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OD FAMILY
YOUR COMMUNICATION HIGHWAY TO OLD DOMINION FREIGHT LINE
®
Earl Congdon, Jr. 2013 Recipient of Syracuse University’s Whitman School of Management Harry E. Salzberg Medallion
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LETTER FROM THE PRESIDENT, CEO
DEAR OD FAMILY MEMBERS
Thanks to the entire OD Family we announced once again record financial results for the third quarter of 2013. Revenues grew 12% and net income nearly 19%. From the reports released thus far from industry competitors, we again have led the pack by a substantial margin. I appreciate all of you for your hard work and commitment that has made this possible.
October was a tough month for the OD Family with the deaths of two of our most senior employees, Cornell Brenson, Linehaul Driver in Charlotte, and Jack Congdon of Richmond Virginia. I draw your attention to the tributes written for both of them in this issue as well as Jack Congdon’s obituary.
On a personal note, I remember meeting Cornell Brenson approximately 47 years ago at one of our Christmas safety meetings I attended with my dad. Cornell was the epitome of a professional truck driver, loyal and commit- ted employee, and truly a great guy and friend to all his coworkers. Over all the years I knew Cornell, it’s amazing how he never changed despite his age. He always stood slender and tall, always had a smile, and never complained about a thing except his truck wasn’t fast enough. We will certainly miss this prince of a guy.
“Uncle Jack” Congdon was a great man, and a mentor to me. I’ve always had a love for boats and watersports, as did Jack, and my dad Earl. To the best of my recollection, Uncle Jack taught me to drive a boat when I was about 4 years old at their Rappahannock River house. It was a little 14 ft. Glaspar with a 35hp Johnson outboard. I also got up on water ski’s the first time behind that boat. Through the years Jack owned several boats on which we learned about boating and fishing.
In my early years full time at OD, I would travel and work some in Richmond and stay at his house. As is the case in most family companies we would always be talking business. He was always interested in what I was working on to improve. In the early 80’s I was responsible for maintenance operations and equipment purchasing. Jack was our expert in this area and he helped me tremendously in those early days in my career. He and his sons, John and Jeff, have continued helping ODFL in these areas.
As the years have passed and Jack has been a member of our Board of Directors, he has contributed to nearly every major decision that has been made, helping steer us to where we are today. He has supported our man- agement team and allowed us to be successful. John Congdon Jr. mentions in his tribute Jack’s little yellow legal pad. Believe me, he passed me my share of notes and ideas and I appreciated them.
We talk a lot about OD Family Spirit and I have to give Jack a pat on the back in this regard. He loved truck drivers! I witnessed this in my early days of going to Safety and Service Award meetings in Richmond and Norfolk. He was no doubt a mentor to me.
Let’s thank the Lord for the lives of Jack Congdon and Cornell Brenson and legacy’s they have left with us.
David S. Congdon President, CEO Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:17 AM Page 3
TABLE OF CONTENTS
FALL 2013 VOLUME 18, NUMBER 3
FEATURES 4 Corporate 14 Safety 15 Maintenance 16 Promotions & Appointments 18 Anniversaries 20 Retirement
Shown on front cover: Syracuse University’s Whitman School of Management’s Dean, Ken Kavajecz (L) and Jason Seidl (R), a 1993 Whitman graduate BS TRANSPORTATION DISTRIBUTION MANAGEMENT and Managing Director for Cowen and Company, an REGIONS investment banking firm based in NYC, present Earl Congdon EXECUTIVE CHAIRMAN OF THE BOARD ODFL (C) with the 2013 Salzberg Medallion. 22 Central States PHOTO CREDIT: SUSAN KAHN PHOTOGRAPHY 30 Gulf Coast 40 Midsouth 60 Midwest 70 Northeast 78 Ohio Valley ® 90 Pacific Northwest
OD Family Newsline is published 95 Southern quarterly by: Old Dominion Freight Line, Inc. 109 Western 500 Old Dominion Way Thomasville, NC 27360 336-889-5000 www.odfl.com
Editor-in-Chief Sandy Marshall McBride [email protected] Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:17 AM Page 4
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In Memorium John Rhodes Congdon Sr. Feb 17, 1933 – Oct 30, 2013
After 80 years, the trucking industry has lost one of its He later served in the United States Army as a Military greatest legends. John Rhodes Congdon Sr., passed Policeman, stationed at Fort Sam Houston in San Anto- away during the early morning of October 30, 2013, in nio, Texas. After his service in the Army, Jack joined his his hometown of Richmond, Virginia. Jack Congdon was mother and older brother to help build the family truck- born the youngest son of Lillian and Earl Everett Cong- ing businesses of Old Dominion Freight Line, Inc. and don on February 17, 1933. He was predeceased by Na- Old Dominion Truck Leasing, Inc. Jack Congdon was a talie Neblett Congdon, his loving wife of 58 years. He is Master Mason with Tuckahoe Lodge No. 347 and a survived by his older brother, Earl Congdon (Kitty); his sis- Noble of Acca Temple Shrine in Richmond. He was an ter-in-law, Linda Jo Smith (Earl); his three children, Susan active member and past deacon of River Road Church, Terry, John Congdon Jr. (Leslie) and Jeff Congdon Baptist. Jack was a member of the Country Club of Vir- (Jackie); his nephew, Stephen Smith (Paige); and niece, ginia, Indian Creek Country Club, and Ocean Reef Club. Barbara White (Todd); his grandchildren, Lawson Bagwell He served as president of both River Road Civic Associ- (Andy), Peter Congdon (Susan), Nat Terry (Mary), Michael ation and Virginia Highway Users Association, and was a Congdon, Whit Congdon (Molly), Mary Congdon, Hunter proud supporter of the Massey Cancer Center and Vir- Terry (Caroline) and Mark Congdon; as well as nine great- ginia Commonwealth University's Pauley Heart Center. grandchildren. He is further survived by two nieces, Karen Jack Congdon is best remembered as a loving and ded- Pigman, Audrey Congdon; and one nephew, David Con- icated family man. Known as "Pa-Pa," he enjoyed spend- gdon. His extensive family is complemented by the ing time with his family at his river home in White Stone, countless number of people, businesses, and charitable Va. He was a mentor to many and had a heart of gold. foundations that Jack touched during his long and illus- His family will always treasure his life lessons and memory. trious life. Jack was a student of Augusta Military Acad- John R. “Jack” Congdon, Sr., a longtime member of
emy and a graduate of Thomas Jefferson High School, board of directors at Old Dominion Freight Line, died
where he was the First Captain of the Corps of Cadets. after a battle with cancer, he was 80 years old. 3
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Tribute to Jack Congdon
Compiled by his family and delivered by John R. Congdon Jr. Thank you for joining us in a celebration of Dad’s life. Although Jack Congdon was known as a leg- end and “King of the Road”, to us and to many others, he was a teacher. Most impor- tantly, he was our dad. He was our mentor and he taught us many of life’s lessons. We would like to share some of them with you. First of all, he taught us to follow our passion. He taught us to love what you do or you’ll never be good at it. You’ll never be happy. Do what you love, be great at it, and be proud of it. He taught us to be a good listener. Actions speak louder than words. We should use our imaginations — that’s where the best solutions legal pad and often handed us a page as well. are born. It’s okay to be unique. He taught us to be generous and the importance of giv- He taught us the importance of having a sense of ing back more than you consume. He was always a humor; to enjoy life and not take ourselves too seriously. cheerful giver. He felt you should be more concerned He taught us to believe in ourselves, but also to remain with the needs of others than your own. humble. “Don’t be a stuffed shirt” — your actions will He taught us the true meaning of class. He‘d rather speak louder than your words. spend his time with an honest, hard-working truck driver He taught us, by example, to show appreciation. We than with an upper class, self-absorbed snob. should always be thankful and respectful for what others He taught us to love animals. People are good, but do for us. dogs are better. He taught us to love people. He could connect with any- Most importantly, he taught us to love God, our country, one, never spoke badly about anyone, and always be- and our family. lieved that there were two sides to every story. Of all the things that he has instilled in us, our strong He taught us courage — to go for the goal — to always family bond is his greatest legacy. Our pledge to him is finish what we start! to pass this gift on to our future generations. He taught us to always leave things better than you In closing, we would like to leave you with the last two found them…and boy did he! words he spoke, “Thank you.” He encouraged us to set goals and to be thorough. Well done, Dad. You lived a great life and you finished Each day he listed his own goals on his beloved yellow well.
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Greg Gantt Executive Vice President, COO Congratulations growth in revenue, profit and stock our tasks and responsibilities at the to all OD em- price over the last three years, includ- highest levels possible. It is critical that ployees for an ing the very strong year we’ve had so we all work together as a team but I am outstanding far. While we’re thrilled to make this list, sure you have all heard the old saying, 2013. While we we realize we must continue to focus “a chain is only as strong as its weakest have not quite on delivering our promises to our cus- link”. Let’s make sure we are all ready yet completed tomers and to each other. and prepared to excel so there are no the year it ap- weak links in the OD Chain. How can we continue to achieve these pears we are on superior results? Well, I surely do not I think all of you will agree Old Domin- our way to another record year. Thanks have all the answers but I will offer ion is a great company and a great to all of you for your contributions to some good common sense things that place to work. It is up to each of us to make this possible. We have really make sense here or in any business. see to it that we look after our company been on a roll so we should all be First, we must all be personally pre- and our long term job security. It is up proud of our accomplishments. pared to perform our duties on a daily to us and this is something we can con- In September Fortune Magazine basis. It is important that we all get suf- trol. So, let’s take pride and aspire to placed OD on their 2013 “Top 100 ficient rest and are ready to perform at accomplish even greater things in 2014. Fastest Growing Companies” list. This the highest level on a daily basis. It is First, let’s finish 2013 like a champ. Be acknowledgment could not have been important as well to be mentally pre- safe and I hope each of you have great possible without your dedication, hard pared and focused and as well we must holidays here at the end of the year. work, and focus on delivering premium all keep ourselves as physically fit as is Thanks again for everything you do! service every day to all our customers. possible. Each of us must clearly un- derstand our role and we have to take Greg Gantt The criteria for selection for this honor Executive Vice President personal responsibility to accomplish Chief Operating Officer is measuring public companies by
Corporate Office Hosts Workshop We had the pleasure of having the following leaders from all across OD to attend an Em- ployee Relations Class held at the Corporate Office. Each participant worked hard during the simulations while gain- ing real life experiences to take back to use on the job. I want to thank each person for dedi- cating themselves during the week to learning the concepts. FRONT ROW (LTOR): Randy Adams ASH, Kyle Hudgens NSH, Deb Mirizio DEN, This class is a lot of work. A special thank you also goes to our Michele McLaughlin ALN, Gregg Fitzhugh ALT, Kim Johnson MFS, Emily Pardew SWD, Jonathon Ramirez IND MIDDLE ROW (LTOR): Jackie Wesolowski BTN, Jason facilitators, Jonathan Partee, Cindy Beal and Sandy McBride. Urbina TOL, Omar Harris CLT, Dane Hill MRT, Lewis White MFS, Brandon Bellamy COS, Matt Tyner BAL, John Collins COH, Jerod Wycoff IND BACK ROW (LTOR): Dee Dee Cox, SPHR Jonathan Partee CPT, Cindy Beal CPT, Sandy McBride CPT, Oscar Cisneros FMY, Director of Human Resources Development Randy Francisco HAR, Jackie Reece MRT, Joel Gabree ALB, Mike Hammond CRP
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David Bates Senior Vice President, Operations Professional, Col. Rob “Waldo” Waldman, who was Going forward, we have made a College, High a guest speaker at the 2013 OD change to the way we will determine School, Middle Sales/Managers Meeting in February. the lowest OR. Previously we looked at School and Waldo is a decorated former combat the bottom line OR. Beginning with the Pop Warner F-16 fighter pilot. He is now a success- 4th quarter 2013, we will look at the football sea- ful entrepreneur. Waldo states that you OR, before G&A cost (General and Ad- sons have need wingmen or trusted partners who ministrative cost) is added to it. This is started, and as can help you overcome obstacles, truly a better measurement and is really of this writing, adapt to change, and prepare for suc- comparing apples to apples. To illus- we are about cess. You cannot do it alone. The name trate how close the regions operate, half way through the seasons. One of of his book is, “Never Fly Solo”. there are 6 regions (GCR, MDS, WES, NOR, CSR, PNW) who have 6 lowest the best parts about football is the ri- As a thank you for allowing him to OR’s (before G&A) and are all within valries between teams. At all levels, speak to the OD Team, Waldo sent us 1.04 points from each other year to there is always that “one team” who a bust of a fighter pilot. This bust has date. This is very close and should re- you have a little distaste for and it been turned into a revolving trophy ally amp up the competitive juices! makes your season every time you beat and has been awarded to the lowest them. There is nothing better than win- operating region each quarter since I challenge all of you to work hard and ning that big game and having brag- the first quarter 2013. The award was bring Waldo to your region. You can- ging rights for another year. The spirit won by the WEST- not do it alone. Depend on of competition is at the highest level! ERN Region in and trust your wingmen to Here at OD, we also have that spirit of each of the first help you do your best. Where competition between our 9 operating three quarters of will Waldo end up after the regions. Each region competes against 2013. Congratula- 4th quarter? I can promise you each other in different forms of meas- tions to Bob Foote that WES is not going to give urements, such as revenue growth and and WESTERN Re- it up easily! Good luck to all operating ratio. As a way to recognize gion Team for regions…PUSH IT UP! the lowest operating ratio on a quar- keeping the trophy David Bates terly basis, we have created the Waldo on the West Coast! Senior Vice President, Operations Award. This award is named after Lt.
OD Receives Cooper Tire National LTL Carrier of the Year Award David Bond-OD National Account Executive and Jason Phillips-TOL Solutions Specialist accepted the Cooper Tire Na- tional LTL Carrier of the Year Award. Cynthia Styles-OD Focus Accounts Coordinator received the "Above and Beyond Cus- w tomer Service Award" in September. This is the second year in a row that OD has won both awards. y
(LTOR) Dave Bond OD NATIONAL ACCOUNT EXECUTIVE, Scott Gratz COOPER TIRE P TRAFFIC MANAGER, Jason Phillips TOL SOLUTIONS SPECIALISTS
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W&I Service 2.0 Award
It is my pleasure to present to forts. Charlie had an outstanding collection ratio in 2012 and Charlie Bowman GBO the W&I while joining the Million Dollar Club. OUTSTANDING! Service 2.0 Award. Charlie has Charlie and Team GBO consistently give the EXTRA effort. been with OD for 33 years Whether covering shifts or staying over as a TEAM they do and is very deserving of this whatever it takes to GET THE JOB DONE. award because his attention to detail and accuracy is sec- Please join me in congratulating and thanking Charlie for this ond to NONE. well deserved acheivement. He is an example of what is means to “Be OD”. Consistently year after year, he has led the department in collection ratio. This is only ac- Steve Turner Corporate Manager of W&I Southern Region complished through Service 2.0 quality inspections and ef-
Service Awards
® Doug Walter GSS CONTAINER BACKHAUL SPE- Nick Thompson REGIONAL MAINTENANCE CIALIST (L) and Anita Sparks GSS CONTAINER MANAGER MIDSOUTH REGION (L) received his 10 OPS MANAGER (R) received their 5 Year Serv- Year Service Award from Tom Newby DIREC- ice Awards. TOR OF FIELD MAINTENANCE (R).
Service 2.0 Award
Marti Anderson COLLECTION CUSTOMER SUPPORT (C) received her Serv- ice 2.0 Award from Greg Gantt COO & EVP (R) and Dave Heaton VP OF CORPORATE SERVICES/COLLECTIONS (L).
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ODFL Executive Chairman Receives Salzberg Award Syracuse University recognizes Earl Congdon Jr. for outstanding industry contributions
On October 3rd, 2013, Syracuse University’s Whitman School of Management awarded Earl Congdon Jr., execu- tive chairman of the board of Old Dominion Freight Line, Inc., with the Harry E. Salzberg Medallion. Earl Congdon OD EXECUTIVE CHAIRMAN OF THE BOARD (L) and David Cong- don OD PRESIDENT AND CEO (R) PHOTO CREDIT: SUSAN KAHN PHOTOGRAPHY The Salzberg Medallion is presented during the annual Salzberg Memorial Program which gathers industry leaders honor of his father Harry E. Salzberg, a transportation entre- together to share insights, trends, and innovations in the preneur. The Salzberg Program is a central component of field of transportation, logistics and supply chain manage- the Whitman School’s Supply Chain Management program, ment. The Salzberg Medallion recognizes individuals for sig- one of the nation’s premier supply chain management pro- nificant accomplishments in supply chain management. grams. Established in 1949, it is the oldest award of its kind, and has come to be recognized as one of the most prestigious In 2013, Old Dominion was recognized with the following awards in the transportation industry. acknowledgements for company leadership in the industry: “I’m extremely honored to receive this award,” said Cong- • Mastio & Company ranked ODFL as No. 1 National LTL don. “When I joined the company as a driver at age 16, I carrier for the third consecutive year in a row. never envisioned Old Dominion becoming one of the trans- • Forbes Magazine named ODFL as one of America’s 100 portation industry leaders that it is today. The remarkable Most Trustworthy Companies. growth we’ve witnessed has only been possible because of Old Dominion’s unwavering commitment to deliver a pre- • NASSTRAC honored ODFL as 2013 Carrier of the Year. mium service and the tireless dedication of our employees.” • CIO magazine recognized ODFL for IT Excellence with “Earl Congdon Jr. is a towering figure in American industry the CIO 100 Award for the fifth consecutive year. and the Whitman School of Management is honored to rec- ognize his accomplishments in supply chain management • Inbound Logistics named the company to its 75 Green with the prestigious Salzberg Award,” says Whitman Dean Supply Chain Partners (G75) List. Kenneth A. Kavajecz. “Under his leadership, Old Dominion • ATA recognized ODFL with the Excellence in Security has been a model of service quality and integrity for Award, as well as the Excellence in Claims and Loss Pre- decades. The company’s growth and sterling reputation are vention. a tribute to Earl and Old Dominion’s commitment to a qual- ity management process that is fully integrated into the way • For the 4th consecutive year, Logistics Management hon- the company operates.” ored ODFL with the Quest for Quality Award. The Salzberg Medallion is the oldest supply chain award in • Fortune Magazine named ODFL as one of the Top 100 the U.S., created in 1949 with a gift from Murray Salzberg in Fastest-Growing Companies.
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remaining AT&T devices in November Chris Young OD Technology and December, which will be another 860 devices and 35 Service Centers. The Greetings from your friends and family. It takes all of us will allow us to replace the remaining your OD Tech- working together to keep OD’s systems, 900 Verizon devices and Service Centers nology Team. As applications, and data safe and secure, in the 1st quarter of next year. we wrap-up and the best line of defense is to edu- 2013, I want to cate our entire OD family. Remember, As a reminder, our Employee Self Serv- update you on you are the single most important ele- ice (ESS) initiative will allow you to view the progress of ment to reduce unintentional errors and your pay statement, time statement, some our initia- Information Technology vulnerabilities. quota balances, and personal informa- tives, including tion online. As mentioned before, this We thank each of you that submitted a our website redesign, security aware- effort has introduced several new tech- nomination for the 2013 Security Aware- ness, the rollout of our new driver hand- nologies to our infrastructure which are ness Award. The nominations were all helds, employee self-service, the QR important to ensure the security of your impressive so it was very difficult for the code on our new BOL form, and our sensitive data as we provide information OD Information Security team to decide new help desk software. online. Some areas that we are working the three finalists. The three finalist of on include the ESS user enrollment The redesign of OD's corporate and this year’s 2013 Security Awareness process, self-service password reset, se- customer website is really progressing Award will be photographed in the next cure website connections, testing of nicely! We are nearly 75% finished with Newsline and will each receive a $50 Visa multiple browser options (including ver- development and on target to begin gift card. Our three contest winners are: sion levels of a specific browser), and the beta testing some of the new applica- • Kathi Larson CIN for helping co-work- development of training and help doc- tions early in November. By January, we ers be secure with their personal data umentation. Ensuring that each of these expect to be in full beta test mode with areas meet our expectations has im- up to 300 of our customers who said • Shankina Black CPT for educating pacted our delivery of the application. they would like to help. Additionally, we OD’s customers about securing their However, we believe this is time well- will be training customer service to sup- credit card data spent to ensure that you have the best port the beta rollout in the month of • Gamaliel Barajas CHI for researching experience possible, and the team is November. and educating himself on security working diligently to meet that goal. While the technology team is working best practices Due to the challenges mentioned hard on development of the new site, In addition to our content winners, we above along with fast approaching year- our marketing department is working would like to extend Honorable Men- end system and application mainte- diligently to provide new photography tions to: nance requirements, our roll out for the site as well as new and refreshed timeline has required an adjustment. At content to highlight the many valuable • Jamee Westphall SNA noted for fol- this point, we will begin rolling out the services we offer here at OD. The re- lowing company policies and proce- ESS application to the Corporate Office design has been driven by customer dures in January 2014, with roll out to the needs and is focused on providing a • Marsha White, Grant Boles and KT Service Centers by region (working from positive overall experience while making Treat RIC worked together to stop a west to east) to follow. the site easy and intuitive for everyone. phone scammer Have you noticed the funny looking To coincide with the National Cyber Se- At the beginning of the year, our plan black square on the 2nd page of some curity Awareness Month, we held our was to rollout our new “Gen III” driver of your Internet Straight Bills of Lading own 1st annual OD Cyber Security handhelds to half of our staff. I am proud (BOL)? This is a QR code or Quick Re- Month during the month of October. to say that we accomplished this goal sponse code which you have probably We hope that you found each of the early, which included distributing almost seen in places like magazines associated weekly email newsletters informative 2,300 devices to 93 Service Centers. with advertisements. We’ve made a and useful in your daily tasks, and that Based on this accomplishment, we have change to the OD Internet BOL PDF you share what you have learned with decided to keep going and replace all Form on our Website that our customers
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can use to produce their BOL for pickup. link to “OD Help Desk”. This will launch left, then click “Download” to open the The change we’ve made is to have the the Customer Portal, Manager Portal or Client, Manager or Agent instructions. BOL form produce a QR code on the Agent window depending on your job We are working hard to improve our second page that represents the infor- title and role. From here, you can review technology both internally and exter- mation that the customer keyed in on the status on your tickets and look up nally to assure that OD remains an in- the form about their shipment. In the fu- items from the Knowledge Base for self- dustry leader! As always, I would like to ture, the driver will scan the code with help articles. Managers can perform Ac- hear from you on topics that you would their handheld and capture all of the cess Controls and other specific like for us to cover, so please send me a shipment details contained in the form. requests using pre-defined forms. quick message if you have any thoughts, This will allow for the pre-filling of our Agents can access and work tickets as- as well as comments, questions, con- Bill Entry Application in the future versus signed to them. cerns, or compliments. bill entry clerks having to manually key If you need instructions, click on Knowl- them. This QR code is not currently Chris Young- edge Base and search for “instructions”. Vice President OD Technology being used but will be once we can Click the “Attachments” button to the make enhancements to the driver hand- helds to allow scanning of the codes. Drivers may start seeing these QR codes on shipments where customers are Meet the 2013 United Way Team using OD’s Internet BOL form, and you can simply ignore them for now until we are ready to start scanning. As OD has continued to grow, we quickly found ourselves outgrowing our old Help Desk Ticketing software and its capabilities. As we began to search for a new application to replace HelpStar, we had several criteria we wanted the new product to meet. Agility, life ex- pectancy, customizable fields, room for growth, automation, and functionality
were some of the key expectations we (BACK ROW): Doug Witcher CHAIRMAN ON UW BOARD AND OWNER OF SMARTCHOICE, Cynthia Styles, Joe Barnes established. A team was assembled to UNITED WAY, Owen Bertschi CHAIRMAN OF UW’S PACESETTER CAMPAIGNS AND PRESIDENT OF CRESCENT FORD OF assist us with evaluating products, and HIGH POINT, Sarah Jacobs, Matt Nowell (MIDDLE ROW): Nadine Wilson, Heather Hege, Connie McCoy, Mark Penley, Karen Tyndall, Donna Hurley, Linda Little (FRONT ROW): David Congdon PRESIDENT & CEO, they ensured we were asking all the Sir Purr (Carolina Panthers Mascot) tough technical questions as well as the simpler “how to” questions. We settled on BMC Footprints and im- plemented the product in October. Footprints allowed us to implement a much more robust product to plan for future growth while still following many of the key processes and business rules that had been established within Help- Star. Our goal was to make the end-user transition as seamless as possible. To access Footprints, go to Internet Ex- plorer and under Favorites located at the top of the IE window, you will see a Sir Purr, Carolina Panthers Mascot visited OD Corporate Office for United Way Campaign.
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Hugh Morris Central Dispatch News & Notes In the last edi- more State (specific) Regulatory re- pleasure to meet some of our OD tion of our OD quirements, our Handbook needs to Family in RTO, SJC, SAC, and SFC. It Family News- be more fluid and easily changed to was also beneficial to get a better un- line, the issues meet those requirements; as well as derstanding of what it is like to do busi- we were hav- any policy changes we may be forced ness on West Coast and the challenges ing with our to make to meet any requirements. they face being 3-hours behind us here PrePass pro- in Corporate. During my visit in RTO, I In the third quarter (July – September), gram and the was asked by RTO LH Dispatch to give we increased our dispatches 7.8% per 700 plus trans- a shout out to all of our Teams that day versus the 3rd Quarter of 2012. ponders we have been a tremendous help with However, our pure empty dispatches could not account for were mentioned. freight coming into Southern Califor- only increased 3.7% per day versus the Thanks to everyone involved, espe- nia. Due to the balance issues we have 3rd Quarter of 2012. While this is a cially our drivers, we only have 16 faced, and trying to keep our On-Time static number, it does reflect a huge transponders we cannot account for. Service Levels at 99% plus, we have improvement in the number of pure As of this writing, we have over 4,500 asked Teams to redirect to other empty dispatches. We continue to look transponders active in our units. The Southern California Service Centers for ways to reduce our pure empty dis- transponder is tractor specific; there- while the Team was still en route. Sec- patches. We could be more aggressive fore we would sincerely appreciate ondly, we have asked some Teams to with our rates on volume shipments in your help in keeping these transpon- help us by shuttling some freight be- the back haul lanes. However, what I ders in the correct tractor. Though we tween RTO and LAS or LGB or even find a majority of the time, is the deliv- continue to spend approximately ORC, when we did not have another ery requirements and the delivery time $1,000,000 per month in tolls and fees, immediate option. Our LH Manager on many of these volumes, are very we are saving the fees on the almost and LH Dispatchers wanted our Teams taxing and quite time consuming on 700 transponders we could not locate who have helped us in our time of our P&D Operations. Sometimes it previously. An interesting tidbit from need, to know how much they appre- makes more sense, and we incur less PrePass, units with a PrePass transpon- ciate all of your help. cost running the pure empty dispatch. der save on average half a gallon of In closing, as we approach the Holiday diesel and 5 minutes of time by not As business levels surge at the end of Season, I want to wish each of you a having to stop at the toll both or by a Quarter, the pressure on our Line very Happy Holiday Season, and I look having the ability to bypass the scales. Haul operations is greater than a nor- forward to working for each of you and According to the statistical data pro- mal end of a month. For example, if we with each of you in 2014. vided by PrePass, we saved 13,848 gal- are staffed to handle 100 dispatches Hugh Morris, VP of Line Haul lons of fuel and 2,308 hours of time in per day during normal business levels, the month of September. at the end of the Quarter we now face 125 dispatches per day. In 2 or 3 days It has been several years since we up- we are suddenly 75 dispatches behind. dated The Drivers Handbook. We are For all you Weekend Warriors who currently doing a complete rewrite of came in and ran an extra run or two the Handbook and hope to have this over the weekend(s) to help us, and for completed by the New Year. While a all those schedule drivers who ran an vast majority of what is in the Hand- extra run, thank you for helping us book may not change, there is new in- keep freight moving for our customers. formation we can provide, and additional information needed for it to At the end of September, I had the meet today’s needs of our drivers. As pleasure of visiting some of our Service ® Federal Regulations change, and even Centers in California. It was a genuine
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CORPORATE
Cornell Brenson – You Will Be Missed
Cornell Brenson a special group of individuals to make OD work and Mr. CLT LH DRIVER passed Brenson was one of those special individuals. away on October While Cornell will be missed, he was one of the corner- 23, 2013 at age 83, stones that made OD what it is today: a diverse em- and enjoyed good ployer with a unique culture that is hard to duplicate by health until the other companies. Cornell was a standup guy that did end. Cornell was his job in a professional manner each and every day. employed for 64 Over the years he was able to adapt to the changes at years at the CLT OD and within the industry over his long career. You Service Center and could set your watch on him from the time he started accumulated 6.9 until he completed his run, he was like a Swiss watch. million miles of safe driving. He We were lucky to have him in the CLT Service Center first came to OD with the acquisition of Bottoms-Fiske and at OD for all of those years. It made us appreciate and started his employment in June of 1949. Cornell the price that was paid and the history of our company. was an active employee, never retiring while driving line Cornell makes us proud to work at OD. haul from Charlotte, NC to Darién, GA 5 days a week. Mr. Brenson was born in Belton, SC on May 5, 1930. He In 2000 Cornell was honored as the “Driver of the Year” was a United States Army Veteran serving his country in North Carolina. His career spanned 6 decades and his proudly. He leaves behind his wife, Corelus Brenson of positive attitude was his trademark over the years. He 60 years and two sons, Gregory and Dwayne Brenson, loved his job and he loved working for OD. Cornell two brothers and a host of nieces and nephews. worked hand in hand with Earl Congdon EXECUTIVE CHAIR- Cornell was Old Dominion and we will never forget the MAN OF THE BOARD during the turbulent times of the ac- impact he made on us daily. It was an honor and privi- quisition of Bottoms –Fiske and they stood their ground lege to work beside this fine gentleman. in the wake of physical and financial harm to the com- pany. This was a tough time for the Company and it took Greg Killalea CLT SCM
“NO” to Drugs “YES” to Self Esteem
If you or someone you know has a substance abuse/addiction problem, please contact Ken Ludwig VP OF HUMAN RESOURCES, 336.822.5854 for assistance and professional help.
