A LOCAL GOVERNMENT FEATURE

KSAC KINGSTON AND ST ANDREW CORPORATION Working Together FOR A CLEAN, SAFE AND THRIVING CITY

Highlighting the progress made over the last 18 months our revised processes have the clean-up of each division.89 drastically reduced the application volunteers from the community A LOCAL Message from processing time. For example, were trained to identify potential GOVERNMENT between April and June 2013, mosquito breeding sites and FEATURE THE MAYOR 41% were completed in less advise on corrective measures. SENATOR, CLLR. ANGELA than 90 days. Fast forward to the Additionally, meetings have been BROWN BURKE J.P period July to September 2014 held with Members of Parliament – 90% were processed within 90 to carry out a more comprehensive days. In fact, since the start of this clean-up effort. This joined up financial year, more than 75% are strategy will avoid overlapping and consistently being processed in spread the limited resources more 30 days. Again, fulfilment of our widely. It was a significant learning promise of greater efficiency. opportunity for the city. We are We provided tablets for our now more proactive, constantly technical staff and trained them to scanning the external environment use our lovecleanksa application, to anticipate, reduce or prevent an interactive platform for cross border or local health threats reporting breaches and issues that such as ebola. needs attention. That application is also available to the public and Notwithstanding, I look forward to we urge you to download it from the next six (6) remaining months www.lovecleanksa.org and use of this term as we continue it to help us keep Kingston & St. working as a team for the further Andrew clean and safe. development of Kingston and St. Andrew. We will continue to On a somewhat more sombre be inclusive; involving residents, note, we have had to deal with the business partners, CBOs, young recent outbreak of Chikungunya. people and all stakeholders in We responded by launching making Kingston & St. Andrew a After two and a half years in well-trained, competent and a series of public education city to be proud of. There is no other office, we remain grateful and customer-focused staff and campaigns and cleaning of drains way for us to do it, except through humbled by the confidence improved infrastructure. We and gullies in the most vulnerable this kind of partnership. Ladies placed in us and the critical have done that. The training of areas. $300,000 from the [insert and gentlemen, thanks again for support afforded us so far. We the workforce has begun and name of fund] was allocated to the work you have done and for are always mindful that we are is ongoing, and will soon see each Councillor to assist with your continued cooperation. the servants of the citizens customers enjoying world class of the Municipality, mandated standards of customer service. to provide efficient, effective We have developed a Customer service to enhance the quality Service Charter, renovated of life. our Customer Service area and established a Help Desk Partners, stakeholders, citizens, to provide information and all, we thank you for staying advice on building and planning the course with us and for processes. Overall, it is a more Message from expending time and effort in comfortable environment with THE TOWN CLERK the planning and execution greater privacy to do business. of our various civic activities MR ROBERT H.P. HILL, JP with your encouragement, To improve cash flow in the comments and suggestions. Municipality, we have and will The KSAC continues to affirm its Thanks too for taking time to continue to employ a variety of commitment to serve the citizens of critique the ideas that led to the strategies. Revenue collection Kingston & St. Andrew by developing policies and programmes being is not a popularly accepted strategies, objectives and initiatives implemented. Your invaluable activity, but through education aimed at improving customer feedback helps to keep us and collaboration we gained experience in a meaningful way. We grounded whilst pushing us positive responses from you. are improving minimum standards to become a more effective, We thank you for coming on of service, managing business transparent and accountable board and playing your part. processes in a more efficient and local authority. Your cooperation has enabled timely manner, ensuring higher us to see moderate increases levels of responsiveness and truly our citizenry. Consequently, we have The Municipality faces many in revenue without increasing reflecting a reformed system of developed an overall Short-Medium challenges and deficiencies; fees, helping us to provide engaging stakeholders, as outlined in Term Strategic Plan. Departmental nevertheless we are assiduously services where feasible. our charter. Operational Plans are being finalized working towards providing We anticipate even greater and strict measurement processes solutions; always mindful of our compliance in future, helping We believe that Local Governance that ensure that internal and external stated strategic objectives of: us create more opportunities for demands direct interaction with our efficiencies are consistently improved. keeping the Municipality clean improved economic activity and citizens, quality-based assessment of safe and thriving; serving our the prosperity of all our people. municipal issues, developing effective We at KSAC are indeed proud to be citizens and other stakeholders; and meaningful partnership processes servants of the people of Kingston attracting and increasing the Last year we also committed and prudent financial management, & St. Andrew. We acknowledge the flow of cash and cultivating a to provide technological and bolstered by a consistent analysis of many existing challenges, but remain culture of effectiveness in the other resources that allow us to stakeholder interests. undaunted and committed to delivering Council. serve you better. The backlog of quality service; improving infrastructure 970 building and subdivisions Likewise, this governance process and exercising responsible governance Last year we promised a applications in March 2013 has must seek to heighten the quality of over the affairs of the municipality. professional service with now been cleared. Additionally, basic municipal services, in keeping Thank you for your partnership and with the increasing expectations of support! Message from MINORITY LEADER CLLR. WINSTON ENNIS KSAC Town Hall Meetings- As we pause to recognize Local Government week, I, on behalf of Over 1000 people engaged the Labour Party Caucus commend the KSAC for the work The KSAC facilitated a series of town hall meeting we’ve done together over the years. to share information with stakeholders. Let me hasten to add that while there is room for commendations, much more needs to be done that will require all of us, to ensure that the interests of the people are served, above all else. among other public health strategies is vital. We must improve communication Despite the competitive nature of channels so that Councillors can readily politics, I recall moments when the access critical information. KSAC suspended political differences to cooperate on common ground. One Local government is the front-line of such occasion was, the Jamaica 50 representational politics. As we remain Celebrations during which all councillors steadfast in our representation, we were included in activities. trust that the resources and legislative framework be made available to However, as the nation rises to deal with strengthen our capacity to function threats of new diseases, the importance efficiently. of local government is placed into sharp focus. The KSAC must lead from the I look forward to working diligently front to prevent public health threats. with the entire team to effectively live We must ensure that we do not repeat up to the promise of effective local the mistakes of Chikungunya. The early government. allocation of funds for cleaning drains,

