Survival Guide Exchange Students 2018/2019 Index @City 7

WELCOME!

SURVIVAL GUIDE EXCHANGE STUDENTS 2018/2019 INDEX @CITY 7

# Housing 7

# Immigration procedures 7 Codice Fiscale (“Fiscal Code”) 7 European Union Citizens 8 Residence Permit 1st Application 9 (non-EU Citizens) Residence Permit Renewal 12 Residence Permit Sample Payment Form 13 Sample: € 70,46 Sample Payment Form 13

# Health 13 Hospitals 13 Insurance 14 Sample: National Health Service Payment Form 17

# Services 18 Banking and Post Offices 18 Telephone Services 18 Food 19 Sports Facilities 19 Laundrettes 19 Tools for Industrial Models 20 Leisure 20 Events 20

# Travelling 20 Public Transport 20 Bike Sharing 22 Shuttles 22 Railway 22 Car Parking 22 Taxi 22 MAPS 23

@POLITO 27

# Facilities 27 Campuses 27 Student Canteens 27 Computer Labs 28 PoliTO Wi-Fi 28 Study Rooms 28 Bookshops 28 Faxes and Photocopies 28 Libraries 29 Politecnico Medical Service 29 Politecnico confidential counsellor 29 Polincontri Association 29 Student Associations 29

# Education 30 Credit system 30 Grades 31 Exams’ rules 31

# Documents 31 Transcript of records, declaration of stay and certificates 31 Documents’ legalization 33

# Tools 33 The Smart Card (Tessera studenti) 33 Portale della Didattica 33 PoliTO email account and the Ticketing service 33

Take a look at the MAPS and CHECKLIST special section! @ACADEMICS 34

# aT YOur arrIvaL 34 Enrollment: steps to follow 34 External taxes 34 Learning Agreement 34

# DURING YOUR STAY 35 Learning Italian 35 Extension of stay 36 Double Degree graduation for Bachelor of Science 36 students @PoliTO Double Degree graduation for Master of Science 36 students @PoliTO Internship information 37 Part-Time jobs (only for Double Degree) 38

# at your departure 38 Academic conclusion of your mobility: steps to follow 38

# Practical info 39 Safety rules 39 Emergency numbers 39

Deadlines & holidays 40 PoliTO contacts 41 Academic glossary 42 Glossary 44

Notes 46 CHECKLIST 48

Important Glossary Contacts Dates Notes info 6 @city that is usually sent by the company via mail (depending on the bill type). Flats are usually completely furnished. # HOUSING Linen and bath-towels are not provided Here you can find all the information by landlords but usually there are you need about hostels for a short mattresses, pillows and blankets. stay along with some useful advice for renting an apartment www.studyintorino.it/ # IMMIGRATION information/accomodation/ PROCEDURES

Generally the minimum timeframe >Codice Fiscale (“Fiscal Code”) for a booking in a hall of residence The codice fiscale (“fiscal code” o “tax or in an apartment is 5-6 months. code”) is a code made up of letters PLEASE NOTE - We advise and numbers on the basis of your first you not to contact private name, family name, date and place of agencies as they might have birth and it is used by the Italian public high commissions (usually a administration in order to identify each non-refundable 2-month rent). citizen living in Italy. All European and By law, a landlord must provide the non-European citizens staying in our tenant with a contract copy stating country need to have their own. the rent duration, the amount and The codice fiscale is necessary in order when it is payable. to enrol at Politecnico, to apply for the You should read through the contract residence permit, open a bank account, very carefully and be sure that you enter into a tenancy agreement, receive have understood all the terms and a scholarship payment, earn a salary and conditions. The typical rent agreement, carry out other procedures or activities. in terms of expenditure, involves: If available, you can apply for it to • a deposit, usually the equivalent the Italian diplomatic representation of two/three-month rent (the deposit (embassy or consulate) in your home is refundable at the end of the rental country, before coming to Italy. agreement, subject to deductions for any damage or outstanding debts); • one-month rent advance payment. The rent amount can vary depending on the area, the flat condition (etc.), but you can expect to pay on average about € 250/350 per month for a single room and about € 200/280 per month per person for a twin room. Sometimes all the bills (heating, electricity, water, gas and cleaning) are included in the rent. Please check in which campus In other cases the rent can be lower, but your courses will be held you have to add to it the cost of all the before proceeding utilities. Bills can be paid at the nearest with the accommodation search post office or bank by using the fee form

7 Otherwise, you have to apply for it >European Union Citizens straight away after arrival. The office that issues it in Italy is called “Agenzia Citizens from countries that belong delle Entrate” – VAT / Tax Office. to the European Union (since April Usually in September the Tax Office the 11th, 2007) must not apply for the service is available in the International residence permit. Three months after Affairs Department. The rest of the arrival you have to go to your local year, in order to obtain your Italian Register Office (Anagrafe) if you are “fiscal code” you will have to go to one going to spend more than three months of the local Tax Offices (Uffici Locali in Italy and apply for a “temporary dell’Agenzia delle Entrate). registration” (iscrizione all’anagrafe della popolazione temporanea) Required documentation: by submitting your: • your passport or identity card • ID card • non-EU students: a photocopy of your • European health card (TEAM) passport data page and of the visa • codice fiscale page • enrolment certificate • EU students: a copy of your ID card The application can only be submitted The application form is available at by appointment, four months after the Foreign Citizens Office. The codice arrival. Please set an appointment fiscale is issued immediately when you with the Anagrafe office staff by are attended and it is free of charge. going to Anagrafe in person or by emailing: prenotazioni.anagrafe@ If your codice fiscale card is lost or gets comune.torino.it. You have to include stolen, you can apply for a duplicate your personal details in your request at the local Tax Office. In September such as your full name, date and students have to apply for the codice place of birth, citizenship, current fiscale in our International Department address. We remind you that this where the Tax Office service is registration is not compulsory if you available every day. are residing temporarily in Turin and do not wish to register. For further information on this application please visit the Anagrafe website (only Italian version): http:// www.comune.torino.it/servizi-civici/ VAT / Tax Offices moduli/residenzatemporanea/ Corso Bolzano, 30 Via Paolo Veronese, 199/A Via Sidoli, 35 Anagrafe Centrale Via Padova, 78 Via Della Consolata, 23 These offices are open from Monday Open from Monday to Thursday to Thursday from 9.00 a.m. to 1.15 p.m. 8.15 a.m. - 3.00 p.m. and on Mondays, Tuesdays and Wednesdays Friday 8.15 a.m. - 1.50 p.m. also from 2.30 to 3.30 p.m. Fridays from 9.00 a.m. to 1.00 p.m. Saturdays closed.

The CODICE FISCALE (“fiscal code”) is the first thing you have to obtain after arrival

8 Sample email: >Residence Permit “Gentilissimi, desidero prendere 1st Application (non-EU Citizens) un appuntamento per fare l’iscrizione all’anagrafe della popolazione temporanea Non-EU citizens spending more e vi chiederei cortesemente di fornirmi than 90 days in Italy have to apply la lista della documentazione richiesta. for the residence permit within 8 Le mie generalità sono: [FAMILY NAME, First Name] working days after arrival. We remind Luogo di nascita: [place of birth (country)] you that non-EU students with a Data di nascita: [date of birth] study residence permit are allowed Cittadinanza: [citizenship] to work for a maximum of 20 hours Indirizzo: [current address in Italy] a week (totally 1040 hours/year). Ringraziandovi per la disponibilità, Non-EU citizens have to submit the invio cordiali saluti.” residence permit application at any [Readable Signature or your full name] post office where there is a “Sportello People with double nationality (Italian Amico” counter. In order to collect or EU + non-EU citizenship) don’t have to the application kit and for support in apply for the residence permit since they filling in the application form please have to enter Italy by using their Italian go to box office no. 12 in the or EU passport. For all administrative International Affairs Area, where procedures both inside and outside some cultural mediators will attend Politecnico (registration, enrolment, you. The total cost for a one-year codice fiscale application, Anagrafe and study residence permit is between Register Office procedures, etc.) you € 250 and € 300 (depending on have to use your Italian or European the health insurance type you passport which you used for entering choose). You have to gather the Italy. Other Anagrafe Offices in Torino: following documentation: www.comune.torino.it/guide/anagrafe/

Your passport • 2 photocopies of the page of your passport containing your personal data Passport copies • 1 photocopy of the page of your visa for Italy • 1 photocopy of the passport pages containing stamps/other visas A € 16,00 duty stamp (marca da bollo) You have to buy it at the Tobacconist’s (Tabaccheria shop)

A photocopy of your “codice fiscale” (“fiscal code”) Invitation letter reporting the course in which you are A photocopy of the Politecnico enrolled, stamped by the Italian Consulate/Embassy in your invitation letter home country - when your visa was issued Attesting the enrolment in Politecnico di Torino; you can print it from “Autocertificazione” your personal page on Portale della Didattica by clicking on Segreteria (enrolment self-declaration) online - Certificati - Stampa autocertificazioni - Stampa (print and sign it) • photocopy of a scholarship letter if you have it; otherwise, Income proof copy • a self-declaration on your income (you can fill in a form available at our or self-declaration office desks no. 1 and 2 autocertificazione( sui mezzi di sostentamento)

Health insurance copy Please check chapter ‘Health > Insurance >> Non-EU Citizens’

We advise you to keep a copy of all your documents and certificates (health insurance card, contract or payment receipt, residence permit, residence permit, renewal receipt, passport/ID card, codice fiscale, etc.)

