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111264.qxd:Layout 1 4/5/11 9:30 AM Page 1 m a h

• t n e

… (with a) (one)… B •

a dish best served cold n h E o E • J y

Sweet Revenge b Up Hatco’s • y

Greenwich Village, New York, USA h p

• a r g o t ® • arlo Scott always wanted her own business – but o TRADE EXHIBITIONS M h p A Newsletter for the Foodservice Industry from 100% Employee Owned – Spring 2011, No. 39 • took years before she would realize that that business e g would be New York’s first (and, so far, only) cupcake, beer, and wine bar. “Luckily a long n Wall Mounted • e April 2011 v M April 2011 ® e M and frustrating path in the corporate world had provided me with two important necessities: R Breakfast, Lunch, and Dinner in the “Big House”

• t strategic marketing skills and a desire to leave.” After nearly two years of late-night and e e

• • Seoul Food & Hotel 2011 w weekend baking for friends, she opened the doors to her Sweet Revenge in July 2008. S Thermo-Finisher by David Rolston April 26 - 29 • It’s now one of the most unique and best-known bistros in NYC’s West Village. President and CEO

I Korean International

I hen your appetizers, soups, or entrees demand a “finishing touch” • “At first, the restaurant had a split personality: coffee and cupcakes W Exhibition Center that’s just right, call on the quality and versatility of Hatco’s Wall • by day; cupcakes, beer and wine by night.” Within a couple of Seoul, South Korea Mounted Thermo-Finisher! • months, Marlo realized the common thread: “Customers sought both sweets and drinks for the same reasons – indulgence; a getaway Plate-activated technology combines with instant-on heat to melt cheese The Wall Mounted Thermo-Finisher’s brackets attach easily and safely • from the everyday. So, I took it one step further and started pairing the cupcakes with faster than ever on sandwiches, prepare appetizers, and much more, to any heat-protected wall, and provide a convenient flue bypass system. n

May 2011 o • May 2011 s i r T specific wines and beers.” The unique concept of pairing, for example, a pumpkin spice before! The actuator-controlled rack system turns up the heat to Or, if you prefer, a countertop conversion kit is available as an accessory. T t seems a stretch to jump from bread and P e

Kids t • I cupcake with an Italian Pinot Grigio, took off as soon as the menu was debuted for customers. a customizable pre-set temperature, turning off when the product is And bring a bit of color to your kitchen with side panels available in a t

• HOFEX water to pancakes and peanut butter. But, S

• removed. This can save up to 50% in energy costs over common gas powdercoated Designer colors of Black or Warm Red to accent the m

“I know I make a damn good cupcake and have amazing imported beers and wines. I’ve o if you trace the history of the foods served s May 11 - 14 rom birth to about age18, they define l fired models which run constantly. The Wall Mounted Thermo-Finisher Thermo-Finisher’s stainless steel construction. F o • F always been focused, but I’ve also kept an open mind about the evolution of my business a major portion of your life. Then they to prisoners, from the twelfth century into the f Hong Kong Convention & is also available with bottom heating elements to add a new dimension o y • based on what my patrons want.” In the fall of 2010, she expanded her weekend menu Now you can save counter space and energy while preparing your are gone. But sometimes they come back. twenty-first, that’s just what you’d find! The s e

Exhibition Centre t in rethermalizing products, searing meats, or melting cheese. r to meet the neighborhood demand for a unique brunch spot – and she’ll soon roll out a new product for a table presentation that “finishes” on a “high” note. For first larger-scale prisons were built to house u • o Hong Kong The relationship between parents and c o lunch menu to help herself “stay busy all day” during the week. adjustable t

W The Thermo-Finisher’s three bays of instant-on heat are more information on Hatco’s Wall Mounted Thermo-Finisher, contact England’s criminals – those convicted of o W • Booth #1B-622 children – at any age – is a continuously h in element output and plate height, as well as offering removable your Hatco representative, or visit www.hatcocorp.com today! I anything from misdemeanors to murder – P • Marlo believes in the old adage that “living well is the best revenge.” evolving and generally unpredictable dividers to accommodate larger pans and products. 6 during the reign of Henry II, and their operation • National Restaurant Loving what you do in a career you never saw coming? Well journey. It is a process of mutual education, • and intent remained largely unchanged for in Folsom, California, is Association Show that’s just the icing on the cupcake. For more information, see shared joys, frustration, and, most • I nearly 700 years: dirt beds and strict rations. relatively similar to serving May 21 - 24 www.sweetrevengenyc.com. importantly, love. As the parents of two • In the eighteenth century, however, the social other large populations, such as schools and Chicago, IL, USA young men – one currently in college and O 4 cupcakes theories of Jeremy Bentham changed the focus hospitals. The most efficient way to cater to O Makes 2 • pcakes Booth #2408 Pure Cu the other about to graduate high school – edients: of prisons from mere housing to rehabilitation, large crowds is, and perhaps always will be, • Ingr my wife, Kay, and I have done our best to Buttercream frosting and the modern prison system was born. cafeteria style. “There are some big differences Cupcakes provide the encouragement and guidance • /4 cups (296 ml) unsalted butter, • Thaifex - World of (237 ml) unsalted butter, 1-1 (Interestingly, America’s first “penitentiary” from other cafeterias, though,” explains Laurie 1 cup room temperature that will hopefully assist them in making room temperature • Food ASIA l) vegetable shortening was built in Philadelphia in 1790 – and Maurino. Laurie is the Departmental Food l) sugar 6 Tbs (90 m the right life choices. Along the way, we 2 cups (473 m s’ sugar comes from the Quakers who founded it upon • May 25 - 29 10 cups (2.36 liters) confectioner Administrator for the entire California 5 extra large eggs have come to appreciate the lesson that 2 cup (118 ml) milk the belief that self-examination and penitence Department of Corrections and Rehabilitation H IMPACT Exhibition Centre ising cake flour 1/ H • 3 cups (710 ml) self-r all parents learn: your children are 2 Tbs (30 ml) vanilla extract Bangkok, Thailand 1 cup (237 ml) buttermilk were the keys to a reformed life.) (CDCR). She plans and oversees menus for • (preferably Mexican) individuals, separate and distinct from 5 ml) Mexican vanilla extract 33 prisons including Folsom and San Quentin – 3 Tbs (4 their parents and have their own interests Today there are more than 2.5 million people • Demerara sugar, for sprinkling and as she points out, “It looks a lot like what and talents. In our case, our older son, in the American prison system, and every one • Instructions: you see in the movies, with some subtle but ted with a paddle attachment, beat together Alex, is studying to be a classical of them is entitled to – and receives – three Buttercream frosting: In the bowl of an electric mixer fit important differences.” • nd vanilla, continually beating to r and shortening. Add sugar slowly, followed by milk a trombonist, while his younger brother, nutritional meals per day. It’s a challenge to S butte S • combine. Set aside. Kyler, is considering a career in video serve – and sometimes, to eat – but it sure One of those differences is the anonymity nty-four 5-1/2" by 5-1/2" (14 cm by 14 cm) beats a slice of bread and a tin cup! maintained between the prisoners serving the • s: Preheat oven to 325°F (162°C). Cut out twe game design. Yet as different as both are

Cupcake d muffin cup so the edges

ent paper. Fit each square of parchment into a standar from each other, there are commonalities food, and those receiving it. Laurie talks about ed t Reques ce vi er S n ur uares of parchm Ret • sq Hittin’ the Chow Line stick out from the muffin cup; set aside. that they share as members of our family the need for cutting down on favoritism: “It’s • Perhaps unsurprisingly, the logistics of serving

achment, beat butter until softened. With

In the bowl of an electric mixer fitted with a paddle att and of society. a blind service – pre-loaded trays are passed A S U the 5,000 or so inmates at Folsom State Prison • ined. Change to low speed

on medium, add eggs and sugar; beat until well comb

the mixer prepared muffin cups Please see “Big House” on page 4 0500 53234- WI waukee, l e parts, alternating with buttermilk. Stir in vanilla. Fill Mi Younger parents especially tend to

