APPENDIX B
Luton Libraries Review 2012 Children & young peoples consultation: 770 responses
FINAL RESULTS REPORT (23 May 2013)
How do you use your library
We would like to know how you use your library(s) to understand what is important to you and to meet your needs.
Q1. Do you use any libraries in Luton? please tick 1 box only 733 (99%) yes 7 (1%) no 2 (0%) don’t know/can’t remember
Q2. Which libraries do you visit / use the most ? please tick all that apply 216 (29%) Central Library 183 (24%) Leagrave 68 (9%) Lewsey Farm 129 (17%) Marsh Farm 87 (12%) Sundon Park 73 (10%) Stopsley 99 (13%) Wigmore 96 (13%) Bury Park 132 (18%) Mobile Library 4 (1%) Home Library Service 188 (25%) School library
Q3. Why do you use this / these library(s)? please tick all that apply 596 (79%) to read 63 (8%) wait for my parents / family 122 (16%) meet friends 204 (27%) it’s somewhere / a safe place to go 384 (51%) it’s close to my home 297 (39%) it’s open when I finish school 323 (43%) its open at the weekends 422 (56%) staff are friendly and available if I need help 241 (32%) they have a study area 355 (47%) help with homework 373 (50%) to use computer(s) / IT access 544 (72%) good range of books I can borrow 251 (33%) range of other things I can borrow like CDs, DVDs etc 268 (36%) range of activities that I can take part in 434 (58%) I can get to the library easily 399 (53%) the library looks nice and welcoming
16/53 48 (6%) other Other, please tell us any other reasons • 88 responses: see appendix
Q4. Why do you borrow books from this/these library(s)? please tick all that apply 619 (83%) I like reading 397 (53%) I want to get better at reading 115 (15%) so someone else can read to me 45 (6%) I am in a reading group 467 (63%) the library has a good range of books 390 (52%) for homework 385 (52%) I want to find things out 312 (42%) so I don’t have to buy books 22 (3%) I don’t borrow books 30 (4%) other Other, please tell us any other reasons • 46 responses: see appendix
Here are some other ways that library services are provided in Luton:
*Home Library Service - This is a service for Luton residents who are unable to visit a library themselves because of a disability or ill health. A member of library staff visits the person at their home to discuss books they like / dislike and other items like CD’s / DVD’s and then items are delivered to their home regularly. There is no charge for this.
*Mobile Library Service - This is a vehicle with computers and boo ks for adults and children. This visits areas of Luton where there are no library buildings
In future, some library services may also be provided through a *Library Information Point (LIP) - this is a point where adults and children can order a book, pick it up and return it.
Q5. If the local library near your home and / or the library that you use the most were to close, what would you do instead? please tick all that apply 289 (40%) travel to another library 36 (5%) use the *Home Library Service if eligible - see above 179 (25%) use the internet and online resources somewhere else i.e. school, college, home, internet cafe etc 127 (18%) find somewhere else to study 101 (14%) use a library in a community centre 35 (5%) use a *Library Information Point (LIP) if available- see above 88 (12%) use the *Mobile Library Service - see above 284 (40%) stop using library services 60 (8%) other Other, please tell us any other reasons • 94 responses: see appendix
Q6. Would any of the following reasons stop you using library services? please tick all that apply
16/54 54 (9%) I have problems with my mobility so would have difficulty getting to another library 224 (38%) I am not allowed to travel much further from my home 168 (28%) I have problems with transport 315 (53%) I would have to have someone take me 246 (41%) I would no longer be able to go after school because of time to travel 58 (10%) other Other, please tell us any other concerns you may have • 66 responses: see appendix
Q7. How often do you use the library? please tick 1 box only 122 (16%) everyday 457 (62%) about once a week 127 (17%) about once a month 22 (3%) about once every 3 months 12 (2%) once in the last 12 months
Q8. Who do you usually go to the library with: please tick 1 box only 174 (24%) on my own 382 (53%) with a parent(s) 220 (31%) with someone from my family - brother, sister, grandparent, uncle, aunt 115 (16%) with friends 40 (6%) with your school (as part of school trip) 9 (1%) my playgroup or nursery Someone else, please say who (e.g. child minder, Brownies, Scouts etc) • 34 responses: see appendix
Q9. How do you normally travel to this library? please all that apply 625 (84%) walk 61 (8%) bus 286 (38%) car 22 (3%) taxi 54 (7%) cycle 13 (2%) other
Q10. When do you prefer to visit the library? please tick all that apply 472 (65%) after school during the week 452 (62%) Saturday 164 (22%) Sunday 434 (60%) during school holidays
Q11. Do any of the following apply to you? please tick all that apply 4 (1%) I have problems with my hearing and need a hearing loop 0 (0%) I need disability access - ramps, lifts, enough space etc 11 (2%) I have problems with my mobility so have difficulty getting to a library 192 (28%) I am not allowed to travel much further from my home 81 (12%) getting to the library maybe difficult 18 (3%) I need help with understanding the English language 261 (38%) I need to visit with a parent/guardian
16/55 286 (42%) no, none 16 (2%) other Other, please tell us any other reasons • 18 responses: see appendix
Q12. Overall, has using the library helped you to . . . ? please tick all that apply 567 (78%) read better 479 (66%) do better at school 291 (40%) use computers better 189 (26%) make friends 282 (39%) join in activities at the library / try new activities 500 (69%) learn and find things out Other, please tell us any other reasons • 42 responses: see appendix
Why don’t you use your library?
