1 Warranty Coverage at a Glance

WARRANTY COVERAGE AT A GLANCE

DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime

Basic Limited Warranty Coverage

Special Extended Warranty Coverage Anti-Corrosion Perforation Limited Warranty: All Panels Outer Panels

Federal Emission Warranty -Light Duty Truck Federal Emission Warranty - Specified Components - Light Duty Truck

Federal Emission Warranty - Heavy Duty Truck California Emission Warranty - Light & Medium Duty Truck

California Emission Warranty - Specified Com- ponents - Light/Med Duty & Med Duty Diesel Cummins Diesel Engine Components Limited Warranty

Noise Emission Warranty - Heavy Duty

1. Your Legal Rights Under 3.5 Certain Kinds of Corrosion These Limited Warranties ...... 4 Not Covered ...... 14 3.6 Other Exclusions ...... 15 2. What’s Covered Under DaimlerChrysler's Warranties 3.7 Total Loss, Salvage, Junk, or Scrap 2.1 Basic Limited Warranty ...... 5 Trucks Not Covered...... 16 2.2 Cummins Diesel Engine Limited Warranty ...... 8 3.8 Restricted Warranty ...... 16 2.3 Corrosion Warranty ...... 10 2.4 Restraint System Limited Warranty ...... 11 4. Other Terms of Your Warranties 4.1 Exchanged Parts May Be Used in 3. What’s Not Covered Warranty Repairs ...... 17 3.1 Modifications Not Covered...... 12 4.2 Pre-Delivery Service...... 18 3.2 Environmental Factors Not Covered ...... 13 4.3 Production Changes ...... 18 3.3 Maintenance Costs Not Covered...... 13 4.4 Governing Law and Other Terms ...... 18 3.4 Racing Not Covered ...... 14

2 TABLE OF CONTENTS

5. Emission Warranties Required by Law 7. How to Deal with Warranty Problems 5.1 Federal Emission Warranty - Light 7.1 Steps to Take ...... 42 Duty Truck ...... 19 7.2 Helpful Addresses and Telephone 5.2 Emission Performance Warranty ...... 21 Numbers ...... 45 5.3 Federal Emission Warranty - Heavy Duty Truck ...... 21 8. Optional Service Contract ...... 47 5.4 California Emission Warranty ...... 23 5.5 Noise Emission Warranty ...... 32 9. Maintenance 9.1 General Maintenance ...... 48 6. How to Get Warranty Service 9.2 Where to Go For Maintenance ...... 48 6.1 Where to Take Your Truck ...... 35 6.2 How To Get Tow Service - U.S. or Canada Only . . .37 6.3 Emergency Warranty Repairs ...... 38 6.4 Getting Service Under the Federal Emission Performance Warranties ...... 38 6.5 Getting Service Under the California Emission Warranties ...... 39

3 LEGAL RIGHTS 1. Your Legal Rights Under Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not These Limited Warranties apply to you.

The warranties contained in this booklet are the only 1.1 Incidental and Consequential express warranties that DaimlerChrysler Motors Company Damages Not Covered LLC ("DaimlerChrysler") makes for your vehicle. These Your warranties don’t cover any incidental or warranties give you specific legal rights. You may also consequential damages connected with your vehicle’s have other rights that vary from state to state. For example, failure, either while under warranty or afterward. you may have some implied warranties, depending on the Examples of such damages include: state where your vehicle was sold or is registered. • lost time; These implied warranties are limited, to the extent allowed • inconvenience; by law, to the time periods covered by the express written • the loss of the use of your vehicle; warranties contained in this booklet. • the cost of rental vehicles, gasoline, telephone, If you use your vehicle primarily for business or commer- travel, or lodging; cial purposes, then these implied warranties do not apply • the loss of personal or commercial property; and and DaimlerChrysler completely disclaims them to the extent • the loss of revenue. allowed by law. And the implied warranty of fitness for a Some states don’t allow incidental or consequential particular purpose does not apply if your vehicle is used for damages to be excluded or limited, so this exclusion racing, even if the vehicle is equipped for racing. may not apply to you. 4 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

2. What's Covered Under covered parts since the only exception is tires. You DaimlerChrysler's Warranties pay nothing for these repairs. These warranty repairs or adjustments — including all parts and labor connected with them — will be made by your dealer at 2.1 Basic Limited Warranty no charge, using new or remanufactured parts.

A. Who Is Covered? C. Items Covered by Other Warranties You are covered by the Basic Limited Warranty if The following are covered by separate warranties you are a purchaser for use of the vehicle. offered by their makers. They are not covered by the Basic Limited Warranty: B. What’s Covered The Basic Limited Warranty covers the cost of all • tires; parts and labor needed to repair any defective item • Koss headphones; or on your truck supplied by DaimlerChrysler Corporation that is defective in material, workmanship or factory preparation. There is no list of

5 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

• items added or changed after the truck left part has failed. If you choose to go to another dealer- DaimlerChrysler Corporation's manufacturing plant, ship, you will be responsible for the cost if the extra such as accessories or protection products, or items distance exceeds 10 miles. See Section 6.2 for informa- changed because of customization or van conver- tion on how to get towing service in the United States sion. and Canada.

Be sure you get a copy of any warranty that applies to E. When It Begins these items from your dealer, or from the maker of the The Basic Limited Warranty begins on either of the product. You can find the tire and Koss headphone following dates, whichever is earlier: warranty statements in your Owner’s Literature Package. • the date you take delivery of the truck; or • the date when the truck was first put into service — D. Towing Costs Are Covered Under Certain for example, as a dealer “demo” or as a Circumstances DaimlerChrysler Corporation company truck. The Basic Limited Warranty covers the cost of towing your truck to the nearest Chrysler, Dodge or Jeep dealer if your truck can’t be driven because a covered

6 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

F. When It Ends G. Registration and Operation Requirements The Basic Limited Warranty lasts for 36 months from the The Basic Limited Warranty covers your truck date it begins or for 36,000 miles on the odometer, only if: whichever occurs first. But the following items are covered only for 12 months or for 12,000 miles on the • it was built for sale in the U.S.; odometer, whichever occurs first: • it’s registered in the U.S.; • it’s driven mainly in the U.S. or Canada; and • brakes (rotors, pads, linings, and drums); • it’s operated and maintained in the manner • wiper blades; described in your Owner’s Manual. • clutch discs or modular clutch assembly (as equipped); • windshield and rear window; and • wheel alignment and wheel balancing

