Ms. Roman the word of the 5,500 Northeast recalled how two years ago, Ohio lawyers who elected Ms. Roman after her father had passed away, to lead their bar association. she opened one card from a stack “That’s the highest respect,” Ms. of sympathy cards and confetti fell Meyers said. “The client doesn’t out. Inside was the picture of a often know enough about what young man in an ROTC uniform. you’re doing for them. … Your He wrote to thank her for securing peers, they do know what you’re custody of him for his father. It doing.” made her cry. Ms. Roman, 61, is only the 11th “I couldn’t believe I was getting a woman to become bar president in note 14 years later from an 18-year- the history of The Cleveland Bar old,” she said. “I thought about it. Association and the Cuyahoga You don’t know when you’re County Bar Association, which having an impact.” merged in 2008 to form the CMBA, Ms. Roman feels this is the peak according to bar spokeswoman Rita of her career. “It can’t get better Klein. The Cleveland bar dates to than this,” she said. 1873, and the Cuyahoga bar to Ms. Roman and her husband, 1927. Rick Dorman, live in Beachwood. In Ms. Roman became the first in the nearly 20 years they’ve been her family to earn a law degree in married, they’ve traveled to 66 1977, when she graduated from countries. Ms. Roman’s favorite Cleveland-Marshall College of Law. destination is Africa, where she As she recalls it, she was a member enjoys the culture. She also likes to of one of the first classes that had cook (and doesn’t follow recipes), a double-digit number of female and learned to love golf so she students. could spend time on the course After graduating, she worked in with her husband. ■ 20110718-NEWS--23-NAT-CCI-CL_-- 7/15/2011 10:18 AM Page 1

JULY 18 - 24, 2011 CRAIN’S CLEVELAND BUSINESS W-13

The ads showed Punchy being “I like having the opportunity to take nothing battered and bewildered in an Kristie Van Auken airport terminal that never was and create something really phenomenal.” identified as Cleveland Hopkins – Kristie Van Auken (below), senior vice president and chief senior vice president and International Airport, but the infer- marketing and communications officer, Akron-Canton Airport ence nonetheless was made. The chief marketing and ads carried the copy, “Remember how you felt the last time you communications officer flew out of that big airport?” before touting Akron-Canton as “a better Akron-Canton Airport way to go.” The message apparently worked. By JAY MILLER recalled. In 2003, Akron-Canton had [email protected] But then, before any marketing 1,164,755 passengers. In 2004, that strategy could be put in place, the figure jumped 17% to 1,358,079, In the 15 years Kristie Van Auken industry changed. The terrorist during a span when U.S. domestic has led the marketing bombings of Sept. 11, 2001, sent a passenger traffic was up only 7.8%. effort at Akron-Canton Airport, its pall over the industry that lasted “I like having the opportunity to passenger traffic has until 2004. That year, Ms. Van take nothing and create something more than tripled, from under Auken got CAK back in the market- really phenomenal,” Ms. Van Auken 500,000 a year to nearly 1.6 million ing game with a string of television said. “To not have any boundaries in 2010. ads starring a red and yellow inflat- and not have any previous thinking, She’s reluctant to take a bow for able punching bag clown, that would limit my ability to that achievement, calling it the “Punchy.” achieve new heights.” ■ product of a team effort and the relationship between airport management and AirTran Airways, the most active airline at CAK, as the airport is known to pilots and travel agents. But others do give her credit for a big role in the airport’s surge in popularity with travelers. “She was brought in with the specific task in mind of building the airport’s brand and awareness in the community,” said Richard McQueen, the airport’s president and CEO, who has been at the airport since Ms. Van Auken was hired. “You can take a look at the results of the last decade or decade in a half. “As I look around there’s really nobody better at what Kristie does in the airport world than Kristie; she’s the best,” he said. Mr. McQueen describes Ms. Van Auken as a relationship builder. “Watching her at conferences and meetings, I’ve never seen any- body work a room any better than Kristie,” he said. “That’s her job, and that’s why she’s really good at what she does.” A Lansing, Mich., native, Ms. Van Auken earned a bachelor’s degree from Austin College in Sherman, Texas, and a master’s degree in public administration from West- ern Michigan University. Ms. Van Auken started at Akron- Canton in 1996 as director of mar- keting. She had moved to Akron two years earlier as a