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Final Report Lake County Transportation Market Analysis

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Final Report Lake County Transportation Market Analysis Lake County Transportation Market Analysis Final Report prepared for Lake County Division of Transportation prepared by Cambridge Systematics, Inc. with MKC Associates September 28, 2012 www.camsys.com final report Lake County Transportation Market Analysis prepared for Lake County Division of Transportation prepared by Cambridge Systematics, Inc. 115 South LaSalle Street, Suite 2200 Chicago, IL 60603 with MKC Associates date September 28, 2012 Lake County Transportation Market Analysis Table of Contents 1.0 Introduction ......................................................................................................... 1-1 1.1 Approach ..................................................................................................... 1-1 2.0 Overview of Transportation Services ............................................................. 2-1 2.1 Transit Service Coverage ........................................................................... 2-1 3.0 Service Analysis .................................................................................................. 3-1 3.1 Metra Commuter Rail ................................................................................ 3-1 3.2 Pace Fixed Route Bus Service .................................................................... 3-3 6.2 Dial-a-Ride (DAR) Services ....................................................................... 3-9 6.3 ADA Paratransit ....................................................................................... 3-10 6.4 Round Lake Area Call-n-Ride ................................................................. 3-10 6.5 Vanpools .................................................................................................... 3-13 7.0 Market Analysis .................................................................................................. 7-1 7.1 Socioeconomics and Commuting Characteristics .................................. 7-3 7.2 Land Use Characteristics and Trends ...................................................... 7-3 7.3 Travel Patterns ............................................................................................ 7-4 7.4 Travel Markets ............................................................................................ 7-5 7.5 Surveys of Transit Riders and Non-riders .............................................. 7-9 8.0 Surveys of Lake County Residents and Employees ..................................... 8-1 8.1 Resident Survey .......................................................................................... 8-4 8.2 Employee Survey ........................................................................................ 8-5 8.3 Pace Rider Survey ....................................................................................... 8-6 8.4 Focus Groups ............................................................................................... 8-8 9.0 Service Concepts and Evaluation ................................................................... 9-10 9.1 Overall Service Methodology ................................................................. 9-10 9.2 Overview of Conceptual Service Improvements ................................. 9-10 9.3 Waukegan Pulse Point Relocation.......................................................... 9-11 9.4 Fixed Route Modifications ...................................................................... 9-16 9.5 Flexible Service Options .......................................................................... 9-22 9.6 Summary of Flexible Service Ridership and Cost Characteristics ..... 9-38 9.7 Dial-a-Ride/Paratransit Policy Coordination ....................................... 9-41 9.8 Implementation Phasing .......................................................................... 9-45 Cambridge Systematics, Inc. i Table of Contents, continued A. Resident Survey Instrument ............................................................................ A-1 B. Pace Rider Survey Instruments ....................................................................... B-1 C. Final Project Presentation ................................................................................ C-1 ii Cambridge Systematics, Inc. Lake County Transportation Market Analysis List of Tables Table 3.1 Summary of Metra Service in Lake County ......................................... 3-2 Table 3.2 Weekday Pace Fixed-Route Services in Lake County ......................... 3-4 Table 3.3 Saturday Pace Fixed-Route Services in Lake County ......................... 3-5 Table 3.4 Sunday Pace Fixed-Route Services in Lake County ............................ 3-6 Table 3.5 Pace Shuttle Bug Services in Lake County ........................................... 3-6 Table 3.6 Ten Most Utilized Bus Stops .................................................................. 3-7 Table 9.1 Evaluation of Benefits ............................................................................ 9-13 Table 9.2 Evaluation of Benefits ............................................................................ 9-14 Table 9.3 Evaluation of Benefits ............................................................................ 9-15 Table 9.4 Operating Characteristics of Proposed Express Bus ......................... 9-20 Table 9.5 Operating Characteristics of Mundelein-Libertyville Call-n-Ride .............................................................................................. 9-25 Table 9.6 Operating Characteristics of Vernon Hills Call-n-Ride .................... 9-25 Table 9.7 Operating Characteristics of Milwaukee Avenue Deviating Bus ... 9-28 Table 9.8 Operating Characteristics of Lake Forest Call-n-Ride ...................... 9-29 Table 9.9 Operating Characteristics of Townline Road Deviating Bus ........... 9-30 Table 9.10 Operating Characteristics of Antioch Call-n-Ride ............................. 9-32 Table 9.11 Operating Characteristics of Antioch to Gurnee Mills Deviating Bus .......................................................................................... 9-34 Table 9.12 Operating Characteristics of Green Bay Road Deviating Bus ......... 9-36 Table 9.13 Operating Characteristics of Lake-Cook Road Deviating Bus......... 9-37 Table 9.14 Summary of Proposed Call-n-Ride Service Areas ............................. 9-38 Table 9.15 Summary of Proposed Deviating Bus Services .................................. 9-39 Table 9.16 Preliminary Phasing Plan...................................................................... 9-46 Cambridge Systematics, Inc. iii Lake County Transportation Market Analysis List of Figures Figure 2.1 Transit Services in Lake County ............................................................ 2-3 Figure 3.1 Fixed Route Boardings and Alightings in Lake County ..................... 3-8 Figure 3.2 Dial-a-Ride Service Destinations.......................................................... 3-11 Figure 3.3 ADA Paratransit Service Area .............................................................. 3-12 Figure 3.4 Lake County Vanpool Origins and Destinations .............................. 3-13 Figure 7.1 Market Districts in Lake County and Vicinity ..................................... 7-2 Figure 7.2 Boundaries of Key Travel Markets and Spatial Clusters for Work Trip Productions and Attractions in Lake County ................... 7-7 Figure 8.1 Pace Routes Serving Waukegan Area by Ridership Levels ............... 8-3 Figure 9.1 Distance Impacts on Transferring Travelers ...................................... 9-12 Figure 9.2 Access and Egress Impacts on Downtown Riders Not Making a Bus Transfer ............................................................................................ 9-13 Figure 9.3 Distance Impacts on Transfer Riders .................................................. 9-14 Figure 9.4 Distance Impacts on Riders Transferring at the Pulse Point ........... 9-15 Figure 9.5 Schematic of Routes and Pulse Point at CLC ..................................... 9-17 Figure 9.6 Proposed Job Access Express Route .................................................... 9-21 Figure 9.7 Mundelein-Libertyville Call-n-Ride Map ........................................... 9-24 Figure 9.8 Vernon Hills Call-n-Ride Map ............................................................. 9-26 Figure 9.9 Milwaukee Avenue Deviating Bus Map ............................................. 9-27 Figure 9.10 Lake Forest Call-n-Ride Map ................................................................ 9-28 Figure 9.11 Map of Proposed Townline Road Deviating Bus .............................. 9-30 Figure 9.12 Antioch Call-n-Ride Map ...................................................................... 9-31 Figure 9.13 Antioch to Gurnee Mills Deviating Bus .............................................. 9-33 Figure 9.14 Map of Proposed Green Bay Road Deviating Bus............................. 9-35 Figure 9.15 Map of Proposed Lake Cook Road Deviating Bus ............................ 9-37 Figure 9.16 Proposed Flexible Transit Services in Lake County .......................... 9-40 Cambridge Systematics, Inc. v Lake County Transportation Market Analysis 1.0 Introduction The Lake County Transportation Market Analysis project has three main objectives. First, conduct a detailed evaluation of the travel markets in the County, as characterized by the socioeconomic characteristics of the travelers and the magnitude, directionality, and type of their travel. Second, analyze the service profile of existing fixed route
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