1 Warranty Coverage at a Glance
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WARRANTY COVERAGE AT A GLANCE DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime Basic Limited Warranty Coverage Special Extended Warranty Coverage Anti-Corrosion Perforation Limited Warranty: All Panels Outer Panels Federal Emission Warranty -Light Duty Truck Federal Emission Warranty - Specified Components - Light Duty Truck Federal Emission Warranty - Heavy Duty Truck California Emission Warranty - Light & Medium Duty Truck California Emission Warranty - Specified Com- ponents - Light/Med Duty & Med Duty Diesel Cummins Diesel Engine Components Limited Warranty Noise Emission Warranty - Heavy Duty © 2005 DaimlerChrysler Corporation 1 TABLE OF CONTENTS 1. Your Legal Rights Under 3.5 Certain Kinds of Corrosion These Limited Warranties . 4 Not Covered . .14 3.6 Other Exclusions . .15 2. What’s Covered Under DaimlerChrysler's Warranties 3.7 Total Loss, Salvage, Junk, or Scrap 2.1 Basic Limited Warranty . 5 Trucks Not Covered. 16 2.2 Cummins Diesel Engine Limited Warranty . 8 3.8 Restricted Warranty . .16 2.3 Corrosion Warranty . 10 2.4 Restraint System Limited Warranty . 11 4. Other Terms of Your Warranties 4.1 Exchanged Parts May Be Used in 3. What’s Not Covered Warranty Repairs . 17 3.1 Modifications Not Covered. 12 4.2 Pre-Delivery Service. 18 3.2 Environmental Factors Not Covered . 13 4.3 Production Changes . 18 3.3 Maintenance Costs Not Covered. 13 4.4 Governing Law and Other Terms . .18 3.4 Racing Not Covered . 14 2 TABLE OF CONTENTS 5. Emission Warranties Required by Law 7. How to Deal with Warranty Problems 5.1 Federal Emission Warranty - Light 7.1 Steps to Take . .42 Duty Truck . 19 7.2 Helpful Addresses and Telephone 5.2 Emission Performance Warranty . 21 Numbers . .45 5.3 Federal Emission Warranty - Heavy Duty Truck . .21 8. Optional Service Contract . 47 5.4 California Emission Warranty . 23 5.5 Noise Emission Warranty . 32 9. Maintenance 9.1 General Maintenance . 48 6. How to Get Warranty Service 9.2 Where to Go For Maintenance . .48 6.1 Where to Take Your Truck . 35 6.2 How To Get Tow Service - U.S. or Canada Only . .37 6.3 Emergency Warranty Repairs . 38 6.4 Getting Service Under the Federal Emission Performance Warranties . 38 6.5 Getting Service Under the California Emission Warranties . 39 3 LEGAL RIGHTS 1. Your Legal Rights Under Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not These Limited Warranties apply to you. The warranties contained in this booklet are the only 1.1 Incidental and Consequential express warranties that DaimlerChrysler Motors Company Damages Not Covered LLC ("DaimlerChrysler") makes for your vehicle. These Your warranties don’t cover any incidental or warranties give you specific legal rights. You may also consequential damages connected with your vehicle’s have other rights that vary from state to state. For example, failure, either while under warranty or afterward. you may have some implied warranties, depending on the Examples of such damages include: state where your vehicle was sold or is registered. • lost time; These implied warranties are limited, to the extent allowed • inconvenience; by law, to the time periods covered by the express written • the loss of the use of your vehicle; warranties contained in this booklet. • the cost of rental vehicles, gasoline, telephone, If you use your vehicle primarily for business or commer- travel, or lodging; cial purposes, then these implied warranties do not apply • the loss of personal or commercial property; and and DaimlerChrysler completely disclaims them to the extent • the loss of revenue. allowed by law. And the implied warranty of fitness for a Some states don’t allow incidental or consequential particular purpose does not apply if your vehicle is used for damages to be excluded or limited, so this exclusion racing, even if the vehicle is equipped for racing. may not apply to you. 4 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES 2. What's Covered Under covered parts since the only exception is tires. You DaimlerChrysler's Warranties pay nothing for these repairs. These warranty repairs or adjustments — including all parts and labor connected with them — will be made by your dealer at 2.1 Basic Limited Warranty no charge, using new or remanufactured parts. A. Who Is Covered? C. Items Covered by Other Warranties You are covered by the Basic Limited Warranty if The following are covered by separate warranties you are a purchaser for use of the vehicle. offered by their makers. They are not covered by the Basic Limited Warranty: B. What’s Covered The Basic Limited Warranty covers the cost of all • tires; parts and labor needed to repair any defective item • Koss