Sap Annual Report 2001
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SAP ANNUAL REPORT 2001 WITH OPEN TECHNOLOGY, WE HELP OUR CUSTOMERS FOSTER GROWTH, INNOVATION AND VALUE… SAP ANNUAL REPORT 2001 SAP AG Neurottstrasse 16 69190 Walldorf Germany 50001750 ACKNOWLEDGEMENTS DELIVERING ON ACKNOWLEDGEMENTS THE PROMISE OF E-BUSINESS INTEGRATION Overall responsibility: Trademarks: SAP AG SAP, the SAP logo, mySAP, mySAP.com Global Corporate Communications and other SAP products and services mentioned herein are trademarks or Design and Production: registered trademarks of SAP AG in Addison Corporate Marketing Limited, Germany and in several other countries. London Other product or service names Writing: mentioned herein are trademarks of their Bill Kozel, U.S. respective owners. Hiller, Wüst & Partner, Aschaffenburg Photography: Dan Hallman, New York Simon Potter and Ben Jennings, London Print: ColorDruck, Leimen Copyright: ©2002 SAP AG Neurottstrasse 16 69190 Walldorf Germany Letter to the Shareholders 2 Shareholder Information 41 Executive Board and Extended Management Board 4 Report of Independent Public Accountants 42 A future without limits 6 Review of SAP Group and SAP AG Operations 43 mySAP technology infrastructure and solutions 8 Consolidated financial statement Customer focus 12 Consolidated Income Statements 56 Enterprise Resource Planning 18 Consolidated Balance Sheets 57 Customer Relationship Management 20 Consolidated Statements of Changes in Supply Chain Management 24 Shareholders’ Equity 58 Exchanges and Portals 28 Consolidated Statements of Cash Flows 60 Human Resources 32 Notes to Consolidated Financial Statements 61 Corporate Responsibility 34 Financial Statements of SAP AG – short version 97 Investor Relations 36 Subsidiaries, Joint Ventures, and Associated Companies 98 Report by the Supervisory Board 38 Five-Year Summary 102 Addresses and Financial Calendar 104 FINANCIAL SUMMARY (U.S. GAAP) TOTAL REVENUE LICENSE REVENUE in € millions | change since previous year in € millions | change since previous year 2,581 7,500 2,500 2,459 7,341 +5% +17% +27% 6,265 6,000 2,000 1,932 +23% 1,900 5,110 +26% +2% 1,509 4,500 4,316 +18% 1,500 +43% 3,000 3,022 1,000 +59% 1,500 500 0 0 1997 1998 1999 2000 2001 1997 1998 1999 2000 2001 OPERATING INCOME (BEFORE STAR, LTI & TOP TIER) NET INCOME in € millions | change since previous year in € millions | change since previous year 1,500 1,472 700 +18% 1,243 616 1,200 600 601 581* +33% +14% +2% 527 -6% 900 917 937 500 +2% +18% 775 +18% 447 600 +60% 400 +54% 300 300 0 0 1997 1998 1999 2000 2001 1997 1998 1999 2000 2001 *incl. €162 mill. Commerce One impact REVENUE BREAKDOWN – REVENUE BREAKDOWN – BY TYPE OF ACTIVITY BY SALES DESTINATION in € millions | percent | change since previous year in € millions | percent | change since previous year Germany Software 1,469 | 20% | +19% 2,581 | 36% | +5% Rest of EMEA Maintenance 2,317 | 32% | +26% 2,121 | 29% | +27% U.S. Consulting 2,084 | 28% | +13% 2,083 | 28% | +27% Rest of Americas Training 640 | 9% | +9% 466 | 6% | +16% Asia-Pacific region Other 387 | 5% | -6% 90 | 1% | 0% Japan 444 | 6% | +29% SAP Annual Report 2001 1 LETTER TO THE SHAREHOLDERS DEAR STOCKHOLDERS, PARTNERS, AND CUSTOMERS, No one could have thought at During the past year, we were able to In our modern world of doing business, the beginning of 2001 that strengthen our relationships with existing complexity is growing and this is we would be faced with the customers and also gain new customers, reflected in the corresponding complexity terrible events of September 11 which made up almost a third of our of a company’s IT landscape. Our and the resulting worldwide business. This confirms that the business customers, therefore, need effective consequences. What we could model we have sustained during our now support from us for dealing with these see coming, however, was the thirty years of doing business is robust ever-increasing IT needs. slowing of the economy, which and flexible. And the strong, sustained began in the U.S. and worked its interest in our modern e-business solution, The big topic this year is open, integrated way around the world. Nothing mySAP.com®, demonstrates how platforms. Openness is required because seemed to be able to stop this important this is, especially in terms of no software provider can meet every recessionary atmosphere, neither new customers. Within the context of need of every customer with one suite of growth in Europe nor in Asia. this challenging business environment, solutions. This means that, in the best While our competitors in the SAP was able to confirm its leadership interest of our customers, solutions from business software market were position with a 17% increase in sales. partners and even competitors must be dealing with, in some cases, able to be integrated. And here we dramatic reductions in sales and For the first half of 2002, we do not mean integrating business processes the