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HRoot WHITE PAPER HR MarketWatch

CHINA HUMAN RESOURCES SERVICE INDUSTRY 2012 2012HRoot中国人力资源行业市场观察(11月) HRoot White Paper MarketWatch

ABOUT THE PUBLISHER HRoot is a leading management media and internet company which has brands including ‘HRoot. com’, a top Human Resource Management website in the world; ‘Human Capital Management’ magazine, a high-end HR magazine; ‘Overclass’, a prestigious club for HR elites; and ‘Annual Human Resources Awards in Greater China’ and “HR service providers Exp” the top-notch industry event with highest authority and biggest outreach scope; HRoot has expanded the business fields of Mobile Internet since 2012. In 2012, HRoot has released cloud media platform based on IPhone, IPad and Android system. HRoot ‘s brand “GLOBAL 50 HUMAN RESOURCE SERVICES PROVIDERS ”and “TOP 100 HUMAN RESOURCE SERVICES BRANDS in Greater China” have become a barometer of the human resource service industry.

HRoot enjoys No.1 Web traffic among all of the HR-related websites; with 1,500,000 HR professionals registered as user. Each year, there are more than 500 million visits to the website and more than 10,000 people attending our off-line activities. Our publications’ readers have already outreached 30,000. HRoot has over 20,000 customers now, and served more than 95% of Fortune 500 companies in Greater China. There are more than 200 HR service providers, business schools, societies/associations are our advertisement clients and sponsors. Nine providers which in the top ten human resources providers are our customers. HRoot Human Resources HR MarketWatch

HRoot Human Resources MarketWatch is released by CIS (Competitive Intelligence System) developed by HRoot, a leading Chinese human resources media & internet company. The CIS seamlessly monitors and tracks trend of developments of HR industries in real-time 24/365. Key data and information covering news, events and transformation of HR providers, competitors and competitive environment will be well collected, edited, sorted and delivered to readers on a monthly basis by our specialists. For more information please visit: http://marketwatch.hroot.com/ .

CONTACT Sue Woo [email protected] 021-5821 5197 5821 5127 http://www.hroot.com 021-5821 8663 http://weibo.com/hrootchina Suite 511, North Building, No. 77 http://www.linkedin.com/company/hroot E’ Shan Road, Pudong,Shanghai

View the report via View the report via View the report via View more activities iPad App "HRoot" iPhone/iPod App Android App "HRoot" via iPhone App "HRoot Lite" "HRoot Expo"

2012HRoot人力资源行业市场洞察 HRoot White Paper MarketWatch CONTENTS

1. About HRoot China Human Resources Service Industry Market Watch 2012

2. Laws and Policies

3. Industry Trends ● Recruitment Trends ● Institutional and Personnel Changes ● Lastest Business Development ● Financial Status ● Research Report ● Awards & Honours

4. Market Events

5. Contracting Information

6. Others

7. Appendix 1: Ranking

8. Appendix 2: Global Ranking of Websites Traffic White Paper MarketWatch

1.About HRoot China Human Resources Service Industry Market Watch 2012

2.Laws and Policies

3.Industry Trends Recruitment Trends Institutional and Personnel Changes Lastest Business Development Financial Status Research Report Awards & Honours

4.Market Events HRoot Human Resources MarketWatch is released by Competitive Intelligence System (CIS) developed by HRoot, a leading Chinese human resources media & internet company. The CIS tracks intelligence 5.Contracting Information of over 100 china-based HR service providers covering HR consulting, HR training, head hunting, recruitment, talent assessment, HRO, e-HR, eLeaning, HR media, and HR convention.

6.Others The Intelligence seamlessly tracks and monitors trend of developments of HR industry, the result of which is well collected, edited and sorted by our specialists. HRoot Human Resources MarketWatch covers 7.Appendix 1: Ranking intelligence on laws & policies of human resources, news & events, contracting information, financial statement, website traffic ranking, etc. HRoot Human Resources MarketWatch provides business 8.Appendix 2: managers with real-time and comprehensive information about competitors and competitive environment Global Ranking of Websites Traffic so that they make wise decisions and handle ever-changing markets with flexibility.

Currently, the following contents and data are covered in this Intelligence: ● Laws & Policies: Monthly updates on major laws of human recourses, polices and information issued or modified by national and/or local governments ● News & Events: Monthly updates on recruitment trends, personnel changes at HR service providers, latest business development, financial statement, major surveys & reports, awards, M&A, and etc. ● Market Events: Monthly updates on marketing promotions by HR service providers, including summits, forums seminars, and etc. ● Contracting Information: Monthly updates on information of clients entering into contracts with information of HR service providers. ● Ranking of Market Capitalization of Listed Companies: Monthly ranking of listed HR companies by market capitalization. Data on market cap are calculated from the monthly closing price of companies. ● Ranking of Global Traffic of Websites: It is ranked according to the global traffic of websites, which was the mean of the monthly statistic collected from tool bars by Alexa. The number various with the daily PVs by independent IPs, and thus indicates the popularity of a website.

2012HRoot人力资源行业市场洞察 01 White Paper MarketWatch

1.About HRoot China Human Minister of Health interprets "health program" in 12th Five-Year Plan "*** Resources Service Industry Market Watch 2012 (Nov. 5, 2012, Beijing) The State Council recently issued its "health program" in the 12th Five- Year Plan," to outline the development target it seeks to meet: establish basic medical and health system by 2015, covering all urban and rural residents, and realize the goal of curing all 2.Laws and Policies the people in case of disease. Chen Zhu, the Minister of Health recently received an exclusive interview with Xinhua News Agency and interpreted the priorities of planning. The National 3.Industry Trends Economic and Social Development Twelfth Five-Year Plan for the first time included the Recruitment Trends average life expectancy in the main index system of economic and social development, and it Institutional and Personnel Changes was the reference of 23 public health development indicators, e.g., health condition, disease Lastest Business Development prevention and control, maternal and child health, health surveillance, health protection, health Financial Status resources, medical services and health costs, he said. These indicators reflect the priorities to Research Report focus on during the "12th Five-Year Plan.” Awards & Honours Ministry of Human Resources and Social Security call for higher quality employment *** 4.Market Events (Nov. 12, 2012, Beijing) At the press conference this afternoon, Yang Zhiming, Vice Minister of Human Resources and Social Security and 5.Contracting Information deputy party secretary, briefed the work on public welfare, and answer reporters’ questions. In the 18th National Congress, China President Hu Jintao proposed to improve the quality of employment. We need 6.Others to take more effective measures: 1) Increase mutual development of economic growth and employment, both to encourage the 7.Appendix 1: Ranking development of strategic emerging industries and labor-intensive industries at the same time. 2) Implement a proactive employment policy to guide university graduates to work in grassroots institutions and SMEs in central and western regions; 3) Vigorously develop SMEs. 8.Appendix 2: Global Ranking of Websites Traffic Human Resources & Social Security Ministry began drafting Wage Payment Ordinance ***

(Nov. 17, 2012, Beijing) The Human Resources and Social Security Ministry has begun the the drafting and discussion of the Regulations on Salary Payment. Unlike the ill-fated Regulations on Salary, the Regulations on Salary Payment only solves non-standard phenomena in the payment of wage and income distribution. This is the first time that payment of wage was raised to the legislative level. The main issues the Ordinance tackles are the payment of wage, including the means of payment and wage calculation, how the employer should settle wages at times of bankruptcy, the reduction of taxes and social insurance from the wage, the minimum wage, among others. Yang Zhiming, Vice Minister of the Human Resources and Social Security, confirmed the news, but he did not disclose the timetable for the formulation of the Regulations. Legislation about wages is always the focus of attention in the reform of the income distribution system. The Eighteenth National People's Congress of the Communist Party of China held in November, and the political report for the first time put forward initially building a well-off society by 2020, and the national income doubling plan. In this context, the payment of wage Wage Ordinance Ordinance related to the reform of the income distribution system is extremely important.

2012HRoot人力资源行业市场洞察 02 White Paper MarketWatch

1.About HRoot China Human Tianjin unveils identification procedures Maternity insurance payment ratio to Resources Service Industry Market of work-related injuries * be covered by the individual business Watch 2012 units will be halved *** (Nov. 17, 2012, Tianjin) The Tianjin Human Resources and Social Security Bureau (Nov. 21, 2012, Beijing) According to the 2.Laws and Policies recently unveiled "identification procedures State Council Legislative Affairs Office, of work-related injures in Tianjin," a the Human Resources and Social Security 3.Industry Trends document for the first time clearly defines the Ministry has drafted the maternity insurance Recruitment Trends eight types of ability of injured workers who regulations (draft) and released it for Institutional and Personnel Changes suffer from work-related injuries. It prescribes public comments. The draft is applicable to Lastest Business Development open, transparent procedures, and one- employees of private economic organizations Financial Status off delivery of information, strengthening and other social organizations, and clearly Research Report employers’ obligations. Injured employees stipulates that the amount of maternity Awards & Honours and their close relatives are entitled to allowance should be equal to the annual apply for evaluation to ensure employees average salary of the employee in the can receive timely medical treatment and company. The draft will lower the maximum 4.Market Events financial compensation in case of injuries. proportion of employers’ contributions by half, and requires that in the case the employer Shandong allows financially difficult does not pay for maternity insurance, they 5.Contracting Information enterprises to delay payment of five shall pay for maternity insurance benefits to insurance * the employers. Compared with the current "Provisions of Maternity Insurance”, the draft 6.Others (Nov. 17, 2012, Jinan) The Shandong released yesterday greatly expands the Provincial Department of Finance recently coverage of maternity insurance, covering all 7.Appendix 1: Ranking announced new social security policies and employees in state enterprises, institutions, regulations, allowing companies temporarily individual economic organizations in addition unable to pay social insurance premiums to employees in urban enterprises. 8.Appendix 2: due to serious difficulties to delay payment Global Ranking of Websites Traffic within a certain period the basic pension, basic medical, unemployment, work injury, maternity insurances, so long as the balance of regional social insurance is in good condition. The delay period should be before the end of 2012 and the length should not exceed six months. The new policy also stipulates that municipalities can reduce the basic medical insurance for urban workers in the year 2012 if the local social insurance system is running smoothly for a maximum period of 12 months.

2012HRoot人力资源行业市场洞察 03 White Paper MarketWatch

1.About HRoot China Human Employers responsible for health inspection fees of their employees *** Resources Service Industry Market Watch 2012 (Nov. 21, 2012, Beijing) The Ministry of Health yesterday released the “Occupational Health Check Management Regulations (draft) " yesterday. The draft stipulates that pre-, during- the-job, off-the-job time occupational health and emergency health inspection check costs be 2.Laws and Policies borne by employers. Due to the lack of legal basis, a large proportion of occupational diseases expenses are absorbed by individuals. The "Draft" specifies the six occupational health 3.Industry Trends examinations, for those who contacted dust, chemical, physical, biological factors, radiation Recruitment Trends or radioactive materials and special operations personnel, each category covering a number Institutional and Personnel Changes of projects according to different occupational hazards. At the same time, the employers shall Lastest Business Development organize occupational health examinations and provide materials for checks when necessary. Financial Status Research Report Ministry of Human Resources and Social Security collects comments on Awards & Honours conditional transfer of urban and rural pension insurances ***

(Nov. 27, 2012, Beijing) Yesterday, the Human Resources and Social Security Ministry 4.Market Events published on its website the Regulations on the Transfer of Pension Insurance in Urban and Rural Areas (draft) , and started to collect public comments. The applications apply to three kinds of participants of in-service insurance, the new 5.Contracting Information agricultural insurance, and urban insurance. Those who participate in two or more systems and those who are still in the payment period but have not claimed pension 6.Others benefits. The regulations stipulates that those who have paid 15 years of contribution (including extension in 7.Appendix 1: Ranking accordance with the relevant provisions of the payment years) , can apply for transferring from farmer's insurance into in-service insurance; those who have contributed 8.Appendix 2: insurance for a period less than 15 years can apply for new Global Ranking of Websites Traffic farmer's insurance or urban insurance.

2012HRoot人力资源行业市场洞察 04 White Paper MarketWatch

1.About HRoot China Human US companies added 158,000 jobs in October, far higher than expected, Resources Service Industry Market according to the latest survey from payrolls processor ADP***** Watch 2012 (Nov. 1, 2012, New York, /guardian.co.uk/) Analysts had been expecting the private sector to add 88,000 jobs in October. The figure comes ahead of Friday's nonfarm payroll report, which 2.Laws and Policies also includes government jobs. The bureau of labor statistics' monthly jobs tally has become a flashpoint in the 2012 election with both president Barack Obama and rival Mitt Romney 3.Industry Trends parsing the report to bolster their campaigns. Friday's will be the last before election day. Recruitment Trends ADP's figures came amid further evidence of a pickup in the economy. The labor department Institutional and Personnel Changes announced there were 363,000 initial claims for jobless benefits in the latest week, fewer than Lastest Business Development the 369,000 economists expected. Manufacturing also expanded at a faster pace in October Financial Status than expected, according to the Institute for Supply Management's (ISM) factory index. The Research Report index climbed to 51.7 last month, its highest level since May and up from 51.5 in September. Awards & Honours Economists had predicted a dip to 51 for October, 50 is the dividing line between growth and contraction.

4.Market Events LinkedIn gains clout as Recruiting Mainstay ****

(Nov. 8, 2012, /workforce.com/) There's nothing LinkedIn Corp. wants 5.Contracting Information more than to be the No. 1 place people go if they're job hunting, or just considering it. The more often LinkedIn's 187 million members visit to update their profiles or research prospective employers, the 6.Others more data the company has to sell to recruiters. And these days, LinkedIn is all about selling data to recruiters. Since LinkedIn started a 7.Appendix 1: Ranking corporate hiring products division four years ago, recruiting software and services that tap into the company's massive member database have grown to represent 55 percent of revenue, or $363 million, for the first nine months of 2012. LinkedIn continues to expand the corporate side 8.Appendix 2: of its business, recently adding multiple new features and ancillary services to its mainstay Global Ranking of Websites Traffic LinkedIn Recruiter software, which recruiters and corporate human resources departments use to unearth prospective candidates from LinkedIn's member database. LinkedIn's dual successes as a business-oriented social network and sourcing-software provider has made it a human resources technology juggernaut. Add that to the $353 million the Mountain View, California-based company raised in a May 2011 initial public offering to bankroll marketing new products, and some observers believe LinkedIn could one day compete against traditional vendors of talent management and applicant tracking software, or ATS. LinkedIn officials dismiss the notion they aspire to take on talent management or ATS vendors. After all, they point out, the company partners with a half-dozen talent management and ATS services, including Kenexa, now owned by IBM Corp.; Jobvite Inc.; Peoplefluent; and Taleo, now owned by Oracle Corp.

Normstar introduces new talent assessment measures **

(November 19, 2012, Beijing) Recently, Luzhou Liquire, the No. 1 players in the alcohol industry in China, joined forces with Normstar to launch this year's campus recruitment. in order to fully examine the development potential of the graduates, Normstar have carried out, in addition to campus recruitment evaluation, innovative forms such as debate, description upon reading pictures, to have in-depth look at the potential for the development of students. This year it will recruit a number of high potential graduates in Beijing, Tianjin, Shanghai, Guangzhou, Chongqing and Xi'an Luzhou to build its talent pool for a number of positions such as marketing, management, technology, and publicity.

2012HRoot人力资源行业市场洞察 05 White Paper MarketWatch

1.About HRoot China Human Office of National Statistics of UK: Underemployed workers increase by one Resources Service Industry Market million since economic downturn ** Watch 2012 (Nov. 22, 2012, London, /HR Magazine/) The number of underemployed workers, people who are in employment but want to work more hours, has 2.Laws and Policies risen by one million since the start of the economic downturn in 2008, to stand at 3.05 million, shows a report published today from the Office of 3.Industry Trends National Statistics (ONS). It states that one in 10 of all workers in the UK are Recruitment Trends now officially underemployed. Institutional and Personnel Changes The ONS said 1.9 million of the underemployed were in part-time jobs and Lastest Business Development this meant, in turn, that 24% of all part-timers wanted more work. However, only 5.5% of full- Financial Status time staff said they wanted to work more hours. The ONS said the main reason for the growth Research Report of underemployment has been the economic downturn of the past few years. Awards & Honours "During this period many workers moved from full-time to part-time roles and many of those returning to work after a period of unemployment could only find part-time jobs," the statistical office said. 4.Market Events "Of the extra one million underemployed workers in 2012 compared with 2008, three-quarters were in part-time posts."

5.Contracting Information 51job: e-commerce enterprises crave for talent ***

(Nov. 27, 2012, Shanghai, /szonline.net/) 51Job (www.51job.com) statistics show that in 6.Others October 2012, the number of IT-related jobs positions nationwide (computers / Internet / communications / electronic functions) posted online posts hit 310,000, a slight decrease 7.Appendix 1: Ranking compared to the same period last year.In terms of recruitment needs of various industries, the number of jobs posted online in the industry of computer software, computer services (system, data services, maintenance), online games, instrumentation / industrial automation showed a 8.Appendix 2: slight increase compared to the same period last year. (See table below) Global Ranking of Websites Traffic The promotion on November 11, or the “double Table: October 2012 IT class functions Top Ten post year-on-year Change the situation 11” promotion", has become a collective move Industry Rise/fall of e-commerce industry. Tmall, Suning, Tesco, Computer software ↑ Jingdong, Dangdang, Gomel and other platforms Internet/E-Commerce ↓ all join in the double-11 promotion, and grabbed Electronic technology/semi-conductor/ their shares in this wave of shopping. Zhang intergrated circuit ↓ Yong, president of Tmall had expected that this Communication/Telecom/Net year, the all-day sales amount on “double 11" ↓ equipment was expected to exceed RMB10 billion; but Computer service (system, data ↑ only in less than 14 hours Tmall had reached service, repairs) that target. In recent years, e-commerce and Online game ↑ its related industry chain are gradually getting Communication/operation of Telecom, mature, and gave rise to related occupations a value-added service ↓ large number of jobs of e-commerce related to Instruments/Industrial automation ↑ the IT industrysuch as shop operators, network (consulting, HR) ↓ promotion, mobile e-commerce, terminal APP Source: 51job development. Traditional retail enterprise are also moving into the field of e-commerce, but the training of personnel could not keep pace with the speed of development of the industry, resulting in a rapidly expanding talent gap.

2012HRoot人力资源行业市场洞察 06 White Paper MarketWatch

1.About HRoot China Human Marsh & McLennan agency acquires Protector Group *** Resources Service Industry Market Watch 2012 (Nov. 8, 2012, WHITE PLAINS, N.Y. /heraldonline.com/)— Marsh & McLennan Agency LLC (MMA), a subsidiary of insurance broker Marsh Inc., today announced that it has acquired Worcester, Massachusetts-based The Protector Group Insurance Agency, Inc., one of the 2.Laws and Policies largest independent agencies in New England. Terms of the transaction were not disclosed. Founded in 1928, Protector Group offers a wide range of property/casualty insurance, 3.Industry Trends employee benefits services, personal insurance, and individual financial services to midsize Recruitment Trends companies and individuals in New England. The agency generates approximately $13.6 million Institutional and Personnel Changes in annual revenues and has 84 employees operating out of three offices in Massachusetts: Lastest Business Development Worcester, Leominster, and Wellesley. Financial Status Protector Group will operate out of MMA’s New England hub, further expanding the region’s Research Report employee benefit capabilities and adding new property/casualty insurance resources. All of the Awards & Honours agency’s leadership and employees, including Bob Vaudreuil and Jack Cahill, will join MMA and continue to operate out of Protector Group’s existing offices.

4.Market Events Right Management appoints new General Manager in Britain and New Ireland **

(Nov. 8, 2012,Philadelphia, /-news.com/) Talent and Career Management 5.Contracting Information consultancy Right Management has appointed Ian Symes as General Manager for the UK and Ireland. Mr Symes will join the company on the 5th November 2012. Symes brings extensive business development and consulting experience from twenty years in executive roles at 6.Others national, European and global level. He joins Right Management from Cisco where he most recently led the sales and marketing function for the UK and Ireland. He comes to the business 7.Appendix 1: Ranking with an excellent knowledge of engaging global customers at C- suite level.

ManpowerGroup’s Prising joins creative initiative ** 8.Appendix 2: Global Ranking of Websites Traffic (Nov. 14, 2012, MILWAUKEE, /www.biztimes.com/) ManpowerGroup executive vice president and president of the Americas Jonas Prising has been named co-chair of Innovation in Milwaukee (MiKE), an initiative of the Greater Milwaukee Committee focused on supporting a local entrepreneurial environment. Prising joins MiKE co-chair Todd Teske, chief executive officer of Briggs & Stratton Corp. MiKE’s mission is to build a national image for Milwaukee as a home for innovation. MiKE creates meaningful connections between talent and businesses to fuel startups, develop solutions to global challenges and foster a culture of innovation in Milwaukee. Prising was named president of the Americas ManpowerGroup in 2008, overseeing all aspects of the company’s business in North, Central and South America. As a recognized expert in labor market trends, diversity and workforce development, Prising also brings a global perspective to the MiKE initiative.

