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Luton Libraries Review 2012 Children & Young Peoples Consultation: 770

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Luton Libraries Review 2012 Children & Young Peoples Consultation: 770 APPENDIX B Luton Libraries Review 2012 Children & young peoples consultation: 770 responses FINAL RESULTS REPORT (23 May 2013) How do you use your library We would like to know how you use your library(s) to understand what is important to you and to meet your needs. Q1. Do you use any libraries in Luton? please tick 1 box only 733 (99%) yes 7 (1%) no 2 (0%) don’t know/can’t remember Q2. Which libraries do you visit / use the most ? please tick all that apply 216 (29%) Central Library 183 (24%) Leagrave 68 (9%) Lewsey Farm 129 (17%) Marsh Farm 87 (12%) Sundon Park 73 (10%) Stopsley 99 (13%) Wigmore 96 (13%) Bury Park 132 (18%) Mobile Library 4 (1%) Home Library Service 188 (25%) School library Q3. Why do you use this / these library(s)? please tick all that apply 596 (79%) to read 63 (8%) wait for my parents / family 122 (16%) meet friends 204 (27%) it’s somewhere / a safe place to go 384 (51%) it’s close to my home 297 (39%) it’s open when I finish school 323 (43%) its open at the weekends 422 (56%) staff are friendly and available if I need help 241 (32%) they have a study area 355 (47%) help with homework 373 (50%) to use computer(s) / IT access 544 (72%) good range of books I can borrow 251 (33%) range of other things I can borrow like CDs, DVDs etc 268 (36%) range of activities that I can take part in 434 (58%) I can get to the library easily 399 (53%) the library looks nice and welcoming 16/53 48 (6%) other Other, please tell us any other reasons • 88 responses: see appendix Q4. Why do you borrow books from this/these library(s)? please tick all that apply 619 (83%) I like reading 397 (53%) I want to get better at reading 115 (15%) so someone else can read to me 45 (6%) I am in a reading group 467 (63%) the library has a good range of books 390 (52%) for homework 385 (52%) I want to find things out 312 (42%) so I don’t have to buy books 22 (3%) I don’t borrow books 30 (4%) other Other, please tell us any other reasons • 46 responses: see appendix Here are some other ways that library services are provided in Luton: *Home Library Service - This is a service for Luton residents who are unable to visit a library themselves because of a disability or ill health. A member of library staff visits the person at their home to discuss books they like / dislike and other items like CD’s / DVD’s and then items are delivered to their home regularly. There is no charge for this. *Mobile Library Service - This is a vehicle with computers and boo ks for adults and children. This visits areas of Luton where there are no library buildings In future, some library services may also be provided through a *Library Information Point (LIP) - this is a point where adults and children can order a book, pick it up and return it. Q5. If the local library near your home and / or the library that you use the most were to close, what would you do instead? please tick all that apply 289 (40%) travel to another library 36 (5%) use the *Home Library Service if eligible - see above 179 (25%) use the internet and online resources somewhere else i.e. school, college, home, internet cafe etc 127 (18%) find somewhere else to study 101 (14%) use a library in a community centre 35 (5%) use a *Library Information Point (LIP) if available- see above 88 (12%) use the *Mobile Library Service - see above 284 (40%) stop using library services 60 (8%) other Other, please tell us any other reasons • 94 responses: see appendix Q6. Would any of the following reasons stop you using library services? please tick all that apply 16/54 54 (9%) I have problems with my mobility so would have difficulty getting to another library 224 (38%) I am not allowed to travel much further from my home 168 (28%) I have problems with transport 315 (53%) I would have to have someone take me 246 (41%) I would no longer be able to go after school because of time to travel 58 (10%) other Other, please tell us any other concerns you may have • 66 responses: see appendix Q7. How often do you use the library? please tick 1 box only 122 (16%) everyday 457 (62%) about once a week 127 (17%) about once a month 22 (3%) about once every 3 months 12 (2%) once in the last 12 months Q8. Who