On the Road with Avis in the U.S. and Canada

Your Avis Driving Guide... from Renting to Road Signs

Avis features GM cars 13th Edition Important Phone Numbers Table of Contents

(Please Insert Local Reservation Number) Page

Important Phone Numbers ...... 2

Avis. Our “We Try Harder®” Spirit...... 4-5

Avis Fleet in the U.S. and Canada...... 6-11

Your Avis Rental Agreement and Roving Rapid Return Receipt ...12-13

FOR EMERGENCY ROADSIDE ASSISTANCE Loss Damage Waiver (LDW)...... 14

If you need emergency roadside assistance from Additional Liability Insurance (ALI) ...... 15 anywhere in the United States and Canada, call the Avis 24-hour hotline number toll free: Personal Accident Insurance (PAI) ...... 16

When Driving an Avis Car in the Personal Effects Protection (PEP)...... 17

United States and Canada, please call The Avis Rental and Return Experience ...... 18-19 1-800-354-2847 Avis Value-Added Premium Products and Services...... 20-23

Avis Cares® Innovative Renter Services ...... 23

Avis Cares® Travel Safety Tips ...... 24-25

Understanding Road Signs...... 26-27

Travel Agent Information...... 28

For reservation information or to extend your rental, call TOLL FREE:

In the United States 1-800-331-1212

In Canada 1-800-879-2847

For the hearing impaired, TDD/ TTY Phone 1-800-331-2323

While the information in this brochure is current at time of going to print, Avis accepts no responsibility for changes that might occur after publication.

22 3 Avis. Our “We try harder” spirit.

Banff National Park, Canada

There are “three imperatives” that Avis tries harder to No matter where you are in the world, there’s an add to your driving experience in the United States Avis office nearby to serve you with top quality cars and Canada: our customer’s confidence, comfort and and fast, efficient service—because Avis rentals come convenience. with Avis people and trying harder is what we do best. Our advertising slogan “We try harder” sets the With beautiful blue skies, majestic mountains, and company’s standards and its commitment to service glorious lakes and rivers, the United States and Canada and excellence. offer some of nature’s most breathtaking sights. With Since we were founded by Warren Avis in 1946, the so much to see and do, these two countries provide company has grown from a small airport counter in the “picture perfect” settings in which to spend your Detroit, Michigan to a global giant and an industry leader holiday. Of course, there is no better way to experience in sophisticated national and global technology that what North America has to offer than with an Avis speed up the rental, return and rate transaction process. rental car. Whether it is a compact, intermediate, Our “We try harder” spirit has earned us a worldwide sport utility, mini or luxury car, we have a car that reputation for efficiency, expertise, and total customer will fit your driving needs. Avis makes it easy to satisfaction. We continually strive to provide better discover the U.S. and Canada. and more innovative services to enhance the travel experience for our customers. This energy translates to the “We try harder” spirit you will discover at our more than 900 U.S. locations and over 160 locations in Canada.

4 5 Avis Fleet Guide in the U.S. and Canada

Big Sur Beach, Northern Califonia Coast

The Avis Fleet Definition of Car Specifications If you have a place to go, we have the cars to get you there. Car specifications are those supplied by the manufacturer or Whether you are looking for a mini van, a , sport obtained from automotive news publications. They are given utility vehicle or the pleasure of a premium car, you’ll find it as a general guide only and are subject to change. Trunk at Avis. capacity is only an estimate of the number of pieces of Choose from a wide variety of low-mileage, modern luggage that will fit into a vehicle. The Avis Fleet Guide is and other fine cars. Before you get into an intended as a guide to the types of cars generally available. Avis rental car, it has gone through a 49-step Quality Control Not all Sport Utility Vehicles are equipped with four-wheel check of everything from the tread depth of the tires to locks, drive. If you would like a vehicle with four-wheel drive, please lights and fluid levels. It’s our way of ensuring that each of enquire about it at the time of reservation. our cars is professionally maintained to provide miles and miles of dependable service on the road. You will appreciate driving comforts like air conditioning, radio/CD-players, power , power brakes, dual air bags, tinted glass and automatic which are included on every car we rent in the U.S. Many cars are also equipped with power windows and door locks, ABS, and cruise control. Many Avis vehicles are equipped with Daytime Running Lights. They are automatically activated when the car is started and will raise to full power at sunset. DRLs increase safety by making the vehicle highly visible to other drivers. Last but not least are those ‘extra’ touches like available child safety seats, local travel and traffic information and our 24-hour, toll free road assistance service.† Note: Car models mentioned are examples for each car group. Not all car groups are available at all locations. † In Canada, ask your local rental sales agent about the availability of local travel and weather information.

