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Tablez India E-COMMERCE: BRINGING NEW CATEGORIES ONLINE RNI No. HARENG/2006/21707 – FBD/269/15-17 www.indianretailer.com December – 2017 | `200 15 TECH TRENDS FOR 2017 BY TOP CIOs OF INDIA OMNI- REVOLUTION IN RETAIL ADEEB AHAMED MD, TABLEZ INDIA TABLEZRIDING THE WAVE OF RETAIL WHATGROWTH TABLEZ GROUP KNOWS OF THE PROMISE OF INDIAN MARKET Editor’s Note FROM THE EDITOR-IN-CHIEF TECHNOLOGY ROADMAP FOR RETAIL NEEDS PERSONALIZATION hen it comes to the retail the top trends and technology technology space, it predictions in the coming year to Wis assumed that retail help retailers align IT spending merchants have lost their position with the evolving customer to technology. I am not inclined needs. Besides, it has the hottest to agree with it, particularly for technologies that can give retailing the Indian market. I feel that a boost, various case studies for retail, whether offline or online, transforming in-store experience, can only survive on the basis of big data, what’s next in mobile the quality of the product and the applications and the aspect of service offered by the merchant or security. Also, we have a pool of the brand. Technology is merely leading CIOs who have commented another channel for selling products. on the most disruptive retail Eventually, what will sell most in the technologies in the world. digital domain is the product that Our cover story in this issue is is either pushed heavily through an about this young global retailer and advertising and promotion exercise entrepreneur who spearheads the on the Flipkarts and Amazons of the Tablez retail group in the Middle world or the product that has been East and feels assured about tried and tested by the consumer and the scope and potential that the re-ordering is the only criterion for Indian market holds for building a purchase. significant brick-and-mortar model There could not have been a better for growth. In a personal interaction year than 2017 for the perspective with him, what I noticed was his and clarity it brought to the retail thought clarity about how every and e-retail industry. Zara’s online country and channel is different; foray on its own steam provided a big you have to learn to adapt and insight into using such brand power. grow. In the end, nothing is more Abof.com’s closure was a lesson on important than a BPO (the brand why large-sized retail organisations and the people behind it and the should not think like a startup. opportunities they create in tandem). India’s retail & consumer insights magazine India’s Overall, technology has This issue also has some interesting contributed immensely to the retail facts on omnichannel retail, which sector’s success, both in brick- has transformed the retail segment and-mortar stores and online. Our all across world. RITU MARYA technology special issue highlights Happy Retailing! [email protected] RETAILER 2 YEARS AGO RNI No. HARENG/2006/21707 – FBD/269/15-17 India to be www.indianretailer.com India’s retail & consumer insights magazine November – 2015 | `100 Indian cosmetics market: A new When is a brand ready Special Coverage PLUS FRANCHISE INDIA 2015 potential market for page 87 Brand Update dawn for global brands to franchise? ADITYA BIRLA GROUP “ABOF IS FASHION ORIENTED BRAND FOR YOUTH”- Brian KUMAR MANGALAM BIRLA Bade, CEO, Reliance Retail Enabler Licensing Industry Digital “NEXT 5 YEARS WILL Betting high on the phenomenal growth Franchising is always BE TRANSFORMATIONAL IN RETAIL”- BS NAGESH, FOUNDER, TRRAIN CHAMPIONING foreseen ahead in the Indian beauty and Martin Brochstein of LIMA considered as the biggest grooming business, product quality, Worldwide talks about medium to grow the brand CDITHow Brian Bade, Reliance RETAIL Digital has challenged every prediction against consumer electronics store expansion durability and brand value are prime the advantages of LIMA when it is ready to cross the “HERALDING NEW In-focus ERA IN COMMERCIAL “AIM IS TO MAKE EXCLU- REAL ESTATE” SIVELY.COM INDIA’S FIRST AJAY RAHKEJA, CEO, CREINDIA.COM ONLINE LUXURY MALL”- AMIT MAHESHWARI, CEO, EXCLUSIVELY.COM differentiating factor for an international membership for a licensee of geographical boundaries. But “100 RESTAURANTS IN 7 YEARS” SAMIRA AND SANA CHOPRA, DIRECTORS, CYBIZ BRIGHTSTAR brand’s success in the country. a licensor operating in India. are you franchise ready? Retailer, November 2015, Vol.10 No.11 OCTOBER - DECEMBER 2017 RETAILER 3 Postal registration No FBD/269/15-17 India’s retail & consumer insights magazine EDITORIAL TEAM Bengaluru Office Editor-in-Chief: Ritu Marya Mahantesh M. Patil, - VP Sales Senior Editor: Payal Gulati # 9343930200 Deputy Features Editor: Nusra [email protected] A Destination Sr. Correspondents: Shipra Srivastava, # 2, prestige commercial complex, Gargi Bhardwaj 2nd Floor, Chruch street. Mall opposite to star bucks DESIGN STUDIO Bangalore-560 001 It is rightly said malls are Sr. Art Director: Manish Raghav being reinvented from tradi- Asst. Art Director: Rajeev Kumar Hyderabad Office tional shopping destinations Sr. Graphic Designer: Shailendra Rajesh S. Zhawar, GM , Jethuri # +91 9346495513 to multi-sensory, socially [email protected] shared event spaces offering PUBLISHER & PRESIDENT Sachin Marya H.No. -8-2-293/82/A/68, a great blend of leisure, Plot No.68,Road No.1, entertainment, food and FOUNDER & CHAIRMAN Jubilee Hills, Hyderabad - 500 033. Gaurav Marya experience. It’s interesting Chennai Office to know how Ambience Mall MARKETING & ALLIANCES T.Daniel Benjamin, Preetima Bhardwaj, CEO Branch Head, # +91 7305583886 is upping the ante. # 08588898248 [email protected] Deepak Chawla, Delhi [email protected] Unit 704, 7th floor, Capital Towers, 180, Kodambakkam ADVERTISING SALES High Road (Opp Hotel Palmgrove), Ashita Marya, 09810092379 Nungambakkam, Chennai - 600 034 National Sales Head CONSUMER SURVEY [email protected] Kolkata Office Biswarup Banerjee, AM Sales , Pavan S Kulkarni, National Sales # +91 9883870771 Which category is generating Manager, # 09343634792 [email protected] [email protected] Merlin Infinite ,Unit No. 502, maximum traction in ongoing 5th Floor India, DN-51, Sector V, Delhi Office Kolkata- 700091, West Bengal Sanjay Bhat, COO, festive season? # +91 8467916517 Ahmedabad Office [email protected] Yashesh Shah, Sr. Manager , 4th – 5th Floor, Charmwood Plaza, # +91 7878937679 25% Eros Garden, Charmwood Village, [email protected] Surajkund Road, Faridabad-121009 402, Venus Atlantis, Opp. McDonald’s, 100 ft. Road, 50% Mumbai Office Prahaladnagar, Ahmedabad-380015 Sreeram Seshadri, GM , # +91 8080016853 PUNE OFFICE Fashion CDIT [email protected] VIJAYANAND, DGM-SALES Unit 11A & 11B, Ground Email: [email protected] floor,Technopolis Knowledge Park, Office 203, 2nd Floor, Siddhivinayak Mahakalicaves Road, Aurum, Behind Eden Garden Society, Near Nelco Bus stand, Andheri (E), Nagar Road, Viman Nagar, Mumbai - 400093. Pune – 411014, Maharashtra F&G Subscription/circulation enquiries 5% Tel: 0129-4228800 Others # 9311148342, [email protected] 20% Copyright © 2005-2017, Retailer, All rights reserved throughout the world. Registered Owned, Published and Printed by Sachin Marya, at Thomson Press Ltd., 18/35, Comments on IndianRetailer.com Delhi-Mathrura Road, Faridabad 121007 (Haryana) Registered with RNI, New Delhi. Published from 28P, Sector 4, MDC, Panchkula 134109. Editor Ms. Ritu Marya CAUTION. ADVICE. RESEARCH.: Articles and advertisements in Retailer are purely for E-Commerce Paving Its Way Further into the information purposes and represent neither endorsement nor recommendation of such Hinterlands of India companies by the Publisher, Editor and their agents. Readers must always take relevant professional advice before entering into any It’s interesting to read why e-com companies are now expanded contract with companies or persons described in the magazine’s articles and advertisements. The publisher and the editor cannot accept any responsibility for their reach to Tier II and III cities. transactions between readers, advertisers and companies appearing in Retailer. Tulika Chaddha, Mumbai While reasonable care is taken to insure the accuracy of information in Retailer at the time of preparing for the press, no responsibility can be taken for any error that may have crept up inadvertently, or consequences of action based on any material contained herein. The views expressed in Retailer do not necessarily reflect those of the Publisher or the Editor. We welcome unsolicited material for consideration, however Retailer accepts no responsibility for them. Materials shall not be returned unless accompanied by adequate Why Diwali 2017 is not happening for retailers? postage and a self- addressed envelope. The Publisher and the Editor will not be responsible for any loss or damage. There is huge slump not only in sales but footfalls as well.. the All disputes are subject to the exclusive jurisdiction of competent courts and forums question is why..? The article is an insightful one. in Panchkula. Payal Khurana, Delhi 4 RETAILER OCTOBER - DECEMBER 2017 Contents October-December 2017 28 | CIO THINKPAD Leading CIOs speaking on most disruptive retail technologies in the world. 37 | ISSUE FOCUS Omni-revolution in retail 46 COVER STORY Tablez Riding the Wave of Retail Growth Tablez India, which has brought several well-known global brands to India, is keen on strengthening its offline presence. It believes India will see growth from offline stores before online expands 6 RETAILER OCTOBER - DECEMBER 2017 Contents October-December 2017 14 Regulars News & Reviews 03 | Edit Note 10 | News Feature Letter from the Editor-in-chief Latest happenings in the retail industry 04 | Folio Page Letters to the Editor-in-chief 22 | Analysis Omni-channel unlocking retail 66 | Events 72 The changing F&B story 72 | Events The big picture 24 20 | In-conversation “We plan to have 50 stores in 5 years” Vivek Bali, COO, Sephora India at Arvind Beauty Brands Retail, on the brand’s evolution. 20 8 RETAILER OCTOBER - DECEMBER 2017 News feature Festive overview can e-giant even has exclusive tie-ups with manufacturers to provide seamless service.
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