trailing spouse to her husband, Mark, and worked as an economic development spe- cialist for the Akron Regional Devel- opment Board. They now have two pre-teen children, a daughter and a son. While working on the develop- ment board’s aviation committee, the late Akron-Canton leader Fred Krum wooed her to CAK, into an industry that traditionally was dominated by men. It was also a time when airports were attracting low-cost airlines that needed help marketing their service. With no marketing experience in her background, Ms. Van Auken jumped in and learned the busi- ness. After her first five years, with the aid of AirTran, Akron-Canton Air- port was beginning to grow beyond its original market of southern Summit County and Stark County. In 2001, Delta Airlines came to Akron-Canton, and it became clear to airport management that the airport’s market territory would be expanding. “That was the moment we said we had to tell all of Northeast Ohio about this,” Ms. Van Auken 20110718-NEWS--24-NAT-CCI-CL_-- 7/14/2011 4:13 PM Page 1

W-14 CRAIN’S CLEVELAND BUSINESS JULY 18 - 24, 2011

“She was given an opportunity to co-invent the school. Mary Ann ... She had the creativity and ability to make real changes.” Vogel – Rich Clark, president, Saint Martin de Porres High School dent body was 2,000 students strong. Now, Ms. Vogel hopes to continue founding Then, in early 2004, she got a call the school’s growth. A former — actually, her parents did — from butcher shop now is the school’s principal a familiar voice: Joseph Boznar, business office. It owns vacant her pastor at St. Vitus Catholic land around its current footprint Saint Martin de Church, with which the new Saint on Lausche Avenue, and has a Porres High School Martin de Porres would be affiliated. farm on a vacant plot a block south Ms. Vogel grew up in the neighbor- of the school’s main building. By JOEL HAMMOND hood and still attends church The school in June graduated its [email protected] there; Father Boznar urged her to fourth class, with 100% graduation call Rich Clark, the president of the and college acceptance rates; Ms. hen Mary Ann Vogel new school and former principal at Vogel said there now are 265 Saint became the founding St. Ignatius High School. Martin de Porres alumni, including principal of Saint emphasizes personalized learning: they are paired with a local employer Mr. Clark said Ms. Vogel stood the 100 students who were part of Martin de Porres High Teachers and administrators treat for 400 hours a year and 1,600 out from the other 25 candidates to the school when Ms. Vogel became School,W located in Cleveland’s St. and teach no two students alike. hours by the time they graduate. whom he spoke because she “was principal. Clair-Superior neighborhood, she “We want to get to know the kids Over 100 Northeast Ohio employers someone completely dedicated to Ms. Vogel also contributes to the instantly became responsible for and find out what they already are involved with the program. the position. community in other ways. Her 1,900 fewer students. know,” said Ms. Vogel, who noted Ms. Vogel received her bachelor’s “It was really in her heart,” he said. parents came to the United States But with the smaller enrollment, the school in August will have its degree from Miami University and The new position also allowed in 1949 and 1951, respectively, Ms. Vogel’s influence on students largest enrollment of 475 students. a master’s degree from Cleveland Ms. Vogel to have a bigger impact after struggles in Yugoslavia; she’s lives’ has gotten larger. Qualifying students of modest State; she taught at the old John on students’ lives. the first female board chair at Ms. Vogel joined Saint Martin de economic means — residing in Hay High School in University “She was given an opportunity Slovenksa Pristava, a private club Porres in spring 2004 as the 26th Cleveland or inner-ring suburbs — Circle, where she said she fell in to co-invent the school,” Mr. Clark for Slovenian Catholics. She also person to interview for the job. A are eligible for enrollment and pay love with urban education. She said. “It’s every principal’s dream serves on the board at Facing part of the 24-member Cristo Rey tuition between $700 and $2,000 then moved to the administration to come in and not live with the History — a professional develop- network of Catholic high schools per academic year, depending on side as an assistant principal at past. You get to create all of that. ment group for teachers — and is with their hallmark work-study need. The students also participate Cleveland South and Collinwood She had the creativity and ability involved with Schools That Can, a programs, Saint Martin de Porres in a work-study program in which high schools; at the latter, the stu- to make real changes.” local education cooperative. ■

