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2015 Table of Contents Hall of Fame – 2015 Table of Contents Hall of Fame At A Glance………..………………………………………………………………………………………………………………………………………………………………..……………2 Peter Cancro – Founder & CEO, Jersey Mike’s Subs………………….………………………………………………………………………………………………..……………..………….6 Jerry L. Clum, Jr. – CEO, Top Ten Percent (TTP Franchising, Inc.) ………….…………………………………………………………………………………..………………………….9 Tariq Farid – Co-Founder & CEO, Edible Arrangements………………..…………………………………………………………………………………..…………………………………12 Russ Frith – Former CEO, Lawn Doctor………….………………………………………………………………………………………………………………..…………………………………..16 John Galardi – Founder, Galardi Group Inc.…………….…………………………………………………………………………………………………………..……………………………...19 Cynthia Gartman – President, IKOR, USA………….………………………………………………………………………………………………………………………..……………………….21 John T. Hewitt – CEO, Liberty Tax Service………….…………………………………………………………………………………………………………………..……………………………25 Michael & Marian Ilitch – Director, Chairman & CEO, Little Caesars……..……………………………………………………………………………………………..…………….28 Jo Kirchner – President & CEO, Primrose Schools, Inc.………….……………………………………………………………………………………………………………..………………33 Gordon Logan – CEO, Sport Clips, Inc.………….…………………………………….…………………………………………………………………………………..……………………………37 Greg Longe – President, Clean Brand-bizzie-1800 Dry Clean………….………………………………………………………………………………..…………………..……………..41 Ron & Debra Lynch – President & Director of Corporate Culture, Tilted Kilt Franchise Operating LLC………….………………………..…………………….……44 David McKinnon – Chairman & Co-Founder, Service Brands International………….………………………………………………………………………………………………47 Greg Tanner – National Director, Aaron’s, Inc.………….……………………………………..…………………………………………………………..…………………………………….50 2015 Hall of Fame Award Documentation Nominee Name Peter Cancro Jerry L. Clum, Jr. Tariq Farid Russ Frith Title Founder & CEO CEO Co-Founder & CEO Former CEO Top Ten Percent (TTP Company Name Jersey Mike’s Subs Edible Arrangements Lawn Doctor Franchising, Inc.) Founder Yes Yes Yes No (Yes/No) Industry Food: Restaurants Advertising/Direct Mail Food: Specialty Lawn, Garden and Agriculture Units (number of 700 6 1100 460 units per brand) Years in Franchising 28 1 14 48 (company) Facilitator at the 13th Annual Facilitator multiple leadership IFA Leadership Women’s Franchise Committee None and speaking sessions at IFA Chairman of IFA Positions: Leadership Conference during conferences the 2012 IFA Convention Past Marketing and Public IFA Committees No Relations Committee No Board Member of IFA Past Franchise Forum CFE (Yes/No) No No Yes Treasurer of IFA for 12 years Jersey Mike’s is involved IFA Educational No N/A Chairman of the Finance through Professional Athlete Foundation Audit & Budget Franchising Initiative Nominated By: Supplier-PR firm Supplier Supplier-PR firm Chairman of the Awards Committee 2015 Hall of Fame Award Documentation Nominee Name John Galardi Cynthia Gartman John T. Hewitt Michael & Marian Ilitch Title Founder President CEO Director, Chairman & CEO Company Name Galardi Group Inc. IKOR, USA Liberty Tax Service Little Caesars Founder Yes No Yes Yes (Yes/No) Industry Food: Restaurants Health Aid Services Accounting/Tax Services Food: Pizza Units (number of 57 24 4300 Over 3,673 units per brand) Years in Franchising 49 5 18 53 (company) IFA Leadership N/A ICFE Board of Governors None None Positions: IFA Committees None 2015 IFA Educational None None Foundation Board of Trustees Co-Chair of the Women’s CFE (Yes/No) No Franchise Network, No No Philadelphia, PA IFA Educational Vice-Chair; Chair of Fran- No N/A No Foundation Guard Nominated By: Franchisor Minorities in Franchising Franchisor Franchisor Committee 2015 Hall of Fame Award Documentation Nominee Name Jo Kirchner Gordon Logan Greg Longe Ron & Debra Lynch President & Director of Title President & CEO CEO President Corporate Culture Clean Brands - bizzie - 1800 Tilted Kilt Franchise Company Name Primrose Schools, Inc. Sport Clips, Inc. Dry Clean Operating LLC Founder No Yes No No (Yes/No) Industry Children’s Services Hair Salons & Services Dry Cleaning Food: Sports Pubs/Wings Units (number of 300 1370 106 174 units per brand) Years in Franchising 27 20 15 9 (company) 2015 Board of Directors 2015 Educational Foundation Managed countless panel IFA Leadership Board of Trustees discussions, seminars and None IFA VetFran Committee; Vice workshops with the latest None Positions: project the new Northwood Chair 2014-2015 Chair of VetFran Mentor Degree. Program 2013-present Educational Foundation Executive Committee IFA Committees None IFA VetFran Committee None None VetFran Mentor Program IFA Board 2013-present CFE (Yes/No) No No Will Complete it August 2015 Yes IFA Educational N/A Yes - $100K pledge The Northwood Franchise N/A Foundation Management Degree. Nominated By: Franchisor