9 because if we receive a letter from You have to apply the police about your residence permit, for the residence permit we will contact you on that account. within 8 working days Please remember to always after arrival carry with you the postal receipt and your passport, until your residence permit is issued. During the month of September and for At the post office you will be given a few weeks in February, some cultural an appointment (day and time) for mediators are available everyday, the fingerprinting at the Immigration from Monday to Friday from 9:00 a.m. Office (in corso Verona 4). to 11:30 a.m. During the rest of the year, our mediators are on duty twice On this appointment you will have a week, usually on Tuesdays and to bring with you four identical Fridays, from 9:00 a.m. to 11:30 a.m. passport photos and all the original documents whose copies you After filling out the application enclosed in the application envelope, form with the help of our mediators, including any document that could the application has to be handed be missing from your application. in within a maximum of 2/3 days at any post office where there is It is mandatory to go and a “Sportello Amico” counter. get fingerprinted on the day and at the time indicated The postal expenses amount to € 30. in the appointment sheet You will also have to pay € 70,46 issued by the post office. The in order to obtain the electronic immigration office stops the residence permit card (the paying- applications of the students in slip is given by the cultural who missed the fingerprinting. mediators at box office no. 12). If you are spending more than one year The Poste Italiane employer will check in Italy, on this appointment you will your passport (please do not seal the have to sign an “integration agreement”. application envelope) and will give From the Ministry information brochure: you a receipt (assicurata) containing a USER ID and a PASSWORD. “[...] Through the signing of the Thanks to the USER ID and the agreement, foreign nationals undertake PASSWORD found on your postal to achieve specific integration objectives receipt, you will be able to check the that shall be fulfilled during the period of status of your application not only validity of the residence permit”: through the Foreign Citizens Office, • acquiring a sufficient knowledge of but also on the following website the Italian language (A2 level)*; www.portaleimmigrazione.it (click • acquiring a sufficient knowledge of on the “Area riservata stranieri” the Italian civic culture**; icon – bottom right – then enter your • guaranteeing the fulfillment of PASSWORD and your USER ID). compulsory education for minors. You can check if your residence permit is ready for collection at this link: www.poliziadistato.it/articolo/15002 by entering your PASSWORD (the one on your postal receipt). Please remember to carry with you the postal receipt You are advised to check frequently and your passport your Politecnico email account ([email protected]) at all times until your residence permit is issued

10 […while] the State undertakes to support Address Office hours the integration process of foreign nationals.” Via d’Ovidio 8 MONDAY - FRIDAY 8.20 – 1.35 p.m. * the Italian language exam taken at Politecnico Politecnico can replace the official Italian language SATURDAY certificate, provided that its level is at least A2. 8.20 – 12.35 p.m. ** the training session on civic education and Via Alfieri 10 MONDAY - FRIDAY life in Italy is replaced by your enrolment self- Piazza San Carlo 8.20 a.m. – 7.05 p.m. declaration. (Centre of Torino) SATURDAY If you wish to participate in the Italian 8.20 a.m – 12.35 p.m. language course and the training session It is also possible to get free assistance on civic education and life in Italy, a list for the residence permit application of the relevant schools is available at the at any of the following aid offices Foreign Citizens Office (desks no. 1 and (patronati) in Torino: 2). These courses are free of charge. Two years after your entry to Italy, you will receive a letter from the Immigration Name Contacts one-stop shop (Sportello Unico per CGIL- INCA Via Pedrotti, 5 - Torino l’Immigrazione) to the address you gave T 011 2442399 for the first residence permit application. @ [email protected] If you don’t submit the Italian language Opening time: and the civic culture/enrolment proofs Monday, Tuesday, within a year, you will receive another Thursday and Friday letter soliciting you to do it as soon as 2.30 p.m. – 6.00 p.m. possible, otherwise you will be forced Wednesday closed. to leave the country if you don’t reach Telephone booking required 30 points. Via Perrone 3 bis/A Failure to provide the required proofs will ACLI result in a reduction of fifteen out of the Telephone booking required sixteen points awarded upon signing the by calling number agreement. The integration agreement 011.5712763 or through the webpage: “points” officially are called “credits”, http://planner.patronato.acli. but they do not have to be confused it/prenota/ with the exam credits, as they don’t regard your study career, but only your ACLI - Corso Palermo, 116/a residence permit (http://www1.interno. SPORTELLO T 011 2474356 gov.it/mininterno/export/sites/default/ IMMIGRA- it/sezioni/sala_stampa/speciali/accordo_ Tuesday, Thursday, Friday integrazione/accordi_e_brochure.html). ZIONE 9.00 a.m. – 12.00 p.m. You are strongly advised to check PATRONATO Via Onorato Vigliani, 123 the status of your residence permit INAC T 011 6164201 / +7 application about 3 weeks after the Opening time: fingerprinting. Usually about one month From Monday to Friday and a half after the fingerprinting, 9.00 a.m. - 1.00 p.m. the residence permit will be ready for 2.00 p.m. - 5.00 p.m. collection at the Immigration Office in Telephone booking corso Verona 4. Please find below the recommended addresses of some post offices with a “Sportello Amico” counter:

11 Via Arcivescovado, 9 USB Corso Tassoni, 37/B T 011 5628892 T 011 655454 Opening time: @ [email protected] Tuesday 09.00 a.m. – 1.00 p.m. (Please address the message Wednesday 2.00 p.m. – 5.00 p.m. to Sportello Migranti) Friday 9.00 a.m. – 1.00 p.m. From Monday to Friday By appointment (also outside 9.30 a.m. – 1.30 p.m. (only of the official opening time) by booking in the afternoon) Wednesday also SIAM MCL Via Pietro Micca, 21 1.30 p.m. – 5.30 p.m. 2nd floor T 011 543483 CITTà DI Via Bologna 51 From Monday to Thursday TORINO – T 011 01120095 9.00 a.m. – 12.30 p.m. SERVIZIO 011 01120088 2.30 p.m. – 5.30 p.m. STRANIERI Mon / Wed / Thu / Fri Friday 9.00 a.m. – 12.30 p.m. E NOMADI 9.00 a.m. -12.30 p.m. Telephone booking required Tuesday 2.00 p.m. - 5.00 p.m. Telephone booking required UIL – ITAL Via Bologna, 9 T 011 2417103 F 011 2417123 For information on the requirements for From Monday to Friday the residence permit renewal application 9.00 a.m. - 1.00 p.m. please report to the Foreign Citizens 2.00 p.m. - 4.00 p.m. Office, desks no. 1 and 2. If you are holding the postal Via Bologna, 11 receipt for the residence permit T 011 2417121 renewal you can leave and 011 2417123 F re-enter Italy, provided that: From Monday to Friday 9.00 a.m. - 12.00 p.m. • you are holding a valid passport, the 2.30 p.m. - 5.00 p.m. postal receipt and the expiring/expired original residence permit; • the travel does not include stopovers in >Residence Permit Renewal other Schengen countries. You can renew your residence permit no Also in this case, if you are travelling earlier than 30 days before its expiration. abroad in the Schengen Area or to By law you have to apply for the renewal other countries, you are recommended before its expiry. Also for the renewal, in to verify with the embassy/consulate order to collect the application “kit” and of your destination if you need a visa for support in filling out the application for entering that country, depending form, please go to box office no. 12 in on your citizenship and your current the International Affairs Area, where domicile. Before starting a journey and our cultural mediators will prepare the buying a ticket, please enquire with the application form for you. Foreign Citizens Office. Mediators are on duty twice a week, usually on Tuesday and Friday, from 9.00 to 11.30 a.m. Before starting IMPORTANT: in September mediators a journey and buying are on duty every day, only for the new a travel ticket, please students who apply for the first residence ask the Foreign Citizens permit. Students who need to renew it Office for information can do it at Politecnico until the end of July or starting from October.

12 >Residence Permit Sample Payment Form

€ 70,46 SAMPLE PAYMENT FORM

7 0 4 6 7 0 4 6 7 0 4 6 SETTANTA / 46 SETTANTA / 46 SETTANTA / 46

NAME SURNAME NAME SURNAME ADDRESS, CITY ADDRESS, CITY

N A M E S U R N A M E A D D R E S S POST CODE C I T Y

# HEALTH

>Hospitals MARTINI Via Tofane, 71 There are many hospitals in Torino T 011 70951 that are open 24 hours a day, with Emergency Rooms providing assistance SANT’ANNA Corso Spezia, 60 in urgent cases. You may have to pay (Gynaecology) T 011 6331633 a fee (“ticket”) for the tests that are less urgent (usually starting from € CTO Via Zuretti, 29 25 for a code white). If you are moved (Traumatology) T 011 6933111 from an Emergency Room to a public hospital, you will not have to pay for the Via Juvarra, 19 hospitalisation expenses. OSPEDALE OFTALMICO T 011 5661566 Public hospital Emergency Rooms (Ophthalmology) (pronto soccorso) in Torino: AMEDEO DI SAVOIA Corso Svizzera, 164 Hospital Address (Infectious diseases) T 011 4393111

MOLINETTE Corso Bramante, ospedale maria Via Medail, 1 (San Giovanni Battista) 88/90 vittoria T 011 6331633 T 011 6331633 gradenigo Corso Regina MAURIZIANO Largo Turati, 62 Margherita, 8 T 011 5081111 T 011 8151211

SAN GIOVANNI Piazza del Donatore cottolengo Via S. Giuseppe di Sangue, 3 Benedetto BOSCO Cottolengo, 14 T 011 2401111 T 011 5294111

