ANNUAL REPORT 2014 Contents

Disclosure Index 01 Attestations 03 Chair and Chief Executive Report 05 Nature and Range of Services Provided 07 Corporate Governance 08 Organisational Structure 09 Summary of Financial Results 10 Occupational Health & Safety 11 Statement of Priorities 12 Statements of Compliance 17 Environmental Performance 18 Donors and Contributors 19 Disclosure Index

The Annual Report of Health Service is prepared in accordance with all relevant Victorian legislation. This index has been prepared to facilitate identification of the Department’s compliance with statutory disclosure requirements.

LEGISLATION REQUIREMENT PAGE REFERENCE Ministerial Directions Report of Operations

Charter and Purpose FRD 22E Manner of establishment and the relevant 04, FS61 Ministers FRD22E Objectives, functions, powers and duties 04 FRD 22E Nature and range of services provided 07

Management and structure FRD 22E Organisational structure 09

Financial and other information FRD 10 Disclosure index 01 FRD 11A Disclosure of ex-gratia expenses N/A FRD 12A Disclosure of major contracts N/A FRD 21B Responsible person and executive officer FS61-62 disclosures FRD 22E Application and operation of Protected Disclosure 17 Act 2012 FRD 22E Application and operation of Carers Recognition 17 Act 2012 FRD 22E Application and operation of Freedom of 17 information Act 1982 FRD 22E Compliance with building and maintenance 17 provisions of Building Act 1993 FRD 22E Details of consultancies over $10,000 10 FRD 22E Details of consultancies under $10,000 10 FRD 22E Employment and conduct principles 10, 17 FRD 22E Major changes or factors affecting performance 10 FRD 22E Occupational Health and Safety 11 FRD 22E Operational and budgetary objectives and 10 performance against objectives FRD 24C Reporting of office-based environmental impacts 18 FRD 22E Significant changes in financial position during 10 the year FRD 22E Statement of availability of other information N/A FRD 22E Statement on National Competition Policy 17

01 * FS refers to Financial Statements as enclosed Disclosure Index continued

LEGISLATION REQUIREMENT PAGE REFERENCE FRD 22E Subsequent events FS62 FRD 22E Summary of the financial results for the year 10 FRD 22E Workforce Data Disclosures including a statement 10, 17 on the application of employment and conduct principles FRD 25B Victorian Industry Participation Policy disclosures 17 FRD 29 Workforce Data disclosures 10 SD 4.2(g) Specific information requirements FS11 SD 4.2(j) Sign-off requirements 03 SD 3.4.13 Attestation on data integrity 03 SD 4.5.5.1 Ministerial Standing Direction 4.5.5.1 compliance 03 attestation SD 4.5.5 Risk management compliance attestation 04

Financial Statements

Financial statements required under Part 7 of the FMA SD 4.2(a) Statement of changes in equity FS06 SD 4.2(b) Comprehensive operating statement FS04 SD 4.2(b) Balance sheet FS05 SD 4.2(b) Cash flow statement FS07

Other requirements under Standing Directions 4.2 SD 4.2 (a) Compliance with Australian accounting standards FS09 and other authoritative pronouncements SD 4.2(c) Accountable officer’s declaration FS01 SD 4.2 (c) Compliance with Ministerial Directions FS09 SD 4.2(d) Rounding of amounts FS12

Legislation Freedom of Information Act 1982 17 Protected Disclosure Act 2012 17 Carers Recognition Act 2012 17 Victorian Industry Participation Policy Act 2003 17 Building Act 1993 17 Financial Management Act 1994 17, FS01 Occupational Health & Safety Act 2004 17

* FS refers to Financial Statements as enclosed 02 Attestations

Responsible Bodies Declaration In accordance with the Financial Management Act 1994, I am pleased to present the Report of Operations for Beechworth Health Service for the year ending 30 June 2014.

...... Katie Warner Board Member Beechworth

Date ...... 20/08/2014

Attestation on Data Integrity I, Cameron Butler, certify that Beechworth Health Service has put in place appropriate internal controls and processes to ensure that reported data reasonably reflects actual performance. Beechworth Health Service has critically reviewed these controls and processes during the year.

