Taskforce Opening up our reservoirs

Agenda

Date and time Wednesday 14 November 2018 1:30 – 3:00 pm Location Level 10, 81 Waymouth Street John Schutz (Chair) – Chief Executive, Department for Environment and Water (DEW) Roch Cheroux – Chief Executive, SA Water Sean Sloan – Executive Director, Fisheries and Aquaculture, Department of Primary Industries and Regions (PIRSA) Ben Tuffnell – Executive Director, Corporate Affairs, SA Tourism Commission (SATC) Kylie Taylor – Chief Executive, Office for Recreation, Sport and Racing Graeme Brown ‐ General Manager Asset Management, Department of Planning, Transport and Infrastructure (DPTI) Taskforce support Justin Holmes – Project Manager, Opening Our Reservoirs, DEW Attendees James Crocker – Senior Manager Wastewater, Environment and Research, SA Water Jason Irving – Manager, Protected Areas, DEW Arkellah Irving – Senior Engagement Advisor, DEW Working Group Chairs Mike Williams – Regional Director, DEW (Public Access and Engagement Working Group) Daniel Hoefel – Senior Manager Water Expertise, SA Water (Water Quality Working Group) John O’Malley – Coordinator Strategic Projects, DEW (Recreation and Infrastructure Working Group) Peter Appleford, Executive Director SARDI, PIRSA (Fishing in Reservoirs Working Group) Joanne Davidson, Research and Policy Manager, SATC (Tourism and Economic Development Working Group) Apologies Tony Braxton‐Smith – Chief Executive, DPTI

Item Time Discussion item Paper/ Responsible Presentation 1 1:30 Acknowledgement of Country and welcome John We would like to acknowledge this land that we meet on today is the traditional lands for Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today. 2 1:35 Adoption of previous minutes and review of actions Minutes John (previous actions provided at the end of this agenda) 3 1:40 Report: South‐east Queensland site visit Paper & Justin Presentation

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4 1:55 Communications, engagement and media Paper Arkellah 5 2:15 Pathway to opening reservoirs Paper John 6 2:25 Discussion paper: key project elements Paper John 7 2:45 Project Management Paper John 8 2:55 Other business John 3:00 Close Next meeting – February 2019 (TBC)

Summary of outstanding actions

Action Details Meeting Responsible Status / Due / Item

1 Justin will update terms of reference for the Tourism and Economic 3/4 Justin Complete Development Working Group to reference Joanne Davidson as the Chair

2 Justin will present a copy of the draft opening plan to the taskforce at its 3/5 Justin Complete next meeting for discussion.

3 Justin will work with James to plan for the taskforce to visit reservoirs and 1/4 Justin and Complete ‐ footage provided where gather SA Water drone footage of reservoirs. James available

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Taskforce Opening Our Reservoirs

Minutes

Date and Wednesday 14 November 2018 1:30 – 3:00 pm time Location Level 10, 81 Waymouth Street John Schutz (Chair) – Chief Executive, Department for Environment and Water (DEW) Roch Cheroux – Chief Executive, SA Water Sean Sloan – Executive Director, Fisheries and Aquaculture, Department of Primary Industries and Regions (PIRSA) Tony Braxton‐Smith – Chief Executive, Department of Planning, Transport and Infrastructure Ben Tuffnell – Executive Director, Corporate Affairs, SA Tourism Commission (SATC) Kylie Taylor – Chief Executive, Office for Recreation, Sport and Racing Taskforce support Justin Holmes – Project Manager, Opening Our Reservoirs, DEW Attendees James Crocker – Senior Manager Wastewater, Environment and Research, SA Water Jason Irving – Manager, Protected Areas, DEW Arkellah Irving – Senior Engagement Advisor, DEW Tara Hage – Senior Manager, Customer and Community Engagement Working Group Chairs Mike Williams – Regional Director, DEW (Public Access and Engagement Working Group) Daniel Hoefel – Senior Manager Water Expertise, SA Water (Water Quality Working Group) John O’Malley – Coordinator Strategic Projects, DEW (Recreation and Infrastructure Working Group) Joanne Davidson, Research and Policy Manager, SATC (Tourism and Economic Development Working Group) Apologies Peter Appleford, Executive Director SARDI, PIRSA (Fishing in Reservoirs Working Group)

1. Acknowledgement of Country and welcome John welcomed and introduced the Taskforce and provided an acknowledgement of Country. We would like to acknowledge this land that we meet on today is the traditional lands for Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today. John welcomed Tony Braxton‐Smith, Chief Executive, Department of Planning, Transport and Infrastructure, and Kylie Taylor, Chief Executive, Office for Recreation, Sport and Racing, to their first meeting of the taskforce.

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2. Adoption of previous minutes review of actions Minutes of the previous meeting were adopted without amendment. Review of actions

Action Details Meeting / Responsible Status / Item Due

1 Justin will update terms of reference for the Tourism and Economic 3/4 Justin Complete Development Working Group to reference Joanne Davidson as the Chair

2 Justin will present a copy of the draft opening plan to the taskforce at its 3/5 Justin Complete next meeting for discussion.

3 Justin will work with James to plan for the taskforce to visit reservoirs 1/4 Justin and Complete ‐ and gather SA Water drone footage of reservoirs. James footage provided where available

3. Report: South‐east Queensland site visit Introducing the meeting paper, Justin noted that taskforce support staff travelled to Queensland to learn from two organisations that manage recreation on reservoirs, SEQ Water and SunWater. In addition to the paper, James presented a series of photos that demonstrated the standard of infrastructure and recreational experiences provided on Queensland’s reservoirs.

The taskforce noted the overview of the group’s key learnings and recommended that staff maintain a connection with their Queensland colleagues to support and inform the opening of reservoirs in South Australia.

Recommendations from meeting paper 3.1 Note this report and key learnings from recreation on reservoirs in Queensland. Noted – noting that staff will maintain a connection with their SEQ Water colleagues to support and inform the opening of reservoirs in South Australia.

4. Communications, engagement and media John noted that with evolution of the project, consideration has been given to the project’s engagement strategy and delivery. SA Water will now lead the communication and engagement component of the project, under the direction of the taskforce. This adjustment recognises SA Water’s existing relationship with stakeholders and provides for engagement continuity after reservoirs are opened.

ACTION: SA Water will confirm who will lead communication and engagement to allow for the project governance framework to be updated.

Arkellah provided a summary of the Draft Communications, Engagement and Media Plan and Discussion paper on Reservoir Engagement Opportunities tabled with the meeting paper, noting

Document released by the Department for Environment and Water 4 of 141 under the Freedom of Information Act 1991 that they were prepared in collaboration with SA Water. The taskforce noted the draft plan and recommended that it be updated to reflect the altered governance arrangements, in addition to:  Key DPTI stakeholders and DPTI’s role in roads, transport and marine safety.  Key PIRSA stakeholders and PIRSA’s role in fisheries management.  Key stakeholders from the Office for Recreation, Sport and Racing.

ACTION: The draft Communications, Engagement and Media Plan will be updated to reflect altered governance arrangements and relevant stakeholders from all agencies represented on the taskforce.

The taskforce gave general consideration to the engagement strategy required to support the opening of reservoirs, including delivery of a paid media campaign. The taskforce approved the commencement of engagement to support the opening of the first reservoir, subject to the appropriate approvals.

Roch noted the positive steps that have been taken in preparation for the opening of Myponga and South Para Reservoirs and recommend that stage one of the first reservoir’s opening be brought forward Easter (19 April) 2019. This was approved by the taskforce.

ACTION: Commence engagement actions that allow for the opening of Myponga to begin by Easter (19 April) 2019 ensuring appropriate approvals are sought as necessary, with opening of the other South Para and Warren to follow.

Recommendations from meeting paper 4.1 Note the draft Communications, Engagement and Media Plan (Attachment 1 to the meeting paper) and a Discussion paper on Reservoir Engagement Opportunities (Attachment 2 to the meeting paper), which will be used to support a conversation with the Minister on Reservoir Engagement. Noted – noting that the plan will be updated to reflect altered governance arrangements relevant stakeholders from all agencies represented on the taskforce.

4.2 Endorse commencing engagement on the project to support the opening of first reservoirs by Easter (19 April) 2019, with timing to commence engagement to be discussed with the Minister. Approved – noting that approval will be sought for engagement actions that will support the opening of reservoirs.

5. Pathway to opening reservoirs Justin provided a brief overview of the pathway to opening reservoirs tabled with the meeting paper, noting that: a. The timeline for opening the first reservoir will be changed to Easter 2019 to reflect the taskforce’s earlier decision. b. The engagement process will be altered to reflect approved engagement actions.

The taskforce noted the draft opening concept plans for Myponga, South Para and Warren reservoirs, with detailed advice from each working group that supported development of the plans. It was also noted that the development of final opening plans was subject to the engagement process adopted to support the opening of these reservoirs.

Document released by the Department for Environment and Water 5 of 141 under the Freedom of Information Act 1991 The taskforce noted that advice from working groups did not included costs associated with vehicle access into reservoirs via roads. Tony noted that he will seek this advice from DPTI and provide it to the taskforce through the Recreation and Infrastructure Working Group.

ACTION: The Recreation and Infrastructure Working Group will update the costs associated with opening Myponga, South Para and Warren Reservoirs to include costs associated with vehicles accessing reservoirs via roads.

The taskforce approved recommendations that funding be provided to the Recreation and Infrastructure Working Group and Water Quality Working Group to support the delivery of their implementation plans.

Sean recommended that funding also be allocated to the Fishing in Reservoirs Working Group to support the stocking of fish in South Para Reservoir in early 2019. The taskforce recommended that the Fishing in Reservoirs Working Group prepare a paper to support the recommendation that will be considered by the taskforce out of session.

ACTION: The Fishing in Reservoirs Working Group will prepare a paper to request a funding allocation for stocking of fish in South Para Reservoir in early 2019 that will be considered by the taskforce out of session.

Recommendations from meeting paper 5.1 Note the revised Pathway to Opening Reservoirs in Attachment 1 of the meeting paper. Noted – noting that the document will be updated to reflect the revised timeline for opening reservoirs and final engagement process to support the opening of reservoirs.

5.2 Note the draft opening concept plans for Myponga, South Para and Warren reservoirs in Attachments 2 and 3 of the meeting paper, noting: a. Further amendment to these plans will likely be necessary subject to the engagement process (see agenda item 4); and b. Final draft opening plans will be presented to the taskforce for endorsement prior to being forwarded to the Minister for approval. Noted

5.3 Note advice from taskforce working groups in Attachments 4‐6 of the meeting paper that has informed the development of draft opening plans for Myponga, South Para and Warren reservoirs. Noted

5.4 Approve the following funding allocations to support the continued delivery of working group implementation plans. a. An allocation of 7 - Documents affecting business affairs to the Recreation and Infrastructure Working Group to begin the recreational infrastructure feasibility and concept phase for Myponga, South Para and Warren reservoirs. b. An allocation of 7 - Documents affecting business affairs to the Water Quality Working Group to complete detailed risk assessments required to inform selected recreation activities at Myponga, South Para and Barossa reservoirs. Approved

Document released by the Department for Environment and Water 6 of 141 under the Freedom of Information Act 1991 6. Discussion paper: key project elements Justin provided a brief overview of the key elements of the project outlined in the meeting paper. The taskforce resolved to focus its next meeting in early 2019 on prioritising the development of opening plans for additional reservoirs and the allocation of project funding. Each of the working groups are asked to prepare advice to support the next taskforce meeting. Specifically, the Water Quality Working Group is asked to complete recreation risk assessments for each reservoir, modelled on those completed for Myponga, South Para and Warren Reservoirs.

ACTION: Each working group will prepare advice to support the taskforce prioritise the development of opening plans for additional reservoirs and the allocation of project funding. Specifically, the Water Quality Working Group is asked to complete recreation risk assessments for each reservoir, modelled on those completed for Myponga, South Para and Warren Reservoirs.

To support the project, the taskforce resolved to seek modelling that captures the economic benefit that opening up reservoirs will provide for the State. John will investigate the opportunity for this economic modelling to be provided by the Department of Treasury and Finance.

ACTION: John will contact David Reynolds, Chief Executive Department of Treasury and Finance, about the opportunity for DTF to undertake modelling that captures the economic benefits of opening reservoirs.

Recommendations from meeting paper 6.1 Consider key elements of the project outlined in this discussion paper and provide recommendations for progressing this work. Noted

7. Project management Revised terms of reference for the Water Quality Working Group and Public Access and Engagement Working Group were approved by the taskforce. The Fishing in Reservoirs Working Group Implementation Plan was also approved.

In recognition of the Office for Recreation, Sport and Racing joining the project, Kylie was invited to consider representatives from her Office to participate in the taskforce working groups.

ACTION: Justin will forward Kylie a copy of the terms of reference for each of the taskforce working group to enable the Office for Recreation, Sport and Racing to nominate members for the working groups as appropriate. The working group terms of reference will be updated to reflect membership of the Office for Recreation, Sport and Racing.

The taskforce acknowledged progress that had been made toward opening the first reservoir in early 2019 and that the project plan will be updated to reflect progress, and the project’s next phase of delivery.

1 - Cabinet Document

Document released by the Department for Environment and Water 7 of 141 under the Freedom of Information Act 1991 Recommendations from meeting paper 7.1 Approve the revised Water Quality Working Group Terms of Reference in Attachment 1 of the meeting paper. Approved

7.2 Approve amendments to the Terms of Reference for the Public Access and Engagement Working Group to allow for a representative from SA Police to join the group. A copy of the revised Terms of Reference is in Attachment 2 of the meeting paper. Approved

7.3 Approve the Fishing in Reservoirs Working Group Implementation Plan in Attachment 3 of the meeting paper. Approved

7.4 Note the review and development of an updated project plan by Justin Holmes and the Public Access and Engagement Working Group. Noted

8. Other business The role of the taskforce is to coordinate and provide advice to the Minister for Environment and Water in relation to the Government’s commitment to open reservoirs. This includes planning for recreational activities that will occur on each reservoir, work that is being led by the Recreation and Infrastructure Working Group.

John and Roch reaffirmed that SA Water is responsible for the ongoing management of reservoirs, including the management of land, assets and activities that occur on the land. In this context, once planning has been completed and approved, the construction of assets to support recreation will be delivered by SA Water. Following delivery of the Government’s commitment, SA Water will be responsible for the ongoing management of recreation on reservoirs.

Next meeting Next meeting – early 2019 Purpose of next meeting:  Prioritising the development of opening plans for additional reservoirs and the allocation of funding

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Action Details Meeting Responsible Status / / Item Due

1 SA Water will confirm who will lead communication and engagement to 4/4 James 30 Nov 18 allow for the project governance framework to be updated.

2 The draft Communications, Engagement and Media Plan will be updated 4/4 SA Water 21 Dec 18 to reflect altered governance arrangements and relevant stakeholders from all agencies represented on the taskforce.

3 Commence engagement actions that allow for the opening of Myponga to 4/4 SA Water 21 Dec 18 begin by Easter 2019 ensuring appropriate approvals are sought as necessary, with opening of the other South Para and Warren to follow.

4 The Recreation and Infrastructure Working Group will update the costs 4/5 John 31 Jan 19 associated with opening Myponga, South Para and Warren Reservoirs to O’Malley include costs associated with vehicles accessing reservoirs via roads.

5 The Fishing in Reservoirs Working Group will prepare a paper to request a 4/5 Peter 21 Dec 18 funding allocation for stocking of fish in South Para Reservoir in early 2019 Appleford that will be considered by the taskforce out of session.

6 Each working group will prepare advice to support the taskforce prioritise 4/6 Each 31 Jan 19 the development of opening plans for additional reservoirs and the working allocation of project funding. Specifically, the Water Quality Working group Chair Group is asked to complete recreation risk assessments for each reservoir, modelled on those completed for Myponga, South Para and Warren Reservoirs.

7 John will contact David Reynolds, Chief Executive Department of Treasury 4/6 John Schutz 21 Dec 18 and Finance, about the opportunity for DTF to undertake modelling that captures the economic benefits of opening reservoirs.

8 Justin will forward Kylie a copy of the terms of reference for each of the 4/7 Justin 30 Nov 18 taskforce working group to enable the Office for Recreation, Sport and Racing to nominate members for the working groups as appropriate. The working group terms of reference will be updated to reflect membership of the Office for Recreation, Sport and Racing. 1 - Cabinet Document

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Taskforce Opening up our reservoirs

Meeting Paper

Meeting Date: 14 November 2018 Agenda Item 3 – Report: South‐East Queensland Site Visit

RECOMMENDATIONS That the Taskforce: 1. Note this report and key learnings from recreation on reservoirs in Queensland.

BACKGROUND In late September, the following taskforce support staff visited south‐east Queensland and met with representatives from SunWater and SEQ Water regarding the management of recreation on reservoirs in Queensland.  Justin Holmes, Project Manager, Opening Reservoirs, DEW  Mike Williams, Regional Director, DEW  Arkellah Irving, Senior Engagement Advisor, DEW  James Crocker, Senior Manager Wastewater, Environment and Research, SA Water  Tara Hage, Senior Manager Customer and Community Engagement, SA Water  Joshua Zugajev, Senior Manager Media Relations, SA Water

This report provides a summary of key learnings from the visit that apply to the opening of reservoirs in South Australia.

DISCUSSION Getting the engagement fundamentals right Experience from Queensland demonstrated that recreational access to reservoirs is high‐ profile with highly invested stakeholders sharing a range of views. Also demonstrated was a robust engagement framework based on solid fundamentals. This included:  Establishing guiding principles in consultation with the community that guide the management of recreation on reservoirs.  Setting clear and realistic expectations prior to beginning an engagement process. This included clear definitions of what recreational activities are, or are not appropriate at a reservoir (including the definition of paddle craft, motorised and non‐motorised activities, and preparing for new technologies and innovations in recreation). 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs  Being clear on what people can influence and what they can’t.

Contact: Justin Holmes, Project Manager, Opening Reservoirs, DEW on 0467 798 979 or [email protected] Document released by the Department for Environment and Water 11 of 141 under the Freedom of Information Act 1991  Linking engagement with education to build awareness and understanding of recreating safely on reservoirs.

Another observation from SEQ Water was the use of insights to shape the engagement work (and planning) with local communities. For example, knowledge of the demographics, habits and preferences that provide an indicator of activities that the local community would be interested in. This was important to shape key messages for local communities.

Establishing guiding principles in consultation with the community Recreation on reservoirs in south‐east Queensland was historically permitted under the management of multiple local water authorities. In recent years, SEQ Water was formed 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs through an amalgamation of those local water authorities.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

In South Australia, planning for the opening of reservoirs has been based on broad principles gleaned from the Government’s election commitment policy document. This includes; no compromise to drinking water safety, promoting tourism and economic development, and maintaining conservation values on each reservoir.

Experience from Queensland has demonstrated the benefits that comes from working with the community to develop and refine a set of guiding principles for recreation on reservoirs that enables the development of a logical management framework that has community and stakeholder support.

Ongoing management of recreation SEQ Water has a legislated obligation to provide for recreation on their reservoirs through the South East Queensland Water (Restructuring) Act 2007. The organisation also has a set an outcome to provide access for a diversity of recreation opportunities on their land and water storages without compromising their ability to provide safe, secure and cost‐effective water and catchment services.

To achieve this SEQ Water make a significant ongoing investment to support the ongoing 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations management of recreation on reservoirs each year.

Document released by the Department for Environment and Water 12 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

The terms of reference for this taskforce includes the identification of suitable recreation activities, including infrastructure requirements to support those activities on neighbouring public land. 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs High visitation and people value the resource

Document released by the Department for Environment and Water 13 of 141 under the Freedom of Information Act 1991 SEQ Water manages recreation at approximately 20 locations, with over 3 million visitors per year. Visitors have a positive connection with SEQ Water which attributes a certain amount 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs of value to reservoir locations and the ability for public to access them.

