Restaurant Partnership Kit 2016 IMPRESS YOUR CUSTOMERS Get your food to them faster and easier
UberEATS is a new way to reach your customers.
UberEATS generates new demand for your restaurant’s food by offering it to our eaters via Uber’s world-renowned logistics and delivery system. You are able to GROW your clientele and FOCUS on preparing great food as you
CONSIDER the UberEATS family part of your team.
Our goal with UberEATS is to get local favourites into people’s hands—and do it faster and more reliably than anyone else.
Sincerely,
Paolo Lorenzoni GM of UberEATS Chicago “There was a lot of hype when we first launched in Chicago and while we cultivated a loyal commuter & late night walk-up clientele, there were many people that wanted to try The Halal Guys but couldn’t. UberEATS has allowed us to tap into this pent up demand. ”
Steven Chong, Co-Owner of The Halal Guys, Chicago GROW on your terms
UberEATS is a new source of extra revenue.
When your restaurant is featured in the app,
more people will discover it.
You have complete control over the dishes The Halal Guys you offer. We’ll work with you to make them From humble beginnings as a New York City as delivery-friendly as possible. hot dog cart 25 years ago, The Halal Guys are now taking their American Halal Food, fast casual concept, cross-country and worldwide, Through UberEATS, you now have access with its first Chicago location opening in August 2015. The Halal Guys are beloved to thousands of hungry customers. for their chicken and gyro over rice platters, served with famous red and white sauces!
• UberEATS accounts for 15% of overall sales within 3 months of the partnership • Delivery sales have grown almost 300% with the addition of UberEATS • 20% of in-store square footage has been re-purposed toward refrigeration space Did you know? to support delivery sales growth There are already hundreds of restaurant partners on UberEATS in the Chicagoland area. “Our partnership with UberEATS is helping us to evolve with the times, to reach more customers and to serve more meal occasions.”
Teddy Heidt, Brand Specialist, The Protein Bar FOCUS on what you love
Your restaurant gets all the benefits of offering delivery,
without all the headaches. The Protein Bar We handle the ordering, delivery, and payment, Founded in Chicago 7 years ago, The Protein Bar now operates 18 locations across 3 so you can focus on making great food. states, with the goal of doing healthy...tastier. The Protein Bar began its partnership with UberEATS in the Fall of 2015 via Instant Every dish is as important to us as it is to you. Delivery. Food quality will be maintained every step of the way.
• Released a new bowl exclusively on the Instant Delivery platform last Fall, which grew The Protein Bar’s social media followers by 100% month-over-month • The bowl went on to become a best-seller and outsold two other new bowls by 2x in the month following the promotion • Success of the Instant Delivery promotion, led The Protein Bar to sign-up 4 locations to Did you know? Regular Delivery this Spring You can watch as your food gets delivered with real time GPS tracking. “We initially launched UberEATS at Bull & Bear and Public House, where we were already doing delivery. Our Managers and staff both raved about the service’s operational simplicity and reliability, in comparison to past experiences with other platforms. This gave us the confidence to roll UberEats out to Siena Tavern, Bar Siena and BomboBar, where we’ve never done delivery before.” CONSIDER our team, your team Lindsay Goldberg, Senior Marketing & Brand Manager of DineAmic Group UberEATS couriers know how to support you.
They work with you at pickup, represent you well
at drop-off, and will always be available by phone.
Couriers are equipped with thermal bags
to ensure that your food arrives warm. DineAmic Group (Bull & Bear, Public House, Siena Tavern, Bar Siena & BomboBar) If you ever need more assistance, DineAmic Group operates a number of local (Bar Siena + BomboBar), opening one day after. The favorite concepts in Chicago and counts Top Chef relationship has evolved to the point now where all we are here for you 24/7. Fabio Viviani among its partners. Dineamic Group concepts (with the exception of Prime & Provisions) initially launched its partnership with UberEats in offer Regular Delivery via UberEats, including Siena 2015 with the Uber Ice Cream promotion, in an Tavern, Bar Siena and BomboBar, which previously effort to raise awareness of its new restaurant had never done delivery.
• BomboBar is a walk-up dessert window located in the West Loop of Chicago. Due to its small physical size, UberEats (promotions + Regular Delivery) have been successful at increasing both awareness of the location as well as overall sales. UberEats delivery has added on average, an incremental 3% - 8% of weekly sales. • Regular delivery accounts for ~2% - 4% of total group sales within 2 months of launching. Did you know? Due to the overarching partnership with Uber, the volume of deliveries, as well as the
learning curve with staff, DineAmic Group has implemented a separate UberEATS line item in On average, your food arrives at your nightly reports for Management to convey total orders, any issues, feedback / comments. customer’s door in 15 minutes. Consumer app
A selection of local favorites
The UberEATS app features a curated, and photography-enhanced, selection of the menus and dishes that people love.
Fast delivery
Uber’s extensive network allowsConsumer us to connect app orders to customers, faster.
A selection of local favorites The UberEATS app features a curated selection of the menus and dishes that people love.
Smooth experience Fast delivery Uber’s extensive network allows us to connect orders to customers, faster. Real-time tracking and cashless payments make ordering easy and reliable Smooth experience Real-time tracking and cashless payments make ordering easy and reliable Restaurant dashboard
Real-time tracking
Track orders and the couriers delivering them in real time. You’ll be able to see when couriers are on their way to the restaurant, delivering to the customer, and when the delivery is complete.
Control Restaurant dashboard Adjust pickup times to accommodate your kitchen’s schedule. Real-time tracking Track orders and the couriers delivering them in real time. You’ll be able to see when couriers are on their way to the restaurant, delivering to the customer, and when the delivery is complete.
Access to Uber’sControl delivery network Adjust pickup times to accomodate your kitchen’s schedule. Get fast, reliable service from a network of thousands of couriers. Access to Uber’s delivery network Get fast, reliable service from a network of thousands of couriers.
Confirm order details and expected pickup time at your restaurant. Confirm order details and expected pickup time at your restaurant.
Track the courier’s route to your restaurant. Track the courier’s route to your restaurant. Receive orders on iPad (provided by Uber). Your partnership includes
• Listing on UberEATS mobile application and website
• Your food delivered by the largest, most reliable delivery network in the United States
• Access to thousands of hungry customers across your city
• A professional photography session
• iPad for receiving orders
• A welcome kit worth $500, where you’ll find a number of tools to help you communicate our new partnership
• If you accept our partnership invitation, UberEATS will provide 750 coupons worth $15 each to distribute to your customers.
• Not only will we provide you with these coupons, we will pay for them. That’s a $11,250 value.
Chicago favorites, delivered faster
UberEATS gets you the food you want from the restaurants you love, faster than anyone $15 off your rst order: else. Just download the app, find what you’re EATSCHI15OFF craving, and we’ll deliver it right to you. The first $15 is on us with code: EATSCHI15OFF
Valid on your rst UberEATS order only. Expires 12/31/2016
uber.com/eats Valid on your first UberEATS order only. Expires 12/31/2016 Sign up to partner with
1.800.580.8137 [email protected]