...... Cameron Butler Accountable Officer Beechworth

Date ...... 20/08/2014

Attestation on Compliance with the Ministerial Standing Direction 4.5.5.1 - Insurance I, Cameron Butler, certify that Beechworth Health Service has complied with Ministerial Direction 4.5.5.1- Insurance.

...... Cameron Butler Accountable Officer Beechworth

Date ...... 20/08/2014

03

Attestations continued

Attestation on Compliance with /New Zealand Risk Management Standard I, Cameron Butler, certify that Beechworth Health Service has risk management processes in place consistent with the AS/NZS ISO 31000:2009 and an internal control system is in place that enables the executive to understand, manage and satisfactorily control risk exposures. The Board of Management verifies this assurance and that the risk profile of Beechworth Health Service has been critically reviewed within the last 12 months.

...... Cameron Butler Accountable Officer Beechworth

Date ...... 20/08/2014

Manner of establishment and the relevant Ministers

Beechworth Health Service is incorporated as a Public Hospital and is listed within Schedule 1 of the Health Services Act 1988.

The relevant Minister is the Minister for Health, The Hon. David Davis.

Objectives, functions, powers and duties The objectives of the health service are to: 1. Provide public hospital and residential aged care services; 2. Provide health and community services and to work with the communities of Beechworth and surrounding areas to deliver comprehensive, quality health and wellness services in partnership with the community, health professionals and funding bodies; and 3. Pursue activities that are intended to make the health service more efficient

04 Chair and Chief Executive Report

On behalf of the Board of Management we are pleased to present the 2013-2014 Annual Report for Beechworth Health Service. This year the Board set a Statement of Priorities (SOP) in agreement with the Secretary of the Department of Health. This document is aligned to the Victorian Health Priorities Framework 2012-2022 and is consistent with the strategies and objectives of Beechworth Health Service. The outcomes are contained in this report. Our achievements this year would not have been possible without the dedicated commitment of our staff and many volunteers. In October we underwent accreditation against the National Safety and Quality Health Service Standards (NSQHS). Health services were required to be accredited under these standards from 1st January 2013. Due to the efforts of our staff, our organisation performed exceptionally well and we are proud to report that there were no recommendations. This is an excellent outcome. In order to be able to provide a high standard of healthcare it is important that we continue to develop our staff. The past year has seen the implementation of our online learning platform, e3, that has allowed staff to access accredited training and education from within the workplace; the introduction of an organization wide Hardwiring program based on the Studer principles that aims to create and sustain a culture of service and operational excellence; and the announcement of the inaugural Jan Webb Memorial Scholarship that allowed the winners, Lisa Pryor, Director of Clinical Services, Linda Earl, Acute Nurse Unit Manager and Louine Robinson, Podiatrist to present a paper titled Development of an Integrated Organisation Wide Approach to Wound Care at a Small Rural Health Service at a national wound care conference. There have been a number of other achievements throughout the year. Some examples include the stronger links between Beechworth Health Service and the community and users of the health service which ultimately leads to an improved health service for our community. We have consumer representation on committees and we are working alongside several community groups. This was determined as a key priority in our community engagement strategy. Secondly, we have introduced telehealth into our Urgent Care Centre as a part of the Northeast Health Wangaratta’s regional teleheath project and thirdly we have commenced planning for our aged care future in light of changes in government policy, community demographics and consumer expectations. Though in its early stages, some key opportunities have been identified. We once again faced a tight fiscal year where increases in funding did not keep pace with expenditure. As a response we sought ways to reduce expenditure without compromising service provision or quality. Full-time equivalent (FTE) staff numbers have decreased over the past twelve months as we continually seek ways to reduce costs and improve efficiency. We expect these pressures to remain in the foreseeable future with impending changes to aged care under the Living Longer Living Better program. Detailed financial operating statements are included in this report.

05 The Annual Report of Beechworth Health Service is prepared in accordance with all relevant Victorian legislation. This index has been prepared to facilitate identification of the Department’s compliance with statutory disclosure requirements.