countries over the last 10 years. tronizing of women in this dealer- “She’s phenomenal,” said Alka ship,” said Ms. Primm, adding with Lee Leopard Primm Bhaskar, a Youth for Understanding a laugh: “I don’t think we have that continued from PAGE W-11 USA district director. “Michelle is problem here, because I would go continued from PAGE W-8 continued from PAGE W-9 unique because she not only sup- out and slap them upside the head.” help her business and the industry.” ports international students but also That philosophy isn’t just female Circle’s cooperative initiative, career change. “I had no idea where The enthusiasm for mentoring recruits American children … and solidarity; it’s good business. including the Evergreen Cooperative it was going to take me, and it was that Ms. Primm demonstrates in her meets with parents to talk about the Women influence or make 80% of Laundry. The Cleveland Foundation completely different than anything dealership follows her home. She and importance of studying abroad.” car decisions in the United States, invested $3 million to launch it and I’d done. ” husband, Eric Thomas, serve as vol- You can still find car dealers out she estimated, “so you better respect other co-ops, including Ohio Solar Ms. Leopard has had no regrets unteers for Youth for Understanding there who don’t take female buyers them. and Green City Growers. about changing courses and pas- USA, hosting exchange students seriously. Cascade Auto Group “Shame on the dealer who does- Ms. Pierce Lee’s ability to help sionately describes her work much and training other potential host isn’t one of them. n’t appreciate the importance of a both sides better understand each like she talks about her 3-year-old families. They have opened their “I made it very clear from the woman in the car-buying experi- other has played a key role in the grandson, Aiden, who lives with home to 15 students from seven beginning, there would be no pa- ence,” she said. ■ progress, said Chris Ronayne, presi- her. Her husband, Karl Wilkens, dent of University Circle Inc. said when the federal government “The nature of working in an issues a new regulation, it’s like urban development environment is “Christmas coming early” for his wife. like (ancient Greek figure) Sisyphus, “There are people who are like rolling the rock up the hill,” Mr. that who are not fun, but the thing Ronayne said. “But she is unique; about her that’s wonderful is that All of the employees at she’s as comfortable in the board she’s a blast to be around,” Mr. room as she is in the church and Wilkens said. “She can work hard, the community room. She helps but she also keeps it light and fun.” Advance Payroll Funding heartily businesses understand the lay of Ms. Leopard took a step back from the land better, and helps residents joking about jumping on the bed understand the business side, too.” with her grandson to reveal that one Ms. Pierce Lee said she and her of the things she’s most proud is that congratulate sister, former Cleveland city council- she’s the only woman on her firm’s woman Sabra Pierce Scott, take after management committee. their parents, both of whom were In a field that traditionally had Judy Nystrom, community activists. Ms. Pierce Lee, been dominated by men, she said who is an administrator at her church it’s a remarkable achievement. in her spare time and with her hus- “It means that our managing President of Legacy Staffing band still lives in Glenville, said she partner of our firm understands I’m remembers her mother helping shut an important part of the team as a down a seafood market on East 105th woman and a representative of other Street — as her 13-year-old sister women in our firm,” Ms. Leopard and all of the 2011 held a picket sign. ■ said. “I think that’s really cool.” ■ Crain’s Cleveland Business the American Cancer Society, Martinez- Cystic Fibrosis Foundation, East- lake Youth Basketball, St. Jude Chil- Women of Note finalists dren’s Research Hospital, Rainbow Giering Babies and Children’s Hospital, Akron Children’s Hospital, Merrick continued from PAGE W-10 House and Northeast Ohio Fallen and business acumen to her parents, Heroes Fund. Ronald and Judith Martinez, who What sets Ms. Martinez-Giering both were entrepreneurs. Her mother apart from her competitors is her ran a car wash and her father was a keen knowledge of the business janitor before starting Janitorial and her innovative solutions, Rock- Services Inc. in Cleveland, which well’s Mr. Hardwick said. now has about 600 employees. “She is a very good listener,” he 1-888-651-6500 • 26-831-8900 Ms. Martinez-Giering also be- said. “She is definitely a partner lieves in giving back to the commu- with all of her customers and she is www.advancepayroll.com nity in a big way. She donates her well-respected in the industry. It is time and support to many local so easy to recommend her company, charities and organizations, including and I do so all the time.” ■ 20110718-NEWS--25-NAT-CCI-CL_-- 7/14/2011 11:32 AM Page 1