• and add flour in thre nsfer

r muffin tins to oven and bake for 20 to 25 minutes. Tra overestimate the amount of influence 340500 ox B . .O three -quarters full with batter. Transfe P “Hot Topics” is produced by • ely in muffin cups. food for thought...... 1,5 specialty of the house...... 3 to a wire rack and let cupcakes cool complet that they can bring to bear on their child’s the HATCO CORPORATION. T•his issue of Hot Topics a thin layer of buttercream. Fill a disposable life. They feel that with proper guidance When cupcakes are cool, frost the top of each one with spotlight...... 1,4,5 product profile...... 6 Edited by Bette Leque. corating tip with remaining buttercream. Pipe three h•as been printed on pastry bag fitted with a 3/4-inch St.-Honore de they can help mold tastes, inclinations, To reach Bette or to be added n the last. Sprinkle with demerara sugar All About Al-Halal...... 2 aves on top of each cupcake, each slightly smaller tha and behaviors in ways that they consider to the mailing list, phone • recycled paper w and serve. A Letter from Billy Booster ...2 414-615-2270 w• ith non-petroleum inks. of Principato Pinot Noir, or or e-mail her at weet Revenge experience,” pair cupcakes with a glass For the full “S I 3 Please see “food for thought” on page 5 SHOWTIME...... 3 [email protected] • with a glass of Pauwel Kwak, an amber Belgian beer.

• Job #: 111264 C M Y K Date: 03/31/11 Op: NMC Version: Hatco Hot Topics #39 3_17_11 w/changes Size: 25.4375” x 11 111264.qxd:Layout 1 4/5/11 9:30 AM Page 2

Exceptional Diets “Big House” from page 1 A Letter from through the line again.” Prison units often Celeste is especially centered in things culinary Like all food operations with a wide range of The Future of an Old System allow inmates to eat in shifts or groups of since she and a group of fellow inmates at clientele, the prison system must cater to Perhaps more than any other foodservice 50-75 at a time, and it’s important to keep Mountain View recently released a cookbook a variety of dietary needs. As early as institution, prisons are highly subject to the ll bout l-Halal Billy Booster 15 years ago, the CDCR went pork-free, a a a the line moving. Because of the need for about preparing your own food “on the pressure of feeding a large population while speed, restrictions are also placed on how inside,” entitled From the Big House to Your and today it has vegetarian options and keeping costs as low as possible. Laurie and

iners with dietary restrictions are n o much time the prisoners have to spend in the House. In it, Celeste, Louanne Larson, Trenda substitutions for Islamic or halal-focused D s the CDCR, however, are succeeding: “Even i r

u“sually thought of as mere exceptions,” P dining hall. Most units have a 20-minute Kemmerer, Barbara Holder, Tina Cornelius, inmates, who carry a special card to show e with meals that address dietary restrictions t a

says Maria Omar, “but they can also prove t S get-in, get-out rule for mealtime. Part of that and Ceyma Bina compiled over two hundred at the tray window. According to Laurie, and meet the daily food guidelines, we

to be a valuable and demographic m o

s rule is based in service time, and part is the recipes for foods from “outside” using “We are not short order cooks and do not l operate at a cost of about $3 per day per o

in a restaurant’s customer base.” Maria is F

f social culture. ingredients available at prisons’ other cater to meal preferences – but in legitimate prisoner – or roughly a dollar a meal. I’m o

from the Islamic Food and Nutrition Council y

s food source, the commissary or “canteen.” cases and for religious or allergenic reasons,

e not sure it’s possible to do it for much less t of America (IFANCA), and part of her job r u we need to accommodate people. These o In Celeste’s eyes, “the selection is very than that.” n c

is highlighting to foodservice operators that o s o i t folks are already in prison – the food is not r limited at the commissary. It’s comparable o P “there are more than nine million Muslim h With an eye to the future, Laurie continually P e Hello again, friends! Hopefully spring is t to something like a small convenience intended as an added punishment.” a t

diners in America, and they are largely S reassesses the menus and hopes to one day just around the corner, and as a big fan store outside. But necessity is the mother m

out through a window, so no one gets o have more vegan-ready meal possibilities – In the twelfth century, “freshness” might have affluent, educated professionals – not an s l

of water, I, for one, cannot wait for o of invention.” for any restaurant to offer halal options.” any more or any less when their cellmate F ? audience to be taken lightly.” f “Because, really, that’s a simple way to solve meant, “how stale is this bread ” And while

the April showers it will bring! Speaking o

is working in the kitchen. Inmates are y The cookbook offers small-portion recipes Maria points out that “some of the most s a lot of allergy, religious, and health-based prison food is no picnic, it’s a testament to e of spring, I’m sure some of you are t IFANCA is a non-profit organization that r mainstream products, including Kraft extremely particular about it, and as little as u for such down-home delights as Stuffed needs in an efficient way.” the evolution of both human rights and o certifies and promotes halal (permitted) ® wondering about the “blossoming” romance c o n cheeses, Tabasco sauce, Heinz ketchup, two extra ounces of peanut butter can make t Peppers, Scalloped Potatoes, and Chocolate institutional foodservice that today’s prisoners o o

I mentioned in my last letter. Well, I’m s As for how Celeste and her friends might h products in everything from i r the difference between a smooth breakfast P Cheesecake – all made using things like and Carole’s Cheesecake, are halal-certified P can butter that bread – allergies allowing –

not one to kiss and tell, but Tina Toaster e like to see things change: “It’s all canned foodservice to packing materials, t

saltine crackers, seasoning packets, and a by IFANCA. Many restaurants already own time and someone causing a scene.” t with peanut butter. taking as their certification and I have been warming up to each other “Aside from the yard, the dining hall is one S vegetables here, so I’d love a fresh salad

a lot of halal ingredients.” powdered milk. Celeste is clear that the m o

For just this reason, most of the foods come of the only places where inmates spend s symbol the Crescent ‘M’. pretty well since fall. We had a great l more than anything. Every Christmas and From more information on the cookbook, go recipes “can’t compare to real food from the o F

In order to go the extra step – and potentially Valentine’s Day dinner of toaster strudel, from large-scale food contractors and are time in large groups. And honestly, large f Thanksgiving everyone gets an apple and to justicedenied.org/fromthebighouse.html. I After a successful seminar at last year’s NRA outside, but being able to make something o y see that extra business – operators have only toad-in-the-hole and boiled vegetables. then portioned out in single servings. It’s groups are not a good idea for most prison s an orange but, in general, freshness is the e t show, they’ve seen interest in halal increase yourself, especially something delicious, is r u

to spend a little time considering their food (My Tina sure loves her breakfast foods!) also easier from a logistical standpoint: “It populations. Just like in the movies, the o missing ingredient to all our food.” in a wide range of dining settings, including a small exercise of freedom in itself.” c o sources. “It may mean changing vendors to We also took a romantic cruise – and simplifies tray preparation for the kitchen disturbances often start in the mess hall.” t o

