匀䄀䴀 䈀䄀刀吀刀䄀䴀 䌀䠀刀䤀匀 匀伀䰀䰀夀 ㄀㤀㌀㐀 ጠ ㄀㤀㔀㘀 ㈀ 㤀 ጠ 倀刀䔀匀䔀一吀

㈀ ㄀㤀⼀㈀ 匀䔀䄀匀伀一 吀䤀䌀䬀䔀吀匀 ㄀ 夀䔀䄀刀匀 伀䘀 吀䠀䔀 嘀䄀䰀䰀䔀夀 倀刀䤀䌀䔀匀 䘀刀伀䴀 ꌀ㈀㄀ 䈀伀伀䬀 夀伀唀刀匀 䈀䔀䘀伀刀䔀 伀唀刀 䔀䄀刀䰀夀ⴀ䈀䤀刀䐀 䐀䔀䄀䐀䰀䤀一䔀 伀一 䴀伀一䐀䄀夀 㘀吀䠀 䴀䄀夀 100 YEARS OF THE VALLEY From hat-tricks to The Who, Charlton Athletic’s famousfamous homehome hashas seenseen itit all.all. RisingRising fromfrom thethe shellshell ofof It would be mostly Second Division football on show for the next few decades, but the football was an abandoned sand and chalk pit in SE7 (locally known as ‘the swamp’) an army of volunteers, not the only attraction during the 1970s as The Valley played host to two legendary rock concerts, including the club’s early supporters, helped dig out the area for the pitch, using the materials to headlined by The Who, with well over 76,000 squeezed in, legitimately or otherwise. build up makeshift stands in what was already a natural bowl. The second gig, which took place on May 31st, 1976, made it into the Guinness Book of Records for On September 13th, 1919, the ground officially became home when the club played its first game at the loudest ever gig, measured at 120 decibels from 50 metres away. what was then simply referred to as the Charlton Enclosure. Charlton’s ‘A’ team beat Summerstown 2-0 in the South Suburban League on that day. By 1985, The Valley had fallen into physical decline and out of the hands of the club – a combination that would have a devastating effect. For some years, the chalk-pit stadium remained basic and The Valley was still without even a stand by the time the Addicks were elected into the Football League in 1921. But an article in the On September 7th, 1985, fans arrived in SE7 for the Addicks’ game against Crystal Palace to be influential Athletic News, which boasted the virtues of the Floyd Road ground as the potential future informed by leaflet that the club would be leaving their home and would take up residence at home for the Football Association’s national stadium, was said to have helped sway the vote in Selhurst Park, home of the opponents that day. Two weeks later, Charlton beat Stoke City 2-0 in what favour of Charlton’s election. was thought to be the last ever game to be played at The Valley. Incredibly, Lennie Lawrence would lead his side back to the First Division that season. The article read that the site in SE7 was one that could be made into “such a ground as men dream of.” Indeed, over the next century, that would prove to be the case. The Valley’s first grandstand, Seven years of fighting by the club and its loyal supporters, including the formation of political party which included dressing rooms, was completed in 1922 at a cost of £14,000 and its distinctive The Valley Party, would eventually lead to the dream of returning home being realised and, on multi-span roof would remain in place until it was replaced by a flat, modern cover in 1979 and, December 5th, 1992, Colin Walsh scored the first goal back at The Valley as Charlton beat Portsmouth as the football club grew in stature, so too did The Valley. on a hugely emotional day for all concerned.