ToVision be recognised as the leading innovative local authority in Jamaica by 2015 and beyond, with professionalism, transparency and integrity as our hallmark.

ToMission meet the local needs of the citizens of Kingston and St. Andrew by providing effective and efficient services to enhance the quality of life.

STRATEGIC PERSPECTIVES – 4C’S

• Keeping our community clean, safe and thriving • Attracting and increasing the flow of cash throughout the municipality Prioritising the use of physical space for living, recreation and Facilitating increased prosperity for all through income generation, business purposes budgetary management and providing best value for money

• Serving our citizens and other stakeholders • Cultivating a culture of effectiveness in the administration of Council Putting the citizen first, providing opportunities and development Ensuring that the administration has the resources (human, financial, for them as individuals, parents, employees, employers and operational, and technological) that it needs to deliver efficient and investors effective service to all stakeholders

Contact 24 Church Street, Kingston • Telephone: (876) 967-0585 • http://ksac.gov.jm • http://www.lovecleanksa.org Customer Service Charter

FACE-TO-FACE: When customers visit our made via the website will be responded offices, we will not keep customers waiting to within 48 hours by email, telephone or unnecessarily and will try to resolve letter as appropriate. queries on the spot. Where appropriate and possible we will provide private FORMS AND LEAFLETS: All forms or CUSTOMERS / CITIZENS / meeting rooms so that queries can be dealt publications by the KSAC will be written SERVICE USERS RESPONSIBILITIES with in a confidential manner. in plain English and be free from jargon except where required to discuss technical Customers play a key role in deciding how well the service APPOINTMENTS: will be arranged for details. works and the level of service they receive. We therefore customers to see specific officers within 5 ask that our service users: working days. APPLICATIONS, MANAGEMENT & DATA Customers with appointments will be seen AUTOMATION SYSTEM (AMANDA): • Provide accurate information • Customers seeking information on within 10 minutes of agreed time. • Quote reference numbers, where available, in all requirement for making application for Customers will be notified at least one correspondence and communications with the KSAC subdivision planning and building hour before the appointed time if, for any • Understand terms and conditions of schemes before filling approval will not interface with more y supporting reason, the Officer is unable to keep the out applications/forms and provide all necessar than two persons appointment. documentation • Pre-consultation meetings are arranged • Provide contact details including, if available, a daytime based on availability of commenting TELEPHONE: All calls will be answered telephone number or email address in all correspondence agency not exceeding 10 days. personally in a fast and professional • Assistance will be provided to customers • Stick to closing dates manner within three (3) rings. Callers completing application within 30 minutes • Respond promptly to requests for additional information will not be put on hold for more than one cumstances which • Assistance will be provided to customers • Inform the KSAC of any changes in cir minute. in receiving and tracking their requests may have a bearing on a decision made by the Council within 10 minutes. • Make appointments for matters of a complex nature so that WRITTEN: correspondence (including staff will be able to prepare as needed email): We will respond to written requests MEETINGS (INTERNAL & EXTERNAL): • reat T staff with the same courtesy and co-operation you within five (5) working days. Public meetings will be organized to would like to receive If we are unable to respond fully within that accommodate the majority of stakeholders. • Do not intimidate or threaten staff time we will send an acknowledgment to We will use a variety of media to ensure the customer outlining progress made and that discussions and decisions are shared the reason for delay. publicly. Online: Queries or comments that are

