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Annual Report 2018·2019

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Annual Report 2018·2019 ANNUAL REPORT 2018·2019 Promoting Healthier Lives, Stronger Families, and Safer Communities INSIDE THIS REPORT Board Chair’s Message ..........................................2 President and CEO’s Message....................................3 Our Mission... Program Operations and Service Area.............................4 Coastal Horizons Center provides a Substance Use, Mental Health and Care Integration Services..... 5 - 15 continuum of professional services Outpatient Treatment ...................................... 6 - 12 to promote healthier lives, stronger families, and safer communities. Prevention and Outdoor Adventure .........................13 - 15 Health and Integrated Care...................................16 - 18 Open House Emergency Youth Shelter .......................19 - 20 Rape Crisis Center .........................................21 - 22 Criminal Justice Services....................................23 - 29 Re-Entry Systems of Effective Treatment (RESET).................23 Recidivism Reduction Services (RRS) ........................23-25 Our Children’s Place......................................24 - 25 Regions I and II Regional Coordinating Entities (RCEs) ........26 - 28 NC TASC Training Institute ....................................29 Quality Improvement and Corporate Compliance ..............30 - 31 External Operations ............................................32 Human Resources..............................................33 Financial Report................................................34 Development ..................................................35 Contributors ...............................................36 - 40 A. Farah Boyce Foy, Editor-In-Chief 1 BOARD CHAIR’S MESSAGE On behalf of the Officers and Board of Coastal Horizons Center has had in recent years. leadership, dedication and counsel to me and Trustees of Coastal Horizons Center, Inc., I can tell you that this growth has been rapid to this incredible organization. Your willingness it is a privilege to present the Fiscal-Year 2018- but incredibly strategic. All while maintaining to serve and to provide leadership through this 2019 Annual Report. the vision and mission of the corporation and continuing dynamic and divergent period of continuing to strategically position Coastal mental health reform in North Carolina is not only While the past year certainly brought Horizons as a major provider for behavioral vital, but critically needed. It will always be one unexpected challenges, primarily due to health services in Eastern North Carolina and of my life’s greatest pleasures to have served Hurricane Florence, I am proud that the criminal justice services throughout North these past three terms as your Chair. management and staff were able to bring the Carolina. results you see in this report. I remain in awe Again, I also speak for the entire Board of of all that the Coastal Horizons team did to On behalf of the Board of Trustees, we would Trustees when I say we are continually in overcome so much this past year. Many of the like to acknowledge the individuals, foundations, awe of the passion, dedication and sustained staff remained steadfast in their commitment grant providers and government agencies that professionalism of the entire Coastal Horizons even while facing damage and devastation have provided funding to Coastal Horizons Center Staff. And, especially, the dedicated and 2018-2019 personally. The stories are endless showing the Center. Your support and heartfelt investments inspiring leadership provided by President and compassion and dedication to those we serve. have enabled the organization to continue to CEO Margaret Weller-Stargell. We thank you! It BOARD OF TRUSTEES A “Thank You” on behalf of the board seems like assist some of the most vulnerable and valuable has been an honor to serve as your Chairman of Jimmy Hopkins much too little in expressing our gratitude. members of our community. the Board of Trustees. Chair That same advocacy and unyielding support for I would also like to express my sincere Andy Jones the patients and clients we serve is exceedingly appreciation to my fellow Trustees who work In your service, Vice Chair evident in the pages that follow. What is also tirelessly to support the work of this incredible evident is the amount of continued growth that organization. I thank each of you for your Drew Sheaffer Secretary Jimmy Hopkins 2018-19 Chair, Board of Trustees Candace Miller Treasurer Margaret Weller-Stargell President & CEO Angela Ballentine, PhD Chief Chris Blue • Thomas Brown Steve DeBiasi • Kelley Evans, PhD Holly Grange • Colin Hackman Brad Hudson • Jennifer Pagliei, MD Connie Parker • Thomas Potratz Nancy Scott-Finan • Keith Strawn Ryan Skuce • Elle Woods 2 PRESIDENT AND CEO’S MESSAGE Coastal Horizons Center, Inc., a nationally and impassioned board and staff remind us that our financial goals, while maintaining strong accredited, non-profit corporation, continues we will persevere and remain strong and viable program operations to meet the needs of our to be an amazing organization, providing through it all. clients. I want to say a special thank you to services in over half of the one hundred counties Jenifer Burns, Controller, as she did an amazing Coastal Horizons Center’s Annual Report is in North Carolina. From program expansions job leading the Finance Department in an interim intended to be a resource to highlight the past to adjustments in funding, we continue to period, which included overseeing the year end fiscal year and provide a glimpse of what is persevere with absolute resolve to do whatever audit for Fiscal Year 2018-2019. ahead. In the following pages, you will see those is needed to ensure we fulfill our mission in highlights and better understand how Coastal As always, I am enormously proud of our providing a continuum of professional services Horizons is moving forward in our industry, yet incredible staff. Our greatest resource is and to promote healthier lives, stronger families, and I would like to focus this letter on the gratitude will always be our human resource, the staff safer communities. I have in working with such an incredible group who work tirelessly and with diligence to meet I am very pleased to say that Fiscal Year 2018- of people. the needs of every client walking in our doors. 2019 ended in the positive, in spite of the As a leading provider in our industry, Coastal Strong board leadership and a commitment challenges we faced, ranging from industry shifts Horizons can always be counted on to address embark upon a major milestone of 50 years in to collaborative strategies are key indicators to a natural disaster. During times of continued the multitude of needs under our umbrella. operation, I have no doubt we will continue to of a successful organization. Our board has uncertainty about funding in our industry, we Whether it is in responding to the growing provide a continuum of quality and professional not wavered in their commitment to Coastal are finding ways to move forward while meeting behavioral health and primary care needs in care, promoting healthier lives, stronger families, Horizons. They not only have committed their our strategic goals. It is in properly managing, our community, such as addressing the needs and safer communities. I am personally very time and expertise to board governance matters, forecasting and evaluating our financial stability, of an adult dealing with opioid dependence, a thankful for the amazing staff and board I have they too have committed their investment of while firmly maintaining our philosophical counselor responding to a sexual assault call the distinct pleasure of working with every day, time and resources to all of our fundraising approach to operations, and continuously at the hospital, a child in need of safe shelter and we can all be thankful Coastal Horizons endeavors and support of program operations. strengthening our core business practices, and/or psychiatric services, or providing care Center is here! Whether providing dinner to our Open House that we can say without question that Coastal management to an individual recently released youth or giving us invaluable input on our Horizons remains on a successful course. from incarceration, Coastal Horizons is a first finances, we have an incredible board of responder. As we continue to increase our Margaret Weller-Stargell Let us not forget that Fiscal Year 2018-2019 strength and fortitude. I would like to say a geographic presence and footprint, expand our President and CEO began with a major hurricane that impacted the special thank you to our outgoing Board Chair, program operations, and manage the ongoing lives of many of our staff and clients. Hurricane Jimmy Hopkins. His passion and enthusiasm for changes with Medicaid transformation, our Florence disrupted operations and forced us assisting those in need is greatly and forever dedicated staff will always push forward, and to be closed for a record number of days. Our appreciated. for that reason among many others, I am very staff pulled together quickly to restore us to During the past fiscal year, we bolstered our thankful to and for our amazing staff! safe and normal operations and reached out to already stellar management team, as we help neighboring communities recover along Coastal Horizons Center has grown and welcomed a new Chief Financial Officer, Bill Van with us. This horrific storm reminded us that delivered innumerable life changing and Lew. Bill joins a great team of managers who
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