do you usually go to the library with: please tick 1 box only 174 (24%) on my own 382 (53%) with a parent(s) 220 (31%) with someone from my family - brother, sister, grandparent, uncle, aunt 115 (16%) with friends 40 (6%) with your school (as part of school trip) 9 (1%) my playgroup or nursery Someone else, please say who (e.g. child minder, Brownies, Scouts etc) • 34 responses: see appendix Q9. How do you normally travel to this library? please all that apply 625 (84%) walk 61 (8%) bus 286 (38%) car 22 (3%) taxi 54 (7%) cycle 13 (2%) other Q10. When do you prefer to visit the library? please tick all that apply 472 (65%) after school during the week 452 (62%) Saturday 164 (22%) Sunday 434 (60%) during school holidays Q11. Do any of the following apply to you? please tick all that apply 4 (1%) I have problems with my hearing and need a hearing loop 0 (0%) I need disability access - ramps, lifts, enough space etc 11 (2%) I have problems with my mobility so have difficulty getting to a library 192 (28%) I am not allowed to travel much further from my home 81 (12%) getting to the library maybe difficult 18 (3%) I need help with understanding the English language 261 (38%) I need to visit with a parent/guardian 16/55 286 (42%) no, none 16 (2%) other Other, please tell us any other reasons • 18 responses: see appendix Q12. Overall, has using the library helped you to . ? please tick all that apply 567 (78%) read better 479 (66%) do better at school 291 (40%) use computers better 189 (26%) make friends 282 (39%) join in activities at the library / try new activities 500 (69%) learn and find things out Other, please tell us any other reasons • 42 responses: see appendix Why don’t you use your library? Q13. If you DO NOT use any library services in Luton, please tell us why? please tick all that apply 13 (6%) I don’t need to - I buy my own books 4 (2%) I’m not interested in reading/I don’t like reading 3 (1%) there aren’t enough interesting books to borrow 2 (1%) I’m not interested in any of the clubs or activities that happen at the library 11 (5%) I am too busy 10 (5%) my parents/guardians are too busy to bring me to a library 8 (4%) I have access to the internet at home or elsewhere 0 (0%) its difficult for me to access the building (to get into it, around it and/or out of it) 5 (2%) my nearest library is too far/difficult for me to get to it 5 (2%) the library isn’t open when I want to go there 0 (0%) I don’t know how to use the library 6 (3%) I don’t know what is on offer at the library for me 173 (78%) does not apply 13 (6%) other Other, please tell us any other reasons • 22 responses: see appendix Q14. Do you have any ideas about how library services in Luton can be made better for children and young people? please write in the box below • 411 responses: see appendix About you We need to make sure that we are hearing the views of lots of different children and young people - both boys and girls, of different, ages and backgrounds. Please fill in the next few questions about yourself Q15. Are you a . ? please tick 1 box only 309 (42%) boy/male 16/56 431 (58%) girl/female Q16. How old are you? please tick 1 box only 383 (52%) 10 years and under 83 (11%) 11 65 (9%) 12 72 (10%) 13 32 (4%) 14 27 (4%) 15 76 (10%) 16 and over Q17. Which group do you feel best describes you ? please tick one box only 258 (36%) White - British 9 (1%) White - Irish 12 (2%) Eastern European 5 (1%) Gypsy/Traveller 16 (2%) Any other white background 25 (3%) Mixed - White and Black Caribbean 6 (1%) Mixed - White and Black African 19 (3%) Mixed - White and Asian 14 (2%) Any other mixed background 39 (5%) Asian/Asian British - Indian 27 (4%) Asian/Asian British - Kashmiri 101 (14%) Asian/Asian British - Pakistani 85 (12%) Asian/Asian British - Bangladeshi 14 (2%) Any other Asian background 24 (3%) Black/Black British - Caribbean 51 (7%) Black/Black British - African 5 (1%) Any other black background 3 (0%) Chinese 9 (1%) Other Other, please specify • 28 responses: see appendix Q18. Do you consider yourself to have a disability? please tick all that apply 8 (1%) yes, hearing impairment/deaf 3 (0%) yes, visually impairment/blind 15 (2%) yes, physical 8 (1%) yes, mental health condition 23 (4%) yes, learning 7 (1%) yes, long standing illness 594 (91%) no, none at all 12 (2%) other Other, please specify • 14 responses: see appendix Q19.
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