A short-lived move away to Catford South End’s Mount Stadium in 1923 was followed by a swift By that time, the east terrace was condemned, the West Stand was a temporary structure and the return home. The vast East Stand terrace began to take shape and it stretched round behind to the dressing rooms and offices were portacabins and, although it was slightly ramshackle, it was home. south end of the ground to form an imposing sight and one of the largest single terraces in all of Like a phoenix from the flames, The Valley rose again. The crumbling east terrace was replaced by the football, with the ground holding one of the biggest capacities in Europe. modern East Stand in 1994, while the West Stand was redeveloped into a two-tier structure in 1998, just in time for the Addicks’ promotion to the Premier League as top-flight football returned to SE7 for Jimmy Seed’s appointment as manager in 1933 was the beginning of something special and it was the first time in 41 years. not long before the north end of the ground became the famous Covered End, with a roof added to the terrace to protect fans from the elements. Three years later, the Covered End saw a second tier added and the north corners of the ground were filled in to create what we have today – a 27,111 capacity, first-class stadium which is fit for Premier Seed’s successful team began getting the crowds to match as the Addicks raced through the divisions League football. to the top flight before The Valley recorded its highest ever attendance on February 12th, 1938 when 75,031 packed into SE7 to watch Charlton share a 1-1 draw with Aston Villa in the fifth round of Although its aesthetics have changed in many ways over the past 100 years, one thing has always the FA Cup. remained the same: The Valley is the very heart of the identity of Charlton Athletic. For generations of supporters it has been, and it will always remain, home, sweet home. The most famous ground in south London would host 15 years of top-flight football (interrupted by the Second World War) until 1957 with relegation to the Second Division, but it was that year that The Valley would host arguably its most incredible game, when Charlton staged one of the greatest comebacks football has ever seen against Huddersfield Town. Having been 5-1 down with just 28 minutes remaining, and down to 10 men, Charlton scrapped back to earn an incredible 7-6 victory. 100 YEARS OF THE VALLEY From hat-tricks to The Who, Charlton Athletic’s famousfamous homehome hashas seenseen itit all.all. RisingRising fromfrom thethe shellshell ofof It would be mostly Second Division football on show for the next few decades, but the football was an abandoned sand and chalk pit in SE7 (locally known as ‘the swamp’) an army of volunteers, not the only attraction during the 1970s as The Valley played host to two legendary rock concerts, including the club’s early supporters, helped dig out the area for the pitch, using the materials to headlined by The Who, with well over 76,000 squeezed in, legitimately or otherwise. build up makeshift stands in what was already a natural bowl. The second gig, which took place on May 31st, 1976, made it into the Guinness Book of Records for On September 13th, 1919, the ground officially became home when the club played its first game at the loudest ever gig, measured at 120 decibels from 50 metres away. what was then simply referred to as the Charlton Enclosure. Charlton’s ‘A’ team beat Summerstown 2-0 in the South Suburban League on that day. By 1985, The Valley had fallen into physical decline and out of the hands of the club – a combination that would have a devastating effect. For some years, the chalk-pit stadium remained basic and The Valley was still without even a stand by the time the Addicks were elected into the Football League in 1921. But an article in the On September 7th, 1985, fans arrived in SE7 for the Addicks’ game against Crystal Palace to be influential Athletic News, which boasted the virtues of the Floyd Road ground as the potential future informed by leaflet that the club would be leaving their home and would take up residence at home for the Football Association’s national stadium, was said to have helped sway the vote in Selhurst Park, home of the opponents that day. Two weeks later, Charlton beat Stoke City 2-0 in what favour of Charlton’s election. was thought to be the last ever game to be played at The Valley. Incredibly, Lennie Lawrence would lead his side back to the First Division that season. The article read that the site in SE7 was one that could be made into “such a ground as men dream of.” Indeed, over the next century, that would prove to be the case. The Valley’s first grandstand, Seven years of fighting by the club and its loyal supporters, including the formation of political party which included dressing rooms, was completed in 1922 at a cost of £14,000 and its distinctive The Valley Party, would eventually lead to the dream of returning home being realised and, on multi-span roof would remain in place until it was replaced by a flat, modern cover in 1979 and, December 5th, 1992, Colin Walsh scored the first goal back at The Valley as Charlton beat Portsmouth as the football club grew in stature, so too did The Valley. on a hugely emotional day for all concerned.