Risk management 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

Tourism and economic development There are multiple examples across south‐east Queensland of recreational access to reservoirs supporting business. This includes commercial business (including gear hire ‐ canoes, mountain bikes) and tour operators. There are also multiple areas on reservoir land that is leased/licenced to commercial or not‐for‐profit organisations.

Justin Holmes Project Manager, Opening Our Reservoirs Department for Environment and Water

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Taskforce Opening up our reservoirs

Meeting Paper

Meeting Date: 14 November 2018 Agenda Item 4: Progress with community and stakeholder engagement

RECOMMENDATIONS That the Taskforce: 1. Note the draft Communications, Engagement and Media Plan (Attachment 1) and a Discussion paper on Reservoir Engagement Opportunities (Attachment 2), which will be used to support a conversation with the Minister on Reservoir Engagement. 2. Endorse commencing engagement on the project to support the opening of first reservoirs by June 2019, with timing to commence engagement to be discussed with the Minister.

BACKGROUND A draft Communications, Engagement and Media Plan has been developed to support the opening of first reservoirs by 2019. The plan outlines a scalable strategy to support the public communication and engagement campaign for the opening of reservoirs. The plan has been written in collaboration with SA Water. See Attachment 1.

The plan sets out the benefits of the proposed engagement, which will build and confirm a shared position on which all recreational access decisions will be made during planning, implementation and ongoing management phases. The plan sets out a considered and joined‐up communications and engagement approach which will support the management of community expectations while concurrently building awareness and generating excitement about the opening of reservoirs. The plan is intended to support the delivery of opening the first reservoirs by June‐2019, including the development of communications documents such as open plans, concepts plans or similar.

The plan seeks to align with and complement the various project delivery components across the working groups and beyond and to support the overall project coordination.

To enable the preparation of the final plan, a discussion paper has been prepared to support a conversation with the Minister for Environment and Water on the Reservoirs Engagement Strategy. Direction from the Minister will be sought to confirm strategies on how the community will be engaged prior to, during and after individual reservoirs are opened. The discussion paper is provided in Attachment 2 for consideration by the taskforce.

DISCUSSION Draft Communications, Engagement and Media Plan Managing the expectations of the public and stakeholders is a critical part of ensuring project success. This is particularly significant in relation to managing community expectations of the project scope and budget and the ambition to open up reservoirs across the state, supported by potential visitor management infrastructure. Contact: Arkellah Irving Senior Engagement Advisor, DEW [email protected] Document released by the Department for Environment and Water 15 of 141 under the Freedom of Information Act 1991

The draft plan proposes several channels for communications, engagement and media, including social media and advertising that will proactively support the opening of reservoirs. The plan proposes to engage people early to raise awareness and inform the public about the opportunities and benefits that will realised as well as how risks will be managed.

The draft plan has integrated a clear communications strategy, a meaningful suite of engagement opportunities and a proactive media and advertising strategy. It captures the business needs of both DEW and SA Water, outlines leads and responsible staff to manage the variety of issues and opportunities and reflects recent learnings from a SE Queensland Water tour.

The early communication and engagement activities are geared towards gaining insights on key values and community interest in recreational opportunities in the opening of reservoir sites. The plan outlines that early engagement will also help to tease out and manage any concerns or issues before funding is expended and will contribute to shaping future reservoir recreation and access.

The plan also proposes to engage the community and key stakeholders on developing a set of guiding principles. Developing a set of principles will build and confirm a shared position on which all recreational access decisions will be made during planning, implementation and ongoing management phases.

The development of principles will form an important part of the engagement strategy, as it will be the main vehicle for managing public expectations. The process of developing principles will seek to secure community support in the immediate and long term. The principles will be a small set of succinct statements that outline key principles for decision making, to ensure recreational access is planned, implemented and managed in a sustainable manner and help achieve support for their use as an ongoing decision making and management tool.

After the development of the principles, the focus of the project and its supporting communications, engagement and media plan will move to support the development and implementation of site‐ specific opening and activation plans in support of the implementation phase of the project, expected to commence in mid‐2019.

Discussion paper A discussion paper ‘Reservoir Engagement Opportunities’ has been prepared to invite discussion on benefits, risks and opportunities for engagement in the opening of reservoirs, see Attachment 2. This paper is intended for discussion at this taskforce and to be used to support a conversation with the Minister on the project’s engagement. On completion of discussion and feedback gathered from leaders the draft Communications, Engagement and Media Plan will be finalised and an accompanied advertising campaign be presented to achieve the plans media outreach outcomes.

ATTACHMENTS 1. Draft Reservoirs Communications, Engagement and Media Plan. 2. Discussion paper on Reservoirs Engagement Opportunities.

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John Schutz Chief Executive Department for Environment and Water

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Document released by the Department for Environment and Water 18 of 141 under the Freedom of Information Act 1991 Opening up our reservoirs for recreational use and enjoyment

Document released by the Department for Environment and Water 19 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Contents

Introduction ...... 3

Strategic approach ...... 3

Integrated approach ...... 6

Traditional Owners ...... 7

Governance ...... 8

Roles and responsibilities ...... 9

Cross-government subject leads ...... 10

Research and customer insights ...... 10

Risk analysis ...... 12

Stakeholder analysis ...... 13

Integrated Communication, Engagement and Media Tools and Tactics ...... 18

Collaborative delivery of communications, engagement and media ...... 19

Media –proactive and reactive ...... 19

Advertising campaign ...... 20

Digital communication platforms (website, intranet, social media) ...... 21

Engagement material approval process ...... 22

Key messages ...... 24

Communication and Engagement Phases ...... 25

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Introduction

The South Australian government has committed $5 million to opening up reservoirs across South Australia for recreational use and enjoyment. This is an exciting and once in a lifetime opportunity. The state government is leading on the delivery of this initiative and will carefully explore the states reservoirs for appropriate public access, wellbeing and creation of green space. Opening up reservoirs is an exciting opportunity to realise a range of benefits with people able to enjoy the outdoors, connect to nature and improve health and well-being in new ways in new places. It will also enable local and regional benefits by invigorating communities by stimulating new nature-based tourism and economic opportunities attracting visitors both locally and across the state.

Opening up our reservoirs to the public signals a generational change in the management of our state’s reservoirs. Reservoir sites are being investigated across the state, including in the Mount Lofty Ranges, the State’s mid-north, on the Eyre Peninsula, and on Kangaroo Island. This project includes the Happy Valley Reservoir, which forms part of the proposed Glenthorne National Park.

Public access to reservoirs will provide for a range of recreational opportunities such as walking trails, canoeing and, fishing and on water activities as well as connecting reservoir land with nearby public land. The project will be staged enabling people to access some of South Australia’s amazing natural places while concurrently managing the complexity of supplying safe clean drinking water, community expectations and achieving the project outcomes.

This communication, engagement and media plan applies to the planning and initial implementation phases of this initiative, to 2022 and will include reservoirs across the State. The plan be reviewed regularly, at least on a 6 monthly basis and continue to evolve as the project progresses.

Early recreational activity access to a number of reservoirs is expected mid-2019.

Strategic approach

Build excitement about the opening of reservoirs

This plan will guide how communications, engagement and media will be used to build support, excitement and interest in the opportunity presented by opening our reservoirs. The communications tactics will reflect the staged nature of the project.

Manage expectations

Information will be provided to the community and stakeholders based on the agreed key messages and new messages as the project evolves. Clear and concise parameters on what is allowed and not allowed is imperative for proper community engagement and management of expectations on what the project can deliver.

Raise awareness

Opportunities to recreate, the natural beauty of many reservoirs, the process and timing of opening reservoirs and how any concerns or challenges will be managed such as continued provision of safe drinking water are the focus of public awareness raising. Several communications and engagement tactics will be used to raise awareness and share key messages. This includes a media relations strategy, utilizing existing resources, and a paid media campaign which will ensure appropriate pubic reach.

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Encourage participation

Consultation with the communities and key stakeholders will ensure they have the opportunity to input to the project and have been heard. This will assist with understanding and addressing the range of perceptions, attitudes and issues that will be held by the community. A key tactic will be to engage the community in the development of a series of principles to guide decisions around opening reservoirs in a fair and transparent way to underpin community values for these spaces. As the project develops consultation with local communities in relation to specific sites will be a focus through a range of targeted tactics. Lack of consultation can be costly and impact project delivery and timing.

Implement initial strategic priorities for engagement

To support the planning and implementation of this initiative and ensure that the outcomes of the project are successful, a series of initial priorities for the communications and engagement plan have been identified. These priorities underpin the communication and engagement phases outlined on page 25.

1. Establishing community supported ‘guiding principles for collaboration’ The initial focus of the communication and engagement approach is to bring community and stakeholders into the process through an agreed way in which we will collaborate and make decisions about recreational use through the development of a set of guiding principles.

Developing guiding principles alongside community is a powerful way to create a culture of ‘working together’ and developing a shared understanding on how decisions will get made. In the short term it provides us with a platform to have a discussion and in the long term ensures that as new recreational activities are presented we can apply the same decision making principles with a fair and transparent approach.

The guiding principles will be used as a tool to provide a coordinated, strategic and transparent approach that should shape and guide decisions on recreational access and associated planning and implementation, including what activities are appropriate and why. Through this consultation process the community will have the opportunity to have an early say in the project and provide their thoughts on the types of recreational experiences, activities and opportunities they would like to see. This also ensures a robust and well-informed process is used to determine where funds are spent and what activities are allowed, enabling sentiment and location specific insights that provide a point of consistent reference into the future

Developing these principles is a key learning gathered from South East Queensland Water colleagues who have successfully managed reservoirs for recreational use for more than 10 years. As a key initial outcome of the engagement process it will provide transparency around the process and assist with managing expectations from people both in the short and long term.

1. Understanding community values and aspirations using market research To support the broader planning and implementation of this project developing an understanding of community values, and the types of recreational experiences, activities and opportunities they would like to see at each site will be important. A market research activity as part of the initial engagement process will ensure robust and statistically representative outcomes are informing the guiding principles and community aspirations. The outcomes of this work will also assist in creating and targeting communication material for particular segments of the community / users for most impact.

Engaging early to inform decisions

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Local communities and stakeholders will be engaged to share their ideas and what is important to them through various stages in the project.

Early engagement will help to manage community expectation, will help inform the planning and reservoir opening processes and help manage media messaging.

As the project evolves various engagement tactics will be explored to ensure the project remains relevant and agile to changing needs and community expectations. Keeping people engaged in the project will enable opportunities to be identified that will achieve broader project outcomes and potentially enabling infrastructure and access beyond the project budget as well as future sustainability of recreational activity at reservoirs.

Early engagement to help inform open plans and infrastructure planning will include:

Basic webpage for comments – A basic DEW webpage has been created as a holding pattern until a dedicated webpage can be created that integrates branding across DEW and SA Water. This is an important tactic to ensure the public can access some basic information, show their support and share their concerns and leave a comment.

Direct mail – Letters will be sent to key interest/ stakeholder groups and once the first reservoirs to be opened have been decided to adjacent owners providing them an overview of the project, where to go for further information and direct contact details for a stakeholder engagement representatives. This will align with the media announcements and other social media channels.

Recreational use and values survey – Release and promote a recreational use survey to gather information from potential future users on what they would want to use their local or another reservoir for. Use postcode data collection to gauge interest and future use. This will help inform open plans and recreational use planning but help inform decisions about investment in infrastructure.

Briefing sessions - Briefing sessions will be held with Councils, recreation groups/peak bodies, industry associations and key community groups to outline the project once the taskforce approves to engage. These sessions will also provide the opportunity for questions to be asked and feedback to be provided. Key interest areas will be confirmed and the method for future communication and engagement on the project will be established.

Face to face meetings - Face to face meetings will be held with key interest groups and key stakeholders to identify specific issues and gain feedback directly to ensure early issues and risk are identified. Face to face meetings will also be held with and property owners/residents as requested to talk through and address specific issues once a plan for reservoir opening has been approved by the taskforce.

Listening posts/ community information sessions/ open days – will be held so the community can learn more about the project, to raise awareness and for specific sites ask questions and provide feedback. These sessions will be advertised through the local media outlets and through DEW/SA Water media channels (website, Facebook etc.).

Development and use of clear communications

While some communications tools can be used across the whole project duration and across all reservoirs, some tools will need to be specifically designed for specific reservoir opening needs. In such a circumstance, a mini-plan will be developed. Communications tools will likely include:

 FAQ’s

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 Factsheets  Newsletters  Briefings  Website, written correspondence  Information sessions  Workshops  Online engagement  Results reporting, online surveys  Media

Future engagement opportunities

Once the first round of announcements have been made and the first reservoirs opened the focus for engagement will become more targeted to reach specific outcomes of achieving the whole project and not just the opening of one reservoir. These tactics may include:

Dedicated webpage – a specific ‘Opening our Reservoirs’ website will be developed as a central source of information support the communications and engagement activities. This will support the Advertising campaign and will provide a non-branded or co-branded webpage (DEW and SA Water) that features a suite of information about reservoirs, timing of openings, opportunities for involvement and other important announcements.

Vision sessions – engage stakeholders in strategic vision sessions for selected reservoirs to help shape the future recreational use and access across reservoir sites. Would involve other working group experts including tourism and infrastructure.

Walk/ Ride Your Reservoir – invite Walking SA, Horse SA or Cycling SA or similar group to conduct a ‘walk/ ride your reservoir’ event as reservoirs become open. Can engage local Friends of groups, conservation groups involved in tree planting at reservoirs etc. to share info on revegetation efforts to date and the importance of managing conservation at sites.

My Reservoir voting – Participatory budgeting type activity where a suite of infrastructure ideas are proposed at a reservoir and people can vote on which idea they support. Results from the survey can be used to inform the options presented. Would be a low cost suite of options (i.e. options for $5-$10K). Can link to existing SA Water MOU arrangement with schools.

Integrated approach

This plan outlines our integrated approach to communication, engagement and media activities to support the opening reservoirs for recreational use.

This project has high visibility and priority across government. An integrated and proactive approach to communication, engagement and media activities will best position the initiative for success and ensure that there strong alignment between the delivery stages of the project and the communications and engagement elements.

This will be achieved through:

 Direct community and stakeholder engagement.  Reactive engagement based on issues arising.  Proactive and responsive media engagement.

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 Digital communications including proactive and responsive social media management.  Internal communications and engagement with SA Water and DEW staff.  Dedicated website for people to access information about the project.  Paid advertising (functional, public notices and geo-targeted social media). A considered communications and engagement planning approach will manage community expectations while concurrently generating excitement about each reservoir’s opening. It will support seamless collaboration between DEW and SA Water supported by coordination across all working groups to ensure public and cross-government messaging is aligned and mutually reinforcing.

The approach is based on the following principles:

Informing community about expert‐led decisions

The primary purpose of this initiative is to enable people to visit, use and enjoy these spaces. Public support, demonstrated by robust visitor numbers, for opening reservoirs is an important project outcome, likewise maintaining public confidence in drinking water security and safety is paramount.

For this reason that several project decisions need to be made by experts. This includes which reservoirs will open and when and the specific recreational activities enabled. Other expert-led decisions relate to fish stocking, approval processes, environmental management, cultural heritage protection and infrastructure needs.

These experts provide project advice through working groups that report to the taskforce and will advise on the elements of the project that need to be considered for safe opening of reservoirs and potential future management. Expert led decision making will feature in engagement messaging

It is intended that communities ‘local people at reservoirs’ and stakeholders ‘people who have an interest in the outcome of the project’ will have opportunities to:

 Be informed at every significant step of the project through: digital, face-to-face and public opportunities such as open days.  Be given the opportunity to express their concerns, ideas and support through a dedicated web page.  Be granted early opportunity to partner, where appropriate with reservoir land managers on: branding, strategic planning, tourism development, and conservation and reconciliation outcomes.

Involving community in decision‐making and activities where possible

There will be a range of opportunities and concerns to the community in planning and progressing the opening of reservoir sites. These include topics around how they can use and recreate at their local reservoir, ensuring drinking water remains safe to drink, environmental protection and management, broader benefits and opportunities for the community (types of uses) and localised interest around issues that affect affect people’s lives (changes in use, property values, increased traffic, parking and so on).

A key principle of the stakeholder communication and engagement approach will be to better understand the breath of perceptions, attitudes and issues that being felt then working with the community to address them.

Traditional Owners

DEW and SA Water work across the State with Aboriginal South Australians to conserve and sustain Country. Through this work we seek to improve the relationship between Aboriginal and non-Aboriginal Australians and build respect

Page 7 Document released by the Department for Environment and Water 25 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018 based on mutual understanding and acceptance of each other. We respect the cultural and spiritual relationship that Aboriginal People have with land and water and its importance to cultural vitality and resilience.

Recognising our shared history and valuing the knowledge, experience and contribution of the world’s oldest living culture is important when meeting future challenges.

Recognising places of special cultural importance across reservoir sites is a critical part of understanding each sites values and attributes as well as recognising cultural heritage risks. Engaging Traditional Owners in the opening of reservoirs can additionally support the development of Aboriginal knowledge and awareness, support the contribution to the process of Reconciliation for all involved and improve the way they engage with Aboriginal people both personally and professionally.

Cultural heritage assessments, employment and wellbeing opportunities may be explored at reservoirs where appropriate and to manage potential risk. Early identification of significant sites, aspirations for involvement, and early identification of cultural issues will be adopted as part of this plan. Where appropriate, cultural information gathered could be used on signage and information sheets.

Governance

The opening reservoirs project is governed through a Taskforce that reports to, and provides advice to the Minister for Environment and Water. The Taskforce consists of the Chief Executive DEW (Chair), the Chief Executive, SA Water and executive staff from the Department of Planning, Transport and Infrastructure, the Department of Primary Industries and Regions and the South Australian Tourism Commission. The two coordinating components within the governance model are the Project Implementation and Coordination team and the Communications and Engagement leads across both DEW and SA Water.

Opening up our reservoirs requires significant cross-agency collaboration and expert advice across several project elements. Working groups have been convened to provide advice on:

 Public access and engagement.  Recreation opportunities and infrastructure requirements.  Water quality and the ongoing security of our drinking water.  Fishing in reservoirs.  Tourism and Economic Development. Project coordination across the five working groups and taskforce is being managed by the Project Coordinator, DEW. Coordination of communications, engagement and media is being led by DEW and managed across DEW and SA Water teams.

Support internal engagement

Transparent and ongoing coordination of communications is a vital part of this cross-government project. Clarity and consistency across messaging to staff impacted or involved such as SA Water operations staff and DEW Regional and District staff throughout any changes in reservoir use as well as when communities will be contacted will assist in ensuring consistent appropriate messaging and support positive broader engagement. As the public begin to engage more in the opening of reservoirs clear and concise scripting for call centers or contact points is critical.

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Roles and responsibilities

Successful communication and engagement for this project will require co-ordination and collaboration across the departments that are part of the delivery of the initiative to ensure a consistent approach. This will also be reinforced by clear responsibilities for different elements.

DEW responsibilities

DEW is the lead agency for delivering this project. A project coordinator ensures alignment across all of the project elements. DEW is also the primary point for leading and facilitating the communication and engagement plan and for directing requests/enquires to departments nominated as subject matter/relationship leads for particular matters (refer to Table 1).

In relation to this plan DEW is responsible for:

 Developing and implementing the Communications, Engagement and Media Plan.  Reporting and presenting to the Taskforce on communications, engagement and media activities and outcomes and issues  Overall oversight and management of messaging and information release.  Facilitating approval of materials, media releases and engagement activities through the Working Groups and the taskforce.  Development and distribution of communication materials and visuals to be released to the community.  Facilitation and coordination of events, information sessions, briefings and community engagement activities.  Oversight of paid campaign ensuring consistency with plan.  Tracking, evaluating and updating the plan as appropriate.

SA Water responsibilities

SA Water is the land owner and manager of reservoir assets.

SA Water is responsible for:

 Support the development and implementation of the Communications, Engagement and Media Plan.  Deliver messaging and information release in line with the plan.  Support DEW in public community engagement events information sessions, briefings and community activities.  Lead message development and responses on nominated topics as per subject matter/relationship.  Support the development and distribution of communication materials and visuals to be released to the community.  Direct community or other enquires to DEW where SA Water not nominated lead.  Provide insights to support the stakeholder analysis based existing research, customer and stakeholder understanding.