LEGISLATION REQUIREMENT PAGE REFERENCE Ministerial Directions Report of Operations

Charter and Purpose FRD 22E Manner of establishment and the relevant 04, FS61 Ministers FRD22E Objectives, functions, powers and duties 04 FRD 22E Nature and range of services provided 07

Management and structure FRD 22E Organisational structure 09

Financial and other information FRD 10 Disclosure index 01 FRD 11A Disclosure of ex-gratia expenses N/A FRD 12A Disclosure of major contracts N/A FRD 21B Responsible person and executive officer FS61-62 disclosures FRD 22E Application and operation of Protected Disclosure 17 Act 2012 FRD 22E Application and operation of Carers Recognition 17 Act 2012 FRD 22E Application and operation of Freedom of 17 information Act 1982 FRD 22E Compliance with building and maintenance 17 provisions of Building Act 1993 FRD 22E Details of consultancies over $10,000 10 FRD 22E Details of consultancies under $10,000 10 FRD 22E Employment and conduct principles 10, 17 FRD 22E Major changes or factors affecting performance 10 FRD 22E Occupational Health and Safety 11 FRD 22E Operational and budgetary objectives and 10 performance against objectives FRD 24C Reporting of office-based environmental impacts 18 FRD 22E Significant changes in financial position during 10 the year FRD 22E Statement of availability of other information N/A FRD 22E Statement on National Competition Policy 17

Chair and Chief Executive Report continued

Our achievements this year are due to the commitment and ability of the Board to work with the Executive to not only monitor organisational performance but also plan for our future. During the year Greg Pinkerton retired as a Board member and at 30th June we farewelled Gabrielle Prior and Greg George, the latter having been a Board member since 2007 during which time he served as Chair for three years. We thank our Board members for their contribution and wish them well in the future. We would like to acknowledge the support of our community and other partners including the Department of Health and neighbouring health services for their contribution over the past twelve months.

......

Cameron Butler, Chief Executive Officer Katie Warner, Board Chair Beechworth Beechworth

06 LEGISLATION REQUIREMENT PAGE REFERENCE FRD 22E Subsequent events FS62 FRD 22E Summary of the financial results for the year 10 FRD 22E Workforce Data Disclosures including a statement 10, 17 on the application of employment and conduct principles FRD 25B Victorian Industry Participation Policy disclosures 17 FRD 29 Workforce Data disclosures 10 SD 4.2(g) Specific information requirements FS11 SD 4.2(j) Sign-off requirements 03 SD 3.4.13 Attestation on data integrity 03 SD 4.5.5.1 Ministerial Standing Direction 4.5.5.1 compliance 03 attestation SD 4.5.5 Risk management compliance attestation 04

Financial Statements

Financial statements required under Part 7 of the FMA SD 4.2(a) Statement of changes in equity FS06 SD 4.2(b) Comprehensive operating statement FS04 SD 4.2(b) Balance sheet FS05 SD 4.2(b) Cash flow statement FS07

Other requirements under Standing Directions 4.2 SD 4.2 (a) Compliance with Australian accounting standards FS09 and other authoritative pronouncements SD 4.2(c) Accountable officer’s declaration FS01 SD 4.2 (c) Compliance with Ministerial Directions FS09 SD 4.2(d) Rounding of amounts FS12

Legislation Freedom of Information Act 1982 17 Protected Disclosure Act 2012 17 Carers Recognition Act 2012 17 Victorian Industry Participation Policy Act 2003 17 Building Act 1993 17 Financial Management Act 1994 17, FS01 Occupational Health & Safety Act 2004 17

Nature and range of services provided

Beechworth Health Service is a public funded health service with its principal location in Beechworth, north east . It serves the eastern aspect of Indigo Shire, including the communities of Beechworth, Stanley, Wooragee, Yackandandah, Tangambalanga and Kiewa Valley.

The following services are provided: Acute: 13 beds (inclusive of 1 urgent care centre trolley and 3 Transition Care Beds) Residential Aged Care: 60 beds comprised of 30 high care, 30 low care (including 1 respite bed).

Primary Care: Physiotherapy Occupational therapy Dietetics Diabetes education Podiatry Health promotion Needs assessment, care coordination and case management Home and Community Care (HACC) services comprising: • District nursing • Planned activity groups • Podiatry

07 Responsible Bodies Declaration In accordance with the Financial Management Act 1994, I am pleased to present the Report of Operations for Beechworth Health Service for the year ending 30 June 2014.

...... Katie Warner Board Member Beechworth

Date 20/08/2014

Attestation on Data Integrity I, Cameron Butler, certify that Beechworth Health Service has put in place appropriate internal controls and processes to ensure that reported data reasonably reflects actual performance. Beechworth Health Service has critically reviewed these controls and processes during the year.