7 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

H. If Your Truck Leaves the United States 2.2 Cummins Diesel Engine Limited (We Include U.S. Possessions and Territo- Warranty ries as Part of the United States for Warranty Purposes): A. Who Is Covered? EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW, THERE IS NO WARRANTY COVER- You are covered by the Cummins Diesel Engine AGE ON THIS TRUCK IF IT IS SOLD IN OR Limited Warranty for up to 5 years or 100,000 miles REGISTERED IN COUNTRIES OTHER THAN on the odometer, whichever comes first. THE UNITED STATES. This policy does not apply to trucks that have B. What's Covered received authorization for export from DaimlerChrysler. In vehicles equipped with a Cummins Diesel Dealers may not give authorization for export. You Engine, ONLY the following engine parts and should consult an authorized dealer to determine this components are covered by the Cummins Diesel truck's warranty coverage if you have any questions. Engine Limited Warranty: This policy does not apply to trucks registered to U.S. government officials or military personnel on • cylinder block and all internal parts assignment outside of the United States. • cylinder head assemblies

8 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

• core plugs • the date your truck has been in service for • fuel injection pump & injectors more than 36 months; or • gaskets and seals for listed components • the date you've put more than 36, 000 miles on • intake and exhaust manifold the odometer. • oil pan • oil pump D. Towing Costs Are Covered • timing gear drive belts and/or chains and cover The Cummins Diesel Engine Limited Warranty covers • turbocharger housing and internal parts the cost of towing your truck to the nearest Dodge • valve covers dealer if your vehicle cannot be driven because a • water pump and housing covered part has failed. If you choose to go to another dealership, you will be responsible for the C. When It Begins cost if the extra distance exceeds 10 miles. See The Cummins Diesel Engine Warranty begins at the Section 6.2 for information on how to get towing end of the Basic Limited Warranty, on either of the service in the United States and Canada. following dates, whichever is earlier:

9 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

2.3 Corrosion Warranty C. How Long It Lasts This warranty starts when your Basic Limited A. Who Is Covered? Warranty begins under 2.1(E). You are covered if you are a purchaser for use of the vehicle. This warranty has two time-and-mileage limits:

B. What's Covered This warranty covers the cost of all parts and • For sheet metal panels, the limit is 36 months, labor needed to repair or replace any sheet metal with no mileage limit. panels that get holes from rust or other corrosion. • For an outer-body sheet metal panel — one If a hole occurs because of something other than that is finish-painted and that someone can corrosion, this warranty does not apply. Cos- see when walking around the truck — the metic or surface corrosion — resulting, for limits are 5 years or 100,000 miles on the example, from stone chips or scratches in the odometer, whichever occurs first. paint — is not covered. For more details on what isn’t covered by this warranty, see 3.5.

10 WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES

2.4 Restraint System Limited Warranty (Vehicles sold and registered in the State of Kansas only)

For vehicles sold and registered in the State of Kansas, seatbelts and related seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileage. This warranty does not cover replacement of seatbelts and related components required as the result of collision.

11 WHAT'S NOT COVERED

3. What's Not Covered But your warranties don’t cover any part that 3.1 Modifications Not Covered DaimlerChrysler didn’t supply or is not certified for use on your truck. Nor do they cover the costs of any repairs or adjustments that might be caused or needed because A. Some Modifications Don’t Void the of the installation or use of non-DaimlerChrysler parts, Warranties But Aren’t Covered components, equipment, materials, or additives. Certain changes that you might make to your truck Performance or racing parts are considered to be non- do not, by themselves, void the warranties described DaimlerChrysler parts. Repairs or adjustments caused by in this booklet. Examples of some of these changes their use are not covered under your warranties. are: Examples of the types of alterations not covered are: • installing non-DaimlerChrysler Motors • installing accessories — except for genuine Company LLC ("DaimlerChrysler") parts, DaimlerChrysler / MOPAR accessories installed by components, or equipment (such as a non- an authorized Chrysler, Dodge or Jeep dealer; DaimlerChrysler radio or speed control); and • applying rustproofing or other protection • using special non-DaimlerChrysler materials or products; or additives.

12 WHAT'S NOT COVERED

3.2 Environmental Factors Not Covered • using any refrigerant that DaimlerChrysler or Your warranties don’t cover damage caused by DaimlerChrysler Corporation has not approved. environmental factors such as airborne fallout, bird droppings, chemicals, tree sap, salt, ocean spray, acid B. Modifications That WILL Void Your rain, and road hazards. Nor do your warranties cover Warranties damage caused by hailstorms, windstorms, tornadoes, These actions will void your warranties: sandstorms, lightning, floods, and earthquakes. • disconnecting, tampering with, or altering the Your warranties do not cover conditions resulting odometer will void your warranties, unless your from anything impacting the truck. This includes repairing technician follows the legal require- cracks and chips in glass, scratches and chips in ments for repairing or replacing odometers; or painted surfaces, or damage from collision. • attaching any device that disconnects the odometer will also void your warranties. 3.3 Maintenance Costs Not Covered Your warranties don’t cover the costs of repairing damage caused by poor or improper maintenance. Nor do they cover damage caused by the use of contami- nated fuels, or by the use of fuels, oils, lubricants,

13 WHAT'S NOT COVERED

cleaners or fluids other than those recommended in your 3.4 Racing Not Covered Owner’s Manual. Your warranties don’t cover the costs of repairing The warranties don’t cover the costs of your damage or conditions caused by racing, nor do they truck’s normal or scheduled maintenance — the parts cover the repair of any defects that are found as the and services that all trucks routinely need. Some of result of participating in a racing event. these parts and services, which your warranties don’t cover, include: 3.5 Certain Kinds of Corrosion Not • lubrication; Covered • engine tune-ups; Your warranties don’t cover the following: • replacing filters, coolant, spark plugs, bulbs, or fuses (unless those costs result from a covered • corrosion caused by accident, damage, abuse, repair); or truck alteration; • cleaning and polishing; and • surface corrosion caused by such things as • replacing worn wiper blades, worn brake pads industrial fallout, sand, salt, hail, and stones; and linings, or clutch linings.