SA Tourism / DPTI / SA Health / PIRSA

As members of the Working Groups, are responsible for:

 Contributing to key message development as appropriate.  Deliver messaging and information release in line with plan.  Distribution of communication material as required.  Support for events, information sessions, briefing and other engagement activities where required.

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 Direct enquires to DEW.

Cross-government subject leads

A range of subjects of importance to the community will be raised during the planning and delivery of this project. These will need to be addressed in a collaborative, consistent and coordinated way. To facilitate this, lead and support agencies have been identified for key subjects (see Table 1. below). Lead agencies are responsible for developing and authorising key messages, preparing draft responses and addressing enquires in relation to their subject areas, with nominated support agencies responsible for consistent use of these messages.

DEW the lead agency for the communications and engagement is responsible for oversight and co-ordination of messaging, enquiries and responses.

Subject Lead Support

Project governance, timing and responsibilities DEW SA Water

Engagement approach / community involvement DEW (unless topic specific) SA Water

Project benefits (why open, economic development, tourism, DEW Based on issue – SATC, business opportunities etc.) SA Water

Water quality and water security SA Water SA Health / DEW

Wellness/ health benefits / exercise DoH DEW/ SA Water

Site security and personal safety issues SA Water DEW / SAPOL

Types of activities DEW SA Water

Tourism opportunities SATC DEW

Cost of initiative and budget DEW SA Water

Impacts on relationships water pricing, customer bills etc SA Water

Future management arrangements TBC TBC

Existing land management arrangement’s SA Water DEW

Management of existing and ongoing stakeholder (relating to site SA Water DEW specific issues) neighbours, existing site MOUs, contracts etc

Aboriginal / Cultural heritage management of at sites SA Water DEW

Environment protection and management (existing site conditions, SA Water flora and fauna, threatened species etc)

Localised interest around issues that affect directly people’s lives SA Water DEW (changes in use, property values, increased traffic, noise, security, and amenity and so on).

Emergency services reach e.g. bush fire, extreme weather, SAFECOM / SAPOL – SA Water dangerous substances/access to MHF Table 1. Subject leads.

Research and customer insights

Pre‐project announcement – SA Water data

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Every four years, SA Water is required to submit a plan, outlining how it will operate and deliver its services to the economic regulator, the Essential Services Commission of South Australia (ESCOSA). To help shape its business plan for this period SA Water actively seeks feedback from customers, the community and stakeholders.

Recreational use of reservoirs was included as part of SA Water’s recent engagement program including testing customer sentiment towards the idea and as service level tested during the ‘What matter’s to you” survey which ran from April to June 2018. Opportunities for customers to provide qualitative feedback directly to SA Water where also provided during the period the survey was open.

The initial testing of sentiment was high level only with participants asked if they would like to see reservoirs and water catchments currently used for supplying drinking water open to the public for recreational use. Initial responses to the question were mixed, with the proportion for or against varying between workshops and between metropolitan and were regional areas. Generally following discussion and better understanding of water treatment processes, support increased, though this varied between regions. These results indicated that participants started with quite conservative views, however discussions about broader opportunities for the community made some participants change their minds. Those not in support generally expressed concerns about maintaining the safety and quality of drinking water supplies.

A range of service levels were tested during the survey ranging from no access, shore based access to non-drinking water supplies, access to non-drinking water reservoirs for on water (non-motorized) activities, access to all reservoirs for non-motorized activities and access to all for motorized activities. From the survey outcomes access to non- drinking water reservoirs was prioritized over access to drinking water supplies. Overall for both residential and non- residential customers 56 percent rated access as important and indicated they would utilize reservoirs if they were opened.

Types of activities identified by customers of being the most interest during the engagement process included walking/hiking, fishing, BBQ/picnics, swimming. Other activities mentioned included many on and off water uses such as cycling, kayaking. Tourism opportunities were also identified. Concerns on motorized vehicles and the potential for petrol contaminating the water were identified at some workshops, with specific calls for no motorized access.

Participants were also asked to discuss the important aspects that should be considered when accessing access to reservoirs the criteria discussed by participants were:

1. Ensuring drinking water remains safe to drink 2. Safety of the catchment 3. Public safety 4. The benefits to the community 5. Pollutants to the water 6. Costs to SA Water bills

Post‐project announcement – DEW data

In late July 2018 a basic page was created on the DEW website that invited comment and an indication of support or concerns from the public. More than 90% of the 680 people who have commented to date on this page have identified their support for the opening of reservoirs. The majority of these comments expressed their excitement about the ability access and use the outdoor space for recreation that reservoirs provide. Of those that had concerns and issues comments mainly consisted of apprehension to manage the behaviour of the public at reservoir sites.

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Risk analysis

Risk Mitigation / Response

Community perception in relation to potential negative Proactive communication and engagement plan to address impacts on drinking water quality concerns with clear, accessible information on how water quality will be protected and managed through decision making process

Concerns from local communities / surrounding Consultation and engagement with local residents and landholders or residents about impacts from landholders to inform decision making and influence site recreational access resulting in complaints outcomes Community concerns in relation to negative impacts on Proactive communication and engagement plan to address environmentally sensitive areas associated with concerns, environmental information and studies to inform recreational access decision making Conflicting messaging from various government Agreements in place on managing messaging and leads for departments on the project subject matters Concerns regarding potential impact on cultural Timely engagement with Traditional Owner groups, to heritage values commence early in developing opening plans Lack of awareness and poor uptake of recreational Integrated communication, engaging and media plan opportunities when available (benefits not realised) implemented, Sourcing good news stories, ensuring openings are promoted. Paid media campaign Skepticism about ability to influence project decisions Proactive communication and engagement plan with identified resulting in reputational damage to SAW / DEW opportunities to influence outcomes realised, early engagement to understand community values and to direct development of ‘guiding principles’. Science and technical information in relation to Proactive communication and engagement plan to address protection of water quality is not understood or concerns with clear, accessible information on how water believed resulting in lobbying against quality will be protected and managed through decision making process. Ensuring we make the complex simple via language and mediums that are readily understood.

Page 12 Document released by the Department for Environment and Water 30 of 141 under the Freedom of Information Act 1991 Stakeholder analysis

Key 1= Low, 5 = high

Stakeholder Insights / Interest in Project Interest Impact Influence Relationship manager Traditional Owner groups Per location Ongoing connection to country, some reservoirs locations include areas 5 - Documents affecting inter- SA Water of cultural heritage value and significance or sites. Existing relationships governmental and local government relations, 7 - with SA Water around management of the sites and cultural heritage Documents affecting business SA Water customers affairs All customers Have consistently expressed priority focus of low and stable water prices SA Water and are unwilling to pay additional costs to enable recreational access. Localised supply networks Have an expectation that water supplied through SA Water’s network is SA Water clean and safe to drink, and that this will remain the case at all times. Existing SA Water Management/lease arrangements (users) Trees for Life / Bush for Life Will be interested in changes to existing management arrangements that SA Water impact current MOU. Likely to be interested in future opportunities given existing arrangements that may emerge from planning processes. Forestry Will be interested in any changes to existing access / management SA Water arrangements that impact current MOU Opportunities to provide greater landscape linkages. Other leaseholders (e.g. bee Will be interested in any changes to existing access / management SA Water keepers) arrangements that impact current leases Landholders Neighbours Immediate and nearby neighbouring landholders may have a strong SA Water interest in land use within the reservoir precincts, and the impact it has on the amenity within their own properties. Depending on their location and the nature of any developments, neighbouring landholders may or may not be recognised in formal review and approval processes.

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Stakeholder Insights / Interest in Project Interest Impact Influence Relationship manager Easement landholders Landholders with easements to facilitate property and asset access may 5 - Documents affecting inter- SA Water governmental and local government not be direct neighbours to a reservoir landholding, but could be relations, 7 - Documents affecting impacted by the process or outcomes. business affairs Easement landholders have a direct influence on SA Water’s ongoing operations and constructive relationships are important to ensure routine and recurring work can be completed in a timely and efficient manner. Catchment landholders May have had land management requirements placed upon them to help SA Water maintain water quality within a catchment, and will be keen to see equity between their obligations and any other water quality decisions made. Local communities Reservoir appreciators New opportunities to pursue preferred leisure activities DEW Reservoir protectors Likely to have interest to protect / maintain reservoir values –water DEW quality, environment etc. Environmentalists Strong interest to protect / maintain environmental values held at DEW reservoir sits. Will be keen to ensure no impact to significant flora or fauna or to water quality. Recreationalists Likely to have interest recreational opportunities on site. DEW

Disinterested or disengaged Recognised as a section of community that will not engage. DEW Business owners Likely to have interest in business opportunities on site. DEW

Recreational interests E.g. Fishers, RecfishSA Individuals and member associations, some quite organised. DEW Size of member base? Geographic locations of members? Current facilities and resources available to them? E.g. Cyclists, Bicycle SA, Mountain New opportunities to pursue preferred leisure activities DEW bikers Landcare groups Interest in project progress, announcements and opportunities DEW

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Stakeholder Insights / Interest in Project Interest Impact Influence Relationship manager 5 - Documents affecting inter- Historians Some sites have heritage status for parts of the infrastructure. Interest to DEW governmental and local government ensure that these are maintained and/or opportunities to conserve / relations, 7 - Documents affecting improve business affairs Bird watchers New opportunities to pursue preferred leisure activities DEW Horse riders (Horse SA) New opportunities to pursue preferred leisure activities DEW Kayakers / Canoe SA New opportunities to pursue preferred leisure activities DEW Motorised water craft To manage expectation of not having access DEW Sailing clubs New opportunities to pursue preferred leisure activities DEW 4WD Clubs To manage expectations on opportunities for access DEW Caravan and Camping Industry New opportunities to pursue preferred leisure activities DEW Association of SA Dog walkers Interested in easily accessible local areas, increased walking opportunities. DEW Off lead vs on lead perception management and behaviour management Walking Trails SA New opportunities to pursue preferred leisure activities DEW Recreation SA New opportunities to pursue preferred leisure activities DEW Model aircraft groups New opportunities to pursue preferred leisure activities DEW Model boat groups New opportunities to pursue preferred leisure activities DEW Progress Associations Interest in project progress, announcements and opportunities DEW Regional Development Groups Interest in project progress, announcements and opportunities DEW Eyre Futures New opportunities to pursue preferred leisure activities DEW Scouts / Girl Guides Interested in new opportunities for activities DEW

Friend of Heysen Trail New opportunities to create new linkages DEW Local governments LGA Interest in planning, land use changes potential opportunities and future SA Water and DEW management arrangements Local Council Interest in planning, land use changes potential opportunities and future SA Water management arrangements Elected members Interest in project progress, announcement and opportunities SA Water Agencies and departments

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Document released by the Department for Environment and Water 33 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Stakeholder Insights / Interest in Project Interest Impact Influence Relationship manager 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 4 - Documents affecting law enforcement and public safety 5 - Documents affecting inter- SA Water governmental and local SA Water government relations, 7 - Documents affecting business Regulators and authorities affairs SA Health Protection of public health and management of risk process for drinking SA Water water quality protection EPA Water quality projection SA Water SATC Interested in tourism opportunities DEW DTPI Interested in any road or traffic impacts, water safety and management / DEW compliance role for on water activates Internal Stakeholders Minister for the Environment Decision maker; will speak with media, affected communities and DEW and SA Water stakeholders Taskforce Responsible for delivering the project DEW and SA Water SA Water Board Responsible for overseeing SA Waters performance and long-term SA Water strategic direction Reservoirs Working Groups Responcible for providing expert advice and recommendations to the DEW taskforce DEW Executive and in particular Oversight and support for the project, including staff resources DEW GED’s Parks and Regions and People and Performance and Director Community Engagement Protected Area Policy Advise on legislative, regulatory and policy requirements to inform the DEW opening and management of reservoirs DEW Community Engagement Provide engagement support, need to be kept informed of the project DEW Branch, regional engagement and Aboriginal engagement staff SAW - Operational staff at reservoir Current site operators and change in use will impact the way they SA Water sites currently manage the sites SAW staff Change in reservoir use may impact SA Water usual business SA Water

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Document released by the Department for Environment and Water 34 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Stakeholder Insights / Interest in Project Interest Impact Influence Relationship manager Other DEW staff DEW’s role in reservoirs may assist in learning new ways of park 5 - Documents affecting inter- DEW management. governmental and local government relations, 7 - Documents affecting DEW - National park rangers, Hold existing relationships with land holders, decision on recreational use DEW business affairs Regional staff and District staff, and opening of reservoirs will impact current management of community Cultural rangers, Natural Resource expectation and managing sits across the regions. Centre staff in all regions DEW - Fire Management staff, Will have an interest in future management scenarios and potential DEW Crown Lands Program, Assets and impacts of DEW staff, in particular fire management Project Services

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Integrated Communication, Engagement and Media Tools and Tactics

This plan outlines our integrated approach communication, engagement and media activities to support the state government commitment to open reservoirs for recreational use.

Government Relations

As key election commitment government the project team will ensure the Minister for Environment and Water is kept abreast of progress and has a high level visibility with respect to project progress. This will be achieved through briefings, face to face meetings, draft outreach materials including media releases (to be sent to Minister’s office prior to issue) and Parliamentary briefing notes where required. This enables information sharing across portfolios and electorates as required.

Local Members of Parliament will be provided with information and kept up to date through meetings as appropriate, though briefings/meetings or provision of outreach communication materials.

Taskforce (including working groups)

The Taskforce and working groups have oversight of the project and will be kept informed as part of decision making processes through meetings, briefings, Agenda items and discussion papers.

DEW staff engagement

DEW staff will have varying levels of interest.

The Taskforce is led and supported through DEW and the whole of project is coordinated through DEW. The communications and engagement is also being lead through DEW. DEW staff will also include Regional and District staff across Natural Resource Management regions and others that may be directly impacted by outcomes, interact with interested community; be directly involved or input into briefings. DEW specific roles will also include advising on natural resource, legislative, regulatory and policy requirements to inform the opening and management of reservoirs.

Communications channels will include face to face meetings and briefings and other internal channels such as all staff / targeted email distributions). The focus is to engage with staff that have the most potential to be impacted to understand their ideas, concerns to influence and inform outcomes as appropriate.

SA Water staff engagement

SA Water staff will have varying levels of interest. Their understanding of the project outcomes and benefits will help them confidently talk about the changes inside and outside SA Water.

Some areas will have high levels of interest as they will be directly impacted by project outcomes or will be directly involved in planning and delivery of project outcomes, input to briefings, engagement processes, and communication material and so on. This includes:

 Senior Leadership Team  Senior Managers  Reservoir Operators  Land Managers  Environment team

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 Asset Managers  Customer facing (engagement advisers, field staff, customer care centre)  Others will have general interest as SA Water employees or may have interest to utilise these spaces once opened. Understanding the project and project messages will help staff with the changes that will be brought about but the project as well as confidently and proudly talk about the opportunity in conversations.

Communications channels will include face to face meetings and briefings and other internal channels such as all staff / targeted email distributions and Together (SA Water internal newsletter). The focus is to engage with staff that have the most potential to be impacted to understand their ideas, concerns to influence and inform outcomes as appropriate. For general SA Water staff the focus will be communication of the project’s key messages to build awareness, change resilience and pride.

Collaborative delivery of communications, engagement and media

Successful delivery of this project will requires a multi – agency approach. To ensure aligned communications and engagement activities all outreach will be undertaken in close collaboration between DEW, the lead agency, and SA Water, the owner of reservoir infrastructure, land manager and utility responsible for providing safe, clean drinking water to the people of South Australia.

Media –proactive and reactive

Proactive and reactive media opportunities will be undertaken with media outlets to communicate project information, timeframes, milestones and opportunities for community engagement. Due to its reach and influence, mainstream media will be a vital tool to raise awareness, and enable balanced reporting and commentary.

Media will support the objectives of communication and engagement plan with the following specific aims:

 To promote the planning, implementation and outputs of the Taskforce delivering the South Australian Government’s election commitment and the long-term benefits delivered for South Australians.  To drive positive regional and state-wide media coverage of the election commitment being delivered.  To raise awareness and build support for the election commitment through traditional and social media. The below media outlets and social media platforms have been identified as key ways to ensure we reach the target audience.

 DEW Twitter  DEW regional Facebook accounts, particularly AMLR  Environment SA News and Environment SA Facebook  SA Water Twitter and Facebook accounts  Parks SA Facebook  Minister Speirs Facebook National parks SA Instagram Media outlets to target:

 Advertiser / AdelaideNow  Channel ABC, 7, 9 and 10 TV news  ABC radio

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 5AA radio  Regional media outlets, as per reservoir location The Media teams will also continue to build strong relationships with key journalists, producers, Chiefs of Staff and broadcasters. At times it may be necessary for spokespeople to be part of media briefings that set context and provide in depth insight to specific issues.

Approved spokespeople

To build confidence with the South Australian public through the media, it’s important we use highly capable media spokespeople. Primary spokespeople across key activity areas will be:

1. Milestone announcements – SA Minister for the Environment and Water, David Speirs 2. Feature topics – technical specialists as appropriate 3. DEW Chief Executive CE John Schutz 4. SA Water Chief Executive Roch Cheroux

Media and social media approval process

To ensure all communications material is factually correct and approved for release, the below approval process for content aims to avoid inaccurate or incomplete information leaking out which could jeopardise community support and/or delivery of the project.

 Source content – DEW and SA Water media  Draft – DEW media  Review - Arkellah Irving Senior Engagement Advisor, then SA Water media  First approval - Justin Holmes, Project Coordinator  Second approval - John Schutz, Project Sponsor and Chief Executive, Roch Cheroux, SA Water CE  Final approval - Minister Speirs’ Office Approval processes may change over the time of the project and across various stages. This process is intended to be used at the planning and establishment phases.

Advertising campaign

The majority of South Australian’s are unaware of the beauty and recreational opportunity that reservoirs provide. Media advertising can be a useful tool to strengthen messages, build a profile and increase awareness to support other engagement and communication activities. It provides mechanism for reaching people in a timely manner and ensuring the messages get out to as many South Australian’s as possible while developing an enduring and positive sentiments.

In this circumstance its use will focused on influencing behavior: to create and stimulate interest, and excitement to promote people use these spaces once opened.

A workshop with both DEW and SA Water staff was held in to scope an Advertising campaign. Agreement was made on the on the style of the media campaign being focused on the tourism opportunity, both local, state and interstate that opening each site will enable. Branding was suggested to come under the Brand SA banner, leading the campaign to future opportunities and a positive outcome for the state.

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The following are the agreed communications elements of the paid campaign:

 Opportunity – when people can do things at reservoirs as well as economic benefits, jobs, flow on to the regions and the state.  Conversation piece - building on much more than the previous reservoir openings.  Natural beauty – open for enjoyment, spectacular scenery, natural places.  Wildlife – national park type space now open for use and enjoyment that has many wildlife experiences on offer.  Site/ reservoir specific variability – each reservoir will have its own ‘offering’. Some reservoirs will have more family and local community appeal while others will have a more bespoke tourism market appeal.  Wellness benefits – reservoirs are appealing for wellness outdoor activities such as yoga, ‘forest bathing’ and other activities evolving in the wellbeing space.  Creating ‘buzz’ – getting the message out there and building excitement about the reservoir openings, while managing expectations about what people can and can’t do.

Digital communication platforms (website, intranet, social media)

Making best use of owned digital platforms is increasingly important. These channels enable us to directly engage with the community and our stakeholders in a timely and cost effective way.

A basic webpage has been created on the DEW website as a place for early engagement and to receive early comments and concerns. Feedback collected from this page has been primarily positive in supporting reservoirs and has provided some valuable feedback on early concerns and considerations.

Ahead of project engagement, a fully developed site will made available for people to visit, gather information, sign up to stay informed and participate in activities.