6 7 Avis Fleet Guide in the U.S. and Canada

Standard GROUP D SCAR European Equivalent: N/A Recommended XM Satellite Radio—offers Passenger Capacity 100 digital channels of music, news, sports, talk, 5 Recommended kids programming, and so Luggage Capacity much more. 5

• 6-Cylinder Engine • Power Windows/Locks • Driver and Passenger • AM/FM Stereo w/CD • Remote Keyless Entry

Subcompact GROUP A ECAR Full Size 4-Door GROUP E FCAR Example Car: European Equivalent: Example Car: European Equivalent: Aveo N/A * Omega

5 5-6 4 4-5

• 4-Cylinder Engine • AM/FM Stereo w/CD • Airbag Driver and Passenger • 6-Cylinder Engine • AM/FM Stereo w/CD • Airbag Driver and Passenger • Tilt Wheel/Cruise Control • Daytime Running Lights • Tilt Wheel/Cruise Control • Daytime Running Lights

Compact GROUP B CCAR Premium GROUP G PCAR Example Car: European Equivalent: Example Car: European Equivalent: Buick Lucerne Mercedes C 180

4-5 5-6 4 4-5

• 4-Cylinder Engine • AM/FM Stereo w/CD • Airbag Driver and Passenger •6-CylinderEngine •AM/FMStereow/Cassette or CD• XM Satellite Radio • Tilt Wheel/Cruise Control • Daytime Running Lights •Airbag Driver and Passenger • Daytime Running Lights • Power Windows/Locks

2/4-Door Intermediate GROUP C ICAR Luxury GROUP H LCAR Example Car: European Equivalent: Example Car: European Equivalent: Cadillac DTS Mercedes E230

5 5-6 5 4-5

• 8-Cylinder Engine • OnStar • Airbag-Driver, Passenger, Front Side • 4- or 6-Cylinder Engine • AM/FM Stereo w/CD • Airbag Driver and Passenger • Remote Keyless Entry • Daytime Running Lights • AM/FM Stereo w/Cassette or CD • XM Satellite Radio • Daytime Running Lights

8 *Available in U.S. and Canada **Available in Canada only All others available in U.S. only *Available in U.S. and Canada **Available in Canada only All others available in U.S. only 9 Avis Fleet Guide in the U.S. and Canada

Convertible GROUP K STAR Premium SUV GROUP L FFAR Example Car: European Equivalent: Example Car: European Equivalent: Convertible N/A N/A

4-5 8 2-4 8

• 6-Cylinder Engine • Power Windows/Locks • Airbag Driver and Passenger • 6- or 8-Cylinder Engine •Power Windows/Locks • Airbag-Driver and Passenger • Remote Keyless Entry • AM/FM Stereo w/CD • Tilt Wheel/CruiseControl • AM/FM Stereo w/Cassette or CD

Mid-Size SUV GROUP F IFAR Full-Size SUV GROUP Z FFAR Example Car: European Equivalent: Example Car: European Equivalent: Pontiac Vibe N/A GMC Yukon N/A

4-5 5-7 6-8 6-8

• 4-Cylinder Engine • AM/FM Stereo w/CD • Airbag Driver and Passenger •6- or 8- Cylinder Engine • Power Windows/Locks •Airbag Driver and Passenger • Tilt Wheel/CruiseControl • Daytime Running Lights •Remote Keyless Entry • Tilt Wheel/Cruise Control • AM/FM Stereo w/Cassette or CD

Minivan GROUP V MVAR Passenger Van GROUP P FVAR (only available in U.S.) Example Car: European Equivalent: Example Car: European Equivalent: VW Sharan Chevrolet N/A Express Van