A short-lived move away to Catford South End’s Mount Stadium in 1923 was followed by a swift By that time, the east terrace was condemned, the West Stand was a temporary structure and the return home. The vast East Stand terrace began to take shape and it stretched round behind to the dressing rooms and offices were portacabins and, although it was slightly ramshackle, it was home. south end of the ground to form an imposing sight and one of the largest single terraces in all of Like a phoenix from the flames, The Valley rose again. The crumbling east terrace was replaced by the football, with the ground holding one of the biggest capacities in Europe. modern East Stand in 1994, while the West Stand was redeveloped into a two-tier structure in 1998, just in time for the Addicks’ promotion to the Premier League as top-flight football returned to SE7 for Jimmy Seed’s appointment as manager in 1933 was the beginning of something special and it was the first time in 41 years. not long before the north end of the ground became the famous Covered End, with a roof added to the terrace to protect fans from the elements. Three years later, the Covered End saw a second tier added and the north corners of the ground were filled in to create what we have today – a 27,111 capacity, first-class stadium which is fit for Premier Seed’s successful team began getting the crowds to match as the Addicks raced through the divisions League football. to the top flight before The Valley recorded its highest ever attendance on February 12th, 1938 when 75,031 packed into SE7 to watch Charlton share a 1-1 draw with Aston Villa in the fifth round of Although its aesthetics have changed in many ways over the past 100 years, one thing has always the FA Cup. remained the same: The Valley is the very heart of the identity of Charlton Athletic. For generations of supporters it has been, and it will always remain, home, sweet home. The most famous ground in south London would host 15 years of top-flight football (interrupted by the Second World War) until 1957 with relegation to the Second Division, but it was that year that The Valley would host arguably its most incredible game, when Charlton staged one of the greatest comebacks football has ever seen against Huddersfield Town. Having been 5-1 down with just 28 minutes remaining, and down to 10 men, Charlton scrapped back to earn an incredible 7-6 victory. THE WEST STAND The best seats in the house can be found in The Valley’s West Stand. Whether it’s close to the action in the lower tier, where you can be within earshot of the dugouts, or in the upper tier, where you can enjoy an elevated view of all the action, the West Stand offers a spectacular Valley matchday experience. Premium packages can also be found in the West Stand with both the Centre Circle and Millennium Suites on offer to supporters, as well as some of our luxurious hospitality boxes. Prices in the West Stand start from £355 for an adult season ticket. Hospitality prices can be found by contacting our sales team via email at [email protected] or visiting booking.cafc.co.uk/HospitalityEvents.aspx

DID YOU KNOW? The west side of The Valley was the first part of the ground to see a stand built. In 1922, the distinctive 60-yard stand with its arched, multi-span roof was completed at a cost of £21,314.

MAP & PRICES EAST STAND EXECUTIVE BOXES

WEST STAND EXECUTIVE BOXES ADULT OVER 65 / UNDER 21 STUDENT UNDER 18 UNDER 11 ZONE 1 £520 £405 £155 £110 £55 ZONE 2 £405 £300 £155 £110 £55 ZONE 3 £355 £260 £155 £110 £55 FOR AMBULANT DISABLED AND WHEELCHAIR PRICING, PLEASE REFER TO PAGE 29 THE NORTH-WEST QUADRANT The North-West Quadrant offers an alternative view of the action in SE7. Situated in the corner of the ground between the North and West Stands, supporters get the best of both worlds, with a perfect view of THE NORTH-WEST QUADRANT the pitch, coupled with raucous nearby atmosphere of the Covered End. Season tickets in the North-West Quadrant start from £355 for adults.

DID YOU KNOW? One of four distinctive floodlight pylons used to stand on the site of the North-West Quadrant. The Valley’s first floodlights were installed in September 1961 and the pylons stood in place until they were replaced when the club returned to SE7 in 1992, with the originals being given to non-League club Biggleswade Town.

