2015 ANNUAL REPORT

Contents

Our History 1953 – 2015 ...... 3 About Windgap Foundation...... 4 Chairman’s Report...... 5 Chief Executive Officer’s Report...... 6 Treasurer’s Report...... 8 Windgap’s Directors...... 9 Day Programs...... 11 Residential Services...... 13 Windgap Enterprises (Outstanding Achievements)...... 15 Windgap Enterprises (ADE)...... 16 Windgap Enterprises (Growability)...... 17 Transition To Work...... 18 Life After Work...... 19 Windgap Warriors Soccer Team...... 21 Making Airwaves Program...... 22 Fundraising and Events...... 23 Our Supporters...... 25 How You Can Help...... 27 Windgap’s Volunteer Program...... 28 Windgap Story...... 30 History

1953 A group of parents banded 1992 Windgap Community 2010 Carlton Street property was together to provide education for their Access and Support Service (CASS) purchased, with financial support from children who had been denied access opened at Mount Street. Ageing, Disability and Home Care to the standard education system. The (ADHC). group purchased Windgap, an old 1993 The late Hon. Jim Kaldis MLC house at 90 Mount Street, Coogee. and Mrs Heather Kaldis provided a 2 011 Growability started in garden property at 18 King Street, Eastlakes, maintenance and lawn mowing 1955 Windgap Special School for Windgap to use as a supported services. opened. Families became members accommodation service for six years. of the Eastern Suburbs/South 2012 Transition to Retirement branch of the Sub-Normal Children’s 1994 Garden Street CASS (TTR) programs started and the Welfare Association (SCWA). The commenced operations at Maroubra TTR Art Café was established. branch became known locally as Junction. Windgap. 2013 Hospitality and Learning The original site for Windgap services Centre established. 1962 Windgap Activity Therapy at 90 Mount Street, Coogee, was Centre opened as an annex to the sold. 2014 McCullagh Cottage reopened Windgap Special School, providing after renovations were completed. day programs for school leavers and 1995 Coward Street Community Anglesea Street at Bondi is opened. adults. Access Service opened at Mascot. 2015 Bega Street residential 1972 Windgap Enterprises 1996 The firstPost School property opened its doors. opened as a sheltered workshop, Options (PSO) user joined Windgap. Mr Espresso by Windgap employing people with intellectual This program enabled school leavers established. disabilities. with high support needs to participate in community activities. Transition to Retirement Program 1979 Gumnut Play Therapy (TTR) renamed as Life After Work Gale Road Cottage opened Group opened for children with 1997 (L.A.W.) special needs aged 0−5 years. as the first move from Windgap Cottages to community housing. 1983 Windgap Cottages opened at Little Bay, providing 1998 Tweedmouth Cottage accommodation for 21 residents. at Rosebery opened. Warrina Cottage opened at 1999 The Adult Training Learning Daceyville for four people with severe and Support (ATLAS) program for and profound intellectual and physical school leavers started, operating in disabilities. conjunction with the PSO program.

1987 McCullagh Cottage, made 2001 Draper Centre at Botany possible by a generous donation opened. from the McCullagh family, opened at Mascot. 2004 Windgap achieved Quality Assurance certification under the 1988 Winpex Printing Services Commonwealth Disability Services established in partnership with Apex Standards. Clubs of Australia. 2005 Transition to Work and 1989 Connare Special School Community Participation programs transferred to Wairoa Special School commenced for school leavers, at Bondi. supporting them to transfer from Windgap Foundation Limited school to work. incorporated. It then acquired assets 2008 Windgap won a National of the Eastern Suburbs/South Sydney Business Services Excellence branch of Challenge Foundation and Award. commenced operations. 2009 Windgap expanded Day Windgap Workcrews 1990 Programs services to East Sydney (Wincrew) Service established. Day Programs site at Botany.

3 | Windgap Annual Report 2015 About Windgap Foundation

Windgap improves the quality of life of people with intellectual disabilities by supporting them in reaching their full potential and raising community awareness as to their needs and aspirations.

Windgap is one of the oldest, most recognised and strategically focused support service providers in NSW.

Who We Are Mission Statement Windgap’s Values

Windgap Foundation supports people Windgap continues to strive for • Caring with intellectual disabilities to live their excellence in service delivery through • Empowering lives with independence and integrity. recognising the need for continuous Windgap provides ongoing training employee learning, development and • Integrity and support that empowers people to growth, along with prudent financial • Independence strive for success and to excel in their stewardship to carry out Windgap’s skills. mission. • Innovation Windgap is one of the oldest, most ‘Windgap improves the quality of life recognised and strategically focused of people with intellectual disabilities support service providers in NSW. by supporting them in reaching their The organisation was founded in full potential and raising community 1953 by a group of parents who awareness as to their needs and had been denied schooling for their aspirations.’ children. They purchased a residence in Coogee named ‘Windgap’. Since then, Windgap has become well recognised within the community, not only for its outstanding track record, but also because of the variety and quality of services it provides. These services include: • Residential Services • Day Programs • Transition to Work • Windgap Enterprises (Australian Disability Enterprise & Growability) • Life After Work (L.A.W.) (formerly known as Transition to Retirement (TTR)

History / About Us | 4 Chairman’s Report

The Windgap Board embraces the opportunity for change, and is striving to remove obstacles to success under NDIS.

The Windgap mission and purpose engage with the community, every day, is truly indebted to our ambassadors is to improve the quality of life of in our services. The Windgap Board and volunteers, management and people with intellectual disabilities embraces the opportunity for change, staff. by supporting them in their efforts and is striving to remove obstacles to success under NDIS. Under NDIS, we to reach their full potential and raise Windgap acknowledges funding have an opportunity to make a better community awareness as to their contributions made by the NSW Windgap, and in many respects, a needs and aspirations. Government, Department of new Windgap. The Windgap Board Family and Community Services, is motivated, excited and determined Preparations for the implementation Ageing, Disability and Home Care to change things for the better, by of the National Disability Insurance and the Australian Government empowering management, staff, Scheme (NDIS) have continued Department of Social Services, volunteers and clients to make the throughout the year. To survive and as well as contributions made by necessary NDIS changes happen. thrive in the new NDIS environment, other government departments and Windgap must change. Past success agencies, including local government. can lead to complacency and make The Windgap volunteer programme continues to expand, across all critical changes harder. The needs Each director of Windgap is a services. of the client have always been the volunteer, and all directors continue central focus of Windgap. That to work tirelessly and unselfishly for purpose has not changed. New The Windgap Grand Ole’ Opry Gala Windgap and its clients. Windgap arrangements for funding of clients Ball, again convened by Mrs Maggi corporate governance has been highly under NDIS fundamentally change the Brown, leading a small group of commended by independent audit. context in which Windgap will deliver dedicated volunteers including Mr services, and compete with other Max Hitchins, Mr Jesse Perez, Mrs Every day the Windgap Board, service providers. In the NDIS brave Jenniffer Santifort, and Ms Heather volunteers, clients, management new world, safety is an illusion and Brown attracted over 400 guests, and and staff display optimism, initiative, danger is a reality. raised a substantial sum of money. courage, resilience and good humour Increasingly, our corporate supporters – the fundamental attributes of the see the opportunity to create shared The Windgap Board recognises the members of the Windgap family. critical importance of the human value for Windgap and themselves, by dimension in our service delivery and supporting Windgap initiatives. engagement with our community I commend the annual report to members of Windgap. generally. New information technology Our Windgap ambassadors and and social media, although important volunteers not only assist in service tools for management and staff, do delivery by supporting clients in their not alone innovate, collaborate or efforts to reach their full potential, but engage with our community. Our also raise community awareness of Chris Brown OAM Board, management, staff, volunteers their needs and aspirations. Windgap and clients innovate, collaborate and Chairman

5 | Windgap Annual Report 2015 CEO’s Report

Our preparatory steps for the NDIS over the last couple of years have put us in good stead for the next phase of readiness before going live in the Eastern Suburbs region on 1 July 2017.