2012HRoot人力资源行业市场洞察 07 White Paper MarketWatch

1.About HRoot China Human ManpowerGroup Chairman and CEO promotes 2 officers to Presidents ** Resources Service Industry Market Watch 2012 (Nov. 15, 2012, MILWAUKEE, /PRNewswire/) ManpowerGroup (NYSE: MAN), the world leader in innovative workforce solutions, announced today that ManpowerGroup Chairman and CEO Jeff Joerres has promoted two ManpowerGroup officers to serve as Presidents of the company 2.Laws and Policies and expanded their leadership roles to cover additional markets. Joerres, CEO and President of the company since 1999 and Chairman since 2001, is transferring his President title to both 3.Industry Trends Jonas Prising and Darryl Green. Both executives will continue reporting directly to Joerres, who Recruitment Trends will remain Chairman and CEO. In addition to being responsible Institutional and Personnel Changes for the Americas, Prising now oversees Southern Europe and Lastest Business Development will work directly with ManpowerGroup country leaders in all Financial Status of these regions. Green is responsible for the Asia Pacific, Research Report Middle East and now Northern Europe regions. Hans Leentjes Awards & Honours continues as ManpowerGroup President of Northern Europe, driving the region's performance and will report to Green.

4.Market Events Insperity Time and Attendance acquires Sage TimeSheet *

(Nov. 19, 2012, /Business Wire/) -- Insperity, Inc. (NYSE: NSP), a leading provider of 5.Contracting Information human resources and business performance solutions for America’s best businesses, today announced that Insperity Time and Attendance acquired the Sage TimeSheet solution from Sage North America. Terms of the transaction were not disclosed. 6.Others Sage TimeSheet provides all the tools needed to accurately collect project time and expense data, track actual costs against a budget and generate more accurate time-to-completion 7.Appendix 1: Ranking estimates. The software is capable of adding sophisticated time and expense tracking data to financial, project management and payroll systems, or can function as a stand-alone project time and expense tracking tool. 8.Appendix 2: Insperity Time and Attendance and Sage Employer Solutions, a business unit of Sage North Global Ranking of Websites Traffic America, also entered into an endorsement agreement, culminating a 20-year alliance between the two companies. The agreement positions Insperity TimeStar, a premier time and attendance software, on Sage’s exclusive list of endorsed products. Sage is a leading global supplier of business management software and services for small and midsized businesses. The Sage Group plc employs more than 12,600 people and supports more than 6 million customers worldwide. Sage Employer Solutions will market and resell Insperity TimeStar as its preferred time and attendance solution, integrated with Sage HRMS.

Saba appoints Leo Hanna Senior Vice President and General Manager of EMEA **

(Nov. 19, 2012, /4-traders.com/) Saba (NASDAQ: SABA), the premier provider of people- centric enterprise solutions, today announced the appointment of Leo Hanna to the position of Senior Vice President and General Manager, EMEA. Hanna brings more than 20 years of industry experience to Saba. Most recently, as the Vice President of Oracle's Live Help and Recommendations On Demand cloud services, Hanna managed sales, marketing and alliances for the EMEA region. Hanna will lead Saba's efforts across Europe, Middle East and Africa, where he will be responsible for direct sales, indirect sales and marketing to drive continued growth and operational excellence. Hanna has extensive cloud applications and services business experience, holding executive roles at Oracle, Art Technology Group (ATG) and Symantec (previously Messagelabs). Prior to his time at Symantec, Hanna spent 14 years with Microsoft in a variety of sales, alliances and service leadership roles.

2012HRoot人力资源行业市场洞察 08 White Paper MarketWatch

1.About HRoot China Human Korn/Ferry Whitehead Mann appoints CIIC Henan Company founded *** Resources Service Industry Market Sonamara Jeffreys as Managing Watch 2012 Director ** (Nov. 28, 2012, Zhengzhou) Under the approval of the headquarters of Chile, CIIC (Nov. 27, 2012, LONDON,/4-traders. Henan Company was prepared in the second 2.Laws and Policies com) - Korn/Ferry International (NYSE: half of 2012, formally named and CIIC Henan KFY), a premier global provider of talent Economic and Technical Cooperation Co., 3.Industry Trends management solutions, today announced Ltd.. The company is located in Zhengdong Recruitment Trends that Sonamara Jeffreys has been appointed New District of Zhengzhou, Henan Province. Institutional and Personnel Changes as the Managing Director of Korn/Ferry CIIC Chile Henan focuses on such main Lastest Business Development Whitehead Mann. Ms. Jeffreys will be business as human resources , Financial Status responsible for leading the firm's UK talent dispatch, training and development, Research Report operations, as well as retaining her existing executive search and , Awards & Honours responsibilities as Regional Market Leader in accordance with the three-step strategy of Korn/Ferry's Global Financial Services applicable to its marketing, sales, service, Market for EMEA. management, team building to provide a 4.Market Events In a 20 year career in the executive search full range of human resource products and and leadership consulting sector, Ms. services for enterprises in Henan Province. Jeffreys has built an enviable track record 5.Contracting Information in both Financial Services sector and Adecco Staffing merges Georgetown, management roles. Prior to joining Korn/ Lexington branches * Ferry Whitehead Mann in 2010 she was UK 6.Others Managing Partner, and latterly, headed the (Nov. 30, 2012, LEXINGTON, Ky. /lanereport. Financial Services Practice at Heidrick & com/) — Adecco Staffing, a leading provider 7.Appendix 1: Ranking Struggles. of recruitment and workforce solutions, has merged its Lexington and Georgetown offices Michael Page Sales promotes Alex and moved to a new branch location at 1510 8.Appendix 2: Hall to regional director * Newton Pike, Suite Global Ranking of Websites Traffic 126, Lexington, KY (Nov. 27, 2012, London, /onrec.com/) Alex 4 0 5 11 . T h e n e w Hall has been promoted to regional director, branch will further of South East for Michael Page Sales and a l l o w A d e c c o t o will oversee London, St Albans, Reading and provide service to Weybridge. area clients and a Alex joined the company 10 years ago and larger pool of local during this time has worked across the Sales jobseekers. and Marketing brands. Some of his career highlights saw him launch Sales in Australia as well launching Michael Page Sales into the UK temp and contract market. http://www.onrec.com/news/appointments/ michael-page-sales-promotes-alex-hall-to- regional-director

2012HRoot人力资源行业市场洞察 09 White Paper MarketWatch

1.About HRoot China Human SAP Jam launched to target social networking software market *** Resources Service Industry Market Watch 2012 (Nov. 1, 2012, /scn.sap.com/) Today SAP announces the introduction of SAP Jam, a secure, social collaboration solution that extends across SAP’s entire technology landscape to give you social capabilities where and when they’re needed in business processes. 2.Laws and Policies When musicians play together, a jam session highlights just how important improvisation and harmony are. When your employees work together, harmony and teamwork can be just as 3.Industry Trends important. SAP Jam is designed to facilitate creativity, energy, spontaneity, and teamwork for Recruitment Trends your enterprise by bringing together your people, information, applications, and processes. Institutional and Personnel Changes SAP Jam provides intuitive and powerful tools for social collaboration to help you drive Lastest Business Development results wherever you work. With it, you can add structure Financial Status to conversations and work to quickly drive action, make Research Report decisions, or solve business critical problems. It enables Awards & Honours you to drive and track the offline work that occurs when exceptions arise or teamwork is required to attack business- critical issues. You can work with customers, partners, and 4.Market Events employees directly in your social collaboration environment, in your business applications, or while mobile.SAP Jam does all of this while also enabling IT to protect key corporate data, 5.Contracting Information avoid social silos, and deliver social collaboration across an entire technology landscape.

6.Others Neusoft Group opens office in Xuzhou Software Park ***

7.Appendix 1: Ranking (Nov. 2, 2012, Xuzhou, /Xuzhou Daily/) With the agreement signed on November 1, Neusoft Group, the largest IT solutions and service provider, officially opened its new branch office in the Xuzhou Software Park. In recent years, Xuzhou has been vigorously supporting the 8.Appendix 2: software and information services industry, and with the advantages of Quanshan district, Global Ranking of Websites Traffic it has been focusing on cultivating such modern industries as software R & D outsourcing, business intermediaries, animation, travel services, modern logistics, financial services, headquarters economy and new services such as cloud computing. These moves accelerate the construction of a modern industrial system, and have achieved remarkable results. The agreement stresses full integration and long-term strategic partnership between the two parties.

Kingdee embraces "cloud management" ***

(Nov. 5, 2012, Shanghai, /Reuters/) in the "2012 Management Global Forum" held in Shanghai yesterday, Xu Shaochun, Chairman of Kingdee International Software Group, said that in the future the Kingdee Group will move to new social ERP and "cloud management," and make them two "wings" of its business. Kingdee will leverage social networking, mobile Internet, cloud computing and other emerging technologies to introduce innovative cloud management products, and social ERP solutions to consolidate its leadership position in the enterprise management software and services market.

2012HRoot人力资源行业市场洞察 10 White Paper MarketWatch

1.About HRoot China Human Saba deepens Workday partnership with launch of new connector ** Resources Service Industry Market Watch 2012 (Nov. 7, 2012, REDWOOD SHORES, Calif., /saba.com/) – Saba today announced the availability of the Saba Workday Connector that enables Saba to leverage key workforce data from Workday Human Capital Management (HCM) to more effectively develop employees and 2.Laws and Policies track training effectiveness. The two-way connector allows easy cloud-to-cloud integration of employee, job, organizational, training and certification data, enabling joint customers to benefit 3.Industry Trends from their investments in less time and with less effort. The connector, built on Enterprise Recruitment Trends Service Bus (ESB), leverages Saba web services and is available as part of the new Saba Institutional and Personnel Changes Enterprise Cloud release. The Saba Enterprise Cloud helps HR organizations support their Lastest Business Development talent management strategy with a proven, unified talent management system. Financial Status Research Report Kronos forms strategic cooperation with to help Chinese customers Awards & Honours improve productivity ***

(Nov. 7, 2012, Beijing, /en.ok-pigment.com/) --Kronos, a world's 4.Market Events largest workforce management solutions provider, and Capgemini, a leading global management consulting, technology and outsourcing services provider, jointly announced to establish 5.Contracting Information strategic partnership and promote the development of China's labor market, so as to help customers more effectively control their labor costs, minimize compliance risks, and improve their 6.Others workforce productivity. As a strategic partner of Kronos in China, Capgemini China will integrate Kronos’ global 7.Appendix 1: Ranking leading workforce management solutions into its strong management consulting and human capital management solutions to provide a complete solution that covers human capital and workforce management for Chinese users, and is responsible for the delivery and 8.Appendix 2: implementation of such solutions to help clients develop more effective human resources Global Ranking of Websites Traffic strategies and operation models.

Neusoft Guangdong Nanhai Neusoft Institute cultivate twenty thousand IT professionals **

(Nov. 8, 2012, Guangzhou, /Xinhua/) The the Guangdong Nanhai Neusoft Institute school 10th anniversary celebration was held on the 8th. Liu Jiren, Chairman of Neusoft Group, Northeastern University, Vice-Chancellor, said, Nanhai Neusoft Institute has industry background so the college has inherited unique DNA of entrepreneurial awareness; students can find their own ways in a vast forest, a sense of innovation universities should develop is also the expectations of students, and the reason for the recognition of the Nanhai Neusoft Institute. The Nanhai Neusoft College is a professional IT College that Yida Group and Neusoft jointly invest that carries the gene of the industry. In the 10 years, the Institute cooperated with IBM, Sony, SAP, HP, HSBC, , China Mobile and other enterprises in comprehensive programs. The college and enterprises co-designed training programs, curriculum systems, teaching materials, resource development, and shared teachers, making the education suit the need of the enterprise demand. The employment rate of the graduates has topped over 90% for many years, and has quickly grown into a distinctive IT university in southern China.

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1.About HRoot China Human HRoot launches official WeChat Redesigned Paychex Accountant Resources Service Industry Market public platform ***** Knowledge Center delivers industry- Watch 2012 leading features and capabilities to (Nov. 13, 2012, Shanghai) HRoot, China's Accounting Professionals ** leading HR-related Internet and media 2.Laws and Policies company, officially launched its WeChat (Nov. 14, 2012, ROCHESTER, N.Y.--/ platform (public account: hrootchina). BUSINESS WIRE/)-- Paychex, Inc., a leading 3.Industry Trends HRoot aims to help website users, provider of payroll, human resource, and Recruitment Trends customers, partners, and media understand benefits outsourcing solutions for small- to Institutional and Personnel Changes the company and have make real-time medium-sized businesses, today announced Lastest Business Development exchanges with the platform. Users can the launch of its newly redesigned Paychex Financial Status conveniently retrieve from HRoot analysis Accountant Knowledge Center, a free online Research Report articles, news about human resources resource available through www.paychex. Awards & Honours services market, viewpoints, etc. HRoot com that brings valuable information and also hopes to make closer interactions and time-saving online tools to accounting communications with its fans. professionals. 4.Market Events Users can get connected with HRoot through Powered by CCH, the industry leader in WeChat in the forms of text, images, audio, accounting and tax information, the Paychex and video, and receive first-hand information Accountant Knowledge Center gives 5.Contracting Information on worldwide human resources industry. accountants and CPAs easy, convenient HRoot provides real-time customer service access to authoritative payroll, human and interaction experience for its WeChat resources, and financial tools, all in one place, 6.Others users. It will feature 2 or 3 pieces of latest to enhance productivity within accounting news or articles on a daily basis, and organizations. Through the recent redesign, 7.Appendix 1: Ranking readers can read the full articles by clicking the online resource center offers accounting on them and participate in interactions and professionals improved features and greater make comments at the bottom of the page. customization capabilities to help them readily 8.Appendix 2: obtain the information they need to better Global Ranking of Websites Traffic Kronos unveils Workforce Tablet **** serve their clients. "The Paychex Accountant Knowledge Center (Nov. 12, 2012, LAS VEGAS) — Kronos is truly unmatched in the marketplace. As Incorporated today unveiled Workforce Tablet, a a resource, this website keeps accounting sleek, easy-to-use tablet app that delivers real- professionals up-to-date on the latest time, location-specific workforce information to industry topics and regulations, while frontline managers so they can more effectively helping to strengthen their accountant- manage in the moment. Workforce Tablet is a client relationships through improved native-built tablet solution developed specifically communication and web-based tools," said for the Apple iPad, providing an anytime, Andy Childs, Paychex vice president of anyplace, instant connection to the Kronos marketing. Workforce Central suite. Workforce Tablet provides all of the convenience and capabilities of a workforce management mobile application with the processing power, large-screen real estate, and usability of an iPad. The simple, clean, compelling tablet user experience requires virtually no user training.

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1.About HRoot China Human ClickSoftware Showcases Workforce Management Solutions at SAPPHIRE NOW and Resources Service Industry Market SAP TechEd 2012 in Madrid *** Watch 2012 (Nov. 13, 2012, Madrid, Spain, /4-traders.com/) - ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider 2.Laws and Policies of automated mobile workforce management and optimization solutions for the service industry and SAP® software solution and 3.Industry Trends technology partner, today announced it will be demonstrating its Recruitment Trends industry-leading solutions at the SAPPHIRE® NOW and SAP® Institutional and Personnel Changes TechEd 2012 conferences, being held in Madrid, November 13 - 16. Lastest Business Development The partnership between ClickSoftware and SAP offers customers robust workforce Financial Status management and mobility solutions through the SAP Workforce Scheduling and Optimization Research Report application by ClickSoftware. The list of global companies that depend on SAP Workforce Awards & Honours Scheduling and Optimization to manage growing workforces has been steadily expanding across North America and Europe, with a recent surge of new customers in Russia and South Africa, and in verticals including government and public sector, and oil and gas. 4.Market Events Monster joins the social jobs partnership, making Monster jobs available in Facebook app for job hunters **** 5.Contracting Information (Nov. 14, 2012, /4-traders.com/) Monster®, the worldwide leader in successfully connecting 6.Others people to job opportunities and the flagship brand of Monster Worldwide (NYSE: MWW), 7.Appendix 1: Ranking today announced its participation in Facebook's new application for the Social Jobs Partnership, a collaboration between the U.S. Department 8.Appendix 2: of Labor, the National Association of Colleges Global Ranking of Websites Traffic and Employers (NACE), the Direct Employers Association (DE), the National Association of State Workforce Agencies (NASWA) and Facebook. Monster brings its industry leadership to Facebook's newly launched effort to aid the unemployed, underemployed and transitioning veterans, now making jobs easily available to millions of Facebook U.S. users within the new Social Jobs Partnership app. Monster's participation in Facebook's Social Jobs Initiative continues its media-agnostic approach to sourcing candidates for jobs. Making Monster jobs available within Facebook's Social Jobs app is a great complement to BeKnown?, Monster's professional networking app on Facebook. "Facebook is all about connecting people and we're thrilled to see developers leveraging our platform to connect job seekers and prospective employers," said Marne Levine, Facebook's Vice President for Global Public Policy. "By allowing job seekers to view and share job openings based on personalized criteria, like location and industry, the Social Jobs Application builds on our broader effort to help people use social media to find jobs in the US."

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1.About HRoot China Human Still no bidders for Monster Worldwide *** Resources Service Industry Market Watch 2012 (Nov. 15, 2012, New York, /4-traders.com/) Monster Worldwide Inc. (MWW), the online jobs site seeking a buyer, may fail to cement a deal after suitors such as TPG Capital and Apollo Global 2.Laws and Policies Management LLC (APO) passed, said two people familiar with the matter. Monster, which sought offers of more than $10 a share 3.Industry Trends and aimed to reach a deal by the end of October, has no current Recruitment Trends bidders for the whole company, said one of the people, who asked Institutional and Personnel Changes not to be named as the talks aren’t public. Private-equity firms Lastest Business Development Bain Capital LLC and Onex Corp. also passed, the people said. Financial Status A sale may happen eventually as New York-based Monster Research Report continues to seek buyers for all or part of the company, according to one person. Monster, Awards & Honours which has been reviewing strategic alternatives for at least eight months, said last week that it’s still evaluating options. A “substantial number” of suitors have received management presentations, Timothy Yates, executive vice president, said on a conference call last week. 4.Market Events Monster’s shares fell 5 percent to $5.93 at the close in New York, and earlier sank as much as 10 percent in intraday trading. Monster said in March it was working with Stone Key Partners LLC and Bank of America Corp. on a review. The company, led by Chief Executive Officer Sal 5.Contracting Information Iannuzzi, has trimmed its workforce and cut costs as economic turmoil in Europe led clients to pare use of its products and newer companies such as LinkedIn Corp. (LNKD) provide alternate ways to find staff. 6.Others Harsco hires Heidrick & Struggles to search for new CFO *** 7.Appendix 1: Ranking (Nov. 16, 2012, HARRISBURG, Pa.,/cbsnews.com/) Industrial services company Harsco Corp. on Friday said its chief financial officer and treasurer resigned. Stephen Schnoor's departure 8.Appendix 2: was effective Friday. Harsco named Barry Malamud, its current vice president and corporate Global Ranking of Websites Traffic controller, as interim CFO. The Camp Hill, Pa.-based company said it hired the firm of Heidrick & Struggles to help search for a permanent replacement.

Heidrick and Struggles marks strengthened Middle East and North Africa presence with local business leaders reception

(Nov. 19, 2012, United Arab Emirates,/ameinfo.com/) Heidrick & Struggles, International, Inc., the leadership advisory firm providing executive search and leadership consulting services worldwide, held a reception at The Dubai International Financial Centre to commemorate the firm's strengthened presence and commitment to Middle East and North Africa, a strategically important market for Heidrick & Struggles with strong growth potential. Hosted by L. Kevin Kelly, Chief Executive Officer, the event attracted more than 100 of the region's top business leaders. Topics of conversation over the course of the evening included succession planning, talent upgrading and the need for better leadership due to increased competitiveness in the region. Heidrick & Struggles acquired the Dubai office of EWK International in June. As part of the acquisition, Michael Morcos, Raed Sater and David Myers, the region's top Executive Search and Leadership joined the firm. This increased the senior team to six including Jonathan Boyle, Norlida Azmi-Loe and Richard Guest; making Heidrick & Struggles the largest leadership advisory firm in The Middle East, based on revenue.