MAP & PRICES

EAST STAND EXECUTIVE BOXES

WEST STAND EXECUTIVE BOXES

ADULT OVER 65 / UNDER 21 STUDENT UNDER 18 UNDER 11 ZONE 3 £355 £260 £155 £110 £55

FOR AMBULANT DISABLED AND WHEELCHAIR PRICING, PLEASE REFER TO PAGE 29 THE NORTH STAND Affectionately known as the ‘Covered End’, the North Stand is the area of choice for die-hard Addicks who want to raise their voices and get the singing started. The upper tier is home to the ‘Covered End Choir’ where much of The Valley’s famous atmosphere emanates and offers a superb view of the on-field action from up high. There are also fantastic views from the lower tier, which is closer to the pitch, and are some of the most affordable seats in the entire EFL. Adult season tickets in the North Lower start from just £210, while seats in the North Upper start from £355. DID YOU KNOW? The North Stand has been colloquially known as the Covered End since 1934 when a roof was added to the previously exposed terrace. This was prompted by a game against Bristol Rovers on February 10th, 1934 when it began to rain 15 minutes from time and the 12,875 crowd began to drift away. The club’s owners, Albert and Stanley Gliksten, took notice and immediately made plans to add cover behind the goal.

MAP & PRICES

EAST STAND EXECUTIVE BOXES

WEST STAND EXECUTIVE BOXES ADULT OVER 65 / UNDER 21 STUDENT UNDER 18 UNDER 11 ZONE 3 £355 £260 £155 £110 £55 ZONE 4 £210 £155 £155 £110 £55 THE EAST STAND The east side of The Valley is arguably its most historic and was where one of football’s biggest and most iconic terraces once stood. The modern East Stand is now an impressive single-tiered stand that boasts unobstructed views right across the stadium. It offers three different price points, with some of the best spots to watch in SE7 situated on the halfway line, just as it did in the days of its famous old terrace. Prices start at £355 for adult season tickets.

DID YOU KNOW? The East Stand is built upon the foundations of the vast east terrace which once stood on that side of the ground. The terrace was once one of the biggest in the country and some of its steps, as well as some old crush barriers, can still be seen via a door beneath the stand.

MAP & PRICES EAST STAND EXECUTIVE BOXES

WEST STAND EXECUTIVE BOXES ADULT OVER 65 / UNDER 21 STUDENT UNDER 18 UNDER 11 ZONE 1 £520 £405 £155 £110 £55 ZONE 2 £405 £300 £155 £110 £55 ZONE 3 £355 £260 £155 £110 £55 FOR AMBULANT DISABLED AND WHEELCHAIR PRICING, PLEASE REFER TO PAGE 29 THE FAMILY STAND Charlton is famous for being a family club and the Family Stand is the place to be for parents and their children to cheer on the Addicks. Situated in the north-east area of the ground, the stand provides a friendly environment for the whole family with extras for the kids THE FAMILY STAND including the opportunity to meet Robyn and Sir Valiant, the club’s mascots. Young Fans also get the chance to welcome the teams onto the pitch as a flag bearer prior to kick-off. U11s go free in this area when purchased alongside a full-paying adult. Adult prices start at £210 in the Family Stand.

DID YOU KNOW? There’s a dedicated kiosk just for the Family Stand. Why wander down to the concourse at half-time to get food, drinks or sweets when you can stay in the comfort of your own stand!

MAP & PRICES EAST STAND EXECUTIVE BOXES

WEST STAND EXECUTIVE BOXES ADULT OVER 65 / UNDER 21 STUDENT UNDER 18 UNDER 11 FAMILY £210 £155 £155 £110 £30/FREE*

*UNDER 11S GO FREE IN THE FAMILY STAND WITH A FULL PAYING ADULT

FOR AMBULANT DISABLED AND WHEELCHAIR PRICING, PLEASE REFER TO PAGE 29 HOW TO BUY A NEW SEASON TICKET ONLINE

3. Select the season 19 / 20 19/20 ticket 1. Log in to 2. Once logged in, and click your account click on the season buy If you haven’t purchased with us before then ticket tab, then you will need to register your details. If you have purchased with us but don't know BUY your log in details, enter your email address that is linked with us and then click reset password and we'll send you a reset password link for you to log in. 4. Select the stand, block, row and seat you would like 5. Select the basket to review your order

6. You can change your price class here You will only be able to purchase the correct age category depending on your date of birth you have registered with us.