It is with great pleasure that I deliver Our preparatory steps for the NDIS corporate governance and strategic the Chief Executive Officer Report for over the last couple of years have put planning systems, commitment the year ended 30 June 2015. us in good stead for the next phase to continuous improvement and of readiness before going live in the implementation and maintenance of Eastern Suburbs region on person-centred practices. The 2014/2015 year saw many fine 1 July 2017. achievements as we remained very focused on the Windgap mission. Windgap continued to invest in staff With the unprecedented generational Our mission based focus, with training and development across all change of the NDIS just around the the ongoing use of our balanced levels of the organisation to ensure corner, the continuous focus for scorecard, has ensured our client staff are well qualified to provide the Windgap has been the adoption of an service delivery is at the forefront of best services possible to our clients. ambidextrous approach; on one hand everything we do. This is evidenced Some online training options have making significant strides in NDIS through the very good results we been implemented and others are readiness, as well as continuously achieved through the annual client and being explored including areas of improving our client satisfaction level family satisfaction surveys through the Work Health and Safety, induction, in the present. entire service. human rights and the implementation of automated systems to ensure increased efficiency. The Windgap strategic planning Windgap successfully attained process was undertaken over third party verification in November a number of months with wide 2014 which ensured that Windgap’s Windgap’s financial position continued involvement over many layers across practices in Day Programs and to improve from last year’s result as the business, culminating in the Residential Services complied with the we position ourselves to withstand completion of a three-year strategic NSW Disability Service Standards. the expected financial challenges in plan that will drive us forward as we cashflow as a result of the changing embrace the NDIS. Windgap Enterprises, currently funding model under NDIS. funded by the Australian Government The NDIS will see unprecedented Department of Social Services, For the 2014/2015 financial year change and we are not holds certification of compliance we made a profit of $1,746,573. underestimating the focus we must against the National Standards for However, this included the recognition give to this. This is why the focus, Disability Services and is proud to of a capital grant to the value of over the first eighteen months of our have held accreditation over the past $1,744,533. After adjusting for this our strategy will be around embedding seven years, to deliver its services in trading result was a profit of $2,040. the change, through areas such as IT, accordance with ISO 9001: 2008, This result compares favourably with marketing and personnel. Our focus Quality Management Systems and AS/ last year’s loss of $321,902. will then be on growth initiatives. Our NZS 4801:2001 Safety Management Systems. mandate is to grow as a service, whilst There were a number of noteworthy ensuring we retain all our existing achievements throughout the year. clients by providing high quality service Many best practices were identified delivery based on client needs. during monitoring processes, including Chairman’s Report / C.E.O’s Report | 6 CEO’s Report cont.

Windgap teamed up with local coffee chain, Mr. Espresso, to launch an exciting social enterprise, Mr Espresso by Windgap that provides employment opportunities for our young service participants in the Youth Employment Program.

Windgap commenced construction of continues to be a great source of Paul Graham was awarded an two new group homes, one at Little community support, both symbolically ambassadorship of Windgap and joins Bay, the other at Pagewood. The and financially, to the benefit of our our existing ambassadors, Sue Wright Minister for Disability Services, the programs. of Boland Funerals, Jim Krallidis Hon. John Ajaka officially opened our of DSK Kitchens and Matt King of new home at Bega Avenue, Little Bay Windgap’s Volunteer Program Rabbitoh’s fame. All four provide in June 2015. continues to grow, attracting invaluable support to Windgap, approximately seventy-five volunteers donating much needed equipment, organising sporting events, introducing Windgap teamed up with local and community groups over the footie team members to Windgap, coffee chain, Mr. Espresso, to launch course of the year. This tremendous supporting Windgap events, liaising an exciting social enterprise, Mr result that has allowed us to tap into with politicians, engaging the Espresso by Windgap that provides different skill sets and expand the Diamonds Choir in local events, and employment opportunities for our experiences and growth of our clients. all the while, spreading the word of young service participants in the Windgap and its people amongst their Youth Employment Program. The café Windgap’s Life after Work (L.A.W.) colleagues and friends. provides an exciting and innovative program, formerly known as Transition way for the local community to to Retirement has increased its connect with Windgap, in as simple capacity over the last year and draws I would like to take this opportunity to and unintentional a means as enjoying warm smiles and stories from all thank all Windgap clients, supported a coffee. We officially launched who attend. The group, including employees, families, volunteers, the café on 3 December 2014, to volunteers and friendly staff, has ambassadors, directors and staff, for celebrate International Day of People been involved in a myriad of activities, their support over the past year. with Disability, with the attendance of including mosaic works, installing and the Minister for Disability Services, the maintaining with pride, new garden As CEO, I never cease to marvel at Hon. John Ajaka, Ron Hoenig MP, and beds, art programs (our talented the strength, warmth and enthusiasm MP. artists were able to sell their works), shown by our Windgap family. All knitting programs, community outings these attributes have ensured the Windgap’s Gala Ball was again a and of course, the ever-popular successes of the past year, and, as sterling success, and no doubt Diamonds Choir which is always in we continue to grow, I am confident solidifies itself as a “must attend” demand, performing at community that we can achieve even more in the event in the Eastern Suburbs events for the past few years. coming year. community calendar. In 2015 the Gala Ball visited the unique and frontier- Windgap has begun the process Serhat Oguz like landscape of Nashville, with its of building a much anticipated Chief Executive Officer “Grand Ole Opry Ball” welcoming four Community Shed at the L.A.W. site, hundred members of the community which will provide further options for in an evening of square dancing our clients and also, over time, the and root’n toot’n fun. The Gala Ball broader community.