7-8 12 6-8 8

• 6-Cylinder Engine • AM/FM Stereo w/CD • Airbag Driver and Passenger • 8-Cylinder Engine • AM/FM Radio w/CD • Airbag Driver and Passenger • Power Windows/Locks • Child Safety Seat • Tilt Wheel/Crusice Control• Daytime Running Lights • Remote Keyless Entry

Standard SUV GROUP W SFAR 4-Door Recreational Vehicle GROUP X XRAR Example Car: European Equivalent: Example Car: European Equivalent: Chevrolet Trailblazer* Ford Frontera Hummer H3 N/A

5-7 5 6-8 2-3

• 6- or 8-Cylinder Engine • Power Windows/Locks • Airbag Driver and Passenger • 4 Wheel Drive • XM Satellite Radio • Air Conditioning • Power Locks/Windows • Tilt Wheel/Cruise Control • AM/FM Stereo w/Cassette or CD • • Power Brakes •

10 *Available in U.S. and Canada **Available in Canada only All others available in U.S. only *Available in U.S. and Canada **Available in Canada only All others available in U.S. only 11 All cars are subject to availability at locations. Your Avis rental agreement and Roving Rapid Return receipt

You will receive a copy of a rental agreement and/or a Roving Rapid Return receipt to review and sign (see example below). Please check the key areas highlighted below before signing for your car rental. Address and telephone number of Glacier National Park, Montana renting location

Rate Code which determines rate values Date car is scheduled to be returned Number of prepaid days Rental Agreement Number Optional services Car group available Mileage of car at time of rental Sales tax. Percentages vary by state and Mileage of car county or province. at time of return Vehicle make/model One-way service Method of payment fee may apply

Name and address of renter Further information will vary by rental location Car group Car number Renter's Rental Agreement # agreement to Name be billed in his/her Customer AWD # local currency Date of check out Date of check in Total mileage Renter’s signature Charges

Total charges

Note: This is an example of a US Avis Rental Agreement, 12 which varies by state. 13 Avis optional protection

Organ Pipe State Park, Arizona

Loss Damage Waiver (LDW) Additional Liability Insurance (ALI) When you rent an Avis car, you will be asked if you wish to In some states of the U.S., liability coverage can be accept the Loss Damage Waiver (LDW) at an additional secondary to any other insurance you may have or can charge. LDW IS NOT INSURANCE. It is an optional protection; be as low as US $20,000. Therefore Avis recommends the you are not obligated to buy it. LDW frees you from any purchase of Additional Liability Insurance (ALI), which financial responsibility (except for the amount shown as offers renters in the United States US $1,000,000 in primary “responsibility” on the front of your Rental Agreement) for coverage . all loss of, or damage to, your Avis car due to collision, Available at participating U.S. locations, ALI is a special theft, vandalism, or any other cause – as long as you are in optional service offered by Avis when you rent an Avis car. It compliance with the terms of your Avis Rental Agreement. is an “EXCESS AUTOMOBILE LIABILITY INSURANCE POLICY” If you do not accept LDW, you are responsible for all loss of that provides additional Liability insurance within specified or damage to the rental car due to theft, collision, vandalism, limits above the limits provided in the Avis Rental or any cause other than specified on your Rental Agreement. ALI insures you and authorized operators, as Agreement. defined in the Avis Rental Agreement, against claims made If local law, where your Rental Agreement is signed, by third parties against you, the customer, for bodily provides LDW terms that are different than those stated injury/death and property damage caused by the use or in your Rental Agreement, local law will apply. operation of an Avis rental vehicle as permitted in the Avis To obtain LDW, you must initial the acceptance box Rental Agreement. ALI is made available to you as the labeled “Loss Damage Waiver” on your Avis Rental customer when renting an Avis vehicle, if you elect to Agreement and pay the per-day charge for LDW as accept ALI for an additional daily charge as shown on the shown on your Rental Agreement. For exclusions and Avis Rental Agreement. further information, refer to your Rental Agreement jacket To obtain ALI, you must initial the acceptance box labeled or refer to the brochure available at the rental counter. “Additional Liability Insurance’’ on your Avis Rental Agreement and pay the per-day charge for ALI shown on your Rental Agreement. For exclusions and further information, refer to your Rental Agreement jacket or refer to the brochure available at the rental counter. The purchase of ALI is not required in Your rate or package may include order to rent an Avis car. one or more of these coverages, In Canada, Public Liability and Property Damage are included so please check with your in the rates with a maximum of CA $200,000 per accident tour operator/travel agent. (CA $50,000 in the province of Quebec). Check with your travel agent for rates that may include higher liability coverage.