...... Cameron Butler Accountable Officer Beechworth

Date 20/08/2014

Attestation on Compliance with the Ministerial Standing Direction 4.5.5.1 - Insurance I, Cameron Butler, certify that Beechworth Health Service has complied with Ministerial Direction 4.5.5.1- Insurance.

...... Cameron Butler Accountable Officer Beechworth

Date 20/08/2014

Corporate Governance

The organisation has been governed by a Board Quality, Risk & Governance Committee appointed by the Governor-in-Council, upon the Dr. Gary Saliba (Chair) recommendation of the Minister for Health. Mr. Greg George The main functions of the Board are to guide the Ms. Jenny Gordon entity in accordance with government policy. Mr. Will Gwosdz This involves providing strategic leadership, Mr. Bernard Bolan - Community Representative monitoring performance and ensuring accountability and compliance. Management Cameron Butler, Chief Executive Board of Management Robert Ashwell, Chief Accountant Ms Katie Warner, President David Kidd, Primary Health Manager (to May 2014) Ms Gabrielle Prior, Vice President Shell Morphy, Quality & Risk Manager Mr Greg George Lisa Pryor, Director of Clinical Services Ms Jenny Gordon Mark Weston, Services Manager Mr Will Gwosdz Kym Durance, Residential Aged Care Nurse Unit Mr Greg Pinkerton Manager Dr Gary Saliba Linda Earl, Manager, Acute Services Ms Leanne Williams

08

Attestation on Compliance with Australia/New Zealand Risk Management Standard I, Cameron Butler, certify that Beechworth Health Service has risk management processes in place consistent with the AS/NZS ISO 31000:2009 and an internal control system is in place that enables the executive to understand, manage and satisfactorily control risk exposures. The Board of Management verifies this assurance and that the risk profile of Beechworth Health Service has been critically reviewed within the last 12 months.

...... Cameron Butler Accountable Officer Beechworth

Date 20/08/2014

Manner of establishment and the relevant Ministers

Beechworth Health Service is incorporated as a Public Hospital and is listed within Schedule 1 of the Health Services Act 1988.

The relevant Minister is the Minister for Health, The Hon. David Davis.

Objectives, functions, powers and duties The objectives of the health service are to: 1. Provide public hospital and residential aged care services; 2. Provide health and community services and to work with the communities of Beechworth and surrounding areas to deliver comprehensive, quality health and wellness services in partnership with the community, health professionals and funding bodies; and 3. Pursue activities that are intended to make the health service more efficient

Organisational Structure

BOARD OF MANAGEMENT

CHIEF EXECUTIVE

ICT EXECUTIVE ASSISTANT

CHIEF HUMAN QUALITY SERVICES DIRECTOR DIRECTOR COMMUNITY OCCUPATIONAL ACCOUNTANT RESOURCES AND RISK MANAGER OF OF ENGAGEMENT HEALTH & MANAGEMENT CLINICAL MEDICAL SAFETY SERVICES SERVICES

ACCOUNTS PAYROLL FOOD ASSISTANT HIGH VOLUNTEERS SERVICES DIRECTORS OF CARE NURSING

RECEPTION / CLEANING LOW CARE INFECTION PATIENT FEES CONTROL

STORES MAINTENANCE DISTRICT MEDICAL NURSING RECORDS

GROUNDS ACUTE HEALTH PROMOTION

LAUNDRY STAFF ALLIED DEVELOPMENT HEALTH

COMMUNITY HEALTH

PLANNED ACTIVITY GROUPS

09 Summary of Financial Results

Workforce Statistics JUNE JUNE LABOUR CATEGORY Current Month FTE YTD FTE 2014 2013 2014 2013 Nursing 52.4 51.6 52.3 72.4 Administration & Clerical 12.1 13.8 12.8 14.7 Hotel & Allied Services 38.2 40.3 38.5 37.8 Medical Officers 0.0 0.1 0.0 0.1 Ancillary Support 11.4 12.4 12.7 12.5 Totals 114.1 118.2 116.3 137.5