Serving Citizens and Other Stakeholders Our Vulnerable People - “Show you persons are now housed at the Marie Atkins 164,400 breakfasts served to care, Do your share” Shelter while four were referred to Bellevue persons in need Homeless persons, those with disabilities and Hospital for specialised care. youth were identified as groups needing the The support of the Poor Relief Department greatest assistance. With support from partners The Marie Atkins Shelter extends to empowering people to support from the public, private and voluntary sectors, As part of our regular programme, the Marie themselves and make room for others; although the KSAC’s Poor Relief Department is working Atkins Shelter provides 300 meals every day and it is not nearly enough, some persons are being assiduously to alleviate the disadvantages that overnight accommodation (bed) for 60 persons re-integrated into society: our most vulnerable citizens face. Some 3,800 per night whilst an additional 100 homeless • 4 homeless persons have been employed persons receive welfare support services each persons are allowed to sleep on the premises • 60 dependents were enrolled in Saturday year, including 200 for personal safety. The regular program is learning programmes, including registered poor, 300 supplemented by initiatives such as relocating computer literacy temporary poor, and 333 more than 250 persons who were sleeping • 33 Registered poor received houses seniors in the Golden rough; they were taken from Justice Square to from Food for the Poor Age Home. the Marie Atkins Shelter where they can now • One person earned a Barbering have a daily bath, change of clothes and at least Certificate from HEART; received his In September of this year, one meal per day. Further to this, the Council Barbering Kit and is about to start working. through a partnership has recently sought to collaborate with Bethel with faith-based and Baptist, Mona Baptist and the Salvation Army voluntary organisations, to improve the coordination of street feeding; Chik-V HEALTH WATCH providing meals for the disadvantaged in clean, 53 homeless persons 15 89 12,351 were assessed and comfortable spaces and on a structured basis. relocated from Justice These measures have helped to restore some Divisions Community Residents Square in downtown semblance of public order to King Street. Volunteers Reached Kingston. 49 of those Trained

Flexible Staffing Solutions

...because situations arise

• Special projects or a one-off business order • Coverage for absent staff - vacation, maternity, contract break • Seasonal work or fluctuation in workload

BENEFITS OF USING JACE: • Reduce the cost of overtime or recuitment • Trained and experienced staff who can hit the ground running • Reports for work in as little as 3 hours