CORPORATE 13 Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:19 AM Page 14
SAFETY
2013 Make-A-Wish Charity Event
The 13th annual “Make-A-Wish Truck Driving Charity Event” took place at the Lee Hi Valley Truck Stop in Lexington, Vir- ginia on September 14, 2013. A total of 107 professional driv- ers from various companies participated this year. OD sponsored 17 drivers for this year’s event. All proceeds raised during the event goes to the Make-A-Wish Foundation. Congratulations to the following drivers who received awards based on performance on the driving course:
Kenneth Plaster GBO P&D DRIVER 1st 5-Axle class Tim Whitley WSN P&D DRIVER 1st 4-Axle class Brian Turner MRT P&D DRIVER 2nd 5-Axle class Bill Stroud MRT P&D DRIVER 3rd Retiree class (LTOR, BACK) Lauren Farris CPT, Kenneth Plaster GBO, Michael Wagoner MAR, Leroy Hurt ROA, Allen Johnson MRT, Beth Smith MRT, Tim Whitley WSN, Ralph Michael Jones MRT P&D DRIVER 3rd Rookie class Hamilton CLT, Farrell Bloss GBO, Brian Hall MRT; (LTOR, FRONT) JBrian Akins GBO, J.R. Houchins Mike Jones MRT, Ricky Boone ASH, Dean Smith GBO, Bill Stroud MRT, Brian Turner Field Safety Supervisor, Midsouth Region MRT. (NOT PICTURED) Jeff Howell ROA
Kenneth Plaster Tim Whitley Bill Stroud Brian Turner
OD Baby Program
OD offers our expectant parents a “Goodie Bag” with coupons, free gifts and lots of beneficial information to help our OD Employees and their families. Our OD Baby Packages are geared toward the prenatal months, so please notify your manager when you are ex- pecting. Your Service Center Manager will then e-mail Mary Thompson WELLNESS COORDINATOR in Benefits so you can receive your OD Baby Package. Please include the following information: name, employee number and gender of the baby if known. Mary Thompson Benefits-Wellness Coordinator 336-822-5232 Alysha Alkire (wife of Zach Alkire RNO LH DRIVER) and Amelia.
14 FALL 2013 NEWSLINE Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:20 AM Page 15
SAFETY/MAINTENANCE
National Truck Driving Championships
Meet our drivers that competed at the National Truck Driving Championships in Salt Lake City, UT. The drivers were scored on a pre-trip inspection, writ- ten knowledge exam and a road course containing 6 driving chal- lenges. David Congdon PRESIDENT & CEO, Sam Faucette, CDS VP OF SAFETY AND COMPLIANCE, the competitor’s Service Center Managers and local Field Safety Personnel as well as their families attended to cheer them on. Congratulations to all State and National competitors this Glenn Pufahl TWF P &D DRIVER Straight Truck past year. The Safety Department would like to thank each Bill Hill BOI P &D DRIVER 5-Axle class of you for your dedication, time and commitment to being Lew Hunter SCR P &D DRIVER Flatbed the “BEST OF THE BEST”. Pictured left to right: Luke Wyatt SLC LH DRIVER 5-Axle class
David Stout IND LH DRIVER Twins Remember, next year competition is just around the corner. Brian Turner MRT P&D DRIVER 3-Axle class Please let your Service Center Manager and Safety Supervi- David Eckles KCY P&D DRIVER 5-Axle class sor know of your interest to compete in 2014.
RTO Maintenance is Service 2.OD
To: RTO Management All too often, we get busy and there is no time for ex- I would like to take the time to show my gratitude on the plaining little things. We forget to take the time to train great service we (the drivers) receive daily from the RTO one another on the details that will help us do our job Maintenance Shop. I wanted you to know about the ded- better. Let me assure you, this is not the case with our icated fellow employees that go above and beyond RTO Maintenance Shop. I am asking to recognize the every day. Service 2.OD that our maintenance team is always deliv- ering and acknowledging them for a “JOB WELL My experience is always positive. The maintenance team DONE”. Thank you for your time and consideration. is always friendly, knowledgeable and they take the time to answer any questions. Sincerely, Anonymous
2nd Shift: (FRONT L TO R) James Proctor, 3rd Shift: (LTOR) Jesus Navarro, Gabriel 1st Shift: (FRONT L TO R) Cesar Quevedo, Tri James Banh, Jose Ramon Patlanbaeza; (BACK L TO R) Abel Saenz, Lawrence Moreno, Manuel Bar- Magana, Isela Segura, Danilo Martinez Atanacio Loya, Michael Rosales, Gilberto Diaz, Salvadore Fierro, rios Cadilli; (BACK L TO R) Jeffrey McDonald, Andres Rojas, Jason Armando Mares Morales, Darren Myers, Ernesto Galindo, Lenny Gurzenda SHOP SUPERVISOR, Carlos De La Torre RTO SHOP MANAGER
SAFETY/MAINTENANCE 15 Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:20 AM Page 16
MAINTENANCE/PROMOTIONS
State and National Super Tech Competitions
We’re very proud of our state competitors Shawn Allman and of time ending every 30 minutes 16 times a day for two days? Matt McCart from our Atlanta Fleet Maintenance Facility and Maybe it is someone that has a lot of pride, has determina- their accomplishments at the Georgia Super Tech Competi- tion and possesses education and experience with the tion. We are equally proud of Brian Shaffer and Ken Nay- courage to try. This is our Fleet Maintenance Technicians and smith from our Morristown Fleet Maintenance Facility and this is what we do every day! their accomplishments at the Tennessee Competition. I want to thank everyone involved in assisting our technicians Matt McCart ATL 1st State Fastener Work Station over the last year along with all of our hard working competi- Ken Naysmith MRT 1st State Written Work Station tors. Let's start preparing right away as time is fast approach- Shawn Allman ATL 1st State Written Work Station ing for the next competition, be it at the State level or the National TMC SuperTech. At the 2013 National SuperTech Competition in Pittsburg, PA, three of our competitors advanced to the second round Old Dominion is now offering $1000 to any Technician who overcoming tough work and heat the first day. This experi- wins a State Competition and $2,500 for the National TMC ence will prove helpful while setting our sites on next year. SuperTech Competition. How do we describe someone that is willing to place them- Winston R. Minchew Asset and Training Manager selves into a challenge that provides stress under the sound
National 2013 Technology and Maintenance Councils SuperTech Competition Matt McCart ATL MAINTENANCE (L), Ken Naysmith MRT MAINTENANCE (L), (LTOR): Ken Naysmith MRT, Tony Gabriel HAR, Sam Wright CPT, Jeff Spielbusch Shawn Allman ATL MAINTENANCE (R) Brian Shaffer MRT MAINTENANCE (R) PAR, Josh Creech GBO, Winston Minchew CPT, Dave Thrower HAR.
Promotions & Appointments
Kenneth Musgrave WLP Service Center Manager Mike Hammonds CRP Service Center Manager
Brendan Martinez CWS Service Center Manager Chris Harrison WFT Service Center Manager
Matt Penley CPT Director of TLB and Lou Rosensteel ALT Service Center Manager Supply Chain Solutions Shane Braucht VDI Service Center Manager Bill Russo RFI Service Center Manager Chris Charette SLC Director of International Chris Henderson MNS Service Center Manager Sales
16 FALL 2013 NEWSLINE Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:20 AM Page 17
PROMOTIONS
Continuted Growth Brings Promotions and Organizational Changes
As all of you know, OD has been blessed with substantial Agencies. Jerry will now be responsible for the operations profitable growth over the past several years. This has been and sales of our container drayage services as well managing achieved as a direct result of superior service at every level, the relationships between OD and our agents in Canada, and in part by a dedicated well trained sales team, and Alaska, Hawaii, Mexico, Puerto Rico and the US Virgin Is- through our brand messaging. In an effort to position our lands. Marty Sis, Director of Ocean and International Air- leadership for continued profitable growth in the future, we freight will continue to be responsible for the global ocean are pleased to announce several organizational changes and freight forwarding operation, international air freight and our promotions in the area of Sales, OD-Global and Marketing. agent network outside North America. Both Jerry Aaron and Marty Sis will report directly to Wayne Bersch. First, Greg Plemmons, currently VP-OD Global, is promoted to VP of Field Sales reporting directly to Marty Freeman, Sen- Finally, David Carter is promoted to VP- Marketing and Com- ior VP-Sales. Greg has done a tremendous job leading the munications. David’s expertise in marketing and advertising development of our OD-Global suite of services. We com- has helped take the OD brand to new heights since joining w mend him for his vision and leadership in this regard. In our company. He has a real passion for the OD brand and was r Greg’s new role, he will be responsible for both field sales part of the advertising team which developed our company and OD-Global revenue growth. positioning line, “Helping the World Keep Promises”. In ad- dition to his responsibilities for the marketing and advertising Under the new sales structure, Global Solution Specialist’s effort, he will now assume responsibility for our multi-media (GSS) will continue to report to their respective Global Sales group who is led by Jim Wheless, Director of Media Develop- Managers (GSM) and going forward, the GSMs will report di- ment and Communications. David will continue to report to rectly to their respective Regional Sales Directors. The Cana- Chip Overbey, SR VP-Strategic Development. dian Sales Manager and the sales team throughout Canada will also take their direction from their respective Regional Please join me in congratulating each of these individuals for Sales Director. Regional Sales Directors will report directly to their respective promotions and new responsibilities. It is an Greg Plemmons instead of Marty Freeman. This reporting exciting time in the life of OD and I believe that these changes change is designed to increase the team work and effective- will not only facilitate continued profitable growth for our com- ness of our LTL and Global Sales efforts. This will also allow pany, we will continue our commitment to “Helping the World Greg Plemmons to continue his guidance of OD-Global rev- Keep Promises” becoming more than just a slogan. enue growth as well as provide our field sales team an addi- David Congdon tional corporate resource. There are no changes in reporting President and C.E.O. or responsibilities with respect to our Field Sales represen- tatives. “Solution Specialists” will continue to report directly to their local Manager of Sales and Service, or City Sales Manager and be supported by their respective Regional VP and Regional Sales Director. Next, we are pleased to announce the promotion of Wayne Bersch, currently the Director of Container Services, to VP of OD-Global Operations reporting to Chip Overbey. Wayne has done an exceptional job directing the growth and profitability of our container drayage operation since January, 2007 and he is well versed in the global supply chain. Wayne will work closely with Greg Plemmons to operationally support the con- tinued growth of our OD-Global suite-of-services. Jerry Aaron, currently Director of OD-Global Sales is pro- moted to Director of Container Services and North American
PROMOTIONS 17 Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:20 AM Page 18
ANNIVERSARIES
Anniversaries
Norman Fleener ASH 15 Bobby Flake COL 10 Jeffrey Beshore FWT 5 Ronnie Hook COL 10 Jose Gomez FWT 10 Richard Abner ATL 10 Shelton Gunter COL 15 Michael Griffin ATL 10 Bradley Houchins GBO 5 John Jones COL 20 Jimmy Loo ATL 10 Lewis Richards GBO 10 Marion Merritt ATL 10 Nancy Jordan CPT 5 Jerry Soulsby GBO 10 Ronald Young ATL 10 Amanda Brady CPT 10 Kevin Wilson GBO 10 Melvin Jackson ATL 15 Christina Burris CPT 10 Robert Taylor GBO 15 Folami Ogunlana ATL 15 Wendy English CPT 10 Lynwood Calder GBO 20 Derick Taylor ATL 15 Scott Feldmann CPT 10 Tommy Hunt GBO 20 Randall Elliott ATL 25 Maria Owens CPT 10 Thomas Lowe GBO 25 Lowell Pack ATL 25 Alexandra Thorp CPT 10 Reid Mitchell GBO 25 Herman Harrell ATL 30 Robert Coltrane CPT 15 Samuel Chapman GBO 35 Bruce Griffin CPT 15 Jeffery Hylton GBO 35 Richard Luckie ATW 10 Pamela Hall CPT 15 James Mielock GRR 5 John Williams AUG 15 Kelly Thompson CPT 15 Gary Landstra GRR 10 Patrick Voss CPT 15 Kevin Smith AUS 10 Michael Johnson CPT 20 Roger Thompson GVL 10 Gary Stewart BFL 5 Shawn Pope CPT 30 David Edmonds GVL 15 Teresa Smith CPT 30 Bob Jerrell BHM 15 Richard Workman HAR 5 Rick Cortopassi DAL 5 John Baer HAR 10 Vishnu Ramlall BKN 10 Anthony Dulaney DAL 5 Eric Bethea HAR 10 Sergio Leyva DAL 10 Thomas Covert BOS 15 Steve Bistline HAR 10 Ignacio Montijo DAL 10 James Crist HAR 10 Steve Sasser BTR 10 Gustavo Munoz DAL 10 Craig Grim HAR 10 Guadalupe Perez DAL 10 Roger Hedrick HAR 10 Daniel Barajas CHI 10 Hector Tobias DAL 10 Todd Humphrey HAR 10 Mariusz Pachura CHI 10 Stuart Kilmer DAL 15 Michael Kuchinski HAR 10 Ryan Olson CHS 10 Douglas Lopez DAL 15 Henry Milstead HAR 10 Darrell McGrew DAL 15 Lori Spittler HAR 10 Robert Tremaine CIC 10 Andrew Oseid DAL 20 Brian Tatum HAR 10 Larry Turman HAR 10 Heather Rogers CIN 5 Donald Cobb DEC 10 Russell Tate CIN 10 Aerrick Granville HOU 10 Jack Davis CIN 15 Robert Garduno DEN 10 Dennis Bamford IND 5 John Emody CIN 15 Peter Gerrard DES 5 David Haisley IND 10 Rafael Avila DES 10 Matthew Grossi CLE 5 Matthew Spiegel IND 10 Joseph Schueller CLE 15 John Benages DES 10 Kevin Reid JCY 10 Linda Canalejo DHN 5 Claude Ghent CLT 25 Surjeet Singh JCY 10 Howard Brown DHN 15 Scott Freatis COH 10 Ruben Medina JCY 15 Calvin Cotton DRM 10 William Hays COH 10 Charles Crumwell JKN 10 Dishawn Jackson COH 10 Laurie Aranda ELP 5 Ed Strong JKN 20 Danny Workman COH 10 Perry Marshall JKN 25 Eric Cunningham COH 15 Eric McArthur FAY 20 Pete Susi COH 15 Richard Hedges KCY 5 Phillip Kenney FLO 15
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ANNIVERSARIES
Anniversaries
Carlos Mendez LAS 15 Dennis Athmann MSP 15 William Kistenmacher SFC 10
James Hill LEX 10 Gary Winkler NEC 20 Arnet Davis SHO 10
Robert Jones LOU 20 Shawn Daggett NHN 10 John Mootz SJC 5 Eric Kennedy NHN 10 Melissa Stevens MAC 5 Hugo Martinez SLC 5 John Dinsmore ORL 10 Scott Vore SLC 10 Rolfe Goldston MAR 50 Timothy King ORL 10 Randy Wavra SLC 10 Alicia DeLancey MFS 15 Stanley Lomowski ORL 15 Penni Beckmann SLC 25 Randall English MFS 15 Larry Belcher ORL 20 Ronnie Cortinas SNA 15 Milena Sanmartin MIA 10 John Bozeman PAD 10 Daniel Hunter SPL 10 Jorge Sauvalle MIA 10 John Feugate PAR 5 Zachary Brown MIA 15 Carl Carpenter SPM 10 Roger Jarboe PAR 5 Terrye Chapman SPM 10 Timothy Cody MRT 5 Samuel Johnson PAR 5 Stephen Richter SPM 10 Robert Hannah MRT 5 Christopher Redman PHL 15 Brice Woods SPM 10 Jeremy Mangus MRT 5 James Malachoski PHL 20 Michael Rhoton MRT 5 Ricky Cantu STC 10 Roger Shanks MRT 5 John Sanders PIT 15 Christopher Jordan STL 10 Charles Vermillion MRT 5 Andrew Balas PVD 10 Vito Marciante STL 15 Winston Bailey MRT 10 Lawrence Carney PVD 10 Marty Rocco STL 15 Leonard Braford MRT 10 David Mello PVD 15 Scott Welty STL 15 William Cope MRT 10 James Dalton MRT 10 Victor Tellado RFI 15 Wayne Potter SYR 15 George Finehout MRT 10 Johnny Mathis MRT 10 Roy Smith RIC 5 Steve Rhodes SYV 20 Michael Weeks RIC 10 Jeffery Phillips MRT 10 Samuel Pratt TOL 5 Wesley Pratt MRT 10 Beini Lin RNO 5 Jessica Baker TPA 10 Mark Suthers MRT 10 Jose Chaidez RNO 10 Michael Childress MRT 15 Gary Garland RNO 10 Donald Nail TUL 10 Kelly Cradic MRT 15 Jonathan King MRT 15 Casie Tremelling RSW 5 Jane Nestlebush TUS 15 Charles Lane MRT 15 Teng Yang RTO 5 Toby Livesay MRT 15 Larry Alford TVL 10 Hugo Anaya RTO 10 Jason Moore MRT 15 Edward Espino RTO 10 Michael Stepheson TYT 10 Ronald Sandstrom MRT 15 Maximino Hernandez RTO 10 Richard Story MRT 15 Jason Garrison VGS 5 Augustus Lozano RTO 10 Mark Woods MRT 15 David Vonderohe RTO 10 Anthony Collelo WAU 5 Larry Dean MRT 20 Rodrick Edwards RTO 15 Richard Foshie MRT 20 Michael Hammond WFT 10 Henry King MRT 20 Wesley Herek SAG 5 Lisa Martin WLP 5 Brian Metzger MRT 20 David Lippert SBN 10 Gregory Moore MRT 20 Jason Mickiewicz WOR 5 Vernon Moore MRT 20 Richard Roselli SCR 10 George Rice MRT 20 Leonard Adolphe WPB 10 Jaime Barrera SDO 5 Glendon Roddy MRT 20 Patricia Elmore WSN 20 James Woody MRT 20
ANNIVERSARIES 19 Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:20 AM Page 20
RETIREMENT
Retirement
Mary Campbell GBO RECEPTIONIST (L) presents Bill Jarrett GBO DOCK (L) received his retire- Robert Briggs NSH P&D DRIVER (L) received his a retirement cake to Bill Jarrett GBO DOCK (C) ment plaque from Tim McBride GBO SCM (R) retirement plaque from Ron Baucom NSH and his wife, Jo Jarrett (R) after 15 years of service with OD. SCM (R) after 27 years of service with OD.
Jerry Adams ATL LH DRIVER (C) received his retirement plaque from Robert Webster NSH LH DRIVER (R) received his retirement plaque Steve Merritt ATL SCM (L) and David Wright LH MANAGER SOUTHERN RE- from Ron Baucom NSH SCM (L) after 21 years of service with OD. GION (R) after 23 years of service with OD. Best wishes from ATL.
Horace “Ham” McCrosky NSH OB DOCK received his retirement plaque after 16 years of service with OD. (FRONT, LTOR) Debra Davenport NSH OB DOCK, Adalberto Chavez NSH OB DOCK, Ron Baucom NSH SCM, Horace McCroskey-Retiree NSH OB DOCK, Don Hampton NSH OB DOCK, Wade Sellers NSH OB DOCK, Randy Barton NSH OPS MANAGER. (BACK, LTOR) Irv Jackson NSH OB DOCK, Marvin Tomberlain NSH OB DOCK, Josh Vincent NSH OB DOCK, Dustin Luzadder NSH OB DOCK, Alex Ogles NSH OB DOCK, Terry Biggs NSH DOCK SUPERVISOR, Bobby Jones NSH OB DOCK, Robert Walker NSH DOCK SUPERVISOR, Tommy Phillips NSH OB DOCK
20 FALL 2013 NEWSLINE Newsline_20133Q_CORP_Newsline_20133Q 11/21/13 11:20 AM Page 21
RETIREMENT
Retirement
David Smith WSS P&D DRIVER (R) received his David Smith WSS P&D DRIVER (RC) with his family at his retirement party. Hertsel SON (L), Alice retirement plaque from Mandi Waddell WSS WIFE (LC), Alex SON/DRM P&D DRIVER (R). MANAGER OF CONTAINER SALES AND SERVICE (L) after 41 years of service with OD.
Carolyn Welch (R) received her retirement Virginia Smith CIN P&D DRIVER (R) received Ken Chapman NSH P&D DRIVER (L) received plaque from Ken Ludwig VP HUMAN RESOURCES her retirement plaque from Brian Houser CIN his retirement plaque from Ron Baucom NSH (L). Carolyn worked behind the scenes for SCM (L) after 16 years of service with OD. SCM (L) after 21 years of service with OD. many projects and initiatives in the HR de- partment and was such a true professional. She will be missed, but thought of often. Enjoy your retirement at the beach!
Rosemarie Addiego LIS DRIVER CHECK-IN CLERK retired after 9 years of service with OD. (RTOL) Rosemarie Addiego LIS DRIVER CHECK-IN CLERK, Jorge Azzaro LIS OB LEAD DOCK, Frank Ieraci LIS OS&D SUPERVISOR, Ken Orobona LIS SCM, Debra Mantovani LIS CUSTOMER SERVICE, Kesh Narine LIS DIS- PATCH, Shynelle Bullock LIS CUSTOMER SERV- ICE, Rich Ramkissoon LIS AFTERNOON DISPATCH, Leena Orzano LIS OFFICE MAN- AGER, Damian Chang GLOBAL IMPORT COOR- DINATOR
RETIREMENT 21 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:40 AM Page 22
CENTRAL STATES
Chris Kelley VP Central States Region Where did the shown every day in the emails and SAL Service Center that we had to share summer go? It phone calls that we receive from our with several other carriers over the years. is hard to be- customers. It continues to impress me lieve that fall is how many of our customers take the We are also making quick progress on already here time to reach out and tell us about their our new service center in Memphis, TN. and winter is experience with OD. We can never lose Looking forward to next fall when we will on the way. our service advantage over our compe- be moving into our new 270 door facility The oncom- tition and I want to especially thank all which will help us continue our growth ing cold has of our Service 2.OD Award Winners in in that market. not slowed us the third quarter. I want to thank every member of the down though, we continue to set rev- CSR and the OD family for their contin- enue and operating ratio records as the This top quality service also helps our bottom line. Year to date through the ued hard work and dedication to our year goes forward. What an exciting customers. Our biggest challenge right time to “Be OD”. third quarter 16 of 20 Service Centers have improved their operating ratios. now is staying ahead of our competi- For the third quarter, top OB revenue SPM Service Center is the leader for 3 tion, but I know that the OD Family will growth honors goes to Team CBM and quarters for most improved OR. Lowest continue to make the difference. Thanks top total revenue growth goes to Team OR goes to Team SAL with Team TUL for helping OD to become the premier SAL. Congratulations to our OD Family right on their heels. I am looking forward transportation solutions provider! members in COS, OKC, PAD, SPM, TOP to seeing how this close race turns out Chris Kelley and WIC for all exceeding our growth and who will win the plaque for the year. Vice President, Central States Region projections during the third quarter. These profits allow us to continue to reinvest in our future. Our success in these markets and throughout the region and company Construction is nearly complete on our wouldn’t be possible without a total new Salina, KS Service Center. We will team effort by every member of the OD be moving in December 2013 and look Family. We kicked off Service 2.OD this forward to having our customers visit the quarter to keep the awareness high of “New Best in Class” facility. We have how critical our best in business service come a long ways since the WSKT pur- is to our success. That commitment is chase in 2005 when we acquired the old ®
Our “Best in Class” Salina, KS, Service Center is nearing completion. Construction is well underway at our new Memphis, TN, Service Center.
22 FALL 2013 NEWSLINE Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:40 AM Page 23
CENTRAL STATES
STL – Safety Dinners STL Line Haul Team 1 celebrated achieving one year without an accident with a dinner. The STL Drivers and their spouses enjoyed the evening. Congratulations!
y
r Meet Kohen Kidd, son of Josh Kidd DEN ATM and wife, Rachel. t Kohen has Cerebral Palsy, sight and hearing impaired, but STL LH Team 1 (LTOR): John Byrd, Cash Smith, Jason Sampley, Roma that doesn’t stop him from being a huge fan of OD! Thank Logan, Kelly White, Gary Hood, Warren Franklin, Dennis Peters, Scott you for sharing this inspirational picture with your OD Family! Mahan, Darrell Cook. s STL Dock enjoyed a nine month injury free Safety Dinner. r DEN – Building Hope y n Fundraiser
DEN attended the “Building Hope” Raising the Walls Fundraising event hosted by Sports Authority in Denver, CO. OD was a table sponsor for this worthwhile event. An auction was held to raise money to build homes and libraries for the people in Juarez, Mexico. It was a very rewarding experience watching the generosity of our community.
STL IB Dock (LTOR): Tom Barbero ATM, Nick Tucker SUPERVISOR, Curtis Mitchell DOCK
(RTOL): Shirl Brown NATIONAL ACCOUNT EXECUTIVE FOR SPORTS AUTHORITY, Deb Mirizio OFFICE MANAGER, Kim Muniz OS&D FOR SPORTS AUTHORITY, Yvette Cooke CUSTOMER SERVICE, Tammy Stephenson CUSTOMER SERVICE. Not pictured: Jackie Rohl SOLUTIONS SPECIALIST STL IB Dock (LTOR): Eric Pratt, John Tucker, Cory Stringer, Gordon Mitchell
CENTRAL STATES 23 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:41 AM Page 24
CENTRAL STATES
Million Mile Awards
Clifford Foster LRA LH DRIVER (L) received his Eddie Simmons MFS LH DRIVER (R) received Steve Larkin PAR LH DRIVER (R) received his 2 Million Mile Award from Jason Marsh LRA his Million Mile Award from Chris Kelley VP Million Mile Award from Kerry Ast PAR SCM (L). P&D SUPERVISOR (R). CENTRAL STATES (L).
Curt Reynolds GRB LH DRIVER received his Mike Feldhacker SPM LH DRIVER (L) received Robert Greer DEN LH DRIVER (L) received his Million Mile Award. his Million Mile Award from Luke Rhodes Million Mile Award from Brian Norbury DEN SPM SCM (R). SCM (R). DEN – Employee Appreciation Day Cookout
Service 2.0 cake by the mother of Dillon Bueno PM Dock (LTOR): Carlos Cobos, Mike Kane, Scott DOCK for DEN Employee Appreciation Day Bremkamp, Kenny Hill, Arturo Cano, Joel Garcia
Dispatch Team (LTOR): Scott Lawson, Katrina Jeffers, Brad Ratliff, Oscar Luevano, Office Team (LTOR): Kim Muniz, Nicole Eggert, Sherise Sanchez, Staci Schulz, Tammy Brian Norbury SCM Stephenson, Rose Cyrus, Debra Mirizio, Belen Robles, Yvette Cooke, Kathie Betlow
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CENTRAL STATES
Safety Awards
Cody Peevyhouse PAD P&D DRIVER (L) re- Brent Oliver PAD P&D DRIVER (L) received his 2 Richard Scott PAD P&D DRIVER (L) received his 2 ceived his 3 year Safety Award from Doyle year Safety Award from Doyle Fox PAD SCM (R). year Safety Award from Doyle Fox PAD SCM (R). Fox PAD SCM (R).
Ed Borawski STL P&D DRIVER (L) and Kevin Jakup Hodzic STL LH DRIVER (L) received his Roma Logan STL LH DRIVER (L) received his 2 Masters STL P&D DRIVER (R) received their 5 1 year Safety Award from Rob Shirley STL year Safety Award from Brian Gonzalez STL year Safety Awards. P&D DISPATCHER (R). OPS MANAGER (R).
Cory Dewald GRB P&D DRIVER re- Darren Buntain GRB P&D DRIVER Benny Stotts OKC P&D DRIVER (LC) and Adam Mackey OKC P&D DRIVER ceived his 8 year Safety Award received his 8 year Safety Award. (RC) received their 2 year Safety Awards from Joe Amos OKC IB SUPER- and Service 2.0 Award. VISOR (L) and Scott Burk OKC SOLUTIONS SPECALIST (R).