13 >Insurance provides general or first-level health assistance, i.e., health care outside The health insurance is necessary in the hospital, hence including medical order for you to get medical assistance treatment in case of ordinary diseases and also for the residence permit. or no-emergency health problems and >>Non-EU Citizens prescribes medicines and tests. The immigration law requires you In order to subscribe, first you have to take out a health insurance during to pay € 149,77 at a post office or a bank your stay in Italy. by filling in the “F24” payment form If you have a private insurance that has (modello F24 - see the sample). been taken out in your country, please After submitting your residence permit remember that - in order to be valid in application, you have to select a general Italy for the residence permit - it needs practitioner (medico di medicina gene- to have the following requirements: rale) out of one of the lists available on • your name (in western characters) the ASL websites (depending on the city district where you live): • validity in the Schengen Area http://www.asl102.to.it/mmgpls/elenco. • written in Italian (or in English/ html (ASL TO1) French/Spanish) http://www.aslto2.piemonte.it/_front/ • the exact coverage period (no less than front.php?p=1&idm=14&men- 6 months / maximum 1 year) div= (ASL TO2) Then you can go to your local “ASL” • the type of coverage for medical office (ASL are the local administrative expenses and health care facilities of the National Minimum ceiling: € 30.000 (expressed Health Service) in order to subscribe and or converted into Euro). Please notice collect the health card (tessera sanitaria). that the duration of the residence permit Documentation to be showed will be connected to the duration of the to the ASL employees: insurance). • modello F24 payment receipt As an alternative, once in Italy, you can • passport / ID card take out a private insurance through an • residence permit and/or postal receipt Italian insurance company. In order to if you have just applied for it be accepted by the Immigration Office it must have the above-mentioned • Politecnico enrolment self-declaration requirements. • codice fiscale It is also possible to enrol in the Italian Please note that you can apply for National Health Service (Servizio Sanitario the tessera sanitaria at any medical Nazionale / S.S.N., if you are spending office belonging to the relevant ASL more than three months in Torino). The in the area where you live (choose an price for the health card for students office either within ASL 01 or ASL 02 territory). (tessera sanitaria) is € 149,77 per calendar year: it will expire on December the 31st The Italian National Health Service of the year when you bought it. card for non-EU citizens is not valid The Italian National Health Service in other EU countries. public coverage provides full health IMPORTANT: before paying assistance - including the possibility through the F24 form, you are to choose a general practitioner (also suggested to ask the Foreign called “family doctor”). In the Italian Citizens Office for detailed health system, the family doctor information on how to fill it in.

14 Lastly, if you have a document proving >>EU Citizens Spending more your right to health assistance on than 3 Months in Italy the basis of treaties and bilateral If you are from a European Union agreements between Italy and your member country and you hold a long- home country (issued by the Italian term TEAM card or the E106 Form Embassy or Consulate in your country), (statement for the original European you can benefit from the health Health Card issued by your home services stated in the agreement. Country, covering you for the whole For more information, you can refer of your stay in Italy), you can have the to the ASL in the area where you live. same services as Italian citizens within Non-EU Erasmus+ students holding the National Health Service (SSN). The the project health insurance, can assistance of a family doctor (medico di contact the insurance company (you base / medico di famiglia) is guaranteed can find the emergency contacts in the if you have an identity card and the policy), in order to find out where to go original European Health Card (TEAM) and what to do for any health problem or a substitutive statement (Modello or in case of an emergency. In particular, E106). In this case you can go directly depending on your health problem and to a general practitioner’s affiliated on the insurance company, you might with the National Health Service, both be asked either to pay in advance and for ordinary health problems and/ then to apply for a reimbursement of the or for prescriptions for medicines or treatment expenses, or not to pay at all. specific examinations. The ASL (Local Health Authority) will request the If you have a form proving the right reimbursement to the competent foreign to health assistance on the basis institution, according to the rules of the of treaties and bilateral agreements National Health Service in force in your between Italy and your home country home country. If you need to go to a – an authorization issued by the Italian hospital for a specialist’s examination, Embassy or Consulate in your home you will need the general practitioner’s country – you can use the health prescription and at the hospital you services provided for by the agreement. will have to pay a fee called “ticket”. Please check with your embassy/ The amount varies depending on the consulate if you are entitled to examination type. You can obtain more be covered and if the NHS service information about this at the ASL office membership for you is payment. in the area where you live. The list of doctors is available at any ASL or online For more information please refer to (please enter “ASL TO1” or ASL TO2” the ASL (medical office) in the district in the search engine and click on “Scelta where you live. For the ASL addresses o revoca medico” and “Elenco Medici di and further information: Foreign Medicina Generale”). Citizens Office. >>Citizens Coming from a EU Country, >>Occasional Medical Examinations not Holding a European Health Card by a General Practitioner It is possible to get a payment medical If you are not holding a European examination by a general practitioner. Health Card or if you have a short-term Before going to the doctor’s office, “TEAM” card, there are two ways for please contact him (or her) and ask if he you to be covered by the National Health is aware of this possibility. You may be Service: To apply for the NHS (SSN) by asked to make an appointment. Doctors’ paying € 149,77 just like non-EU citizens. secretaries usually don’t speak English. In this case the coverage is valid only on the Italian territory. To move your

15 official abode to Torino (through the >>EU Citizens coming from “cambio di residenza” application at the a non-EU Country Register / Anagrafe office) and for form If you have the citizenship of a EU S1 (modello S1) to be issued by your EU country, but you never lived there home country. The residenza application and therefore you are not holding a requires about 45 days. This insurance TEAM card or a substitutive statement will cover you both in Italy and in your (Modello E106), you will have to pay for home country. enrolling in the National health Service, just like non-EU students. >>Citizens Coming from a EU Country, >>EU Citizens Spending less Holding a Different Health Insurance Card If your home country issues a social than 3 Months in Italy If you are a European Union student security card that in your country works spending a short term in Italy, you as the European health card, but which can get emergency health assistance has a different design and doesn’t have at the emergency unit (“pronto the EU logo, this card won’t be accepted soccorso”) of any hospital and/or go to by Italian general practitioners, a general practitioner’s for free. For the a tour public medical offices (ASL) and prescriptions, the doctor will fill in the hospitals. Therefore, before coming to back of the “impegnativa” (the red form Italy, you are advised to request the used for prescriptions). European health card to the relevant authority in your home country, >> Italian Citizens Coming from so that you can also use it in Italy. a non-EU country The same applies to citizens coming If you have an Italian passport you can from a EU country who have a private get the National Health System card health insurance and do not hold a for free if you apply for residenza to the European/TEAM health card. Register office (Anagrafe). The residenza application requires about 45 days.

Here is a list of the A.S.L. offices in Torino:

ASL TO 1 ASL TO 2

Via San Secondo, 29 bis Via del Ridotto, 3/9 From Monday to Friday from 8.00 a.m. Mon/Wed/Fri 8.00 a.m. – 2.30 p.m. (also for health bilateral agreement between Tue/Thu 8.00 a.m. – 3.30 p.m. Italy and home country) Via Cavezzale, 6 Corso Corsica, 55 Only for health bilateral agreement From Monday to Friday from 8.00 a.m. between Italy and home country Via Farinelli, 25 Via Montanaro, 60 From Monday to Friday from 8.00 a.m. From Monday to Friday 8.00 a.m. – 3.00 p.m. Via Gorizia, 114 From Monday to Friday from 8.00 a.m. Via Monginevro, 130 ASL TO 5 (Moncalieri e Nichelino) From Monday to Friday from 8.00 a.m. Via Vittime di Bologna, 20 – Moncalieri (TO) From Monday to Friday from 8.00 a.m. ASL TO 3 (Collegno) Via Debouchè, 8 - Nichelino Via Torino, 1 (Villa Rosa) Collegno (TO) Mon/Tue/Thu/Fri 07.30 a.m. – 8 p.m. From Monday to Friday / 8.30 a.m. – 2.45 p.m. Wed 07.30 a.m. – 5 p.m.

16 National Health Service Payment Form (modello F24)

17 (bancomat), credit cards (Visa, American # SERVICES Express, Master Card, etc.) and cheques. Debt and credit cards are usually >Banking and Post Offices accepted in hotels, restaurants, railway Italian banks usually apply a € 5 charge stations, shops and supermarkets. for any foreign currency exchange transaction. An Exchange Bureau can There is a bank inside the Politecnico also be found at the main entrance main Campus. The entrance is located of Porta Nuova Railway Station. We in via Enrico d’Ovidio, near “Bar Pizza” recommend you not to carry all your on the south wing of the building. cash with you. Please watch out for Online banking can make you save pickpockets on buses and in crowded money in operating costs. places. If withdrawing money from Another banking option is to open a cashpoints with non-Italian credit/debit current account called “Conto Banco cards (ATM) proves to be too expensive Posta” at any post office. For enquiries (please check with your bank in your on the conditions and terms please home country that the PIN number is the refer to: www.poste.it/bancoposta/ same), we advise you to open a new bank In order to open a Banco Posta account account as soon as you arrive to Italy. please go to the nearest post office with: In order to open a bank account you will need: • a copy of your ID card or passport • non-EU students: your residence • your ID card (or passport: permit or the postal receipt non-EU students) • a copy of your codice fiscale • residence permit or the postal receipt (non-EU students) There is a post office in the Politecnico • enrolment self-declaration building on the ground floor, beside the bank (in via Enrico D’ovidio 8). • “fiscal code” codice( fiscale) Most post offices in Torino are open • permanent address in Italy from Monday to Friday from 8.20 a.m. • Italian mobile phone number to 13.35 p.m. and on Saturdays from Please be reminded that, although most 8.20 to 12.35. Some are open until 7 Italian banks do not usually charge p.m. Other post offices in Torino: any fees for closing an account, some www.poste.it/online/cercaup/ still do, even though the account has just been opened. In any case, please remember to close your Italian bank >Telephone Services account before leaving Italy, in order >>MOBILE PHONES to avoid additional charges or interests. Since making all your calls in the Remember that every bank or post roaming mode is quite expensive, office account in Italy is subject to a tax we suggest you to buy a new pre-paid (called imposta sostitutiva di bollo). Italian SIM card. The GSM network Hence, before signing any contract operators in Italy are: Carrefour or agreement, please be advised to UnoMobile, CoopVoce, ERG Mobile, visit an ample enough choice of banks or check their websites, in order to find out more about the possible charges of an account and the You are recommended to relevant terms and conditions. buy an Italian SIM card Payments within the Italian territory as soon as possible can be settled through ATM cards