restaurants, catering, and even frozen dinners. Celeste and her friends routinely skip h halal-approved butchers,” Maria notes, we’re hoping to get to Door County, workers.” As a result, the menu can sometimes On rare occasions, those ‘disturbances’ P the dining hall, in fact, in favor of cooking The Basics “or simply checking for the Crescent ‘M’ on Wisconsin, when the weather warms up. sound like a precise scientific experiment. can be intentional. For example, it was in their commissary creations. “food for thought” First, a quick language lesson. Halal is Arabic ingredients they’re adding to already-pork-free I hear they have some great fish boils, A sample menu for a typical weekday Folsom Prison’s Dining Hall #2 (see photo from page 1 for “allowed” or “permitted,” and its opposite products.” Such minor adjustments can and I’d love to lend a heating hand! breakfast may include: 4 ounces of 100% above) where music legend Johnny Cash Shopping at the commissary is possible worthwhile. As their children grow, parents which indeed they were. The result was person to detect, from pauses or vocal haram means “not allowed or permitted.” make your current menu halal-ready with Another exciting event in recent months fruit juice, 6 ounces of cracked wheat cereal, performed his infamous prison concerts through accounts set up for inmates, into understand that while they may be the major a serious divide that could take years, inflections, what the other individual is These words (along with mashbooh, which little change in the back of the house. was the hugely successful fundraiser three 4" pancakes, 2 ounces of syrup (diet back in 1968, singing “Folsom Prison which friends and family can deposit funds. influence, they’re only one of many. Friends, if ever, to heal. feeling, as well as what they’re saying. syrup optional), 2 ounces of peanut butter or Blues” to hundreds of inmates. It offers foods, toiletries, and even small school, the media, the community, music, means “doubtful or questionable”) make up In the front of the house, the needs are for the Second Harvest Food Bank of Despite the fact that parents and children With more information than ever to sift through sausage (depending on religious dietary appliances. Many of the recipes in the and multiple other elements all play a part. the basic vocabulary of foods in an Islamic twofold: 1) know and promote your halal Central Florida. Hundreds of loyal Hatco Making the Best of Things today are much more likely to have shared and more tools at our disposal, it is sometimes diet. Halal food contains no pork or pork restrictions) and 8 ounces each of nonfat cookbook call for the use of a small hot pot, Likewise, the exposure to all of these elements products, and 2) educate your staff to do the customers, representatives and employees As any foodservice common life experiences, I still fear the difficult to find the time and the opportunity to by-products, no alcohol, and if it’s beef or milk and coffee. which can warm liquids to below boiling, that only comes through having children, same. “Once you’re determined which of took part by purchasing commemorative professional will possibility of a future generation gap. talk at length – especially with our children. chicken, it must have been slaughtered in for safety reasons. (Speaking of safety, the broadens our own horizons and deepens your products are or can be halal,” Maria t-shirts for the Hatco Appreciation Party tell you, though, Ironically, the next one might well be caused If we are going to remain a part of their lives an Islamic fashion. Mashbooh becomes commissary also offers replacement sporks – our understanding. advises, “promote them on your menu with at NAFEM 2011, and raised over $3000 efficiency and by communication devices. Although people and a resource for them and their children in a useful word in the case of enzymes, a hybrid spoon/fork – for those inmates the Crescent ‘M’ or a notation.” And just as for a great cause! A big “thank you” speed can mean We are fortunate in that our children’s lives of all generations utilize such modern tools the time to come, it is essential that we make emulsifiers, colors, flavorings, and other who fail to carefully clean and take care cooks, servers, and other employees routinely to all who helped stock the shelves a sacrifice in taste – and educational experiences are not all that as phones and e-mail, the rapid that time. I don’t think there is anything more things added to processed foods. Being of the one all-purpose utensil issued to them receive training in addressing food allergies, of Second Harvest! and food service different from our own. The first generation proliferation and evolution of technology rewarding than listening to a young person careful about processed foods is the simplest by the prison.) or diners with kosher needs, teach them also For more Billy Booster adventures, as well is no guarantee of of so-called Baby Boomers, who experienced has resulted in young people who are much express their thoughts and feelings and to step a foodservice operator can take in to answer halal questions. as up-to-date industry info and jokes to food quality. Celeste Meeting the Needs their teenage years in the1960s and ‘70s, more fluent in and receptive to the new realize that in some ways, both hidden and preparing to offer halal items on their menu. According to Maria, “There’s nothing “boost” your mood, follow me on Facebook, Photo courtesy of Folsom State Prison Johnson, for example – of the Many lived through what was a very real “generation media than their parents. obvious, you contributed to their development. gap.” Because of the Depression and the Halal Foodservice mashbooh about this: halal customers are Twitter, or my blog on Hatco’s website! Three Squares a Day, an inmate at Mountain For whatever complaints the prisoners have As convenient and effective as electronic Second World War, many of their parents “Dining out can be challenging in some places, a large, loyal group. Serving them can I hope to hear from you, soon! On the Go View Unit prison in Gatesville, Texas – about food quality, Laurie at the CDCR would communication can be, I personally continue Sincerely, were older when they married and had for a Muslim customer,” Maria cautions. “The even do restaurants a good service on Best, At Folsom, as at other facilities, the name of points out that the 20-minute rule can make like to point out that it’s all part of a balanced to prize the ability to speak one-on-one with children. Though they insisted that their default is to choose a vegetarian dish, but their bottom line.” the game is efficiency. According to Laurie, dining problematic, especially when the diet. Calling on her dietitian’s experience, other people. While e-mails and text messages children go to college (something that many even then, customers want to be sure that the “Usually, brown bag lunches are handed kitchen is staffed by non-professionals. Too she aims for “a target of 2900 calories are normally limited to a single subject or For further information, go to “ Billy” of them had never experienced), they became David Rolston food is halal.” As a result, most of the halal out with breakfast, so the inmates can eat often “the food comes out piping hot, or still per day, with 30% fat content and just an exchange that must proceed in a linear http://www.ifanca.org/halal/. I [email protected] upset at the changes education made. The [email protected] foods one can find in mainstream dining when and where they choose. That also half-frozen,” she says, “and 20 minutes is 4 grams of sodium. Say what you will, manner, live conversation is much freer and sons and daughters, likewise, would regard venues are, logically, in Middle-Eastern and saves us from that middle meal service, and hardly enough time to let it cool down, or it’s ‘heart healthy.’ And that’s not even likely to move out from the original subject. other Islamic ethnic restaurants. “But it’s easy from asking everyone to come back and go defrost – it’s barely enough time to eat.” exercising our vegetarian option.” the parents as people from another world, 2 4 Also, there is a subtlety that enables one 5

Job #: 111264 C M Y K Date: 04/5/11 Op: NMC/JL Version: Hatco Hot Topics #39 3_17_11 w/changes Size: 25.4375” x 11 111264.qxd:Layout 1 4/5/11 9:30 AM Page 1 m a h

• t n e

… (with a) (one)… B •

a dish best served cold n h E o E • J y

Sweet Revenge b Up Hatco’s • y

Greenwich Village, New York, USA h p

• a r g o

t ® • arlo Scott always wanted her own business – but it o TRADE EXHIBITIONS M h p A Newsletter for the Foodservice Industry from 100% Employee Owned – Spring 2011, No. 39 • took years before she would realize that that business e g

would be New York’s first (and, so far, only) cupcake, beer, and wine bar. “Luckily a long n Wall Mounted • e April 2011 v M April 2011 ® e M and frustrating path in the corporate world had provided me with two important necessities: R Breakfast, Lunch, and Dinner in the “Big House”

• t strategic marketing skills and a desire to leave.” After nearly two years of late-night and e e

• • Seoul Food & Hotel 2011 w weekend baking for friends, she opened the doors to her Sweet Revenge in July 2008. S Thermo-Finisher by David Rolston April 26 - 29 • It’s now one of the most unique and best-known bistros in NYC’s West Village. President and CEO

I Korean International

I hen your appetizers, soups, or entrees demand a “finishing touch” • “At first, the restaurant had a split personality: coffee and cupcakes W Exhibition Center that’s just right, call on the quality and versatility of Hatco’s Wall • by day; cupcakes, beer and wine by night.” Within a couple of Seoul, South Korea Mounted Thermo-Finisher! • months, Marlo realized the common thread: “Customers sought both sweets and drinks for the same reasons – indulgence; a getaway Plate-activated technology combines with instant-on heat to melt cheese The Wall Mounted Thermo-Finisher’s brackets attach easily and safely • from the everyday. So, I took it one step further and started pairing the cupcakes with faster than ever on sandwiches, prepare appetizers, and much more, to any heat-protected wall, and provide a convenient flue bypass system. n

May 2011 o • May 2011 s i r T specific wines and beers.” The unique concept of pairing, for example, a pumpkin spice before! The actuator-controlled rack system turns up the heat to Or, if you prefer, a countertop conversion kit is available as an accessory. T t seems a stretch to jump from bread and P e

Kids t • I cupcake with an Italian Pinot Grigio, took off as soon as the menu was debuted for customers. a customizable pre-set temperature, turning off when the product is And bring a bit of color to your kitchen with side panels available in a t

• HOFEX water to pancakes and peanut butter. But, S

• removed. This can save up to 50% in energy costs over common gas powdercoated Designer colors of Black or Warm Red to accent the m