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1.About HRoot China Human Paychex launches new and improved Resources Service Industry Market BuildMyBiz.com to enhance resources Watch 2012 for business owners ***

(Nov. 22, 2012, ROCHESTER, N.Y.--/ 2.Laws and Policies BUSINESS WIRE/)--Paychex, Inc., a leading provider of payroll, human resource, and 3.Industry Trends benefits outsourcing solutions for small- to Recruitment Trends medium-sized businesses, today launched Institutional and Personnel Changes its new and improved BuildMyBiz.com, an Lastest Business Development online resource for entrepreneurs and small Financial Status British colleges to invest £142 million business owners. Research Report to address the skills gap ** The upgraded BuildMyBiz.com site includes Awards & Honours a number of new features that will provide (Nov. 21, 2012, London, HR Magazine.) enhanced resources to entrepreneurs and More than 50 colleges across the UK will give them the ability to tap into a greater 4.Market Events be spending a total of £412 million on pool of valuable information including: (1) physical infrastructure projects, helping to Biz Services – a dedicated marketplace for bridge the UK skills gap. The Government entrepreneurs to connect them with services 5.Contracting Information is investing £110 million, through the Skills that will help them grow, such as discounts Funding Agency, which will be matched with on printing solutions, credit reports, and online business software. (2) Social Sign- 6.Others £302 million investment from the colleges. The funding is the third phase of the In – BuildMyBiz members, also known as Enhanced Renewal Grant (ERG3) which has “builders,” can log into the site by signing in 7.Appendix 1: Ranking contributed £330 million since May 2010, through their Facebook, Twitter, LinkedIn, supporting over £1 billion of investment in or Google account. This will allow builders college buildings across England. to participate in the BuildMyBiz community 8.Appendix 2: Making the announcement yesterday at the and BuildMyBiz Blog, read comments, ask Global Ranking of Websites Traffic Association of Colleges (AoC) Conference, for advice, and share experiences with other business secretary Vince Cable said: builders. (3) Small Biz News – this section "Addressing gaps in skills is an important provides users with a feed of the latest small part of our industrial strategy. This initiative business news on topics ranging from sales is another example of how Government and marketing and technology to articles is working in long-term partnership with dedicated to women entrepreneurs. industry to give them more confidence to invest, hire and grow." Cable added: "These projects will transform the learning environment for thousands of students across the country, providing them with state-of-the-art facilities and modern resources that will help them fulfill their potential."

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1.About HRoot China Human SAP may go public in Shanghai *** Resources Service Industry Market Watch 2012 (Nov. 24, 2012, Shanghai,/sohu.com/) SAP, the largest corporate software producer, is considering the possibility to go public at the Shanghai Securities Exchange. A spokesman from SAP said:“SAP is 2.Laws and Policies weighing the possibility at a third stock exchange.” SAP, already a listed company in New York and Germany, is a leading player on the market 3.Industry Trends whose competitors include Oracle, IBM, and Microsoft. It is slated to Recruitment Trends invest $2 billion in China, the six largest market of the company who Institutional and Personnel Changes interim sales target is set at euro 1 billion. Lastest Business Development Financial Status Kingdee launches blockbuster new product K/3 Cloud *** Research Report Awards & Honours (Nov. 22, 2012, Qingdao, /Qingdao News/) 2012 Kingdee & IBM Customer Conference and Kingdee K/3 launch & Thanksgiving customer appreciation party was held at the Liangyou Xindong Hotel. More than 200 business representatives participated in the event. Kingdee 4.Market Events officially launched the "cloud management" new products - Kingdee K/3 Cloud. Kingdee K/3 cloud is known for its "open", "standard", and "social" features, and is an open social platformt based on the WEB2.0 with cloud-echnology. The three emerging technologies of social 5.Contracting Information networking, mobile Internet, and cloud computing applications are driving enterprises and social progress, and the application of these technologies can help companies to implement subversive change and transformation, thus changing the traditional business model of the 6.Others industry, management mode, and give support to the global operation of an enterprise.

7.Appendix 1: Ranking Edenred launches a guide to help employers improve employee engagement ***

Edenred has launched a guide to help employers improve employee engagement. It aims to 8.Appendix 2: help organisations work with managers to ensure reward and benefits better support employee Global Ranking of Websites Traffic engagement, improve organisational performance and deliver return on investment. The guide builds on the ideas of Engage for Success, the new movement led by David MacLeod and Nita Clarke, co-authors of the government’s review on employee engagement, which aims to help UK organisations rethink their approach to motivation and performance. The guide also covers: Why employee engagement is key to reward and benefits strategy; The link between managers and engagement; Partnering with managers for delivery; Getting the tactics right, and Feedback and collaboration. Andy Philpott (pictured), sales and marketing director at Edenred, said: “As organisations look at the year ahead and consider how they can maintain or improve performance, we think that the biggest gains can be made by focusing on increased employee engagement as a key outcome from benefits and reward strategy. Andy Philpott, sales and marketing director at Edenred

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1.About HRoot China Human Kingdee and Yonyou lay off staff due to weak demand **** Resources Service Industry Market Watch 2012 (Nov. 27, 2012, Beijing) Kingdee and a number of fellow enterprises of management software are facing a severe market downturn. Statistics show that 50 A-share-issuing software companies pulled in RMB30.156 billion in the first three quarters of 2012, growth of 9.94% over the same period last year; 2.Laws and Policies the net profit of RMB2.399 billion showed a year-on-year decline of 16.6%. In the third quarter, Yonyou swinged its biggest loss since it went public in 2001, and in the first three quarters of 2012, its net profit 3.Industry Trends fell by 96.47%. Its rival Kingdee International posted third quarter loss of RMB286 million. Yonyou and Recruitment Trends Kingdee compete with overseas market leaders, as the latter take most domestic super-large enterprise Institutional and Personnel Changes customers; most of the domestic software providers mainly concentrate on the price-sensitive low-end Lastest Business Development customers. In the face of the downturn of overall macro-economic environment, SMEs do not have urgent Financial Status needs for software as their large counterparts, hence the software vendors targeting SME customers are Research Report affected by the influence of the market. Awards & Honours SAP tries to sell cloud solutions to Indian governments *

4.Market Events (Nov. 28, 2012, New Dehli, /indiatimes.com/) SAP expects cloud solutions to bring in revenue of Euro 1.6 billion in 2017. In the second quarter of this year, the revenue from cloud was Euro 69 million. Annualized, that's about 5.Contracting Information Euro 276 million. That means the Euro 14-billion German enterprise software major expects cloud revenue to rise by 6 times in the next five years. "Our strong combination with SuccessFactors (provider of cloud-based human 6.Others capital management solutions) is allowing us to accelerate our strategy of becoming the leading cloud provider," SAP Labs India MD V R Ferose said. 7.Appendix 1: Ranking SAP acquired SuccessFactors in December last year. In May this year, SAP also acquired Ariba, a leader in cloud-based collaborative commerce applications , connecting to more than 730,000 suppliers. SAP, which has 200,000 customers globally, also plans to leverage HANA to power the cloud-based 8.Appendix 2: solutions. HANA, short for high-performance analytic appliance, is SAP's in-memory computing solution Global Ranking of Websites Traffic that enables real time analytics of large volumes of data. In India, SAP is looking at the public sector as one of the major areas to sell its cloud solutions. The Indian government has formed a committee to recommend a framework for adopting and promoting cloud computing services. Currently, the government's infrastructure for e-governance initiatives , like the state data centres, is sub-optimally utilized. "The cloud computing model will allow the government to be more functionality centric than technology centric. State data centres are an excellent infrastructure resource that can be upgraded to provide various horizontal applications on a private cloud to all the departments in a state government," Ferose said.

NetDimensions launches Talent Slate for iPad ***

(Nov. 30, 2012, Rocky Hill, CT, /stockmarketwire.com/) NetDimensions, provider of performance, knowledge, and learning management systems, has announced the availability of the NetDimensions Talent Slate on iPad devices. NetDimensions Talent Slate is a native application for the iPad that enables NetDimension's customers to make full use of their investments by distributing and tracking relevant learning content, news, and reference materials directly at the point of need. It is designed specifically for tablets and it enables mobile learning and on-the-job performance support based on the NetDimensions Talent Suite, a fully integrated and practical Talent Management System. Talent Slate will soon be available for tablets running the Android operating system.

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1.About HRoot China Human ADP reports Q1 Fiscal 2013 results *** Resources Service Industry Market Watch 2012 (Nov. 1, 2012, ROSELAND, N.J., /GLOBE NEWSWIRE/) -- Automatic Data Processing, Inc. (Nasdaq:ADP) reported revenue growth 2.Laws and Policies of 5%, 3% organic, to $2.6 billion for the first fiscal quarter ended September 30, 3.Industry Trends 2012, Carlos A. Rodriguez, president and Recruitment Trends chief executive officer, announced today. Institutional and Personnel Changes Pretax earnings increased 2%, pretax margin Lastest Business Development declined 50 basis points, and net earnings Financial Status increased 1% on a higher effective tax rate Research Report compared with a year ago. Diluted earnings Awards & Honours per share from continuing operations of $0.62 SThree boss Clements leads £1.1m increased 2% from $0.61 a year ago on fewer investment in analytics firm cube19 ** shares outstanding. Through October 26, 4.Market Events 2012 ADP acquired 3.7 million shares of its (Nov. 1, 2012, London, /recruiter.co.uk/) stock for treasury at a cost of $215 million. Russell Clements (left), the chief executive Cash and marketable securities were $1.7 5.Contracting Information of white collar recruiter SThree, has joined billion at September 30, 2012. the board of recruitment analytics and Commenting on the results, Mr. Rodriguez intelligence firm cube19 as non-executive said, "ADP's first quarter results were in-line 6.Others chairman, having led a group of private with our expectations. Each of our business investors raising £1.1m for the business’s segments performed very well driving solid 7.Appendix 1: Ranking growth. revenue growth and pretax margin expansion He is joined on the board by recruitment excluding acquisitions. I am particularly industry veteran Graham Palfery-Smith, pleased with the 15% worldwide new business 8.Appendix 2: who also sits on the board of recruitment sales growth in Employer Services and PEO Global Ranking of Websites Traffic customer relationship management tool Services where strong sales execution and ebsta and Ian Temple, chairman of recruiter gains in productivity continued. We also saw Hydrogen. Temple and Palfery-Smith are continued strength in growth in the number of also among the other investors. The sum employees on our clients' payrolls, and client raised is in addition to a substantial amount revenue retention is solid, even though down of seed capital provided by McGuire himself. from a year ago. As previously reported by Recruiter, cube19 was launched by entrepreneur Dan McGuire, formerly managing director of multi-posting and CV search software firm Broadbean Technology, in May. The cloud- based business intelligence and predictive analytics system was heralded as one of UK recruitment technology’s Game Changersin the October edition of the magazine.

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1.About HRoot China Human Glassdoor raises $20 m amid significant international community growth *** Resources Service Industry Market Watch 2012 (Nov. 1, 2012) Glassdoor is making significant traction to help push the employment industry forward. In the past 2.Laws and Policies 12 months, Glassdoor has been growing at a rapid rate as we now welcome more than 3.Industry Trends 14 million members – up from one million Recruitment Trends in June 2011. We also now have 3 million Institutional and Personnel Changes approved company reviews, salary reports, Lastest Business Development CEO approval ratings, interview questions Financial Status and reviews, plus office photos for more than Research Report 220,000 companies in 190 countries – up Awards & Honours from 3,000 pieces of employee-generated content for 250 companies just four years ago. In addition, in less than two years, we have forged partnerships with more than 800 4.Market Events companies, from AT&T to HP to UPS, to help drive their employment branding and recruiting efforts. Glassdoor is only just starting to scratch the surface for the opportunity we see in jobs and 5.Contracting Information employment globally. As we embark on the next phase of Glassdoor, I am pleased to announce that we have secured an additional $20 million in venture capital financing. This latest round, led by DAG Ventures with participation from existing investors Benchmark Capital, Sutter 6.Others Hill Ventures and Battery Ventures, will help us to grow internationally and build out more resources to better serve job seekers, employees, employers and all those involved in the jobs 7.Appendix 1: Ranking space.

Marsh & McLennan quarterly profit surges by 85% *** 8.Appendix 2: Global Ranking of Websites Traffic (Nov. 6, 2012, /MarketWatch.com/) Marsh & McLennan third- quarter profit jumped 85% as revenue edged up and the insurance brokerage benefited from a comparison with a year-earlier period that included a loss related to the early extinguishment of debt. The company's insurance and consulting businesses have been a continued source of strength for Marsh & McLennan, as have a series of acquisitions that have given a boost to the firm's revenue. Chief Executive Brian Duperreault said Tuesday that the company's "underlying revenue grew across all geographies, reflecting solid client revenue retention rates and continued new business development." Marsh posted a profit of $241 million, or 44 cents a share, compared with a profit of $130 million, or 24 cents a share, a year earlier. The most recent quarter included an investment loss of $4 million. The prior year's period included $72 million of expense, or about nine cents a share, related to the early extinguishment of debt. Excluding one-time items, earnings were 39 cents a share in the most recent period.

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1.About HRoot China Human issues Q1 result *** Resources Service Industry Market Watch 2012 (Nov. 6, 2012, NEW YORK--BUSINESS WIRE)-- Towers Watson (NYSE, NASDAQ: TW), a leading global professional services company, today 2.Laws and Policies announced financial results for the first quarter of fiscal year 2013, which ended September 30, 3.Industry Trends 2012. For the first time, these results include Recruitment Trends a full quarter for Exchange Solutions, a new Institutional and Personnel Changes reportable segment that was created by the Lastest Business Development acquisition of Extend Health on May 29, 2012. Financial Status Exchange Solutions’ economic model drives Research Report very different seasonality of financial results than Awards & Honours the general consulting and brokerage business and will impact the year over year comparisons. The Exchange Solutions business will incur significant costs in the first half of the fiscal year to enroll new members, while commission 4.Market Events revenues will be recognized over the annual policy period. Most policies have an effective date of January 1. Total revenues were $834 million for the quarter, an increase of 3% (5% constant currency) 5.Contracting Information from $810 million for the first quarter of fiscal 2012. On an organic basis, which excludes the impact of changes in foreign currency exchange rates, acquisitions and divestitures, revenues increased 3% from the prior-year first quarter. 6.Others Adjusted EBITDA for the first quarter of fiscal 2013 was $150 million, or 17.9% of revenues, a decrease from $162 million, or 19.9% of revenues, for the prior-year first quarter. The decrease 7.Appendix 1: Ranking was driven in large part by the business cycle of Exchange Solutions. Adjusted EBITDA excludes transaction and integration expenses and non-cash stock-based compensation arising from the merger and acquisition activity. 8.Appendix 2: Global Ranking of Websites Traffic 51job announces Q3 2012 results ***

(Nov. 7, 2012, SHANGHAI, /PRNewswire via COMTEX/) -- 51job, Inc. (Nasdaq: JOBS), a leading provider of integrated human resource services in China, announced today its unaudited financial results for the third quarter of 2012 ended September 30, 2012. Third Quarter 2012 Financial Highlights: Total revenues increased 8.9% over Q3 2011 to RMB373.7 million (US$59.5 million), exceeding the Company's guidance. Online recruitment services revenues increased 13.1% over Q3 2011 to RMB240.6 million (US$38.3 million) Gross margin was 72.5% compared with 72.4% in Q3 2011 Income from operations increased 4.3% over Q3 2011 to RMB117.0 million (US$18.6 million) Fully diluted earnings per common share were RMB1.91 (US$0.61 per ADS) Excluding share-based compensation expense and gain from foreign currency translation as well as their related tax impact, non-GAAP adjusted fully diluted earnings per common share were RMB2.13 (US$0.68 per ADS), exceeding the Company's guidance.Cash and short-term investments increased to RMB2,341.0 million (US$372.5 million) as of September 30, 2012.

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1.About HRoot China Human Monster Worldwide swings to Q3 ChinaHR market share down in Q3, Resources Service Industry Market loss, seeks to sales of China unit ***** revenue ***** Watch 2012 (Nov. 8, 2012, New (Nov. 9, 2012, Beijing, /meigu.com/) Data York, /wall street show that the revenue of ChinaHR was only 2.Laws and Policies journal/) Monster 14% of the 51Jobs, one of its rival online Worldwide Inc. recruiters. A few days ago, 51Jobs announced 3.Industry Trends (MWW) unveiled its third quarter results, showing that its Recruitment Trends plans to restructure quarterly revenue was RMB373.7 million Institutional and Personnel Changes its operations, ($59.5 million), a year-on-year growth of 8.9%, Lastest Business Development including pursing a exceeding the company's expectations; its net Financial Status sale of its ChinaHR profit of RMB112.9 million ($18 million) posted Research Report business, as the a year-on-year increase of 15.8 %. “ChinaHR’s Awards & Honours jobs-search company also reported swinging market share has been on the decline. " said to a third-quarter loss amid a big asset write- iResearch analyst Zhang Jing, “in the online down. The company's is aiming for annual recruitment industry, 51Jobs, Zhaopin and 4.Market Events savings of about $130 million. Monster also ChinaHR are the top three players, among anticipates restructuring related charges of which 51Jobs has the largest market share. $50 million to $60 million, most of which are " The gap between the three gradually 5.Contracting Information anticipated in the fourth quarter. widened, the market shares of Zhaopin After getting hit by a slowdown in new and 51Jobs keep gradually going up, while business in 2011, Monster early this year ChinaHR’s share kept dwindling." ChinaHR 6.Others unveiled streamlining plans that included job recently issued a statement confirmed its cuts and consolidation of some operations. news of potential sales, but said that “Monster 7.Appendix 1: Ranking The company put itself up for sale at the end has always seeking a lot of measures to of February and hired advisers in March, improve its profitability. Looking for buyers but it has yet to strike a deal. Deal Reporter of ChinaHR does not mean that ChinaHR is 8.Appendix 2: said Friday that Monster called off talks with already sold, this simply means Monster is Global Ranking of Websites Traffic private equity firm Symphony Technology, actively pursuing every opportunity to promote sending its shares lower. the better development of ChinaHR. During Monster reported a loss of $194.2 million, this period, the business of ChinaHR will go or $1.75 a share, compared year-earlier on as usual. " earnings of $31.8 million, or 26 cents a share. The latest period included a $225 million write-down related to the ChinaHR business. The year-earlier period included a acquisition-related net gain of $17 million. Excluding items, earnings from continuing operations were down at nine cents from 16 cents. Revenue decreased 11% to $221.7 million. Monster in August had forecast per- share earnings of two cents to seven cents and a revenue decline between 6% and 12% from year-earlier levels.

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1.About HRoot China Human TeamHealth Holdings, Inc. to Present at Upcoming Investor Conferences *** Resources Service Industry Market Watch 2012 (Nov. 8, 2012, KNOXVILLE, Tenn., /PRNewswire/) -- TeamHealth Holdings, Inc. (NYSE: TMH), one of the largest suppliers of outsourced healthcare professional staffing services to hospitals and other healthcare providers in the United States, today announced that its management 2.Laws and Policies team will presenting at the Credit Suisse Healthcare Conference on November 14, 2012 and Piper Jaffray Healthcare Conference November 27. 3.Industry Trends Recruitment Trends Monster Worldwide, Inc. (MWW) releases Q4 earnings guidance *** Institutional and Personnel Changes Lastest Business Development (Nov.8, 2012, /sacbee.com/)Monster Worldwide, Inc. (MWW) Financial Status updated its fourth quarter earnings guidance on Thursday. Research Report The company provided EPS guidance of $0.05-0.10 for the Awards & Honours period, compared to the Thomson Reuters consensus EPS estimate of $0.05. A number of research firms have also recently commented on MWW. Analysts at UBS AG reiterated 4.Market Events a neutral rating on shares of Monster Worldwide in a research note to investors on Friday, September 28th. Analysts at Zacks upgraded shares of Monster Worldwide from a neutral rating to an outperform rating in a 5.Contracting Information research note to investors on Monday, August 13th. They now have a $8.00 price target on the stock. Monster Worldwide, Inc. (MWW) traded up 8.06% on Thursday, hitting $6.1701. Monster Worldwide, Inc. (MWW) has a 1-year low of $5.69 and a 1-year high of $10.40. The company 6.Others has a market cap of $689.7 million and a price-to-earnings ratio of 13.60.

7.Appendix 1: Ranking TeamHealth Holdings 3Q revenue up 21% ***

(November 13, 2012, Knoxville, Tenn./beckershospitalreview.com/) -Physician outsourcing firm 8.Appendix 2: TeamHealth's revenue in the third quarter of 2012 increased21.6 percent from $443.6 million in Global Ranking of Websites Traffic the third quarter of 2011 to $539.2 million. TeamHealth recorded $20.4 million in net income, a 33.3 percent jump from $15.3 million in the third quarter of 2011. Adjusted EBITDA increased 20.1 percent to $58.5 million. The company's third quarter profit rose due to growth drives, which included same contract, acquisitions and net contract growth. According to the release, acquisition growth was the largest component of TeamHealth's consolidated revenue growth as the recent acquisitions closed in the second half of 2011 through the third quarter of 2012 supported revenue and earnings growth.

ADP increases cash dividend 10%, marks 38th year of dividend increase *

(Nov. 13, 2012, ROSELAND, N.J., /GLOBE NEWSWIRE/) -- The board of directors of Automatic Data Processing, Inc. (Nasdaq:ADP) approved a 10% increase in the cash dividend to an annual rate of $1.74 per share, Carlos A. Rodriguez, chief executive officer, announced today. The new quarterly dividend of 43.5 cents per share compares with the previous quarterly dividend rate of 39.5 cents per share. This increased quarterly dividend will be distributed on January 1, 2013 to shareholders of record at December 14, 2012. The increased cash dividend marks the 38th consecutive year in which the company has raised its dividend.