14 WHAT'S NOT COVERED

• corrosion caused by the extensive or abnormal • use of used parts, even if they were originally transport of caustic materials like chemicals, supplied by DaimlerChrysler (however, authorized acids, and fertilizers; and DaimlerChrysler or MOPAR remanufactured parts • corrosion of special bodies, body conversions, are covered); or equipment not made or supplied by • windshield or rear window damage from external DaimlerChrysler Corporation or DaimlerChrysler. objects; • any changes made to your truck that don’t 3.6 Other Exclusions comply with DaimlerChrysler Corporation Your warranties don’t cover the costs of repairing specifications; or damage or conditions caused by any of the following: • using any fluid that doesn't meet the minimum recommendations in your Owner's Manual. • fire or accident; • abuse or negligence; • misuse — for example, driving over curbs or overloading; • tampering with the emission systems, or with a part that could affect the emission systems;

15 WHAT'S NOT COVERED

3.7 Total Loss, Salvage, Junk, or Scrap 3.8 Restricted Warranty Trucks Not Covered Your warranties can also be restricted by A truck has no warranty coverage of any kind if: DaimlerChrysler. DaimlerChrysler may restrict the warranty on your truck if the truck is not properly • the truck is declared to be a total loss by an maintained, or if the truck is abused or neglected, and insurance company; the abuse or neglect interferes with the proper • the truck is rebuilt after being declared to be a functioning of the truck. If the warranty is restricted, total loss by an insurance company; or coverage may be denied or subject to approval by • the truck is issued a certificate of title indicat- DaimlerChrysler before covered repairs are performed. ing that it is designated as “salvage,” “junk,” “rebuilt,” “scrap,” or some similar word.

DaimlerChrysler will deny warranty coverage without notice if it learns that a truck is ineligible for coverage for any of these reasons.

16 OTHER TERMS OF YOUR WARRANTIES

4. Other Terms of Your Examples of the kinds of parts that might be Warranties serviced in this way are: • engine assemblies; 4.1 Exchanged Parts May Be Used in • transmission assemblies; Warranty Repairs • instrument cluster assemblies; In the interest of customer satisfaction, • radios, tape, CD and DVD players; DaimlerChrysler Motors Company LLC • speedometers; and ("DaimlerChrysler") may offer exchange service on some • powertrain control modules. truck parts. This service is intended to reduce the amount of time your truck is not available for your use To help control suspected ozone-depleting agents, because of repairs. Parts used in exchange service may the EPA requires the capture, purification, and reuse be new, remanufactured, reconditioned, or repaired, of automotive air-conditioning refrigerant gases. As depending on the part involved. a result, a repair to the sealed portion of your air- All exchange parts that might be used meet Daimler- conditioning system may involve the installation of Chrysler Corporation standards, and have the same purified reclaimed refrigerant. warranties as new parts.

17 OTHER TERMS OF YOUR WARRANTIES

4.2 Pre-Delivery Service 4.4 Governing Law and Other Terms A defect in or damage to the mechanical, electrical, All of the warranties, except for the Federal Emissions sheet-metal, paint, trim, and other components of your and noise warranty and the California Emissions truck may have occurred at the factory or while it was warranties, are made under Michigan law, and Michi- being shipped to the dealer. gan law will be used to interpret them. Punitive, Such a defect or damage is usually detected and exemplary or multiple damages may not be recovered corrected at the factory. In addition, dealers must unless applicable state or local law prohibits their inspect each truck before delivery. They repair any disclaimer. No person, including DaimlerChrysler defects or damage detected before the truck is deliv- employees or dealers may modify or waive any part of ered to you. these warranties.

4.3 Production Changes DaimlerChrysler Corporation, DaimlerChrysler and its dealers reserve the right to make changes in trucks built or sold by them at any time without incurring any obligation to make the same or similar changes on trucks previously built or sold.

18 EMISSION WARRANTIES REQUIRED BY LAW • Air system controls; 5. Emission Warranties Required • distributor and its components; By Law • electronic fuel injection system, including injector; • evaporative-emission canister and controls; 5.1 Federal Emission Warranty - Light • exhaust manifold; Duty Truck • exhaust gas recirculation valve and control system; A. Parts Covered for 2 Years or 24,000 Miles • exhaust pipes (between exhaust manifold and Federal law requires DaimlerChrysler Motors catalyst); Company LLC ("DaimlerChrysler") to warrant the • fuel cap and tank assembly, pump, and fuel following emissions parts for 2 years or 24,000 lines; miles, whichever occurs first. DaimlerChrysler • ignition coil and ignition module; covers all of these parts under the Basic Limited • intake manifold; Warranty for 3 years or 36,000 miles, whichever • on-board diagnostic-system components; occurs first. • oxygen sensors; • positive crankcase-ventilation (PCV) valve or orifice;

19 EMISSION WARRANTIES REQUIRED BY LAW

• secondary ignition wires; These limits are counted from the time when • spark plugs; your Basic Limited Warranty begins under • throttle body; 2.1(E). The covered parts are: • transmission-control module; • vacuum hoses, clamps, and fittings, as well as • catalytic converter; and tubing used for these components; • powertrain control module. • vacuum, temperature, altitude, speed, time- sensitive valves, sensors, and switches used in C. Additional Emission Warranties these components and systems. If your truck is equipped with a California Certified Emission Control System and is B. Parts Covered for 8 years or 80,000 miles registered in California, Massachusetts, Maine If your truck has one of the following parts, this or Vermont, the California Emission Warranty — Federal Emission Warranty covers that part for a described in Section 5.4 — also applies. period of 8 years or 80,000 miles, whichever occurs first.