Corporate Supplier Franchisor Franchisor 2015 Hall of Fame Award Documentation Nominee Name David McKinnon Greg Tanner Chairman Title National Director & Co-Founder Company Name Service Brands International Aaron’s, Inc. Founder Yes No (Yes/No) Home Furnishings: Retail, Industry Business Services Sales and Leasing Units (number of 684 787 units per brand) Years in Franchising N/A 23 (company) IFA Leadership Board of Directors Founder and Chairman of the None Positions: Technology Committee VetFran Committee Franchise Firm Advisory Board Membership Committee IFA Committees Ambassador for new members International Interest Group at numerous IFA conventions Panel of the Pros for IFA Convention CFE (Yes/No) No No IFA Educational Contributor No Foundation Nominated By: Franchisor Franchisor Peter Cancro — Jersey Mike’s Subs Questionnaire Response No. 1 Detail your professional achievements. Peter Cancro is founder and CEO of Jersey Mike’s Subs. In 1972, Peter was a high school student in Point Pleasant. He began working at the local sandwich shop, Mike's Subs, at the age of 14. He loved the authentic submarine sandwiches. But even more, he loved working behind the counter, interacting with his customers. He took pride in knowing their names and what they ordered. When Peter was a senior in high school, he overheard the owner of Mike's Subs discussing selling the business. At the age of 17 — before he was legally able to slice a sub — Peter decided to buy the shop. He asked his football coach, who also happened to be a banker, to help him out and, that coach came through and backed his loan. Today, Jersey Mike’s is a sub sandwich franchise with more than 1,500 stores open and under development nationwide. Jersey Mike's continued its steady growth in 2014 opening 155 new restaurants throughout the country, with unit growth of 20 percent. In 2014, the company reported a system-wide sales increase of 30 percent, to $525 million. Jersey Mike’s wins best sub awards in virtually every market it enters. Jersey Mike’s was named: • #1 fastest-growing restaurant chain with more than $200 million in annual systemwide sales (Technomic, 2015). • #1 fastest growing chain two years running (Nation’s Restaurant News Top 100) in 2015 & 2014. • #8 on 2015 Fast Casual Top 100 Movers & Shakers List (FastCasual.com) Questionnaire Response No. 2 How have these achievements advanced the principles of franchising as a viable business strategy, and its positive visibility? This amazing growth shows the potential for both a franchisor and franchisees. Jersey Mike’s was founded in 1956 as Mike’s Subs at a time when there were very few franchise restaurants or hamburger, pizza, chicken or taco chains. In fact, the submarine sandwich was a relatively new item in American society at that time. Back then, proprietors or mom-and-pop businesses would open their stores in basic storefront locations. To survive and thrive, they had to offer exceptional quality products, coupled with unparalleled service. This was paramount for Peter and became the platform for future growth. For years after Peter bought Mike’s, he watched customers come in at the end of the summer to get several giant subs wrapped for travel to carry back to their homes across the country. He saw the opportunity to expand the Jersey Mike’s experience and, in 1987, Peter began franchising. He changed the name from Mike's Subs to Jersey Mike's Subs to capture the authenticity of original store. Peter Cancro — Jersey Mike’s Subs This model has served Jersey Mike’s well and has allowed the company to steadily replicate its success nationwide by finding exceptional operators who believe in Peter’s mission to bring customers A Sub Above®, the highest quality, freshest made sub in the industry and give back to their local community. Questionnaire Response No. 3 List the leadership and/or committee/task force positions you have held in IFA. (see below for IFA involvement company-wide) Questionnaire Response No. 4 List other awards and honors bestowed upon you by the franchising community. Peter Cancro was presented with IFA’s Entrepreneur of the Year Award in Feb. 2013 2013 Golden Chain Award Winner by Nation’s Restaurant News International Foodservice Manufacturers Association (IFMA) first-ever Regional Chain Excellence Award (2009) Questionnaire Response No. 5 Detail your history of community involvement. As a young entrepreneur, Peter learned the importance of giving to local causes by following the lead of other more established business people in his community. These mentors helped Peter shape his philosophy that giving was important on a personal level, but also important to business success. Most important to Peter was giving because it was the right thing to do. It’s a philosophy that
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