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1.About HRoot China Human Oracle gets a piece of PaaS with Engine Yard investment *** Resources Service Industry Market Watch 2012 (Nov. 13, 2012, /gigaom.com/) Oracle, which for the past year or so has proclaimed itself a cloud company, now has at least part of a Platform as a Service story. It’s made an investment– the amount was undisclosed — in Engine Yard, a PaaS provider that supports Ruby, Node.js and PHP. 2.Laws and Policies Oracle — especially since its acquisitions of BEA Systems and Sun Microsystems — has become a very big Java player. Engine Yard has long been a rumored acquisition targetespecially since 3.Industry Trends Salesforce.com bought Heroku in 2010, starting a sort of run on PaaS companies. Recruitment Trends The investment was disclosed in a blog postby Engine Yard CEO John Dillonwho is no stranger to Institutional and Personnel Changes Oracle. He was CEO of Hyperion, an analytics company Oracle acquired in 2007 for $3.3 billion. Lastest Business Development Before that, he was a regional manager at Oracle itself. Financial Status In a statement, Thomas Kurian, the executive VP who runs Oracle’s development tools and Research Report middleware efforts, said the company will integrate Engine Yard’ s platform into “the Oracle Cloud” Awards & Honours to extend Oracle’s web application development capabilities.

Paychex Downgraded by Credit Suisse (PAYX) ** 4.Market Events (Nov. 15, 2012, /dividend.com/) Credit Suisse has downgraded outsourcing solutions company, Paychex, Inc. to “Neutral” on Thursday.The firm has downgraded the company from an 5.Contracting Information “Outperform” to “Neutral,” and has lowered its price target from $36 to $35. This price target suggests a 9.8% increase over the stock’s current price of $31.56. An analyst from the firm commented, “we downgrade PAYX to Neutral from Outperform and 6.Others are trimming our target price to $35 from $36. While we are constructive on PAYX’s business model and its strong FCF generation, we see downside risk to our estimates, given a lackluster 7.Appendix 1: Ranking environment for new business formation in the United States. With prospects for growth acceleration limited, and the shares trading at 19 times our FY2014E EPS, we prefer to move to the sidelines.” 8.Appendix 2: Global Ranking of Websites Traffic Industrial and Commercial Bank of China joins Randstad’s long-term loan program ****

(Nov. 21, 2012, London, /Reuters/) -- The Industrial and Commercial Bank of China has joined the syndicated loan program of the Dutch recruiter Randstad, whose agreed total amount in July 2011 was 1.3 billion euros. The loan will follow a syndicated loan of 1.755 billion euros upon the latter’s maturity in May 2013. The total amount of long-term loans hit 1.42 billion euros, and most of which is due to mature in 2017. Randstad said the refinancing of the existing loan of about 450 million euros would be very helpful. The company is currently negotiating with several banks, hoping the remaining amount of long-term loan can be secured with similar conditions. The goal is to secure funds of €200 million, with an average maturity life of about two years. Randstad said in September, that €1 billion of its long-term loans have received extension, and ten of the 13 participating banks have agreed to extend the loan maturity date by one year. Therefore, loans totaling 300 million euros will mature in 2016, and the loan of another one billion euros will be due in 2017. Randstad’s financing program was originally started by ABN Amro, BNP Paribas, BofA Merrill Lynch, Bank of Tokyo-Mitsubishi UFJ, Commerzbank, ING Bank, and Svenska Handelsbanken, and it was led by CIC, KBC Bank and Mizuho Corporate Bank, and organized by the Banque LBLux, Barclays and Credit Lyonnais.

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1.About HRoot China Human Insperity announces commencement Resources Service Industry Market of $50 million modified Dutch auction Watch 2012 tender Offer for its common stock and special cash dividend ** 2.Laws and Policies (Nov 26, 2012 HOUSTON, /BUSINESS WIRE/) -- Insperity, Inc. , a leading 3.Industry Trends provider of human resources and business Recruitment Trends performance solutions for America's best Institutional and Personnel Changes businesses, today announced that it is Lastest Business Development commencing a modified "Dutch auction" Financial Status tender offer to repurchase shares of its Research Report common stock up to an aggregate purchase Bank of America reiterated Neutral Awards & Honours price of $50 million. Additionally, Insperity announced today that its board of directors rating on ManpowerGroup ** has declared a special cash dividend of $1.00 (Nov. 29, 2012, NEW YORK)The Bank per share of common stock. The tender offer 4.Market Events of America reiterated its Neutral rating and special dividend are expected to return on ManpowerGroup (NYSE: MAN[FREE to stockholders approximately $76 million in Stock Trend Analysis]) but raised its price 5.Contracting Information 2012. objective from $42 to $43. Bank of America commented, "Changes to payroll taxes are TheStreet upgrades the stock of 6.Others expected to enhance gross margin in France KForce * (27% of revenue) by 126bp relative to our previous forecast. We assume that MAN will (Nov. 27, NEW YORK, /TheStreet/) -- Kforce 7.Appendix 1: Ranking be able to retain half of this tax benefit, with (Nasdaq:KFRC) has been upgraded by the other half passed along to clients in the TheStreet Ratings from sell to hold. The form of lower bill rates. As a result, we are 8.Appendix 2: company's strengths can be seen in multiple lowering our revenue forecast slightly but Global Ranking of Websites Traffic areas, such as its revenue growth, largely increasing gross and operating margins by solid financial position with reasonable debt 19bps for MAN overall in 2013 and 2014. This levels by most measures and good cash yields a 9% increase to 2013E and 2014E flow from operations. However, as a counter EPS. We do not believe the payroll tax benefit to these strengths, we also find weaknesses is reflected in consensus ($2.87 for 2013)." including disappointing return on equity and poor profit margins.

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1.About HRoot China Human SThree on course, Harvey Nash ahead Resources Service Industry Market of expectations ** Watch 2012 Recruitment group SThree has announced full- year profits should meet expectations, while 2.Laws and Policies Harvey Nash had announced it is trading ahead of management expectations. 3.Industry Trends In its trading update for the financial year ending 25 Recruitment Trends November 2012, SThree says it expects full-year Institutional and Personnel Changes SThree to update on fourth-quarter profits to be £25m, in line with market consensus Lastest Business Development trading ** expectations. Group gross profit grew 8% year on Financial Status year to £205.4m, with contract gross profit up 11%, Research Report (Nov. 29, 2012, LONDON, /SHARECAST/) and permanent gross profit rising by 6%. Awards & Honours - Looking at the calendar, Friday is looking The same statement also announced that the pretty quiet on the corporate front with a retirement of chief executive Russell Clements, few small-cap stocks scheduled for trading which had previously been slated to take place 4.Market Events statements and results. Among these is following next April’s AGM, will now happen on 1 recruitment agency SThree which is due January. to give an update on trading in the fourth In its interim management statement covering 5.Contracting Information quarter of its financial year (ended November the period from 1 August 2012 to 29 November 25th). 2012, Harvey Nash says it has traded “ahead of Management expectations mainly driven by 6.Others The company reported in September that gross group profits were up 6% year-on-year increased revenues and profits in the UK and on a constant currency basis in the third Ireland, temporary and contract recruitment in 7.Appendix 1: Ranking quarter (three months to August 26th), down Northern Europe, and an improving result from from the 9% growth in the second quarter Asia”. and 15% growth in the first. Revenue and gross profit for the quarter ended 8.Appendix 2: The Contract side of the business was 31 October 2012 increased by 10% and 5% Global Ranking of Websites Traffic driving growth with a 10% increase, respectively compared to the same period in 2011, compared with Permanent gross profit which with profit before tax 3% ahead of the previous rose 2%. year. For a full round-up of the mixed fortunes for The group seems reasonably equally listed UK recruitment companies in 2012. balanced between Contract and Permanent placements, with both divisions producing GBP25.6m in gross profit each in the third quarter. Meanwhile, international businesses grew profits by 13%, compared with the UK & Ireland division which reported a 6% decline. The company's Chief Executive Russell Clements said that it had "traded satisfactorily" in the third quarter given the difficult macro-economic backdrop. Investec said in September following the third-quarter statement that it expects full- year revenue to rise from GBP195.5m last year to 209m this year, with profit before tax falling from GBP30.3m to GBP25m.

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1.About HRoot China Human Equity Brief reiterates Monster Worldwide rating ** Resources Service Industry Market Watch 2012 (Nov. 30, 2012, /Reuters/) A number of stocks were upgraded and downgraded by equities research analysts today, as reported by Analyst Ratings Network (http://bit.ly/equitybriefdaily) and Equity Brief. 2.Laws and Policies Zacks reiterated its outperform rating on shares of Monster Worldwide, Inc. (MWW). They have a $6.50 price target on the stock. Zacks' analyst wrote, "Earnings estimates have moved 3.Industry Trends up significantly after the company reported better-than-expected results for the third quarter of Recruitment Trends 2012 Monster announced a series of restructuring actions in order to focus on its core business Institutional and Personnel Changes and improve its cost structure. These initiatives are aimed at boosting profitability and cash Lastest Business Development flow. The restructuring actions include the sale of the ChinaHR business and curtailing losses Financial Status in developing markets. On the other hand, Monster is currently reviewing strategic alternatives Research Report to maximize shareholder value, which includes the possible divestiture of the company. We Awards & Honours believe the shares have already hit an all-time low and a gradual recovery hereafter is on the cards. Thus, we maintain our Outperform recommendation on the stock."

4.Market Events Billionaire SAP Cofounder Hasso Plattner to sell $155 million worth of shares ***

Enterprise software company SAP is in the midst of a big successful, makeover, moving into 5.Contracting Information cloud, mobile and seeing Hana, its in-memory database, become the fastest-growing product in the company's history. At around $78, shares are trading near an all-time high, prices SAP hasn't seen since before 6.Others the collapse of Internet bubble in 2000. Cofounder and chairman Hasso Plattner has decided to cash in, a little. He's selling about 7.Appendix 1: Ranking $155 million worth of his stake (€120 million), Reuters' Harro ten Wolde reports. But he's being careful that he doesn't flood the market with his shares and lower the price. He'll only sell off $13 million a month until he's sold the whole batch. 8.Appendix 2: Even once he's sold his shares, it won't affect Plattner's stake much. He is SAP's largest Global Ranking of Websites Traffic shareholder with a stake of 9.89% of the company. Before this sale, he held 121.49 million shares, worth over $9 billion, Reuters says.

Hasso Plattner, co-founder of SAP

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1.About HRoot China Human Employee feel stressed from work, career development and achievement *** Resources Service Industry Market Watch 2012 (Nov. 1, 2012, /China News/) CIIC TechWit EAP consulting published the report at the Ninth EAP annual conference. The report shows that the top three largest g issues employees call the support hotline are job stress, work relationships, and career planning. 2.Laws and Policies CIIC TechEAP senior project director Shi Houjin said, the various work environment changes nowadays show that the work itself has caused greater pressure on staff. Generally, the 3.Industry Trends pressure has impact on the physiological and psychological health status of individuals, and Recruitment Trends has negative impact on staff satisfaction on all aspects of the organizations. Surprisingly, the Institutional and Personnel Changes survey data also shows that the satisfaction rate of the employees of the organizations has not Lastest Business Development decreased. Financial Status The annual EAP conference focuses on psychological stress and coping styles of employees Research Report in the context of corporate change as well as employees' psychological crisis prevention and Awards & Honours intervention strategies. Many experienced EAP industry experts and all walks of life business managers were invited to participate in this event.

4.Market Events Small Businesses standing pat awaiting election and fiscal cliff resolution, according to Insperity Survey ***

5.Contracting Information Nov. 1, 2012, Small business owners are awaiting encouraging economic signs that justify increased business activity, according to the most recent Business Confidence Survey released today by Insperity, Inc. , a leading provider of human resources and business 6.Others performance solutions for America's best businesses. In support of this status quo position, when asked how they are managing the number of company employees, 28 percent said they 7.Appendix 1: Ranking are adding new positions, unchanged from the last quarter; 63 percent are maintaining current staffing levels, versus 65 percent in July; and 9 percent are laying off employees, up from 7 percent in the prior quarter. Insperity also announced compensation metrics from its base of 8.Appendix 2: more than 5,700 small and medium-sized Workforce Optimization(TM)clients. Compared to Global Ranking of Websites Traffic the 2011 third quarter data, average compensation is up 1.6 percent, and bonuses are up 0.4 percent. Average commissions received by worksite employees reflected an increase of 1.6 percent versus a 5.2 percent increase in the second quarter of 2012. Overtime pay is still low at 9.5 percent of regular pay, under the 10 percent level that generally indicates a need for additional employees, but up from 9.3 percent last quarter and 8.6 percent in the first quarter of 2012.

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1.About HRoot China Human Towers Watson: Money manager AUM growth takes a step back *** Resources Service Industry Market Watch 2012 (Nov. 1, 2012, /pionline.com/) --Total assets under management of the world's largest 500 managers fell 2.5% in 2011 to $63.1 trillion, and have yet to reach their pre-crisis level, according to the annual Pensions & Investments/Towers Watson World 500 ranking. Last 2.Laws and Policies year's total AUM stood more than 9% below 2007's level when the largest 500 managers managed $69.4 trillion, and just shy of the $64 trillion total recorded in 2006. In 2011, “a lot 3.Industry Trends was driven by market movements, with extreme differences between equities and bonds,” said Recruitment Trends Craig Baker, global head of research at Towers Watson & Co. in Reigate, England. “Bonds Institutional and Personnel Changes were up ... whereas equities were down, so anyone (managing) a lot in bonds would have Lastest Business Development done better than anyone with a lot of equities in terms of assets under management,” he Financial Status added. Research Report The Standard & Poor's 500 stayed relatively flat in 2011, but the MSCI World index posted an Awards & Honours 8% loss and the FTSE 100 declined by 6%. Emerging markets fared worse, with the MSCI Emerging Markets index dropping 20% for the 12 months ended Dec. 31. In comparison, the Barclays Capital Aggregate Bond index was up 7%. 4.Market Events Bigger was not necessarily better in 2011, with the top 20 managers reversing the annual growth Total assets managed by the top 500 managers 5.Contracting Information In U.S. billions,by manager domicile trend from the previous two years in which they

Other $69,420 outpaced the overall top 500 managers. In 2011, the $3,144 Japan $64,710 $63,744 $63,090 $61,964 $3,292 Europe $2,469 $4,421 $3,347 3,032 aggregate AUM of the top 20 managers declined by North America $4,114 $30,288 $4,963 $53,629 $53,356 $4,300 $5,278 $28,714 $1,662 $2,426 $22,935 6.Others $48,824 $24,075 $21,323 7.2% compared with the previous year. $1,711 $3,710 $4,290 $43,334 $23,902 $1,679 $3,970 $22,745 $21,754 The reshuffling among the top 10 managers in 2011 $35,179 $35,477 $4,383 $1.136 $1,171 $18,250 $4,019 $4,011 $33,520 $33,143 $31,537 was one of the most dramatic in years, although $14,337 $14,558 $30,557 $28,447

7.Appendix 1: Ranking $24,355 $23,895 $21,389 BlackRock (BLK) Inc. (BLK) was still the runaway $19,022 $15,685 $15,737 leader for the third consecutive year with 43% more AUM than its next competitor. BlackRock's AUM 8.Appendix 2: 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Global Ranking of Websites Traffic declined 1.3% to $3.51 trillion in AUM, about $2 trillion of which was managed in passive strategies.

Right Management: 40% job seekers plan to switch industry ***

(Nov. 7, 2012, PHILADELPHIA) – As many as two in five job seekers end up switching industries or functions when they land a new position, according to Right Management, the talent and career management expert within ManpowerGroup.RightManagement reviewed data on more nearly 35,000 individuals throughout North America who since 2010 received outplacement services and obtained a new position. Of the more than 7,333 laid-off employees, for instance, who benefited from the firm’s job search programs and found new employment during the first nine months of 2012, 42% changed industries and 40% changed job function, and in some cases it was probably both. The 2012 data, moreover, are virtually the same as in the prior two years.“It’s no surprise that so many people are able to change industries, since many competencies or skills are readily transferable, particularly for people from functions such as IT, finance, marketing and human resources,” said Monika Morrow, Senior Vice President of Career Management for Right Management, which provides talent, outplacement and career services to Fortune 500 companies. “That so many seem to switch job function is more surprising. It may be that the data tilt toward the junior or middle level and that changing function is less common for executives.”

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1.About HRoot China Human Most American employers to continue offering health benefits: Survey * Resources Service Industry Market Watch 2012 (Nov. 7, 2012, Chicago, /workforce.com/) Most employers are planning to continue offering health benefits for their employees even as the Patient Protection and Affordable Care Act is fully implemented over the next five years, according to a survey by the Midwest Business 2.Laws and Policies Group on Health. Out of 111 Midwestern employers surveyed in August, only 8 percent said they intend to drop health care coverage for active employees in 2018, when the last of 3.Industry Trends the federal health care reform act's provisions are expected to take effect, according to the Recruitment Trends Chicago-based business group's report. Five percent said they planned to drop coverage in Institutional and Personnel Changes 2016, and 2 percent said they would likely do it in 2015. Lastest Business Development Nearly three quarters (70 percent) of the employers surveyed said they intended to maintain Financial Status their established benefit strategy through 2013, while 16 percent said they planned to make Research Report significant changes next year to their benefit design and strategy in response to the reform law. Awards & Honours The other 14 percent said they were waiting for more guidance on the act's final regulations before making a decision.

4.Market Events Right Management: Little consensus on talent management strategy **

(Nov. 8, 2012, PHILADELPHIA, /PRNewswire/) -- Only 5.Contracting Information 12% of major organizations have a fully implemented talent management strategy, according to a survey of 537 U.S. companies by Right Management, the talent and career 6.Others management expert within ManpowerGroup. The survey found that little consensus has developed 7.Appendix 1: Ranking regarding talent management strategy. Twenty-five percent said they have created such a strategy but face challenges with its implementation. Similarly, 7% reported 8.Appendix 2: having a strategy but described it as merely a statement Global Ranking of Websites Traffic of objectives and/or philosophy. The largest group (44%) reported that they have a series of separate HR processes which are not integrated as a true talent management strategy. Twelve percent admit to not having any strategy at all.

Report shows rise in permanent jobs in UK **

(Nov. 8, 2012, UK, /ft.com/) Permanent appointments have increased for the first time since May in the latest sign of buoyancy in the UK jobs market, a survey of 400 recruitment companies has found. The findings by the Recruitment and Employment Confederation and KPMG underline the extent to which evidence from the labor market is defying other signs of economic gloom. Surveys of the manufacturing, construction and service sectors in the past week have pointed to worsening business conditions, and industrial production has taken a tumble. But the REC/ KPMG Report on Jobs found that not only did permanent jobs rise in October, they did so at the fastest rate for 17 months. Hiring of temporary staff also accelerated to an 18-month high and there was the sharpest rise in vacancies since June 2011. Nursing, medical and care staff were most in demand.

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1.About HRoot China Human Hay: British workers say companies Resources Service Industry Market are stuck in the slow lane ** Watch 2012 (Nov. 9, 2012, London, /freshbusinessthinking. com/)Against a backdrop of slow economic 2.Laws and Policies growth, UK workers suggest that businesses need to kick decision-making up a gear, 3.Industry Trends according to new employee research from Recruitment Trends management consultancy, Hay Group. Institutional and Personnel Changes Fifty-five per cent of UK employees report Lastest Business Development that their organisations are unable to make Financial Status timely decisions, while a further two fifths (41 Korn/Ferry study finds agility most Research Report per cent) say that decisions are not made at important quality in marketers *** Awards & Honours the appropriate level. (Nov. 9, 2012, Los Angeles Agility is the most In addition, more than a third (37 per cent) important attribute senior executives consider of British workers indicate that their firms when promoting marketing executives, cannot respond flexibly to the changing 4.Market Events according to a new study by executive business environment. recruitment firm International. Hay Group’s Decisiveness Index reveals The study was based on an online survey 5.Contracting Information employees’ perceptions of the speed of of more than 125 global senior executives decision-making in companies across the in October. When asked, “What is the most UK, and their ability to handle change 6.Others important attribute that you consider when effectively. promoting senior marketing executives,” The research uses data from Hay Group’s the top response was the ability to leverage global employee opinion database, based 7.Appendix 1: Ranking their experience to succeed in new situations on 5.5 million employees — including senior (learning agility), cited by 61% of executives. management — from across the world. The second most important attribute was 8.Appendix 2: Jon Dymond, director at Hay Group, leadership and cross-functional skills (34%), Global Ranking of Websites Traffic comments: “The speed at which companies followed by years of relevant/functional make decisions and how they respond to experience (4%) and education (1%). Korn market challenges are matters of business Ferry also asked senior executives how agility. they currently identify high-potential senior marketing talent in their organizations. The top response was looking to employees with strong results and leadership capabilities (67%); followed by comprehensive assessment methodologies that include testing on scenario planning and solving problems in unique ways (19%); employees with strong results in sales and operations (8%); and current job openings (6%).