7 | Windgap Annual Report 2015 Treasurer’s Report

Following my appointment as a to increase revenue from fundraising Director at the Annual General activities. Meeting on 26 November 2013, I was appointed to the role of Treasurer for As at 30 June 2014, Windgap has Windgap Foundation Limited. maintained a solid balance sheet, with net assets of around $2.87 million. The members of the Audit Committee This strong position is underlined by a for the year were Andrew Simpson, cash balance of around $2.81 million, Chris Brown, Anthony Zalakos and property holdings and equipment at Pedro Inguanzo. cost of around $3.27 million and no external bank debt. The net operating result for 2014 was a profit of $491,026 (2013 - Under the leadership of CEO, Serhat loss of $441,292), an improvement Oguz, and COO, Hercules Kotsornithis of $932,318. The profit position in a robust budgeting process continues 2014 was positively impacted by to be undertaken. This budgeting a profit on the sale of property and process involves the input of motor vehicles of $812,928, which departmental managers with a focus represents gains outside the ordinary on identifying cost savings that can be course of the underlying operating achieved. activities of Windgap. After undertaking a tender process, Revenues of $8.06 million (2013 - Windgap appointed a new external $7.52 million) increased by around audit firm Accru Felsers for the 2014 7%, with total expenses of $9.83 year, led by Audit Partner Steven million (2013 - $9.36 million) Zabetti. representing an increase of around 5% on the prior year. Initiatives to I wish to thank the various members further reduce costs and identify of the Finance team for their efficiencies continue to be undertaken. contributions during the year, including A positive for the year was an increase Soon Huat Chua, Lilly Ye, Riana in revenues generated from fund Kristianti and Jasminka Tosevski. raising and donations to $387,012 (2013 - $352,504), an improvement of $34,508. This increase was mainly due to the continuing success of the Windgap Gala Ball. Windgap Andrew Simpson continues to identify opportunities Treasurer Windgap Foundation Limited

Treasurer’s Report | 8 Windgap’s Directors

Christopher Brown OAM Catherine Craig Wallace Christopher Jensen- Craig Wallace became a Lee was appointed director of the as a director board in 1987, Cathie is the in November commencing daughter of 2013 and is a as Chairman the late Harry member of the in 1990. In Jensen, one Nomination addition to of the founders of Windgap. She Committee. his role of Chairman, he participates has a PhD in Sociology and was a Craig also provides advice on in all sub-committees of the board. lecturer in Social Science and Policy Windgap’s properties. Craig is the Christopher is a commercial lawyer at UNSW. She now holds the office father of Sean Wallace, who is a and senior partner in the Sydney law of Major Initiatives Principal Policy supported employee and a client of firm Brown Wright Stein which has Manager for the NSW Department Day Programs at Windgap. Craig’s provided pro bono legal assistance of Education. Cathie has been a background is as a NSW professional to Windgap for over 30 years. He member of the Windgap Board fire fighter for over 25 years and holds a University of Sydney Master since 2004 and is a member of includes experience as a carpenter/ of Laws degree. Christopher and the Remuneration and Nomination builder. Craig is currently working his family have been involved with Committees. as a safety officer, providing fire and Windgap for almost 50 years, with his safety training as well as maintenance brother Neil a recipient of Windgap’s Warwick Wheeler services, to a petrochemical plant. services. Christopher holds the Medal Warwick was Craig was involved in Giant Steps of the Order of Australia in the General appointed as Sydney from its foundation and also Division for his work with people with a director in worked on their annual fundraising disabilities. December events. Craig was an active participant 2008, having in lifesaving and scouting for over Heather Brown OAM previously 15 years. Heather is the sister and legal served as guardian of a director Peter Neil Brown, from 2003 to 2006. Warwick is a Inguanzo member of Windgap’s Remuneration, a supported Pedro (Peter) employee in Nomination and Investment Committees. His background is in Inguanzo the Growability has been a team and also Australian manufacturing and retail industries with a sales, marketing and director of in Windgap’s Windgap since Life after Work general management focus. Warwick is a life member of Randwick Rugby November 2012 and is a member program. of the Audit and Risk, Nomination She is a founding board member Club. He was a foundation committee member of Special Olympics Sydney and Investment Committees. Peter of Windgap Foundation Limited also provides advice on Windgap’s (since 15 September 1990) and East, where he is still involved in sport coaching programs. Warwick’s son properties. His professional experience previously served on the board of is in international trade, import/ the now defunct Eastern Suburbs/ Matthew is a supported employee at Windgap. export, marketing and distribution South Sydney Branch of Challenge and has served as a company Foundation. Heather holds the Anthony Zalakos director. Peter holds accreditations in office of Secretary to the Board and business administration, accounting is a member of the Remuneration Anthony and commercial law in Spain. He is and Nomination Committees. Her Zalakos served certified as an interpreter-translator professional background is one of as a director (Spanish-English-Spanish) by personal/executive assistant. She is from March Macquarie University Sydney and is a Justice of the Peace and received 2014 until his involved in voluntary work with several the Rotary International Community resignation on non-profit organisations promoting Service Award in 1999. She holds 22 May 2015. institutions and sports for people the Medal of the Order of Australia in with disabilities. His son William is the General Division for her work with a supported employee, and is very people with disabilities. happy to be at Windgap.

9 | Windgap Annual Report 2015 Andrew Simpson (UTS), Member of the Institute of Analytics Professionals Australia (IAPA) Andrew and Member of the Data Warehousing Simpson was Institute (TDWI). appointed to the Board in Peter’s professional background has November equipped him to bring a range of 2013. He holds capabilities to Windgap’s Board: as a the office of forensic analytics Partner at Deloitte Treasurer, is – skills in financial crime prevention, a member commercial quantification and risk of the Nomination Committee, and evaluation; as a management consultant is Chair of the Audit & Risk and – skills in problem definition, software Investment Committees. Andrew is a development and project governance; Chartered Accountant and Partner in and as an IT professional, marketing the accounting firm Gunderson Briggs graduate and Fellow of CPA Australia Chartered Accountants and was – the ability to balance the demands of involved with Windgap prior to being technology, sales and finance. appointed as a director, providing assistance in relation to various financial matters. Catherine Wallace Catherine Wallace was appointed to the Board in November 2013 and is a member of the Nomination Committee. Catherine’s professional background is in the financial sector as a secretary/ personal assistant and more recently in administration and events management with the Aboriginal Catholic Ministry. She is currently Secretary of the ex-students’ association of Our Lady of the Sacred Heart College, Kensington. Catherine was involved in the foundation of Giant Steps, Sydney − a school for children with autism. Catherine is the mother of Sean Wallace, a supported employee and a client of Day Programs at Windgap. Peter Grainger Peter Grainger was appointed as a director on 23 June 2015. His qualifications and professional qualifications and affiliations include BBus, MAICD, FCPA, Graduate Conversion Course in Accounting

Directors | 10 Day Programs

It has been an exciting and productive year in Day Programs, with some great achievements being made.

