Singapore Infocomm Technology Federation Annual Report 2009|2010 2
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Singapore infocomm Technology Federation Annual Report 2009|2010 2 SiTF MatchiT, a direct derivative of Project Optimus, is a new web service that matches the requestor’s business IT needs to the relevant solution providers in a timely and efficient manner. For more information, please refer to Project Optimus (Page 24). 3 www.sitf.org.sg Annual Report 2009 | 2010 Contents 6 Chairman’s Message 8 Council Members 10 Highlights of 2009/2010 11 Executive Director’s Message 12 The SiTF Secretariat 14 Key Initiatives & Events 16 ICT Business Outlook Forum 2010 18 EnterpriseIT 2010 20 Infocomm Singapore Centres 22 Meet the Members 24 Project Optimus & MatchiT 26 SITEX 2009 28 SiTF Awards & APICTA Awards 30 SiTF Golf Classic 2010 32 Spinning Singapore 2010 34 Trade Missions & International Collaboration 36 UPClose Connexions 4 38 SiTF Chapter Reports 40 Digital Media 42 eGovernment 44 Best Sourcing 45 eLearning 46 Green IT Pro-tem 48 Security & Governance 50 Service Oriented Architecture/Cloud Computing 52 Singapore Enterprise 54 Wireless 5 www.sitf.org.sg Annual Report 2009 | 2010 Mission & Strategy SiTF’s mission is to serve as the voice of the Singapore infocomm industry and to deliver value by providing our members with opportunities to strengthen their capabilities, increase their market presence and extend their business reach. To achieve our objectives, we adopt a six-pronged approach which comprises: Marketing We help to create greater awareness of our members’ products, services and solutions, thereby helping them to increase both mindshare and marketshare. Sharing of business intelligence We provide members with insights into the latest market trends and developments, so that they are better positioned to capitalise on new business opportunities. Education and development We work with our members to enhance their knowledge base and develop their organisational capabilities. Networking and business opportunities We provide networking opportunities for our members, paving the way for them to collaborate and establish new partnerships. Internationalisation We help open doors for our members to venture into regional and international markets. Representation We provide leadership and give a voice to the infocomm industry so that our members’ views may be heard at the national and international level. 6 Chairman’s Message TAN YEN YEN Chairman Vice President & Managing Director Hewlett-Packard Singapore (Sales) Pte Ltd iTF plays an important role within the half of the companies expecting growth of Singapore infocomm arena as a voice between 5 and 20 per cent. Sof the industry and as a platform for market creation and promoting innovation. However, recruiting and retaining talent In the past year, as the global economy remained one of the top business concerns lurched forward on an uneven trajectory, facing the respondents. In light of this, SiTF we have continued to focus on these three has voiced its support for the Government’s areas in order to steer a steady course for Budget 2010 measures to boost the workforce the local infocomm industry and to reinforce with training and innovation Investments. the position of ICT as a strategic pillar of the We have also urged the Government to Singapore economy. continue to press ahead with programmes that encourage market creation, such as investing To capture the sentiments of the infocomm in ICT infrastructure and further supporting industry in order to better represent its views, companies in pursuing new technologies. we conducted a survey in February 2010 to find out the 2010 business outlook of the Singapore On our part, SiTF has been ramping up efforts in ICT industry. The study, which 100 business market creation in order to give our members a leaders of the ICT industry of multinational head start in the revitalised economy. As part companies (MNCs) and infocomm Local of Project Optimus, which is aimed at helping Enterprises (iLEs) responded to, found that industries to harness infocomm technologies the local ICT industry remained cautiously to boost productivity and enhance their optimistic business performance, we have introduced an online tool called MatchiT to match businesses’ About 82 per cent of respondents expected IT needs with relevant solution providers in a their businesses to grow in the 12 months timely and efficient manner. following the survey as compared to only 60 per cent in October 2008, with more than Our Infocomm Singapore Centres (ISCs) in 7 www.sitf.org.sg Annual Report 2009 | 2010 Shanghai and Hangzhou have also been active efforts. We have also renamed the Service- in promoting business-matching events and Oriented Architecture Chapter as the Cloud initiatives. In September 2009, ISC organised the Computing Chapter in line with the evolution participation of a Singapore delegation at the of this vibrant sector of the IT industry. 