FINANCIAL 2014 2013 2012 2011 2010 $000’s $000’s $000’s $000’s $000’s Total Revenue 12,131 14,629 16,113 15,540 15,444 Total Expenses (13,276) (15,036) (16,875) (18,617) (17,312) Net Result for the Year (inc. Capital & Specific Items) (1,145) (407) (762) (3,077) (1,868)

Retained Surplus/(Accumulated Deficit) 952 2,097 2,505 3,267 5,322 Total Assets 28,889 25,926 27,860 26,949 30,090 Total Liabilities 5,801 6,079 7,858 6,184 6,249 Net Assets 23,088 19,847 20,002 20,764 23,841 Total Equity 23,088 19,847 20,002 20,764 23,841 Beechworth Health Service budgeted for an operating surplus of $1k for the year. The final operating result of $175k deficit was mainly attributable to lower than expected ACFI funding and higher repairs and maintenance for our facility which is now 10 years old.

Detail of individual consultancies In 2013-14, there were 3 consultancies where the total fees payable to the consultants were $10,000 or greater. The total expenditure incurred during 2013-14 in relation to these consultancies is $127,357 (excl. GST). In 2013-14, there were 9 consultancies where the total fees payable to the consultants were less than $10,000. The total expenditure incurred during 2013-14 in relation to these consultancies is $19,332 (excl. GST).

Consultant Purpose of Consultancy Start date End date Total Expenditure Future approved 2013-14 expenditure project fee (excl. GST) (excl. GST) (excl. GST) RSM Bird Cameron Hume Region Business Performance Improvement Project Jul-13 May-14 95,000 95,350 0 APM Solutions Workcover premium review Jul-13 Aug-13 15,000 14,412 0

Provider Assist Aged care concessional funding review Oct-13 Nov-13 18,000 17,595 0 10 Occupational Health & Safety

WorkCover performance has continued to improve in 2013-2014. This builds on the improvements made over the past 3 years and is reflected in the comparative graph against industry performance. Beechworth Health Service is now performing 35% better than the industry average. The number of days lost to workplace injury for the past year was 28, which is the lowest amount for the past 10 years. The improvements in WorkCover performance are now reflected in the premium being paid.

BHS WorkCover Performance Compared to Industry Performance (%) Premium Paid as % of Remuneration 60 2.00%

40

20 1.50% 0

-20 % %1.00% -40

-60

-80 0.50%

-100

-120 09/10 10/11 11/12 12/13 13/14 0.00% 09/10 10/11 11/12 12/13 13/14

Days Lost to Workplace Injury 60

50

40

13/14 30 12/13 11/12 20 Days Lost per Month

10

0 July August Sept Oct Nov Dec Jan Feb March April May June

11 Statement of Priorities

Part A - Strategic Priorities for 2013-14

ACTION DELIVERABLE OUTCOME

1. Developing a system that is responsive to people’s needs

Implement formal advanced care Implement advanced care planning Advance care planning implemented planning structures and processes that across organization in accordance across the organization provide patients with opportunities to with Clinical Leadership in Quality develop, review and have their Services project expressed preferences for future treatment and care enacted

In partnership with other local Continued participation in the North Ongoing Board and Executive providers apply existing service East Border Mental Health participation in the North East Border capability frameworks to maximize use Governance Committee Mental Health Governance of available resources across the Committee to ensure local health catchment needs continue to be met following the transfer of mental health services to North East Border Mental Health Service

Work and plan with key partners and Continued participation in the Indigo Ongoing participation in the service providers to respond to issues Health Consortium consortium has continued of distance and travel time experi- Ongoing implementation of BHS Community engagement strategy enced by some rural and regional community engagement strategy has been implemented resulting in Victorians improved and increased engagement with community groups and members within the service’s catchment Continue to work with regional health Ongoing collaboration with other services and providers to provide a health services to promote provision venue for local based services of services locally has resulted in more than 1,200 occasions of service being provided, including dental screening, medical imaging, optometry and specialist appointments

12 Statement of Priorities continued

Part A - Strategic Priorities for 2013-14

ACTION DELIVERABLE OUTCOME

2. Improving every Victorian’s health status and experiences

Improve thirty-day unplanned Implement person-centred care Person-centred philosophy readmission rates strategy to engage patient decision embedded within organization. making and discharge planning Clear evidence of involvement of patients and families in decision- making and care planning as validated by accreditation under the NSQHS standards