Twitter is the first port of call for media, political and government bodies, with, LinkedIn being utilised by the professional online community, similar business entities and SA Water staff. Finally, YouTube is used as a housing tool for videos hosted on our website, but is also the touch point for a diverse audience to view our content on a dedicated video channel, not requiring membership to true social channels. .

Communications are the custodians of our digital platforms and will manage the information that is released in collaboration with the project team. Communications will also regularly audit digital platforms to ensure the content aligns with the key messaging and integrated approach.

A key outreach mechanism will be eNews for identified third parties, such as state government service agencies, local government and representative groups who can draw on our project information to better serve their communities. The consistent inclusion of project achievements (statistics, anecdotes) with useable tools like our online interactive map will be used to drive connection with our website. Other communication platforms (e.g. publications, fact sheets).

Communication material will be developed and will be refreshed, periodically as the project develops to match key stages and ensure alignment with the integrated approach and reflect key messages. This includes online content, engagement materials fact sheets and so on. Print-published material that is factually correct and approved for release will be developed following the process set out below to avoid inaccurate or incomplete information being disseminated as this could negatively impact community support and the successful delivery of the project.

Page 21 Document released by the Department for Environment and Water 39 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Engagement material approval process

As a collaborative project Table 2 below collates and summaries engagement and decision making processes. These will be evolve over time and be refined as part of detailed tactic development and detailed action plans.

Roles:

 Justin Holmes DEW Project Coordinator lead (Jason Irving DEW project oversight)  James Crocker SA Water Project manager  Arkellah Irving DEW Engagement and communications lead  Tara Hage SA Water Engagement and communications  Melissa Martin DEW Media lead  Josh Zugajev SA Water Media  Michael Garrod DEW Paid media campaign oversight To ensure all communications material is factually correct and approved for release, the below approval process for content.

1. Source content – DEW and SA Water (as per theme lead) 2. Review - Arkellah Irving Project Communications, then SA Water Communications and Engagement 3. First approval - Justin Holmes, Project Manager 4. Second approval - John Schutz, Project Sponsor and DEW CE, Roch Cheroux, SA Water CE 5. Final approval - Minister Speirs’ Office

Item First point of Responsibility Collaborative Endorsement Sign off contact input

Reporting and presenting Justin/ Arkellah DEW Arkellah SA Water when Jason/ Mike DEW to the Taskforce on required comms, engagement and media Ministerial enquiries - Jason/ Justin DEW Arkellah SA Water when Jason DEW exec stakeholder involvement required Ministerial enquires - James SA Water DEW James SA Water water quality/ safety James/ DEW management Justin Minister’s Office direct Jason DEW Jason/ Arkellah/ WG Jason DEW enquiries Justin leads/ James/ Tara Development of Arkellah DEW Arkellah SA Water - Tara Mike DEW/ Taskforce communications, and engagement plans Engaging Traditional Arkellah/ Tara DEW Arkellah / DEW Aboriginal Mike and Tara DEW Owners (depending on SA Water- Tara engagement existing staff, regional/ relationships) district staff SA Water Meetings with Justin/ Arkellah Arkellah/ Tara DEW and SA Mike/ James DEW and SA Water stakeholders (i.e. local Water councils)

Page 22 Document released by the Department for Environment and Water 40 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Item First point of Responsibility Collaborative Endorsement Sign off contact input

Meetings with interest Justin/ Arkellah Arkellah/ Tara DEW and SA Mike/ James DEW and SA Water groups (i.e. Recreation SA) Water Public events/ community Justin/ Arkellah Arkellah/ Tara DEW and SA Mike/ James DEW and SA Water meetings Water General public enquires/ Justin/ Arkellah DEW Arkellah Tara Jason DEW involvement Development of key Justin/ Arkellah DEW Arkellah/ DEW and SA Mike/ Anna/ DEW/ Taskforce messages Tara Water Josh Stakeholder day-to-day Arkellah/ Tara/ DEW Arkellah Tara Mike/ James DEW management Justin Development of Arkellah/ Tara Collab Tara/ WG’s, SA Water Anna/ Mike DEW/ Taskforce Stakeholder Action Plans Arkellah operational staff, for each reservoir DEW regional staff Stakeholder mapping, Tara and Tara and DEW and SA Mike/ Anna DEW planning – at each Arkellah Arkellah Water reservoir Stakeholder contact, Arkellah and Arkellah/ Tara DEW and SA Mike/ Anna/ DEW engagement and Tara Water James relationship management on ‘informing people’, ‘working with impacted stakeholders’ and ‘residents’ Development of paid Arkellah DEW Arkellah Melissa / Michael Mike/ Josh DEW CE/ Taskforce / media / advertising Josh / SA Water GCA campaign media staff Media enquiries – project Melissa DEW Arkellah/ DEW and SA Mike/ Josh DEW progress and public Justin Water involvement opportunities Media enquiries – water Josh SA Water Josh/ DEW and SA SA Water SA Water safety management Tara Water Development of FAQ’s, Arkellah Arkellah and DEW and SA Josh/ James/ DEW engagement outreach and Tara Water Mike communication materials Development of Arkellah Arkellah/ Tara WG’s, SA Water Mike/ Anna/ DEW/ Taskforce engagement events operational staff, James schedule DEW regional staff

Table 2. Engagement approval process.

Page 23 Document released by the Department for Environment and Water 41 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Key messages About the project  The government has committed $5 million to progressively open up reservoirs across South Australia to provide for a range of recreational activities, including walking, cycling, kayaking, sailing and fishing.  The state government is committed to opening our reservoirs while maintaining the existing landscape’s environmental and cultural values, plus the safety and security of South Australian’s drinking water supply. To achieve this, recreational activities will be introduced in a staged manner, only after passing strict assessments.  A cross-government Reservoir Taskforce (DEW, SA Water, PIRSA, DPTI and SATC) has been established to provide advice on each reservoir’s recreation potential, infrastructure requirements, development opportunities, and maintaining the security of South Australia’s drinking water.  Early access to a number of reservoirs is expected in mid-2019.  The project will also look at creating further recreational opportunities for the reservoirs that are already open to the public.

Inspiring enjoyment of the outdoors  Reservoirs are an amazing natural resource that should be enjoyed by all.  Each reservoir is unique in landscape, views, atmosphere and facilities, so recreational activities will be tailored to suit each different reservoir.  The opening of reservoirs will create new places for people to enjoy the outdoors.  Reservoirs will provide an opportunity for the public to have access to more green space, and will enable the connecting up of current tracks, trails and camping experiences through existing public lands and national parks.

Ensuring safe drinking water  Safety of drinking water won’t be compromised.  The opening of reservoirs will be carried out with great care and planning to prevent any impacts on the security of South Australia’s safe, clean drinking water supplies.  We are working with SA Health to ensure health and water quality guidelines determine the balance between recreational use, access and drinking water safety. Conserving nature and culture  Each reservoir provides habitat to a range of plants and animals, including some which are ‘threatened’.  Reservoirs will continue to be managed to conserve and protect the environment.  Reservoirs will continue to be managed to conserve cultural heritage.  We respect the cultural and spiritual relationship that Aboriginal People have with land and water and its importance to cultural vitality and resilience.  Assessments will be undertaken at reservoirs to understand cultural significance of sites, to inform infrastructure development and access as well as to identify opportunities for Aboriginal economic and wellbeing advancement.

Invigorating tourism and economic development  Unlocking our reservoirs will energise our regions, drive more tourists and increase revenue into small regional businesses.  Opening up reservoirs will provide opportunities to develop South Australia’s tourism experiences, including eco, nature-based and boutique tourism.

Reservoirs already open for recreational activities

Page 24 Document released by the Department for Environment and Water 42 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

 Five offline reservoirs are already open to the public providing access to picnic and BBQ areas (Beetaloo, Tod and Aroona Dam Reservoirs), tennis courts and a museum (Tod Reservoir), and recreational fishing (Warren, Beeraloo and Bundaleer Reservoirs).

Recreational fishing  The public can already undertake recreational fishing in three reservoirs in South Australia: Warren, Beetaloo and Bundaleer Reservoirs.  A Fishing in Reservoir Working Group will provide advice to the Reservoir Taskforce on the type of fishing experience for each of the different reservoirs, including the type of species, the needs of stocking, and management of recreational fishing.  Beetaloo, Warren and Bundaleer Reservoirs are already stocked with Murray cod, Golden and Silver perch. Bundaleer Reservoir is also stocked with Rainbow and Brown Trout.

Community involvement  As each reservoir is considered for public access, people will be invited to have their say.  People are encouraged to provide feedback throughout the project at https://www.environment.sa.gov.au/topics/reservoirs [create shortened URL]. This feedback will help shape future developments of the project.

Future management of reservoirs  Every reservoir is different and will be managed differently to allow for public access.  Who will manage reservoirs and how they will be managed in the future has not yet been determined.

Communication and Engagement Phases

The project involves four key engagement and communications phases, noting that all phases will overlap to some degree due to the nature of the project being delivered in stages.

The phases will allow messages to be structured to project needs and to support the planning and implementation of initiative to 2022, with early access intended mid-2019.

It is expected that the phases will cross over. The phases are:

Phase 1 - Actioning the policy commitment. Phase 2 – Implementing Phase 3 – Celebration Phase 4 - Promotion and uptake

Phase 1 ‐ Actioning the policy commitment

Raising awareness and informing the public and opening the door to the reservoir conversation is the main focus for phase 1. This phase is geared towards sharing key information with stakeholders and the public about reservoirs, the project and the opportunity for people as well as how risk will be managed. A focus of this phase is to start the conversation with the community in preparation for gaining insights in their key values and objectives for these sites, to inform the development of a series of guiding principles. This phase includes building the tools to support the engagement program and activities (website, digital platforms).

This phase also includes gaining insights to shape planning, including the development of guiding principles to inform decision making through a robust and transparent process. This includes stakeholder engagement and building public

Page 25 Document released by the Department for Environment and Water 43 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018 awareness of the reservoirs’ natural beauty and opportunities for recreational use as part of the development of a series of guiding principles.

Developing these principles as a key initial outcome of the engagement process will provide transparency around the process, assist with managing expectations and enable sentiment and location specific insights and provide a by point of consistent reference into the future by defining key values, objectives and decision making criteria including what activities are appropriate and why.

This phase will also include some early wins, as part of staging and building support. This phase includes:

- Gain early input from key stakeholders, including local groups, local government, DEW Regional and District staff, SA Water District managers and the public to ensure their thoughts and ideas are included and early issues and risks identified. - State wide engagement campaign seeking feedback and input on values and opportunities to inform the development of guiding principles (launched by Minister supported by media and social, drop in sessions). - Market research activity to support the engagement process and ensure robust and statistically representative outcomes are informing the guiding principles and community aspirations; - Develop relationships with key stakeholders and build their support for the project to ensure smooth development and delivery.

 Inform directly affected stakeholders and interested community that:  Work is underway to open reservoirs in a staged approach.  Recreational opportunities will become available at various reservoirs over the coming years.  They will have an opportunity to have their say on the opening of reservoirs.

Phase 2 – Implementing

This stage would start to focus on the individual locations and access to these, including the work to enable new forms of access and managing localised stakeholder priorities and concerns. Consultation and engagement continues as a focus for this phase, particularly with targeted stakeholders and the public on opening reservoirs. This phase supports the opening of reservoirs in a staged approach. This includes meetings with key stakeholders and community groups and running public events to showcase reservoirs and their natural assets. Targeted stakeholder engagement and public involvement opportunities will inform this phase.

This phase will:  Inform directly affected stakeholders of which reservoirs will be opened, timeframes for infrastructure development and how it could impact them.  Gain more targeted stakeholder and community feedback on the project, including proposed recreational activity ideas, types of eco-tourism and nature based tourism that would be acceptable to local communities and build regional jobs.  Help ensure the project considers directly affected stakeholder and community needs, as well as meets regulatory and South Australian Government requirements  Inform the Taskforce and Minister’s decision when approving the reservoir openings.  Manage expectations on timing of reservoir openings clearly define what stakeholders and the community can influence.  Build support for the project to ensure smooth implementation.

Phase 3 ‐ Celebration

This phase would mark the actual opening of new recreational activities at a site with events and a focus on the community benefits arising from new experiences. It would showcase the success of early wins and include campaigns

Page 26 Document released by the Department for Environment and Water 44 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018 that continue to build excitement and encourage access through profiling and campaigning the new recreational opportunities.

This phase recognisies the need for ongoing engagement and communications with stakeholders. This will help to manage emerging issues around implementation and be both proactive and reactive as reservoirs become open.

Throughout this time we will also aim to gain stakeholder and community feedback on the project, including proposed recreational activity ideas, types of eco-tourism and nature based tourism that would be acceptable to local communities and build regional jobs.

Phase 4 – Promoting and uptake

This phase is geared towards promoting the reservoir openings and getting people into the reservoirs to recreate and enjoy. This phase would work to drive ongoing visitation and uptake of the new opportunities by building awareness of their availability and the positive outcomes being achieved.

Table 3 outlines the indicative communications and engagement activities proposed throughout the project phases.

Page 27 Document released by the Department for Environment and Water 45 of 141 under the Freedom of Information Act 1991 Timing Activity and purpose Audience Channel Deliverables Responsibility August 2018 Development of key messages to support All Website Key messages developed and approved DEW/ SA Water with project communications Social Working Groups

Print publications Responses September 2018 Development of FAQ’s All Website FAQ available DEW/ SA Water with Working Groups October- Establish new ‘Opening Up Our All Website Website domain DEW, SA Water and Nov2018 Reservoirs’ microsite as central source of Website architecture SATC information on the project. Website page content: Overview Election commitment Highlights of existing recreational access Link to engagement platform October 2018 Create an online survey for recreational All Website, social media Promote survey DEW/ SA Water with use information gathering Begin collecting information on recreational use Working Groups needs to inform planning October 2018 Establish project contact mechanisms for All Email Email address and inbox management process DEW general public and unsolicited Telephone Telephone number, voicemail greeting and stakeholder segment contact Postal management process Postal address, immediate acknowledgement response slip, correspondence management process October 2018 Develop letters to community and All Email Create pathway for early engagement DEW and SA Water stakeholders October 2018 Establish appropriate social media All Instagram Instagram account DEW – Channel platforms to leverage campaign content Basic guidelines for posting content DEW and SAW – throughout the life of the project Forward program of light-touch posts content October 2018 Establish image library including drone All Website Photo/image shoots: DEW and SA Water footage of suitable content to use across Social Special places all channels, showing a variety of relatable Print publications Flora and fauna audience segments enjoying recreational Recreating together activities in natural environments, as well

Document released by the Department for Environment and Water 46 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

as highlights from special places at reservoirs

October 2018 Establish an e-newsletter that can be used All Email Email newsletter template DEW as the primary mass communication Email address contact database mechanism with interested stakeholders throughout the course of the campaign. October 2018 Letter/ mail out to key external Email Letter sent DEW stakeholder groups to introduce the Post project and foster interest and provide point of contact for further engagement. Timing Activity and purpose Audience Channel Deliverables Responsibility July 2018 Announce formation of cross- All State-wide print media Media statement Minister’s Office government taskforce beginning work to (Sunday Mail) deliver the election commitment Monthly Monthly key message update on Various Briefing note Briefing note updated on monthly basis DEW taskforce progress and milestones for Minister (for reference in other unrelated activities like media interviews and speaking engagements) Sept / Oct Gain early input from key stakeholders, Various Email Collate early feedback DEW and SA Water including local groups, local councils, Face to Face DEW regional and district staff, SA Water Briefings District managers and the public to ensure their thoughts and ideas are included and early issues and risks identified. Develop relationships with key Various Face to Face and emails Collate early feedback DEW and SA Water stakeholders and build their support for the project to ensure smooth development and delivery Ongoing All Website Blog posts: DEW and SA Water

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Document released by the Department for Environment and Water 47 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Foster ongoing interest and excitement Quirky facts for new recreational activities across What lies beneath South Australia, with regular content Flora and fauna about reservoirs and catchment Cultural heritage properties Social channels Social posts: DEW and SA Water Quirky facts What lies beneath Flora and fauna Cultural heritage Aerial images Existing recreation opportunities Traditional media Media releases: DEW and SA Water Quirky facts What lies beneath Flora and fauna Cultural heritage Bi-annually Provide a holistic update on the project to All Traditional media Media release DEW and SA Water demonstrate delivery of the election Feature AM radio program interview commitment in a careful, considered and Website Blog post DEW and SA Water successful manner Timing Activity and purpose Audience Channel Deliverables Responsibility November 2018 Invite the South Australian community to Community Website Online consultation activity consult on guiding principles for ‘Opening Special interest groups Social channels /social Social posts DEW Up Our Reservoirs’ that will help shape Business owners advertising the future of recreational access at Online tool/ WaterTalks Survey outcome SA Water reservoirs Traditional media Media release and photo opportunity DEW Email Advertising Online banner ads EGN regional and metro publication print ads Neighbours Letter Direct mail pointing to website SA Water Traditional Owners F2F Meeting As per Aboriginal engagement plan SA Water Local government Letter

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Document released by the Department for Environment and Water 48 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Agencies Email Educate participants about the priorities All Website Blog posts about issues influencing guiding that have shaped the draft guiding principles: principles Water quality Environment Physical safety Noise and amenity SA Water customers Traditional media Water quality risk assessment media release SA Water Customer accounts Bill page 3 artwork SA Water Neighbours Letter Direct mail pointing to website Conduct market research to gain Professionally curated Quantitative research Research method TBC by expert quantitative and qualitative insights into audience to be activity Report with research findings attitudes towards recreational access and statistically valid and Qualitative research Research method TBC by expert help shape guiding principles representative of activity Report with research findings South Australian community January 2019 Share the guiding principles that have All Website Page content been formed following community Media consultation, and the feedback that Email helped shape them Social Timing Activity and purpose Audience Channel Deliverables Responsibility Invite the South Australian community to Community Social channels Social post consult on a master plan to guide the Special interest groups Advertising Online banner ads development and implementation of Neighbours EGN regional and metro publication print ads recreational access at reservoirs. Business owners Traditional media Media release Agencies Email Local government Letter Facilitate the feedback opportunity Community Drop-in sessions Locations Special interest groups Venues Neighbours Event methodology Business owners Information sharing tools Information gathering tools

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Document released by the Department for Environment and Water 49 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Community Website Online consultation activity Special interest groups Neighbours SA Water customers Business owners Traditional Owners F2F meeting

Timing Activity and purpose Audience Channel Deliverables Responsibility Feb 2019 Engage with stakeholders and interested community members to understand site specific priorities that would influence implementation plans for opening specific reservoirs (targeted) Share the site’s implementation plan All Website Traditional media Social media Assist in the practical preparation of the Visitors Site signage Access/directional/information signage site for opening Interpretive signage Site brochures Brochure copy Maps Facility guides Website Page content Work with the site’s neighbouring Neighbours Letter communities and stakeholders to manage Key stakeholders F2F meetings the practical impacts of construction and Drop-in session development of recreational access Two or three Share insights of the preparation process All Traditional media Media release and photo opportunities: months prior to to build anticipation for the site’s opening Fish stock growing opening Facility construction Social media Social posts: Fish stock growing Facility construction

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Document released by the Department for Environment and Water 50 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Timing Activity and purpose Audience Channel Deliverables Responsibility One month prior Invite key stakeholders to mark the Neighbours Letter Invitation to opening day opening of a site for new recreational Traditional Owners access opportunities at an upcoming Business owners celebratory event Community Recreational interest Email Invitation groups All Traditional media Media alert Opening day Hold celebratory event to mark the Invited guests Event Event plan opening of a site for new recreational Location access opportunities Venue Equipment Theming Welcome to Country Demonstrations Speech notes Site brochure with access details

Week of opening Promote participation in new recreational Recreational interest Social channels Targeted sponsored social post activities and their operational details groups Community Advertising Online banner ads Radio short reads TV program segment (South Aussie with Cosi) Social channels Social posts Traditional media Media release and photo opportunity Neighbours Letter Cover letter and site brochure with access details One month after Showcase the success of new recreational Community Traditional media Media release and photo opportunity opening activities for recreators Social channels Social posts Website Blog posts Community Traditional media Media release and photo opportunity