• Customer Service Representatives Tel: (876) 754-JACE (5527) • Administrators Cel: (876) 619-0761 Fax: (876) 754-7089 • Interim Managers Email: [email protected] Website: www.jaceltd.com 18 Phoenix Avenue, Kingston 10, Jamaica A LOCAL GOVERNMENT FEATURE ROADWORKS by the KSAC DIVISION ROAD NAME AREA REMARKS [M2] Trelawny Avenue HAGLEY PARK GORDON TOWN Westmoreland Avenue Boucher Gully(Omara Cut Throat Gully Chaffinch Road Rd-Rainford Rd) Johnny Ridge Gully Jew Gully WATERHOUSE Ambrook Lane 1 Upper Oxford Street & William St. 700 Patching White Lane Gully Bloomsbury Border Avenue 2 Allman Town Franklyn Ave (Phase 2) 500 Patching Calaloo Mews Riverside Drive MAXFIELD PARK 3 Rae Town James St.. 760 Patching Nanse Pen Marie Drive Boucher Gully(Rainford ADMIRAL TOWN 4 Norman Gardens Cawley Rd. 670 Patching Rd-Waltham Park Rd) Admiral Town Gully 5 Springfield Camperdown Rd. 640 Patching GREENWHICH TOWN Shoemaker Gully Baker Street 6 Lawrence Tavern Pete Hill Rd. 500 Patching & Section 2 Drain (Mahoe Liitle Kew Road Tivoli Gully Drain Repair Drive) Asquit Street Bow Tie Island CHANCERY HALL Benbow Street 7 Brandon Hill Mt. Friendship Rd. 840 Patching Greenwich Town Gully Portview Ave 8 Brandon Hill New Garden Rd. 200 Patching Jew Gully Kimberly Avenue BARBICAN 9 Stony Hill Approved School Rd. 760 Patching Union Gardens Bentley Crescent Tavistock Terrace Boucher Gully 10 Red Hills Burnside Valley 1000 Patching Daytona Avenue Millsborough Gully Grants Pen Gully 11 Waterhouse Barbados Rd. 1160 Patching PAYNE LANDS CASSIA PARK Castle Heights Gully 12 Seaview Gardens Chaffinch Rd. 800 Patching Boucher Gully(Oakland Westminster Gully 13 Molynes Garden Dewdney Rd. 800 Patching Crescent -Hagley Park Rd) Jew Gully WATERLOO Selassie Drive Waltham Terrace Morgan Lane Drain 14 Olympic Gardens Hill Ave. 860 Patching Brotherton Avenue Toronto Close Devon Road / Kings Way 15 Seivwright Gardens Henry Morgan Ave. 800 Patching Brownsland Gully Drain 16 Cassia Park Upper Sandringham Ave. 700 Patching Kelly’s Drain Federal Road Gully 17 Hagley Park Newark & Keesing Aves. 600 Patching Grosvenor Terrace Retreat Drive TIVOLI GARDEN Logwood Park 18 Maxfield Park Melrose Avenue 1100 Patching West St (Harbour Street Stevenson Avenue KINTYRE 19 Paynelands St. Joseph Rd. 1500 Patching - Sea) Mannings Hill Campview Avenue 20 Greenwich Town Bell Road 760 Patching Tivoli Gully Lakehurst Drive Hope Flat 21 Trench Town Avondale Avenue 760 Patching Seaga Blvd Drain St. Joseph Road Tivoli Court Drain WHITEHALL Constitution Hill 22 Trafalgar Cecelio Avenue 300 Patching Marcus Garvey Avenue Rochester Gully 23 Vineyard Town Diana Dr. 950 Patching Water Lane Dunrobin Gully BRANDON HILL 25 Vineyard Town Nanny Blvd. 1300 Patching Chestnut Lane & Spanish Park Lane Mount Friendship 26 Mona Hopedale Rd. 660 Patching Town Road 100 Lane New Garden Road Borward Drive Joppa Road 27 Papine School Rd. 500 Patching RAE TOWN Blackwood Terrace Lime Edge 28 Barbican Markland Link 570 Patching Tower Street & South 29 Waterloo Midland Dr. 600 Patching Camp Rd SEIVWRIGHT GARDENS WHITFIELD TOWN Charlotte Street Lothian Avenue Gully Bowens Road 30 Whitehall Lawrence Dr./Section of Lawrence Ave. 1010 Patching Harbour Street Joshua Edward Gully Whitfield Town Drain 31 Norbrook Mclaughlin Avenue 700 Patching Barnes Gully Goffe Terrace Chinese Cemetery 32 Havendale Randwick Dr. 700 Patching Maiden Lane - Stock Simon Taylor Road TRENCH TOWN 33 Hughenden Potosi 800 Patching Exchange Rae & William Street OLYMPIC GARDENS Gem Road 34 Gordon Town Jackalyn Rd. 680 Patching Water Street Calladium Gully Greenwich Park Road 35 Kintyre Dallas Castle Rd. 900 Patching John Street Ebony Road Gully William Road Olympic Court TOTAL 26,980 SPRINGFIELD ALLMAN TOWN William Street STONY HILL Franklyn Gully Adastra Gully (Windward Reinstatement Of Roads Stockfarm Road Cloverly Road Drain Road - Sea) Brooks Level Road Barnes Gully Dallas Somerset Road 850 Reinstatement of Road with River Shingles Paradise Street Iron River Road Waggonette Gully Total 1,200 Franklyn Town Gully Golden Way Glenmore Road Gully MOLYNES GARDEN TRAFALGAR Asphalt Overlay NORMAN GARDENS Penwood Road Drain Dames Road Norman Gardens Deoch Road 1600 Asphalt Overlay Harbour Drive Drain Spaulding Blvd Picadilly Avenue Total 1,200 Adastra Gully Davidson Avenue Mico Gully Burgher Gully Balcombe Avenue Barnes Gully Harbour Heights Drain Wilmott Drive Swallowfield Gully Road Rehabilitation Hillside Drain Chancery Hall Mosquito Valley 600 Road Rehab Water Road VINEYARD TOWN HUGHENDEN Red Hills Mosquito Valley 600 Road Rehab Deanery Terrace Gully Mobberly Ave HARBOUR VIEW Section Of Mcgregor Gully Stars Way Total 1,200 Harbour Drive Georgiana Close Gully Carawina Avenue Mars Drive Excelsior Gully Sunrise GullY Seven Miles Stadium Gardens Gully Orion Avenue DENHAM TOWN LIST OF DRAINS/ GULLIES CLEANED Lunar Drive MONA Tivoli Gully Surf Place Chambers Lane Dumfries Street Bayshore Park Barbican Terrace Nelson Street For the period April 2013 to September 2014 Landlease Last Street DALLAS Highlight View DOWNTOWN BUSINESS DISTRICT East Street Columbus Drive Copacabana LAWRENCE TAVERN Church Street Downtown Parade Bob Marley Blvd Ocean Lake Top Road Matthews Lane Queensboro Drive Shooters Hill Lane Pass Robertsfield Orange Street MARKET DISTRICT Shakespeare Avenue Gully Windsor Lodge Pigeon Valley Hallsdelight Road Luke Lane Pechon Street Hemmingsway Gully Bito Pete Hill Dublin Castle Peters Lane West Street Dunde Spring Guava Ridge PAPINE King Street New Chapel Lane SEAVIEW GARDENS RED HILLS Temple Lane Princess Street White Lane Gully Gold Smith Villa Gully Mark Lane Beckford Street Mediterranean Sea Dr Tavern Avenue Carr Hill Road Duke Street DUHANEY PARK Pacific Blvd Riverside Drive Property Road Johns Lane Calaloo Mews Portland Avenue Hopetown Road Belvedere Drive 2014 Kingston Attracting and City Run Increasing the Flow of Cash No increase in fees over the last 2 years