£

7. Proceed to checkout 8. Agree to our T&Cs, then finally click pay

9. Once payment has been taken, you’ll receive a confirmation email of your booking, and you're done!

*Please note that this process is for a desktop computer HOW TO RENEW A SEASON TICKET ONLINE

3. On the RENEW 3. Select renew page, the season your 18/19 19/20 ticket season 18 / 19 2. Once logged in, 1. Visit and click ticket will buy click on the season booking.cafc.co.uk be held ticket tab, then Log in to your account. for you If you haven’t activated your RENEW online account before, insert your FAN ID (your FAN ID is printed on your 18/19 season ticket) and click reset password. We will then send a reset password link to the email registered to this account so you can access your account

4. Select yes and this will 5. Review convert into a 19/20 your order season ticket

£

6. Proceed to 7. Agree to our T&Cs, checkout and proceed to pay

8. Once payment has been taken, you’ll receive a confirmation email and you’re then sorted for the 2019/20 season *Please note that this process is for a desktop computer HOW TO LINK FRIENDS AND FAMILY ACCOUNTS

Log into your account 1

Click your name in the 2 top-left corner

Click on personal details 3

Manage your 4 relationships Finally, click OK and you should HOW TO LINK FRIENDS AND be linked together, ready to renew or purchase a season/match ticket 8

To purchase your friend’s or family’s ticket(s), you will need to 7 tick the box to allow permission

Follow the steps to link your family 6 or friend

Click on ‘Create a 5 relationship’ tab LOYALTY POINTS As part of the launch of our new ticketing system last summer, the club introduced a loyalty points scheme for the first time.

Loyalty points, which work on a two-year cycle, reward Charlton fans for their support by providing them with ticket priority for in-demand away and cup matches.

Every time a fan attends a Charlton game, they will earn loyalty points, providing they have purchased their tickets in advance using their Fan ID (previously CON number).

The below table explains how many loyalty points fans will earn for each match they attend if the tickets are registered to their Fan IDs. SEASON TICKET 230 POINTS HALF SEASON TICKET 110 POINTS* HOME LEAGUE MATCH (MATCH TICKET) 10 POINTS HOME LEAGUE MATCH (MATCH TICKET PURCHASED ON MATCHDAY BEFORE 2PM) 5 POINTS HOME CUP MATCH 5 POINTS AWAY LEAGUE MATCH 10 POINTS AWAY CUP MATCH 5 POINTS *Dependant on how many games are included in the Half Season Ticket FOR THE YOUNGER FANS... VALLEY EXPERIENCES KIDS PARTIES • A private tour of The Valley • Fun in our Family Activity Zone • Party bags for your party guests • Food in one of our lounges for party guests • Tickets to the match for you and your party guests • Free Charlton Athletic home shirt for the birthday boy or girl • Plus, lots more fun!

PITCHSIDE EXPERIENCE • Pitchside photograph with your favourite player • Visit the home dugout • Signed Charlton football • PA announcement before the match • One adult and one junior ticket in the Family Stand • One matchday programme

MATCHDAY MASCOT • The latest child’s full home kit • A visit to the home dressing room • Warm up on The Valley pitch • Behind-the-scenes tour • A bumper goodie bag • Feature in the matchday programme • Two adult and one junior ticket • A souvenir photograph with the two team captains and the match officials FOR MORE DETAILS ON THESE AND ALL OF OUR VALLEY EXPERIENCES PLEASE VISIT WWW.CAFC.CO.UK FREEFREE YOUNGYOUNG REDSREDS MEMBERSHIPMEMBERSHIP FORFOR ALLALL UNDERUNDER 1818 SEASONSEASON TICKETTICKET HOLDERSHOLDERS this includes: • Membership pack & card • Invites to All Events • Monthly Newsletter • Christmas Card PREMIUM membership just £20! ALL EVENTS ARE PRE-PAID FOR WITH THE PREMIUM MEMBERSHIP AND YOU ARE INVITED TO BE PART OF THE YOUNG REDS 2019/20 TEAM PHOTO SAVE MONEY ON MASCOT AND PITCHSIDE EXPERIENCE PACKAGES

PACKAGE INCLUDES • Welcome pack & gift • Birthday & Christmas card • Soft play event • Christmas party • Exclusive discounts • And much more...