Q13. If you DO NOT use any library services in Luton, please tell us why? please tick all that apply 13 (6%) I don’t need to - I buy my own books 4 (2%) I’m not interested in reading/I don’t like reading 3 (1%) there aren’t enough interesting books to borrow 2 (1%) I’m not interested in any of the clubs or activities that happen at the library 11 (5%) I am too busy 10 (5%) my parents/guardians are too busy to bring me to a library 8 (4%) I have access to the internet at home or elsewhere 0 (0%) its difficult for me to access the building (to get into it, around it and/or out of it) 5 (2%) my nearest library is too far/difficult for me to get to it 5 (2%) the library isn’t open when I want to go there 0 (0%) I don’t know how to use the library 6 (3%) I don’t know what is on offer at the library for me 173 (78%) does not apply 13 (6%) other Other, please tell us any other reasons • 22 responses: see appendix
Q14. Do you have any ideas about how library services in Luton can be made better for children and young people? please write in the box below • 411 responses: see appendix
About you
We need to make sure that we are hearing the views of lots of different children and young people - both boys and girls, of different, ages and backgrounds. Please fill in the next few questions about yourself
Q15. Are you a . . . ? please tick 1 box only 309 (42%) boy/male
16/56 431 (58%) girl/female
Q16. How old are you? please tick 1 box only 383 (52%) 10 years and under 83 (11%) 11 65 (9%) 12 72 (10%) 13 32 (4%) 14 27 (4%) 15 76 (10%) 16 and over
Q17. Which group do you feel best describes you ? please tick one box only 258 (36%) White - British 9 (1%) White - Irish 12 (2%) Eastern European 5 (1%) Gypsy/Traveller 16 (2%) Any other white background 25 (3%) Mixed - White and Black Caribbean 6 (1%) Mixed - White and Black African 19 (3%) Mixed - White and Asian 14 (2%) Any other mixed background 39 (5%) Asian/Asian British - Indian 27 (4%) Asian/Asian British - Kashmiri 101 (14%) Asian/Asian British - Pakistani 85 (12%) Asian/Asian British - Bangladeshi 14 (2%) Any other Asian background 24 (3%) Black/Black British - Caribbean 51 (7%) Black/Black British - African 5 (1%) Any other black background 3 (0%) Chinese 9 (1%) Other Other, please specify • 28 responses: see appendix
Q18. Do you consider yourself to have a disability? please tick all that apply 8 (1%) yes, hearing impairment/deaf 3 (0%) yes, visually impairment/blind 15 (2%) yes, physical 8 (1%) yes, mental health condition 23 (4%) yes, learning 7 (1%) yes, long standing illness 594 (91%) no, none at all 12 (2%) other Other, please specify • 14 responses: see appendix
Q19. What is your religion/faith/belief? please tick 1 box only 271 (38%) Christian 3 (0%) Buddhist 31 (4%) Hindu
16/57 2 (0%) Jewish 289 (40%) Muslim 2 (0%) Sikh 117 (16%) None Other, please specify • 26 responses: see appendix
16/58 Luton Libraries Review 2012 Children & young peoples consultation: 770 responses
APPENDIX (23 May 2013)
Q3. Why do you use this / these library(s)? Other, please tell us any other reasons (88 responses): • If I want to borrow a book and the library doesn't have it the librarians order or buy it for me • They help if a problem is happening. • read with friends and my mother teaches me at the library • to print off my homework • come for homework • clubs • to eat chocolate Rees bars • there are fiction books • My two children enjoy browsing and choosing books to borrow and take home. • we can check out the books ourselves • Time for Rhyme • staff so welcoming and informative • because there is activities like story lab • it helps me with my work • So I can learn more instead of watching TV. • Its nice quite place to do different activities and other things and end your day with nice peaceful activities and book to do. • summer reading challenge • homework • good resources • because I enjoy it • THE STAFF ARE FRIENDLY AND VERY HELPFUL • Excellent staff, we would miss each other. • I can order books myself. It's open before my ballet class, it is easy to find the books I want as it isn't too big. • help my children with home schooling • Because its a warm place • play schemes • It’s a great place to go. • to draw • to draw and study • draw • When bad things go on in the library I still feel safe. • drawing • To draw and watch things on the computer. • Very good and fast service and it is quite near • Good quietness • It is fun!