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1.About HRoot China Human HR Magazine: Employee engagement can deliver £26 million growth in UK *** Resources Service Industry Market Watch 2012 (Nov. 12, 2012, London, /HR Magazine) It’s confirmed: employee engagement drives performance but to deliver £26 million growth by better engaging staff, large companies need to share their expertise with small firms, Serco HR director Geoff Lloyd said today as the 2.Laws and Policies Engage for Success Task Force launched its evidence report. Lloyd, a member of the Task Force established following the 2009 publication of the MacLeod 3.Industry Trends report into engagement, said the new report – Employee Engagement – the evidence – shows Recruitment Trends organisations with high engagement levels outperform their low engagement counterparts in Institutional and Personnel Changes both private industry and in public service. It also shows engaged organisations report lower Lastest Business Development staff absence, lower turnover, fewer accidents and are linked to increased employee wellbeing. Financial Status Leaders from private, public and third sector organisations came together this morning in Research Report London to launch this latest evidence about the effectiveness of employee engagement, Awards & Honours presented by the Engage for Success Task Force. The task force stated that the UK is missing out on the full capability of 20 million workers because they are not actively engaged with their jobs and their employers. 4.Market Events Paychex Survey Question Shows Small Businesses Influenced How People Voted in the 2012 Election 5.Contracting Information (Nov. 13, 2012, ROCHESTER, N.Y.--/BUSINESS WIRE/)-- Paychex, Inc., a leading provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized 6.Others businesses, today released the results of a survey question that was included in a post-election survey of people who voted in the 2012 election. The survey was conducted by Heart+Mind 7.Appendix 1: Ranking Strategies on November 6 and 7. Paychex asked voters how much their vote was influenced by the role of small businesses when it comes to creating jobs and growing the economy. Of the 1,007 respondents, 63 8.Appendix 2: percent said it significantly or somewhat influenced their decision and 37 percent said it had Global Ranking of Websites Traffic little or no influence on their decision.

HayGroup: Oman salaries to rise 5% in 2013 *

(Nov.13, 2012, /muscatdaily.com/) Salaries in the sultanate are expected to rise by five per cent in 2013 against a predicted inflation rate of four per cent, according to management HayGroup. Launching its annual compensation and benefits report for Oman at the Grand Hyatt Muscat on Sunday, Harish Bhatia, HayGroup unit manager for the Middle East, said that the average salary increase in 2012 was 3.9 per cent, down from the 2011 figure of 6.2 per cent. In this year's survey, HayGroup collected information from 35,500 employees of 106 organisations in the sultanate. Bhatia, who worked on the report, said that the rise in salaries over the last 12 months has predominantly taken the form of an increment on basic salary which rose 5.7 per cent on average.

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1.About HRoot China Human HayGroup: A quarter of British employees plotting their next move ** Resources Service Industry Market Watch 2012 (Nov. 13, 2012, London, /www.wsandb. co.uk/) Over a third of British employees feel disengaged and almost a quarter are 2.Laws and Policies planning to leave their employer in the next two years, a Hay Group study reveals. 3.Industry Trends The survey found that while 70% of Recruitment Trends employees would work beyond the brief Institutional and Personnel Changes for their employer, almost half reported Lastest Business Development significant barriers to performing their job Financial Status well. Hay Group head of insight for Europe Research Report Ben Hubbard said UK firms were wasting Awards & Honours a valuable opportunity to unlock the full productivity of their workforce. “At such a crucial time for the economy, companies 4.Market Events need to provide the vision, leadership and support to maximise staff engagement and minimise barriers to productivity.” The research comes as business leaders, including many in the FTSE100, have been pushing 5.Contracting Information for greater engagement at work. In a letter to The Times, they linked employee engagement to the wider economic picture, arguing employee engagement was good for UK growth. 6.Others The Culture Builders author Jane Sparrow, who writes on employee engagement, said employers needed to draw the right lessons from engagement surveys: “There is a risk that 7.Appendix 1: Ranking people see this kind of result and they say‘Right we need to do more engagement’. “Actually it is line managers that people stay for or leave for. Intuitively people know that but it is a lot harder and takes more time and effort. The easy option is to have a big engagement 8.Appendix 2: event.” Global Ranking of Websites Traffic Work-related stress caused 10 million lost working days last year, says HSE ***

(Nov. 14, 2012, /HR Magazine/) The HSE Annual Statistics Report found that a company, which employs someone suffering from work-related stress, would lose up to 24 days per case. The total number of working days lost has fallen over the past decade from an estimated 39.8 million in 2002 to 27 million now. The report also found that there are higher rates of work-related stress for women than men, higher rates for middle-aged workers (ages 35-54). The highest rates are in managerial and professional occupations. In 2011/2012 there was an estimated 212,000 injuries reported that caused workers to be off for a 3-day period. The report claims that workplace injuries and ill health cost society an estimated £13.4 billion last year.

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1.About HRoot China Human UK unemployment rate falls ** Resources Service Industry Market Watch 2012 (Nov. 15, 2012, /HR magazine/) The UK unemployment rate falls to 2.51 million, down 49,000 in the three months to September and down 110,000 on last year. Unemployment fell 2.Laws and Policies by 49,000 to 2.51 million in the three months to September, taking the jobless rate to 7.8% from 7.9%. 3.Industry Trends Research figures also showed that the total pay (including Recruitment Trends bonuses) rose by 1.8% compared with July to September 2011. Institutional and Personnel Changes John Salt, director at recruitment website, totaljobs, said: Lastest Business Development "These figures paint the UK economic outlook in a positive light. Financial Status Following the rush to take staff on for the Olympics, the UK Research Report faced a potential autumnal lull in the jobs market. Awards & Honours "However it seems we're over the last hurdle for 2012, with temporary workers due to be hired in time for Christmas, the UK labour force will grow into the new year. It seems that the private sector's inability to pick up the 4.Market Events pieces has resulted in the public sector slowly starting to hire, which, alongside the continued increase in temporary and part-time workers, is helping to keep the UK economy afloat."

5.Contracting Information releases the third issue of "Human Capital Consulting Quarterly” ***

(Nov. 16, 2012, Shanghai) Deloitte Human Capital Consulting recently released the third issue 6.Others of Human Capital Consulting Quarterly” , which features five analysis articles, i.e., “Startup enterprises executive payment incentive design","On talent management of domestic PE 7.Appendix 1: Ranking firms”,"Optimizing human resources service model, speed up human resources strategy transformation","design and reinforce the organizational performance management system”, and “Critical elements of the integration of cross-border mergers and acquisitions of Chinese 8.Appendix 2: enterprises". The contributors are all Deloitte human capital consulting deputy directors Global Ranking of Websites Traffic orconsultants, showing Deloitte’s insight in all aspects of human resource management.

Catalyst Research: Unequal access to "hot jobs" obstructs US women's careers**

(Nov. 16, 2012, NEW YORK, /Reuters/) - Women around the globe are blocked from advancing in their careers because of unequal access to high visibility jobs and international experience, according to a new report. After graduate school, women start at lower level jobs than men and receive less pay, and the gender gap just gets wider as their careers progress, the study by non-profit group Catalyst showed. Catalyst's findings are based on online surveys of 1,660 high potential alumni who graduated from business school between 1996 and 2007. The graduates, both men and women, from Asia, Canada, Europe and the United States are part of a long-term study to understand career paths from the classroom to the boardroom and what is most likely to close the gender gap. The graduates surveyed in the study by Catalyst, which works to expand opportunities for women and businesses, were questioned about their career histories, number of direct reports, projects they worked on and their willingness to relocate abroad for a job.

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1.About HRoot China Human Robert Walters: Reduction in McKinsey Global Institute: Skilled Resources Service Industry Market commodity price affects recruitment * workers shortfall of 40m forecast *** Watch 2012 (Nov. 16, 2012, Sydney, / (Nov. 16, 2012, UK, /ft.com/) High-tech PRLEAP.COM/) Hiring of companies face a shortfall of some 40m 2.Laws and Policies mining and construction skilled workers by 2020, with businesses professionals decreased in based in China likely to be among the worst 3.Industry Trends quarter three, according to hit, according to a study by the McKinsey Recruitment Trends the latest Mining Job Market Global Institute. Institutional and Personnel Changes Update from specialist The institute – a research arm of the Lastest Business Development recruitment consultancy McKinsey strategy consultancy – says that Financial Status Robert Walters. The update manufacturing will be the sector of the global Research Report found the reduction in coal price, coupled economy that will be most severely affected. Awards & Honours with ongoing uncertainty in financial markets The specific difficulties that McKinsey impacted employment levels. The availability foresees for China indicates that the country of capital also affected the ability to operate – which took over from the US last year as 4.Market Events and proceed with projects. the world’s biggest manufacturing country However, hiring in the metals and oil by output – may have trouble continuing its and gas sectors continued, particularly for fast rate of expansion in this sector. Parts of 5.Contracting Information site based technical staff. The commodity manufacturing likely to suffer the most through prices in these areas remained steady the recruitment difficulties include the motor, and investment continued, particularly for medical equipment and aerospace sectors. 6.Others the gold producers, as demand for their The impact of the skills shortages in such commodity and its price remained high. industries is likely to worsen in the next 7.Appendix 1: Ranking Adam Harris, manager of mining recruitment few years, due to the failure by academic adds, "The mining sector encompasses more institutions to train enough people to high than commodities and there are signs the enough standards to keep pace with demand, 8.Appendix 2: industry will recover in early 2013. Although said James Manyika, a director of the Global Ranking of Websites Traffic the general media is reporting “the death of institute. coal and mining”, the industry is cyclical and “The extent of the skills deficit will be a huge will rebound. Project professionals who were constraint on the ability of many companies made redundant will be rehired, as will many to develop their businesses in the way they of the contractors who were let go from their want,” said Mr Manyika. site based roles. Confidence will return and In the McKinsey study, a high-skilled person we expect a good recovery." is defined as someone who has gained a The update also found that candidates with university degree or equivalent qualification – mine geology, geotechnical or engineering irrespective of discipline. specialisations remained in high demand However, the areas of expertise where during quarter three. The shortage of these employers are experiencing the worst people in the Australian market continued to problems in recruitment are in technical hinder many resource projects in the pipeline. subjects highly relevant to manufacturing and High quality global journalism requires other technology-based sectors including investment. Please share this article with mining, hospital services and engineering others using the link below, do not cut design. & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email [email protected] to buy additional rights.

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1.About HRoot China Human Towers Watson 2012 financial sector payroll survey result announced ** Resources Service Industry Market Watch 2012 (Nov. 20, 2012, Shanghai, /PR Newswire/) - Global professional services company Towers Watson recently released its result of financial and real estate industry payroll survey. It show that: With the loosening of relevant regulatory policy and the mixed industry trends of the 2.Laws and Policies financial industry, many industry functions are gradually fusing with each other. The financial enterprises are facing competition for talent that transcends their respective sub-sectors. And 3.Industry Trends the different level of payment of the same functions in the different sub-sectors no doubt makes Recruitment Trends talent attraction and retention more difficult. Towers Watson experts advise that to face the Institutional and Personnel Changes challenges of the management of mixed industries, we must strengthen the talent strategy of Lastest Business Development differentiation, develop targeted talent management program.according to the actual situation Financial Status of the different segments and scarcity of the talent and the difficulty in management. Research Report Awards & Honours Monster Worldwide: US retail industry shows signs of growth this holiday season ***

4.Market Events (Nov.26, New York, /4-traders.com/) With Black Friday behind us, Monster.com®, the worldwide leader in successfully connecting people to job opportunities and the flagship brand of Monster Worldwide, 5.Contracting Information Inc. (NYSE: MWW), celebrates Cyber Monday with its Retail Industry Report, a snapshot of online job postings from establishments selling retail goods, which indicates ten percent postings growth over the past 6.Others year, as employers ramp-up hiring activity during the holiday season. "While the economy is clearly in recovery mode, the past few months 7.Appendix 1: Ranking have shown signs of improved consumer confidence," says Charles Purdy, senior editor and career advice expert for Monster.com. "A stronger retail industry means more temporary holiday-season retail opportunities for job seekers. This is good news 8.Appendix 2: because a temporary opportunity can be a great resume builder, teach new skills, and provide Global Ranking of Websites Traffic networking opportunities. Plus, it can be a step to a full-time, permanent position: though a holiday-season job may end in January, that experience with the company can open the door when a new opportunity arises in the future." According to projections from the Bureau of Labor Statistics, the retail industry (including food services and drinking establishments) will add nearly 1.8 million jobs over the next decade. Monster data shows that there is a surplus of interested and qualified candidates for most retail roles, including retail, store management, and customer service. The pockets of talent appear to be located across the nation, with high volumes of relevant resumes found in California, Texas, Florida and New York, where populations are stronger and retail commerce is popular.

51job survey: Work-life balance a difficult issue **

According to the investigations conducted by the 51Job Forum, nearly half of people in the workplace find it difficult to achieve "work-life balance", and more than 30 percent of professionals said they can manage it for the time being but could not guarantee this after their promotion. The report released by 51job shows that 70.4% of males and 79.2% of females still face the dilemma of the conflict between a robust career and a cozy family. The majority of women think family comes first, as they think that the cause they work for cannot last long, while the family life are their own serious business.

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1.About HRoot China Human Right Management: U.S. and Canadian Employees continues worker discontent ** Resources Service Industry Market Watch 2012 (Nov. 27, 2012, PHILADELPHIA,-- /PRNewswire/) -- For the fourth year in a row most workers are expressing their intention to seek new employment elsewhere, according to a new poll of more than 700 U.S. employees by Right Management, the talent and career management 2.Laws and Policies expert within ManpowerGroup. Eighty-six percent of the employees polled said they plan to actively look for a new position in 3.Industry Trends 2013; another 8% said they may do so and are already networking. Only 5% intend to stay in Recruitment Trends their current position, according to the survey. The new findings are remarkably similar to those Institutional and Personnel Changes of the past two years. Lastest Business Development Do you plan to pursue new job opportunities in 2013? Financial Status 2012 2011 2010 2009 Research Report Yes, I intend to actively seek a new position 86% 84% 84% 60% Awards & Honours Maybe, so I'm networking. 8% 9% 8% 21% Not likely, but I've updated my resume. 1% 2% 3% 6% No, I intend to stay in current position. 5% 5% 5% 13% 4.Market Events "At a minimum, the survey findings are a sign of considerable job dissatisfaction throughout North America," said Owen J. Sullivan, Right Management CEO and President of 5.Contracting Information ManpowerGroup Specialty Brands. "The constant drumbeat of downsizing coupled with the expectation to do more with less has put an added amount of stress on workers. Ongoing 6.Others economic uncertainty and volatility around job growth and job security have warranted the exploration of new positions. This kind of frustration may not be unusual, even in a strong job market. But the levels of discontent we're now finding have to be without precedent." 7.Appendix 1: Ranking Sullivan explained that the survey findings should be seen as a way to gauge worker satisfaction as well as job commitment … a barometer of sorts. "Now that we have a few years of consistent longitudinal data, we're confident that our data are reliable. What we're finding is 8.Appendix 2: what behavioral psychologists call 'flight cognition,' a wish to depart a situation, not necessarily Global Ranking of Websites Traffic an indicator of actual employee turnover. Nevertheless, when more than four out of five workers seem so unhappy it ought to concern top management." Right Management surveyed 760 employees in the U.S. and Canada via an online poll that ran from October 15 to November 15, 2012.

Hay Group: Physician pay increases will rise slightly in 2013 *

(Nov 27, 2012, PHILADELPHIA, /BUSINESS WIRE/) -- Physicians across all organization types can expect slightly higher salary increases in 2013 with salary increase budgets rising to 2.6 percent, according to results from Hay Group's 2012 Physician Compensation Survey released today. This is compared to actual increases of 2.5 percent in 2012. Specifically, physicians working in group-based practices can expect to see the largest pay increases of 3.0 percent in 2013, while those working in hospital-based settings can expect the smallest pay increases of 2.0 percent.

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1.About HRoot China Human Towers Watson: 2013 pay rise Resources Service Industry Market momentum to slow down **** Watch 2012 (Nov. 28, 2012, Shanghai, /U.S. Newswire/) - Towers Watson, the world's leading 2.Laws and Policies professional advisory services consulting firm, recently released its 2012 annual 3.Industry Trends industry-wide Total Rewards Survey Recruitment Trends Report. The document shows that Institutional and Personnel Changes Chinese enterprises remain cautious Lastest Business Development about development prospects in 2013, and Financial Status the expected margin of average salary Chief executives, not HR directors, must Research Report increase will be 9.3%, slightly lower than drive organizational democracy *** Awards & Honours the 9.6% in 2012. However, given the high turnover rate, the reward will continue to HR can use “guerrilla tactics” to drive increase. Xu Wenzong, General Manager wellbeing, engagement and organizational 4.Market Events of Towers Watson Global Data Services democracy but the most senior people in the China branch notes that, under the current organization must be on board if employees market conditions, relying solely on salary are to feel they can co-create wellbeing 5.Contracting Information to attract and retain talent is not enough; it strategies, a top professor said yesterday. is necessary to formulate a portfolio of the “Unless you get buy in from the CEO, your human resources policies. Xu Wenzong 6.Others employees don’t feel trusted or get autonomy proposed that HR managers should and permission to fail. How can you create a respond quickly to the rapid changes in new culture without that?” 7.Appendix 1: Ranking the competitive market, timely grasp of Cooper, voted fourth on HR magazine's HR’s market information is essential. "We see Most Influential UK Thinkers 2012 ranking, many companies have begun to review the added that HR needed to be more assertive 8.Appendix 2: remuneration more frequently, from once a or risked being seen as "impotent" in the Global Ranking of Websites Traffic few years to the twice a year, or even three organization. times a year, thus to respond to the rapid He was joined by Will Hutton, chair of The changes in the market." Work Foundation's Big Innovation Centre and principal of Hertford College at Oxford University, and John Timpson, CEO of shoe repair business Timpson, in discussing the state of wellbeing and engagement in organizations today. Hutton said although smaller businesses might find it easier to change their cultures to be more democratic, he believed CEOs of major corporations were beginning to speak a different discourse, one of values and engagement.

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1.About HRoot China Human Towers Watson: 2013 pay rise continues to slow down in China *** Resources Service Industry Market Watch 2012 (Nov. 29, 2012, Shanghai, /PRNewswire/) - Towers Watson, the world's leading professional advisory services firm, recently released 2012 annual industry-wide overall prize remuneration survey report shows that in 2013 Chinese enterprises remains cautious about salary increase, 2.Laws and Policies the expected average salary increase will be 9.3%, slightly lower than the 9.6% in 2012. However, given a high turnover rate, the investment in remuneration will continue to increase. 3.Industry Trends Towers Watson experts believe that, under the current market conditions, relying solely on Recruitment Trends salary to attract and retain talent is not enough, it is necessary to diversify human resources Institutional and Personnel Changes policies to increase the cohesion and enhance the competitiveness of the enterprise on the Lastest Business Development market. Financial Status Research Report Hay Group: Chinese business executives remuneration decade by 3.5 times *** Awards & Honours (Nov. 30, 2012, Beijing /Daily Economic News/) According to the news release of the global 4.Market Events management consulting firm Hay Group, from 2001 to 2011, the payment levels of business executives in emerging economies have seen significant growth. 5.Contracting Information Business executives in China topped the list of salary increase, followed by Indonesia where payment tripled, Brazil grew 2.8 times. Growth in the pay levels of 6.Others European emerging economies was also registered. Remuneration of management in Poland doubled, while 7.Appendix 1: Ranking Turkey saw three-fold increased. The study shows that traditional Western economies are trying to catch up with the emerging economies in terms of the momentum 8.Appendix 2: of salary increase. The pay levels of business executives Global Ranking of Websites Traffic in the United States and the United Kingdom for the same period only increased by 1.4 times and 1.7 times respectively.

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1.About HRoot China Human Paychex receives National Award for Excellence in Risk Management *** Resources Service Industry Market Watch 2012 (Nov. 1, 2012) Paychex, Inc., a leading provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized businesses, has again been recognized by 2.Laws and Policies Treasury and Risk magazine for excellence in enterprise risk management. Paychex earned a bronze Alexander Hamilton 3.Industry Trends Award in the Enterprise Risk Management category for Recruitment Trends innovation in translating risk modeling methods to top-line Institutional and Personnel Changes strategy improvements. Lastest Business Development “It is an honor for Paychex to again be recognized by Treasury and Risk magazine for our work Financial Status in risk management,” said Frank Fiorille, senior director of risk management at Paychex. “It is Research Report rewarding to be part of a company and team that takes so much pride in implementing best Awards & Honours practices to provide great service and benefits to America’s businesses.” The Alexander Hamilton Awards, now in its 17th year, are sponsored by Treasury and Risk magazine and recognize excellence and innovation in finance and treasury management at 4.Market Events organizations and corporations around the world. Juniper Networks and were the gold and silver award winners in this category, respectively. This is the seventh consecutive year Paychex has been recognized with an Alexander Hamilton Award. 5.Contracting Information National Business Group on Health Honors Paychex with Best Employers for Healthy Lifestyles Award ** 6.Others (Nov. 9, 2012, ROCHESTER, N.Y., /BUSINESS 7.Appendix 1: Ranking WIRE/)-- For the fourth year running, Paychex, Inc., a leading provider of payroll, human resource, and employee benefits solutions for America's small- 8.Appendix 2: and medium-sized businesses, has been honored Global Ranking of Websites Traffic by the National Business Group on Health, a non- profit association of large U.S. employers, for its commitment and dedication to promoting a healthy workplace and encouraging employees to support and maintain healthy lifestyles. Paychex was among 66 U.S. employers that received the 2012 Best Employers for Healthy Lifestyles award at a Leadership Summit sponsored by the National Business Group on Health's Institute on Innovation in Workforce Well-being. Paychex received a Gold Award for its Active Health wellness program, a comprehensive initiative offered to 12,000+ Paychex employees nationwide.