One of the primary principles of to light assembly. The Shed is due for provided positive results as well Day Programs is to ensure people completion in March 2016. as opportunities for improvement have the opportunity to contribute relating to all aspects of the business. and participate in their local Day Programs has developed an During the latter half of the year, we community. Day Programs has assortment of new program options conducted NDIS information sessions made significant strides to build this year. A favourite is Drumming for all families across Windgap. We community partnerships and ensure and Making Music at Circle Music. intend to keep Windgap stakeholders that the community is aware of and These classes encourage clients to updated over the coming eighteen understand the way in which it can utilise their interest in musical pieces months, so that you are all informed, contribute. A community mapping and rhythmic sounds to produce educated and ready for action for July exercise is being undertaken whereby music under the instruction of the 2017. We also held regular informal information relating to local community world renowned drumming instructor meetings at a site level so that families groups, assets and facilities in the Matthew and the NIDA graduate and could come together and share stories local area will be published and made owner, Lindy. Clients have learned and meet each other in a familiar available for people and families numerous rhythm patterns and environment. Feedback from these across Windgap. Several Windgap chords, as well as how to confidently was positive and we will continue to staff have presented at expos and improvise along with musical pieces hold these again in 2016. information days to ensure the mission played. Other additional programs of the organisation is promoted. include trampolining, Glee Club, To further develop opportunities drama groups, fishing, SailABILITY to increase presence, choice and Day Programs began the year and ‘What’s Happening In Sydney;’ ownership by Windgap’s people, we developing our strategic plan and where clients attend various interactive have reviewed and redeveloped a ensuring we are well prepared for the venues throughout Sydney such as planning and assessment process NDIS and the changes on the horizon. Luna Park, Sydney Observatory, Putt which better reflects that which Putt golf and many more. is used in the NDIS trial sites. A A property strategy was developed to partnership was formed with Sydney update our Day Programs venues. We One of our major achievements this University to use a tool, developed have successfully ‘rehomed’ the group year has been the introduction of our by the University, that will enable that was originally at Daniel Street. Margate Street Sensory Room. Clients Windgap to design programs and After much searching, we decided that have enjoyed exploring and admiring services which are better matched the cosy, quaint house in Sutherland the various items and activities to the skills, interests and aspirations Street is perfect for this group. available at their fingertips on site. The of the people we support. These Windgap’s community shed is just sensory room was made possible with processes are currently being trialled about to commence construction after funding from one of our local MPs, with 25 people across the organisation toing and froing between council and Michael Daley, through the Community and we hope to fully launch it in early builders. The Shed will provide people Building Partnerships initiative. 2016. The assessment tool will allow with an opportunity to engage with people to have reliable data in time members of the community from the We have also made considerable for their planning meeting with the Botany area and work alongside each progress to strengthen relationships NDIA and will help to ensure they are other on meaningful projects which with families through collaboration provided with the necessary means to may range from furniture restoration and regular feedback opportunities. live a good life. Our annual family feedback survey

11 | Windgap Annual Report 2015 All this amazing work wouldn’t be possible if it weren’t for Windgap’s people. 2015 saw many learning and development opportunities and several people completed nationally recognised qualifications. We have a draft employee skills and interests database, which we hope to use as a tool to better match against the unique skills and interests of the people Windgap supports.

While we reflect on a fantastic 2015, we acknowledge the major changes that are on the horizon knowing that we are well prepared to provide an industry standard service.

Day Program | 12 Residential Services

Minister for Disability Services wanted to come back to Windgap in order to make a budget announcement and bought an ABC news crew with him – some of the television stars still talk about the day.

Rebuilding year - which is set to continue into the volunteers has been enormous next year. with staff and clients all enjoying their Residential Services was very proud to contributions. show off their new purpose built facility Accreditation - Bega Ave. The site at Little Bay (a Client Wishes In Action short drive from where the Windgap November 2014 saw the successful Cottages were built back in 1983) completion of the new Disability Over the year the residents have taken quickly became home to five people Services Standards Third Party part in the following activities: with high support needs and ageing Verification Audit process. With a very issues in April, however was officially favourable report, Residential and Day • Trips to Fiji Programs Services met and exceeded opened in June. Moving day coincided • Family trip to Perth with the worst storms Sydney had seen audit requirements as established by in over 10 years - but nothing could the State Government. • Family trip to Queensland dampen the spirits of the new residents • Weekend trips just out of Sydney and staff. Site In Focus supported by Windgap staff • Attendance at the Windgap Gala Ball The official opening in June allowed The focus of staff at Tweedmouth Windgap to showcase the best of the Avenue over the last year has been • Volunteer work – Royal Easter best to the politicians, families and building stronger relationships with Show, Sydney Cats and Dogs friends who attended this very clients’ families. This has been Home special day. achieved through regular telephone contact, emails and invitations to • Fundraising events like a cupcake events in the house. Celebrating stall for the RSPCA, The Great We were all excited to hear that The birthdays and other significant events Shave Hon. John Ajaka MLC, Minister for in the lives of the clients has been Disability Services, wanted to come • Many trips to the NRL Games to enjoyable and provided opportunities back to Windgap in order to make a watch the Roosters, Bulldogs or to meet with family members in a social budget announcement and bought an Souths setting. Staff members have also tried ABC news crew with him – some of the to make the house a home and a • Some residents were assisted to television stars still talk about the day. welcoming environment for the clients, move into Retirement Programs their families, friends and other visitors. • Three night Sparks Music and Art Significant repairs and maintenance Paintings created by the clients have Festival at Stanwell Tops work took place at a number of other added colour to the walls. Feature walls locations over the last year. Building have also been painted with plans for Our Future works are almost complete for another the clients to create a mural in the large new purpose built facility at Pagewood. living and dining area. With the introduction of the National Disability Insurance Scheme coming in In the last year 13 residents have The team at Tweedmouth have also July 2017, Windgap is preparing now moved house – three new clients had the opportunity to work with two for this large shift in service delivery. moved into houses operated by volunteers. This has added a new Networking with agencies involved in Windgap and 10 residents moved to dynamic approach not only to the day the trial, reviewing existing processes an alternative house as we completed to day tasks but also by providing a , IT redesign, and family information renovations and finished the build of stronger focus on the clients’ goals sessions are just a few of the steps new sites. All in all, it was a very busy for the future. The value added by we’re currently taking as part of our preparation.

13 | Windgap Annual Report 2015 Residential House Birthday Party Celebration

Graeme’s Story returning to the Little Bay area. Over the past 33 years of Graeme’s Mr Graeme Golding joined Windgap residency, he has been involved in as a teenager and a student who many other aspects of Windgap’s was attending Windgap’s Special services. Graeme took an active School. Since those very early role as a member of the Individual years, Graeme has been a part of Planning Program committee whose Windgap and witnessed the growth function was to develop the( IPP) and development of the Windgap personal planning tool and provide Community. Graeme turns 79 at the ongoing input into its development end of 2015. - a pre cursor to today’s person- centred and holistic support In 1973, Graeme was one of the planning (HSP) processes. first employees to commence work in Windgap Enterprises, which More recently, he acted as the continues to provide employment Client Representative for Residential to over 60 supported employees. Services to the Board of Directors. Graeme moved into Windgap A role he held in high regard – Residential Services in 1983 and following his father’s footstep who lived at the Windgap Cottages for a period of time was a Board in Little Bay, and continues to be Member. a very much loved resident at Bega Avenue. Graeme is known as Windgap’s greatest Bulldogs fan and he is Graeme was part of the official loved for his sportsmanship and his opening of this brand new purpose great sense of humor. built residence in June 2015 –

Bega Avenue Opening

Residential Services | 14 Windgap Enterprises

Building on the foundations set in 2014, overall service standards have improved in all areas. In our annual audit, Windgap Enterprises has been noted as having market-leading practices in individual outcomes, participation and inclusion.