STL LH DRIVER STL P&D DRIVER John Byrd (L) received his 2 Randy Cook (L) received his 1 Mike McKenzie STL P&D DRIVER (L) received year Safety Award from Brian Gonzalez STL year Safety Award and Vito Marciante STL P&D his 15 year Safety Award from Tom Barbero OPS MANAGER DRIVER (R). (R) received his 15 year Service Award. STL SCM (R).
CENTRAL STATES 25 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:41 AM Page 26
CENTRAL STATES
Safety Awards
Reggie Collins LRA LH DRIVER (L) received his Thomas Lurry MFS DOCK (R) received his 5 John Eftink STL LH DRIVER (L) received his 1 10 year Safety Award from Jason Marsh LRA year Safety Award from Stevens King MFS year Safety Award from Brian Gonzalez STL P&D SUPERVISOR (R). SUPERVISOR (L). OPS MANAGER (R).
SPM wins Hawaii 5-MO Sales Contest
Ho’omaika’i ‘Ana (congratulations) to SPM Service Center on winning the Hawaiian Sales Contest entitled “Hawaii Five-MO” in the Central States Region. Nice work by John Lyndon Lyon GRB LH DRIVER re- Greg Meyer GRB P&D DRIVER re- Elli SPM SOLUTIONS SPECIALIST and Jeff Bryant SPM SOLUTIONS ceived his 5 year Safety Award. ceived his 8 year Safety Award. SPECIALIST. Nice teamwork! CSR Rocks! Tom Adams, Global Sales Manager Training & Certifications
(LTOR): Jeff Bryant SOLUTIONS SPECIALIST, Luke Rhodes SCM, John Ellis SOLUTIONS SPECIALIST
Cody Woods STL COMBO DRIVER re- Dustin Alloway GRB P&D DRIVER ceived his ODTDT Certificate. received his ODTDT Certificate.
Keith Wilcox OKC P&D DRIVER (C) received his Darrell Cook STL COMBO DRIVER Oscar Torres OKC IB DOCK (L) and Jason Harrison ODTDT Certificate from Roy Wilson OKC SCM (L) and received his ODTDT Certificate. OKC P&D DRIVER (C) received their Claims Prevention W Tommy Wynn OKC OPS MANAGER (R). Certificates from Roy Wilson OKC SCM (R).
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CENTRAL STATES
Service Awards New Arrival at OD
Alex Mayotte- Federico DEN PT DRIVER CHECK- IN CLERK with her new son, Sabastian Avery born on September 18.
Rod Austin GRB SOLUTIONS SPE- Tabitha Luethje PAR LH DRIVER (R) CIALIST received his 2 year Service received her 2 year Service Award. Award from Kerry Ast PAR SCM (L).
Paul Boettcher KCY LH DRIVER (L) received his Diane Morris KCY CUSTOMER SERVICE/OS&D (L) Ruby Harris MFS W&I SUPERVISOR (R) received 15 year Service Award from Jason Stone KCY received her 2 year Service Award from her 10 year Service Award from Chris Kelley SCM (R). Jack Woolsey KCY CITY SALES MANAGER (R). VP CENTRAL STATES (L).
Norman Sanders MFS P&D DRIVER (C) received John Bozeman PAD LH DRIVER (L) received his Pat Warren PAD SOLUTIONS SPECIALIST (L) re- his 15 year Service Award from Mike Evans 10 year Service Award from Doyle Fox PAD ceived his 2 year Service Award from Doyle MFS ATM (L) and Pat Stroud MFS CITY DISPATCH (R). SCM (R). Fox PAD SCM (R).
Carl Carpenter SPM LH DRIVER (L) and Brice Kevin Sumner STL P&D DRIVER (L) received his Scott Welty STL LH DRIVER (R) received his 15 Woods (R) SPM OPS SUPERVISOR received their 2 year Service Award from Tom Barbero STL year Service Award from Tom Barbero STL 10 year Service Awards. ATM (R). ATM (L).
CENTRAL STATES 27 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:41 AM Page 28
CENTRAL STATES
OKC – Employee Appreciation Day Cookout
(BACK, LTOR) Casey Brecheen OB SUPERVISOR, Adam Mackey P&D DRIVER, Keith Wilcox (LTOR) Tim Woody LH DRIVER, Adam Mackey P&D DRIVER, Troy Smith P&D DRIVER, P&D DRIVER, Ramon Morales OB DOCK, Nick Krumme OB DOCK; (MIDDLE, LTOR) Brian Randy Willard P&D DRIVER, Jennifer Sullivan SOLUTIONS SPECIALIST, Rick Zimmer- McLaughlin P&D DRIVER, Dave Burns P&D DRIVER, Benny Stotts P&D DRIVER, Tim Yarnall man LH DRIVER, Sherry Forester OS&D , Tommy Wynn OPS MANAGER, Carl Hines P&D DRIVER, Aaron Franco OB DOCK; (FRONT, LTOR) Ed Do OB DOCK, Heather Berryman LH DRIVER, Tim Yarnall P&D DRIVER, Brian Sharp SOLUTIONS SPECIALIST, Tyler Apple APPOINTMENT CLERK, Cesar Romero OB DOCK, Jemuel Duran OB DOCK OB DOCK
Larry Williams LRA LH DRIVER (L) Ron Ribelin P&D DRIVER (L) Roy Wilson OKC SCM (R) Troy Smith P&D DRIVER (R) Steve Banta LH DRIVER (L) Thomas Tyrrell LH DRIVER Jimmy Huff P&D DRIVER (R) We Love Visitors Mr. BJ Mays from Buchannan Pump lo- cated in Pittsburg, IL visited PAD for a tour of the facility.
BJ Mays BUCHANNAN PUMP (L) with Dugie Fox PAD SCM (R)
(LTOR) Jennifer Sullivan SOLUTIONS SPECIALIST, Steven Nix IB DOCK, Troy Smith P&D DRIVER, Randy Willard P&D DRIVER, Joe Amos IB SUPERVISOR
Mr. Randy Duffel with Johnson Controls Logistics visited the OKC Service Center and toured our facility. (LTOR): Randy Duffel JOHNSON CONTROLS LOGISTICS MANAGER, Jennifer Sullivan SOLUTIONS SPECIALIST, Sherry Forester OS&D, Roy Wilson SCM. (LTOR) Brian Sharp SOLUTIONS SPECIALIST, Joe Amos IB SUPERVISOR, Troy Sears PAR LH DRIVER, Roy Wilson SCM
28 FALL 2013 NEWSLINE Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:41 AM Page 29
CENTRAL STATES
Service 2.0 Awards
Katrina Jeffers DEN DRIVER CHECK-IN/CUSTOMER Tammy Stephenson DEN CUSTOMER SERVICE Marybeth Roehr STL APPOINTMENT CLERK (L) with SERVICE (L) received her Service 2.0 Award (R) received her Service 2.0 Award from her Service 2.0 Award and Steven Buckhanan from Deb Mirizio DEN OFFICE MANAGER (R). Brian Norbury DEN SCM (L). STL LH DRIVER (R) with his 15 year Safety Award.
Terry Schenk STL P&D DRIVER (L) and Jim Dale Abbey TUL P&D DRIVER (R) received his Richard Ayers GRB P&D DRIVER received his Karpel STL P&D DRIVER (R) received their Serv- Service 2.0 Award from Angie Weaver TUL Service 2.0 Award. ice 2.0 Awards. SOLUTIONS SPECIALIST (L).
FSM – Employee Appreciation Day Cookout
Bobby Sackman P&D DRIVER (L) (LTOR): Gary Jardine P&D DRIVER, Erin Ragland SO- Erin Ragland SOLUTIONS SPECIALIST (R) LUTIONS SPECIALIST, Terry Barrow SCM
(LTOR): Bill Gough P&D DRIVER, Terry Barrow FSM SCM, Brenda Moreton CUSTOMER (LTOR): Brenda Moreton CUSTOMER SERVICE, Bobbi Flynn CUSTOMER SERVICE, Terence SERVICE, Rus Wilson SOLUTIONS SPECIALIST, Clifton Miller LH DRIVER, Curtis Beshears McElwee LH DRIVER, Erin Ragland SOLUTIONS SPECIALIST LH DRIVER, Gary Cook P&D DRIVER, Micah Reason P&D DRIVER
CENTRAL STATES 29 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:42 AM Page 30
GULF COAST
Chuck Powell VP Gulf Coast Region On Time Serv- to run. The tractor was serviced by a me- them know our driver is on his way, will be ice... what does chanic and fueled. The driver arrives be- there at 1000 and emails to the origin So- it take? The last fore the schedule or trailer is closed. The lutions Specialist that the shipment is out several months LH Driver heads out the gate on time for for delivery. The driver arrives at 0958, we have work- his/her schedule to the hub location. backs in, greets the customer, delivers the ed hard to take shipment to the consignee and thanks the Gulf Coast HUB MOVEMENT: Before the trailer them for the business. Region service closed at origin, the planner at the hub to the next level has been watching this shipment, sched- Why the long dissertation for the above – 99% ON TIME. uling it for arrival and determining what process? You already knew how a ship- Let’s take a look at what we have fo- trailer the freight is going to depart on. ment moves in our system and how it cused on. The LH Driver arrives at the hub and gets delivered right? Well take a good backs the trailer in at the dock. The su- look at the example above. Over 20 peo- ON TIME PICKUP: There’s more to a pervisor assigns the work, the dock as- ple were involved in moving that one pickup than just showing up. It starts with sociate/s unloads it and loads it on a shipment for “On Time Service”, and we good information from the customer. For trailer that the switcher just backed in for handle thousands of shipments each day example, how much it weighs, where it the 0300 schedule. We fill the trailer and in our region alone! is going, what time will it be ready and the loading supervisor makes sure it is what time do they close. Every customer closed on time. So – let’s go back to the original ques- service person in the region is part of tion – 99% ON TIME Service. What’s it that process when they answer the LINE MOVEMENT TO DESTINATION: take? Dedicated People and TEAM- phone. Then our dispatchers plan to The LH Dispatcher has scheduled the WORK! Focusing on every shipment like send the right driver to the location with driver to take the shipment to the next it is our own and making sure it gets the right amount of room at the right leg to destination. The LH Driver arrives where it is going claims free and ON time. The driver arrives at the location early to get hooked to the load. The TIME. Service 2.OD. after fighting the traffic and still has a dock closes the trailer and the LH Driver hooks the set and is out the gate “On I am proud of each and every one of you smile on his/her face. He/she thanks the and what you do. Our customers sleep customer for the freight and then goes Time” with a tractor that was serviced earlier in the day by the mechanic. sound at night knowing the OD team is to the next pickup. hard at work taking care of their cus- DOCK MOVEMENT: This starts long ARRIVAL AT DESTINATION The line tomers. We have the best TEAM in the before the pickup is made. Based on the driver arrives at destination “On Time” industry and our customers from New information in the pickup screen the and the IB Supervisor who has been Mexico to Texas to Louisiana and Missis- dock supervisor plans the loads and planning on the shipment advises what sippi depend on us each and every day. door to back it to. The dock at destina- schedules so we’re ready when the In region expansion, we moved in to our freight arrives back at the service center. tion opens the door and unloads the trailer. The freight is placed on the as- new 44 door service center in ABQ in The trailer arrives, the driver goes thru November, and also expanded our cov- the check in process and the manifest signed route that the IB Planner prede- termined will get the shipment efficiently erage in New Mexico with a driver only goes to the dock. The dock associate station in Roswell, NM. unloads the trailer and loads it on the and “On Time” to the final delivery cus- right trailer on the right schedule to tomer by 1000. The dock supervisor Dale Kelly and I can’t wait for 2014 and make sure it makes service thru the hub. makes sure all is loaded on that route the challenges and opportunities it will and closes the trailer in time to make afford the best Team in the Southwest! LINEHAUL MOVEMENT TO HUB: sure it will be “On Time”. Again, this process started long before Thanks for all you do. Enjoy the holiday the freight was ever back to the service DELIVERY TO THE CUSTOMER: The season with your friends and family and center. Linehaul was planning the sched- P&D Driver arrives to work and hooks to be safe! BE OD! Service 2.OD! ule it needs to run on to make the serv- the local trailer assigned by the dispatcher and heads out the gate. The Customer Check Powell ice commitment. The LH Driver was set Vice President, Gulf Coast Region Service Associate calls the customer to let
30 FALL 2013 NEWSLINE Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:42 AM Page 31
GULF COAST
Million Mile Awards
Daniel Sanchez ODO LH DRIVER (L) received his Mil- Paul Hilliard JKN LH DRIVER re- Felton Williams JKN LH DRIVER Edward Triplett JKN LH DRIVER lion Mile Award from Vince Esquibel ODO SCM (R). ceived his Million Mile Award. received his Million Mile Award. received his Million Mile Award.
We have some exciting news to share. One of our very own, Rob Weathers SNA P&D DRIVER has been asked to go on a short tour of Japan as the drummer for the band Televators. The Tel- evators are a San Antonio, TX based progressive rock band which just released their first EP “THE RED UNIVERSE” in July 2013. Although, Rob has worked at OD as a P&D Driver/Dis- patcher for 18 years, he has been playing the drums since he was 11 years old. To date, he has appeared on 5 studio albums, 2 television shows and has contributed original music to 3 In- dependent Films. So, when asked to join the tour, he did not hesitate. The band spent two days in Los Angeles before de- Jesse Lisonbee JKN LH DRIVER re- parting for “The Rising Sun” on November 1. ceived his Million Mile Award.
ELP – Claims Goal Dinner
Ray Crawley OPS MANAGER Laurie Aranda CUSTOMER SERVICE (L) David Hall LH DRIVER Freddy Solis CUSTOMER SERVICE (R)
(1ST ROW L TO R): Ray Crawley OPS MANAGER, Freddy Solis CUSTOMER SERVICE, Steve Carbajal P&D DRIVER, Viola Archer SOLUTIONS SPECIALIST, Rey Hernan- dez SOLUTIONS SPECIALIST, Tom Burke ELP SCM; (2NDROWLTOR): Manny Aros TUS LH DRIVER, Jesse Hernandez LH DRIVER; (3RD ROW L TO R): Harvey Hall DOCK, Fernando Marquez DOCK, Lorenzo Cortez DOCK, Jody Reyes (LTOR): Laurie Aranda CUSTOMER SERVICE, Steve Carbajal P&D DRIVER, Viola Archer SOLUTIONS LH DRIVER; (3RD ROW L TO R): Joey Valesquez DOCK, Danny Ortega DOCK, SPECIALIST, Rey Hernandez SOLUTIONS SPECIALIST Joe Serna DOCK
GULF COAST 31 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:42 AM Page 32
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Safety Awards
Stan Parlente ABQ LH DRIVER re- Chris Colwell ABQ LH DRIVER re- David Fieselman ABQ LH DRIVER Kevin Dalton ABQ DOCK received ceived his 1 year Safety Award. ceived his 2 year Safety Award. received his 1 year Safety Award. his 5 year Safety Award.
Ben Sedillo ABQ LH DRIVER re- Tommy Valdez ABQ LH DRIVER re- Susan John ABQ LH DRIVER re- Robert Ortega ABI LH DRIVER re- ceived his 6 year Safety Award. ceived his 5 year Safety Award. ceived her 11 year Safety Award. ceived his 2 year Safety Award.
William O’Neil ABQ LH DRIVER (R) received Adrian Cantu BRO LH DRIVER (L) received his Dusty Fincher CRP P&D DRIVER (R) received his his 1 year Safety Award from Rex Funtanilla 11 year Safety Award from Diana Naranjo 2 year Safety Award from Mike Hammond ABQ OPS SUPERVISOR (L). BRO SCM (R). CRP SCM (L).
Mark and Susan Hall DAL TEAM Daniel Vera DAL DOCK (R) received Patrick Bonvillian NOL P&D DRIVER Ramon Ponce ELP LH DRIVER (L) re- DRIVERS received their 6 year his 5 year Safety Award from Chris (R) received his 2 year Safety Award ceived his 4 year Safety Award from Safety Award. Benham DAL IB DOCK SUPERVISOR (L). from Rachel Kael NOL DISPATCHER (L). Chris Hall ELP OB SUPERVISOR (R).
32 FALL 2013 NEWSLINE Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:42 AM Page 33
GULF COAST
Safety Awards
Chuck Brady BMT P&D DRIVER re- Randy Howard BMT LH DRIVER re- Dwight Luckett JKN P&D DRIVER Chris Chaney JKN P&D DRIVER re- ceived his 2 year Safety Award. ceived his 7 year Safety Award. received his 5 year Safety Award. ceived his 5 year Safety Award.
Larry Williams JKN LH DRIVER re- Jesse Lisonbee JKN LH DRIVER re- Charles Taylor JKN P&D DRIVER re- Keith Shelley JKN LH DRIVER re- ceived his 5 year Safety Award. ceived his 5 year Safety Award. ceived his 15 year Safety Award. ceived his 15 year Safety Award.
Jose Gutierrez DAL P&D DRIVER (L) received Robert Lockard DAL LH DRIVER (L) received Damieon Linwood DAL P&D DRIVER (R) re- his 2 year Safety Award from Paul Smith DAL his 10 year Safety Award from Jonathan ceived his 1 year Safety Award from Bo P&D DISPATCHER (R). Morrison DAL LH MANAGER (R). Willoughby DAL P&D DISPATCHER (L).
Kevin Ford DAL DOCK (L) received his 5 year Garmon Bell DAL LH DRIVER (R) received his 5 Jose Fierro ELP LH DRIVER (L) received his 7 Safety Award from Brad Blurton DAL IB DOCK year Safety Award from Jonathan Morrison year Safety Award from Chris Hall ELP OB SU- SUPERVISOR (R). DAL LH MANAGER (L). PERVISOR (R).
GULF COAST 33 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:42 AM Page 34
GULF COAST
Safety Awards
Scotty Girod LFT P&D DRIVER re- Jacob Corrales ODO LH DRIVER re- FNM Safety Awards (LTOR): Gary Stogsdill P&D DRIVER, Steve Mason ceived his 5 year Safety Award. ceived his 7 year Safety Award. P&D DRIVER, Kevin Green P&D DRIVER, Anthony Fresquez SCM, Cody Wyck- off P&D DRIVER, Thomas Abraham LH DRIVER, Duane Burkholder LH DRIVER
Danny Ford DAL P&D DRIVER (R) received his Jeremy Workman DAL P&D DRIVER (L) re- Gustavo Gonzalez ELP LH DRIVER (R) received 15 year Safety Award from Johnathan Mor- ceived his 7 year Safety Award from Bo his 7 year Safety Award from Chris Hall ELP rison DAL LH MANAGER (L). Willoughby DAL P&D DISPATCHER (R). OB SUPERVISOR (L).
Mark Martinez ELP LH DRIVER (L) received his Adrian Gonzalez FWT P&D DRIVER (L) re- Alvin Fernell LFT LH DRIVER (L) received his 3 10 year Safety Award from Chris Hall ELP OB ceived his Safety Award from Jeff Harrison year Safety Award from Charles Janice LFT SUPERVISOR (R). FWT SCM (R). SCM (R).
Randy Savoy LFT P&D DRIVER (R) received his Ricky Ortego LFT P&D DRIVER (R) received his Justin Buller LFT LH DRIVER (L) received his 3 1 year Safety Award from Charles Janice LFT 3 year Safety Award from Charles Janice LFT year Safety Award from Charles Janice LFT SCM (L). SCM (L). SCM (R).
34 FALL 2013 NEWSLINE Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:42 AM Page 35
GULF COAST
JKN – Employee Appreciation FWT Safety Dinner FWT Dock enjoyed a Safety Dinner on June 2013 for no accidents/injuries.
(LTOR) Paul Timblin CUSTOMER, Buck French SHOP Branden Franklin SHOP MANAGER, Brent Stephens SOLUTIONS SPECIALIST
(LTOR) Keith Horton LEAD DOCK and Taia Hardy FIANCÉ, Leslie Casstevens WIFE and Kyle Casstevens LEAD DOCK, D'Ann Schroeder WIFE and Russell Schroeder DOCK SU- PERVISOR, Jeff Harrison SCM, Maurice Morris DOCK and Jamica Morris WIFE, Kaytelyn Harrison DAUGHTER of Jeff Harrison SCM, Mike Flowers DOCK and Shannon Flowers WIFE
(LTOR) Scott Ward SHOP, Sheldon Skipper P&D DRIVER ABI – Employee Brandon Thompson SHOP, Sidney Odom SHOP Appreciation DAL – Employee Appreciation ABI P&D Drivers enjoyed their lunch.
(LTOR) Joby Hill, Kevin Russell, Scott Cummings, Randy Hopper
(LTOR) Jonathan Craig OS&D, Liz Diaz CHECK IN CLERK, Rosalee Ramos OS&D, Desirea Deluna CHECK IN CLERK, Anne Isbelle OS&D, Genaro Mendez CHECK IN CLERK, Layza Pintado OS&D
(LTOR) Leroy Davis LH DRIVER, Alex Saldana LH DRIVER, Joe Mon- Tom Zercher SOLUTIONS SPECIALIST (L) Shannon Pollard SALES SUPPORT (L) cibaiz SWITCHER, Troy Thronberry LH DRIVER Ronnie Gifford P&D DRIVER (R) Ronnie Dubose SALES MANAGER (R)
GULF COAST 35 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:43 AM Page 36
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Service Awards
DAL Dock (FRONT, LTOR): Sergio Leyva, Oscar Orellana SUPERVISOR, Thomas Bursey being presented his 15 year Service Award by Nate Billy Dobson ABQ LH DRIVER re- Alford OPS MANAGER, Nate Richardson Supervisor, Roberto Espinosa, Ray Charles; (BACK, LTOR): Craig Elie, Shawn Cieri SUPERVISOR, Ignacio ceived his 2 year Service Award. Montijo, Rodney Favors SUPERVISOR, Gustavo Munoz, Marcus Lawrence, Robert Berg SUPERVISOR, Jackie Burns SUPERVISOR, Drew Flick
Raul Rivera ABQ LH DRIVER re- Charles Crumwell JKN LH DRIVER Ed Strong JKN LH DRIVER received Ray Ainsworth JKN LH DRIVER re- ceived his 2 year Service Award. received his 10 year Service his 20 year Service Award. ceived his 2 year Service Award. Award.
Kevin Smith AUS LH DRIVER (R) received his Ruben Perez BRO P&D DRIVER (L) and Armando Jackie Burns DAL DOCK SUPERVISOR (L) re- 10 year Service Award from John Cummins Morales BRO P&D DRIVER (R) received their 2 year ceived his 2 year Service Award from Kevin AUS SCM (L). Service Award from Diana Naranjo BRO SCM (C). Smith DAL ATM (R).
Michael Dawkins DAL DOCK (L) received his Rick Cortopassi DAL LH DRIVER (R) received Juan Carlos Orozco DAL DOCK (R) received 2 year Service Award from Brad Blurton DAL his 5 year Service Award from Jonathan his 2 year Service Award from Steven IB SUPERVISOR (R). Morrison DAL LH MANAGER (L). Vasquez DAL DOCK SUPERVISOR (L).
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Service Awards
Brody Strain DAL DOCK (L) received his 2 Destry Watson DAL COMBO DRIVER (R) re- Jose Ruvalcaba DAL DOCK (R) received his 2 year Service Award from Nate Alford DAL ceived his 2 year Service Award from year Service Award from Steven Vasquez OPS MANAGER (R). Steven Vasquez DAL DOCK SUPERVISOR (L). DAL DOCK SUPERVISOR (L).
Laurie Aranda ELP CUSTOMER SERVICE (L) re- Fredrick Clark NOL DOCK (L) received his 2 Troy Tregre NOL P&D DRIVER (R) received his ceived his 5 year Service Award from Tom year Service Award from Rachel Kael NOL 2 year Service Award from Rachel Kael NOL Burke ELP SCM (R). DISPATCH (R). DISPATCH (L).
Robert Espinosa DAL DOCK (RC) received his 2 year Service Award Drew Flick DAL DOCK (LC) received his 2 year Service Award from from Shawn Cieri DAL DOCK SUPERVISOR (L), Rodney Favors DAL DOCK SU- Robert Berg DAL DOCK SUPERVISOR (L), Jackie Burns DAL DOCK SUPERVISOR PERVISOR (LC), Jackie Burns DAL DOCK SUPERVISOR (R) (RC), Nate Richardson DAL DOCK SUPERVISOR (R)
Craig Elie DAL DOCK (RC) received his 5 year Service Award from Ignacio Montijo DAL DOCK (C) received his 10 year Service Award from Nate Shawn Cieri DAL DOCK SUPERVISOR (L), Oscar Orellana DAL DOCK SUPERVI- Alford DAL OPS MANAGER (L), Oscar Orellana DAL DOCK SUPERVISOR (LC), Rodney SOR (LC), Rodney Favors DAL DOCK SUPERVISOR (R). Favors DAL DOCK SUPERVISOR (RC), Nate Richardson DAL DOCK SUPERVISOR (R).
GULF COAST 37 Newsline_20133Q_CS-GC_Newsline_20133Q 11/21/13 11:43 AM Page 38
GULF COAST
Service Awards
Rey Charles DAL DOCK (LC) received his 5 year Service Award from Marcus Lawrence DAL DOCK (LC) received his 5 year Service Award Oscar Orellana DAL DOCK SUPERVISOR (L), Jackie Burns DAL DOCK SUPERVI- from Oscar Orellana DAL DOCK SUPERVISOR (L), Rodney Favors DAL DOCK SOR (RC), Rodney Favors DAL DOCK SUPERVISOR (R). SUPERVISOR (RC), Nate Richardson DAL DOCK SUPERVISOR (R)
Sergio Leyva DAL DOCK (C) received his 10 year Service Award from Oscar Gustavo Munoz DAL DOCK (C) received his 10 year Service Award from Oscar Orellana DAL DOCK SUPERVISOR (L), Nate Alford DAL OPS MANAGER (LC), Rodney Orellana DAL DOCK SUPERVISOR (L), Rodney Favors DAL OPS MANAGER (LC), nate Favors DAL DOCK SUPERVISOR (RC), Nate Richardson DAL DOCK SUPERVISOR (R). Alford DAL OPS MANAGER (RC), Robert Berg DAL DOCK SUPERVISOR (R).
® Doug Lopez DAL LH DRIVER (LC) received his 15 year Service Award Perry Marshall JKN P&D from Matthew Young DAL LH DISPATCH (L), Eric Lewis DAL LH DISPATCH (RC), DRIVER received his 25 year Nate Alford DAL OPS MANAGER (R). Service Award.
10th of a Century Awards
Kevin Russell ABI P&D DRIVER re- Randy Hopper ABI P&D DRIVER re- Jose Mesa FWT LH DRIVER (L) received his 10th of ceived his 10th of a Century ceived his 10th of a Century a Century Safety Award from Jeff Harrison FWT Safety Award. Safety Award. SCM (R).
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GULF COAST
Service 2.0 Awards
Son and father, Robert L. Marsh AUS P&D Arturo Cano BRO P&D DRIVER (C) received his David Salinas BRO CUSTOMER SERVICE (L) re- DRIVER (L) and Bobby Marsh AUS P&D DRIVER Service 2.0 Award from Diana Naranjo BRO ceived his Service 2.0 Award from Diana (R) received their Service 2.0 Awards. SCM (L) and David Bates SR VP OPERATIONS (R). Naranjo BRO SCM (R).
Robert Ortega ABI LH DRIVER re- Greg Lang BTR LH DRIVER (L) re- Kip Henning WAC P&D DRIVER (R) received Jacob Corrales ODO LH DRIVER (R) ceived his Service 2.0 Award. ceived his Service 2.0 Award from his 20 year Service Award from Daryl received his Service 2.0 Award Geno Smith BTR SUPERVISOR (R). Lafitte WAC SOLUTIONS SPECIALIST (L.). from Vince Esquibel ODO SCM(L).
®
Kevin Green FNM P&D DRIVER (L) received his Chris Howard DAL P&D DRIVER DRIVER (L) re- Desirea DeLuna DAL DOCK CLERK (L) received Service 2.0 Award from Anthony Fresquez ceived his Service 2.0 Award from Paul her Service 2.0 Award from John Vincent FNM SCM (R). Smith DAL P&D DISPATCH (R). DAL SCM (R).
Dollie Mitchem DAL CUSTOMER SERVICE (L) re- Justin Buller LFT LH DRIVER (L) received his Don Mode FWT SOLUTIONS SPECIALIST (R) re- ceived her Service 2.0 Award from John Service 2.0 Award from Charles Janice LFT ceived his Service 2.0 Award from Jeff Har- Vincent DAL SCM (R). SCM (R). rision FWT SCM (L).