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Document released by the Department for Environment and Water 51 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Three months Showcase the success of new recreational Social channels Social posts after opening activities for local business owners Website Blog posts

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Document released by the Department for Environment and Water 52 of 141 under the Freedom of Information Act 1991

Evaluation

Phase 1: Informing and gathering early feedback

Objective Measurement Tool

Development of integrated communication, Endorsement of plan by DEW and Via Taskforce engagement and media plan to support the planning SA Water and implementation of opening our reservoirs Endorsement by Taskforce

Community supported guiding principles developed Number of people contributing Count of input and % positive % supporting guiding principles comments/sentiments

%positive feedback WaterTalks metrics

Positive media stories on opening reservoirs 80% positive or balanced media Count stories

Inform the public of the ability to have their say Number of people who have left a DEW webpage through the –opening reservoirs website comment or identified support for the project through the web links

Google Analytics

Google Analytics

Inform directly affected stakeholders and interested All affected councils are contacted Stakeholder database community that they will have an opportunity to have their say the opening of reservoirs All affected residents and Stakeholder database community groups are contacted

Number of visits to project website Google Analytics pages

Number of visits to relevant DEW Google Analytics regional website pages

Document released by the Department for Environment and Water 53 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Objective Measurement Tool

Develop relationships with key stakeholders and build % positive/neutral feedback from Feedback records their support for the policy to ensure smooth key stakeholders development and delivery % positive/neutral media articles Daily media monitoring

Stage 2: Consultation/ opening of reservoirs

Objective Measurement Tool

Inform directly affected stakeholders of when their All affected councils are contacted Stakeholder database reservoirs will open and what recreational activities will likely be offered and seek their feedback and input All relevant Friends of Parks Stakeholder database groups are contacted

Number of attendees at regional Stakeholder database meetings

Attendance sheets

Manage expectations on what is stakeholders and the Number of questions/concerns Feedback records community can influence received from people and community re not meeting expectations

Build support for the policy to ensure smooth % positive/neutral feedback Feedback records implementation

Stage 3: Feedback and evaluation

Objective Measurement Tool

Provide a community feedback report to the Minister Number of responses via website Data from website for Environment and Water that represents community views and support Number of responses via email Spreadsheet

All stakeholder groups are Spreadsheet represented - % responses from each stakeholder group

Page 36 Document released by the Department for Environment and Water 54 of 141 under the Freedom of Information Act 1991 Opening Up Our Reservoirs – Communications, engagement and media plan DEW and SA Water 2018

Objective Measurement Tool

Inform engagement participants of what feedback was Number of visits to DEW website Google Analytics received, how it was used and how it influenced final decisions

Ensure directly affected stakeholders understand the Number of questions/concerns Spreadsheet steps beyond the election commitment received via email/phone following decision

DEW Budget and resources 2018-2022

Details Cost estimate

7 - Documents affecting business affairs

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Document released by the Department for Environment and Water 56 of 141 under the Freedom of Information Act 1991 Attachment 2‐ Opening up Our Reservoirs engagement opportunities Discussion paper

Intended for internal use only – not for public messaging

Purpose of this paper

This discussion paper is intended to stimulate conversation between members of the Reservoirs Taskforce and the Minister on the range of options for public engagement to support the opening of first reservoirs by June 2019 and opening of reservoirs after this time.

This paper seeks in‐principle endorsement for an engagement kick‐off to support the community feedback component of reservoir ‘Open Plans’ which are currently being drafted, in preparation for announcing the opening of reservoirs. Undertaking engagement during the planning phase of this project will buy some time in the public arena for infrastructure to be planned and implemented at selected sites while still realising the first opening of reservoirs by June 2019.

The paper seeks to identify an appetite for meaningful engagement opportunities that will enable both short term wins and longer termed confidence in the management of reservoirs for recreation and safe drinking water. The paper summarises a scalable engagement approach and outlines some of the known and perceived benefits of engagement.

Public engagement on the opening of reservoirs and finalisation of a draft Communications, Engagement and Media Plan for the Opening up Our Reservoirs (which is available on request) will be determined by the outcome of these conversations and agreement by leaders on engagement.

Expert‐led decision making driving project parameters

The opening up of reservoirs requires significant assessment and advice from experts ranging across water quality, human health, water safety, recreation use and impacts, fish stocking, infrastructure cost and impacts, tourism and economic opportunity as well as public access, land management arrangements, legislation and policy and community and Aboriginal engagement. This requirement is what is referred to as an ‘expert‐led’ decision‐making process in the realms of community engagement.

Expert‐led processes mean that experts will make the majority of the decisions, in this case, on which reservoirs can be opened for which range of recreational opportunities (I.e. on‐water v’s off‐ water). The risk or missed opportunity that often results from this type of process is the ability to ‘bring communities along’ with a project as it moves from concept to implementation. This can result in people being unhappy about projects being undertaken without their consent or input and opposing decisions being made about places they have an interest in. This can lead to reputational issues and damage, an increased need to invest time and resources to managing opposition or lobbying, delays or an inability to achieve desired outcomes such as not being able to open a reservoir, or visitor and recreation experience offers that are not wanted or not used by people.

Draft communications, engagement and media plan summary

An active and integrated draft Communications, Engagement and Media Plan (‘the draft plan’) has been prepared to support the successful project delivery and is complemented by a targeted 1 Attachment 2 – Engagement Opportunities Authors: Arkellah Irving, Senior Engagement Advisor, DEW and Tara Hage Senior Manager Customer and Community Engagement SAW and Joshua Zugajev, Senior manager, Media Relations SAW. Document released by the Department for Environment and Water 57 of 141 under the Freedom of Information Act 1991 advertising campaign that will demonstrate progress in the delivery of this initiative, ensure public reach and build excitement for the future opportunities that will be provided. Before this plan and advertising campaign is finalised discussion is being sought on the level of comfort and appetite for engagement on this project.

This project has high visibility and priority across government. An integrated and proactive approach to communication, engagement and media activities will best position the initiative for success and ensure that there strong alignment between the delivery stages of the project and the communications and engagement elements as well as close alignment between DEW and SA Water messaging.

This paper acknowledges that opportunities for people to have their say and get involved in shaping the future of their reservoirs will promote support, within the constraints of an expert‐led process and conservative budget.

It is intended that communities ‘local people at reservoirs’ and stakeholders ‘people who have an interest in the outcome of the project’ will have multiple opportunities to:  Be informed at every significant step of the project, digital, face‐to‐face and open days where appropriate.  Be given the opportunity to express their concerns, ideas and support through various channels.  Be granted early opportunity to work with project staff and reservoir land managers, where appropriate and of benefit to the project outcomes on: planning, tourism development, and conservation and reconciliation outcomes.

A key principle of the stakeholder communication and engagement approach will be to better understand the breath of perceptions, attitudes and issues that being felt then working with the community to address them early.

In summary, the draft plan offers eight optional priorities for communications, engagement and media, not in order of priority: 1. Build excitement about the opening of reservoirs – using a dedicated advertising campaign, communications, media strategy (social and media relations) to reach the public of South Australia throughout the stages of the project. 2. Manage Expectations – using a set of key and evolving messages that clearly communicate parameters on what will and won’t be allowed at reservoirs across various communications channels and including fact sheets and FAQ’s. 3. Raise awareness – using imagery and engaging communications on social media to showcase the natural beauty of reservoirs and to ensure broad public reach is attained. 4. Encourage participation – ensure communities and stakeholders have an opportunity to have their say both broadly about the project and site specific across reservoirs at several of the project stages. Lack of consultation can be costly and impact project delivery and timing. 5. Seek community participation before the opening of reservoirs and to support the release of any concept plans – including stakeholder letters, face‐to‐face meetings, social media and media announcements about ow to get involved. 6. Use multiple tools and tactics to gather feedback– this includes using surveys and market research to understand community values and recreational preferences. 2 Attachment 2 – Engagement Opportunities Authors: Arkellah Irving, Senior Engagement Advisor, DEW and Tara Hage Senior Manager Customer and Community Engagement SAW and Joshua Zugajev, Senior manager, Media Relations SAW. Document released by the Department for Environment and Water 58 of 141 under the Freedom of Information Act 1991 7. Establish a set of guiding principles for engagement ‐ Developing these principles is a key learning gathered from South East Queensland Water colleagues who have successfully managed reservoirs for recreational use for more than 10 years. As an initial outcome of the engagement process it will provide transparency around the process and assist with managing expectations from people both in the short and long term. 8. Establish a web page – for people to access information about the project progress, how to get involved and what they can do at reservoirs once they open.

The planning with community and stakeholder participation will be the first of several contributing to the overall communications and engagement support needed to enable the delivery of the project and it is expected that this early phase will completed by April 2019. Subsequent phases will focus on Implementation, Celebration and Promotion and uptake.

Benefits of meaningful engagement

There is a proven and clear benefit from providing a genuine early opportunity for the South Australian community to have a say and influence how the opening of reservoirs unfolds. This approach will leave a positive legacy for all involved.

Other benefits and opportunities include:  Providing an avenue to constructively channel all of the stakeholder feedback that needs to be gathered from specific groups with established relationships to the sites or their management such as regulators, Traditional Owners, Agencies and existing users, in a way that gets balanced with community feedback.  Allowing detailed technical planning and investigative processes to be pursued in the background, so that their outputs can be combined with community and stakeholder feedback to enable rapid action once guiding principles are confirmed.  Identifying any unknown interested stakeholder groups so they can be involved and managed early in the process.  Gathering credible feedback on the preferred types of recreational activities and frequency of intention to use.

3 Attachment 2 – Engagement Opportunities Authors: Arkellah Irving, Senior Engagement Advisor, DEW and Tara Hage Senior Manager Customer and Community Engagement SAW and Joshua Zugajev, Senior manager, Media Relations SAW. Document released by the Department for Environment and Water 59 of 141 under the Freedom of Information Act 1991

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Document released by the Department for Environment and Water 60 of 141 under the Freedom of Information Act 1991

Taskforce Opening up our reservoirs

Agenda Item 5, Attachment 4 Meeting Date: 14 November 2018 Advice – Recreation and Infrastructure Working Group

VISITOR INFRASTRUCTURE AND BUDGET ESTIMATES The Reservoirs Recreation and Infrastructure Working Group has developed high level recreation infrastructure concepts and budget estimates to support the opening of South Para, Warren and Myponga reservoirs. The concepts and budgets proposed are to be considered indicative only at this stage and are subject to further risk assessment, feasibility assessment, detailed planning and engagement with the community. The cost estimates could vary significantly as detail depending on the scale, location and design of recreation infrastructure (i.e. +/‐ 50% minimum). Estimates do not include any internal (DEW or SA Water) project management costs. It is anticipated that following review and endorsement by the taskforce, work to refine these concepts and budget estimates will occur. On overview of the facility development process and approximate timeframes is provided below. Also presented below are concept and budget estimates for recreational infrastructure at Myponga, South Para and Warren Reservoirs, presented under the following categories: 1) Core facility development – infrastructure considered necessary to provide for basic recreational access. Development of this infrastructure is nominally achievable in 2019, subject to approvals. 2) Future development options – additional facilities that could be added following the completion of water quality risk assessments, or that value add to core recreational facilities (these items are in red in the following budget estimates).

ATTACHMENTS Attachment – Facility Development Process and Approximate Timeframes Attachment – Concepts and budgets estimates

Michael Kidd A/ Coordinator Strategic Projects, DEW A/ Chair, Recreation and Infrastructure Working Group

Document released by the Department for Environment and Water 61 of 141 under the Freedom of Information Act 1991 Facility Development Process and Approximate Timeframes

Visitor facility development is proposed to occur in accordance with the process and associated timeframes set out below.

Stage Indicative timeframes

Budget allowances & scope developed Costs +/‐ 50% minimum (complete for Myponga, South Para and Warren)

Hold point: Working Groups, Taskforce review

Landscape architect (LA) engaged based on agreed scope with budget allowances as 4 week procurement guide

Concept designs developed (with options if 4‐6 weeks for each site relevant) by LA Cost estimate +/‐25%

Hold point: Working Groups, Taskforce review and endorsement

Detailed designs and documentation for 8‐10 weeks for each site tender by LA Cost estimate +/‐10%

Hold point: Working Groups, Taskforce review and endorsement

Tender and contracting 5 weeks procurement

3‐6 months for Myponga + South Construction Para /Warren assuming separate contractors used

Notes:

1) SCAP approval is not included in the above timeframe – allow 2 months.

2) Community engagement could occur at various stages (to be advised)

Document released by the Department for Environment and Water 62 of 141 under the Freedom of Information Act 1991 Concepts and budgets estimates

South Para Reservoir Concept and Budget Estimates

Estimate Estimate (core (potential Item facility) future facility) Comment 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs South Para Reservoir ‐ Total

Document released by the Department for Environment and Water 63 of 141 under the Freedom of Information Act 1991

Warren Reservoir Concept and Budget Estimates

Estimate (potential Estimate future Item (core facility) facility) Comment 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs Warren Reservoir ‐ Total

Document released by the Department for Environment and Water 64 of 141 under the Freedom of Information Act 1991 Myponga Reservoir Concept and Budget Estimates

Estimate Estimate (core (potential future Item facility) facility) Comment Myponga Reservoir (main area) 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs Myponga Reservoir subtotal

Document released by the Department for Environment and Water 65 of 141 under the Freedom of Information Act 1991 Estimate (core Estimate (potential Item facility) future facility) Comment Myponga Lookout site 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs Myponga Reservoir Lookout site subtotal

Document released by the Department for Environment and Water 66 of 141 under the Freedom of Information Act 1991 Taskforce Opening up our reservoirs

Agenda Item 5, Attachment 5 Meeting Date: 14 November 2018 Advice – Water Quality Risk Assessment Overview & Outcomes, Water Quality Working Group

BACKGROUND The Opening Up Our Reservoirs Taskforce has established the Water Quality Working Group to provide expert advice to ensure that the opening of reservoirs is undertaken in a manner that will prevent any possible adverse impacts on the quality and security of South Australia’s drinking water supplies.

SA Water is regulated under the requirements of the Safe Drinking Water Act 2011 and associated Regulations. The Act and Regulations, which are administered by SA Health, outline an obligation for drinking water providers to apply the principles of the ‘Framework for Management of Drinking Water Quality’ as outlined in the Australian Drinking Water Guidelines (ADWG 2017). The Framework describes a water quality management approach based on identification of potential hazards and hazardous events, assessment of the risk presented by each and determination of appropriate preventive measures and treatment requirements to assure safety of the drinking water supply. The Framework includes a strong focus on preventing risks as close as possible to the source of occurrence.

In the near future, the ADWG is expected to incorporate numerical targets defining microbial safety to augment the existing definitions of chemical safety (public consultation completed). As part of this change the guidelines will identify a two part process of:  categorising source water quality based on activities in water catchments and reservoirs. Recreational activities are identified as an important input into this categorization.  using this categorization to determine the level of water treatment required to ensure safety of the drinking water.

SA Water have used this approach to assess the capability of existing water treatment plants to produce safe drinking water based on existing catchment characteristics. To date this has not included evaluation of the activities under consideration as part of recreational access to South Australian reservoirs.

DRINKING WATER QUALITY RISK ASSESSMENT PROCESS At their last meeting the taskforce approved the Water Quality Group’s implementation plan which included the preparation of an assessment of the recreational activities being considered across the reservoir estate, to identify those activities that are simple to assess, and those that are more complex and will need consideration of further information to complete (e.g. additional mitigation measures, treatment etc).

The Water Quality Working Group has now completed a risk assessment (led by SA Health) to identify activities that are of low risk to water quality and can be considered for ‘quick’ introduction into Myponga, South Para and Warren reservoirs without compromising the safety of drinking water. This assessment has taken into account factors such as:

Document released by the Department for Environment and Water 67 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

The assessment of risk has only been applied to the impact of the activity within the immediate reservoir reserve (and not the impact of those activities higher up in the catchment).

The risk assessment has been benchmarked against the potential impacts and mitigation of risks applied in the use of the River Murray as a source of drinking water.

DRINKING WATER QUALITY RISK ASSESSMENT OUTCOMES The Water Quality Working Group completed risk assessments for a range of recreational activities, including passive (no direct water contact), secondary (limited water contact) and primary contact (immersion) activities.

Also note that the group assessed motorised activities (e.g. boating, 4wheel driving) for completeness, however the group understood that motorised activities are currently outside of the scope of the project.

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

Below are a summary of those activities that have been assessed as presenting a ‘Low’ risk to the safety of the drinking water. Only those activities that have been identified as ‘Low’ risk to the drinking water supply are recommended to the taskforce for consideration.

There are a few activities noted below with an asterisk (*) that require more work to be done to identify the characteristics of specific risk mitigation measures e.g. for Myponga defining the area where fishing from the water’s edge is permitted. This aligns with the risk assessment work foreshadowed in the Water Quality Working Group’s implementation plan that was endorsed by the Taskforce at its last meeting.

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

Document released by the Department for Environment and Water 68 of 141 under the Freedom of Information Act 1991

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

(note; motorised activities are currently out of scope for this project). 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

ATTACHMENTS Full risk assessment outcomes (including associated on‐site control measures) are attached.

Dr Daniel Hoefel Senior Manager Water Expertise, SA Water Chair, Water Quality Working Group

Document released by the Department for Environment and Water 69 of 141 under the Freedom of Information Act 1991

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Document released by the Department for Environment and Water 70 of 141 under the Freedom of Information Act 1991 Taskforce Opening up our reservoirs

Agenda Item 5, Attachment 6

Meeting Date: 14 November 2018 Advice ‐ Tourism and Economic Development Working Group

BACKGROUND As an implementation group for the “Opening our Reservoirs” project, the Tourism and Economic Development Working Group have been tasked to provide expert advice to identify opportunities to partner with the private sector and stakeholder organisations to boost tourism in regional areas. This paper provides an overview of the tourism vision to be realised as part of the State Government’s commitment to ‘opening our up reservoirs’ in South Australia, commencing with a focus on Myponga reservoir followed by Warren and South Para reservoirs. For the purposes of this discussion South Para and Warren reservoirs have been considered as a single proposition.

DISCUSSION To be bold, and to allow the opening of reservoirs to create genuine tourism offerings that attract visitors to South Australia (as opposed to augmenting existing visits), a collective, long‐ term vision is required right from the start. Having a longer‐term tourism vision means that development of other elements such as recreational activities can be designed to take into consideration the pending development of tourism experiences. Having accessible reservoirs represents a new offering for South Australia, one that will require patience to grow both supply and demand in terms of tourism experiences. It also offers the potential for further growing our nature‐based tourism offerings in line with the Nature‐based Tourism strategy. Opening the reservoirs provides opportunities to investigate innovative and boutique tourism experiences and offerings for South Australia. This vision needs to be fit for purpose for each of the reservoirs, aligned to their nature and to their offering. See attachment for the detailed vision and visual aids for Myponga reservoir and South Para/Warren. Myponga Reservoir The Fleurieu Peninsula has one of the highest visitor expenditure contributions of any region in the State with Tourism Research Australia data showing annual visitor expenditure of $440m (to March 2018). One of the key priorities moving towards 2020 and beyond, as stated in the South Australian Regional Visitor Strategy: 2020, is to convert day trips into overnight stays through accommodation development and improvements. Document released by the Department for Environment and Water 71 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

The development of recreational infrastructure would need to be considerate of the proposed placement of this development to ensure preservation of the “wilderness” feel critical to the concept. 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

The Taskforce is asked to endorse the commissioning of a feasibility study to identify a specific site for the development and to further develop and refine the concept. This study would be critical evidence to attract private investors to the opportunity. South Para/ Warren Reservoir South Para and Warren reservoirs lend themselves to a family‐based recreation focussed hub and would align to the desire to upgrade, maintain and develop new hiking and cycling paths throughout the region. This concept would have strong appeal with the intrastate market. 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

The Warren Reservoir is already open for activities like kayaking (limited) and fishing. This proposal assumes that South Para can be opened to allow similar activities. Furthermore, the opening of South Para and Warren Reservoirs to recreational activities enables links between the Mount Crawford and Para Wirra National Parks creating an unprecedented nature‐based experience domain across several national parks and two reservoirs. Examples There are many reservoirs, dams and lakes across Australia that are a water source but also allow for recreation including swimming, boating, camping, fishing and hiking.

