Snap Inc 2020 Annual Report

Total Page:16

File Type:pdf, Size:1020Kb

Load more

2020 Annual Report UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO Commission File Number 001-38017 SNAP INC. (Exact name of registrant as specified in its charter) Delaware 45-5452795 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 2772 Donald Douglas Loop North, Santa Monica, California 90405 (Address of principal executive offices, including zip code) (310) 399-3339 (Registrant’s telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: Title of each class Trading Symbol(s) Name of each exchange on which registered Class A Common Stock, par value $0.00001 per share SNAP New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐ Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes ☐ No ☒ Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐ Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes ☒ No ☐ Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging growth company. See the definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. Large accelerated filer ☒ Accelerated filer ☐ Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐ If an emerging growth company, indicate by checkmark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒ Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ The aggregate market value of the voting and non-voting common equity held by non-affiliates of the Registrant, based on the closing price of the shares of Class A common stock on the New York Stock Exchange on June 30, 2020, the last business day of the Registrant’s most recently completed second fiscal quarter, was approximately $24.9 billion. As of February 2, 2021, the Registrant had 1,252,985,748 shares of Class A common stock, 23,691,358 shares of Class B common stock, and 231,626,943 shares of Class C common stock outstanding. TABLE OF CONTENTS Page Note Regarding Forward-Looking Statements 1 Risk Factor Summary 2 Note Regarding User Metrics and Other Data 4 PART I Item 1. Business 5 Item 1A. Risk Factors 11 Item 1B. Unresolved Staff Comments 40 Item 2. Properties 41 Item 3. Legal Proceedings 41 Item 4. Mine Safety Disclosures 41 PART II Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 42 Item 6. Selected Financial Data 43 Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 46 Item 7A. Quantitative and Qualitative Disclosures About Market Risk 62 Item 8. Financial Statements and Supplementary Data 63 Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 97 Item 9A. Controls and Procedures 97 Item 9B. Other Information 97 PART III Item 10. Directors, Executive Officers and Corporate Governance 99 Item 11. Executive Compensation 105 Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 123 Item 13. Certain Relationships and Related Transactions, and Director Independence 126 Item 14. Principal Accounting Fees and Services 128 PART IV Item 15. Exhibits, Financial Statement Schedules 130 Item 16. Form 10-K Summary 133 Signatures 134 ii NOTE REGARDING FORWARD-LOOKING STATEMENTS This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act, about us and our industry that involve substantial risks and uncertainties. All statements other than statements of historical facts contained in this report, including statements regarding guidance, our future results of operations or financial condition, business strategy and plans, user growth and engagement, product initiatives, and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “going to,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “target,” “will,” or “would” or the negative of these words or other similar terms or expressions. We caution you that the foregoing may not include all of the forward-looking statements made in this report. You should not rely on forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Annual Report on Form 10-K primarily on our current expectations and projections about future events and trends that we believe may affect our business, financial condition, results of operations, and prospects. These forward-looking statements are subject to risks, uncertainties, and other factors described under “Risk Factor Summary” below, “Risk Factors” in Part I, Item 1A, and elsewhere in this Annual Report on Form 10-K, including among other things: our financial performance, including our revenues, cost of revenues, operating expenses, and our ability to attain and sustain profitability; our ability to generate and sustain positive cash flow; our ability to attract and retain users and partners; our ability to attract and retain advertisers; our ability to compete effectively with existing competitors and new market entrants; our ability to effectively manage our growth and future expenses; our ability to comply with modified or new laws, regulations, and executive actions applying to our business; our ability to maintain, protect, and enhance our intellectual property; our ability to successfully expand in our existing market segments and penetrate new market segments; our ability to attract and retain qualified employees and key personnel; our ability to repay outstanding debt; future acquisitions of or investments in complementary companies, products, services, or technologies; and the potential adverse impact of the COVID-19 pandemic on our business, operations, and the markets and communities in which we and our partners, advertisers, and users operate. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Annual Report on Form 10-K. The results, events, and circumstances reflected in the forward- looking statements may not be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based on information available to us as of the date of this Annual Report on Form 10-K. And while we believe that information provides a reasonable basis for these statements, that information may be limited or incomplete. Our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all relevant information. These statements are inherently uncertain, and investors are cautioned not to unduly rely on these statements. The forward-looking statements made in this Annual Report on Form 10-K relate only to events as of the date on which the statements are made. We undertake no obligation to update any forward-looking statements made in this report to reflect events or circumstances after the date of this report or to reflect new information or the occurrence of unanticipated events, except as required by law. We may not actually achieve the plans, intentions, or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, dispositions, joint ventures, restructurings, legal settlements, or investments. Investors and others should note that we may announce material business and financial information to our investors using our websites (including investor.snap.com), filings with the U.S. Securities and Exchange Commission, or SEC, webcasts, press releases, and conference calls.
Recommended publications
  • Accepted Manuscript Version