related loss of market share, foresee any major change in the market across product, system, and enterprise SAP® demonstrated that it is conditions, but do expect demand boundaries. This goes far beyond a long-term, reliable business to increase significantly by the end of just connecting the data; it requires partner for our customers. And the year. a full understanding of the underlying we have a strong market share business processes to effectively in all relevant business arenas. The last several years have seen SAP connect the systems. position itself as a worldwide leader in the market of e-business solutions. By defining SAP is a leader in this area and has been the new, New Economy at the high point a global driver of these technologies of the dot-com bubble, we pushed for a and the open standards and transparent return to the true, timeless values of interfaces they require. successful business: efficiency, customer satisfaction, and profitability. Today, We recognized this fact early on and SAP solutions play an important role in already offer products that fulfill these helping companies increase efficiency. requirements and help our customers gain real advantages. For example, our With our strategic initiatives in the areas mySAP.com® e-business platform is of customer relationship management based on technologies that support (CRM), supply chain management (SCM), these open standards. Companies can enterprise resource planning (ERP), and use this foundation to implement and exchanges and portals, SAP continues combine all types of applications easily to invest in technologies that protect and flexibly – both SAP systems and our customers’ software investments solutions from other providers. This leaves and ensure the success of a customers free to use any combination “best-run business.” of products, whatever they require that 2 SAP Annual Report 2001 Hasso Plattner Henning Kagermann best meets their needs. SAP stands Along these same lines, we have extended We have confirmed our excellent position ready with an offering that includes our applications for CRM, SCM, and and the perspectives look very good. both complete solutions and customer- product lifecycle management (PLM) to We could very well see a repeat of our specific applications. support collaboration in heterogeneous global success in the early 1990s, back IT environments. And because all of when we wrote the book on ERP software. It is important to also note that these new applications can only be employees of our customers see the implemented when integrated in a world differently from their IT department. strong back end, it’s no surprise that They aren’t interested in knowing which the traditional ERP market, which SAP Sincerely, software products were implemented already dominates, is marked for growth. and how they work together. What employees want is individualized access Today, SAP is a leader in solutions both to the information they need for their for portals and exchanges, and for SCM, role in the company, available using an PLM, ERP, and important areas of CRM. intuitive and personalized user interface. But our leadership is not only in market Portals are the best answer to this share. An important measure of our Hasso Plattner challenge, which is why we bought success is our own requirement that the Co-chairman and CEO, SAP AG one of the leading providers of portal mySAP.com solutions are of the highest technologies, TopTier, last year. We took quality and provide our customers with their knowledge and resources and the optimum solution. combined them with those of our teams dealing with business intelligence, Our entire business is focused on building knowledge management, and the and maintaining long-term relationships workplace. We also added the expert with our customers. We work closely with Henning Kagermann consultants in those areas to this new our customers because it gives us not Co-chairman and CEO, SAP AG company. All in all, we have created the only an enormous amount of critical real- leading provider of portals, SAP Portals. world experience, but also a feeling for what the market really wants. This ensures SAP also expanded its strategic our customers’ investments are safe for partnership with Commerce One, the the long-term and provides them with a specialist for electronic marketplaces substantial return on investment (ROI). on the Internet. We did this because we recognized that the technical basis We know that our success during this for integrating business processes difficult year was only possible due to across company boundaries is very the hard work of our global employees close to the technologies needed to run and management as well as that of our these electronic marketplaces. This customers and partners, all working is one of the first areas where Web toward a common goal. We’d like to take services are used. These are applications this opportunity to thank all of them.