Outstanding Achievements we work. The addition of a new pallet The development of new tools to wrapping machine and the installation enhance supported employees’ Windgap Enterprises has had a very of pallet racking has improved both learning included the production busy and fruitful year. As we reflect safety and efficiencies. of high quality training videos, the first of which was related to safe on the year, one thing is certain, that Windgap introduced a new unit to its work practices in the operation of our supported employees have all operations, with the addition of Light equipment and starred Windgap grown in confidence, be it confidence Industries. Light Industries is designed supported employees. n speaking up, confidence in for those supported employees, performing their roles or confidence in entering or transitioning from the Our ongoing focus of consultation with communicating. service, or finding the production side Windgap stakeholders reaped many Throughout the year we focused on: of the business challenging. Focus benefits: is placed on advancing participants’ • Supported employees, coupled • Providing interesting work that strengths and goals and arranging with their increased independence will challenge and offered learning programs to complement these. and growing confidence, came opportunities to develop abilities The success of Light Industries the ability to consult with their and build confidence. can be evidenced by the growing peers, convey their points of view enthusiasm of participants to embark • Marketing the business in such in internal and external meetings, on jobs requiring a higher skill level. a way as to involve supported exercise their decision making Current programs in action include a employees as well as the broader abilities by participating in staff gardening program, covering basic community, recruitment processes, participate horticultural skills, identification of in educational opportunities and • Listening to, understanding and plants and weeds, light pruning skills assist in presentations to potential assisting supported employees and safe work practices. Further customers. to plan their life through a person programs are in their infancy and centred approach and holistic will help attract future business and • Regular family/carer meetings support planning. identify educational opportunities for were held, discussing industry • Ongoing consultation and participants. key topics and current affairs, including preparation for the implementing the resulting During the reorganisation of Windgap NDIS environment, the adoption continuous improvement initiatives. Enterprises the knowledge, abilities of a new wage assessment and strengths of staff were coupled A dedicated business development tool, achievements of supported to the requirements of supported position was created which has employees and the reorganisation employees. The effectiveness of assisted in attracting new business of Windgap Enterprises to include a the reorganisation can be seen opportunities, providing new Light Enterprise unit. work, including packing Christmas in the enthusiasm and increased puddings, complex diabetic patient engagement of both staff and • The promotion of community packs, corporate stationery gift sets supported employees. awareness was high on the agenda with an open day being held and and gourmet food hampers. Alongside Windgap adopted the CIMSability marketing collateral developed, a busy production line, new initiatives wage assessment tool, assessments including promotional brochures were implemented to ensure high were conducted and new hourly wage and Growability’s own promotional quality production and guarantee rates were implemented accordingly. video. An improved professional customer satisfaction. The assessment tool will further assist look has assisted in attracting in identifying training opportunities and Efficiencies and safety in the new business to Growability and the future development of HSP goals. workplace are at the forefront of how Windgap Enterprises.

15 | Windgap Annual Report 2015 Australian Disability Enterprise

• New customers have brought much desired variety • The warehouse took receipt of a new pallet- in work. Jobs comprised packing Christmas wrapping machine, which will reduce both the risk Puddings, complex diabetic patient packs and of injury and time taken to complete the wrapping of corporate stationery gift sets, as well as laser pallets. engraving and a large volume of mail outs. Packaging for a new customer, has demanded • The warehouse has taken on a new look this year, an increased focus for employees on ensuring with pallet racking installed in order to make for a quality processes. We commenced by tracking much safer and tidier warehouse. our non-conformances with everyone making an • A new volunteer has made his services available. effort to get it right the first time. In January the ADE He had previously spent the past 25+ years working commenced work for a very exciting new customer as the warehouse manager for one of ADE’s with repeat business in packing gourmet food gift customers. He commenced in early June. sets. • Customers continue to be visited to gauge their • A dedicated Business Development position was satisfaction. All customers are very happy with our created in December 2014. ADE has seen a small quality and timeliness of our work. result in sales already from the relationships that the Business Development Manager has introduced to • Some of the South Sydney Rabbitoh’s attended the Windgap and forecasts look promising. This work ADE in June. The players met with the supported has also brought about variety and new learnings to employees in the warehouse and learnt about our supported employees. the jobs that our teams perform in the ADE. The supported employees were very grateful for the visit • The ADE Manager has engaged the services of a and had the opportunity to speak to the players, ask video production volunteer who has already made questions and have photos taken. visits to Windgap to video safe work practices. Our video production volunteer has delivered the first training video for the supported employees. This video encompassed learning about the safe and correct uses of a pallet jack. The video is of a very high quality and has used many of the supported employees in the video.

• Windgap Enterprises has continued to participate in the ADE Network group, collaborating with other Australian Disability Enterprise providers. At these meetings, new ideas are discussed, information shared and strong relationships cemented. Satisfaction surveys from supported employees, families and commercial customers provided Windgap with assurance that its systems and operations are of high quality and well received by all stakeholders. All stakeholders can be assured of Windgap’s commitment to the delivery of high quality services. In May 2015, Windgap met its compliance obligations to the Australian Government with a successful external surveillance audit against the National Standards for Disability Services, and exceeded its obligatory compliance with ongoing successful accreditation against ISO 9001:2008 Quality Management Systems and AS/NZS 4801:2001 Occupational Health and Safety Management Systems.

Business Enterprises | 16 Windgap Enterprises

Windgap greatly appreciates the value that volunteers bring to Windgap Growability Enterprises. Helping hands were lent by a The Growability crew has been “on the go” for the whole year, video producer and a former warehouse maintaining existing work commitments and always on the manager as well as volunteers who lookout for new ideas and business. assisted in completing jobs during busy times. Windgap staff and supported Community engagement and business development go hand employees look forward to recruiting in hand for Growability. Following on from marketing initiatives, additional volunteers in the coming year. the team’s hard work paid off with the addition of work for four Windgap ambassadors, Sue Wright, Matt schools in the local area. Their quality of work has exceeded King, Jim Krallidis and Paul Graham all expectations and both customers and workers are delighted! play a vital role in ensuring the broader Other Growability “wins” have also included the development community is well acquaint with Windgap of multiple sensory gardens, garden maintenance work, and the people we serve. complete garden makeovers and re-landscaping jobs including • Sue Wright was instrumental in the laying turf. donation of a brand new trailer to Growability, Windgap’s gardening and Community engagement was again demonstrated, with lawn mowing service. tremendous success, when a partnership was formed between Eastlakes Primary School and Windgap to develop a • Matt King and Rabbitohs team sensory garden in the school premises. The students designed members, including first division the garden, professional plans were drawn up and the players, spent hands-on time in the Growability team worked to the plan, adding some artistic flair workshop and prepared a BBQ lunch and innovation to the surrounds with the assembly of benches for everyone, not to mention fielding for the students made out of pallets! The result is a showcase questions, engaging supported of abilities and will be used in future marketing initiatives. employees in conversations and grouping up for photo shoots. Developing the skills of the Growability team continues to be Rabbitohs players will attend the a high priority area, to ensure WHS practices are followed and workshop throughout the coming year competency achieved in the use of equipment. Both on and off for invaluable work experience. the job training sessions are regularly delivered to all supported employees. • The “Windgap Warriors”, are making a name for themselves in the community on the football field, proudly sponsored by Pagewood Botany Football Club and a willing band of volunteers.