“I know I make a damn good cupcake and have amazing imported beers and wines. I’ve o if you trace the history of the foods served s May 11 - 14 rom birth to about age18, they define l fired models which run constantly. The Wall Mounted Thermo-Finisher Thermo-Finisher’s stainless steel construction. F o • F

always been focused, but I’ve also kept an open mind about the evolution of my business a major portion of your life. Then they to prisoners, from the twelfth century into the f Hong Kong Convention & is also available with bottom heating elements to add a new dimension o y • based on what my patrons want.” In the fall of 2010, she expanded her weekend menu Now you can save counter space and energy while preparing your are gone. But sometimes they come back. twenty-first, that’s just what you’d find! The s e

Exhibition Centre t in rethermalizing products, searing meats, or melting cheese. r to meet the neighborhood demand for a unique brunch spot – and she’ll soon roll out a new product for a table presentation that “finishes” on a “high” note. For first larger-scale prisons were built to house u • o Hong Kong The relationship between parents and c o lunch menu to help herself “stay busy all day” during the week. adjustable t

W The Thermo-Finisher’s three bays of instant-on heat are more information on Hatco’s Wall Mounted Thermo-Finisher, contact England’s criminals – those convicted of o W • Booth #1B-622 children – at any age – is a continuously h in element output and plate height, as well as offering removable your Hatco representative, or visit www.hatcocorp.com today! I anything from misdemeanors to murder – P • Marlo believes in the old adage that “living well is the best revenge.” evolving and generally unpredictable dividers to accommodate larger pans and products. 6 during the reign of Henry II, and their operation • National Restaurant Loving what you do in a career you never saw coming? Well journey. It is a process of mutual education, • and intent remained largely unchanged for in Folsom, California, is Association Show that’s just the icing on the cupcake. For more information, see shared joys, frustration, and, most • I nearly 700 years: dirt beds and strict rations. relatively similar to serving May 21 - 24 www.sweetrevengenyc.com. importantly, love. As the parents of two • In the eighteenth century, however, the social other large populations, such as schools and Chicago, IL, USA young men – one currently in college and O 4 cupcakes theories of Jeremy Bentham changed the focus hospitals. The most efficient way to cater to O Makes 2 • pcakes Booth #2408 Pure Cu the other about to graduate high school – edients: of prisons from mere housing to rehabilitation, large crowds is, and perhaps always will be, • Ingr my wife, Kay, and I have done our best to Buttercream frosting and the modern prison system was born. cafeteria style. “There are some big differences Cupcakes provide the encouragement and guidance • /4 cups (296 ml) unsalted butter, • Thaifex - World of (237 ml) unsalted butter, 1-1 (Interestingly, America’s first “penitentiary” from other cafeterias, though,” explains Laurie 1 cup room temperature that will hopefully assist them in making room temperature • Food ASIA l) vegetable shortening was built in Philadelphia in 1790 – and Maurino. Laurie is the Departmental Food l) sugar 6 Tbs (90 m the right life choices. Along the way, we 2 cups (473 m s’ sugar comes from the Quakers who founded it upon • May 25 - 29 10 cups (2.36 liters) confectioner Administrator for the entire California 5 extra large eggs have come to appreciate the lesson that 2 cup (118 ml) milk the belief that self-examination and penitence Department of Corrections and Rehabilitation H IMPACT Exhibition Centre ising cake flour 1/ H • 3 cups (710 ml) self-r all parents learn: your children are 2 Tbs (30 ml) vanilla extract Bangkok, Thailand 1 cup (237 ml) buttermilk were the keys to a reformed life.) (CDCR). She plans and oversees menus for • (preferably Mexican) individuals, separate and distinct from 5 ml) Mexican vanilla extract 33 prisons including Folsom and San Quentin – 3 Tbs (4 their parents and have their own interests Today there are more than 2.5 million people • Demerara sugar, for sprinkling and as she points out, “It looks a lot like what and talents. In our case, our older son, in the American prison system, and every one • Instructions: you see in the movies, with some subtle but ted with a paddle attachment, beat together Alex, is studying to be a classical of them is entitled to – and receives – three Buttercream frosting: In the bowl of an electric mixer fit important differences.” • nd vanilla, continually beating to r and shortening. Add sugar slowly, followed by milk a trombonist, while his younger brother, nutritional meals per day. It’s a challenge to S butte S • combine. Set aside. Kyler, is considering a career in video serve – and sometimes, to eat – but it sure One of those differences is the anonymity nty-four 5-1/2" by 5-1/2" (14 cm by 14 cm) beats a slice of bread and a tin cup! maintained between the prisoners serving the • s: Preheat oven to 325°F (162°C). Cut out twe game design. Yet as different as both are

Cupcake d muffin cup so the edges

ent paper. Fit each square of parchment into a standar from each other, there are commonalities food, and those receiving it. Laurie talks about ed t Reques ce vi er S n ur uares of parchm Ret • sq Hittin’ the Chow Line stick out from the muffin cup; set aside. that they share as members of our family the need for cutting down on favoritism: “It’s • Perhaps unsurprisingly, the logistics of serving

achment, beat butter until softened. With

In the bowl of an electric mixer fitted with a paddle att and of society. a blind service – pre-loaded trays are passed A S U the 5,000 or so inmates at Folsom State Prison • ined. Change to low speed

on medium, add eggs and sugar; beat until well comb

the mixer prepared muffin cups Please see “Big House” on page 4 0500 3234- 5 WI waukee, l e parts, alternating with buttermilk. Stir in vanilla. Fill Mi Younger parents especially tend to

• and add flour in thre nsfer

r muffin tins to oven and bake for 20 to 25 minutes. Tra overestimate the amount of influence 340500 ox B . .O three -quarters full with batter. Transfe P “Hot Topics” is produced by • ely in muffin cups. food for thought...... 1,5 specialty of the house...... 3 to a wire rack and let cupcakes cool complet that they can bring to bear on their child’s the HATCO CORPORATION. T•his issue of Hot Topics a thin layer of buttercream. Fill a disposable life. They feel that with proper guidance When cupcakes are cool, frost the top of each one with spotlight...... 1,4,5 product profile...... 6 Edited by Bette Leque. corating tip with remaining buttercream. Pipe three h•as been printed on pastry bag fitted with a 3/4-inch St.-Honore de they can help mold tastes, inclinations, To reach Bette or to be added n the last. Sprinkle with demerara sugar All About Al-Halal...... 2 aves on top of each cupcake, each slightly smaller tha and behaviors in ways that they consider to the mailing list, phone • recycled paper w and serve. A Letter from Billy Booster ...2 414-615-2270 w• ith non-petroleum inks. of Principato Pinot Noir, or or e-mail her at weet Revenge experience,” pair cupcakes with a glass For the full “S I 3 Please see “food for thought” on page 5 SHOWTIME...... 3 [email protected] • with a glass of Pauwel Kwak, an amber Belgian beer.

• Job #: 111264 C M Y K Date: 03/31/11 Op: NMC Version: Hatco Hot Topics #39 3_17_11 w/changes Size: 25.4375” x 11 111264.qxd:Layout 1 4/5/11 9:30 AM Page 2

