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Linguistic Factors Contributing to the Crash of Avianca Flight 052
J. F. Oberlin University “Tell Them We are in Emergency” - Linguistic Factors Contributing to the Crash of Avianca Flight 052 COOKSON Simon アビアンカ航空52便の墜落に関わる言語的要因 -「彼らに緊急だと伝えるのだ」 桜美林大学 桜美林論考『言語文化研究』第2号 2011年3月 The Journal of J. F. Oberlin University Studies in Language and Culture, The Second Issue, March 2011 - 17 - NII-Electronic Library Service J. F. Oberlin University Keywords: airline accident, ICAO, language proficiency requirements, ‘Swiss cheese’ model 要 約 1990年1月25日、アビアンカ航空52便は、ニューヨークのジョン・F・ケネディ国際空港 へ着陸を試みたあとに、燃料切れで墜落した。いくつかの要因が墜落に関わっているが、 その中には言語的要因も含まれる。そのためにこの事故は、ICAO(国際民間航空機関)に よって、操縦士と管制官の航空英語能力の向上を、世界規模で目指すプログラムを立ち上 げる必要性を訴えるために引用された。そして、2011年3月5日より、このプログラムの適 応が開始された。本稿では、この事故を「スイスチーズ」の事故原因モデルを使って分析し た。このモデルは、Reason(1990)が提唱したもので、後にWiegmannとShappel(l 2003)に よって改定されたものである。分析結果は、言語的要因の重大性を確認するとともに、数々 の言語以外の重大要因を示唆した。特に、ストレス、疲労、文化的要因が、フライト・クルー のコミュニケーションに影響を与えたことを明らかにした。 Abstract On 25 January 1990, Avianca Flight 052 ran out of fuel and crashed after a missed approach to John F. Kennedy Airport in New York. A number of causal factors were involved in the crash, some of which were linguistic. The accident has accordingly been cited by the International Civil Aviation Organization (ICAO) in justification of a worldwide programme to improve the language proficiency of pilots and air traffic controllers that came into full effect on 5 March 2011. In this paper the accident is analysed using the ‘Swiss cheese’ model of accident causation developed by Reason (1990) and adapted by Wiegmann and Shappell (2003). The analysis shows that, while the linguistic factors were indeed significant, there were numerous non-linguistic causal factors that were also significant. Furthermore, stress, fatigue and cultural factors are all shown to have had an adverse effect on the communication performance of the flight crew. -
Understanding the Impact of Cross-Culture on Airline Pilots' Safety Performance in the Middle-East and North Africa (MENA) Region
Dissertations and Theses 10-2014 National Culture: Understanding the Impact of Cross-culture on Airline Pilots' Safety Performance in the Middle-East and North Africa (MENA) Region Shareef Abdulla Kaddas Al-Romaithi Embry-Riddle Aeronautical University - Daytona Beach Follow this and additional works at: https://commons.erau.edu/edt Part of the Aviation Safety and Security Commons Scholarly Commons Citation Al-Romaithi, Shareef Abdulla Kaddas, "National Culture: Understanding the Impact of Cross-culture on Airline Pilots' Safety Performance in the Middle-East and North Africa (MENA) Region" (2014). Dissertations and Theses. 152. https://commons.erau.edu/edt/152 This Dissertation - Open Access is brought to you for free and open access by Scholarly Commons. It has been accepted for inclusion in Dissertations and Theses by an authorized administrator of Scholarly Commons. For more information, please contact [email protected]. NATIONAL CULTURE: UNDERSTANDING THE IMPACT OF CROSS- CULTURE ON AIRLINE PILOTS’ SAFETY PERFORMANCE IN THE MIDDLE-EAST AND NORTH AFRICA (MENA) REGION by Shareef Abdulla Kaddas Al-Romaithi A Dissertation Submitted to the College of Aviation in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in Aviation Embry-Riddle Aeronautical University Daytona Beach, Florida October 2014 ABSTRACT Researcher: Shareef Abdulla Kaddas Al-Romaithi Title: NATIONAL CULTURE: UNDERSTANDING THE IMPACT OF CROSS-CULTURE ON AIRLINE PILOTS’ SAFETY PERFORMANCE IN THE MIDDLE-EAST AND NORTH AFRICA (MENA) REGION Institution: Embry-Riddle Aeronautical University Degree: Doctor of Philosophy in Aviation Year: 2014 The continuous expansion of Middle Eastern airlines has created a pilot shortage. Since the local pilot population in the Middle East is relatively small, airlines have been relying on foreign pilots to satisfy their operational requirements. -
Mitigated Speech in the Crash of Avianca Flight 052
