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Sancor Seguros Group 2012/2013 Sustainability Report

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Sancor Seguros Group 2012/2013 Sustainability Report Close to people, committed to the future. Sancor Seguros Group 2012/2013 Sustainability Report Corporate Social Responsibility Process ISO 26000 / GRI G4 / AA1000SES / AA1000AS / GLOBAL COMPACT - Advanced COP level SUMMARIZED VERSION PROFILE OF THE COMPANY + SUSTAINABILITY STRATEGY OUR COMPANIES MISSION To offer personal and property protection to our insured § SANCOR COOPERATIVA DE SEGUROS LTDA. through a highly qualified, creative and socially committed work ŸSANCOR SEGUROS S.A. URUGUAY team which identifies with the Group. ŸSANCOR SEGUROS DEL PARAGUAY S.A. VISION Y VALUES at www.gruposancorseguros.com ŸSANCOR SEGUROS DO BRASIL SERVIÇOS Letter From The President TÉCNICOS S.A. A GLOBAL AND COMPREHENSIVE STRATEGY ON SUSTAINABLE ŸSANCOR SEGUROS DO BRASIL S.A. DEVELOPMENT ŸSANCOR SEGUROS PARTICIPAÇOES S.A. Our Sustainability Strategy is based on the creation of economic, ŸSANCOR SEGUROS COLOMBIA SERVICIOS social and environmental value, with long term vision and TÉCNICOS S.A.S. considering the sustainable development of our community and § PREVENCIÓN RIESGOS DEL TRABAJO of future generations. The pillars on which our strategy is based § are the following ones and are put into practice through our CSR PREVENCIÓN SALUD Process: § A contribution to ALIANZA INVERSORA S.A. Ÿ Long-term vision. § PUNTO SUR MANAGEMENT INC. (Broker de Ÿ Dialogue with stakeholders. Alfredo Panella Reaseguros) Ÿ Innovation in the development of sustainable products sustainable human President § PUNTO SUR Sociedad Argentina de and services. Reaseguros S.A. Ÿ The development of CSR initiatives related to the development § SOCIEDAD ARGENTINA DE REASEGUROS insurance activity. S.A. Ÿ The systematization and measurement of our economic, § GRUPO SS S.A. (Sociedad Gerente de social and environmental performance. Fondos Comunes de Inversión) Ÿ The continuous improvement in CSR management. During this 2012/2013 period, the outlook for the insurance Due to our cooperative essence, values such as social commit- § GRUPO SANCOR SEGUROS INTERNACIONAL Ÿ Belief, passion, knowledge and perseverance in our acts. market has posed menaces and provided opportunities as well. ment, cooperation, mutual help, responsibility, ethics and SOCIEDAD DE INVERSIÓN S.A. The former includes the rocketing accident rate, the increase in integrity are deeply rooted in our corporate culture. These same § FUNDACIÓN GRUPO SANCOR SEGUROS costs derived from inflation and the large amount of litigation values have led us to make a strong commitment on the Argentina, Paraguay, Uruguay, Brazil related to Occupational Risks. As regards opportunities, it is adoption of preventive measures against money laundering and important to highlight the launch of the 2012-2020 Insurance terrorist financing, developing a corporate policy in line INSURED IDENTIFIED 480 Strategic National Plan (PlaNeS, by its Spanish acronym), its therewith. As we are aware that some of the transactions in the OFFICES PRESENCE IN ARGENTINA 3,140,000 implementation and our challenge to encourage Corporate insurance activity can be used to facilitate money laundering AND THROUGHOUT THE Social Responsibility as a key tool of insurance companies' procedures, we have assumed the responsibility to work OWN BROKERS AMERICAN CONTINENT OFFICES 50 ADVISORS management model. towards the detection of suspicious or unusual operations, 5,400 providing our staff with the necessary training. EMPLOYEES In this context, our goal is to keep on contributing to sustainability 1,915 with the commitment of all hierarchical levels of our Organization. Showing a maximum level of commitment to society, the Thus, we have carried out a self-evaluation process based on the environment and the future generations, and in agreement with seven Core Subjects of Social Responsibility set forth in ISO 26000. the advances registered as regards business transparency and This Materiality Analysis, which was useful to detect strengths sustainability, we have migrated to new GRI (Global Reporting and opportunities for improvement and to identify priority Initiative) G4 Guidelines for the preparation of this Report, Material Issues, relied on the participation of the highest complying with the “In accordance” criteria and reaching the governance bodies of the company (Administrative Council and Core option which is characterized by concentrating the analysis Top Management), of the Corporate Social Responsibility in the economic, social and environmental impacts as well as by m Strategic Group (GERSE, by its Spanish acronym) and the CSR the implementation of mechanisms for the follow-up of o c . s o Representatives from the different Business Units in the country. improvement