Exceptional Diets “Big House” from page 1 A Letter from through the line again.” Prison units often Celeste is especially centered in things culinary Like all food operations with a wide range of The Future of an Old System allow inmates to eat in shifts or groups of since she and a group of fellow inmates at clientele, the prison system must cater to Perhaps more than any other foodservice 50-75 at a time, and it’s important to keep Mountain View recently released a cookbook a variety of dietary needs. As early as institution, prisons are highly subject to the ll bout l-Halal Billy Booster 15 years ago, the CDCR went pork-free, a a a the line moving. Because of the need for about preparing your own food “on the pressure of feeding a large population while speed, restrictions are also placed on how inside,” entitled From the Big House to Your and today it has vegetarian options and keeping costs as low as possible. Laurie and

iners with dietary restrictions are n o much time the prisoners have to spend in the House. In it, Celeste, Louanne Larson, Trenda substitutions for Islamic or halal-focused D s the CDCR, however, are succeeding: “Even i r

u“sually thought of as mere exceptions,” P dining hall. Most units have a 20-minute Kemmerer, Barbara Holder, Tina Cornelius, inmates, who carry a special card to show e with meals that address dietary restrictions t a says Maria Omar, “but they can also prove t S get-in, get-out rule for mealtime. Part of that and Ceyma Bina compiled over two hundred at the tray window. According to Laurie, and meet the daily food guidelines, we to be a valuable and faithful demographic m o

s rule is based in service time, and part is the recipes for foods from “outside” using “We are not short order cooks and do not l operate at a cost of about $3 per day per o

in a restaurant’s customer base.” Maria is F

f social culture. ingredients available at prisons’ other cater to meal preferences – but in legitimate prisoner – or roughly a dollar a meal. I’m o

from the Islamic Food and Nutrition Council y

s food source, the commissary or “canteen.” cases and for religious or allergenic reasons,

e not sure it’s possible to do it for much less t of America (IFANCA), and part of her job r u we need to accommodate people. These o In Celeste’s eyes, “the selection is very than that.” n c is highlighting to foodservice operators that o s o i t folks are already in prison – the food is not r limited at the commissary. It’s comparable o P “there are more than nine million Muslim h With an eye to the future, Laurie continually P e Hello again, friends! Hopefully spring is t to something like a small convenience intended as an added punishment.” a t diners in America, and they are largely S reassesses the menus and hopes to one day just around the corner, and as a big fan store outside. But necessity is the mother m

out through a window, so no one gets o have more vegan-ready meal possibilities – In the twelfth century, “freshness” might have affluent, educated professionals – not an s l

of water, I, for one, cannot wait for o of invention.” for any restaurant to offer halal options.” any more or any less when their cellmate F ? audience to be taken lightly.” f “Because, really, that’s a simple way to solve meant, “how stale is this bread ” And while the April showers it will bring! Speaking o

is working in the kitchen. Inmates are y The cookbook offers small-portion recipes Maria points out that “some of the most s a lot of allergy, religious, and health-based prison food is no picnic, it’s a testament to e of spring, I’m sure some of you are t IFANCA is a non-profit organization that r mainstream products, including Kraft extremely particular about it, and as little as u for such down-home delights as Stuffed needs in an efficient way.” the evolution of both human rights and o certifies and promotes halal (permitted) ® wondering about the “blossoming” romance c o n cheeses, Tabasco sauce, Heinz ketchup, two extra ounces of peanut butter can make t Peppers, Scalloped Potatoes, and Chocolate institutional foodservice that today’s prisoners o o

I mentioned in my last letter. Well, I’m s As for how Celeste and her friends might h products in everything from i r P Cheesecake – all made using things like and Carole’s Cheesecake, are halal-certified the difference between a smooth breakfast P can butter that bread – allergies allowing –

not one to kiss and tell, but Tina Toaster e like to see things change: “It’s all canned foodservice to packing materials, t

saltine crackers, seasoning packets, and a by IFANCA. Many restaurants already own time and someone causing a scene.” t with peanut butter. taking as their certification and I have been warming up to each other “Aside from the yard, the dining hall is one S vegetables here, so I’d love a fresh salad a lot of halal ingredients.” powdered milk. Celeste is clear that the m o

For just this reason, most of the foods come of the only places where inmates spend s symbol the Crescent ‘M’. pretty well since fall. We had a great l more than anything. Every Christmas and From more information on the cookbook, go recipes “can’t compare to real food from the o F

In order to go the extra step – and potentially Valentine’s Day dinner of toaster strudel, from large-scale food contractors and are time in large groups. And honestly, large f Thanksgiving everyone gets an apple and to justicedenied.org/fromthebighouse.html. I outside, but being able to make something o

After a successful seminar at last year’s NRA y see that extra business – operators have only toad-in-the-hole and boiled vegetables. then portioned out in single servings. It’s groups are not a good idea for most prison s

e an orange but, in general, freshness is the t show, they’ve seen interest in halal increase yourself, especially something delicious, is r u to spend a little time considering their food (My Tina sure loves her breakfast foods!) also easier from a logistical standpoint: “It populations. Just like in the movies, the o missing ingredient to all our food.” in a wide range of dining settings, including a small exercise of freedom in itself.” c o sources. “It may mean changing vendors to We also took a romantic cruise – and simplifies tray preparation for the kitchen disturbances often start in the mess hall.” t o restaurants, catering, and even frozen dinners. Celeste and her friends routinely skip h halal-approved butchers,” Maria notes, we’re hoping to get to Door County, workers.” As a result, the menu can sometimes On rare occasions, those ‘disturbances’ P the dining hall, in fact, in favor of cooking The Basics “or simply checking for the Crescent ‘M’ on Wisconsin, when the weather warms up. sound like a precise scientific experiment. can be intentional. For example, it was in their commissary creations. “food for thought” First, a quick language lesson. Halal is Arabic ingredients they’re adding to already-pork-free I hear they have some great fish boils, A sample menu for a typical weekday Folsom Prison’s Dining Hall #2 (see photo from page 1 for “allowed” or “permitted,” and its opposite products.” Such minor adjustments can and I’d love to lend a heating hand! breakfast may include: 4 ounces of 100% above) where music legend Johnny Cash Shopping at the commissary is possible worthwhile. As their children grow, parents which indeed they were. The result was person to detect, from pauses or vocal haram means “not allowed or permitted.” make your current menu halal-ready with Another exciting event in recent months fruit juice, 6 ounces of cracked wheat cereal, performed his infamous prison concerts through accounts set up for inmates, into understand that while they may be the major a serious divide that could take years, inflections, what the other individual is These words (along with mashbooh, which little change in the back of the house. was the hugely successful fundraiser three 4" pancakes, 2 ounces of syrup (diet back in 1968, singing “Folsom Prison which friends and family can deposit funds. influence, they’re only one of many. Friends, if ever, to heal. feeling, as well as what they’re saying. syrup optional), 2 ounces of peanut butter or Blues” to hundreds of inmates. It offers foods, toiletries, and even small school, the media, the community, music, means “doubtful or questionable”) make up In the front of the house, the needs are for the Second Harvest Food Bank of Despite the fact that parents and children With more information than ever to sift through sausage (depending on religious dietary appliances. Many of the recipes in the and multiple other elements all play a part. the basic vocabulary of foods in an Islamic twofold: 1) know and promote your halal Central Florida. Hundreds of loyal Hatco Making the Best of Things today are much more likely to have shared and more tools at our disposal, it is sometimes diet. Halal food contains no pork or pork restrictions) and 8 ounces each of nonfat cookbook call for the use of a small hot pot, Likewise, the exposure to all of these elements products, and 2) educate your staff to do the customers, representatives and employees As any foodservice common life experiences, I still fear the difficult to find the time and the opportunity to by-products, no alcohol, and if it’s beef or milk and coffee. which can warm liquids to below boiling, that only comes through having children, same. “Once you’re determined which of took part by purchasing commemorative professional will possibility of a future generation gap. talk at length – especially with our children. chicken, it must have been slaughtered in for safety reasons. (Speaking of safety, the broadens our own horizons and deepens your products are or can be halal,” Maria t-shirts for the Hatco Appreciation Party tell you, though, Ironically, the next one might well be caused If we are going to remain a part of their lives an Islamic fashion. Mashbooh becomes commissary also offers replacement sporks – our understanding. advises, “promote them on your menu with at NAFEM 2011, and raised over $3000 efficiency and by communication devices. Although people and a resource for them and their children in a useful word in the case of enzymes, a hybrid spoon/fork – for those inmates the Crescent ‘M’ or a notation.” And just as for a great cause! A big “thank you” speed can mean We are fortunate in that our children’s lives of all generations utilize such modern tools the time to come, it is essential that we make emulsifiers, colors, flavorings, and other who fail to carefully clean and take care cooks, servers, and other employees routinely to all who helped stock the shelves a sacrifice in taste – and educational experiences are not all that as cell phones and e-mail, the rapid that time. I don’t think there is anything more things added to processed foods. Being of the one all-purpose utensil issued to them receive training in addressing food allergies, of Second Harvest! and food service different from our own. The first generation proliferation and evolution of technology rewarding than listening to a young person careful about processed foods is the simplest by the prison.) or diners with kosher needs, teach them also For more Billy Booster adventures, as well is no guarantee of of so-called Baby Boomers, who experienced has resulted in young people who are much express their thoughts and feelings and to step a foodservice operator can take in to answer halal questions. as up-to-date industry info and jokes to food quality. Celeste Meeting the Needs their teenage years in the1960s and ‘70s, more fluent in and receptive to the new realize that in some ways, both hidden and preparing to offer halal items on their menu. According to Maria, “There’s nothing “boost” your mood, follow me on Facebook, Photo courtesy of Folsom State Prison Johnson, for example – of the Many lived through what was a very real “generation media than their parents. obvious, you contributed to their development. gap.” Because of the Depression and the Halal Foodservice mashbooh about this: halal customers are Twitter, or my blog on Hatco’s website! Three Squares a Day, an inmate at Mountain For whatever complaints the prisoners have As convenient and effective as electronic Second World War, many of their parents “Dining out can be challenging in some places, a large, loyal group. Serving them can I hope to hear from you, soon! On the Go View Unit prison in Gatesville, Texas – about food quality, Laurie at the CDCR would communication can be, I personally continue Sincerely, were older when they married and had for a Muslim customer,” Maria cautions. “The even do restaurants a good service on Best, At Folsom, as at other facilities, the name of points out that the 20-minute rule can make like to point out that it’s all part of a balanced to prize the ability to speak one-on-one with children. Though they insisted that their default is to choose a vegetarian dish, but their bottom line.” the game is efficiency. According to Laurie, dining problematic, especially when the diet. Calling on her dietitian’s experience, other people. While e-mails and text messages children go to college (something that many even then, customers want to be sure that the “Usually, brown bag lunches are handed kitchen is staffed by non-professionals. Too she aims for “a target of 2900 calories are normally limited to a single subject or For further information, go to “ Billy” of them had never experienced), they became David Rolston food is halal.” As a result, most of the halal out with breakfast, so the inmates can eat often “the food comes out piping hot, or still per day, with 30% fat content and just an exchange that must proceed in a linear http://www.ifanca.org/halal/. I [email protected] upset at the changes education made. The [email protected] foods one can find in mainstream dining when and where they choose. That also half-frozen,” she says, “and 20 minutes is 4 grams of sodium. Say what you will, manner, live conversation is much freer and sons and daughters, likewise, would regard venues are, logically, in Middle-Eastern and saves us from that middle meal service, and hardly enough time to let it cool down, or it’s ‘heart healthy.’ And that’s not even likely to move out from the original subject. other Islamic ethnic restaurants. “But it’s easy from asking everyone to come back and go defrost – it’s barely enough time to eat.” exercising our vegetarian option.” the parents as people from another world, 2 4 Also, there is a subtlety that enables one 5