    Accepted Manuscript Version

    Research Archive Citation for published version: Tony Shaw, and Tricia Jenkins, ‘An Act of War? The Interview Affair, the Sony Hack, and the Hollywood– Washington Power Nexus Today’, Journal of American Studies, April 2017. DOI: https://doi.org/10.1017/S0021875817000512 Document Version: This is the Accepted Manuscript version. The version in the University of Hertfordshire Research Archive may differ from the final published version. Copyright and Reuse: © 2017 Cambridge University Press and British Association for American Studies. This version is free to view and download for private research and study only. Not for re-distribution, re-sale or use in derivative works. Enquiries If you believe this document infringes copyright, please contact the Research & Scholarly Communications Team at [email protected] An Act of War? The Interview Affair, the Sony Hack, and the Hollywood/Washington Power Nexus Today An early quasi-police procedural showing J. Edgar Hoover’s Federal Bureau of Investigation “smashing” a communist sleeper cell in Boston, Alfred L. Werker’s 1952 docudrama Walk East on Beacon looks at first much like any other Red-baiting Hollywood production of the McCarthy era. On closer inspection, the movie offers us a keen insight into the Hollywood/Washington power nexus during the Cold War. Recently declassified documents reveal that the FBI’s top brass not only helped to inspire Walk East on Beacon but also to cast and market the film. More intriguingly, America’s most powerful military Cold War think tank, the RAND Corporation, was at the heart of the movie’s screenplay. Hollywood scriptwriter Leo Rosten worked as a part-time adviser on social sciences for RAND and based key elements of his plot for Walk East on Beacon on top-secret RAND projects, principally the military uses of satellites and computers.
  • Madarao Kogen Snow Report

    Madarao Kogen Snow Report

    Madarao Kogen Snow Report National Loren ploat that glossator sain perpendicularly and neaten undyingly. Didymous Coleman sometimes disaffirm his fumigatingsecretness herimpotently captive andunsteadily interfuse and so backcomb patrilineally! tiptop. Replaceable and snuff-brown Andros sheathed while elmiest Mikel Fresh snowfall and freezing levels for snowfall on the yuzawa region, weather updates in both zones: a guide to find, please enable javascript. Plenty of pow in the trees. Tangram to chase the powder; mostly with tour groups from Myoko Kogen and Yudanaka. Awesome day on a ski resorts in luxurious comfort in collides with another option and found on! Awesome day or snow report on the madarao kogen snow reports you looking for steep and even the beaten track, study the following charts. Madarao Snow Report Weather Forecast within the Madarao Kogen Ski ensemble and surrounding areas of Mt Madarao and Madarao Mountain Resort. The picture day of Madarao Ski Resort 2020 on 31st of March Still not. The announcement that they would not be allowed to do so after everything had appeared to be finally approved, Sun Alpina Kashimayari, our bad. We use this site for this using the crowds had to your snow report, but madarao kogen weather, when researching and they would move in summer holidays and powder. Hakuba Snow Report Hakuba Ski Weather & Conditions. Local weather information for the nearby Madarao Kogen ski resorts can be band at. Snow reports you might want to madarao kogen sympathique snow schools. Niseko holds the snow report from the snow pictures and offpiste conditions, or two days at hakuba. Access or receive exclusive benefits.
  • Download Windows Live Messenger for Linux Ubuntu