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1.About HRoot China Human SAP and SuccessFactors recognized at 2012 Ventana Research Leadership and Resources Service Industry Market Technology Innovation Awards ** Watch 2012 (Nov. 9, 2012, SAN JOSE, Calif.,-- /PRNewswire/) -- SAP AG (NYSE: SAP) and SuccessFactors, an SAP company, today announced they 2.Laws and Policies have been recognized by Ventana Research, a leading business technology and research firm, at the 2012 Technology Innovation 3.Industry Trends Awards. SAP, SuccessFactors and their customers were identified Recruitment Trends as industry leaders across multiple categories. The announcement Institutional and Personnel Changes was made at the Ventana Research Business Technology Innovation Lastest Business Development Summit 2012, held November 8 in San Jose, California. Financial Status The Ventana Research Leadership Awards recognize organizations Research Report and supporting technology vendors that have achieved superior Awards & Honours results through their people, processes, information and technology, while applying best practices within specific business and technology categories. Over 26 awards span categories from business analytics to operational 4.Market Events intelligence. The Ventana Research Technology Innovation Awards showcase how and award technology vendors who advance the computing potential of their applications and technology in order to drive better efficiency. 5.Contracting Information Kronos is the Clear Leader in Global Workforce Management *** 6.Others (Nov. 12, 2012, LAS VEGAS, KronosWorks) — Best Buy in Mexico; CBS Interactive in China; 7.Appendix 1: Ranking Copa Airlines in Latin America; Genpact in India, Philippines, and U.S.; New Look in the U.K., Ireland, France, and Belgium; Renault- 8.Appendix 2: Nissan Automotive India, the India subsidiary of Global Ranking of Websites Traffic Renault-Nissan; Supermercados Peruanos, the second-largest supermarket and hypermarket chain in Peru; Takshasila Healthcare, a joint venture between Kirloskar, Secom, and Toyota Tsusho of Japan; and the University College London Hospitals NHS Foundation Trust (UCLH) recently joined thousands of Kronos Incorporated customers across 100 countries that use Kronos solutions to control labor costs, minimize compliance risk, and improve workforce productivity. According to IMS Research, Kronos – the world leader in workforce management – increased its global market share more than any other workforce management company in 2012. Supporting Kronos' global growth are double-digit, year-over-year international product bookings growth; strong demand from locally owned and multinational businesses; and a fast- growing international partner ecosystem.

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1.About HRoot China Human Aon receives perfect rating on Corporate Equality Index * Resources Service Industry Market Watch 2012 (Nov. 14, 2012, CHICAGO, /PRNewswire/) -- Aon plc (NYSE:AON), the leading global provider of risk management and human 2.Laws and Policies resource consulting, today announced that for the sixth straight year the firm has 3.Industry Trends received a perfect 100 percent rating in Recruitment Trends the Human Rights Campaign Foundation's Institutional and Personnel Changes Corporate Equality Index. Lastest Business Development The 2013 Corporate Equality Index rated Financial Status 889 companies on the extent to which Research Report they protected their lesbian, gay, bisexual Awards & Honours and transgender (LGBT) employees, consumers and investors. Of the 889, only 252 companies received a perfect 4.Market Events score. To achieve a perfect score and the distinction of "Best Places to Work for LGBT Equality," companies must have fully inclusive equal employment opportunity policies, provide equal employment benefits, demonstrate organizational LGBT competency, evidence their 5.Contracting Information commitment to equality publicly and exercise responsible citizenship. Aon consistently is recognized for its commitment to diversity and inclusion. Aon has been named to the 2011 and 2012 Working Mother 100 Bestcompanies lists, and was named one of 6.Others America's best employers for veterans by Military Times EDGE magazine in 2011 and 2012.

7.Appendix 1: Ranking 51job announces 2012 China Best HRM Companies Awards *****

(Nov. 15, 2012, Shanghai, /Xinmin Net/) -- The much-anticipated “2012 China Best Human 8.Appendix 2: Resources Management (HRM) Enterprise Awards” were announced yesterday, and the Global Ranking of Websites Traffic contest was launched by 51job (NASDAQ: JOBS), the largest human resources service providers in China. As a professional event of human resources management, the awards consisted of nine categories of human resources strategy, employee relations, recruitment and retention, campus recruitment, staff training, performance payment, HR management team, corporate social responsibility practice, and work-life balance; a total of 73 outstanding programs and best practices received awards. Best HRM Companies in China is the largest award event in the field of human resources management in China. The selection focuses on the value contribution of corporate talent management quality to business operations and market competition. In 2012, a total of 128 companies ran for awards in nine categories with 193 candidates cases, making a record high in the number of enterprises and candidate cases. The choice of hype circle used application mechanism; each employer could participate in two categories at the most. The selection lasted five months, during which enterprises submitted materials according to the selection criteria, participated in surveys, and accepted selected interviews. It is reported that more than 20 enterprises applied for awards in several categories, and there were 35 candidate enterprises that participated in competition for the "Best Corporate Training” award. Except the" Best Corporate Social Responsibility Practice" award, there were no more than eight winners in each individual category. Each award winner was strictly selected, and even those unlucky enterprises also have noteworthy practices.

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1.About HRoot China Human 2012 Employer of the Year announced *** Resources Service Industry Market Watch 2012 (Nov. 16, 2012, Guangzhou) The “9th China Human Capital Management Conference cum 2012 Best Employers awards of Guangzhou Daily was held at 2.Laws and Policies the Sheraton Hotel in Guangzhou. The event, focusing on employees' loyalty and 3.Industry Trends employee engagement, invited representatives from Recruitment Trends the 13 Best Employers award winning companies, Institutional and Personnel Changes including Starbucks, Lenovo Group, General Mills, Lastest Business Development and Tomson Health. The event also issue awards Financial Status of the "Guangzhou Daily 2012 Best Employers” Research Report award, and among the recipients were Haiyin Group Awards & Honours Co., Ltd., a commercial customer of Hirede. Starbucks Coffee Co., Ltd. won the Guangzhou Daily Best Employers award, while Guangzhou Mora network Technology Co., Ltd., and GZL international Travel Service Co., Ltd. won individual awards for “the benchmark enterprise” and 4.Market Events “the benchmark for "corporate culture".

The first "Kenexa Elite" award announced **** 5.Contracting Information (Nov. 27, 2012, Shanghai, /Shinancialnews. com/) Kenexa, the world's leading human 6.Others resources solutions provider, recently announced the winners of its first "Kenexa 7.Appendix 1: Ranking Elite” award. Four leaders from different industries won the award, i.e., Zhu Dekang, Human Resources Director of the Dream Field 8.Appendix 2: Apparel (Shanghai) Co., Ltd.; Zhang Xiuzhi, Global Ranking of Websites Traffic CEO of Spring Airlines Co., Lu Guoqing, General Manager of Shanghai Liansheng Auto Ancillary Services Ltd., Yang Yong, General Manager of Qingdao Hisense Hitachi Air Conditioning Systems Co., Ltd. Hainan Office. The purpose of the award is to recognize in China business elite with excellent leadership, high engagement, and ability to lead their institutions to excellence. 220 professionals from more than 50 institutions participated in the award. Zhang Jin, an Associate Professor of the Tsinghua University School of Economics and Management and also a jury member, told the Shanghai Financial News: "The Kenexa Elite Award provides an excellent example of the leadership for business managers, and give impetus to improve the management of Chinese enterprises. "

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1.About HRoot China Human ADP named a leader in IDC MarketScape: Worldwide Human Resource Business Resources Service Industry Market Process Outsourcing **** Watch 2012 (Nov. 19, 2012, ROSELAND, N.J., /PRNewswire/) -- ADP, a leading global provider of Human Capital Management (HCM) services, today announced that it has been recognized 2.Laws and Policies as a 'Leader' in worldwide human resources business process outsourcing (HR BPO) by International Data Corporation (IDC). 3.Industry Trends The newly released IDC MarketScape: Worldwide HR BPO 2012 Vendor Analysis (IDC Recruitment Trends #237630, November 2012) describes ADP as "the largest supplier of HR BPO services, with Institutional and Personnel Changes many areas of strength including global reach, reputation, viability and sustained affordability." Lastest Business Development ADP's scoring on the strategies axis of the report, which measures pace of innovation, Financial Status customer service and portfolio strategy among other variables, exceeded all other vendors. Research Report "Once again, ADP is a market Leader in our analysis, with over three million client lives served Awards & Honours for processes including recruitment process outsourcing (RPO), HR, benefits and payroll," said Lisa Rowan, research vice president, Talent Management and HR Services, IDC. In naming ADP as a Leader, IDC also cites a recent total cost of ownership study for HR BPO 4.Market Events conducted by Sourcing Analytics, Inc. and referenced below. The study demonstrates that outsourcing payroll to ADP in a BPO model not only lowers costs of payroll administration, but also drives change throughout the organization, 5.Contracting Information resulting in lower costs for HR transaction processing, time reporting, and management. The annual IDC MarketScape: Worldwide HR 6.Others BPO 2012 Vendor Analysis targets the 1,000+ employee marketplace for multi-process HR 7.Appendix 1: Ranking BPO solutions including payroll services, HR solutions, employee benefits administration, RPO, learning and/or compensation 8.Appendix 2: management. The evaluation of vendors Global Ranking of Websites Traffic is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and one another and highlights the factors expected to be the most influential for success in the market in both the short and long term.

NetDimensions wins 2012 Boao Best Mobile Learning Solution Award ***

(Nov. 21, 2012, the Beijing) The Boao Award was issued at the recently held China Enterprise eLearning International Forum (CEEFE2012), in which NetDimensions' mobile learning solutions obtained the “Boao Outstanding Products and Solutions Award” and the "Best Mobile Learning Solution Award”, making it the only winner of latter award in 2012. Mobile learning is a much-discussed topic in the field of enterprise learning, and it has been considered a trend for the future development of learning. Until recent years, with the new generation of employees gradually becoming a mainstay of enterprises, the use of mobile equipment became popular, encouraging enterprises to gradually accept it in order to meet the new generation employees’ learning behavior.

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1.About HRoot China Human Cyberwisdom wins three Boao Awards *** Resources Service Industry Market Watch 2012 (Nov. 21, 2012, Beijing) Launched by the Online Education News, the annual "Boao Award" ceremony was held in Beijing recently. Among the overall e-learning solutions providers 2.Laws and Policies competed in the selection Cyberwisdom Technology (Shanghai) Co., Ltd. was elected the annual Best Courseware Award,the 3.Industry Trends Best Art Design Award and the LMS Product Awards by the Recruitment Trends Organizing Committee of the Committee. Institutional and Personnel Changes Online education information net helped the promoting of Lastest Business Development advanced learning technologies, learning methods and learning philosophies in organizations. Financial Status Research Report SHL and HRoot jointly launch 2012 Best Talent Assessment Awards ***** Awards & Honours (Nov. 21, 2012, Shanghai, /eastnet/) SHL, a global leader of talent measure solutions, and HRoot jointly launched the 2012 Talent Assessment Awards was officially kicked off in mid- 4.Market Events October, with the Wall Street Journal Chinese edition being the exclusive media sponsor. The event aims to promote the development of talent assessment and talent intelligence in the field of human resource management industry so as to help enterprises achieve better business 5.Contracting Information performances. "More companies are recognizing that talent management is becoming a core competitiveness of enterprises, and many enterprises are updating their management concepts, considering 6.Others using data in their talent management and development. This is a very strong signal that talent management is embracing a new era,” said Mr. Fu Quan, General Manager of SHL 7.Appendix 1: Ranking China. “Today's HR should combined business development needs into their design and implementation of effective recruitment and development processes, to quantify talent and performance in order to achieve higher corporate performance. SHL expects that the 2012 8.Appendix 2: China Best Talent Assessment Award recognize outstanding talent and talent smart strategies Global Ranking of Websites Traffic and initiatives. " The process of the selection of the award winners will last for a month, and it is conducted by a joint jury of experts from SHL and HRoot, to make fair and impratial selections Businesses and individuals can apply for a total of eight awards. The winners will be announced in the awards ceremony held in Shanghai on December 12. For more information on the event, please visit: http://www.hroot.com/ad/shl.pdf

Sage named business management software Pros Blytheco Partner of the Year *

(Nov. 27, 2012, LAGUNA HILLS, Calif., -- / PRNewswire/) -- Blytheco is pleased to announce that the company, a leading business partner for ERP, CRM, HRMS, and Marketing Automation solutions, has earned the Partner of the Year Award from Sage North America for Fiscal Year 2012. Blytheco also tops the list of Award winners of the 2012 Partner Advantage Series. The Partner of the Year Award recognizes the Sage business partner who has achieved the highest total product revenue across the Sage North America channel.

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1.About HRoot China Human Survey: ‘We Want Benefits We Can Enjoy Now', Say Employees Resources Service Industry Market Worldwide *** Watch 2012 (Nov. 27, 2012, New York, /seekingalpha.com/) Given the choice, employees worldwide tend to select benefits 2.Laws and Policies that offer immediate gratification rather than those that potentially deliver value over the long term, according to 3.Industry Trends a Mercer survey of 10,400 workers in ten key markets Recruitment Trends around the world. Institutional and Personnel Changes In fact, an extra week of paid time off was among the Lastest Business Development top-three employee choices in seven of the ten markets Financial Status surveyed (see Figure 1). Underscoring this trend of Research Report "immediacy" over longer-term benefits, employees selected a salary increase over all benefit Awards & Honours offerings listed in the survey (except in Canada where paid time off edged out a salary increase.) These preferences underscore the challenge faced by employers worldwide in empowering employees to make more of their own benefit choices while encouraging them to 4.Market Events strike the right balance between the shorter and longer-term value of the benefits they choose.

Infosys named a leader in IDC MarketScape: Worldwide Oracle Implementation 5.Contracting Information Ecosystem *

(Nov. 29, 2012, BANGALORE, India and NEW YORK, / 6.Others PRNewswire/) --Infosys has been named a global leader in implementing Oracle systems, according to the IDC 7.Appendix 1: Ranking MarketScape report: Worldwide Oracle Implementation Ecosystem 2012 Vendor Analysis. Infosys is one of the only two players in the global "Leaders" 8.Appendix 2: category. The IDC MarketScape report covers a variety Global Ranking of Websites Traffic of vendors participating in the worldwide Oracle implementation ecosystem market. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another. The framework highlights the factors expected to be the most influential for success in the market in both the short term and the long term. According to the report, Infosys is a global leader based on the company's end-to-end consulting and systems integration services on Oracle platforms for services ranging from business consulting to technical consulting. This includes integrated services for organizational change management, business value realization/value governance, training services, and program management. Infosys has also made significant investments in key strategic areas including preconfigured industry solutions for acceleration, fusion applications, mobility, cloud and big data, to further align with Oracle's strategic direction in the market. Infosys is an Oracle Diamond Partner and leverages its partnership with Oracle in the market as well as in co-development initiatives, including Infosys-Oracle joint innovation centers located in Redwood Shores, California and in Shanghai, China.

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1.About HRoot China Human Anthony Podesta named 2012 Ernst &Young Entrepreneur of the Year ** Resources Service Industry Market Watch 2012 (Nov. 30, 2012, Melbourne, /startupsmart.com.au/), McMillan Shakespeare founder Anthony Podesta has been named the 2012 Ernst & Young Australian Entrepreneur of the Year, with the founders of Jetts Fitness, Ozsale and OzHarvest also recognised at the awards. 2.Laws and Policies Podesta, a former school teacher, is the founder of McMillan Shakespeare, a market leader in outsourced remuneration and asset management services. He established the business in 3.Industry Trends 1989 after identifying a gap in the market created by the introduction of the Fringe Benefits Tax Recruitment Trends regime. Institutional and Personnel Changes Podesta realised the FBT regime could bring wider commercial benefits to businesses and Lastest Business Development employees, creating an opportunity for the provision of outsourced salary packaging services. Financial Status McMillan Shakespeare manages more than $4.6 billion of remuneration transactions annually, Research Report delivers services to more than 250,000 employees and directly employs about 800 staff. Awards & Honours At an awards dinner held in Sydney last night, Podesta was named the 2012 Australian Ernst & Young Entrepreneur of the Year after going up against 27 other national finalists.

4.Market Events Neusoft Xikang Chairman and CEO Lu Zhaoxia receives “China Information Industry Leader” award **

5.Contracting Information (Nov. 30, 2012, Chengdu, /Chengdu Evening News/) China IT CEO and CIO Annual Meeting was held in Chengdu yesterday. In yesterday evening’s "2012 China Information Industry Leader” awards ceremony, Lu Zhaoxia, Chairman and CEO of Neusoft Xikang, the health 6.Others management solutions provider of Neusoft Group, received the award together with four other recipients. 7.Appendix 1: Ranking Chen Wei, Software Services Secretary of the Ministry of Industry, revealed at the event that in the first three quarters of this year, China's software and services industry received RMB1.75 trillion 8.Appendix 2: in revenues, an increase of nearly 26% over the Global Ranking of Websites Traffic same period last year. The industry pulled in a total revenue of RMB 1.88 trillion in 2011, 17 times that of 2002 and four times that of 2006. The software services industry is undergoing a significant change, and leading enterprises should play a critical role of providing application mode for implementing innovative services on the software platform, Chen Wei said.

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1.About HRoot China Human CIIC Xi'an launch "Excellent Customer Service" training ** Resources Service Industry Market Watch 2012 (Nov. 5, 2012, XI’AN) Recently,CIIC Xi'an invited Xu Xiaohui, vice president of CIIC Shanghai Training Department, to hold a two-day "excellent customer service" 2.Laws and Policies training for front-line customer service staff of the company. Xu vividly lectured through wonderful cases, group 3.Industry Trends discussions, and role-playing, having students deeply Recruitment Trends understand the true meaning of customer service, and also Institutional and Personnel Changes enabling them to grasp the methods and techniques of Lastest Business Development superior customer service in a relaxed atmosphere. Financial Status Research Report Engma Theme Forum held in Chengdu *** Awards & Honours (Nov. 6, 2012, Chengdu) - Engma Wuhou New Town Management Committee today jointly organized a lecture entitled "new thinking of corporate strategy and corporate governance", 4.Market Events and the forum invited management experts to explore solutions for business managers to break the economic bottlenecks and develop new strategic thinking. In addition, the forum has invited the Wuhou New Town CMC and nearly 50 entrepreneurs and managers. Lecturer 5.Contracting Information demonstrate their theories through a large number of cases to examine the prosperity of the enterprise for the on-site participants.

6.Others ASTD 2012 China Summit held in Shanghai and Beijing *****

7.Appendix 1: Ranking (Nov. 8, 2012, Shanghai and Beijing) The American Society for Training and Development, or ASTD, the world's largest 8.Appendix 2: organization of training and development, Global Ranking of Websites Traffic launched its 2012 China Summit jointly with HRoot in Shanghai and Beijing on November 6 and 8 respectively. The event aimed to introduce to Chinese learning and development professionals the latest industry trends, and to explore internationally recognized and locally based best learning practices, so as to help participants draw up plans for 2013 and achieve excellence through learning. The ASTD 2012 China Summit featured a brilliant array of local and overseas speakers, including Chris Pirie, the ASTD 2012 Chair of the Board of Directors and General Manager of Sales, Marketing and Service Readiness (SMSGR) of Microsoft; Rich Wellins, Senior Vice President of DDI; Pat Galagan, Executive Editor of ASTD and Manager of the Senior Leaders Community of Practice, among others. They briefed on the future trends of leading and leadership development and introduced the impact of technology, social media, and mobile communication devices on the industry, and discussed how learning experts can be corporate business partners.