GULF COAST 39 Newsline_20133Q_MS-MW_Newsline_20133Q 11/21/13 11:25 AM Page 40
LH/P&D DRIVER
MIDSOUTH
Gerry Broadwell VP Midsouth Region The OD Fam- Service continues to be our focus and his time between WLM and WSN. ily lost a long the MDS is close to 99% on time serv- Congratulations also goes to Tiffany time Old Do- ice. We are committed to our Service Brooks on her promotion to Solutions minion Family 2.OD and we can see this, not only in Specialist in DRM and Lesley Wilfong member this transit times, but in how every OD em- GBO who transferred from DRM. past October, ployee takes care of our customers. Mr. Cornell ASH has moved into their new facility Congratulations goes to Chris Hender- and what a nice improvement. Brenson CLT LH son on his promotion to Service Center DRIVER. Cornell Manager in MNS. Chris has been with The fourth quarter will have some chal- worked for OD for 64 years and he will Old Dominion for 16 years and brings lenges as we get into the holiday sea- be missed. Please keep his family and his experience and leadership skills to son but I know we have a great team CLT OD Family in your prayers. MNS. Chris knows OD’s culture and we that will guide us through the last quar- ter and I expect we will make improve- The Midsouth Region had a very good look forward to having his knowledge ments on our service and on our third quarter improvement with rev- of OD in MNS. We are already seeing operations. enue growing and this drove the Op- improvement in MNS. erating Ratio down compared to the Please welcome our new Solutions I am excited about the future. SERVICE third quarter 2012. Everyone’s hard Specialists to the Midsouth Region: 2.OD at it’s BEST!! Gerry Broadwell work made a difference and a nice im- Chris Denby GBO, Lyndsay McClamrock Vice President Midsouth Region provement. GBO, and Stephen Nelson who will split
Awards
Tim McBride GBO SCM (C) presented the following awards to GBO GBO P&D drivers received their Safety Awards from Scott McFetters P&D Drivers: David Lash and Vance Newlin Safety Awards; Roger (L): Micah Moore, 2 years; Joey Haywood, 5 years; Matt East, 2 Holt and Charles Timmons 15 year Service Awards. years; Anthony Rush CITY DISPATCH, Brooks Story, 2 year Service Award.
Scott McFetters GBO P&D MANAGER (L) presented the following awards to GBO Drivers: Jamie Cates FAY SCM (LC) presented the following awards: Jason Kelley P&D Safety Award, Ken Plaster P&D 7 year Safety Award; Matt East P&D, Ernest Sutton P&D DRIVER, 2 years and Shelia Hair OS&D 15 Shane Routh P&D and Robert Crowder P&D Claim Prevention certificates, David Bowman year Service Awards; Marc Dawson P&D DRIVER, 1 year and COMBO 14 year Safety Award, Dwight Blackstock COMBO Safety Award. Erik Hataway P&D DRIVER, 15 year Safety Awards.
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MIDSOUTH
Million Mile Awards Congrats! y s
y
Shaun Barton GBO LH DRIVER (C) received his William Wauford GBO LH DRIVER (L) received Million Mile Award from Kevin Flenniken GBO his Million Mile Award from William Miller ATM (R) and William Miller GBO OPS MANAGER (L). GBO OPS MANAGER (R). r
E l n Ken Plaster GBO P&D DRIVER took 1st place in the 5-axle class in the Make- A-Wish Charity Truck Driving Champi- Jeff Johnson MRT LH DRIVER (R) received his John Wall GBO LH DRIVER (L) received his Mil- onship event. Million Mile Award from Craig Dalton MRT lion Mile Award from William Miller GBO OPS LH DISPATCH (L). MANAGER (R).
Chris Wade MRT LH DRIVER (L) received his 2 Vance Moore MRT LH DRIVER (R) received his Jerry Brooks MRT LH DRIVER (R) received his Million Mile Award from Danny Hickman 2 Million Mile Award from Craig Dalton MRT 2 Million Mile Award from Brian MRT LH MANAGER (R). LH DISPATCH (L). McReynolds MRT LH DISPATCH (L).
Gilbert Bush WSN LH DRIVER (L) received his Gerald Baldwin WIN LH DRIVER (L) received ® 2 Million Mile Award from John Lineberger his Million Mile Award from Bill Martin WIN WSN SCM (R). SCM (R).
MIDSOUTH 41 Newsline_20133Q_MS-MW_Newsline_20133Q 11/21/13 11:25 AM Page 42
MIDSOUTH
ROA – Employee Appreciation Day
(LTOR): Randy Sandridge LH DRIVER, George Mil- lard P&D DRIVER, Daniel Walker P&D DRIVER, Tom Edwards LH DRIVER, John Lewis P&D DRIVER, Matt Hamm P&D DRIVER, Kevin Myers P&D DRIVER, Bill Rinn P&D DRIVER, Lee Coles P&D DRIVER, Terry Kendrick LH DRIVER, Jeff Howell P&D DRIVER, Andy Stevens P&D DRIVER.
MAR – Thanks for 50 Years of Service
Wayne Goldston MAR SCM celebrated 50 years with OD on October 15, 2013. A surprise retirement party was also held for Wayne and his family on Octo- ber 19. In attendance were Earl Cong- don EXECUTIVE CHAIRMAN OF THE BOARD, David Congdon PRESIDENT & CEO, Gerry Broadwell VICE PRESIDENT MIDSOUTH RE- GION along with MAR present and re- tired employees.
(FRONT, LTOR): Luke Simmons OPS MANAGER, Wayne Goldston SCM, Lisa Galiger OFFICE MANAGER, Barbara Wright CLERICAL/BILLING, Charlie Hodges P&D DRIVER, John Herndon RETIRED DRIVER, Gerry Broadwell VP MIDSOUTH REGION (BACK, LTOR): William Emerson Sr. RETIRED PART-TIME DRIVER, Melvin Orr LH/P&D DRIVER, Michael Wagoner LH/P&D DRIVER, Jimmie Emerson P&D DRIVER, Tim Kerns LH DRIVER, Eddie Haley RETIRED DRIVER, William Vaden RETIRED OPS MANAGER, Dave Overton P&D DRIVER
Earl Congdon EXECUTIVE CHAIRMAN OF THE BOARD (R) presents Wayne Goldston SCM (LC) with his retirement plaque with David Congdon PRES- IDENT & CEO (L), Gerry Broadwell VICE PRESIDENT MIDSOUTH REGION (RC).
Meet Tim ROA – Whitley WSN P&D DRIVER and Bosses Cleavon Hay- man WSN P&D Day DRIVER who drive the East Sherry Mays Dalton Carolina Uni- OS&D/CUSTOMER SERVICE (L), versity OD Don Powell OM (C), David Howell SCM who cele- Collegiate brates 16 years with OD. Fleet.
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Safety Awards
GBO P&D Drivers received their Safety Awards from Tim McBride GBO SCM (C): Brian Cardwell (L); Brad Stevenson, 5 years (LC); Sam Chap- man, 18 years (RC); Brian Akins (R).
Training & Certification
Gerald Abernathy CLT LH DRIVER Ken Criffield CLT P&D DRIVER re- received his 18 year Safety Award. ceived his 6 year Safety Award.
The following trainees attended the September ODTDT class at GBO: (LTOR) Anthony Baker HKY P&D, James Whitaker WSN P&D, David Goines HKY P&D, Gerald Layton GBO LH, Michael Warf GBO LH, Kraig Wiser MNS P&D, Gaither Frye GBO LH, Jake Teague GBO LH
Kaleb Green GVL P&D DRIVER (L) received his ODTDT Certifi- cate from Chris Harris GVL CITY Danny Turner HKY LH DRIVER re- Clay Godfrey HKY LH DRIVER re- DISPATCH (R). ceived his 13 year Safety Award. ceived his 9 year Safety Award.
Trey Jenkins GVL LH DRIVER (L) received his ODTDT Certifi- cate from Chris Harris GVL CITY DISPATCH (R). d
Chris Harden CLT P&D DRIVER re- Eddie Lail HKY P&D DRIVER re- ceived his 3 year Safety Award. ceived his 18 year Safety Award.
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Safety Awards
Bruce McCormick ASH COMBO DRIVER (L) re- Larry Beck ASH P&D DRIVER (L) received his 14 Andy Martin CLT LH DRIVER (L), 35 years and W ceived his 6 year Safety Award from Charles year Safety Award from Charles Price ASH Art Quales CLT LH DRIVER (R), 15 years re- g Price ASH SCM (R). SCM (R). ceived their Safety Awards. A
Michael Farmer CLT P&D DRIVER (L), 3 years Raouf Shomali GBO LH DRIVER (L) received his Aaron Mishoe GBO LH DRIVER (L) received his T and Jake Deel CLT P&D DRIVER (R), 2 years re- 16 year Safety Award from Tony Shoaf GBO 5 year Safety Award from William Miller GBO G ceived their Safety Awards. LH MANAGER (R). OPS MANAGER (R). A
Joel Summerlin GBO COMBO DRIVER (L) re- Mike Davis GBO P&D DRIVER (R) received his Victor Griffin GBO LH DRIVER (L) received his C ceived his 9 year Safety Award from Rick 1 year Safety Award from Scott McFetters Safety Award from William Wysor GBO LH Tesh GBO OB COORDINATOR (R). GBO P&D MANAGER (L). MANAGER (R).
Mark Foster GBO LH DRIVER (R) received his Bobby Goins GBO LH DRIVER (L) received his Jesse Cole GBO LH DRIVER (R) received his 9 W 2 year Safety Award from William Miller GBO Safety Award from William Miller GBO OPS year Safety Award from William Miller GBO W OPS MANAGER (L). MANAGER (R). OPS MANAGER (L).
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Safety Awards
Willie Myers GBO LH DRIVER (L), 21 years and Eric Swice- William Carpenter GBO LH DRIVER (L), 4 years and Jef- Ronald Betts GBO LH DRIVER (L) and Patricia Betts good GBO LH DRIVER (R), 1 year received their Safety frey Glover GBO LH DRIVER (R), 18 years received their GBO LH DRIVER (R), received their 1 year Safety Awards from William Miller GBO OPS MANAGER (C). Safety Awards from William Miller GBO OPS MANAGER (C). Awards from William Miller GBO OPS MANAGER (C).
Tim Vaught GBO LH DRIVER (L), and Joey Harris HKY P&D Drivers received their Safety Paul Walker HKY LH DRIVER (L) and Chuck Pear- GBO LH DRIVER (R), received their 1 year Safety Awards: Ken Baker (L) 5 years, Bill Miller (C) son HKY LH DRIVER (R), received their Safety Awards from Tony Shoaf GBO LH MANAGER (C). 28 years, and Mike Smith (R) 15 years. Awards from Matt Tim HKY OPS MANAGER (C).
Calvin Swink HKY IB DOCK (L) and Dennis Repass HKY P&D Drivers received their Safety Marvin Bumbrey RIC P&D DRIVER (L), 4 years and HKY IB DOCK (R) received their Safety Awards from Awards: Donnie Barden (L), Bill Miller (C), Bruce Johnson RIC P&D DRIVER (C), 2 years received Ronnie Deaton HKY IB SUPERVISOR (C). and Mike Smith (R). their Safety Awards from KT Treat RIC SCM (R).
Will Crostic RIC P&D DRIVER (L), 23 years and Mike Henry Foster RIC LH DRIVER (L), 15 years and Ken- Weeks RIC P&D DRIVER (C), 10 years received their neth Dandridge RIC LH DRIVER (C), 32 years received ® Safety Awards from KT Treat RIC SCM (R). their Safety Awards from KT Treat RIC SCM (R).
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Safety Awards
George Love GBO LH DRIVER (R) received his Hallie Ward GBO LH DRIVER (R) received his Frankie Clodfelter GBO LH DRIVER (R) re- 22 year Safety Award from William Miller 17 year Safety Award from William Miller ceived his 10 year Safety Award from GBO OPS MANAGER (L). GBO OPS MANAGER (L). William Miller GBO OPS MANAGER (L).
Christopher Messer GBO LH DRIVER (R) re- Michael Haislip GBO LH DRIVER (L) received Carlon Linton GBO LH DRIVER (R) received his ceived his 2 year Safety Award from William his 3 year Safety Award from William Miller 10 year Safety Award from William Miller Wysor GBO LH DISPATCH (L). GBO OPS MANAGER (R). GBO OPS MANAGER (L).
Anthony Borden GBO LH DRIVER (R) received Melvina Jenkins GBO LH DRIVER (R) received Irma Reese GBO LH DRIVER (R) received her his 10 year Safety Award from William Miller her 1 year Safety Award from Paula Fowler Safety Award from William Miller GBO OPS GBO OPS MANAGER (L). GBO HR (L). MANAGER (L).
David Clodfelter GBO LH DRIVER (R) received Dustin Hoffman GBO LH DRIVER (R) received Gary Parnell GBO LH DRIVER (R) received his his 5 year Safety Award from William Miller his 1 year Safety Award from William Miller 8 year Safety Award from William Miller GBO GBO OPS MANAGER (L). GBO OPS MANAGER (L). OPS MANAGER (L).
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Safety Awards
Danny Hart GBO LH DRIVER (L) received his 8 Justin Dillard GBO LH DRIVER (L) received his William Wauford GBO LH DRIVER (L) received year Safety Award from Tony Shoaf GBO LH Safety Award from Tony Shoaf GBO LH MAN- his 8 year Safety Award from Tony Shoaf GBO MANAGER (R). AGER (R). LH MANAGER (R).
Jackie Burnette GBO LH DRIVER (L) received Brian Plaster GBO LH DRIVER (L) received his Phillip Carter GBO LH DRIVER (L) received his his 5 year Safety Award from Tony Shoaf GBO 1 year Safety Award from Tony Shoaf GBO LH 6 year Safety Award from Tony Shoaf GBO LH LH MANAGER (R). MANAGER (R). MANAGER (R).
Dennis Howard GBO LH DRIVER (L) received Jonathan Martin GBO LH DRIVER (R) received Irma Reese GBO LH DRIVER (L) received her his 11 year Safety Award from Tony Shoaf his 4 year Safety Award from Tony Shoaf 11 year Safety Award from Tony Shoaf GBO GBO LH MANAGER (R). GBO LH MANAGER (L). LH MANAGER (R).
Leonard Eames GBO LH DRIVER (L) received William Wright GBO LH DRIVER (L) received Dean Smith GBO LH DRIVER (L) received his 1 his 7 year Safety Award from Tony Shoaf his 2 year Safety Award from Tony Shoaf year Safety Award from William Miller GBO GBO LH MANAGER (R). GBO LH MANAGER (R). OPS MANAGER (R).
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Safety Awards
Billy Carver GBO LH DRIVER (L) received his 3 Kenneth Marshall GBO LH DRIVER (L) re- Bobby Goins GBO LH DRIVER (L) received his year Safety Award from Paula Fowler GBO HR ceived his 5 year Safety Award from Tony 36 year Safety Award from Tony Shoaf GBO (R). Shoaf GBO LH MANAGER (R). LH MANAGER (R).
George Oakley GBO LH DRIVER (L) received Jeremichael Steele GBO LH DRIVER (R) re- John O’Neill GBO LH DRIVER (L) received his his 25 year Safety Award from Tony Shoaf ceived his 4 year Safety Award from William 8 year Safety Award from Tony Shoaf GBO LH GBO LH MANAGER (R). Miller GBO OPS MANAGER (L). MANAGER (R).
Lisa Shuler GBO LH DRIVER (L) received her 9 Doug Lee GBO LH DRIVER (L) received his 15 Brian Carpenter GBO LH DRIVER (R) received year Safety Award from Tony Shoaf GBO LH year Safety Award from Tony Shoaf GBO LH his 5 year Safety Award from Tony Shoaf GBO MANAGER (R). MANAGER (R). LH MANAGER (L).
Jerry Shaffer GBO LH DRIVER (L) received his Darwin Young GBO LH DRIVER (R) received his Josh Creech GBO LH DRIVER (L) received his 21 year Safety Award from William Wysor 7 year Safety Award from Tony Shoaf GBO LH 8 year Safety Award from William Miller GBO GBO DISPATCH (R). MANAGER (L). OPS MANAGER (R).
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Safety Awards
James Creech GBO LH DRIVER (R) received his James Ingold GBO LH DRIVER (R) received his David Wagoner GBO LH DRIVER (L) received 2 year Safety Award from William Miller GBO 19 year Safety Award from William Miller his 7 year Safety Award from William Miller OPS MANAGER (L). GBO OPS MANAGER (L). GBO OPS MANAGER (R).
Brian Channell GBO LH DRIVER (L) received Elboshra Ahmed GBO LH DRIVER (R) received Charles Allen GBO LH DRIVER (R) received his his 1 year Safety Award from Tony Shoaf his 4 year Safety Award from William Miller 22 year Safety Award from Paula Fowler GBO GBO LH MANAGER (R). GBO OPS MANAGER (L). HR (L).
Mary Creech GBO LH DRIVER (L) received her Ray Adams GBO LH DRIVER (R) received his 6 Dudley Briar GBO LH DRIVER (L) received his 8 year Safety Award from Tony Shoaf GBO LH year Safety Award from William Miller GBO 7 year Safety Award from Tony Shoaf GBO LH MANAGER (R). OPS MANAGER (L). MANAGER (R).
Clarence Reese GBO LH DRIVER (L) received William Hundley GBO LH DRIVER (R) received Edward Miller GBO LH DRIVER (L) received his his 11 year Safety Award from Tony Shoaf his 23 year Safety Award from Tony Shoaf 2 year Safety Award from Tony Shoaf GBO LH GBO LH MANAGER (R). GBO LH MANAGER (L). MANAGER (R).
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Safety Awards
Willie Myers GBO LH DRIVER (L) received his Melvin Hanks GBO LH DRIVER (L) received his Billy Shuler GBO LH DRIVER (L) received his 10 Safety Award from William Miller GBO OPS Safety Award from William Miller GBO OPS year Safety Award from William Miller GBO MANAGER (R). MANAGER (R). OPS MANAGER (R).
Ron Hutson GBO LH DRIVER (L) received his David Norman GBO LH DRIVER (L) received Danny Hart GBO LH DRIVER (L) received his 20 year Safety Award from William Miller his 1 year Safety Award from William Miller Safety Award from William Miller GBO OPS GBO OPS MANAGER (R). GBO OPS MANAGER (R). MANAGER (R).
William Wilkinson GBO LH DRIVER (L) re- Jason Kelley GBO P&D DRIVER (L) received his Derrick Price GBO DOCK (R) received his year ceived his 5 year Safety Award from William 7 year Safety Award from Tim McBride GBO Safety Award from John Simpson GBO OPS Miller GBO OPS MANAGER (R). SCM (R). MANAGER (L).
Jordan Dunovant GBO COMBO DRIVER (L) re- Mike Sosebee GBO LH DRIVER (L) received his Mike Brown GBO LH DRIVER (L) received his 7 ceived his 8 year Safety Award from Mike 7 year Safety Award from Tony Shoaf GBO LH year Safety Award from William Wysor GBO Holtzclaw GBO OPS MANAGER (R). MANAGER (R). LH DISPATCH (R).
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Safety Awards
John Randolph GBO LH DRIVER (L) received Michael Green GBO LH DRIVER (R) received Doug Shewmaker GBO LH DRIVER (L) re- his 6 year Safety Award from William Wysor his 1 year Safety Award from William Miller ceived his 2 year Safety Award from Tony GBO LH DISPATCH (R). GBO OPS MANAGER (L). Shoaf GBO LH MANAGER (R).
Randy Burnett GVL P&D DRIVER (L) received Melvin Caldwell HKY P&D DRIVER (L) received Wade Hefner HKY P&D DRIVER (L) received his his 14 year Safety Award from Chris Harris his 15 year Safety Award from Gerry Broad- 15 year Safety Award from Gerry Broadwell GVL CITY DISPATCH (R). well VP MIDSOUTH REGION (R). VP MIDSOUTH REGION (R).
Special Olympics Convoy
2013 Special Olympics Convoy was held in Charlotte, NC. Many thanks to those who volunteered their time for this great cause.
John Story HKY P&D DRIVER (R) received his 15 year Safety Award from Kenny Hooker HKY SCM (L).
(LTOR): Greg Grier P&D DRIVER, Jaime Ocasio P&D DRIVER, Carlton Ardrey P&D DRIVER, Chris Seabolt LH DRIVER, Carlton Moore P&D DRIVER, Tim Valko LH DRIVER, Alphonzo Sellers P&D DRIVER, and Keith Dennis Repass HKY DOCK (R) received his 5 Morgan P&D DRIVER. year Safety and Service 2.0 Awards from Ronnie Deaton HKY IB SUPERVISOR (L).
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Safety Awards
Randy Eanes LYN P&D DRIVER (R) received his Mark Hiner LYN P&D DRIVER (R) received his 4 Erwin Callaham LYN P&D DRIVER (R) received 25 year Safety Award from Steve Godsey year Safety Award from Steve Godsey LYN his 10 year Safety Award from Steve God- LYN SCM (L). SCM (L). sey LYN SCM (L).
Chris Martin MSN LH DRIVER (R) received his Jim Cline RIC P&D DRIVER (L) received his 2 John Lewis ROA P&D DRIVER (R) received his 6 year Safety Award from Matt Martin MNS year Safety and Service 2.0 Award from KT 10 year Safety Award from David Howell ROA OB SUPERVISOR (L). Treat RIC SCM (R). SCM (L).
Roy Lester ROA LH DRIVER (L) received his 17 Jeff Howell ROA P&D DRIVER (R) received his Rodney Shipley WIN LH DRIVER (L) received year Safety Award from Jason Lewia ROA OB 10 year Safety Award from Sherry Mays ROA his 1 year Safety Award from Bill Martin WIN SUPERVISOR (R). CUSTOMER SERVICE/OS&D (L). SCM (R).
Danny Beavers WYV LH DRIVER (L) received Eddie Carr WYV P&D DRIVER (R) received his 3 Greg Russell WYV LH DRIVER (R) received his his 5 year Safety Award from Trent Yates WYV year Safety Award from Adam Kuehl WYV IB 2 year Safety Award from Adam Kuehl WYV SCM (R). SUPERVISOR (L). IB SUPERVISOR (L).
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Service Awards
Josh Thomas GBO P&D DRIVER (LC), 2 years; Casey Trantham GBO P&D DRIVER (C), 2 years; Terry Kent Fleener ASH P&D DRIVER (L) received his Tysinger GBO P&D DRIVER (RC), 10 years received their Service Awards from Scott McFetters 15 year Service Award from Charles Price GBO P&D MANAGER (L) and Anthony Rush GBO CITY DISPATCH (R). ASH SCM (R).
NFK – Employee Appreciation Cookout
Scott Sandstrom MRT OM (LC), 15 years; Jeff Phillips MRT DOCK SUPERVISOR (C), 10 years; Jason Moore MRT DOCK SUPERVISOR (RC), 15 years received their Service Awards from David Gibbs MRT SCM (L) and Donnie Hill MRT ATM (R).
Phillip Cooper NFK OPS MANAGER, Tawna Porter NFK CUSTOMER SERVICE
Richard Foshie MRT SOLUTIONS SPECIALIST (CL), 20 years; Toby Livesay MRT SOLUTIONS SPECIALIST (RC), 15 years received their Service Awards from David Gibbs MRT SCM (L) and David Bryant MRT SALES MANAGER (R).
(LTOR) Cindy Rippel CUSTOMER SERVICE, Lonnie Wise P&D DRIVER, Jefferson Tony Harris NFK DOCK SUPERVISOR (RC) received his 15 year Service Award Satchell P&D DRIVER, Albert Poole P&D DRIVER, Lynne Tweedy P&D DRIVER from Anne Provenzano NFK SOLUTIONS SPECIALIST (L), Phillip Cooper NFK OPS MANAGER (LC) and John Covington NFK SOLUTIONS SPECIALIST (R).
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Service Awards
Tellyes Wallace CLT P&D DRIVER (L), 20 years and Robert Taylor GBO DOCK (R) received his 15 Don Barker GBO P&D DRIVER (L) received his Amber Smith CLT EXPEDITED COORDINATOR/CUSTOMER year Service Award from John Simpson GBO 25 year Service Award from Tim McBride SERVICE (R), 10 years received their Service Awards. OPS MANAGER (L). GBO SCM (R).
Virgil Kiser GBO LH DRIVER (L) received his 10 Dennis Howard GBO LH DRIVER (L) received Elmer Turner GBO DOCK (R) received his 35 year Service Award from William Miller GBO his 15 year Service Award from William year Service Award from Scott McFetters OPS MANAGER (R). Miller GBO OPS MANAGER (R). GBO P&D MANAGER (L).
Josh Cobbler GBO DOCK (R) received his 10 Ronnie Moser GBO DOCK (R) received his 10 Tommy Hunt GBO DOCK (R) received his 20 year Service Award from Scott McFetters year Service Award from Scott McFetters year Service Award from John Simpson GBO GBO P&D MANAGER (L). GBO P&D MANAGER (L). OPS MANAGER (L).
Thomas Lowe GBO DOCK (L) received his 25 Lynwood Calder GBO LH DRIVER (L) received Kevin Wilson GBO LH DRIVER (L) received his year Service Award from Mike Holtzclaw his 20 year Service Award from William 10 year Service Award and Tony Shoaf GBO GBO OPS MANAGER (R). Wysor GBO LH DISPATCH (R). LH MANAGER (R).
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Service Awards
Kenneth Hinton GVL P&D DRIVER (R) received Teresa Deaton HKY SOLUTIONS SPECIALIST (R) Eddie Lail HKY P&D DRIVER (L) and Clifton his 15 year Service Award from Chris Harris received her 15 year Service Award from Powers HKY P&D DRIVER (R) received their 20 GVL CITY DISPATCH (L). Kenny Hooker HKY SCM (L). year Service Awards.
John Story HKY P&D DRIVER (R) received his Jonathan King MRT LH DRIVER (R) received Vaughn Burgin MRT LH DRIVER (R) received his 15 year Service Award from Kenny Hooker his 15 year Service Award from Danny Hick- 20 year Service Award from Brian HKY SCM (L). man MRT LH MANAGER (L). McReynolds MRT LH DISPATCH (L).
Truman Coffey MRT LH DRIVER (R) received Susan Collins MRT LH DISPATCH (R) received Tony Mann MRT LH DRIVER (L) received his 20 his 20 year Service Award from Misty Jus- her 20 year Service Award from Danny Hick- year Service Award from Susan Collins MRT tice MRT LH SUPERVISOR (L). man MRT LH MANAGER (L). LH DISPATCH (R).
Ronnie Norman MRT LH DRIVER (L) received George Finehout MRT LH DRIVER (R) received Mark Suthers MRT LH DRIVER (R) received his his 20 year Service Award from Susan his 10 year Service Award from Danny Hick- 10 year Service Award from Danny Hickman Collins MRT LH DISPATCH (R). man MRT LH MANAGER (L). MRT LH MANAGER (L).
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Service Awards
Gary Blazer MRT DOCK SUPERVISOR (L) re- Jason Brewer MRT LH DRIVER (R) received his Richard Carper MRT LH DRIVER (L) and Teddy ceived his 15 year Service Award from 15 year Service Award from Danny Hickman White MRT LH DRIVER (R) received their 15 David Gibbs MRT SCM (R). MRT LH MANAGER (L). year Service Awards.
Walter Miller MRT LH DRIVER (L) received his William Moffit MRT LH DRIVER (L) received his Jeff Peck MRT LH DRIVER (R) received his 5 5 year Service Award from Susan Collins 5 year Service Award from Susan Collins year Service Award from Danny Hickman MRT LH DISPATCH (R). MRT LH DISPATCH (R). MRT LH MANAGER (L).
Scott Bowman MRT LH DRIVER (R) received Tyrone Davis NFK DOCK (L) received his 10 Malcolm Williams NFK DOCK (R) received his his 10 year Service Award from Brian year Service Award from Al Newman NFK 10 year Service Award from Tom Peer NFK McReynolds MRT LH DISPATCH (L). SCM (R). DOCK SUPERVISOR (L).
Pam Goode RIC CUSTOMER SERVICE (L) re- Harold Cobb RIC OB DOCK (L) received his 2 John Lewis ROA P&D DRIVER (R) received his ceived her 20 year Service Award from KT year Service Award from KT Treat RIC SCM 10 year Service Award from David Howell Treat RIC SCM (R). (R). ROA SCM (L).
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Service Awards
Bobby Miller GBO LH DRIVER (C) received his 45 Jeremiah Letterman MRT OM (C) received his Mark Woods MRT DOCK (C) received his 15 year Service Award from Tim McBride GBO 15 year Service Award from David Gibbs MRT year Service Award from David Gibbs MRT SCM SCM (L) and Kevin Flenniken GBO ATM (R). SCM (L) and Donnie Hill MRT ATM (R). (L) and Jeremiah Letterman MRT OM (R).
Greg Moore MRT JANITOR (C) received his 20 Josh Pinkston MRT SUPERVISOR (C) received his Michael Childress MRT DOCK SUPERVISOR (C) re- year Service Award from David Gibbs MRT SCM 20 year Service Award from David Gibbs MRT ceived his 15 year Service Award from David (L) and Donnie Hill MRT ATM (R). SCM (L) and Donnie Hill MRT ATM (R). Gibbs MRT SCM (L) and Scott Sandstrom MRT OM (R).
Pedal Power
Jeremy Mangus MRT COMBO DRIVER (C) re- James Dalton MRT DOCK (C) received his 10 ceived his 5 year Service Award from David year Service Award from David Gibbs MRT SCM Gibbs MRT SCM (L) and Donnie Hill MRT ATM (R). (L) and Jeremiah Letterman MRT OM (R).
Sherry Mays Dalton ROA OS&D/CUSTOMER SERVICE participated in this year’s Rich- mond Tour Bike Race. She rode 62.3 miles at an average speed of 14 mph while burning 3000 calories. Her pedal time was 4 hours, 25 minutes and her total time including rest stops was 5 hours, 10 minutes. Per Sherry “Loved Rick Denise MRT DOCK (C) received his 15 year Shawn Gibson ROA P&D DRIVER (C) received his it… Life is GOOD!” Service Award from David Gibbs MRT SCM (L) 10 year Service Award from David Howell ROA and Donnie Hill MRT ATM (R). SCM (L) and Don Powell ROA OM (R).