“I was very happy when I won awards for being a quiet achiever. I like counting and using the scales. I like the Zetco assembly and repacking. I like all the work we do really.” ~ Joseph

17 | Windgap Annual Report 2015 Transition To Work (TTW)

The Windgap Foundation’s Transition to Work program is designed to focus on a range of work based skills.

2015 was an outstanding year for provides employers with confidence 2016 will see further development in the Transition to Work program that our graduates are work ready and the horticulture program as we hope commencing with the launch of enthusiastic. In addition to hospitality, to create a small seedling and nursery Mr Espresso by Windgap social we had participants complete business. This initiative will further enterprise café. The initiative is one of qualifications and training in barista broaden career prospects for young Australia’s first ever coffee house cafés skills, retail, panel beating and even a people in the progam. operated almost entirely by adults with patisserie course. We would like to thank all our work intellectual disabilities and has been An important part of ensuring TTW experience partners for their ongoing designed to tap into the booming participants are able to experience a support in 2015. Without their Australian coffee culture and provide wide variety of work options is making assistance our TTW participants would meaningful, skilled employment for sure that the broader community find it far more difficult to develop up to 12 participants with intellectual is aware of Windgap and its TTW the skills and attributes needed for disabilities. With the support of the program. To this end, the group has employment. We look forward to a Mr Espresso franchise, Windgap attended a variety of events across the prosperous and productive 2016. ambassadors and the local community, Eastern Suburbs and used Windgap’s the café is building momentum. mobile coffee cart to promote both While this is fantastic, the most TTW and their own skills. Those satisfying aspect of the initiative is the people with an interest in furthering employment outcomes we have seen their hospitality skills and adding an during the year. One young man has extra bow are now providing catering successfully gained employment with solutions for schools and businesses in the Mr Espresso group and is growing the local area. in skills and confidence each day. 2016 will see two more young people exit the Our horticulture employment program into open employment. program has also grown in 2015 with participants transitioning To better ensure that TTW participants into Windgap’s Horticulture and have the skills and attributes that Landscaping business, Growability. employers are seeking, we have They have learnt new skills and have strengthened our relationships with been creating terrariums which are for TAFE and local training providers. sale in our social enterprise café. One Four people successfully completed young man has found full-time work in Certificate 1 in Hospitality. This is a the sector after two years with TTW. nationally recognised course and

Transition To Work | 18 Life After Work

“We would like to facilitate our retirees to use Life After Work (L.A.W.) as a lifestyle support. In order to do this, we have put the retirees at the centre of every decision we make.” – Sarah O’Connor, L.A.W. Coordinator

Windgap has been operating a contributed to Council Workshops on This involves leaning towards more transition to retirement initiative (TTR) local development and accessibility community based services with less for over two years, and the growth we and the L.A.W Program Coordinator is focus on centre based care provision. have seen over that time is testament a member of the newly formed Botany We would like to facilitate our retirees to the previously unmet needs of Council Senior Citizens Advisory to use L.A.W. as a lifestyle support, supported employees, both within Committee. We also intend to continue rather than a day program. In order Windgap and in other ADEs, as they having our voices and opinions to do this we have put the retirees at navigate their way to a fulfilling life heard by our peers at every available the centre of every decision we make outside the workplace. opportunity. at L.A.W., from what kind of activities we do (yoga, mosaics, art therapy) to Since July 2014, most retirees in TTR Community Presence where we hold our Christmas Party have increased their average weekly (Botany Town Hall) and we have attendance from one day to two days With this growth comes the opportunity developed a service that is responsive each. We now operate close to full to raise the profile of our retirees not and flexible. capacity five days a week and are in only within our own organisation but the process of identifying resources also within the wider community of Resourcing to allow for further growth and Botany and its surroundings. L.A.W. development. In May 2015 a decision has hosted Open Days, Volunteer Another key element of L.A.W.’s was made to rebrand TTR as Life Days, a Seniors’ Concert at the Botany success is our staff. Our CSWs After Work (L.A.W.) to better reflect Town Hall, we have done letter box are willing to facilitate activities and the holistic nature of the initiative and drops, met our neighbours, started events and go above and beyond incorporate a more lifestyle focused a Coffee Club and are developing a their standard duties every day, approach. Community Garden and Community because they are engaged and Shed which will add significant value to valued as team members. Their Peer Recognition the neighbourhood and community. contributions, knowledge and skills are essential to achieving our goal of In order to ensure our retirees are Our Purpose truly person-centred service delivery. seen for the valuable contributors to By encouraging staff to identify society that they are, L.A.W. has also The vision for L.A.W. moving forward been in contact with local councils and is to align ourselves with the natural politicians, not to ask for donations or developments and progressions favours, but to ask for recognition and within the disability services industry acknowledgment. Our retirees have over the coming months and years.

19 | Windgap Annual Report 2015 themselves as leaders and by giving them appropriate autonomy, we have fostered a dynamic, creative work environment at L.A.W. that is flexible, intuitive and responsive to the needs of our retirees. The Future

In the future we hope to grow L.A.W. and evolve with the changing needs of our retirees and the industry. A strong focus will be on linking individuals to appropriate complementary supports to assist with the challenges of aging, developing existing skills that are transferable to new hobbies and interests and forging stronger individual community connections as well as promoting the incredible value of Windgap and our clients to the wider community.

Life After Work | 20 Windgap Warriors Soccer Team

Warriors vs. Staff soccer game

Celebrating the End of Season with a Trophy

Windgap Warriors’ final soccer game Mid year, Windgap adopted two more was held with Multicultural Respite volunteers who meet every Monday Service (MRS) at Jellicoe Park. Thanks for training. Brian Branagan and staff to Pagewood Botany Football Club, member; Ken Sorge. Along with Windgap had a chance to bring home Roy, they have been dedicating time a trophy which was presented by and efforts to encourage team work, Matt Thistlethwaite MP. Thanks to our motivate to participate in the group, volunteer couches: Tarek and Roy, the learn and develop more soccer skills Warriors started to be professionally and overall, enjoying building a team trained on Mondays all year round together. which will continue next year. The Windgap Warriors vs. Marrickville aim is to improve their skills and Respite Services Game confidence to play with other teams and to continue on great success stories like these! Special thanks goes to George Lundy and Pagewood Botany Football Club, Paul Graham, volunteers Roy and Tarek, Multicultural Respite Service (MRS), Special Olympics, Matt Thistlewaithe MP, and all staff and volunteers for their ongoing help and support.