18 Fastweb, Ho. Mobile, Iliad, Lyca Mobile, and sports activities for students and Noitel, Noverca, Poste Mobile, Ringo academics. Special events are organised Mobile, 3, Tim, Tiscali-mobile, Visitel, for foreign students and special Vodafone, Wind. conditions apply to them. After choosing the operator you prefer, Please note that CUS will ask for a you can go to one of its telephone shops health certificate for practicing any and sign the contract, or purchase it kind of non-competitive sports activity online. In order to buy a SIM card, (certificato medico per attività sportiva you need to provide: non agonistica). In order to obtain it ask directly the CUS secretariat in via • a double-sided photocopy Braccini no.1. A non-competitive health of your Italian codice fiscale certificate for Erasmus+ and foreign • a photocopy of your ID card students is available at a special price. or passport data page. Reservation is compulsory by going to It only takes a few minutes to obtain the CUS office in via Braccini 1, which is a new telephone number. open from Monday to Friday from 9 to 7.00 p.m. When you submit the health certificate, the CUS staff will give you the >Food CUS card - free of charge for students. Any kind of food can be purchased at supermarkets. Please find here a list of the supermarkets available in C.U.S. Torino: https://www.paginebianche.it/ Via Braccini 1 (near Corso Mediterraneo) ricerca?qs=SUPERMERCATI&dv= T 011 388307 / 011 337221 How to find the supermarket list on Open Monday to Friday 9.00 a.m. to 7.00 p.m. the white pages: in the field “Nome, Via Panetti 30 Cognome o Ragione sociale” please T 011 6057106 / 011 6056231 enter “supermercati”; in the field www.custorino.it “Località, indirizzo” please enter [email protected] “Torino (TO)”; then click on “Trova”. [email protected] As an alternative to supermarkets, in Torino you can find many marketplaces. Otherwise you can apply for the Among the most popular ones you certificate also at: can find: Porta“ Palazzo” which is the biggest and most international SUISM - Centro Servizi marketplace in Torino; the “Balôn” (held Centro di Medicina Preventiva e dello on the second Sunday of each month) is Sport dell’Università degli Studi di Torino a flea market and it gets its name from Piazza Bernini 12, Torino the area at the back of Porta Palazzo. T 011 7764708 Apart from Porta Palazzo and Balôn, Doctors are on duty every day from Monday Turin hosts a number of fairs and to Friday and reservation is required by calling marketplaces of all sizes all year round, the number above (8.30 a.m. to 7.30 p.m.). located in corso Racconigi, Santa Rita, corso Palestro, corso Brunelleschi, >Laundrettes Crocetta (via Cristoforo Colombo), In Torino there are some coin-operated Piazza Benefica and many others laundrettes that are open 7 days a week http://mercati.comune.torino.it/ from 8.00 a.m. to 10.00 p.m. In the Yellow >Sports Facilities Pages website www.paginegialle.it, under the heading “LAVANDERIE SELF CUS Torino (Centro Universitario SERVICE” you can find the list and Sportivo) organises several fitness addresses of the laundrettes in Torino.

19 >Tools for Industrial Models “Torinosette” magazine is a useful tool to find information on exhibitions, Should you need the necessary material cinemas, theatres, concerts, festivals for industrial models, please look for and nightclubbing. It is published the hobby shops by entering “bricolage every Friday as a section of La Stampa e fai da te” in the yellow pages search newspaper (in Italian): engine: www.paginegialle.it www.lastampa.it/torinosette >Leisure City Council website providing useful # TRAVELLING information and orientation for students in Torino about available facilities, >Public Transport transportation in and around Torino, accommodation, leisure and lots more: GTT is the Torino local transport www.studyintorino.it company.Website: http://www.gtt. to.it/cms/en/ and http://www.gtt.to.it/ City Council tourist information website cms/ In order to purchase a bus ticket on cultural events taking place in Torino (single tickets, daily tickets, urban and and around the Piemonte region: www. suburban single tickets, 5-trip tickets comune.torino.it/promozione/ (in Italian). and “Formula U” weekly tickets), users Torino City tourism information website may pay with a debit or credit card: on the territory (how to get there, where to sleep, what to do and tailored • go to one of the points of sale in Torino information to fit everyone’s needs): (newsagents, tobacconists, and bars); www.turismotorino.org please find the complete list at this www.inpiemonteintorino.it/web/en link: http://www.gtt.to.it/cms/risorse/ urbana/rivenditori_torino_citta.pdf www.piemonteitalia.eu/ • use one of the automatic vending www.piemonteoutdoor.it/web/en/ machines available at the metro Torino and Piemonte Museum card: stations. https://piemonte.abbonamentomusei.it/ The weekly, monthly or yearly ticket can (in Italian). be purchased at the above-mentioned Politecnico has a multi-ethnic points of sale but it is necessary to upload choir composed of about 100 them on your student Smart Card or Italian and foreign students. on the GTT Bip Card. The cost of the Its name is POLI TNICO! Bip Card is € 5. The GTT Bip Card is an If you have some singing skills electronic card that can be purchased at and wish to join it you can write any “Centri di Servizi al Cliente GTT”: to this email address: [email protected] http://www.gtt.to.it/cms/dialoga/uffici- aperti-al-pubblico#centri. It is necessary to show your passport or ID card. Single >Events tickets can also be purchased on the Turin and Piedmont hold various parking machines available by all payment events and festivals throughout the parking zones in Torino (recognizable by year. There is something different the blue lines). You can pay cash or use every week so look out for the events a credit or debit card. Since May 2017, all and enjoy your stay in Torino! ticket types have to be validated on one For further information, please visit: of the blue devices immediately when www.comune.torino.it/infogio/ you get on the bus/tram. The tickets can welcome.htm (in Italian) only be used by one person. www.comune.torino.it/torinoplus/ City ticket urban + suburban 100 english/ minutes - € 1,70: it is valid for 100 minutes from the first validation on

20 urban and suburban network (and for a riconosciute_2018.pdf. The cost of the single journey on the metro). yearly ticket at the reduced fare depends on your “ISEE”. ISEE is a document Daily ticket urban + suburban 1 day - € 4,00: it is valid for an unlimited number attesting the economic status of your of journeys in a single day, starting family according to their income and from the first validation until the end assets. It is issued by “CAF” offices. The of the service on the entire GTT urban list of CAF office in Piemonte region, and suburban network. which are authorized to issue the “ISEE Parificato”, is available at: https:// 48 /72 hours special tickets: it is didattica.polito.it/tasse_riduzioni/index_ valid for 48 or 72 hours from the first en.html. validation on urban and suburban lines (metro included). A 48-hour ticket costs • € 158,00 is the cost of the yearly ticket with an ISEE of up to 12.000,00 € 7,50; a 72-hour ticket costs € 10,00. € • € 178,00: yearly ticket with an Weekly ticket (Settimanale Formula ISEE ranging from € 12.001,00 to € U): it is valid from Monday to Sunday 20.000,00 on the urban network. It has to be be • € 208,00: yearly ticket with an validated the first time you get on the ISEE ranging from € 20.001,00 to € bus and it costs € 12. 50.000,00 Monthly ticket (under 26 years old): Documents required for the GTT this ticket costs € 25 and it is valid for yearly ticket: If you are still waiting one month; it is necessary to validate it to be enrolled (without the Politecnico on the first day of the month or starting student “Smart Card”): € 5 for the “Bip from the 28th day of the previous month. card”, passport, 1 passport-size picture, You can use this ticket on any bus, enrolment self-declaration.If you are tram, underground within the urban enrolled and are holding the Politecnico and suburban network of Torino. It is student card: passport, PoliTO “Smart necessary to bring with you at all times Card”, enrolment self-declaration. an identification document like your Night public transport: “Night Buster” passport or ID card or residence permit. is the GTT night-time public transport Ordinary yearly ticket (under 26 years service. Its 10 lines are working from 0.30 old): it costs € 258,00 and it can be am to 4.30 a.m. on Fridays, Saturdays used on any bus, tram, underground and on the days preceding holidays. You within the urban and suburban network can use your daily seasonal ticket. Safety of Torino. It is valid for 1 year and it is guaranteed by cameras and the staff. can be purchased any month. It is Lines and itineraries are available on this necessary to bring with you at all times webpage: http://www.gtt.to.it/cms/linee- an identification document like your e-orari/torino-e-cintura/urbana/5125-rete- passport or ID card or residence permit. notturna-nightbuster-estiva-2018. Yearly ticket (under 26 years old) – >Bike Sharing reduced fares: it is reserved to all people [To]Bike: The Torino bike sharing under 26 years old. It is necessary to service is available 24 hours a day. You be residing or domiciled in Torino with can pick up and return a city bike at any a regular rental contract, registered of the stations located around Torino under your name, or to live in one of the where you can find availability. university halls of residence recognized On the website or on the application you by the City of Torino. The list of the have to download on your mobile phone residences is available on this webpage: you can see the availability of bikes and http://www.gtt.to.it/cms/risorse/urbana/ free places at [TO]BIKE stations. docviaggio/residenze_universitarie_