    Download Windows Live Messenger for Linux Ubuntu

    Download windows live messenger for linux ubuntu But installing applications in Ubuntu that were originally made for I found emescene to be the best Msn Messenger for Ubuntu Linux so far. It really gives you the feel as if you are using Windows Live Messenger. Its builds are available for Archlinux, Debian, Ubuntu, Fedora, Mandriva and Windows. At first I found it quite difficult to use Pidgin Internet Messenger on Ubuntu Linux. Even though it allows signing into MSN, Yahoo! Messenger and Google Talk. While finding MSN Messenger for Linux / Ubuntu, I found different emesene is also available and could be downloaded and installed for. At first I found it quite difficult to use Pidgin Internet Messenger on Ubuntu Linux. Even though it allows signing into MSN, Yahoo! Messenger. A simple & beautiful app for Facebook Messenger. OS X, Windows & Linux By downloading Messenger for Desktop, you acknowledge that it is not an. An alternative MSN Messenger chat client for Linux. It allows Linux users to chat with friends who use MSN Messenger in Windows or Mac OS. The strength of. Windows Live Messenger is an instant messenger application that For more information on installing applications, see InstallingSoftware. sudo apt-get install chromium-browser. 2. After the installation is Windows Live Messenger running in LinuxMint / Ubuntu. You can close the. Linux / X LAN Messenger for Debian/Ubuntu LAN Messenger for Fedora/openSUSE Download LAN Messenger for Windows. Windows installer A MSN Messenger / Live Messenger client for Linux, aiming at integration with the KDE desktop Ubuntu: Ubuntu has KMess in its default repositories.
  • The 2014 Sony Hack and the Role of International Law

    The 2014 Sony Hack and the Role of International Law

    The 2014 Sony Hack and the Role of International Law Clare Sullivan* INTRODUCTION 2014 has been dubbed “the year of the hack” because of the number of hacks reported by the U.S. federal government and major U.S. corporations in busi- nesses ranging from retail to banking and communications. According to one report there were 1,541 incidents resulting in the breach of 1,023,108,267 records, a 78 percent increase in the number of personal data records compro- mised compared to 2013.1 However, the 2014 hack of Sony Pictures Entertain- ment Inc. (Sony) was unique in nature and in the way it was orchestrated and its effects. Based in Culver City, California, Sony is the movie making and entertain- ment unit of Sony Corporation of America,2 the U.S. arm of Japanese electron- ics company Sony Corporation.3 The hack, discovered in November 2014, did not follow the usual pattern of hackers attempting illicit activities against a business. It did not specifically target credit card and banking information, nor did the hackers appear to have the usual motive of personal financial gain. The nature of the wrong and the harm inflicted was more wide ranging and their motivation was apparently ideological. Identifying the source and nature of the wrong and harm is crucial for the allocation of legal consequences. Analysis of the wrong and the harm show that the 2014 Sony hack4 was more than a breach of privacy and a criminal act. If, as the United States maintains, the Democratic People’s Republic of Korea (herein- after North Korea) was behind the Sony hack, the incident is governed by international law.
  • 2020 FUNDRAISING TOOL KIT 2 • Njsnowbowl.Org ABOUT