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1.About HRoot China Human Neusoft Guangdong Nanhai Neusoft Institute harvest rich ** Resources Service Industry Market Watch 2012 (Nov. 8, 2012, Guangzhou, /Xinhua/) The the Guangdong Nanhai Neusoft Institute school 10th anniversary celebration was held on the 8th. Liu Jiren, Chairman of Neusoft Group, Northeastern 2.Laws and Policies University, Vice-Chancellor, said, Nanhai Neusoft Institute has industry background so the college has inherited unique DNA of 3.Industry Trends entrepreneurial awareness; students can find their own ways in Recruitment Trends a vast forest, a sense of innovation universities should develop Institutional and Personnel Changes is also the expectations of students, and the reason for the Lastest Business Development recognition of the Nanhai Neusoft Institute. The Nanhai Neusoft Financial Status College is a professional IT College that Yida Group and Neusoft Research Report jointly invest that carries the gene of the industry. In the 10 Awards & Honours years, the Institute cooperated with IBM, Sony, SAP, HP, HSBC, Accenture, China Mobile and other enterprises in comprehensive programs. The college and enterprises co-designed training programs, curriculum systems, teaching materials, resource 4.Market Events development, and shared teachers, making the education suit the need of the enterprise demand. The employment rate of the graduates has topped over 90% for many years, and has quickly grown into a distinctive IT university in southern China. 5.Contracting Information Chengdu Neusoft Institute kicks off International Collegiate Computer Programming Contest *** 6.Others (Nov. 12, 2012, Chengdu, /Sina.com/) Yesterday the regional round of the 37th ACM 7.Appendix 1: Ranking International Collegiate Computer Programming Contest Asia was held in the Chengdu Neusoft Institute. Neusoft is in the second consecutive year to host the world's most influential college students computer contest, known as the industry's "Olympics." More than 400 candidates 8.Appendix 2: in 145 teams from 97 universities, e.g., Tsinghua University, Peking University, the Chinese Global Ranking of Websites Traffic University of Hong Kong University, the Science and Technology of China and the Science and Technology University of Defense were competing at the foot of Mount Qingcheng,and the winners will participate in the World Finals of the ACM contest held next year in the University of St. Petersburg. The ACM contest (Association for Computing Machinery - International Collegiate Programming Contest) is an important events in the international computer programming circles, and is also recognized as the world's largest and highest level International Collegiate Programming Contest. According to the host, the Chengdu Neusoft Institute, the ACM International University Students Programming Contest seeks to set up a platform for computer technology savvy students to gather together, and to stimulate everyone's potential and innovation consciousness through the event, and at the same time improve the ability of everyone to solve the problem in the actual operation.

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1.About HRoot China Human 2012 Training Industry Annual Meeting of South China held in Shenzhen ** Resources Service Industry Market Watch 2012 (Nov. 13, 2012, Shenzhen) "Training" magazine organized the training industry annual meeting in Shenzhen on November 13. This year’s event showed curricula and 2.Laws and Policies projects in different areas, e.g., leadership, coaching, learning technology, training system, management training 3.Industry Trends courses, attracting hundreds of domestic and foreign Recruitment Trends suppliers of human resources and training services Institutional and Personnel Changes providers, as well as corporate training service buyers. Lastest Business Development Financial Status CTG “Staff Salary Design”/SAP SuccessFactors platform demonstration Research Report seminar held in Shanghai ** Awards & Honours (Nov. 15, 2012, Shanghai) To help HR professionals to correct flaws in payment design 4.Market Events and to provide employee performance incentives, the China Talent Group and SAP jointly organized the "Staff Salary Design” /SAP SuccessFactors 5.Contracting Information platform demonstration seminar recently. Ms. Pei Xinle CTG Group Eastern Section Human Resources Manager, and Mr. Liu Jiaji, product 6.Others manager and talent management platform specialist, shared with attendees cases and 7.Appendix 1: Ranking practical operation experience to help them effectively establish a comprehensive human resources development program, and have insight into the development of human resources 8.Appendix 2: system for employees, while understanding the advantages of the SAP SuccessFactors Global Ranking of Websites Traffic platform, and improve business execution through accurate implementation of corporate human resources and thus translate into positive results. 48 professionals from 19 well-known enterprises took part in the event.

Neusoft human capital management forum held in Guangzhou ***

On November 15, organized by the Neusoft Group Co., Ltd., and coordinated by Consulting Co., Ltd. and Red Hat Software Co., Ltd., the third leg of the Neusoft human capital management forum was held in Guangzhou, and more than 60 human resource executives from the major medium-sized enterprises in Guangzhou attended the event, which focused on the integration of human resource strategy with the theme of the execution, achievement of business excellence. This event represented anther effort of Neusoft in human capital management following Neusoft TalentBase launched strategic human capital management product. Zu Lingyu, Neusoft Group Vice President and Software Products Division General Manager delivered a speech to the guests and introduced the achievements of Neusoft TalentBase all these years.

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1.About HRoot China Human Resources Service Industry Market Watch 2012 (Nov. 16, 2012, Dalian, /huaue.com/) The launch ceremony of Neusoft -51Job College Students Entrepreneurial Elite Training Program was held at the Dalian Neusoft Institute of 2.Laws and Policies Information this afternoon. The event was jointly hosted by the Institute and nine companies. The Dalian Neusoft Institute of 3.Industry Trends Information deputy party secretary, secretary of the Communist Recruitment Trends Youth League, party secretary of the Department of Electronic Institutional and Personnel Changes Engineering, deputy director of the Department of English, Lastest Business Development deputy director of the Department of Japanese, and Students Entrepreneurship Center (SOVO) Financial Status director Ren Dengshan attended the ceremony. The competition, organized by the Dalian Research Report Neusoft Institute of Information Students Entrepreneurship Center (SOVO), Dalian Neusoft Awards & Honours information services Co., Ltd., Dalian Science and Technology Development Co., Ltd. Longcai UF Software Co., Ltd., Dalian Kai Ming Hai Tong Information Technology Co., Ltd., Dalian Mori Technology Co., Ltd., the Dalian Loulan Technology Co., Ltd., and Dalian XInkai digital 4.Market Events software Co., Ltd., Dalian Huojin Information Technology Co., Ltd., and Federal IELTS English school, and they conducted on-site interviews right after the ceremony.

5.Contracting Information CIIC held “In Search of for Excellent HR Gene” Seminar **

(Nov. 22, 2012, Beijing, /China Human Resources Development Net/) 6.Others A forum on the theme of "In Search of Excellent HR Gene” was held in the Beijing Landmark Hotel. The event was organized by CIIC 7.Appendix 1: Ranking Beijing Branch, and attended by more than 200 HR elites from different industries. They discussed and exchanged ideas how to improve team adaptability through the transformation of human capital management, 8.Appendix 2: leadership and the effectiveness of human capital management. Global Ranking of Websites Traffic 32nd HKIHRM Annual Conference & Exhibition held in Hong Kong ***

(Nov. 27, 2012, Hong Kong) First held in 1980, the HKIHRM Conference has become the most important and representative annual event of people management and development in Hong Kong. The 2-day Conference, which comprises 4 plenary and around 30 concurrent sessions, covers Learning & Development, Talent & Leadership, Employee Engagement, Business Partnership, Organisational Development and Current HR Topics which include diversity, corporate governance and resilient leadership, etc. This varied programme will bring together an impressive line-up of over 40 senior business leaders, HR practitioners and professionals from the business community, academia and consultancies, as well as government units from China, the United States, Canada, Australia, Malaysia, Singapore and Hong Kong. A wide range of pressing issues on imperative people management, HR strategies and business- related topics will be shared and discussed at the conference. In addition to the Conference, an exhibition will also run concurrently featuring some 40 reputable service providers demonstrating the latest ideas and solutions in HR products and services.

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1.About HRoot China Human Oracle Expands Commitment to Cloud with Oracle CloudWorld *** Resources Service Industry Market Watch 2012 (Nov. 28, 2012, Redwood City, CA.) Demonstrating its ongoing commitment to cloud, Oracle today announced Oracle 2.Laws and Policies CloudWorld, an event series where senior Oracle executives, customers, partners and 3.Industry Trends industry thought leaders will share how they Recruitment Trends drive business transformation using the Oracle Institutional and Personnel Changes Cloud. Lastest Business Development Oracle Cloud is the most comprehensive cloud Financial Status in the world being used each day by more Research Report than 25 million users and more than 10,000 Awards & Honours organizations. The debut of Oracle CloudWorld follows closely on the heels of the expansion of the Oracle Cloud services portfolio at Oracle OpenWorld 2012. Oracle President Mark Hurd will kick off 4.Market Events Oracle CloudWorld on January 15, 2013 in Dubai. Oracle CloudWorld will include events in cities around the world, including: London, Los Angeles, Mexico City, Mumbai, Munich, New York City, Singapore, Sydney and Tokyo. 5.Contracting Information Keynote sessions will highlight Oracle’s strategy and roadmap for cloud and social. Subsequent tracks for line of business executives will focus on Sales and Marketing, Customer Service and Support, HR and Talent Management, and Finance and Operations. 6.Others Oracle CloudWorld will also have tracks for application developers and DBAs focused on how to use the Oracle Database and Java Cloud Services. It will also highlight how organizations 7.Appendix 1: Ranking can best leverage Social Media to monitor, engage, and market to their customers. Oracle executives, along with customers and partners, will share ideas on how to drive business transformation and gain competitive advantage from technologies like cloud, social, 8.Appendix 2: and mobile to drive innovation across lines of business. Global Ranking of Websites Traffic Each Oracle CloudWorld event will include customized local content, as well as multiple tracks, in-depth Q&A sessions, real-world case studies, and hands-on demos and exhibits.

SAP Real-time Corporate Technology Summit displays real-time data platform **

(Nov. 29, 2012, Beijing, /tech.it168.com/) The SAP Real-Time Enterprise Technology Summit was opened at the Renaissance Beijing Capital Hotel, which proved to be a platform for real- time business, big data, mobile commerce, information governance, etc. The event sought to help businesses easily deal with big data challenges to fully tap the value of big data business, and to achieve real-time business management and decision-making, enhance core competitiveness. It showcases the technological innovations SAP developed to help customers realize the commercial value that SAP’s products have achieved in recent years.

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1.About HRoot China Human Resources Service Industry Market Watch 2012

2.Laws and Policies

3.Industry Trends Recruitment Trends Institutional and Personnel Changes Lastest Business Development Financial Status Research Report Awards & Honours

4.Market Events NetDimensions (Holdings) Limited: Cegos signs worldwide distribution agreement with NetDimensions ***

5.Contracting Information (Nov.1, 2012, Paris and Hong Kong, /4-traders.com/) - NetDimensions (AIM: NETD; OTCQX: NETDY), a global provider of performance, knowledge, and learning management systems, and Cegos, one of the worldwide leaders in training and development, today announced a 6.Others partnership that will allow NetDimensions to distribute the 200 e-Learning Solutions by Cegos® modules worldwide. 7.Appendix 1: Ranking Customers benefitting from NetDimensions' integrated talent and learning solutions will now be able to have access to the e-Learning Solutions by Cegos® catalogue, a full suite of 200 online training modules in 13 languages entirely created and designed by Cegos experts. 8.Appendix 2: This agreement enhances Cegos' international distribution operation, reaching hundreds of Global Ranking of Websites Traffic NetDimensions clients all over the world. Cegos Group CEO Jacques Coquerel explained, "Cegos and NetDimensions are both committed to be leaders in talent, training and development globally. Cegos has invested heavily over the last few years in a suite of international best practice blended learning and e-learning solutions, mirroring NetDimensions development of innovative talent management technologies and tools. The combination of both NetDimensions technologies and Cegos training content and know-how, provides our mutual customers with a world beating set of talent, training and developmental solutions available from the Americas to the Asia Pacific."

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1.About HRoot China Human Paychex donates $10,000 to American CIIC launches charitable donation * Resources Service Industry Market Red Cross * Watch 2012 (Nov. 20, 2012, Beijing) CIIC party committee, (Nov. 30, 2012, Rochester, N.Y. )The Finger trade union, and Communist Youth League Lakes NY Region of the American Red and the Leading Group Office of Poverty 2.Laws and Policies Cross received a donation Wednesday Alleviation co-launched a fundraising proposal from a Rochester corporation to assist with under the theme, “dedication of love, change 3.Industry Trends the national relief efforts from Hurricane of destiny for poor elementary and middle Recruitment Trends Sandy. Paychex Inc., a national payroll and schools in Yunnan". It called on all partners, Institutional and Personnel Changes human resource provider headquartered in customers, employees, and all CIIC staff Lastest Business Development Rochester, presented a check for $10,000 to to donate computers, clothes, and books Financial Status John Buttrill, regional CEO of the American to primary and secondary schools in poor Research Report Red Cross, during Wednesday’s telethon mountain regions such Awards & Honours with WHEC-TV 10. Including the Paychex as Chuxiong, Dayao donation, the telethon raised over $32,000. and Yaoan. The event “We were absolutely bowled over by heralded the official 4.Market Events the generosity of this community and, in opening of the CIIC particular, the contribution from Paychex,” charity donation move. said Buttrill. “From $10 to $10,000, 5.Contracting Information every donation helps us assist those still KellyOCG opens new office in suffering from the effects of this devastating Shanghai ** hurricane.” 6.Others (Nov. 27, 2012, Shanghai) Kelly Outsourcing Robert Walters' Australian offices & Consulting Group, a sub brand of the 7.Appendix 1: Ranking raised over $8500 for the Melanoma world's leading workforce solutions company Institute * Kelly Services® (NASDAQ: KELYA, KELYB), today announced the opening of a new office 8.Appendix 2: (Nov. 15, 2012, Sydney, /prleap.com/) -- in Shanghai in the Citic Plaza Shenhong, Global Ranking of Websites Traffic Robert Walters' Australian offices raised a sprawling complex at a prime location over $8500 for the Melanoma Institute on North Sichuan Road. The opening of its Australia as a result of its activity on the new office reflects KellyOCG’s burgeoning inaugural Group-wide Global Charity Day. business in China and its commitment to the Each staff member paid $10 to dress down market in the coming years. - this contribution was then 'matched' by the The opening celebration saw a roaster company Fundraising activities ranged from of guests including clients, media and, a chicken nugget eating contest, swear jars, above all, Natalia Shuman, Chief Operating cake sales, guess the baby photo, jelly bean Officer in North Asia of Kelly Services, and counter and Mario Kart competitions. Teresa Carroll, Global Head of KellyOCG. Similar fundraising activities took place in To better illustrate KellyOCG’s services, an each Robert Walters office around the world, impressive“case study wall” was set up for with specific initiatives and chosen charities yesterday’s visitors, where they could learn determined locally. In total, the Group raised about the services of KellyOCG. over £40,262 for charitable courses globally. “Opening a second business office in Shanghai and expanding KellyOCG in China, confirms our commitment to strengthening our talent supply management programs for our clients in the world’s second largest economy,”said Natalia Shuman, COO of Kelly North Asia.

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1.About HRoot China Human Kelly Services extends collaboration with Temp Holdings *** Resources Service Industry Market Watch 2012 (Jul. 24, 2012, Hong Kong, /staffingindustry.com/ Japanese firm Temp Holdings, which includes the large staffing brand Tempstaff, and global staffing provider Kelly Services have entered into a joint venture agreement to expand their presence in North Asia. 2.Laws and Policies In their joint statement, the companies define North Asia as China, Hong Kong, Taiwan and Korea. The joint venture, called TS Kelly Workforce Solutions, will be headquartered in Hong 3.Industry Trends Kong and become effective from October 2012 with Toshio Saburi, Executive Managing Recruitment Trends Director of Temp Holdings, appointed as chief executive officer. Institutional and Personnel Changes Temp Holdings and Kelly Services first formed an alliance in 2010 and the firms said the joint Lastest Business Development venture is a “natural evolution” from their previous collaboration in the emerging Asian market. Financial Status “Many of our global clients have a strong presence in this market and are seeking diversified Research Report workforce solutions that offer them a competitive edge,” said Carl Camden, President and Awards & Honours Chief Executive Officer of Kelly Services. “Collaborating with Temp Holdings provides us the flexibility to not only expand our solution offerings, but to customize them to the local market.” The JV will help multinationals find both 4.Market Events permanent and temporary staff as well as outsourcing services. “As moves into the Asian market by Japanese firms gather pace, we will increasingly look to the Asian market for future growth opportunities. As such, we aim to accurately understand 5.Contracting Information the needs of firms and also job seekers and, provide a wide range of services,” said Temp Holdings Representative Director, Chairman and President, Yoshiko Shinohara. Tempstaff was founded in 1973 and provides HR services covering contingent labour, 6.Others placement, outsourcing and outplacement support. The firm is ranked 10th in the world and is the second largest staffing firm in Japan with sales last year amounting to JPY 233,195 million 7.Appendix 1: Ranking (€2.5 billion) . In 2008 the joint stock holding company Temp Holdings was established in which Kelly Services owned 5.11% of the company’s shares as of 31 March 2012.

8.Appendix 2: CrossCountryHealthcare, Inc., who will provide an overview of Cross Country's business and Global Ranking of Websites Traffic prospects. Replays will be available for 90 days after the presentation at the same website. CrossCountryHealthcare, Inc. is a diversified leader in healthcare staffing services offering a comprehensive suite of staffing and outsourcing services to the healthcare market that include nurse and allied staffing, physician staffing, clinical trial services and other human capital management services.

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7.Appendix 1: Ranking

RANK OF MARKET CAPITALIZATION OF HR SERVICES PROVIDERS, NOVEMBER 2012 1

Compared Market Cap Company Name Code of Stock Mkt Cap Nov. Mkt Cap Original with Rank Stock Exchange 2 on Oct. 31 in English Exchange Code 30($ million) Nov. 30 Currency previous ($ million) month 1 ADP NASDAQ Nasdaq ADP 28,172.00 28,172.00 USD,mn 27,990.00 0.65% Marsh & McLennan 2 NYSE New York Stock Exchange MMC 18,939.00 18,939.00 USD,mn 18,520.00 2.26% Companies, Inc./ Mercer 3 AON Hewitt NYSE New York Stock Exchange AON 17,980.00 17,980.00 USD,mn 17,060.00 5.39%

4 Aetna NYSE Nasdaq AET 15,380.00 15,380.00 USD,mn 14,000.00 9.86%

5 Cigna NYSE Nasdaq CI 15,093.66 15,350.00 AUD,mn 14,639.27 4.85%

6 Paychex NASDAQ Nasdaq PAYX 12,250.00 12,250.00 USD,mn 11,780.00 3.99%

7 Adecco ADEN/ADE 9,607.84 8,914.31 CHF,mn 8,768.95 9.57%

8 Edenred EPA NYSE Euronext (Paris) EDEN 6,707.91 5,276.00 Eur,mn 6,394.75 4.90% NYSE Euronext 9 Randstad AMS RAND 5,730.20 4,507.00 Eur,mn 5,493.90 4.30% (Amsterdam) Robert Half 10 NYSE New York Stock Exchange RHI 4,150.00 4,150.00 USD,mn 3,910.00 6.14% International 11 Towers Watson NYSE New York Stock Exchange TW 3,480.00 3,480.00 USD,mn 4,300.00 -19.07%

12 ManpowerGroup NYSE New York Stock Exchange MAN 3,250.00 3,250.00 USD,mn 3,100.00 4.84% The Ultimate 13 NASDAQ Nasdaq ULTI 2,548.00 2,548.00 USD,mn 2,710.00 -5.98% Software Australian Securities 14 SEEK Limited ASX SEK 2,316.65 2,356.00 AUD,mn 2,361.62 -1.90% Exchange Booz Allen 15 Hamilton Holding NYSE New York Stock Exchange BAH 2,104.00 2,104.00 USD,mn 1,930.00 9.02% Corporation Team Health 16 NYSE New York Stock Exchange TMH 1,901.00 1,901.00 USD,mn 1,770.00 7.40% Holdings LLC Michael Page 17 LON London Stock Exchange MPI 1,824.43 1,146.00 GBP,mn 1,745.70 4.51% International

18 Hays Plc LON London Stock Exchange HAS 1,775.08 1,115.00 GBP,mn 1,809.18 -1.88%

Exchange rate, 11/30/2012

AUD1 0.9833 USD JPY1 0.0126 USD EUR1 1.2714 USD CHF1 1.0778 USD CNY1 0.1599 USD HKD1 0.129 USD TWD1 0.0343 USD GBP1 1.592 USD

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7.Appendix 1: Ranking

RANK OF MARKET CAPITALIZATION OF HR SERVICES PROVIDERS, NOVEMBER 20121

Compared Market Cap Company Name Code of Stock Mkt Cap Nov. Mkt Cap Original with Rank Stock Exchange 2 on Oct. 31 in English Exchange Code 30($ million) Nov. 30 Currency previous ($ million) month Yonyou Software 19 SHA Shanghai Stock Exchange 600588 1,390.17 8.69 CNY,bn 1,935.63 -28.18% Co. Ltd. 20 51job NASDAQ Nasdaq JOBS 1,342.00 1,342.00 USD,mn 1,350.00 -0.59%

21 Neusoft SHA Shanghai Stock Exchange 600718 1,323.01 8.27 CNY,bn 1,471.79 -10.11%

22 Kenexa NYSE New York Stock Exchange KNXA 1,269.00 1,269.00 USD,mn 1,270.00 -0.08%

23 On Assignment NASDAQ Nasdaq ASGN 1,034.00 1,034.00 USD,mn 987.68 4.69% McMillan Australian Securities 24 ASX MMS 1,000.02 1,017.00 AUD,mn 1,007.95 -0.79% Shakespeare Exchange 25 Health Net EPA NYSE Euronext (Paris) CEN 944.25 147.48 USD,mn 1,930.00 -51.08%

26 Insperity NYSE New York Stock Exchange NSP 797.00 797.00 USD,mn 671.57 18.68% Meitec 27 TYO Tokyo Stock Exchange 9744 772.62 61,319.00 JPY,mn 729.29 5.94% Corporation Korn/Ferry 28 NYSE New York Stock Exchange KFY 713.00 713.00 USD,mn 649.25 9.82% International 29 Monster NYSE New York Stock Exchange MWW 670.00 670.00 USD,mn 735.67 -8.93% Temp Holdings 30 TYO Tokyo Stock Exchange 2181 643.73 51,090.00 JPY,mn 702.70 -8.39% Co., Ltd. 31 Sthree Plc LON London Stock Exchange STHR 620.88 390.00 GBP,mn 576.41 7.71%

32 TrueBlue NYSE New York Stock Exchange TBI 593.00 593.00 USD,mn 523.97 13.17%

33 USG People AMS NYSE Euronext (Paris) USG 586.52 461.32 Eur,mn 544.66 7.69%

34 Kelly Services NASDAQ Nasdaq KELYA 545.00 545.00 USD,mn 492.79 10.59%

35 Dice Holdings NYSE New York Stock Exchange DHX 509.00 509.00 USD,mn 548.56 -7.21% AMN Healthcare 36 NYSE New York Stock Exchange AHS 497.00 497.00 USD,mn 405.08 22.69% Services, Inc.