21 You can subscribe online and obtain you have to download the Mobike a personal electronic card for the smartphone application. annual (€ 25), weekly (€ 8) or daily (€ 5) oBike: “oBike” is the other private bike memberships.Other options: 4FORYOU (€ sharing service available in Torino.It 8: up to 4 hours/day) and 8FORYOU (€ 13: is free for the first two months; then: 8 hours/day to be used within 48 hours). € 0,50 per half hour. The € 5 deposit is Public-liability insurance: € 5 per year. refundable on your credit card. Also oBike The card is not transferable. can be used very easily through an app to The use of the bike is free if you return be downloaded on your smartphone. it within 30 minutes and it is available (payment) for up to 4 hours a day. The >Shuttles bicycle can be used only in the city From the bus terminal located in corso area (not outside Torino) and also from Vittorio Emanuele II, 131/H, buses to Grugliasco for the students living in the other European cities are available. EDISU hall of residence located in via There are also bus connections to Berta 5. Milano Malpensa airport. The traffic laws and driving rules also For more information please visit: have to be observed by bikers. www.autostazionetorino.it/ You are advised to follow cycle ways whenever possible. The use of a bicycle >Railway helmet is always recommended. Trenitalia is the main train company Online subscriptions: in Italy: www.trenitalia.com www.tobike.it/frmAbbonati.aspx Italo is an Italian railway company operating with high-speed trains on Please visit this Web site and find out three main routes: www.italotreno.it more about the cycle tracks in Torino and our region: >Car Parking www.piste-ciclabili.com/provincia- Only the staff is allowed to the car parks torino (cycle tracks and itineraries) of Politecnico where parking is strictly (route planner) controlled. Payment parking where you see the blue lines are almost everywhere Offices where you can subscribe in Torino, except for suburban areas to [TO]BIKE: (white lines represent toll-free parking). • [TO]BIKE, via Santa Chiara 26/F, Costs are on display on the payment open form Monday to Friday from machines and on street signs - from € 10.00 a.m. to 7.00 p.m. 1.30 to 2.50 per hour, depending on the • TurismoTorino, piazza Castello 161, district: www.gtt.to.it/cms/parcheggi open every day from 9.00 a.m. There are special weekly and monthly to 6.00 p.m. charges (vouchers). Parking vouchers can • TurismoTorino, piazza Carlo Felice/corso be bought at the Politecnico “Polincontri” Vittorio Emanuele II, 3017 (facing Porta box office or at Newsagents’ or Nuova railway station), open every day Tabaccheria shops (selling also stamps, from 9.00 a.m. to 6.00 p.m. postcards and the like). Mobike: “Mobike” is a private bike sharing service that you pay per route >Taxi (€ 0,69 cents every time you use it). Half Pronto Taxi / T 011 5737 an hour will cost you € 0,30. You can www.prontotaxi5737.it subscribe for 30/90/180/260 days. You Radio Taxi / T 011 5730 / 011 3399 can upload your subscription on your From Porta Nuova to Caselle Airport Politecnico student “Smart Card” or on you may expect to spend approximately a “BIP card”. In order to use “Mobike” € 40/50.

22 MAPS Map of the main campus

Via P.C.Boggio Via P.Borsellino 11

Corso Ferrucci

aule P

15 Corso Peschiera

9 Corso MediterraneoMediterraneo Corso Castelfidardo Corso Castelfidardo 4 6 3

5 DOWNSTAIRS

14 10 11 Via G. Peano 13 16 Corso Einaudi Corso Montevecchio 12 11 7 8 Piazzale 1 17 Sobrero 2 9 Via E. d’Ovidio Corso Duca degli Abruzzi

24 LEGEND Services

Building 7 Bookshop Parking

Printing Service (downstairs) 8 Cover parking (centro stampa)

Porter’s Lodge 9 (portineria) Offices 10 Polincontri and CUS Shops

1 Foreign Citizens Office

Cafeteria 11 (bar) 2 Incoming Mobility Office

12 Bank Registrar’s Office 3 Segreteria Studenti

Stage & Job Placement Office 13 Post Office 4 (Ufficio Stage & Job)

CLA Medical Service 5 14 Language Center (downstairs) (infermeria)

Orientation Office 6 (Ufficio Orientamento 15 Student Canteen e Tutorato)

16 Students’ Associations

In order to find the maps of the main sites of PolitTO 17 Library (rooms, laboratories, Registrar’s office, Departments...), you can visit this link: www.polito.it/ateneo/sedi/ Study Room mappe/index.php?lang=en

25 25 Map of the Mirafiori campus

Corso L. Settembrini

LEGEND Bar Models lab Study room Parking (Cafeteria)

Garden Computer lab Registrar’s Student Building (first floor) Office canteen

26 >Student Canteens EDISU Piemonte (the Regional Authority for the Right to Higher Education) runs @POLITO several canteens where you can have a meal near the main campuses where courses are held. In the university # FACILITIES restaurants Castelfidardo, Olimpia and Principe Amedeo it is possible to have >Campuses gluten-free meals. The Politecnico di Torino is made up In order to book a gluten-free meal, you of various teaching centres, in addition have to download the proper booking to the central headquarters of corso form from this website: https://www. Duca degli Abruzzi 24. edisu.piemonte.it/en/services/food- Main Campus - Corso Duca services/canteens/gluten-free (Corso Duca degli Abruzzi, 24) You can have both lunch and dinner in The main campus houses the the student canteens. All the students Politecnico governing and participating in exchange programmes administrative bodies, as well (Erasmus+, Double Degree, Bilateral as its secretarial headquarters. Agreement) benefit from the lowest fees. Mirafiori Campus Your Politecnico student ID will allow (corso Settembrini, 178) you to eat at the student canteens. It is located between corso Orbassano IMPORTANT: should you and corso Settembrini and hosts extend your stay at Politecnico the Industrial Design and Visual in the frame of an exchange Communication and Automotive programme, ask the Incoming Engineering degree courses. Mobility Office about how to Valentino Castle Campus recharge your student card for (viale Mattioli, 39) keeping the lowest canteen fee. This historical and artistic building, For further information concerning that was first created as a residence for the EDISU canteens: https://www. the Royal House of the Savoy, belonged edisu.piemonte.it/en/services/food- to the Regia Scuola di Applicazione per services/canteens. These are gli Ingegneri since 1859 and is now an the student canteens in Torino: important part of the Politecnico. It hosts some courses at the Master of Science level in Architecture. Address You can reach the Valentino Castle by tram/bus 9, 16 or 34. Via Principe Amedeo, 48 – the closest one Boggio Campus to the Università degli Studi di Torino (via Boggio, 71/A) This is a branch of Politecnico for Corso Castelfidardo 30/A – this is the closest both engineering and architecture one to the main Campus, with another entrance from via Pier Carlo Boggio 59, ex Fonderie students; it is situated near the central headquarters. You can reach the Boggio Via Paolo Borsellino, 42 – Campus by tram/bus 15, 16, 33, 33/, 42. University restaurant “Taberna 1” More information: www.polito.it/ateneo/sedi/?lang=en Lungo Dora Siena, 102/B (Olimpia)

27 These are the student cafeterias and password to access the wireless in Torino in the Politecnico di Torino network. Your first password is your facilities (no smoking areas): date of birth (day/month/year); you will • Bar Denise and Bar Ambrogio immediately be asked to enter a new main campus password. For assistance, please refer to Informazione e assistenza per gli • Bar Smad – campus, via Pier Carlo studenti. Monday to Friday 9-13 Boggio 53 T 011 564 7965 or send an email • MixTO – campus, corso Castelfidardo to [email protected] 34/A bar-and-grill, open on Sunday (5 p.m. – 1 a.m.), Monday to Saturday >Study Rooms (7 a.m. – 7 p.m.). You can get access to the study rooms Lounge bar: Thursday to Saturday thanks to your STUDENT I.D. CARD. (8 p.m. to 1 a.m.). Free wi-fi, summer Study rooms are located around the open-air section main campus and will allow you to • Bar Castello del Valentino – study between the classes or in the Architecture Departments, Castello del evening in a quiet and comfortable Valentino, viale Mattioli 39 environment. All study rooms are • Pic-nic area – in the campus provided with a newspaper reading courtyard, beside the Segreteria room, photocopiers and vending Studenti-Cittadella Politecnica. machines and have facilities for disabled students. >Computer Labs >Bookshops Computer labs are available for students in all Politecnico sites. In the Politecnico central headquarters in Students can check online the “LAIBs” corso Duca degli Abruzzi 24 you can find: availability and find more information • CLUT (Engineering): 5% up to 20% on this website: https://didattica.polito. discount on books on becoming it/laboratori_en.html a member – € 2,60 (www.clut.it) There are also many second-hand >PoliTO Wi-Fi bookshops near the Politecnico and Turin Universities. In order to access the PoliTO Wi- Fi wireless LAN network you need >Faxes and Photocopies a Politecnico email address. Each Politecnico student has an email address >>SENDING A FAX related to the matriculation number Personal faxes can be sent from ([email protected]). For Polincontri box office (inside Politecnico), example, if your matriculation number from any copy shop or from the is 123456, your email address will be: tobacconists (tabaccherie) that own [email protected]. a fax machine (the price depends on You just need to use your email address the time/destination of the message).