Wright State University CORE Scholar International Symposium on Aviation International Symposium on Aviation Psychology - 2015 Psychology 2015 ‘We Need Priority Please’ Mitigated Speech in the Crash of Avianca Flight 052 Simon Cookson Follow this and additional works at: https://corescholar.libraries.wright.edu/isap_2015 Part of the Other Psychiatry and Psychology Commons Repository Citation Cookson, S. (2015). ‘We Need Priority Please’ Mitigated Speech in the Crash of Avianca Flight 052. 18th International Symposium on Aviation Psychology, 578-583. https://corescholar.libraries.wright.edu/isap_2015/9 This Article is brought to you for free and open access by the International Symposium on Aviation Psychology at CORE Scholar. It has been accepted for inclusion in International Symposium on Aviation Psychology - 2015 by an authorized administrator of CORE Scholar. For more information, please contact [email protected]. ‘WE NEED PRIORITY PLEASE’ MITIGATED SPEECH IN THE CRASH OF AVIANCA FLIGHT 052 Simon Cookson J. F. Oberlin University Tokyo, Japan On 25 January 1990, Avianca Flight 052 was flying from Columbia to the United States when it crashed after a missed approach to JFK Airport in New York. The direct cause of the accident was fuel exhaustion but the NTSB investigation identified multiple causal factors. The Avianca captain, who was flying the aircraft, repeatedly instructed the first officer to notify ATC about the fuel emergency. The first officer, however, did not use the word ‘emergency’ but instead requested ‘priority’ and told ATC that the airplane was ‘running out of fuel’. Why did the first officer mitigate the captain’s instructions? This paper hypothesizes that a range of factors relating to national culture, professional culture, organizational culture and stress may have contributed to the first officer’s use of mitigated speech. -
Human Factors Industry News ! Volume XI
Aviation Human Factors Industry News ! Volume XI. Issue 24, December 13, 2015 Hello all, To subscribe send an email to: [email protected] In this weeks edition of Aviation Human Factors Industry News you will read the following stories: ★NTSB Releases Video ★Loss of Control Prevention Highlighting Importance of Update Procedural Compliance for Commercial Pilots ★Part installed upside down leads to fatal crash ★Air Asia Report: Distraction, Crew Miscommunication Led To Stall ★Fatal US Army Crashes Prompt Safety Stand-Down ★White Paper Published Prior To Indonesian Aviation Authority ★NTSB: Icing, Malfunctions Led To Report On Air Asia Accident Citation Crash Detailing History Of Rudder Problems ★And Much More Human Factors Industry News 1 NTSB Releases Video Highlighting Importance of Procedural Compliance for Commercial Pilots The National Transportation Safety Board released a nine- minute video that highlights the crucial role that procedural compliance plays in commercial aviation safety. "Aviation flight operating procedures are developed and refined to provide repeatable steps for safely flying a plane in order to minimize the risk of an accident," said NTSB Chairman Christopher A. Hart. "So it's disheartening when we learn from our investigations that the very procedures that are designed to ensure safety were deviated from, leading to a preventable accident." The video, which is primarily targeted at pilots, uses findings from seven commercial airplane accidents to show how deviations from standard operating procedures can initiate a chain of events that may lead to devastating consequences. The accidents referenced include the 2013 crashes of Asiana flight 214 in San Francisco and UPS flight 1354 in Birmingham, Alabama. -
Sound Spectrum Analysis
FSI Flight SafetySECOND QUARTER Information 2004 SECOND QUARTER 2004 Sound Spectrum Analysis Enhanced Vision Systems Communications System Safety Accidents / Incidents FSI CONTENTS To FSI Subscribers: Welcome to the sixth issue of Flight Safety Information Quarterly Journal. The jour- nal is produced in order to create safety awareness, pro- vide timely and valuable safety information, and to ulti- mately prevent accidents. I welcome contributing input, articles, and photos from the readers. Curt Lewis, P.E., CSP Published by www.fsinfo.org 3 Sound Spectrum Analysis Managing Editor Curt Lewis P.E., CSP 7 Enhanced Vision Systems [email protected] Associate Editors Erica Lush 9 Communications [email protected] Erdem Serifoglu [email protected] 13 System Safety Webmaster Randy Enberg 16 Accidents / Incidents Overview [email protected] 2 FSI Sound Spectrum Analysis (Another Investigative Technique) American Airlines Flight 587 What if we could detect the cause of aircraft How are CVR recordings analyzed? The an- damage simply by listening to the sounds re- swer: sound spectrum analysis. Sound spec- corded in the cockpit? Detecting damage to air- trum analysis is a technique that compares the craft after an accident or incident is conducted amplitudes of sounds, and plots the distribution with the help of various tools and analysis tech- on a three-dimensional graph. This type of niques. Cockpit Voice Recorder (CVR) data is a analysis depicts changes or modulations in useful tool that investigators use to obtain audio sounds, and it can pinpoint the time when these information from the cockpit during the se- changes occur. quence of flight. -