Document released by the Department for Environment and Water 72 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

FINANCIAL IMPLICATIONS An assigned budget of approximately 7 - Documents affecting business affairs will be required undertake a feasibility study of the Myponga concept and to develop an inspiring and viable concept to attract private investors. Approval for this expenditure will be sought when the opening plans are endorsed by the taskforce.

ATTACHMENTS 1. Detailed vision and visual aids for Myponga reservoir and South Para/Warren

Joanne Davidson Research and Policy Manager, SA Tourism Commission Chair, Tourism and Economic Development Working Group

Document released by the Department for Environment and Water 73 of 141 under the Freedom of Information Act 1991

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Document released by the Department for Environment and Water 74 of 141 under the Freedom of Information Act 1991 HEADLINE HEADLINE

Document released by the Department for Environment and Water 75 of 141 under the Freedom of Information Act 1991 STARTING WITH TOURISM VISION

Why start with a tourism vision?

‣ We need to have a longer term tourism vision so that development of other elements such as recreational activities can be designed to ta~e into consideration the pending development of high end established tourism experiences.

‣ To be bold, and to allow the opening of reservoirs to create genuine tourism offerings that attract visitors to South Australia (as opposed to augmenting existing visits) requires a long term vision right from the start.

‣ This vision needs to be fit for purpose for each of the reservoirs, aligned to their nature and to their offering.

‣ The purpose of this document is to outline the tourism vision for each of the main reservoirs being considered for the initial opening phase: Nldponga and South Para/Warren.

‣ For the purposes of this discussion South Para and Warren reservoirs have been considered as a single proposition.

Document released by the Department for Environment and Water 76 of 141 under the Freedom of Information Act 1991 ADELAIDE •SOUTH AUSTRAL!.-, MYPONGA RESERVOIR

Document released by the Department for Environment and Water 77 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs MYPONGA RESERVOIR

An opportunity for the development of: 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs ‣

‣

‣

‣

‣ Note: On water activity is not critical to this development. Forestry management would need to be a consideration.

Document released by the Department for Environment and Water 78 of 141 under the Freedom of Information Act 1991 ADELAIDE SOUTH AUSTRAL!.-, MYPONGA RESERVOIR

‣ Mljponga Reservoir offers a stunning environment with. established forestr"lj and sweeping views from elevated locations. 7 - Documents affecting business affairs, 9 - Internal Working Document ‣ In addition to th.e natural environment surrounding th.e reservoir, th.e area h.as added advantages offering valuable linKages. Th.e most notable are proximit"lj to th.e Nan Hai PuT uo Temple of Australia and th.e main route to Cape Jervis and th.e Kangaroo Island ferrlj. Th.e M

‣ Privac"lj and peace will be an important element of th.is tourism development. A site needs to be identified so th.at th.e development of recreational activities at th.e reservoir can taKe th.e required space into account. It is not anticipated th.at non-petrol activit"lj on th.e water would detract from th.e privac"lj of th.e experience, but walKing and Cljcling trails would need to consider th.e proposed location of th.e development.

Document released by the Department for Environment and Water 79 of 141 under the Freedom of Information Act 1991 ADELAIDE •SOUTH AUSTRAL!.-, MYPONGA RESERVOIR

‣ Progressing th.is concept requires th.e conduct of 7 - Documents affecting business affairs o feosibilitlj studlj os well os site identification 7 - Documents affecting business affairs, 5 - Documents Trxlt~_l1Z..O!Wo ‣ affecting inter-governmental and local government relations ~::.:~;::

‣

‣ Th.e reservoir could be opened for oth.er octivitlj wh.ile th.is process is undertaKen although. proximitlj to th.e target site would h.ove be in th.e design consideration.

‣ It is important to note th.ot th.is proposal would benefit from o focal visitor point in tv11jpongo township. 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental 7 - Documents affecting business. Similorl'=J,and affairs, local5 - Documents government affectingrecreational inter-governmental andrelations local dolj-tripgovernment relations stljle octivitlj ot th.e site would also benefit from such. o development. Document released by the Department for Environment and Water 80 of 141 under the Freedom of Information Act 1991 ADELAIDE •SOUTH AU S TRAL!.-, SOUTH PARA/ WARREN RESERVOIR

Document released by the Department for Environment and Water 81 of 141 under the Freedom of Information Act 1991 SOUTH PARA/ WARREN RESERVOIR 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations

‣ The South Para and Warren reservoirs lend themselves to a famil~ based recreation focussed activit~ hub. 7 - Documents affecting business affairs, 5 - Documents affecting inter- ‣ governmental and local government relations

‣ 7 - Documents affecting business affairs, 5 - Documents affecting inter- governmental and local government relations

7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs ‣

‣ The concept for South Para and Warren does assume that water access is permissible.

Document released by the Department for Environment and Water 82 of 141 under the Freedom of Information Act 1991 ADELAIDE SOUTH AUSTRAliA SOUTH PARA/ WARREN RESERVOIR

‣ This concept would have strong appeal with South Australian residents. It would also have a secondar'd focus on an interstate marKet to extend Length of sta'::j, not as a reason to visit.

‣ Development requires infrastructure development to facilitate th.e t'::jpes of experiences that could be fostered over time as demand increases. It is anticipated that th.e initial opening of th.e reservoir will demonstrate th.e demand which. will subsequentl'::j lead to interest from commercial operators. As such. a staged long term approach. is best to full'::J develop th.e site.

‣ Once demand is demonstrated, commercial activitlj providers should be invited to set up at the site and access and regulations should focus on maKing this eas\j and sustainable. 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations

‣ It is envisaged that this reservoir can provide a full suite of outdoor activities. 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

‣ It is important to note that th.e opening of South. Para and Warren creates a linKage between th.e Mount Crawford Forest Reserve and Para Wirra Conservation ParKs. This creates th.e potential for a huge outdoors recreation area. Vision for th.e two reservoirs (and th.e Barossa Reservoir) should be in th.e context of this broader opportunit\j. • Document released by the Department for Environment and Water 83 of 141 under the Freedom of Information Act 1991 ADELAIDE SOUTH AUSTRAliA WAY FORWARD

Document released by the Department for Environment and Water 84 of 141 under the Freedom of Information Act 1991 PROGRESSING THE VISION

‣ SeeK debate and endorsement from the Tourism and Economic Development WorKing Group.

‣ Pitch the concept to the TasKforce and asK for endorsement of the approach.

‣ WorK with the other Working Groups to ensure that consideration is given to these concepts in development of other recreational and infrastructure developments.

‣ Ensure that this tldpe of vision is incorporated in to the communications about the opening of reservoirs and realistic expectations are set.

‣ Conduct a feasibilitlj studlJ for the proposed Mldponga concept.

‣ Seek the opening of South Para/ Warren for on-water activitld in alignment with this proposaL

Document released by the Department for Environment and Water 85 of 141 under the Freedom of Information Act 1991 ADELAIDE •SOUTH AUSTRAliA KEY MESSAGES

Document released by the Department for Environment and Water 86 of 141 under the Freedom of Information Act 1991 KEY MESSAGES

‣ The opening up of the reservoirs for recreational purposes is on opportunitld to enhance experiential nature based tourism offerings in South Australia. catering to both interstate and intrastate consumers.

‣ It offers the potential for further growing our nature-based tourism offerings in line with the Nature Based Tourism Plan

‣ Having accessible reservoirs represents a new offering for South Australia. one that will require patience to grow both suppllj and demand in terms of tourism experiences.

‣ Opening the reservoirs provides opportunities to investigate innovative and boutique tourism experiences and offerings for South Australia.

‣ As interest and engagement with recreational activities at reservoirs grow. we will looK to identiflj long­ term viable tourism offerings to build on the recreational opportunities.

Document released by the Department for Environment and Water 87 of 141 under the Freedom of Information Act 1991 ADELAIDE •SOUTH AUSTRAliA Document released by the Department for Environment and Water 88 of 141 under the Freedom of Information Act 1991

Taskforce Opening up our reservoirs

Meeting Paper Meeting Date: 14 November 2018 Agenda Item 5 – Pathway to opening reservoirs

RECOMMENDATIONS That the taskforce: 1. Note the revised Pathway to Opening Reservoirs in Attachment 1. 2. Note the draft opening concept plans for Myponga, South Para and Warren reservoirs in Attachments 2 and 3, noting: a. Further amendment to these plans will likely be necessary subject to the engagement process directed by the Minister (see agenda item 4); and b. Final draft opening plans will be presented to the taskforce for endorsement prior to being forwarded to the Minister for approval. 3. Note advice from taskforce working groups in Attachments 4‐6 that has informed the development of draft opening plans for Myponga, South Para and Warren reservoirs. 4. Approve the following funding allocations to support the continued delivery of working group implementation plans. a. An allocation of up to 7 - Documents affecting business affairs to begin the recreational infrastructure feasibility and concept phase for Myponga, South Para and Warren reservoirs. b. An allocation of 7 - Documents affecting business affairs to complete detailed risk assessments required to inform selected recreation activities at Myponga, South Para and Barossa reservoirs.

BACKGROUND At its last meeting, the taskforce noted the pathway to opening Myponga, South Para and Warren Reservoirs. Following that meeting individual working groups have continued delivery of their implementation plans to support the development of opening plans and the opening of reservoirs.

DISCUSSION Pathway to Opening Reservoirs A diagram showing a revised pathway to opening Myponga, South Para and Warren reservoirs is provided in Attachment 1 for consideration by the taskforce. This document has been refined since the last taskforce meeting to reflect progress towards the development of reservoir opening plans.

Contact: Justin Holmes, Project Manager Opening Reservoirs, DEW on 0467 798 979 or [email protected]

Document released by the Department for Environment and Water 89 of 141 under the Freedom of Information Act 1991 The revised pathway also foreshadows a level of engagement with the community and stakeholders prior to the release of reservoir opening plans, which remains subject to further consideration by the Minister (see item four on this agenda).

The revised pathway to opening Myponga, South Para and Warren reservoirs continues to reflect the commitment for the first stage of opening to occur by 30 June 2018. In addition to the development of concept draft opening plans, the Public Access and Engagement Working Group will now hold a meeting in the coming weeks to develop a detailed overview of all steps that will occur over the coming months to achieve this milestone.

Draft opening plans for Myponga, South Para and Warren reservoirs Concept draft opening plans have been prepared for Myponga, South Para and Warren reservoirs based on initial advice from taskforce and its working groups. Copies of the concept draft plans are provided in Attachments 2 and 3, and the initial advice provided by working groups is summarised in Attachments 4 – 6.

These draft plans have been prepared based on the following principles, prepared with the Public Access and Engagement Working Group. a) Opening plans will have a short shelf‐life. They are a tool for a moment in time that:  Outlines a vision for an individual reservoir and demonstrates how the Government’s election commitment will be delivered at that reservoir.  Identifies what recreational activities might be appropriate at the reservoir in the short and medium term, based on expert advice from the working groups.  Frames and opens the conversation with the community and stakeholders about the opening of an individual reservoir. b) The plan acts as an authorising document that allows individual working groups to begin more details investigations into recreational access at each reservoir. This includes:  Detailed recreation activity and infrastructure planning (including cross‐tenure recreational planning).  Beginning detailed water quality risk assessments to inform the necessary controls that will allow certain types of recreation activities to occur on a reservoir. c) Opening plans do not:  Provide a framework for the long‐term management of recreation at reservoirs. They are not a reservoir or recreational access management plan.  Provide for how much of the project budget will be invested into infrastructure at each reservoir.

Myponga Reservoir Opening Plan (Attachment 2) The opening of Myponga Reservoir provides the opportunity to introduce a range of land‐ 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety based recreational activities in the short term.

Document released by the Department for Environment and Water 90 of 141 under the Freedom of Information Act 1991

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

The open plan for Myponga Reservoir presents a vision that includes a day‐visitor picnic area, walking trails and a refurbished lookout over the dam wall. 7 - Documents affecting business affairs, 5 - Documents affecting

inter-governmental and local government relations

On advice from the SA Tourism Commission and the Tourism and Economic Development Working Group, 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

South Para and Warren Reservoirs Opening Plan (Attachment 3) Opening the reservoirs is only a small part of the vision outlined in the opening plan for South Para and Warren Reservoirs. The opening plan presents an interconnected, cross‐tenure network of adventure recreational activities, including camping, fishing, walking and riding, across a continuous 12,200 hectare landscape that includes reservoirs, national parks, and plantation forests.

A range of land‐based recreational activities could occur across the reservoirs in the short term. A greater Kayaking experience could also be facilitated at Warren Reservoir in the short term, where shore and kayak/canoe bases fishing is already permitted.

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

Finalising the opening plans As noted in item four on this agenda, a discussion paper has been prepared to inform a round‐ table with the Minister for Environment and Water that will confirm the engagement approach to be adopted for the project. Further amendment to these opening plans will likely be necessary, subject to the engagement process requested by the Minister.

With advice provided at this taskforce meeting, and following the engagement process requested by the Minister, final opening plans will be prepared for endorsement by the taskforce, prior to being forwarding to the Minister for approval.

Document released by the Department for Environment and Water 91 of 141 under the Freedom of Information Act 1991 Funding to support delivery of working group implementation plans To support the continued delivery of working group implementation plans to inform the opening of reservoirs, it is recommended that the taskforce approve:

a) An allocation of 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs to begin the recreational infrastructure feasibility and concept phase for Myponga, South Para and Warren reservoirs.

Attachment 4 provides an overview of the recreational infrastructure planning framework established by the working group, including this next phase of infrastructure planning. The level of community engagement that will occur to support this phase of infrastructure development is subject to further direction from the Minister for Environment and Water.

As noted in the framework, the taskforce will approve the outcomes from the feasibility and concept phase, prior to beginning the next phase of infrastructure plan.

b) An allocation of 7 - Documents affecting business affairs to support detailed risk assessments required to inform selected recreation activities at Myponga, South Para and Barossa reservoirs. This research will help inform appropriate on‐site controls required for recreation at each reservoir.

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

Two trains of research are proposed: 1) Reservoir modelling (and Quantitative Microbial Risk Assessment) of South Para and Barossa which will lead to identification of appropriate zones for on water and shoreline fishing (amongst other controls) activities at those reservoirs. 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

This research will be led by SA Water in collaboration with the Water Quality Working Group. The proposal seeks funding for components of the research that require SA Water 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies to purchase goods or service.

Document released by the Department for Environment and Water 92 of 141 under the Freedom of Information Act 1991 ATTACHMENTS Attachment 1 – Revised pathway to opening reservoirs Attachment 2 – Draft reservoir opening plan – Myponga Reservoir: A boost for tourism on the Fleurieu Peninsula Attachment 3 – Draft reservoir opening plan – South Para and Warren Reservoir: South Australia’s newest outdoor adventure destination Attachment 4 – Advice from the Recreation and Infrastructure Working Group to support the development of reservoir opening plans Attachment 5 – Advice from the Water Quality Working Group to support the development of reservoir opening plans Attachment 6 – Tourism and Economic Development Working Group to support the development of reservoir opening plans

John Schutz Chief Executive Department for Environment and Water

Document released by the Department for Environment and Water 93 of 141 under the Freedom of Information Act 1991

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Document released by the Department for Environment and Water 94 of 141 under the Freedom of Information Act 1991

Taskforce Opening up our reservoirs

Meeting Paper

Meeting Date: 14 November 2018 Agenda Item 6 – Discussion paper: key project elements

RECOMMENDATIONS That the taskforce: 1. Consider key elements of the project outlined in this discussion paper and provide recommendations for progressing this work.

BACKGROUND Through delivery of the government’s election commitment a few key project elements have been identified that require discussion with the taskforce to inform the next phase of work.

DISCUSSION Opening reservoirs The government has committed to investigating the opening of 16 reservoirs across the state for recreation. These are:  Metropolitan – Happy Valley and Hope Valley  Mount Lofty Ranges – Barossa, South Para, Warren, Little Para, Millbrook, Kangaroo Creek and Mount Bold  Fleurieu – Myponga and Hindmarsh Valley  Mid North – Beetaloo, Baroota and Bundaleer  KI – Middle River  Eyre Peninsula – Todd River A map of these reservoirs is in Attachment 1 (previously provided to the taskforce).

The taskforce and its working groups have focused its initial effort on delivering individual working group implementation plans to inform the opening of Myponga, South Para & Warren reservoirs by 30 June 2019. Further consideration can now be given to the development of opening plans for additional reservoirs.

In parallel, some issues have been identified which may inform the extent to which recreation can occur in the short and long term across other reservoirs. These issues include: 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

Contact: Justin Holmes, Project Manager, Opening Reservoirs, DEW on 0467 798 979 or [email protected] Document released by the Department for Environment and Water 95 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

While continuing to support the opening of Myponga, South Para & Warren reservoirs, consideration can now be given to investigating the opening of additional reservoirs, the order in which reservoir opening plans will be prepared, and the order in which reservoirs will be opened during the term of this government.

The extent to which additional reservoirs can be opened will also be informed by allocation of the project budget and the capital expenditure required at each site to support recreational activities and the mitigation of risk, and the resources required to support the ongoing management of recreation.

Budget Infrastructure will be required at each reservoir to support recreation and to ensure a positive visitor experience. In addition recreational infrastructure is required to mitigating risks associated with an activity on drinking water safety.

The Government has committed $5 million to open reservoirs. The Recreation and Infrastructure Working Group has provided the following indicative costs for basic infrastructure to support the opening of South Para, Warren & Myponga reservoirs: 7 - Documents affecting business affairs  South Para Reservoir ‐ 7 - Documents affecting business affairs  Warren Reservoir ‐ 7 - Documents affecting business affairs  Myponga Reservoir ‐

These costs are based on the construction of basic infrastructure only that will deliver the early access components of the Government’s election commitment, provide a positive visitor

Document released by the Department for Environment and Water 96 of 141 under the Freedom of Information Act 1991 experience and meet all SA Health requirements to maintain drinking water safety requirements. These costs will be refined during the concept and feasibility phases of infrastructure development. A breakdown of these costs was provided as an attachment to item 5 on this taskforce agenda).

In addition to these establishment costs, additional resources will be required to support the ongoing management of recreation on reservoirs. These costs are subject to the development of a reservoir management framework (discussed below) which is yet to be scoped.

Election commitment funding In addition to the opening of South Para, Myponga and Warren reservoirs the Government’s allocation of $5 million will support the opening of additional reservoirs across the state. The allocation of project funding to support the opening of reservoirs will be determined on consideration of questions including: 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations

It is anticipated that some reservoirs will cost more to open than others. In addition, the type of infrastructure required to support an activity could be scaled up or down depending on the quality of visitor experience that is provided. For example, walking trails could be provided on existing fire access tracks at little cost, or a quality trail experience could be provided through the construction of a new dedicated well planned trail.

Ongoing resourcing requirements Experience from SEQ Water in Queensland, and management of national parks in South Australia, has reinforced the need for an ongoing resource allocation to support the management of recreation of reservoirs.

With the development of draft concept opening plans for Myponga, South Para and Warren reservoirs, consideration can now be given to a funding/resourcing model that can support the development of a State‐wide ongoing reservoir management framework.

Reservoir management framework At its last meeting, the taskforce noted that the Public Access and Engagement Working Group had begun a review of the policy and legislative framework required to support delivery of the government’s commitment in the short and long term. This work will progress to support the opening of the first reservoir by 30 June 2019.

The draft opening plans prepared for Myponga, South Para and Warren provide an indicative overview of what recreation on reservoirs will look like across the State. In parallel to the

Document released by the Department for Environment and Water 97 of 141 under the Freedom of Information Act 1991 policy and legislation review, consideration can now be given to requirements for the operation management of recreation on reservoirs. This includes:  5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety  Ongoing engagement and communication requirements 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety   Strategic and operational recreation and land management support and advice, including individual reservoir management planning.