Exchange rate, 11/30/2012 AUD1 0.9833 USD JPY1 0.0126 USD EUR1 1.2714 USD CHF1 1.0778 USD CNY1 0.1599 USD HKD1 0.129 USD TWD1 0.0343 USD GBP1 1.592 USD

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7.Appendix 1: Ranking

RANK OF MARKET CAPITALIZATION OF HR SERVICES PROVIDERS, NOVEMBER 20121

Compared Market Cap Company Name Code of Stock Mkt Cap Nov. Mkt Cap Original with Rank Stock Exchange 2 on Oct. 31 in English Exchange Code 30($ million) Nov. 30 Currency previous ($ million) month Resources 37 NASDAQ Nasdaq RECN 489.00 489.00 USD,mn 512.51 -4.59% Connection Inc. 38 Kforce NASDAQ Nasdaq KFRC 479.00 479.00 USD,mn 409.94 16.85% Hong Kong Stock 39 Kingdee HKG 0268 477.56 3.70 HKD,bn 519.87 -8.14% Exchange 40 CDI Corporation NYSE New York Stock Exchange CDI 316.00 316.00 USD,mn 332.25 -4.89% Barrett Business 41 NASDAQ Nasdaq BBSI 252.00 252.00 USD,mn 208.93 20.61% Services Inc. Heidrick & 42 NASDAQ Nasdaq HSII 241.00 241.00 USD,mn 214.57 12.32% Struggles 43 Saba Software NASDAQ Nasdaq SABA 238.00 238.00 USD,mn 300.24 -20.73%

44 Robert Walters LON London Stock Exchange RWA 237.21 149.00 GBP,mn 239.62 -1.01% ClickSoftware 45 NASDAQ Nasdaq CKSW 233.00 233.00 USD,mn 234.95 -0.83% Technologies Impellam Group 46 LON London Stock Exchange IPEL 227.66 143.00 GBP,mn 237.80 -4.27% plc Pasona Group 47 TYO Tokyo Stock Exchange 2168 227.44 18,051.00 JPY,mn 231.21 -1.63% Inc. Chandler Australian Securities 48 ASX CMG 209.44 213.00 AUD,mn 187.45 11.73% Macleod Group Exchange 49 Synergie EPA NYSE Euronext (Paris) SDG 205.08 161.30 Eur,mn 212.57 -3.53%

50 Group Crit EPA NYSE Euronext (Paris) CEN 205.08 161.30 Eur,mn 177.68 15.42% CDCAQ FINRA, over-the-counter 51 CDC Corporation PINK CDCAQ 177.00 177.00 USD,mn 177.66 -0.37% electronic trading board Cross Country 52 NASDAQ Nasdaq CCRN 146.00 146.00 USD,mn 135.97 7.38% Healthcare, Inc. 53 Hudson Inc. NASDAQ Nasdaq HSON 140.00 140.00 USD,mn 144.39 -3.04% Volt Information FINRA, over-the-counter 54 PINK VISI 138.00 138.00 USD,mn 145.90 -5.41% Sciences electronic trading board

Exchange rate, 11/30/2012 AUD1 0.9833 USD JPY1 0.0126 USD EUR1 1.2714 USD CHF1 1.0778 USD CNY1 0.1599 USD HKD1 0.129 USD TWD1 0.0343 USD GBP1 1.592 USD

2012HRoot人力资源行业市场洞察 57 White Paper MarketWatch

7.Appendix 1: Ranking

RANK OF MARKET CAPITALIZATION OF HR SERVICES PROVIDERS, NOVEMBER 20121

Compared Market Cap Company Name Code of Stock Mkt Cap Nov. Mkt Cap Original with Rank Stock Exchange 2 on Oct. 31 in English Exchange Code 30($ million) Nov. 30 Currency previous ($ million) month WDB Holdings 55 TYO Tokyo Stock Exchange 2475 99.86 7,925.00 JPY,mn 105.08 -4.97% Co Ltd 56 Staffline Group LON London Stock Exchange STAF 94.79 59.54 GBP,mn 92.13 2.88% 104 57 Corporation/104 TPE Taiwan Stock Exchange 3130 87.50 25.51 TWD,bn 80.58 8.59% Job bank 58 ATA NASDAQ Nasdaq ATAI 87.07 87.07 USD,mn 107.64 -19.11% FULLCAST 59 HOLDINGS CO., TYO Tokyo Stock Exchange 4848 78.61 6,239.00 JPY,mn 65.14 20.68% LTD. Harvey Nash 60 LON London Stock Exchange HVN 68.57 43.07 GBP,mn 66.73 2.76% Group Computer& Hong Kong Stock 61 Technologies HKG 0046 57.76 0.45 HKD,bn 56.76 1.76% Exchange Holdings Ltd Corporate FINRA, over-the-counter 62 Resource OTC CRRS 45.43 45.43 USD,mn 66.01 -31.18% electronic trading board Services Inc Hydrogen Group 63 LON London Stock Exchange HYDG 31.31 19.66 GBP,mn 38.68 -19.06% Plc Australian Securities 64 Clarius Group ASX CND 28.14 28.62 AUD,mn 36.33 -22.54% Exchange 65 NetDimensions LON London Stock Exchange NETD 20.54 12.90 GBP,mn 22.90 -10.32% Humanis Group Australian Securities 66 ASX HUM 14.20 14.44 AUD,mn 16.44 -13.63% Limited Exchange WSTMF 67 Prime People LON London Stock Exchange PRP 9.21 5.79 GBP,mn 9.06 1.67% Hamilton James Australian Securities 68 ASX HJB 5.43 5.53 AUD,mn 11.51 -52.79% & Bruce Exchange FINRA, over-the-counter 69 Workstream OTC WSTMF 0.81 0.81 USD,mn 0.85 -4.95% electronic trading board Talent2 Australian Securities 70 ASX TWO 0.00 AUD,mn 0.00 #DIV/0! International Exchange

Notes: Exchange rate, 11/30/2012 : 1. Market Capitalization Market cap is calculated from the total value of a company's stock, namely total shares of stock AUD1 0.9833 USD times price per share. It fluctuates with stock market. JPY1 0.0126 USD 2. Above data come from the closing prices of local exchanges of the companies on Nov.30,2012. EUR1 1.2714 USD CHF1 1.0778 USD CNY1 0.1599 USD HKD1 0.129 USD TWD1 0.0343 USD GBP1 1.592 USD

2012HRoot人力资源行业市场洞察 58 White Paper MarketWatch

8.Appendix 2: Global Ranking of Websites Traffic

RANK OF WEBSITE GLOBAL TRAFFIC OF HR SERVICES PROVIDERS, NOVEMEBER 2012 1

Website Global China-based Search Company Name Company Name Traffic 3-Month Website Backward Rank Domain Name 2 English in Chinese in English Average Traffic Linking 3 Traffic Ranking Ranking

1 前程无忧 51Job www.51job.com 397 62 2,010 28,000,000

2 国际商业机器公司 IBM www.ibm.com 549 294 7,200 10,100,000

3 甲骨文 Oracle www.oracle.com 561 738 5,650 27,900,000

4 智联招聘 zhaopin.com www.zhaopin.com 576 88 1,810 4,770,000

www.careerbuilder.com 663 159 14,700,000 3,060,000 5 凯业必达 CareerBuilder www.careerbuilder.com.cn 472,250 76,191 430,000 87,900

www.adp.com 1,922 391 642 56,700 6 安德普翰 ADP www.adpchina.com 1,486,452 122,748 152 1,020

7 中华英才网 ChinaHR.com www.chinahr.com 2,413 351 1,490 1,030,000

8 思爱普 SAP www.sap.com 2,475 599 2,960 10,700,000

9 应届生求职网 Yingjiesheng www.yingjiesheng.com 3,157 392 694 8,470,000

10 盖洛普 www.gallup.com 3,423 2,461 1,510 59,300

11 中国人才热线 JobsDB www.cjol.com 4,611 567 804 1,460,000

12 埃森哲 Accenture www.accenture.com 4,856 1,167 2,350 136,000 Deloitte Human 13 德勒-人力资源咨询 www.deloitte.com 6,328 3,444 2,940 1,010,000 Capital Consulting 14 仕睿 SilkRoad www.silkroad.com 6,398 1,759 178 73,900

15 安永-企业咨询 Ernst&Young www.ey.com 11,137 7,441 2,820 107,000

16 赛仕软件 SAS www.sas.com 13,468 8,966 1,700 689,000

17 赛捷 Sage www.sage.com 15,154 11,076 354 651,000

18 卓博人才网 Jobcn www.jobcn.com 15,952 1,901 396 2,010,000

19 毕马威企业咨询 KPMG Consulting www..com 16,328 11,897 1,590 243,000

www.kenexa.com 19,538 5,043 267 39,300 20 肯耐珂萨 Kenexa www.kenexa.com.cn 1,158,912 119,787 14 610

2012HRoot人力资源行业市场洞察 59 White Paper MarketWatch

8.Appendix 2: Global Ranking of Websites Traffic

RANK OF WEBSITE GLOBAL TRAFFIC OF HR SERVICES PROVIDERS, NOVEMEBER 2012 1

Website Global China-based Search Company Name Company Name Traffic 3-Month Website Backward Rank Domain Name 2 English in Chinese in English Average Traffic Linking 3 Traffic Ranking Ranking www.randstad.com 25,483 7,477 544 671,000 21 任仕达 Randstad www.randstad.cn 1,238,713 58 22 1,010

22 怡安翰威特 Aon Hewitt www.aon.com 28,291 28,291 654 28,291

23 北森 Beisen www.beisen.com 34,366 3,229 151 1,720

www.infor.com 37,576 11,157 605 41,900 Infor Global 24 恩富 Solutions www.infor.cn 628,821 84,157 222 996

25 全美测评 ATA www.ata.net.cn 39,900 4,362 79 2,260

CIIC-Shanghai www.ciicsh.com 40,696 4,186 159 103,000

26 中智 CIIC-Beijing www.ciicbj.com 313,216 22,630 29 10,700

CIIC www.ciic.com.cn 657,467 67,227 218 9,450

27 金蝶 Kingdee www.kingdee.com 42,030 3,743 647 250,000

28 / PageUp People www.pageuppeople.com 44,065 855 224 26,800

29 瀚纳仕 Hays www.hays.com 50,831 3,120 657 5,900

30 世泓 SHL www.shl.com 51,168 41,409 180 7,330 Mercer Human 31 美世 Resource www.mercer.com 71,585 41,777 553 618,000 Consulting 32 罗致恒富 Robert Half www.roberthalf.com 85,356 17,316 638 163

www.kellyservices.com 89,844 20,677 779 4,070 33 必胜 Kelly Services www.kellyservices.cn 2,696,725 NA 33 135

34 韬睿惠悦 Towers Watson www.towerswatson.com 92,005 66,239 553 39,600

35 北京外服 FESCO www.fesco.com.cn 96,492 9,767 277 271,000

36 博思 Booz & Company www.booz.com 97,624 63,247 13,700,000 18,400,000

37 伟事达 Vistage www.vistage.com 99,075 23,119 203 6,740

38 第一招聘网 01 Job www.01job.cn 113,669 8,455 120,000 313,000

2012HRoot人力资源行业市场洞察 60 White Paper MarketWatch

8.Appendix 2: Global Ranking of Websites Traffic

RANK OF WEBSITE GLOBAL TRAFFIC OF HR SERVICES PROVIDERS, NOVEMEBER 2012 1

Website Global China-based Search Company Name Company Name Traffic 3-Month Website Backward Rank Domain Name 2 English in Chinese in English Average Traffic Linking 3 Traffic Ranking Ranking 39 翰德 Hudson www.hudson.com 117,414 8,686 543 915,000

40 德科 Adecco www.adecco.com 120,170 59,078 525 4,770,000

41 安拓国际 Antal International www.antal.com 120,321 17,246 113,000 1,360,000

www.kronos.com 121,209 27,543 210 199,000 42 克罗诺思 Kronos www.kronos.cn 3,576,308 NA 210 18,400

43 职酷网 Jobkoo www.jobkoo.com 122,511 14,669 142 1,720,000

44 用友 yonyou www.yonyou.com 131,608 11,352 493 66,500

45 雇得易 Hirede www.hirede.com 140,592 14,285 29 5,280

46 东软 Neusoft www.neusoft.com 141,910 12,582 327 22,100

www.michaelpage.com 147,272 85,085 469 623,000 Michael Page 47 米高蒲志国际 International www.michaelpage.com.cn 276,241 33,012 351 1,230,000 Korn/Ferry 48 光辉国际 www.kornferry.com 148,903 127,418 396 5,970 International 49 威科 Wolters Kluwer www.wolterskluwer.com 170,219 69,182 1,010 8,770

50 合益集团 HayGroup www.haygroup.com 179,424 135,367 108 54,700

51 思安 Spherion Corp www.spherion.com 211,473 46,918 118 32,300

52 上海外服 EFESCO www.efesco.com 220,601 17,513 220 27,700

53 艾登瑞德 Edenred www.edenred.com 225,423 43,670 258 1,110

54 万宝盛华集团 ManpowerGroup www.manpowergroup.com 237,379 165,347 714 7,690

55 首优 First Advantage www.fadv.com 237,379 165,347 74 4,480

56 路敏思 Lumesse www.lumesse.com 263,979 71,916 129 3,240 普华永道-人力资源 57 www.pwccn.com 264,696 55,094 184 18,600 咨询 58 史宾沙 Spencer Stuart www.spencerstuart.com 272,659 125,288 126 24,500 Heidrick & 59 海德思哲 www.heidrick.com 273,045 124,868 244 1,360 Struggles Egon Zehnder 60 亿康先达 www.egonzehnder.com 304,184 213,118 142 123,000 International

2012HRoot人力资源行业市场洞察 61 White Paper MarketWatch

8.Appendix 2: Global Ranking of Websites Traffic

RANK OF WEBSITE GLOBAL TRAFFIC OF HR SERVICES PROVIDERS, NOVEMEBER 2012 1

Website Global China-based Search Company Name Company Name Traffic 3-Month Website Backward Rank Domain Name 2 English in Chinese in English Average Traffic Linking 3 Traffic Ranking Ranking Russell Reynolds 61 罗盛咨询 www.russellreynolds.com 330,313 197,534 109 6,320 Associates Talent2 62 天柏 www.talent2.com 355,228 16,835 114 6,430 International 63 蓝步 Bluesteps.com www.bluesteps.com 397,855 158,917 140 1,420

www.cdcsoftware.com 526,354 161,754 194 3,850 64 中华网软件 CDC Corporation www.cdcsoftware.com.cn 5,117,860 NA 14 713 MRI Network MRI Network 65 www.mrinetwork.com 563,732 166,313 104 9,050 Worldwide Worldwide 66 易才 CTG www.ctghr.com 568,463 73,637 108 1,870

67 倍智 Tale Base www.talebase.com 611,575 81,045 20 3,490

68 企顾司 Cegos www.cegos.com 622,398 39,038 286 764

www.ngahr.com 628,946 172,619 144 1,630 69 安瑞雅 Northgate Arinso www.northgatearinso.cn NA NA 54 41

www.robertwalters.com 697,634 95,407 96 4,580 70 华德士 Robert Walters www.robertwalters.cn 2,194,374 NA 66 7,970 Career 71 科锐国际 www.careerintlinc.com 697,925 75,916 27 9,720 International 72 安立国际 Amrop Group www.amrop.com 783,288 171,462 34 711

73 中欧商业在线 eCEIBS www.eceibs.com 906,226 104,081 205 33,300

74 ECA国际 ECA International www.eca-international.com 990,725 NA 43 698

75 伯乐管理有限公司 Bo Le www.bo-le.com 1,009,111 NA 12 3,120

76 诺姆四达集团 NormStar Group www.normstar.com 1,036,854 NA 15 644

77 云招科技 CloudRecruit www.ourats.com 1,092,786 122,835 5 544

78 赛捷 Sage www.sagesoft.cn 1,243,884 NA 22 47,400 Genesis Education 79 人众人 www.renzhongren.com 1,244,336 118,123 1,880 75,100 Group 80 一佳一网络科技 power plus www.powerplus.com.cn 1,714,079 71,904 20,000,000 21,700,000

81 易得训 ExecuTrain www.executrain.com 1,846,934 NA 13 25,900

82 网维软件 NetDimensions www.netdimensions.cn 1,969,588 NA 46 124

2012HRoot人力资源行业市场洞察 62 White Paper MarketWatch

8.Appendix 2: Global Ranking of Websites Traffic

RANK OF WEBSITE GLOBAL TRAFFIC OF HR SERVICES PROVIDERS, NOVEMEBER 2012 1

Website Global China-based Search Company Name Company Name Traffic 3-Month Website Backward Rank Domain Name 2 English in Chinese in English Average Traffic Linking 3 Traffic Ranking Ranking 83 汇思软件 Cyberwisdom www.cyberwisdom.net.cn 1,997,672 NA 27 1,470

84 太和顾问 TaiHe Consulting www.taihe.com.cn 2,051,738 142,985 37 673

85 英格玛 Engma www.engma.net 2,274,483 NA 71 3,910

86 海问联合 Assess Systems www.assess-systems.com 2,827,752 NA 38 418

www.leadershipinc.com 2,920,391 482,625 7 755 87 立德管理顾问 Leadership www.leadershipinc.com.cn 14,484,260 NA 7 20,600

88 宏景软件 HJSoft www.hjsoft.com.cn 3,448,729 NA 29 6,940

89 薪得付 CDP Group www.cdpgroupltd.com 3,740,146 NA 17 1,190

90 创拓软件 InnoWeave www.innoweaver.com 3,761,862 NA 1 207

www.rightmanagement.co.uk 3,854,557 NA 28 489 91 睿仕管理 Right Management www.rightmanagement.cn NA NA 26 295

92 明基逐鹿 BenQ Guru www.benqguru.com 3,970,538 21,216 41 1,950

93 鼎源万家 Insupro www.onehome.cn 4,212,777 NA 36,500 37,400

94 嘉扬 kayang www.kayang.com.cn 4,308,979 NA 17 8,630

95 中国四达 China Star www.chstar.com.cn 4,989,171 NA NA 575

96 泛微 Weaver www.weaver.com.cn 5,166,857 NA 1 5 Vanguard 97 万古科技 www.vgtech.com.cn 7,614,813 NA 28 8,250 Technology 98 德博诺 de Bono www.debonochina.com 9,591,470 NA 3 316

99 欧信英才 China Team www.chinateam.com 9,772,528 NA 2 5

100 善择 China Select www.chinaselect.cn 14,346,414 NA 19 382

Notes: 1 Traffic Rank: It is ranked according to the global traffic of the websites, which was the mean of the monthly statistic collected by Alexa. The number various with the daily PVs by independent IPs, and thus indicates the popularity of a website. 2 All links directed by other website doucments are referred to as backward links. The more backward links a website has, the more popularity and support it has. 3 The search engine traffic is counted by the Google Administrater Tool; the number of times a company's website PVs directed by Google also reflects how popular it is. 4 If a company has mutiple domain names, its website global traffic is collected from its most visited website.

2012HRoot人力资源行业市场洞察 63 White Paper MarketWatch

Copyright HRoot Corporation 2012 HRoot, the HRoot logo and www.hroot.com are trademarks or registered trademarks of HRoot Corporation in China and other countries. If these and other HRoot trademarked terms are marked on their first occurrence in this information with a trademark symbol (™), this symbol indicates the trademark owned by HRoot at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of HRoot trademarks is available on the website, www.hroot.com. Other company, product and service names may be trademarks or service marks of others. References in this publication to HRoot products and services do not imply that HRoot intends to make them available in all countries.

2012HRoot人力资源行业市场洞察 64