PACKAGE INCLUDES • Welcome pack & gift • Open training session at The Valley • Birthday & Christmas card • Tournament on the famous Valley pitch • Stadium tour of The Valley • Chance to be official mascot • Exclusive discounts • And much more...

PACKAGE INCLUDES • Welcome pack & gift • Q&A session with first-team players • Birthday & Christmas card • Tournament on the famous Valley pitch • Work experience opportunities • Exclusive discounts • And much more... CHARLTON ATHLETIC FC FREE FANS’ BAR • Located in the North Stand • Holds 700 fans • Family friendly • A private tour of The Valley environment • Fun in our Family Activity Zone • Party bags for your party guests • Entry before and • Food in one of our lounges for party guests after the game • Tickets to the match for you and your party guests • Free Charlton Athletic home shirt for the birthday boy or girl • Panoramic views of • Plus, lots more fun! the Valley turf For more details go to • Showing early and late fixtures WWW.CAFC.CO.UK FAMILY ACTIVITY ZONE Join us in the Family Activity Zone every Saturday home matchday from 1:15PM - 2:30PM to enjoy a host of activities including... • TABLE FOOTBALL • TABLE TENNIS • OUR FOOTBALL CAGE • XBOX • FOOTBALL TARGET INFLATABLE • AND MUCH MORE! HOSPITALITY 2019/20 LIMITLESS OPPORTUNITIES IT’S MORE THAN JUST A FOOTBALL MATCH

We have a wide range of packages available, starting from just £25 per person +VAT

EMAIL: [email protected] TEL: 020 8333 4050 ONLINE: BOOKING.CAFC.CO.UK Supporting Charlton’s Academy 30 Years of Valley Gold JOIN TODAY AT: WEB: WWW.VALLEYGOLD.ORG.UK EMAIL: [email protected] TEL: 0208 244 7771 Application forms can also be found at the West Stand ticket office CHARLTON’S PREMIUM AUDIO AND VIDEO SUBSCRIPTION SERVICE

ListenLIVE to live audio COMMENTARY commentary of every first-team match – home and away – of the season

WatchHIGHLIGHTS quick-fire & extended match highlights of every Charlton first-team match

GetARCHIVE lost in Valley Pass’ unrivalled Charlton archive, which boasts highlights of every first-team match from the past three decades

HearFEATURES from the likes of Clive Mendonca, Alan Curbishley & Keith Peacock as they wind back the clock to tell their Valley Stories

WatchINTERVIEWS exclusive interviews and get first access to all of the Addicks’ pre & post-match press conferences

WatchACADEMY the goals from Charlton’s high-flying U23s and U18s teams

GetWOMEN’S all of the highlights and match reactionTEAM from the Charlton women’s team throughout the season visit booking.cafc.co.uk to sign up for Valley Pass TRAVELLING BY CAR OR TRAIN? WHY DO THAT WHEN WE HAVE SOMETHING BETTER! VALLEY EXPRESS ONLY £210 PER SEASON LESS THAN £10 PER MATCH!

Travel to every home league match in 2019/20 from all over Kent and parts of Sussex & Surrey. Visit booking.cafc.co.uk or email [email protected]

For an additional £25, To buy yours, secure your place at every Charlton Athletic Women’s please visit home league match booking.cafc.co.uk HALF DAY DELEGATE RATE FROM £20 PP T&C APPLIES INCLUDING LUNCH FOR MORE INFORMATION CALL 020 8333 4040 EMAIL [email protected]

WHY DON'T YOU CLICK AND COLLECT?