JULY 18 - 24, 2011 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 25 LARGEST ASSISTED-LIVING CENTERS

RANKED BY NUMBER OF RESIDENTS(1)

Name Address Number of Number of Number of Number of Total staff Monthly rate in Year Ownership Rank Phone/Web site residents living units RNs (FTE) LPNs (FTE) (FTE) Profit status dollars ($) founded Administrator Woodside Village 1 19455 Rockside Road, Bedford 44146 182 229 0 17 85 profit 1,900-2,900 1988 Horizon Bay (440) 439-8666/www.horizonbay.com Abbewood Senior Living Community 2 1210 S. Abbe Road, Elyria 44035 162 165 NA NA 65 profit 1,700 1986 Century Park Associates Inc. (440) 366-8980/www.centurypa.com Jeff Nieberding Stone Gardens Assisted Living 3 27090 Cedar Road, Beachwood 44122 122 116 9 0 71 nonprofit 3,439-5,647 1994 Board of trustees (216) 292-0070/www.stonegardens.org Ross Wilkoff Wiggins Place 4 27070 Cedar Road, Beachwood 44122 121 114 1 0 33 nonprofit 2,785-4,292 2004 Board of trustees (216) 831-2881/www.wigginsplace.org Nancy Sutula Rockport Independent and Assisted Living 5 20375 Center Ridge Road, Rocky River 44116 109 125 1 2 14 profit 1,750-3,220 1995 Rockport Retirement Ltd. (440) 356-5444/www.rockportretirement.com Penny Kelly Harbor Court & Annie's Place Memory Care 6 22900 Center Ridge Road, Rocky River 44116 108 118 3 6 95 profit 2,875 1987 Harbor Court Ltd. (440) 356-2282/www.theharborcourt.com Donna Zapis The Gardens at Westlake 7 27569 Detroit Road, Westlake 44145 103 95 NA 4 50 profit 3,100-4,100 1988 Spectrum Retirement Communties (440) 892-9777/www.gardensatwestlake.com Christina Melaragno Judson at University Circle 8 2181 Ambleside Drive, Cleveland 44106 102 107 6 6 47 nonprofit 4,800-6,000 1906 Judson Services Inc. (216) 721-1234/www.judsonsmartliving.org Cynthia H. Dunn St. Augustine Health Campus-Towers Assisted Living 9 7821 Lake Ave., Cleveland 44102 100 99 1 1 37 nonprofit 800-1,989 1996 Catholic Charities (216) 634-7444/www.staugustinemanor.org K. Patrick Gareau Emeritus at Mentor 10 5700 Emerald Court, Mentor 44060 95 85 NA NA 60 profit 2,900-5,000 1999 Emeritus Senior Living (440) 354-5499/www.emeritus.com Terry Sombat Elmcroft of Sagamore Hills 11 997 W. Aurora Road, Sagamore Hills 44067 93 102 NA NA 30 profit 2,821-4,673 1999 Senior Care Corp. (330) 908-1166/www.elmcroftal.com Jackie Mitchell The Inn at Belden Village 11 3927 38th St. NW, Canton 44718 93 91 1 7 85 nonprofit 3,000-4,700 2000 The Cathedral of Life Ministries (330) 493-0096/www.theinnatbeldenvillage.com Nanette Gammill

SOUND SOLUTIONS FOR ASSISTED LIVINGS Contact Mike Mullee + [email protected] + 216.363.0100

Berea Lake Towers Retirement Community 13 4 Berea Commons, Berea 44017 90 94 2 4 35 profit 2,100-3,800 1989 Robert M. Coury Trust (440) 243-9050/www.berealaketowers.com Tammy Cummins Wellington Place John T. O'Neill 14 4800 Clague Road, North Olmsted 44070 89 87 1 15 56 profit 2,250-5,460 2001 Rick M. Meserini (440) 734-9933/www.wellingtonplace.net Patricia Disch KentRidge at Golden Pond 15 5241 Sunnybrook Road, Kent 44240 85 91 2 14 90 profit 2,700-4,480 2005 Inn at Golden Pond LLC (330) 677-4040/www.kentridgeatgoldenpond.com Sandy Warner Marymount Place 15 5100 Marymount Village Drive, Garfield Heights 44125 85 104 NA NA 32 nonprofit 2,028-3,461 1988 The Village at Marymount (216) 332-1070/www.villageatmarymount.org Peggy Mathews Vantage Place Inc. 15 3105 Franklin Blvd., Cleveland 44113 85 86 2 14 46 profit 878-1,775 NA Vantage Place (216) 566-8707/http://vantageplace.com Robert L. Royer Jr. Sunrise of Poland 18 335 W. Mckinley Way, Poland 44514 83 67 1 2 47 profit 3,500-4,200 1998 HCP (330) 707-1313/www.sunriseseniorliving.com Kerry Collins-Smith The Fairways 19 30630 Ridge Road, Wickliffe 44092 77 80 4 8 45 profit 3,722-4,447 1998 Brookdale Senior Living Inc. (440) 943-2050/www.brookdaleliving.com M J Giovanetti The Weils 20 16695 Chillicothe Road, Chagrin Falls 44023 76 74 1 5 53 nonprofit 3,761-6,272 2002 Montefiore Housing Corp. (440) 543-4221/www.theweils.org Ella Barney Crystal Waters Retirement Community Falling Water Retirement 21 18960 Falling Water Road, Strongsville 44136 75 76 1 4 33 profit 2,700-4,200 2001 Community Inc. (440) 238-3600/www.crystalwatersrc.com Stephanie Chambers The Village at St. Edward 22 3131 Smith Road, Fairlawn 44333 73 73 1 2 15 nonprofit 1,053-1,816 1964 The Village at St. Edward (330) 666-1183/www.vased.org Shawn Allan Sunrise of Parma 23 7766 Broadview Road, Parma 44134 71 54 NA NA 70 profit 3,000-4,560 1982 Sunrise Senior Living Inc. (216) 447-8909/www.sunriseseniorliving.com Rima Hansen