While people are our greatest assets, money remains the lifeblood of the Council, without which we are unable to deliver services or function effectively. Accordingly, we have redoubled our efforts to increase revenue so that we can improve and increase service to our people. In 2013/2014, the Council generated $203.57M in own source revenue. In the first 6 months of 2014/2015, that total has been surpassed, putting the Council on a trajectory to double last In exercising its corporate and social year’s revenue by the end of the financial year. responsibility, the KSAC is contributing to a worthy cause by sponsoring the Kingston City The Council is committed to fostering an enabling local economic Run which is aimed at raising funds for the climate, by doing our part to improve Jamaica’s standing in the homeless in the City of Kingston. global environment. We have taken proactive steps to ensure this by decreasing the time for processing development applications, Patron of the event, Her Worship the Mayor of Kingston, stressing the need for citizens’ compliance for tax and other payments, launching business support initiatives geared at assisting Senator Councillor Angela Brown Burke, JP, declared the local persons to explore entrepreneurship. day’s events open. Members of team KSAC were out in their numbers to support the cause.

The event is geared towards raising funds for the homeless in Kingston. The main charities to be supported include: Open Arms Drop- In Centre; Missionaries of the Poor; Food for the Poor; Marie Atkins Night Shelter.

DEVELOPMENT IN THE CAPITAL The Council, in streamlining the processes for development applications, has seen and continues to see potentially positive returns, with investment value of approvals from April 2013 to March 2014 standing at approximately $7.7bn.

We don’t only cater to big businesses. MSME’s are also getting a helping hand through local economic projects, such as the “Tun U Han Programme” which has seen positive support to the pilot project in Maverly (more than 30 residents explored self- employment and business opportunities).