2009 Hangzhou Electronics & Information Fair and in April 2010, it led a Singapore delegation SiTF will continue to scan the business to Chengdu and Chongqing to explore business technology landscape for emerging opportunities and partnerships. opportunities and seek inputs from our members on how best to respond to them. To promote innovation, the SiTF Mentorship Programme (SMP), which was launched in The fact that we have successfully navigated 2008, continued to provide opportunities for the recent economic turmoil is thanks in no individuals or start-ups to embark on research small part to all the stakeholders involved. For and development and to develop Proof of this, I would like to express my appreciation Concept for innovative ideas in the digital to Council Members for lending their insights media arena. and expertise, to members for their invaluable support and not least of all to the Secretariat for We are pleased to announce that more than 14 their continued efforts in keeping up the good projects have been supported under SMP to work of SiTF. date, backed by industry drivers such as Nokia and SingTel and with the support of the Media On behalf of the SiTF Council, I assure you that Development Authority’s Interactive Digital we will continue to put in our best in leading Media R&D Programme Office. the infocomm industry in the quest to increase both mindshare and marketshare in Singapore In 2009, we also received a record 117 and beyond. nominations for the SiTF Awards, which give recognition to innovative products and services developed in Singapore. The number of entries received was a big increase over the 71 received in 2008. The SiTF Award winners also did us proud at the annual Asia-Pacific ICT Alliance Awards in Melbourne, where they emerged top in three categories and received three other Merit Awards. As we go forward, it is important that SiTF continues to evolve to ensure that we remain relevant in the face of the rapid changes that characterise our industry. Reflecting emerging industry trends and concerns, we have formed a Green IT Pro-tem Chapter to raise awareness regarding the adoption of environmentally-conscious best Tan Yen Yen practices and to spearhead and drive green Chairman 8 The SiTF Council Chairman 1st Vice Chairman TAN YEN YEN FRANK koo Vice President & Managing Director Managing Director Oracle Corporation Hewlett-Packard Singapore Singapore Pte Ltd (Sales) Pte Ltd 2nd Vice Chairman Honorary Secretary Honorary Treasurer EDDIE CHAU SHIRLEY wonG LIM SENG konG Founder/Chief Executive Officer Managing Director Vice President, Global Accounts Brandtology Pte Ltd BT Frontline Pte Ltd Singapore Telecommunications Ltd Councillor Councillor Councillor Councillor FOO JONG TONG CRAIG JOHN GLEDHILL YOW TAU KEON WILLIAM CLAXton Asia Pacific Regional Executive Vice President Managing Director Technical Director IBM Singapore Pte Ltd Cisco Consumer Products APJ 1-Net Singapore Pte Ltd Iterate Pte Ltd Cisco Consumer Products Pte Ltd Councillor Councillor Councillor Councillor JESSICA TAN NG TIAN BENG HOWIE LAU LIM ENG Managing Director General Manager Vice President & General Manager Chief Executive Officer Microsoft Operations Pte Ltd South Asia ASEAN NCS Pte Ltd Member of Parliament East Coast Dell Global B. V. Lenovo (Singapore) Pte Ltd Group Representative (Singapore Branch) Committee (GRC) 9 www.sitf.org.sg Annual Report 2009 | 2010 Councillor Councillor Councillor Councillor NG CHONG KHIM TAN SIAN LIP & Chairman, Green IT Chapter (Pro-tem) & Chairman, Best Sourcing Chapter Deputy President Vice President TEO LAY LIM CHARLES FAN (Corporate Services & Marketing) Solutions & Technology Country Managing Director Chief Executive Officer Singapore Technologies CrimsonLogic Pte Ltd Accenture Pte Ltd Opus IT Services Pte Ltd Electronics Limited Councillor (co-opted) Councillor (co-opted) Councillor (co-opted) Councillor (co-opted) & Chairman, Digital Media Chapter & Chairman, eLearning Chapter & Chairman, Singapore & Chairman, Security & MARK RANDOLPH TAY CHOR TER Enterprise Chapter Governance Chapter Fellow of the Technical Staff & Director Chief Executive Officer ERIC SNG wonG loke yeow Singapore Innovation Center e2Learn Pte Ltd Chief Executive Officer ArcSight Evangelist Motorola Inc S&I Systems Pte Ltd & Regional Director Marketing (JAPAC) ArcSight Singapore Pte Limited Councillor (co-opted) Councillor (co-opted) Councillor (co-opted) Councillor (co-opted) & Chairman, Service Oriented & Chairman, Wireless Chapter & Acting Chairman, & Chairman, eGovernment Chapter Architecture Chapter KEN CHUA eGovernment Chapter (from July 2009 to December 2009) KENDRICK LEE Chief Executive Officer (w.e.f January