14 1515 Avis optional protection

Golden Gate Bridge, California

Personal Accident Insurance (PAI) Personal Effects Protection (PEP) Personal Accident Insurance (PAI) (in Canada, PAI Plus) is an Avis also offers its customers coverage for their personal optional insurance offered by Avis that is designed to give belongings while away from home. If you accept PEP, most you more peace of mind when you are on the road. It is types of belongings will be insured. made available to you, as the customer, when renting an PEP insures against risks of physical loss or damage to Avis vehicle. You may purchase it for an additional charge as the insured property from external causes, except as exclud- indicated on the Avis Rental Agreement. The purchase of ed, during your rental. PAI is not required in order to rent from Avis. The maximum benefit for each covered individual during PAI provides you with a specified amount of accidental the rental period is US $600 (US $500 in New York with no death insurance and medical coverage (medical coverage is deductible) and CA $500 in Canada, after a deductible of not available in Canada) for injuries due to an accident. CA $25 per covered claim. The maximum benefit for all Coverage applies for your entire rental. In addition, you are individuals during the rental period is $1,800 in the U.S. fully insured whether you are in or out of the rental vehicle if ($1,500 in New York and Canada) after application of all an accident should occur. deductibles. PAI also covers your passengers during the time they are Coverage is provided for: riding or driving with you. For coverage to apply, they must be riding in the enclosed portion of the rental vehicle. It provides A. The person signing the Rental Agreement (customer), and them with a specified amount of accidental death insurance B. Members of the customer’s immediate family traveling and medical coverage (if applicable) for injuries sustained in with the customer, and who are permanently residing in an accident involving the rental vehicle. the same household. To obtain PAI, you must initial the acceptance box To obtain PEP, you must initial the acceptance box labeled labeled “Personal Accident Insurance” on your Avis Rental “Personal Effects Protection” on your Avis Rental Agreement Agreement and pay the additional per-day charge for PAI and pay the per-day charge for PEP shown on your Rental shown on your Rental Agreement. For exclusions and further Agreement. For exclusions and further information, refer information, refer to your Rental Agreement jacket or refer to your Rental Agreement jacket or refer to the brochure to the brochure available at the rental counter. available at the rental counter.