16/59 • I like to go with my granny • to help learning English • Rhyme time • kids singing • Borrow books to use for the pre-school where I work • Friendly staff • I request my study books to borrow and they help me and bring them. • Borrow books for revision • Because I like it there • to order in books from out of area • The staff are helpful and friendly • It make me feel at home when I am upset • It makes you feel comfortable and at home • I like Sundon Park • Bookstart reading for toddlers on Tuesday & I use the cafe. • Rhyme time • To provide activities and keep my daughter amused. • to request books • its fun • meet new friends • vital part of my community • Its a landmark • I like to read and find books that I'm interested in. • best staff • because I get bored easily • its cool • fantastic • I like the books • There is history here • It’s something I can do with my best friend we like going together to library. • As it is a good school library as well. • I use the computers to do my college coursework • Anything we require. • very useful in my development • I like it • I like it • I feel wanted and important in all Luton libraries. • It is a very useful during the school holidays to come and read and borrow books. • A nice place to go • borrow puzzles • it has a bigger selection of books than the others I know • to talk to people • to talk about something • I so I dot have to Buy Books • Cafe • I escort my children to the Library
16/60 • it's nice and peaceful • It is very neat • It is peace and quite. • In this Library, they encourage me to do the best I can. I would hate it to go. • To take books home and read them • Very convenient as I take my kids to homework and its near their school and home
Q4. Why do you borrow books from this / these library(s)? Other, please tell us any other reasons (46 responses): • Because I want to read books which are really interesting. • free books and I have enough time to read • Its got books I like • we mainly borrow children's books as they are great for learning to read as there are so many to choose • internet access • I borrow books because reading is my favourite thing to do. reading is my passion! • so I can get better at reading • homework • and I like to read • GOOD FACTUAL BOOKS • art books • easy to get books • Because reading helps with my SATS • For SATS • To try before I buy. • To increase levels of vocabulary • Books are expensive so this is the best way to get a good choice • I borrow lots of books for our 2-5 year old daughter • It is the only library that I can get to because others are too far. • I like adventure books • I like the spoken word as there is not a lot on the radio. • You can get a wide range of excellent books • If you've read a book, you don't have to keep it to never read again - you can swap them • independent reading scheme at school • To try out new books without having to buy • Enjoyable • I borrow books because their interesting! • teaches you thing • To help improve my reading level and vocabulary. • Probably would be unable to use books • Research certain topics, ideas, reserve books. • I don't borrow books the school makes us. • school forces me • the school tells me to
16/61 • The books help me with my coursework. • Its good opportunity for us • The books are interesting • It’s a nice quiet place. • To do some work on computer also. • Stopsley library is within walking distance of my home so easily accessible to use. • for entertainment • family fun time • To help my sons deal with issues like their feelings, and issues around divorce since i am a single mum. I have found a wealth of information on these topics. The books give me a starting point for talking as well as raise topics that are very relevant as well as help me put in clear words what I am trying to say to them. What i love best is also the section in the books that clearly explain how to deal with emotions raised in a positive way. • I also go to read and research different types of Manga and also sometimes go on the computer. • My children enjoy borrowing and reading books every week as they get to choose some books every Saturday after homework club. • "Because I like them" said as if it was really obvious!
Q5. If the local library near your home and / or library that you use the most were to close, what would you do instead? Other, please tell us any other reasons (94 responses) • I don't really know as I’d never thought they would close it. I suppose I’d travel to another one, but not as often as I’d like because of the distance I’d have to travel and this would upset me. • don’t know • don't know • I will feel upset and I like that library • I wont go to other library • don't know - everything else is too far • I would commit suicide • find the next closest library • not sure • I don't know • soon unable to travel and then would depend on library service • stop using Bedfordshire libraries • It would make it difficult as I enjoy reading a lot and couldn't afford to buy books • in both cases I would only do this if it was still nearby home and would use the service a lot less • stay home • I would travel to another library but come back to the library closest to me • stay there • read books from home • I would read at my school library • home library
16/62 • read books from home • with my parents • The library is a mobile library and close to my home. if this were to close i wouldn't be able to get new books every week. • just stay at home and read there • I would find it difficult to go to other library • I don't really know because I don't want it to close. • would be difficult as it is so close • I need most library • will be difficult for me • Not go at all. • Not go to any library at all!! • Never come to the library • It would be a great loss as I would have to spend a lot to get to the library. • We would not be able to visit the library as often as we do. • We wouldn't use the library as often as we do now. • I won’t go because there is no other nearby libraries. • Find one that is nearest • Use the school library • Still visit the library • It would be hard for me to access others. Usually prefer weekends as I work during the week. Mobile vans are not the same • Study at home • My mum would have to take me in to town centre by bus • do the stuff at home • I wouldn't like it if this library closed down because everyone is so nice here. • I wouldn't be able to live without this library its the best • don't know • Would like it if either central of Bury Park library open. • This library is the best • I would like to use central and Bury Park library. • Use same library unless I move • nothing and not study • not study • I would find it difficult to get to another library. • currently use mobile library • Be sad because it’s close to my school on a Friday. • Sit around and read books at home. • start buying books • we can't get to any other library] • Buy books from a local retailer if I can afford to. • Travel to central Luton and use the main central library. • buy books I guess • get books of internet • Would make it very difficult to get to the library - less visits. • Hang in Sundon Alleys / streets • hang at shops, possibly alleys • hang around places
16/63 • Why? • wouldn't have anything • I really don't know what I would do • Not read as much because I like other library better • It will impact me adversely • I would have to study at home • Because the one I am using is easier for me to get books. • I rely on the Sundon Park library. • go to school library • Bury Park library very suitable place for families and area. • decrease my reading • I would use all the libraries that are available • Use the libraries lesser. • Would not be able to use because of transport. • It would break my heart, the other libraries too far. • may travel but would be more inconvenient • None • Use the P.C • [NB: Assuming "X" marked in the tick boxes on the paper version mean "No"] • cry • Mum will not let me travel on buses alone • if the government help more library is good for children's • it would make me very sad. • Or I would only get to go to the library once a month or longer • I would complain that it went and severely disappointed. I know a lot of people that need the Library. • Difficulty to travel for young and elderly • Some weekends I would travel to the town library. • If there is a mobile service available or if there is any library within reason to my house.