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Service 2.0 Awards
Tess Reed MRT LH CLERK (C) received her Serv- Philip Smith MRT P&D DRIVER (C) received his Cory Walton MRT COMBO DRIVER (C) received his ice 2.0 Award from Danny Hickman MRT LH Service 2.0 Award from Rob Kelly MRT P&D MAN- Service 2.0 Award from David Gibbs MRT SCM (L) MANAGER (L) and Jay Hammond MRT ATM (R). AGER (L) and Jimmy Davis MRT P&D DISPATCH (R). and Jay Hammond MRT ATM (R).
Christy Asbury MRT CUSTOMER SERVICE (C) received Larry Bolden MRT P&D DRIVER (C) received his Jason Brewer MRT LH DRIVER (C) received his her Service 2.0 Award from David Gibbs MRT SCM Service 2.0 Award from Rob Kelly MRT P&D MAN- Service 2.0 Award from Danny Hickman MRT (L) and Brenda Welch MRT OFFICE MANAGER (R). AGER (L) and Jimmy Davis MRT P&D DISPATCH (R). LH MANAGER (L) and Jay Hammond MRT ATM (R).
James Etgen MRT DOCK (C) received his Serv- Roy Estes MRT DOCK (C) received his Service Randy Evans MRT SWITCHER (C) received his ice 2.0 Award from David Gibbs MRT SCM (L) 2.0 Award from Scott Sandstrom MRT OM (L) Service 2.0 Award from David Gibbs MRT SCM and Donnie Hill MRT ATM (R). and David Gibbs MRT SCM (R). (L) and Donnie Hill MRT ATM (R).
David Nolen MRT DOCK (C) received his Serv- James Howard MRT COMBO DRIVER (C) received Scottie Mize MRT DOCK (C) received his Serv- ice 2.0 Award from Donnie Hill MRT ATM (L) and his Service 2.0 Award from David Gibbs MRT SCM ice 2.0 Award from Danny Hickman MRT LH Scott Sandstrom MRT OM (R). (L) and Jay Hammond MRT ATM (R). MANAGER (L) and Jay Hammond MRT ATM (R).
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Service 2.0 Awards
Jonathan Grier CLT P&D DRIVER re- Billy Mungo CLT P&D DRIVER re- John Cotrane ROA LH DRIVER re- Lynne Tweedy NFK P&D DRIVER (L) ceived his Service 2.0 Award. ceived his Service 2.0 Award. ceived his Service 2.0 Award. received her Service 2.0 Award from Al Newman NFK SCM (R).
A Special Service 2.OD Award
Anthony Rush GBO CITY DISPATCH (R) re- Rodney McCoy GBO DOCK (R) received his ceived his Service 2.0 Award from Scott Service 2.0 Award from John Simpson GBO McFetters GBO P&D MANAGER (L). OPS MANAGER (L).
Bobby Goins GBO LH DRIVER (L) received his Serv- Chester Sams RIC OB DOCK (L) received his ice 2.0 Award from Tim McBride GBO SCM (R). Service 2.0 Award from KT Treat RIC SCM (R). It is with great pleasure that the em- ployees of CLT award Jack Hudson CLT P&D DRIVER, posthumously with the service 2.OD Employee of the Month Welcome to FAY Award. Jack was a very dedicated and caring person. He never met a stranger and always had a smile and FAY Service Center welcomes Lucas care for his customers. An OD family William Barkey who was born on August 4, member to all and even more so with 2013. The proud parents are Angel and his customers. We have truly been Jeff Barkey FAY P&D DRIVER. blessed to have had the last 14 years with Jack and he will be missed, but never forgotten. Jack left a legacy of love for everyone.
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Darek Nowak VP Midwest Region We have lowest claims ratio for the quarter fol- est MPG within the region. Team RKI completed lowed by DEC. Team CDR came in with placed first with the lowest ROI score another quar- the lowest delivery error ratio for the for the quarter with 6 other teams right ter and are in quarter followed closely by Team DSM. behind them. RKI was closely followed the home This was accomplished by our teams by DEC, DUL, GDI, LSI, MAC and stretch of striving to handle every shipment with TMW. Our team up in DUL produced 2013. I am perfection. the highest MPG followed by team very proud of OSH. Great job to everyone! the accom- We also have several service centers plishments of that need to be recognized for the pro- During the third quarter, on August everyone in the Midwest region during ductivity improvements they made over 19th, we opened up our Chicago West the third quarter. We have completed the quarter. The most improved P&D (CWS) Service Center adding a third another quarter and our revenue has operation went to our FAR Team. They Service Center to the Chicago market. grown, operating ratio has improved produced the largest improvements in The 100 door Service Center sits on 25 and we have improved our perform- every P&D measurement. The most im- acres and gives us plenty of capacity to ance over the same quarter of 2012. proved dock productivity went to Team keep growing and providing our cus- These results were driven by the dedi- BEN, and Team DES in the large service tomers the top notch service they have cated teamwork and everyone's con- center category. The best overall load grown to expect from us. Brendan Mar- tinued commitment to Service 2.OD to average was produced by Team OSH. tinez, our former RFI manager, has be the best in the industry. Team LSI They also led the <500 lanes category, been named the CWS Service Center led the region in revenue growth fol- but Team CDR took the top spot in the Manager, and Bill Russo was promoted lowed by impressive results in BIS, >500 lanes. Striving for the best on- to the RFI Service Center Manager. I DEC, FAR, and TMW. The BIS Team time service and producing the lowest would also like to congratulate Coy El- posted the lowest operating ratio and return ratio was Team BEN. swick from DSM on his promotion to CHI posted the largest improvements Operations Manager in OMA. Joining All of our professional drivers pro- for the quarter. our sales team in the third quarter, I duced impressive improvements in the would like to welcome Eric Poncius to Our professional dock team members quarter to our fuel efficiency measure- our MSP sales team and Zach Rast to once again improved the claims ratio ments. I would like to thank our the TMW sales team. I wish for the region. Thanks to all that made teams of drivers for striving the best of luck and suc- this possible. BIS and RKI tied for the to produce the lowest cess to everyone in their ROI scores and the high- new responsibilities.
In closing I would like to THANK everyone for their commitment to Service 2.0D and their hard work in the third quarter. Let’s continue ® to strive for excellence and fin- ish 2013 strong. Thank you and Be OD!
Darek Nowak Midwest Regional VP
Our new CWS Service Center
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CHI – Employee Appreciation Day
CHI Daytime Office: (LTOR) Adalberto Cortez CUSTOMER SERVICE Rosa Izquierdo CUSTOMER SERVICE Juan Ramirez OS&D Lisa Warner OFFICE MANAGER Jaroslaw Faryniarz OS&D Jacqueline Perez CUSTOMER SERVICE
CHI LH Clerks: (LTOR) Gamaliel Barajas, CHI Dispatch: (LTOR) Nathan Moore P&D DISPATCH, Louis Cook P&D DISPATCH, Elvira Chaidez, Joanna Bafia Roel Rosales LH DISPATCH, Daniel Barajas LH DISPATCH
Million Mile Awards
Greg Whisler DES LH DRIVER (R) received his Gene Mitchell OMA LH DRIVER (R) received Marty Grilley SXF LH DRIVER (L) received his Million Mile Award from Tammy Gerdes DES his Million Mile Award from Ken Hughes Million Mile Award from Jeff Stingley SXF ATM (L). OMA SCM (L). SCM (R).
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Safety Awards
Santiago Reyes CHI DOCK (R) received his 5 Donald Creighton CHI P&D DRIVER (R) re- Jose Garcia CHI DOCK (R) received his 5 year year Safety Award from Tom Doyle CHI SCM (L). ceived his 8 year Safety Award from Tom Safety Award from Tom Doyle CHI SCM (L). Doyle CHI SCM (L).
Joshua Fleming CHI DOCK (R) received his 5 Robert Zajac CHI P&D DRIVER (L) received his 2 Mariusz Wieczorek CHI DOCK (L) received year Safety Award from Tom Doyle CHI SCM (L). year Safety Award from Bill Russo RFI SCM (R). his 5 year Safety Award from Alberto Zaragoza CHI OB SUPERVISOR (R).
Richard Gleffe CHI DOCK (L) received his 5 Gerardo Resendiz CHI DOCK (L) received his Krzysztof Kaluza CHI DOCK (L) received his year Safety Award from Jovan Munoz CHI OB 5 year Safety Award from Abe Gallardo CHI 5 year Safety Award from Alberto Zaragoza SUPERVISOR (R). ATM (R). CHI OB SUPERVISOR (R).
Jose Munoz CHI SWITCHER (L) received his 5 Fabian Alvarado-Valencia CHI DOCK (R) re- Bruce Walker CHI P&D DRIVER (L) received his 7 year Safety Award from Nathan Cox CHI IB ceived his 5 year Safety Award from Tom year Safety Award from Bill Russo RFI SCM (R). SUPERVISOR (R). Doyle CHI SCM (L).
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Safety Awards
Lamont Ware CHI P&D DRIVER (R) received his Rick Lopez CWS LH DRIVER (L) received his 16 Mike Devaney CWS P&D DRIVER (L) received 5 year Safety Award from Tom Doyle CHI year Safety Award from Brooke Gerdes CWS his 1 year Safety Award from Ellen Richter SCM (L). CUSTOMER SERVICE (R). CWS OS&D CLERK (R).
Chris Brand CWS P&D DRIVER (L) received his Gary Buckley CWS LH DRIVER (L) received his Troy Lashbrook DEC LH DRIVER (L) received 1 year Safety Award from Debbie Petrun- 11 year Safety Award from Pete Shloss CWS his 5 year Safety Award from Doug Lohman garo CWS CUSTOMER SERVICE (R). CITY DISPATCH (R). DEC SCM (R).
Jeremy Pyles DEC P&D DRIVER (L) received his Randy Sims DEC P&D DRIVER (L) received his Ray Baker DEC P&D DRIVER (L) received his 3 6 year Safety Award from Doug Lohman 2 year Safety Award from Doug Lohman year Safety Award from Brett Scroggins DEC DEC SCM (R). DEC SCM (R). IB SUPERVISOR (R).
Mike Lopez DES P&D DRIVER (L) and Serafin DES P&D Drivers received their Safety Americo Sanchez DES P&D DRIVER (L) and Delreal DES P&D DRIVER (R) received their 2 Awards: (LTOR) Brian Targos, 6 years; Hector John Zirbo DES P&D DRIVER (R) received their year Safety Awards. Escobar, 7 years; Evgeni Nikolov, 7 years. 2 year Safety Awards.
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Safety Awards
Cesar Delgado DES P&D DRIVER (R) received Scott Hennigar MAC P&D DRIVER (L) received Dan Kutz MWK P&D DRIVER (R) received his 15 his 2 year Safety Award from Tammy his 5 year Safety Award from Derek Nowak year Safety Award from Arnie Dassow MWK Gerdes DES ATM (L). VP MIDWEST REGION (R). OPS MANAGER (L).
James Eilerts OMA P&D DRIVER (R) received Brian Antisdel OMA P&D DRIVER (R) received Darin Fisher OMA P&D DRIVER (R) received his his 1 year Safety Award from Coy Elswick his 2 year Safety Award from Eric Dickerson 7 year Safety Award from Eric Dickerson OMA OPS MANAGER (L). OMA P&D DISPATCH (L). OMA P&D DISPATCH (L).
Ed Jensen OMA LH DRIVER (L) received his 7 Wade Pugh OMA P&D DRIVER (L) received his Tom Canning OMA P&D DRIVER (R) received year Safety Award from Eric Dickerson OMA 3 year Safety Award from Coy Elswick OMA his 6 year Safety Award from Eric Dickerson P&D DISPATCH (L). OPS MANAGER (R). OMA P&D DISPATCH (L).
Tony Tickle OMA LH DRIVER (R) received his 7 Rick Westberg WAU LH DRIVER (L) received year Safety Award from Ken Hughes OMA his 9 year Safety Award from John ® SCM (L). Gasperetti WAU OB SUPERVISOR (R).
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Safety Awards
DES P&D Drivers received their Safety Awards: (LTOR) Arturo DES P&D Drivers received their Safety Awards: (LTOR) Sal Moreno, Arredondo, 3 years; Tom Vuong, 7 years; Joe Paukstys, 6 years; 13 years; Richard Lizak, 8 years; Juan Valdez, 3 years; Namir Velic, Adam Kuzebski, 15 years. 2 years.
WAU – Employee Appreciation Day
(LTOR) Pete Severson P&D DRIVER, John Gasperetti OB SUPERVISOR, Jimmy Sims P&D DRIVER, Doug Davis P&D DRIVER
John Gasperetti OB SUPERVISOR (LTOR) Nick Jarntowski DOCK, Eric Gabrielsen SOLUTIONS SPECIALIST, Tony Collelo SCM, Jimmy Sims P&D DRIVER, Zach Merrick P&D DRIVER, Max Mankowski DOCK, John Gasperetti OB SUPERVISOR
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Service Awards
Joanna Bafia CHI DRIVER CHECK-IN CLERK (R) Jose Guallpa CHI LH DRIVER (R) received his Rosa Izquierdo CHI CUSTOMER SERVICE CLERK received her 15 year Service Award from 5 year Service Award from Al Carmado CHI (R) received her 2 year Service Award from Tom Doyle CHI SCM (L). LH DISPATCH (L). Tom Doyle CHI SCM (L).
Federico Ramirez CHI P&D DRIVER (R) re- Gabriel Reyes CHI P&D DRIVER (L) received his 2 Gregorio Vega CHI DOCK (R) received his 2 ceived his 2 year Service Award from Tom year Service Award from Bill Russo RFI SCM (R). year Service Award from James Noble CHI Doyle CHI SCM (L). OB SUPERVISOR (L).
Slawomir Mirlak CHI DOCK (R) received his Daniel Barajas CHI LH DISPATCH (L) received Gene Cobb DEC P&D DRIVER (L) received his 2 year Service Award from James Noble CHI his 10 year Service Award from Tom Doyle 10 year Service Award from Doug Lohman OB SUPERVISOR (L). CHI SCM (R). DEC SCM (R).
Peter Gerrard DES SOLUTIONS SPECIALIST (L) Mary May DES APPOINTMENT CLERK (L) re- John Benages DES P&D DRIVER (R) received received his 5 year Service Award from Jon ceived her 10 year Service Award from his 10 year Service Award from David Tuck Shelton DES SALES MANAGER (R). Ozzie Rosas DES OFFICE SUPERVISOR (R). DES SOLUTIONS SPECIALIST (L).
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Service Awards
Kevin McGilvary MWK LH DRIVER (R) received Terry Deming MWK P&D DRIVER (R) received Tom Bickle MWK LH DRIVER (R) received his 5 his 10 year Service Award from Jim Hum- his 10 year Service Award from Arnie Das- year Service Award from Jim Humbert MWK bert MWK SCM (L). sow MWK OPS MANAGER (L). SCM (L).
Adam Parrott OMA LH DRIVER (R) received his Melissa Johnson OMA APPOINTMENT CLERK (R) Robert Cerra OMA P&D DRIVER (L) received 2 year Service Award from Coy Elswick OMA received her 2 year Service Award from Coy his 2 year Service Award from Coy Elswick OPS MANAGER (L). Elswick OMA OPS MANAGER (L). OMA OPS MANAGER (R).
Claims Prevention Certifications
David Caron OMA DOCK (R) received his Frank Conley OMA DOCK (L) received his Claims Prevention Certificate from Coy El- Claims Prevention Certificate from Coy El- swick OMA OPS MANAGER (L). swick OMA OPS MANAGER (R).
Martin Coon OMA P&D DRIVER (L) received his Ron Jensen OMA P&D DRIVER (R) received his Brian Peterson OMA DOCK (L) received his Claims Prevention Certificate from Eric Claims Prevention Certificate from Coy El- Claims Prevention Certificate from Coy El- Dickerson OMA P&D DISPATCH (R). swick OMA OPS MANAGER (L). swick OMA OPS MANAGER (R).
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Service 2.0 Awards
David Rodriguez CHI SWITCHER (L) received Santiago Reyes CHI DOCK (L) received his Roger Cardenas MWK P&D DRIVER (R) re- his Service 2.0 Award from Darek Nowak VP Service 2.0 Award from Dave Erwin CHI 1ST ceived his Service 2.0 Award from Arnie MIDWEST REGION (R). SHIFT OM (R). Dassow MWK OPS MANAGER (L).
Juan Ramirez CHI OS&D (L) received his Fabian Alvarado-Valencia CHI DOCK (R) re- Casey James MAW DOCK (R) received his Service 2.0 Award from Ellen Richter CHI ceived his Service 2.0 Award from Tom Service 2.0 Award from John Sheehan MAW OS&D SUPERVISOR (R). Doyle CHI SCM (L). SUPERVISOR (L).
Brittany Gee CHI CUSTOMER SERVICE CLERK (L) Dianne Barfell CHI CUSTOMER SERVICE CLERK Grzegorz Garbacz CHI P&D DRIVER (L) re- received her Service 2.0 Award from Lisa (R) received her Service 2.0 Award from Lisa ceived his Service 2.0 Award from Bill Russo Warner CHI OFFICE MANAGER (R). Warner CHI OFFICE MANAGER (L). RFI SCM (R).
Jose Corona CHI LH DRIVER (R) re- Alvaro Amigon CHI P&D DRIVER (L) Raul Rodriguez CHI P&D DRIVER (R) Cale Perrine DUL LEAD OB DOCK ceived his Service 2.0 Award from received his Service 2.0 Award received his Service 2.0 Award from received his Service 2.0 Award. Tom Doyle CHI SCM (L). from Bill Russo RFI SCM (R). Tom Doyle CHI SCM (L).
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Service 2.0 Awards
Larrie Hokinson CHI P&D DRIVER (R) received Abel Medina CWS P&D DRIVER (R) received Paul Hodowany DES P&D DRIVER (R) received his Service 2.0 Award from Tom Doyle CHI his Service 2.0 Award from Debbie Petrun- his Service 2.0 Award from Tammy Gerdes SCM (L). garo CWS CUSTOMER SERVICE (L). DES ATM (L).
Rick Lopez DES LH DRIVER (R) received his Andy Haga DUL P&D DRIVER (L), Dennis Smith Ron Bacon DEC LH DRIVER (R) received his Service 2.0 Award from Tammy Gerdes DES DUL SUPERVISOR (C), Willie Ratzer DUL LH Service 2.0 Award from Doug Lohman DEC ATM (L). DRIVER (R) received their Service 2.0 Awards. SCM (L).
Jay Neville GDI P&D DRIVER (L) re- Cesar Chavez CHI DOCK (R) re- Brad Bean MAC LH DRIVER re- Marek Bafia CHI DOCK (L) re- ceived his Service 2.0 Award from ceived his Service 2.0 Award from ceived his Service 2.0 Award. ceived his Service 2.0 Award from Mike Ley GDI SCM (R). Tom Doyle CHI SCM (L). Dave Erwin CHI 1ST SHIFT OM (R).
Brett Schneider MWK P&D DRIVER (R) re- Nate Meadows MWK P&D DRIVER (R) received Ken Cooper OMA LH DRIVER (R) received his ceived his Service 2.0 Award from Arnie his Service 2.0 Award from Arnie Dassow Service 2.0 Award from Ken Hughes OMA Dassow MWK OPS MANAGER (L). MWK OPS MANAGER (L). SCM (L).
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Mark Madden VP Northeast Region The time just pany and a leader in our industry. hope to be completed by early keeps flying I say this in every single Wage and Ben- spring. by. We have efit Meeting each year and it is so true. 2 We have started the renovations just com- I would like to share it with all of you… and expansion for SPL. pleted the What makes Old Dominion different 3 BKN is more than halfway through third quarter from the carrier right up the street? its renovations. and once Why are we so much more successful 4 We are still looking for land to build again we as well as Best in Class? The answer is in the Newburgh, NY area. have posted OUR PEOPLE. In closing, I would like to say again, outstanding results. Just as it seems we Think about this, every trucking com- thanks for all your contributions to OD. have peaked in our performance, we Keep selling the Northeast Region! dig way down and find a way to con- pany has service centers, tractors, trail- ers, and so on. The main item which Mark Madden tinue to improve. That is due to a Northeast Regional VP strong commitment from all of us to puts us light years Deliver Service 2.OD every minute of ahead of the competi- every day. Give yourselves a huge pat tion is our people. on the back as it is well deserved. There is no other an- swer to that question. It was great seeing everyone at our re- cent Wage and Benefit Meetings held I would like to share in August as well as meeting all our what has been hap- newer employees. I appreciate all the pening in the North- comments, ideas, and suggestions, east Region. that you brought with you to our meet- 1 Our new ALB Serv- ings. It just was wonderful to hear all ice Center is going Senator Thomas R. Carper of Delaware (C) visited our NEC Service Cen- the ideas you folks talked about which up faster than an- ter on September 20, 2013 with Mark Madden VICE PRESIDENT, NORTHEAST REGION (L), Gary Winkler NEC P&D DRIVER, Bill Cranfill VICE PRESIDENT GOV- have helped us become a better com- ticipated and we ERNMENT RELATIONS AND ASSISTANT GENERAL COUNSEL, Dan McTyre NEC SCM
LIS – Honorary LH Driver
Meet 12 year old Spencer Poole, who is afflicted with a rare form of muscular dystrophy. Spencer visited our LIS and was made an “Honorary LH Driver” and a new member of our OD Family. Spencer toured LIS, and got an up close personal view of our tractors and trailers. Mark Madden VP NORTHERN RE- GION provided Spencer an OD jacket and Lisa Dehart MANAGER OF SAFETY & PERSONNEL supplied 12 Safety patches. The final touches to the jacket were made by Assunta Mariani, mother of Daniel Mariani LIS OB DOCK, who sewed the patches on the jacket.
The jacket ,visit and tour was all set up (LTOR) Roy Del Rosario LIS LH DRIVER/TRAINER, Spencer by Roy Del Rosario LIS LH DRIVER/TRAINER Poole with new OD Jacket, Ken Orobona LIS SCM who is very close to the Poole family.
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BTN – Meet Drivers Million Mile
P&D Drivers (LTOR): Frank Paulozzo, John Spiessbach, John Spier, Dennis Morlock, Robert Flemm, Felix Mark Perch BTN LH DRIVER (L) and Steve Padilla, Robert Bender Mehrbach BTN LH DRIVER (R) received their Million Mile Awards.
P&D Drivers (BACK, LTOR): Roman Bugaj, Mark Perch LH DRIVER, John Knopp, Samuel Bowens, Edwin Mar- quez, William Vavrick LH DRIVER, Stan Demby, Robert Skinner, Frank Purficato, David Toth; (FRONT, LTOR): Syed Shah, John Prato, Shawn Lameraux, Anthony Whitehead, Anthony DiMaio, Julio Rodriguez, Frank Metz, Beto Rivera Garfield Goode JCY LH DRIVER (R) received his Million Mile Award from Hector Estiels JCY IB SUPERVISOR (L). PHL – Employee Appreciation
Brad Bennett P&D DRIVER Jayson Rivera P&D DRIVER Marlon Lucy P&D DRIVER Craig Bennett IB SUPERVISOR Mark Foster IB DOCK Antonio Santos IB DOCK Joe Rossano IB DOCK Cooks: Briana Ferroni SOLUTIONS SPECIALIST Randy Bowles HAR LH DRIVER (L) received his Lou Riccelli Million Mile Award from Brock Lohman HAR SOLUTIONS SPECIALIST LH MANAGER (R).
Mike Meyers, Matt Mey- ers, Joe Harris Sr, Joe Har- ris Jr, Eric Marshall, Bill Harris, Joe Cimini, Angel Velazquez, Mike Bradley, Dan Quinter, Keith Moul- ton, Mark Carels Cooks: Briana Ferroni SOLUTIONS SPECIALIST, Mark Zinkand SOLUTIONS SPECIALIST, Tom Hanratty Kevin Reid JCY LH DRIVER (L) received his Mil- SOLUTIONS SPECIALIST lion Mile Award from Leon Joseph JCY OPS MANAGER (R).
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Safety Awards
Tim Bishop ALB P&D DRIVER (R) received his 5 Jim Ball ALB LH DRIVER (R) received his 5 year Michelang Heriveaux BVT P&D DRIVER (L) re- year Safety Award from Mike McGinness Safety Award from Mike McGinness ALB SCM ceived his 2 year Safety Award from Andrew ALB SCM (L). (L). Bean BVT SCM (R).
Mike Morris BVT P&D DRIVER (L) received his Dale Marshall BVT P&D DRIVER (L) received his Dan Lake BVT P&D DRIVER (L) received his 2 7 year Safety Award from Andrew Bean BVT 6 year Safety Award from Andrew Bean BVT year Safety Award from Serg Tognelli BVT IB SCM (R). SCM (R). SUPERVISOR (R).
Ricardo L’lantin HAR P&D DRIVER (LC) and Bob Sweger HAR P&D DRIVER Scott Woods HAR DOCK (LC), Donnie Frysinger HAR DOCK (C), and (RC) received their 5 year Safety Award from David Bates SR VP OF OP- Wesley Irvin HAR DOCK (RC) received their 5 year Safety Award from ERATIONS (L) and Michael Butler HAR ATM (R). Jsaon Hassinger HAR IB OM (L) and Tim Wilson HAR BREAK BULK OM (R).
George Buonopane BOS LH DRIVER (L) re- Frank DaCosta PVD P&D DRIVER (R) received Robert Fournier PVD P&D DRIVER (R) received ceived his Safety Award watch from Kara his 5 year Safety Award from Dave Steinert his 5 year Safety Award from Dave Steinert Ouellette BOS CUSTOMER SERVICE (R). PVD SCM (L). PVD SCM (L).
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Safety Awards
Bob Dingman SWD P&D DRIVER (R) received Tony Biagetti SWD LH DRIVER (C) received his 15 year Kurt Liden WOR P&D DRIVER re- his 15 year Safety Award from Tony Grego- Safety Award from Tony Gregorio SWD SCM (L) and ceived his 2 year Safety Award. rio SWD SCM (L). Mark Madden VP NORTHERN REGION (R).
John Batista PVD DOCK (R) received his 5 year Lee Laboy SWD DOCK (R) received his 5 year Alex Oliveras SWD DOCK (R) received his 5 year Safety Award from Dave Steinhart PVD SCM (L). Safety Award from Tony Gregorio SWD SCM (L). Safety Award from Tony Gregorio SWD SCM (L).
Awards NEC recognized their first five Service 2.0 winners with a cake. (LTOR) Ed Tull P&D DRIVER, Eric Maldonado P&D DRIVER, Marshall Weeks P&D DRIVER, William Carson DOCK, Tom Hopper OS&D CLERK
Jose Silva BTN DOCK (L) re- ceives his Dock Employee of the Month Plaque from Harry Bowden BTN IB SUPERVISOR (R).
Ken Orobona LIS SCM (R) presents the fol- lowing awards to LIS P&D Drivers: (LTOR) Andy Teska 3 year Safety, Robert Wells 1 year Safety, Artie Bain 2 year Service, Jose Canales 2 year Service
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Service Awards
Mike Rose ATL LH DRIVER (R) received his 2 Mark Junco ALB P&D DRIVER (R) received his Jason Cotugno ALB DOCK (R) received his 2 V year Service Award from Melissa Coccia ALT 10 year Service Award from Mike McGuin- year Service Award from Mike McGuinness CUSTOMER SERVICE (L). ness ALB SCM (L). ALB SCM (L).
Joel Gabree ALB SUPERVISOR (R) received his Pat Doran ALB SUPERVISOR (R) received his 5 Bill Hennessy HAR LH DRIVER (R) received his 2 year Service Award from Mike McGuin- year Service Award from Mike McGuinness 5 year Service Award from Brock Lohman ness ALB SCM (L). ALB SCM (L). HAR LH MANAGER (L).
Lee Lapell BVT LH DRIVER (R) re- Roger Hedrick HAR SWITCHER (L) re- Eric Guazzoni BVT DOCK (L) re- James Malachoski PHL P&D DIS- ceived his 2 year Service Award ceived his 10 year Service Award ceived his 2 year Service Award PATCH received his 20 year Service from Andrew Bean BVT SCM (L). from Todd Humprey HAR ATM (R). from Andrew Bean BVT SCM (R). Award.
Dave Stephens HAR DOCK (C) received his 10 Rindi Dellinger HAR P&D DISPATCH (C) received Dan Boylen HAR LH DRIVER (L) received his 20 year Service Award from Todd Humprey HAR her 10 year Service Award from Jobe Green HAR year Service Award from Brock Lohman HAR ATM (L) and Tim Wilson HAR OPS MANAGER (R). P&D SUPERVISOR (L) and Michael Butler HAR ATM (R). LH MANAGER (R).
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Service Awards
Vinny Romanella HAR LH DRIVER (R) received Jim Danley HAR LH DRIVER (L) received his 5 Lewis Baublitz HAR DOCK (L) received his 10 his 5 year Service Award from Brock year Service Award from Brock Lohman HAR year Service Award from Todd Humphrey Lohman HAR LH MANAGER (L). LH MANAGER (R). HAR ATM (R).