Shepherd of the Valley-Niles Shepherd of the Valley Lutheran 24 1500 McKinley Ave., Niles 44446 69 78 1 6 35 nonprofit 1,960-2,780 1972 Retirement Services (330) 544-0771/www.shepherdofthevalley.com Frederick Mattix Royalton Woods Retirement Living 25 14277 State Road, North Royalton 44133 68 70 1 4 28 nonprofit 2,100-3,500 2003 Parma Community General Hospital (440) 582-4111/www.royaltonwoods.org Linda Arduini Anna Maria of Aurora Robert Norton, George Norton 26 889 N. Aurora Road, Aurora 44202 64 64 3 2 16 profit 3,500-4,000 1965 Aaron Baker (330) 562-6171/www.annamariaofaurora.com Chris Norton Shurmer Place at Altenheim West Side Deutscher Frauen Verein 27 18821 Shurmer Road, Strongsville 44136 62 60 2 4 27 nonprofit 2,474-4,058 2001 Inc. (440) 238-9001/www.altenheim.com John P. Coury Source: Information is supplied by the companies unless footnoted. Crain's Cleveland Business does not independently verify the information and there is no guarantee these RESEARCHED BY Deborah W. Hillyer listings are complete or accurate. We welcome all responses to our lists and will include omitted information or clarifications in coming issues. Individual lists and The Book of Lists are available to purchase at www.crainscleveland.com. (1) All information as of May 1, 2011. 20110718-NEWS--26-NAT-CCI-CL_-- 7/14/2011 4:08 PM Page 1

26 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 18 - 24, 2011

Contact: Toni Coleman Copy Deadline: Wednesdays @ 2:00 p.m. Phone: (216) 522-1383 All Ads Pre-Paid: Check or Credit Card Fax: (216) 694-4264 E-mail: [email protected] REAL ESTATE OFFICE?WARHOUSE SPACE FOR SALE LUXURY PROPERTIES BANKRUPTCY! Eastlake RECEIVER ORDERED Building & Land For Sale 23K SF of industrial space Approximately 7,000 and SALE Valley View (20K Warehouse, 3K Office) 30,000 square feet of Warehouse Equipped, Come enjoy the with 2 cranes at 30 Industry Dr. warehouse space for rent. Marcella Arms Truck and Forklift. gorgeous Lake Erie REALTORS in Bedford Heights. Will subdivide. Truck dock sunsets from your own $600,000! Apartments Stys Inc. List your high-end available. Easy access to State 61 Units. 216-641-7897 2006 built home. Route 2. $2.50/square foot real estate here for Call 2 decks, hot tub, 4 Br's, including utilities. Richmond Hts,, OH Jerry Fiume or Tom Fox 3+ baths, gourmet kitchen, great high-end exposure. NAI Cummins Call 440-946-4767 $1,420,000 1 BR apt. Exceptional Property! Discount rates available. 330-535-2661 for details. W. Greg Reed, $849,500.00 DON’T Call (216) 771-5172 Receiver FORGET: 440-477-1967 WAREHOUSE FOR LEASE LOW COST (614) 833-0602 Crain’s Cleveland Business FLEX SPACE 46,000 SQ. FT. www.reedrealestatepartners.com on-line @ Lease or Buy Will divide. Crane, 2 Truck Loading CrainsCleveland.com Crain’s Cleveland Business’ classifieds I-271 & Rt. 8 ramp. Docks, near I-490. For daily on-line 230 to 23,000 sq. ft. For all the latest business will help you fill that space. 216.751.3836 updates, sign up @ news...online 1-800-447-2343 [email protected] CrainsCleveland.com/Daily Call 216.522.1383 WANTED: Your subscription to Crain’s Cleveland Business To sign up call toll-free at 1-877-824-9373 or on-line @ CrainsCleveland.com Click on “Subscribe Now.” CLASSIFIED PUBLIC NOTICES BUSINESS OPPORTUNITIES

The Jointly Administered Trust Fund for the Benefit of Lorain City School District Employees is requesting quotes from qualified NOTICE OF BUSINESS OPPORTUNITY insurance carriers and/or third party administrators to administer The Cleveland Airport System of the City of Cleveland is soliciting State- its employee health benefits programs which include medical, ments of Qualifications from qualified firms to undertake the planning, pharmacy, dental and vision benefits. Additionally, proposals are implementation and management of a comprehensive strategic event invited for wellness, disease management and population planning calendar. Interested parties may obtain a copy of the Request management programs. Interested parties can bid on any one or a for Qualifications, free of charge, under the Business Information section combination of the above services and programs. at www.clevelandairport.com; by calling (216) 265-6086; by written Interested parties should contact Jeff Smith directly for a copy of the request addressed to Procurement Section, Department of Port Control, request for proposal documents. CITY OF INDEPENDENCE, OHIO, USA 5300 Riverside Drive, P. O. Box 81009, Cleveland, Ohio 44181-0009 or by e-mail to [email protected]. Requesting Ideas, Concepts, Plans for the redevelopment of the Old Middle Jeff Smith, MAAA, FCA School building and/or land in the Downtown Historical District at 6565 Milliman, Inc. Statements of Qualifications are due by Brecksville Rd., Independence, OH 44131 through an RFP process. 