A reservoir management framework may require the support of multiple state Government, local government, non‐government organisations and private sector. Within state Government, this framework may include:  SA Water  Department of Environment and Water  Department of Primary Industries and Regions SA (from a fishing and forestry management perspective)

Consideration can be given to what the role of various organisations will be to support the short and long term management of reservoirs.

ATTACHMENT 1. Map of reservoirs.

John Schutz Chief Executive Department for Environment and Water

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Taskforce Working Group – Water Quality Terms of Reference

Purpose The Opening Up Our Reservoirs Taskforce has established the Water Quality Working Group to provide expert advice to ensure that the opening of reservoirs is undertaken with great care to prevent any possible adverse impacts on the quality and security of South Australia’s drinking water.

Membership  SA Water, including Daniel Hoefel, Senior Manager Water Expertise as Chair  Department for Environment and Water  Department of Health and Wellbeing  Environment Protection Authority

Governance The Working Group will meet regularly to ensure that matters associated with the opening of reservoirs are strategically identified, worked through and reported to the Taskforce. The working group may consult any other individuals or organisations as required. Chairs of each of the working groups established by the Taskforce will meet to share information and coordinate advice for the Taskforce. This meeting will be led by the Taskforce Coordinator, Justin Holmes.

Scope and deliverables  Undertake an assessment of each of the recreational activities proposed for reservoirs to identify possible risks to water quality within a reservoir (may be different for individual reservoirs) and mitigation strategies to assure drinking water quality, including water treatment options.  Undertake an assessment of each reservoir to identify what recreational activities can occur without requiring additional water treatment. This must include assessing parts of reservoir land where risks may be lower or non‐existent.  Identify SA Water water management infrastructure and any requirements (including statutory requirements) to restrict public access (i.e. major hazard facilities).  Assess the impact of previous and current reservoir water management practices 5 - Documents affecting inter-governmental and local government relations, on 4 - Documents potential affecting law enforcement recreational and public safety activities, including on fishing to determine if fish will be safe to eat.  Give consideration to the impact of algal blooms and recreational activities, including public perceptions.  Providing advice on how recreational access to reservoirs interstate has been undertaken to ensure no adverse outcomes to drinking water quality.  Identify scheduled major upgrades to infrastructure and environmental programs that may restrict recreation activities.

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 Provide advice on capital works (including budget) required to assure drinking water quality as a result of the introduction of recreational activities on reservoirs.  Develop an implementation plan for endorsement by the Taskforce.  Provide advice on a communications and engagement plan, consistent with the overarching plan, for endorsement the Public Access and Engagement Working Group.

 Consider the impact on water courses downstream of new recreational activities.

 Consider security/terrorism risks.

 Recommend ongoing water quality reservoir monitoring required to assure public health of drinking water and those recreating.  The Taskforce may assign other deliverables to the working group.

Implementation Plan The working group has developed a brief implementation plan for the deliverables in this terms of reference, including specific achievable milestones for 2018/19 and an overview of what will be delivered in the medium term (by the end of 2021). The plan includes information required from other working groups. The working group has provided a copy of its implementation plan to the Taskforce for endorsement. It is recognised that delivery of the government’s commitment, and the work of each working group, will be an iterative process. Accordingly, group implementation plans will continue to evolve. Changes to implementation plans will be provided to the taskforce.

John Schutz Chief Executive, Department for Environment and Water Chair, Opening Our Reservoirs Taskforce

Date:

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Taskforce Working Group – Public Access and Engagement Terms of Reference

Purpose The Opening Up Our Reservoirs Taskforce has established the Public Access and Engagement Working Group to provide it with expert advice in relation to providing public access to reservoirs and engaging the community and stakeholders.

Membership  Department for Environment and Water, including Mike Williams, Regional Director, SA Murray Darling Basin as Chair  SA Water  Department of Transport and Infrastructure  Department of Treasury and Finance  SA Police

Governance The Working Group will meet regularly to ensure that matters associated with the opening of reservoirs are strategically identified, worked through and reported to the Taskforce. The working group may consult any other individuals or organisations as required. Chairs of each of the working groups established by the Taskforce will meet to share information and coordinate advice for the Taskforce. This meeting will be led by the Taskforce Coordinator, Justin Holmes.

Scope and deliverables  Provide advice to the Taskforce on the staged approach to opening all reservoirs (including timelines). This includes prioritising the opening of reservoirs, or parts of reservoirs. The working group may develop a decision‐making framework to determine these priorities.  Develop an overarching project plan to deliver the Government’s commitment.  Develop and implement an overarching communication and engagement plan, and the coordination of the communication and engagement plans across each working group. The group will also lead the development of communication and engagement plans for the opening of individual reservoirs.  Provide advice on the legislative and policy framework required to facilitate public access to reservoirs and the provision of a range of recreational activities, both on land and water.  Provide advice on the future management framework for the recreational use of reservoirs. This includes management of public access and recreation, infrastructure (including management and ownership of recreation assets), water quality, environmental matters and monitoring.  Providing advice on how interstate reservoirs have been opened and how they are managed.

 In consultation with each of the other working groups, provide advice on the expenditure

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of the project budget, and any additional funding or resources that might support the Government’s commitment.  The Taskforce may assign other deliverables to the working group.

Implementation Plan The working group has developed a brief implementation plan for the deliverables in this terms of reference, including specific achievable milestones for 2018/19 and an overview of what will be delivered in the medium term (by the end of 2021). The plan includes information required from other working groups. The working group has provided a copy of its implementation plan to the Taskforce for endorsement. It is recognised that delivery of the government’s commitment, and the work of each working group, will be an iterative process. Accordingly, group implementation plans will continue to evolve. Changes to implementation plans will be provided to the taskforce.

John Schutz Chief Executive, Department for Environment and Water Chair, Opening Our Reservoirs Taskforce

Date:

Document released by the Department for Environment and Water 104 of 141 under the Freedom of Information Act 1991 Taskforce Working Group – Fishing in Reservoirs Implementation Plan

The Opening Up Our Reservoirs Taskforce has established the Fishing in Reservoirs Working Group to provide it with expert advice in relation to stocking of fish and fishing in reservoirs.

Deliverables Actions Lead Due Risk and opportunities Information required from other groups 1. Provide advice on technical matters related to the stocking of a. Develop a background paper for internal use on the PIRSA Draft due 31 Risk Information about each reservoir being aquatic organisms in reservoirs. This includes identifying range of potential fishing experiences and the efficacy January 2019 Some species may not be suitable opened (i.e. water management (past and species of fish that may be appropriate to stock in individual of stocking in reservoirs. to be stocked in some reservoirs future operations), water quality, depth, reservoirs. 30 June 2019 habitat, fish species, copper sulphate b. Develop a matrix table to identify candidate fish Opportunities treatment record, bathymetry) species (both requiring stocking and already present) A reservoir may already have fish and potential fishing experiences at the reservoirs in species available for recreational Information about planned acceptable scope of the commitment. fishing activities and infrastructure availability to assist Informing the community about the in assessing options for different fishing different species in the reservoirs experiences. (including those to be stocked) and the potential fishing experiences

2. Provide technical advice through the Taskforce to the Executive a. Undertake technical assessment of applications to PIRSA Ongoing Risk Information about when each of the Reservoirs Director, Fisheries and Aquaculture as the Delegate of the stock fish in reservoirs consistent with the PIRSA Policy Proponents may seek support for are opening. Minister for Primary Industries and Regional Development, to to Release Aquatic Resources, including undertaking funding of fish stocking activities inform decision making on any applications to release aquatic ecologically sustainable development risk assessment through the working group or Information about each reservoir being organisms into South Australian reservoirs under section 78(2) for environmental/ecosystem, biosecurity/genetics, taskforce opened (i.e. water management, water quality, or fishing regulations under the Fisheries Management Act and social/ economic risks. depth, habitat, fish species.) 2007. Insufficient information to b. Provide recommendations on applications through the determine the suitability of the Linkages to tourism and economic taskforce, to the Minister or Delegate. reservoir for stocking fish for development opportunities recreational fishing purposes

Advice is required on water management practices that may impact on stocking

Adverse environmental events (eg Algal blooms) impacts to fish being released.

Creating confusion in the community around the release of native fish that are not endemic to a catchment (i.e. Murray Cod is a native fish, but is endemic to the Murray River not other parts of SA) Interaction of stocking on water management practices. The concern that fish stocking is not required and a waste of funds when other species a already present in the reservoir.

Opportunities There are recreational species currently available in the reservoirs being opened.

Stocking of native fish species in reservoirs is recognised by recreational fishers to enhance

Document released by the Department for Environment and Water 105 of 141 under the Freedom of Information Act 1991 recreational fishing experiences, which will provide a diversity of economic benefits.

Promote through National Gone Fishing Day 3. Provide technical advice on management of fishing in a. Develop a background paper on current management PIRSA Draft due 31 Risk Consideration of infrastructure for recreational reservoirs. This includes appropriate regulation of fishing (i.e. arrangements of fish species in South Australia and January 2019 Fisheries management fishing purposes; i.e. jetties, toilets, boat ramps catch and release, fishing seasons, size, bag and boat limits). management arrangements of fish species in arrangements in reservoirs not reservoirs. consistent across reservoirs or Restrictions on the areas fishing may occur in between reservoirs and non‐ each reservoir b. Develop a matrix table of proposed management 30 June 2019 reservoir fisheries creating arrangements for fishing in reservoirs. Consideration confusion amongst anglers. Access arrangements (including permits etc.) should be given to consistency with current and timing for the Reservoirs being opened recreational fishing management arrangements (if Inadequate compliance and possible) to avoid any confusion. monitoring resources to effectively Habitat restoration opportunities manage the fishing activities.

Not meeting community expectations in regard to the fishing opportunity

Restrictions on access arrangements for fishing may be different in each reservoir

Opportunities Complementary actions to support recreational fishing 4. Provide advice to the DEW Communications and Engagement a. Review the overarching communications, engagement Working October/ Risk The Communications and Engagement Coordinator to inform the development of a communications, and media plan November The community being provided Coordinator will work with each working group engagement and media plan that will guide the opportunities information about recreational to support the development of for community involvement and determine media b. Inform key messages relating to Fishing in Reservoirs fishing in reservoirs during the communications and engagement plan for announcements. Ensure any media opportunities or working group process. their group, consistent with this overarching messaging are channeled through to the DEW Media Advisor plan. allocated to this project. c. Review key messages relating to the whole of the Inconsistent information/messaging project. being provided PIRSA will work with DEW media to ensure media opportunities are appropriately If media articles are driven through managed. the working group members it could be misaligned with the overarching key messages of the project

The working group members engage with the media as ‘spokespeople’ for the project when they are not.

Opportunities Key messages about recreational fishing in reservoirs will be agreed and consistent

Information about fisheries management of wild stocks and management of reservoirs can be provided

Provide the community information about the difference between fish that are endemic to a catchment and native fish to South Australia

Document released by the Department for Environment and Water 106 of 141 under the Freedom of Information Act 1991 The community will have an opportunity to provide input into the development of recreational fishing in reservoirs

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Taskforce Opening up our reservoirs

Meeting Paper

Meeting Date: 14 November 2018 Agenda Item 7: Project management

RECOMMENDATIONS That the Taskforce: 1. Approve the revised Water Quality Working Group Terms of Reference in Attachment 1. 2. Approve amendments to the Terms of Reference for the Public Access and Engagement Working Group to allow for a representative from SA Police to join the group. A copy of the revised Terms of Reference is in Attachment 2. 3. Approve the Fishing in Reservoirs Working Group Implementation Plan in Attachment 3. 4. Note the review and development of an updated project plan by Justin Holmes and the Public Access and Engagement Working Group.

BACKGROUND 1 - Cabinet Document The taskforce has previously developed a strategy to support the opening of reservoirs a project plan was prepared to support the strategy and delivery of the government’s commitment to open reservoirs.

This briefing outlines a series of recommendations to support the ongoing administration of the project in accordance with this strategy and project plan.

DISCUSSION Water Quality Working Group Terms of Reference The Water Quality Working Group has recommended that the taskforce add the following deliverables to its terms of reference to support the provision of fulsome advice on maintaining the safety and security of South Australia’s drinking water: 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

A copy of the revised terms of reference, including these additional points is in Attachment 1 for approval.

Contact: Justin Holmes, Project Manager Opening Reservoirs, DEW on 0467 798 979 or [email protected]

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Public Access and Engagement Terms of Reference & meeting with SA Police 5 - Documents affecting inter-governmental and local government relations, 16 - Documents concerning the operations of agencies

To support this approach, Senior Sergeant Brendon Beh with SA Police’s Security Preparedness Unit Coordinator, has been invited to join the Public Access and Engagement Working Group. It is recommended that the working group’s terms of reference be updated to reflect this change. A copy of the revised terms of reference is provided in Attachment 2 for approval.

Fishing in Reservoirs Working Group Implementation Plan The Terms of Reference for the Fishing in Reservoirs Working Group was approved by John Schutz, on behalf of the taskforce on 24 September 2018. Subsequently, the working group has met and prepared an implementation plan for the deliverables in its terms of reference. This plan is consistent with plans prepared by other working groups. A copy of the implementation plan is in Attachment 3 for approval.

Project Plan A project plan was prepared in August 2018 1 - Cabinet Document The project has now progress through its concept phase and the delivery of working group implementation plans, leading the development of concept draft opening plans for Myponga, South Para and Warren.

In addition, a draft communications, engagement and media plan has now been prepared and further direction on the engagement strategy and approach will be sought from the Minister for Environment and Water (see agenda item 4).

With this work having progressed, the next phase of project planning can begin. This phase will include the capturing of high level project risks and mitigation measures, detailed budget planning, revised project implementation timelines for the whole project and the development of a monitoring and assessment framework for key elements of the project.

Contact: Justin Holmes, Project Manager Opening Reservoirs, DEW on 0467 798 979 or [email protected]

Document released by the Department for Environment and Water 110 of 141 under the Freedom of Information Act 1991 Justin Holmes will lead a review and update of the project plan with the Public Access and Engagement Working Group to reflect this next phase of work, preparatory to reporting back to the taskforce.

ATTACHMENTS Attachment 1 – Revised Water Quality Working Group Terms of Reference Attachment 2 – Revised Public Access and Engagement Working Group Terms of Reference Attachment 3 – Fishing in Reservoirs Working Group Implementation Plan

John Schutz Chief Executive Department for Environment and Water

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Taskforce Opening up our reservoirs

Meeting Information

Date and time 27 June 2019 10am – 12pm Location Level 10 (Room 10.6), 81 Waymouth Street Adelaide John Schutz (Chair) – Chief Executive, Department for Environment and Water (DEW) Roch Cheroux – Chief Executive, SA Water Mark Gobbie – A/ Chief Executive, SA Water Sean Sloan – Executive Director, Fisheries and Aquaculture, Department of Primary Industries and Regions (PIRSA) Taskforce support Attendees Grant Pelton – A/Group Executive Director, Parks and Regions, DEW Justin Holmes – Project Manager, Opening Reservoirs, DEW Tara Hage – Program Manager, Reservoirs, SA Water Working Group Chairs Daniel Hoefel – Senior Manager Water Expertise, SA Water (Water Quality Working Group) John O’Malley – Coordinator Strategic Projects, DEW (Recreation and Infrastructure Working Group) Peter Appleford, Executive Director SARDI, PIRSA (Fishing in Reservoirs Working Group) Ben Tuffnell – Executive Director, Corporate Affairs, SATC Joanne Davidson – Research and Policy Manager, SATC Kylie Taylor – Chief Executive, Office for Recreation, Sport and Racing Apologies Tony Braxton‐Smith – Chief Executive, Department of Planning, Transport and Infrastructure James Crocker – Senior Manager Wastewater Expertise and Environment, SA Water Mike Williams – Regional Director, DEW (Public Access and Engagement Working Group) Jason Irving – Manager, Protected Areas, DEW

Document released by the Department for Environment and Water 113 of 141 under the Freedom of Information Act 1991 Agenda Item Time Discussion item Responsible

1 10:00 Acknowledgement of Country and welcome John We would like to acknowledge this land that we meet on today is the traditional lands for Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today. 2 10:05 Adoption of previous minutes and review of actions Minutes John (previous actions provided at the end of this agenda) 3 10:15 Reservoirs opening in 2019: Paper Justin  Myponga Reservoir (Stage Two)  South Para, Warren and Barossa Reservoirs complex  Bundaleer Reservoir 4 10:45 1 - Cabinet Document Paper John 5 11:15 Regulation and management of fishing in reservoirs Paper Sean 6 11:45 Papers for noting (discussion by exception)  Update: Opening Myponga Reservoir Paper Tara  Safe Drinking Water Act External Audit Outcome Paper Dan 7 11:50 Other business John 12:00 Close Next meeting – 14 August 2019

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Action Details Meeting Responsible Status / Due / Item

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

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Taskforce Opening our reservoirs

Meeting Paper

Meeting Date: 27 June 2019 AGENDA ITEM 3 – OPENING RESERVOIRS IN 2019

RECOMMENDATIONS That the taskforce: 1. Approve in principle the scope of work identified for the Stage Two opening of Myponga Reservoir. 2. Approve in principle the concept plan for the Stage One opening of the South Para, Warren and Barossa Reservoirs complex in Attachment 1, noting that: a. The final scope of work may be refined based on the Quantitative Microbial Risk Assessment and the development of the trails plan. b. Final concept plans (including trails plan) will be provided to the taskforce for noting. 3. Approve in principle the scope of work for opening Bundaleer Reservoir, noting that as a result of the estimated costs, the scope of recreational access to the reservoir will be reconsidered. 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations 4. Approve the allocation of up to to SA Water for the detailed design, documentation and development application (planning) phase for infrastructure and site works to support the opening of reservoirs identified in the recommendations above. 5. Note that, subject to the strategy for seeking additional project funding (discussed in Item 4 on this meeting agenda), and more detailed costing advice available following the planning phase (noted above), consideration may be given to revising the scope and timing of work for opening reservoirs in 2019.

BACKGROUND 1 - Cabinet Document

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

Contact: Justin Holmes, Project Manager Opening Reservoirs on 0467 798 979 Document released by the Department for Environment and Water 117 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

Opening reservoirs in 2019 for fishing is subject to the taskforce’s consideration of a framework for the regulation and management of fishing in item 5 on this agenda.

DISCUSSION Myponga Reservoir – Stage Two The taskforce has previously noted activities that will form part of the Stage Two opening of Myponga Reservoir, based on risk assessments completed by the Water Quality Working Group. Accordingly, the scope of works for Stage Two is provided below for the taskforce’s in principle approval. a) The introduction of shore‐based fishing at the eastern end of the reservoir. This activity is subject to resolution of the regulation and management of fishing across reservoirs, the reservoir water level rising to a suitable level to allow the activity to occur, and implementation of necessary risk management controls (including site works). Recognising that the water level at the eastern end of the reservoir is highly variable, risks associated with fishing when the water level is very low must be considered. Subject to this risk assessment, consideration may be given to introducing ‘seasonal fishing’ that allows for fishing only when the water level is at an appropriate height. The Water Quality Working Group are currently quantifying any risk that shoreline fishing may have on the taste of drinking water. Preliminary field experiments have shown that wading through the benthic algal ‘mats’ at the shore‐line causes them to become suspended as clumps in the water. The fate of these clumps is currently unknown, but has the potential to impart an earthy/musty taste on the drinking water, which SA Water’s customers particularly dislike. The Working Group will continue to assess this risk and if required, recommend risk mitigation controls to the taskforce. This risk does not relate to drinking water safety. 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document, 16 - Documents concerning the operations of agencies 7 - Documents affecting business affairs

b) Improve the recreational activities introduced in stage one. This work will focus on improving the established trails, including drainage issues that have occurred since opening. Costs associated with this work are to be determined. Since the reservoir’s opening, SA Water has continued to engage with the community and monitor how people use the reservoir. This scope of works aligns with the outcomes of that engagement process.

