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Toastmasters.Org How to Apologize Like a Celebrity www.toastmasters.org How to Apologize Like a Celebrity ® May 2010 Beauty, Poise and Speaking Skills History’s Most Important Speeches Announcing the 2010 Golden Gavel Recipient VIEWPOINT TOASTMASTER Publisher Daniel Rex Editor Suzanne Frey Associate Editors Beth Black Paul Sterman Editorial Assistant Katie De Boer Graphic Design Sue Campbell TI OFFICERS AND DIRECTORS Founder Dr. Ralph C. Smedley (1878-1965) What Every 2009-2010 OFFICERS International President Gary Schmidt, DTM Clackamas, Oregon Senior Vice President Pat Johnson, DTM Toastmaster Victoria, British Columbia, Canada Second Vice President Michael R. Notaro, DTM Alameda, California Third Vice President John Lau, DTM Must Do Kuching, Malaysia Immediate Past President Jana Barnhill, DTM, AS Lubbock, Texas Susan. Nancy. Dorothy. Gavin. Those are the names of four Toastmasters Executive Director Daniel Rex Mission Viejo, California who were invaluable to my personal development. What did they do? They Secretary-Teasurer Sally Newell Cohen simply encouraged me to take leadership roles in Toastmasters. They planted Mission Viejo, California seeds of encouragement. What subsequently blossomed has made all the difference in my life. 2009-2010 DIRECTORS Lyle Appleyard, DTM Pamela McCown, DTM This is the time of year when we elect officers to serve in every level of Stonewall, Manitoba, Canada Pasadena, Texas leadership in our organization. Are you stepping up to the plate to serve as an Sal Asad, DTM Earleen Norris, DTM Richmond, Virginia Truckee, California officer in your club or district? You should. I believe that your Toastmasters Theo Black, DTM Keith Ostergard, DTM career is incomplete until you have served as both club president and area Wayzata, Minnesota Beijing, China Ken Cawley, DTM Michael V. Raffety, DTM governor. Those are two of the most life-changing roles in Toastmasters. San Jose, California Chicago, Illinois As a club president, you will learn to motivate volunteers, operate within Pamela Christopher, DTM Mary G. Russell, DTM Union Grove, North Carolina Temple City, California a budget, organize people and projects, and help improve your club mem- Susan Dalati, DTM Poh Kim Siong, DTM bers’ lives. As an area governor, you will do all that and more by educating Manotick, Ontario, Canada Singapore Kristal DiCarlo, DTM Heath Suddleson, DTM and inspiring members of multiple clubs to succeed and overcome challenges. Westlake, Ohio Potomac, Maryland The best part of both these roles is that you will see the immediate impact Emmy Hager, DTM Tim Swearingen, DTM Auburn, Washington Chandler, Arizona of your contributions. It’s a phenomenal experience to watch a new member Ron Kirchgessner, DTM Annelie Weber, DTM deliver an Ice Breaker, encourage a member to hang on just a bit longer to Greenwood, Indiana New Windsor, Maryland earn a Competent Communicator award, or celebrate the achievements of your team when you earn Distinguished Club or Distinguished Area status. TOASTMASTERS INTERNATIONAL You also become a better communicator. As a club president or area P.O. Box 9052 • Mission Viejo, CA 92690 U.S.A. 949-858-8255 • Fax: 949-858-1207 governor, you have more opportunities to speak on diverse occasions, such Voicemail: 949-835-1300 as leading a business meeting, chairing an area council meeting or training members.toastmasters.org other officers. I love to tell those prospective area governors who initially CONTACTING WORLD HEADQUARTERS decline the role because they want to compete in speech contests, that they For information on joining will have more opportunities to speak as an area governor. That practice or building a club, visit: www.toastmasters.org will help them when they compete in speech contests the following year. Article submission: [email protected] Every leadership role I undertook in Toastmasters has made me a better Letters to the Editor: [email protected] To change address, communicator, a stronger leader and a more well-rounded person. I owe log in to: members.toastmasters.org my career and increased responsibilities at work to the leadership lessons I learned in Toastmasters. Isn’t it time for you to start your leadership journey, The TOASTMASTER Magazine (ISSN 00408263) is published monthly by Toastmasters International, Inc., 23182 Arroyo Vista, Rancho Santa Margarita, or to progress to the next level of your leadership development? CA 92688, U.S.A. Periodicals postage paid at Mission Viejo, CA and additional mailing office. POSTMASTER: Send address change to The TOASTMASTER Magazine, P.O. Box 9052, Mission Viejo, CA 92690, U.S.A. As for those four Toastmasters: Thank you, Susan Lannis, Nancy McCarthy, Published to promote the ideas and goals of Toastmasters Inter national, a non profit educational organization of clubs throughout the world dedicated Dorothy Cottingham and Gavin Blakey. Your belief in me has transformed to teaching skills in public speaking and leadership. Members’ subscriptions are included in the $27 semi annual dues. me into the person I am today. The official publication of Toastmasters International