1335 Dublin Road, Suite 209B 4:00 p.m. EDT Tuesday, August 23, 2011. Receive a copy of the RFP for review and response at the City’s Website Columbus, OH 43215 www.independenceohio.org/CommercialLife/MiddleSchool.aspx [email protected] RFP due by 9/2/11 614.481.3205 BUSINESS OPPORTUNITY Questions, comments, or additional information requests contact: Dance Studio/Martial Arts/Pilates/Yoga/Rehab Services Proposals are due no later than 4:00 pm (EDT) Tuesday, August Ron White, Economic Development Department 3000 sq.ft.suite, two separate studios with hardwood floors and waiting 216-524-4131 2, 2011. Potential bidders should not contact The District or any of room glass viewing, changing rooms, and office. Available immediately [email protected] The District employees directly. for Fall Season. Located center of Solon, Ohio. Short or long term lease. Call Dave at 440-220-0700 for more information BUSINESS SERVICES BUSINESSES FOR SALE Assisted Living Crain’s Executive Recruiter First Energy Rebates FLYNN Business & Real Estate ENVIRONMENTAL For Sale Take advantage Investors & Owner/Operators Wanted Director for of HUGE For Assessments Grants, Research and Development (800) 690-9409 Lake County Warren/ First Energy www.flynnenvironmental.com Youngstown Area Notre Dame College is seeking a Director for Grants, Research and incentives 25-Bed Profitable Development. The successful candidate will have a demonstrated Assisted Living Facility 38-Bed Profitable ability in successful researching and writing grant proposals; a to reduce your BUSINESS SERVICE Assisted & Independent Living basic knowledge of funding opportunities in higher education; $996,250 creative program development skills; superior writing and editing lighting energy OWNERS! $895,000 skills; a basic knowledge of local foundations and program officers costs by 50-70%! Promote your service For information on these Confidential Listings who offer support to educational institutions. and receive a Contact: www.notredamecollege.edu/about/employment t
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JULY 18 - 24, 2011 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 27 THEINSIDER REPORTERS’ NOTEBOOK THEWEEK BEHIND THE NEWS WITH CRAIN’S WRITERS Cops could go ballistic them — and when testing is finished they’ll portion of the festival. More tech networking JULY 11 - 17 sell for about $150, Mr. Slattery said. — Dan will take place at the House of Blues this for these clipboards Shingler Thursday evening. The big story: In memory of their daughter, ■ Captain America has a shield he uses Other events on the Ohio Homecoming Angie, who died of melanoma at age 14, Fair- to deflect bullets, and a Northeast Ohio A fest within a fest, schedule include a “Celebrity Football Chal- mount Minerals CEO Chuck Fowler and his company thinks cops, paramedics and others technically speaking lenge” led by pro athletes from the Cleve- wife, Char, have donated $17 million to estab- who get shot at ought to at land area and a competition among area high lish The Angie Fowler Child & Young Adult least have a clipboard. ■ Tech geeks. Volunteers. Rappers. school marching bands. — Chuck Soder Cancer Institute at University Hospitals’ Rain- “If we save one life with All of the above will be participating in the bow Babies & Children’s Hospital. The gift is the these clipboards, we’re second annual Ohio Homecoming Festival. Score one largest individual donation in Rainbow’s history. a success,” said Rob The five-day series of events is designed for downtown UH said the new cancer institute will include a Slattery, sales manager both to entertain and to push Ohio’s citizens dedicated outpatient treatment facility and an of Cleveland-based Im- to “aspire to greatness,” according to the ■ With billions of dollars in construction expanded inpatient unit for pediatric and young pact Armor Technologies. festival’s website. under way, downtown Cleveland may not adult patients, along with a rooftop garden at OK, yeah, the concept sounds amusing. Among those assigned to help achieve be in crisis — things may be looking up, Rainbow. But it’s no joke and neither is Impact Armor, those lofty goals are more than 100 startups actually. But the center of town soon will be which has made bullet-proof briefcases for scheduled to participate in the 6th City Tech home to a firm specializing in crisis commu- Spaced out: Northeast the Secret Service and other potentially life- Fest this Saturday, July 23, at Great Lakes nications nonetheless. Ohio will not be home to a new saving armor for the military and police, Mr. Science Center in downtown Cleveland. Hennes Paynter Communications, a national laboratory designed to Slattery said. They’ll get a little bit of help from Bone specialty PR firm that industry veteran