Mental Health Services Provided in the Aftermath of Aviation Disasters
MENTAL HEALTH SERVICES PROVIDED IN THE AFTERMATH OF AVIATION DISASTERS A Dissertation Presented to the Faculty of the School of Human Service Professions Widener University In Partial Fulfillment Of the Requirements for the Degree Doctor of Psychology By William Christopher Rizzo Institute for Graduate Clinical Psychology June, 2003 2 COPYRIGHT BY WILLIAM CHRISTOPHER RIZZO JUNE 2003 3 ACKNOWLEDGEMENT AND DEDICATION I would like to acknowledge the support and assistance of my dissertation committee in completing this project: Dr. Beth Howlett (Chair), Dr. Clifford DeCato, Dr. Dennis Debiak, and Dr. Virginia Brabender (Reader). Without their guidance and careful editing, the quality of this work would not have been able to shine as brightly. I also want to acknowledge the support I received from Gail Dunham, president of the National Air Disaster Alliance/Foundation and friend, who showed her generosity by creating a space within NADA/F for this research to take place. Her tireless efforts to improve air safety have been recognized by many. To Beverly, my beautiful wife, I cannot say how grateful I am to have you and Nathan in my life. Your love and understanding during this seemingly endless process has at times been the sole driving force that helped me see it through. To many more happy days for all of us. To my family, you have always been there for me and encouraged me to do my best. Your support during this time has been invaluable, and you gave it freely even when this process interfered with us having time together. 4 This dissertation is dedicated to those whose lives have been forever changed by the tragedy of an aviation disaster. -
Quayle Calls for Focus on Panama's Future PANAMA CITY, Panama (AP) Vice President Dan Quayle on Sunday Said the Issue of the U.S
Gift of the Panama Canal Museum the T pIc Times Vol. II, No. 52 Quarry Heights, Republic of Panama Jan.29,1990 Quayle calls for focus on Panama's future PANAMA CITY, Panama (AP) Vice President Dan Quayle on Sunday said the issue of the U.S. military invasion of Panama "is behind us" and that it is time to focus on the future of the Central American nation. Quayle, who traveled here with details of President Bush's $1 billion economic aid package, called the use of U.S' military force to oust Panamanian leader Manuel Antonio Noriega "a correct and courageous" decision by Bush. The invasion "will not be of long- term consequence in a negative sense," Quayle said on ABC-TV's "This Week With David Brinkley." "Obviously there are concerns, but this issue (of the invasion) is behind us. The question that we focus on is where do we go from here and how can we collectively work with this democratically elected government and their pursuit of democracy." The Bush economic recovery package includes loan guarantees through the Export-Import Bank and a variety of U.S. emergency relief assistance to help Panama pay its foreign debt, recover its economy t and help businesses and other victims VicePresidentDan Quayle andPanamanian President Guillermo Endara meet the press outside of CristoRey Church in recover from the U.S. invasion and Panama City. First Vice President Ricardo Arias (right) and 2nd Vice President Guillermo Ford (left) help field subsequent fighting. questions. (U.S. Army photo by Sgt. Fince Warner) Quayle, the highest-ranking P'nan& ian 1efense States. -
The Effects of Cultural Factors on Safety in Aviation Focusing on Asian and Western Cultures