20 EMISSION WARRANTIES REQUIRED BY LAW

5.2 Emission Performance Warranty • your truck has been maintained and operated This warranty supplements the federal warranty properly up until it fails such a test; and under 5.1. It lasts for 2 years or 24,000 miles on the • you face a real penalty — for example, a fine or odometer, whichever occurs first. If your truck has the loss of the use of your truck — because the one of the following parts, catalytic converter and truck has failed the test. powertrain control module, this Federal Emission Warranty covers that part for a period of 8 years or Section 6.4 explains how to get service under this 80,000 miles, whichever occurs first. These limits are warranty. counted from the time when your Basic Limited Warranty begins under 2.1(E). The Emission Performance Warranty covers the cost of repairing 5.3 Federal Emission Warranty - Heavy or adjusting any components or parts that might be Duty Truck needed for your truck to pass Federal Emission Standards for a federally approved state or local A. Parts Covered for 5 Years or 50,000 Miles emissions test, but only if: Gasoline equipped heavy duty trucks are 2500 and 3500 models only. • your truck has failed a federally approved state or local emissions test;

21 EMISSION WARRANTIES REQUIRED BY LAW

Federal law requires DaimlerChrysler to warrant • ignition coil and ignition module; the following emissions parts for 5 years or 50,000 • intake manifold; miles, whichever occurs first. • on-board diagnostic-system components; • oxygen sensors; • Air system controls; • positive crankcase-ventilation (PCV) valve or • catalytic converter; orifice; • distributor and its components; • powertrain control module; • electronic fuel injection system, including • secondary ignition wires; injector; • spark plugs; • evaporative-emission canister and controls; • throttle body; • exhaust manifold; • transmission-control module; • exhaust gas recirculation valve and control • vacuum hoses, clamps, and fittings, as well as system; tubing used for these components; • exhaust pipes (between exhaust manifold and • vacuum, temperature, altitude, speed, time- catalyst); sensitive valves, sensors, and switches used in • fuel cap and tank assembly, pump, and fuel these components and systems. lines;

22 EMISSION WARRANTIES REQUIRED BY LAW

B. Parts Covered for 5 Years or 100,000 Miles 5.4 California Emission Warranty Diesel equipped heavy duty trucks have a separate diesel engine Emission Warranty which covers the Light/Medium Duty Trucks Equipped With following items for 5 years or 100,000 miles. These limits are counted from the time when your Basic Gasoline Engines Limited Warranty begins under 2.1 (E). The covered Your Warranty Rights and Obligations (Applies parts are: Only to Trucks Certified for Sale and Registered in the State of California) • exhaust manifold The California Air Resources Board is pleased to explain the • fuel injection system emission control system warranty on your 2006 model truck. • injector In California, new motor trucks must be designed, built and • intake manifold, and equipped to meet the State's stringent anti-smog standards. • turbocharger. DaimlerChrysler Motors Company LLC ("DaimlerChrysler") must warrant the emission control system on your truck for NOTE: The Performance Warranty 5.2 does not the periods of time listed below provided there has been no apply to heavy duty cycle engine equipped trucks. abuse, neglect or improper maintenance of your truck.

23 EMISSION WARRANTIES REQUIRED BY LAW

Your emission control system may include parts such inspection. This is your emission control system as the fuel-injection system, the ignition system, catalytic PERFORMANCE WARRANTY. converter, and powertrain control module. Also included may be hoses, belts, connectors and other emission-related 2. If any emission-related part on your truck is defective, assemblies. the part will be repaired or replaced by Where a warrantable condition exists, DaimlerChrysler will DaimlerChrysler. This is your short-term emission repair your truck at no cost to you, including diagnosis, parts control system DEFECTS WARRANTY. and labor. For 7 years or 70,000 miles, whichever first occurs: MANUFACTURER'S WARRANTY COVERAGE

For 3 years or 50,000 miles, whichever first 1. If an emission-related part listed in this warranty occurs: booklet specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or 1. If your truck fails a Smog Check inspection, all neces- replaced by DaimlerChrysler. This is your long-term sary repairs and adjustments will be made by emission control system DEFECTS WARRANTY. DaimlerChrysler to ensure that your truck passes the

24 EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd. -- As the truck owner, you should also be aware that Owner's Warranty Responsibilities: DaimlerChrysler may deny your warranty coverage if your truck or a part has failed due to abuse, neglect, -- As the truck owner, you are responsible for the improper maintenance or unapproved modifications. performance of the required maintenance listed in your owner's manual. DaimlerChrysler recom- If you have any questions regarding your warranty rights mends that you retain all receipts covering mainte- and responsibilities, you should contact the nance on your truck, but DaimlerChrysler cannot DaimlerChrysler National Customer Relations at (800) 992- deny warranty solely for the lack of receipts or for 1997 or the California Air Resources Board at 9480 Telstar, your failure to ensure the performance of all sched- Suite 4, El Monte, CA 91731. uled maintenance. A. Parts and Performance Covered for 3 Years -- You are responsible for presenting your truck to a or 50,000 Miles, Whichever Occurs First Chrysler, Dodge or Jeep dealer as soon as a problem California law requires DaimlerChrysler to warrant that if exists. The warranty repairs should be completed in any emission-related part on your truck is defective, a reasonable amount of time, not to exceed 30 days. DaimlerChrysler will repair or replace the part. The repair or replacement will be made at no charge to you for

25 EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd.

diagnosis, parts or labor. Any other parts damaged B. Parts Covered for 7 Years or 70,000 Miles, by the failure of a defective part will also be repaired Whichever Occurs First or replaced. DaimlerChrysler also warrants that every part listed In addition, if your truck fails a smog check inspec- below — if installed as original equipment — is free tion, DaimlerChrysler will make all necessary repairs from defects. These parts are: and adjustments to ensure that your truck passes the inspection. Your emission control system may include parts • fuel tank (26, 34 and 35 gal) such as the fuel injection system, ignition system, • intake manifold - 8.3L catalytic converter and powertrain control module. • throttle body - 8.3L Also included may be hoses, belts, connectors and other emission-related assemblies. Where parts are scheduled for replacement as required maintenance, this warranty applies until the first scheduled maintenance point listed in the owner's manual.