headphones; or on your truck supplied by DaimlerChrysler Corporation that is defective in material, workman- ship or factory preparation. There is no list of 5 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES • items added or changed after the truck left part has failed. If you choose to go to another dealer- DaimlerChrysler Corporation's manufacturing plant, ship, you will be responsible for the cost if the extra such as accessories or protection products, or items distance exceeds 10 miles. See Section 6.2 for informa- changed because of customization or van conver- tion on how to get towing service in the United States sion. and Canada. Be sure you get a copy of any warranty that applies to E. When It Begins these items from your dealer, or from the maker of the The Basic Limited Warranty begins on either of the product. You can find the tire and Koss headphone following dates, whichever is earlier: warranty statements in your Owner’s Literature Package. • the date you take delivery of the truck; or • the date when the truck was first put into service — D. Towing Costs Are Covered Under Certain for example, as a dealer “demo” or as a Circumstances DaimlerChrysler Corporation company truck. The Basic Limited Warranty covers the cost of towing your truck to the nearest Chrysler, Dodge or Jeep dealer if your truck can’t be driven because a covered 6 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES F. When It Ends G. Registration and Operation Requirements The Basic Limited Warranty lasts for 36 months from the The Basic Limited Warranty covers your truck date it begins or for 36,000 miles on the odometer, only if: whichever occurs first. But the following items are covered only for 12 months or for 12,000 miles on the • it was built for sale in the U.S.; odometer, whichever occurs first: • it’s registered in the U.S.; • it’s driven mainly in the U.S. or Canada; and • brakes (rotors, pads, linings, and drums); • it’s operated and maintained in the manner • wiper blades; described in your Owner’s Manual. • clutch discs or modular clutch assembly (as equipped); • windshield and rear window; and • wheel alignment and wheel balancing 7 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES H. If Your Truck Leaves the United States 2.2 Cummins Diesel Engine Limited (We Include U.S. Possessions and Territo- Warranty ries as Part of the United States for Warranty Purposes): A. Who Is Covered? EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW, THERE IS NO WARRANTY COVER- You are covered by the Cummins Diesel Engine AGE ON THIS TRUCK IF IT IS SOLD IN OR Limited Warranty for up to 5 years or 100,000 miles REGISTERED IN COUNTRIES OTHER THAN on the odometer, whichever comes first. THE UNITED STATES. This policy does not apply to trucks that have B. What's Covered received authorization for export from DaimlerChrysler. In vehicles equipped with a Cummins Diesel Dealers may not give authorization for export. You Engine, ONLY the following engine parts and should consult an authorized dealer to determine this components are covered by the Cummins Diesel truck's warranty coverage if you have any questions. Engine Limited Warranty: This policy does not apply to trucks registered to U.S. government officials or military personnel on • cylinder block and all internal parts assignment outside of the United States. • cylinder head assemblies 8 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES • core plugs • the date your truck has been in service for • fuel injection pump & injectors more than 36 months; or • gaskets and seals for listed components • the date you've put more than 36, 000 miles on • intake and exhaust manifold the odometer. • oil pan • oil pump D. Towing Costs Are Covered • timing gear drive belts and/or chains and cover The Cummins Diesel Engine Limited Warranty covers • turbocharger housing and internal parts the cost of towing your truck to the nearest Dodge • valve covers dealer if your vehicle cannot be driven because a • water pump and housing covered part has failed. If you choose to go to another dealership, you will be responsible for the C. When It Begins cost if the extra distance exceeds 10 miles. See The Cummins Diesel Engine Warranty begins at the Section 6.2 for information on how to get towing end of the Basic Limited Warranty, on either of the service in the United States and Canada. following dates, whichever is earlier: 9 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES 2.3 Corrosion Warranty C. How Long It Lasts This warranty starts when your Basic Limited A. Who Is Covered? Warranty begins under 2.1(E). You are covered if you are a purchaser for use of the vehicle. This warranty has two time-and-mileage limits: B.