Q6. Would any of the following reasons stop you using library services? Other, please tell us any other concerns you may have (66 responses): • I wouldn't feel safe as I’d never been to the other libraries, so i don't know what there like, so i wouldn't visit them because I’d be too nervous too and I wouldn't know anyone else who works there. • parking is an issue at many libraries • We visit standalone libraries not home/mobile etc • there is no more libraries • there are no reasons for me to stop using the library • do it at the weekend • I would ever stop using libraries • don't have any problems • I now the library I go to and wouldn't like it to close. • I am only 8 so I need someone to take me
16/64 • problems at home and we have no time • not allowed to far alone • no • non of them stop me from using the library • Only adult books • if there is bad weather • If the library closed down. • Because I can not get to another one. • too far • too far • If this library closed! • too used to the library • I would be too tired to go. • I wouldn't stop • no • I want these libraries to open because its very convenient and easy to get there. • time, location, access • none • I will not be able to use library if it is very far away. • Lost book so no library card. • We go for bookstart • If the library is too far away might not be able to get there. • gets too dark to come from library • I have none • no concerns • Wouldn't be convenient and local anymore • No I would always, always us them • I have a brother and sister and a poorly dad so can't get to other libraries. • cannot afford to travel • it means I can't just "pop in" to have a look. • Petrol costs / time / convenience. • My parents can't visit another library easily. • Cannot enjoy looking and reading books with my friends. • I'm only allowed in Sundon • I'd be bored • no • no • I am mostly able to attend on weekends • I don't have car so that will stop me. • Longer trip so wouldn't have time. • I am sad they want to close the library • to dangerous walk to get there • Fines • not as convenient • Maybe because Dad is using the car. • I would not be able to come because of the transport
16/65 • I work at the school behind the library. • Concerns of petrol, timing, distances etc. • No • It's too far and would take too much time • Distance of the library is encouraging as you do not have to travel far. A jobseeker can not pay for transport to go to the Library to check jobs in the Newspapers or over the Internet - [Summary] • Further away so less frequent visits to library. • Not sure • My kids have Islamic studies so would not be able to travel far because of the times they start. • lunchtimes is a good time to go • none of the above
Q8. Who do you usually go to the library with? Someone else, please say who (34 responses): • girls brigade • my parent and my brother • My childminder. • on my own • mum • nanny • child minder • some time with my brother • children • or with friends • with friends • My daughter • with my sister • Dad, brother and mum • Dad, brother and mum • Nan • I take my daughter to the library • has a parent with three children • carer • My three children • mum, dad, brother • Parent drops me off at the local library. • cousins • childminder • beavers sleepover • RE:Qu7 - three times a week • RE:Qu10 - with School (Lea Manor) • Childminder • Childminder • Childminder • Childminder
16/66 • my child • with my two children • child minder
Q11. Do any of the following apply to you? Other, please tell us any other reasons (18 responses): • I am home schooled so we come during school hours too. Lifts and enough space is important as I have a little sister who sits in a pram. • with a parent • brain damage • none • no • I need computer • Blue badge holder. Leagrave library so convenient. • Polish • If library is near that will have no problems as I have to walk to the library. • cannot go home alone in the dark • I can walk only a short distance so this library (Marsh Farm) is convenient for me. • I have no safety awareness, need constant supervision. • I need the libraries resources to do my coursework • I can't read very good! • Can't read that good. • Some Library organise training which enable people to acquire skills & activities to help people (various age group) socialise where some others don't • I need somewhere quiet where I can rely on the resources and am assured to not be disturbed • If the library does close and goes further out then it will be difficult to fit in with kids as they attend Islamic studies everyday.
Q12. Overall, has using the library helped you to . . . ? Other, please tell us any other reasons (42 responses): • study in a quiet environment • good homework club • eat • to borrow books, for homework • to learn lots of new things and reading, finding new words • get more knowledge • It makes my wring better at school • read better • friends • research homework and find things better • I liked story lab. • and some time i am better at school • Library is a part of children’s education and life - please do not close! • Without reading books my life would be much harder. • It has helped me meet wonderful fictional people.
16/67 • Get my child interested in books, educate her • Complete homework • Try out different reading levels and genres • Help to do my homework. • Given me knowledge and knowledge is power! • to do my homework when we need information • read more books • fill up my life • reading challenges in summer • To communicate more and visit my local areas. • Read specialist books • Able to read magazines which I cannot afford to buy. • I talk to staff • It has helped me to do my coursework • Feel confident to ask for help because the ladies are nice. • make reading more fun • I like the garden • Learn about different authors • Reading interesting grown up books. • enjoy reading • find books • find some good books • Increased my vocabulary • Nice to have more groups, activities and Training, such as; computer, Reading, Writing, Jobseekers • I have excelled at my various hobbies. • helping me with my homework • And helped my kids to encourage reading by taking out books every week.
Q13. If you DO NOT use any library services in Luton, please tell us why? Other, please tell us any other reasons (22 responses): • I do use mobile library • I do use the library • I use the library • do not apply • I like the library I always go there • busy • I do use the library • and I don’t lose my library book • I WOULD MISS THE MOBILE LIBRARY VERY MUCH • I need most to use a library • Putting interesting books and providing more computers to the library. • Do not close! • I will only not use it if it's shut/closed • I love library books • I depend on library service and will be sad if it closes.