carries authorized notices and articles regarding the activities and interests of the organization, Your journey of leadership begins now! but responsibility is not assumed for the opinions of the authors of other articles. The TOASTMASTER magazine does not endorse or guarantee the products it advertises. Copyright 2010 Toastmasters International, Inc. All rights reserved. Repro duction in whole or in part without written permission is prohibited. Not responsible for unsolicited material. Toastmasters International, The TOASTMASTER, and the Toastmaster Inter national Emblem are trademarks of Toastmasters International registered in the United States, Canada and many other countries. Marca registrada en Gary Schmidt, DTM Mexico. Printed in U.S.A. International President Printed on Recycled Paper 2 TOASTMASTER May 2010 May 2010 TABLE OF CONTENTS Volume 76, No. 5 ARTICLES &DEPARTMENTS 2 Viewpoint: What Every Toastmaster Must Do FEATURES By International President Gary Schmidt, DTM 4 Letters to the Editor History’s Most 5 My Turn: How to Apologize Like a Celebrity Important Speeches How not to say you are sorry . From Pericles to Mandela, orators’ By Chris Witt words echo through the ages. By William H. Stevenson, III 6 Profile: Engineering a First-Rate Club PAGE 8 Northrop Grumman corporate club consistently produces leaders and results . By Paul Sterman 12 William Safire: Language Legend The Best-Kept Late speechwriter and columnist leaves a towering legacy. Networking Secrets By Eugene Finerman From holding office to visiting the International Convention – 14 Looking at Language: Avoid Clichés Toastmasters offers opportunities Like the Plague for networking and fun. Eschew hackneyed phrases in By Heather O’Neill favor of inventive expression. PAGE 16 By Craig Harrison, DTM 19 Announcing Toastmasters’ 2010 Golden Gavel Recipient Recognizing Carolyn Kepcher as a business Beauty, Poise an d .. leader, writer and television personality . Speaking Skills! Beauty pageant winners from around 20 Rx for Better Health: Toastmasters the world credit Toastmasters with Research links health maintenance helping them win their titles. to club membership. By Katie De Boer By Theodore Lustig, DTM PAGE 24 23 How To: The Power of a Winning Voice How to hit the right notes when speaking. By Eve Cappello, Ph.D., DTM The Toastmasters Vision: Toastmasters International empowers people to achieve their full potential and realize 28 For the Novice: My Time is Your Time their dreams. Through our member clubs, people throughout the world can improve The time limits you learned in Toastmasters their communication and leadership skills, and find the courage to change. hold value in your professional life. The Toastmasters Mission: By Merrill J. Davies, ACG Toastmasters International is the leading movement devoted to making effective oral communication a worldwide reality. 30 Funny You Should Say That! I’m Not Impressed Through its member clubs, Toastmasters International helps men and women The perils of making a good first impression. learn the arts of speaking, listening and thinking – vital skills that promote self-actualization, enhance leadership potential, foster human By John Cadley understanding, and contribute to the betterment of mankind. It is basic to this mission that Toastmasters International continually expand its worldwide network of clubs thereby offering ever-greater numbers On the Cover: Nicole Flint, Miss South Africa 2009. of people the opportunity to benefit from its programs. Photo by Peter Morey TOASTMASTER May 2 010 3 LETTERS Do you have something to say? Write it in 200 words or less, sign it with your name, address and club affiliation and send it to [email protected]. Surgical Speaking Strategies page reminds me of my middle you Toastmasters, for taking a huge The January issue arrived at a perfec t school newsletter. stress in my life and turning it into time in my life. Your special issue of Bring back John Cadley’s page a very enjoyable hobby. Communicating with Medical Provi - on humor! Mike Haine • Cowichan Toastmasters • Duncan, B.C., Canada ders was most helpful as I was in Ted Fuller, CTM • Walnut Creek Sunrise Club • Walnut Creek, California the process of dealing with doctors Storytellers Need Feedback Too and specialists prior to surgery in Help for the Table Topics Challenge Regarding “The Glory of the Story” early February. I found “A Visit Craig Harrison’s article “Turning the (March) by Craig Harrison, I wish to to the Doctor” by Florence Ferreira Table on Table Topics” (February) is commend Craig for his comparison particularly informative. a gem of reference material and hope of Toastmasters to storytellers and I have also used this ongoing for those of us who struggle with the the best features of each organiza tion. medical experience as the inspiration impromptu side of a Toastmasters Having been a member of both a for Project #1 in the Special Occasion meeting. I plan to pick one strategy storytelling guild and Toastmasters, Speeches manual – Mastering the at a time in future meetings, so I I have often contemplated what one Toast.
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