Study rooms in Torino https://www.edisu.piemonte.it/en/services/study-hal- EDISU study rooms ls-and-other-services/study-halls

Politecnico study rooms https://didattica.polito.it/sale_studio_en.html

28 >>PHOTOCOPIES (infermeria). At the infermeria you can only We would like to inform you that, get assistance in an emergency situation, according to Italian Law, it is forbidden not for ordinary medical treatment. to make photocopies of entire books, only 15% is allowed. Please note that there is a “Centro Stampa” in all Politecnico Infermeria Location facilities. There are card-operated Ground floor (next to Bar Denise) - main building photocopy machines; these prepaid cards From Monday to Friday / 8.00 a.m. – 6.00 p.m. can be purchased and charged at any T 011090.7943 Centro Stampa. The fees are displayed by each machine (the price of self-service >Politecnico confidential counsellor copies depends on the size of the sheet Politecnico di Torino university has of paper). There are many copy shops in an external employee, the Confidential corso Einaudi or next to the Università Counsellor, that offers free assistance di Torino (via Sant’Ottavio 20). and advice to anyone who has been victim of moral or sexual harassment Centro Stampa in the workplace or study place. The Main Politecnico site in Corso Duca degli Abruzzi Counsellor position is covered by lawyer From Monday to Friday / 8.00 a.m. – 6.00 p.m. Arianna Enrichens. How to access to the service: it is Inside the Valentino Castle From Monday to Friday / 8.00 a.m. – 6.00 p.m. necessary to set an appointment writing to [email protected] or calling 0110907853 on Thursdays from 1.00 >Libraries p.m. to 2,30 p.m.. In order to facilitate your access to university books and other educational >Polincontri Association work, EDISU Piemonte (the regional Polincontri (Associazione per la cultura, authority for the right to higher lo sport, il tempo libero) is an association education) set up and runs two libraries. whose offices are located on the ground All students enrolled in the Universities floor in the main corridor from corso of Piedmont can gain admission to this Einaudi (the Polincontri box office is service by taking along the student next to Bar Denise). Members have card. This service is free. Books may discounts in many shops, libraries and be borrowed from Politecnico central sport facilities, free access to many clubs libraries or from Department libraries. and discounts when buying tickets for cinemas, theatres and concerts. Other special events are organised by EDISU Loan Service (University Books) Polincontri. For further information call 011.090.7926 or visit the home page: Via Michelangelo Buonarroti, 17 bis www.polincontri.polito.it/ https://www.edisu.piemonte.it/en/ services/study-halls-and-other-services/ lending-books-service >Student Associations Students interested in the University Politecnico Central life gather in students’ associations and Departmental Libraries and organize cultural, theatrical, http://www.biblio.polito.it/en/ recreational and sports activities. Associations, along with student >Politecnico Medical Service representations elected in the You can find a full-time professional government body of the University, nurse at the Politecnico Medical Service have at their disposal some facilities

29 where they can carry on their activities. • PoliTO Alumni Society Pakistan (PASP) These facilities are located in A. [email protected] Sobrero square, inside the headquarters • R.U.N. (Rete Universitaria Nazionale) of corso Duca degli Abruzzi, 24. [email protected] Students’ associations of the Politecnico di Torino https://didattica. • SPE Studenti Chapter polito.it/associazioni/index.html Augusta Taurinorum [email protected] • AESA Torino (Aerospace Engineering Students’ Association) • WEBINGEGNERIA [email protected] [email protected] • AMENTE - Rivista • SOFARAE ASSALAM Universitaria Indipendente [email protected] [email protected] • PISA - Politecnico’s Indian Students • Association des Etudiants Association di Torino Camerounais de Turin http://www.pisaintorino.com/ [email protected] [email protected] • B.E.S.T. - Board of European Students in Technology [email protected] • CSSA - Associazione degli studenti e studiosi Cinesi # EDUCATION del Politecnico di Torino [email protected] >Credit system The university reform has introduced • COMITATO INTERNAZIONALISTA del Politecnico di Torino a system of university credits (Crediti [email protected] Formativi Universitari) for the first time in Italy. The main characteristics of the • Dunamis Pocket PoliTO system are as follows: [email protected] • The credits represent the student’s total • Erasmus+ TORINO workload (class time, individual study, [email protected] exam preparation, practical work etc.) • INGEGNERIA SENZA FRONTIERE and one credit is equivalent to 25 hours. [email protected] The average full-time workload for one academic year is 60 credits which is • IRANIAN STUDENTS’ Association equivalent to 1.500 hours. Universities of Politecnico di Torino may opt for an increase or decrease [email protected] in this total workload of a maximum • J.E.To.P. - Junior Enterprise 20% (1.200-1.800 hours), but they must Torino Politecnico justify this change. [email protected] • The amount of time reserved for • LAVORI IN CORSO individual learning or other individual [email protected] educational and training activities must not be lower than 50%, except • Organization of Pakistani for the courses that include practical Students (O.P.S.) or laboratory work. [email protected] • Credits are earned once the student • POLIMOVIE INTERNATIONAL CLUB has passed the assessment for each [email protected] course or activity.

30 >Grades >Exams’ rules At the Politecnico di Torino, and in the While sitting for an exam it’s forbidden Italian universities in general, grades to use personal materials such as: of individual exams are expressed in papers, notebooks, notes, calculators or fractions of 30. The maximum grade other electronic devices including mobile obtainable is 30/30, while the minimum phones which should remain turned off required to pass a given exam is 18/30. during the whole time the exam takes Exceptionally brilliant candidates place. Interacting with other candidates might be awarded with a 30 “con lode” during the exam is not only forbidden (cum laude), and marked 30-L. but also self-defeating, because in most exams questions are different for At the end of the Laurea (3 years - each student. In order to guarantee Bachelor of Science) and of the Laurea all students a perfect uniformity in Magistrale (2 years - Master of Science), the exam conditions, the exam will be the student is required to present a final cancelled for those who do not follow project before an official commission the instructions or behave in any way and a final grade, based on both the that may disturb the exam. Besides, average of the previous academic there is a specific Disciplinary Board that results of the individual exams and imposes disciplinary measures to those on the evaluation of the final project, that do not follow the above rules. is awarded to the student. The final grade is expressed as a fraction of 110. IT IS ALSO FORBIDDEN TO APPEAR The maximum grade is 110, while the AS SOMEONE ELSE IN THE EXAMS. minimum is 66 out of 110. Exceptionally The final grade of an exam has to be brilliant candidates might be awarded accepted or refused by the students. of 110 “con lode” (cum laude). The Whether you accept or refuse the italian system does not foresee a grade, you must inform the Professor specific final mark for the thesis. or it will not be possible to begin the process of registration.

1 ECTS 1 course # DOCUMENTS

> Transcript of records, declaration of stay 25 hours 5-10 ECTS and certificates Students in the frame of an exchange programme can download the following documents by the personal PoliTO page (Segreteria OnLine – Incoming Students- Incoming Students Documents): 10 hours of • Learning Agreement lectures, seminars, tutorials, practical • Transcript of records (printable only work, etc AND 125 -150 at the end of the exchange period) 15 hours of hours You can print these documents individual at the Incoming Mobility Office: educational • Declaration of Stay with courses activities in English

31 The Italian Educational System

3rd year PhD 2nd year (3 years after MS) Dottorato Specializing Master 2nd level (1 year after MS) 1st year 1st year Master II livello

2nd year Master of Science (MS) (2 years after BS) Specializing Master 1st level (1 year after BS) 1st year 1st year Laurea Magistrale Master I livello

3rd year

Bachelor of Science (BS) nd (3 years) 2 year Laurea 1st year

13th year (italian students) th or 12 year (foreign student) If you hold a foreign high school diploma, Preuniversity you must have attended Education school for at least (13 years) 12 years in order to enter university.

• Declaration of Stay with courses releases the Diploma Supplement in Italian (the first copy is free of charge) in • Declaration of Stay without courses Italian and English which is given in in English association with the diploma, providing a standardized description of the • Declaration of Stay without courses nature, level, context, content and in Italian status of the studies completed by its You can print or save self-declaration holder http://ec.europa.eu/education/ forms through Segreteria OnLine – lifelong-learning-policy/ds_en.htm Certificati – Stampa Autocertificazione. Please note that private parties in Italy You can also request the Degree could accept self-declarations and contact Certificate at the Registrar’s office by Politecnico afterwards for confirmation. paying the duty stamp necessary for the release of the document. For degree students (Double and Joint Degree) at the end of studies, Politecnico

32 >Documents’ legalization and print your documents. After the enrollment you can access using your The legalization attests the legal quality PoliTO username (sMATRICOLA) and of the public official who has signed a your birth date as password (DD/MM/ document as well as the authenticity of YYYY). You have to change the password the signature. after you log in for the first time. Documents issued by Foreign Authorities As soon as you are settled in Turin, (Autorità Estere) are legalized in order to you are required to input your address, be recognized by the Italian Authorities telephone and/or mobile number and, vice versa, Italian documents are otherwise your personal page will be legalized in order to be valid abroad. blocked. The data you will provide can The authentication procedure is done at be used by any office at the Politecnico once: the office checks if the signature di Torino, professors and your Academic on the document to legalize has been Advisor for any urgent communication. deposited in a register kept by the Prefecture (Prefettura). >PoliTO email account and ticketing service Each exchange student will be given an Prefecture (Prefettura) institutional email address accessible Piazza Castello, 199 through the Portale della Didattica –> Tuesdays, Thursdays / 9:00 a.m. – 1:00 p.m. Posta. The password of your PoliTO T 011 55891 / 011 5589442 F 011 5589518 account ([email protected]. @ [email protected] it) is your birth date (DD/MM/YYYY). http://www.prefettura.it/torino/ You can change it after you log in for the contenuti/15122.htm first time. You can use the forward option to receive your PoliTO messages into your personal email address (Portale della # TOOLS Didattica –> Account –> Forward).