16/68 • no • My library is very good could not be any better. • A list of suitable books for different age groups. The most popular ones - a book chart / best seller • I don't know, apologise • Please, please don’t close Wigmore or any libraries, where will I get my books for HW? • Sometimes I am not allowed to go • Library should use Notice board to advise visitors of clubs and activities - [Summary]
Q14. Do you have any ideas about how library services in Luton can be made better for children and young people? (411 responses) • Better range of books • More range of graphic novel books (e.g. manga and comics) and more activities for high school aged people. • if the computers are improved as they can be slow • They can make more reading challenges other than the summer one. Maybe they can make a Christmas Reading Challenge. • more toys and activity days • no • Add more girl book • There could be extra support staff and activities for children, the DVDs could be free to borrow. • Happy as things are. • More libraries set up, more book range and safer places open. • I love it just as it is • I think there should be more homework helpers in the weekends so children can come for help. • If you where to borrow DVDs they should not charge for them especially central library. • I feel they do a good job already. I love going to the library it is my favourite place. • Have a few more electronic machines so that we don't have to queue up in line to get or return books. • Have few more variety of books • more books, more technology - e.g. iPad • By having a funny cosy area and little TV • make it more colourful • Outside playground in summer, we should have more assistance, help and homework helpers. Bigger space for study area and reading. More computers so we don't have to wait in a waiting list. • I need help with my homework and we should have more assistance and helpers and a bit more space for study and reading. More computers so we don't have to wait in waiting list. Outside playground area. • They are doing their best already. • It will be nice if they stock the same books which are at my school. I enjoyed the story lab last year, maybe some My Read competition which will
16/69 encourage all children to read. • More activities • I do not think you could do anything really but you could give better variety of series of books. • More books that are new homework help for after school for a certain subject. • learnt more, used the internet for school projects • More "author" theme days / weeks so kids get to learn / read about authors like Charles Dickens, Rohald Dahl, Enid Blyton and JK Rowling! • Have a higher range in Manga / Anime books. They should also have a higher range on history on countries. • More products to use for a limited time e.g. ear phones or a place where you can watch a DVD for free. • Overall it is a good library. • more supply for kids • By bringing a wider range of manga books. • 2 or more of each book, more activities. • more information for kids • more books, more opening, better DVDs • no • I should have pretty walls and look like fluffy, flashy lights • I don't • more internet learning platform • Keep local library open. Brought my grandchildren to Wigmore library for Storytime and to encourage their love of books. This service needs to be available to all children in all areas. • They could have more children’s books • better books and more computers • My experience at Wigmore library has been a very positive and helpful one and I would be very sad if it did close down. Everyone is really helpful. • Don’t shut it down! • Library should not be closed. This is a valuable asset to the community in Wigmore. Helping my children to read. • have more activities • Wigmore library has helped my child's development not only in reading, writing but also maths. • to have more learning books • A much bigger area to study. More computers as my library's are always in use and people have to wait. • More computers, space, and books. • More computers, more books. • Activities for parents and adults so they make their children come to the library. • Different types of activities. • more activities • Library services in Luton are fine as they are and should be left well alone by the Borough council. • If you don't close Stopsley and Wigmore, it would help people get a better education.
16/70 • the librarians can come and have a show for kids who cannot read so they can listen to stories • to come to some school's and tell us about lots of competitions that they can take part in e.g. reading competitions, colouring competitions etc • more adventure books/horrid Henry • if you make baby books with paper they might rip it up or to stop that from happening you could make it with card board • famous author come to school and tell us about the books , books that have got something to do about what where learning in school • study areas and reading places and homework areas for little people • It is a very good plan to have quite time, and read books. • it has made it better by getting more books • you could do like a international reading day and ask the children to all bring there library books and library cards if they have one and then go to different libraries and borrow 2 or 3 books each. • More books. • The librarians can read a range of books to people who cant read so they can listen • Yes serve us a piece of choc cake and we give u 1 pound 2 buy new books for the library please. • I like people reading History and science & maths • if there was more history and geography books that you could borrow and take home then that would be perfect • no they are perfect • put pop up books in some of the libraries • make there be a play bit with a ball pit to make it more fun • need more books • make a big section for people to read • I think their should be a play area • The librarians can read a range of books to people who cant read so they can listen • have a selection of books • Have a special time for younger children under 11 years of age • we can put books with a toy because people can by things with money • make service better or maybe more offers on brilliant books • Have more books by Jacqueline Wilson. • no • sections in alphabetical order • More comfy area. • have more books • I think that there should be an area for kids under 11, because you should have time for kids to read and do various activities. Please do not close marsh farm and especially Leagrave because I go there. Thank you. • Nope I don’t have any idea's • make books with cartoons in them • The librarians can read a range of books to people who cant read so they can listen • I think the staff are lovely and all the books look new
16/71 • to email • you could get more books for children and please help more disabled children • In Marsh Farm invite more children inside. In Leagrave library you could invite adults to read adult books. • I do some activity and read some interesting book and I like all of the library for 100 percent • to do more homework clubs • i love going to the mobile library. It is close to my house so i am allowed to walk to it by myself or my brothers. It closed once before and during them weeks i was really bored because I had nothing to read. we were delighted when it reopened. The library is really cool and is still new. it would be such a waste if they close. • the mobile library should visit our area more than once a week • The mobile library can visit more than once a week. • we love our mobile library, we should all have near my house • I'M OUITE HAPPY ABOUT THE BOOKS I CAN BORROW FORM THE MOBILE LIBARY • More activities • Libraries is part of the community, can you imagine closing the British library in Euston? Why Sundon Park? • newer books • Getting more computers and better books. • Could have more books and more computers. • More computers and make it more colourful. • They should have a play area for little children to stay and play until parents finish in the library. Instead of bringing little children in and making noise. • needs more new books • no • More computers, funny books. • To become more colourful and the computers should be a more amount also the network working quicker. • You should give more time on the computers and add more computers so it does not waste time. • The library people in many ways - the young people/children have been able to study here. I think the library has most helped me in printing my things, usually I would of got told off for not printing my work. • Make library bigger and advertise the things you do. • I think the Bury Park library needs to be a bit bigger otherwise its fine. • No because it is perfect the way it is. • more computers, more check in / out machines, more kids DVDs and a few more copies of each DVD • none • No ideas yet! • I would suggest the library to have monthly competitions. i would ask for increased number of computers in the Bury Park library and the library to be open on Sundays as well. • More computers, more books, more space to seat, more teachers. • More computers, more books, more bigger, more teachers and more seating