Job #: 111264 C M Y K Date: 04/5/11 Op: NMC/JL Version: Hatco Hot Topics #39 3_17_11 w/changes Size: 25.4375” x 11 111264.qxd:Layout 1 4/5/11 9:30 AM Page 2

Exceptional Diets “Big House” from page 1 A Letter from through the line again.” Prison units often Celeste is especially centered in things culinary Like all food operations with a wide range of The Future of an Old System allow inmates to eat in shifts or groups of since she and a group of fellow inmates at clientele, the prison system must cater to Perhaps more than any other foodservice 50-75 at a time, and it’s important to keep Mountain View recently released a cookbook a variety of dietary needs. As early as institution, prisons are highly subject to the ll bout l-Halal Billy Booster 15 years ago, the CDCR went pork-free, a a a the line moving. Because of the need for about preparing your own food “on the pressure of feeding a large population while speed, restrictions are also placed on how inside,” entitled From the Big House to Your and today it has vegetarian options and keeping costs as low as possible. Laurie and

iners with dietary restrictions are n o much time the prisoners have to spend in the House. In it, Celeste, Louanne Larson, Trenda substitutions for Islamic or halal-focused D s the CDCR, however, are succeeding: “Even i r

u“sually thought of as mere exceptions,” P dining hall. Most units have a 20-minute Kemmerer, Barbara Holder, Tina Cornelius, inmates, who carry a special card to show e with meals that address dietary restrictions t a says Maria Omar, “but they can also prove t S get-in, get-out rule for mealtime. Part of that and Ceyma Bina compiled over two hundred at the tray window. According to Laurie, and meet the daily food guidelines, we to be a valuable and faithful demographic m o

s rule is based in service time, and part is the recipes for foods from “outside” using “We are not short order cooks and do not l operate at a cost of about $3 per day per o

in a restaurant’s customer base.” Maria is F f social culture. ingredients available at prisons’ other cater to meal preferences – but in legitimate prisoner – or roughly a dollar a meal. I’m o

from the Islamic Food and Nutrition Council y s food source, the commissary or “canteen.” cases and for religious or allergenic reasons,

e not sure it’s possible to do it for much less t of America (IFANCA), and part of her job r u we need to accommodate people. These o In Celeste’s eyes, “the selection is very than that.” n c is highlighting to foodservice operators that o s o i t folks are already in prison – the food is not r limited at the commissary. It’s comparable o P “there are more than nine million Muslim h With an eye to the future, Laurie continually P e Hello again, friends! Hopefully spring is t to something like a small convenience intended as an added punishment.” a t diners in America, and they are largely S reassesses the menus and hopes to one day just around the corner, and as a big fan store outside. But necessity is the mother m out through a window, so no one gets o have more vegan-ready meal possibilities – In the twelfth century, “freshness” might have affluent, educated professionals – not an s l

of water, I, for one, cannot wait for o of invention.” for any restaurant to offer halal options.” any more or any less when their cellmate F ? audience to be taken lightly.” f “Because, really, that’s a simple way to solve meant, “how stale is this bread ” And while the April showers it will bring! Speaking o is working in the kitchen. Inmates are y The cookbook offers small-portion recipes Maria points out that “some of the most s a lot of allergy, religious, and health-based prison food is no picnic, it’s a testament to e of spring, I’m sure some of you are t IFANCA is a non-profit organization that r mainstream products, including Kraft extremely particular about it, and as little as u for such down-home delights as Stuffed needs in an efficient way.” the evolution of both human rights and o certifies and promotes halal (permitted) ® wondering about the “blossoming” romance c o n cheeses, Tabasco sauce, Heinz ketchup, two extra ounces of peanut butter can make t Peppers, Scalloped Potatoes, and Chocolate institutional foodservice that today’s prisoners o o

I mentioned in my last letter. Well, I’m s As for how Celeste and her friends might h products in everything from i r P Cheesecake – all made using things like and Carole’s Cheesecake, are halal-certified the difference between a smooth breakfast P can butter that bread – allergies allowing –

not one to kiss and tell, but Tina Toaster e like to see things change: “It’s all canned foodservice to packing materials, t saltine crackers, seasoning packets, and a by IFANCA. Many restaurants already own time and someone causing a scene.” t with peanut butter. taking as their certification and I have been warming up to each other “Aside from the yard, the dining hall is one S vegetables here, so I’d love a fresh salad a lot of halal ingredients.” powdered milk. Celeste is clear that the m o

For just this reason, most of the foods come of the only places where inmates spend s symbol the Crescent ‘M’. pretty well since fall. We had a great l more than anything. Every Christmas and From more information on the cookbook, go recipes “can’t compare to real food from the o F

In order to go the extra step – and potentially Valentine’s Day dinner of toaster strudel, from large-scale food contractors and are time in large groups. And honestly, large f Thanksgiving everyone gets an apple and to justicedenied.org/fromthebighouse.html. I outside, but being able to make something o