Consider new models of care and Ongoing participation in HACC Participated in shire wide review of more coordinated services to respond service review HACC services to the specific needs of people with Participate in feasibility study to Participated in the feasibility study. priority clinical conditions determine appropriate and effective Recommendations being considered model for health services in Indigo by Boards of respective health LGA services

3. Expanding service, workforce and system capacity

Support excellence in clinical training Implement Hume-wide online learning Online learning platform through productive engagement in platform for employees & volunteers implemented clinical training networks & developing Ongoing participation in the Victorian Participation in the Victorian Clinical health education partnerships across Clinical Placement Network to Placement Network has continued the continuum of learning increase undergraduate placement resulting in increased opportunities opportunities for undergraduates Provide shared allied health services Sharing of allied health roles with with surrounding health facilities surrounding facilities has occurred

13 Statement of Priorities continued

Part A - Strategic Priorities for 2013-14

ACTION DELIVERABLE OUTCOME

4. Increasing the system’s financial sustainability and productivity

Reduce variation in health Implement recommendations from There has been ongoing administrative costs Hume Business Practice participation in the project along Improvement Project with implementation of the recommendations contained within the project report.

Identify opportunities for efficiency and Active participation in regional Active participation in the better value service delivery projects to achieve efficiencies and Sustainable Hospitals project and deliver sustainable services regional telehealth project

5. Implementing continuous improvements and innovation

Develop and implement improvement Work in partnership with regional Partnerships established with strategies that better support patient hospitals to allow the transition of regional hospitals resulting in the flow and the quality and safety of acute patients back to their local transfer of acute patients back to hospital service health service their local health service Engage with regional health services In progress at the pre-admission stage to plan for transition of acute patients Implement patient journey project with In progress regional health service

6. Increasing accountability and transparency

Implement systems that support Board to undertake self-review of Board has completed self- review of streamlined approaches to clinical governance processes (notably governance processes and governance at all levels of the clinical governance framework) implemented changes as a result organization The clinical governance framework was reviewed in accordance with best practice and new and improved reports implemented

Participate in benchmarking of Board benchmarked governance governance performance performance with other public sector health services and implemented changes as a result.

Increase transparency & accountability Engage consumers in matters of Consumer representation has been in reporting of accurate and relevant governance and planning utilized with consumers participating information about the organisation’s in governance and service planning. performance

14 Statement of Priorities continued

Part A - Strategic Priorities for 2013-14

ACTION DELIVERABLE OUTCOME

7. Improving utilization of e-health and communications technology

Trial, implement and evaluate Participate in regional telehealth Telehealth is being utilized in the strategies that use ICT as an enabler project provision of after-hours urgent care of better patient care

Part B - Financial Performance

KEY PERFORMANCE INDICATOR TARGET OUTCOME

OPERATING RESULT Annual Operating Result ($m) 0 - 0.18

CASH MANAGEMENT

Creditors <60 days 36 Debtors <60 days 39

Service Performance

KEY PERFORMANCE INDICATOR TARGET OUTCOME

QUALITY AND SAFETY Health Service Accreditation Full compliance Full compliance

Residential Aged Care Accreditation Full compliance Full compliance

Cleaning Standards Full compliance Full compliance Submission of data to VICNISS Full compliance Full compliance

Health care worker immunization-influenza 75 87

Hand Hygiene (rate) 70 88

Victorian Patient Satisfaction Monitor (OCI) (July to December 2013) 73 Not available

Consumer Participation Indicator (July to December 2013) 75 Not available

Victorian Hospital Experience Measurement Instrument (January to June 2014) Full compliance Not available