make better use of the Interna- Impact Armor’s ballistic clipboards Thugs ‘N’ Harmony: The rap group, which was Bruce Hennes started out of his home in tional Space Station. NASA instead measure about 12 inches square and weigh started in Cleveland, will perform a reunion Cleveland Heights nine years ago, is taking chose to locate the lab at the about a pound and a half, he said. They concert on Saturday night behind Cleveland 3,000 square feet of office space in the Kennedy Space Center, which is just function like most other clipboards, except Browns Stadium. Opening for Bone Thugs Terminal Tower. But with plans to double a east of Orlando, Fla. A joint venture they can stop a bullet — even one fired from will be Drake, who received two Grammy staff of three full-time employees in two between Battelle Memorial Institute of a .44 Magnum. You remember those — “the nominations for the song, “Best I Ever Had.” years, Mr. Hennes and his partner Barbara Columbus and Universities Space Research most powerful handgun in the world” back Before they take the stage, though, 26 of Paynter were ready for an office home. Association of Columbia, Md., had sent NASA a when men were men and Clint Eastwood the young companies at the 6th City Tech “We weren’t convinced (downtown) was proposal recommending that the lab be located was Dirty Harry. Fest will make pitches to a panel of judges, where we needed to be,” Mr. Hennes said of on Euclid Avenue in Midtown Cleveland. The The prospect of fending off a bullet with a who will award the best company a prize his initial space search. But after downtown joint venture, Space Laboratory Associates, would clipboard might not sound like a good time, package that will include business develop- advocates Joe Marinucci, president and have managed the U.S. portion of research on but it’s better than using your bare hands or, ment services and a cash prize, the size of CEO of the Downtown Cleveland Alliance, the International Space Station if it had won the say, a pizza box, which is why Mr. Slattery, a which had yet to be determined as of last and real estate broker Sandy Coakley started contract. NASA Glenn Research Center in Brook former cop, thinks they’ll sell to both law Thursday, July 14. showing Mr. Hennes office space and pitching Park did not participate in the proposal. enforcement agencies and others who send The main point of the Tech Fest, however, downtown, he thought otherwise. employees into risky situations. (You listening, is “to get that critical mass of entrepreneurs “There’s absolutely a new energy down- Brazilian connection: Flight Options LLC, Domino’s?) into one building,” said Dar Caldwell, a town,” he said. a provider of fractional jet ownership programs, Law enforcement officials are testing partner with LaunchHouse, a business Hennes Paynter plans to open its 32nd has secured a large financing commitment from them now — in other words, blasting away at development group that’s organizing that floor office in September. — Jay Miller Brazil’s development bank in order to expand its fleet of aircraft from Brazilian manufacturer Embraer. Flight Options said the three-year, WHAT’S NEW BEST OF THE BLOGS $167 million financing agreement with Banco Nacional de Desenvolvimento Econômico Excerpts from recent blog entries on million through January, according to court e Social (BNDES) will help the company finance CrainsCleveland.com. records. He stands to make an additional its purchase of Embraer Phenom 300 jet aircraft. $12.5 million over the next three years. Flight Options in 2007 placed an order for 100 Baker Hostetler stars Phenom 300 business jets, plus an option to buy remain team players For small businesses, signs 50 more. The order’s total value exceeds $1.2 ■ of recovery are few billion, at the Phenom 300’s current list price. Stop us if you’ve heard this one before: An out-of-towner with big bucks tries to recruit ■ While large public companies are poised The men for the job: Two Northeast Ohioans a major Cleveland figure with ties to the to report strong second-quarter profits, will serve on the board of directors of JobsOhio, COMPANY: Eye sports world. small businesses still are grappling with “jit- the new nonprofit corporation that will take over Probably ends badly, tery customers, rising costs and tight cred- Lighting Interna- right? Not according to a it,” according to a Wall Street Journal story from state government much of the economic tional, Mentor development and job creation effort run by the recent DealBook blog that included comments from two North- Ohio Department of Development. James C. post from The New York east Ohio firms. PRODUCT: Times. The Journal reported that 70% of small Boland, retired vice chairman of Ernst & Young kíaroLED and former president, CEO