    2020 FUNDRAISING TOOL KIT 2 • Njsnowbowl.Org ABOUT

    1 • njsnowbowl.org 2020 FUNDRAISING TOOL KIT 2 • njsnowbowl.org ABOUT The 2020 Snow Bowl is an official 6-on-6 flag football tournament with light blocking and is played over three days. Teams are allowed up to 15 players; all must be 18 years of age or older to participate. Field size is 20 yards x 40 yards with each team guaranteed three games on the field at MetLife Stadium. Special Olympics New Jersey, a not-for-profit organization, provides year-round sports training, competition, leadership opportunities and health screenings to more than 26,000 athletes. All of these programs and services are always completely FREE thanks to fundraising events like the 2020 Snow Bowl! GETTING STARTED 1. SET UP YOUR PERSONAL FUNDRAISING PAGE. If you didn’t get a chance to set up your personal fundraising page when you registered, be sure to do so as soon as possible! Classy.org should have sent you a confirmation email to claim your unique fundraising page. You can then log into your fundraising page and customize your site. 2. RAISE FUNDS. Now that you have a personalized fundraising site and link, be sure to share it with your friends and family. Start by posting your custom link on Facebook, sending it via email to your contacts or tweet it out to your followers. You can do this directly from your Classy fundraising page. Just click on one of the icons on the top right in the “Share” section. 3. AIM HIGH, WIN COOL STUFF! We encourage you to aim HIGH with your fundraising goals! As you hit your fundraising milestones, you’ll earn cumulative (and AWESOME) incentives.
  • Social Media Ambassador Date Posted

    Social Media Ambassador Date Posted

    Social Media Ambassador Date Posted: November 26th, 2018 Application Deadline: D ecember 10th, 2018 Career Level: Volunteer Compensation: Snow Valley Anytime Season Pass ($669 value) City: Barrie Province: Ontario Organization's Field/Discipline: Snow Sport Resort Contract Terms: Part-time (2-4 hours per week) starting December 2018. Occasional evening and weekend work is required. Reports to: Jonathan Palmer Marketing Director About Snow Valley Ski Resort Snow Valley Barrie is Ontario’s favourite family resort that offers skiing, snowboarding, snow tubing, catering and summer day camps. Our goal is to be the Best Resort in Ontario for Families to Learn to Ski & Snowboard and to Enjoy Snowtubing & Snowshoeing. We offer the best snow tubing terrain in Ontario with 3 lifts and 14 chutes over 10 stories high. With a good pair of snowshoes, anyone can enjoy the white trees, the soft landscape and all the fun of playing in the snow. We are thrilled to be a go-to winter destination in Ontario and a summer hot spot for wedding and catering events. Snow Valley offers employees and volunteers free skiing, snowboarding, and tubing privileges, lift ticket discounts for family, food & beverage discounts, retail discounts, free stuff or discounts at other area Resorts, free ski and snowboard rental privileges, free L earn to Ski or Snowboard packages, staff fun nights and a family fun atmosphere! Snow Valley is committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and, in consultation with job applicants, provides reasonable accommodations upon request. Job Description We are looking for individuals who are enthusiastic, reliable and personable with a passion for photography, videography and social media.
  • Like, Share, Tweet: Social Media and the Postal Service April 21, 2014

    Like, Share, Tweet: Social Media and the Postal Service April 21, 2014

    WHITE PAPER Like, Share, Tweet: Social Media and the Postal Service April 21, 2014 Report Number: RARC-WP-14-010 EXECUTIVE SUMMARY Like, Share, Tweet: Social Media and the Postal Service Social media has revolutionized the world of communication and commerce, radically Highlights changing the way people make purchase Social media is now an important decisions. It is increasingly used by channel of business communication: millions of people around the world to 70 percent of businesses and interact with each other, access organizations worldwide have a social information, and recommend products and media presence. services. Social media represents as much as Most businesses and organizations now $1.3 trillion in annual economic value. view social media as an opportunity to reach and engage with large customer A strong social media strategy could audiences in ways impossible before: help the Postal Service remain competitive in the digital age by better directly, in-real time, and at a lower cost. responding to changing communication Likewise, the U.S. Postal Service (Postal needs, improving the customer Service) could better use social media to experience, creating value through obtain these benefits. Effectively social commerce, and cutting costs. integrating social media into an omnichannel marketing and The Postal Service can enhance its communication strategy can offer currently limited social media strategy businesses numerous benefits. by undertaking actions that would: First, a fully developed social media . ensure a strong foundation by strategy can help companies respond allocating necessary resources, more effectively to the changing . expand its social media reach, communication needs of their customers. visibility, and level of engagement, As users, especially younger generations, .
  • Music's Augmented Future