After a successful seminar at last year’s NRA y see that extra business – operators have only toad-in-the-hole and boiled vegetables. then portioned out in single servings. It’s groups are not a good idea for most prison s

e an orange but, in general, freshness is the t show, they’ve seen interest in halal increase yourself, especially something delicious, is r u to spend a little time considering their food (My Tina sure loves her breakfast foods!) also easier from a logistical standpoint: “It populations. Just like in the movies, the o missing ingredient to all our food.” in a wide range of dining settings, including a small exercise of freedom in itself.” c o sources. “It may mean changing vendors to We also took a romantic cruise – and simplifies tray preparation for the kitchen disturbances often start in the mess hall.” t o restaurants, catering, and even frozen dinners. Celeste and her friends routinely skip h halal-approved butchers,” Maria notes, we’re hoping to get to Door County, workers.” As a result, the menu can sometimes On rare occasions, those ‘disturbances’ P the dining hall, in fact, in favor of cooking The Basics “or simply checking for the Crescent ‘M’ on Wisconsin, when the weather warms up. sound like a precise scientific experiment. can be intentional. For example, it was in their commissary creations. “food for thought” First, a quick language lesson. Halal is Arabic ingredients they’re adding to already-pork-free I hear they have some great fish boils, A sample menu for a typical weekday Folsom Prison’s Dining Hall #2 (see photo from page 1 for “allowed” or “permitted,” and its opposite products.” Such minor adjustments can and I’d love to lend a heating hand! breakfast may include: 4 ounces of 100% above) where music legend Johnny Cash Shopping at the commissary is possible worthwhile. As their children grow, parents which indeed they were. The result was person to detect, from pauses or vocal haram means “not allowed or permitted.” make your current menu halal-ready with Another exciting event in recent months fruit juice, 6 ounces of cracked wheat cereal, performed his infamous prison concerts through accounts set up for inmates, into understand that while they may be the major a serious divide that could take years, inflections, what the other individual is These words (along with mashbooh, which little change in the back of the house. was the hugely successful fundraiser three 4" pancakes, 2 ounces of syrup (diet back in 1968, singing “Folsom Prison which friends and family can deposit funds. influence, they’re only one of many. Friends, if ever, to heal. feeling, as well as what they’re saying. syrup optional), 2 ounces of peanut butter or Blues” to hundreds of inmates. It offers foods, toiletries, and even small school, the media, the community, music, means “doubtful or questionable”) make up In the front of the house, the needs are for the Second Harvest Food Bank of Despite the fact that parents and children With more information than ever to sift through sausage (depending on religious dietary appliances. Many of the recipes in the and multiple other elements all play a part. the basic vocabulary of foods in an Islamic twofold: 1) know and promote your halal Central Florida. Hundreds of loyal Hatco Making the Best of Things today are much more likely to have shared and more tools at our disposal, it is sometimes diet. Halal food contains no pork or pork restrictions) and 8 ounces each of nonfat cookbook call for the use of a small hot pot, Likewise, the exposure to all of these elements products, and 2) educate your staff to do the customers, representatives and employees As any foodservice common life experiences, I still fear the difficult to find the time and the opportunity to by-products, no alcohol, and if it’s beef or milk and coffee. which can warm liquids to below boiling, that only comes through having children, same. “Once you’re determined which of took part by purchasing commemorative professional will possibility of a future generation gap. talk at length – especially with our children. chicken, it must have been slaughtered in for safety reasons. (Speaking of safety, the broadens our own horizons and deepens your products are or can be halal,” Maria t-shirts for the Hatco Appreciation Party tell you, though, Ironically, the next one might well be caused If we are going to remain a part of their lives an Islamic fashion. Mashbooh becomes commissary also offers replacement sporks – our understanding. advises, “promote them on your menu with at NAFEM 2011, and raised over $3000 efficiency and by communication devices. Although people and a resource for them and their children in a useful word in the case of enzymes, a hybrid spoon/fork – for those inmates the Crescent ‘M’ or a notation.” And just as for a great cause! A big “thank you” speed can mean We are fortunate in that our children’s lives of all generations utilize such modern tools the time to come, it is essential that we make emulsifiers, colors, flavorings, and other who fail to carefully clean and take care cooks, servers, and other employees routinely to all who helped stock the shelves a sacrifice in taste – and educational experiences are not all that as cell phones and e-mail, the rapid that time. I don’t think there is anything more things added to processed foods. Being of the one all-purpose utensil issued to them receive training in addressing food allergies, of Second Harvest! and food service different from our own. The first generation proliferation and evolution of technology rewarding than listening to a young person careful about processed foods is the simplest by the prison.) or diners with kosher needs, teach them also For more Billy Booster adventures, as well is no guarantee of of so-called Baby Boomers, who experienced has resulted in young people who are much express their thoughts and feelings and to step a foodservice operator can take in to answer halal questions. as up-to-date industry info and jokes to food quality. Celeste Meeting the Needs their teenage years in the1960s and ‘70s, more fluent in and receptive to the new realize that in some ways, both hidden and preparing to offer halal items on their menu. According to Maria, “There’s nothing “boost” your mood, follow me on Facebook, Photo courtesy of Folsom State Prison Johnson, for example – of the Many lived through what was a very real “generation media than their parents. obvious, you contributed to their development. gap.” Because of the Depression and the Halal Foodservice mashbooh about this: halal customers are Twitter, or my blog on Hatco’s website! Three Squares a Day, an inmate at Mountain For whatever complaints the prisoners have As convenient and effective as electronic Second World War, many of their parents “Dining out can be challenging in some places, a large, loyal group. Serving them can I hope to hear from you, soon! On the Go View Unit prison in Gatesville, Texas – about food quality, Laurie at the CDCR would communication can be, I personally continue Sincerely, were older when they married and had for a Muslim customer,” Maria cautions. “The even do restaurants a good service on Best, At Folsom, as at other facilities, the name of points out that the 20-minute rule can make like to point out that it’s all part of a balanced to prize the ability to speak one-on-one with children. Though they insisted that their default is to choose a vegetarian dish, but their bottom line.” the game is efficiency. According to Laurie, dining problematic, especially when the diet. Calling on her dietitian’s experience, other people. While e-mails and text messages children go to college (something that many even then, customers want to be sure that the “Usually, brown bag lunches are handed kitchen is staffed by non-professionals. Too she aims for “a target of 2900 calories are normally limited to a single subject or For further information, go to “ Billy” of them had never experienced), they became David Rolston food is halal.” As a result, most of the halal out with breakfast, so the inmates can eat often “the food comes out piping hot, or still per day, with 30% fat content and just an exchange that must proceed in a linear http://www.ifanca.org/halal/. I [email protected] upset at the changes education made. The [email protected] foods one can find in mainstream dining when and where they choose. That also half-frozen,” she says, “and 20 minutes is 4 grams of sodium. Say what you will, manner, live conversation is much freer and sons and daughters, likewise, would regard venues are, logically, in Middle-Eastern and saves us from that middle meal service, and hardly enough time to let it cool down, or it’s ‘heart healthy.’ And that’s not even likely to move out from the original subject. other Islamic ethnic restaurants. “But it’s easy from asking everyone to come back and go defrost – it’s barely enough time to eat.” exercising our vegetarian option.” the parents as people from another world, 2 4 Also, there is a subtlety that enables one 5

Job #: 111264 C M Y K Date: 04/5/11 Op: NMC/JL Version: Hatco Hot Topics #39 3_17_11 w/changes Size: 25.4375” x 11 111264.qxd:Layout 1 4/5/11 9:30 AM Page 1 m a h

• t n e

… (with a) (one)… B •

a dish best served cold n h E o E • J y

Sweet Revenge b Up Hatco’s • y

Greenwich Village, New York, USA h p

• a r g o t ® • arlo Scott always wanted her own business – but it o TRADE EXHIBITIONS M h p A Newsletter for the Foodservice Industry from 100% Employee Owned – Spring 2011, No. 39 • took years before she would realize that that business e g would be New York’s first (and, so far, only) cupcake, beer, and wine bar. “Luckily a long n Wall Mounted • e April 2011 v M April 2011 ® e M and frustrating path in the corporate world had provided me with two important necessities: R Breakfast, Lunch, and Dinner in the “Big House”

• t strategic marketing skills and a desire to leave.” After nearly two years of late-night and e e

• • Seoul Food & Hotel 2011 w weekend baking for friends, she opened the doors to her Sweet Revenge in July 2008. S Thermo-Finisher by David Rolston April 26 - 29 • It’s now one of the most unique and best-known bistros in NYC’s West Village. President and CEO