21 | Windgap Annual Report 2015 Making Airwaves Program

The Making Airwaves project started The broadcasts are a unique with Dale’s dream to have his own opportunity for people to tell personal radio show. Dale wanted to be in stories that communicate some of the the studio, behind the microphone, social realities which shape their lives, and learn how to put a whole show to a wide mainstream audience. together - and thus the project was Tony Smythe, the manager of Eastside established. Making Airwaves teamed is enthusiastic about the partnership up with Eastside FM 89.7 and invited and has built a good rapport with the all members of the community to join team: “We love looking beyond the in and get a feel of running their very boundaries of traditional broadcasting own radio show. to enable anyone who wants the Since then, the project has evolved opportunity to present on air a and become a staple on the Windgap chance to fulfil their dream. The role agenda. The program ran five times of community stations like Eastside in the last year, each one with a new Radio is to ensure our open door group of participants and a whole new policy extends to all aspects of the dynamic every broadcast. community providing a true reflection of the society within which we live.” The program’s support worker, Kate Wadey, has experience in the arts and The podcasts of all the shows are delivered some fun drama workshops, on the Eastside FM website and you which helped the group to develop can also find Making Airwaves on their voice and explore what they Facebook and Twitter under “Making wanted to say by improvising and Airwaves”. sharing ideas. Other aspects of the Making Airwaves has been sponsored program included group brainstorming by The Randwick Club, Vincent Fairfax sessions, practicing on recorders and Foundation and Accessible Arts. exploring in depth each participant’s unique personality – giving them the confidence and skills to take on the world.

Windgap Yearbook 2015 | 22 Fundraising & Events

“The Diamonds Choir’ were magnificent and as Dale would say ‘Amazing!”

‘The Grand Ole Opry’ Gala Ball

Windgap held its fourth annual Gala Ball, ‘The Grand Ole Opry’, in the ballroom of the Royal Randwick Racecourse. Attended by over 400 people, it was our biggest and best to date. This was achieved by Windgap staff members and a dedicated group led by Mrs Maggi Brown, including Mr Max Hitchins, Mr Jesse Perez, Mrs Jennifer Santifort, Mr Craig Wallace and Ms Heather Brown. Windgap appreciates all the staff and volunteers involved in this event who worked tirelessly to make this another unforgettable night. Increasingly, our corporate supporters see the opportunity to create shared value for Windgap and themselves, by supporting Windgap initiatives. Windgap also acknowledges the event’s major sponsors Harvey Norman and Payce Consolidated Limited. The evening included many highlights: Laura and Raya from Windgap’s Transition to Work Program talked about their experiences at Windgap, plus the evening included Jean Kittson (MC), Dolly Parton by Donella Waters, Johnny Cash & June Carter tributes by Cash Only band All proceeds obtained from the night benefitted Windgap’s Transition to Work Program which supports young adults and school leavers in helping to find meaningful employment in the community. The Windgap Gala Ball is an opportunity to attract income through donations, raffles, silent auction and showcase our people’s talents. Over the years, the Gala Ball has consistently grown in number of attendees, money raised and corporate support. Thank you to all our partners, sponsors and people who attended, donated and volunteered their time which made this another spectacular Gala Ball.

23 | Windgap Annual Report 2015 St Patrick’s Day Breakfast

Windgap celebrated St Patrick’s Day at South Sydney Juniors Club. The event, enjoyed by all, included a traditional Irish breakfast with performances from Currie-Henderson Irish Dancers, lovely Irish tunes from the group Shindig and a performance from our very own Diamonds Choir. Also, Windgap’s long serving patron and previous director, Paul Graham, was announced as a Windgap Ambassador and he was awarded with a plaque for his ongoing support.

NAIDOC Day

Windgap hosted a NAIDOC entertainment from Aboriginal Mr Bruce Notley-Smith MP, Day event to celebrate the dancers. We would like to thank for attending and supporting Aboriginal and Torres Strait all staff members who helped Windgap and all guests in Islander people’s unique and in organising this event, Mr making this another memorable timeless connection to the land. Matt Thistlethwaite MP and Mr event. This year, the theme was “we Travis Russell who represented all stand on sacred ground: learn, respect and celebrate”. A community celebration was held at Eastlakes head office which started with a Welcome to Country speech by a highly respected and well known member of the Aboriginal Community, Mr Charles (Chicka) Madden. The day continued on with servings of traditional food including damper, kangaroo stew and sausages and

Fundraising & Events | 24 Our Supporters

Windgap warmly thanks the following individuals and organisations for their support and generosity.

Windgap Foundation NSW Government Department of Family and Community Services extends our deepest Ageing, Disability and Home Care thanks to every Australian Government Department of Social Services individual, business Department of Education and organization that Department of the Environment made donations in the Office of the Premier of 2014/2015 financial year. NSW Governement Community Building Partnership Large or small, every gift The Board of Directors and Financial Members of Windgap Foundation Limited you send benefits us. Windgap Ambassadors Your donation will be Windgap Volunteers used to directly increase the level of practical Mr Bruce Notley-Smith MP, Member for Coogee support we can provide The Hon MP, Minister for Finance and Services to our clients on a The Hon MP, Minister for Family and Community Services daily basis. The Hon John George Ajaka, MLC, Minister for Ageing and Disability Services The Hon Malcolm Turnbull MP, Member for Wentworth The Hon Matt Thistlethwaite MP, Member for Kingsford Smith Mr Michael Daley MP, Member for Maroubra, Shadow Treasurer The Hon Ron Hoenig MP, Member for Heffron The Mayor, General Manager and staff of Randwick City Council The Mayor, General Manager and staff of the The Mayor, General Manager and staff of the City of Sydney The Mayor, General Manager and staff of Waverley Council The Mayor, General Manager and staff of Woollahra Municipal Council

25 | Windgap Annual Report 2015 As you are too numerous to all be mentioned by name, below we offer special recognition to those whose gifts of $200 or more were received by Windgap between 1 July 2014 and 30 June 2015.

Access Pay Pty Ltd Eclipse Travel Madaline Inglis Sherene Grace AirBnB Edelman Magic Millions South Coast Holidays Amy Heap Ernst & Young Margaret Gock Stephen Simmons Annette & Greg Cameron Ervin Zurell Margaret Gosper Sue Wright Australian Turf Club Farmer Joe’s Chicken Mark Taylor Summit Leasing BATA Fred & Susan Bolling Meissen Properties Ted & Ingrid Hunt Boland Funerals Geoff Stein Michael Efstrtiou The Good Guys Alexandria Botany Bay Rotary Club Go That Noel D’Souza Chemist The Randwick Club Brian Fox Graham Kyd Nordarcon Trinity Beach Palace Resort Brown Wright Stein Lawyers Greg & Kay Poche Norm & Pam Kelso Trudy McCullough Catherine & Michael Efstratiou Gunderson Briggs Norman Family Trust Vincent Fairfax Family Trust Catherine Wash Harvey Norman Pagewood Football Club VTS Pty Ltd Cathy Sinclair Hatzi Jewlers PAYCE Consolidated Ltd Walsh’s Village Pharmacy Christopher Grubb Hercules Kotsornithis Phil Cox Clare Dekany Howard & Sue Bolling Philip Graham Clear Vision Antennas Ian North Prof Jeffery Chan Clementine Hill Immex Occupational Qenos Community Sector Banking Healthcare Richard Buckly Daniel Gervais Imperial Framing Studios RNJ Group Australian Bidet Daniel Kent Jackel Pty Ltd Robert Lowe Danny Au-Yeung James Karekinian Ron & Sira Wakil David Kroser James N. Kirby Foundation Roslyn Gladman Dawn Trading Katrina Zdrilic Sabica Korkidas Dean Wilcoks Kavanaghs Pharmacy Sam Cooksley Della Pin Kay Van Norton Sandy Archer Dimitrios Krallidis Kenneth Gunderson-Briggs Sarah Haas Dion Vertzayas Kim Churchill Scott Turner DSK Kitchens Ltd. Leanne Harrington Shane Mallard