26 EMISSION WARRANTIES REQUIRED BY LAW

Diesel Engine Medium Duty Trucks C. Parts Covered for 8 Years or 80,000 Miles, Products Warranted Whichever Occurs First This Emission Control System Warranty applies to Diesel (See Federal Emission Warranty 5.1.B). Engine Medium Duty Trucks certified with the California • catalytic converter Air Resources Board beginning with the 2006 model year, • powertrain control module marketed by DaimlerChrysler, and registered in California for use in Medium Duty Vehicle applications. D. Getting Service Under This Warranty Section 6.5 explains how to get service under this Your Warranty Rights and Obligations warranty. The California Air Resources Board and DaimlerChrysler Corporation, are pleased to explain the emission control system warranty on your 2006 truck. In California, new motor vehicles, must be designed, built, and equipped to meet the State's stringent anti-smog standards. DaimlerChrysler must warrant the emission control system

27 EMISSION WARRANTIES REQUIRED BY LAW

on your truck for the periods of time listed below provided This is your SHORT-TERM EMISSION CONTROL there has been no abuse, neglect or improper maintenance SYSTEM DEFECTS WARRANTY. on your truck. Your emission control system may include parts such as For 7 years or 70,000 miles, whichever first occurs: the fuel injection system and engine electronic control module. Also included may be hoses, connectors and other 1. Where a warrantable condition exists on a long-term emission-related assemblies. emission-related part, DaimlerChrysler will repair your Where a warrantable condition exists, DaimlerChrysler will truck at no cost to you including diagnosis, parts and repair your truck at no cost to you including diagnosis, labor. This is your LONG-TERM EMISSION parts and labor. CONTROL SYSTEM DEFECTS WARRANTY.

MANUFACTURER'S WARRANTY COVERAGE OWNER'S WARRANTY RESPONSIBILITIES: As the truck owner, you are responsible for the performance For 5 years or 100,000 miles, whichever first of the required maintenance listed in your owner's manual. occurs: DaimlerChrysler recommends that you retain all receipts covering maintenance on your truck, but DaimlerChrysler 1. If an emission-related part on your truck is defective, cannot deny warranty solely for the lack of receipts or for the part will be repaired or replaced by DaimlerChrysler. your failure to substantiate the performance of all scheduled maintenance. 28 EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd. Prior to the expiration of the applicable warranty, Owner must give notice of any warranted emission control failure to an You are responsible for presenting your truck to a authorized Chrysler, Dodge or Jeep dealer and deliver the truck Chrysler, Dodge or Jeep dealer as soon as a problem to such facility for repair. exists. The warranty repairs should be completed in a Owner is responsible for incidental costs such as: communi- reasonable amount of time, not to exceed 30 days. cation expenses, meals, lodging incurred by Owner or em- As the truck owner, you should also be aware that ployee of Owner as a result of a Warrantable Condition. DaimlerChrysler may deny you warranty coverage if Owner is responsible for "downtime" expenses, cargo your truck or a part has failed due to abuse, neglect, damage, fines, all applicable taxes, all business costs, and improper maintenance or unapproved modifications. other losses resulting from a warrantable condition. If you have any questions regarding your warranty rights, and responsibilities, you should contact the Coverage DaimlerChrysler National Customer Relations at (800) 992-1997 or the California Air Resources Board at LONG-TERM EMISSION-RELATED PARTS: 9480 Telstar Avenue, Suite 4, El Monte, CA 91731. Intake Manifold Turbocharger A warranted part which is scheduled for replacement Charge Air Cooler as required maintenance is warranted up to the first scheduled replacement point.

29 EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd. Chrysler, Dodge or Jeep dealer. The owner may elect to Fuel System Oxidation Catalyst have maintenance, replacement or repair of the emission Fuel Pump control parts performed by a facility other than an autho- Injectors rized Chrysler, Dodge or Jeep dealer and may elect to use Electronic Control Module parts other than new genuine DaimlerChrysler / MOPAR or DaimlerChrysler / MOPAR approved rebuilt parts and SHORT-TERM EMISSION-RELATED PARTS: assemblies for such maintenance, replacement or repair; A warranted part is any part which can affect emissions. however, the cost of such service or parts and subsequent failures resulting from such service or parts will not be Replacement Parts covered under this emission control system warranty, DaimlerChrysler recommends that any service parts used except for Emergency Repairs as described below. for maintenance, repair or replacement of emission control systems be new, genuine DaimlerChrysler / DaimlerChrysler Motors Company LLC's MOPAR or DaimlerChrysler / MOPAR approved rebuilt Responsibilities parts and assemblies, and that the truck be serviced by The warranty coverage begins when the truck is delivered an authorized to the ultimate purchaser.

30 EMISSION WARRANTIES REQUIRED BY LAW

Repairs and service will be performed by any authorized will reimburse the owner for expenses (including diagno- Chrysler, Dodge or Jeep dealer using new, genuine sis), not to exceed the manufacturer's suggested retail price DaimlerChrysler / MOPAR or DaimlerChrysler / MOPAR for all warranted parts replaced and labor charges based on approved rebuilt parts and assemblies. DaimlerChrysler the manufacturer's recommended time allowance for the will repair any of the emission control parts found by warranty repair and the geographically appropriate hourly DaimlerChrysler to be defective without charge for parts or labor rate. Replaced parts and paid invoices must be labor (including diagnosis which results in determination presented to the DaimlerChrysler Customer Center as a that there has been a failure of a warranted emission condition of reimbursement for emergency repairs not control part). performed by a Chrysler, Dodge or Jeep authorized dealer.

Emergency Repairs Warranty Limitations In the case of an emergency where an authorized DaimlerChrysler is not responsible for failures or damage Chrysler, Dodge or Jeep dealer is not available, repairs may resulting from what DaimlerChrysler determines to be be performed by any available repair location or by any abuse or neglect, including, but not limited to: operation individual using any replacement parts. A part not being without adequate coolants or lubricants; overfueling; available within 30 days or a repair not being complete overspeeding; lack of maintenance of cooling, lubricating within 30 days constitutes an emergency. DaimlerChrysler or intake systems; improper storage, starting, warm-up,