I Korean International

I hen your appetizers, soups, or entrees demand a “finishing touch” • “At first, the restaurant had a split personality: coffee and cupcakes W Exhibition Center that’s just right, call on the quality and versatility of Hatco’s Wall • by day; cupcakes, beer and wine by night.” Within a couple of Seoul, South Korea Mounted Thermo-Finisher! • months, Marlo realized the common thread: “Customers sought both sweets and drinks for the same reasons – indulgence; a getaway Plate-activated technology combines with instant-on heat to melt cheese The Wall Mounted Thermo-Finisher’s brackets attach easily and safely • from the everyday. So, I took it one step further and started pairing the cupcakes with faster than ever on sandwiches, prepare appetizers, and much more, to any heat-protected wall, and provide a convenient flue bypass system. n

May 2011 o • May 2011 s i r T specific wines and beers.” The unique concept of pairing, for example, a pumpkin spice before! The actuator-controlled rack system turns up the heat to Or, if you prefer, a countertop conversion kit is available as an accessory. T t seems a stretch to jump from bread and P e

Kids t • I cupcake with an Italian Pinot Grigio, took off as soon as the menu was debuted for customers. a customizable pre-set temperature, turning off when the product is And bring a bit of color to your kitchen with side panels available in a t

• HOFEX water to pancakes and peanut butter. But, S

• removed. This can save up to 50% in energy costs over common gas powdercoated Designer colors of Black or Warm Red to accent the m

“I know I make a damn good cupcake and have amazing imported beers and wines. I’ve o if you trace the history of the foods served s May 11 - 14 rom birth to about age18, they define l fired models which run constantly. The Wall Mounted Thermo-Finisher Thermo-Finisher’s stainless steel construction. F o • F always been focused, but I’ve also kept an open mind about the evolution of my business a major portion of your life. Then they to prisoners, from the twelfth century into the f Hong Kong Convention & is also available with bottom heating elements to add a new dimension o y • based on what my patrons want.” In the fall of 2010, she expanded her weekend menu Now you can save counter space and energy while preparing your are gone. But sometimes they come back. twenty-first, that’s just what you’d find! The s e

Exhibition Centre t in rethermalizing products, searing meats, or melting cheese. r to meet the neighborhood demand for a unique brunch spot – and she’ll soon roll out a new product for a table presentation that “finishes” on a “high” note. For first larger-scale prisons were built to house u • o Hong Kong The relationship between parents and c o lunch menu to help herself “stay busy all day” during the week. adjustable t

W The Thermo-Finisher’s three bays of instant-on heat are more information on Hatco’s Wall Mounted Thermo-Finisher, contact England’s criminals – those convicted of o W • Booth #1B-622 children – at any age – is a continuously h in element output and plate height, as well as offering removable your Hatco representative, or visit www.hatcocorp.com today! I anything from misdemeanors to murder – P • Marlo believes in the old adage that “living well is the best revenge.” evolving and generally unpredictable dividers to accommodate larger pans and products. 6 during the reign of Henry II, and their operation • National Restaurant Loving what you do in a career you never saw coming? Well journey. It is a process of mutual education, • and intent remained largely unchanged for in Folsom, California, is Association Show that’s just the icing on the cupcake. For more information, see shared joys, frustration, and, most • I nearly 700 years: dirt beds and strict rations. relatively similar to serving May 21 - 24 www.sweetrevengenyc.com. importantly, love. As the parents of two • In the eighteenth century, however, the social other large populations, such as schools and Chicago, IL, USA young men – one currently in college and O 4 cupcakes theories of Jeremy Bentham changed the focus hospitals. The most efficient way to cater to O Makes 2 • pcakes Booth #2408 Pure Cu the other about to graduate high school – edients: of prisons from mere housing to rehabilitation, large crowds is, and perhaps always will be, • Ingr my wife, Kay, and I have done our best to Buttercream frosting and the modern prison system was born. cafeteria style. “There are some big differences Cupcakes provide the encouragement and guidance • /4 cups (296 ml) unsalted butter, • Thaifex - World of (237 ml) unsalted butter, 1-1 (Interestingly, America’s first “penitentiary” from other cafeterias, though,” explains Laurie 1 cup room temperature that will hopefully assist them in making room temperature • Food ASIA l) vegetable shortening was built in Philadelphia in 1790 – and Maurino. Laurie is the Departmental Food l) sugar 6 Tbs (90 m the right life choices. Along the way, we 2 cups (473 m s’ sugar comes from the Quakers who founded it upon • May 25 - 29 10 cups (2.36 liters) confectioner Administrator for the entire California 5 extra large eggs have come to appreciate the lesson that 2 cup (118 ml) milk the belief that self-examination and penitence Department of Corrections and Rehabilitation H IMPACT Exhibition Centre ising cake flour 1/ H • 3 cups (710 ml) self-r all parents learn: your children are 2 Tbs (30 ml) vanilla extract Bangkok, Thailand 1 cup (237 ml) buttermilk were the keys to a reformed life.) (CDCR). She plans and oversees menus for • (preferably Mexican) individuals, separate and distinct from 5 ml) Mexican vanilla extract 33 prisons including Folsom and San Quentin – 3 Tbs (4 their parents and have their own interests Today there are more than 2.5 million people • Demerara sugar, for sprinkling and as she points out, “It looks a lot like what and talents. In our case, our older son, in the American prison system, and every one • Instructions: you see in the movies, with some subtle but ted with a paddle attachment, beat together Alex, is studying to be a classical of them is entitled to – and receives – three Buttercream frosting: In the bowl of an electric mixer fit important differences.” • nd vanilla, continually beating to r and shortening. Add sugar slowly, followed by milk a trombonist, while his younger brother, nutritional meals per day. It’s a challenge to S butte S • combine. Set aside. Kyler, is considering a career in video serve – and sometimes, to eat – but it sure One of those differences is the anonymity nty-four 5-1/2" by 5-1/2" (14 cm by 14 cm) beats a slice of bread and a tin cup! maintained between the prisoners serving the • s: Preheat oven to 325°F (162°C). Cut out twe game design. Yet as different as both are

Cupcake d muffin cup so the edges

ent paper. Fit each square of parchment into a standar from each other, there are commonalities food, and those receiving it. Laurie talks about ed t Reques ce vi er S n ur uares of parchm Ret • sq Hittin’ the Chow Line stick out from the muffin cup; set aside. that they share as members of our family the need for cutting down on favoritism: “It’s • Perhaps unsurprisingly, the logistics of serving

achment, beat butter until softened. With

In the bowl of an electric mixer fitted with a paddle att and of society. a blind service – pre-loaded trays are passed A S U the 5,000 or so inmates at Folsom State Prison • ined. Change to low speed

on medium, add eggs and sugar; beat until well comb

the mixer prepared muffin cups Please see “Big House” on page 4 0500 53234- WI waukee, l e parts, alternating with buttermilk. Stir in vanilla. Fill Mi Younger parents especially tend to

• and add flour in thre nsfer

r muffin tins to oven and bake for 20 to 25 minutes. Tra overestimate the amount of influence 340500 ox B . .O three -quarters full with batter. Transfe P “Hot Topics” is produced by • ely in muffin cups. food for thought...... 1,5 specialty of the house...... 3 to a wire rack and let cupcakes cool complet that they can bring to bear on their child’s the HATCO CORPORATION. T•his issue of Hot Topics a thin layer of buttercream. Fill a disposable life. They feel that with proper guidance When cupcakes are cool, frost the top of each one with spotlight...... 1,4,5 product profile...... 6 Edited by Bette Leque. corating tip with remaining buttercream. Pipe three h•as been printed on pastry bag fitted with a 3/4-inch St.-Honore de they can help mold tastes, inclinations, To reach Bette or to be added n the last. Sprinkle with demerara sugar All About Al-Halal...... 2 aves on top of each cupcake, each slightly smaller tha and behaviors in ways that they consider to the mailing list, phone • recycled paper w and serve. A Letter from Billy Booster ...2 414-615-2270 w• ith non-petroleum inks. of Principato Pinot Noir, or or e-mail her at weet Revenge experience,” pair cupcakes with a glass For the full “S I 3 Please see “food for thought” on page 5 SHOWTIME...... 3 [email protected] • with a glass of Pauwel Kwak, an amber Belgian beer.

• Job #: 111264 C M Y K Date: 03/31/11 Op: NMC Version: Hatco Hot Topics #39 3_17_11 w/changes Size: 25.4375” x 11