actions. Moreover, we have followed other r u g e international standards, such as the ISO 26000 Standards, the s r o c AA1000 Accountability series and the 10 Principles of the United n Presence Head Office a Facing the future, and under the premise that it is always Brokers s in the world Federal Capital Branch o Nations Global Compact. Advisors p Main Offices u possible to make improvements into one's own conduct, we will Offices r g Representatives . Sales Offices w face the challenge of keeping on developing the value chain and w promoting the respect for human rights, while seeking to work With the certainty that with our daily conduct we can make a t w i s i on risk matrices and keep dialogue at the core of the CSR valuable contribution to sustainable human development, we LEADERSHIP DIVERSIFICATION e v s a e Process. Moreover, we have begun to expand its scope so as to shall keep on following the road of Social Responsibility, INSURANCE MARKET SHARE GROWTH AND PRODUCTION l p reach companies that our Group has in foreign countries remaining faithful to the values that guide our actions since our u o JUNE 2013 r (Uruguay, Paraguay and Brazil). beginnings. s G o r AGRICULTURAL u g 4% e r S o PERSONAL c n 9% INSURANCE a e S h PROPERTY t u 31% INSURANCE o b e a r o OCCUPATIONAL t m 56% RISKS u 7.52% 8.50% 9.33% 9.77% .82% 9 d o n June 2009 June 2010 June 2011 June 2012 June 2013 i o f SANCOR SEGUROS GROUP / 2012-2013 SUSTAINABILITY REPORT / 1 T PROFILE OF THE COMPANY + SUSTAINABILITY STRATEGY OUR COMPANIES MISSION To offer personal and property protection to our insured § SANCOR COOPERATIVA DE SEGUROS LTDA. through a highly qualified, creative and socially committed work ŸSANCOR SEGUROS S.A. URUGUAY team which identifies with the Group. ŸSANCOR SEGUROS DEL PARAGUAY S.A. VISION Y VALUES at www.gruposancorseguros.com ŸSANCOR SEGUROS DO BRASIL SERVIÇOS Letter From The President TÉCNICOS S.A. A GLOBAL AND COMPREHENSIVE STRATEGY ON SUSTAINABLE ŸSANCOR SEGUROS DO BRASIL S.A. DEVELOPMENT ŸSANCOR SEGUROS PARTICIPAÇOES S.A. Our Sustainability Strategy is based on the creation of economic, ŸSANCOR SEGUROS COLOMBIA SERVICIOS social and environmental value, with long term vision and TÉCNICOS S.A.S. considering the sustainable development of our community and § PREVENCIÓN RIESGOS DEL TRABAJO of future generations. The pillars on which our strategy is based § are the following ones and are put into practice through our CSR PREVENCIÓN SALUD Process: § A contribution to ALIANZA INVERSORA S.A. Ÿ Long-term vision. § PUNTO SUR MANAGEMENT INC. (Broker de Ÿ Dialogue with stakeholders. Alfredo Panella Reaseguros) Ÿ Innovation in the development of sustainable products sustainable human President § PUNTO SUR Sociedad Argentina de and services. Reaseguros S.A. Ÿ The development of CSR initiatives related to the development § SOCIEDAD ARGENTINA DE REASEGUROS insurance activity. S.A. Ÿ The systematization and measurement of our economic, § GRUPO SS S.A. (Sociedad Gerente de social and environmental performance. Fondos Comunes de Inversión) Ÿ The continuous improvement in CSR management. During this 2012/2013 period, the outlook for the insurance Due to our cooperative essence, values such as social commit- § GRUPO SANCOR SEGUROS INTERNACIONAL Ÿ Belief, passion, knowledge and perseverance in our acts. market has posed menaces and provided opportunities as well. ment, cooperation, mutual help, responsibility, ethics and SOCIEDAD DE INVERSIÓN S.A. The former includes the rocketing accident rate, the increase in integrity are deeply rooted in our corporate culture. These same § FUNDACIÓN GRUPO SANCOR SEGUROS costs derived from inflation and the large amount of litigation values have led us to make a strong commitment on the Argentina, Paraguay, Uruguay, Brazil related to Occupational Risks. As regards opportunities, it is adoption of preventive measures against money laundering and important to highlight the launch of the 2012-2020 Insurance terrorist financing, developing a corporate policy in line INSURED IDENTIFIED 480 Strategic National Plan (PlaNeS, by its Spanish acronym), its therewith. As we are aware that some of the transactions in the OFFICES PRESENCE IN ARGENTINA 3,140,000 implementation and our challenge to encourage Corporate insurance activity can be used to facilitate money laundering AND THROUGHOUT THE Social Responsibility as a key tool of insurance companies' procedures, we have assumed the responsibility to work OWN BROKERS AMERICAN CONTINENT OFFICES 50 ADVISORS management model. towards the detection of suspicious or unusual operations, 5,400 providing our staff with the necessary training. EMPLOYEES In this context, our goal is to keep on contributing to sustainability 1,915 with the commitment of all hierarchical levels of our Organization. Showing a maximum level of commitment to society, the Thus,
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