31 EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd. run-in or shut down practices; unauthorized modifications THIS WARRANTY, TOGETHER WITH THE EXPRESS to the engine. DaimlerChrysler is also not responsible for COMMERCIAL WARRANTIES ARE THE SOLE AND failures caused by incorrect oil or fuel or by water, dirt or EXCLUSIVE WARRANTIES MADE BY other contaminants in the fuel or oil. DAIMLERCHRYSLER. THERE ARE NO OTHER WAR- DaimlerChrysler is not responsible for failures resulting RANTIES, EXPRESS OR IMPLIED, OR OF MERCHANT- from improper repair or the use of parts which are not ABILITY OR FITNESS FOR A genuine DaimlerChrysler / MOPAR or DaimlerChrysler / PARTICULAR PURPOSE. MOPAR approved parts. DaimlerChrysler is not responsible for the material and 5.5 Noise Emission Warranty - Heavy labor costs of emission control parts and assemblies Duty Truck replaced during Scheduled Maintenance of the truck as specified in the Owner's Manual. A. Description of Coverage DaimlerChrysler warrants that this vehicle as manufactured by DaimlerChrysler Corporation, was designed, built and equipped to conform to all applicable U.S. EPA Noise Control Regulations at the

32 EMISSION WARRANTIES REQUIRED BY LAW

time it left DaimlerChrysler Corporation's control. Government's Exterior Noise Regulations. These This warranty covers this vehicle as designed, built vehicles can be identified by the Noise Emission Control and equipped by DaimlerChrysler Corporation, Label located in the operator's compartment. and is not limited to any particular part, component or system of the vehicle manufactured by DaimlerChrysler Corporation. Defects in design, assembly or in any part, component or system of the vehicle as manufactured by DaimlerChrysler Corporation, which, at the time it left DaimlerChrysler Corporation's control, caused noise emissions to exceed Federal standards, are covered by this warranty for the life of the vehicle.

B. Products Warranted All vehicles built over 10,000 lbs. Gross Vehicle Weight Rating and manufactured for sale and use in the United States are required to comply with the Federal

33 EMISSION WARRANTIES REQUIRED BY LAW

C. Tampering with Noise Control System Prohibited AIR CLEANER Federal law prohibits the following acts or the causing • removal of the air cleaner; thereof: • inverting the air cleaner lid; or • removal of the air ducting. • the removal or rendering inoperative by any person, other than for purposes of maintenance, repair, or AIR INJECTION SYSTEM replacement, of any device or element of design incor- • removal of the air pump filter canister or canister lid; porated into any new vehicle for the purpose of noise • removal of the air pump filter elements from the control prior to its sale or delivery to the ultimate pur- canister; or • disconnection, removal, or plugging of any hose or chaser or while it is in use; or tube of the air injection system. • the use of the vehicle after such device or element of design has been removed or rendered inoperative EXHAUST SYSTEM by any person. • removal or rendering inoperative exhaust system components including the muffler or tailpipe. Among those acts presumed to constitute tampering are the acts listed below: ENGINE COOLING SYSTEM • removal or rendering inoperative the fan clutch; or • removal of the fan shroud. 34 HOW TO GET WARRANTY SERVICE

6. How to Get Warranty Service B. In Canada and Mexico: If you are traveling temporarily in Canada or Mexico, and your truck remains registered in the 6.1 Where to Take Your Truck United States, your DaimlerChrysler warranty still applies. Service may be requested at any authorized A. In the United States (We Include U.S. Chrysler, Dodge or Jeep dealership. Possessions and Territories as Part of the United States for Warranty Purposes): C. In a Foreign Country Outside of North Warranty service must be done by an authorized America: Chrysler, Dodge or Jeep dealer. We strongly If you are traveling temporarily outside of North recommend that you take your truck to your America, and your truck remains registered in the Selling Dealer. They know you and your truck United States: best, and are most concerned that you get prompt and high quality service. If you move within the • You should take your truck to an authorized United States, warranty service may be requested Chrysler, Dodge or Jeep dealer. They should give from any authorized Chrysler, Dodge or Jeep you the same warranty service you receive in the dealer. United States.

35 HOW TO GET WARRANTY SERVICE

• If the authorized dealership charges you for repairs (section 7.2) and the customs department of the which you feel should be covered under your destination country before you move. Vehicle warranty, please get a detailed receipt for the work importation rules vary considerably from country done. Make sure that this receipt lists all warranty to country. You may be required to present repairs and parts that were involved. (This receipt documentation of your move to DaimlerChrysler in will be similar to the one used by the dealer who order to continue your warranty coverage. You normally services your truck.) may also be required to obtain documentation from • When your truck returns to the United States, DaimlerChrysler in order to register your truck in contact the DaimlerChrysler Customer Assistance your new country. Center (section 7.2) for reimbursement consider- ation. You will normally need to provide a copy of E. Notice: the receipt, your truck registration and any other If your truck is registered outside of the United relevant documents. States, and you have not followed the procedure • Reimbursement will not be considered if the set out above, your truck will no longer be truck does not return to the United States. eligible for warranty coverage of any kind. (Trucks registered to United States government D. If You Move: officials or military personnel on assignment If you move to another country, be sure to contact outside of the U.S. will continue to be covered.) the DaimlerChrysler Customer Assistance Center 36 HOW TO GET WARRANTY SERVICE

6.2 How To Get Tow Service - U.S. or B. If Unable to Contact 24-Hour Towing Assistance: If you are unable to contact 24-Hour Towing Assis- Canada Only * tance and you obtain towing services on your own, you may submit your original receipts from the A. What To Do: licensed towing or service facility, for services If your vehicle requires towing due to a defect rendered within 30 days of the occurrence. Be sure to covered under the Basic Limited Warranty or the include your vehicle identification number, odometer Diesel Engine Limited Warranty, dial toll-free mileage at the time of service and current mailing 1-800-521-2779. Provide your name, vehicle identifica- address. We will process the claim based on vehicle tion number, license plate number, and your location, and service eligibility. If eligible, we will reimburse including the telephone number from which you are you for the reasonable amounts you actually paid, calling. Briefly describe the nature of the problem and based on the usual and customary charges for that answer a few simple questions. You will be given the name of the service provider and an estimated time of arrival. If you feel you are in * Towing services provided through Cross Country Motor Club, Inc., an "unsafe situation", please let us know. With your Medford, MA 02155, except in AK, CA, HI, OR, WI, and WY, consent, we will contact local police or safety authori- where services are provided by Cross Country Motor Club of California, Inc., Medford,, MA 02155. ties. 37 HOW TO GET WARRANTY SERVICE

service in the area where they were provided. 6.4 Getting Service Under the Federal DaimlerChrysler Motors Corporation LLC's Emission Performance Warranties determination relating to reimbursement are final. Correspondence should be mailed to: A. What to Do If your truck has failed an emissions test described DaimlerChrysler Towing Assistance in 5.2: P.O. Box 9145 Medford, MA 02155 • Take it to an authorized Chrysler, Dodge Attention: Claims Department or Jeep dealer as soon as possible. • Give the service representative the printout showing that your truck failed the test. 6.3 Emergency Warranty Repairs • If possible, bring all service receipts, If you have an emergency and have to get a warranty maintenance logs, and records proving that repair made by someone other than an authorized your truck has been properly maintained, Chrysler, Dodge or Jeep dealer, follow the reimburse- since you may be required to show them. ment procedure in 6.1(C).