VISIT: CLUBSHOP.CAFC.CO.UK STADIUM

For an additional £25 secure your place at every TOURSCome and visit behind the scenes Charlton Athletic Women’s Team’s home league matches at The Valley

To buy yours, please visit booking.cafc.co.uk

From £15 BOOK ONLINE AT per person booking.cafc.co.uk GROUND MAP & PRICES

Charlton once again will remain one of the most affordable teams to follow in the entire EFL in 2019/20 with season ticket prices starting from just £210.

In order to purchase season tickets at the best value possible, supporters will need to ensure they have booked their seats before the early-bird deadline on Monday, May 6th 2019 at midnight.

EAST STAND EXECUTIVE BOXES

WEST STAND EXECUTIVE BOXES

ADULT ADULT ADULT OVER 65 / OVER 65 / UNDER 21 OVER 65 / UNDER 21 STUDENT UNDER 18 UNDER 11 DISABLED WHEELCHAIR UNDER 21 DISABLED WHEELCHAIR ZONE 1 £520 £300 £290 £405 £200 £195 £155 £110 £55 ZONE 2 £405 £290 £290 £300 £195 £195 £155 £110 £55 ZONE 3 £355 £290 £290 £260 £195 £195 £155 £110 £55 ZONE 4/ £210 £210 £210 £155 £155 £155 £155 £110 £30/FREE* FAMILY

• *Under 11s go free in the Family Stand with a full paying adult. Standard under 11s will cost £30 in the Family Stand and £55 in the North Lower. • Please note all disabled tickets come with a free carer ticket. • Family Stand and East Stand wheelchair prices are charged at Zone 4 pricing.

You can purchase your season tickets using the V12 Finance option at www.v12seasonticketfinance.co.uk There is a £20 admin fee for a four month plan and a £29 admin fee for a 10 month plan. FREQUENTLY ASKED QUESTIONS 1. WHEN CAN I BUY MY SEASON TICKET? Season tickets will go on sale from 10 AM on Saturday, April 13th. They can be purchased in person, by phone and by post. Please visit booking.cafc.co.uk to purchase yours online. 2. WHAT IS THE CHEAPEST SEASON TICKET I CAN BUY? The cheapest season tickets at The Valley are located in the North Lower and the Family Stand and are priced at*: · Adult – £210 (£9.13 per league game) · Concessions £155 (over 65, under 21 and students) · Under 18s – £110 (£4.78 per league game) · Under 11s – free with a full paying adult in the Family Stand *Please note this is early-bird pricing. 3. I CAN’T AFFORD TO PAY FOR A SEASON TICKET ALL IN ONE GO, IS THERE AN ALTERNATIVE OPTION? Yes. The option to spread the cost of your Season Ticket over 4 or 10 months is available with V12 Finance. Subject to credit checks. 4. HOW DO I RENEW MY EXISTING SEASON TICKET SEAT? The easiest way to renew your season ticket is to purchase online by visiting booking.cafc.co.uk We have included help-to guides for you in this brochure. They can also be purchased in person, by phone and by post. 5. HOW DO I RENEW MORE THAN ONE SEASON TICKET IN THE SAME TRANSACTION? Please see pages 16 - 17 for our guide on how to link your friends and family, once you have linked your friends/family to your account you will have no problem renewing all season tickets in one transaction. 6. WHY DO I RECEIVE AN ERROR MESSAGE WHEN PURCHASING A CONCESSION/JUNIOR SEASON TICKET ONLINE? Our system will be able to recognise which age category you qualify for and will only allow you to purchase that price category. Therefore, if you try to purchase an incorrect price class for the person that is allocated to that season ticket, you will receive an error. If your data is incorrect, please email [email protected] with your proof of age, and we will then be able to update your account. 7. WHEN WILL I RECEIVE MY SEASON TICKET CARD? Our aim is to have all season ticket cards delivered at least two weeks prior to the first home league game of the season. 8. CAN I UPGRADE MY SEASON TICKET FOR INDIVIDUAL GAMES? Yes. Fans who wish to upgrade a season ticket will need to come to the ticket office or call the ticket office on 03330 14 44 44. Please note fans are only able to upgrade their season ticket a maximum of three times per season.