People Matter Survey Full compliance Full compliance

15 Service Performance continued

OCCUPANCY

UNIT 2013/14 2012/13 2011/12 2010/11 2009/10

Acute/Transition Care 62.89% 61.71% 59.09% 56.24% 50.40%

Urgent Care Centre Presentations 543 548 588 583 592

The Acacias 97.96% 98.43% 99.20% 99.30% 99.40%

Stringybark Lodge 98.09% 97.50% 98.10% 92.40% 97.80%

HOURS OF SERVICE

PRIMARY HEALTH 2013/14 2012/13 2011/12 2010/11 2009/10

Physiotherapy 1654 1244 1035 1559 1821

Dietetics 314 169 947 971 709

Occupational Therapy 367 314 178 158 251

Podiatry 866 654 504 535 794

HACC Podiatry 739 837 842 693 772

Community Nursing 544 680 622 792 644

Planned Activity Groups - High 7392 9520 13406 13414 12370

Planned Activity Groups - Core 11478 11596 9195 9273 10383

District Nursing 2514 2849 2463 3044 3362

16 Statements of Compliance

Freedom of Information Building Act 1993 In accordance with the Freedom of Information Act Beechworth Health Service complies with the 1982, this institution has appointed the Chief provisions of the Building Act 1993 in accordance with Executive as the Freedom of Information Officer DHS Capital Development Guidelines (Minister for and requests for information are processed in Finance Guideline Building Act 1993/Standards for accordance with the Legislation. Two (2) Freedom Publicly Owned Buildings 1994/Building (Interim) of Information (FOI) requests were received by the Regulations 2005 and Building Code of Australia Beechworth Health Service during 2013-2014. 2004).

Protected Disclosure Act 2012 Victorian Industry Participation Policy Act 2003 Beechworth Health Service has applied and Beechworth Health Service has no items relevant to operated in accordance with the Protected the Act. Disclosure Act 2012 to the establishment of procedures for making, handling and notifying any Competitive Neutrality disclosures. No disclosures have been received in In accordance with government policy Beechworth 2013-2014. Health Service has ensured that during 2013-2014 competitive neutrality requirements per the Competitive Carers Recognition Act 2012 Neutrality Policy Victoria and subsequent reforms were In accordance with the Carers Recognition Act met. 2012, Beechworth Health Service has complied with the provisions through ensuring that all staff Occupational Health & Safety Act 2004 and volunteers respect and recognise carers, Beechworth Health Service complies with the support them as individuals, recognise their efforts Occupational Health & Safety Act 2004. and dedication, take into account their views and The organisation monitors its compliance through an cultural identity, recognise their social wellbeing Occupational Health and Safety Committee which and provide due consideration of the effect of being reports to the Board of Management and the Quality, a carer on matters of employment and education. Risk & Governance Committee. All staff injuries and hazards in the workplace are reported and followed up Financial Management Act 1994 via the ‘Riskman’ incident management system. See Page 01 of the Beechworth Health Service We support our staff both in the provision of training to 2013-2014 Financial Report. reduce risk of injury and, if an injury does occur, a comprehensive return to work program. Statement of Merit & Equity Beechworth Health Service ensures a fair and transparent process for recruitment, selection and promotion of employees. Policies and procedures ensure people are treated fairly with appropriate avenues for grievance and complaint processes.

17 Environmental Performance

Beechworth Health Service has undertaken a number of initiatives to improve its environmental performance. The installation of solar-boosted gas hot water has led to a reduction in LPG consumption. Changes to work practices and workplace culture have enabled the organisation to reduce its utility consumption.

LPG Usage - litres

25,000

20,000

15,000 11-12

12-13 10,000 13-14

5,000

0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Electricity - kilojoules

120,000

100,000

80,000 11-12

60,000 12-13

40,000 13-14

20,000

0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

18 Donors and Contributors

Donations and bequests assist Beechworth Health Service to maintain its high standard of services to residents and the community. For 2013-2014, we acknowledge the financial contributions of:

Over $500 Contributions towards the Community Estate of E. Janet Webb Christmas Lunch: Ladies from Mayday Hills Auxiliary of the 24 Seven Events Beechworth Health Service Beechworth Bakery Ritchies IGA Beechworth Beechworth Butcher

Latipsoh Fundraising Beechworth Community Childcare Centre The WE & ME Flanagan Charitable Trust Beechworth Community Support Beechworth Correctional Centre $500 and Under Beechworth Kinder Beechworth Lodge of St John Beechworth Lions Club Betty Wallace Trust Beechworth Memorial Hall Committee Freemasons Victoria Beechworth Montessori School In Memory of A Byrne Beechworth Neighbourhood Centre In Memory of J Cassidy Beechworth Sweet Company Jessica Thompson Beechworth Taxi Liz & Terry Hope Community Bank Mary Lendon Goldfields Green Grocer Innovation Icecream Maggie & Andy Christensen Mikes Beechworth Bazaar Salvation Army Beechworth Branch Tom & Erin Powell

19