Dave Danley HAR LH DRIVER (R) received his Sterling Hocker HAR LH DRIVER (L) received Tim Wilson HAR BREAK BULK OM (L) received 5 year Service Award from Brock Lohman his 5 year Service Award from Brock his 15 year Service Award from Robert HAR LH MANAGER (L). Lohman HAR LH MANAGER (R). Beitler HAR SCM (R).
Crystal Weaver HAR CUSTOMER SERVICE (R) re- Edwin Estrada HAR P&D DRIVER (L) received Glydon Wisdom LIS P&D DRIVER (L) received ceived her 5 year Service Award from Judith his 10 year Service Award from Michael But- his 10 year Service Award from Kesh Narine Darr HAR OFFICE MANAGER (L). ler HAR ATM (R). LIS CITY DISPATCH (R).
Christopher Redman PHL DOCK (L) received John Sands SWD LH DRIVER (L) received his 20 Jason Mickiewicz WOR IB DOCK (L) received his 15 year Service Award from Edward Ko- year Service from Mark Madden VP NORTH- his 5 year Service Award from Richard Gaze- tula PHL P&D DISPATCH (R). ERN REGION (R). bien WOR SCM (R).
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Service 2.0 Awards
Brian Hunsinger ALB SUPERVISOR (R) received Dorina Cotton ALB OFFICE (R) received her Mike Lindemann ALB SUPERVISOR (R) re- his Service 2.0 Award from Mike McGuin- Service 2.0 Award from Mike McGuinness ceived his Service 2.0 Award from Mike ness ALB SCM (L). ALB SCM (L). McGuinness ALB SCM (L).
Satyadeo Seaurattan JCY P&D DRIVER (R) re- Juan Miranda LIS IB DOCK (C) received his Service 2.0 Award. LIS IB Dock (LTOR): Walter ceived his Service 2.0 Award from Surindra Fuentes IB SUPERVISOR, John Gunn, Jorge Miranda, Juan Miranda IV with his award, Steve Mc- Ramcharran JCY CITY DISPATCH (L). Quail Jr., Henry Smith, Robert Mundo Jr., Virgilio Rodriguez.
HAR – Ski Round Top
Mike Sorbello PHL IB DOCK LEAD (L) received Suzan Dwornikowski SPL OS&D SUPERVISOR his Service 2.0 Award from Craig Bennett (R) received her Service 2.0 Award from PHL IB/PLANNER SUPERVISOR (R). Rodney Singleton SPL SCM (L).
ODFL was presented with a plaque for our support to Ski Round Top. Andy Kline, representative from Ski Round Top (L) presents Todd Humphrey HAR ATM (R) with the plaque. Douglas Claudio SPL LH DRIVER (R) received Berones Gonzalez JCY P&D DRIVER (L) re- his Service 2.0 Award from Rodney Single- ceived his Service 2.0 Award from Surindra ton SPL SCM (L). Ramcharran JCY CITY DISPATCH (R).
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Service 2.0 Awards
Scott Woods HAR DOCK (C) received his Service Edward Kotula PHL P&D DISPATCH Darrell McNeil SWD SUPERVISOR (C) received his 2.0 Award from Robert Beitler HAR SCM (L) and received his Service 2.0 Award. Service 2.0 Award from Tony Gregorio SWD SCM Todd Humphrey HAR ATM (R). (L) and Mark Madden VP NORTHERN REGION (R).
Josue Preze BTN DOCK (L) received his Serv- Wess Martin HAR P&D DRIVER (R) received his Serv- Dona Teal ALB OFFICE (R) received her Service 2.0 ice 2.0 Award from Brian Kelly BTN SCM (R). ice 2.0 Award from Robert Beitler HAR SCM (L). Award from David Bates SR VP OF OPERATIONS (L).
Training and Certification
Joe Stoffels ALB LH DRIVER (R) received his Will Pickett ALB LH DRIVER (R) received his ODTDT Certificate from Joel Gabree ALB ODTDT Certificate from Mike McGuinness SUPERVISOR (L). ALB SCM (L).
Tom Davidson ALB P&D DRIVER (R) received Frank Horn ALB P&D DRIVER (R) received his Joe Stoffels ALB LH DRIVER (R) received his his Claims Certificate from Mike McGuin- Claims and P&D Certificate from Mike Claims Certificate from Mike McGuinness ness ALB SCM (L). McGuinness ALB SCM (L). ALB SCM (L).
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OHIO VALLEY
Bryan Edwards VP Ohio Valley Region
It is hard to be- ous letters and emails we receive telling NANCE MANAGER and all of the good lieve the Holi- us how pleased our customers are with people who worked so hard in prepar- days are upon their experience with OD, and most im- ing for this event. Job well done! us as we move portantly our people. Service 2.OD is As we move into 2014 and begin closer to the alive and well. preparing for the year ahead, it is im- end of another We were recently given the privilege of portant that we continue to do all of the very successful hosting “Investors Day” at IND. There positive things we have been doing up year in the Ohio were over 80 investors, industry analysts till now. The family spirit, team effort Valley Region and customers in attendance. They and total involvement will be the most and OD. As I travel through the area were captivated by presentations lead important factors in our quest to con- meeting all the wonderful people that by Earl Congdon EXECUTIVE CHAIRMAN OF tinue to be the best. All of our plans are make it happen each and every day, I THE BOARD and David Congdon PRESI- developed around a team effort. The find the reason why we are so success- DENT & CEO as well as other presenters involvement of everyone is the most ful. Our people set OD apart from our from our Executive Staff and Senior important ingredient. Our people really competitors. The passion that you have Management. A service center tour, an do make the difference, and I thank you for our company and the desire to be overview of our technology, claims pre- for what you have done in contributing the best day after day shines through vention tools and loud and clear. I want to thank each and techniques were every one of you for a job well done. It followed by a never goes unnoticed. luncheon in our The Ohio Valley Region continues to state of the art Area experience positive sales growth and Maintenance Facil- continued operating ratio improve- ity. Special thanks ments. Our level of service and cus- to James Seifert IND tomer satisfaction is second to none in SCM and Michael the industry as displayed by the numer- Post AREA MAINTE-
Greg Gantt EVP & COO speaking with guests at Investor's Day at IND. FTW – Open House
Ohio Valley Manager’s Meeting was held in Indianapolis, IN on Septem- ber 20, 2013. (BACK, LTOR): Ken Hill SBN, Rick Villar LOU, Brian Houser CIN, Adam Osborne PKW, Randy Motzell TOL, Jeff Vance LAN, John Zelinski PIT, Bill Pressler COH, John Westendorf DET, Curt Daggy GRR, Mike Leskovec YNG, Gary Laukhuff IND ATM; (MIDDLE, LTOR): Bryan Edwards VICE PRESIDENT OF John Wright SOLUTIONS SPECIALIST (R) presents the die-cast truck won OHV REGION, Dave Miller ERP, Bob Sharp ARB, Brad Trotter SAG, Jim Diss KLM, in FTW Open House raffle to Becky Hambrock from Specialized Dean Voegerl EVV, Don Benner CAN, Jack Amato CLE, Mark Cox IND ATM, Transportation (LC) with Ian Tsai (L) and Kelly Brown (RC) from Spe- Mike Bishop OHV SALES DIRECTOR; (FRONT, LTOR): Randy Barton FTW, James cialized Transportation. Bush CRW Jason Back DAY, Michael Cook GLOBAL SALES MANAGER, Matt Dye LEX, James Seifert IND
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IND – State Truck Driving Championships
James Seifert SCM (L) and Tom Williams LH MANAGER (R) James Seifert SCM (L), Tom Williams (LTOR): Jerry Wynn MAINTENANCE, Mark Penley DIRECTOR present IND Truck Driving Championship plaque to LH MANAGER (R) OF EMPLOYEE RELATIONS, Joe Hurt CITY OM David Stout LH DRIVER TRAINER (C)
Jeff Hostetter P&D DRIVER TRAINER (L), Jerry Wynn MAINTENANCE (L), Mark IND Drivers participating in the Indiana Truck Driving Championship (LTOR): Mark Penley DIRECTOR OF EMPLOYEE RE- Penley DIRECTOR OF EMPLOYEE RELA- Jeff Hostetter, Josh Clark, John Kendall, Jackie Dotts, Charles Smith, David LATIONS (R) TIONS (R) Stout, Bruce Caulder, John Ballard, Glen Kirk
IND – Employee Appreciation
Solutions Specialists (LTOR): Shawn Dean, LH Drivers (LTOR): Chuck Andrews, Bill Tom Schmidt, Grace Church, Terry Lahne Collingwood, Rick Winchester
(LTOR): Ali Grandey SOLUTIONS SPECIALIST, Grace (LTOR): Alison Grandey SOLUTIONS SPECIALIST, (LTOR): Gus VonDielingen SOLUTIONS SPECIALIST RETIRED, Jim Edwards Church SOLUTIONS SPECIALIST, Charlotte Shelton Corey Chwast FIELD SERVICE SUPERVISOR- SALES MANAGER, Terry Lahne SOLUTIONS SPECIALIST and Tom Schmidt SO- OS&D CLERK, Linda Anderson OS&D CLERK OHIO VALLEY, Jim Edwards SALES MANAGER LUTIONS SPECIALIST prepare the food.
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Million Mile Awards
Martin Braunecker IND LH DRIVER (C) received Ronnie Bargo IND LH DRIVER (L) received his David Stout IND LH DRIVER (C) received Million his Million Mile Award from Tom Williams IND Million Mile Award from Tom Williams IND Mile Award from Rick Keatts AREA P&D SUPERVI- LH MANAGER (R) and James Seifert IND SCM (R). LH MANAGER (R). SOR (L) and Tom Williams IND LH MANAGER (R).
James Walkup KLM LH DRIVER (L) received his Steve Hoelker COH LH DRIVER (L) received his Mil- Mike Hazel IND LH DRIVER (R) received his Million Mile Award from Jim Diss KLM SCM (R). lion Mile Award from Bill Pressler COH SCM (R). Million Mile Award from Tom Williams IND LH MANAGER (L).
COH – Keeping the Peace
Naymon Hood LOU LH DRIVER (R) received his Million Mile Award from Bryon Cum- mings LOU OB SUPERVISOR (L).
Rickie Taylor COH P&D DRIVER (L) attended the Ohio Peace Officer Training Acad- emy from August 12-16, 2013. He re- ceived his certification from Ron Thayer INSTRUCTOR with Advanced Training (R). ®
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COH – Employee Appreciation
Maurice Tuff DOCK Carl Shermer P&D DRIVER Mike Darnell LH DRIVER Terry Drawdy P&D DRIVER
Antonio Armistead P&D DRIVER (L) David Conaway LH DRIVER (R) Nick Oney SOLUTIONS SPECIALIST (L) Phillip Cunningham P&D DRIVER (R) Bill McCandless P&D DRIVER (L) Kim Lewis SOLUTIONS SPECIALIST (R)
Safety Awards
Josh Penn ARB P&D DRIVER (L) received his 5 John Osborne CIN P&D DRIVER (L) received Curtis Foster CIN DOCK (L) received his 5 year Safety Award from Brooke Surian ARB his 8 year Safety Award from Brian Houser year Safety Award from Shawn Allgaier CIN OPS MANAGER (R). CIN SCM (R). DOCK SUPERVISOR (R).
Marty Harris CIN P&D DRIVER (L) received his Monty Hitt CIN LH DRIVER (L) received his 2 Jason Stone CIN LH DRIVER (L) received his 2 2 year Safety Award from Brian Houser CIN year Safety Award from Brian Houser CIN year Safety Award from Brian Houser CIN SCM (R). SCM (R). SCM (R).
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Safety Awards
David Sian SAG LH DRIVER received Matt Smrecak SAG P&D DRIVER re- Dave Harmon CIN P&D DRIVER (L) 15 years, Sam Lynch CIN P&D DRIVER his 6 year Safety Award. ceived his 3 year Safety Award. (LC) 8 years, Dennis McBride CIN LH DRIVER (R) 2 years, received their Safety Awards from Brian Houser CIN SCM (RC).
David Conaway COH LH DRIVER (L) received Bruce Le COH LH DRIVER (L) received his Dave Fleeger GRR P&D DRIVER (R) received his Safety Award watch from Bob Craker Safety Award watch from Bill Pressler COH his 1 year Safety Award from Troy Dudding COH LH MANAGER (R). SCM (R). REGIONAL SAFETY SUPERVISOR (L).
Kirk Doane GRR LH DRIVER (L) received his 5 Robert Montgomery GRR P&D DRIVER (L) re- Terry Minton GRR DOCK (L) received his 5 year Safety Award from Jim Mielock GRR SO- ceived his 15 year Safety Award from Curt year Safety Award from Jim Mielock GRR SO- LUTIONS SPECIALIST (R). Daggy GRR SCM (R). LUTIONS SPECIALIST (R).
Mark Clark IND P&D DRIVER (L) received his 10 Phil Ballard IND DOCK (L) received his 5 year George Radke KLM P&D DRIVER (R) received year Safety Award from Rick Keatts AREA P&D Safety Award from Mark Cox IND ATM (R). his 7 year Safety Award from James Diss KLM SUPERVISOR (R). SCM (L).
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Safety Awards
Wendell May LOU P&D DRIVER (R) received his Doug Schwartz LOU P&D DRIVER (L) received Damian Foster PIT P&D DRIVER (R) received 15 year Safety Award from Bill Budde LOU his 1 year Safety Award from Bill Budde LOU his 5 year Safety Award from Rick Hazelip P&D SUPERVISOR (L). P&D SUPERVISOR (R). PIT IB SUPERVISOR (L).
Mike Claytor PKW P&D DRIVER (R) received his Mark Kincaid PKW P&D DRIVER (L) received his Tim Antill PKW P&D DRIVER (L) received his 1 1 year Safety Award from Adam Osborne 1 year Safety Award from Adam Osborne year Safety Award from Adam Osborne PKW PKW SCM (L). PKW SCM (R). SCM (R).
Robert Skellet PKW P&D DRIVER (L) received Shaun Kolacz SBN LH DRIVER (R) received his Wayne Badzinski SBN LH DRIVER (L) received his his 1 year Safety Award from Adam Os- 1 year Safety Award from Ken Hill SBN SCM (L). 2 year Safety Award from Tom Oshinski SBN SO- borne PKW SCM (R). LUTIONS SPECIALIST (R).
Paul Evans SBN P&D DRIVER (L), 5 years and Dave Lip- Glenn Deal SBN LH DRIVER (R) received Brian Helco YNG LH DRIVER (L) received his 5 pert SBN P&D DRIVER (R), 9 years received their Safety his 2 year Safety Award from Kim Eck- year Safety Award from Mike Leskovec YNG Awards from Dennis Feller SBN SOLUTIONS SPECIALIST (R). hart SB OPS MANAGER (L). SCM (R).
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YNG – Employee Appreciation
Greg Popatak SOLUTIONS SPECIALIST Tom Jones P&D DRIVER (L), Bill Barton P&D DRIVER (R) Tom Jones P&D DRIVER
Jeff Owens P&D DRIVER (L), Chris Norton DOCK (R) Tim Harris LH DRIVER (L) Gregg Marsteller LH DRIVER (L) Daaron Wilson DRIVER CHECK IN (R) Joe Pedone SOLUTIONS SPECIALIST (R)
Brian Helco P&D DRIVER (L), Bill Bako P&D DRIVER (R) Chuck Boyer P&D DRIVER TRAINER (LTOR) Mike Leskovec SCM, Adam Carpenter DOCK, Chris Norton DOCK
(FRONT, LTOR) Mike D’Amico LH DRIVER, Joe Pedone SOLU- (LTOR) Mike D’Amico LH DRIVER, Ryan Axelson DOCK, Tom Smaltz DOCK, TIONS SPECIALIST; (BACK, LTOR) Mike Leskovec SCM, Greg Seth Anthony DISPATCH, Greg Popatak SOLUTIONS SPECIALIST at the grill. Popatak SOLUTIONS SPECIALIST, Seth Anthony DISPATCH
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Service Awards
Rex Faulkner CIN DOCK (R) received his 10 Heather Rogers CIN DRIVER CHECK-IN (R) re- Brad Musgrave CIN P&D DRIVER (L) received year Service Award from Kathi Larson CIN ceived her 5 year Service Award from Kathi his 10 year Service Award from Brian OFFICE MANAGER (L). Larson CIN OFFICE MANAGER (L). Houser CIN SCM (R).
Steve Tate CIN P&D DRIVER (L) received his 10 Steve Harding COH LH DRIVER (R) received Bill Hays COH LH DRIVER (R) received his 10 year Service Award from Brian Houser CIN his 15 year Service Award from Bill Pressler year Service Award from Bob Craker COH LH SCM (R). COH SCM (L). MANAGER (L).
Eric Cunningham COH MECHANIC (R) re- G. R. Rich FTW P&D DRIVER (L) received his 10 James Paino IND DOCK (L) received his 2 ceived his 15 year Service Award from Bill year Service Award from Troy Letner FTW year Service Award from Mike Gilbert IND Pressler COH SCM (L). CITY DISPATCH (R). OM (R).
(LTOR) Dishawn Jackson COH LEAD DOCK 10 years, Scott Freatis Linda Simmons IND LH CLERK re- Chad Williams SAG LH DRIVER re- COH DOCK 10 years, Ted Johnson COH DOCK 15 years, Neal Work- ceived her 2 year Service Award. ceived his 2 year Service Award. man COH DOCK SUPERVISOR and Bill Pressler COH SCM presented the Service Awards; Tyrone McDaniel COH SWITCHER, 15 years.
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Service Awards
Tiffany Jackson IND OFFICE ASSISTANT (C) received her Mark Voss IND P&D DRIVER (R) received his 5 Ronnie Bargo IND LH DRIVER (C) received his 2 year Service Award from Emily Hunter IND OFFICE year Service Award from Joe Hurt IND CITY 10 year Service Award from Tom Williams IND MANAGER (L) and Shawn Canay IND W&I SUPERVISOR (R). OM (L). LH MANAGER (L) and James Seifert IND SCM (R).
Frankie Masterson IND LH DRIVER (C) received David Campbell IND LH DRIVER (C) received his Terry Dick IND LH DRIVER (C) received his 15 his 5 year Service Award from Tom Williams IND 10 year Service Award from Tom Williams IND year Service Award from Tom Williams IND LH MANAGER (L) and James Seifert IND SCM (R). LH MANAGER (L) and James Seifert IND SCM (R). LH MANAGER (L) and James Seifert IND SCM (R).
James Gillen IND SWITCHER (R) received his Jeff Hostetter IND P&D DRIVER (R) received Chris Volker IND P&D DRIVER (R) received his 10 year Service Award from James Seifert his 5 year Service Award from Joe Hurt IND 15 year Service Award from Joe Hurt IND IND SCM (L). CITY OM (L). CITY OM (L).
Andy Balser IND P&D DRIVER (R) received his Cory Phelps LAN DISPATCH (L) received his 2 year Robert Jones LOU LH DRIVER (R) received his 10 year Service Award from Joe Hurt IND Service Award from Jeff Vance LAN SCM (R). 20 year Service Award from Rick Villar LOU CITY OM (L). SCM (L).
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Service Awards Service 2.0 Awards
Ellis Myers PKW LH DRIVER (R) received his 5 Dan Wolfe CLE P&D DRIVER (L) received her Serv- Nelson Dame GRR LH DRIVER (R) received his year Service Award from Adam Osborne ice 2.0 Award from Jack Amato CLE SCM (R). Service 2.0 Award from Curt Daggy GRR SCM (L). PKW SCM (L).
Steve Grooms SBN P&D DRIVER (L) received Juan Cardenas GRR LH DRIVER (R) received his Ron Powell LAN P&D DRIVER (L) received his his 5 year Service Award from Ken Hill SBN Service 2.0 Award from Curt Daggy GRR SCM (L). Service 2.0 Award from Jeff Vance LAN SCM (R). SCM (R).
Donald Cornelis SBN LH DRIVER (L) received Dale Lemmer SAG P&D DRIVER re- Curtis Goodwin COH LEAD DOCK (C) received his Serv- his 5 year Service Award from Dennis Feller ceived his Service 2.0 Award. ice 2.0 Award from Bill Pressler COH SCM (R) and Bob SBN SOLUTIONS SPECIAIST (R). Davis COH DOCK SUPERVISOR (L).
® Morgan Reed KLM P&D DRIVER (R) received his John Riley COH LH DRIVER (R) received his Serv- Service 2.0 Award from James Diss KLM SCM (L). ice 2.0 Award from Bill Pressler COH SCM (L).
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FTW – Employee Appreciation
(LTOR): John Wright SOLUTIONS SPECIALIST, Tony Musser SUPERVISOR, Mike East- (LTOR): Donnie Davidson DOCK SUPERVISOR, Shaun Berger ODTDT, Dillon Mor- erday SUPERVISOR, Sharon Sass SOLUTIONS SPECIALIST, Vickie Waltenburg OS&D, lan DOCK, T.J. Hockemeyer DOCK, Dalton Clay DOCK, Andrew Lautzenheiser Troy Letner CITY DISPATCH. DOCK, Jared Williams DOCK, Elaine LeFever DRIVER CHECK-IN, Tony Musser DIS- PATCH SUPERVISOR, Sam Letner DOCK, Chris Hartleroad DOCK
LAN – Employee Appreciation
(LTOR): Dustin France P&D DRIVER, Tom Gietzen P&D DRIVER, Steve Martin P&D LH Drivers (LTOR): Marc Pearson, Jack Coppens, Wayne Huff, Ron Powell DRIVER, Ben Burgess P&D DRIVER, Cory Phelps SUPERVISOR, Joel Glardon OB DOCK, Don Powell P&D DRIVER with Jen Paja SOLUTIONS SPECIALIST (front)
Employee Appreciation
SAG P&D Drivers celebrate #1 ROI in the company (LTOR): Tom David, Shane Hanson OM, Matt Smrecak, Wes Herek, Brian Myers, Dale Lemmer
ARB Employees: (1ST ROW, LTOR) Adam Cullen CANADIAN OPERATIONS, Jim Buchanan P&D DRIVER, Meghan Westbrooke SOLUTIONS SPECIALIST, Linda Alvarez OFFICE CLERK, Debra Clark OFFICE MANAGER, Steve Mcqueen P&D DRIVER; (2ND ROW, LTOR) Joe Simmons P&D DRIVER, Ron Browe P&D DRIVER, Paul Richardson IB SUPER- VISOR, Todd Delp P&D DRIVER; (3RD ROW, LTOR) Jason Booth P&D DRIVER, Jill Hargrove SOLUTIONS SPECIALIST, Phil Flange DOCK; (4TH ROW, LTOR) Josh Penn P&D DRIVER, Brooke Surian OPS MANAGER, Joey Booth P&D DRIVER, Mike Tackett P&D DRIVER
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10th of a Century Awards
Bill Stinson COH LH DRIVER (R) re- Craig Curry COH P&D DRIVER (C) received his Andre Miles IND LH DRIVER (LC) received his 10th of a Cen- ceived his 10th of a Century Award 10th of a Century Award from Brian Edwards tury Award from Brian Pruett IND LH DISPATCH (L), Linda Sim- from Bob Craker COH LH MANAGER (L). VP OHIO VALLEY (R) and Bill Pressler COH SCM (L). mons IND LH DISPATCH (RC), Greg Collins IND LH DISPATCH (R). Training and Certifications
® Ken Stermer KLM P&D DRIVER (L) received his Mike Squanda SAG COMBO DRIVER (R) re- ODTDT Certificate from Jim Diss KLM SCM (R). ceived his ODTDT Certificate from Norm Lewis SAG LTI (L).
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PACIFIC NORTHWEST
Scott Goodrich VP Pacific Northwest Region The third quar- to see her leave, she is very anxious to some delays in their expansion projects ter is now in the get started in her new challenge in but, fear not folks because good things books and I am sales! I know she’ll do a great job. I also come to those that wait. very proud of want to welcome our newest member Operationally we have been placing a the perform- to the PNW Sales Team, Shawn Sende- lot of emphasis in the PNW on reduc- ances turned in jas in SEA. He has brought a high en- ing our returns in P&D. Returns are a by the hard- ergy level and enthusiasm to the SEA double-whammy in that they not only working em- Sales Team and we welcome his expe- erode profit, they have a negative im- ployees of the rience and look forward to great things pact on our service product. With the Pacific North- from the entire SEA Sales Team. And fi- PNW Region so heavy on Inbound, we west Region. Once again we saw the nally, we congratulate Samantha Cahill felt this was a vital part of improving our Region’s operating ratio show excellent as she no longer carries the “Trainee” service product. I’m very proud to say improvements along with solid revenue tag behind her name. Sam is doing a that our return percentage has im- growth. My sincere thanks to everyone fantastic job selling in CVE – just don’t proved each month and was greatly im- for making it happen. call her “Rookie” anymore – she’s post- proved in the third quarter. Even some ing some seriously strong revenue New Service Center records during the of our largest service centers have been growth in a very competitive market third quarter OR’s were posted by SLC, posting perfect “Zero Days” and we along the I-5 corridor and has im- LGU, PAS and OLY. Congratulations on have a couple of our smaller operations pressed everyone with her hard work a job well done! that are flirting with posting a perfect and professionalism. The lowest OR’s in the PNW for the zero on returns for the entire month Our International Sales Department third quarter went to RSW, PRU, EKO, which is very impressive! got a new, very local and very familiar VRU and SID. Great job by ALL of you! The on-going focus of providing the boost when Chris Charette SLC SALES Top notch performance is through the best service in the LTL Industry is the MANAGER was recently promoted to Di- teamwork of our people in operations, bedrock of who we are, it's what we do rector of International Sales, a promo- sales, office and maintenance depart- at OD! Again, my sincere thanks for all tion that was well-deserved. Chris will ments. It takes everyone all working to- your hard work and dedication! be based in SLC and he has already gether to achieve best in-class results! Scott Goodrich done a fantastic job promoting our In- It all starts with the mindset of Service VP Pacific Northwest Region ternational Sales while educating our 2.OD and once we commit to that, Sales team on why International is such everything else we need to do falls into a critical component to our arsenal of place. It’s amazing how many great Sales Solutions we provide to our cus- GJN - Yummy! things we are capable of as a team tomers. Replacing Chris Charette as when we share that common focus. Sales Manager in SLC is Chris Oneida. OD Apple Cobbler provided by Chris I want to take time to send out congrat- Chris has an impressive LTL back- Wood P&D DRIVER for Employee Appre- ciation Day at the GJN Service Center. ulations to Jen Sutton, Solutions Spe- ground and we are counting on him to cialist on her new assignment in CHY. add his extensive local experience to Jen did a tremendous job while in CPW the already strong SLC Sales Team. Sales and we look forward to seeing Construction is in progress and moving that success carry over as she moves a along nicely in SLC with a new shop little further south down the road to the and expanded dock, PDX (new facility) warmer climate of Cheyenne! Replac- and CVE, which will be renamed Eu- ing Jen in CPW will be our most recent gene, OR (EUG) next year upon com- Sales Trainee graduate, Misty Johnson. pletion of their new 42 door facility. Misty was based in SLC Customer Serv- Both SEA and SID have experienced ice and while her coworkers in SLC hate
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SLC – Customer & Employee Appreciation
Seth Eberley SCM along with Reed Browning SOLUTIONS SPECIALIST and Chris Charette DIRECTOR OF INTERNATIONAL SALES hosted a customer cookout for Signature Products Group located in Salt Lake City, UT
(FAR LEFT) Shawn Peterson DOCK (L) and Tommy Bentley DOCK (R) enjoyed their barbeque during Employee Appreciation Day.
(LEFT) Noah Bordeau DOCK (L) and Kuma Palepoi DOCK (R) at Employee Appreciation Day
(RIGHT) Oman Gisa LH DRIVER with his nephew, Jaxon Gisa enjoyed the 1st Annual Truck or Treat Event. Check out the OD Pumpkin carved by Oman.
(FAR RIGHT) SLC Service Center at the 1st Annual Truck or Treat Event.
Safety Awards
Sam Downey BUT LH DRIVER (R) received his Barney Best BUT P&D DRIVER (R) received his Kenneth Hassenger CVE P&D DRIVER (L) re- 3 year Safety Award from Glenn Schleifer 5 year Safety Award from Glenn Schleifer ceived his 5 year Service Award from Mike BUT SCM (L). BUT SCM (L). Deneen CVE SCM (R).
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Safety Awards
Scott Birkle SLC LH DRIVER received Dustin Burrage SLC LH DRIVER re- Joe Anderson SLC LH DRIVER re- Gary Conrad SLC LH DRIVER received his 3 year Safety Award. ceived his 4 year Safety Award. ceived his 3 year Safety Award. his 3 year Safety Award.
James Brian EKO P&D DRIVER (L) received his Mark Eddy EKO P&D DRIVER (C) received his 2 year Don Garmong GJN P&D DRIVER (L) received 2 year Safety Award from Jerry Ray EKO MAN- Safety Award from Jerry Ray EKO MANAGER (L) and his 6 year Safety Award from Shane Black- AGER (R). Ray McKee PNW REGIONAL DIRECTOR OF OPERATIONS (R). burn GJN SCM (R).