Student Works 4-2018 The Effects of Cultural Factors on Safety in Aviation Focusing on Asian and Western Cultures Ji Yeon Song Embry-Riddle Aeronautical University, [email protected] Follow this and additional works at: https://commons.erau.edu/student-works Part of the Human Factors Psychology Commons Scholarly Commons Citation Song, J. Y. (2018). The Effects of Cultural Factors on Safety in Aviation Focusing on Asian and Western Cultures. , (). Retrieved from https://commons.erau.edu/student-works/142 This Capstone is brought to you for free and open access by Scholarly Commons. It has been accepted for inclusion in Student Works by an authorized administrator of Scholarly Commons. For more information, please contact [email protected]. THE EFFECTS OF CULTURAL FACTORS ON SAFETY IN AVIATION FOCUSING ON ASIAN AND WESTERN CULTURES by Jiyeon Song A Graduate Capstone Project Submitted to the College of Aviation, Department of Graduate Studies, in Partial Fulfillment of the Requirements for the Degree of Master of Science in Aeronautics Embry-Riddle Aeronautical University Daytona Beach, Florida April 2018 THE EFFECTS OF CULTURAL FACTORS ON SAFETY IN AVIATION FOCUSING ON ASIAN AND WESTERN CULTURES by Jiyeon Song This Graduate Capstone Project was prepared under the direction of the candidate’s Graduate Capstone Project Chair, Dr. Steven Hampton, Professor, Daytona Beach Campus, and has been approved. It was submitted to the Department of Graduate Studies in partial fulfillment of the requirements for the degree of Master of Science in Aeronautics Graduate Capstone Project: ___________________________________________ Steven Hampton, Ph.D. Graduate Capstone Project Chair ___________________________________________ Dahai Liu, M.S. -
Aerosafety World March 2009
AeroSafety WORLD FIGHTING FATIGUE Strategies for staying sharp EXCURSION IN ICELAND Fatigued crew lands poorly BIRD RADAR Feathered hazard warning BIZJET ENGINE MONITORING Maintenance input from afar SAVING THE RESCUERS SAFER HEMS OPERATIONS THE JOURNAL OF FLIGHT SAFETY FOUNDatION MARCH 2009 “Cessna is committed to providing the latest safety information to our customers, and that’s why we provide each new Citation owner with an FSF Aviation Department Tool Kit.” — Will Dirks, VP Flight Operations, Cessna Aircraft Co. afety tools developed through years of FSF aviation safety audits have been conveniently packaged for your flight crews and operations personnel. These tools should be on your minimum equipment list. The FSF Aviation Department Tool Kit is such a valuable resource that Cessna Aircraft Co. provides each new Citation owner with a copy. One look at the contents tells you why. Templates for flight operations, safety and emergency response manuals formatted for easy adaptation Sto your needs. Safety-management resources, including an SOPs template, CFIT risk assessment checklist and approach-and-landing risk awareness guidelines. Principles and guidelines for duty and rest schedul- ing based on NASA research. Additional bonus CDs include the Approach and Landing Accident Reduction Tool Kit; Waterproof Flight Operations (a guide to survival in water landings); Operator’sMEL Flight Safety Handbook; item Turbofan Engine Malfunction Recognition and Response; and Turboprop Engine Malfunction Recognition and Response. Here’s your all-in-one collection of flight safety tools — unbeatable value for cost. FSF member price: US$750 Nonmember price: US$1,000 Quantity discounts available! For more information, contact: Feda Jamous, + 1 703 739-6700, ext. -
The Effects of Safety Culture and Ethical Leadership on Safety Performance
Dissertations and Theses 7-2016 The Effects of Safety Culture and Ethical Leadership on Safety Performance Kevin O’Leary Follow this and additional works at: https://commons.erau.edu/edt Part of the Aviation Safety and Security Commons, and the Leadership Studies Commons Scholarly Commons Citation O’Leary, Kevin, "The Effects of Safety Culture and Ethical Leadership on Safety Performance" (2016). Dissertations and Theses. 