38 HOW TO GET WARRANTY SERVICE

B. Further Steps You Can Take, and How to Manager, Certification and Compliance Get More Information Division, Warranty Claims If you think your dealer has wrongly denied you Environmental Protection Agency emission-warranty coverage, follow the steps de- 1200 Pennsylvania Avenue, NW scribed in 7.1. DaimlerChrysler will reply to you in Mail Code 6403J writing within 30 days after receiving your complaint Washington, D. C. 20460 (or within the time limit required by local or state law). If the owner is not notified within 30 days that a 6.5 Getting Service Under the California performance warranty claim is denied, the manufacturer Emission Warranty must repair the truck free of charge. If you want more information about getting service A. What to Do If You Fail a Smog Check under the Federal Emission Warranty or the Perfor- If a truck fails a state Smog Check test during the mance Warranty, or if you want to report what you coverage period, DaimlerChrysler will repair the think is a violation of these warranties, you can truck so that it will pass a State Smog Check re- contact: test. The owner should take the truck to any authorized Chrysler, Dodge or Jeep dealer for warranty repairs and give a copy of the failed Smog Check test report to the dealer. If the owner 39 HOW TO GET WARRANTY SERVICE

is not notified within 30 days that a performance DaimlerChrysler Corporation recommends that you do warranty claim is denied, the manufacturer must the following before having repairs made: repair the truck free of charge. • Contact the DaimlerChrysler Customer Center and B. What to Do to Get Warranty Service ask for help with emission warranty service. (You'll To get warranty service -- even if you're traveling -- find the address and telephone number of the Cus- take your truck to any Chrysler, Dodge or Jeep tomer Center at 7.2.) dealer. (DaimlerChrysler recommends that you take • The Customer Center will recommend an authorized your truck to a dealer who sells the same make of servicing dealer or help you find a qualified indepen- truck as yours.) That dealer will perform any dent servicing dealer. warranty service without charging you for diagno- • If you are going to have to use an independent sis, parts or labor. servicing dealer, make arrangements during your first contact with the Customer Center for getting C. Emergency Emission Warranty Service reimbursed for emergency repairs (including If you need emergency service under this warranty labor and diagnosis). You will need to get and keep and a Chrysler, Dodge or Jeep dealer is not readily the replaced parts, as well as the original invoice available, you may have your truck repaired by marked "paid". anyone using any brand of repair parts. However,

40 HOW TO GET WARRANTY SERVICE

• You should review with the Customer Center any D. How to Get More Information questions you have about the emission warranty. If you want more information about getting service under the California Emission Warranty, you can Reimbursement for parts will be based on DaimlerChrysler's contact one of the following: suggested retail price. Reimbursement for labor will be based on DaimlerChrysler's recommended time allowance for DaimlerChrysler Motors Company LLC the repair and on the appropriate hourly labor rate in the National Customer Relations geographic area where you had the work done. (800) 992-1997 Before DaimlerChrysler will reimburse you for emergency repairs under this warranty, you will have to provide California Air Resources Board DaimlerChrysler with details on why the situation was an 9480 Telstar Avenue, Suite 4 emergency and why dealer service was unavailable. Under El Monte, California 91731 this warranty, an emergency occurs if a part will not be available within 30 days or if a repair can't be completed within 30 days.

41 HOW TO DEAL WITH WARRANTY PROBLEMS

Step 1: Discuss your problem with the owner or 7. How to Deal with Warranty general manager of the dealership.

Problems Step 2: If your dealership still can’t resolve the problem, contact the DaimlerChrysler Customer 7.1 Steps to Take Center. You’ll find the address at 7.2.

A. In General B. What DaimlerChrysler Corporation Will Do Normally, warranty problems can be resolved by Once you have followed the two steps described in your dealer’s sales or service departments. That’s 7.1(A), a DaimlerChrysler representative at why you should always talk to your dealer’s DaimlerChrysler headquarters will review your service manager or sales manager first. But if situation. If it’s something that DaimlerChrysler can you’re not satisfied with your dealer’s response to help you with, DaimlerChrysler will provide your your problem, DaimlerChrysler Motors Company dealer with all the information and assistance LLC ("DaimlerChrysler") recommends that you do necessary to resolve the problem. Even if the following: DaimlerChrysler can’t help you, DaimlerChrysler will acknowledge your contact and explain DaimlerChrysler's position.

42 HOW TO DEAL WITH WARRANTY PROBLEMS

C. If Your Problem Still Isn’t Resolved For settlement organization and may be contacted in Customers Residing in Arkansas, Idaho, writing at the following address: Kentucky and Minnesota ONLY: (NOTE: This Process is not available for residents National Center for Dispute Settlement of other states.) DaimlerChrysler Motors Company LLC If you can’t resolve your warranty problem after Customer Arbitration Process following the two steps described in 7.1(A), and you P.O. Box 560208 live in Arkansas, Idaho, Kentucky or Minnesota Dallas, TX 75356-0208 ONLY, you can contact the DaimlerChrysler Motors Company LLC Customer Arbitration Process in your The CAP reviews only truck disputes involving area. DaimlerChrysler Motors Company LLC You may obtain a brochure describing ("DaimlerChrysler") Limited Warranty or a DaimlerChrysler Motors Company LLC's Customer DaimlerChrysler Mopar Part Limited Warranty on a Arbitration Process, including an application, by DaimlerChrysler Corporation truck. The CAP does calling 1-800-992-1997. This service is strictly volun- not review disputes involving the sale of a new or tary, and you may submit your dispute directly to the used truck, personal injury/property damage claims, Customer Arbitration Process (CAP) at no cost. The disputes relating to design of the truck or part, or CAP is administered by an independent dispute disputes which are already the subject of litigation.