16/72 space. • More computers, more books, open everyday and more teachers and make bigger. • Yes, more computers and interesting books. And more homework helpers. • more computers • Make it more interesting so any age would feel good, safe and entertained in many ways. Should have a snack and chill out area. • There could be more computers and a larger study area. Also the services could be improved. • coffee machine • Increase council tax to pay for service. • More extra hours on the computer. Cut down the print cost. Make the library bigger. There should be rooms for children in order for them not to disturb. More toilet facilities in the library. Good photocopier machines. • No not really, I think the library doing a great job. • More history books • Have more computers. More DVDs. More machines for taking out books. • I haven't got ideas because the entire library is perfect. • By buying new books and keeping good staff to help me with my homework. • An adult to help you read, more clubs. • The library helps babies to learn very good and children too. • If fine is too high make it low. • Stop fines because people can't afford them. • Because people are fined and they can't afford it. • Work sheets and puzzles. • No fines so everyone can use the library. • no fines • Add more services like computers and work space. • Do not close! • Find some books that we read in school. Get a person to help you find the book you want as staff is usually busy. Do help with your homework more often. • Have a person giving out books • More staff, faster computers and more than 1 restroom • Use more mobile libraries • New books could be installed in libraries instead of old ones! • Kids like learning in a fun way i.e. dressing up, building, puzzles etc. • I like the mobile library • keep the mobile • please keep the mobile library • keep our library • More Libraries • Getting some more books. • More reading groups for children. Lessons for parents on how to read to children. • Doesn’t need to be open 7 days - less fays would be okay too. • More graphics novels, gaming stations. • hope it stays open (Leagrave)
16/73 • no • Have free wi-fi, homework help/day is very good, tickets to be available to buy at all libraries. • Have more seats so children can sit and read. • cafe • Sorry I have no idea because I don't have any children. • no • Stay open! • Young people should go to the library so they understand what the story is about, learn how to read better. • No, library is good as it is. • Children are good for reading, so they can read better in school. • Please don't close Stopsley library. It is very convenient to me and I can't go to Wigmore and we would have to catch a bus to the one in town and I wouldn't like that because I wouldn't get any fresh air which would be a shame. • I'm not actually sure but maybe installing new things like Shockwaves on the computer because sometimes, I can't get on a computer game for the latest flash isn't installed. • More genres of books. More copies of popular books. • I think it is perfect the way it is and I am so grateful for the services they offer. • More story, competitions • Better and new books from different companies. • none • Open on Sundays • No I think they are doing a great job. • No I think library is good as it is • More after school activities, like computer clubs, reading club and arts and crafts. • More variety of books and more technology i.e. I pads • more books • more activities • Keep all libraries open. It is my local library so it is easy to access and get to. • Free wi-fi, more children clubs e.g. who could read the fastest (prizes) • More computers and more DVDs • Maybe reduce some opening hours to save money - but please don't close my library. • Have more clubs and activities for example the reading challenges (change the prizes or kids will get bored of the same prizes every year) • activities, clubs • Because you can put decorations on the wall and put pictures of people reading books. • no • I would really miss the homework clubs they have at Leagrave. I use the computers there too. I borrow DVDs and audio books. I would be very sad if it closed. • I love this library the way it is now. I love it. • No its amazing as it is - I love it • more reading clubs, I haven't heard of any in Luton, writing workshops for
16/74 children, show me how to write stories, articles etc. calligraphy workshops • Don't close it down! • None, I think it's fine the way it is. • No, I love it how it is. • A website could be made where you could order a book online and it be delivered to you so that if you cannot get to a library you can still read. • More books and computers in some libraries. • More activities and competitions to take part in. • They could bring better book into the library. • Library closes too early. More activities related to children’s development. • I will be very unhappy if the library closes and will not be able to understand and read books that help me. Do fun activities, make reading clubs, help make other people understand it is very useful in the library so they might not carry on like this, make fun activities that have a good fun colouring? • Let people know about the activities done in library. More assistance. • a social area • a social area • persuade children to read more books • Do more challenges and library competitions. Make more prizes and gifts for reading books. Persuading others in reading lots of books. • Persuade others to read more books. • Having more opportunities for young people to volunteer e.g. in the holidays as they may be studying similar subjects and hence wise can help with questions or help which may arise. • Persuade others to read more. • By keeping Sundon Park library open! It is a valuable service to me and I enjoy coming with my parents. My mummy has been bringing me since I was born and I look forward to my visits. I have a new sister now and she likes coming too! • there should be a wider range of books • I WOULD LIKE THE MOBILE LIBRARY CAME AT FRIDAY OR SATURDAY BECAUSE I WOULDNT HAVE TO WALK THAT FAR TO RESEARCH FOR MY HOMEWORK. I DONT MIND WALKING IN THE GOOD WEATHER BUT IT IS TIRYING, IN THE WINTER IS EVEN WORSE • The mobile library could come over all the places on Saturdays and Sundays 1hr 30 mins per place because sometimes kids need to do homework and need books for their homework. The librarians of the mobile library can give people, who visit the first time a timetable, to show what time the mobile library comes to the person area. And in the library there are lots of books to help us with homework. There should be more homework helping. • Open more earlier. Mobile library to open at the week ends so children can search for info and use the computer for homework. They give more activities. Make a website with all sorts of books you can read online for free. • I think libraries should have more computers because you always have to wait a long time to go on them. But other than that I love libraries and I want to thank all the staff and library runners for a great jo! • None - the libraries are great! • Advertise facilities and activities more, leaflets, canvassing in schools, bring services out to the community. I don't see a mobile library out travelling
16/75 London Road, Farley Hill area. • Keep buying lots of great books, I like baby rhyme time when I was a baby. • I use the mobile library a lot, it is a great place to go get books and the staffs is so friendly and helpful. • I use the Leagrave library - I have only just started using it. It’s got a good location. But its too noisy for library. Staff talk loudly, users talk loudly, and listen to loud music and are not cautioned. It ruins the atmosphere. I only use it if I have no other choice. • more computers and DVDs • Sections could be made clearer. • no • More children should be aware of the library bus because most still think it is for OAP. • Keep the mobile libraries as it is difficult for children and elderly people who do not drive to get to the library buildings when you don't live near any. I rely on the mobile library every Thursday to help with homework and get new reading books. • Keep mobile libraries as it is difficult for children and elderly people to get to library buildings that are not near me. I enjoy going to the mobile library to get new story books for bed time. • We love using the mobile library because I can get my books after school also it is at the bottom of my road. • More mobile libraries • I use the mobile library because its good staff are friendly and helpful. • I use the mobile library • My mum takes me to the mobile library. • The mobile library is excellent, staff are friendly and helpful. • More activities for children. If this library closes then I won't be able to participate in activities that the library maybe organising. Longer opening hours. • Increase their opening hours more. • Make the libraries open for longer. • I would go to the mobile library more because it is more closer to my home and if it moves then I won't be a bit to go to the library as much as I go now. • We would go to the mobile library because it is close to my house. • no • They could have a section for new books that have come in, there could b more books and items available to buy could be cheaper. Reference could be borrowed for an amount of time. • Competitions, more books. • have competitions • No not really because the mobile library has everything. • Build more libraries and mobile libraries. Have more facilities. • Make more libraries and mobile libraries. Have more activities. • Have more activities for younger children. More mobile libraries near people’s houses. • If they could have plays including the people that come to the library and the people at the desk and they could also have a suggestion box.