This email address must be used to >The Smart Card (Tessera studenti) contact professors only. After your The Smart Card gives you free access enrollment, if you need to contact any to the main library of Politecnico, the office at Politecnico di Torino, you must computer labs (LAIB), Departments use the ticketing service (Portale della and other facilities. It is also useful for Didattica –>Ticket). Through this service having discounts in several places such you can check the FAQs available that as museums, cinemas, buses etc. answer the majority of doubts. If you In order to obtain it, you have to still have questions you can contact the complete your enrollment procedure helpdesk. Emails sent by your personal on-line and then reserve an appointment email account to the Incoming Mobility at the Registrar’s office Segreteria( Office won’t be considered. Studenti). The Smart Card will be immediately issued. If you lose your Smart Card you should ask another one to the Registrar’s office by paying€ 11. You are required to input your address and >Portale della Didattica mobile number in Italy on The Portale della Didattica is an Portale della Didattica -> important tool that allows you to Account –> Consultazione reserve an exam or look at your learning dati e aggiornamenato agreement, check the registered grades, indirizzo within one pay the external taxes (if it is due) month from your arrival

33 @ACADEMICS You can pay these taxes during the enrollment on your Apply page by: • credit card; • printing the MAV (payment slip) # AT YOUR ARRIVAL and going to the bank. Double Degree students have to pay >Enrollment: steps to follow external taxes within the set deadlines 1. Take part to the Welcome Orientation for every year of enrollment. In case you Meeting (strongly required); are abroad and you are not doing exams 2. apply for the fiscal code codice( fiscale); at PoliTO for one or more academic years, you will have to pay only the 3. first upload your fiscal code on stamp for the enrollment (around 20€). Apply and, only after, reserve the If you forget to do the payment some appointment with the Incoming extra fees will be added as penalty. Mobility Office for the enrollment (bring with you your ID/passport and the fiscal code in original); >Learning Agreement 4. complete the enrollment by yourself In order to define your Learning and pay the external taxes (if you are Agreement you are required to meet required); your PoliTO Academic Advisor. You can reserve a meeting from your Apply 5. collect the Smart Card at the page. The deadlines to complete it are: Registrar’s office (reserve the by September 18th to October 18th (Fall appointment during the enrollment). semester) and by February 19th to March to 19th (Spring semester). If you are >External taxes coming for the full academic year you must load the courses for the whole year. European and Non-European exchange The Learning Agreement is a binding students attending courses, courses document and should only be changed if and final project, final project, research, suggested by the Academic Advisor, in traineeship/internship are totally case of timetable clashes or unexpected exempted from paying external taxes. course cancellations. In order to fill in the While all European and Non-European on line Learning Agreement follow the Double/Joint Degree students have to steps available in the tab “Main” on your pay external taxes, no matter which Apply page. You are advised to visit the program or project they belong to Politecnico web-site for the academic offer (Erasmus+, Erasmus+ Non EU Partner (https://didattica.polito.it/pls/portal30/ Countries etc.), the type of Agreement gap.a_mds.init_new?p_a_acc=2019) established between our institutions or the duration of stay, as they will be formally enrolled to a degree program offered by Politecnico di Torino as any other local student. The amount is of €159,53 and it covers: Deadline to complete • the regional fee for university right the electronic LA: to study (€140); Fall semester • accident insurance premium(€3,53); 18/09 - 18/10 • the tax stamp (€16). Spring semester 19/02 - 19/03

34 and then look at the timetable Degree Agreement. The Academic https://www.swas.polito.it/dotnet/orari_ Advisor will help you in defining the lezione_pub/default.aspx. Learning Agreement on the basis of While filling in the Learning Agreement the compulsory subjects necessary to for the Fall/Spring semester or for the get the degree. For any doubt about whole academic year 2018/19, you the length or the structure of the should remember that: Double Degree Programme contact the Incoming Mobility Office. 1. it is not possible to do extra work for the exams in order to obtain extra credits; If the course you are attending 2. if you choose laboratories, internships is taught by more than one or even single courses having as professor, pay attention to final grade “passed” you cannot attend it with the correct one, obtain a grade in /30. If it is required considering the alphabetical to present such grade in /30 to your order! Home Institution, another course should be chosen; 3. it is not possible to take final exams # DURING YOUR STAY in the University of origin or abroad; 4. if you are not a Double Degree student >Learning Italian your final thesis does not have to CLA (Language Center) at the Politecnico be added to the on line Learning di Torino offers all international students Agreement. You must contact the Italian language courses free of charge. Incoming Mobility Office in order to get For further information about Italian the “Thesis Evaluation Form” document; language courses, you can visit the CLA 5. you cannot choose: website: https://didattica.polito.it/cla/en • distance learning courses; and check the related FAQs available in • courses from the first year the ticketing service. of Bachelor’s degree; Double Degree students enrolled in a • more than one Atelier per semester; degree course entirely taught in English • language courses other than the Italian; have to pass the Italian language exam 6. you cannot attend/pass the exam of one level A2 to obtain Politecnico di Torino module if the course is composed by 2; degree (some exceptions are established 7. due to the restricted number of places by specific agreements). It is compulsory of some courses (such as Atelier/ to pass this exam before registering for Design Units, Workshops, free credits the Final Examination. 3rd year Bachelor of Science programs, If you already have one of the official etc.), it is not possible to guarantee the Italian language certificates accepted attendance of those courses because it by Politecnico di Torino and listed here is necessary to check that the number https://didattica.polito.it/zxd/dati/ of exchange students who selected allegato/17/2017_12_12_ITA_2018_19_ those courses will match with the ENG.pdf you will be exempted from seating capacity and with the choices taking the Italian language exam. of local students. The Italian language is compulsory to For further information read the graduate but it is considered an “extra- Guidelines in your Apply page. subject”: the course does not count for the achievement of the total number of Double Degree students, in order to credits required to obtain the title. get the degree, are required to pass all the credits specified in the Double

35 >Extension of stay final project conclusion confirmation (conferma conclusione prova finale) If you attend courses/courses and final and wait for the approval; project/final project at PoliTO and you want to extend your stay, you should 4. fill in Almalaurea survey available on inform the Incoming Mobility Office. www.almalaurea.it (you do not need to print any receipt, as Politecnico Erasmus+ students: the total duration is automatically notified when you of the period abroad cannot exceed 12 complete the questionnaire). You are months per study cycle. If you arrive asked to specify the level of your for the first semester you can extend study which is Laurea; your stay for one semester more by asking your home University to send 5. pass PoliTO language requirements; a confirmation email to the Incoming 6. registration for the Final Examination Mobility Office. through the Portale della Didattica If you arrive on the second semester and payment of the graduation fees. you cannot extend your stay but you The system will display the total need to be selected and nominated amount of money which is still due to again by your home University. Politecnico, including other debts. If something is wrong (for instance, if Bilateral agreement students: if you some exams have not been registered arrive on the first semester you can yet), you will submit your request extend your stay for one semester for the Final Examination selecting more by asking your home University Domanda con riserva (Provisional to send a confirmation email to the application). You will receive an Incoming Mobility Office. If you arrive email explaining the reasons for the on the second semester you cannot registration being only provisional. extend your stay (except for students coming from Countries with an opposite If you will not attend the graduation academic calendar). ceremony where Diplomas (pergamena di laurea) are released, you have to fill in the shipment form available in the Guide >Double Degree graduation for students of your degree course and for Bachelor of Science pay the shipment fees by doing a bank students @PoliTO transfer of €31 (€16 revenue stamp + and 15 shipping costs). The application for admission to the € Final Examination must be submitted entirely on-line, respecting the deadlines >Double Degree graduation for each graduation session (check the for Master of Science Guide for students, available in the webpage of your degree course) and students @PoliTO following these steps: The application for admission to the Final Examination must be submitted 1. upload the final project in your study entirely on-line, respecting the deadlines plan; for each graduation session (check the 2. request the approval of the final Guide for students, available in the project topic to your Tutor through the webpage of your degree course) Portale della Didattica; and following these steps: 3. send a digital version of your final 1. upload the thesis in your study plan project to your Tutor through the (to be done in the same year Portale della Didattica, request the of graduation);

36 2. thesis application through the Portale In agreement with your PoliTO Tutor, della Didattica. The system will you are allowed to prepare the thesis automatically send you a confirmation in a different country or in any other email once that your Tutor will University, company or institution in Italy. approve your request; If you want to prepare your thesis abroad 3. pass all the exams within the deadline; you can ask information to the Outgoing Mobility Office about theTesi su proposta 4. thesis conclusion confirmation mobility programme. Except for French through the Portale della Didattica. students it is not possible to prepare it in In this step you have to specify your home country or home university. the thesis final title, its English Even if the thesis will be prepared translation and the name/s of your somewhere else, IT IS COMPULSORY Tutor/s and then click on Richiedi TO HAVE A POLITECNICO tutor. conferma (confirmation request). If you will not attend the graduation The Tutor can confirm that you are ceremony where Diplomas (pergamena eligible for graduation; otherwise di laurea) are released, you have to fill in he/she will explain why you are the shipment form available in the Guide not accepted. Once the Tutor has for students of your degree course and confirmed it, you can register for the pay the shipment fees by doing a bank Final Examination and no further transfer of €31 (€16 revenue stamp + and changes will be allowed; €15 shipping costs). 5. pass PoliTO language requirements; 6. fill inAlmalaurea survey available on >Internship information www.almalaurea.it (you do not need If you wish to activate the internship to print any receipt, as Politecnico you need to: is automatically notified when you • come to the Incoming Mobility Office complete the questionnaire). You and ask to add the internship to your are asked to specify the level of your study plan (pay attention not to exceed study which is Laurea Magistrale the maximum amount of credits (don’t choose: Master); allowed for your degree course); 7. registration for the Final Examination • visit the web page http://stagejob. through the Portale della Didattica polito.it/ and read the instructions to and payment of the graduation fees. fill in theProgetto Formativo of your The system will display the total study course; amount of money which is still due to • present your Progetto Formativo and Politecnico, including other debts. If hand it in to the Stage&Job Office at something is wrong (for instance, if least 7 days before the starting date of some exams have not been registered your internship. Then the Stage&Job yet), you will submit your request Office will send you the Internship for the Final Examination selecting booklet (libretto di tirocinio) by email Domanda con riserva (Provisional where you will have to register your application). You will receive an daily attendance; email explaining the reasons for the • you will be assigned a Tutore registration being only provisional; Aziendale by the hosting Company, 8. electronic thesis submission 7 days with whom you will cooperate during before the thesis oral defense and the internship. The rules to choose Tutor’s approval. your Tutore Accademico depend on your Degree Course; check them on the Stage&Job website;

37 • hand in the Internship booklet, signed both from you and your tutors, to # AT YOUR DEPARTURE the Stage&Job Office within 15 days AFTER the end of the internship >Academic conclusion period and fill in the evaluation of your mobility: steps to follow questionnaire that you find in the 1. Two or three days before your section “Stage” of your personal page; departure you must come to the • inform the Stage&Job Office about Incoming Mobility Office desks for any change regarding your internship signing the Certificate of Attendance (for example in case of extension or and collect your Transcript of records; suspension, etc). You will have to fill 2. bring the documents you have to in the relative form, at least 2 days hand in back to your home university, before the variation: http://stagejob. if any, and ask for the signatures; polito.it/studenti/tirocini_curriculari; 3. fill in compulsorily the Customer • read your course instruction on Satisfaction survey received Stage&Job website in order to register approximately one month before your internship. your departure on your PoliTO email account. For further information you can contact the Stage&Job Office through the ticketing service. >Part-Time jobs (only for Double Degree) In the official website of Politecnico, you can find, usually in April/May, announcements for part-time jobs at the Incoming Mobility Officehttps:// didattica.polito.it/tasse/collaborazioni. html.This is the only chance that you have to receive a financial support by Politecnico di Torino.