43 HOW TO DEAL WITH WARRANTY PROBLEMS

The CAP will need the following information from • While your dispute is pending NCDS or Daimler- you: 1) Legible copies of all documents and repair Chrysler may contact you to see if your case can be orders relevant to your case, 2) Truck identification settled by agreement. If a settlement is offered to you, number of your truck, 3) A brief description of your DaimlerChrysler will ask you to sign a form that unresolved concern, 4) The identity of your servicing/ contains that settlement. Your case will then be selling dealer, 5) The date(s) of repair(s) and mileage at closed. There is no requirement for you to participate the time, 6) Current mileage, and 7) A description of the in this settlement process. action you expect to resolve your concern. • If you requested an oral hearing, a decision-maker Upon receipt of your request: will contact you to arrange a convenient time and place for a hearing. Usually, this will be at a dealer- • The National Center for Dispute Settlement (NCDS) ship near you. will acknowledge receipt of your request, by mail, • If you request a documents-only review, an NCDS within ten (10) days, and advise you whether or not panel will review and decide your case. Neither you, your dispute is within the jurisdiction of the Process. the dealer nor DaimlerChrysler need be present. • When your request is within jurisdiction NCDS will • NCDS will send you a written Statement of Decision. request DaimlerChrysler and the dealer to present their This statement will include the decision, any action to side of the dispute. You will receive copies of their be taken by the dealer or DaimlerChrysler and the time responses. by which the action must be taken. The decision will

44 HOW TO DEAL WITH WARRANTY PROBLEMS

be binding on the dealer and DaimlerChrysler but not under certain circumstances. These laws vary from on you unless you accept the decision. state to state. If your state law allows, Daimler- • If any action is required on the part of the dealer or Chrysler requires that you first notify us in writing DaimlerChrysler you will be contacted within ten (10) of any service difficulty that you may have experi- days after the date by which the dealer or enced so that we can have a chance to make any DaimlerChrysler must act to determine whether perfor- needed repairs before you are eligible for remedies mance has been rendered. provided by these laws. • The entire dispute settlement process will normally In all other states, we ask that you give us take no longer than 40 days. written notice of any service difficulty. Send your • The CAP dispute settlement procedure does not take written notice to the DaimlerChrysler Customer the place of any state or Federal legal remedies avail- Center at the address in 7.2. able to you. Whether or not you decide to submit your dispute to the Process, you are free to pursue other 7.2 Helpful Addresses and Telephone legal remedies. Numbers Here are the addresses and telephone numbers of D. Notice Under State Lemon Laws DaimlerChrysler Motors Company LLC customer- Some states have laws allowing you to get a replace- service centers that can help you wherever you happen ment truck or a refund of the truck’s purchase price to be. Contact the one that covers your area:

45 HOW TO DEAL WITH WARRANTY PROBLEMS

• In the United States: • In Mexico, contact the Customer Relations Office for Chrysler, Jeep and Dodge truck at: DaimlerChrysler Motors Company LLC 1240 Prolongacion Paseo de la Reforma Av. Customer Center Santa Fe, C.P. 05109 P.O. Box 21-8004 Deleg. Cuajimalpa, Mexico Auburn Hills, Michigan 48321-8004 Phone (in Mexico): (015) 5081-7568 Phone: (800) 992-1997 Phone (outside Mexico): (800) 505-1300 To contact DaimlerChrysler by email, • In Puerto Rico and U.S. Virgin Islands: simply access the following website: Customer Service www.dodge.com (click on the "Contact Us" button) Chrysler International Services, S.A. Box 191857 • In Canada: San Juan, Puerto Rico 00919-1857 DaimlerChrysler Canada, Inc. Phone: (787) 782-5757 Customer Service Fax: (787) 782-3345 Chrysler Centre P.O. Box 1621 Windsor, Ontario N9A-4H6 Phone: (800) 465-2001

46 OPTIONAL SERVICE CONTRACTS

8.Optional Service Contract

DaimlerChrysler Motor Company LLC's or DaimlerChrysler Service Contract Company LLC's optional service contracts offer valuable protection against repair costs when these warranties don’t apply. They complement but don’t replace the warranty coverages outlined in this booklet. Several plans are available, covering various time-and-mileage periods and various sets of components. (Service contracts aren’t available if you live in a U.S. possession or territory.) Ask your dealer for details.

47 MAINTENANCE

9.Maintenance receipts or other documentation of work you’ve had done on your truck in your Maintenance Logbook. 9.1 General Information 9.2 Where to Go For Maintenance It’s your responsibility to properly maintain and DaimlerChrysler recommends that you return to the operate your new truck. Follow the instructions con- dealer from whom you bought your truck for all tained in the General and Scheduled Maintenance maintenance service both during and after the warranty Service guidelines in your Owner’s Manual. Regular, periods. Although you can get warranty service from scheduled maintenance is essential to trouble-free any dealer who sells your particular make, returning to operation. If there is a dispute between you and your selling dealer will help ensure that all your service DaimlerChrysler Motors Company LLC needs are met and that you're completely satisfied. The ("DaimlerChrysler") concerning your maintenance of dealership technicians are specifically trained to your truck, DaimlerChrysler will require you to provide proficiently performmaintenance and repair procedures proof that your vehicle was properly maintained. on your DaimlerChrysler Corporation truck. For your convenience, DaimlerChrysler has pre- Authorized Dodge dealers will help ensure that all pared a Maintenance Logbook which is included in your service needs are met and that you’re completely your Owner's Literature Package. You should use this satisfied. Maintenance Logbook to keep track of scheduled DaimlerChrysler stronglyrecommends you use maintenance, either by routinely having the repairs genuine DaimlerChrysler / MOPAR parts to maintain entered in your Maintenance Logbook, or by keeping your truck. 48