16/76 • Keep as many as possible open! Being able to rent / borrow books for free is for many children the only opportunity they get to read outside of the school environment. Having to travel can put a lot of parents off, disadvantaging children who need them desperately. • no • I think there should be at least one staff person at the desk because sometimes you have to wait. Also to get new releases as soon as they come out. • Open during the week because I finish nursery at 12 and my local library is not open until 12 but Wednesdays. • More activities should be done during school holidays. And big books for children should be allowed to take home as well. (be borrowed). • The library is great as it is, its doing too much as it is. • Have a better range of different types of books. • More non fiction books e.g. animals, more chairs / tables to read on, or a reading rug. Bigger variety of books (fiction and non fiction). Lots more CDs (especially Jacqueline Wilson who is an author of children’s books). No fines on later books for children under 16. • I think library services in Luton could be made better children and young people by introducing new technology they may not have and teaching them how to use it. Animation video, photography and gaming. • The Wigmore library always appears to run smoothly and it may be beneficial to the library services to use Wigmore library as a role model. • Do not close the local library, it is essential for me and my children. The hours are flexible and it is open when we need it. • Keep the libraries open, don't close them. It is educational. • Have existing libraries open with info points. • As long as they remain open for the community to use, there is nothing else that will need to be added. • Someone who can read to the little ones while their family look for their own books. • To me much more easier to just borrow books. • A list of popular books and authors for children. • Keep books up to date, popular authors. A list for children of good books and authors, for them to read and be updated regularly. • Encouraged all my children to have a love for books and enjoy them with enthusiasm. Try new activities and to learn nursery rhymes and play instruments when they were toddlers. Make it fun; book challenge in the summer holidays excellent idea - Easter, Christmas and half term. Smiley staff especially for children. • They help deaf and blind people. • No because it caters for everything we want. • Nothing at all, its brill!!! • I don't think they need to be made better because they are excellent. • Help deaf and blind people. • more activities for children with disabilities • More activities like rhyme time • it is fine how it is • to help learn
16/77 • Update some of the resources available such as books, DVDs etc. • Keep them open. Nearly everyone uses a library they benefit all • more variety of books • More information and notification are needed to the public to be aware , be told if they are free services. • More variety of books for teenagers, more computers, more social sort of internet cafe style. More bright and colourful. • Maybe save on space by investing more in eBooks which can be loaned over the internet. Biggest issue is having enough space at home for books. • The Microsoft office programs can be more up to date. • Introducing better schooling activities and producing presentations and such for young children to enjoy • For Wigmore library to stay open and for more holiday activities • Keep our local library open • Carry on with the good service. • Carry one with the good service. And help little children to learn and some kids love books. So please don't close down the mobile library. thank you. • Do more competitions. • Our library is the best • Too young to know. • Maybe more activities for teenagers. • No its good. • To be open earlier. At lunch time or before school everyday. • Don't close Stopsley library, Its vey, very, very useful to me and other children. • Keep them open. • To have more 12 year old girl books. • More interesting books, more laptops. • More interesting books. • To have more of the same books like on fro each library so if a person reserves a book it will arrive quicker for them as sometimes it takes really long for the book to come. • more computers • Allowing longer periods of time for the computers to complete homework / coursework. • no • Don't close the library • Have books related to children's interests. Such as favourite TV shows and video games. • Keeping library services! And libraries like Sundon Park. • Keep library services and libraries like Sundon park • Bury Park library is very important for the families and school children and specifically for Biscot and Bury Park Area. • Move hours for library services. • more books and activities • Make some of them larger and have more activities that help bring the society together. • More books for young people, more homework teachers. • More books, more homework teachers.