16 17 The Avis rental and return experience

Renting the Car Additional Drivers Most rental transactions take place at our Avis location. With all the free unlimited miles, it is a good idea to use our addi- Transportation to our location by our bus, common bus or tional driver option, enabling you to share the driving and enjoy other means will be clearly marked in the airport terminal. If every minute of your trip. There is usually a nominal fee for this you are unsure in finding our Avis location, please use the option; check with your travel agent or Avis for full details. courtesy phones in the terminal. Returning the Car • At the Avis counter, give the Avis Rental Sales Agent the • Follow the signs for Avis car return when entering the necessary information and documents such as: airport lot. 1. Reservation/confirmation number • Take the car to the designated car return area. Enter your 2. Driver’s license and IDP* mileage, whether you purchased fuel during your rental, 3. Credit card** and fuel level on the back of your Rental Agreement jacket. 4. Any prepaid vouchers • Give the Rental Agreement to the Avis agent. Any additional 5. Passport and return airline ticket charges, such as sales tax, fuel service fee, additional driver • Take your Rental Agreement jacket and proceed to the Avis charges, etc., will be charged on your credit card or you may bus. In Canada and in some U.S. locations, bus service is pay in cash. not necessary; you simply walk straight from the counter – Avis offers a receipt in the billing currency that your credit to your car. card company would typically bill you. • Give the Rental Agreement folder to the bus driver, who – The exchange rate that Avis uses to calculate your bill is will take you to your car. generally better than the rate your credit card company • Show your Rental Agreement to the security guard at the would typically use. exit gate (U.S. only) and enjoy your trip. • The agent will then give you your copy of the Rental Agreement. Avis Preferred Service In the U.S., an Avis bus or other airport transportation will bring Avis Preferred membership was designed for busy travelers like you to your designated airline terminal. you -- and can be yours free of charge. Simply enroll and you'll Avis Roving Rapid Return enjoy these extra amenities: Avis’ Roving Rapid Return is a faster, more convenient way for • Your Avis rental preferences will be kept on file, expediting you to return your Avis rental. Instead of going to the counter to the reservation process – members can skip the lines and return your rental, an Avis Roving Rapid Return Representative will paperwork go straight to their car. meet you right at your car. Using our state-of-the-art, terminal • A courtesy bus will drop you off to your car, or it will be in a linked, hand held, computerized car return system, a transaction conveniently located parking space. record is produced in a matter of seconds. No more waiting in • A free copy of the Wall Street Journal will be in your car at lines. You can board the Avis bus and head to the airport. This major U.S. airport locations. state-of-the-art return service is currently available at many • You will enjoy low mileage cars conveniently parked in locations worldwide. preferred spaces. • Additional services include directions, weather info, luggage One–Way Service handling and 24-hour roadside assistance. Many travelers on vacation in the U.S. and Canada like to drive around and explore the beautiful sites and points of interest. For more information, please visit www.avis.com In many areas, Avis allows you to return the car to a different * IDP= International Driver’s Permit. An IDP may only be used in conjunction with a valid location than the pick up point at an additional charge. In some license from the country of the renter’s residence. You cannot rent a car with an IDP alone. locations, there is no charge for this one-way service. When ** You will be required to leave an approved credit card imprint for a deposit. If you prefer to leave a cash deposit, which may be substantial, please check in advance as planning your trip, contact your travel agent or Avis reservation requirements vary by location. office to see whether a charge will apply. Please note: one-way mileage is based on the direct distance between two locations (longitude and latitude). It does not take into consideration driving over and around mountains, lakes etc. 1818 19 Avis Value-Added Premium Products and Services

Travel made easy with Avis Assist.

The Avis Cares® Program is a driver safety and preparation program XM Satellite Radio, America’s most popular satellite radio service designed to ensure that Avis customers have a safe and offers 100 digital channels of music, news, sports, talk, kids stress-free trip to their destination. Avis Cares® sums up Avis’ programming, and so much more. This service is offered in more philosophy about our customers, employees, and communities than 10,000 vehicles. XM Satellite radio is free with our premium in which we operate. Components of the or luxury vehicles. Avis Cares® Program include:

• Driving Information Guides

® Important Safety Tips At all participating Avis locations, • ABS Brakes - Some vehicles are equipped with the Anti-lock Braking System. If your vehicle is equipped with ABS brakes – Travel Safety do not pump the brakes. renters will be given a Travel Safety Information brake pedal down and let Justthe anti-lockhold the work for you. You may feel the system working, or you may notice some noise, New York andthis is normal. Information Tip Sheet pertaining to • If your vehicle is bumped from behind, doJCT not stop. New YorkNYN Metro 55 Drive to the nearest well-lit public55 area(u nandless call for police assistance. ise 55 otherw ) posted hway • If advised by another motorist of problems Hig it ll ed Lim Yes, a Spe On with yourr vehicle,r sdo not stop until reaching the particular city/state they are lights s, drive ssenge Head g t Ye pa Rainin er, fron front When es, driv a serviceand station or well-populated area. Y er and enger lts asseng pass eat Be p 5 to S hildren c seat Yes, in bac•k Do not stop for flashing white lights. 12 Yes, ages 4 er Yes, Lights yeonars U.S.d uemergencynd vehicles are 5 r an es 4 d unde renting in. Each sheet provides important ag red oran red and blue. after , Child under Yes aints and after ing a Ask for XM in your Avis vechicle today. estr Yes, mak R r a te s, afte making comple Ye• e ss kinIfg ayour ocarmple t is malfunctioning,p unle drive to the Turn ma c sto Right plete stop osted d comnearest service stationp or other public area. On Re xcept stop (e Callw Yor kAvis Rent A Car emergency road ser- in Ne “911” information on local driving regulations, ty) Dial Ci vice: l “911” XM SATELLITE RADIO ANOTHER FIRST FROM AVIS 1-800-354-2847.Dia , 1” in Dial “91 “O” reas some a Police • If someone on the road16 indicates they need ency Emerg 17 r assistance, do not stop. Numbe 17 ving emergency phone numbers, and suggested gal Dri Le vis • If you become lost, proceeds to a lighted Age (A Ye cation s Qualifi public area forY eassistance. Higher Yes an edestri P Way • Stow all valuables out of sight,er e.g., glove ight of South R ated cut Design compartment orW Ctrunk.BS nnecti radio stations for news, traffic, and weather in s Co alk AM BS Crossw NYC 880 WC ONSTAR* is a hands-free voice-activated 80 AM INS AM ews/ CBS 8 W 880 ocal N • ParkW only10 inAM a lighted AM area. SAlways check L eather INS 10 1010 WIN raffic/W ) W lo 0 AM T tation(thes interiorBuffa and around the101 exterior of your adio S epsie tford R oughke Har P 0 AM AM vehicle ObeforeK 139 you enter. 1080 WE ter updates. Multi-lingual rental agreement Roches M 1180 A global positioning system that provides you se ForSyr aadditionalcu driving tips, WSYR refer570 A Mto the reverse side. ut st fill o ou mu car, y an r Avis to file In ith you quired formatioenn ctu w be re icles. inserts are available at all major n accid rrent as of m10ay r Veh ave a nd als /96 and fis M suoto ou h port a ent o bject to cha with emergency and other special services. If y n ident re epartm ility. ge. is acc e localD ponsib an Av ith th gal res t report w t your le cciden t abou a artmen at dep ® Call th 7-NYM OP-35 Cares gateway locations. About Your Safety

1996 Wizard Co., Inc. Avis features GM Cars 9/96 DTPD/NE Wi-Fi Internet Access is available for renters that have a Avis Assist is your perfect pocket-sized, wireless internet card in their laptops. The service enables portable tool when driving, walking or heading mobile professionals to use laptop computers and personal anywhere you need to go. Avis Assist gives digital assistants (PDAs) to wirelessly connect to the Internet you easy, step-by-step directions, updated and corporate networks at speeds 50 to 100 times as fast as a roadway information, and can help you dial-up connection. Avis locations are ideally suited for Wi-Fi plan your itinerary, from start to finish. connectivity, providing added convenience for millions of Just toss it in your pocket and go. mobile professionals to conduct business and stay connected between their flights and the road.

20 *Available on select GM models. 21 Avis Cares® on the road and online

Avis Access Services for the Disabled feature hand controls, Innovative Renter Services spinner knobs and swivel seats. Oversized mirrors are available in 25 US Metropolitan Areas with advanced reservations. At Avis we’re into the future now, with exciting services designed to keep you on the move. Emergency Roadside Assistance is always available to our customers. From flat tires to lost keys, we’re here to help. Avis Online (www.avis.com)– The Avis Web site makes car rental on Avis Travel Stores are automated stores in select locations that the Internet faster and sell a variety of merchandise selectable through a rich media easier. It allows you to touch screen. The merchandise offered is geared towards the browse the fleet, find needs of travelers and includes the following categories: the nearest rental • Cameras, Film and Batteries location, or get • Over-The-Counter Medicines detailed maps • Personal Care Products and door-to-door • Tourist Guides directions. It is the • PDA, Cellular, and PC accessories definitive source for • Snacks and Drinks car rental information • Books, Magazines, and Games on the Web and • Gifts and Souvenirs one of the many innovative ways we The Carpet Fresh-No Vac® - Avis Scent, currently at 50 Avis help you get to your locations, is used during the car deodorizing process. Avis is destination safely. confident that renters will like the clean fresh residual smell and associate it with the opinion that Avis cars are cleaner. Weather Fax - Available at participating Avis Avis Quick City Guides are pocket-sized guides to great locations, this helpful weather restaurants, tourist attractions, and business services guide will provide you with localized to 20 US Metropolitan Areas. the following information:

Ski racks are available upon request at Avis ski locations in the • Current day’s weather— Northeastern and Western US, and Canada. The charge for this regionally and nationally service is available at the time of reservation. • Projected forecast for Avis is the first car rental company to adopt the LATCH system the next six days as its standard for child safety seat installation. LATCH stands for the US Government’s new Lower Anchors and Tethers for • Cities with possible CHildren, a new standard for child restraints. This system greatly flight delays reduces the risk of injury by installing seats properly. Child safety and booster seats are available for rent upon request. Keep your kids safe while travelling. The use of seat belts and child safety seats for infants and small children is required by law in the U.S. and Canada.

22 23 Avis Cares® on the road and online

Mt. McKinley, Alaska

Travel Safety Tips • If you are lost, and your vehicle is equipped with Onstar or Avis Assist please utilize these services. If you do not have • Ask for specific directions before you leave the facility. access to these services, find a nearby gas station, police You may obtain directions and/or a map from an Avis station or public place and ask for assistance. Rental Sales Agent, Preferred Service Representative, or the Exit Gate Attendant. • Keep all doors and windows locked at all times. • If your vehicle is bumped from behind, do not stop on the • Stow all valuables out of sight (i.e., glove compartment roadway or shoulder. Drive to the nearest public area and or trunk). call for police assistance. • Park only in a lighted area. Always check the interior and • If advised by another motorist of problems with your exterior of your vehicle before you enter. vehicle, do not stop until reaching a service station or well populated area. • Do not stop for flashing white lights. Lights on U.S. emergency vehicles are red or red and blue. • Do not pick up hitchhikers under any circumstances. • Driving Under the Influence (DUI) of alcohol or drugs is against the law and considered a very serious offense in the U.S. and Canada. It is a violation of the rental agreement if you drive under the influence. • Remember that seat belts and child safety seats for infants and small children are mandatory in all U.S. States and Canadian provinces. • If your car is not operating properly, drive to a well-lit area before stopping. Call Avis Rent A Car emergency roadside assistance at: 1-800-354-2847. For additional driving tips and important information on local • If someone on the road indicates they need assistance, driving rules, please refer to the Avis Cares Driving Information do not stop. Guide in your Rental Agreement folder.

24 25 Understanding road signs

INTERSTATE TRANSCANADIENNE

National Interstate 20 Q C U É B E Highway (U.S.) Traffic in Hospital Keep right of Trans-Canada the divider both directions Regional Highway Highway (Canada) (Canada) Turn left or go straight

U.S. Highway Steady Red – stop; do not go (U.S.) until the light is green. ONLY Food Flashing Red – stop; yield the No u-turn Right turn only right-of-way and go when it is safe. No parking Steady Yellow – light changing to red; be ready to stop.

Flashing Yellow – caution. Slow down; yield right-of-way to Steady Green – go. vehicles at No right turn Green Arrow– proceed in that intersection No left turn direction. In some states, you may make Divided highway ends a right turn at a steady red light after coming to a full stop and yielding the right-of- RIGHT Railroad crossing way to oncoming traffic. LANE ENDS DEAD Merging traffic entering from Indicates lane END direction indicated ends; merge

Not a thru street

Speed limit Stop regulation ONE WAY

Traffic in direction of arrow Slippery School crossing when wet One way traffic – Traffic signal ahead 26 Do not enter 27 Travel Agent Information

Formats for Accessing the DRS Index

APOLLO/GALILEO CADZI SABRE Y/CAR/QZI AMADEUS GGCARZI WORLDSPAN G/CAR/ZIZ

We would like to thank you for choosing Avis. We look forward to serving you again soon at one of our many locations throughout the world. Visit Avis online at: avis.com

Avis features GM cars. Chevrolet Suburban

Travel Agent's Stamp

Informational purposes only. Avis makes no warranty or representation that this information will be complete or accurate, and it is the renters sole obligation to be in compliance with all laws and regulations.

Printed in U.S.A. FEB/2006–LFO ©2006 Avis Rent A Car System, LLC. II045-05