Understanding the financial challenges that our citizens are facing, the KSAC has not increased fees in the last two years. We want to thank those who are complying with the necessary taxes and it is heartening to see the compliance rate trending upward, now standing at 59%. We will continue to encourage even greater compliance so we can deliver even more well-needed services to citizens as well as improving the nation’s economic outlook. Table 1

2 2 3 3 6 6 44 44 45 45

A LOCAL GOVERNMENT Culture of Effectiveness in the Council FEATURE

IMPROVING SERVICE DELIVERY: For sustained improvement in how we first time in many years, the KSAC undertook the preparation of a serve the public, the Council needs staff that is result-driven, goal-oriented corporate plan, which will be used to guide its activities. The revision and motivated, as well as cutting edge technology and the trust/confidence of of our vision and mission statements and core values that were defined at the the people. So, there have been training programmes for employees; capacity 2012 retreat now form the basis of our strategic framework. In keeping with building of elected officials and the implementation of new technologies and that framework, each department has prepared an operational plan including tools such as AMANDA, and GIS. performance measuring and monitoring. Our strategic plan is an agile one that is a reference tool for all and will be updated frequently to match changes in DEVELOPMENT APPLICATION PROCESS: The World Bank’s Doing Business our internal and external environment whilst remaining true to ensuring that the Report uses KSAC’s processing time to rank Jamaica’s performance in dealing KSAC’s mission of meeting the local needs of the citizens of Kingston & St. with construction permits. In the most recent report, Jamaica is ranked at 26 out Andrew by providing effective and efficient services to enhance their quality of of 189 countries with 120 days as the time taken to obtain approval of building life. plans. Since the start of this financial year, 90% of all development applications are processed within 90 days. In fact, 73% of applications are now processed within 30 days and 85% within 60 days, which is on KSAC CUSTOMER SATISFACTION RATING par with the best in the world and the most efficient in the Caribbean.

CUSTOMER SERVICE: According to our customers, the service delivered by our Very Satisfied employees is improving. In our quarterly survey in September we sought the feedback of 100 users paying for amusement, special events, beauty licenses / permits between January and August 2014. 89% reported that they were Satisfied either satisfied or very satisfied with the overall service experience. 57% of those who were repeat users told us that the service had improved compared to Neither Satisfied previous encounters, whilst 38% said that there was no change. nor Dissatisfied

And it’s not just about the comfort of the waiting area where 96% of customers were satisfied or very satisfied! 91% and 95% of customers were also satisfied Disatisfied or very satisfied with the courtesy of employees and waiting time respectively.

Very Disatisfied TRANSPARENCY: Finally, there have been significant steps aimed at fostering transparency in our operations and accountability to our stakeholders. For the

How Your Money Supported Our Strategic Objectives KEEPING THE COMMUNITY CLEAN, SERVING OUR CITIZENS ATTRACTING AND INCREASING THE CREATING A CULTURE OF SAFE AND THRIVING, STREET LIGHTS AND OTHER FLOW OF CASH THROUGHOUT THE EFFECTIVENESS AND SOLID WASTE (70.8%) STAKEHOLDERS (3%) MUNICIPALITY AND THE COUNCIL (3%) AND EFFICIENCY WITHIN THE COUNCIL (16%)

CLEAN 140 drains/gullies cleaned DIRECT BENEFITS Economic impact – buying local Salaries & Benefits Bushing, cleaning, construction (JEEP) 3,800 persons in receipt of financial Reduced Council debt Pensions / Retiring Benefits Sanitary Conveniences and welfare support services and meals Downtown Business Improvement District Training & Development Public Water provided to the poor Technology Supporting businesses (Sizzling Summer Overheads Public Cleansing Strategic Planning Strategic Planning Education / Training – Back to school / / Xmas Market) School Fees Local persons employed by the Council SAFE Street Lighting 58,000m2 of roads repaired or Local economic development rehabilitated ENGAGEMENT (341% increase on the previous year) Stakeholders Engagement Renovation to Papine & Queens markets and KSAC WORKING WITH OUR PEOPLE FOR A CLEAN, SAFE AND THRIVINGRedemption Arcade CITY April 2013Vector – September Control Program 2014 to prevent KSAC WORKING WITH OUR PEOPLE FOR A CLEAN, SAFE AND THRIVING CITY mosquitoes breeding Subsidising the Markets April 2013 – September 2014 HighlightsDisaster ofMitigation the last 18 months Highlights of the last 18 months Other Parks & Beautification THRIVINGRevenue Sources,Boone Hall Housing Scheme Property Tax, Other $149,038,020Road Rehabilitation Project $73,386,737 Revenue (5.4%) Government (2.7%) Sources, Property Tax, Repair toGrant, Hallsgreen Bridge $149,038,020 $73,386,737 $310,261,500 (5.4%) Government (2.7%) (11.3%) Grant, $310,261,500 (11.3%) Own Source, $394,006,957 (14.3%) Own Source, Parochial $394,006,957 Revenue Fund, $1,819,911,21 (14.3%) 2 Parochial 2013/2014(66.3%) Revenue Fund, $1,819,911,21 2 (66.3%)