16/78 • It should be more colourful and have a wider range of books. • The library should be more bright and colourful. • Brighten up the library and have a wider range of books. • none • none • More books, more space, bigger library, more computers. • They should be opened on Sundays. • The library should be open on Sundays. It should stay open longer. • It should be open on Sundays • Putting toys in it. • Keep the library open please. • More CD books for older children • Keep the library open. I like my library I would be very sad if I can't go anymore because my mum can't get us down town all the time. • No I like the library the way it is. • Stop fines; make the library card more Ben 10, Ben 10 ultimate Alien and Ben 10 omnivores and Superman. • To have more activities and reading groups for all ages, have theme days e.g. Peter Pan Day, Pirates & Princesses, Rohl Dahl days and activities. • Maybe have more activities for children and adults. You could also have a story time club for toddlers. • Maybe have a library reading club or all ages or have something interesting happening every evening or every second evening e.g. club, pantomime or a few activities to do. • I think to raise money for the library you could start a little book fair. • Its better as always • Books that help you to learn to read like Oxford Reading Tree. • Have the full services of books. • Don't shut Stopsley library • Not closing, children libraries such as Wigmore. • It is really good already • To keep Wigmore library open so you can look and not have to order books on line. • I think we should keep Marsh Farm library. i like t read and learn lots of interesting things - I've always enjoyed visiting the library and will miss it very much. If you have a mobile library once a week i think it would be far too busy to be able to do what you wanted. • no • Keep them local please. • The library is supposed to be there to help local children. If it closes I want to be able to go, I live near Stopsley I walk and sometimes change books on my own. • Bring plenty of books and activity for children • By making the library colourful to encourage younger children to read more. • They can put a place to read the books you borrow. • Stopsley library I know from experience is well used library by youngsters and adults alike. Please do not close this location, I need access to books and my children need to study here!
16/79 • Have a minimum limit and a maximum limit on the kids section. • children’s place • More bright colours and better technology more urban. • More choice of children’s books and brighter library. • You can make it more bigger and more interesting for everyone. • More games and more book and computer • More books, games and more laptops and some iPad. • Have more author days & themed events • longer amount of book borrowing time longer on the computers • I believe that the library offers excellent facilities for young children. • More activities’ More computer's Chill out area for children + Adults • 1. Bring the library to people that can't get out and about! 2. people that don't know how to use a library needs help • Bring a library to people who can't get there. People who don’t know to use a library need help. • more activities more chair • More activities. More chair. • Make more activities, More comfy chairs • more book more computer • more story time for Juniors • theatre workshops • More workshops, more homework help days • none yet • No • No • More activities’ More computer's Chill out areas for children and adults • Have more things that apply to teenagers, not just children. • Have more things that apply to teenagers, not just children. • Introduce computer courses like for example PC maintenance and basic computer skills. I believe most children are self-taught but believe a deliberate effort to teach and train them would be great. My son is 10 years old and mad about computers. I feel if this is tapped into at an early age, then the numbers of Bill Gates of tomorrow would be many. If this is not possible I would appreciate if you can sign post me to an organisation that does this. Ta. • More stuff to do in the holidays • Terrible to Close Local Library • Use of interactive technology e.g. I Pads • will, Library is a place that you can have more experience and distance is good for children's to learn fast, as well. • The way it is, is very good and there is nothing that should be changed, I like it the way it is now. • To keep a library close to every one's home. • None • no • The mobile Library could come more often • Don't close it • Need more activities for children • This can be a better idea to improve the local mobile library services it can be
16/80 better with the latest books and better facilities for the Community. • The inclusions of activities and Trainings are what make a better library. Library should not be for just reading and finding out about things; what about those who do not have interest for reading? • No this library is the best • Keep our library open so we can have stories read to us I have filled this questionnaire on behalf of my daughter who is 2. They have an opinion about their library and I feel this should be heard. • Keep our library open so we can have stories read to us I have filled this questionnaire on behalf of my daughter who is 4. They have an opinion about their library and I feel this should be heard. • Not to close down! • With bigger range of books. • make them multi purpose centres with cafes • They can make their own books and be put up for the library. Also they could have trips to a fact info place to help children learn. • I think it could be made better by more variety of books especially for older kids. Also maybe ask for our opinion on what books to get for us to read. • More activities, more computers, chill out area for children and adults. • school trips to libraries • Its already awesome • Do more activities and reading to little kids • More books and computers, keep library open longer. • Do more activities and read more to the kids • provide more activities • I think it should be kept open so I can and other children can have access to the library for our homework and to help us with our learning, reading and writing skills. Outside of school I can’t access a range of books without coming to the library and this is why it is important to me and every other child because it can affect our education!
Q17. Which group do you fee best describes you? Other, please specify (28 responses): • British Arab Brown Caribbean • Sri Lankan • Sri Lankan • Filipino • Mirpur • half Irish and half British • Indian • Muslim • Pakistan • India • I am a Bengali and that my religion • White - Arabic • Italian Bangladesh British • Asian / Italian Bangladeshi • Bulgarian
16/81 • British / Turkish • half BENGALI, HALF ALGERIAN • I am half Bengali and half Algerian • Asian/Black • White Italian • White / Italian English • Irish /American /English • Moroccan • Moroccan • Asian Afghanistani • Mixed Chinese • Mixed - White and Black Caribbean • White - British
Q18. Do you consider yourself to have a disability? Other, please specify (14 responses): • don’t know • corporeal agenesis • Eczema if that counts • asthma • nothing wrong • Autism • spelling • dyslexia • spelling • autistic • asthma • short sight • Read and spelling! • reading not good at and spelling
Q19. What is your religion / faith / belief? Other, please specify (26 responses): • Roman Catholic • Roman Catholic • Atheist • Christian and Muslim Hindu • half Christian half Muslim • and Bengali • Islam • COE • Roman Catholic • R Catholic • Roman Catholic • Potter head • Jain • Catholic
16/82 • Catholic • Jain • Catholic • Catholic • I respect all religions • Catholic • Catholic • Centrism • Leonarism • I believe in God. • Catholic • I have partial Christian beliefs but also believe to have and follow my own religion faith/belief.
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