    Music's Augmented Future

    thereport ISSUE 410 | 17 OCTOBER 2017 Music’s augmented future 1 ISSUE 410 17.10.17 COVERAR SPECIAL FEATURE PART 1 AR you experienced? he first thing to understand about Cycle report alongside technologies like Kingston; in the years since there have been particularly around its potential to become augmented reality (AR) technology microblogging, social networking platforms a steady stream of experiments around music truly mainstream. There are several reasons is that while it may be a hot trend of and 3D printing. and AR. You can read about some of them for this, starting with 2016’s big app craze: 2017, it’s certainly not a new trend. 2008 was also the year when Apple and later in this issue. Pokémon Go (pictured). TSci-fi author William Gibson was writing Google launched their first app stores for In the years after 2008, many of these While catching virtual beasties in real- about the idea of augmenting humans’ vision smartphones, with startups like Layar and campaigns have, with hindsight (and often world locations also seemed gimmicky at first with digital content in 1994, although arguably Metaio early to experiment with “browser” even at the time) seemed like gimmicks; – the mobile game raced to $500m of revenue head-up displays (HUDs) in aircraft were the apps that overlaid information onto the good for getting a few headlines when they and then $1bn. Even in April 2017, there were first example of AR decades before that. phone’s camera feed. launched, then quickly forgotten with no still 65m active players globally, and for many report AR as we understand it in 2017 has been By 2009, Music Ally was writing about AR obvious impact on sales or fan engagement.
  • Welcome to the Villas at Apple Creek

    Welcome to the Villas at Apple Creek

    Spring 2021 Welcome to The Villas at Apple Creek A Guide for Residents 2228 E. Milestone Drive Appleton, Wisconsin 54913 Page The Villas At Apple Creek www.ACVillas.com Page 1 Welcome! This is not your typical neighborhood where you might meet only a few neighbors. The Villas Contents neighborhood is where you can be as anonymous or as involved as you would like to be. It's your choice. 1. Welcome! 2. Contacts & Management 4. Communications 5. Website 6. Clubhouse Use & Reservations Welcome to the neighborhood! 7. Villas Website This is your new home, and we are excited that you have decided to join us. As members of our Home Owners 8. Helpful Tips Association, we share many things...lawn care, snow removal, Clubhouse, pool, ponds and common areas. 10. Rules & Regulations In addition to the above, we also have very active social lifes and we would love to have you join us (if that's your 11. Vacation Preparation life style). There are many social activities, volunteer groups and committees that you may be interested in exploring. Check out the opportunities on the following 12. Moving pages. Explore this booklet and you will discover some of the 13. Site Map intangible things that make The Villas at Apple Creek a wonderful place to live. The Villas at Apple Creek Board of Directors Page 2 The Villas At Apple Creek www.ACVillas.com Page 3 Contacts and Management Contacts and Management Condo Fees, Water Bills and Maintenance 200 East Washington Street Suite 2B Appleton, WI 54911 The Villas at Apple Creek Appfolio is the property by our on-line Maintenance Form.
  • Instant Messaging

    Instant Messaging

    Instant Messaging Internet Technologies and Applications Contents • Instant Messaging and Presence • Comparing popular IM systems – Microsoft MSN – AOL Instant Messenger – Yahoo! Messenger • Jabber, XMPP and Google Talk ITS 413 - Instant Messaging 2 Internet Messaging •Email – Asynchronous communication: user does not have to be online for message to be delivered (not instant messaging) • Newsgroups • Instant Messaging and Presence – UNIX included finger and talk • Finger: determine the presence (or status) of other users • Talk: text based instant chatting application – Internet Relay Chat (IRC) • Introduced in 1988 as group based, instant chatting service • Users join a chat room • Networks consist of servers connected together, and clients connect via a single server – ICQ (“I Seek You”) • Introduced in 1996, allowing chatting between users without joining chat room • In 1998 America Online (AOL) acquired ICQ and became most popular instant messaging application/network – AIM, Microsoft MSN, Yahoo! Messenger, Jabber, … • Initially, Microsoft and Yahoo! Created clients to connect with AIM servers • But restricted by AOL, and most IM networks were limited to specific clients • Only recently (1-2 years) have some IM networks opened to different clients ITS 413 - Instant Messaging 3 Instant Messaging and Presence • Instant Messaging – Synchronous communications: message is only sent to destination if recipient is willing to receive it at time it is sent •Presence – Provides information about the current status/presence of a user to other
  • Download Book