Financial Management Compliance Number of Own Source Revenue Streams Property tax rate (2013/2014 and YTD 2014/2015) Total income generated Actual Collection (2013/2014 and YTD 2014/2015) Total Expenditure Financial Management Compliance Total Surplus (Deficit) Number of Own Source Revenue Streams Property tax rate (2013/2014 and YTD 2014/2015) Total income generated Actual Collection (2013/2014 and YTD 2014/2015) Total Expenditure Total Surplus (Deficit)

$190M COLLECTED FROM MOTOR VEHICLE FEES USED TO REPAIR A LOCAL / REHABILITATE 58,510M2 OF GOVERNMENT PAROCHIAL ROADWAYS IN THE FEATURE Keeping Our Community CAPITAL Clean, Safe and Thriving

under tight fiscal conditions with support Working alongside community groups, citizens from the Constituency Development Fund associations, the Jamaica Constabulary Force, ($1.93m), Jamaica Emergency Employment Social Development Commission, the Child Program ($9.5m) and Equalisation Funds Development Agency and others, we continue to ($22.3m). Through this joint effort, the state do our part to keep downtown and its citizens safe. of roads and infrastructure is improving, yet there is so much more that can be achieved in partnership.

Lewisham Council, one of our international PROJECTS UNDERTAKEN partners, donated a garbage compactor, WITH EXTERNAL FUNDING leading to increased garbage collection in the markets from 2 to 5 days a week. Rehabilitative • Bush and clean a section of Cemetery; work has started on the physical structure of • Construct Monaltrie Community Centre; the KSAC to ensure that our employees can • Renovate Riverside Community Centre; serve our customers in a safe and pleasant • Construct reinforced concrete block wall in environment. So far, we have renovated the Bedward Gardens; Although it is reported that just over half of one ground floor of the building at 24 Church Street as • Repair roads and drains in Port Royal Town well as the Mayor’s Parlour and the City Engineer’s percent of accidents are caused by road conditions, Centre; Department. keeping the roads in as safe and usable a condition • Implement Vector Control Program to prevent as the resources permit is always a priority for mosquito breeding. the KSAC. Over the last 18 months, using $190M Divisional Allocation Funds - 32 urban divisions which represents fees collected from the licensing received a total of $3.9m and eight (8) rural of motor vehicles, the KSAC has repaired or divisions received $4.4m. rehabilitated 58,510m2 of parochial roadways The LoveCleanKSA mobile application, another gift throughout the capital. from the London Borough of Lewisham, allows employees and the public to report and monitor During the same period, over 140 (49,140m3) environmental issues affecting our localities drains/gullies were cleaned in an effort to reduce (whether or not it is the responsibility of the KSAC). incidences of flooding and minimise health risk to residents. Working with the National Water Safety of our People Commission, we also repaired the Hallsgreen Safety is not just about the state of the roads and Bridge, making it safe for citizens and small drains. Personal safety is paramount to the Council vehicles to move freely between communities. The and we take our responsibility of maintaining public Council also supervised the rehabilitation of 12 order very seriously, hence we are committed roads in the Boone Hall Housing Scheme which to, as well as anticipating responding to citizens’ is home to 232 families. This has been achieved concerns in a timely fashion.

• 800 reports from citizens about breaches of garage operations; sidewalk vending and derelict buildings; 75% resolved • 8,000 special encroachment notices issued for illegal vending in 21 communities • 10 major clean-up operations; 1,200 stalls / shacks demolished • 2,000 old or abandoned refrigerators, tyres and equipment removed from sidewalks and roadways • 70 public health notices served TE • 132 derelict vehicles removed

On Sunday, January 12, 2014, the KSAC presented the Gold Medal of Recognition of the City of Kingston to Mrs. Tessanne Chin- Tessanne on Cuffe. We were happy to have celebrated with her in a free concert put on by Digicel and a the Waterfront number of partners. Tessanne has confirmed that Jamaicans do not only excel in athletics but are winners on and off the track.