7 - Documents affecting business affairs The taskforce has allocated towards the opening of Myponga Reservoir, which began 7 - Documents affecting business affairs in April 2019. The final cost of the Stage One opening was . It is anticipated that the identified scope of work for the Stage Two opening can be delivered within the remaining project budget.

Document released by the Department for Environment and Water 118 of 141 under the Freedom of Information Act 1991 The South Para, Warren and Barossa Reservoirs complex Opening South Para, Warren and Barossa Reservoirs will create an interconnected, cross‐ tenure network of adventure recreational activities, including camping, fishing, walking, cycling and kayaking. These activities will occur across a continuous 12,200 hectare landscape that includes reservoirs, national parks and plantation forests (Forestry SA land).

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

n

In parallel, the Recreation and Infrastructure Working Group is preparing a more detailed trails plan that will create an adventure trails network, connecting reservoirs (including Barossa Reservoir), national parks, plantation forests and nearby townships, particularly Williamstown. This trails plan, including delivery costs, will be provided to the taskforce.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

Document released by the Department for Environment and Water 119 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

7 - Documents affecting business affairs

7 - Documents affecting business affairs, 6 - Documents affecting personal affairs

7 - Documents affecting business affairs

7 - Documents affecting business affairs

7 - Documents affecting business affairs The taskforce have set aside to support the reservoirs’ opening. From that budget, 7 - Documents affecting business affairs has already been allocated to support the development of the QMRA and stocking of fish in South Para Reservoir. Subject to refinement of the concept plan and development of the trails plan, the final scope of work may also need to be refined to align with project budget.

Bundaleer Reservoir Bundaleer Reservoir currently provides for a basic level of access for shore‐based fishing, with a permit from RecFish SA. The taskforce has previously noted the opportunity to

Document released by the Department for Environment and Water 120 of 141 under the Freedom of Information Act 1991 expanded recreational access at the reservoir to include bushwalking, cycling, picnicking and 7 - Documents affecting business affairs kayaking (including fishing from a kayak). The taskforce has allocated to support the introduction of these activities.

Preliminary advice from SA Water is that additional site works are required at the reservoir 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document, 16 - Documents concerning the operations of agencies to protect SA Water infrastructure which were not initially anticipated.

7 - Documents affecting business affairs With this advice, the scope of recreational access to the reservoir will be reconsidered to align more closely with the allocated budget.

Detailed design, documentation and development application phase Within principle approval of the scope of work identified above, it is recommended that the 7 - Documents affecting business affairs taskforce approve an allocation of up to to SA Water for the detailed design, documentation and development application phase. This phase is preparatory to the development of infrastructure and site works and will refine costs associated with opening each reservoir. This planning phase will include:  Site survey, drawing and geotechnical investigations.  Investigation of the structural integrity of existing structures at reservoirs (i.e. old bridges).  The development application process, where required.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

ATTACHMENT 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 1 - Cabinet Document

Justin Holmes Project Manager, Opening Reservoir Department for Environment and Water

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Taskforce Opening up our reservoirs

Meeting Paper

Meeting Date: 28 June 2019 Agenda Item 5 – Management of Fishing in Reservoirs

RECOMMENDATIONS That the taskforce: 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

3. Consider that the public be allowed to fish for free in reservoirs opened up for fishing.

7 - Documents affecting business affairs 4. Approve allocation of from the Opening Up Our Reservoir budget (including the 7 - Documents affecting business affairs from the South Para reservoir stocking activity) to be used to pre‐ 7 - Documents affecting business affairs purchase fingerlings for 2019/20 stocking activities and that a annual budget is set aside by the Taskforce to support fish stocking into priority reservoirs in 2020/21.

BACKGROUND At the taskforce meeting in February 2019, the taskforce endorsed a schedule for opening a number of reservoirs for recreational activities, including fishing. The Department of Primary Industries and Regions SA (PIRSA) is the government’s authority in relation to fishing. PIRSA’s role in the taskforce and in leading the Fishing in Reservoirs Working Group reflects its leadership role in providing advice to the Taskforce on the stocking of fish and fishing in reservoirs.

Over the period from 2016 to 2019 PIRSA has supported the stocking of ~300,000 fish into the Warren, Baroota, Bundaleer and Beetaloo reservoirs. This fish stocking has cost a total of 7 - Documents affecting business affairs which was provided by the former Government recreational fishing grant scheme. The PIRSA Fisheries and Aquaculture Division has undertaken ecological risk assessments on the fish stocking activities in these reservoirs in line with the PIRSA Policy on the Release of Aquatic Organisms and the Executive Director of Fisheries has provided authorisations to RecFish SA to allow for the fish stocking to occur.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

Contact: Keith Rowling, General Manager, Fisheries Policy and Management Unit, PIRSA on 0437 675 573 Document released by the Department for Environment and Water 123 of 141 under the Freedom of Information Act 1991 7 - Documents affecting business affairs, 5 - Documents affecting inter-governmental and local government relations, 16 - Documents concerning the operations of agencies

Decisions are still to be made regarding fishing access at many reservoirs in the state, but it is likely a number of other reservoirs will be opened for fishing. Not all reservoirs will need to be stocked in the immediate future as a number of reservoirs have already been stocked with fish, including Warren, Bundaleer and Baroota reservoirs. Some of these may need stocking programs to be developed depending on fish species currently in the reservoirs and aspirations of recreational fishers regarding their experiences.

Reservoir fisheries are generally ‘put and take’ fisheries, and the fish stocks are generally not managed to be self sustaining fisheries, meaning fish need to be stocked in the water periodically to replenish the fish removed through fishing activities. This also reduces the need for regulatory intervention for the sustainable management of the fish stocks. Regulation is more to deliver social outcomes.

DISCUSSION

Under the Fisheries Management Act 2007, dams and reservoirs are considered waters of the State. While PIRSA has the authority under the Fisheries Management Act 2007 to manage the aquatic resources of the State, PIRSA does not have the authority to grant ‘access’ to the land assets owned by SA Water.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

Document released by the Department for Environment and Water 124 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

Consideration should be given to allowing the public to undertake fishing for free at any reservoirs that are opened up for fishing as part of the Opening up our Reservoirs election commitment. This would be welcomed by recreational fishers and is consistent with the Government policy regarding not establishing a general recreational fishing licence for State waters.

To meet the election commitment and to fund ongoing stocking, Government can explore other options to partner with recreational fishing bodies to stock reservoirs.

PIRSA does not have budget to undertaking fish stocking activities and stocking will not proceed unless funding is provided.

7 - Documents affecting business affairs Previously, PIRSA were provided with access to funds from DEW through the 7 - Documents affecting business affairs Taskforce, to stock 180,000 native fish fingerlings into the South Para Reservoir. Only of these funds were used given fingerlings could be sourced at a lower cost than was 7 - Documents affecting business affairs previously budgeted, which means was unspent.

Until alternate partnering arrangements are developed, and in the absence of other funding 7 - Documents affecting business affairs 7 - Documents affecting business affairs sources, it is proposed that (including the unspent from the South Para fish stocking) is allocated by the Taskforce to pre‐order fish for stocking into priority reservoirs in 7 - Documents affecting business affairs 2019/20 and that a annual budget is set aside by the Taskforce to support fish stocking into priority reservoirs in 2020/21.

Sean Sloan Executive Director, Fisheries and Aquaculture Primary Industries and Regions SA

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Document released by the Department for Environment and Water 126 of 141 under the Freedom of Information Act 1991

Taskforce Opening our reservoirs

Meeting Paper

Meeting Date: 27th June 2019 AGENDA ITEM 6 – OPENING MYPONGA RESERVOIR

RECOMMENDATIONS That the taskforce: 1. Note the successful opening of Myponga Reservoir to the public from 14th April. 2. Note the monitoring and evaluation of visitor behaviour and compliance levels to date. 3. Note final costs for delivery of the Stage 1 opening of Myponga reservoir reserve.

BACKGROUND Myponga reservoir reserve was opened to the public on the 14th April for a range of passive land‐based recreational activities including walking, cycling and picnicking. This first stage of opening was in accordance with the taskforce staged implementation approach.

The opening day included a series of events planned to attract community and media interest, generate excitement and promote visitation for the opening. Activities on the day showcased the experiences on offer at the site and included a trail run, nature exploration and nature‐ based tours as well as a range of family‐oriented activities. The day was well supported from Taskforce agencies providing an opportunity to interact with the community through representation at the event.

The local community, including the Yankalilla Council, Myponga Progress Association and local business were highly engaged in the event and were actively involved in planning and catering on the day.

DISCUSSION The opening day on the 14th April was incredibly successful and saw an estimated 2,500 people visit the reservoir reserve to enjoy the activities on offer. The day attracted positive media interest and feedback from those involved and the broader community on the opening has been overwhelmingly positive.

Continued strong community interest has seen more than 2890 people visit the site from the 15th April to 2nd June, with local business having reported benefits including increased trade since the opening.

Contact: Tara Hage, Programs Manager – Reservoirs, SA Water Document released by the Department for Environment and Water 127 of 141 under the Freedom of Information Act 1991 Operational Management Framework 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety The implementation of an effective operational management framework,

Central to the framework is an adaptive management approach that enables the refinement of controls and management measures as information is gathered about how visitors use the site.

5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety

A summary of compliance findings and management responses was presented to the Water Quality Working Group meeting on the 13th June. The working group was satisfied that overall there had been a high level of compliance, and that non‐compliances are being effectively addressed through the adaptive management approach, with implementation of 5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety additional responses and actions as required.

Tara Hage Program Manager ‐ Reservoirs SA WATER

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Taskforce Opening our reservoirs

Meeting Paper

Meeting Date: 27 June 2019 AGENDA ITEM 6 – SA WATER’S 2018 INDEPENDENT SAFE DRINKING WATER ACT EXTERNAL AUDIT OUTCOME

RECOMMENDATIONS That the taskforce: 1. Note the findings from the SA Health approved external auditor regarding the policy 16 - Documents concerning the operations of agencies, 5 - Documents affecting inter-governmental and local government relations to open reservoirs for recreational access,

2. 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 5 - Documents affecting inter-governmental and local government relations

3. Note that the Taskforce and Minister have already been briefed regarding the draft audit findings, and SA Health’s subsequent position.

BACKGROUND SA Water’s mature Drinking Water Quality Management System (DWQMS), including a robust risk management framework, supports SA Water in ensuring the delivery of safe, clean drinking water to its customers.

SA Water is legislated as a drinking water provider under the Safe Drinking Water Act (2011) and the associated Regulations (2012), which are administered by SA Health.

The Safe Drinking Water Regulations (2012) require SA Water to observe the Australian Drinking Water Guidelines (ADWG) prepared by the National Health and Medical Research Council and the Natural Resources Management Ministerial Council, in relation to the quality and supply of drinking water.

The Safe Drinking Water Act and Regulations (2012) requires SA Water to commission an annual external audit by a SA Health approved independent auditor. The annual audit focusses on SA Water’s compliance with the ADWG and is one source of information that SA Health uses to assess SA Water’s overall compliance with the Act and Regulations.

DISCUSSION SA Water’s 2018 audit was undertaken in November 2018 with an audit scope spanning 20th November 2017 through to 16th November 2018. But the audit scope can also include observations which the auditor deems to be emerging issues of significance.

Contact: Daniel Hoefel, Senior Manager Water Expertise SA Water Document released by the Department for Environment and Water 129 of 141 under the Freedom of Information Act 1991 A draft 2018 audit report was provided to SA Water on 5 March 2019, and a final audit report provided to SA Water and SA Health on 24 April 2019.

Independent external audit findings (2018 audit) 16 - Documents concerning the operations of agencies, 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs

SA Health’s position SA Health are representatives on the Water Quality Working Group. They have worked closely with SA Water and DEW regarding assessment of the risks and controls required to ensure that the safety of the drinking water is not compromised as a result of the policy to open online reservoirs for recreational access.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

Document released by the Department for Environment and Water 130 of 141 under the Freedom of Information Act 1991 Briefings to date While the external audit was undertaken in November 2018, a final report was only provided to SA Water and SA Health on 24 April 2019. However, a draft report was provided on 5 March 2019, following which briefings included; - Written briefing and verbal round‐table briefing to the Minister on 27 March 2019. - Verbal briefing to the Taskforce on 10 April 2019. - Briefings provided to SA Water’s Board and Executive at various times since 5 March 2019.

Daniel Hoefel Senior Manager Water Expertise Chair of the Water Quality Working Group SA Water

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Document released by the Department for Environment and Water 132 of 141 under the Freedom of Information Act 1991 Taskforce Opening Our Reservoirs

Minutes

Date and Thursday 27 June 2019 10:00 am – 12:00 pm time Location Level 10 (Room 10.6), 81 Waymouth Street 9 - Internal Working Document

John Schutz (Chair) – Chief Executive, Department for Environment and Water (DEW) Roch Cheroux – Chief Executive, SA Water Mark Gobbie – A/ Chief Executive, SA Water Sean Sloan – Executive Director, Fisheries and Aquaculture, Department of Primary Industries and Regions (PIRSA) Attendees Taskforce support Grant Pelton – A/Group Executive Director, Parks and Regions, DEW Justin Holmes – Project Manager, Opening Reservoirs, DEW Tara Hage – Program Manager, Reservoirs, SA Water Working Group Chairs Daniel Hoefel – Senior Manager Water Expertise, SA Water (Water Quality Working Group) John O’Malley – Coordinator Strategic Projects, DEW (Recreation and Infrastructure Working Group) Peter Appleford, Executive Director SARDI, PIRSA (Fishing in Reservoirs Working Group) Ben Tuffnell – Executive Director, Corporate Affairs, SATC Tony Braxton‐Smith – Chief Executive, Department of Planning, Transport and Infrastructure Kylie Taylor – Chief Executive, Office for Recreation, Sport and Racing James Crocker – Senior Manager Wastewater Expertise and Environment, SA Water Apologies Mike Williams – Regional Director, DEW (Public Access and Engagement Working Group) Jason Irving – Manager, Protected Areas, DEW Joanne Davidson, Research and Policy Manager, SATC (Tourism and Economic Development Working Group)

1. Acknowledgement of Country and welcome John welcomed attendees and provided an acknowledgement of Country. We would like to acknowledge this land that we meet on today is the traditional lands for Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

The Minister for Environment and Water attended at the opening of the meeting to acknowledge and thank the taskforce for implementing a best practice and rigorous process to support the

Document released by the Department for Environment and Water 133 of 141 under the Freedom of Information Act 1991 opening of reservoirs. The Minster acknowledged the successful opening of Myponga Reservoir in April 2019 and that the taskforce was working towards opening additional reservoirs in 2019/20.

In preparation for opening additional reservoirs the Minister

Conservation side of this project. Opportunity for SA Water reservoir land to be managed with the community for a conservation outcome.

John recognised the apologies which are listed on the minutes above.

Recognised Mark’s attendance, who will be Acting CE,

2. Adoption of previous minutes review of actions Minutes of the previous meeting were adopted with the amendments recommended by Sean Sloan.

Review of actions

Action Details Meeting Responsible Status / Due / Item 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

Document released by the Department for Environment and Water 134 of 141 under the Freedom of Information Act 1991 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

3. Reservoirs opening in 2019

Document released by the Department for Environment and Water 135 of 141 under the Freedom of Information Act 1991 Opening Myponga Reservoir – Stage Two

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

7 - Documents affecting business affairs

7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

ACTION:

Recommendations from meeting paper 3.1 Approve in principle the scope of work identified for the Stage Two opening of Myponga Reservoir. Approved

3.2 Approve in principle the concept plan for the Stage One opening of the South Para, Warren and Barossa Reservoirs complex in Attachment 1, noting that: a. The final scope of work may be refined based on the Quantitative Microbial Risk Assessment and the development of the trails plan. b. Final concept plans (including trails plan) will be provided to the taskforce for noting. Approved

3.3 Approve in principle the scope of work for opening Bundaleer Reservoir, noting that as a result of the estimated costs, the scope of recreational access to the reservoir will be reconsidered.

Document released by the Department for Environment and Water 136 of 141 under the Freedom of Information Act 1991 Approved

3.4 Approve the allocation of up to 7 - Documents affecting business to affairs SA Water for the detailed design, documentation and development application (planning) phase for infrastructure and site works to support the opening of reservoirs identified in the recommendations above. Approved

3.5 Note that, subject to the strategy for seeking additional project funding (discussed in Item 4 on this meeting agenda), and more detailed costing advice available following the planning phase (noted above), consideration may be given to revising the scope and timing of work for opening reservoirs in 2019. Noted

4. Project Budget 5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

1 - Cabinet Document, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies

ACTION:

Costs associated with managing recreation on reservoirs in 2018/19 and 2019/20 Text

ACTION:

Implications for the project schedule and timeline Text

ACTION:

2018/19 project budget Text

ACTION:

Recommendations from meeting paper 4.1 Note the strategy for seeking additional funding to support the opening of reservoirs outlined in this paper. Noted

Document released by the Department for Environment and Water 137 of 141 under the Freedom of Information Act 1991 4.2 Endorse the operating costs associated with managing recreation on reservoirs for 2018/19 and 2019/20 in Attachments 1 and 2, noting that these costs will be allocated to the current project budget in accordance with the strategy noted above. 1 - Cabinet Document, 7 - Documents affecting business affairs

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

4.4 Note the 2018/19 project budget in Attachment 3 and endorse the allocation of funding for the position, Project Manager Opening Reservoirs (Justin Holmes) in 2018/19 and 2019/20. Approved

5. Management of Fishing in Reservoirs Sean provided an overview of the paper. 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 5 - Documents affecting inter-governmental and local government relations, 9 - Internal Working Document

Document released by the Department for Environment and Water 138 of 141 under the Freedom of Information Act 1991 Action – Fishing WG to do a body of work, for each reservoir that can be opened. This is the list of fish that can be released in what reservoirs, how many should can go in, and how often Noting, Fishing WG will look at reservoirs that have been

ACTION:

Recommendations from meeting paper 5 - Documents affecting inter-governmental and local government relations, 16 - Documents concerning the operations of agencies 5.1

5.2

5.3

5.4 Approve allocation of 7 - Documents affecting from the Opening Up Our Reservo business affairs ir budget (including the 7 - Documents affecting business affairs surplus from the South Para reservoir stocking activity) to be used to pre‐purchase fingerlings for 2019/20 stocking activities and that a 7 - Documents anaffectingnual budget is set aside by the business affairs Taskforce to support fish stocking into priority reservoirs in 2020/21. Approved – 7 - Documents affecting business affairs Noting the push for and concern about trout. 5 - Documents affecting inter-governmental and local government relations, 16 - Documents concerning the operations of agencies Approval subject to WG letting us know what they’ll recommend goes in.

6. Papers for noting (taskforce discussion by exception) Opening Myponga Reservoir A meeting paper providing an overview of the successful opening of Myponga Reservoir, and management of recreation since the reservoir was opened, was tabled by Tara.

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

Recommendations from meeting paper 6.1 Note the successful opening of Myponga reservoir to the public from 14th April. Noted

6.2 Note the monitoring and evaluation of visitor behaviour and compliance levels to date Noted

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

Document released by the Department for Environment and Water 139 of 141 under the Freedom of Information Act 1991

5 - Documents affecting inter-governmental and local government relations, 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 9 - Internal Working Document

Recom5 - Documents affecting inter-governmental and local government relations, 4 - Documents affecting law enforcement and public safety, 16 - Documents concerning the operations of agencies 6.4

6.5 7 - Documents affecting business affairs, 16 - Documents concerning the operations of agencies, 5 - Documents affecting inter-governmental and local government relations

Noted 6.6 Note that the Taskforce and Minister have already been briefed regarding the draft audit findings, and SA Health’s subsequent position. Noted

7. Other business 1 - Cabinet Document, 7 - Documents affecting business affairs

Next meeting Next meeting – 14 August 2019

Document released by the Department for Environment and Water 140 of 141 under the Freedom of Information Act 1991 Summary of actions

Action Details Meeting Responsible Status / / Item Due

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