Our Supporters | 26 How You Can Help

Brian Fox with supported employees showing off their new shirts donated by The Good Guys Alexandria

“Windgap’s mission is to improve the quality of life of people with intellectual disabilities by supporting them in reaching their full potential and raising community awareness as to their needs and aspirations.”

Make a Donation Volunteer Work Experience

Windgap receives funding from both Windgap Foundation is dedicated and If your organisation is able to provide the Federal and State Governments. committed to creating opportunities on the job work experience for people However, we rely on donations to for growth, development and learning. with intellectual disabilities, please ensure that our services offer the best In order to improve and continue contact us on 02 8337 3600 support available. All donations of $2 delivering the best service we can, or more are tax deductible. Donations we invite you, your friends and family can be made via cheque, eftpos, members to volunteer to share your Credit Card and cash. Donations in qualifications, skills and interests. To kind are also appreciated. If you or express an interest in volunteering, your organisation would like to make please contact 02 8337 3600 or email a donation, please contact us on [email protected] 02 8337 3600 Business Opportunities Bequests You can also help Windgap If your family has been touched by Foundation by allowing us to help you someone with an intellectual disability, with your business needs. If you need then please consider a lasting gift in help with light assembly, packaging their memory and assist someone to or mail outs or if you need help with lead a fulfilling, independent life. If you landscaping, lawn mowing, recycling would like to talk to someone about or garden maintenance, please making a bequest, please contact us contact us on 02 8337 3600 on 02 8337 3600 and speak to our Fundraising Department.

27 | Windgap Annual Report 2015 Windgap’s Volunteer Program

The Soroptimist Individuals, Students, International Group Corporate Volunteers & continues in supporting Ambassadors Life After Work (L.A.W.) Program in gardening Windgap recognises that Volunteers, projects by supplying Students and Ambassadors are the plants, herbs, vegetables life blood of a community and are and plantings in the raised important in delivering services and garden beds they built. acknowledge their contribution and engagement in a range of activities within different program areas of Windgap’s services. Volunteers, Mary and Brian Ford, The Volunteer Program continues received “The Kingsford Smith to grow and expand its roots with Community Award” from Matt a significant increase in the number Thistlethwaite MP. Mary and of people engaged in Windgap’s Brian volunteered on a weekly programs and activities. Support has basis since the opening of the been received from people from all Transition to Retirement site walks of life: stay-at-home mums, three years ago. They supported artists, educators, animators, chefs, ‘The Diamonds Choir’ as well gardeners, accountants, graphic as attended special events such Three Ambassadors: Sue Wright, designers, bakers, nurses and many as “Remembrance Day” on the Jim Krallidis and Matt King more as well as placements from weekends. continue to actively support and social work, case management, get involved in Windgap’s events community services, disability studies and initiatives. and occupational therapy students Thanks to Matt King and the studying at UWS, Ultimo and St future South Sydney Rabbitohs George TAFEs, AAMS (Australian stars, including George Burgess, Academy of Management and Alex Johnston, and Science), UTS, University of Sydney Chris Grevsmuhl visited Windgap and Australian Catholic University. to meet fans, sign autographs, pose for photos and learn more about our services. Before putting Volunteer inductions continued at all on a BBQ lunch for the supported sites with some completing online employees, the players helped in Human Rights Training Modules and Boland Funeral’s Sue Wright and the workshop. others participating in person-centred her team have kindly donated planning workshops. Volunteer a new trailer and tools for the Program Satisfaction and Feedback Growability Team. The Growability Surveys were completed with team happily drives around the favourable outcomes. Management neighborhood with their new considered how best to utilise and trailer. increase volunteer participation. During National Volunteer Week, Windgap hosted a Volunteer Appreciation Breakfast which was catered and served by the Transition to Work Hospitality Team. Past and present volunteers, board members, ambassadors and students were recognised for their dedication and support.

How You Can Support Us / Volunteer Program | 28 Windgap’s Volunteer Program cont.

Some of our favourite quotes from volunteers:

“It is a very rewarding and “I did Social Work placement at Garden enjoyable experience that Street Day Program Centre in Windgap. gives a lot of exposure I took advantage of a friendly team and understanding to and flexible environment and attitudes, conditions that are often which helped me to delve into the industry. I learnt to be a critical thinker misunderstood.” and design my own learning plan. I ~ Brayden Sorge (Support Volunteer to clients at Day Programs) believe this is a precious experience combined with caring supervision I received from my supervisor and other people who generously supported me. “My name is Vicky and I I gained confidence in implementing have been working each my own ideas, within the policies Thursday with the kitchen of Windgap, and not be afraid to staff who are involved in take retrievable risks and make safe the TTW program. By far mistakes.” the most rewarding thing ~ Niloufar Imanirad, Master of Social Work Student about my experience is the at Australian Catholic University (500 hours of relationships I have had the student placement at day programs and ADE services in supporting clients, supported privilege of developing with employees and staff members). these amazing and inspiring people. I love the challenges this work presents me with, and it continues to teach me what a great life experience teamwork is. It has also taught me to never underestimate one’s ability to achieve their greatest potential when given the opportunity to do so” ~ Vicky Braund (Support at TTW’s Hospitality and Learning Centre).

29 | Windgap Annual Report 2015 Windgap Story

I Am Krissy and this is My Windgap Story.

I have attended Windgap for a long time. I remember starting out at the café, now I attend Day Program. I remember making drinks at the café. I like to study and do my books at Day Program; I’m learning how to trace my family member’s names. I have lots of friends at Day Program; I have known some of them for many years. My favorite thing to do at day program is to cook. Staff are assisting to me do lots of cooking this year. I also love music, dancing, animals and art. With Windgap I have attended a lot of musical events in the community, I love to get up and dance at these. We have recently set up a “Glee Club” at our program. I love learning new dance routines at this, especially Elvis ones. My favorite animal is a Donkey, we try to organize different outings every month to farms. I recently got to see reptiles from Symbio Wildlife Park. I am also a very talented artist. I’ve been working on art pieces for a few years. Last year I had an exhibition with other people at my day program. This year I hosted my very own Solo Exhibition. My favorite part of the exhibition was the lovely food. I have not yet decided what I will do with the money I make from my paintings.

Windgap Yearbook 2015 | 30