Wayne Groubert MSL LH DRIVER (LC) received his 5 year Safety Dawn Ramus OLY P&D DRIVER (R) re- Chad Cordova MSL P&D DRIVER (R) re- Award with LH Drivers Phil McCann (L), Dave Wilkerson (RC), ceived her 8 year Safety Award from ceived his 2 year Safety Award from Kirt McKinley (R). Scott Goodrich VP PACIFIC NW REGION (L). Jack Emory MSL SCM (L).
Paul Shafer SLC LH DRIVER (L), 17 years, and Tanya Tora EKO LH DRIVER (C) received her 7 year Dennis Neilson MSL LH DRIVER (R) received Patrick Staiger SLC LH DRIVER (R) received Safety Award from Jerry Ray EKO MANAGER (L) and his 2 year Safety Award from Jack Emory their Safety Awards. Ray McKee PNW REGIONAL DIRECTOR OF OPERATIONS (R). MSL SCM (L).
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SEA – 1st Annual Family Picnic
SEA had our first annual OD Family Picnic at Allen York Park team members and families pitched in with a side dish or in Bonney Lake, WA. Special thanks goes to Cory McCam- dessert. The kids loved the clowns, balloon animals and face mon SEA IB SUPERVISOR, Bill Gehlsen SEA SCM and Scott Knight painting! Afterwards, we enjoyed a friendly game of softball SEA ATM for doing all the cooking and set up that made this a and although no score was kept, the winning team is still fun and memorable day for everyone. We had a large BBQ under debate. with chicken, hamburgers, hot dogs and salmon. Our SEA Monica Moen, SEA HR/Payroll Supervisor
(LTOR) Scott Knight ATM, wife Jenn, John Richards SOLUTIONS SPECIALIST (L) Enjoying a game of softball. daughter Haley Marvin Hanan SOLUTIONS SPECIALIST (R)
(LTOR) Cory McCammon IB SUPERVISOR, Mr. Konya, Algin Mayer “retired” P&D DRIVER, (LTOR) David Ruth P&D DRIVER, Dave Turley P&D David Ruth P&D DRIVER, Doug Moury P&D DRIVER, wife Vet, Samantha Cahill CVE SOLUTIONS SPECIAL- DRIVER, Brandon Lovely DOCK, Cory McCammon Maxzell Blanchard P&D DRIVER IST, Joe Schuster SOLUTIONS SPECIALIST IB SUPERVISOR, Mark Prader LH DRIVER, Ryan Albert LH DRIVER with his wife Cindi
Miss "IYQ", Bill Stevens MECHANIC Aryal Jacobs CUSTOMER SERVICE (C), Aryal’s mom (LTOR) Matt Clark OB SUPERVISOR, Joe Grabicki and his children Wendy (L) and Nick Gunderson DOCK (R) P&D DRIVER, Mike Shields DISPATCH
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Service Awards Service 2.0 Million Mile
EKO CUSTOMER SERVICE GJN CUSTOMER SERVICE Jessica DeMore (L) Amanda Cose (L) re- Joe Kemp SLC LH DRIVER received his received her 2 year Service Award from ceived her Service 2.0 Award from Shane Million Mile Award. Jerry Ray EKO MANAGER (R). Blackburn GJN SCM (R).
Denny Neilson MSL LH DRIVER (R) received Andy Carr PAS P&D DRIVER (R) received his Chad Cordova MSL P&D DRIVER (R) received his 2 year Service Award from Jack Emory Service 2.0 Award from Stephan Ferrians his Service 2.0 Award from Jack Emory MSL MSL SCM (L). PAS SCM (L). SCM (R).
Scott Vore SLC LH DRIVER received his 10 year James Chidester BLG DOCK (L) received his Greg Coey BUT P&D DRIVER (L) and Tye Rydalch Service Award. Service 2.0 Award from Kevin Brandt BLG BUT DOCK LEAD/P&D DRIVER (R) received their Serv- SCM (R). ice 2.0 Awards from Glenn Schleifer BUT SCM (C).
Penni Beckmann SLC P&D DRIVER (R) received Mike Morgan CVE P&D DRIVER (L) received his her 25 year Service Award from Seth Eber- Service 2.0 Award from Mike Deneen CVE ® ley SLC SCM (L). SCM (R).
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SOUTHERN
ODTDT WA State TDC Happy B-Day!
Will Dunham EKO P&D DRIVER (C) received his ODTDT Steve Banigan OLY SCM (L) with Dawn Ramus OLY Certificate from Jerry Ray EKO MANAGER (L) and Ray P&D DRIVER (R) at the WA State Truck Driving Championships. McKee PNW REGIONAL DIRECTOR OF OPERATIONS (R).
BUT – Employee Appreciation
BUT Employee Appreciation Day (LTOR): Sam Rubick P&D DRIVER, Paul McConnell DOCK/DRIVER, Mike Eddy EKO P&D DRIVER Kelly Jessop SOLUTIONS SPECIALIST, Tye Rydalch OPS celebrates SUPERVISOR, Greg Coey P&D DRIVER his birthday.
Mike Wood VP Southern Region Can you be- ment our team has definitely stepped claims ratio. As a region, the claims lieve it? We up to the plate, getting the profitable ratio improved once again. I would like are already in revenue growth and making it count on to recognize the teams in CKV, MCN, the fourth the bottom line. The top Service Cen- MOB, FMY and MIA as their claims quarter of ter for the quarter was SAR, followed ratio for the quarter was outstanding! 2013. Each of by POM, ORL, JAX and TPA. GREAT JOB! you should be commended We also had some major improve- As we continue to move into the fourth on the results ments at several locations. CBG led the quarter, we have the opportunity to that you have produced so far this year. improvements for the quarter, followed make 2013 another record year. It is so Our emphasis on Service 2.OD has by VDI, MOB, CHA, SAR, and NGA. Al- important that we stay focused on our definitely shown results in the way of though these service centers led the Service 2.OD product, not becoming growth and profitability. We continue region, just about every one of the complacent and improving on what to out perform the competition while service centers had a great quarter and we’ve already achieved. Let’s continue setting the standard for the industry. contributed to the region and OD’S setting the standard for the industry. success. Great job by all! Once again, thank you for the contri- For the third quarter the Southern Re- Another area I would like to recognize butions each of you have made to gion had some pretty solid perform- the Southern Team for, and this falls drive our success – WE ARE OD. ances from all service centers. Even right in line with our Service 2.OD, is Mike Wood Vice President, Southern Region with the competitive pricing environ- the continue improvement in the
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ATL – Employee Appreciation
Jack Dockins ATM (L) Michael Griffin P&D MANAGER (L) Jack Goins P&D DRIVER (L) Penny Parham CUSTOMER SUPPORT (R) Travis Groo GBO LH DRIVER (R) Lance Simmons SWITCHER (R)
(LTOR): Stacy Stamps GLOBAL INTERNATIONAL David Wright REGIONAL LH MANAGER (L) (LTOR): Jimmy Loo ATM, Bill Allen REGIONAL FIELD COORDINATOR, Nick Sparks RETIREE, Jimmy Loo ATM Vicki Larson SOLUTIONS SPECIALIST (R) SERVICE SUPERVISOR, Rickey Flowers DOCK
(LTOR): Bill Allen REGIONAL FIELD SERVICE SUPERVI- (LTOR): Joni Martin SOLUTIONS SPECIALIST, (LTOR): Scott Schilling SOUTHERN REGIONAL SUP- SOR, Mike Webb REGIONAL MAINTENANCE MAN- Dewey Turley TRAINING SUPERVISOR PORT MANAGER, Steve Merritt SCM, James Over- AGER, Dennis Jones DIRECTOR OF W&I Kimberly Robinson SOLUTIONS SPECIALIST bey LH DRIVER, Kenny Fisk SUPERVISOR
(LTOR): Dennis Jones DIRECTOR OF W&I, Mary Wright OS&D (L), Tim Chase ATL Shop: (LEFT) Richie Hawk, Robbie Nelson, Adrian John Wootan REGIONAL P&D SUPERVISOR, DOCK (R) Ramirez; (RIGHT) Alan Pruett, Mike Denton, Matt Mc- Dean Scruggs REGIONAL FIELD SAFETY SUPERVISOR Cart
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Training & Certifications
(LTOR): Kimberly Robinson SOLUTIONS SPECIALIST, Sam Kilburn SALES MAN- Alvin Mixon MOB P&D DRIVER (C) received his Claims Prevention Cer- AGER, Belinda Schofill CUSTOMER SUPPORT, Mike Dodson SHOP tifcate from Steve Mixon MOB SCM (LC) with P&D Drivers Greg Crosby (L), Katore Pringle (RC) and Derricko Wroten (R).
(LTOR): Mike Wood SOUTHERN REGIONAL VP, David Howell LH DRIVER, James Dale Reynolds ORL DOCK (L) and Brandon Honea ORL DOCK (RC) re- Overby LH DRIVER ceived their Claims Prevention Certificates from Jared Hohn ORL ATM (LC) and Chuck Sims ORL IB SUPERVISOR (R).
Reggie Kenon ORL COMBO DRIVER (L) re- ceived his ODTDT Certificate from Chuck Graham ORL SCM (R).
(LTOR): Vicki Larson SOLUTIONS SPECIALIST, Joni Martin SOLUTIONS SPECIALIST, Sam Kilburn SALES MANAGER
Collegiate Fleet
(RIGHT) UCF OD Collegiate Fleet drivers Larry Cummings ORL LH DRIVER and Javier Vega ORL LH DRIVER.
(LEFT) Craig Monroe TPA P&D DRIVER and Shane Peck TPA LH DRIVER drive the USF OD Collegiate Fleet.
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MCN – Employee Appreciation
(LTOR): Bennie Dugger OB SUPERVISOR, Bobby Neal DOCK, P&D Drivers (LTOR): Calvin Coleman, Avery Allen, Thomas Smith, Brian Keith Green IB SUPERVISOR, Allen Blizzard DOCK, Jason Moss SCM Kelsey, Wesley Vinson, Robert Brown SOLUTIONS SPECIALIST
Employee Appreciation
MOB (LTOR): Richard McCormick P&D DRIVER, BHM LH Drivers (LTOR): Robert Wilkes, ATW P&D Drivers (LTOR): Bryan Taylor, Eric Jackson DOCK, Curtis Odom IB SUPERVISOR, Paul Hilliard, Mike Jones, Edward Triplett David Kent, Randolph Williams, Larry Lockett, Jesse Mose DOCK, Lee Fleming OS&D SUPERVISOR Jonah Lewis, Phillip Herod
Meet WPB IB Dock Welcome!
Meet our newest mem- ber of the Old Dominion Family, Davis Joseph Brix born on September 4, 2013. The proud parents are Brian Brix SOUTHERN AREA SALES DIRECTOR and his wife, Emily. Davis has two sisters, Hannah (8) and Harper (2).
(LTOR): TJ Herrunzie, Ryan Yunck, Teddy Hewitt, Dan Matthews, Leo Adolphe, Isaac Rahyns
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Million Mile Awards
Ruddy Jordan ATL LH DRIVER (R) received his Brian Smith ATL LH DRIVER (L) received his Reginald Ford ATL LH DRIVER (L) received his Million Mile Award from David Wright ATL Million Mile Award from David Wright ATL Million Mile Award from Keith Lyle ATL LH SU- LH MANAGER (L). LH MANAGER (R). PERVISOR (R).
Andrew Jenkins BHM LH DRIVER (R) received Stephen Williams CBG LH DRIVER (R) received John Clark NSH LH DRIVER (L) received his 2 his Million Mile Award from Neil Popejoy his Million Mile Award from Drew Luke CBG Million Mile Award from Ron Baucom NSH BHM SCM (L). SCM (L). SCM (R).
Paul Dyvic NSH LH DRIVER (L) received his 2 John Hood NSH LH DRIVER (L) received his Danny Jones NSH LH DRIVER (L) received his Million Mile Award from Ron Baucom NSH Million Mile Award from Ron Baucom NSH 3 Million Mile Award from Ron Baucom NSH SCM (R). SCM (R). SCM (R).
Eustace Perkins CHA LH DRIVER (LC) received his Million Mile Award and Robert Lingerfelt CHA LH DRIVER (RC) received his 2 Million Mile Award from Mike Wood VP SOUTHERN REGION (L) ® and Dennis Potts CHA SCM (R).
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Safety Awards
Shannon Lewis BHM LH DRIVER (R) received Roger Dyer CKV P&D DRIVER (L) received his Jeff Adcock CKV P&D DRIVER (L) received his his 3 year Safety Award from Neil Popejoy 13 year Safety Award from Tyler Watson CKV 18 year Safety Award from Tyler Watson CKV BHM SCM (L). OPS SUPERVISOR (R). OPS SUPERVISOR (R).
Carlos Batista FMY P&D DRIVER (R) received Daryl Barsan JAX P&D DRIVER (L) received his Russell Karnes JAX P&D DRIVER (L) received his 1 year Safety Award from Kenneth 16 year Safety Award from Todd McGinnis his 5 year Safety Award from Bryan Vaughn Varner FMY SCM (L). JAX ATM (R). JAX DISPATCH (R).
Ricky Vernon JAX DOCK (R) received his 5 Gerald Lee JAX LH DRIVER (L) received his 5 Thomas Smith MCN P&D DRIVER (L) received year Safety Award from Todd McGinnis JAX year Safety Award from Todd McGinnis JAX his 15 year Safety Award from Jason Moss ATM (L). ATM (R). MCN SCM (R).
Jamie Sager OCL LH DRIVER (R) received his Travis Peacock OCL P&D DRIVER (R) received Calvin McCullough OCL P&D DRIVER (L) re- 5 year Safety Award from Chris Gatch OCL his 6 year Safety Award from Larry Branan ceived his 7 year Safety Award from Larry IB SUPERVISOR (R). OCL SCM (L). Branan OCL SCM (R).
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Safety Awards
Mike Leebove OCL P&D DRIVER (L) received Tommy McDonald OCL P&D DRIVER (L) re- Greg Callahan OCL P&D DRIVER (L) received his 9 year Safety Award from Larry Branan ceived his 3 year Safety Award from Larry his 8 year Safety Award from Larry Branan OCL SCM (R). Branan OCL SCM (R). OCL SCM (R).
Greg Jackson PEN P&D DRIVER (R) received Gerry Brown POM LH DRIVER (L) received his Chad Collins VDI P&D DRIVER (R) received his his 1 year Safety Award from Drew Glass 14 year Safety Award from Mike Lorini POM 9 year Safety Award from Shane Braucht VDI PEN SCM (L). OPS MANAGER (R). SCM (L).
Jamie Burton VDI P&D DRIVER (R) received his George Claxton VDI P&D DRIVER (R) received John Kline WPB LH DRIVER (R) received his 2 11 year Safety Award from Shane Braucht his 15 year Safety Award from Shane year Safety Award from John Whitman WPB VDI SCM (L). Braucht VDI SCM (L). SCM (L).
Anibal Carrion WPB P&D DRIVER (L) received Don Burford WPB LH DRIVER (L) received his Rafael Bisono WPB P&D DRIVER (L) received his 5 year Safety Award from John Whitman Safety Award from John Whitman WPB SCM (R). his 5 year Safety Award from Shawn Pritch- WPB SCM (R). ett WPB OPS MANAGER (R).
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Safety Awards
Greg Crosby MOB P&D DRIVER (R) received his 3 year Safety Award from Steve Richard McCormick MOB P&D DRIVER (C) received his 23 year Safety Mixon MOB SCM (L) with (LTOR) Al Hixon MOB P&D DRIVER, Curtis Odom MOB IB Award from Steve Mixon MOB SCM (LC) with (LTOR) Al Hixon MOB P&D SUPERVISOR, Eric Jackson MOB IB DOCK, Jesse Mose MOB IB DOCK. DRIVER, Curtis Odom MOB IB SUPERVISOR, Eric Jackson MOB IB DOCK.
Roger Price ATW P&D DRIVER re- Joey Noland ATW P&D DRIVER re- Ronnie King CKV LH DRIVER re- Andy Schmidt CKV LH DRIVER re- ceived his Safety Award. ceived his Safety Award. ceived his 14 year Safety Award. ceived his 15 year Safety Award.
Nestor James MOB P&D DRIVER (C) received his Alex Garcia ORL P&D DRIVER (C) received his 3 Bob Eddy ORL P&D DRIVER (C) received his 13 3 year Safety Award from Steve Mixon MOB year Safety Award from Josh Thompson ORL year Safety Award from Josh Thompson ORL SCM (L) with Jesse Mose MOB IB DOCK (R). CITY DISPATCH (L) with Jared Hohn ORL ATM (R). CITY DISPATCH (L) with Jared Hohn ORL ATM (R).
Joe Renda ORL P&D DRIVER (C) received his 9 Keith Munsen POM P&D DRIVER (L) and Alex Morris year Safety Award from Josh Thompson ORL POM LH DRIVER (R) received their 5 year Safety CITY DISPATCH (L) with Jared Hohn ORL ATM (R). Awards from Greg Gantt COO & EXECUTIVE VP (C).
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JAX – Employee Appreciation
(LTOR): Bryan Vaughn DISPATCHER, Danny Wilbanks DOCK, Ricky Vernon DOCK, P&D Drivers (LTOR): John Howze, Russell Karnes, Jason Coleman, Gary Luke DOCK, Edgar Baylor DOCK, Anthoney Major DOCK, William Ollie OS&D Dennis Kalinay, Randy Dickerson, Bryan Vaughn DISPATCH, Tyler Barsan, SUPERVISOR, Tyler Barsan P&D DRIVER, Jeff Holman DOCK, Jason Hight IB SUPERVISOR Ron Kraner LH DRIVER, John Roberts, Max Egerer
P&D Drivers (LTOR): Max Egerer, Yerald Padilla LH DRIVER, P&D Drivers (LTOR): Darryl Barsan, James Pittman, James Bell, Brian Bennett, Johnnie Howze Jermaine Lowry, Brian Bennett
NGA – Employee Appreciation
(LTOR): Mike Bivins P&D DRIVER, George Sims LH DRIVER, Tom King SOLUTIONS (LTOR): Fernando Hill LEAD DOCK, Creighton Stock DOCK, Eric Prytula DOCK, SPECIALIST, Mike Wood VP SOUTHERN REGION, Brian Griffin P&D DRIVER Alex Santiago OB SUPERVISOR, Richard Willock DOCK
Dave Loggins SCM (L) Tom King SOLUTIONS SPECIALIST (L) (LTOR): Mike Bivins P&D DRIVER, Daniel McCranie LH DRIVER (R) Tom Kyser SOLUTIONS SPECIALIST (R) Sam Kilburn CITY SALES MANAGER, Jason Toms P&D DRIVER, Tony Makle LH DRIVER
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Service Awards
Johnny Copeland ATL LH DRIVER (L) received Bill McCue ATL LH DRIVER (L) received his 25 Derick Taylor ATL P&D DRIVER (L) received his his 10 year Service Award from Scott year Service Award from Scott Sanders ATL 15 year Service Award from Mark Bynum ATL Sanders ATL LH DISPATCH (R). LH DISPATCH (R). P&D DISPATCH (R).
Herman Harrell ATL P&D DRIVER (L) received Melvin Jackson ATL SHOP (R) received his 15 Gene Pack ATL SHOP (R) received his 25 year his 30 year Service Award from Charles year Service Award from Carl Miller ATLM SU- Service Award from Mike Dobson ATLM SU- Waddy ATL P&D DISPATCH (R). PERVISOR (L). PERVISOR (L).
Larry Belcher ORL OB DOCK (R) received his 20 year Service Award from Jason Outen SAV DOCK (LC) received her 5 year Service Award from John Main ORL OB SUPERVISOR (L) with Timothy Potter ORL DOCK (LC), John Giambruno SAV SCM (RC) with Justin Overstreet SAV DOCK (L), Tim Eric Logsdon ORL DOCK (RC). Ragsdale SAV IB DOCK LEAD (R).
Randy Elliott ATL SHOP (R) received his 25 Folami Ogunlana ATL SHOP (R) received his Ron Vail FMY P&D DRIVER (R) received his 2 year Service Award from Mike Dobson ATLM 15 year Service Award from Mike Dobson year Service Award from Kenneth Varner SUPERVISOR (L). ATLM SUPERVISOR (L). FMY SCM (L).
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Service Awards
Janet Swope ORL SOLUTIONS SPECIALIST (C) received her 5 year Service Award from Shane Braucht VDI SCM (L) with David Betancourt ORL CITY DISPATCH (LC), Josh Thompson ORL CITY DIS- PATCH (RC), Jared Hohn ORL ATM (R). Don Hampton NSH DOCK LEAD (R) received his 10 year Service Award from Ron Baucon NSH SCM (L). Meet SYV Service Center
Leo Adolphe WPB IB DOCK (R) received his 10 year Service Award from Dan Matthews WPB IB SUPERVISOR (L).
Velinda Hobbs SOLUTION SPECIALIST, Kenneth Fields P&D DRIVER, Murry Washington P&D DRIVER, Danny Green P&D DRIVER, Theresa Wilson OS&D SUPERVISOR, Julius Coven P&D DRIVER, Tony Crosby P&D DRIVER, Tommie Terry P&D DRIVER, Mike Smith P&D DRIVER, Stephen Baker DOCK/P&D DRIVER, Jake Brady DOCK/P&D DRIVER, Dawn Page MORNING DISPATCHER AND OPERATIONS.
OCL Safe & Injury Free
Norman Sparks ORL LH DRIVER (L) received her 15 year Service Award from Jared Hohn ORL ATM (R).
OCL P&D Drivers received a plaque for Safe Driving and Injury Free for one year.
(FRONT, LTOR) Sam Warren, Chris Nettles, Greg Callahan, Mark Soit; (BACK, LTOR) Brad Su- vada, Calvin McCullough, Tommy McDonald, Travis Peacock, Mike Leebove Keith Sann POM IB SUPERVISOR (L) received his 5 year Service Award from Mike Lorini POM OPS MANAGER (R).
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Service 2.0 Awards
Eduardo Saenz ATL DOCK (R) received his Shane Johnson ATL IB SUPERVISOR (L) re- Andre Powell ATL P&D DRIVER (L) received his Service 2.0 Award from Raymond Blake ATL ceived his Service 2.0 Award from Raymond Service 2.0 Award from Mark Bynum ATL P&D OPS MANAGER (L). Blake ATL OPS MANAGER (R). DISPATCH (R).
Emmanuel Gonzales ATL DOCK (R) received Clint Hill ATL P&D DRIVER (R) received his Serv- Patricia Johnson BHM APPOINTMENT CLERK (L) his Service 2.0 Award from Raymond Blake ice 2.0 Award from Mark Bynum ATL P&D DIS- and Dale Syx BHM P&D DRIVER (R) received ATL OPS MANAGER (L). PATCH (L). their Service 2.0 Awards.
Jason Harbin BHM LH DRIVER (R) received his William Slay CBG P&D DRIVER (R) received his Robert Denio ATL P&D DRIVER (R) received his Service 2.0 Award from Mark Wolfe BHM SO- Service 2.0 Award from Mike Wood SOUTH- Service 2.0 Award from Mike Wood SOUTH- LUTIONS SPECIALIST (L). ERN REGION VP (L). ERN REGION VP (L).
Ron Gilbert ORL P&D DRIVER (L) received his Leonard Nelms LH DRIVER (R) received his William Avery Allen MCN COMBO DRIVER (L) Service 2.0 Award from Chuck Graham ORL Service 2.0 Award from Kenneth Varner FMY received his Service 2.0 Award from Jason SCM (R). SCM (L). Moss MCN SCM (R).
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Service 2.0 Awards
Don Hampton NSH DOCK LEAD (L) received Joni Daniel NSH CUSTOMER SERVICE (L) re- Kyle Hudgens NSH OS&D SUPERVISOR (L) re- his Service 2.0 Award from Ron Baucom NSH ceived her Service 2.0 Award from Ron Bau- ceived his Service 2.0 Award from Ron Bau- SCM (R). com NSH SCM (R). com NSH SCM (R).
Alice Mays NSH OFFICE MANAGER (R) received Eddy Culbert NSH DOCK (R) received his Mike Gibbs NSH P&D DRIVER (R) received his her Service 2.0 Award from Ron Baucom Service 2.0 Award from Ron Baucom NSH Service 2.0 Award from Rick Reaves NSH DIS- NSH SCM (L). SCM (L). PATCH (L).
Harold Hyde NSH P&D DRIVER (R) received his Leland Baird NSH P&D DRIVER (R) received his Wallace Bennett NSH LH DRIVER (R) received Service 2.0 Award from Randy Barton NSH Service 2.0 Award from Randy Barton NSH his Service 2.0 Award from Ron Baucom NSH OPS MANAGER (L). OPS MANAGER (L). SCM (L).
Mike Pendergrast NSH LH DRIVER (R) re- Robert Gray NSH P&D DRIVER (R) received his Don Garr NSH LH DRIVER (R) received his ceived his Service 2.0 Award from Ron Bau- Service 2.0 Award from Mark Rollins NSH SO- Service 2.0 Award from Rick Reaves NSH DIS- com NSH SCM (L). LUTIONS SPECIALIST (L). PATCH (L).
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Service 2.0 Awards
Brad Suvada OCL P&D DRIVER (L) received Justin Myers NSH SUPERVISOR (L) re- Alvaro Castillo ORL P&D DRIVER (C) received his Service his Service 2.0 Award from Larry Branan ceived his Service 2.0 Award from 2.0 Award from Josh Thompson ORL CITY DISPATCH (L) and OCL SCM (R). Ron Baucom NSH SCM (R). Jared Hohn ORL ATM (R).
Katore Pringle MOB P&D DRIVER (RC) received his Service 2.0 Award from Paul Burch CHA P&D DRIVER (L) and Johnny Fitzsimmons CHA LH DRIVER Steve Mixon MOB SCM (LC) with Derricko Wroten MOB P&D DRIVER, Jesse (R) received their Service 2.0 Awards from Dennis Potts CHA SCM (C). Mose MOB DOCK, Eric Jackson MOB DOCK, Alvin Hixon MOB P&D DRIVER.
10th of a Century
Curtis Odom MOB IB SUPERVISOR (L) received his Service 2.0 Award from Steve Mixon MOB SCM (R) with MOB P&D Drivers Greg Crosby, Alvin Hixon, Katore Pringle, Byron Whitsett, Richard McCormick, Adam Kennedy, Derricko Wroten
Lorne Nightingale NSH LH DRIVER (R) received his 10th of a Century name plaque from Ron Baucom NSH SCM (L). Randolph Williams ATW P&D DRIVER Dwight Devouse CBG DOCK (L) received his received his Service 2.0 Award. Service 2.0 Award from Drew Luke CBG SCM (R).
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Bob Foote VP West Coast Region To all employees count growth” in the Western Region On a sad but memorable note, we in the Western for the third quarter of 2013. want to remember Adolfo Cardenas Region, thank you RTO DISPATCHER who passed away re- Dave Bates’ “Waldo Award” earned in for an extremely cently. Many attended Adolfo’s Satur- the third quarter was sent to Chris Bab- good third quar- day service and witnessed a cock and our STC Service Center ac- ter. And we, as tremendous tribute to Adolfo as thirty knowledging STC as having the the Western Re- highest percentage OB growth YTD in gion, thank the the Western Region. Big congratula- entire OD Nation tions goes out to Chris, Solutions Spe- for a superb company result as we col- cialist Jamin Warnke, and all the lectively continue to strive and stay on employees of STC! pace in our efforts to lock down the finest year in the history of ODFL.
In this edition I would like to acknowl- Adolfo Cardenas RTO DISPATCH edge all our Field Solutions Specialists plus RTO Drivers came in full OD uni- in the Western Region for your efforts form to pay their respects. The family and success in this highly competitive of Adolfo returned their appreciation environment. To be a Solutions Spe- with many kinds words surrounding cialist is to know rejection and to con- Chris Babcock, Jamin Warnke Adolfo’s love of OD and the people he tinually fight for business at our desired worked with. It was a privilege to be yields and to come out on top is note- I would like to congratulate all the em- with all who attended. worthy and deserving of recognition. I ployees in our LAS Service Center and am extremely proud of what you do In keeping with our continued focus on our RNO Service Center for winning and I admire the fight and competitive “Service 2.OD”, the following employ- the “OSD/Quality Control Award” for spirit you bring each and every day and ees are to be acknowledged for their the third quarter as presented by our I thank you for the same. commitment to excellence: Regional Field Service Supervisor, Ar- An additional thank you and recogni- mando Rivera. Super result from the Gary Stewart BFL LH tion goes out to the pictured Solutions teams led by Willie Bunton LAS SCM and DRIVER shows up Specialists who had the “best new ac- Jay Haines RNO SCM. every evening with such a positive atti- tude that it is infec- tious. With our afternoon new dock team in BFL, Gary has taken the time to not only help with their training, he has instilled the “Can Do” attitude that Maria Naranjo PHX David Haynes PHX LAS Employees Service 2.OD is all about. At times when Gary returns to the Service Cen- ter after his run to RTO, he will help out with local AM deliveries before head- ing home. Gary, we all appreciate your efforts. Thank you and keep up the great work!