Fill in the customer satisfaction survey before your departure

38 # PRACTICAL-INFO Emergency numbers phone call free of charge >Safety rules Do not carry your passport with you Fire 115 (a copy will be sufficient). If you are a Non-EU citizen, bring always with you at least a copy of the residence permit Ambulance 118 or of the postal receipt of the residence permit application. Emergency First Aid 0115747 Do not keep your credit card in your treatment at home wallet but in a different place. Look out for pickpockets on trams and buses. Carabinieri / Polizia 112 Remember, even at the Politecnico, to keep an eye on your bags, backpacks, mobile phone and laptop.

GTT (city transports) lost & found office Via Meucci, 4 / T 011 4430753 Mon/Wed/Thu 9.00 - 12.00 a.m.

POLITECNICO DI TORINO lost & found office Portineria / Corso Duca degli Abruzzi, 24 T 011 0906666

39 DEADLINES & HOLIDAYS

2018/2019 Academic Calendar List of our public Holidays

st 1 term lectures th st April 25 start on October 1 2018 May 1st end on January 19th 2019 June 2nd National June 24th days th 1st term exam session August 15 st November 1st start on January 21 2019 th Engineering end on March 2nd 2019 December 8 and Architecture nd 2 term lectures nd programs th Christmas From December 22 2018 start on March 4 2019 Holidays to January 6th 2019 end on June 15th 2019

2nd term exam session June 17th 2019 - July 27th 2019 Easter From April 19th 2019 and September 2nd 2019 - Holidays to April 26th 2019 September 21st 2019

LECTURES TIMETABLE (orario lezioni) http://www.swas.polito.it/dotnet/orari_lezione_pub/default.aspx EXAM RESERVATION (prenotazione appelli) http://didattica.polito.it/pls/portal30/esami.visu.form

Students who are going to attend courses and sit for the exams are required to stay at Politecnico until the end of the exam session, as the marks will be only registered during the exam session.

The Incoming Mobility Office won’t be responsible for any problem linked to the registration of grades in case the students do not follow the correct procedure and will not deal with Professors in case problems may arise. It is the students’ duty to check before the departure that no academic matters will be left unsettled.

40 POLITO CONTACTS You can contact these offices by telephone, email or through the ticketing service:

International Affairs Department Language Centre C.L.A. Corso Duca degli Abruzzi, 24 (Centro Linguistico d’Ateneo) 10129 Torino Italia Corso Duca degli Abruzzi, 24 10129 Torino Italia Incoming Mobility Office Select FOREIGN LANGUAGE LEARNING - T +39 011 090 8649/52/55 ITALIAN through the ticketing service Select INCOMING STUDENTS through the https://didattica.polito.it/cla/en/ ticketing service presentazione.html http://international.polito.it/en/

The Incoming Mobility Office deals Registrar’s Office (Segreteria Studenti) with all the academic issues of your Corso Castelfidardo, 39 stay at the Politecnico di Torino: 10129 Torino Italia Welcome Orientation Meetings, The info desks at Registrar’s Office are open students’ selection, enrollment, from Monday to Friday from 8:30 to 12:00 a.m. Learning Agreement, contact with partner Universities, documents issue. https://didattica.polito.it/segreteria/ You can find us at the desks no. 6-7 contatta/en/index.html of the International Affairs Department. Stage & Job office Foreign Citizens Office Corso Castelfidardo, 39 10129 Torino Italia T +39 011 090 8695 T 011 090 5789 @ [email protected] Select CURRICULAR INTERNSHIP http://international.polito.it/practical_ through the ticketing service information The info desks at the Stage & Job Office The Foreign Citizens Office is in charge are open on Tuesday and Thursday of providing the necessary support from 9:30 to 12:30 a.m. for your orientation and integration Telephone assistance: Tuesday and Thursday at Politecnico and in the surrounding from 2:00 to 4:00 p.m. environment. You can find us at desks no. 1 and 2 of the International Affairs Department. We will help you deal with various services on the territory and practical matters (visa and residence The info desks at International Affairs permit, health insurance, fiscal code, Department are open accommodation, welcome activities). MON/ TUE/THU/FRI from 9.00 to 11.30 a.m. The info desks are closed to public on WEDNESDAYS

41 >Academic glossary

Anno accademico Academic year: the Dati personali Personal data academic year starts from October and Debito formativo Extra credit to ends on September be attained of the following year. The year is organised Declaration of value in didactic terms Dichiarazione “periodi didattici” di valore Anticipo (soldi) To pay in advance Dipartimento Department Assicurazione Health insurance Diploma - laurea Graduation medica certificate High school diploma Self-declaration Diploma di Autocertificazione maturità Bollettino postale Payment slip/ postal slip Documento Document Borsa di studio Scholarship Documento I.D. card di identità Carico didattico Study plan: the list of the courses that Dottorato PhD program the student follow during the year Esame di profitto Exam: credits are earned once the Certificato Certificate student has passed the exam of each Enrollment certificate course or activity. Certificato di Grades of individual iscrizione exams are expressed in fractions of 30 Codice fiscale Fiscal code Matricola Registration number Corso di laurea Bachelor of (numero) or student number Science program Modulo Form Corso di laurea Master of Science program magistrale Nulla osta per Scientific research ricerca scientifica visa authorization Credito Credit: it represents the student’s total workload (class time, Passaporto Passport individual study, exam preparation, practical Patrimonio Property work etc.). One credit is equivalent to 25 Periodo didattico Period (fall/spring hours. The average semester) in the full-time workload academic year during per academic which the students year is usually 60 follow the courses credits (equivalent and sit for the exams to 1500 hours)

42 Permesso di Residence permit soggiorno Produrre/ Show/submit mostrare documents documenti Segreteria Registrar’s office studenti Rata Installment Specializzazione - Specializing program Reddito familiare Household income corso Ricevuta del Residence permit Stage Internship rinnovo di renewal receipt permesso Statino A document the student must hand Ricongiungimento Family reunion in to the professor on familiare the day of the exam Riduzione tasse Fees reduction Tasse d’iscrizione Tuition fees Rinnovo del Residence permit Tessera studenti Smart Card permesso di renewal soggiorno Test di Entrance test ammissione Scadere/ Expire/deadline scadenza Titolo Degree accademico Segreteria Educational didattica Secretariat: Ufficio postale Post Office the student can refer to them to Immigration Office get information Ufficio about courses and immigrazione administrative procedures Voto Mark

43 Glossary

Can you help me? Può aiutarmi? Do you speak English? Parla inglese? I don’t understand Non capisco I don’t know Non lo so Hello Ciao Good Morning Buon giorno Good Evening Buon pomeriggio Good Night Buona notte Goodbye Arrivederci Please Per favore Thank you Grazie I am sorry Mi dispiace Excuse me Mi scusi I am hungry Ho fame I am thirsty Ho sete I am tired Sono stanco I am lost Mi sono perso How are you? Come va? Good, thank you Bene, grazie Not good Non troppo bene What’s your name? Come ti chiami? My name is ___ Mi chiamo ___ Where are you from? Da dove vieni? I am from ___ Vengo da ___ How old are you? Quanti anni hai? Where is ___ Dov’è ___ 44 The toilet? Il bagno? The town centre? Il centro? The train station? La stazione? The airport? L’aeroporto? The bank? La banca? The hotel? L’hotel? The youth hostel? L’ostello? The hospital? L’ospedale? The police station? La polizia? The embassy? L’ambasciata? How much is a ticket to ___? Quanto costa un biglietto per___? Where does this bus | train go? Dove va questo autobus | treno? Does this bus | train stop at ___? Questo bus |treno si ferma a ___? Turn left Gira a sinistra Turn right Gira a destra Straight ahead Sempre dritto Go back Torna indietro Stop Fermati I need to go to ___ Devo andare a ___ How much to go to ___ Quanto costa fino a ___ I would like to order ___ Vorrei ___ The check please! Il conto per favore! Can I pay with a credit card? Posso pagare con la carta di credito? Master of science Laurea specialistica Fiscal code Codice fiscale Graduation certificate Diploma – laurea 45 NOTES

46 NOTES

47 # ARRIVAL Welcome Orientation Meeting Fiscal code application Residence permit application (only non-EU students) On-Line enrollment and Smart Card Input your address in Torino and Italian mobile number Meeting with PoliTO Academic Advisor Learning Agreement Registration at Anagrafe centrale (Municipality Office: for EU students) LAST BUT NOT LEAST: join our Welcome Activities!

# DEPARTURE Ask the Foreign Citizens Office if and where you are allowed to travel before buying any travel tickets (only non-EU students) Fill in the Customer Satisfaction questionnaire (COMPULSORY for receiving the Transcript of records) Pay your flat last rent and all the utilities Close your bank account Return to the libraries any borrowed books (COMPULSORY for receiving the Transcript of records) Go to the Incoming Mobility Office to close your career at PoliTO (bring your home university documents to be signed)