9. AS A SEASON TICKET HOLDER, CAN I MOVE MY SEAT FOR INDIVIDUAL GAMES? Yes. Fans who wish to move a season ticket will need to come to the ticket office or call on 03330 14 44 44. Please note fans are only able to move their season ticket a maximum of three times per season and would be expected to pay the difference in price if they choose to sit in a more expensive area for any of those games. 10. WHEN WILL I RECEIVE MY LOYALTY POINTS FOR MY SEASON TICKET? Loyalty points will be allocated within 24 hours after you have purchased your 2019/20 season ticket. 11. MY FRIEND WANTS TO USE MY SEASON TICKET FOR A MATCH, IS THIS POSSIBLE? Yes, we would advise fans to contact the ticket office to have a paper ticket printed.

12. I AM A 2018/19 SEASON TICKET HOLDER. WHEN DO I HAVE TO RENEW BY TO MAKE SURE I KEEP THE SAME SEAT FOR NEXT SEASON? You can renew your season ticket from Saturday, April 13th. Existing season ticket holders will have their seats reserved until the close season and an exact date for when they will be held until will be published on cafc.co.uk in the coming weeks. 13. WHY CAN’T I SEE MY SEASON TICKET UNDER MY ACCOUNT WHEN I HAVE LOGGED IN? It is possible that you may have more than one active account on the club’s ticketing system. To see your season ticket online, you need to check that the FAN ID number at the top of your online account is the same as the one on your season ticket card. If not, you have a ‘double account’.

The best way to resolve this is to log out of the account and then log in again by entering the Fan ID that is printed on your season ticket card and clicking reset password. You will be sent a reset password email and can update your password and then log into your correct account, which will have your season ticket attached to it. 14. WHY CAN’T I PURCHASE A STUDENT SEASON TICKET? This will be because you are not registered as a student on our system. To do this, please email a copy of your student ID (that includes an expiry date) to [email protected] we will then contact you once your account is active and you will then be able to purchase a student season ticket. 2019/20 APPLICATION FORM For Season Ticket T&Cs please visit www.cafc.co.uk YOUR DETAILS FAN ID: DATE OF BIRTH:

TITLE: FIRST NAME: SURNAME:

ADDRESS:

DAYTIME TEL NO: PLEASE TICK APPROPRIATE BOX: ADULT OVER 65 UNDER 21 HOME TEL NO: UNDER 18 UNDER 11 CARER STUDENT AMBULANT DISABLED MOBILE NO: WHEELCHAIR DISABLED EMAIL ADDRESS:

ZONE: STAND & BLOCK: ROW: SEAT:

PAYMENT DETAILS PLEASE TICK: CHEQUE ( PAYABLE TO CAFC LTD ) CASH ( NOT VIA POST )

Please note that we cannot accept payment OR PLEASE DEBIT MY: VISA MASTERCARD by either American Express or Visa Electron

CARD NUMBER: EXPIRY DATE: / ISSUE NO: SECURITY CODE:

IF THE CARDHOLDER IS SOMEONE OTHER THAN THE APPLICANT PLEASE PROVIDE THAT PERSON’S DETAILS BELOW:

NAME ON CARD:

ADDRESS:

POSTCODE:

SIGNED: DATE:

DESIRED VALLEY EXPRESS PICK-UP POINT: ADDITIONAL OPTIONS VALLEY EXPRESS £210 CAR PARK £800 WOMEN’S TEAM £25 VALLEY PASS £60

VALLEY GOLD DISCOUNT –£15 TOTAL: £ ...... VALLEY GOLD NO: ...... 2019/20 SEASON TICKET HOW TO BUY

ONLINE booking.cafc.co.uk

POST OR IN PERSON The Valley, Floyd Road, London SE7 8BL

TELEPHONE 03330 14 44 44

FINANCE www.v12seasonticketfinance.co.uk

WWW.CAFC.CO.UK