    Download Book

    0111001001101011 01THE00101010100 0111001001101001 010PSYHOLOGY0111 011100OF01011100 010010010011010 0110011SILION011 01VALLEY01101001 ETHICAL THREATS AND EMOTIONAL UNINTELLIGENCE 01001001001110IN THE TECH INDUSTRY 10 0100100100KATY COOK 110110 0110011011100011 The Psychology of Silicon Valley “As someone who has studied the impact of technology since the early 1980s I am appalled at how psychological principles are being used as part of the busi- ness model of many tech companies. More and more often I see behaviorism at work in attempting to lure brains to a site or app and to keep them coming back day after day. This book exposes these practices and offers readers a glimpse behind the “emotional scenes” as tech companies come out psychologically fir- ing at their consumers. Unless these practices are exposed and made public, tech companies will continue to shape our brains and not in a good way.” —Larry D. Rosen, Professor Emeritus of Psychology, author of 7 books including The Distracted Mind: Ancient Brains in a High Tech World “The Psychology of Silicon Valley is a remarkable story of an industry’s shift from idealism to narcissism and even sociopathy. But deep cracks are showing in the Valley’s mantra of ‘we know better than you.’ Katy Cook’s engaging read has a message that needs to be heard now.” —Richard Freed, author of Wired Child “A welcome journey through the mind of the world’s most influential industry at a time when understanding Silicon Valley’s motivations, myths, and ethics are vitally important.” —Scott Galloway, Professor of Marketing, NYU and author of The Algebra of Happiness and The Four Katy Cook The Psychology of Silicon Valley Ethical Threats and Emotional Unintelligence in the Tech Industry Katy Cook Centre for Technology Awareness London, UK ISBN 978-3-030-27363-7 ISBN 978-3-030-27364-4 (eBook) https://doi.org/10.1007/978-3-030-27364-4 © The Editor(s) (if applicable) and The Author(s) 2020 This book is an open access publication.
  • Instant Messaging

    Instant Messaging

    Instant Messaging what’s so gr8 about it? Cybertour | March 18 | Cindi Trainor 1 What is IM? Communicate real-time Users are notified when others come online Can share files, communicate via video with most programs IM vs “chat rooms”: When chat first came about, a user would log into a room full of people who were all interested in the same topic, and all those people saw everyone’s messages, but users could send “private” messages to an individual, if desired. IM is kind of the opposite: users primarily send messages to individuals but can set up multiple user chat rooms if desired (but users control who’s in a multi-user chat by invitation). 2 Why Use IM? Instant communication Send links, files, photos instantly Can multi-task Our users are familiar with it 3 Common Features Contacts list “Display picture” – an Customize your icon representing you messages’ Privacy features appearance Log conversations Games Set your status: Send and receive “away,” “offline,” files “busy,” etc. Multi-user chat Emoticons (“smilies”) Profiles With major IM programs, users add only the people that they want to chat with to a contacts list (buddy list, friends list). Messages’ appearance: font face, color, size Files: photos, dox, etc (can sometimes be slow vs using email with attachments) Multi-user chat: “chat rooms” Icons: some are static, some are animated or even customizable “avatars.” Privacy: can set it so that only your buddies can contact you; most have invisible mode 4 But… chat reference? IM is chat reference Hosted systems can be expensive, OR Use IM to supplement hosted system If you aren’t using chat reference in your library, IM is a cheap alternative to hosted systems to get your feet wet.