and vice chairman of The out-of-towner in businesses “have no plans to expand their the Cavaliers Operating Co., and Dr. C. Martin this case was a New staffs over the next 12 months,” according Harris, chief information officer of the Cleveland The manufacturer of lighting products is Jersey law firm, Green- to a recent U.S. Bancorp survey. Clinic, were among eight people named by Gov. introducing what it describes as a line of Picard baum Rowe Smith & Tribute Inc. of Hudson, a developer of in- John Kasich to the JobsOhio board. “rugged outdoor LED luminaires.” Davis, which late last ventory-management programs, last year Eye Lighting says the luminaires feature year tried to poach the team at Cleveland’s “thought it was seeing a rebound when the Fastening down a deal: FFR-DSI Inc., a 49- “an exclusive (patent pending) optical design Baker Hostetler that is unwinding the time required to close deals improved,” The year-old company in Twinsburg that formerly that delivers superior performance in controlling Bernie Madoff fraud case, The Times reported. Journal reported. “But by the end of the was known as Fasteners for Retail, has changed backlight, uplight and glare while increasing The prize: the “enormous stream of legal fees year, sales had leveled off and the recovery hands. Olympus Partners, a private equity firm light on task and reducing energy consump- being generated by the Madoff litigation.” faded.” It’s taking as long as six months to based in Stamford, Conn., said it has acquired tion.” (The sports connection is how the Madoff secure new contracts. FFR-DSI from Cortec Group, a private equity The product “delivers more light at a lower litigation is tied to the financial future of the The company continues to require its 35 firm in New York. Olympus did not say what it wattage than competitive LED luminaires, New York Mets.) employees to take a day of unpaid vacation paid for FFR-DSI, which produces point-of- and an increased number of streetside lumens Irving H. Picard, the court-appointed every month, The Journal reported. It also is purchase displays, rack systems, signs and other results in better visibility and minimizes the Madoff trustee, and his chief counsel, David delaying investment, putting off buying items for the retail field. number of required poles.” Sheehan, “carefully considered leaving software that would help manage sales It’s approved for use on bridges and over- (Baker) but decided to stay after additional prospects and customers but could cost as Bits and pieces: CPI-HR, a Solon-based passes. Eye Lighting says kíaroLED’s electrical resources were committed to their group,” much as $50,000. provider of business services, has acquired and optical chambers protect the luminaire according to The Times. Faucet maker Phoenix Products Inc. of Summit Payroll Services LLC of New Jersey for “from the intrusion of water, insects and The Madoff trustee litigation has been a boon Avon Lake is “proceeding with caution, an undisclosed price. … To make way for Cleve- dust.” A thermal protection control feature for Baker, which has 740 lawyers firmwide. putting hiring, system upgrades and product land’s new casino, the Greater Cleveland Part- “monitors the board temperature, assuring “So far, Mr. Picard has recovered about updates on hold to conserve cash in case of nership and the Council of Smaller Enterprises that the LEDs do not overheat and the $10 billion in settlements and asset sales, another downturn,” the newspaper said. over the weekend moved their 100-plus employees minimized number of critical components far more than what legal specialists had President Raymond Arth told The Journal from the Higbee Building on Public Square to 1240 prevents further opportunities for premature expected,” The Times reported. “It has been his caution “stems from recent unemploy- Huron Road at PlayhouseSquare. Construction failure,” according to the company. a hugely profitable assignment, having ment and housing-market data, as well as the is in progress inside the Higbee Building on the For information, visit www.EyeLighting.com. brought in about $180 million in legal fees growing federal deficit.” Phoenix Products’ new Horseshoe Casino, with a targeted opening for Baker Hostetler. The firm is expected to main customers make recreational vehicles in spring 2012. Send information about new products to receive roughly $603 million more for its and factory-built housing, and if RV buyers get managing editor Scott Suttell at ssuttell@crain work from 2011 to 2014.” spooked, the newspaper said, “he worries that .com. Mr. Picard, as trustee, has been paid $4.3 orders for his faucets will eventually suffer.” 20110718-NEWS--28-NAT-CCI-CL_-- 7/13/2011 1:12 PM Page 1

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