Shelly Vandervelde RTO John Benthale SDO RNO Employees — continued on next page
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Bob Foote VP West Coast Region (continued)
Victor Webster CIC relationships with existing OD cus- His work ethic and positive attitude is COMBO DRIVER is our tomers while cold calling on new po- an essential part of our success in ORC. third quarter 2013 tential opportunities. Maryann On behalf of ORC, we want to thank Service 2.0 Award approaches each day with a positive at- you for all the hard work and dedica- Recipient. Victor has titude and looks forward to how she tion. You’re a great example of what been with OD since can best provide the perfect solution Service 2.OD is all about. August 6, 2012. He to our customers transportation needs. John Steinman OXR started out as a LH Driver and has been Thank you Maryann for all that you do. P&D DRIVER is recog- crossed trained in P&D. Whenever he David Melgoza LAS nized as our third is asked to help on either side, he is P&D DRIVER is ac- quarter Service more than willing and goes the extra knowledged as our 2.OD Winner. John mile. Victor is always smiling and in third quarter Service joined OD in 2005 good spirits. When running LH, he is al- 2.OD nominee. and continues to ways eager to go where he is needed. David has been part provide outstanding service to cus- He makes himself available to work of the OD Family for tomers in the Santa Barbara area. De- and he really enjoys what he does for over 5 years. His dedication to OD and spite very heavy traffic conditions along OD. Victor seems to brighten every- customers is like no other. His cus- this Hwy 101 corridor, John’s customers one’s day while at work. We would like tomers consistently let us know that appreciate his consistent on time serv- to thank Victor Webster for all his ded- because of the quality service David ice and enthusiasm. Congratulations ication and hard work. SERVICE 2.0 provides they continue to use OD as John for exemplifying the OD brand! their carrier of choice. David is a TRUE Jackie Chacon PHX professional! We thank you David for OFFICE MANAGER has always going above and beyond and been recognized for making LAS what it is today. an outstanding job James Williams LGB working with both LH DRIVER is our Serv- internal and external ice 2.OD person for customers. For 10 The FGA Team Mike Allen P&D DRIVER going above and years Jackie has provided Service 2.OD (L), Frank Sherman P&D DRIVER (R), beyond during our to customers, solutions specialists and and Donald E. Krayeski DOCK (C) has tractor swaps and OD Service Center personnel in help- provided 2.OD Service to the Flagstaff running shuttle dur- ing provide solutions for our cus- Arizona Community. Their service has ing the swaps with such a professional tomers. Congratulations! provided solutions for the customers in demeanor and enthusiasm. James al- this area and they have had a positive Stephen Novello RNO DOCK has been ways has a positive attitude and is a impact in servicing the transportation with OD for almost 3 years. Stephen positive influence on anyone that is needs for this community. Thank you started out on the OB Dock as part around him. James’ contributions to Team FGA! time. During the first LGB have helped us get to where we 2 years, he showed Maryann Stidham are today. Thank you James! great care about se- FNO SOLUTIONS SPE- Steve Singh ORC curing freight cor- CIALIST has been with P&D DRIVER has been rectly and ensuring OD in FNO for 8 1/2 with OD for seven customers received years. She has re- years. He always their freight claim cently taken on the walks in with a smile free. Upon the start of his second year sales responsibility for the Merced/At- and ready to take on Stephen was promoted to full time sta- water Territory and has started to build the daily workload. tus as well as the OB Dock Lead. After
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taking on this added responsibility he 5 years and in that time has taken on her current position of SFC IB Supervi- was also asked to work split shifts to one of Sacramento’s busiest P&D sor. Sabrina has proven to be a strong help add shipments to relays to consol- routes. SK comes early most days to asset to us and OD by training and run- idate trailers and reduce line cost in the run extra appointment freight out and ning the Inbound, reducing DER’s and morning. Stephen is now learning to returns to the dock with a smile, usually contributing to the success of the Serv- supervise on the dock and we are look- singing a song while pushing his pallet ice Center as a whole. ing forward to seeing him excel in this jack to his route door. SK enjoys music Mohammed Es-Haq SJC P&D DRIVER is position. He exudes Service 2.OD on a and plays in a band in his spare time recognized as SJC 2.OD Employee for daily basis with his quality work, great along with welcoming his new baby to this quarter. Mo- attitude, and excellent work ethic. the family. Everyone at SAC is lucky to hammed is a very Steven is also heavily involved in our have such a professional driver like SK thoughtful and con- SHIELD program promoting Safety. He to work with on a daily basis. We would siderate driver. He is a member of our “Shield Enforcer like to thank SK for everything he does receives commen- Team”. He is a great asset for OD and and congratulate him with his award. dations regularly truly bleeds OD green. Stephen thank Kevin Naughten from customers and you for your dedication, it does not go SDO P&D DRIVER is has always been a key part in OD’s unnoticed. being recognized as ability to maintain an outstanding rela- Dale Cloud RTO SDO’s Service 2.OD tionship with Tyco in Menlo Park. He DOCK SUPERVISOR was Employee for the has an excellent uniform appearance honored as the third quarter of and is always smiling when he arrives Service 2.OD recipi- 2013. In August at work. He is genuinely someone that ent for third quarter. 2005, Kevin joined the SDO team as a gets along with everyone and is there Dale’s compassion, P&D Driver and because of his past ex- to help. honesty, work ethic, perience, dedication, and attention to Chris Silver SLN DOCK was promoted to integrity, and tenacious “can do” atti- details, he has been given the addi- full time dock in SLN on April 1. Chris tude inspires and motivates everyone tional responsibilities of P&D Driver is unique as he han- who comes in contact with him. His re- Trainer and Backup Dispatcher. Kevin dles a split shift each solve to make those around him the always comes to work with a great atti- day, both OB and IB best they can be is demonstrated daily tude about work and his co-workers. Dock. It would be an through his coaching, listening and This attitude carries over to his interac- understatement to recognition skills. Dale’s character sym- tions with the OD customers he serves. say that Chris is an bolizes the essence of 2.OD by en- He also stresses to his fellow employ- important part of hancing those around him. The RTO ees that no matter the difficult situation the SLN Team, because he is a major Service Center can ensure long term they may find themselves in at a cus- part of our daily success. He also assists success with great people like Dale tomer’s location, they must still give on the yard with the switchers, driver being a part of the community. their very best service and meet the check-in, images BOLs and helps with customer’s needs. Without a doubt Sengkeo Luangrath SAC P&D DRIVER or OS&D. He has the respect of the entire Kevin is a valuable employee for SDO “SK” as we call him in SAC has been team and is always thinking of ways to and OD and as such this recognition is selected as our help improve our Service Center. well deserved. Service 2.OD Award Nate Becerra SMC winner for this quar- Sabrina Cook SFC IB P&D DRIVER has only ter. SK embodies SUPERVISOR is our been a SMC Driver the OD spirit day in Service 2.OD Em- for 9 months but has and day out. SK ployee for the third already distin- comes to work with quarter. Sabrina guished himself as a positive attitude every day ready to started with OD in an outstanding em- take on anything the LTL industry 2008 as the SFC Driver Check-In Clerk throws at him. He has been with OD for and after 6 months was promoted to — continued on next page
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Bob Foote VP West Coast Region (continued)
ployee at this new Service Center. His Tom Demankowski Abraham Arias VGS DOCK is a prime ex- initiative, drive, and enthusiasm in per- TUS LH DRIVER has ample of Service 2.OD. Abe has been forming his duties are second to none. been recognized for with OD over five years. He always He is an example of Service 2.OD to all Service 2.OD for this comes to work with a pleasant and out- of his coworkers and customers. Nate quarter. Tom has going attitude and is is very proficient in all IB, OB and P&D been with OD for 18 never late. His lead- functions along with being a very effec- years and is a LH ership and profes- tive leader and trainer. He now fulfills Driver running typically to ELP or PHX sionalism on the his responsibilities as the SMC Lead flips. Tom is always on time and eager to dock is above all Driver. Congratulations Nate on a job work. He has stepped up on several oc- standards. His pro- well done! casions and worked in the city when duction is always needed. Although he typically does not above goal. His willingness to com- Kristin Keech STC engage our external customers often, plete any task that is given to him in the OFFICE SUPERVISOR he is very dependable and always runs least amount of time possible is out- has been selected as his schedules on time, and by doing so standing. Abe is one of the best of the Service 2.OD person is completing his part of the leg in our best! We are privileged to have him on for the third quarter. quest to service our customers both in- our team. She has been a vital ternally and externally. Tom really enjoys asset to our team at STC and excels in Game is on! Our game to win! “Be being a LH Driver and it shows each day. the task she is presented. Kristin’s team OD”! We appreciate your commitment to spirit and dedication is truly a symbol of doing your part to help our customers Bob Foote, Vice President OD’s finest and for this she deserves West Coast Region receive Service 2.OD! Thanks Tom. the Service 2.OD award.
Good-bye to a Dear Friend
On August 1, 2013, the RTO Service Center and the OD Family lost someone great. Adolfo Cardenas RTO P &D DISPATCHER was a man who was a mentor to everyone he met. He was always the strong one and even on his worst days he was able to encourage and strengthen everyone he talked to. Adolfo was more than a friend to me he was my brother. I wish he knew how much better my life was by just knowing him.
He was funny when you needed to laugh, there if you needed to talk, always ready to Nichelle Naranjo RTO P&D DISPATCHER (R) help anyone at any given time yet ready to work when it was time to work. He was a great was mentored by Adolfo Cardena (L) dispatcher and leader. People didn’t respect him because of his title or position people respected him because of the type of person he was. He was Adolfo.
He had a love about him that not very many people have. I’m proud and honored to have had him as a friend. Adolfo was the richest man I knew because he never put material value on anything. He always knew the most valuable and important thing in life was family, love and friendship. And because of that he left us just as rich. He had a lot of friends, but more importantly he was very loved.
Adolfo, you are deeply missed and we love you.
Steve Valesco-RTO IB Dock Supervisor (LTOR) John Stratton RTO SCM, Bob Allan RTO P&D DISPATCHER, Adolfo Cardenas
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RNO – Nevada Truck Driving Championships
Richard Page LH DRIVER, “Rookie of the Year” at the NV Truck Driving Championships. Welcome to the OD Family! Meet our RNO Team: (BACK, LTOR) Angelo McCloskey LH DRIVER, Richard Page LH DRIVER, Jay Stensrud LH DRIVER; (FRONT, LTOR) Max Ryan P&D DRIVER, Jay Haines SCM, Jupiter Fulk P&D DRIVER Meet Zach Alkire RNO LH DRIVER with his wife, Alysha and their little girl, Amelia who was born July 20. LAS – Employee Appreciation
Eddie Lopez P&D DRIVER (L) (FRONT, LTOR) Guillermo Castellanos IB LEAD DOCK, Roberto Ortiz- Meet Sengkeo Lungrath’s SAC P&D Orlando Morales OB DOCK (R) Corona IB DOCK, Carlos Melara IB DOCK; (BACK, LTOR) Gloria DRIVER wife Saisamai and their Chavez GLOBAL SOLUTION SPECIALIST, German Naranjo LSS MANAGER, Robert Coats SOLUTION SPECIALIST, Scott Yi GLOBAL SALES MANAGER daughter Kannedy Luangrath who was born September 20
(LTOR) John Pena OB DOCK, Amador Arellano OB DOCK, Cristian John Simonian OB DOCK (L), Vega OB DOCK, Willie Bunton SCM, Sammy Gomez OB DOCK Alfredo Soto OB DOCK (R)
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FNO – Employee Apprecation
John Eichholtz SCM, Jesus Lopez P&D DRIVER (LTOR) Jason Medsker LH DRIVER, Michele Torres (LTOR) Michele Torres OFFICE MANAGER, Bridget OFFICE MANAGER, Adam Contreras OPS MANAGER Lovett APPOINTMENT CLERK, Shannon Ferguson OS&D, Maryann Stidham SOLUTIONS SPECIALIST
(LTOR) Jesus Lopez P&D DRIVER, Julio Alvarez P&D DRIVER, (LTOR) Guillermo Salmeron OB P&D LEAD, Samantha Mario Garcia DOCK, Alex Calles P&D DRIVER, Ever Marquez P&D DRIVER Brand CUSTOMER SERVICE, Victor Rivera P&D DRIVER, John Eichholtz SCM Michele Torres OFFICE MANAGER; Adam McGee DOCK
LGB – Employee Apprecation
(BACK, LTOR) George Lumbreras AM Dock, Henry Marquez Gerry Avila LGB SCM (R) and Frank Membreno LGB Melvin Williams LGB P&D DRIVER re- P&D DRIVER, Gerry Avila SCM, Jose Mendez Perez P&D DRIVER, P&D DRIVER (L) ceived a “Good Luck Cake” from the George Cabrera P&D DRIVER; (FRONT, LTOR) Roland Hoffmaster LGB Team. He is moving to RTO. AM DOCK, Edwin Carcamo P&D DRIVER
(LTOR) Jesse Tellechea SOLUTIONS SPECIALIST, Carlos Plascencia SOLUTIONS SPE- (LTOR) George Cabrera P&D DRIVER, Edwin Carcamo P&D DRIVER, Abe Caliboso CIALIST, Gloria Chaves GLOBAL SOLUTIONS SPECIALIST, Gerry Avila SCM, Terry De- P&D DRIVER, Roberto Equihua Gonzalez AM DOCK ,Roland G. Hoffmaster AM noewor HAW OPS MANAGER, Henry Marquez P&D DRIVER DOCK, George Lumbreras AM DOCK.
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Commendations Million Mile Awards
Adrian Carlos RTO DOCK (R) received his Izaak Davis CIC LH DRIVER (C) received his Mil- Brian Adams CIC LH DRIVER (C) received his Mil- commendation letter from Martin Menasco lion Mile Award from Bob Foote VP WESTERN lion Mile Award from Bob Foote VP WESTERN RTO DOCK SUPERVISOR (L). REGION (L) and Mike Souders SAC/CIC SCM (R). REGION (L) and Mike Souders SAC/CIC SCM (R).
Mario Maldonado VGS LH DRIVER received Million Mile Award with his familly Liz, Haleigh, Chloe, Eric, and James.
Max Beard RTO DOCK (R) received his com- mendation letter from Jeff Delport RTO OPS Jesse Rivera VGS P&D DRIVER MANAGER (L). received Million Mile Award.
PHX – Touch a The PHX Service Center partici- pated in “Touch a Truck” event Truck held by the city of Glendale, Ari- Samuel Velasquez RTO DOCK (R) received zona. This unique event was a his commendation letter from Terry John- display of commercial and indus- son RTO DOCK SUPERVISOR (L). trial vehicles for families to see, touch, and interact with at the Arizona Cardinal Football Sta- dium and the Phoenix Coyote Stadium. OD displayed our Home Moving Service Equip- ment for the community to view. Many thanks to our employees Troy McKee CITY DISPATCH, Tony Salcido P&D DRIVER, who volunteered their time to Mike Auble LH DRIVER, Paul Brown P&D DRIVER, Mike promote and introduce OD to King CITY DISPATCH, Jared Farnsworth SOLUTIONS SPE- CIALIST, Brian Durbin ATM, Gerry Mendoza SCM the surrounding community! Mark Campisi RTO P&D DRIVER (R) received his commendation letter from Dave Shel- don RTO P&D MANAGER (L).
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VGS – Employee Appreciation
Victor Marroquin LH DRIVER (L), Pete Flores Sr P&D DRIVER (L) holding his grand- (LTOR) Jason Garrison SCM, Michael McIntosh LH DRIVER, Mario Men- Jorge Luis Brey LH DRIVER (R) daughter, Pete Flores Jr IB DOCK (R) diaz P&D DRIVER, Jordan Montana LH DRIVER, Mark Garcia P&D DRIVER
(LTOR) Gina Garcia P&D DRIVER CHECK-IN, Scott Wells P&D DISPATCH, Robert Char- (BACK, LTOR) Rey Hernandez P&D DRIVER, Mario Mendiaz P&D DRIVER, Jerry Lepe fauros IB SUPERVISOR, Pete Flores Jr. IB DOCK LEAD, Alvin Edilloran IB DOCK, ODTDT, Mark Garcia P&D DRIVER, Rich Harry P&D DRIVER, Pete Flores Jr. IB DOCK Joseph King ODTDT/IB DOCK, Keith Beam IB DOCK, Abe Arias IB DOCK, Jason LEAD, Joan Chapman LH DRIVER, Javier Solis OB DOCK, Luke Ebersole OB DOCK, Garrison SCM, Mario Maldonado LH DRIVER Jason Garrison SCM, Kevin Mccollum OB DOCK, Patrick Murray OB DOCK
(LTOR) Shirley Jerome SOLUTION SPECIALIST, Robert Charfauros IB SUPERVISOR, (LTOR) Stephanie Hernandez OS&D SUPERVISOR, Robert Duckworth OB SUPER- Pete Flores Jr. IB DOCK LEAD, Joseph King IB DOCK/ODTDT, Alvin Edilloran IB VISOR, Scott Wells P&D DISPATCH, Robert Charfauros IB SUPERVISOR, Jason Gar- DOCK, Abe Arias IB DOCK, Keith Beam IB DOCK, Gerry Weinert IB DOCK rison SCM, Shirley Jerome SOLUTION SPECIALIST
(LTOR) Jerry Lepe ODTDT, Rey Hernandez P&D DRIVER, Art Pin P&D DRIVER, Scott (LTOR) Shirley Jerome SOLUTION SPECIALIST, Luke Embersole OB DOCK, Kevin Wells P&D DISPATCH, Mark Garcia P&D DRIVER, Pete Flores Sr. P&D DRIVER, Mario Mccollum OB DOCK, Javier Solis OB DOCK, Patrick Murray OB DOCK, Robert Mendiaz P&D DRIVER, Rich Harry P&D DRIVER, Jason Garrison SCM Duckworth OB SUPERVISOR, Jason Garrison SCM
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Safety Awards
George Gonzalez BFL P&D DRIVER (R) re- Bob Trask BFL P&D DRIVER (R) received his 4 John Campbell BFL P&D DRIVER (L) received ceived his 15 year Safety Award from John year Safety Award from John Eichholtz his 2 year Safety Award from Frank Ca- Eichholtz FNO/BFL SCM (L). FNO/BFL SCM (L). marena BFL SOLUTIONS SPECIALIST (R).
Trinidad Lopez FNO P&D DRIVER (L) received Ever Marquez FNO P&D DRIVER (L) received Amado Quintana LAS P&D DRIVER (L) re- his 3 year Safety Award from John Eichholtz his 1 year Safety Award from John Eichholtz ceived his 20 year Safety Award from FNO/BFL SCM (R). FNO/BFL SCM (R). William Bunton LAS SCM (R).
Eddie Lopez LAS P&D DRIVER (L) received his Brian Baucham LGB LH DRIVER (R) Jason Floyd LAS P&D DRIVER (L), 5 years and Cesar 1 year Safety Award from Rudy Dominguez received his 2 year Safety Award Reyes LAS P&D DRIVER (R), 1 years received their Safety LAS DISPATCH (R). from Gerry Avila LGB SCM (L). Award from Willie Bunton LAS SCM (C).
Carlos De La Torre LAS P&D DRIVER (L) re- Ramon Rosales LAS P&D DRIVER (L) received Frank Lee ORC P&D DRIVER (L) received his 7 ceived his 2 year Safety Award from Willie his 18 year Safety Award from Willie Bunton year Safety Award from Chad Battisti ORC Bunton LAS SCM (R). LAS SCM (R). SOLUTIONS SPECIALIST (R).
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Safety Awards
Armando Trujillo ORC P&D DRIVER (L) received Joseph Hernandez ORC P&D DRIVER (L) re- Steve Riehle ORC P&D DRIVER (L) received his his 5 year Safety Award from Rick Garcia ceived his 8 year Safety Award from Charles 5 year Safety Award from Rick Garcia ORC ORC SCM (R). Gonzalez ORC SOLUTIONS SPECIALIST (R). SCM (R).
Steve Singh ORC P&D DRIVER (L) received his Vatoma Chingsam ORC P&D DRIVER (L) re- Ramone Oviedo OXR P&D DRIVER (L) received 6 year Safety Award from Rick Garcia ORC ceived his 2 year Safety Award from Rick his 6 year Safety Award from Jeff Langan SCM (R). Garcia ORC SCM (R). OXR SCM (R).
John Steinman OXR P&D DRIVER (L) received Frank Corona PHX P&D DRIVER (R) received Mike Gomez PHX P&D DRIVER (L) received his his 6 year Safety Award from Alan Entin OXR his 5 year Safety Award from Randena 7 year Safety Award from Troy McKee PHX SOLUTIONS SPECIALIST (R). Madrid PHX DISPATCH ASSISTANT (L). CITY DISPATCH (R).
Robert Horton PHX P&D DRIVER (L) received Manny Velarde PHX P&D DRIVER (L) received Ronney Patton PHX LH DRIVER (R) received his his 7 year Safety Award from Troy McKee his 8 year Safety Award from Troy McKee 1 year Safety Award from Brian Durbin PHX PHX CITY DISPATCH (R). PHX CITY DISPATCH (R). ATM (L).
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Safety Awards
Rick Willsie RNO LH DRIVER (C) received his 5 year Safety Tim McCage RNO P&D DRIVER (R) Alan Roach RNO P&D DRIVER (R) received his Award from Jay Haines RNO SCM (L) and Jake Gilliam received his 5 year Safety Award 5 year Safety Award from Gene Ray RNO P&D RNO OB SUPERVISOR (R). from Gene Ray RNO DISPATCH (L). SUPERVISOR (L).
Rick Belanger RNO LH DRIVER (C) received his Fernando Padias TUS P&D DRIVER (L) received David Ray TUS LH DRIVER (L) received his 1 9 year Safety Award from Jay Haines RNO his 1 year Safety Award from Doug Spicer year Safety Award from Joel Hatcher TUS OB SCM (L) and Bob Foote VP WESTERN REGION (R). TUS SCM (R). SUPERVISOR (R).
Tom Demankowski TUS LH DRIVER (R) re- Sam Smith TUS P&D DRIVER (L) received his 12 Horacio Guida TUS P&D DRIVER (L) received ceived his 16 year Safety Award from Joel year Safety Award from Tony Arroyo TUS SO- his 5 year Safety Award from Tony Arroyo Hatcher TUS OB SUPERVISOR (L). LUTIONS SPECIALIST (R). TUS SOLUTIONS SPECIALIST (R).
Tim Johnson SAC LH DRIVER (L) received his Rod Brown SAC LH DRIVER (L) received his 5 Gerardo Garibay SFC P&D DRIVER (R) received 2 year Safety Award from Toulue Thao SAC year Safety Award from Toulue Thao SAC his 2 year Safety Award from Jeff Roe SJC BREAK SUPERVISOR (R). BREAK SUPERVISOR (R). SCM (L).
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Safety Awards
Keith Herndon SMC P&D DRIVER (L) received Jordan Montana VGS LH DRIVER (R) received Richard Wallace VGS LH DRIVER (R) received his 2 year Safety Award from Jeff Langan his 3 year Safety Award from Jason Garrison his 6 year Safety Award from Json Garrison OXR/SMC SCM (R). VGS SCM (L). VGS SCM (L).
Marcus Pierre VGS LH DRIVER (R) received his Anthony Recreo VGS P&D DRIVER (R) received Rosario Rosales VGS LH DRIVER (R) received 5 year Safety Award from Jason Garrison his 5 year Safety Award from Jason Garrison his 5 year Safety Award from Jason Garrison VGS SCM (L). VGS SCM (L). VGS SCM (L).
James McKernie VGS P&D DRIVER (R) re- Jorge Luis Brey VGS LH DRIVER (C) received his 1 year Larry Legge SAC LH DRIVER (L) re- ceived his 2 year Safety Award from Jason Safety Award from Robert Charfauros VGS IB SUPERVISOR ceived his 17 year Safety Award Garrison VGS SCM (L). (L) and Scott Wells VGS P&D DISPATCHER (R) from Mike Souders SAC SCM (R).
Mike King PHX CITY DISPATCH (L) presented awards to Javier Gutierrez PHX P&D Drivers received their Safety awards (LTOR): Dennis Vetter 5 PHX P&D DRIVER (LC) 1 year Safety, Jose Velazquez-Alvarez PHX P&D years, Steve Howard 3 years, John Carreiro 7 years, Juan Sanchez 2 DRIVER (RC) Claims Certificate with Troy McKee PHX CITY DISPATCH (R). years, Dwayne Hall 3 years.
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Service Awards
Gary Stewart BFL LH DRIVER (L) received his Daniel Coldivar LGB LH DRIVER (R) received Joe Chaidez RNO P&D DRIVER (R) received his 5 year Service Award from John Eichholtz his 5 year Service and Service Awards from 10 year Service Award from Gene Ray RNO FNO/BFL SCM (R). Gerry Avila LGB SCM (L). DISPATCH (L).
10th of a Century Club
Luis Valdez LGB DOCK (R) received Daciel Couto PHX P&D DRIVER (C) received his 15 year his 2 year Service Award from Service Award from Troy McKee PHX CITY DISPATCH (L) Gerry Avila LGB SCM (L). and Gerry Mendoza PHX SCM (R).
Jess Rivera VGS P &D DRIVER (R) received his 10th of Century Award from Jason Garrison VGS SCM (L) Gary Garland RNO LH DRIVER (C) received his 10 year Terry Waith PHX IB DOCK (R) re- Service Award from Betty Miller RNO DRIVER CHECK-IN (L) ceived his 2 year Service Award and Jay Haines RNO SCM (R). from Gerry Mendoza PHX SCM (L).
Demetrius Skipper OXR P&D DRIVER (L) re- Victor Martinez SAC SHOP TECH (R) received ® ceived his 10 year Service Award from Jeff his 2 year Service Award from John Simp- Langan OXR SCM (R). son SAC SHOP MANAGER (L).
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Service 2.0 Awards
Jose Palacios STC OB DOCK re- John Steinman OXR P&D DRIVER Nate Bacerra SMC P&D DRIVER re- Paul Brown PHX P&D DRIVER (L) received his Serv- ceived his Service 2.0 Award. received his Service 2.0 Award. ceived his Service 2.0 Award. ice 2.0 Award from Mike King PHX DISPATCH (R).
Elia Chavez PHX HR (L), Morven Begaye PHX Jennifer Chance RTO P&D DISPTACH (L) re- Steve Sanchez PHX P&D DRIVER (L) received IB DOCK (C), Jacqeline Chacon PHX OFFICE MAN- ceived her Service 2.0 Award from David his Service 2.0 Award from Troy McKee PHX AGER (R), received their Service 2.0 Awards. Sheldon RTO P&D MANAGER (R). DISPATCH (R). Employee Appreciation Cookouts
Al Brintz STC OB SUPERVISOR Jose Nunez STC P&D DRIVER (L) Steve Weisser STC P&D DRIVER (L) Michael Tucker STC P&D DRIVER (L) Alex Driscoll STC P&D DRIVER (R) Alex Driscoll STC P&D DRIVER (R) Andreia Verissimo STC DRIVER CHECK-IN (R)
BFL (LTOR): Honorio Olvera DOCK, Bob Rogers P&D DRIVER, John Campbell P&D SAC (LTOR): Kyle Gordon DOCK, Car- RTO P&D Drivers (LTOR): Ruben DRIVER, Jeff Campbell P&D DRIVER, Bob Trask P&D DRIVER, George Gonzalez P&D los Jimenez DOCK LEAD, Metui Vailea Campos, Luis Ramirez, Brian Albert DRIVER, Lance Cole P&D SUPERVISOR, Hilleri Vaughn CUSTOMER SERVICE, Kevin Cook DOCK LEAD, Mike Souders SCM P&D DRIVER, Pedro Morales P&D DRIVER, Frank Camarena CUSTOMER SERVICE
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Training & Certification
® Alex Calles FNO P&D DRIVER (L) received his Richard Lepe LAS DOCK (R) received his Claims Prevention Certificate from John Claims Prevention Certificate from Hector Eichholtz BFL/FNO SCM (R). Torres LAS IB MANAGER (L).
Augustine Aguirre SAC DOCK (L) received Kevin Mitchum SAC DOCK (L) received his Robert Tapia PHX P&D DRIVER (L) received his his Claims Prevention Certificate from Claims Prevention Certificate from Toulue Claims Prevention Certificate from Troy Toulue Thao SAC OB BREAK SUPERVISOR (R). Thao SAC OB BREAK SUPERVISOR (R). McKee PHX CITY DISPATCH (R).
Davon Jones SAC DOCK (R) received his Mark Garcia VGS P&D DRIVER (R) received his David Manning PHX P&D DRIVER (L) received Claims Prevention Certificate from Monica Claims Prevention Certificate from Jason his Claims Prevention Certificate from Troy Pitts SAC OS&D SUPERVISOR (L). Garrison VGS SCM (L). McKee PHX CITY DISPATCH (R).
Victor Marroquin VGS P&D DRIVER (R) re- Gerry Lepe VGS PM LEAD DOCK (R) received Mario Mendiaz VGS P&D DRIVER (R) received ceived his Claims Prevention Certificate his Claims Prevention Certificate from his Claims Prevention Certificate from from Jason Garrison VGS SCM (L). Jason Garrison VGS SCM (L). Jason Garrison VGS SCM (L).
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