201. https://commons.erau.edu/edt/201 This Dissertation - Open Access is brought to you for free and open access by Scholarly Commons. It has been accepted for inclusion in Dissertations and Theses by an authorized administrator of Scholarly Commons. For more information, please contact [email protected]. THE EFFECTS OF SAFETY CULTURE AND ETHICAL LEADERSHIP ON SAFETY PERFORMANCE by Kevin O’Leary A Dissertation Submitted to the College of Aviation in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in Aviation Embry-Riddle Aeronautical University Daytona Beach, Florida July 2016 © 2016 Kevin O’Leary All Rights Reserved ABSTRACT Researcher: Kevin O’Leary Title: THE EFFECTS OF SAFETY CULTURE AND ETHICAL LEADERSHIP ON SAFETY PERFORMANCE Institution: Embry-Riddle Aeronautical University Degree: Doctor of Philosophy in Aviation Year: 2016 This dissertation investigated the effects of safety culture and ethical leadership on safety performance in Fractional jet pilots in the United States. The primary objective was to develop a well-fitted model linking these constructs. A composite survey instrument was developed from instruments previously validated in the literature. There were 305 complete and valid responses from Fractional pilots. The hypothesized factor structure consisted of seven factors. -
Risk of Inadequate Human-Computer Interaction
Evidence Report: Risk of Inadequate Human-Computer Interaction Kritina Holden, Ph.D. Lockheed Martin, NASA Johnson Space Center Neta Ezer, Ph.D. Futron Corporation, NASA Johnson Space Center Gordon Vos, Ph.D. Wyle Life Sciences, NASA Johnson Space Center Human Research Program Space Human Factors and Habitability Approved for Public Release: June 13, 2013 National Aeronautics and Space Administration Lyndon B. Johnson Space Center Houston, Texas TABLE OF CONTENTS I. RISK OF INADEQUATE HUMAN-COMPUTER INTERACTION ....... 3 II. EXECUTIVE SUMMARY .................................................................. 3 III. INTRODUCTION .............................................................................. 4 A. Risk Statement ............................................................................................................... 4 B. Risk Overview ................................................................................................................ 4 C. Dependencies & Interrelationships with other Risks ................................................. 6 D. Levels of Evidence .......................................................................................................... 7 IV. EVIDENCE ....................................................................................... 8 A. Contributing Factor 1: Requirements, Policies, and Design Processes .................... 9 B. Contributing Factor 2: Informational Resources/Support ...................................... 12 C. Contributing Factor 3: Allocation of Attention -
Aviation English for Flight Training
Aviation English for Flight Training Jennifer Roberts Aviation English Specialist College of Aeronautics Embry-Riddle Aeronautical University, Worldwide Embry-Riddle Aeronautical University • Fully-accredited, independent, non-profit university • Three campuses: Daytona Beach, Florida, Prescott, Arizona, and Worldwide • 32,000 students • Oldest (1926) and most prestigious aviation-related university in the world • More than 70 undergraduate and graduate degrees + Professional Education Worldwide Campus: • 130 campuses all over the world • Classroom-based, real-time virtual classrooms, online Jennifer Roberts • MA Applied Linguistics and ESL, Georgia State University • Teaching Experience: • Three university Intensive English Programs (IEPs) • Tsinghua University (China) • Guangzhou University (China) • University of Mataram (Indonesia) • Embry-Riddle Aeronautical University • Aviation English Specialist: design and teach programs for aviation English both locally and worldwide Today’s Agenda 1. Define aviation English 2. Explore an accident 3. Expand our definition of aviation English 4. Aviation English for Flight Training 5. Other ERAU aviation English programs What is Aviation English? Radiotelephony “While ICAO standardized phraseology has been developed to cover many circumstances, it cannot address all pilot and controller communication needs.” - ICAO Document 9835 Avianca 52: 1990 • Bogotá New York • Boeing 707 • Ran out of fuel on approach to JFK (three holding patterns) • 65 of 149 passengers, and 8 of 9 crew members, were killed • 73 total fatalities • National Transportation Safety Board (NTSB): emergency was not declared properly and ATC did not understand how serious the problem was Avianca 52: 1990 “Twice in these moments, the crew told controllers that they were running low on fuel. But they did not declare an emergency, nor did they object to their newly assigned route, which although it was a tighter circle than the first approach, still took them out over the Long Island Sound.